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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 

 
FORM 10-Q
 

 
x
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the Quarterly Period ended March 31, 2014
 
OR
 
¨
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from            to            .
 
Commission File No. 001-33601
 
GlobalSCAPE, Inc.
(Exact name of registrant as specified in its charter)
 
Delaware
74-2785449
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
   
4500 Lockhill-Selma, Suite 150
San Antonio, Texas
78249
(Address of Principal Executive Office)
(Zip Code)
 
(210) 308-8267
(Registrant’s Telephone Number, Including Area Code)
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    x  Yes     ¨  No
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    x  Yes    ¨  No
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act (check one):
 
Large accelerated filer
¨
Accelerated filer
¨
       
Non-accelerated filer
¨  (Do not check if a smaller reporting company)
Smaller reporting company
x
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    ¨  Yes    x  No
 
As of May 10, 2014, there were 19,800,617 shares of common stock outstanding.
 
 
 

 
GlobalSCAPE Inc.
 
Quarterly Report on Form 10-Q
For the Quarter ended March 31, 2014
 
Index
 
 
GlobalSCAPE®, CuteFTP®, CuteFTP Pro®, CuteBackup®, DMZ Gateway®, CuteSendIt®, Mail Express are registered trademarks of GlobalSCAPE, Inc. are registered trademarks of GlobalSCAPE, Inc. 
 
Secure FTP Server™, Wide Area File Services™, WAFS™, CDP™, Advanced Workflow Engine™, AWE™, Enhanced File Transfer™, Managed Information Xchange™, MIX™, Hosted Enhanced File Transfer Server™, EFT Server™, CuteFTP Lite™, CuteFTP Home™, Secure Ad Hoc Transfer™, SAT™, Total Path Security™, Enhanced File Transfer Server™, EFT Server Enterprise™, Enhanced File Transfer Server Enterprise ™, GlobalSCAPE Securely Connected™, Desktop Transfer Client™, DTC™, Mobile Transfer Client™, MTC™, Web Transfer Client™, WTC™, and appShield™ are trademarks of GlobalSCAPE, Inc. 
 
TappIn® and TappIn and design are registered trademarks of TappIn, Inc., our wholly-owned subsidiary. 
 
TappIn Secure Share ™, Social Share ™, -Now Playing ™, and Enhanced A La Carte Playlist ™, are trademarks of TappIn, Inc., our wholly-owned subsidiary. 
 
Other trademarks and trade names in this Annual Report are the property of their respective owners.
 
 
1

 
GlobalSCAPE, Inc.
Condensed Consolidated Balance Sheets
(in thousands except share amounts)
 
   
March 31, 2014
   
December 31, 2013
 
Assets
           
Current assets:
           
Cash and cash equivalents
  $ 10,687     $ 9,455  
Accounts receivable (net of allowance for doubtful accounts
of $257 and $154 in 2014 and 2013, respectively)
    3,406       3,765  
Federal income tax receivable
    97       113  
Current deferred tax asset
    109       184  
Prepaid expenses
    274       349  
Total current assets
    14,573       13,866  
                 
Long term investments
    3,138       3,122  
Capitalized software development costs, net
    1,711       1,028  
Deferred tax asset
    1,137       1,476  
Goodwill
    12,712       12,712  
Fixed assets, net
    734       744  
Other assets
    144       144  
Total assets
  $ 34,149     $ 33,092  
                 
Liabilities and Stockholders’ Equity
               
Current liabilities:
               
Accounts payable
  $ 693     $ 655  
Accrued expenses
    940       898  
Deferred revenue
    8,718       9,092  
Long term debt, current portion
    1,298       1,397  
Total current liabilities
    11,649       12,042  
                 
Deferred revenue, non-current portion
    1,998       1,708  
Long term debt, non-current portion
    2,747       2,989  
Other long term liabilities
    56       60  
Commitments and contingencies
               
                 
Stockholders’ equity:
               
Preferred stock, par value $0.001 per share, 10,000,000
authorized, no shares issued or outstanding
    -       -  
Common stock, par value $0.001 per share, 40,000,000
authorized, 19,645,236  and 19,592,117 shares issued
at March 31, 2014 and December 31, 2013, respectively
    20       20  
Additional paid-in capital
    16,706       15,834  
Treasury stock, 403,581 shares, at cost, at
March 31, 2014 and December 31, 2013
    (1,452 )     (1,452 )
Retained earnings
    2,425       1,891  
Total stockholders’ equity
    17,699       16,293  
Total liabilities and stockholders’ equity
  $ 34,149     $ 33,092  
 
The accompanying notes are an integral part of these consolidated financial statements.
 
 
2

 
GlobalSCAPE, Inc.
Condensed Consolidated Statements of Operations and Comprehensive Income
(In thousands, except per share amounts)
(Unaudited)
 
   
Three months ended March 31,
 
   
2014
   
2013
 
             
Operating Revenues:
           
Software licenses
  $ 1,545     $ 1,957  
Maintenance and support
    3,568       3,283  
Professional services
    237       399  
Other
    378       240  
Total Revenues
    5,728       5,879  
Operating Expenses:
               
Cost of revenues
    204       263  
Selling, general and administrative
    4,049       3,850  
Research and development
    527       762  
Depreciation and amortization
    141       257  
Total operating expenses
    4,921       5,132  
Income from operations
    807       747  
Other expense, net
    (20 )     (47 )
Income before income taxes
    787       700  
Income tax expense
    253       183  
Net income
  $ 534     $ 517  
Comprehensive income
  $ 534     $ 517  
                 
Net income per common share -
               
Basic
  $ 0.03     $ 0.03  
Diluted
  $ 0.03     $ 0.03  
                 
Weighted average shares outstanding:
               
Basic
    19,534       18,444  
Diluted
    20,394       18,982  
 
The accompanying notes are an integral part of these condensed and consolidated financial statements.
 
 
3

 
GlobalSCAPE, Inc.
Condensed Consolidated Statement of Stockholders' Equity
(In thousands, except share amounts)
(Unaudited)
 
               
Additional
                   
   
Common Stock
   
Paid-in
   
Treasury
   
Retained
       
   
Shares
   
Amount
   
Capital
   
Stock
   
Earnings
   
Total
 
                                     
Balances at December 31, 2013
    19,592,117     $ 20     $ 15,834     $ (1,452 )   $ 1,891     $ 16,293  
                                                 
Shares issued upon exercise of stock options
    456,700       -       919       -       -       919  
                                                 
Stock-based compensation expense:
                                               
Stock options
    -       -       94       -       -       94  
Restricted stock
    -       -       32                       32  
                                                 
Net decrease in excess tax benefit from stock-based compensation
    -       -       (173 )     -       -       (173 )
                                                 
Net income
    -       -       -       -       534       534  
                                                 
Balances at March 31, 2014
    20,048,817     $ 20     $ 16,706     $ (1,452 )   $ 2,425     $ 17,699  
 
The accompanying notes are an integral part of these condensed and consolidated financial statements.
 
 
4

 
GlobalSCAPE, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
 
   
For the Three Months Ended March 31,
 
   
2014
   
2013
 
Operating Activities:
           
Net income
  $ 534     $ 517  
Adjustments to reconcile net income to net cash provided by operating activities:
         
Bad debt expense
    108       36  
Depreciation and amortization
    141       257  
Stock-based compensation
    126       192  
Deferred taxes
    414       (47 )
Excess tax deficiency from share-based
compensation
    173       -  
Changes in operating assets and liabilities:
               
Accounts receivable
    251       139  
Prepaid expenses
    75       9  
Income tax payable
    (157 )     84  
Accounts payable
    38       115  
Accrued expenses
    42       (353 )
Deferred revenue - M&S
    (84 )     59  
Other long-term liabilities
    (4 )     (1 )
Net cash provided by operating activities
    1,657       1,007  
Investing Activities:
               
Software development costs
    (751 )     (171 )
Purchase of property and equipment
    (63 )     (18 )
Purchase of TappIn, Inc.  and earnout payments
    -       (500 )
Interest on long term investments
    (16 )     (16 )
Net cash (used in) investing activities
    (830 )     (705 )
Financing Activities:
               
Proceeds from exercise of stock options
    919       4  
Tax deficiency (benefit) from stock-based compensation
    (173 )     -  
Notes payable principle payments
    (341 )     (329 )
Net cash provided by (used in)  financing activities
    405       (325 )
Net increase (decrease) in cash
    1,232       (23 )
Cash at beginning of period
    9,455       8,079  
Cash at end of period
  $ 10,687     $ 8,056  
                 
Supplemental disclosure of cash flow information:
               
Cash paid during the period for:
               
Interest
  $ 49     $ 64  
Income taxes
  $ 45     $ 160  
 
The accompanying notes are an integral part of these consolidated financial statements.
 
