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EX-99.2 - EX-99.2 - Mattersight Corpmatr-ex992_141.htm
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Exhibit 99.1

 

Mattersight Announces Fourth Quarter 2017 Results

 

Chicago, IL, February 14, 2018 (GLOBE NEWSWIRE) – Mattersight Corporation (NASDAQ: MATR), the pioneer in personality-based software applications, today announced financial results for the fourth quarter ended December 31, 2017.  

 

“Mattersight’s fourth quarter was marked by 9% growth in total revenues and 12% growth in subscription revenue versus the same period last year,” said Mattersight CEO Kelly Conway. “We set a new record for quarterly revenue, and saw continued improvement on the cost side resulting from a more favorable product mix and improved operating efficiency.”

 

Fourth Quarter 2017 Financial Highlights

 

 

Bookings: Annual Contract Value (ACV) bookings were $2.8 million.

 

Total Revenue: Total revenue was $13.6 million.

 

Subscription Revenue: Total subscription revenue was $12.8 million.

 

Backlog: ACV in deployment was $8.9 million at the end of the quarter.

 

Gross Margin: Gross margin was 73%.

 

Fourth Quarter 2017 Business Highlights

 

 

Routing business:  We saw continued revenue growth with our routing business, and fourth quarter bookings include a new customer that is a Fortune 100 financial services organization.

 

Patents:  Recently issued patents include:

 

o

Chatbot Communication - Personality-based Chatbot and methods is an invention for a digital assistant, such as Siri, Alexa or Google Home, that will tailor its interactions with users based on their personalities.

 

o

Face-to-Face Analysis - Face-to-face communication analysis via mono recording system and methods will be able to predict a customer’s personality type just as Mattersight currently predicts personality types for callers into contact centers.

 

o

Fraud Detection - Two new patents, both titled Methods and Apparatus for Identifying Fraudulent Callers, cover new and more efficient ways of determining if an unknown speaker is a known fraudster.  By leveraging biometrics and analyzing the speaker’s voiceprint, the invention instantly cross-references the speaker’s most distinctive features with a database containing the voiceprints of known fraudsters.

 

Non-GAAP Financial Measures

 

Mattersight's net loss was $1.5 million in the fourth quarter of 2017. The Company realized positive "Adjusted EBITDA1" of $1.0 million for the fourth quarter of 2017. Adjusted EBITDA is a non-GAAP measure. For a reconciliation of net loss to Adjusted EBITDA, see the accompanying schedule.

 

Conference Call Information

 

Mattersight management will host a conference call at 5:00 p.m. ET on Wednesday, February 14, 2018. The conference call and slide presentation will be available at the Investor Relations section of Mattersight's website at http://www.mattersight.com/about-us/investor-relations. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 2685018.

 

 


For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until March 18, 2018, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 2685018.

 

Safe Harbor for Forward-Looking Statements

 

Statements in this press release that are not historical facts are “forward-looking statements” that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.  A reader can identify these forward-looking statements because they are not limited to historical fact or they  use words such as “scheduled,” “will,” “anticipate,” “project,” “estimate,” “forecast,” “goal,” “objective,” “committed,” “intend,” “continue,” “plan,” “may,” “might,” “believe,” “expect,” “intend,” “could,” “would,” “should,” or “will likely result,” and other similar expressions, words and terms of similar meaning, involving risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements.  In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight’s SEC filings.  You can locate these filings on the Investor Relations page of Mattersight’s website, www.mattersight.com.  Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason. In light of Regulation FD, it is our policy not to comment on earnings, financial guidance or operations other than through press releases, publicly announced conference calls, or other means that will constitute public disclosure for purposes of Regulation FD.  Mattersight uses its website at www.mattersight.com as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD.

 

About Mattersight

Mattersight unleashes the power of personality to improve every interaction with every customer every time. With tools to learn, analyze, and predict customer behavior based on customer conversations, Mattersight helps brands create chemistry with their customers through shorter, more satisfying conversations that increase loyalty. To learn how Mattersight can help you click better with your customers visit www.mattersight.com.

 

1 Mattersight presents Adjusted EBITDA, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted EBITDA provides investors with a better understanding of the results of Mattersight's operations. Management believes that Adjusted EBITDA reflects Mattersight's resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted EBITDA measure should be considered in addition to, not as a substitute for or superior to other measures of financial performance prepared in accordance with GAAP.

