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Table of Contents

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

(Mark One)

 

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2010

OR

 

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from              to             

Commission file number 000-51588

CBEYOND, INC.

(Exact name of registrant as specified in its charter)

 

Delaware   59-3636526

(State or other jurisdiction of

incorporation or organization)

 

(I.R.S. Employer

Identification No.)

320 Interstate North Parkway, Suite 500

Atlanta, GA

  30339
(Address of principal executive offices)   (Zip Code)

Registrant’s telephone number, including area code: (678) 424-2400

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes þ  No ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes ¨  No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or smaller reporting company. See definition of “accelerated filer,” “large accelerated filer” and “smaller reporting company’ in Rule 12b-2 of the Exchange Act.

 

Large accelerated filer ¨    Accelerated filer þ
Non-accelerated filer ¨      Smaller reporting company ¨
(Do not check if a smaller reporting company)   

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act.):    Yes ¨  No þ

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

 

Title of Class

  

Number of Shares Outstanding on August 3, 2010

Common Stock, $0.01 par value

   30,815,809

 

 

 


Table of Contents

INDEX

 

          Page
Part I    Financial Information   
   Item 1.    Condensed Consolidated Financial Statements   
      Condensed Consolidated Balance Sheets as of June 30, 2010 and December 31, 2009 (unaudited)    4
      Condensed Consolidated Statements of Operations for the Three and Six Months Ended June 30, 2010 and 2009 (unaudited)    5
      Condensed Consolidated Statement of Stockholders’ Equity for the Six Months Ended June 30, 2010 (unaudited)    6
      Condensed Consolidated Statements of Cash Flows for the Six Months Ended June 30, 2010 and 2009 (unaudited)    7
      Notes to the Condensed Consolidated Financial Statements (unaudited)    8
   Item 2.    Management’s Discussion and Analysis of Financial Condition and Results of Operations    18
   Item 3.    Quantitative and Qualitative Disclosures About Market Risk    29
   Item 4.    Controls and Procedures    29
Part II    Other Information   
   Item 1.    Legal Proceedings    30
   Item 1A.    Risk Factors    30
   Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds    30
   Item 3.    Defaults Upon Senior Securities    30
   Item 4.    Reserved    30
   Item 5.    Other Information    30
   Item 6.    Exhibits    30
      Signatures    31

 

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CAUTIONARY NOTICE REGARDING FORWARD-LOOKING STATEMENTS

In this document, Cbeyond, Inc. and its subsidiary are referred to as “we,” “our,” “us,” the “Company” or “Cbeyond.”

This document contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements include, but are not limited to statements identified by words such as “expectation,” “guidance,” “believe,” “expect” “anticipate,” “estimate,” “intend,” “plan,” “target,” “project,” and similar expressions. Such statements are based upon the current beliefs and expectations of Cbeyond’s management and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements. Factors that might cause future results to differ include, but are not limited to, the following: the significant reduction in economic activity, which particularly affects our target market of small businesses; the risk that we may be unable to continue to experience revenue growth at historical or anticipated levels; the risk of unexpected increase in customer churn levels; changes in federal or state regulation or decisions by regulatory bodies that affect Cbeyond; periods of economic downturn or unusual volatility in the capital markets or other negative macroeconomic conditions that could harm our business, including our access to capital markets and the impact on certain of our customers to meet their payment obligations; the timing of the initiation, progress or cancellation of significant contracts or arrangements; the mix and timing of services sold in a particular period; our ability to recruit and retain experienced management and personnel; rapid technological change and the timing and amount of start-up costs incurred in connection with the introduction of new services or the entrance into new markets; our ability to maintain or attract sufficient customers in existing or new markets; our ability to respond to increasing competition; our ability to manage the growth of our operations; changes in estimates of taxable income or utilization of deferred tax assets which could significantly affect our effective tax rate; pending regulatory action relating to our compliance with customer proprietary network information; external events outside of our control, including extreme weather, natural disasters, pandemics or terrorist attacks that could adversely affect our target markets; and general economic and business conditions. You are advised to consult any further disclosures we make on related subjects in the reports we file with the Securities and Exchange Commission, or SEC, including our Annual Report on Form 10-K for the year ended December 31, 2009 and this report in the sections titled “Part I, Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Part II, Item 1A. Risk Factors.” Such disclosure covers certain risks, uncertainties and possibly inaccurate assumptions that could cause our actual results to differ materially from expected and historical results. We undertake no obligation to correct or update any forward-looking statements, whether as a result of new information, future events or otherwise.

 

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Part I. Financial Information

 

Item 1. Financial Statements

CBEYOND, INC. AND SUBSIDIARY

Condensed Consolidated Balance Sheets

(Amounts in thousands, except per share amounts)

(Unaudited)

 

     As of  
     June 30,
2010
    December 31,
2009
 

ASSETS

    

Current assets:

    

Cash and cash equivalents

   $ 51,847      $ 39,267   

Accounts receivable, gross

     28,060        30,467   

Less: Allowance for doubtful accounts

     (2,753     (2,867
                

Accounts receivable, net

     25,307        27,600   

Prepaid expenses

     7,537        7,261   

Inventory, net

     1,634        2,676   

Deferred tax asset, net

     1,011        1,426   

Other assets

     707        1,343   
                

Total current assets

     88,043        79,573   

Property and equipment, gross

     379,487        353,616   

Less: Accumulated depreciation and amortization

     (242,811     (216,722
                

Property and equipment, net

     136,676        136,894   

Restricted cash

     1,295        1,243   

Non-current deferred tax asset, net

     8,539        8,331   

Other non-current assets

     2,437        2,850   
                

Total assets

   $ 236,990      $ 228,891   
                

LIABILITIES AND STOCKHOLDERS’ EQUITY

    

Current liabilities:

    

Accounts payable

   $ 12,418      $ 12,121   

Accrued telecommunications costs

     14,552        13,705   

Deferred customer revenue

     10,297        10,047   

Other accrued liabilities

     22,507        23,899   
                

Total current liabilities

     59,774        59,772   

Other non-current liabilities

     10,478        10,514   

Stockholders’ equity:

    

Common stock, $0.01 par value; 50,000 shares authorized; 29,478 and 28,973 shares issued and outstanding, respectively

     295        290   

Preferred stock, $0.01 par value; 15,000 shares authorized; no shares issued and outstanding

     —          —     

Additional paid-in capital

     290,524        283,337   

Accumulated deficit

     (124,081     (125,022
                

Total stockholders’ equity

     166,738        158,605   
                

Total liabilities and stockholders’ equity

   $ 236,990      $ 228,891   
                

See accompanying notes to Condensed Consolidated Financial Statements.

 

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CBEYOND, INC. AND SUBSIDIARY

Condensed Consolidated Statements of Operations

(Amounts in thousands, except per share amounts)

(Unaudited)

 

     For the Three Months Ended
June 30,
    For the Six Months Ended
June 30,
 
     2010     2009     2010     2009  

Revenue:

        

Customer revenue

   $ 109,922      $ 100,041      $ 218,546      $ 196,513   

Terminating access revenue

     1,831        1,796        3,722        3,584   
                                

Total revenue

     111,753        101,837        222,268        200,097   
                                

Operating expenses:

        

Cost of revenue (exclusive of depreciation and amortization of $8,435, $7,551, $16,789 and $14,769, respectively, shown separately below)

     35,303        34,465        71,692        66,344   

Selling, general and administrative (exclusive of depreciation and amortization of $5,896, $4,583, $11,824 and $8,998, respectively, shown separately below)

     61,971        57,192        121,243        112,653   

Depreciation and amortization

     14,331        12,134        28,613        23,767   
                                

Total operating expenses

     111,605        103,791        221,548        202,764   
                                

Operating income (loss)

     148        (1,954     720        (2,667

Other income (expense):

        

Interest income

     1        7        1        25   

Interest expense

     (64     (21     (109     (110

Other income, net

     117        136        1,654        238   
                                

Income (loss) before income taxes

     202        (1,832     2,266        (2,514

Income tax (expense) benefit

     (300     (374     (1,325     367   
                                

Net (loss) income

   $ (98   $ (2,206   $ 941      $ (2,147
                                

Net (loss) income per common share:

        

Basic

   $ —        $ (0.08   $ 0.03      $ (0.08
                                

Diluted

   $ —        $ (0.08   $ 0.03      $ (0.08
                                

Weighted average common shares outstanding:

        

Basic

     29,326        28,534        29,213        28,494   

Diluted

     29,326        28,534        30,227        28,494   

See accompanying notes to Condensed Consolidated Financial Statements.

 

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CBEYOND, INC. AND SUBSIDIARY

Condensed Consolidated Statement of Stockholders’ Equity

(Amounts in thousands)

(Unaudited)

 

     Common Stock     Additional
Paid-in
Capital
    Accumulated
Deficit
    Total
Stockholders’
Equity
 
     Shares     Par
Value
       

Balance at December 31, 2009

   28,973      $ 290      $ 283,337      $ (125,022   $ 158,605   

Exercise of stock options

   198        2        1,755        —          1,757   

Issuance of employee benefit plan stock

   83        1        113        —          114   

Share-based compensation from options to employees

   —          —          1,716        —          1,716   

Share-based compensation from restricted shares to employees

   —          —          4,744        —          4,744   

Share-based compensation for non-employees

   —          —          67        —          67   

Vesting of restricted shares

   294        3        (3     —          —     

Common stock withheld as payment for withholding taxes upon the vesting of restricted shares

   (70     (1     (919     —          (920

Write-off of deferred tax asset for non-deductible share-based compensation

   —          —          (286     —          (286

Net income

   —          —          —          941        941   
                                      

Balance at June 30, 2010

   29,478      $ 295      $ 290,524      $ (124,081   $ 166,738   
                                      

See accompanying notes to Condensed Consolidated Financial Statements.

