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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 

 
FORM 10-Q
 

 
x
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the Quarterly Period ended June 30, 2014
 
OR
 
¨
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from                     to                   .
 
Commission File No. 001-33601
 
GlobalSCAPE, Inc.
(Exact name of registrant as specified in its charter)
 
Delaware
74-2785449
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
   
4500 Lockhill-Selma, Suite 150
San Antonio, Texas
78249
(Address of Principal Executive Office)
(Zip Code)
 
(210) 308-8267
(Registrant’s Telephone Number, Including Area Code)
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    x  Yes     ¨  No
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    x  Yes    ¨  No
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act (check one):
 
Large accelerated filer
¨
Accelerated filer
¨
       
Non-accelerated filer
¨  (Do not check if a smaller reporting company)
Smaller reporting company
x
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    ¨  Yes    x  No
 
As of August 5, 2014, there were 20,420,746 shares of common stock outstanding.
 
 
 

 
GlobalSCAPE Inc.
 
Quarterly Report on Form 10-Q
For the Quarter ended June 30, 2014
 
 
   
Page
     
Part I.
Financial Information
 
     
Item 1.
 
 
2
 
 3
 
4
 
5
 
        6
     
Item 2.
14
     
Item 3.
34
     
Item 4.
34
     
Part II.
Other Information
 
     
Item 1.
35
     
Item1A
35
     
Item 6.
35
   
36
 
 
GlobalSCAPE®, CuteFTP®, CuteFTP Pro®, CuteBackup®, DMZ Gateway®, CuteSendIt®, Mail Express® are registered trademarks of GlobalSCAPE, Inc. are registered trademarks of GlobalSCAPE, Inc. 
 
Secure FTP Server™, Wide Area File Services™, WAFS™, CDP™, Advanced Workflow Engine™, AWE™, Enhanced File Transfer™, Managed Information Xchange™, MIX™, Hosted Enhanced File Transfer Server™, EFT Server™, CuteFTP Lite™, CuteFTP Home™, Secure Ad Hoc Transfer™, SAT™, Total Path Security™, Enhanced File Transfer Server™, EFT Server Enterprise™, Enhanced File Transfer Server Enterprise ™, GlobalSCAPE Securely Connected™, Desktop Transfer Client™, DTC™, Mobile Transfer Client™, MTC™, Web Transfer Client™, WTC™, and appShield™ are trademarks of GlobalSCAPE, Inc. 
 
TappIn® and TappIn and design are registered trademarks of TappIn, Inc., our wholly-owned subsidiary. 
 
TappIn Secure Share ™, Social Share ™, Now Playing ™, and Enhanced A La Carte Playlist ™, are trademarks of TappIn, Inc., our wholly-owned subsidiary. 
 
Other trademarks and trade names in this Annual Report are the property of their respective owners.
 
 
 

 
Part I. Financial Information
 
Item 1.  Financial Statements
 
GlobalSCAPE, Inc.
           
Condensed Consolidated Balance Sheets
           
(in thousands except share amounts)
           
             
   
June 30, 2014
   
December 31, 2013
 
Assets
           
Current assets:
           
 Cash and cash equivalents
  $ 11,693     $ 9,455  
 Accounts receivable (net of allowance for doubtful accounts
      of $394 and $154 in 2014 and 2013, respectively)
    5,624       3,765  
 Federal income tax receivable
    371       113  
 Current deferred tax asset
    138       184  
 Prepaid expenses
    415       349  
 Total current assets
    18,241       13,866  
                 
 Long term investments
    3,153       3,122  
 Capitalized software development costs, net
    2,139       1,028  
 Deferred tax asset
    824       1,476  
 Goodwill
    12,712       12,712  
 Fixed assets, net
    724       744  
 Other assets
    93       144  
 Total assets
  $ 37,886     $ 33,092  
                 
 Liabilities and Stockholders’ Equity
               
 Current liabilities:
               
 Accounts payable
  $ 998     $ 655  
 Accrued expenses
    1,691       898  
 Deferred revenue
    9,493       9,092  
 Long term debt, current portion
    1,429       1,397  
 Total current liabilities
    13,611       12,042  
                 
 Deferred revenue, non-current portion
    2,646       1,708  
 Long term debt, non-current portion
    2,268       2,989  
 Other long term liabilities
    56       60  
 Commitments and contingencies
               
                 
 Stockholders’ equity:
               
 Preferred stock, par value $0.001 per share, 10,000,000
     authorized, no shares issued or outstanding
    -       -  
 Common stock, par value $0.001 per share, 40,000,000
     authorized, 20,837,727 and 19,592,117 shares issued
     at June 30, 2014 and December 31, 2013, respectively
    21       20  
 Additional paid-in capital
    17,822       15,834  
 Treasury stock, 403,581 shares, at cost, at
     June 30, 2014 and December 31, 2013
    (1,452 )     (1,452 )
 Retained earnings
    2,914       1,891  
 Total stockholders’ equity
    19,305       16,293  
 Total liabilities and stockholders’ equity
  $ 37,886     $ 33,092  
 
The accompanying notes are an integral part of these consolidated financial statements.
 
 
2

 
GlobalSCAPE, Inc.
                       
Condensed Consolidated Statements of Operations and Comprehensive Income
             
(In thousands, except per share amounts)
                       
(Unaudited)
                       
                         
   
Three months ended June 30,
   
Six months ended June 30,
 
   
2014
   
2013
   
2014
   
2013
 
                         
Operating Revenues:
                       
Software licenses
  $ 2,495     $ 1,905     $ 4,096     $ 3,863  
Maintenance and support
    3,697       3,367       7,265       6,650  
Professional services
    287       426       524       825  
Other
    207       227       528       467  
Total Revenues
    6,686       5,925       12,413       11,805  
Operating Expenses:
                               
Cost of revenues
    197       269       401       533  
Selling, general and administrative
    4,850       3,796       8,897       7,646  
Research and development
    689       968       1,215       1,730  
Depreciation and amortization
    177       264       318       521  
Total operating expenses
    5,913       5,297       10,831       10,430  
Income from operations
    773       628       1,582       1,375  
Other expense, net
    (27 )     (43 )     (48 )     (90 )
Income before income taxes
    746       585       1,534       1,285  
Income tax expense
    258       204       511       387  
Net income
  $ 488     $ 381     $ 1,023     $ 898  
Comprehensive income
  $ 488     $ 381     $ 1,023     $ 898  
                                 
Net income per common share -
                               
Basic
  $ 0.02     $ 0.02     $ 0.05     $ 0.05  
Diluted
  $ 0.02     $ 0.02     $ 0.05     $ 0.05  
                                 
Weighted average shares outstanding:
                               
Basic
    20,071       18,502       19,789       18,473  
Diluted
    20,622       18,955       20,487       18,920  
 
The accompanying notes are an integral part of these condensed and consolidated financial statements.
 
 
3

 
GlobalSCAPE, Inc.
                                   
Condensed Consolidated Statement of Stockholders' Equity
(In thousands, except share amounts)
                                   
(Unaudited)
                                   
                                     
               
Additional
                   
   
Common Stock
   
Paid-in
   
Treasury
   
Retained
       
   
Shares
   
Amount
   
Capital
   
Stock
   
Earnings
   
Total
 
                                     
Balances at December 31, 2013
    19,592,117     $ 20     $ 15,834     $ (1,452 )   $ 1,891     $ 16,293  
                                                 
Shares issued upon exercise of stock options
    1,165,610       1       2,026       -       -       1,987  
                                                 
Stock-based compensation expense:
                                               
Stock options
    -       -       183       -       -       183  
Restricted stock
    80,000       -       73                       73  
                                                 
Net decrease in excess tax benefit from stock-based compensation
    -       -       (294 )     -       -       (254 )
                                                 
Net income
    -       -       -       -       1,023       1,023  
                                                 
Balances at June 30, 2014
    20,837,727     $ 21     $ 17,822     $ (1,452 )   $ 2,914     $ 19,305  
 
The accompanying notes are an integral part of these condensed and consolidated financial statements.
 
 
4

 
GlobalSCAPE, Inc.
           
Condensed Consolidated Statements of Cash Flows
       
(in thousands)
           
             
   
For the Six Months Ended June 30,
 
   
2014
   
2013
 
Operating Activities:
           
Net income
  $ 1,023     $ 898  
Adjustments to reconcile net income to net cash provided by operating activities:
         
Bad debt expense
    240       75  
Depreciation and amortization
    318       521  
Stock-based compensation
    256       297  
Deferred taxes
    697       81  
Excess tax deficiency from share-based compensation
    294       27  
Changes in operating assets and liabilities:
               
Accounts receivable
    (2,099 )     (1,524 )
Prepaid expenses
    (66 )     15  
Income tax receivable and payable
    (551 )     (416 )
Other assets
    51       (62 )
Accounts payable
    342       160  
Accrued expenses
    793       (82 )
Deferred revenue
    1,338       1,206  
Other long-term liabilities
    (2 )     (1 )
Net cash provided by operating activities
    2,634       1,195  
Investing Activities:
               
Software development costs
    (1,284 )     (360 )
Purchase of property and equipment
    (124 )     (39 )
Purchase of TappIn, Inc.  and earnout payments
    -       (500 )
Interest on long term investments
    (32 )     (31 )
Net cash (used in) investing activities
    (1,440 )     (930 )
Financing Activities:
               
Proceeds from exercise of stock options
    2,026       157  
Tax deficiency (benefit) from stock-based compensation
    (294 )     (27 )
Notes payable principle payments
    (688 )     (662 )
Net cash provided by (used in) financing activities
    1,044       (532 )
Net increase (decrease) in cash
    2,238       (267 )
Cash at beginning of period
    9,455       8,079  
Cash at end of period
  $ 11,693     $ 7,812  
                 
Supplemental disclosure of cash flow information:
               
Cash paid during the period for:
               
Interest
  $ 93     $ 125  
Income taxes
  $ 379     $ 734  
 
The accompanying notes are an integral part of these consolidated financial statements.
 