 

 

 

Contact

David Mullen

Chief Financial Officer

312.954.7380

dave.mullen@mattersight.com

 

 

 

 


 


MATTERSIGHT CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited and in thousands, except per share data)

 

 

Quarter Ended

 

 

Twelve Months Ended

 

 

 

December 31,

 

 

December 31,

 

 

December 31,

 

 

December 31,

 

 

 

2017

 

 

2016

 

 

2017

 

 

2016

 

Revenue:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Subscription revenue

 

$

12,787

 

 

$

11,423

 

 

$

43,712

 

 

$

38,720

 

Other revenue

 

 

862

 

 

 

1,136

 

 

 

2,798

 

 

 

3,377

 

Total revenue

 

 

13,649

 

 

 

12,559

 

 

 

46,510

 

 

 

42,097

 

Operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of subscription revenue

 

 

2,583

 

 

 

2,525

 

 

 

10,159

 

 

 

10,365

 

Cost of other revenue

 

 

1,099

 

 

 

1,379

 

 

 

3,394

 

 

 

3,423

 

Total cost of revenue, exclusive of depreciation and

   amortization

 

 

3,682

 

 

 

3,904

 

 

 

13,553

 

 

 

13,788

 

Product development

 

 

3,100

 

 

 

2,914

 

 

 

13,295

 

 

 

12,502

 

Sales and marketing

 

 

3,851

 

 

 

3,397

 

 

 

13,389

 

 

 

16,848

 

General and administrative

 

 

2,841

 

 

 

2,877

 

 

 

12,166

 

 

 

11,827

 

Depreciation and amortization

 

 

1,473

 

 

 

1,650

 

 

 

6,347

 

 

 

5,946

 

Total operating expenses

 

 

14,947

 

 

 

14,742

 

 

 

58,750

 

 

 

60,911

 

Operating loss

 

 

(1,298

)

 

 

(2,183

)

 

 

(12,240

)

 

 

(18,814

)

Non-operating income (expense):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Interest and other borrowing costs

 

 

(432

)

 

 

(1,027

)

 

 

(2,785

)

 

 

(2,319

)

Loss on early extinguishment of debt

 

 

 

 

 

 

(1,834

)

 

 

Change in fair value of warrant liability

 

 

69

 

 

 

109

 

 

 

377

 

 

 

167

 

Other non-operating income

 

 

2

 

 

 

6

 

 

 

56

 

 

 

39

 

Total non-operating expense

 

 

(361

)

 

 

(912

)

 

 

(4,186

)

 

 

(2,113

)

Loss before income taxes

 

 

(1,659

)

 

 

(3,095

)

 

 

(16,426

)

 

 

(20,927

)

Income tax benefit (provision)

 

 

110

 

 

 

(24

)

 

 

106

 

 

 

(50

)

Net loss

 

 

(1,549

)

 

 

(3,119

)

 

 

(16,320

)

 

 

(20,977

)

Dividends related to 7% Series B convertible preferred stock

 

 

(146

)

 

 

(146

)

 

 

(584

)

 

 

(586

)

Net loss available to common stockholders

 

$

(1,695

)

 

$

(3,265

)

 

$

(16,904

)

 

$

(21,563

)

Per share of common stock:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic net loss available to common stockholders

 

$

(0.05

)

 

$

(0.13

)

 

$

(0.56

)

 

$

(0.86

)

Diluted net loss available to common stockholders

 

$

(0.05

)

 

$

(0.13

)

 

$

(0.56

)

 

$

(0.86

)

Shares used to calculate basic net loss per share

 

 

31,581

 

 

 

25,366

 

 

 

30,451

 

 

 

25,209

 

Shares used to calculate diluted net loss per share

 

 

31,581

 

 

 

25,366

 

 

 

30,451

 

 

 

25,209

 

Stock-based compensation expense is included in individual line

   items above:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total cost of revenue

 

$

77

 

 

$

72

 

 

$

353

 

 

$

371

 

Product development

 

 

174

 

 

 

271

 

 

 

667

 

 

 

1,134

 

Sales and marketing

 

 

130

 

 

 

282

 

 

 

348

 

 

 

1,697

 

General and administrative

 

 

422

 

 

 

404

 

 

 

1,559

 

 

 

2,122

 

 


 


MATTERSIGHT CORPORATION

CONSOLIDATED BALANCE SHEETS

(Unaudited and in thousands, except share and per share data)

 

 

December 31,

2017

 

 

December 31,

2016

 

ASSETS

 

 

 

 

 

 

 

 

Current Assets:

 

 

 

 

 

 

 

 

Cash and cash equivalents

 

$

9,044

 

 

$

12,538

 

Receivables net of allowances of $41 and $311, at December 31, 2017 and

   December 31, 2016, respectively

 

