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Table of Contents

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

(Mark One)

 

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2011

OR

 

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from              to             

Commission file number 000-51588

CBEYOND, INC.

(Exact name of registrant as specified in its charter)

 

Delaware   59-3636526

(State or other jurisdiction of

incorporation or organization)

 

(I.R.S. Employer

Identification No.)

320 Interstate North Parkway, Suite 500

Atlanta, GA

  30339
(Address of principal executive offices)   (Zip Code)

Registrant’s telephone number, including area code: (678) 424-2400

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes þ  No ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes ¨  No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

 

Large accelerated filer ¨    Accelerated filer þ
Non-accelerated filer ¨    Smaller reporting company ¨
(Do not check if a smaller reporting company)   

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act.):    Yes ¨  No þ

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

 

Title of Class

  

Number of Shares Outstanding on May 2, 2010

Common Stock, $0.01 par value    31,282,232

 

 

 


Table of Contents

INDEX

 

               Page  
Part I    Financial Information   
   Item 1.    Condensed Consolidated Financial Statements   
      Condensed Consolidated Balance Sheets as of March 31, 2011 and December 31, 2010 (unaudited)      4   
      Condensed Consolidated Statements of Operations for the Three Months Ended March 31, 2011 and 2010 (unaudited)      5   
      Condensed Consolidated Statement of Stockholders’ Equity for the Three Months Ended March 31, 2011 (unaudited)      6   
      Condensed Consolidated Statements of Cash Flows for the Three Months Ended March 31, 2011 and 2010 (unaudited)      7   
      Notes to the Condensed Consolidated Financial Statements (unaudited)      8   
   Item 2.    Management’s Discussion and Analysis of Financial Condition and Results of Operations      17   
   Item 3.    Quantitative and Qualitative Disclosures About Market Risk      27   
   Item 4.    Controls and Procedures      27   
Part II    Other Information   
   Item 1.    Legal Proceedings      28   
   Item 1A.    Risk Factors      28   
   Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds      28   
   Item 3.    Defaults Upon Senior Securities      28   
   Item 4.    Removed and Reserved      28   
   Item 5.    Other Information      28   
   Item 6.    Exhibits      28   
      Signatures      29   

 

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CAUTIONARY NOTICE REGARDING FORWARD-LOOKING STATEMENTS

In this document, Cbeyond, Inc. and its subsidiaries are referred to as “we,” “our,” “us,” the “Company” or “Cbeyond.”

This document contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements include, but are not limited to, statements identified by words such as “expectation,” “guidance,” “believe,” “expect” “anticipate,” “estimate,” “intend,” “plan,” “target,” “project,” and similar expressions. Such statements are based upon the current beliefs and expectations of our management and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements. Factors that might cause future results to differ include, but are not limited to, the following: the significant reduction in economic activity, which particularly affects our target market of small businesses; the risk that we may be unable to continue to experience revenue growth at historical or anticipated levels; the risk of unexpected increase in customer churn levels; changes in federal or state regulation or decisions by regulatory bodies that affect us; periods of economic downturn or unusual volatility in the capital markets or other negative macroeconomic conditions that could harm our business, including our access to capital markets and the impact on certain of our customers to meet their payment obligations; the timing of the initiation, progress or cancellation of significant contracts or arrangements; the mix and timing of services sold in a particular period; our ability to recruit and retain experienced management and personnel; rapid technological change and the timing and amount of startup costs incurred in connection with the introduction of new services or the entrance into new markets; our ability to maintain or attract sufficient customers in existing or new markets; our ability to respond to increasing competition; our ability to manage the growth of our operations; changes in estimates of taxable income or utilization of deferred tax assets which could significantly affect our effective tax rate; pending regulatory action relating to our compliance with customer proprietary network information; the risk that the anticipated benefits, growth prospects and synergies expected from our acquisitions may not be fully realized or may take longer to realize than expected; the possibility that economic benefits of future opportunities in an emerging industry may never materialize, including unexpected variations in market growth and demand for the acquired products and technologies; delays, disruptions, costs and challenges associated with integrating acquired companies into our existing business, including changing relationships with customers, employees or suppliers; unfamiliarity with the economic characteristics of new geographic markets; ongoing personnel and logistical challenges of managing a larger organization; our ability to retain and motivate key employees from the acquired companies; external events outside of our control, including extreme weather, natural disasters, pandemics or terrorist attacks that could adversely affect our target markets; and general economic and business conditions. You are advised to consult any further disclosures we make on related subjects in the reports we file with the Securities and Exchange Commission, or SEC, including our Annual Report on Form 10-K for the year ended December 31, 2010 and any updates that may occur in our quarterly reports on Form 10-Q and Current Reports on Form 8-K and this report in the sections titled “Part I, Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Part II, Item 1A. Risk Factors.” Such disclosure covers certain risks, uncertainties and possibly inaccurate assumptions that could cause our actual results to differ materially from expected and historical results. We undertake no obligation to correct or update any forward-looking statements, whether as a result of new information, future events or otherwise.

 

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Part I. Financial Information

 

Item 1. Financial Statements

CBEYOND, INC. AND SUBSIDIARY

Condensed Consolidated Balance Sheets

(Amounts in thousands, except per share amounts)

(Unaudited)

 

     As of  
     March 31,
2011
    December 31,
2010
 

ASSETS

    

Current assets:

    

Cash and cash equivalents

   $ 17,260      $ 26,373   

Accounts receivable, gross

     26,078        27,238   

Less: Allowance for doubtful accounts

     (2,150     (2,354
                

Accounts receivable, net

     23,928        24,884   

Prepaid expenses

     9,276        9,665   

Inventory, net

     1,470        2,243   

Deferred tax asset, net

     887        938   

Other assets

     573        706   
                

Total current assets

     53,394        64,809   

Property and equipment, gross

     438,960        421,173   

Less: Accumulated depreciation and amortization

     (283,400     (270,482
                

Property and equipment, net

     155,560        150,691   

Goodwill

     20,445        20,537   

Intangible assets

     10,397        10,397   

Less: Accumulated amortization

     (620     (248
                

Intangible assets, net

     9,777        10,149   

Restricted cash

     1,295        1,295   

Non-current deferred tax asset, net

     8,283        8,068   

Other non-current assets

     2,756        2,418   
                

Total assets

   $ 251,510      $ 257,967   
                

LIABILITIES AND STOCKHOLDERS’ EQUITY

    

Current liabilities:

    

Accounts payable

   $ 14,282      $ 15,193   

Accrued telecommunications costs

     17,405        16,948   

Deferred customer revenue

     11,067        10,958   

Other accrued liabilities

     16,359        24,489   

Current portion of contingent consideration

     6,856        789   
                

Total current liabilities

     65,969        68,377   

Other non-current liabilities

     10,437        10,434   

Contingent consideration

     —          6,035   

Stockholders’ equity:

    

Common stock, $0.01 par value; 50,000 shares authorized; 29,985 and 29,577 shares issued and outstanding, respectively

     300        296   

Preferred stock, $0.01 par value; 15,000 shares authorized; no shares issued and outstanding

     —          —     

Additional paid-in capital

     301,621        299,501   

Accumulated deficit

     (126,817     (126,676
                

Total stockholders’ equity

     175,104        173,121   
                

Total liabilities and stockholders’ equity

   $ 251,510      $ 257,967   
                

See accompanying notes to Condensed Consolidated Financial Statements.

 

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CBEYOND, INC. AND SUBSIDIARY

Condensed Consolidated Statements of Operations

(Amounts in thousands, except per share amounts)

(Unaudited)

 

     For the Three Months
Ended March 31,
 
     2011     2010  

Revenue:

    

Customer revenue

   $ 117,476      $ 108,624   

Terminating access revenue

     1,502        1,891   
                

Total revenue

     118,978        110,515   
                

Operating expenses:

    

Cost of revenue (exclusive of depreciation and amortization of $9,196 and $8,354, respectively, shown separately below)

     39,596        36,389   

Selling, general and administrative (exclusive of depreciation and amortization of $7,266 and $5,928, respectively, shown separately below)

     64,346        59,272   

Transaction costs

     107        —     

Depreciation and amortization

     16,462        14,282   
                

Total operating expenses

     120,511        109,943   
                

Operating (loss) income

     (1,533     572   

Other income (expense):

    

Interest expense

     (100     (45

Other income, net

     1,210        1,537   
                

(Loss) income before income taxes

     (423     2,064   

Income tax benefit (expense)

     282        (1,025
                

Net (loss) income

   $ (141   $ 1,039   
                

Net (loss) income per common share:

    

Basic

   $ —        $ 0.04   
                

Diluted

   $ —        $ 0.03   
                

Weighted average common shares outstanding:

    

Basic

     29,797        29,099   

Diluted

     29,797        30,179   

See accompanying notes to Condensed Consolidated Financial Statements.

 

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CBEYOND, INC. AND SUBSIDIARY

Condensed Consolidated Statement of Stockholders’ Equity

(Amounts in thousands)

(Unaudited)

 

     Common Stock     Additional
Paid-in
Capital
          Total
Stockholders’
Equity
 
     Shares     Par
Value
      Accumulated
Deficit
   

Balance at December 31, 2010

     29,577      $ 296      $ 299,501      $ (126,676   $ 173,121   

Exercise of stock options

     11        —          123        —          123   

Issuance of employee benefit plan stock

     153        2        43        —          45   

Share-based compensation from options to employees

     —          —          901        —          901   

Share-based compensation from restricted shares to employees

     —          —          2,531        —          2,531   

Share-based compensation for non-employees

     —          —          70        —          70   

Vesting of restricted shares

     363        4        (4     —          —     

Common stock withheld as payment for withholding taxes upon the vesting of restricted shares

     (119     (2     (1,544     —          (1,546

Net loss

     —          —          —          (141     (141
                                        

Balance at March 31, 2011

     29,985      $ 300      $ 301,621      $ (126,817   $ 175,104   
                                        

See accompanying notes to Condensed Consolidated Financial Statements.