 
5

 
 
Notes to Condensed Consolidated Financial Statements
As of June 30, 2014 and For the Six Months Then Ended
(Unaudited)
 
1.
Nature of Business
 
GlobalSCAPE, Inc. and its wholly-owned subsidiary (collectively referred to as the “Company” or “we”) provide secure information exchange capabilities for enterprises and consumers through the development and distribution of software, delivery of managed and hosted solutions, and provisioning of associated services. We operate in the "enterprise application integration" and "enterprise file synchronization and sharing" spaces, including the sub-technologies of managed file transfer (MFT), secure content mobility, and collaboration. Our solution portfolio addresses data and information management, movement, security, and accessibility across a broad range of environments.
 
Our solution portfolio facilitates transmission of critical information between diverse and geographically separated network infrastructures while supporting a range of information protection approaches to meet privacy and other security requirements. In addition to enabling secure, flexible transmission of critical information using servers, desktop and notebook computers, and a wide range of network-enabled mobile devices, our products also provide customers with the ability to monitor and audit file transfer activities.
 
Throughout these notes unless otherwise noted, our references to the 2014 quarter and the 2013 quarter refer to the three months ended June 30, 2014 and 2013, respectively. Our references to the 2014 six months and the 2013 six months refer to the six months ended June 30, 2014 and 2013, respectively.
 
2.
Basis of Presentation
 
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with Rule 10-01 of Regulation S-X, “Interim Financial Statements”, as prescribed by the Securities and Exchange Commission, or SEC. Accordingly, they do not include all information and footnotes required under generally accepted accounting principles in the United States (“GAAP”) for complete financial statements. In the opinion of management, all accounting entries necessary for a fair presentation of our financial position and results of operations have been made. The results of operations for any interim period are not necessarily indicative of the results to be expected for the full year. The information included in this Form 10-Q should be read in conjunction with the financial statements and the notes thereto included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2013, which we refer to as the 2013 Form 10-K, as well as Management’s Discussion and Analysis of Financial Condition and Results of Operations also included in our 2013 Form 10-K and in this report. We follow accounting standards set by the Financial Accounting Standards Board. This board sets GAAP in the United States that we follow in preparing financial statements that report our financial position, results of operations, and sources and uses of cash. We also follow the reporting regulations of the SEC.
 
The preparation of financial statements in accordance with GAAP requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known to exist as of the date the financial statements are published, and the reported amounts of revenues and expenses during the reporting period. Uncertainties with respect to such estimates and assumptions are inherent in the preparation of our financial statements. It is possible the actual results could differ from these estimates and assumptions and could have a material effect on the reported amounts of our financial position and results of operations.
 
3.
Significant Accounting Policies
 
There have been no changes in our significant accounting policies during the 2014 six months compared to the 2013 six months or from those described in our 2013 Form 10-K. Listed below is a condensed version of our significant accounting policies.
 
 
6

 
Principles of Consolidation
 
The accompanying consolidated financial statements of GlobalSCAPE, Inc. are prepared in conformity with GAAP.  All intercompany accounts and transactions have been eliminated.

Revenue Recognition

We develop, market and sell software products and provide services enabling and supporting those products. We recognize revenue from a sale transaction when the following conditions are met:

·  
Persuasive evidence of an arrangement exists.
·  
Delivery has occurred or services have been rendered.
·  
The amount is fixed or determinable.
·  
Collection is reasonably assured.

For a sale transaction not meeting any one of these four criteria, we defer recognition of revenue related to that transaction until all the criteria are met.

We earn the majority of our software license revenue from software products sold under perpetual software license agreements. At the time our customers purchase these products, they typically also purchase a product maintenance and support, or M&S, agreement. These transactions are multiple element software sales for which we assess the presence of vendor specific objective evidence (“VSOE”) of the fair value of the undelivered elements to determine the portion of these sales to recognize as revenue upon delivery of the software product and the portion of these sales to record as deferred revenue at the time the product is delivered. We amortize the deferred revenue component to revenue in future periods as we deliver the related future services to the customer. For transactions, if any, for which we cannot establish VSOE of fair value of the undelivered elements, we initially record the entire transaction as deferred revenue and amortize that amount to revenue in future periods as we deliver the related future services to the customer.
 
Our deferred revenue consists primarily of revenue to be earned in the future as we deliver services under M&S agreements. We generally bill our customers for M&S services in advance of our delivery of those services. We record deferred revenue for the portion of those billings for which we have not yet delivered the services. We recognize revenue when we deliver those M&S services.
 
For our products delivered under a software-as-a-service transaction on a monthly or other periodic subscription basis, we recognize subscription revenue, including initial setup fees, on a monthly basis over the contractual term of the customer contract as we deliver our products and services. We record deferred revenue for the portion of our billings for these services for which we have not yet delivered the services. We recognize revenue when the services are delivered.
 
We provide professional services to our customers consisting primarily of software installation support, operations support and training. We recognize revenue from these services as they are completed and accepted by our customers.
 
We collect sales tax on many of our sales. We do not include sales tax collected in our revenue. We record it as a liability payable to taxing authorities.

Goodwill

Goodwill is not amortized. On at least an annual basis, we test goodwill for impairment at the reporting unit level. We operate as a single reporting unit.

When testing goodwill, we first assess qualitative factors to determine whether it is more likely than not (that is, a likelihood of more than 50 percent) that the fair value of our reporting unit is less than its carrying amount, including goodwill. In performing this qualitative assessment, we assess events and circumstances relevant to us including, but not limited to:

·  
Macroeconomic conditions.
·  
Industry and market considerations.
·  
Cost factors and trends for labor and other expenses of operating our business.
·  
Our overall financial performance and outlook for the future.
·  
Trends in the quoted market value and trading of our common stock.
 
 
7


In considering these and other factors, we consider the extent to which any adverse events and circumstances identified could affect the comparison of our reporting unit’s fair value with its carrying amount. We place more weight on events and circumstances that most affect our reporting unit’s fair value or the carrying amount of our net assets. We consider positive and mitigating events and circumstances that may affect our determination of whether it is more likely than not that the fair value of our reporting unit is less than its carrying amount. We evaluate, on the basis of the weight of the evidence, the significance of all identified events and circumstances in the context of determining whether it is more likely than not that the fair value of our reporting unit is less than its carrying amount.

If, after assessing the totality of these qualitative events and circumstances, we determine it is not more likely than not that the fair value of our reporting unit is less than its carrying amount, we conclude there is no impairment of goodwill and perform no further testing in accordance with GAAP. If we conclude otherwise, we proceed with performing the first step, and if necessary, the second step, of the two-step goodwill impairment test prescribed by GAAP.
 
As of December 31, 2013, after assessing the totality of the relevant events and circumstances, we determined it not more likely than not that the fair value of our reporting unit was less than its carrying amount. Accordingly, we concluded there was no impairment of goodwill as of that date. There have been no material events or changes in circumstances since that time indicating that the carrying amount goodwill may exceed it fair market value and that interim testing needed to be performed.
 
Research and Development
 
We expense research and development costs as incurred.
 
Capitalized Software Development Costs
 
When we complete research and development for a software product and have completed a detail program design or a working model of that software product, we capitalize production costs incurred for that software product from that point forward until it is ready for general release to the public. Thereafter, we amortize capitalized software production costs to expense using the straight-line method over the estimated useful life of that product, which is generally three years.
 
Stock-Based Compensation
 
We measure the cost of share-based payment transactions at the grant date based on the calculated fair value of the award. We recognize this cost as an expense ratably over the recipient’s requisite service period during which that award vests or becomes unrestricted.
 
For stock option awards, we estimate their fair value at the grant date using the Black-Scholes option-pricing model considering the following factors:
 
·  
We estimate expected volatility based on historical volatility of our common stock.
·  
We use primarily the simplified method to derive an expected term which represents an estimate of the time options are expected to remain outstanding. We use this method because our options are plain-vanilla options, and we believe our historical option exercise experience is not adequately indicative of our future expectations.
·  
We base the risk-free rate for periods within the contractual life of the option on the U.S. treasury yield curve in effect at the time of grant.
 
For restricted stock awards, we use the quoted price of our common stock on the grant date as the fair value of the award.
 
Income Taxes
 
We account for income taxes using the asset and liability method.  We record deferred tax assets and liabilities based on the difference between the tax bases of assets and liabilities and their carrying amount for financial reporting purposes, as measured by the enacted tax rates and laws that will be in effect when the differences are expected to reverse. Deferred tax assets and liabilities are carried on the balance sheet with the presumption that they will be realizable in future periods in which we generate taxable income.
 
We assess the likelihood that deferred tax assets will be realized from future taxable income. Based on this assessment, we provide any necessary valuation allowance on our balance sheet with a corresponding increase in the tax provision on our statement of operations.   Any valuation allowances we establish are determined based upon a number of assumptions, judgments, and estimates, including forecasted earnings, future taxable income, and the relative proportions of revenue and income before taxes in the various domestic jurisdictions in which we operate.
 
 
8

 
We account for uncertainty in income taxes using a two-step process to determine the amount of tax benefit to be recognized. First, we evaluate the tax position to determine the likelihood that it will be sustained upon external examination. If the tax position is deemed “more-likely-than-not” to be sustained, we assess the tax position to determine the amount of benefit to recognize in the financial statements. The amount of the benefit we recognize is the largest amount that we believe has a greater than 50% likelihood of being realized upon ultimate settlement. Unrecognized tax benefits represent tax positions for which reserves have been established.
 
Use of Estimates
 
The preparation of consolidated financial statements in accordance with U.S. GAAP requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known to exist as of the date the financial statements are published, and the reported amounts of revenues and expenses during the reporting period. Uncertainties with respect to such estimates and assumptions are inherent in the preparation of the Company’s financial statements. It is possible that the actual results could differ from these estimates and assumptions which could have a material effect on the reported amounts of the Company’s financial position and results of operation.
 
Recent Accounting Pronouncements
 
In May 2014, the Financial Accounting Standards Board issued Accounting Standards Update No. 2014-09 entitled Revenue from Contracts with Customers (Topic 606). The core principle of this guidance is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects consideration to which the entity expects to be entitled in exchange for those gods or services. We are subject to this guidance effective with financial statements we issue for the year ending December 31, 2017, and the quarterly periods during that year. We do not expect the amounts or timing of revenue we report in those future periods under this guidance to be materially affected relative to current guidance.
 