 

6,565

 

 

 

8,508

 

Prepaid expenses

 

 

5,805

 

 

 

4,440

 

Other current assets

 

 

65

 

 

 

296

 

Total current assets

 

 

21,479

 

 

 

25,782

 

Equipment and leasehold improvements, net of accumulated depreciation and

   amortization of $24,955 and $19,748, at December 31, 2017 and December 31,

   2016, respectively

 

 

8,572

 

 

 

9,576

 

Goodwill

 

 

972

 

 

 

972

 

Intangible assets, net of amortization of $4,357 and $3,820, respectively

 

 

2,952

 

 

 

3,201

 

Other long-term assets (includes $2,675 and $4,210 of restricted cash, at

   December 31, 2017 and December 31, 2016, respectively)

 

 

5,960

 

 

 

6,033

 

Total assets

 

$

39,935

 

 

$

45,564

 

LIABILITIES AND STOCKHOLDERS’ EQUITY

 

 

 

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

 

 

 

Short-term debt

 

$

93

 

 

$

738

 

Accounts payable

 

 

1,474

 

 

 

1,835

 

Accrued compensation and related costs

 

 

3,312

 

 

 

2,302

 

Unearned revenue

 

 

3,032

 

 

 

4,911

 

Capital leases

 

 

1,967

 

 

 

1,982

 

Other current liabilities

 

 

3,399

 

 

 

3,374

 

Total current liabilities

 

 

13,277

 

 

 

15,142

 

Long-term debt

 

 

17,056

 

 

 

20,839

 

Long-term unearned revenue

 

 

914

 

 

 

757

 

Long-term capital leases

 

 

1,190

 

 

 

1,602

 

Other long-term liabilities

 

 

6,475

 

 

 

5,945

 

Total liabilities

 

 

38,912

 

 

 

44,285

 

7% Series B convertible preferred stock, $0.01 par value; 5,000,000 shares authorized

   and designated; 1,637,786 and 1,637,948 shares issued and outstanding at

   December 31, 2017 and December 31, 2016, respectively, with a liquidation

   preference of $11,568 and $10,985, at December 31, 2017 and December 31, 2016,

   respectively

 

 

8,353

 

 

 

8,354

 

Stockholders’ Equity:

 

 

 

 

 

 

 

 

Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued

 

 

 

 

 

 

Common stock, $0.01 par value; 50,000,000 shares authorized; 33,083,180 and

   27,511,361 shares issued at December 31, 2017 and December 31, 2016,

   respectively; 33,039,713 and 26,622,706 shares outstanding at December 31,

   2017 and December 31, 2016, respectively

 

 

331

 

 

 

275

 

Additional paid-in capital

 

 

275,963

 

 

 

264,214

 

Accumulated deficit

 

 

(279,425

)

 

 

(263,062

)

Treasury stock, at cost, 43,467 and 888,655 shares at December 31, 2017 and

   December 31, 2016, respectively

 

 

(117

)

 

 

(4,455

)

Accumulated other comprehensive loss

 

 

(4,082

)

 

 

(4,047

)

Total stockholders’ equity (deficit)

 

 

(7,330

)

 

 

(7,075

)

Total liabilities and stockholders’ equity

 

$

39,935

 

 

$

45,564

 

 


 


 

MATTERSIGHT CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited and in thousands)

 

 

Twelve Months Ended

 

 

 

December 31,

2017

 

 

December 31,

2016

 

Cash Flows from Operating Activities:

 

 

 

 

 

 

 

 

Net loss

 

$

(16,320

)

 

$

(20,977

)

Adjustments to reconcile net loss to net cash used in operating activities:

 

 

 

 

 

 

 

 

Depreciation and amortization

 

 

6,347

 

 

 

5,946

 

Stock-based compensation

 

 

2,927

 

 

 

5,324

 

Discount accretion and other debt-related costs

 

 

1,417

 

 

 

436

 

Provision for uncollectible accounts

 

 

59

 

 

 

287

 

Change in fair value of warrant liability

 

 

(377

)

 

 

(167

)

Changes in assets and liabilities:

 

 

 

 

 

 

 

 

Receivables

 

 

1,884

 

 

 

(3,932

)

Prepaid expenses

 

 

(1,089

)

 

 

71

 

Other current assets

 

 

231

 

 

 

(62

)

Other long-term assets

 

 

(1,257

)

 

 

(3,615

)

Accounts payable

 

 

(559

)

 

 

375

 

Accrued compensation and related costs

 

 

1,010

 

 

 

(459

)

Unearned revenue

 

 

(1,722

)