 

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CBEYOND, INC. AND SUBSIDIARY

Condensed Consolidated Statements of Cash Flows

(Amounts in thousands)

(Unaudited)

 

     For the Three Months Ended
March 31,
 
     2011     2010  

Operating Activities:

    

Net (loss) income

   $ (141   $ 1,039   

Adjustments to reconcile net (loss) income to net cash provided by operating activities:

    

Depreciation and amortization

     16,462        14,282   

Deferred taxes

     (164     (32

Provision for doubtful accounts

     1,478        2,137   

Other non-cash income, net

     (1,210     (1,547

Non-cash share-based compensation

     4,286        3,701   

Change in acquisition-related contingent consideration

     32        —     

Changes in operating assets and liabilities:

    

Accounts receivable

     (522     (1,848

Inventory

     773        (10

Prepaid expenses and other current assets

     522        649   

Other assets

     2        62   

Accounts payable

     (911     (69

Other liabilities

     (6,799     (1,190
                

Net cash provided by operating activities

     13,808        17,174   

Investing Activities:

    

Purchases of property and equipment

     (20,778     (13,227

Additional acquisition consideration

     (380     —     

Decrease in restricted cash

     —          108   
                

Net cash used in investing activities

     (21,158     (13,119

Financing Activities:

    

Taxes paid on vested restricted shares

     (1,546     (826

Financing issuance costs

     (340     (141

Proceeds from exercise of stock options

     123        223   
                

Net cash used in financing activities

     (1,763     (744
                

Net (decrease) increase in cash and cash equivalents

     (9,113     3,311   

Cash and cash equivalents at beginning of period

     26,373        39,267   
                

Cash and cash equivalents at end of period

   $ 17,260      $ 42,578   
                

Supplemental disclosure:

    

Interest paid

   $ 63      $ 39   

Income taxes paid

   $ 2      $ 1   

Non-cash purchases of property and equipment

   $ 184      $ —     

See accompanying notes to Condensed Consolidated Financial Statements.

 

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CBEYOND, INC. AND SUBSIDIARY

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)

(Amounts in thousands, except per share amounts)

Note 1. Description of Business

Cbeyond, Inc., a managed information technology, or IT, and communications service provider, incorporated on March 28, 2000 in Delaware. As of March 31, 2011, we provide Core Managed Services to small businesses located in 14 metropolitan markets (see Item 2, and Note 7 to the condensed consolidated financial statements) where we deliver integrated packages of managed IT and communications services, including broadband circuits as part of our service (our “BeyondVoice” package). In addition, we offer Cloud Services that are delivered separately from broadband circuits such as virtual and dedicated cloud servers, and cloud private branch exchange, throughout the United States and internationally.

Note 2. Basis of Presentation and Summary of Significant Accounting Policies

Unaudited Interim Results

The accompanying unaudited interim Condensed Consolidated Financial Statements (the “condensed consolidated financial statements”) and information have been prepared in accordance with generally accepted accounting principles (“GAAP”) in the United States and in accordance with the instructions for Form 10-Q and Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and disclosures required by U.S. GAAP for complete financial statements. In the opinion of management, these financial statements contain all normal and recurring adjustments considered necessary to present fairly the financial position, results of operations and cash flows for the periods presented. The results for the three months ended March 31, 2011 are not necessarily indicative of the results to be expected for the full year. These statements should be read in conjunction with our audited consolidated financial statements and the notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2010.

Basic and Diluted Net (Loss) Income per Share

We calculate basic (loss) income per share by dividing net (loss) income attributable to common stockholders by the weighted average number of shares of common stock outstanding for the period. Our diluted (loss) income per share is calculated in a similar manner, but includes the effect of dilutive common equivalent shares outstanding during the year. To the extent any common equivalent shares from stock options and other common stock equivalents are antidilutive, they are excluded from the computation of dilutive (loss) income per share. We were in a loss position for the three months ended March 31, 2011, resulting in no difference between basic loss per share and diluted loss per share.

The following table summarizes our basic and diluted (loss) income per share calculations (in thousands, except per share amounts):

 

 

     Three Months Ended
March 31,
 
     2011     2010  

Net (loss) income

   $ (141   $ 1,039   
                

Basic weighted average common shares outstanding

     29,797        29,099   

Effect of dilutive securities

     —          1,080   
                

Diluted weighted average common shares outstanding

     29,797        30,179   
                

Basic (loss) income per common share

   $ —        $ 0.04   

Diluted (loss) income per common share

   $ —        $ 0.03   

 

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Securities that were not included in the diluted net (loss) income per share calculations because they were anti-dilutive, inclusive of unexercised stock options and unvested restricted stock (see Note 4), are as follows (in thousands):

 

     Three Months Ended
March 31,
 
     2011      2010  

Anti-dilutive shares

     5,105         2,238   
                 

Recently Adopted Accounting Standards

In October 2009, the Financial Accounting Standards Board (FASB) approved for issuance Accounting Standard Update (ASU) 2009-13, Revenue Arrangements with Multiple Deliverables (currently within the scope of Accounting Standards Codification (ASC) Subtopic 605-25). This update provides principles for allocating sales consideration among multiple-element revenue arrangements with an entity’s customers, allowing more flexibility in identifying and accounting for separate deliverables under an arrangement. The update introduces an estimated selling price method for valuing the elements of a bundled arrangement if vendor-specific objective evidence or third-party evidence of selling price is not available and significantly expands related disclosure requirements. This update is effective on a prospective basis for revenue arrangements entered into or materially modified in fiscal years beginning on or after June 15, 2010. Alternatively, adoption may be on a retrospective basis, and early application is permitted. We adopted ASU 2009-13 on January 1, 2011 on a prospective basis, and the adoption did not have any effect on our condensed consolidated financial statements.

Note 3. Acquisitions and Goodwill

On November 3, 2010, we acquired substantially all of the net assets of privately-held MaximumASP, LLC, MaximumCOLO, LLC, and Maximum Holdings, LLC (collectively known as “MaximumASP”). MaximumASP is a cloud server and dedicated hosting provider that delivers its services, including managed virtual servers and dedicated servers, over the Internet to small business customers throughout the world. On October 29, 2010, we acquired 100% of the outstanding voting stock of privately-held Aretta Communications, Inc. (“Aretta”). Aretta offers a cloud server-based private branch exchange (or “PBX”) solution to small businesses throughout the world. Our purchase of MaximumASP and Aretta expands our entry into the high growth cloud services market and allows the expansion of our product portfolio of IT services into our small business customer base. It also enables us to serve a broad geographic opportunity outside our existing 14-city footprint. As a result of these acquisitions, we launched the Cloud Services segment in late 2010.

The fair value of the contingent consideration was estimated by applying the income approach and was based on significant inputs that are not observable in the market, representing a Level 3 measurement as defined under ASC 820, Fair Value Measurements and Disclosures. Key assumptions include the discount rate representative of the time value of money for the period to the settlement date and probability adjusted revenue achievement in calendar year 2011 ranging from $11,350 to over $11,400 for MaximumASP and from $2,000 to over $2,200 for Aretta. As of March 31, 2011, there were no changes in the range of outcomes for the contingent consideration recognized, and the total amount of contingent consideration liability recorded was $6,856, inclusive of $32 of increased fair value adjustment recorded during the three months ended March 31, 2011. Additionally, we have classified the entire amount as a current liability as of March 31, 2011 due to anticipated payment within one year.

The fair values of the assets acquired and liabilities assumed are still considered preliminary as of March 31, 2011 and are subject to change pending the finalization of our valuation procedures. There are no significant changes in fair value assigned to the acquired assets and liabilities since December 31, 2010. Goodwill has decreased $92 from $20,537 at December 31, 2010 to $20,445 as of March 31, 2011, primarily as a result of income tax related adjustments associated with the acquired assets and liabilities of Aretta. During the quarter, we also paid $380 in additional purchase consideration to the shareholders of MaximumASP. Goodwill is preliminarily assigned to our Cloud Services segment.

 

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Note 4. Share-Based Compensation Plans

We maintain share-based compensation plans that permit the grant of nonqualified stock options, incentive stock options, restricted stock and stock purchase rights, collectively referred to as share-based awards. Substantially all of the share-based awards vest at a rate of 25% per year over four years, although the Board of Directors may occasionally approve a different vesting period. Beginning in 2011, the vesting of 50% of the share-based awards for our Chief Executive Officer are contingent on attaining certain financial performance metrics. Options are granted at exercise prices not less than the fair market value of our common stock on the grant date. The fair market value of our common stock is determined by the closing price of our common stock on the grant date. Our current policy defines the grant date for options as the second day following a quarterly earnings release for previously approved standard option grants. Share-based option awards expire 10 years after the grant date. Upon an exercise of options or a release of restricted stock, new shares are issued out of our approved stock plans. As of March 31, 2011, we had 952 share-based awards available for future grant. Compensation expense related to share-based awards for the three months ended March 31, 2011 and 2010 totaled $3,711 and $3,165, respectively.

We also grant equity instruments to non-employees. All transactions in which goods or services are the consideration received for the issuance of equity instruments are accounted for based on the fair value of the equity instrument issued, which we deem more reliably measurable than the fair value of the consideration received. The measurement date of the fair value of the equity instrument issued is the date on which the counterparty’s performance is complete.