4.
Capitalized Software Development Costs
 
Our capitalized software development costs profile was as follows: (in thousands):
 
   
June 30,
   
December 31,
 
   
2014
   
2013
 
Gross capitalized cost
  $ 2,513     $ 1,229  
Accumulated amortization
    (374 )     (201 )
Net balance
  $ 2,139     $ 1,028  

   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
   
2014
   
2013
   
2014
   
2013
 
Amount capitalized
  $ 532     $ 189     $ 1,284     $ 360  
Amortization expense
    (105 )     (189 )     (173 )     (369 )
 
   
Released
   
Unreleased
 
   
Products
   
Products
 
Gross capitalized amount at June 30, 2014
  $ 928     $ 1,255  
                 
Future amortization expense:
               
Six months ending December 31, 2014
    210          
Year ending December 31,
               
2015
    392          
2016
    245          
2017
    37          
Total
  $ 884          
 
The future amortization expense of the gross capitalized software development costs related to unreleased products will be determinable at a future date when those products are ready for general release to the public.
 
 
9

 
5.
Notes Payable
 
In December 2011, we borrowed $7 million under loan agreements with The Bank of San Antonio to fund a portion of the purchase price of TappIn. These loan agreements provide for the following notes payable:
 
·  
A note payable with an original principal balance of $4 million bearing interest at 4.75% per annum and secured by substantially all of our assets.
 
·  
A note payable with an original principal balance of $3 million bearing interest at 4.25% per annum and secured by a certificate of deposit with The Bank of San Antonio of $3 million bearing interest at 2.0% per annum. This certificate of deposit is included in long-term investments on our balance sheet.
 
At June 30, 2014, the total principal balance outstanding under these notes payable was $3.7 million.
 
Interest and principal are payable under both notes in 60 equal monthly installments aggregating $131,000 each that will fully amortize the notes as of their December 2, 2016 maturity date. The loans may be prepaid at any time without premium or penalty.
 
Scheduled future principal payments under the loan agreements as of June 30, 2014, were as follows ($ in thousands):
 
Six months ending December 31, 2014
  $ 706  
Year ending December 31,
       
2015
    1,462  
2016
    1,530  
Total
  $ 3,698  
 
The Loan Agreements contain the following financial covenants:
 
·  
We must maintain a debt service coverage ratio of at least 1.25. This ratio is defined in the loan agreements as (1) net income plus depreciation, interest and non-cash charges divided by (2) the sum of the current portion of long-term debt plus interest expense. As of June 30, 2014, this debt service coverage ratio was 2.14.
 
·  
We must maintain a debt to tangible net worth ratio of 4.00:1 or less. This ratio is defined in the loan agreements as (1) total liabilities less deferred revenues divided by (2) total assets, excluding intangible assets, minus total liabilities, excluding deferred revenues. As of June 30, 2014, this debt to tangible net worth ratio was 0.39:1.
 
·  
We must maintain liquid assets (cash and marketable securities) of at least $2.2 million. As of June 30, 2014, cash and marketable securities were $14.8 million.
 
The loan agreements contain customary events of default including the failure to make payments of principal and interest, the breach of any covenants, the occurrence of a material adverse change, and certain bankruptcy and insolvency events.
 
6.
Stock Options, Restricted Stock and Share-Based Compensation
 
We have stock-based compensation plans under which we have granted, and may grant in the future, incentive stock options, non-qualified stock options, and restricted stock to employees and non-employee members of the Board of Directors. Our share-based compensation expense was as follows ($ in thousands):
 
   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
   
2014
   
2013
   
2014
   
2013
 
Share-based compensation expense
  $ 130     $ 105     $ 256     $ 297  
 
 
10

 
Stock Options
 
The GlobalSCAPE, Inc. 2010 Employee Long-Term Equity Incentive Plan is our current stock-based incentive plan for our employees.  Provisions and characteristics of this plan include the following:
 
·  
Up to three million shares of common stock may be issued for stock-based incentives including stock options and restricted stock awards.
 
·  
The exercise price, term and other conditions applicable to each stock option or stock award granted are determined by the Compensation Committee of the Board of Directors.
 
·  
The exercise price of stock options is set on the grant date and may not be less than the fair market value per share of our stock at market close on that date.
 
·  
Stock options we issue generally become exercisable ratably over a three year period and expire ten years from the date of grant.
 
Our stock option activity has been as follows:
 
         
Weighted
   
Weighted Average
       
         
Average
   
Remaining
   
Aggregate
 
   
Number of
   
Exercise
   
Contractual
   
Intrinsic
 
   
Shares
   
Price
   
Terms
   
Value
 
               
(Years)
   
(000's)
 
Outstanding at December 31, 2013
    3,117,745     $ 1.92       4.46     $ 1,808  
   Granted
    310,500     $ 2.40                  
   Forfeited
    (107,490 )   $ 1.73                  
   Exercised
    (1,120,610 )   $ 1.77                  
Outstanding at June 30, 2014
    2,200,145     $ 2.07       6.32     $ 1,197  
                                 
Exercisable at June 30, 2014
    1,392,305     $ 2.09       4.79     $ 847  
 
Additional information about our stock options is as follows:
 
   
Three Months Ended
June 30,
   
Six Months Ended
June 30,
 
   
2014
   
2013
   
2014
   
2013
 
Weighted average fair value of options granted
  $ 1.32     $ 0.87     $ 1.30     $ 0.82  
Intrinsic value of options exercised
  $ 653,294     $ 34     $ 919,307     $ 34  
Cash received from stock options exercised
  $ 1,067,608     $ 153,000     $ 1,986,812     $ 157,000  
                                 
Number of options that vested
    57,240       71,710       149,320       179,390  
Fair value of options that vested
  $ 54,408     $ 73,319     $ 147,987     $ 212,632  
                                 
Unrecognized compensation expense related to non-vested options at end of year
  $ 704,134     $ 784,000     $ 704,134     $ 784,000  
Weighted average years over which non-vested option expense will be recognized
  $ 2.12     $ 1.82     $ 2.12     $ 1.82  
 
 
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We used the following assumptions to determine compensation expense for our stock options using the Black-Scholes option-pricing model:
 
   
Three Months Ended
   
Six Months Ended
 
   
June 30,
   
June 30,
 
   
2014
   
2013
   
2014
   
2013
 
Expected volatility
    59 %     56 %     56 %     56 %
Expected annual dividend yield
    0       0       0       0  
Risk free rate of return
    1.88 %     1.34 %     1.94 %     1.24 %
Expected option term (years)
    6.00       6.00       6.00       6.00  
 
We did not issue any restricted stock awards under this plan during the 2014 six months or the 2013 six months. As of June 30, 2014, stock-based incentives for up to 1,128,030 shares remained available for issuance in the future under the plan.
 
Restricted Stock Awards
 
The 2006 Non-Employee Directors Long Term Incentive Plan provides for the issuance of either stock options or restricted stock awards for up to 500,000 shares of our common stock. Provisions of this plan include the following:
 
·  
It authorizes the issuance of up to 500,000 shares of our common stock for stock-based incentives including stock options and restricted stock awards.
 
·  
The exercise price, term and other conditions applicable to each stock option or stock award granted are determined by the Compensation Committee of the Board of Directors.
 
·  
Restricted stock awards are initially issued with a legend restricting transferability of the shares until the recipient satisfies the vesting provision of the award, which is generally continuing service for one year subsequent to the date of the award.
 
Our restricted stock awards profile as of June 30, 2014 and activity for the six months then ended was as follows:
 
               
Total
 
         
Grant Date
   
Fair Value of
 
   
Number of
   
Fair Value
   
Shares That
 
   
Shares
   
Per Share
   
Vested
 
Restricted Shares Outstanding at December 31, 2013
    80,000     $ 1.65        
Shares granted with restrictions
    80,000     $ 2.32        
Shares vested and restrictions removed
    (80,000 )           $ 189,600  
Restricted Shares Outstanding at June 30, 2014
    80,000     $ 2.32          
                         
Shares remaining available under the plan for future issuance
    68,500                  
                         
Unrecognized compensation expense for non-vested shares as of June 30, 2014:
                 
Expense to be recognized in future periods
  $ 170,133                  
Weighted average number of months over which expense is expected to be recognized
    11.0                  
 
7.
TappIn Earnout Liability
 
Our acquisition of TappIn provides for the possible payment of $4.5 million of contingent consideration remaining as of June 30, 2014, to the former shareholders of TappIn if our TappIn product line achieves certain revenue milestones by no later than December 31, 2014. We have concluded the likelihood that those revenue milestones will be achieved and that the contingent consideration will have to be paid both to be remote.  Accordingly, there is no TappIn earn out liability on our balance sheet as of June 30, 2014.
 
 
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8.
Income Taxes
 
Our income tax expense (benefit) reconciles to an income tax expense resulting from applying an assumed statutory federal income rate of 34% to income before income taxes as follows ($ in thousands):
 
   
Three Months Ended
June 30,
   
Six Months Ended
June 30,
 
   
2014
   
2013
   
2014
   
2013
 
Income tax expense (benefit) at federal statutory rate
  $ 254     $ 199     $ 522     $ 437  
                                 
Increase (decrease) in taxes resulting from:
                               
Research and development tax credit
    -       (10 )     -       (73 )
Domestic production activities deduction
    7       (25 )     (10 )     (34 )
State taxes, net of federal benefit
    12       22       9       32  
Other
    (15 )     18       (10 )     25  
Income tax expense (benefit) per the statement of operations
  $ 258     $ 204     $ 511     $ 387  
 
The research and experimentation tax credit, or R&D tax credit, has not been enacted by legislation for 2014. Accordingly our financial statements for 2014 do not include any effects of an R&D tax credit.

As of June 30, 2014, we had federal income tax net operating loss carry forwards of $1.1 million available to offset future federal taxable income, if any. These carry forwards expire in 2030 and 2031.

We have a deferred tax asset of $1.1 million related to the capital loss carry forward resulting from the reduction to zero of our investments in, and notes receivable from, CoreTrace Corporation in 2012. We can realize this capital loss carry forward deferred tax asset to the extent we have capital gains in future periods against which this capital loss can be deducted. We believe it uncertain that we will have sufficient capital gains in the future to support this deduction which indicates it is not more-likely-than-not that we will realize this deferred tax asset. Accordingly, we have recorded a valuation allowance of $1.1 million for this capital loss carry forward deferred tax asset.