 

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CBEYOND, INC. AND SUBSIDIARY

Condensed Consolidated Statements of Cash Flows

(Amounts in thousands)

(Unaudited)

 

     For the Six Months Ended
June 30,
 
     2010     2009  

Operating Activities:

    

Net income (loss)

   $ 941      $ (2,147

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

    

Depreciation and amortization

     28,613        23,767   

Deferred taxes

     207        (1,301

Provision for doubtful accounts

     4,080        4,366   

Other non-cash income, net

     (1,654     (238

Non-cash share-based compensation

     7,633        7,687   

Excess tax benefit relating to share-based payments

     —          (140

Changes in operating assets and liabilities:

    

Accounts receivable

     (1,787     (6,235

Inventory

     1,042        (157

Prepaid expenses and other current assets

     360        461   

Other assets

     599        (509

Accounts payable

     297        (1,132

Other liabilities

     (480     (705
                

Net cash provided by operating activities

     39,851        23,717   

Investing Activities:

    

Purchases of property and equipment

     (27,870     (33,337

Increase in restricted cash

     (52     (85
                

Net cash used in investing activities

     (27,922     (33,422

Financing Activities:

    

Taxes paid on vested restricted shares

     (920     (550

Financing issuance costs

     (186     —     

Excess tax benefit relating to share-based payments

     —          140   

Proceeds from exercise of stock options

     1,757        994   
                

Net cash provided by financing activities

     651        584   
                

Net increase/(decrease) in cash and cash equivalents

     12,580        (9,121

Cash and cash equivalents at beginning of period

     39,267        36,975   
                

Cash and cash equivalents at end of period

   $ 51,847      $ 27,854   
                

Supplemental disclosure:

    

Interest paid

   $ 88      $ 65   

Income taxes paid

   $ 707      $ 1,204   

Non-cash purchases of property and equipment

   $ 525      $ 865   

See accompanying notes to Condensed Consolidated Financial Statements.

 

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CBEYOND, INC. AND SUBSIDIARY

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)

(Amounts in thousands, except per share amounts)

Note 1. Description of Business

Cbeyond, Inc., a managed communications and information technology, or IT, service provider, incorporated on March 28, 2000 in Delaware for the purpose of providing integrated packages of voice, mobile and broadband data services to small businesses in major metropolitan areas across the United States. As of June 30, 2010, these services were provided in metropolitan Atlanta, Dallas, Denver, Houston, Chicago, Los Angeles, San Diego, Detroit, the San Francisco Bay Area, Miami, Minneapolis, the Greater Washington D.C. Area and Seattle. Additionally, we recently launched service to Boston in the third quarter of 2010.

Note 2. Basis of Presentation and Summary of Significant Accounting Policies

Unaudited Interim Results

The accompanying unaudited interim Condensed Consolidated Financial Statements (the “condensed consolidated financial statements”) and information have been prepared in accordance with generally accepted accounting principles (“GAAP”) in the United States and in accordance with the instructions for Form 10-Q and Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and disclosures required by U.S. GAAP for complete financial statements. In the opinion of management, these financial statements contain all normal and recurring adjustments considered necessary to present fairly the financial position, results of operations and cash flows for the periods presented. The results for the three and six month periods ended June 30, 2010 are not necessarily indicative of the results to be expected for the full year. These statements should be read in conjunction with our audited consolidated financial statements and the notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2009.

Basic and Diluted Net (Loss) Income per Share

We calculate basic (loss) income per share by dividing net (loss) income attributable to common stockholders by the weighted average number of shares of common stock outstanding for the period. Our diluted (loss) income per share is calculated in a similar manner, but includes the effect of dilutive common equivalent shares outstanding during the period. For the three months ended June 30, 2010 and the three and six months ended June 30, 2009, we reported a net loss and, accordingly, we did not consider the effects of dilutive securities because the effect is antidilutive. To the extent any common equivalent shares from stock options and other common stock equivalents are antidilutive, they are excluded from the computation of dilutive income per share.

The following table summarizes our basic and diluted income per share calculations (in thousands, except per share amounts):

 

     Three Months Ended
June 30,
    Six Months Ended
June 30,
 
     2010     2009     2010    2009  

Net (loss) income

   $ (98   $ (2,206   $ 941    $ (2,147
                               

Basic weighted average common shares outstanding

     29,326        28,534        29,213      28,494   

Effect of dilutive securities

     —          —          1,014      —     
                               

Diluted weighted average common shares outstanding

     29,326        28,534        30,227      28,494   
                               

Basic (loss) income per common share

   $ —        $ (0.08   $ 0.03    $ (0.08

Diluted (loss) income per common share

   $ —        $ (0.08   $ 0.03    $ (0.08

 

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Securities that were not included in the diluted net income per share calculations because they were antidilutive, are as follows (in thousands):

 

     Three Months Ended
June 30,
   Six Months Ended
June 30,
     2010    2009    2010    2009

Anti-dilutive shares

   5,315    5,057    2,257    5,025
                   

Reclassifications

We reclassified certain amounts in our prior year condensed consolidated financial statements to conform to our current year presentation. The reclassification includes the following:

 

   

For the three and six months ended June 30, 2009, in our Condensed Consolidated Statement of Operations, we have reclassified and increased our non-operating other income, net by $106 and $210, respectively, to reflect amounts previously classified as depreciation and amortization.

Recently Issued Accounting Standards

In October 2009, the Financial Accounting Standards Board (FASB) approved for issuance Accounting Standard Update (ASU) 2009-13, Revenue Arrangements with Multiple Deliverables (currently within the scope of Accounting Standards Codification (ASC) Subtopic 605-25). This update provides principles for allocating sales consideration among multiple-element revenue arrangements with an entity’s customers, allowing more flexibility in identifying and accounting for separate deliverables under an arrangement. The update introduces an estimated selling price method for valuing the elements of a bundled arrangement if vendor-specific objective evidence or third-party evidence of selling price is not available and significantly expands related disclosure requirements. This update is effective on a prospective basis for revenue arrangements entered into or materially modified in fiscal years beginning on or after June 15, 2010. Alternatively, adoption may be on a retrospective basis, and early application is permitted. We plan to adopt with our fiscal year beginning January 1, 2011 and are currently evaluating the impact of adopting this pronouncement.

Note 3. Share-Based Compensation Plans

We maintain a share-based compensation plan (the “Incentive Plan”) that permits the grant of nonqualified stock options, incentive stock options, restricted stock and stock purchase rights, collectively referred to as share-based awards. Substantially all of the share-based awards vest at a rate of 25% per year over four years, although the Board of Directors may occasionally approve a different vesting period. Options are granted at exercise prices not less than the fair market value of our common stock on the grant date. The fair market value of our common stock is determined by the closing price of our common stock on the grant date. Our current policy defines the grant date for options as the second day following a quarterly earnings release for previously approved standard option grants. Share-based option awards expire 10 years after the grant date. Compensation expense related to share-based awards for the three and six months ended June 30, 2010 totaled $3,932 and $7,633, respectively, and for the three and six months ended June 30, 2009, totaled $3,623 and $7,687, respectively. As of June 30, 2010, we had 626 share-based awards available for future grant.

We also grant equity instruments to non-employees. All transactions in which goods or services are the consideration received for the issuance of equity instruments are accounted for based on the fair value of the equity instrument issued, which we deem more reliably measurable than the fair value of the consideration received. The measurement date of the fair value of the equity instrument issued is the date on which the counterparty’s performance is complete.

 

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A summary of the status of the Incentive Plan is presented in the table below:

 

     Stock Options     Restricted Stock  

Outstanding, January 1, 2010

   3,894      1,126   

Granted

   221      735   

Stock options exercised (A)

   (198  

Restricted stock vested (B)

   —        (294

Forfeited or cancelled

   (66   (232
            

Outstanding, June 30, 2010

   3,851      1,335   
            

Options exercisable, June 30, 2010

   2,982     

 

(A) The total intrinsic value of options exercised during the six months ended June 30, 2010 was $1,230.

 

(B) The fair value of restricted shares that vested during the six months ended June 30, 2010 was $3,880.

On February 12, 2010, we cancelled 190 restricted shares whose vesting depended upon meeting certain minimum annual adjusted EBITDA levels by 2010 and 2012. During the second quarter of 2009, we determined that achieving the performance criteria necessary for these awards to vest was not probable and reversed $219 in expense recognized during the first quarter of 2009. On February 25, 2010, the affected executives were granted 160 shares of restricted stock that vest in 50% increments in February 2011 and 2012. The shares were issued at a total grant-date fair value of $2,032. We recognized $248 and $315 of share-based compensation expense from these awards during the three and six months ended June 30, 2010, respectively.

The following table summarizes the weighted average grant date fair values and the binomial option-pricing model assumptions that were used to estimate the grant date fair value of options granted during the six months ended June 30, 2010 and 2009.

 

     Six Months Ended
June 30,
 
     2010     2009  

Grant date fair value

   $ 7.07      $ 7.77   

Expected dividend yield

     0.0     0.0

Expected volatility

     56.5     58.1

Risk-free interest rate

     2.5     1.9

Expected multiple of share price to exercise price upon exercise

     2.2        2.3   

Post vest cancellation rate

     2.8 %     5.8 %

As of June 30, 2010, we have $6,269 and $16,641 of unrecognized compensation expense related to unvested options and restricted stock, respectively, which is expected to be recognized over a weighted average period of 0.9 and 1.5 years, respectively.

We have a commitment to contribute our shares to the 401(k) Profit Sharing Plan (the Plan) at the end of each Plan year (December 31). The number of shares to be contributed is variable based on the share price on the last day of the Plan year when the obligation becomes fixed and payable. Based on the June 30, 2010 share price, 93 shares are required to satisfy the $1,165 obligation as of June 30, 2010, assuming all participants were fully vested as of June 30, 2010. The ultimate number of shares relating to the obligation at June 30, 2010 will be higher or lower depending on whether the share price on December 31, 2010 has decreased or increased from the June 30, 2010 share price. In addition, the shares that will be issued December 31, 2010 will increase relating to further obligations accruing from June 30, 2010 to December 31, 2010. During the three and six months ended June 30, 2010, we recognized $570 and $1,106, respectively, of share-based compensation expense related to the Plan as compared to $597 and $1,176 for the three and six months ended June 30, 2009.