A summary of the status of the Incentive Plan is presented in the table below:

 

     Stock Options     Restricted Stock  

Outstanding, January 1, 2011

     3,705        1,313   

Granted

     189        364   

Stock options exercised (A)

     (11     —     

Restricted stock vested (B)

     —          (364

Forfeited or cancelled

     (63     (33

Stock options expired

     —          —     
                

Outstanding, March 31, 2011

     3,820        1,280   
                

Options exercisable, March 31, 2011

     3,170        —     

 

(A) The total intrinsic value of options exercised during the three months ended March 31, 2011 was $37.

 

(B) The fair value of restricted shares that vested during the three months ended March 31, 2011 was $4,744.

The following table summarizes the weighted average grant date fair values and the binomial option-pricing model assumptions that were use to estimate the grant date fair value of options during the three months ended March 31, 2011 and 2010:

 

     Three Months Ended
March 31,
 
     2011     2010  

Grant date fair value

   $ 6.49      $ 6.93   

Expected dividend yield

     0.0     0.0

Expected volatility

     53.2     56.6

Risk-free interest rate

     2.9     2.4

Expected multiple of share price to exercise price upon exercise

     2.0        2.2   

Post vest cancellation rate

     1.1     3.0

As of March 31, 2011, we had $4,157 and $15,053 of unrecognized compensation expense related to unvested options and restricted stock, respectively, which are both expected to be recognized over a weighted average period of 2.5 years.

 

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During the quarter, management approved a mandatory share-based compensation plan for our management team that provides for the settlement of a portion of performance-based compensation under our corporate bonus plan with shares of common stock. The portion of performance-based compensation that will be settled in equity is 20% of the annual bonus payout for each respective member of management based on the 2011 annual corporate bonus performance criteria that are established by management and approved by the Board of Directors. The number of shares to be granted shall be based on the closing share price of our stock on the date we pay the cash payout of the corporate bonus plan, which is expected to be in March 2012. The shares earned by the participants in this plan vest at various points in 2012. During the quarter ended March 31, 2011, we recognized $209 of share-based compensation expense under this plan, and will recognize the remaining share-based compensation expense associated with the shares payable under this program of $824 over a weighted average remaining period of 11.4 months subsequent to March 31, 2011.

We also have a commitment to contribute our shares to the 401(k) Profit Sharing Plan (the “Plan”) at the end of each Plan year (December 31). The number of shares to be contributed is variable based on the share price on the last day of the Plan year when the obligation becomes fixed and payable. Based on the March 31, 2011 share price, 51 shares would be required to satisfy the $598 obligation as of March 31, 2011, assuming all participants were fully vested as of March 31, 2011. The ultimate number of shares relating to the obligation at March 31, 2011 will be higher or lower depending on whether the share price on December 31, 2011 has decreased or increased from the March 31, 2011 share price. In addition, the shares that will be issued December 31, 2011 will increase relating to further obligations accruing from March 31, 2011 to December 31, 2011. During the three months ended March 31, 2011, we recognized $575 of share-based compensation expense related to the Plan as compared to $536 for the three months ended March 31, 2010.

Note 5. Income Taxes

The following table summarizes significant components of our income tax rate and our effective tax rate for the three months ended March 31, 2011 and 2010:

 

     Three Months Ended
March 31,
 
     2011     2010  

Federal income tax expense (benefit) at statutory rate

   $ (147     (35.0 )%    $ 722        35.0

State income tax expense, net of federal effect

     (111     (26.2 )%      514        24.9

Nondeductible expenses

     (27     (6.4 )%      151        7.3
                    

Estimated annual effective tax rate

       (67.6 )%        67.2

Discrete events:

        

Write-off deferred tax assets for non-deductible share-based compensation

     900        213     301        14.6

Change in valuation allowance

     (900     (213 )%      (612     (29.7 )% 

Other

     3        0.8     —          —     

State tax credits, net of federal tax benefit

     —          —          (51     (2.5 )% 
                                

Total

   $ (282     (66.8 )%    $ 1,025        49.6
                    

We recognized interim period income tax expense (benefit) by determining an estimated annual effective tax rate and then applied this rate to the pre-tax income (loss) for the year-to-date period. Our 2011 and 2010 income tax expenses include the effects of certain transactions that are not recognized through the annual effective tax rate, but rather are recognized as discrete events during the quarter in which they occur. During the three months ended March 31, 2011 and 2010, certain restricted shares vested where the market price on the vesting date was lower than the market price on the date the restricted shares were originally granted. This resulted in realizing a lower actual tax deduction than was deducted for financial reporting purposes. As a result, we wrote off deferred tax assets of $900 and $612 (in 2011 and 2010, respectively) relating to the share-based compensation that had been recognized for these restricted shares for financial reporting purposes. In 2010, the charge went first to exhaust the Company’s accumulated additional-paid-in-capital pool, and the remainder charged to income tax expense. Because the 2010 write-off of the stock compensation deferred tax asset reduced the accumulated additional-paid-in-capital pool to zero, the entire $900 of the 2011 write-off of deferred tax assets related to stock compensation went to income tax expense. This portion of our valuation allowance against the stock compensation deferred tax assets was no longer required and was reduced as an offsetting $900 income tax benefit.

Our net deferred tax assets, after valuation allowance, totaled approximately $9,170 at March 31, 2011 and primarily relate to net operating loss carryforwards. In order to realize the benefits of the deferred tax asset recognized at March 31, 2011, we will need to generate approximately $25,800 in pre-tax income in the foreseeable future, which management currently believes is achievable. If we generate less taxable income, which are reasonably possible, we may have to increase our allowance against our net deferred tax assets with a corresponding increase to income tax expense.

 

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Note 6. Other Accrued Liabilities

The following comprises the breakdown of Other accrued liabilities:

 

     March 31,
2011
     December 31,
2010
 

Accrued bonus

   $ 3,555       $ 9,948   

Accrued other compensation and benefits

     3,395         2,251   

Accrued sales taxes

     —           1,235   

Accrued other taxes

     3,199         4,309   

Accrued promotions

     1,288         1,325   

Deferred rent

     10,688         10,920   

Other accrued expenses

     4,671         4,935   
                 

Current and non-current other accrued liabilities

     26,796         34,923   

Less:

     

Other non-current liabilities

     1,543         1,359   

Non-current portion of deferred rent

     8,894         9,075   
                 

Total current portion of other accrued liabilities

   $ 16,359       $ 24,489   
                 

Accrued sales tax represented the remaining liabilities related to the dissolution of our captive lease entities. As of March 31, 2011, all statutory periods have expired and no liability remains (see Note 8).

Note 7. Segment Information

We aggregate geographic markets with similar economic characteristics for segment disclosure purposes. This aggregation is consistent with how we manage the business. Specifically, we recognize that the highest risk stage for a market is in its early stages when we are adapting our strategy and approach to accommodate a new market’s unique characteristics; including the small business climate and culture, regulatory conditions, local competitors, and the quality and availability of local employees for staffing and managing the markets. Comparatively, our established markets generally require less frequent direct corporate level management involvement because we have adapted to the local market and have seasoned local management in place, which generally results in more stable operating performance. As the number of established markets has grown, our chief operating decision maker, or CODM, spends the majority of his time monitoring the individual performance levels of newer markets and the effectiveness of our corporate operations rather than focusing on individual established markets. As such, we have aggregated these established markets as one reportable segment entitled “Core Managed Services Established Markets.”

 

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The markets subject to aggregation are those that we consider established because they have successfully passed through the critical start-up phase and, for the reasons mentioned previously, achieved certain operating performance levels. Currently, a market is considered established upon achieving positive adjusted EBITDA for at least four consecutive fiscal quarters and otherwise share similar economic characteristics as the other established markets. As of June 30, 2010 and September 30, 2010, the San Francisco and Detroit market, respectively, have been re-categorized to the Core Managed Services Established Market grouping due to their achievement of four consecutive fiscal quarters of positive adjusted EBITDA. We have updated our segment tables below to retroactively present Detroit and San Francisco as established markets in the prior periods.

At March 31, 2011, our reportable segments were Core Managed Services Established Markets; the individual Core Managed Services Emerging Markets including metropolitan Miami, Minneapolis, the Greater Washington DC Area, Seattle and Boston; and the Cloud Services segment. The Cloud Services segment was established in the fourth quarter of 2010 after our recent acquisitions. We consider the Cloud Services segment as a reportable segment because the CODM is managing the Cloud Services segment as a separate business unit in terms of resource allocation and financial performance. Specifically we have established resources and executive leadership solely dedicated to integrating our recent acquisitions into an operating arm of the company that will serve new customers in addition to up selling existing customers.

The operating results and capital expenditures from our market-based segments reflect the costs of a pre-launch phase in each market in which the local network is installed and initial staffing is hired, followed by a startup phase, beginning with the launch of service operations, when customer installations begin. Sales efforts, service offerings and the prices charged to customers for services are generally consistent across operating segments. Operating expenses include costs of revenue and selling, general and administrative costs incurred directly in each market. Although network design and market operations are generally consistent across all operating segments, certain costs differ among the various geographical markets. These cost differences result from different numbers of network central office collocations, prices charged by the local telephone companies for customer T-1 or ethernet access circuits, prices charged by local telephone companies and other telecommunications providers for transport circuits, office rents and other costs that vary by region.

