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8-K - FORM 8-K - Mattersight Corpd485852d8k.htm
EX-99.2 - EX-99.2 - Mattersight Corpd485852dex992.htm

Exhibit 99.1

 

LOGO

Mattersight Announces Fourth Quarter 2012 Results

CHICAGO, IL, February 13, 2013 – Mattersight Corporation (Nasdaq: MATR) today announced financial results for the fourth quarter ended December 31, 2012.

Mattersight’s total services revenue was $8.6 million, including $6.9 million of subscription revenues. The Company realized an “Adjusted Earnings¹” loss of $2.8 million for the fourth quarter of 2012. Adjusted Earnings is a non-GAAP measure. For a reconciliation of operating loss to Adjusted Earnings, see the accompanying schedule. Mattersight’s net loss was $4.6 million in the fourth quarter of 2012 and its operating loss from continuing operations² was $4.7 million.

Q4 Highlights

 

   

Increased subscription revenues by 6% sequentially

 

   

Increased total services revenues by 8% sequentially

 

   

Recorded managed services bookings of $4.1 million

 

   

Signed five new pilots with two new logos

Full Year Highlights

 

   

Grew subscription revenues by 24%, to $27.3 million

 

   

Increased total services revenues by 16%, to $33.4 million

 

   

Increased gross margins by over 700 bps

 

   

Signed 7 new logos as compared to 1 in 2011

 

   

Ended the year with managed services backlog³ of $89.1 million

 

   

Signed 18 total pilots as compared to 6 in 2011

Q1 Guidance

Mattersight currently expects its total subscription revenues will be approximately flat in the first quarter of 2013.

Conference Call Information

Mattersight management will host a conference call at 5:00 p.m. ET on Wednesday, February 13, 2013. The conference call and slide presentation will be available at the Investment Community section of Mattersight’s website at http://www.mattersight.com/investment/. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 95215703.

For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until March 13,

 

              
Mattersight Corporation         200 S.Wacker Dr., Suite 820, Chicago, IL 60606   t   877 235 6925   f   312 612 5449     www.mattersight.com


2013, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 95215703.

Safe Harbor for Forward-Looking Statements

Statements in this press release that are not historical facts are “forward-looking statements” that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements, which may be identified by use of words such as “plan,” “may,” “might,” “believe,” “expect,” “intend,” “could,” “would,” “should,” and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight’s SEC filings. You can locate these filings on the Investor Relations page of Mattersight’s website, www.mattersight.com. Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason.

About Mattersight

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight’s Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to improve operational performance and predict future customer and employee outcomes. Mattersight’s analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company’s SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight’s applications are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities, Education, Hospitality, and Government. See What Matters™ by visiting www.Mattersight.com.

 

  1

Mattersight presents Adjusted Earnings, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted Earnings provide investors with a better understanding of the results of Mattersight’s operations. Management believes that Adjusted Earnings reflect Mattersight’s resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in

 

              
Mattersight Corporation         www.mattersight.com    2.12.13           p. 2


  future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted Earnings measure should be considered in addition to, not as a substitute for or superior to, operating income, cash flows or other measures of financial performance prepared in accordance with GAAP.

 

  2 On May 28, 2011, the company divested its Integrated Contact Solutions (“ICS”) business unit and “eLoyalty” registered trademark / trade name to a subsidiary of TeleTech Holdings, Inc. As a result of this divestiture, the company has classified the ICS business unit as discontinued operations and the associated results of operations, financial position, and cash flows have been separately recorded as appropriate.

 

  3 Mattersight uses the term “backlog” to reflect the estimated future amount of Managed services revenue related to its Managed services contracts. The value of these contracts is based on anticipated usage volumes over the anticipated term of the agreement. The anticipated term of the agreement is based on the contractually agreed fixed term of the contract, plus agreed upon, but optional, extension periods. Anticipated volumes may be greater or less than anticipated. In addition, these contracts typically are cancellable without cause based on the customer making a substantial early termination payment or forfeiture of prepaid contract amounts.

