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Exhibit 99.1

Mattersight Announces Fourth Quarter 2016 Results

Chicago, IL – (Marketwired – February 8, 2017) – Mattersight Corporation (NASDAQ: MATR), the pioneer in personality-based software applications, today announced financial results for the fourth quarter and year ended December 31, 2016.  

“Mattersight’s fourth quarter was marked by 20% sequential growth in revenues, thanks to deployment of backlogged revenue,” said Mattersight CEO Kelly Conway.  “We are extremely pleased with the progress we’ve made during the last half of the year and are heading into 2017 with what we feel is a great deal of momentum.”

Fourth Quarter 2016 Financial Highlights

 

Bookings: Annual Contract Value (ACV) bookings were $6.4 million.

 

Total Revenue: Total revenue was $12.6 million.

 

Subscription Revenue: Total subscription revenue was $11.4 million.

 

Backlog: ACV in deployment was $12.6 million at the end of the quarter.

 

Gross Margin: Gross margin was 69%.

Non-GAAP Financial Measures

Mattersight's net loss was $3.1 million in the fourth quarter of 2016. The Company realized positive "Adjusted EBITDA1" of $0.5 million for the fourth quarter of 2016. Adjusted EBITDA is a non-GAAP measure. For a reconciliation of net loss to Adjusted EBITDA, see the accompanying schedule.

Conference Call Information

Mattersight management will host a conference call at 5:00 p.m. ET on Wednesday, February 8, 2017. The conference call and slide presentation will be available at the Investor Relations section of Mattersight's website at http://www.mattersight.com/about-us/investor-relations. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 89270006.

For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until March 8, 2017, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 89270006.

Safe Harbor for Forward-Looking Statements

Statements in this press release that are not historical facts are “forward-looking statements” that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.  These forward-looking statements, which may be identified by use of words such as “plan,” “may,” “might,” “believe,” “expect,” “intend,” “could,” “would,” “should,” and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements.  In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight’s SEC filings.  You can locate these filings on the Investor Relations page of Mattersight’s website, www.mattersight.com.  Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason. In light of Regulation FD, it is our policy not to comment on earnings, financial guidance or operations other than through press releases, publicly announced conference calls, or other means that will constitute public disclosure for purposes of Regulation FD.  Mattersight uses its website at www.mattersight.com as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD.

About Mattersight

Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the

 


 

language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight's stack of patented SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions. Organizations across the Financial Services, Healthcare, Technology and Telco industries rely on Mattersight to drive customer retention, employee engagement and operating efficiency. An independent research study documents the average return on investment for these organizations over a 3-year period is 344%. To learn more about how Mattersight can help your company, please visit www.mattersight.com.

1 Mattersight presents Adjusted EBITDA, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted EBITDA provides investors with a better understanding of the results of Mattersight's operations. Management believes that Adjusted EBITDA reflects Mattersight's resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted EBITDA measure should be considered in addition to, not as a substitute for or superior to other measures of financial performance prepared in accordance with GAAP.

Contact

David Mullen

Chief Financial Officer

312.954.7380

dave.mullen@mattersight.com

 

 

 


 

MATTERSIGHT CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited and in thousands, except per share data)

 

 

 

For the Three Months

Ended

 

 

For the Twelve Months

Ended

 

 

 

Dec. 31,

2016

 

 

Dec. 31,

2015

 

 

Dec. 31,

2016

 

 

Dec. 31,

2015

 

Revenue:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Subscription revenue

 

$

11,423

 

 

$

9,572

 

 

$

38,720

 

 

$

36,091

 

Other revenue

 

 

1,136

 

 

 

800

 

 

 

3,377

 

 

 

3,821

 

Total revenue

 

 

12,559

 

 

 

10,372

 

 

 

42,097

 

 

 

39,912

 

Operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of subscription revenue

 

 

2,525

 

 

 

2,219

 

 

 

10,365

 

 

 

8,072

 

Cost of other revenue

 

 

1,379

 

 

 

674

 

 

 

3,423

 

 

 

2,604

 