The balance of our operations is in the Corporate group, for which the operations consist of corporate executive, administrative and support functions and centralized operations, which includes network operations, customer care and provisioning. The Corporate group is treated as a separate segment consistent with the manner in which management monitors and analyzes financial results. Corporate costs are not allocated to the other segments because such costs are managed and controlled on a functional basis that spans all markets, with centralized, functional management held accountable for corporate results. Management also believes that the decision not to allocate these centralized costs provides a better evaluation of each revenue-producing geographic segment. Management does not report assets by segment since it manages assets and makes decisions on technology deployment and other investments on a company-wide rather than on a local market basis. The CODM does not use segment assets in evaluating the performance of operating segments. As a result, management does not believe that segment asset disclosure is meaningful information to investors. In addition to segment results, we use total Adjusted EBITDA to assess the operating performance of the overall business. Because the CODM evaluates the performance of each segment on the basis of Adjusted EBITDA as the primary metric for measuring segment profitability, management believes that segment Adjusted EBITDA data should be available to investors so that investors have the same data that management employs in assessing our overall operations. The CODM also uses revenue to measure operating results and assess performance, and both revenue and Adjusted EBITDA are presented herein.

EBITDA is a non-GAAP financial measure commonly used by investors, financial analysts and ratings agencies. EBITDA is generally defined as net income (loss) before interest, income taxes, depreciation and amortization. However, we use Adjusted EBITDA, also a non-GAAP financial measure, to further exclude, when applicable, non-cash share-based compensation, public offering or acquisition-related transaction costs, purchase accounting adjustments, gain or loss on asset dispositions and non-operating income or expense. Adjusted EBITDA is presented because this financial measure, in combination with revenue and operating expenses, is an integral part of the internal reporting system used by our CODM to assess and evaluate the performance of the business and our operating segments, both on a consolidated and on an individual basis.

 

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The tables below present information about our operating segments:

 

     Three Months Ended
March  31,
 
     2011     2010  

Revenues

    

Core Managed Services Established Markets

   $ 104,733      $ 103,918   

Core Managed Services Emerging Markets:

    

Miami

     5,048        3,555   

Minneapolis

     2,043        1,630   

Greater Washington DC Area

     2,147        1,175   

Seattle (1)

     1,645        237   

Boston (2)

     162        —     
                

Core Managed Services total emerging markets

     11,045        6,597   

Total Core Managed Services

     115,778        110,515   

Cloud Services

     3,234        —     

Intersegment elimination

     (34     —     
                

Total revenues

   $ 118,978      $ 110,515   
                

Adjusted EBITDA

    

Core Managed Services Established Markets

   $ 47,029      $ 46,950   

Core Managed Services Emerging Markets:

    

Miami

     444        (239

Minneapolis

     119        (398

Greater Washington DC Area

     (316     (1,157

Seattle (1)

     (1,078     (1,101

Boston (2)

     (977     (50
                

Core Managed Services total emerging markets

     (1,808     (2,945

Total Core Managed Services

     45,221        44,005   

Cloud services

     852        —     

Corporate

     (26,687     (25,450
                

Total adjusted EBITDA

   $ 19,386      $ 18,555   
                

Operating income (loss)

    

Core Managed Services Established Markets

   $ 40,550      $ 41,028   

Core Managed Services Emerging Markets:

    

Miami

     (32     (579

Minneapolis

     (156     (632

Greater Washington DC Area

     (698     (1,489

Seattle (1)

     (1,364     (1,289

Boston (2)

     (1,105     (51
                

Core Managed Services total emerging markets

     (3,355     (4,040

Total Core Managed Services

     37,195        36,988   

Cloud services

     (63     —     

Corporate

     (38,665     (36,416
                

Total operating (loss) income

   $ (1,533   $ 572   
                

 

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     Three Months Ended
March  31,
 
     2011     2010  

Depreciation and amortization expense

    

Core Managed Services Established Markets

   $ 6,277      $ 5,730   

Core Managed Services Emerging Markets:

    

Miami

     456        319   

Minneapolis

     266        222   

Greater Washington DC Area

     375        322   

Seattle (1)

     273        182   

Boston (2)

     122        1   
                

Core Managed Services total emerging markets

     1,492        1,046   

Total Core Managed Services

     7,769        6,776   

Cloud services

     773        —     

Corporate

     7,920        7,506   
                

Total depreciation and amortization expense

   $ 16,462      $ 14,282   
                

Capital expenditures

    

Core Managed Services Established Markets

   $ 7,825      $ 4,137   

Core Managed Services Emerging Markets:

    

Miami

     736        383   

Minneapolis

     136        93   

Greater Washington DC Area

     240        220   

Seattle (1)

     301        584   

Boston (2)

     108        786   
                

Core Managed Services total emerging markets

     1,521        2,066   

Total Core Managed Services

     9,346        6,203   

Cloud services

     557        —     

Corporate

     11,059        7,024   
                

Total capital expenditures

   $ 20,962      $ 13,227   
                

Reconciliation of Adjusted EBITDA to net (loss) income:

    

Total adjusted EBITDA for operating segments

   $ 19,386      $ 18,555   

Depreciation and amortization

     (16,462     (14,282

Non-cash share-based compensation

     (4,286     (3,701

MaximumASP purchase accounting adjustment (3)

     (64     —     

Transaction costs

     (107     —     

Interest expense

     (100     (45

Other income, net

     1,210        1,537   

Income tax benefit (expense)

     282        (1,025
                

Net (loss) income

   $ (141   $ 1,039   
                

 

(1) We launched service to customers in the Seattle market in the fourth quarter of 2009.

 

(2) We launched service to customers in the Boston market in the third quarter of 2010.

 

(3) These adjustments include the effect on revenue of adjusting acquired deferred revenue balances to fair value as of the respective acquisition dates for the Cloud Services acquisitions. The reduction of the deferred revenue balances affects period-to-period financial performance comparability and revenue and earnings growth in future periods subsequent to the acquisition and is not indicative of changes in underlying results of operations. We may have similar adjustments in future periods if we have any new acquisitions.

 

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Note 8. Contingencies

Triennial Review Remand Order

The Federal Communications Commission, or FCC, issued its Triennial Review Remand Order, or TRRO, and adopted new rules, effective in March 2005, governing the obligations of incumbent local exchange carriers, or ILECs, to afford access to certain of their network elements, if at all, and the cost of such facilities. Certain ILECs continue to invoice us at incorrect rates, resulting in an accrual for the estimated difference between the invoiced amounts and the appropriate TRRO pricing. These amounts are generally subject to either a two-year statutory back billing period limitation or a 12-month contractual back billing limitation and are reversed once they pass the applicable back billing period. As of March 31, 2011 and December 31, 2010, respectively, our accrual for TRRO totals $1,498 and $1,629. We recognized additional costs of revenue for TRRO of $110 and $114 during the three months ended March 31, 2011 and March 31, 2010, respectively. We also paid $241 to certain ILECs during the three months ended March 31, 2011 under the TRRO.

Dissolution of Captive Leasing Entities

Effective December 31, 2006, we dissolved and collapsed our captive leasing subsidiaries. These subsidiaries historically purchased assets sales tax-free and leased the assets to our operating companies as a means of preserving cash flow during our start-up phase of operations. During 2006, we determined that the nature of our operations and experience with asset duration did not justify the administrative cost and effort of maintaining these subsidiaries. In connection with the dissolution, a final accounting of all activity under the leasing subsidiaries was performed, and certain sales tax underpayments were identified and accrued. These liabilities, along with other liabilities related to the captive leasing subsidiaries that existed at the time of collapse, are included in Other Accrued Liabilities. Over time, we have adjusted the liabilities related to captive leasing subsidiaries for any statutory periods that have expired. For the three months ended March 31, 2011 and 2010, respectively, we recorded adjustments to these liabilities that fell into expired statutory periods resulting in a benefit of $1,204 and $1,537 to other income, net. All statutory periods have expired as of March 31, 2011.

Legal Proceedings

From time to time, we are involved in legal proceedings arising in the ordinary course of business. We believe that we have adequately reserved for these liabilities and that as of March 31, 2011, there is no litigation pending that could have a material adverse effect on our results of operations and financial condition.

Note 9. Subsequent Event

On May 2, 2011, Cbeyond’s Board of Directors authorized up to $15,000 in repurchases of Cbeyond common shares from time to time in open market purchases, privately negotiated transactions or otherwise. The repurchases, if any, will be made on an opportunistic basis depending on prevailing market conditions, liquidity requirements, contractual restrictions and other discretionary factors. We have also amended our credit agreement on May 4, 2011 with Bank of America to allow for borrowings of up to $50,000 in the aggregate, during the term of the credit agreement to fund potential common share repurchases. The amendment also modifies certain financial covenants. No share repurchases have been transacted as of the date of this filing.

 

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

You should read the following discussion together with our condensed consolidated financial statements and the related notes and other financial information included elsewhere in this periodic report and our Annual Report on Form 10-K. The discussion in this periodic report contains forward-looking statements that involve risks and uncertainties, such as statements of our plans, objectives, expectations and intentions. The cautionary statements made in this report should be read as applying to all related forward-looking statements wherever they appear in this report. Our actual results could differ materially from those discussed here. See “Cautionary Notice Regarding Forward-Looking Statements” elsewhere in this report. In this report, Cbeyond, Inc. and its subsidiary are referred to as “we,” “our,” “us,” the “Company” or “Cbeyond”.