 
5

 
GlobalSCAPE, Inc.
 
Notes to Condensed Consolidated Financial Statements
Three Months Ended March 31, 2014
(Unaudited)
 
1.
Nature of Business
 
We provide secure information exchange capabilities for enterprises and consumers through the development and distribution of software, delivery of managed and hosted solutions, and provisioning of associated services. We operate primarily in the Managed File Transfer, or MFT, industry. Our solution portfolio addresses data and information management, movement, security and accessibility across a broad range of environments encompassing data and information in motion (for example, with traditional MFT solutions delivered as on-premises software or as a cloud service) and at rest (for example, through securely deleting or purging files or securely accessing stored data from mobile tablet or smartphone devices).
 
Our solution portfolio facilitates transmission of critical information such as financial data, medical records, customer files, vendor files, personnel files, transaction activity, and other similar documents between diverse and geographically separated network infrastructures while supporting a range of information protection approaches to meet privacy and other security requirements. In addition to enabling secure, flexible transmission of critical information using servers, desktop and notebook computers, and a wide range of network-enabled mobile devices, our products also provide customers with the ability to monitor and audit file transfer activities.
 
Throughout these notes unless otherwise noted, our references to the 2014 quarter and the 2013 quarter refer to the three months ended March 31, 2014 and 2013, respectively.
 
2.
Basis of Presentation
 
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with Rule 10-01 of Regulation S-X, “Interim Financial Statements”, as prescribed by the Securities and Exchange Commission, or SEC. Accordingly, they do not include all information and footnotes required under generally accepted accounting principles in the United States (“GAAP”) for complete financial statements. In the opinion of management, all accounting entries necessary for a fair presentation of our financial position and results of operations have been made. The results of operations for any interim period are not necessarily indicative of the results to be expected for the full year. The information included in this Form 10-Q should be read in conjunction with the financial statements and the notes thereto included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2013, which we refer to as the 2013 Form 10-K, as well as Management’s Discussion and Analysis of Financial Condition and Results of Operations also included in our 2013 Form 10-K and in this report. We follow accounting standards set by the Financial Accounting Standards Board. This board sets GAAP in the United States that we follow in preparing financial statements that report our financial position, results of operations, and sources and uses of cash. We also follow the reporting regulations of the SEC.
 
The preparation of financial statements in accordance with GAAP requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known to exist as of the date the financial statements are published, and the reported amounts of revenues and expenses during the reporting period. Uncertainties with respect to such estimates and assumptions are inherent in the preparation of our financial statements. It is possible the actual results could differ from these estimates and assumptions and could have a material effect on the reported amounts of our financial position and results of operations.
 
3.
Significant Accounting Policies
 
There have been no changes in our significant accounting policies during the 2014 quarter compared to the 2013 quarter or from those described in our 2013 Form 10-K. Listed below is a condensed version of our significant accounting policies.
 
 
6

 
Principles of Consolidation
 
The accompanying consolidated financial statements of GlobalSCAPE, Inc. and its wholly-owned subsidiary (collectively referred to as the “Company” or “we”) are prepared in conformity with GAAP.  All intercompany accounts and transactions have been eliminated.

Revenue Recognition

We develop, market and sell software products and provide services enabling and supporting those products. We recognize revenue from a sale transaction when the following conditions are met:

·  
Persuasive evidence of an arrangement exists.
·  
Delivery has occurred or services have been rendered.
·  
The amount is fixed or determinable.
·  
Collection is reasonably assured.

For a sale transaction not meeting any one of these four criteria, we defer recognition of revenue related to that transaction until all the criteria are met.

We earn the majority of our software license revenue from software products sold under perpetual software license agreements. At the time our customers purchase these products, they typically also purchase a product maintenance and support, or M&S, agreement. These transactions are multiple element software sales for which we assess the presence of vendor specific objective evidence (“VSOE”) of the fair value of the undelivered elements to determine the portion of these sales to recognize as revenue upon delivery of the software product and the portion of these sales to record as deferred revenue at the time the product is delivered. We amortize the deferred revenue component to revenue in future periods as we deliver the related future services to the customer. For transactions, if any, for which we cannot establish VSOE of fair value of the undelivered elements, we initially record the entire transaction as deferred revenue and amortize that amount to revenue in future periods as we deliver the related future services to the customer.
 
Our deferred revenue consists primarily of revenue to be earned in the future as we deliver services under M&S agreements. Certain of our customers will accept, and sometimes pay, our invoices for M&S services prior to the commencement of the M&S period. In such cases, we record accounts receivable and deferred revenue in the same amount at the time we submit an invoice to the customer and commence recognition of the deferred revenue as revenue only after the M&S period begins.
 
For our products delivered under a software-as-a-service transaction on a monthly or other periodic subscription basis, we recognize subscription revenue, including initial setup fees, on a monthly basis over the contractual term of the customer contract as we deliver our products and services. These amounts are in other revenue. Amounts invoiced or paid prior to this revenue recognition are presented as deferred revenue until earned.
 
We provide professional services to our customers consisting primarily of software installation support, operations support and training. We recognize revenue from these services as they are completed and accepted by our customers.
 
We collect sales tax on many of our sales. We do not include sales tax collected in our revenue. We record it as a liability payable to taxing authorities.

Goodwill

Goodwill is not amortized. On at least an annual basis, we test goodwill for impairment at the reporting unit level. We operate as a single reporting unit.

When testing goodwill, we first assess qualitative factors to determine whether it is more likely than not (that is, a likelihood of more than 50 percent) that the fair value of our reporting unit is less than its carrying amount, including goodwill. In performing this qualitative assessment, we assess events and circumstances relevant to us including, but not limited to:

·  
Macroeconomic conditions.
·  
Industry and market considerations.
·  
Cost factors and trends for labor and other expenses of operating our business.
·  
Our overall financial performance and outlook for the future.
·  
Trends in the quoted market value and trading of our common stock.
 
 
7

 
In considering these and other factors, we consider the extent to which any adverse events and circumstances identified could affect the comparison of our reporting unit’s fair value with its carrying amount. We place more weight on events and circumstances that most affect our reporting unit’s fair value or the carrying amount of our net assets. We consider positive and mitigating events and circumstances that may affect our determination of whether it is more likely than not that the fair value of our reporting unit is less than its carrying amount. We evaluate, on the basis of the weight of the evidence, the significance of all identified events and circumstances in the context of determining whether it is more likely than not that the fair value of our reporting unit is less than its carrying amount.

If, after assessing the totality of these qualitative events and circumstances, we determine it is not more likely than not that the fair value of our reporting unit is less than its carrying amount, we conclude there is no impairment of goodwill and perform no further testing in accordance with GAAP. If we conclude otherwise, we proceed with performing the first step, and if necessary, the second step, of the two-step goodwill impairment test prescribed by GAAP.
 
As of December 31, 2013, after assessing the totality of the relevant events and circumstances, we determined it not more likely than not that the fair value of our reporting unit was less than its carrying amount. Accordingly, we concluded there was no impairment of goodwill as of that date. There have been no material events or changes in circumstances since that time indicating that the carrying amount goodwill may exceed it fair market value and that interim testing needed to be performed.
 
Research and Development
 
We expense research and development costs as incurred.
 
Capitalized Software Development Costs
 
When we complete research and development for a software product and have completed a detail program design or a working model of that software product, we capitalize production costs incurred for that software product from that point forward until it is ready for general release to the public. Thereafter, we amortize capitalized software production costs to expense using the straight-line method over the estimated useful life of that product, which is generally three years.
 
Stock-Based Compensation
 
We measure the cost of share-based payment transactions at the grant date based on the calculated fair value of the award. We recognize this cost as an expense ratably over the recipient’s requisite service period during which that award vests or becomes unrestricted.
 
For stock option awards, we estimate their fair value at the grant date using the Black-Scholes option-pricing model considering the following factors:
 
·  
We estimate expected volatility based on historical volatility of our common stock.
·  
We use primarily the simplified method to derive an expected term which represents an estimate of the time options are expected to remain outstanding. We use this method because our options are plain-vanilla options, and we believe our historical option exercise experience is not adequately indicative of our future expectations.
·  
We base the risk-free rate for periods within the contractual life of the option on the U.S. treasury yield curve in effect at the time of grant.
 