Total cost of revenue, exclusive of depreciation and amortization

 

 

3,904

 

 

 

2,893

 

 

 

13,788

 

 

 

10,676

 

Research and development

 

 

2,914

 

 

 

3,706

 

 

 

12,502

 

 

 

13,891

 

Sales and marketing

 

 

3,397

 

 

 

3,738

 

 

 

16,848

 

 

 

13,754

 

General and administrative

 

 

2,877

 

 

 

2,894

 

 

 

11,827

 

 

 

11,705

 

Depreciation and amortization

 

 

1,650

 

 

 

1,335

 

 

 

5,946

 

 

 

4,942

 

Total operating expenses

 

 

14,742

 

 

 

14,566

 

 

 

60,911

 

 

 

54,968

 

Operating loss

 

 

(2,183

)

 

 

(4,194

)

 

 

(18,814

)

 

 

(15,056

)

Non-operating income (expense):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Interest and other borrowing costs

 

 

(1,027

)

 

 

(166

)

 

 

(2,319

)

 

 

(600

)

Change in fair value of warrant liability

 

 

109

 

 

 

 

 

 

167

 

 

 

3

 

Other non-operating income

 

 

6

 

 

 

6

 

 

 

39

 

 

 

10

 

Total non-operating income (expense)

 

 

(912

)

 

 

(160

)

 

 

(2,113

)

 

 

(587

)

Loss before income taxes

 

 

(3,095

)

 

 

(4,354

)

 

 

(20,927

)

 

 

(15,643

)

Income tax provision

 

 

(24

)

 

 

(7

)

 

 

(50

)

 

 

(38

)

Net loss

 

 

(3,119

)

 

 

(4,361

)

 

 

(20,977

)

 

 

(15,681

)

Dividends related to 7% Series B convertible preferred stock

 

 

(146

)

 

 

(147

)

 

 

(586

)

 

 

(588

)

Net loss available to common stock holders

 

$

(3,265

)

 

$

(4,508

)

 

$

(21,563

)

 

$

(16,269

)

Per share of common stock:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic net loss available to common stock holders

 

$

(0.13

)

 

$

(0.18

)

 

$

(0.86

)

 

$

(0.70

)

Diluted net loss available to common stock holders

 

$

(0.13

)

 

$

(0.18

)

 

$

(0.86

)

 

$

(0.70

)

Shares used to calculate basic net loss per share

 

 

25,366

 

 

 

24,963

 

 

 

25,209

 

 

 

23,264

 

Shares used to calculate diluted net loss per share

 

 

25,366

 

 

 

24,963

 

 

 

25,209

 

 

 

23,264

 

Stock-based compensation expense is included in individual line items above:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total cost of revenue

 

$

72

 

 

$

68

 

 

$

371

 

 

$

255

 

Research and development

 

 

271

 

 

 

262

 

 

 

1,134

 

 

 

1,075

 

Sales and marketing

 

 

282

 

 

 

218

 

 

 

1,697

 

 

 

1,330

 

General and administrative

 

 

404

 

 

 

596

 

 

 

2,122

 

 

 

2,742

 

 

 


 

MATTERSIGHT CORPORATION

CONSOLIDATED BALANCE SHEETS

(Unaudited and in thousands, except share and per share data)

 

 

 

December 31,

2016

 

 

December 31,

2015

 

ASSETS

 

 

 

 

 

 

 

 

Current Assets:

 

 

 

 

 

 

 

 

Cash and cash equivalents

 

$

12,538

 

 

$

15,407

 

Receivables net of allowances of $311 and $24, respectively

 

 

8,508

 

 

 

4,863

 

Prepaid expenses

 

 

4,440

 

 

 

4,582

 

Other current assets

 

 

296

 

 

 

235

 

Total current assets

 

 

25,782

 

 

 

25,087

 

Equipment and leasehold improvements, net of accumulated depreciation and amortization of $19,748 and $14,805, respectively

 

 

9,576

 

 

 

8,523

 

Goodwill

 

 

972

 

 

 

972

 

Intangible assets, net of amortization of $3,820 and $3,351, respectively

 