Overview

We formed Cbeyond and began the development of our network and business processes in early 2000. We launched our first market, Atlanta, in early 2001 and have since expanded our Core operations into 13 additional geographic markets. Additionally, our recent acquisitions and the establishment of our Cloud Services segment allow us to deliver cloud-based services outside of these target markets (see Note 3 to our condensed consolidated financial statements). As a result of our focus on expanding our Cloud Services segment and our ongoing Ethernet conversion project (see “Cost of Revenue” section) being implemented throughout our geographically-based markets, we currently have no plans to expand our core operations into additional markets during 2011. We have not yet determined the number and pace of new core market expansions after 2011. The following comprises the historical service launch dates for our geographically-based markets (collectively we refer to our market-based segments as our “Core Managed Services”):

 

Geographically-based Markets

  

Service Launch Year

Atlanta and Dallas

   2001

Denver

   2002

Houston

   2004

Chicago

   2005

Los Angeles

   2006

San Diego, Detroit and San Francisco Bay Area

   2007

Miami and Minneapolis

   2008

Greater Washington D.C. Area and Seattle

   2009

Boston

   2010

We aggregate markets with similar economic characteristics for segment reporting. This aggregation is consistent with how we manage the business. Specifically, we recognize that the highest risk stage for a market is in its early stages when we are adapting our strategy and approach to accommodate a new market’s unique characteristics; including the small business climate and culture, regulatory conditions, local competitors, and the quality and availability of local employees for staffing and managing the markets. Comparatively, our established markets generally require less frequent direct corporate level management involvement because we have adapted to the local market and have seasoned local management in place, which generally results in more stable operating performance. As the number of established markets has grown, our CODM spends the majority of his time monitoring the individual performance levels of newer markets and the effectiveness of our corporate operations rather than focusing on individual established markets. As such, we have aggregated these established markets as one reportable segment entitled “Core Managed Services Established Markets.”

 

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The markets subject to aggregation are those that we consider established because they have successfully passed through the critical start-up phase and, for the reasons mentioned previously, achieved certain operating performance levels. Currently, a market is considered established upon achieving positive adjusted EBITDA for at least four consecutive fiscal quarters and otherwise share similar economic characteristics as the other established markets. As of June 30, 2010 and September 30, 2010, the San Francisco and Detroit market, respectively, have graduated to the Core Managed Services Established Market grouping due to their achievement of four consecutive fiscal quarters of positive adjusted EBITDA. We have updated our segment disclosure to retroactively present Detroit and San Francisco as established markets in the prior period (see Note 7 to our condensed consolidated financial statements).

At March 31, 2011, our reportable segments were Core Managed Services Established Markets; the individual Core Managed Services Emerging Markets including metropolitan Miami, Minneapolis, the Greater Washington DC Area, Seattle and Boston; and the Cloud Services segment. The Cloud Services segment was established in the fourth quarter of 2010 after our recent acquisitions. We consider the Cloud Services segment as a reportable segment because the CODM is managing the Cloud Services segment as a separate business unit in terms of resource allocation and financial performance. Specifically we have established resources and executive leadership solely dedicated to integrating our recent acquisitions into an operating arm of the company that will serve new customers in addition to upselling existing customers.

We focus on adjusted EBITDA as a principal indicator of the operating performance of our business and our reportable segments. EBITDA represents net income (loss) before interest, income taxes, depreciation and amortization. We define adjusted EBITDA as net income (loss) before interest, income taxes, depreciation and amortization expenses, excluding, when applicable, non-cash share-based compensation, public offering or acquisition-related transaction costs, purchase accounting adjustments, gain or loss on disposal of property and equipment and other non-operating income or expense. In our presentation of segment financial results, adjusted EBITDA for a geographic segment does not include corporate overhead expense and other centralized operating costs. We believe that adjusted EBITDA trends are a valuable indicator of our operating segments’ relative performance and of whether our operating segments are able to produce sufficient operating cash flow to fund working capital needs, to service debt obligations and to fund capital expenditures.

We believe our business approach requires significantly less capital to launch core market operations compared to traditional communications companies using legacy technologies. Based on our historical experience, over time a substantial majority of our market-specific capital expenditures, such as integrated access devices installed at our customers’ locations, are success-based, incurred primarily as our customer base grows. We believe the success-based nature of our capital expenditures mitigates the risk of unprofitable expansion. We have a relatively low fixed-cost component in our budgeted capital expenditures associated with each new core market we enter, particularly in comparison to service providers employing time-division multiplexing, which is a technique for transmitting multiple channels of separate data, voice and/or video signals simultaneously over a single communication medium, or circuit-switch technology, which is a switch that establishes a dedicated circuit for the entire duration of a call.

The nature of the primary components of our operating results – revenues, cost of revenue and selling, general and administrative expenses – are described below:

Revenue

We offer integrated managed IT and communications services through our BeyondVoice packages over high capacity bandwidth connections. Our BeyondVoice packages have historically been essentially a single basic product that we offered in three sizes, depending on the customer’s size and need for bandwidth. In March 2010, we began offering our services through BeyondVoice packages that were designed to address the customer’s business needs rather than the size of the customer. Based on our experience since the introduction of these new packages, we determined that modifications to the packages were appropriate and began making package changes in November 2010 and will complete them in the second quarter of 2011. These changes essentially combine a business-needs approach in different sizes and make mobile service an add-on. As the needs of our customers and the relative market change, we will continue to evolve our integrated service offering packages in the future as appropriate.

 

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In addition to our core BeyondVoice packages, through our recent acquisitions we expanded the applications and other offerings we deliver via the cloud, most notably by adding virtual and dedicated servers and cloud PBX services to the suite of products available to our customer base. In addition, our recent acquisitions bring customers and distribution channels not limited to our traditional geographically concentrated markets. We expect to make our historic cloud-based services, such as Virtual Receptionist, Hosted Microsoft Exchange, and secure desktop, available through these channels over time as we integrate the acquired operations. We believe the expansion of our product offering allows us to greatly extend the breadth of services we can deliver to our customers via the web, thus further minimizing or eliminating the need for our customers to invest in complex IT infrastructure and resources while increasing our wallet share opportunity and improving our value proposition. As we continue to focus on and expand our IT services utilizing the cloud, we expect to expand our addressable customer market and provide more innovative technology to new and existing customers.

Average monthly revenue per customer location, or ARPU, is impacted by a variety of factors, including: introduction of new packages with different pricing; changes in customers’ demand for certain products or services; changes in customer usage patterns; the proportion of customers signing three-year contracts at lower package prices as compared to shorter term contracts; the distribution of customer installations during a period; the use of customer incentives employed when needed to be competitive; as well as fluctuations in terminating access rates. Customer revenues represented approximately 98.7% and 98.3% of total revenues for the three months ended March 31, 2011 and 2010, respectively. Access charges paid to us by other communications companies to terminate calls to our customers represented the remainder of total revenues. We do not currently include the Cloud Services segment revenue or the related intercompany segment revenue eliminations to calculate and report ARPU as an operating metric. Thus we only utilize Core Managed Services ARPU as our revenue metric for our traditional business.

Customer revenues are generated under contracts that run up to three-year terms. Therefore, customer churn rates have an impact on projected future revenue streams. We define average monthly churn rate as the average of monthly churn, which is defined for a given month as the number of customer locations disconnected in that month divided by the total number of customer locations on our network at the beginning of that month. Our customer churn rate for the quarter ended March 31, 2011 was 1.3%, consistent with the prior quarter and down from our highest churn rate, which was 1.5% in the quarters ended March 31, 2009 and June 30, 2009.

Cost of Revenue

Our cost of revenue represents costs directly related to the operation of our network, including payments to the local telephone companies and other communications carriers such as long distance providers and our mobile provider, for access, interconnection and transport fees for voice and Internet traffic, customer circuit installation expenses paid to the local telephone companies, fees paid to third-party providers of certain applications such as web hosting services, collocation rents and other facility costs, telecommunications-related taxes and fees and the cost of mobile handsets. The primary component of cost of revenue consists of the access fees paid to local telephone companies for high capacity circuits (primarily T-1s to date) we lease on a monthly basis to provide connectivity to our customers. These access circuits link our customers to our network equipment located in a collocation facility, which we lease from local telephone companies. The access fees for these circuits vary by state and are the primary reason for differences in cost of revenue across our markets.

Where permitted by regulation, we lease our access circuits on a wholesale basis as unbundled network element (or “UNE”) loops or enhanced extended links (or “EEL”s) as provided for under the FCC’s Telecommunications Elemental Long Run Incremental Cost rate structure. Where UNE pricing is not available, we pay special access rates, which may be significantly higher than UNE pricing. We lease loops when the customer’s T-1 circuit is located where it can be connected to a local telephone company’s central office where we have a collocation, and we use EELs when we do not have a central office collocation available to serve a customer’s T-1 circuit. Historically, approximately half of our circuits are provisioned using loops and half using EELs, and the impact of the TRRO has reduced our usage of the T-1 transport portion of EELs and resulted in the conversion and consolidation of a majority of the previously installed T-1 transports to high capacity DS-3 transport. Our monthly expenses are significantly less when using loops rather than EELs, but loops require us to incur the capital expenditures of central office collocation equipment. We install central office collocation equipment in those central offices having the densest concentration of small businesses. We usually launch operations in a new core market with several collocations and add additional collocation facilities over time as we confirm the most advantageous locations in which to deploy the equipment. We believe our discipline of leasing these T-1 access circuits on a wholesale basis rather than on the basis of special access rates from the local telephone companies is an important component of our operating cost structure.

 

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In addition, we have begun offering our services using Ethernet in place of T-1 circuits in a number of locations. Although not available to us on a ubiquitous basis in all areas, Ethernet technology provides us with the opportunity to offer a large percentage of our customers bandwidth at speeds well in excess of T-1 circuits while reducing our ongoing operating expenses. We currently serve just over 7% of our customers with Ethernet but are ramping up our capabilities to process conversions to Ethernet and are targeting to have approximately one-fourth of our existing customer base on ethernet by early 2012. We expect to incur capital expenditures of up to $25 million through early 2012 associated with the Ethernet conversions and expect to achieve significant access cost savings over time. As of March 31, 2011, we incurred $14.4 million in cumulative capital expenditures associated with the Ethernet conversion, of which $8.7 million was incurred during the three months ended March 31, 2011.