 

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Note 4. Income Taxes

The following table summarizes significant components of our income tax rate and our effective tax rate for the six months ended June 30, 2010 and 2009:

 

     Six Months Ended
June 30,
 
     2010     2009  

Federal income tax expense (benefit) at statutory rate

   $ 793      35.0   $ (880   (35.0 )% 

State income tax expense (benefit), net of federal effect

     583      25.7     156      6.2

Nondeductible expenses

     184      8.1     791      31.4
                

Estimated annual effective tax rate

     68.8     2.6

Discrete events:

        

Write-off deferred tax assets for non-deductible share-based compensation

     428      18.9     218      8.7

Change in Valuation Allowance

     (612   (27.0 )%      (578   (23.0 )% 

State tax credits, net of federal tax benefit

     (51   (2.3 )%      (65   (2.6 )% 

Other

     —        —          (9   (0.4 )% 
                            

Total

   $ 1,325      58.4   $ (367   (14.7 )% 
                    

We recognize interim period income tax expense (benefit) by determining an estimated annual effective tax rate and applying this rate to the pre-tax income (loss) for the year-to-date period. State income tax expense results primarily from gross receipts based taxes for Texas and, to a lesser extent, Michigan. These taxes are not dependent upon levels of pre-tax income and have a significant influence on our effective tax rate. As these markets’ operating results become proportionately less significant to the consolidated results and as consolidated pre-tax income increases, the impact of these gross receipts based taxes on our effective tax rate will decline.

In addition, our 2010 and 2009 income tax expenses include the effects of certain transactions that are not recognized through the annual effective tax rate, but rather are recognized as discrete events during the quarter in which they occur. During the six months ended June 30, 2010 and 2009, certain restricted shares vested where the market price on the vesting date was lower than the market price on the date the restricted shares were originally granted. This resulted in realizing a lower actual tax deduction than was deducted for financial reporting purposes. As a result, we wrote off deferred tax assets of $738 and $578 (in 2010 and 2009, respectively) relating to the share-based compensation that had been recognized for these restricted shares for financial reporting purposes, with the charge going first to exhaust the Company’s accumulated additional-paid-in-capital pool, and the remainder charged to income tax expense. In addition, a portion of our valuation allowance against other deferred tax assets was no longer required and was reduced in both periods as an income tax benefit. A discrete event was also recognized for additional California enterprise zone credits that were generated in 2009, which resulted in a benefit to income tax expense of $51 during the six months ended June 30, 2010.

Our net deferred tax assets, after valuation allowance, totaled approximately $9,550 at June 30, 2010 and primarily relate to net operating loss carryforwards. In order to realize the benefits of the deferred tax asset recognized at June 30, 2010, we will need to generate approximately $25,700 in pre-tax income between 2010 and 2012, which, management believes is achievable. If we generate less taxable income, we may have to increase our allowance against our net deferred tax asset with a corresponding increase to income tax expense.

 

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Note 5. Other Accrued Liabilities

The following comprises the breakdown of Other accrued liabilities:

 

     June 30,
2010
   December 31,
2009

Accrued bonus

   $ 5,771    $ 8,740

Accrued other compensation and benefits

     3,504      1,631

Accrued sales taxes

     1,477      3,137

Accrued other taxes

     5,637      4,958

Accrued promotions

     1,783      1,699

Deferred rent

     11,049      11,260

Other accrued expenses

     3,764      2,988
             

Current and non-current other accrued liabilities

     32,985      34,413

Less:

     

Other non-current liabilities

     1,205      914

Non-current portion of deferred rent

     9,273      9,600
             

Total current portion of other accrued liabilities

   $ 22,507    $ 23,899
             

Note 6. Segment Information

We report each geographic market and the Corporate group as individual segments, but plan to aggregate markets with similar economic characteristics for segment disclosure purposes beginning with our annual report on Form 10-K for the year ended December 31, 2010. This aggregation is consistent with the direction toward which we are increasingly moving. Specifically, we recognize that the highest risk stage for a market is in its early stages when we are adapting our strategy and approach to accommodate a new market’s unique characteristics; including the small business climate and culture, regulatory conditions, local competitors, and the quality and availability of local employees for staffing and managing the markets. Comparatively, our established markets generally require less frequent direct corporate level management involvement because we have adapted to the local market and have seasoned local management in place, which generally results in more stable operating performance. As the number of established markets has grown, our chief operating decision maker (“CODM”) now spends the majority of his time monitoring the individual performance levels of newer markets and the effectiveness of our corporate operations rather than focusing on individual established markets.

We decided to transition this aggregation gradually over the duration of this fiscal year because our investors and other financial statement users are accustomed to geographic market level detail and the aggregation represents a significant change in our public reporting practice. The markets subject to aggregation are those that we consider “established” because they have successfully passed through the critical start-up phase and, for the reasons mentioned previously, achieved certain operating performance levels. All other markets and our corporate operations will continue to be presented as separate segments. During the transition, our segment disclosure will continue to include individual market data for each geographic market in addition to aggregate data for the established markets as a group. Currently, a market is considered established upon achieving positive adjusted EBITDA for at least four consecutive fiscal quarters and otherwise shares similar economic characteristics as the other established markets. As of June 30, 2010, the San Francisco market has been re-categorized to the established market grouping due to its achievement of four consecutive fiscal quarters of positive adjusted EBITDA.

 

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At June 30, 2010, our operating segments were geographic and included metropolitan Atlanta, Dallas, Denver, Houston, Chicago, Los Angeles, San Diego, Detroit, the San Francisco Bay Area, Miami, Minneapolis, the Greater Washington DC Area and Seattle. Although the Boston market entered its operating phase subsequent to June 30, 2010, the pre-launch expenses for Boston are disclosed for purposes of this segment disclosure for the three and six months ended June 30, 2010. The operating results and capital expenditures from the operating segments reflect the costs of a pre-launch phase in each market in which the local network is installed and initial staffing is hired, followed by a startup phase, beginning with the launch of service operations, when customer installations begin. Sales efforts, service offerings and the prices charged to customers for services are generally consistent across operating segments. Operating expenses include costs of revenue and selling, general and administrative costs incurred directly in each market. Although network design and market operations are generally consistent across all operating segments, certain costs differ among the various geographical markets. These cost differences result from different numbers of network central office collocations, prices charged by the local telephone companies for customer T-1 access circuits, prices charged by local telephone companies and other telecommunications providers for transport circuits, office rents and other costs that vary by region.

The balance of our operations is in the Corporate group, for which the operations consist of corporate executive, administrative and support functions and centralized operations, which includes network operations, customer care and provisioning. The Corporate group is treated as a separate segment consistent with the manner in which management monitors and analyzes financial results. Corporate costs are not allocated to the other segments because such costs are managed and controlled on a functional basis that spans all markets, with centralized, functional management held accountable for corporate results. Management also believes that the decision not to allocate these centralized costs provides a better evaluation of each revenue-producing geographic segment. Management does not report assets by segment since it manages assets and makes decisions on technology deployment and other investments on a company-wide rather than on a local market basis. The CODM does not use segment assets in evaluating the performance of operating segments. As a result, management does not believe that segment asset disclosure is meaningful information to investors. In addition to segment results, we use total Adjusted EBITDA to assess the operating performance of the overall business. Because the CODM evaluates the performance of each segment on the basis of Adjusted EBITDA as the primary metric for measuring segment profitability, management believes that segment Adjusted EBITDA data should be available to investors so that investors have the same data that management employs in assessing our overall operations. The CODM also uses revenue to measure operating results and assess performance, and both revenue and Adjusted EBITDA are presented herein.

EBITDA is a non-GAAP financial measure commonly used by investors, financial analysts and ratings agencies. EBITDA is generally defined as net income (loss) before interest, income taxes, depreciation and amortization. However, we use Adjusted EBITDA, also a non-GAAP financial measure, to further exclude, when applicable, non-cash share-based compensation, public offering expenses, gain or loss on asset dispositions and non-operating income or expense. Adjusted EBITDA is presented because this financial measure, in combination with revenue and operating expenses, is an integral part of the internal reporting system used by our CODM to assess and evaluate the performance of the business and our operating segments, both on a consolidated and on an individual basis.

 

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The tables below present information about our operating segments:

 

     Three Months Ended     Six Months Ended  
     June 30,     June 30,  
     2010     2009     2010     2009  

Revenues

        

Established markets:

        

Atlanta

   $ 21,355      $ 21,260      $ 42,796      $ 42,367   

Dallas

     18,991        18,668        38,174        37,114   

Denver

     16,550        17,841        33,568        36,019   

Houston

     12,463        12,598        25,075        24,942   

Chicago

     9,397        9,823        19,029        19,476   

Los Angeles

     12,169        8,793        23,628        16,713   

San Diego

     5,218        4,487        10,276        8,571   

Newly established markets:

        

San Francisco Bay Area

     4,863        2,994        9,362        5,374   
                                

Total established markets

     101,006        96,464        201,908        190,576   

Emerging markets:

        

Detroit

     3,198        2,280        6,214        4,334   

Miami

     3,970        2,008        7,525        3,440   

Minneapolis

     1,702        909        3,332        1,554   

Greater Washington DC Area

     1,424        176        2,599        193   

Seattle (4)

     453        —          690        —     
                                

Total emerging markets

     10,747        5,373        20,360        9,521   
                                

Total revenues (1) (2)

   $ 111,753      $ 101,837      $ 222,268      $ 200,097   
                                

Adjusted EBITDA

        

Established markets:

        

Atlanta

   $ 12,029      $ 11,560      $ 24,045      $ 23,119   

Dallas

     9,433        9,263        19,496        18,544   

Denver

     8,807        8,979        17,605        18,593   

Houston

     5,952        5,548        12,061        11,395   

Chicago

     3,670        3,689        7,634        7,477   

Los Angeles (3)

     4,471        1,891        8,065        3,531   

San Diego (3)

     1,929        740        3,619        1,371   

Newly established markets:

        

San Francisco Bay Area (3)

     1,222        (452     1,811        (1,291
                                

Total established markets

     47,513        41,218        94,336        82,739   

Emerging markets:

        

Detroit

     457        (349     584        (725

Miami

     (184     (1,303     (423     (2,804

Minneapolis

     (259     (1,177     (657     (2,185

Greater Washington DC Area

     (1,162     (1,603     (2,319     (2,622

Seattle (4)

     (1,368     (104     (2,469     (114

Boston (5)