For restricted stock awards, we use the quoted price of our common stock on the grant date as the fair value of the award.
 
Income Taxes
 
We account for income taxes using the asset and liability method.  We record deferred tax assets and liabilities based on the difference between the tax bases of assets and liabilities and their carrying amount for financial reporting purposes, as measured by the enacted tax rates and laws that will be in effect when the differences are expected to reverse. Deferred tax assets and liabilities are carried on the balance sheet with the presumption that they will be realizable in future periods in which we generate taxable income.
 
We assess the likelihood that deferred tax assets will be realized from future taxable income. Based on this assessment, we provide any necessary valuation allowance on our balance sheet with a corresponding increase in the tax provision on our statement of operations.   Any valuation allowances we establish are determined based upon a number of assumptions, judgments, and estimates, including forecasted earnings, future taxable income, and the relative proportions of revenue and income before taxes in the various domestic jurisdictions in which we operate.
 
 
8

 
We account for uncertainty in income taxes using a two-step process to determine the amount of tax benefit to be recognized. First, we evaluate the tax position to determine the likelihood that it will be sustained upon external examination. If the tax position is deemed “more-likely-than-not” to be sustained, we assess the tax position to determine the amount of benefit to recognize in the financial statements. The amount of the benefit we recognize is the largest amount that we believe has a greater than 50% likelihood of being realized upon ultimate settlement. Unrecognized tax benefits represent tax positions for which reserves have been established.
 
Use of Estimates
 
The preparation of consolidated financial statements in accordance with U.S. GAAP requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known to exist as of the date the financial statements are published, and the reported amounts of revenues and expenses during the reporting period. Uncertainties with respect to such estimates and assumptions are inherent in the preparation of the Company’s financial statements. It is possible that the actual results could differ from these estimates and assumptions, which could have a material effect on the reported amounts of the Company’s financial position and results of operation.
 
 
4.
Capitalized Software Development Costs
 
Our capitalized software development costs profile was as follows: ($’s in thousands):
 
   
March 31,
 
   
2014
   
2013
 
Gross capitalized cost
  $ 1,981     $ 501  
Accumulated amortization
    (270 )     (62 )
Net balance
  $ 1,711     $ 439  
 
   
Three Months Ended March 31,
 
   
2014
   
2013
 
Amount capitalized
  $ 751     $ 171  
Amortization expense
    (68 )     (34 )
 
   
Released
   
Unreleased
 
   
Products
   
Products
 
             
Gross capitalized amount at March 31, 2014
  $ 750     $ 961  
                 
Future amortization expense:
               
Nine months ended December 31, 2014
  $ 255          
Year ended December 31,
               
2015
    313          
2016
    166          
2017
    16          
Total
  $ 750          
 
The future amortization expense of the gross capitalized software development costs related to unreleased products will be determinable at a future date when those products are ready for general release to the public.
 
 
9

 
5.
Notes Payable
 
In December 2011, we borrowed $7 million under loan agreements with The Bank of San Antonio to fund a portion of the purchase price of TappIn. These loan agreements provide for the following notes payable:
 
·  
A note payable with an original principal balance of $4 million bearing interest at 4.75% per annum and secured by substantially all of our assets.
 
·  
A note payable with an original principal balance of $3 million bearing interest at 4.25% per annum and secured by a certificate of deposit with The Bank of San Antonio of $3.0 million bearing interest at 2.0% per annum. This certificate of deposit is included in long-term investments on our balance sheet.
 
At March 31, 2014, the total principal balance outstanding under these notes payable was $4 million.
 
Interest and principal are payable under both notes payable in 60 equal monthly installments aggregating $131,000 each that will fully amortize the notes as of their December 2, 2016 maturity date. The loans may be prepaid at any time without premium or penalty.
 
Scheduled future principal payments under the loan agreements as of March 31, 2014, were as follows ($ in thousands):
 
Nine months ending December 31, 2014
  $ 1,053  
Year ending December 31,
       
2015
    1,462  
2016
    1,530  
Total
  $ 4,045  
 
The Loan Agreements contain the following financial covenants:
 
·  
We must maintain a debt service coverage ratio of at least 1.25. This ratio is defined in the loan agreements as (1) net income plus depreciation, interest and non-cash charges divided by (2) the sum of the current portion of long-term debt plus interest expense. As of March 31, 2014, this debt service coverage ratio was 2.17.
 
·  
We must maintain a maximum debt to tangible net worth ratio of 4.00:1. This ratio is defined in the loan agreements as (1) total liabilities less deferred revenues divided by (2) total assets, excluding intangible assets, minus total liabilities, excluding deferred revenues. As of March 31, 2014, this debt to tangible net worth ratio was 0.41:1.
 
·  
We must maintain liquid assets (cash and marketable securities) of at least $2.2 million. As of March 31, 2014, cash and marketable securities were $10.7 million.
 
The loan agreements contain customary events of default including the failure to make payments of principal and interest, the breach of any covenants, the occurrence of a material adverse change, and certain bankruptcy and insolvency events.
 
6.
Stock Options, Restricted Stock and Share-Based Compensation
 
We have stock-based compensation plans under which we have granted, and may grant in the future, incentive stock options, non-qualified stock options, and restricted stock to employees and non-employee members of the Board of Directors. Our share-based compensation expense was as follows ($ in thousands):
 
   
Three Months Ended March 31,
 
   
2014
   
2013
 
Share-based compensation expense
  $ 126     $ 192  
 
 
10

 
Stock Options
 
The GlobalSCAPE, Inc. 2010 Employee Long-Term Equity Incentive Plan is our current stock-based incentive plan for our employees.  Provisions and characteristics of this plan include the following:
 
·  
Up to three million shares of common stock may be issued for stock-based incentives including stock options and restricted stock awards.
·  
The exercise price, term and other conditions applicable to each stock option or stock award granted are determined by the Compensation Committee of the Board of Directors.
·  
The exercise price of stock options is set on the grant date and may not be less than the fair market value per share of our stock at market close on that date.
·  
Stock options we issue generally become exercisable ratably over a three year period and expire ten years from the date of grant.
 
We did not issue any restricted stock awards under this plan in during the three months ended March 31, 2014 or 2013. As of March 31, 2014, stock-based incentives for up to 1,331,040 shares remained available for issuance in the future under this plan.
 
Our stock option activity has been as follows:
 
         
Weighted
   
Weighted Average
       
         
Average
   
Remaining
   
Aggregate
 
   
Number of
   
Exercise
   
Contractual
   
Intrinsic
 
   
Shares
   
Price
   
Terms
   
Value
 
               
(Years)
   
(000's)
 
Outstanding at December 31, 2013
    3,117,745     $ 1.92       4.46     $ 1,808  
Granted
    265,500     $ 2.40                  
Forfeited
    82,390     $ 1.48                  
Exercised
    411,700     $ 2.23                  
Outstanding at March 31, 2014
    2,889,155     $ 1.93       5.28     $ 1,945  
                                 
Exercisable at March 31, 2014
    2,056,295     $ 1.91       3.72     $ 1,524  
 
Additional information about our stock options is as follows:
 
   
Three Months Ended March 31,
 
   
2014
   
2013
 
Weighted average fair value of options granted
  $ 1.30     $ 0.76  
Intrinsic value of options exercised
  $ 266,013     $ 714  
Cash received from stock options exercised
  $ 919,204     $ 4,000  
                 
Number of options that vested
    92,080       107,680  
Fair value of options that vested
  $ 93,579     $ 139,312  
                 
Unrecognized compensation expense related to non-vested options at end of year
  $ 745,759     $ 852,000  
Weighted average years over which non-vested option expense will be recognized
  $ 2.24     $ 1.77  
 
 
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We used the following assumptions to determine compensation expense for our stock options using the Black-Scholes option-pricing model:
 
   
Three Months Ended March 31,
 
   
2014
   
2013
 
Expected volatility
    56 %     57 %
Expected annual dividend yield
    0       0  
Risk free rate of return
    1.95 %     1.11 %
Expected option term (years)
    6.00       6.00  
 
Restricted Stock Awards
 
The 2006 Non-Employee Directors Long Term Incentive Plan provides for the issuance of either stock options or restricted stock awards for up to 500,000 shares of our common stock. Provisions of this plan included the following:
 
·  
It authorizes the issuance of up to 500,000 shares of our common stock for stock-based incentives including stock options and restricted stock awards.
·  
The exercise price, term and other conditions applicable to each stock option or stock award granted are determined by the Compensation Committee of the Board of Directors.
·  
Restricted stock awards are initially issued with a legend restricting transferability of the shares until the recipient satisfies the vesting provision of the award, which is generally continuing service for one year subsequent to the date of the award.
 