We claimed R&D tax credits on certain of our tax returns and have included the effect of those credits in our provision for income taxes in previous years. Certain of those returns, and in particular the R&D tax credit claimed on those returns, are under routine examination by the Internal Revenue Service. We believe it more-likely-than-not this examination could result in $125,000 of such credits we claimed not being allowed by the Internal Revenue Service.  During 2013, we recorded a valuation allowance for this amount due to the uncertainty of this item.

Our tax years of 2008 through 2013 remain subject to review by the Internal Revenue Service.
 
9.
Earnings per Common Share
 
Earnings per share for the periods indicated was as follows (in thousands except per share amounts):
 
   
Three Months Ended
June 30,
   
Six Months Ended
 June 30,
 
   
2014
   
2013
   
2014
   
2013
 
Net income (loss)
  $ 488     $ 381     $ 1,023     $ 898  
                                 
Weighted average shares outstanding - basic
    20,071       18,502       19,789       18,473  
Stock options
    551       453       698       447  
Weighted average shares outstanding - diluted
    20,622       18,955       20,487       18,920  
                                 
Net (loss) income per common share - basic
  $ 0.02     $ 0.02     $ 0.05     $ 0.05  
Net (loss) income per common share - diluted
  $ 0.02     $ 0.02     $ 0.05     $ 0.05  
 
 
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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
This Quarterly Report on Form 10-Q and any documents incorporated by reference herein contain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities and Exchange Act of 1934, as amended.  “Forward-looking statements” are those statements that are not of historical fact but describe management’s beliefs and expectations.  We have identified many of the forward-looking statements in this Quarterly Report by using words such as “anticipate,” “believe,” “could,” “estimate,” “may,” “expect,” “potentially” and “intend.”  Although we believe these expectations are reasonable, our operations involve a number of risks and uncertainties, including those described in the “Risk Factors” section of our 2013 Form 10-K and other documents filed with the Securities and Exchange Commission.  Therefore, GlobalSCAPE’s actual results could differ materially from those discussed in this Quarterly Report.

In the following discussion, our references to the 2014 quarter and the 2013 quarter refer to the three months ended June 30, 2014 and 2013, respectively. Our references to the 2014 six month period and the 2013 six month period refer to the six months ended June 30, 2014 and 2013, respectively.
 
Overview
 
We provide secure information exchange capabilities for enterprises and consumers through the development and distribution of software, delivery of managed and hosted solutions, and provisioning of associated services. We have thousands of enterprise customers and more than one million individual consumers in over 150 countries. Our solutions are used by more than 20,000 U.S. Army personnel deployed worldwide.
 
We believe we are well-positioned to provide secure transfer, sharing, and replication of files that need to be transmitted inside the user’s firewall to distributed locations, or outside the user’s firewall to business and trading partners, including network-enabled mobile devices. Our solution portfolio addresses data and information management, movement, security and accessibility across a broad range of environments encompassing data and information in motion (for example, with traditional Managed File Transfer, or MFT, solutions delivered as on-premises software or as a cloud service) and at rest (for example, through securely deleting or purging files or securely accessing stored data from mobile tablet or smartphone devices).
 
Our solution portfolio facilitates transmission of critical information such as financial data, medical records, customer files, vendor files, personnel files, transaction activity, and other similar documents between diverse and geographically separated network infrastructures while supporting a range of information protection approaches to meet privacy and other security requirements. In addition to enabling secure, flexible transmission of critical information using servers, desktop and notebook computers, and a wide range of network-enabled mobile devices, our products also provide customers with the ability to monitor and audit file transfer activities.
 
Our solutions facilitate compliance with government regulations and industry standards relating to the protection of information while allowing users to reduce IT costs, increase efficiency, track and audit transactions, and automate processes. Our solutions also provide data replication, acceleration of file transfer, sharing/collaboration and continuous data backup and recovery to our customers.
 
Our initial product, CuteFTP, a file transfer program used mostly by individuals and small businesses, was first distributed in 1996 over the Internet and achieved significant success and popularity. Since then, we have continued to enhance our portfolio of products to meet the increasing demand for secure information exchange. Our capabilities have evolved from personal and small business MFT products to include standard and enterprise versions of our Enhanced File Transfer, or EFT, software with an increasing number of add-on modules that provide additional capabilities such as ad hoc file transfer, advanced auditing and reporting, government-validated cryptography, and workflow automation.
 
We have also developed Wide-Area File Services, or WAFS, software which uses data synchronization to further enhance the ability to replicate, share and backup files within a wide area network or local area network, which allows users to access their data at higher speeds than possible with alternate approaches. We believe this technology enables collaboration at greater efficiency levels than solutions available from our competitors or with native operating system connectivity.
 
 
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Our Mail Express product offers managed e-mail attachment solutions for information sharing. We believe our managed e-mail attachment solution addresses the needs of customers who are constrained by the typical limits on e-mail attachment size or who require additional security, auditing, and reporting for file attachments shared through e-mail.
 
We also offer software-as-a-service, or SaaS, and cloud-based subscription solutions for information sharing. Our SaaS and cloud-based subscription solutions allow customers to reduce their upfront and total cost of ownership and achieve other recognized benefits of cloud-based solutions, including service elasticity and strong service level agreements for IT infrastructure reliability and performance.  We intend for our managed, cloud-based subscription solutions to be an integral part of our future revenue because these solutions provide recurring revenue which potentially builds over time, as compared to sales of on-premises software licenses which must be reconstituted every period. We have the capability to deliver these services in the United States as well as in additional geographies, such as the United Kingdom and Canada, where country-specific compliance requirements may necessitate in-country service delivery.
 
We serve the secure content mobility market with our TappIn solutions. Secure content mobility provides users with the ability to easily and securely access and share data and information using a web-browser, tablet or other mobile device such as a smartphone. Secure content mobility integrates aspects of ad hoc file transfer, broader MFT capabilities, cloud services, and remote accessibility to address growing market demand for secure, ‘anytime and anywhere’, device-independent access to distributed content. We believe that the inclusion of secure content mobility capability in our portfolio will contribute to the future growth of our business due to the continuing adoption of tablet computers and smartphones.
 
As a corporation, we have won multiple awards for performance and reputation, including:
 
·  
In 2014, we were named one of the best places to work in the information technologies small business category by Computerworld for the third time.
·  
In 2013, we were named in Software Magazine’s Software 500 revenue-based ranking of the world’s largest software and service providers for the third year in a row.
·  
In 2013, we were listed in the highest ranking category of “Champion” in Info-Tech Research Group’s Vendor Landscape Report for managed file transfer for the second year in a row.
·  
In 2013, Texas Monthly named GlobalSCAPE one of the best companies to work for in Texas for the fourth year in a row, ranking us #13 in the medium size category.
·  
In 2013, the San Antonio Business Journal recognized us for fast growth in revenue for the second consecutive year.
 
Key Business Metrics
 
We review a number of key business metrics on an ongoing basis to help us monitor our performance and to identify material trends which may affect our business. The significant metrics we review are described below.
 
Revenue Growth

We provide products and solutions to small, medium and large, multinational corporations as well as to individual consumers. We have a broad product line that has allowed us to grow revenue through software products installed at a customer’s location as well as through cloud-based and software-as-a-service solution delivery. We have grown our professional services capabilities to enhance our customers’ implementation, training and overall user experience. Sales of our enterprise products, solutions, and services comprise a substantial majority of our revenue. While our CuteFTP software and other consumer products are a relatively minor component of our overall revenue, they are recognized brands in the marketplace that we believe continue to have a positive effect on our overall product offerings and corporate franchise.
 
Although we often have grown revenue sequentially quarter over quarter in recent years, we view annual revenue growth as the more important metric, especially considering the ongoing evolution of our solution portfolio. We believe annual “core” revenue growth, excluding larger, exceptional transactions, is a key metric for monitoring our continued success in developing our business in future periods. Given our diverse solution portfolio and the addition of subscription services, we review our revenue mix and changes in revenue, across all solutions, on a regular basis to identify key trends and adjust resource allocations. 

We believe attaining additional traction in the cloud-based managed solutions and secure content mobility market segments, realizing the potential of new software solutions, and our ability to continue developing and enhancing our existing software solutions into a complete solutions portfolio are significant factors in our continued ability to sustain or possibly increase our revenue growth in future years.
 
 
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The impact of cloud-based managed solutions on our revenue growth trends depends on several key factors, including the number of customers who may shift from software licenses to subscription services, the rate at which they may do so, the subscription term and fees, and the comparative value of the opportunity had it materialized as a software license sale instead of as a subscription service. The long-term impact also depends on whether availability of our managed solutions ultimately provides us with an expanded market footprint enabled by this additional means of delivering our solution capabilities.
 
Similarly, we believe market adoption of secure content mobility solutions, such as those provided by our TappIn solutions, will increase in future periods as use of personal computing devices, such as smart phones and tablets, continues to grow exponentially and as businesses increasingly embrace the rapidly increasing use of mobile devices, including “Bring Your Own Device”, or BYOD, operating models. In order to capitalize on this trend, our future emphasis will be on merging the TappIn technology and functionality with our existing enterprise capabilities to create a secure enterprise content mobility solution.  We believe offering the TappIn technology through this integration will maximize the return on our investment in this product line.

We have made and continue to make changes in our business to increase the rate of growth in our revenue across all our product lines. Our license and other revenue except M&S was 45% and 43% of our total revenue for the 2014 quarter and 2013 quarter, respectively, and 42% and 44% of our total revenue for the 2014 six months and 2013 six months, respectively. In light of these percentages and as part of our overall revenue growth plan, we are focused on increasing our license revenue both in absolute terms and as a percentage of our total revenue. To achieve these objectives, we have made and continue to make ongoing changes in our sales and marketing activities, including:
 
· Increasing sales staff headcount.
· Reconfiguring the organization of our sales group to enhance its industry and geographic focus.
· Implementing new sales and marketing campaigns.
· Administering enhanced sales training programs.
· Using third party search engine optimization experts to redirect our efforts in that area.
· Ongoing campaigns to engage and leverage the resources of additional third-party resellers.
 
As a complement to these sales and marketing actions, we have continued to enhance our software engineering group and our focus on optimizing the manner in which we assess the development of new technologies, our approach to managing those projects and the timelines over which we do that work. We have increased our research and development spending to create and introduce new features, functions and capabilities for our products. For more information, see Comparison of the Statement of Operations for the Three Months Ended June 30, 2014 and 2013and Comparison of the Statement of Operations for the Six Months Ended June 30, 2014 and 2013.
 