Contact

Mark Iserloth

Vice President and Chief Financial Officer

312.454.3613

ir@mattersight.com

 

              
Mattersight Corporation         www.mattersight.com    2.12.13           p. 3


MATTERSIGHT CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited and in thousands, except per share data)

 

     For the     For the  
     Three Months Ended     Twelve Months Ended  
     Dec. 31,
2012
    Dec. 31,
2011
    Dec. 31,
2012
    Dec. 31,
2011
 

Revenue:

        

Behavioral Analytics revenue

   $ 8,343      $ 8,260      $ 32,138      $ 27,257   

Other revenue

     285        309        1,314        1,519   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total services revenue

     8,628        8,569        33,452        28,776   

Reimbursed expenses

     97        79        411        319   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     8,725        8,648        33,863        29,095   

Operating expenses:

        

Cost of Behavioral Analytics revenue

     3,211        3,503        12,174        12,188   

Cost of other revenue

     156        200        702        1,000   
  

 

 

   

 

 

   

 

 

   

 

 

 

Cost of services

     3,367        3,703        12,876        13,188   

Reimbursed expenses

     97        79        411        319   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total cost of revenue, exclusive of depreciation and amortization:

     3,464        3,782        13,287        13,507   

Sales, marketing and development

     6,560        5,195        23,131        19,954   

General and administrative

     2,341        1,791        8,255        9,144   

Severance and related costs

     —          40        693        (336

Depreciation

     915        875        3,419        3,218   

Amortization of intangibles

     17        26        81        177   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

     13,297        11,709        48,866        45,664   
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating loss

     (4,572     (3,061     (15,003     (16,569

Interest and other (expense) income, net

     (81     (56     (384     125   
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from continuing operations before income taxes

     (4,653     (3,117     (15,387     (16,444

Income tax (provision) benefit

     (8     604        (38     5,884   
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from continuing operations

     (4,661     (2,513     (15,425     (10,560

Income from discontinued operations, net of tax

     21        1,210        249        28,920   
  

 

 

   

 

 

   

 

 

   

 

 

 

Net (loss) income

     (4,640     (1,303     (15,176     18,360   

Series B Stock fair value over stated value

     —          (6,555     (69     (6,555

Dividends related to Series B Stock

     (147     (302     (591     (1,252
  

 

 

   

 

 

   

 

 

   

 

 

 

Net (loss) income available to Common Stock holders

   $ (4,787   $ (8,160   $ (15,836   $ 10,553   
  

 

 

   

 

 

   

 

 

   

 

 

 

Per share of Common Stock:

        

Basic loss from continuing operations

   $ (0.30   $ (0.64   $ (1.01   $ (1.29
  

 

 

   

 

 

   

 

 

   

 

 

 

Basic income from discontinued operations

   $ —        $ 0.08      $ 0.02      $ 2.03   
  

 

 

   

 

 

   

 

 

   

 

 

 

Basic net (loss) income available to Common Stock holders

   $ (0.30   $ (0.56   $ (0.99   $ 0.74   
  

 

 

   

 

 

   

 

 

   

 

 

 

Per share of Common Stock:

        

Diluted loss from continuing operations

   $ (0.30   $ (0.64   $ (1.01   $ (1.29
  

 

 

   

 

 

   

 

 

   

 

 

 

Diluted income from discontinued operations

   $ —        $ 0.08      $ 0.02      $ 2.03   
  

 

 

   

 

 

   

 

 

   

 

 

 

Diluted net (loss) income available to Common Stock holders

   $ (0.30   $ (0.56   $ (0.99   $ 0.74   
  

 

 

   

 

 

   

 

 

   

 

 

 

Shares used to calculate basic net (loss) income per share

     16,223        14,538        16,002        14,225   
  

 

 

   

 

 

   

 

 

   

 

 

 

Shares used to calculate diluted net (loss) income per share

     16,223        14,538        16,002        14,225   
  

 

 

   

 

 

   

 

 

   

 

 

 

Stock-based compensation, primarily restricted stock, is included in individual line items above:

        

Cost of Behavioral Analytics revenue

   $ 2      $ 3      $ 16      $ 20   

Sales, marketing and development

     530        787        2,308        3,387   

General and administrative

     349        345        1,405        2,013   

Severance and related costs

     —          —          268        —     

Discontinued operations

     —          (393     —          1,175   

 

              
Mattersight Corporation         www.mattersight.com    2.12.13           p. 4


MATTERSIGHT CORPORATION

CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME

(Unaudited and in thousands)

 

     For the     For the  
     Three Months Ended     Twelve Months Ended  
     Dec. 31,
2012
    Dec. 31,
2011
    Dec. 31,
2012
    Dec. 31,
2011
 

Net (loss) income

   $ (4,640   $ (1,303   $ (15,176   $ 18,360   

Other comprehensive loss:

        

Effect of currency translation

     2        (10)        (1)        (350)   
  

 

 

   

 

 

   

 

 

   

 

 

 

Comprehensive net (loss) income

   $ (4,638   $ (1,313   $ (15,177   $ 18,010   
  

 

 

   

 

 

   

 

 

   

 

 

 

 

              
Mattersight Corporation         www.mattersight.com    2.12.13           p. 5


MATTERSIGHT CORPORATION

CONSOLIDATED BALANCE SHEETS

(Unaudited and in thousands, except share and per share data)

 

     December 31,
2012
    December 31,
2011
 
ASSETS:     

Current Assets:

    

Cash and cash equivalents

   $ 14,419      $ 29,408   

Restricted cash

     —          1,500   

Receivables (net of allowances of $12 and $13)

     2,395        2,540   

Prepaid expenses

     4,404        5,302   

Other current assets

     305        288   
  

 

 

   

 

 

 

Total current assets

     21,523        39,038   

Equipment and leasehold improvements, net

     4,727        4,271   

Goodwill

     972        972   

Intangibles, net

     236        238   

Other long-term assets

     3,776        4,746   
  

 

 

   

 

 

 

Total assets

   $ 31,234      $ 49,265   
  

 

 

   

 

 

 
LIABILITIES AND STOCKHOLDERS’ EQUITY:     

Current Liabilities:

    

Short-term debt

   $ 3,703      $ 3,567   

Accounts payable

     781        812   

Accrued compensation and related costs

     1,335        1,382   

Unearned revenue

     5,680        9,783   

Other current liabilities

     2,889        3,673   
  

 

 

   

 

 

 

Total current liabilities

     14,388        19,217   

Long-term unearned revenue

     2,374        3,036   

Other long-term liabilities

     1,231        1,401   
  

 

 

   

 

 

 

Total liabilities

     17,993        23,654   
  

 

 

   

 

 

 

Series B Stock, $0.01 par value; 5,000,000 shares authorized and designated;
1,649,201 and 1,670,696 shares issued and outstanding at December 31, 2012 and December 31, 2011, respectively, with a liquidation preference of $8,705 and $8,819 at December 31, 2012 and December 31, 2011, respectively

     8,411        8,521   

Stockholders’ Equity:

    

Preferred stock, $0.01 par value; 35,000,000 shares authorized;
none issued and outstanding

     —          —     

Common Stock, $0.01 par value; 50,000,000 shares authorized;
18,407,848 and 18,037,552 shares issued at December 31, 2012, and at December 31, 2011, respectively; and 17,114,880 and 16,935,204 outstanding at December 31, 2012 and December 31, 2011, respectively

     184        180   

Additional paid-in capital

     216,667        212,618   

Accumulated deficit

     (200,955     (185,779

Treasury stock, at cost, 1,292,968 and 1,102,348 shares at
December 31, 2012 and December 31, 2011, respectively

     (7,027     (5,891

Accumulated other comprehensive loss

     (4,039     (4,038
  

 

 

   

 

 

 

Total stockholders’ equity

     4,830        17,090   
  

 

 

   

 

 

 

Total liabilities and stockholders’ equity

   $ 31,234      $ 49,265   
  

 

 

   

 

 

 

 

              
Mattersight Corporation         www.mattersight.com    2.12.13           p. 6


MATTERSIGHT CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited and in thousands)

 

     For the Twelve Months Ended  
     Dec. 31,
2012
    Dec 31,
2011
 

Cash Flows from Operating Activities:

    

Net (loss) income

   $ (15,176   $ 18,360   

Less: net income from discontinued operations

     249        28,920   
  

 

 

   

 

 

 

Net loss from continuing operations

     (15,425     (10,560

Adjustments to reconcile net loss from continuing operations to net cash used in operating activities:

    

Depreciation and amortization

     3,500        3,395   

Stock-based compensation

     3,729        5,420   

Severance and related costs

     268        —     

Other

     2        14   

Changes in assets and liabilities:

    

Receivables

     146        (554

Prepaid expenses

     1,834        (2,254

Other assets

     (50     128   

Accounts payable

     (31     445   

Accrued compensation and related costs

     (47     (264

Unearned revenue

     (4,765     275   

Other liabilities

     (177     (6,554
  

 

 

   

 

 

 

Total adjustments

     4,409        51   
  

 

 

   

 

 

 

Net cash used in continuing operations

     (11,016     (10,509

Net cash provided by (used in) discontinued operations

     24        (5,787
  

 

 

   

 

 

 

Net cash used in operating activities

     (10,992     (16,296
  

 

 

   

 

 

 

Cash Flows from Investing Activities:

    

Capital expenditures and other

     (2,160     (833
  

 

 

   

 

 

 

Net cash used in continuing investing activities

     (2,160     (833

Net cash provided by discontinued investing activities

     —          37,427   
  

 

 

   

 

 

 

Net cash (used in) provided by investing activities

     (2,160     36,594   
  

 

 

   

 

 

 

Cash Flows from Financing Activities:

    

Proceeds from line of credit

     3,691        —     

Decrease in restricted cash

     1,500        960   

Proceeds from stock compensation and employee stock purchase plans, net

     802        126   

Purchase of shares of Series B Stock

     (3,743     (12,547

Principal payments under capital lease obligations

     (2,311     (1,862

Acquisition of treasury stock

     (1,136     (1,008

Payment of Series B Stock dividends

     (595     (2,221

(Fees) proceeds from issuance of Common Stock

     (49     6,000   
  

 

 

   

 

 

 

Net cash used in continuing financing activities

     (1,841     (10,552

Net cash used in discontinued financing activities

     —          (678
  

 

 

   

 

 

 

Net cash used in financing activities

     (1,841     (11,230
  

 

 

   

 

 

 

Effect of exchange rate changes on cash and cash equivalents by continuing operations

     4        (299

Effect of exchange rate changes on cash and cash equivalents by discontinued operations

     —          (233
  

 

 

   

 

 

 

Effect of exchange rate changes on cash and cash equivalents

     4        (532
  

 

 

   

 

 

 

(Decrease) increase in cash and cash equivalents

     (14,989     8,536   

Cash and cash equivalents, beginning of period

     29,408        20,872   
  

 

 

   

 

 

 

Cash and cash equivalents of continuing operations, end of period

   $ 14,419      $ 29,408   
  

 

 

   

 

 

 

 

              
Mattersight Corporation         www.mattersight.com    2.12.13           p. 7


     For the Twelve Months Ended  
     Dec. 31,
2012
     Dec 31,
2011
 

Non-Cash Investing and Financing Transactions:

     

Capital lease obligations incurred

   $ 1,793       $ 2,517   

Capital equipment purchased on credit

     1,793         2,517   

Supplemental Disclosures of Cash Flow Information:

     

Interest paid

   $ 371       $ 187   

 

 

              
Mattersight Corporation         www.mattersight.com    2.12.13           p. 8


MATTERSIGHT CORPORATION

CALCULATION OF ADJUSTED EARNINGS MEASURE

(Unaudited and in thousands)

 

     For the     For the  
     Three Months Ended     Twelve Months Ended  
     Dec. 31,
2012
    Dec. 31,
2011
    Dec. 31,
2012
    Dec. 31,
2011
 

GAAP — Operating loss

   $ (4,572   $ (3,061   $ (15,003   $ (16,569

Add back (reduce) the effect of:

        

Stock-based compensation

     881        1,135        3,729        5,420   

Severance and related costs

     —          40        693        (336

Depreciation and amortization

     932        901        3,500        3,395   
  

 

 

   

 

 

   

 

 

   

 

 

 

Adjusted earnings measure — (loss)

   $ (2,759   $ (985   $ (7,081   $ (8,090
  

 

 

   

 

 

   

 

 

   

 

 

 

 

              
Mattersight Corporation         www.mattersight.com    2.12.13           p. 9