We did not issue any restricted stock awards under this plan during the three months ended March 31, 2014 or 2013. As of March 31, 2014, stock-based incentives for up to 148,500 shares remained available for issuance in the future under this plan.
 
Our restricted stock awards activity for the three months ended March 31, 2014 has been as follows:
 
               
Total
 
         
Grant Date
   
Fair Value of
 
   
Number of
   
Fair Value
   
Shares That
 
   
Shares
   
Per Share
   
Vested
 
Restricted Shares Outstanding at December 31, 2013
    80,000     $ 1.65        
Shares granted with restrictions
    -                
Shares vested and restrictions removed
    -             $ -  
Restricted Shares Outstanding at March 31, 2014
    80,000     $ 1.65          
 
At March 31, 2014, we had $26,000 of unrecognized compensation expense related to non-vested restricted stock awards. We expect to recognize that expense in the future over a weighted-average period of 2.28 months.
 
7.
TappIn Earnout Liability
 
Our acquisition of TappIn provides for the possible payment of $4.5 million of contingent consideration remaining as of March 31, 2014, to the former shareholders of TappIn if our TappIn product line achieves certain revenue milestones by no later than December 31, 2014. We have concluded the likelihood that those revenue milestones will be achieved and that the contingent consideration will have to be paid both to be remote.  Accordingly, there is no TappIn earn out liability on our balance sheet as of March 31, 2014.
 
 
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8.
Income Taxes
 
Our income tax expense (benefit) reconciles to an income tax expense resulting from applying an assumed statutory federal income rate of 34% to income before income taxes as follows ($ in thousands):

   
Three Months Ended March 31,
 
   
2014
   
2013
 
Income tax expense (benefit) at federal statutory rate
  $ 268     $ 238  
                 
Increase (decrease) in taxes resulting from:
               
Research and development tax credit
    -       (63 )
Domestic production activities deduction
    (17 )     (9 )
State taxes, net of federal benefit
    (3 )     10  
Other
    5       7  
Income tax expense (benefit) per the statement of operations
  $ 253     $ 183  
 
The research and experimentation tax credit, or R&D tax credit, has not been enacted by legislation for 2014. Accordingly our financial statements for 2014 do not include any effects of an R&D tax credit.

As of March 31, 2014, we had federal income tax net operating loss carry forwards of $1.1 million available to offset future federal taxable income, if any. These carry forwards expire in 2030 and 2031.

We have a deferred tax asset of $1.1 million related to the capital loss carry forward resulting from the reduction to zero of our investments in and notes receivable from CoreTrace Corporation in 2012. We can realize this capital loss carry forward deferred tax asset to the extent we have capital gains in future periods against which this capital loss can be deducted. We believe it uncertain that we will have sufficient capital gains in the future to support this deduction which indicates it is not more-likely-than-not that we will realize this deferred tax asset. Accordingly, we have recorded a valuation allowance of $1.1 million for this capital loss carry forward deferred tax asset.

We claimed R&D tax credits on certain of our tax returns and have included the effect of those credits in our provision for income taxes in previous years. Certain of those returns, and in particular the R&D tax credit claimed on those returns, are under routine examination by the Internal Revenue Service. We believe it more-likely-than-not this examination could result in $125,000 of such credits we claimed not being allowed by the Internal Revenue Service.  During 2013, we recorded a valuation allowance for this amount due to the uncertainty of this item.
 
9.
Earnings per Common Share
 
Earnings per share for the periods indicated was as follows (in thousands except per share amounts):
 
   
Three Months Ended March 31,
 
   
2014
   
2013
 
Net income (loss)
  $ 534     $ 517  
                 
Weighted average shares outstanding - basic
    19,534       18,444  
Stock options
    860       538  
Weighted average shares outstanding - diluted
    20,394       18,982  
                 
Net (loss) income per common share - basic
  $ 0.03     $ 0.03  
Net (loss) income per common share - diluted
  $ 0.03     $ 0.03  
 
 
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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
This Quarterly Report on Form 10-Q and any documents incorporated by reference herein contain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities and Exchange Act of 1934, as amended.  “Forward-looking statements” are those statements that are not of historical fact but describe management’s beliefs and expectations.  We have identified many of the forward-looking statements in this Quarterly Report by using words such as “anticipate,” “believe,” “could,” “estimate,” “may,” “expect,” “potentially” and “intend.”  Although we believe these expectations are reasonable, our operations involve a number of risks and uncertainties, including those described in the “Risk Factors” section of our 2013 Form 10-K and other documents filed with the Securities and Exchange Commission.  Therefore, GlobalSCAPE’s actual results could differ materially from those discussed in this Quarterly Report.

In the following discussion, our references to the 2014 quarter and the 2013 quarter refer to the three months ended March 31, 2014 and 2013, respectively.
 
Overview
 
We provide secure information exchange capabilities for enterprises and consumers through the development and distribution of software, delivery of managed and hosted solutions, and provisioning of associated services. We have thousands of enterprise customers and more than one million individual consumers in over 150 countries. Our solutions are used by more than 20,000 U.S. Army personnel deployed worldwide.
 
We believe we are well-positioned to provide secure transfer, sharing, and replication of files that need to be transmitted inside the user’s firewall to distributed offices, or outside the user’s firewall to business and trading partners, including network-enabled mobile devices. Our solution portfolio addresses data and information management, movement, security and accessibility across a broad range of environments encompassing data and information in motion (for example, with traditional Managed File Transfer, or MFT, solutions delivered as on-premises software or as a cloud service) and at rest (for example, through securely deleting or purging files or securely accessing stored data from mobile tablet or smartphone devices).
 
Our solution portfolio facilitates transmission of critical information such as financial data, medical records, customer files, vendor files, personnel files, transaction activity, and other similar documents between diverse and geographically separated network infrastructures while supporting a range of information protection approaches to meet privacy and other security requirements. In addition to enabling secure, flexible transmission of critical information using servers, desktop and notebook computers, and a wide range of network-enabled mobile devices, our products also provide customers with the ability to monitor and audit file transfer activities.
 
Our solutions ensure compliance with government regulations and industry standards relating to the protection of information while allowing users to reduce IT costs, increase efficiency, track and audit transactions, and automate processes. Our solutions also provide data replication, acceleration of file transfer, sharing/collaboration and continuous data backup and recovery to our customers.
 
Our initial product, CuteFTP, a file transfer program used mostly by individuals and small businesses, was first distributed in 1996 over the Internet and achieved significant success and popularity. Since then, we have continued to enhance our portfolio of products to meet the increasing demand for secure information exchange in the MFT industry and adjacent markets such as cloud services. Our capabilities have evolved from personal and small business MFT products to include standard and enterprise versions of our Enhanced File Transfer, or EFT, software with an increasing number of add-on modules that provide additional capabilities such as ad hoc file transfer, advanced auditing and reporting, government-validated cryptography, and workflow automation. We have also developed Wide-Area File Services, or WAFS, software which uses data synchronization to further enhance the ability to replicate, share and backup files within a wide area network or local area network, at higher speeds than possible with alternate approaches.
 
Our Mail Express product offers managed e-mail attachment solutions for information sharing. We believe our managed e-mail attachment solution addresses the needs of customers who are constrained by the typical limits on e-mail attachment size or who require additional security, auditing, and reporting for file attachments shared through e-mail.
 
 
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We also offer software-as-a-service, or SaaS, and cloud-based subscription solutions for information sharing. Our SaaS and cloud-based subscription solutions allow customers to reduce their upfront and total cost of ownership and achieve other recognized benefits of cloud-based solutions, including service elasticity and strong service level agreements for IT infrastructure reliability and performance.  We intend for our managed, cloud-based subscription solutions to be an integral part of our future revenue because these solutions provide recurring revenue which potentially builds over time, as compared to sales of on-premises software licenses which must be reconstituted every period. We have the capability to deliver these services in the United States as well as in additional geographies, such as the United Kingdom and Canada, where country-specific compliance requirements may necessitate in-country service delivery.
 