Recurring Revenue Growth

Recurring revenue includes revenue recognized from our maintenance and support, or M&S, contracts, managed and hosted solutions, and other subscription services such as from our TappIn solution. M&S contracts for our products are sold for fixed periods of time and are typically for one year with some agreements having longer terms. We recognize revenue from these contracts on a monthly basis over the life of the contract. Managed and hosted solutions, such as Managed Information Xchange, or MIX and Hosted EFT, are sold as one, two, or three-year subscriptions with the services invoiced and revenue recognized on a monthly basis. TappIn subscriptions typically are sold for one-year terms with the revenue recognized on a monthly basis.
 
Recurring revenue provides a more predictable revenue stream in future periods which we believe is highly valued by institutional investors and other market participants. We review recurring revenue trends periodically to determine the progress of our M&S and cloud solution sales and customer satisfaction with our ongoing solution development and support activities. We also assess how aggregate contract value (see further discussion below) will factor into possible recurring revenue in future periods.
 
See Comparison of the Statement of Operations for the Three Months Ended June 30, 2014 and 2013, and Comparison of the Statement of Operations for the Six Months Ended June 30, 2014 and 2013 for a discussion of the recurring revenue trends we have experienced.
 
 
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Aggregate Contract Value Growth (Non-GAAP Measurement)

Aggregate contract value, or ACV, is a measure of future revenue potential we have in place under contracts for product sales, M&S, managed solutions, and professional services to be delivered in the future for which we will recognize revenue in future periods. ACV is the sum of the following items:
 
·  
Deferred revenue resulting from payments we have already received for services to be provided in the future.
·  
Amounts we are due to be paid under non-cancellable contracts for future services we will provide under those contracts.
 
Our ACV growth, as illustrated in the table below, is a result of sales success in numerous areas of our business. While we expect ACV may grow in future periods as we potentially continue to increase our volume of non-cancellable contracts for future delivery of our products and services, it could also decrease for a number of reasons including existing customers electing not to renew their maintenance and support contracts or a large professional services contract not being renewed for additional terms as provided in certain of those contracts.

ACV is not a measure of financial performance under GAAP and should not be considered a substitute for deferred revenue. However, we believe it is a meaningful measure of the success of our current selling efforts, specifically with regard to our products we sell as a subscription service and our professional services under contracts for future delivery of those services, because the completion of the selling efforts for those products can precede, sometimes by several quarters, the recognition of revenue from those sales due to such revenue being recognized in future periods as those services are delivered.  Accordingly, we use this metric to assess the effectiveness of current sales and business development activities and how that effectiveness will factor into future revenue. ACV, together with recurring revenue and deferred revenue trends, provides greater insight into how bookings will factor into revenue over specific periods. We determine ACV related to contracts for future delivery of our products and services as follows (in thousands):
 
   
June 30,
 
   
2014
   
2013
 
Amounts we have billed and/or been paid in advance (presented as deferred revenue in our financial statements)
  $ 12,139     $ 10,979  
Amounts we will bill and be paid in the future (will appear in our financial statements when we are paid and/or when we provide the products and services)
    151       538  
Total ACV
  $ 12,290     $ 11,517  
 
The deferred revenue amounts in the table above appear on our balance sheet as follows (in thousands):

   
June 30,
 
   
2014
   
2013
 
Deferred revenue, current portion
  $ 9,493     $ 9,402  
Deferred revenue, non-current portion
    2,646       1,577  
Total deferred revenue
  $ 12,139     $ 10,979  

Our ACV related to M&S contracts that create deferred revenue in our financial statements has generally increased year-to-year in recent years.  Our M&S revenue growth and its increasing percentage of our total revenue are primarily due to our ongoing efforts to increase M&S contract renewal rates, the growing installed base of our software products in the marketplace, and the decline in software license revenue in recent periods. The installed base growth creates a compounding effect for M&S renewals. This effect is due to the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. While we expect this compounding effect to continue to grow, if sales of our on premise enterprise products were to decrease, then new sales of M&S contracts could decrease as well given the typical bundling of M&S contracts with enterprise software solution sales.
 
 
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Our ACV related to contracts for which we will deliver services, earn revenue, and be paid in future periods increased in 2014 compared to 2013. This increase was primarily due to continued growth of M&S sales from which we will earn revenue in future periods. Substantially all purchasers of our EFT software licenses also purchase an M&S contract which in turn also makes them candidates for M&S renewals in future years. This pattern of activity can create a compounding effect for M&S renewals as a result of the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this compounding effect to continue to grow, even as we potentially increase software license revenue in future periods. As our enterprise products become a larger portion of our total revenues, we believe M&S revenues will continue to increase.

Measurement of Income and Expense Excluding Infrequent Events (Non-GAAP Measurement)
 
We use supplemental measurements of income and expense excluding infrequent items to monitor the financial performance of our core operating activities prior to consideration of significant events that occur infrequently. These measurements of income and expense excluding infrequent items include:
 
·  
Operating expenses excluding infrequent items.
·  
Operating income excluding infrequent items.
·  
Net income excluding infrequent items.
·  
Earnings per share excluding infrequent items.
 
We exclude infrequent items from these income and expense measurements because we do not consider them part of our core operating results when assessing our ongoing operational performance, allocating resources to our business activities and preparing operating budgets. We believe that by comparing such income and expense measurements across historical periods, our operating results can be evaluated exclusive of the effects of certain infrequent items that may not be indicative of our core operations.
 
Income and expense excluding infrequent items are not measures of financial performance under GAAP and should not be considered a substitute for the similar items that include infrequent items. While we believe these non-GAAP income and expense measures provide useful supplemental information, there are limitations associated with the use of these non-GAAP income and expense measures. These non-GAAP income and expense measures are not prepared in accordance with GAAP and may not be comparable to similarly titled measures of other companies since there is no standard for preparing these non-GAAP income and expense measures. Items excluded in preparing these non-GAAP income and expense measures individually and collectively can have a material impact on operating expenses, operating income, net income and earnings per share. As a result, these non-GAAP income and expense measures have limitations and should not be considered in isolation from, or as a substitute for, financial statements prepared in accordance with GAAP.
 
During the 2014 quarter, the 2013 quarter, the 2014 six months and the 2013 six months, we had no infrequent items that made it necessary to prepare a measurement of income and expense excluding infrequent events.  According, no such measurement is presented in this Quarterly Report.
 
Adjusted EBITDA Excluding Infrequent Items (Non-GAAP Measurement)

We utilize Adjusted EBITDA (Earnings Before Interest, Taxes, Total Other Income/Expense, Depreciation, Amortization, other than amortization of capitalized software development costs, and Share-Based Compensation Expense) Excluding Infrequent Items to measure profitability and cash flow from our core operating activities. We exclude infrequent items because they typically do not directly impact profitability and cash flow resulting from our core activities. We monitor and review cost of revenues, selling, general, and administrative, or SG&A, expenses and research and development, or R&D, expenses to assess conformance with established budget expectations and to identify specific variances. Identifying and, if necessary, addressing variances above budget is important for the purpose of staying within budget ceilings. However, even variances below budget may indicate imbalances in resource allocations or deviation of operating activities from established expectations.

Adjusted EBITDA Excluding Infrequent Items is not a measure of financial performance under GAAP and should not be considered a substitute for net income. Adjusted EBITDA Excluding Infrequent Items has limitations as an analytical tool and when assessing our operating performance. Adjusted EBITDA Excluding Infrequent Items should not be considered in isolation or as a substitute for net income or other income statement data prepared in accordance with GAAP.
 
 
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During 2013, we modified our computation of Adjusted EBITDA Excluding Infrequent Items to exclude amortization of capitalized software development costs from the amortization amount we add to net income in this calculation. We made that change because amortization of capitalized software development costs is derived from expenditures that are part of our core operating activities related to the development and release of our products. We have recomputed Adjusted EBITDA Excluding Infrequent Items for the 2013 quarter and the 2013 six months from amounts previously reported for that period to exclude amortization of capitalized software development costs. This change resulted in Adjusted EBITDA Excluding Infrequent Items for the 2013 quarter and the 2013 six months being $189,000 and $369,000 less, respectively, than the amount we previously reported for that period.
 
We compute Adjusted EBITDA Excluding Infrequent Items as follows ($ in thousands):
 
   
Three Months Ended
June 30,
   
Six Months Ended
June 30,
 
   
2014
   
2013
   
2014
   
2013
 
Net income (loss)
  $ 488     $ 381     $ 1,023     $ 898  
Add (subtract) items to determine adjusted EBITDA:
                               
Income tax expense
    258       204       511       387  
Interest expense, net
    27       43       47       90  
Depreciation and amortization:
                               
Total depreciation and amortization
    177       264       318       521  
Amortization of capitalized software development costs
    (105 )     (189 )     (173 )     (369 )
Stock-based compensation expense
    130       105       256       297  
Adjusted EBITDA
  $ 975     $ 808     $ 1,982     $ 1,824  
 
See Comparison of the Statement of Operations for the Three Months Ended June 30, 2014 and 2013 and Comparison of the Statement of Operations for the Six Months Ended June 30, 2014 and 2013 for discussion of the variances between periods in the components comprising Adjusted EBITDA Excluding Infrequent Items.
 
Software Products and Services
 
The following is a summary description of our products and solutions.
 
Managed File Transfer Solutions (On Premises and Cloud-based)
 
Our MFT products and solutions allow customers to move large files and large numbers of files securely. We facilitate management, monitoring, and reporting on the file transfers and deliver advanced workflow capabilities to move data and information into and throughout an enterprise.
 
EFT Standard and Enterprise Editions
 
We earn most of our software license revenue from sales of our suite of EFT products and solutions. These “server side” solutions provide a common, scalable MFT platform that accommodates a broad family of add-on modules to provide small and medium-sized businesses, or SMB’s, as well as larger enterprise customers, with increased security, automation, and performance when compared to traditional FTP-based and e-mail delivery systems. The add-on modules allow customers to select the solution configuration most applicable to their requirements for auditing and reporting, encryption, ad hoc and web-based file transfers, operability in or through a DMZ network, and integration with back-end business processes, including workflow automation capabilities. In July 2014, we released Version 7 of our EFT platform which added several enhancements and capabilities including, among others:
 
·  
Active-active high availability, or HA, which maximizes uptime and performance of critical information technology systems.
·  
Enhanced compatibility of WTC file transfers through  HTML5 support in addition to the existing Java Runtime Environment
·  
Increased scalability and business continuity with more flexible, uninterrupted file transfer service
·  
Improved facilitation of PCI DSS version 3.0 compliance with updates to security components, such as PGP and AS2.
 