Another significant component of our cost of revenue is the cost associated with our mobile offering. These costs include usage-based charges, monthly recurring base charges, or some combination thereof, depending on the type of mobile product in service, and the cost of mobile equipment sold to our customers to facilitate their use of our service. The cost of mobile equipment typically exceeds our selling price of such devices due to the competitive marketplace and pricing practices for mobile services. We believe these costs are offset over time by the long-term profitability of our service contracts.

We routinely receive telecommunication cost recoveries from various local telephone companies to adjust for prior errors in billing, including the effect of price decreases retroactively applied upon the adoption of new rates as mandated by regulatory bodies. These service credits are often the result of negotiated resolutions of bill disputes that we conduct with our vendors. We also receive payments from the local telephone companies in the form of performance penalties that are assessed by state regulatory commissions based on the local telephone companies’ performance in the delivery of circuits and other services that we use in our network. Because of the many factors as noted above that impact the amount and timing of telecommunication cost recoveries, estimating the ultimate outcome of these situations is uncertain. Accordingly, we generally recognize telecommunication cost recoveries as offsets to cost of revenue when the ultimate resolution and amount are known and verifiable. These items do not follow any predictable trends and often result in variances when comparing the amounts received over multiple periods.

Though not as significant to our overall business, the primary costs of revenue associated with our Cloud Services include licensing fees for the required operating systems, broadband service and access fees, power for our cloud server data center, and other various costs.

Selling, General and Administrative Expenses

Our selling, general and administrative expenses consist of salaries and related costs for employees and other expenses related to sales and marketing, engineering, information technology, billing, regulatory, administrative, collections and legal and accounting functions. In addition, share-based compensation expense is included in selling, general and administrative expenses. Our selling, general and administrative expenses include both fixed and variable costs. Fixed selling expenses include base salaries and office rents. Variable selling costs include commissions, bonuses and marketing materials. Fixed general and administrative costs include the cost of staffing certain corporate overhead functions such as IT, marketing, administrative, billing and engineering, and associated costs, such as office rent, legal and accounting fees, property taxes and recruiting costs. Variable general and administrative costs include the cost of provisioning and customer activation staff, which grows with the level of installation of new customers, and the cost of customer care and technical support staff, which grows with the level of total customers on our network. As we expand into new markets, certain fixed costs are likely to increase; however, these increases are usually intermittent and not proportional with the growth of customers.

 

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Results of Operations

Revenue and Cost of Revenue (Dollar amounts in thousands, except average revenue per customer location)

 

     For the Three Months Ended March 31,              
     2011     2010     Change from Previous Periods  
     Dollars     % of
Revenue
    Dollars     % of
Revenue
    Dollars     Percent  

Revenue:

            

Customer revenue

   $ 117,476        98.7   $ 108,624        98.3   $ 8,852        8.1

Terminating access revenue

     1,502        1.3     1,891        1.7     (389     (20.6 )% 
                              

Total revenue

     118,978          110,515          8,463        7.7

Cost of revenue (exclusive of depreciation and amortization):

            

Circuit access fees

     17,805        15.0     14,809        13.4     2,996        20.2

Other cost of revenue

     17,102        14.4     14,157        12.8     2,945        20.8

Mobile cost

     5,589        4.7     8,384        7.6     (2,795     (33.3 )% 

Telecommunications cost recoveries

     (900     (0.8 )%      (961     (0.9 )%      61        (6.3 )% 
                              

Total cost of revenue

     39,596        33.3     36,389        32.9     3,207        8.8
                              

Gross margin (exclusive of depreciation and amortization):

   $ 79,382        66.7   $ 74,126        67.1   $ 5,256        7.1
                              

Customer data:

            

Core Managed Services customer locations at period end

     58,554          51,731          6,823        13.2
                              

Core Managed Services ARPU

   $ 668        $ 723        $ (55     (7.6 )% 
                              

Core Managed Services average monthly churn rate

     1.3       1.4       (0.1 )%   
                              

Revenue. Total revenue increased for the three months ended March 31, 2011 compared to the three months ended March 31, 2010 primarily due to an increase in the average number of Core Managed Services customers and from $3.2 million in revenue from our Cloud Services segment. In comparison to the same periods in 2010, the Core Managed Services segment revenue increased 4.8% and Core Managed Services ARPU for the three months ended March 31, 2011 declined $55, or 7.6%. The decline in this ARPU is primarily due to the lower prices of the new packages introduced in 2010, existing customers converting to lower priced packages, decreased charges for usage above levels of voice minutes included in our packages from customers reducing the number of additional lines and services with incremental charges, and decreased adoption of our mobile services. We believe these declines are related to the effects of the economic conditions on customers and increased competitive pressures. This downward pressure has been partially offset by the value delivered through selling additional applications.

At this time, we anticipate that our Core Managed Services ARPU will continue to decline in the short-term for the reasons noted above; however, we also anticipate that recent changes to our service packages will decrease the rate of the ARPU decline by increasing the ARPU for new customers. Long-term, we expect the introduction and adoption of our new cloud-based services, as well as new applications and other cloud-based IT services will benefit ARPU.

Revenues from access charges paid to us by other communications companies to terminate calls to our customers have declined for the three-month comparison periods by approximately $0.4 million primarily due to a billing dispute filed by a major carrier during the third quarter of 2010 which had an overall negative impact on terminating access revenue of approximately $0.4 million in the three months ended March 31, 2011. As we continue to evaluate the dispute and pursue a resolution, we are no longer recognizing the access charge revenue associated with this carrier due to the uncertainty of collectability. Terminating access charges have historically grown at a slower rate than our customer base due to reductions in access rates on interstate calls as mandated by the FCC. These rate reductions are expected to continue in the future, so we expect terminating access revenue will continue to grow at a rate slower than our customer growth and possibly decline if we are unable to reach a favorable resolution regarding the aforementioned dispute or are presented with other billing disputes.

 

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The following comprises the segment contributions to the increase in revenue in the three months ended March 31, 2011 as compared to the three months ended March 31, 2010:

(Dollar amounts in thousands):

 

     For the Three Months Ended March 31,              
     2011     2010     Change from Previous Periods  
Segment Revenue:    Dollars     % of
Revenue
    Dollars      % of
Revenue
    Dollars     Percent  

Core Managed Services Established Markets

   $ 104,733        88.0   $ 103,918         94.0   $ 815        0.8

Core Managed Services Emerging Markets:

             

Miami

     5,048        4.2     3,555         3.2     1,493        42.0

Minneapolis

     2,043        1.7     1,630         1.5     413        25.3

Greater Washington, D.C. Area

     2,147        1.8     1,175         1.1     972        82.7

Seattle

     1,645        1.4     237         nm        1,408        nm   

Boston

     162        nm        —           nm        162        nm   
                               

Core Managed Services total emerging markets

     11,045        9.3     6,597         6.0     4,448        67.4

Total Core Managed Services

     115,778        97.3     110,515         100.0     5,263        4.8

Cloud Services

     3,234        2.7     —           nm        3,234        nm   

Intersegment elimination

     (34     nm        —           nm        (34     nm   
                               

Total Revenue

   $ 118,978        $ 110,515         $ 8,463        7.7
                               

 

nm – not meaningful

Cost of Revenue. The principal driver of the overall increase in cost of revenue is customer growth, offset by a significant reduction in mobile-related costs. Cost of revenue for 2011 also includes $0.7 million related to our Cloud Services segment.

Circuit access fees, or line charges, represent the largest single component of cost of revenue. These costs primarily relate to our lease of circuits connecting our equipment at network points of collocation to our equipment located at our customers’ premises. The increase in circuit access fees has historically correlated to the increase in the number of customers. However, we have experienced increased costs as we have expanded in certain markets with higher access fees, sold additional bandwidth to existing customers, and incurred transitional costs while migrating customers to Ethernet technology. Circuit access fees associated with migrating customers to Ethernet technology totaled $0.5 million during the three months ended March 31, 2011. Also as a percentage of revenue, the increase in circuit access fees is more apparent given the period over period decrease in Core Managed Services ARPU. We expect circuit access fees as a percentage of revenue to stabilize over time as we convert customers to Ethernet technology, which we believe will save operating costs in the long-term and as customer ARPU stabilizes.

The other cost of revenue principally includes components such as long distance charges, installation costs to connect new circuits, the cost of transport circuits between network points of presence, the cost of local interconnection with the local telephone companies’ networks, internet access costs, the cost of third-party applications we provide to our customers, access costs paid by us to other carriers to terminate calls from our customers and certain taxes and fees. Other cost of revenue increased as a percentage of revenue over the prior period primarily due to customer growth outpacing revenue growth.

As a percentage of revenue, mobile service costs benefitted from a reduction in services costs and in mobile device cost as a result of shipping fewer devices in 2011. The reduction in shipments stems from a lower percentage of new customers electing mobile services, primarily due to a reduction in our use of promotional and other incentives. Additionally, we have been able to negotiate and achieve more efficient unit service costs. We do not currently anticipate significant changes in the percentage of customers using our mobile service in the future.

Telecommunication cost recoveries are an ongoing operational activity that fluctuate from period to period, but remained consistent in comparison to the same period in the prior year.