We serve the secure content mobility market with our TappIn solutions. Secure content mobility provides users with the ability to easily and securely access and share data and information using a web-browser, tablet or other mobile device such as a smartphone. Secure content mobility integrates aspects of ad hoc file transfer, broader MFT capabilities, cloud services, and remote accessibility to address growing market demand for secure, ‘anytime and anywhere’, device-independent access to distributed content. We believe that the inclusion of secure content mobility capability in our portfolio will contribute to the future growth of our business due to the continuing adoption of tablet computers and smartphones.
 
As a corporation, we have won multiple awards for performance and reputation, including:
 
·  
In 2013, we were named in Software Magazine’s Software 500 revenue-based ranking of the world’s largest software and service providers for the third year in a row.
·  
In 2013, we were listed in the highest ranking category of “Champion” in Info-Tech Research Group’s Vendor Landscape Report for managed file transfer for the second year in a row.
·  
In 2013, Texas Monthly named GlobalSCAPE one of the best companies to work for in Texas for the fourth year in a row, ranking us #13 in the medium size category.
·  
In 2013, the San Antonio Business Journal recognized us for fast growth in revenue for the second consecutive year.
 
Key Business Metrics
 
We review a number of key business metrics on an ongoing basis to help us monitor our performance and to identify material trends which may affect our business. The significant metrics we review are described below. Throughout this discussion unless otherwise noted, our references to the “2014 quarter” and the “2013 quarter” refer to the three months ended March 31, 2014 and 2013, respectively.
 
Revenue Growth

We provide products and solutions to small, medium and large, multinational corporations as well as to individual consumers. We have a broad product line that has allowed us to grow revenue through software products installed at a customer’s location as well as through cloud-based and software-as-a-service solution delivery. In addition, we have grown our professional services capabilities to enhance our customers’ implementation, training and overall user experience. Our enterprise products, solutions, and services comprised 96% and 94% of our revenue for the 2014 quarter and 2013 quarter, respectively. We continue to serve consumers and small businesses with our CuteFTP software and other consumer products. Our consumer products, while 4% and 6% of total revenue for the 2014 quarter and 2013 quarter, respectively, are recognized brands in the marketplace that we believe continue to have a positive effect on our overall product offerings and corporate franchise.
 
Although we often have grown revenue sequentially quarter over quarter in recent years, we view annual revenue growth as the more important metric, especially considering the ongoing evolution of our solution portfolio. We believe annual “core” revenue growth, excluding larger, exceptional transactions, is a key metric for monitoring our continued success in developing our business in future periods. Given our diverse solution portfolio and the addition of subscription services, we review our revenue mix and changes in revenue, across all solutions, on a regular basis to identify key trends and adjust resource allocations. 

We believe attaining additional traction in the cloud-based managed solutions and secure content mobility market segments, realizing the potential of new software solutions, and our ability to continue developing and enhancing our existing software solutions into a complete solutions portfolio are significant factors in our continued ability to sustain or possibly increase our revenue growth in future years.
 
 
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The impact of cloud-based managed solutions on our revenue growth trends depends on several key factors, including the number of customers who may shift from software licenses to subscription services, the rate at which they may do so, the subscription term and fees, and the comparative value of the opportunity had it materialized as a software license sale instead of as a subscription service. The long-term impact also depends on whether availability of our managed solutions ultimately provides us with an expanded market footprint enabled by this additional means of delivering our solution capabilities.
 
Similarly, we believe market adoption of secure content mobility solutions, such as those provided by our TappIn solutions, will increase in future periods as use of personal computing devices, such as smart phones and tablets, continues to grow exponentially and as businesses increasingly embrace the rapidly increasing use of mobile devices, including “Bring Your Own Device”, or BYOD, operating models. In order to capitalize on this trend, our future emphasis will be on merging the TappIn technology and functionality with our MFT capabilities to create a TappIn Enterprise solution.  We believe offering the TappIn technology through this integration will maximize the return on our investment in this product line.

We have made and continue to make changes in our business to increase the rate of growth in our revenue across all our product lines. Our license and other revenue except M&S was 38% of our total revenue for the 2014 quarter and 44% of our total revenue for the 2013 quarter. In light of these percentages and as part of our overall revenue growth plan, we are focused on increasing our license revenue both in absolute terms and as a percentage of our total revenue. To achieve these objectives, beginning in the second half of 2013 and continuing into 2014, we have made significant changes in personnel leading our sales and marketing groups.  Under this new leadership, we have:
 
· Increased our sales staff headcount.
· Reconfigured the organization of our sales group to enhance their industry and geographic focus.
· Implemented new sales and marketing campaigns.
· Administered enhanced sales training programs.
· Engaged third party search engine optimization experts to redirect our efforts in that area.
· Launched a campaign to engage and leverage the resources of additional third-party resellers.
 
As a complement to these sales and marketing actions, we also made changes in personnel leading our software engineering group.  Under this new leadership, we have revised the manner in which we assess the development of new technologies, our approach to managing those projects and the timelines over which we do that work. We have increased our research and development spending to create and introduce new features, functions and capabilities for our products. For more information, see Comparison of the Statement of Operations for the Three Months Ended March 31, 2014 and 2013.
 
Recurring Revenue Growth

Recurring revenue includes revenue recognized from our maintenance and support, or M&S, contracts, managed and hosted solutions, and other subscription services such as from our TappIn solution. M&S contracts for our products are sold for fixed periods of time and are typically for one year with some agreements having longer terms. We recognize revenue from these contracts on a monthly basis over the life of the contract. Managed and hosted solutions, such as Managed Information Xchange, or MIX and Hosted EFT, are sold as one, two, or three-year subscriptions with the services invoiced and revenue recognized on a monthly basis. TappIn subscriptions typically are sold for one-year terms with the revenue recognized on a monthly basis.
 
Recurring revenue provides a more predictable revenue stream in future periods which we believe is highly valued by institutional investors and other market participants. We review recurring revenue trends periodically to determine the progress of our M&S and cloud solution sales and customer satisfaction with our ongoing solution development and support activities. We also assess how aggregate contract value (see further discussion below) will factor into possible recurring revenue in future periods.
 
See Comparison of the Statement of Operations for the Three Months Ended March 31, 2014 and 2013, for a discussion of the recurring revenue trends we have experienced.

Aggregate Contract Value Growth (Non-GAAP Measurement)

Aggregate contract value, or ACV, is a measure of future revenue potential we have in place under contracts for product sales, M&S, managed solutions, and professional services to be delivered in the future for which we will recognize revenue in future periods. ACV is the sum of the following items:
 
·  
Deferred revenue resulting from payments we have already received for services to be provided in the future.
·  
Amounts we are due to be paid under non-cancellable contracts for future services we will provide under those contracts.
 
 
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Our ACV growth, as illustrated in the table below, is a result of sales success in numerous areas of our business. While we expect ACV may grow in future periods as we potentially continue to increase our volume of non-cancellable contracts for future delivery of our products and services, it could also decrease for a number of reasons including existing customers electing not to renew their maintenance and support contracts or a large professional services contract not being renewed for additional terms as provided in certain of those contracts.

ACV is not a measure of financial performance under GAAP and should not be considered a substitute for deferred revenue. However, we believe it is a meaningful measure of the success of our current selling efforts, specifically with regard to our products we sell as a subscription service and our professional services under contracts for future delivery of those services, because the completion of the selling efforts for those products can precede, sometimes by several quarters, the recognition of revenue from those sales due to such revenue being recognized in future periods as those services are delivered.  Accordingly, we use this metric to assess the effectiveness of current sales and business development activities and how that effectiveness will factor into future revenue. ACV, together with recurring revenue and deferred revenue trends, provides greater insight into how bookings will factor into revenue over specific periods. We determine ACV related to contracts for future delivery of our products and services as follows:

   
March 31,
 
   
2014
   
2013
 
   
(thousands)
 
Amounts we have billed and/or been paid in advance (presented as deferred revenue in our financial statements)
  $ 10,716     $ 9,832  
Amounts we will bill and be paid in the future (will appear in our financial statements when we are paid and/or when we provide the products and services)
    309       629  
Total ACV
  $ 11,025     $ 10,461  
 
Our ACV related to M&S contracts that create deferred revenue in our financial statements has generally increased year-to-year in recent years.  Our M&S revenue growth and its increasing percentage of our total revenue are primarily due to our ongoing efforts to increase M&S contract renewal rates, the growing installed base of our software products in the marketplace, and the decline in software license revenue in recent periods. The installed base growth creates a compounding effect for M&S renewals. This effect is due to the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. While we expect this compounding effect to continue to grow, if sales of our on premise enterprise products were to decrease, then new sales of M&S contracts could decrease as well given the typical bundling of M&S contracts with enterprise software solution sales.