 
19

 
We continue to develop these products and solutions by, for example, improving their speed and responsiveness of performance, providing additional administration flexibility supporting cross-platform implementation with our DMZ Gateway solution, implementing business activity monitoring, and providing additional language support. We have sustained the year-to-year increase in our revenue from these products and solutions as a result of both our ongoing development of this product line that has continued to enhance its appeal in the marketplace and by delivering quality service and support for these products.  We have a renewed focus on our EFT Standard and Enterprise products to ensure that innovation continues with these highly valued products and that the needs of our clients are met in timely and quality fashion.
 
Cloud-Based MFT
 
We have agreements with Rackspace Hosting, Inc. and PEER 1 Hosting under which we deliver cloud-based, managed file transfer solutions (MIX, Hosted Mail Express, and Hosted EFT) for the secure exchange of business-to-business data, including large files and sensitive data. Our cloud-based solutions allow customers to outsource all or part of their complex and demanding information exchange needs to reduce costs, improve operational efficiencies, track and audit transactions, and provide a greater level of security. Our cloud services capabilities are available in the United States, Canada and in Europe. We meet country-specific compliance requirements in the UK and Canada which can necessitate in-country delivery of the services.
 
The cloud-based solutions established an additional delivery method for our MFT products and solutions and potentially for other solution capabilities. Through our cloud services, we offer new and existing customers “pay as you go”, flexible pricing under one, two, and three-year contracts that help them eliminate upfront capital expenditures. This subscription revenue provides us with a growing revenue stream visible into future periods. While our cloud-based MFT revenue has grown from year-to-year, it does not yet constitute a material portion of our overall revenue.
 
CuteFTP
 
CuteFTP is a ‘“client side” software product, installed on a user’s local computer that enables file transfers from or to a file transfer server. The target market for the CuteFTP product includes, among others, corporate IT professionals who use it to transfer data between locations via the Internet and individual Web site operators who use it to upload their Web pages to their Web hosting provider.
 
CuteFTP continues to have significant brand recognition in the market.  Our current CuteFTP Version 9 introduced several notable new features including:
 
·  
Support for Unicode (UTF-8) characters that allows greater international use.
·  
Web Distributed Authoring and Versioning (WebDAV) support to facilitate collaboration between users in editing and managing documents and files stored on World Wide Web servers.
·  
Integration with TappIn, enabled by the WebDAV support.
 
Version 9 simplified our CuteFTP product line by consolidating all the features of our previous multi-product CuteFTP product line for Windows operating systems into this single version. We continue to offer CuteFTP Version 3.1 software for Mac platforms. We believe current versions of CuteFTP appeal to users wanting features more robust than offered in free alternatives.
 
Wide Area File Services
 
Our WAFS software provides a file sharing, collaboration, and replication solution over multiple sites. WAFS technology provides enterprises with a file access and data protection combination that centralizes data storage and IT administration facilities without compromising data sharing and protection. A key feature and benefit of WAFS is its byte-level differencing architecture that continually transmits only changed bytes (versus an entire file) thereby allowing rapid update of large files accessed by widely dispersed, multiple users. Our latest WAFS Version 4.3, released in April 2014, improved the performance of various WAFS features such as file-based filters, accessing folders that contain a large number of files and file copying processes. Other key features of WAFS include:
 
·  
Native file locking,
·  
Replication to multiple locations simultaneously
·  
Adherence to access control list file permissions
·  
Full UTF-8 support.
 
We have an ongoing product development program to expand the WAFS operating specifications so we can introduce it to a broader spectrum of the marketplace and increase our revenue from this product.
 
 
20

 
Managed E-mail Attachment Solution
 
Our managed e-mail attachment solution, Mail Express, is a client-server application that allows users to send and receive e-mail attachments of unlimited size easily and transparently without resorting to unapproved and potentially insecure methods such as USB drives or social media sites.  The ability of Mail Express to transmit multi-terabyte and larger attachments, which is well beyond the operation range of typical competing approaches to sending email attachments, means the user is limited only by the available bandwidth when sending files as an email attachment.  Mail Express provides increased benefits for information technology organizations by offering greater visibility into email-based file movement across the enterprise, including robust tracking and auditing. The Mail Express application provides flexible, customer-defined administration privileges to allow e-mail administrators and end users to configure specific parameters for handling e-mail attachments in accordance with corporate policy. Mail Express Version 4.04, our current version of this product released jointly with EFT 7.0 in July 2014, provides a number of notable features including:
 
·  
Support of FIPS 140-2 encryption protocols to provide a level of security which, in particular, supports compliance with HIPPA regulations.
·  
Improved password and user account administration and control.
·  
Up to 100,000 licenses per server instance.
·  
Flexibility to integrate with the EFT product suite or deploy as a stand-alone application.
·  
Flexible language support to enhance international appeal.
·  
A dashboard allowing additional administrator visibility into all connected clients.
·  
Updated integration with EFT 7.0. 
 
Secure Content Mobility Solution
 
Our TappIn product line provides the ability to easily and securely access and share documents, pictures, videos and music anytime, anywhere while minimizing the storage of data in the cloud and the associated security and privacy concerns. From the office, at home, or on the road, customers can “Tapp In” to their files, stored in multiple locations, using any web browser and most Internet-enabled tablets, smartphones and similar mobile devices. With TappIn, users can minimize uploading and/or syncing to a cloud storage location and eliminate the need to pay for additional cloud storage. Instead, the TappIn service securely leverages the user’s existing in-house storage devices (such as a desktop computer, in-house network servers or network-attached storage devices), allows sharing of large files and provides encryption to safeguard content.
 
The TappIn solutions incorporate elements of on-premises software, cloud and SaaS delivery models. Unlike other remote access products that can consume significant amounts of storage capacity on a smartphone or tablet, TappIn makes content available through a secure pathway that gives users access to files on their existing in-house storage devices without having to download those files to their mobile device. This delivery method not only saves storage space on the mobile device but also ensures content remains secure and private on the user’s existing in-house storage devices without being required to upload files to a cloud repository as is required by competitive products.
 
We believe secure content mobility is a rapidly emerging, central feature of the markets we serve. We believe growth in smartphone and tablet sales and adoption, combined with rapid growth in retained content and BYOD expectations, potentially will drive strong revenue growth in this market segment particularly in the enterprise space. In order to capitalize on these trends, our future emphasis will be on merging the TappIn technology and functionality with our existing enterprise capabilities to create a secure enterprise content mobility solution.  
 
Professional Services
 
We offer a range of professional services to complement our software and cloud-based solutions. These professional services include product customization and system integration, solution “quickstart” implementations, business process and workflow, policy development, education and training, and solution health checks. In addition, we may provide longer-term engineering services, including supporting multi-year contracts, if necessary to support certain solution implementations and integrations.
 
 
21

 
Our professional services revenue is directly correlated to certain components of our cost of revenues because the services necessarily are labor intensive. For this reason, professional services typically have significantly lower margins than product sales or subscription services. However, we believe professional services allow us to better establish and maintain our solution implementations while also providing our customers with the training and education services that help them make more complete use of our solution capabilities.
 
Maintenance and Support
 
We offer maintenance and support, or M&S, contracts to licensees of all of our software products. These M&S contracts entitle the licensee to software upgrades and technical support services in accordance with the terms of our M&S contract.  Standard technical support services are provided via e-mail and telephone during our regular business hours.  For certain of our products, we offer a Platinum M&S contract which provides access to emergency technical assistance 24 hours per day, 7 days a week.
 
Solution Perspective and Trends
 
 The components of our revenues are as follows ($ in thousands):
 
   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
   
2014
   
2013
   
2014
   
2013
 
         
% of Total
         
% of Total
         
% of Total
         
% of Total
 
   
Amount
   
Revenue
   
Amount
   
Revenue
   
Amount
   
Revenue
   
Amount
   
Revenue
 
Revenue by Product
                                               
EFT Enterprise and Standard
  $ 5,440       81.4 %   $ 4,690       79.2 %   $ 9,994       80.5 %   $ 9,195       77.9 %
Wide Area File Services
    450       6.7 %     287       4.8 %     762       6.1 %     668       5.7 %
Professional Services
    287       4.3 %     426       7.2 %     524       4.2 %     825       7.0 %
CuteFTP
    228       3.4 %     296       5.0 %     474       3.8 %     649       5.5 %
Other
    281       4.2 %     226       3.8 %     659       5.4 %     468       3.9 %
Total Revenue
  $ 6,686       100 %   $ 5,925       100 %   $ 12,413       100.0 %   $ 11,805       100.0 %
                                                                 
Revenue by Type
                                                               
License and other revenue except M&S
  $ 2,989       44.7 %   $ 2,558       43.2 %   $ 5,148       41.5 %   $ 5,155       43.7 %
M&S revenue
    3,697       55.3 %     3,367       56.8 %     7,265       58.5 %     6,650       56.3 %
Total Revenue
  $ 6,686       100.0 %   $ 5,925       100.0 %   $ 12,413       100.0 %   $ 11,805       100.0 %
 
For the 2014 quarter compared to the 2013 quarter, our total revenue, license revenue except M&S and M&S revenue increased 13%, 17% and 10%, respectively. For the 2014 six months compared to the 2013 six months, our total revenue and M&S revenue increased 5% and 9% respectively and our license revenue except M&S remained substantially the same between those periods.
 
Our license and other revenue except M&S was 42% of our total revenue for the 2014 six months. That percentage increased to 45% for the 2014 quarter portion of that period.
 