     (509     —          (559     —     
                                

Total emerging markets

     (3,025     (4,536     (5,843     (8,450

Corporate

     (26,077     (22,879     (51,527     (45,502
                                

Total adjusted EBITDA

   $ 18,411      $ 13,803      $ 36,966      $ 28,787   
                                

 

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     Three Months Ended
June 30,
    Six Months Ended
June 30,
 
     2010     2009     2010     2009  

Operating income (loss)

        

Established markets:

        

Atlanta

   $ 10,905      $ 10,409      $ 21,909      $ 20,924   

Dallas

     8,475        8,368        17,654        16,760   

Denver

     8,046        8,208        16,148        17,048   

Houston

     5,326        4,820        10,879        9,904   

Chicago

     3,069        2,862        6,376        5,839   

Los Angeles (3)

     3,510        1,147        6,266        2,082   

San Diego (3)

     1,462        309        2,735        540   

Newly established markets:

        

San Francisco Bay Area (3)

     692        (835     789        (2,016
                                

Total established markets

     41,485        35,288        82,756        71,081   

Emerging markets:

        

Detroit

     32        (717     (211     (1,434

Miami

     (602     (1,582     (1,181     (3,332

Minneapolis

     (518     (1,380     (1,150     (2,567

Greater Washington DC Area

     (1,519     (2,002     (3,008     (3,077

Seattle (4)

     (1,551     (114     (2,840     (144

Boston (5)

     (516     —          (567     —     
                                

Total emerging markets

     (4,674     (5,795     (8,957     (10,554

Corporate

     (36,663     (31,447     (73,079     (63,194
                                

Total operating income (loss)

   $ 148      $ (1,954   $ 720      $ (2,667
                                

Depreciation and amortization expense

        

Established markets:

        

Atlanta

   $ 1,095      $ 1,123      $ 2,075      $ 2,123   

Dallas

     931        873        1,792        1,727   

Denver

     734        743        1,407        1,489   

Houston

     604        697        1,140        1,436   

Chicago

     581        800        1,223        1,590   

Los Angeles

     916        718        1,716        1,388   

San Diego

     454        416        859        793   

Newly established markets:

        

San Francisco Bay Area

     516        362        991        688   
                                

Total established markets

     5,831        5,732        11,203        11,234   

Emerging markets:

        

Detroit

     413        352        771        672   

Miami

     399        259        718        490   

Minneapolis

     248        189        470        357   

Greater Washington DC Area

     345        372        667        424   

Seattle (4)

     174        2        356        22   

Boston (5)

     2        —          3        —     
                                

Total emerging markets

     1,581        1,174        2,985        1,965   

Corporate

     6,919        5,228        14,425        10,568   
                                

Total depreciation and amortization expense

   $ 14,331      $ 12,134      $ 28,613      $ 23,767   
                                

 

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     Three Months Ended
June 30,
    Six Months Ended
June 30,
 
     2010     2009     2010     2009  

Capital expenditures

        

Established markets:

        

Atlanta

   $ 493      $ 1,222      $ 922      $ 2,246   

Dallas

     634        932        1,391        1,787   

Denver

     323        593        351        1,497   

Houston

     326        547        555        1,585   

Chicago

     242        422        626        781   

Los Angeles

     920        1,037        1,819        2,837   

San Diego

     186        500        333        1,075   

Newly established markets:

        

San Francisco Bay Area

     320        548        1,432        1,177   
                                

Total established markets

     3,444        5,801        7,429        12,985   

Emerging markets:

        

Detroit

     275        287        427        572   

Miami

     306        722        689        1,329   

Minneapolis

     204        296        297        564   

Greater Washington DC Area

     129        250        349        441   

Seattle (4)

     199        1,216        783        1,380   

Boston (5)

     1,038        3        1,824        3   
                                

Total emerging markets

     2,151        2,774        4,369        4,289   

Corporate

     9,573        8,311        16,597        16,928   
                                

Total capital expenditures

   $ 15,168      $ 16,886      $ 28,395      $ 34,202   
                                

Reconciliation of Adjusted EBITDA to net income:

        

Total adjusted EBITDA for operating segments

   $ 18,411      $ 13,803      $ 36,966      $ 28,787   

Depreciation and amortization

     (14,331     (12,134     (28,613     (23,767

Non-cash share-based compensation

     (3,932     (3,623     (7,633     (7,687

Interest income

     1        7        1        25   

Interest expense

     (64     (21     (109     (110

Other income, net

     117        136        1,654        238   

Income tax (expense) benefit

     (300     (374     (1,325     367   
                                

Net income

   $ (98   $ (2,206   $ 941      $ (2,147
                                

 

(1) During the six months ended June 30, 2009, we recognized a revenue benefit of $632 for a change in estimate related to certain customer promotional liabilities recorded in prior periods.

 

(2) During the three and six months ended June 30, 2010, we recognized a reduction to revenue of approximately $607 and $719, respectively, for a change in estimate related to certain customer promotional liabilities recorded in prior periods.

 

(3) During the three months ended June 30, 2010, we recognized a benefit of approximately $610 to cost of revenue for the Los Angeles, San Diego, and San Francisco Bay Area operating segments for telecommunication cost recoveries. See Triennial Review Remand Order discussion in Note 7.

 

(4) We launched service to customers in the Seattle market in the fourth quarter of 2009.

 

(5) We recently launched service to customers in the Boston market in the third quarter of 2010.

Note 7. Contingencies

Triennial Review Remand Order

The Federal Communications Commission, or FCC, issued its Triennial Review Remand Order, or TRRO, and adopted new rules, effective in March 2005, governing the obligations of incumbent local exchange carriers, or ILECs, to afford access to certain of their network elements, if at all, and the cost of such facilities. Certain ILECs continue to invoice us at incorrect rates, resulting in an accrual for the estimated difference between the invoiced amounts and the appropriate TRRO pricing. These amounts are generally subject to either a two-year statutory back billing period limitation or a 12-month contractual back billing limitation and are reversed once they pass the applicable back billing period. As of June 30, 2010 and December 31, 2009, respectively, our accrual for TRRO totals $1,676 and $2,044. We recognized additional costs of revenue for TRRO of $128 and $242 during the three and six months

 

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ended June 30, 2010, respectively. These amounts were offset by $610 in TRRO-related telecommunication cost recoveries. During the three and six months ended June 30, 2009, respectively, we recognized $352 and $695 as additional cost of revenue related to the implementation of TRRO.

Regulatory and Customer-based Taxation Contingencies

We operate in a highly regulated industry and are subject to regulation and oversight by telecommunications authorities at the federal, state and local levels. Decisions made by these agencies, including the various rulings made to date regarding interpretation and implementation of the TRRO, compliance with various federal and state rules and regulations and other administrative decisions are frequently challenged through both the regulatory process and through the court system. Challenges of this nature often are not resolved for long periods of time and occasionally include retroactive impacts. At any point in time, there are a number of similar matters before the various regulatory agencies that could be either beneficial or adverse to our operations. In addition, we are always at risk of non-compliance, which can result in fines and assessments. We regularly evaluate the potential impact of matters undergoing challenges and matters involving compliance with regulations to determine whether sufficient information exists to require either disclosure and/or accrual. However, due to the nature of the regulatory environment, reasonably estimating the range of possible outcomes and the probabilities of the possible outcomes is difficult since many matters could range from a gain contingency to a loss contingency.

We are required to bill taxes, fees and other amounts (collectively referred to as “taxes”) on behalf of government entities at the county, city, state and federal level (“taxing authorities”). Each taxing authority may have one or more taxes with unique rules as to which services are subject to each tax and how those services should be taxed, the application of which involves judgment and heightens the risk of non-compliance. Because we sell many of our services on a bundled basis and assess different taxes on the individual components included within the bundle, there is also a risk that a taxing authority could disagree with the taxable value of a bundled component.

Taxing authorities may periodically perform audits to verify compliance and include all periods that remain open under applicable statutes, which range from three to four years. At any point in time, we are undergoing audits that could result in significant assessments of past taxes, fines and interest if we were found to be non-compliant. During the course of an audit, a taxing authority may, as a matter of policy, question our interpretation and/or application of their rules in a manner that, if we were not successful in substantiating our position, could potentially result in a significant financial impact to us. In the course of preparing our financial statements and disclosures, we consider whether information exists which would warrant specific disclosure and/or accrual in such situations. To date, we have been successful in satisfactorily demonstrating our compliance and have concluded audits with either no assessment or assessments that were not material to us. However, we cannot be assured that in every such audit in the future the merits of our position or the reasonableness of our interpretation and application of rules will prevail.

Dissolution of Captive Leasing Entities

Effective December 31, 2006, we dissolved and collapsed our captive leasing companies. These entities historically purchased assets sales tax-free and leased the assets to our operating companies as a means of preserving cash flow during our start-up phase of operations. During 2006, we determined that the nature of our operations and experience with asset duration did not justify the administrative cost and effort of maintaining these entities. In connection with the dissolution, a final accounting of all activity under the leasing entities was performed, and certain sales tax underpayments were identified and accrued. These liabilities, along with other liabilities related to the captive leasing entities that existed at the time of collapse, are included in Other Accrued Liabilities. Over time, we have adjusted the liabilities related to captive leasing entities for any statutory periods that have expired. For the three and six months ended June 30, 2010, we recorded adjustments to these liabilities that fell into expired statutory periods resulting in a benefit of $117 and $1,654, respectively, to other income, net. Statutory periods will continue to expire through the first quarter of 2011.

Legal Proceedings

From time to time, we are involved in legal proceedings arising in the ordinary course of business. We believe that we have adequately reserved for these liabilities and that as of June 30, 2010, there is no litigation pending that is likely to have a material adverse effect on our results of operations and financial condition.

 

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

You should read the following discussion together with our condensed consolidated financial statements and the related notes and other financial information included elsewhere in this periodic report and our Annual Report on Form 10-K. The discussion in this periodic report contains forward-looking statements that involve risks and uncertainties, such as statements of our plans, objectives, expectations and intentions. The cautionary statements made in this report should be read as applying to all related forward-looking statements wherever they appear in this report. Our actual results could differ materially from those discussed here. In this report, Cbeyond, Inc. and its subsidiary are referred to as “we”, “our”, “us”, the “Company” or “Cbeyond”.