Our ACV related to contracts we have for which we will deliver services, earn revenue, and be paid in future periods decreased in 2014 compared to 2013. This decrease was primarily due to us completing, in periods subsequent to the 2013 quarter, the delivery of services under our contract supporting the Standard Army Maintenance System-Enhanced, or SAMS-E, logistics program. We believe we can offset the effects of this event by continuing to increase deliveries of our higher margin, commercial (non-government) professional services as we increasingly bundle those services with new sales of our enterprise solutions and as we deliver additional services to existing customers.

Measurement of Income and Expense Excluding Infrequent Events (Non-GAAP Measurement)
 
We use supplemental measurements of income and expense excluding infrequent items to monitor the financial performance of our core operating activities prior to consideration of significant events that occur infrequently. These measurements of income and expense excluding infrequent items include:
 
·  
Operating expenses excluding infrequent items.
·  
Operating income excluding infrequent items.
·  
Net income excluding infrequent items.
·  
Earnings per share excluding infrequent items.
 
 
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 We exclude infrequent items from these income and expense measurements because we do not consider them part of our core operating results when assessing our ongoing operational performance, allocating resources to our business activities and preparing operating budgets. We believe that by comparing such income and expense measurements across historical periods, our operating results can be evaluated exclusive of the effects of certain infrequent items that may not be indicative of our core operations.
 
Income and expense excluding infrequent items are not measures of financial performance under GAAP and should not be considered a substitute for the similar items that include infrequent items. While we believe these non-GAAP income and expense measures provide useful supplemental information, there are limitations associated with the use of these non-GAAP income and expense measures. These non-GAAP income and expense measures are not prepared in accordance with GAAP and may not be comparable to similarly titled measures of other companies since there is no standard for preparing these non-GAAP income and expense measures. Items excluded in preparing these non-GAAP income and expense measures individually and collectively can have a material impact on operating expenses, operating income, net income and earnings per share. As a result, these non-GAAP income and expense measures have limitations and should not be considered in isolation from, or as a substitute for, financial statements prepared in accordance with GAAP.
 
During the 2014 quarter and the 2013 quarter, we had no infrequent items that made it necessary to prepare a measurement of income and expense excluding infrequent events.  According, no such measurement is presented in this Quarterly Report.
 
Adjusted EBITDA Excluding Infrequent Items (Non-GAAP Measurement)

We utilize Adjusted EBITDA (Earnings Before Interest, Taxes, Total Other Income/Expense, Depreciation, Amortization, other than amortization of capitalized software development costs, and Share-Based Compensation Expense) Excluding Infrequent Items to measure profitability and cash flow from our core operating activities. We exclude infrequent items because they typically do not directly impact profitability and cash flow resulting from our core activities. We monitor and review cost of revenues, selling, general, and administrative, or SG&A, expenses and research and development, or R&D, expenses to assess conformance with established budget expectations and to identify specific variances. Identifying and, if necessary, addressing variances above budget is important for the purpose of staying within budget ceilings. However, even variances below budget may indicate imbalances in resource allocations or deviation of operating activities from established expectations.

Adjusted EBITDA Excluding Infrequent Items is not a measure of financial performance under GAAP and should not be considered a substitute for net income. Adjusted EBITDA Excluding Infrequent Items has limitations as an analytical tool and when assessing our operating performance. Adjusted EBITDA Excluding Infrequent Items should not be considered in isolation or as a substitute for net income or other income statement data prepared in accordance with GAAP.

During 2013, we modified our computation of Adjusted EBITDA Excluding Infrequent Items to exclude amortization of capitalized software development costs from the amortization amount we add to net income in this calculation. We made that change because amortization of capitalized software development costs is derived from expenditures that are part of our core operating activities related to the development and release of our products. We have recomputed Adjusted EBITDA Excluding Infrequent Items for the 2013 quarter from amounts previously reported for that period to exclude amortization of capitalized software development costs. This change resulted in Adjusted EBITDA Excluding Infrequent Items for the 2013 quarter being $34,000 less than the amount we previously reported for that period.
 
 
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We compute Adjusted EBITDA Excluding Infrequent Items as follows ($ in thousands):

   
Three Months Ended
 
   
March 31,
 
   
2014
   
2013
 
Net income (loss)
  $ 534     $ 517  
Add (subtract) items to determine adjusted EBITDA:
               
Income tax expense
    253       183  
Interest expense, net
    20       47  
Depreciation and amortization:
               
Total depreciation and amortization
    141       257  
Amortization of capitalized software development costs
    (68 )     (34 )
Stock-based compensation expense
    126       192  
Adjusted EBITDA
  $ 1,006     $ 1,162  
 
See the section below comparing our results of operations for the 2014 quarter and the 2013 quarter for discussion of the variances between periods in the components comprising Adjusted EBITDA Excluding Infrequent Items.
 
Software Products and Services
 
The following is a summary description of our products and solutions.
 
Managed File Transfer Solutions (On Premises and Cloud-based)
 
Our MFT products and solutions allow customers to move large files and large numbers of files securely. We facilitate management, monitoring, and reporting on the file transfers and deliver advanced workflow capabilities to move data and information into and throughout an enterprise.
 
EFT Standard and Enterprise Editions
 
We earn most of our software license revenue from sales of our EFT Standard Edition and EFT Enterprise Edition solutions. These “server side” solutions provide a common, scalable MFT platform that accommodates a broad family of add-on modules to provide small and medium-sized businesses, or SMB’s, as well as larger enterprise customers, with increased security, automation, and performance when compared to traditional FTP-based and e-mail delivery systems. The add-on modules allow customers to select the solution configuration most applicable to their requirements for auditing and reporting, encryption, ad hoc and web-based file transfers, operability in or through a DMZ network, and integration with back-end business processes, including workflow automation capabilities. In 2013, we released Version 6.5 of our EFT platform. Enhancements and added capabilities in this latest version include, among others:
 
·  
Enhanced integration with our Mail Express managed email attachment solution.
·  
Comprehensive support for Unicode UTF-8 encoding allowing greater international use.
·  
Enhanced administrative controls and improved visibility of the status and progress of file transfer activities.
·  
Full support for Microsoft Windows Server 2012 and Microsoft SQL Server 2012.
 
We continue to develop these products and solutions by, for example, improving their speed and responsiveness of performance, providing additional administration flexibility supporting cross-platform implementation with our DMZ Gateway solution, implementing business activity monitoring, and providing additional language support. We have sustained the year-to-year increase in our revenue from these products and solutions as a result of both our ongoing development of this product line that has continued to enhance its appeal in the marketplace and by delivering quality service and support for these products.  We have a renewed focus on our EFT Standard and Enterprise products to ensure that innovation continues with these highly valued products and that the needs of our clients are met in timely and quality fashion.
 
 
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Cloud-Based MFT
 
We have agreements with Rackspace Hosting, Inc., a world leader in the hosting and cloud computing industry and PEER 1 Hosting under which we deliver cloud-based, managed file transfer solutions (MIX, Hosted Mail Express, and Hosted EFT) for the secure exchange of business-to-business data, including large files and sensitive data. Our cloud-based solutions allow customers to outsource all or part of their complex and demanding information exchange needs to reduce costs, improve operational efficiencies, track and audit transactions, and provide a greater level of security. Our cloud services capabilities are available in the United States, Canada and in Europe. We meet country-specific compliance requirements in the UK and Canada which can necessitate in-country delivery of the services.
 
The cloud-based solutions established an additional delivery method for our MFT products and solutions and potentially for other solution capabilities. Through our cloud services, we offer new and existing customers “pay as you go”, flexible pricing under one, two, and three-year contracts that help them eliminate upfront capital expenditures. This subscription revenue provides us with a growing revenue stream visible into future periods. While our cloud-based MFT revenue has grown from year-to-year, it does not yet constitute a material portion of our overall revenue.
 
CuteFTP
 
CuteFTP is a ‘“client side” software product, installed on a user’s local computer that enables file transfers from or to a file transfer server. The target market for the CuteFTP product includes, among others, corporate IT professionals who use it to transfer data between locations via the Internet and individual Web site operators who use it to upload their Web pages to their Web hosting provider.
 