 

3,201

 

 

 

3,353

 

Other long-term assets (includes $4,210 in restricted cash at December 31, 2016)

 

 

6,033

 

 

 

2,467

 

Total assets

 

$

45,564

 

 

$

40,402

 

LIABILITIES AND STOCKHOLDERS’ EQUITY

 

 

 

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

 

 

 

Short-term debt

 

$

738

 

 

$

 

Accounts payable

 

 

1,835

 

 

 

1,223

 

Accrued compensation and related costs

 

 

2,302

 

 

 

2,761

 

Unearned revenue

 

 

4,911

 

 

 

6,378

 

Capital leases

 

 

1,982

 

 

 

1,819

 

Other current liabilities

 

 

3,374

 

 

 

1,796

 

Total current liabilities

 

 

15,142

 

 

 

13,977

 

Long-term debt

 

 

20,839

 

 

 

 

Long-term unearned revenue

 

 

757

 

 

 

1,597

 

Long-term capital leases

 

 

1,602

 

 

 

1,614

 

Other long-term liabilities

 

 

5,945

 

 

 

5,689

 

Total liabilities

 

 

44,285

 

 

 

22,877

 

7% Series B convertible preferred stock, $0.01 par value; 5,000,000 shares authorized and designated; 1,637,948 and 1,644,768 shares issued and outstanding at December 31, 2016 and December 31, 2015, respectively, with a liquidation preference of $10,985 and $10,443 at December 31, 2016 and December 31, 2015, respectively

 

 

8,354

 

 

 

8,388

 

Stockholders’ Equity:

 

 

 

 

 

 

 

 

Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued

 

 

 

 

 

 

Common stock, $0.01 par value; 50,000,000 shares authorized; 27,511,361 and 27,636,853 shares issued at December 31, 2016 and December 31, 2015, respectively; and 26,622,706 and 25,849,876 shares outstanding at December 31, 2016 and December 31, 2015, respectively

 

 

275

 

 

 

276

 

Additional paid-in capital

 

 

264,214

 

 

 

264,212

 

Accumulated deficit

 

 

(263,062

)

 

 

(242,085

)

Treasury stock, at cost, 888,655 and 1,786,977 shares at December 31, 2016 and December 31, 2015, respectively

 

 

(4,455

)

 

 

(9,239

)

Accumulated other comprehensive loss

 

 

(4,047

)

 

 

(4,027

)

Total stockholders’ (deficit) equity

 

 

(7,075

)

 

 

9,137

 

Total liabilities and stockholders’ equity

 

$

45,564

 

 

$

40,402

 

 

 


 

MATTERSIGHT CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited and in thousands)

 

 

 

For the Twelve Months Ended

 

 

 

Dec. 31,

 

 

Dec. 31,

 

 

 

2016

 

 

2015

 

Cash Flows from Operating Activities:

 

 

 

 

 

 

 

 

Net loss

 

$

(20,977

)

 

$

(15,681

)

Adjustments to reconcile net loss to net cash used in operating activities:

 

 

 

 

 

 

 

 

Discount accretion and other debt-related costs

 

 

436

 

 

 

 

Depreciation and amortization

 

 

5,946

 

 

 

4,942

 

Stock-based compensation

 

 

5,324

 

 

 

5,402

 

Provision for uncollectible amounts

 

 

287

 

 

 

 

Change in fair value of warrant liability

 

 

(167

)

 

 

(3

)

Changes in assets and liabilities:

 

 

 

 

 

 

 

 

Receivables

 

 

(3,932

)

 

 

(1,403

)

Prepaid expenses

 

 

71

 

 

 

(623

)

Other current assets

 

 

(62

)

 

 

(118

)

Other long-term assets

 

 

(3,615

)

 

 

1,028

 

Accounts payable

 

 

375

 

 

 

(29

)

Accrued compensation and related costs

 

 

(459

)

 

 

520

 

Unearned revenue

 

 

(2,307

)

 

 

(2,416

)

Other current liabilities

 

 

722

 

 

 

(1,675

)