Overview

We formed Cbeyond and began the development of our network and business processes in early 2000. We launched our first market, Atlanta, in early 2001 and have since expanded operations into 12 additional markets. During the third quarter of 2010 we recently launched our 14th market, Boston. Our current market expansion plan is to continue opening up to three new markets per year, depending on economic conditions, and to establish operations in the 25 largest U.S. markets. The following comprises the service launch dates for current markets and the launch date of our announced future market:

 

Current Markets

  

Service Launch Date

Atlanta

   2 nd Quarter 2001

Dallas

   4 th Quarter 2001

Denver

   1 st Quarter 2002

Houston

   1 st Quarter 2004

Chicago

   1 st Quarter 2005

Los Angeles

   1 st Quarter 2006

San Diego

   1 st Quarter 2007

Detroit

   3 rd Quarter 2007

San Francisco Bay Area

   4 th Quarter 2007

Miami

   1 st Quarter 2008

Minneapolis

   2 nd Quarter 2008

Greater Washington D.C. Area

   1 st Quarter 2009

Seattle

   4 th Quarter 2009

Announced Markets

    

Boston

   3rd Quarter 2010

We report each geographic market and the Corporate group as individual segments, but plan to aggregate markets with similar economic characteristics for segment disclosure purposes beginning with our annual report on Form 10-K for the year ending December 31, 2010. This aggregation is consistent with the direction toward which we are increasingly moving. Specifically, we recognize that the highest risk stage for a market is in its early stages when we are adapting our strategy and approach to accommodate a new market’s unique characteristics; including the small business climate and culture, regulatory conditions, local competitors, and the quality and availability of local employees for staffing and managing the markets. Comparatively, our established markets generally require less frequent direct corporate level management involvement because we have adapted to the local market and have seasoned local management in place, which generally results in more stable operating performance. As the number of established markets has grown, our CODM now spends the majority of his time monitoring the individual performance levels of newer markets and the effectiveness of our corporate operations rather than focusing on individual established markets.

We decided to transition this aggregation gradually over the duration of this fiscal year because our investors and other financial statement users are accustomed to geographic market level detail and the aggregation represents a significant change in our public reporting practice. The markets subject to aggregation are those that we consider “established” because they have successfully passed through the critical start-up phase and, for the reasons mentioned previously, achieved certain operating performance levels. All other markets and our corporate operations will continue to be presented as separate segments. During the transition, our segment disclosure will continue to include individual market data for each geographic market in addition to aggregate data for the established

 

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markets as a group. Currently, a market is considered established upon achieving positive adjusted EBITDA for at least four consecutive fiscal quarters and otherwise shares similar economic characteristics as the other established markets. As of June 30, 2010, the San Francisco market has been re-categorized to the established market grouping due to its achievement of four consecutive fiscal quarters of positive adjusted EBITDA.

We focus on adjusted EBITDA as a principal indicator of the operating performance of our business. EBITDA represents net income (loss) before interest, income taxes, depreciation and amortization. We define adjusted EBITDA as net income (loss) before interest, income taxes, depreciation and amortization expenses, excluding, when applicable, non-cash share-based compensation, public offering expenses, gain or loss on disposal of property and equipment and other non-operating income or expense. In our presentation of segment financial results, adjusted EBITDA for a geographic segment does not include corporate overhead expense and other centralized operating costs. We believe that adjusted EBITDA trends are a valuable indicator of our operating segments’ relative performance and of whether our operating segments are able to produce sufficient operating cash flow to fund working capital needs, to service debt obligations and to fund capital expenditures.

We believe our business approach requires significantly less capital to launch operations compared to traditional communications companies using legacy technologies. Based on our historical experience, over time a substantial majority of our market-specific capital expenditures, such as integrated access devices installed at our customers’ locations, are success-based, incurred primarily as our customer base grows. We believe the success-based nature of our capital expenditures mitigates the risk of unprofitable expansion. We have a relatively low fixed-cost component in our budgeted capital expenditures associated with each new market we enter, particularly in comparison to service providers employing time-division multiplexing, which is a technique for transmitting multiple channels of separate data, voice and/or video signals simultaneously over a single communication medium, or circuit-switch technology, which is a switch that establishes a dedicated circuit for the entire duration of a call.

The nature of the primary components of our operating results – revenues, cost of revenue and selling, general and administrative expenses – are described below:

Revenue

We offer integrated managed communications and IT services through our BeyondVoice packages over high capacity bandwidth connections. Our BeyondVoice packages have historically been essentially a single basic product that we offered in three sizes, depending on the customer’s size and need for bandwidth. In March 2010, we began offering our services through BeyondVoice packages that are designed to address the customer’s business needs rather than the size of the customer. These new BeyondVoice packages are available as an Office Edition or a Mobile Edition and allow customers to personalize their packages over time to meet their needs as their business and technology evolves and our service offering expands. New customers sign up for one of these two packages, and, over time, we expect all of our customer base to migrate to these packages as well. Package pricing under the historical packages increased with size, but the two new packages are priced more closely with the selling price of the smaller package under the old offering. For customers who have higher bandwidth needs, incremental bandwidth is available as an add-on service.

We offer customer promotional incentives in the form of rebates and reimbursements. These rebates and reimbursements, or promotional obligations, may not ultimately be earned and claimed by customers. We refer to these unclaimed amounts as “breakage.” Prior to recording breakage, our promotional obligations are recorded as a reduction of revenue at their maximum amounts due to the lack of sufficient historical experience required to estimate the amount that would ultimately be earned and claimed by customers. We recognize the benefit of changes to these estimated customer promotional obligations once such amounts are reasonably estimable and then periodically adjust the estimated breakage to actual results, which periodically results in a significant change in estimate.

Average monthly revenue per customer location, or ARPU, is impacted by a variety of factors, including lower prices of the new packages introduced in 2010, the decline in customers’ demand for mobile hardware and services, decreased charges for usage above levels of voice minutes included in our packages, and from customers reducing the number of additional lines and services with incremental charges, the proportion of customers signing three-year contracts at lower package prices as compared to shorter term contracts, the distribution of customer installations during a period, customers ordering or discontinuing applications with incremental fees, the use of customer incentives employed when needed to be competitive, as well as additional terminating access charges and customer usage and purchase patterns. Customer revenues represented approximately 98.4% and 98.3% of total revenues for the three and six months ended June 30, 2010 as compared to 98.2% for the comparable periods in 2009. Access charges paid to us by other communications companies to terminate calls to our customers represented the remainder of total revenues.

 

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Customer revenues are generated under contracts that run up to three-year terms. Therefore, customer churn rates have an impact on projected future revenue streams. Through mid-2007, we maintained average monthly churn rates of approximately 1.0% (we define average monthly churn rate as the average of monthly churn, which is defined for a given month as the number of customer locations disconnected in that month divided by the total number of customer locations on our network at the beginning of that month). Since that time, however, we have experienced elevated churn rates that we believe are attributable primarily to the inability of certain of our customers to meet their payment obligations as a result of deteriorated economic conditions or its impact on our target of small business customers, as well as increased competition. We cannot predict the duration or magnitude of the currently deteriorated economic environment, but we expect our monthly churn rate will continue to be more than 1.0% for at least as long as the current economic environment persists.

Cost of Revenue

Our cost of revenue represents costs directly related to the operation of our network, including payments to the local telephone companies and other communications carriers such as long distance providers and our mobile provider, for access, interconnection and transport fees for voice and Internet traffic, customer circuit installation expenses paid to the local telephone companies, fees paid to third-party providers of certain applications such as web hosting services, collocation rents and other facility costs, telecommunications-related taxes and fees and the cost of mobile handsets. The primary component of cost of revenue consists of the access fees paid to local telephone companies for high capacity circuits (primarily T-1s to date) we lease on a monthly basis to provide connectivity to our customers. These access circuits link our customers to our network equipment located in a collocation facility, which we lease from local telephone companies. The access fees for these circuits vary by state and are the primary reason for differences in cost of revenue across our markets.

As a result of the FCC’s 2005 TRRO, we are required to lease circuits under special access, or retail, rates in locations that are deemed to offer competitive facilities as outlined in the FCC’s regulations and interpreted by the state regulatory agencies.

Where permitted by regulation, we lease our access circuits on a wholesale basis as unbundled network element (or “UNE”) loops or enhanced extended links or (“EEL”s) as provided for under the FCC’s Telecommunications Elemental Long Run Incremental Cost rate structure. Where UNE pricing is not available, we pay special access rates, which may be significantly higher than UNE pricing. We lease loops when the customer’s T-1 circuit is located where it can be connected to a local telephone company’s central office where we have a collocation, and we use EELs when we do not have a central office collocation available to serve a customer’s T-1 circuit. Historically, approximately half of our circuits are provisioned using loops and half using EELs, and the impact of the TRRO has reduced our usage of the T-1 transport portion of EELs and resulted in the conversion and consolidation of a majority of the previously installed T-1 transports to high capacity DS-3 transport. Our monthly expenses are significantly less when using loops rather than EELs, but loops require us to incur the capital expenditures of central office collocation equipment. We install central office collocation equipment in those central offices having the densest concentration of small businesses. We usually launch operations in a new market with several collocations and add additional collocation facilities over time as we confirm the most advantageous locations in which to deploy the equipment. We believe our discipline of leasing these T-1 access circuits on a wholesale basis rather than on the basis of special access rates from the local telephone companies is an important component of our operating cost structure. In addition, we have begun offering our services using Ethernet in place of T-1 circuits in a small number of locations. Although not available to us on a ubiquitous basis in all areas, Ethernet technology provides us with the opportunity to offer a large percentage of our customers bandwidth at speeds well in excess of T-1 circuits while potentially reducing our ongoing operating expenses. While our plans for Ethernet deployment are not final, we expect to rapidly increase the number of customers served via Ethernet through at least the end of 2011.