CuteFTP continues to have significant brand recognition in the market.  We released our current CuteFTP Version 9 in 2013 that introduced several notable new features including among others:
 
·  
Support for Unicode (UTF-8) characters that allows greater international use.
·  
Web Distributed Authoring and Versioning (WebDAV) support to facilitate collaboration between users in editing and managing documents and files stored on World Wide Web servers.
·  
Integration with TappIn, enabled by the WebDAV support.
 
Version 9 simplified our CuteFTP product line by consolidating all the features of our previous multi-product CuteFTP product line for Windows operating systems into this single version. We continue to offer CuteFTP Version 3.1 software for Mac platforms. We believe current versions of CuteFTP appeal to users wanting features more robust than offered in free alternatives.
 
Wide Area File Services
 
Our WAFS software provides a file sharing, collaboration, and replication solution over multiple sites. WAFS technology provides enterprises with a file access and data protection combination that centralizes data storage and IT administration facilities without compromising data sharing and protection. A key feature and benefit of WAFS is its byte-level differencing architecture that continually transmits only changed bytes (versus an entire file) thereby allowing rapid update of large files accessed by widely dispersed, multiple users. Our latest WAFS Version 4.3, released in the 2014 quarter, improved the performance of various WAFS features such as file-based filters, accessing folders that contain a large number of files and file copying processes. Other key features of WAFS include:
 
·  
Native file locking,
·  
Replication to multiple locations simultaneously
·  
Adherence to access control list file permissions
·  
Full UTF-8 support.
 
We have an ongoing product development program to expand the WAFS operating specifications so we can introduce it to a broader spectrum of the marketplace and increase our revenue from this product. We believe WAFS will be competitive in the marketplace for the foreseeable future as a product serving the need for wide area file access and data protection.
 
 
20

 
Managed E-mail Attachment Solution
 
Our managed e-mail attachment solution, Mail Express, is a client-server application that allows users to send and receive e-mail attachments of unlimited size easily and transparently without resorting to unapproved and potentially insecure methods such as USB drives or social media sites.  The ability of Mail Express to transmit multi-terabyte and larger attachments, which is well beyond the operation range of typical competing approaches to sending email attachments, means the user is limited only by their available bandwidth when sending files as an email attachment.  Mail Express provides increased benefits for information technology organizations by offering greater visibility into email-based file movement across the enterprise, including robust tracking and auditing. The Mail Express application provides flexible, customer-defined administration privileges to allow e-mail administrators and end users to configure specific parameters for handling e-mail attachments in accordance with corporate policy. Mail Express Version 4, our current version of this product released in 2014, along with previous versions released in 2013, introduced a number of enhancements including:
 
·  
Support of FIPS 140-2 encryption protocols to provide a level of security which, in particular, supports compliance with HIPPA regulations.
·  
Improved password and user account administration and control.
·  
Up to 100,000 licenses per server instance.
·  
Integration with EFT 6.5.
·  
More flexible language support to enhance international appeal.
·  
A new dashboard allowing additional administrator visibility into all connected clients. 
 
We believe Mail Express will be competitive in the marketplace for the foreseeable future as a product for securely sharing and managing large e-mail attachments.
 
Secure Content Mobility Solution
 
Our TappIn product line provides the ability to easily and securely access and share documents, pictures, videos and music anytime, anywhere while minimizing the storage of data in the cloud and the associated security and privacy concerns. From the office, at home, or on the road, customers can “Tapp In” to their files, stored in multiple locations, using any web browser and most Internet-enabled tablets, smartphones and similar mobile devices. With TappIn, users can minimize uploading and/or syncing to a cloud storage location and eliminate the need to pay for additional cloud storage. Instead, the TappIn service securely leverages the user’s existing in-house storage devices (such as a desktop computer, in-house network servers or network-attached storage devices), allows sharing of large files and provides encryption to safeguard content.
 
The TappIn solutions incorporate elements of on-premises software, cloud and SaaS delivery models. Unlike other remote access products that can consume significant amounts of storage capacity on a smartphone or tablet, TappIn makes content available through a secure pathway that gives users access to files on their existing in-house storage devices without having to download those files to their mobile device. This delivery method not only saves storage space on the mobile device but also ensures content remains secure and private on the user’s existing in-house storage devices without being required to upload files to a cloud repository as is required by competitive products.
 
We believe secure content mobility is a rapidly emerging, central feature of the markets we serve, including our primary MFT market. We believe growth in smartphone and tablet sales and adoption, combined with rapid growth in retained content and BYOD expectations, potentially will drive strong revenue growth in this market segment particularly in the enterprise space. In order to capitalize on these trends, our future emphasis will be on merging the TappIn technology and functionality with our MFT capabilities to create a TappIn Enterprise solution.  We believe offering the TappIn technology through this integration will maximize the return on our investment in this product line.
 
Professional Services
 
We offer a range of professional services to complement our software and cloud-based solutions. These professional services include product customization and system integration, solution “quickstart” implementations, business process and workflow, policy development, education and training, and solution health checks. In addition, we may provide longer-term engineering services, including supporting multi-year contracts, if necessary to support certain solution implementations and integrations.
 
 
21

 
Our professional services revenue is directly correlated to certain components of our cost of revenues because the services necessarily are labor intensive. For this reason, professional services typically have significantly lower margins than product sales or subscription services. However, we believe professional services allow us to better establish and maintain our solution implementations while also providing our customers with the training and education services that help them make more complete use of our solution capabilities.
 
Maintenance and Support
 
We offer maintenance and support, or M&S, contracts to licensees of all of our software products. These M&S contracts entitle the licensee to software upgrades and technical support services in accordance with the terms of our M&S contract.  Standard technical support services are provided via e-mail and telephone during our regular business hours.  For certain of our products, we offer a Platinum M&S contract which provides access to emergency technical assistance 24 hours per day, 7 days a week.
 
Solution Perspective and Trends
 
 The components of our revenues are as follows ($ in thousands):
 
   
Three Months Ended March 31,
 
   
2014
   
2013
 
                         
         
% of Total
         
% of Total
 
   
Amount
   
Revenue
   
Amount
   
Revenue
 
Revenue by Product
                       
EFT Enterprise and Standard
  $ 4,553       79.5 %   $ 4,506       76.6 %
Wide Area File Services
    312       5.4 %     381       6.5 %
Professional Services
    237       4.1 %     399       6.8 %
CuteFTP
    247       4.3 %     353       6.0 %
Other
    379       6.6 %     240       4.1 %
Total Revenue
  $ 5,728       99.9 %   $ 5,879       100.0 %
                                 
Revenue by Type
                               
License and other revenue except M&S
  $ 2,160       37.7 %   $ 2,596       44.2 %
M&S revenue
    3,568       62.3 %     3,283       55.8 %
Total Revenue
  $ 5,728       100.0 %   $ 5,879       100.0 %
 
License and other revenue, excluding M&S revenue, in total for all product lines decreased 16.8% primarily as a result of:
 
·  
Unanticipated delays in introducing to the market certain new product features and functionality related to the EFT product line for which some of our existing and potential customers are awaiting prior to making their next purchase of our products.
·  
Lower lead generation during the year ended December 31, 2013 due to new lead generation programs now in place not having been implemented during the early part of that year in a manner that effectively offset the end of previous lead generation programs. This situation had the unintended effect of temporarily slowing the flow of new customer leads from online marketing activities. Since the selling cycle for certain of our products, particularly EFT, can span several months, this lower lead generation in 2013 continued to affect our results in 2014.
 
 
22

 
We have made and continue to make changes in our business to increase the rate of growth in our revenue across all our product lines. Our license and other revenue except M&S was 38% of our total revenue for the 2014 quarter and 44% of our total revenue for the 2013 quarter. In light of these percentages and as part of our overall revenue growth plan, we are focused on increasing our license revenue both in absolute terms and as a percentage of our total revenue. To achieve these objectives, beginning in the second half of 2013 and continuing into the 2014 quarter, we made significant changes in personnel leading our sales and marketing groups.  Under this new leadership, we have:
 
·  
Increased our sales staff headcount.
·  
Reconfigured the organization of our sales group to enhance their industry and geographic focus.
·  
Implemented new sales and marketing campaigns.
·  
Administered enhanced sales training programs.
·  
Engaged third party search engine optimization experts to redirect our efforts in that area.
·  
Launched a campaign to engage and leverage the resources of additional third-party resellers.
·  
Expanded our channel and distribution partner programs.
 