 

 

(2,307

)

Other current liabilities

 

 

1,292

 

 

 

722

 

Other long-term liabilities

 

 

633

 

 

 

582

 

Total adjustments

 

 

10,796

 

 

 

3,201

 

Net cash used in operating activities

 

 

(5,524

)

 

 

(17,776

)

Cash Flows from Investing Activities:

 

 

 

 

 

 

 

 

Capital expenditures

 

 

(2,998

)

 

 

(3,714

)

Investment in intangible assets

 

 

(279

)

 

 

(349

)

Net cash used in investing activities

 

 

(3,277

)

 

 

(4,063

)

Cash Flows from Financing Activities:

 

 

 

 

 

 

 

 

Proceeds from line of credit

 

 

26,900

 

 

 

16,246

 

Repayments of line of credit

 

 

(10,000

)

 

 

(16,246

)

Proceeds from term loan and other borrowings

 

 

 

 

28,880

 

Repayments of term loan and other borrowings

 

 

(23,512

)

 

 

(6,945

)

Debt prepayment costs

 

 

(692

)

 

 

(96

)

Fees paid for issuance of debt

 

 

(206

)

 

 

(628

)

Proceeds from issuance of common stock, net of costs

 

 

14,752

 

 

 

 

Cash paid to satisfy tax withholding upon vesting of employee stock awards

 

 

(1,177

)

 

 

(440

)

Principal payments on capital lease obligations

 

 

(2,498

)

 

 

(2,296

)

Proceeds from employee stock purchase plan

 

 

240

 

 

 

289

 

7% Series B convertible preferred stock dividend

 

 

 

 

(10

)

Proceeds from exercise of stock options

 

 

 

 

236

 

Net cash provided by financing activities

 

 

3,807

 

 

 

18,990

 

Effect of exchange rate changes on cash and cash equivalents

 

 

(35

)

 

 

(20

)

Decrease in total cash

 

 

(5,029

)

 

 

(2,869

)

Cash and cash equivalents

 

 

12,538

 

 

 

15,407

 

Restricted cash (included in Other long-term assets on the Consolidated Balance Sheets)

 

 

4,210

 

 

 

Total cash, beginning of period

 

 

16,748

 

 

 

15,407

 

Cash and cash equivalents

 

 

9,044

 

 

 

12,538

 

Restricted cash (included in Other long-term assets on the Consolidated Balance Sheets)

 

 

2,675

 

 

 

 

Total cash, end of period

 

$

11,719

 

 

$

12,538

 

Non-Cash Investing and Financing Activities:

 

 

 

 

 

 

 

 

Capital lease obligations incurred

 

$

2,071

 

 

$

2,447

 

Capital equipment purchased on credit

 

 

2,071

 

 

 

2,447

 

Issuance of warrant, at fair value

 

 

 

 

 

924

 

Supplemental Disclosures of Cash Flow Information:

 

 

 

 

 

 

 

 

Interest paid

 

$

2,476

 

 

$

1,343

 

 

 

 

 

 

 

 

 

 

 

 

 


MATTERSIGHT CORPORATION

CALCULATION OF ADJUSTED EBITDA

(Unaudited and in thousands)

 

 

Quarter Ended

 

 

Twelve Months Ended

 

 

 

December 31,

 

 

December 31,

 

 

December 31,

 

 

December 31,

 

 

 

2017

 

 

2016

 

 

2017

 

 

2016

 

GAAP - Net Loss

 

$

(1,549

)

 

$

(3,119

)

 

$

(16,320

)

 

$

(20,977

)

Depreciation and amortization

 

 

1,473

 

 

 

1,650

 

 

 

6,347

 

 

 

5,946

 

Interest and other borrowings

 

 

432

 

 

 

1,027

 

 

 

2,785

 

 

 

2,319

 

Loss on early extinguishment of debt

 

 

 

 

 

 

1,834

 

 

 

Interest income

 

 

(2

)

 

 

(6

)

 

 

(56

)

 

 

(39

)

Income tax benefit (provision)

 

 

(110

)

 

 

24

 

 

 

(106

)

 

 

50

 

EBITDA

 

$

244

 

 

$

(424

)

 

$

(5,516

)

 

$

(12,701

)

Stock based compensation

 

 

803

 

 

 

1,029

 

 

 

2,927

 

 

 

5,324

 

Change in fair value of warrant liability

 

 

(69

)

 

 

(109

)

 

 

(377

)

 

 

(167

)

Adjusted EBITDA

 

$

978

 

 

$

496

 

 

$

(2,966

)

 

$

(7,544

)