 

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Selling, General and Administrative and Other Operating Expenses (Dollar amounts in thousands)

 

     For the Three Months Ended March 31,              
     2011     2010     Change from Previous Periods  
     Dollars      % of
Revenue
    Dollars      % of
Revenue
    Dollars     Percent  

Selling, general and administrative (exclusive of depreciation and amortization):

              

Salaries, wages and benefits (excluding share-based compensation)

   $ 39,925         33.6   $ 35,717         32.3   $ 4,208        11.8

Share-based compensation

     4,286         3.6     3,701         3.3     585        15.8

Marketing cost

     543         0.5     983         0.9     (440     (44.8 )% 

Other selling, general and administrative

     19,592         16.5     18,871         17.1     721        3.8
                                

Total SG&A

   $ 64,346         54.1   $ 59,272         53.6   $ 5,074        8.6
                                

Other operating expenses:

              

Transaction costs

   $ 107         0.1   $ —           nm      $ 107        nm   

Depreciation and amortization

     16,462         13.8      14,282         12.9     2,180        15.3
                                

Total other operating expenses

   $ 16,569         13.9   $ 14,282         12.9   $ 2,287        16.0
                                

Other data:

              

SG&A per average Core Managed Services customer

   $ 361         $ 388         $ (27     (7.0 )% 
                                

Employees

     1,873           1,717           156        9.1
                                

Selling, General and Administrative Expenses and Other Operating Expenses. Selling, general and administrative expenses increased for the three months ended March 31, 2011 compared to the three months ended March 31, 2010, primarily due to increased employee costs. Total selling, general and administrative expenses also includes $1.9 million of additional expenses from our new Cloud Services segment in the three months ended March 31, 2011. The overall increase in selling, general and administrative expenses is partially offset by certain decreased expenses, including marketing costs and bad debt expense.

Higher employee costs, which include salaries, wages, benefits and other compensation paid to our direct sales representatives and sales agents, principally relate to the additional employees necessary to staff emerging markets and to serve the growth in customers. The first quarter of 2011 also includes approximately $1.3 million in compensation to our new Cloud Services employees who were not with us in the first quarter of 2010, and approximately $0.6 million in employee cost associated with migrating customers to Ethernet technology during the three months ended March 31, 2011.

Share-based compensation expense for the three months ended March 31, 2011 increased as a percentage of revenue and at a higher rate than employee growth as compared to the three months ended March 31, 2010. This primarily relates to an elevated level of share grants during February 2010, a portion of which contains an accelerated vesting schedule, and an increase in the amount of our annual corporate bonus payable in shares.

Marketing costs slightly decreased in amount and as a percent of revenues over the prior period as 2010 had increased marketing efforts associated with the introduction of the BeyondVoice Office and Mobile Edition packages. In general, our marketing costs will increase consistent with past practice as we add customers and expand into new markets. Additionally, we expect higher marketing costs in the remainder of 2011 as we promote our new Cloud Services segment and market the service to new and existing customers.

Other selling, general and administrative expenses include professional fees, outsourced services, rent and other facilities costs, maintenance, recruiting fees, travel and entertainment costs, property taxes and bad debt expense. The increase in this category of costs is primarily due to the addition of new and expanded operations needed to keep pace with the growth in customers. The improvement as a percentage of revenue is partially attributable to improved bad debt expense over the prior year and stronger overall cost controls.

Bad debt expense associated with Core Managed Services, was $1.5 million, or 1.3% of revenues, compared to $2.1 million, or 1.9% of revenues, for the three months ended March 31, 2011 and 2010, respectively. This decline is primarily driven by our decreased Core Managed Services customer churn rate since typically the rate of bad debts and customer churn are closely related, as well as from stronger cash collections consistent with decreases in ARPU and lower accounts receivable balances over the prior year.

 

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Other operating expenses include transaction costs, and depreciation and amortization. Transaction costs include accounting, legal, consulting and other directly related professional fees associated with our recent Cloud Services acquisitions. The increase in depreciation and amortization for the three months ended March 31, 2011 compared to the three months ended March 31, 2010 relates primarily to $49.6 million in capital expenditures between April 1, 2010 and December 31, 2010. In addition we recognized $0.8 million of depreciation and amortization from assets acquired through the recent Cloud Services acquisitions.

Over time, as newer markets become established and as our customer base and revenues grow, we expect selling, general and administrative costs to decrease as a percentage of revenue. This trend is also expected when slowing the speed of market expansion, and as more markets achieve positive Adjusted EBITDA results, as experienced in historical periods. Since such costs increase relative to customer growth, however, efficiency gains as a percentage of revenue are adversely impacted by declining ARPU, as illustrated by a decline of 7.0% in SG&A costs per average Core Managed Services customer compared to an increase in SG&A costs relative to revenues. In addition, transaction costs related to acquisitions or financing activities may adversely affect selling, general and administrative costs in the short term.

Operating (Loss)/Income

For the three months ended March 31, 2011, our operating loss was $1.5 million compared to operating income of $0.6 million for the comparable period ended March 31, 2010. The operating loss during the current quarter was primarily driven by approximately $1.1 million in operating expenses associated with our Ethernet conversion project, increased depreciation and amortization as a result of increased capital expenditures and acquired tangible and intangible assets from the Cloud Services acquisitions, and decreasing Core Managed Services ARPU. We had nine markets with operating income during the three months ended March 31, 2011, compared to eight markets for the comparable period ended March 31, 2010.

Other Income (Expense) and Income Taxes (Dollar amounts in thousands)

 

     For the Three Months Ended March 31,              
     2011     2010     Change from Previous Periods  
     Dollars     % of
Revenue
    Dollars     % of
Revenue
    Dollars     Percent  

Interest expense

     (100     (0.1 )%      (45     nm        (55     122.2

Other income, net

     1,210        1.0     1,537        1.4     (327     (21.3 )% 

Income tax benefit (expense)

     282        0.2     (1,025     (0.9 )%      1,307        (127.5 )% 
                              

Total

   $ 1,392        1.2   $ 467        0.4   $ 925        nm   
                              

Interest Expense. The majority of our interest expense for the three months ended March 31, 2011 and 2010 relates to commitment fees under our revolving credit facility with our creditor, and were higher in 2011 due to increasing our credit facility from $25.0 million to $40.0 million early in 2010 and then to $75.0 million early in 2011. During the three months ended March 31, 2011 and 2010, we had no amounts outstanding under our revolving line of credit.

Other income, net. Other income, net relates primarily to adjusting liabilities of our former captive leasing entities upon the expiration of various statutory periods, as discussed in Note 8 to the condensed consolidated financial statements. During the three months ended March 31, 2011, we recognized $1.2 million of income, compared to $1.5 million for the comparable period ended March 31, 2010.

Income Tax Benefit (Expense). We recognize interim period income tax (expense) benefit by determining an estimated annual effective tax rate and applying this rate to pre-tax income (loss) for the year-to-date period. Our income tax expense for the three months ended March 31, 2011 is based on an estimated annual effective tax rate of 67.6%, before discrete period items. The income tax benefit (expense) includes state income tax expense that results from states with gross receipts based taxes, which are due regardless of profit levels. These taxes are not dependent upon levels of pre-tax income and have a significant influence on our effective tax rate. As these markets’ operating results become proportionately less significant to the consolidated results and as consolidated pre-tax income increases, the impact of these gross receipts based taxes on our effective tax rate will decline. Additionally, the 2011 income tax expense reflected amounts associated with share based transactions, which are more fully described in Note 4 of the condensed consolidated financial statements. The amounts recorded in 2011 and 2010 also benefitted from reductions in the deferred tax asset valuation allowance of approximately $0.9 million and $0.6 million, respectively.

Our net deferred tax assets, after valuation allowance, totaled approximately $9.2 million at March 31, 2011 and primarily relate to net operating loss carryforwards. In order to realize the benefits of the deferred tax asset recognized at March 31, 2011, we will need to generate approximately $25.8 million in pre-tax income in the foreseeable future, which management currently believes is achievable. If we generate less taxable income, which are reasonably possible, we may have to increase our allowance against our net deferred tax assets with a corresponding increase to income tax expense.

 

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Segment Data

We monitor and analyze our financial results on a segment basis for reporting and management purposes, as is presented in Note 7 to our condensed consolidated financial statements.

Liquidity and Capital Resources (Dollar amounts in thousands)

At March 31, 2011, we had cash and cash equivalents of $17.3 million. The available cash and cash equivalents are held in our bank accounts and money market accounts. The money market accounts invest primarily in direct Treasury obligations of the United States government.

 

     For the Three Months     Change from
Previous Period
 
     2011     2010     Dollars     Percent  

Cash Flows:

        

Provided by operating activities

   $ 13,808      $ 17,174      $ (3,366     (19.6 )% 

Used in investing activities

     (21,158     (13,119     (8,039     61.3

Used in financing activities

     (1,763     (744     (1,019     137.0
                          

Net (decrease)/increase in cash and cash equivalents

   $ (9,113   $ 3,311      $ (12,424     (375.2 )% 
                          

Cash Flows From Operations. Operating cash flows decreased compared to 2010 primarily from a lower net income, the timing of certain telecommunication vendor payments that were not made in the comparable prior quarter, as well as $1.2 million in higher annual bonus payments in the first quarter of 2011 in comparison to that of 2010. Operating cash flows may fluctuate favorably or unfavorably depending on the timing of significant vendor payments. In addition as previously discussed, the primary reasons that drove the lower net income and resulting lower operating cash flows include the additional operating expenses associated with our Ethernet conversion project and decreased Core Managed Services ARPU. The decrease in operating cash flow is partially offset by increased revenues and operating cash flows of our Core Managed Services markets and new positive cash flows gained from our Cloud Services acquisitions. Furthermore as evident in our bad debt expense reduction, collection of accounts receivable has improved in the three months ended March 31, 2011 compared to the three months ended March 31, 2010, which is driving $1.3 million of positive cash flow increase over the prior period. We have also experienced cash flow savings from decreasing our inventory purchases as we have a lower percentage of new customers electing to include mobile services in their package.

Cash Flows From Investing Activities. Our principal cash investments are purchases of property and equipment, which fluctuate depending on growth in customers in our existing markets; the timing and number of facility and network additions needed to support our entry into new markets, expand existing markets and upgrade our network; enhancements and development costs related to our operational support systems in order to offer additional applications and services to our customers; and increases to the capacity of our data centers as our customer base and the breadth of our product portfolio expand. In addition, we have made initial investments in the deployment of Ethernet technology to reduce operating expenses and enable the provision of higher bandwidth services to our customers, and we expect to increase our Ethernet investment in future periods. We believe that capital efficiency is a key advantage of the IP-based network technology that we employ. Our cash purchases of property and equipment were $20.8 million and $13.2 million for the three months ended March 31, 2011 and 2010, respectively. Our cash purchases of property and equipment during the three months ended March 31, 2011 included approximately $8.7 million related to the Ethernet conversion project. We also incurred non-cash purchases of property and equipment, primarily related to leasehold improvements of $0.2 million in the three months ended March 31, 2011.

Cash Flows From Financing Activities. Cash flows used in financing activities relate to activity associated with employee stock option exercises, vesting of restricted shares and financing costs associated with the fourth amendment of the credit agreement with Bank of America. The $1.0 million decrease in cash flows over the prior period is primarily due to higher taxes paid on the vesting of restricted shares in 2011.

We believe that cash on hand plus cash generated from operating activities will be sufficient to fund capital expenditures, operating expenses and other operating cash requirements associated with future growth. We intend to adhere to our policy of fully funding all future market expansions in advance and do not anticipate entering markets without having more than sufficient cash on hand or borrowing capacity to cover projected cash needs. We believe that cash on hand is more than sufficient to fund normal operations in 2011 and beyond, including our Ethernet conversion project and our investment in the Cloud Services business. Depending on the speed of conversions, opportunities for increased conversions, and the potential for acceleration of the growth rate in Cloud Services, it is possible that our cash outflows for these investments may not coincide on a short-term basis with cash inflows. In such a circumstance, we may consider it prudent to temporarily draw against our line of credit facility. In addition as noted below, we may draw on our line of credit facility in order to finance potential Cbeyond common share repurchases. Further, while we do not anticipate a need for additional access to capital or new financing aside from our line of credit facility in the near term, we monitor the capital markets and may access those markets if our business prospects or plans change resulting in a need for additional capital, or if additional capital that may be needed can be obtained on favorable terms.

 

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Revolving Line of Credit

In addition to the sources of cash noted above, we have a secured revolving line of credit for up to $75.0 million (increased from $40.0 million in February 2011) with Bank of America, of which $73.7 million is available. Availability is reduced due to $1.3 million in letters of credit which are outstanding under the revolving line of credit. The letters of credit are collateralized by our restricted cash. Our current plans do not contemplate drawing down on the line of credit; however, we may draw down on the line modestly in the near term, depending primarily on the timing of our future capital expenditures in connection with our Ethernet project and potential share repurchases. The current line of credit is available through February 2016 based on the fourth amendment to the agreement executed in February 2011. As of March 31, 2011, we are not in violation of any financial covenants under the line of credit agreement. The terms of the line of credit are further described in Note 8 of our Consolidated Financial Statements and the “Management’s Discussion and Analysis of Financial Condition and Results of Operations” section of our Annual Report on Form 10-K for the year ended December 31, 2010.

We have also amended our credit agreement on May 4, 2011 with Bank of America to allow for borrowings of up to $50.0 million in the aggregate, during the term of the credit agreement to fund potential common share repurchases (see Note 9 to the condensed consolidated financial statements). The amendment also modifies certain financial covenants. No share repurchases have been transacted as of the date of this filing.

Contractual Obligations and Commitments

There have been no material changes with respect to the contractual obligations and commitments disclosed in Item 7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations” of our Annual Report on Form 10-K for the year ended December 31, 2010.

Off-Balance Sheet Arrangements

We have no off-balance sheet arrangements that have or are reasonably likely to have a current or future material effect on our financial condition, results of operations, liquidity, capital expenditures or capital resources.

Critical Accounting Policies

We prepare consolidated financial statements in accordance with GAAP in the United States, which require us to make estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and related disclosures in our consolidated financial statements and accompanying notes. We believe that of our significant accounting policies, which are described in Note 2 to the consolidated financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2010, we consider those that involve a higher degree of judgment and complexity as critical. While we have used our best estimates based on the facts and circumstances available to us at the time, different estimates reasonably could have been used in the current period, or changes in the accounting estimates that we used are reasonably likely to occur from period to period which may have a material impact on the presentation of our financial condition and results of operations. Although we believe that our estimates, assumptions and judgments are reasonable, they are based upon information presently available. Actual results may differ significantly from these estimates under different assumptions, judgments or conditions. A description of accounting policies that are considered critical may be found in our 2010 Annual Report on Form 10-K, filed on March 11, 2011, in the “Critical Accounting Policies” section of the MD&A.

 

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Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Interest Rate Risk

All of our financial instruments that are sensitive to interest rate risk are entered into for purposes other than trading. We invest in instruments that meet high credit quality standards as specified in our investment policy guidelines. At March 31, 2011, all cash and cash equivalents that are held in money market funds invest primarily in short-term U.S. Treasury Obligations and are immediately available cash balances. Accordingly, our exposure to market risk primarily relates to changes in interest rates received on our investment in money market funds and immediately available cash. Management estimates that if the average yield of our investments changed by 100 basis points, our interest income for the three months ended March 31, 2011 would have changed by less than $0.1 million. This estimate assumes that the change occurred on the first day of 2011 and that all cash and cash equivalents are held in money market funds. However as of March 31, 2011, the majority of our cash is held in operating bank accounts. The impact on our future interest income of future changes in investment yields will depend largely on our total investments.

 

Item 4. CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we have evaluated the effectiveness of our disclosure controls and procedures pursuant to Exchange Act Rule 13a-15(b) as of the end of the period covered by this report. Based on that evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that these disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed by us in reports we file or submit under the Exchange Act is (1) recorded, processed, summarized, and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms, and (2) is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosures.

Changes in Internal Control Over Financial Reporting

There were no changes in our internal control over financial reporting during the quarter ended March 31, 2011 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

 

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PART II

OTHER INFORMATION

 

Item 1. LEGAL PROCEEDINGS

From time to time, we are involved in legal proceedings arising in the ordinary course of business. We believe that we have adequately reserved for these liabilities and that as of March 31, 2011, there is no litigation pending that could have a material adverse effect on our results of operations and financial condition.

 

Item 1A. RISK FACTORS

Investors should carefully consider the risk factors in Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2010, in addition to the other information contained in our Annual Report and in this quarterly report on Form 10-Q.

 

Item 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

None.

 

Item 3. DEFAULTS UPON SENIOR SECURITIES

None.

 

Item 4. RESERVED

 

Item 5. OTHER INFORMATION

On May 4, 2011, Cbeyond, Inc. entered into a Fifth Amendment to Credit Agreement (“Fifth Amendment”) among Cbeyond, Inc., Cbeyond Communications, LLC, Aretta Communications, Inc., and Bank of America, N.A. as Administrative Agent and Lender, which amended the Credit Agreement dated as of February 8, 2006 among Cbeyond, Inc., Cbeyond Communications, LLC, the other loan parties signatory thereto, the lenders party thereto and Bank of America, N.A. as Administrative Agent and Lender. (See Note 9 to the condensed consolidated financial statements for a description of the amendment). This summary of the Fifth Amendment does not purport to be complete and is subject to, and qualified in its entirety by, the full text of the Fifth Amendment, filed as Exhibit 10.2 to this Quarterly Report on Form 10-Q and incorporated herein by reference.

 

Item 6. EXHIBITS

 

Exhibit No

 

Description of Exhibit

10.1   Fourth Amendment to Credit Agreement and First Amendment to Security Agreement, dated February 22, 2011, among Cbeyond, Inc., Cbeyond Communications, LLC, Aretta Communications, Inc., and Bank of America, N.A. as Administrative Agent and Lender (incorporated by reference to Exhibit 1.1 to the Company’s Current Report on Form 8-K dated February 28, 2011 filed February 28, 2011).
10.2*   Fifth Amendment to Credit Agreement, dated May 4, 2011, among Cbeyond, Inc., Cbeyond Communications, LLC, Aretta Communications, Inc., and Bank of America, N.A. as Administrative Agent and Lender
31.1*   Certifications of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2*   Certifications of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1†   Certification of Chief Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32.2†   Certification of Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

 

* Filed herewith.
Furnished herewith.

 

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

CBEYOND, INC.
By:   /s/ James F. Geiger
Name:   James F. Geiger
Title:   Chairman, President and Chief Executive Officer
By:   /s/ J. Robert Fugate
Name:   J. Robert Fugate
Title:   Executive Vice President and Chief Financial Officer

Date: May 5, 2011

 

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Exhibit Index

 

Exhibit No

 

Description of Exhibit

10.1   Fourth Amendment to Credit Agreement and First Amendment to Security Agreement, dated February 22, 2011, among Cbeyond, Inc., Cbeyond Communications, LLC, Aretta Communications, Inc., and Bank of America, N.A. as Administrative Agent and Lender (incorporated by reference to Exhibit 1.1 to the Company’s Current Report on Form 8-K dated February 28, 2011 filed February 28, 2011).
10.2*   Fifth Amendment to Credit Agreement, dated May 4, 2011, among Cbeyond, Inc., Cbeyond Communications, LLC, Aretta Communications, Inc., and Bank of America, N.A. as Administrative Agent and Lender
31.1*   Certifications of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2*   Certifications of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1†   Certification of Chief Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32.2†   Certification of Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

 

* Filed herewith.
Furnished herewith.

 

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