Another significant component of our cost of revenue is the cost associated with our mobile offering. These costs include monthly base charges or usage-based charges, depending on the type of mobile product in service, and the cost of mobile equipment sold to our customers to facilitate their use of our service. The cost of mobile equipment typically exceeds our selling price of such devices due to the competitive marketplace and pricing practices for mobile services. We believe these costs are offset over time by the long-term profitability of our service contracts. Primarily as a result of the loss on the sale of mobile equipment recorded in full at the time of the sale, increased volumes of mobile sales decrease our gross margin percentages, although the growth of this service offering is expected to result in greater gross profits over time.

 

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We routinely receive telecommunication cost recoveries from various local telephone companies to adjust for prior errors in billing, including the effect of price decreases retroactively applied upon the adoption of new rates as mandated by regulatory bodies. These service credits are often the result of negotiated resolutions of bill disputes that we conduct with our vendors. We also receive payments from the local telephone companies in the form of performance penalties that are assessed by state regulatory commissions based on the local telephone companies’ performance in the delivery of circuits and other services that we use in our network. Because of the many factors as noted above that impact the amount and timing of telecommunication cost recoveries, estimating the ultimate outcome of these situations is uncertain. Accordingly, we recognize telecommunication cost recoveries as offsets to cost of revenue when the ultimate resolution and amount are known. These items do not follow any predictable trends and often result in variances when comparing the amounts received over multiple periods.

Selling, General and Administrative Expenses

Our selling, general and administrative expenses consist of salaries and related costs for employees and other expenses related to sales and marketing, engineering, information technology, billing, regulatory, administrative, collections and legal and accounting functions. In addition, share-based compensation expense is included in selling, general and administrative expenses. Our selling, general and administrative expenses include both fixed and variable costs. Fixed selling expenses include salaries and office rents. Variable selling costs include commissions, bonuses and marketing materials. Fixed general and administrative costs include the cost of staffing certain corporate overhead functions such as IT, marketing, administrative, billing and engineering, and associated costs, such as office rent, legal and accounting fees, property taxes and recruiting costs. Variable general and administrative costs include the cost of provisioning and customer activation staff, which grows with the level of installation of new customers, and the cost of customer care and technical support staff, which grows with the level of total customers on our network. As we expand into new markets, certain fixed costs are likely to increase; however, these increases are intermittent and not proportional with the growth of customers.

Results of Operations

Revenue and Cost of Revenue (Dollar amounts in thousands, except average revenue per customer location)

 

     For the Three Months Ended June 30,     Change from Previous Period  
     2010     2009    
     Dollars     % of
Revenue
    Dollars     % of
Revenue
    Dollars     Percent  

Revenue:

            

Customer revenue

   $ 109,922      98.4   $ 100,041      98.2   $ 9,881      9.9

Terminating access revenue

     1,831      1.6     1,796      1.8     35      1.9
                              

Total revenue

     111,753          101,837          9,916      9.7

Cost of revenue (exclusive of depreciation and amortization):

            

Circuit access fees

     15,762      14.1     13,125      12.9     2,637      20.1

Other cost of revenue

     14,531      13.0     12,989      12.8     1,542      11.9

Mobile cost

     6,311      5.6     9,532      9.4     (3,221   (33.8 )% 

Telecommunications cost recoveries

     (1,301   (1.2 )%      (1,181   (1.2 )%      (120   10.2
                              

Total cost of revenue

     35,303      31.6     34,465      33.8     838      2.4
                              

Gross margin (exclusive of depreciation and amortization):

   $ 76,450      68.4   $ 67,372      66.2   $ 9,078      13.5
                              

Customer data:

            

Customer locations at period end

     53,518          46,405          7,113      15.3
                              

ARPU

   $ 708        $ 748        $ (40   (5.3 )% 
                              

Average monthly churn rate

     1.4       1.5       (0.1 )%   
                              

 

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     For the Six Months Ended June 30,     Change from Previous Period  
     2010     2009    
     Dollars     % of
Revenue
    Dollars     % of
Revenue
    Dollars     Percent  

Revenue:

            

Customer revenue

   $ 218,546      98.3   $ 196,513      98.2   $ 22,033      11.2

Terminating access revenue

     3,722      1.7     3,584      1.8     138      3.9
                              

Total revenue

     222,268          200,097          22,171      11.1

Cost of revenue (exclusive of depreciation and amortization):

            

Circuit access fees

     30,571      13.8     25,783      12.9     4,788      18.6

Other cost of revenue

     28,688      12.9     24,872      12.4     3,816      15.3

Mobile cost

     14,695      6.6     17,655      8.8     (2,960   (16.8 )% 

Telecommunications cost recoveries

     (2,262   (1.0 )%      (1,966   (1.0 )%      (296   15.1
                              

Total cost of revenue

     71,692      32.3     66,344      33.2     5,348      8.1
                              

Gross margin (exclusive of depreciation and amortization):

   $ 150,576      67.7   $ 133,753      66.8   $ 16,823      12.6
                              

Customer data:

            

Customer locations at period end

     53,518          46,405          7,113      15.3
                              

ARPU

   $ 714        $ 751        $ (37   (4.9 )% 
                              

Average monthly churn rate

     1.4       1.5       (0.1 )%   
                              

Revenue. Total revenue increased for the three and six months ended June 30, 2010 compared to the three and six months ended June 30, 2009 primarily due to an increase in the average number of customers. However in comparison to the same periods in 2009, ARPU for the three and six months ended June 30, 2010 declined $40, or 5.3%, and $37, or 4.9%, respectively. The decline in ARPU is primarily due to the lower prices of the new packages introduced in 2010, the decline in customers’ demand for mobile hardware and services, decreased charges for usage above levels of voice minutes included in our packages, and from customers reducing the number of additional lines and services with incremental charges. We believe these declines are related to the effects of the economic recession on customers and increased competitive pressures. This downward pressure has been partially offset by the value delivered through selling additional applications. In addition, we experienced an increase in redemptions of previously issued promotional incentives, which resulted in a reduction to revenue of $0.6 million, or approximately ($4) of ARPU, in the three months ended June 30, 2010 and $0.7 million, or approximately ($2) of ARPU, in the six months ended June 30, 2010. This is compared to an increase to revenue of $0.6 million, or approximately $2 of ARPU, in the six months ended June 30, 2009, related to lower redemptions of previously issued promotional incentives. We believe this change in customer behavior is directly related to the current difficult economic environment that most small business are experiencing.

At this time, we anticipate that ARPU will continue to decline for the reasons noted above; however, we also anticipate that our new service packages will decrease the need for new credits and promotional incentives to customers and allow us greater flexibility to match the value and cost of services provided with the prices charged. While the increase in adoption of applications would tend to improve ARPU, the factors causing ARPU to decline are likely to counteract the favorable impacts of the increased adoption in the near-term. Long-term, we expect to introduce new applications and increase the adoption of existing applications, which we believe will benefit ARPU.

Revenues from access charges paid to us by other communications companies to terminate calls to our customers have increased for the three and six month comparison periods due to our customer growth but have slightly declined as a percentage of revenue. These terminating access charges have historically grown at a slower rate than our customer base due to our customers’ increased use of mobile services and reductions in access rates on interstate calls as mandated by the FCC. These rate reductions are expected to continue in the future, so we expect terminating access revenue will continue to grow at a rate slower than our customer growth, and possibly decline.

 

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The following comprises the segment contributions to the increase in revenue in the three and six months ended June 30, 2010 as compared to the three and six months ended June 30, 2009:

(Dollar amounts in thousands):

 

     For the Three Months Ended June 30,     Change from Previous Period  
     2010     2009    
Segment Revenue:    Dollars    % of
Revenue
    Dollars    % of
Revenue
    Dollars     Percent  

Established markets:

              

Atlanta

   $ 21,355    19.1   $ 21,260    20.9   $ 95      0.4

Dallas

     18,991    17.0     18,668    18.3     323      1.7

Denver

     16,550    14.8     17,841    17.5     (1,291   (7.2 )% 

Houston

     12,463    11.2     12,598    12.4     (135   (1.1 )% 

Chicago

     9,397    8.4     9,823    9.6     (426   (4.3 )% 

Los Angeles

     12,169    10.9     8,793    8.6     3,376      38.4

San Diego

     5,218    4.7     4,487    4.4     731      16.3

Newly established markets:

              

San Francisco Bay Area

     4,863    4.4     2,994    2.9     1,869      62.4
                            

Total established markets

     101,006    90.4     96,464    94.7     4,542      4.7

Emerging markets:

              

Detroit

     3,198    2.9     2,280    2.2     918      40.3

Miami

     3,970    3.6     2,008    2.0     1,962      97.7

Minneapolis

     1,702    1.5     909    0.9     793      87.2

Greater Washington, D.C. Area

     1,424    1.3     176    0.2     1,248      nm   

Seattle

     453    0.4     —      nm        453      nm   
                            

Total emerging markets

     10,747    9.6     5,373    5.3     5,374      100.0
                            

Total Revenue

   $ 111,753      $ 101,837      $ 9,916      9.7
                            

 

nm – not meaningful

 

     For the Six Months Ended June 30,     Change from Previous Period  
     2010     2009    
Segment Revenue:    Dollars    % of
Revenue
    Dollars    % of
Revenue
    Dollars     Percent  

Established markets:

              

Atlanta

   $ 42,796    19.3   $ 42,367    21.2   $ 429      1.0

Dallas

     38,174    17.2     37,114    18.5     1,060      2.9

Denver

     33,568    15.1     36,019    18.0     (2,451   (6.8 )% 

Houston

     25,075    11.3     24,942    12.5     133      0.5

Chicago

     19,029    8.6     19,476    9.7     (447   (2.3 )% 

Los Angeles

     23,628    10.6     16,713    8.4     6,915      41.4

San Diego

     10,276    4.6     8,571    4.3     1,705      19.9

Newly established markets:

              

San Francisco Bay Area

     9,362    4.2     5,374    2.7     3,988      74.2
                            

Total established markets

     201,908    90.8     190,576    95.2     11,332      5.9

Emerging markets:

              

Detroit

     6,214    2.8     4,334    2.2     1,880      43.4

Miami

     7,525    3.4     3,440    1.7     4,085      118.8

Minneapolis

     3,332    1.5     1,554    0.8     1,778      114.4

Greater Washington, D.C. Area

     2,599    1.2     193    0.1     2,406      nm   

Seattle

     690    0.3     —      nm        690      nm   
                            

Total emerging markets

     20,360    9.2     9,521    4.8     10,839      113.8
                            

Total Revenue

   $ 222,268      $ 200,097      $ 22,171      11.1
                            

Cost of Revenue. The principal driver of the increase in cost of revenue is customer growth.

Circuit access fees, or line charges, represent the largest single component of cost of revenue. These costs primarily relate to our lease of T-1 circuits connecting our equipment at network points of collocation to our equipment located at our customers’ premises. The increase in circuit access fees has historically correlated to the increase in the number of customers. However, we have experienced increased costs as we have expanded in certain markets with higher access fees, sold additional bandwidth to existing customers, and incurred transitional costs while migrating customers to Ethernet technology.

 

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Mobile-related costs represent the second largest component of cost of revenue. These costs include usage-based charges, monthly recurring base charges, or some combination thereof, depending on the type of mobile product in service, and the cost of mobile equipment sold to our customers to facilitate their use of our service. As a percentage of revenue, mobile service costs benefitted from a reduction in mobile device cost, which is a result of shipping fewer devices at a more favorable average cost per device. The reduction in shipments stems from a lower percentage of new customers electing to include mobile services in their package, due to both a reduction in our use of promotional incentives and the attractiveness of the new BeyondVoice Office Edition package. Additionally, as our overall usage volume has increased, we have been able to achieve more efficient unit costs and expect to scale from these benefits in the future. We also expect to increase the percentage of customers using our mobile service in the future, which will increase shipments of mobile devices and the associated costs.

The other cost of revenue principally includes components such as long distance charges, installation costs to connect new circuits, the cost of transport circuits between network points of presence, the cost of local interconnection with the local telephone companies’ networks, internet access costs, the cost of third-party applications we provide to our customers, access costs paid by us to other carriers to terminate calls from our customers and certain taxes and fees. Other cost of revenue increased as a percentage of revenue over the prior period primarily due to an increase in the federal universal service fund rate.

Telecommunication cost recoveries are an ongoing operational activity that fluctuate from quarter to quarter.

Selling, General and Administrative and Other Operating Expenses (Dollar amounts in thousands)

Reclassifications

Reclassifications have been made within Item 2 herein to the three and six months ended June 30, 2009 Selling, General and Administrative and Other Expenses table to classify certain adjustments to liabilities of our former captive leasing entities from Depreciation and amortization to Other income, net. Such reclassifications were made to conform to the current presentation for the three and six months ended June 30, 2010.

 

     For the Three Months Ended June 30,     Change from Previous Period  
     2010     2009    
     Dollars    % of
Revenue
    Dollars    % of
Revenue
    Dollars     Percent  

Selling, general and administrative (exclusive of depreciation and amortization):

              

Salaries, wages and benefits (excluding share-based compensation)

   $ 37,552    33.6   $ 34,516    33.9   $ 3,036      8.8

Share-based compensation

     3,932    3.5     3,623    3.6     309      8.5

Marketing cost

     932    0.8     965    0.9     (33   (3.4 )% 

Other selling, general and administrative

     19,555    17.5     18,088    17.8     1,467      8.1
                            

Total SG&A

   $ 61,971    55.5   $ 57,192    56.2   $ 4,779      8.4
                            

Other operating expenses:

              

Depreciation and amortization

     14,331    12.8     12,134    11.9     2,197      18.1
                            

Total other operating expenses

   $ 14,331    12.8   $ 12,134    11.9   $ 2,197      18.1
                            

 

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     For the Six Months Ended June 30,              
     2010     2009     Change from Previous Period  
     Dollars    % of
Revenue
    Dollars    % of
Revenue
    Dollars     Percent  

Selling, general and administrative (exclusive of depreciation and amortization):

              

Salaries, wages and benefits (excluding share-based compensation)

   $ 73,269    33.0   $ 67,943    34.0   $ 5,326      7.8

Share-based compensation

     7,633    3.4     7,687    3.8     (54   (0.7 )% 

Marketing cost

     1,915    0.9     1,494    0.7     421      28.2

Other selling, general and administrative

     38,426    17.3     35,529    17.8     2,897      8.2
                            

Total SG&A

   $ 121,243    54.5   $ 112,653    56.3   $ 8,590      7.6
                            

Other operating expenses:

              

Depreciation and amortization

     28,613    12.9     23,767    11.9     4,846      20.4
                            

Total other operating expenses

   $ 28,613    12.9   $ 23,767    11.9   $ 4,846      20.4
                            

Other data:

              

Employees

     1,828        1,691        137      8.1
                            

Selling, General and Administrative Expenses and Other Operating Expenses. Selling, general and administrative expenses increased for the three and six months ended June 30, 2010 compared to the three and six months ended June 30, 2009, primarily due to increased employee costs, but decreased as a percentage of revenue due to lower commission payments and cost control measures. Higher employee costs, which include salaries, wages, and benefits, and other compensation paid to our direct sales representatives and sales agents, principally relate to the additional employees necessary to staff new markets and to serve the growth in customers.

Marketing costs have increased in amount and as a percent of revenues over the prior six-month period as we have increased our marketing efforts in connection with the introduction of our new BeyondVoice Office and Mobile Edition packages in March 2010. In general, our marketing costs will increase consistent with past practice as we add customers and expand into new markets.

Other selling, general and administrative expenses include professional fees, outsourced services, rent and other facilities costs, maintenance, recruiting fees, travel and entertainment costs, property taxes and bad debt expense. The increase in this category of costs is primarily due to the addition of new, as well as expanded operations, needed to keep pace with the growth in customers. However, other selling, general and administrative expenses slightly decreased as a percent of revenues over the prior periods, as would be expected over time.

Bad debt expense was $2.0 million, or 1.7% of revenues, compared to $2.4 million, or 2.4% of revenues, for the three months ended June 30, 2010 and 2009, respectively. During the six months ended June 30, 2010 and 2009, respectively, bad debt expense was $4.1 million, or 1.8% of revenues, compared to $4.4 million, or 2.2% of revenues. The rate of bad debts and customer churn are closely related; therefore, we generally expect fluctuations in each of these metrics to correlate. Additionally, we have observed improved collection of accounts receivable during the six month period ended June 30, 2010 over the historic periods.

Over time, as newer markets become established and as our customer base and revenues grow, we expect selling, general and administrative costs to continue to decrease as a percentage of revenue. This trend is also expected when slowing the speed of market expansion, and as more markets achieve positive Adjusted EBITDA results, as experienced in the current periods over the prior periods. Since such costs increase relative to customer growth, however, efficiency gains as a percentage of revenue are adversely impacted by declining ARPU.

Operating Income (Loss)

For the three and six months ended June 30, 2010, our operating income was $0.1 million and $0.7 million compared to operating losses of $2.0 million and $2.7 million for the comparable periods ended June 30, 2009. The growth in our revenue exceeded the increase in our operating expenses over the comparable period, primarily as a result of the revenue growth in our emerging markets. We have nine and eight markets with operating income during the three and six months ended June 30, 2010, respectively, compared to seven markets for the comparable periods ended June 30, 2009.

 

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Other Income (Expense) and Income Taxes (Dollar amounts in thousands)

 

     For the Three Months Ended June 30,              
     2010     2009     Change from Previous Period  
     Dollars     % of
Revenue
    Dollars     % of
Revenue
    Dollars     Percent  

Interest income

   $ 1      0.0   $ 7      0.0   $ (6   (85.7 )% 

Interest expense

     (64   (0.1 )%      (21   (0.0 )%      (43   nm   

Other income, net

     117      0.1     136      0.1     (19   (14.0 )% 

Income tax expense

     (300   (0.3 )%      (374   (0.4 )%      74      (19.8 )% 
                              

Total

   $ (246   (0.2 )%    $ (252   (0.2 )%    $ 6      nm   
                              

 

     For the Six Months Ended June 30,              
     2010     2009     Change from Previous Period  
     Dollars     % of
Revenue
    Dollars     % of
Revenue
    Dollars     Percent  

Interest income

   $ 1      0.0   $ 25      0.0   $ (24   (96.0 )% 

Interest expense

     (109   (0.0 )%      (110   (0.1 )%      1      (0.9 )% 

Other income, net

     1,654      0.7     238      0.1     1,416      nm   

Income tax (expense) benefit

     (1,325   (0.6 )%      367      0.2     (1,692   nm   
                              

Total

   $ 221      0.1   $ 520      0.3   $ (299   nm   
                              

Interest Income. We had insignificant interest income for the three and six month period ended June 30, 2010 based on our decision to shift funds from investment to operating bank accounts because the resulting reduction in bank fees was greater than the amount of investment income we would have earned due to the low rates currently paid on our money market investments.

Interest Expense. The majority of our interest expense for the three and six months ended June 30, 2010 and 2009 relates to commitment fees under our revolving credit facility with our creditor. During three and six months ended June 30, 2010 and 2009, we had no amounts outstanding under our revolving line of credit.

Other income, net. Other income, net relates primarily to adjusting liabilities of our former captive leasing entities upon the expiration of various statutory periods, as discussed in Note 7 to the condensed consolidated financial statements. During the three and six months ended June 30, 2010, respectively, we recognized $0.1 million and $1.7 million of income, compared to $0.1 million and $0.2 million for the comparable periods ended June 30, 2009.

Income Tax (Expense) Benefit. We recognize interim period income tax (expense) benefit by determining an estimated annual effective tax rate and applying this rate to pre-tax income (loss) for the year-to-date period. Our income tax expense for the six months ended June 30, 2010 is based on an estimated annual effective tax rate of 68.8%, before discrete period items. We recorded an income tax expense for the six months ended June 30, 2010 compared to income tax benefit in 2009 because we incurred pre-tax income of $2.3 million in the first two quarters of 2010 compared to a loss before income taxes in the first two quarters of 2009. The income tax expense for 2010 includes state income tax expense that results from states with gross receipts based taxes, which are due regardless of profit levels. These taxes are not dependent upon levels of pre-tax income and have a significant influence on our effective tax rate. As these markets’ operating results become proportionately less significant to the consolidated results and as consolidated pre-tax income increases, the impact of these gross receipts based taxes on our effective tax rate will decline. Additionally, the 2010 income tax expense reflected amounts associated with share based transactions, which are more fully described in Note 4 of the condensed consolidated financial statements. The amounts recorded in 2010 and 2009 also benefitted from reductions in the deferred tax asset valuation allowance of approximately $0.6 million in both 2010 and 2009.