These trends resulted from changes we have made and continue to make in our business to increase the rate of growth in our revenue across all our product lines. With respect to our sales and marketing activities, those changes have included:
 
· Increasing sales staff headcount.
· Reconfiguring the organization of our sales group to enhance its industry and geographic focus.
· Implementing new sales and marketing campaigns.
·  Introducing new lead generation programs to provide our sales team more opportunities for pro-active selling activities.
· Administering enhanced sales training programs.
· Using third party search engine optimization experts to redirect our efforts in that area.
· Ongoing campaigns to engage and leverage the resources of additional third-party resellers.
 
 
22

 
As a complement to these sales and marketing actions, we have continued to enhance our software engineering group to optimize the manner in which we assess the development of new technologies, our approach to managing those projects and the timelines over which we do that work. We have increased our research and development spending to create and introduce new features, functions and capabilities for our products.
 
While we are focused on increasing the rate of growth of all revenue, we are particularly focused on increasing our license and other revenue except M&S both in absolute terms and as a percentage of our total revenue. In particular, our goals include continuing a return to a growth trend in software license revenue from our lead EFT products and solutions.  By renewing the growth in our EFT software license sales, we believe we will concurrently contribute to continued growth of M&S revenue because substantially all purchasers of our EFT software licenses also purchase an M&S contract which in turn also makes them candidates for M&S renewals in future years. This pattern of activity can create a compounding effect for M&S renewals as a result of the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this compounding effect to continue to grow, even as we potentially increase software license revenue in future periods. As our enterprise products become a larger portion of our total revenues, we believe M&S revenues will continue to increase.
 
For a more complete discussion of our overall revenue trends and mix among products, services and M&S, see Comparison of the Statement of Operations for the Three Months Ended June 30, 2014 and 2013 and Comparison of the Statement of Operations for the Six Months Ended June 30, 2014 and 2013.
 
Liquidity and Capital Resources
 
Our cash and working capital positions were as follows (in thousands):
 
   
June 30, 2014
   
December 31, 2013
 
Cash and cash equivalents
  $ 11,693     $ 9,455  
Working capital
    4,630       1,824  
Working capital plus deferred revenue (non-GAAP presentation)
    16,769       12,624  
 
Deferred revenue, unlike the other liability components of our working capital, is an obligation we will satisfy by providing services in the future to our customers as part of our ongoing operating activities from which we have historically generated cash flow. Our deferred revenue does not involve a disbursement of cash as a direct payment of that liability. Working capital plus deferred revenue is not a measure of financial position under GAAP, has limitations as an analytical tool and when assessing our financial position, and should not be considered a substitute for working capital computed in accordance with GAAP.
 
Our capital requirements principally relate to our need to fund our ongoing operating expenditures, which are primarily related to employee salaries and benefits. We make these expenditures to enhance our existing products, develop new products, sell those products in the marketplace and support our customers after the sale.

We rely on cash and cash flows from operations to fund our operating activities and believe those items will be our principal sources of capital for the foreseeable future. Because our principal sources of capital are cash on hand and cash flow from operations, to the extent that sales decline, our cash flow from operations could also decline.  We plan to expend significant resources in the future for research and development of our products and expansion and enhancement of our sales and marketing activities. If sales decline or if our liquidity is otherwise under duress, we could substantially reduce personnel and personnel-related costs, reduce or substantially eliminate capital expenditures and/or reduce or substantially eliminate certain research and development and sales and marketing expenditures.   We may also sell equity or debt securities or enter into credit arrangements in order to finance future acquisitions or licensing activities, to the extent available.
 
 
23

 
Cash provided or used by our various activities consisted of the following (in thousands):
 
   
Cash Provided (Used) During
the Six Months Ended
June 30,
 
   
2014
   
2013
 
Operating activities
  $ 2,633     $ 1,195  
Investing activities
    (1,440 )     (930 )
Financing activities
    1,045       (532 )
 
Our cash provided by operating activities increased during the 2014 quarter compared to the 2013 quarter primarily due to:
 
·  
Net income after considering adjustments to reconcile net income to net cash provided by operating activities, as set forth on our Condensed Consolidated Statements of Cash Flow, increasing from $1.9  million in the 2013 period to $2.8 million in the 2014 period. See the section below under Comparison of the Statement of Operations for the Six Months Ended June 30, 2014 and 2013 for a discussion of the changes in the components of these amounts.
·  
Accounts payable increasing $342,000 in the 2014 period compared to increasing $160,000 in the 2013 period and primarily due to a combination of higher operating expenses and ongoing cash management programs to extend payment terms with our vendors.
·  
Accrued expenses increasing $793,000 during the 2014 period compared to decreasing $82,000 during the 2013 period primarily due to normal variations in the timing of our payroll payment dates relative to the date of the balance sheet presented as part of our financial statements.
·  
Deferred revenue increasing $1.3 million during the 2014 period compared to increasing $1.2 million during the 2013 period primarily due to increased M&S sales for which we collect cash at the beginning of the period over which we provide M&S services to our customers.
 
Offset by
 
·  
Accounts receivable increasing $2.1 million in the 2014 period compared to increasing $1.5 million in the 2013 period primarily due to an increase in sales in the 2014 period compared to the 2013 period.
·  
Prepaid expenses increasing $66,000 in the 2014 period compared to decreasing $15,000 in the 2013 period with the increase primarily due to prepayments to certain vendors for their services supporting our enhanced sales and marketing activities.
 
 The increased use of cash for investing activities during the 2014 period compared to the 2013 period was primarily due to:
 
·  
An increase in capitalized software development costs due to enhanced product development programs resulting in a greater number of our software development projects having progressed to a stage of having a detailed program design or working prototype.
 
Offset by:
 
·  
A $500,000 disbursement in the 2013 period to satisfy the payment of part of the TappIn earn-out liability, which is an event that did not occur in the 2014 period.
 
Financing activities provided cash in the 2014 period as compared to using cash in the 2013 period primarily due to an increase in cash received from the exercise of stock options as a result of changes in management leadership that resulted in certain former employees exercising their stock options after the end of their employment.
 
 
24

 
Our primary obligations at June 30, 2014 were:
 
·  
An obligation to deliver services in the future to satisfy our right to earn our deferred revenue of $12.2 million. Those future services primarily relate to our obligations under M&S contracts for which we have received advance payment. We will recognize this deferred revenue as revenue over the remaining life of those contracts which generally ranges from one to three years. Deferred revenue, unlike the other liability components of our working capital, is an obligation we will satisfy through by providing services in the future to our customers as part of our ongoing operating activities from which we have historically generated cash flow. Our deferred revenue does not involve a disbursement of cash as a direct payment of that liability.
·  
Notes payable to a bank of $3.7 million (see discussion below under Loan Agreements).
·  
Trade accounts payable, accrued liabilities, obligations under operating leases and amounts due third parties under royalty agreements all incurred in the normal course of business.
 
Loan Agreements
 
In December 2011, we borrowed $7 million under loan agreements with The Bank of San Antonio to fund a portion of the purchase price of TappIn. These loan agreements provide for the following notes payable:
 
·  
A note payable with an original principal balance of $4 million bearing interest at 4.75% per annum and secured by substantially all of our assets.
·  
A note payable with an original principal balance of $3 million bearing interest at 4.25% per annum and secured by a certificate of deposit with The Bank of San Antonio of $3 million bearing interest at 2.0% per annum. This certificate of deposit is included in long-term investments on our balance sheet.
 
At June 30, 2014, the total principal balance outstanding under these notes payable was $3.7 million.
 
Interest and principal are payable under both notes in 60 equal monthly installments aggregating $131,000 each that will fully amortize the notes as of their December 2, 2016 maturity date. The loans may be prepaid at any time without premium or penalty.
 
The Loan Agreements contain the following financial covenants:
 
·  
We must maintain a debt service coverage ratio of at least 1.25. This ratio is defined in the loan agreements as (1) net income plus depreciation, interest and non-cash charges divided by (2) the sum of the current portion of long-term debt plus interest expense. As of June 30, 2014, this debt service coverage ratio was 2.14.
·  
We must maintain a debt to tangible net worth ratio of 4.00:1 or less. This ratio is defined in the loan agreements as (1) total liabilities less deferred revenues divided by (2) total assets, excluding intangible assets, minus total liabilities, excluding deferred revenues. As of June 30, 2014, this debt to tangible net worth ratio was 0.39:1.
·  
We must maintain liquid assets (cash and marketable securities) of at least $2.2 million. As of June 30, 2014, cash and marketable securities were $14.8 million.
 
The loan agreements contain customary events of default including the failure to make payments of principal and interest, the breach of any covenants, the occurrence of a material adverse change, and certain bankruptcy and insolvency events.
 
Contractual Obligations and Commitments
 
At June 30, 2014, our contractual obligations and commitments consisted primarily of the following items:
 
·  
Obligations outstanding under the loan agreements described above.
·  
Operating leases for our office space.
·  
Royalty due third parties, the amount of which is contingent upon sales volumes of certain of our products.
·  
Federal income tax payable.
·  
Trade accounts payable and accrued liabilities.
 
 
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We plan to continue to expend significant resources on product development, sales and marketing in future periods which may require that we enter into additional contractual arrangements and use our cash to acquire or license technology, intellectual property, products, services or businesses related to our current business strategy.
 
Our contractual obligations at June 30, 2014, other than (1) the TappIn earnout liability described below and (2) trade accounts payable, accrued liabilities, royalties and federal income taxes we incur in the normal course of business consisted of the following:
 
   
Amounts Due for the Period (000's)
 
   
Six Months Ending
December 31,
   
Fiscal Years
 
   
2014
      2015 - 2017       2018 - 2020    
Thereafter
   
Total
 
                                   
Long term debt
  $ 706     $ 2,992     $ -     $ -     $ 3,698  
Operating leases
    175       1,077       390       -       1,642  
    $ 881     $ 4,069     $ 390     $ -     $ 5,340  
 
TappIn Earnout Liability
 
Our acquisition of TappIn provides for the possible payment of $4.5 million of contingent consideration remaining as of June 30, 2014, to the former shareholders of TappIn if our TappIn product line achieves certain revenue milestones by no later than December 31, 2014. We have concluded the likelihood that those revenue milestones will be achieved to be remote and that the contingent consideration will not have to be paid.  Accordingly, there is no TappIn earn out liability on our balance sheet as of June 30, 2014.
 