Other long-term liabilities

 

 

582

 

 

 

3,667

 

Total adjustments

 

 

3,201

 

 

 

9,292

 

Net cash used in operating activities

 

 

(17,776

)

 

 

(6,389

)

Cash Flows from Investing Activities:

 

 

 

 

 

 

 

 

Capital expenditures

 

 

(3,714

)

 

 

(4,917

)

Investment in intangible assets

 

 

(349

)

 

 

(171

)

Net cash used in investing activities

 

 

(4,063

)

 

 

(5,088

)

Cash Flows from Financing Activities:

 

 

 

 

 

 

 

 

Proceeds from term loan and other borrowings

 

 

28,880

 

 

 

 

Repayments of term loan and other borrowings

 

 

(6,945

)

 

 

(750

)

Proceeds from line of credit

 

 

16,246

 

 

 

15,000

 

Repayments of line of credit

 

 

(16,246

)

 

 

(15,000

)

Fees paid for issuance of term loan

 

 

(724

)

 

 

 

Proceeds from issuance of common stock, net

 

 

 

 

 

15,942

 

Principal payments on capital lease obligations

 

 

(2,296

)

 

 

(2,116

)

Cash paid to satisfy tax withholding upon employee vesting

 

 

(440

)

 

 

(874

)

7% Series B convertible preferred stock dividend

 

 

(10

)

 

 

 

Proceeds from exercise of stock options

 

 

236

 

 

 

241

 

Proceeds from employee stock purchase plan

 

 

289

 

 

 

212

 

Net cash provided by financing activities

 

 

18,990

 

 

 

12,655

 

Effect of exchange rate changes on cash and cash equivalents

 

 

(20

)

 

 

(9

)

(Decrease) increase in cash and cash equivalents

 

 

(2,869

)

 

 

1,169

 

Cash and cash equivalents, beginning of period

 

 

15,407

 

 

 

14,238

 

Cash and cash equivalents, end of period

 

$

12,538

 

 

$

15,407

 

Non-Cash Investing and Financing Activities:

 

 

 

 

 

 

 

 

Capital lease obligations incurred

 

$

2,447

 

 

$

2,737

 

Capital equipment purchased on credit

 

 

2,447

 

 

 

2,737

 

Financing of intellectual property purchased, at fair value

 

 

 

 

 

1,958

 

Issuance of warrant, at fair value

 

 

924

 

 

 

 

Supplemental Disclosures of Cash Flow Information:

 

 

 

 

 

 

 

 

Interest paid

 

$

1,343

 

 

$

314

 

 

 


 

MATTERSIGHT CORPORATION

CALCULATION OF ADJUSTED EBITDA

(Unaudited and in thousands)

 

 

 

For the Three Months

 

 

For the Twelve Months

 

 

 

Ended

 

 

Ended

 

 

 

Dec. 31,

 

 

Dec. 31,

 

 

Dec. 31,

 

 

Dec. 31,

 

 

 

2016

 

 

2015

 

 

2016

 

 

2015

 

GAAP — Net loss

 

$

(3,119

)

 

$

(4,361

)

 

$

(20,977

)

 

$

(15,681

)

Depreciation and amortization

 

 

1,650

 

 

 

1,335

 

 

 

5,946

 

 

 

4,942

 

Interest and other borrowing costs

 

 

1,027

 

 

 

166

 

 

 

2,319

 

 

 

600

 

Interest income

 

 

(6

)

 

 

(6

)

 

 

(39

)

 

 

(10

)

Income tax provision

 

 

24

 

 

 

7

 

 

 

50

 

 

 

38

 

EBITDA

 

 

(424

)

 

 

(2,859

)

 

 

(12,701

)

 

 

(10,111

)

Stock-based compensation

 

 

1,029

 

 

 

1,144

 

 

 

5,324

 

 

 

5,402

 

Change in fair value of warrant liability

 

 

(109

)

 

 

 

 

 

(167

)

 

 

(3

)

Adjusted EBITDA

 

$

496

 

 

$

(1,715

)

 

$

(7,544

)

 

$

(4,712

)