 

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Our net deferred tax assets, after valuation allowance, totaled approximately $9,550 at June 30, 2010 and primarily relate to net operating loss carryforwards. In order to realize the benefits of the deferred tax asset recognized at June 30, 2010, we will need to generate approximately $25.7 million in pre-tax income between 2010 and 2012, which, management believes is achievable. If we generate less taxable income, we may have to increase our allowance against our net deferred tax asset with a corresponding increase to income tax expense.

Segment Data

We monitor and analyze our financial results on a segment basis for reporting and management purposes, as is presented in Note 6 to our condensed consolidated financial statements.

Liquidity and Capital Resources (Dollar amounts in thousands)

 

     For the Six Months Ended
June 30,
    Change from
Previous Period
 
     2010     2009     Dollars    Percent  

Cash Flows:

         

Provided by operating activities

   $ 39,851      $ 23,717      $ 16,134    68.0

Used in investing activities

     (27,922     (33,422     5,500    (16.5 )% 

Used in financing activities

     651        584        67    11.5
                         

Net increase/(decrease) in cash and cash equivalents

   $ 12,580      $ (9,121   $ 21,701    (237.9 )% 
                         

Overview. At June 30, 2010, we had cash and cash equivalents of $51.8 million. The available cash and cash equivalents are held in our bank accounts and money market accounts. The money market accounts invest primarily in direct Treasury obligations of the United States government. To date, we have not experienced any loss or lack of access to our invested cash or cash equivalents; however, we can provide no assurances that access to our invested cash and cash equivalents will not be impacted by adverse conditions in the financial markets.

At any point in time, we may have significant cash in our operating accounts with third-party financial institutions that exceed the Federal Deposit Insurance Corporation insurance limits. While we monitor the daily cash balances in our operating accounts and adjust the cash balances as appropriate, these cash balances could be impacted if the underlying financial institutions fail or become subject to other adverse conditions in the financial markets. To date we have not experienced any loss or lack of access to cash in our operating accounts. We have a corporate banking relationship with Bank of America, N.A.

Cash Flows From Operations. Operating cash flows increased primarily from increased revenues along with a higher number of markets that are achieving positive operating cash flows in 2010 and a narrowing of the losses we are incurring in earlier stage markets as they make progress towards profitability. Furthermore as evident in our bad debt expense reduction, collection of accounts receivable has improved in the current year period compared to the prior year period, which is driving $4.4 million of positive cash flow increase over the prior year. We have also experienced cash flow savings from decreasing our inventory purchases as we have a lower percentage of new customers electing to include mobile services in their package. These increased operating cash flows were partially offset by higher annual bonus payments made in the current period as well as cash used in and to support our newer markets that do not yet generate positive cash flows from operations, in addition to those markets we are preparing to launch. Operating cash flows will also fluctuate favorably or unfavorably depending on the timing of significant vendor payments.

Cash Flows From Investing Activities. Our principal cash investments are purchases of property and equipment, which fluctuate depending on growth in customers in our existing markets; the timing and number of facility and network additions needed to support our entry into new markets, expand existing markets and upgrade our network; enhancements and development costs related to our operational support systems in order to offer additional applications and services to our customers; and increases to the capacity of our data centers as our customer base and the breadth of our product portfolio expand. In addition, we have made initial investments in the deployment of Ethernet technology to reduce operating expenses and enable the provision of higher bandwidth services to our customers, and we expect to increase our Ethernet investment in future periods. We believe that capital efficiency is a key advantage of the IP-based network technology that we employ. Our cash purchases of property and equipment were $27.9 million and $33.3

 

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million for six months ended June 30, 2010 and 2009, respectively. This decline relates to the timing of expenditures, rather than a downward trend, although we generally expect capital expenditures to decline as a percentage of revenue in the long-term as capital expenditures invested in early markets yield increasing revenue over time. We also incurred non-cash purchases of property and equipment, primarily related to leasehold improvements, which was $0.5 million and $0.9 million in six months ended June 30, 2010 and 2009, respectively.

Cash Flows From Financing Activities. Cash flows provided by financing activities increased related to activity associated with employee stock option exercises, vesting of restricted shares, and financing cost associated with the third amendment of the credit agreement with Bank of America.

We believe that cash on hand plus cash generated from operating activities will be sufficient to fund capital expenditures, operating expenses and other cash requirements associated with our current market expansion plan, which is to continue opening up to three new markets per year, depending on economic conditions. Macroeconomic conditions are expected to continue to have an impact on our cash flows and customer churn rate. Our business plan assumes that cash flow from operating activities of our established markets will offset the negative cash flows from operating activities and cash flows from investing activities with respect to the additional markets we plan to launch. We intend to adhere to our policy of fully funding all future market expansions in advance and do not anticipate entering markets without having more than sufficient cash on hand or borrowing capacity to cover projected cash needs. While we do not anticipate a need for additional access to capital or new financing in the near term, we monitor the capital markets and may access those markets if our business prospects or plans change, resulting in a need for additional capital, or if additional capital that may be needed can be obtained on favorable terms.

Revolving Line of Credit

In addition to the sources of cash noted above, we have a secured revolving line of credit for up to $40.0 million (increased from $25.0 million in March 2010) with Bank of America, of which $38.7 million is available. Availability is reduced due to $1.3 million in letters of credit which are outstanding under the revolving line of credit. The letters of credit are collateralized by our restricted cash. There are no current plans to draw down on the line of credit in the near term. This line of credit is available through March 2013 based on the third amendment to the agreement executed in March 2010. As of June 30, 2010, we are not in violation of any financial covenants under the line of credit agreement. The terms of the line of credit are further described in Note 6 of our Consolidated Financial Statements and the Management’s Discussion and Analysis of Financial Condition and Results of Operations section of our Annual Report on Form 10-K for the year ended December 31, 2009.

Contractual Obligations and Commitments

There have been no material changes with respect to the contractual obligations and commitments disclosed in Item 7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations” of our Annual Report on Form 10-K for the year ended December 31, 2009.

Off-Balance Sheet Arrangements

We have no off-balance sheet arrangements that have or are reasonably likely to have a current or future material effect on our financial condition, results of operations, liquidity, capital expenditures or capital resources.

 

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Critical Accounting Policies

We prepare consolidated financial statements in accordance with GAAP in the United States, which require us to make estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and related disclosures in our consolidated financial statements and accompanying notes. We believe that of our significant accounting policies, which are described in Note 2 to the consolidated financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2009, we consider those that involve a higher degree of judgment and complexity as critical. While we have used our best estimates based on the facts and circumstances available to us at the time, different estimates reasonably could have been used in the current period, or changes in the accounting estimates that we used are reasonably likely to occur from period to period which may have a material impact on the presentation of our financial condition and results of operations. Although we believe that our estimates, assumptions and judgments are reasonable, they are based upon information presently available. Actual results may differ significantly from these estimates under different assumptions, judgments or conditions. A description of accounting policies that are considered critical may be found in our 2009 Annual Report on Form 10-K, filed on March 4, 2010, in the “Critical Accounting Policies” section of the MD&A.

 

Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Interest Rate Risk

All of our financial instruments that are sensitive to interest rate risk are entered into for purposes other than trading. We invest in instruments that meet high credit quality standards as specified in our investment policy guidelines. At June 30, 2010, all cash and cash equivalents that are held in money market funds invest primarily in short-term U.S. Treasury Obligations and are immediately available cash balances. Accordingly, our exposure to market risk primarily relates to changes in interest rates received on our investment in money market funds and immediately available cash. Management estimates that if the average yield of our investments changed by 100 basis points, our interest income for the six months ended June 30, 2010 would have changed by less than $0.1 million. This estimate assumes that the change occurred on the first day of 2010 and that all cash and cash equivalents are held in money market funds. However as of June 30, 2010, the majority of our cash is held in operating bank accounts. The impact on our future interest income of future changes in investment yields will depend largely on our total investments.

 

Item 4. CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we have evaluated the effectiveness of our disclosure controls and procedures pursuant to Exchange Act Rule 13a-15(b) as of the end of the period covered by this report. Based on that evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that these disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed by us in reports we file or submit under the Exchange Act is (1) recorded, processed, summarized, and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms, and (2) is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosures.

Changes in Internal Control Over Financial Reporting

There were no changes in our internal control over financial reporting during the quarter ended June 30, 2010 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

 

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PART II

OTHER INFORMATION

 

Item 1. LEGAL PROCEEDINGS

From time to time, we are involved in legal proceedings arising in the ordinary course of business. We believe that we have adequately reserved for these liabilities and that as of June 30, 2010, there is no litigation pending that could have a material adverse effect on our results of operations and financial condition.

 

Item 1A. RISK FACTORS

Investors should carefully consider the risk factors in Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2009, in addition to the other information contained in our Annual Report and in this quarterly report on Form 10-Q.

 

Item 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

None.

 

Item 3. DEFAULTS UPON SENIOR SECURITIES

None.

 

Item 4. RESERVED

 

Item 5. OTHER INFORMATION

None.

 

Item 6. EXHIBITS

 

Exhibit No

  

Description of Exhibit

31.1*

   Certifications of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

31.2*

   Certifications of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

32.1†

   Certification of Chief Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

32.2†

   Certification of Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

 

* Filed herewith.

 

Furnished herewith.

 

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

CBEYOND, INC.
By:   /s/ James F. Geiger
Name:   James F. Geiger
Title:   Chairman, President and Chief Executive Officer
By:   /s/ J. Robert Fugate
Name:   J. Robert Fugate
Title:   Executive Vice President and Chief Financial Officer

Date: August 5, 2010

 

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Exhibit Index

 

Item 6. EXHIBITS

 

Exhibit No

  

Description of Exhibit

31.1*

   Certifications of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

31.2*

   Certifications of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

32.1†

   Certification of Chief Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

32.2†

   Certification of Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

 

* Filed herewith.

 

Furnished herewith.

 

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