Comparison of the Statement of Operations for the Three Months Ended June 30, 2014 and 2013
 
   
Three Months Ended June 30,
       
   
2014
   
2013
   
$ Change
 
   
(Thousands)
 
Total revenues
  $ 6,686     $ 5,925     $ 761  
Cost of revenues
    197       269       (72 )
Selling, general and administrative  expenses
    4,850       3,796       1,054  
Research and development expenses
    689       968       (279 )
Depreciation and amortization
    177       264       (87 )
Total operating expenses
    5,913       5,297       616  
Income from operations
    773       628       145  
Other income (expense)
    (27 )     (43 )     16  
Net income before income taxes
    746       585       161  
Income tax expense
    258       204       54  
Net income
  $ 488     $ 381     $ 107  
 
Revenue. We derive our revenue primarily from the following activities:
 
·  
Software license revenue, which results from sales of our EFT suite of products and modules, CuteFTP, Mail Express and WAFS products and solutions, which we typically recognize at the time of product shipment.
·  
Subscription revenues under a SaaS model from sales of our Managed Solutions, which include Managed Information Exchange, or MIX, Hosted Enhanced File Transfer, or Hosted EFT Server and TappIn, which is typically recognized on a monthly basis as the services are billed over the contract period and which ranges from one to three years.
·  
Maintenance and support revenue under contracts to provide ongoing product support and software updates to our customers who have purchased license software, which we typically recognize ratably over the contractual period, which is typically one year, but can be up to three years.
·  
Professional services revenue, which includes a variety of customization, implementation, and integration services, as well as delivery of education and training associated with our solutions, all of which are recognized as the services are performed and accepted by the client.
 
 
26

 
 The components of our revenues were as follows ($ in thousands):
 
   
Three Months Ended June 30,
 
   
2014
   
2013
 
         
% of Total
         
% of Total
 
   
Amount
   
Revenue
   
Amount
   
Revenue
 
Revenue by Product
                       
EFT Enterprise and Standard
  $ 5,440       81 %   $ 4,690       79 %
Wide Area File Services
    450       7 %     287       5 %
Professional Services
    287       4 %     426       7 %
CuteFTP
    228       3 %     296       5 %
Other
    281       4 %     226       4 %
Total Revenue
  $ 6,686       100 %   $ 5,925       100 %
                                 
Revenue by Type
                               
License and other revenue except M&S
  $ 2,989       45 %   $ 2,558       43 %
M&S revenue
    3,697       55 %     3,367       57 %
Total Revenue
  $ 6,686       100 %   $ 5,925       100 %
 
Our total revenue, license revenue except M&S and M&S revenue increased 13%, 17% and 10%, respectively. Our license and other revenue except M&S was 45% of our total revenue for the 2014 quarter compared to 43% of our total revenue for the 2013 quarter.
 
These trends resulted from changes we have made and continue to make in our business to increase the rate of growth in our revenue across all our product lines. With respect to our sales and marketing activities, those changes have included:
 
· Increasing sales staff headcount.
· Reconfiguring the organization of our sales group to enhance its industry and geographic focus.
· Implementing new sales and marketing campaigns.
·  Introducing new lead generation programs to provide our sales team more opportunities for pro-active selling activities.
· Administering enhanced sales training programs.
· Using third party search engine optimization experts to redirect our efforts in that area.
· Ongoing campaigns to engage and leverage the resources of additional third-party resellers.
 
As a complement to these sales and marketing actions, we have continued to enhance our software engineering group  to optimize the manner in which we assess the development of new technologies, our approach to managing those projects and the timelines over which we do that work. We have increased our research and development spending to create and introduce new features, functions and capabilities for our products.
 
While we are focused on increasing the rate of growth of all revenue, we are particularly focused on increasing our license and other revenue except M&S both in absolute terms and as a percentage of our total revenue. In particular, our goals include continuing a return to a growth trend in software license revenue from our lead EFT products and solutions.  By renewing the growth in our EFT software license sales, we believe we will concurrently contribute to continued growth of M&S revenue because substantially all purchasers of our EFT software licenses also purchase an M&S contract which in turn also makes them candidates for M&S renewals in future years. This pattern of activity can create a compounding effect for M&S renewals as a result of the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this compounding effect to continue to grow, even as we potentially increase software license revenue in future periods. As our enterprise products become a larger portion of our total revenues, we believe M&S revenues will continue to increase.
 
 
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Revenue from our EFT suite of products and modules increased 16%. This increase resulted from the sales and marketing and software engineering initiatives described above.
 
The 57% increase in Wide Area File Services, or WAFS, revenue was primarily due to ongoing improvements we made and continue to make to this product to support it functioning more effectively and efficiently across a broader range of environments. These improvements have resulted in customers being able to use the WAFS product without encountering many of the legacy WAFS issues that were previously experienced. These improvements were included in WAFS Version 4.3 that we released in April 2014.
 
CuteFTP revenue decreased 23%. This decrease was primarily a result of our decision to focus most of our attention and resources on the EFT and WAFS product lines which we believe have a higher potential for future growth.

Professional services revenue declined 33%. In the 2013 quarter, we earned a significant portion of our professional services revenue under a contract supporting the Standard Army Maintenance System-Enhanced, or SAMS-E, logistics program. We completed the terms of the final option year of the MAT contract in September 2013 such that we did not have this revenue from this source in the 2014 quarter. We believe we can offset the effects of this event by continuing to increase deliveries of our higher margin, commercial (non-government) professional services as we increasingly bundle those services with new sales of our enterprise solutions and as we deliver additional services to existing customers.

M&S revenue in total for all product lines increased 10%. M&S revenue as a percent of our total revenue was 55% in the 2014 quarter and 57% in 2013 quarter. The decrease in M&S revenue as a percent of total revenue reversed a trend in recent periods of M&S revenue becoming an increasing percentage of our total revenue. This decrease in M&S revenue as a percent of total revenue resulted from our focus on increasing our license and other revenue as described above. The amount of M&S revenue continued to grow primarily due to our ongoing efforts to increase M&S contract renewal rates and the growing installed base of our software products in the marketplace. The installed base growth creates a compounding effect for M&S renewals. This effect is due to the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this compounding effect to continue to grow, even as we potentially increase software license revenue in future periods. As our enterprise products become a larger portion of our total revenues, we believe M&S revenues will continue to increase. However, if sales of our on-premise, enterprise products were to decrease, then new sales of M&S contracts could decrease as well given the typical bundling of M&S contracts with enterprise software solution sales. We believe an increase in M&S revenue is a positive indicator of our customers’ ongoing satisfaction with our products purchased in past years.
 
Other revenue increased by 24%.  We earn this revenue primarily from our Mail Express, MIX, Hosted EFT Server, and TappIn product and solution sales.  This increase was due to our continued sales and marketing programs designed to increase the penetration of these products in the marketplace. In particular, we released Mail Express Version 4 in February 2014 which was a driver of this growth.
 
Cost of Revenues.  Cost of revenues consists primarily of royalties, a portion of our internet bandwidth costs, hosted service expenses supporting delivery of our SaaS and cloud-based subscription solutions, expenses directly associated with professional services delivery and amortization of capitalized software development costs.  Cost of revenues decreased 27% primarily due to third party labor costs incurred during the 2013 quarter associated with our delivery of professional services under our contract supporting the Standard Army Maintenance System-Enhanced, or SAMS-E, logistics program not being incurred in the 2014 quarter due to us completing this work in periods subsequent to the 2013 quarter,

Selling, General and Administrative.  Selling, general, and administrative expenses increased 28% primarily due to the new and enhanced sales and marketing initiatives described above in the discussion of our revenue trends. In particular, we increased our expenditures in the areas of sales lead generation and recruitment and enrollment of third-party resellers.

Research and Development.  The overall profile of our research and development activities was as follows (in thousands):
 
   
Three Months Ended
June 30,
 
   
2014
   
2013
 
R&D expense
  $ 689     $ 968  
Capitalized software development costs
    532       189  
Total resources expended for R&D
(non-GAAP measurement)
  $ 1,221     $ 1,157  
 
 
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Research and development expenses decreased 29% primarily due to:

·  
A $343,000 increase in capitalized software development costs due to enhanced product development programs resulting in a greater number of our software development projects having progressed to a stage of having a detailed program design or working prototype.  Capitalized software development costs are excluded from expenses at the time of capitalization but are included in expenses in subsequent periods through amortization when the products to which the capitalized costs relate are completed and ready for sale.

Offset by:

·  
A $170,000 increase in salaries and wages and research and development by third-parties primarily to support the ongoing development of our EFT products and to upgrade the performance of our WAFS product.
 
Total resources expended for R&D set forth above serves to illustrate our total corporate efforts to improve our existing products and to develop new products regardless of whether or not our expenditures for those efforts were expensed or capitalized. Total resources expended for R&D is not a measure of financial performance under GAAP and should not be considered a substitute for R&D expense and capitalized software development costs individually. While we believe the non-GAAP, total resources expended for R&D amount provides useful supplemental information regarding our overall corporate product improvement and new product creation activities, there are limitations associated with the use of this non-GAAP measurement. Total resources expended for R&D is a non-GAAP measure not prepared in accordance with GAAP and may not be comparable to similarly titled measures of other companies since there is no standard for preparing this non-GAAP measure. As a result, this non-GAAP measure of total resources expended for R&D has limitations and should not be considered in isolation from, or as a substitute for, R&D expense and capitalized software development cost individually.
 
Depreciation and Amortization.  Depreciation and amortization expense decreased 33% primarily due to amortization expense relating to the TappIn intangibles in the 2013 quarter for which there was no similar expense in the 2014 quarter due to the TappIn intangible being reduced to zero in periods subsequent to the 2013 quarter.

Other Expense, Net.  Other expense decreased due to lower interest expense resulting from the outstanding principle balance on our notes payable declining as we made the scheduled payments of principle and interest.
 
Income Taxes.  For the 2014 quarter, our effective tax rate of 34% was substantially equivalent to the federal statutory tax rate. Items we consider that influence our effective tax rate relative to the federal statutory tax rate include:

·  
The domestic production activities deduction taken on our federal income tax return that is not an expense for financial statement purposes.

Offset by:

·  
Certain expenses in our financial statements, such as a portion of meals and entertainment expenses, that are not deductible on our federal income tax return.
·  
State income taxes included in income tax expense in our financial statements.
 
For the 2013 quarter, our effective income tax rate of 35% differed from a federal statutory rate of 34% primarily due to: