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8-K - FORM 8-K - Mattersight Corpd8k.htm
EX-99.2 - POWER POINT PRESENTATION - Mattersight Corpdex992.htm

Exhibit 99.1

LOGO

 

 

Mattersight Announces Second Quarter 2011 Results

CHICAGO, IL, August 10, 2011 – Mattersight Corporation (Nasdaq: MATR) today announced financial results for the second quarter ended July 2, 2011.

On May 28, 2011, the company divested its Integrated Contact Solutions (“ICS”) business unit and “eLoyalty” registered trademark / trade name to a subsidiary of TeleTech Holdings, Inc. As a result of this divestiture, the company has classified the ICS business unit as discontinued operations and the associated results of operations, financial position, and cash flows have been separately recorded as appropriate.

Consolidated Results, Including Discontinued Operations

Mattersight’s net income was $27.0 million in the second quarter of 2011, including a pre-tax gain on the sale of the ICS business unit of $36.4 million. Total Services revenue was $13.9 million, including $7.3 million from the ICS business unit. Total revenue was $15.3 million, including $8.6 million from the ICS business unit.

Mattersight Standalone Results

Mattersight’s operating loss from continuing operations was $4.3 million. Mattersight realized an “Adjusted Earnings¹” loss of $2.3 million for the second quarter of 2011. Adjusted Earnings is a non-GAAP measure. For a reconciliation of Adjusted Earnings to operating loss, see the accompanying schedule. Total services revenue was $6.6 million, including $4.9 million of Subscription revenues.

Mattersight Highlights

Mattersight’s second quarter highlights include:

 

   

Signed $26.7 million of Managed Services contracts

 

   

Grew backlog² to a record of $100.0 million

 

   

Increased backlog² 69% year over year

 

   

Closed significant production deployment of predictive analytics

 

   

Signed a sales pilot at an existing account

 

   

Expanded sales team from 13 to 18

 

   

Hired a new Chief Strategy Officer and marketing director focused on advancing Mattersight’s vision and mission to deliver innovative and market leading cloud-powered enterprise analytics across a broad range of industries

Q3 Guidance

The company currently expects its Q3 subscription revenues will increase approximately 8% to 10% sequentially and its total services revenues will increase approximately 5% to 7% sequentially.

 

 

LOGO


Conference Call Information

Mattersight management will host a conference call at 5:00 p.m. ET on Wednesday, August 10, 2011. The conference call and slide presentation will be available at the Investment Community section of Mattersight’s website at http://www.mattersight.com/investment/. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 85625784.

For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until August 24, 2011, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 85625784.

About Mattersight

Mattersight is a leader in enterprise analytics and the only company focused on providing Behavioral Analytics as a managed service. Mattersight’s proprietary technology, delivered through a SaaS model, captures the unstructured data of conversations, related customer and employee data, and employee desktop activity, and automatically analyzes it “in the cloud” to provide operational transparency into every single customer interaction and foresight into future customer behavior. Mattersight’s Behavioral Analytics platform is easily adapted to multiple verticals, programs, and industry-specific processes. Mattersight’s analytics enable its impressive list of customers to drive measurable economic benefit through the improvement of contact center performance, customer satisfaction and retention, fraud reduction, and streamlined back office operations. For additional information on Mattersight, visit www.Mattersight.com.

Safe Harbor for Forward-Looking Statements

Statements in this press release that are not historical facts are “forward-looking statements” that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements, which may be identified by use of words such as “plan,” “may,” “might,” “believe,” “expect,” “intend,” “could,” “would,” “should,” and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight’s SEC filings. You can locate these filings on the Investor Relations page of Mattersight’s website, www.mattersight.com. Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason.

 

p. 2


1 Mattersight presents Adjusted Earnings, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted Earnings provide investors with a better understanding of the results of Mattersight’s operations. Management believes that Adjusted Earnings reflect Mattersight’s resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted Earnings measure should be considered in addition to, not as a substitute for or superior to, operating income, cash flows or other measures of financial performance prepared in accordance with GAAP.

 

2 Mattersight uses the term “backlog” to reflect the estimated future amount of Managed services revenue related to its Managed services contracts. The value of these contracts is based on anticipated usage volumes over the anticipated term of the agreement. The anticipated term of the agreement is based on the contractually agreed fixed term of the contract, plus agreed upon, but optional, extension periods. Anticipated volumes may be greater or less than anticipated. In addition, these contracts typically are cancellable without cause based on the customer making a substantial early termination payment or forfeiture of prepaid contract amounts. The reported backlog is expected to be recognized as follows: $14.5m in 2011; $32.1m in 2012; $25.1m in 2013; $28.3m in 2014 and thereafter.

Contact

Tyson Marian

Vice President of Marketing and Chief Strategy Officer

312.454.3527

ir@mattersight.com

 

p. 3


MATTERSIGHT CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited and in thousands, except per share data)

 

      For the     For the  
      Three Months Ended     Six Months Ended  
      July 2,
2011
    June 26,
2010
    July 2,
2011
    June 26,
2010
 

Revenue:

        

Behavioral Analytics revenue

   $ 6,153      $ 5,530      $ 11,987      $ 12,024   

Other revenue

     474        1,592        1,187        3,095   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total services revenue

     6,627        7,122        13,174        15,119   

Reimbursed expenses

     76        142        153        341   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     6,703        7,264        13,327        15,460   

Operating expenses:

        

Cost of Behavioral Analytics revenue

     2,835        2,723        5,535        5,785   

Cost of other revenue

     313        1,036        717        2,346   
  

 

 

   

 

 

   

 

 

   

 

 

 

Cost of services

     3,148        3,759        6,252        8,131   

Reimbursed expenses

     76        142        153        341   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total cost of revenue, exclusive of depreciation and amortization shown below:

     3,224        3,901        6,405        8,472   

Sales, marketing and development

     5,249        5,142        10,607        10,265   

General and administrative

     2,129        2,051        4,392        4,205   

Severance and related costs

     (434     148        (430     218   

Depreciation and amortization

     820        862        1,595        1,842   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

     10,988        12,104        22,569        25,002   
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating loss

     (4,285     (4,840     (9,242     (9,542

Interest and other (expense) income, net

     (53     (127     78        (18
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from continuing operations before income taxes

     (4,338     (4,967     (9,164     (9,560

Income tax benefit (provision)

     3,563        (21     3,628        (42
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from continuing operations

     (775     (4,988     (5,536     (9,602

Income from discontinued operations, net of tax

     28,065        1,250        28,187        798   
  

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss)

     27,290        (3,738     22,651        (8,804

Dividends related to Series B Stock

     (317     (317     (634     (640
  

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss) available to common stockholders

   $ 26,973      $ (4,055   $ 22,017      $ (9,444
  

 

 

   

 

 

   

 

 

   

 

 

 

Per common share:

        

Basic loss from continuing operations

   $ (0.05   $ (0.36   $ (0.39   $ (0.71
  

 

 

   

 

 

   

 

 

   

 

 

 

Basic income from discontinued operations

   $ 1.99      $ 0.09      $ 2.01      $ 0.06   
  

 

 

   

 

 

   

 

 

   

 

 

 

Basic net income (loss) available to common stockholders

   $ 1.91      $ (0.30   $ 1.57      $ (0.70
  

 

 

   

 

 

   

 

 

   

 

 

 

Per common share:

        

Diluted loss from continuing operations

   $ (0.05   $ (0.36   $ (0.39   $ (0.71
  

 

 

   

 

 

   

 

 

   

 

 

 

Diluted income from discontinued operations

   $ 1.99      $ 0.09      $ 2.01      $ 0.06   
  

 

 

   

 

 

   

 

 

   

 

 

 

Diluted net income (loss) available to common stockholders

   $ 1.91      $ (0.30   $ 1.57      $ (0.70
  

 

 

   

 

 

   

 

 

   

 

 

 

Shares used to calculate basic net income (loss) per share

     14,111        13,690        14,032        13,574   
  

 

 

   

 

 

   

 

 

   

 

 

 

Shares used to calculate diluted net income (loss) per share

     14,111        13,690        14,032        13,574   
  

 

 

   

 

 

   

 

 

   

 

 

 

 

 

p. 4


Stock-based compensation, primarily restricted stock, is included in individual line items above:

 

      July 2,
2011
     June 26,
2010
     July 2,
2011
     June 26,
2010
 

Cost of Behavioral Analytics revenue

   $ 7       $ 14       $ 14       $ 42   

Sales, marketing and development

     1,175         818         2,275         1,592   

General and administrative

     404         287         726         580   

Discontinued operations

     1,491         263         1,568         727   

 

p. 5


MATTERSIGHT CORPORATION

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited and in thousands, except share and per share data)

 

     July 2,
2011
    January 1,
2011
 

ASSETS:

    

Current Assets:

    

Cash and cash equivalents

   $ 21,593      $ 20,872   

Restricted cash

     19,600        2,460   

Receivables (net of allowances of $11 and $10)

     2,256        2,041   

Prepaid expenses

     4,905        4,303   

Other current assets

     3,670        296   

Current assets held for sale

     —          26,946   
  

 

 

   

 

 

 

Total current assets

     52,024        56,918   

Equipment and leasehold improvements, net

     5,364        4,397   

Goodwill

     972        972   

Intangibles, net

     284        323   

Other long-term assets

     5,105        3,582   
  

 

 

   

 

 

 

Total assets

   $ 63,749      $ 66,192   
  

 

 

   

 

 

 
LIABILITIES AND STOCKHOLDERS’ EQUITY (DEFICIT):     

Current Liabilities:

    

Accounts payable

   $ 1,250      $ 372   

Accrued compensation and related costs

     1,479        2,048   

Unearned revenue

     9,055        7,884   

Other current liabilities

     6,855        4,262   

Current liabilities held for sale

     —          31,433   
  

 

 

   

 

 

 

Total current liabilities

     18,639        45,999   

Long-term unearned revenue

     3,947        4,686   

Other long-term liabilities

     1,867        1,561   
  

 

 

   

 

 

 

Total liabilities

     24,453        52,246   
  

 

 

   

 

 

 

Series B Stock, $0.01 par value; 5,000,000 shares authorized and designated; 3,549,078 and 3,549,078 shares issued and outstanding at July 2, 2011 and January 1, 2011, respectively, with a liquidation preference of $18,100 and $19,367 at July 2, 2011 and January 1, 2011, respectively

     18,100        18,100   

Stockholders’ Equity (Deficit):

    

Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued and outstanding

     —          —     

Common stock, $0.01 par value; 50,000,000 shares authorized; 16,601,713 and 15,642,822 shares issued at July 2, 2011, and at January 1, 2011, respectively; and 15,567,504 and 14,786,005 outstanding at July 2, 2011 and January 1, 2011, respectively

     166        156   

Additional paid-in capital

     211,942        207,985   

Accumulated deficit

     (181,488     (204,139

Treasury stock, at cost, 1,034,209 and 856,817 shares at July 2, 2011 and January 1, 2011, respectively

     (5,620     (4,468

Accumulated other comprehensive loss

     (3,804     (3,688
  

 

 

   

 

 

 

Total stockholders’ equity (deficit)

     21,196        (4,154
  

 

 

   

 

 

 

Total liabilities and stockholders’ equity (deficit)

   $ 63,749      $ 66,192   
  

 

 

   

 

 

 

 

p. 6


MATTERSIGHT CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited and in thousands)

 

     For the Six Months Ended  
     July 2,
2011
    June 26,
2010
 

Cash Flows from Operating Activities:

    

Net income (loss)

   $ 22,651      $ (8,804

Less: net income from discontinued operations

     28,187        798   
  

 

 

   

 

 

 

Net loss from continuing operations

     (5,536     (9,602

Adjustments to reconcile net loss from continuing operations to net cash (used in) provided by operating activities:

    

Depreciation and amortization

     1,595        1,842   

Stock-based compensation

     3,015        2,214   

Other

     12        57   

Changes in assets and liabilities:

    

Receivables

     (234     962   

Prepaid expenses

     (2,186     (567

Other assets

     97        5   

Accounts payable

     731        (201

Accrued compensation and related costs

     (169     (572

Unearned revenue

     435        (2,533

Other liabilities

     (4,227     (303
  

 

 

   

 

 

 

Total adjustments

     (931     904   
  

 

 

   

 

 

 

Net cash used in continuing operations

     (6,467     (8,698

Net cash (used in) provided by discontinued operations

     (4,685     5,362   
  

 

 

   

 

 

 

Net cash used in operating activities

     (11,152     (3,336
  

 

 

   

 

 

 

Cash Flows from Investing Activities:

    

Capital expenditures and other

     (605     (637
  

 

 

   

 

 

 

Net cash used in continuing investing activities

     (605     (637

Net cash provided by (used in) discontinued investing activities

     33,939        (1,155
  

 

 

   

 

 

 

Net cash provided by (used in) investing activities

     33,334        (1,792
  

 

 

   

 

 

 

Cash Flows from Financing Activities:

    

Increase in restricted cash

     (17,140     —     

Payment of Series B Stock dividends

     (1,901     (663

Acquisition of treasury stock

     (513     (744

Principal payments under capital lease obligations

     (989     (759

Proceeds from stock compensation and employee stock purchase plans, net

     62        85   
  

 

 

   

 

 

 

Net cash used in continuing financing activities

     (20,481     (2,081

Net cash used in discontinued financing activities

     (678     (54
  

 

 

   

 

 

 

Net cash used in financing activities

     (21,159     (2,135
  

 

 

   

 

 

 

Effect of exchange rate changes on cash and cash equivalents by continuing operations

     (69     (137

Effect of exchange rate changes on cash and cash equivalents by discontinued operations

     (233     22   
  

 

 

   

 

 

 

 

p. 7


     For the Six Months Ended  
     July 2,
2011
    June 26,
2010
 

Effect of exchange rate changes on cash and cash equivalents

     (302     (115
  

 

 

   

 

 

 

Increase (decrease) in cash and cash equivalents

     721        (7,378

Cash and cash equivalents, beginning of period

     20,872        28,982   
  

 

 

   

 

 

 

Cash and cash equivalents of continuing operations, end of period

   $ 21,593      $ 21,604   
  

 

 

   

 

 

 

Non-Cash Investing and Financing Transactions:

    

Capital lease obligations incurred

   $ 2,081      $ 215   

Capital equipment purchased on credit

     2,081        215   

Supplemental Disclosures of Cash Flow Information:

    

Interest paid

   $ 87      $ 90   

 

p. 8


Mattersight Corporation

CALCULATION OF ADJUSTED EARNINGS MEASURE

(Unaudited and in thousands)

 

     For the     For the  
     Three Months Ended     Six Months Ended  
     July 2,
2011
    June 26,
2010
    July 2,
2011
    June 26,
2010
 

GAAP — Operating loss

   $ (4,285   $ (4,840   $ (9,242   $ (9,542

Add back (reduce) the effect of:

        

Stock-based compensation

     1,586        1,119        3,015        2,214   

Severance and related costs

     (434     148        (430     218   

Depreciation and amortization

     820        862        1,595        1,842   
  

 

 

   

 

 

   

 

 

   

 

 

 

Adjusted earnings measure — (loss)

   $ (2,313   $ (2,711   $ (5,062   $ (5,268
  

 

 

   

 

 

   

 

 

   

 

 

 

 

p. 9