As a complement to these sales and marketing actions, we also made changes in personnel leading our software engineering group.  Under this new leadership, we have revised the manner in which we assess the development of new technologies, our approach to managing those projects and the timelines over which we do that work. We have increased our research and development spending to create and introduce new features, functions and capabilities for our products. For more information, see Comparison of the Statement of Operations for the Three Months Ended March 31, 2014 and 2013.
 
In making these changes, our goals include a return to a growth trend in software license revenue from our lead EFT products and solutions.  By renewing the growth in our EFT software license sales, we believe we will concurrently contribute to continued growth of M&S revenue because substantially all purchasers of our EFT software licenses also purchase an M&S contract which in turn also makes them candidates for M&S renewals in future years This pattern of activity can create a compounding effect for M&S renewals as a result of the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this compounding effect to continue to grow, even as we potentially increase software license revenue in future periods. As our enterprise products become a larger portion of our total revenues, we believe M&S revenues will continue to increase. For a more complete discussion of our overall revenue trends and mix among products, services and M&S, see Comparison of the Statement of Operations for the Three Months Ended March 31, 2014 and 2013.
 
Liquidity and Capital Resources
 
Our cash and working capital positions were as follows (in thousands):
 
   
March 31, 2014
   
December 31, 2013
 
Cash and cash equivalents
  $ 10,687     $ 9,455  
Working capital
    2,924       1,824  
Working capital plus deferred revenue (non-GAAP presentation)
    13,640       12,624  
 
Deferred revenue, unlike the other liability components of our working capital, is an obligation we will satisfy through ongoing operating activities from which we have historically generated cash flow. Our deferred revenue does not involve a disbursement of cash as a direct payment of that liability. Working capital plus deferred revenue is not a measure of financial position under GAAP, has limitations as an analytical tool and when assessing our financial position, and should not be considered a substitute for working capital computed in accordance with GAAP.
 
Our capital requirements principally relate to our need to fund our ongoing operating expenditures, which are primarily related to employee salaries and benefits. We make these expenditures to enhance our existing products, develop new products, sell those products in the marketplace and support our customers after the sale.
 
 
23


We rely on cash and cash flows from operations to fund our operating activities we believe those items will be our principle sources of capital in 2014. Because our principal sources of capital are cash on hand and cash flow from operations, to the extent that sales decline, our cash flow from operations could also decline.  We plan to expend significant resources in the future for research and development of our products and expansion and enhancement of our sales and marketing activities. If sales decline or if our liquidity is otherwise under duress, we could substantially reduce personnel and personnel-related costs, reduce or substantially eliminate capital expenditures and/or reduce or substantially eliminate certain research and development and sales and marketing expenditures.   We may also sell equity or debt securities or enter into credit arrangements in order to finance future acquisitions or licensing activities, to the extent available.
 
Cash provided or used by our various activities consisted of the following (in thousands):
 
   
Cash Provided (Used) During the Three Months Ended March 31,
 
   
2014
   
2013
 
Operating activities
  $ 1,657     $ 1,007  
Investing activities
    (830 )     (705 )
Financing activities
    405       (325 )
 
Our cash provided by operating activities increased during the 2014 quarter compared to the 2013 quarter primarily due to:
 
·  
Net income after considering adjustments to reconcile net income to net cash provided by operating activities (excluding the excess tax benefit from share-based compensation), as set forth on our Condensed Consolidated Statements of Cash Flow, increasing from $955,000 in the 2013 quarter to $1.5 million in the 2014 quarter. See the comparison of statement of operations for the 2014 quarter and the 2013 quarter below for a discussion of the changes in the components of these amounts.
·  
An excess tax benefit from share-based compensation of $173,000 during the 2014 quarter for which there was no similar benefit during the 2013 quarter. This change was due to an increase in our stock price subsequent to the 2013 quarter that yielded a higher deduction on our federal income tax return related to exercises of non-qualified stock options during the 2014 period than we had estimated we would receive as we recorded share-based compensation expense for those options during their vesting period.
·  
Accounts receivable decreasing $251,000 during the 2014 quarter compared to decreasing $139,000 during the 2013 quarter due to enhanced efforts to collect amounts due in accordance with invoice terms.
·  
Accrued expenses increasing $42,000 during the 2014 quarter compared to decreasing $353,000 during the 2013 quarter due to normal variations in the timing of our payroll payment dates relative to the date of the balance sheet presented as part of our financial statements.
 
Offset by
 
·  
Accounts payable increasing $36,000 during the 2014 quarter compared to increasing $115,000 during the 2013 quarter with that lower increase due to the benefits of cash management programs to extend payment terms with our vendors having been substantially realized during the year ended December 31, 2013.
·  
Deferred revenue decreasing $84,000 during the 2014 quarter compared to increasing $59,000 during the 2013 quarter with this change primarily due to payments received related to the non-recurring McLane contract during the 2013 quarter for which there was no similar event during the 2014 quarter due to the successful completion of our work under that contract subsequent to the 2013 quarter.
·  
Income taxes payable decreasing $157,000 during the 2014 quarter as compared to increasing $84,000 during the 2013 quarter due to variations in our current taxable income for federal income tax purposes that are reflective of our financial results along with variations in the timing and amounts of our estimated tax payments.
 
 
24

 
 The increased use of cash for investing activities during the 2014 quarter compared to the 2013 quarter was primarily due to:
 
·  
An increase in capitalized software development costs due to enhanced product development programs resulting in a greater number of our software development projects having progressed to a stage of having a detailed program design or working prototype.
 
Offset by:
 
·  
A $500,000 disbursement in the 2013 quarter to satisfy the payment of part of the TappIn earn-out liability, which is an event that did not occur in the 2014 period.
 
Financing activities provided cash in the 2014 quarter as compared to using cash in the 2013 quarter primarily due to an increase in cash received from the exercise of stock options as a result of changes in management leadership that resulted in certain former employees exercising their stock options after the end of their employment.
 
Our primary obligations at March 31, 2014 were:
 
·  
An obligation to deliver services in the future to satisfy our right to earn our deferred revenue of $10.7 million. Those future services primarily relate to our obligations under maintenance and support contracts for which we have received advance payment. We will recognize this deferred revenue as revenue over the remaining life of those contracts which generally ranges from one to three years. Deferred revenue, unlike the other liability components of our working capital, is an obligation we will satisfy through ongoing operating activities from which we have historically generated cash flow. Our deferred revenue does not involve a disbursement of cash as a direct payment of that liability.
 
·  
Notes payable to a bank of $4.7 million (see discussion below under Loan Agreements).
 
·  
Trade accounts payable, accrued liabilities, obligations under operating leases and amounts due third parties under royalty agreements all incurred in the normal course of business.
 
Loan Agreements
 
In December 2011, we borrowed $7 million under loan agreements with The Bank of San Antonio to fund a portion of the purchase price of TappIn. These loan agreements provide for the following notes payable:
 
·  
A note payable with an original principal balance of $4 million bearing interest at 4.75% per annum and secured by substantially all of our assets.
 
·  
A note payable with an original principal balance of $3 million bearing interest at 4.25% per annum and secured by a certificate of deposit with The Bank of San Antonio of $3.0 million bearing interest at 2.0% per annum. This certificate of deposit is included in long-term investments on our balance sheet.
 
At March 31, 2014, the total principal balance outstanding under these notes payable was $4 million.
 
Interest and principal are payable under both notes payable in 60 equal monthly installments aggregating $131,000 each that will fully amortize the notes as of their December 2, 2016 maturity date. The loans may be prepaid at any time without premium or penalty.
 
 
25

 
The Loan Agreements contain the following financial covenants:
 
·  
We must maintain a debt service coverage ratio of at least 1.25. This ratio is defined in the loan agreements as (1) net income plus depreciation, interest and non-cash charges divided by (2) the sum of the current portion of long-term debt plus interest expense. As of March 31, 2014, this debt service coverage ratio was 2.17.
 
·  
We must maintain a maximum debt to tangible net worth ratio of 4.00:1. This ratio is defined in the loan agreements as (1) total liabilities less deferred revenues divided by (2) total assets, excluding intangible assets, minus total liabilities, excluding deferred revenues. As of March 31, 2014, this debt to tangible net worth ratio was0.41:1.
 
·  
We must maintain liquid assets (cash and marketable securities) of at least $2.2 million. As of March 31, 2014, cash and marketable securities were $10.7 million.
 
The loan agreements contain customary events of default including the failure to make payments of principal and interest, the breach of any covenants, the occurrence of a material adverse change, and certain bankruptcy and insolvency events.
 
Contractual Obligations and Commitments
 
At March 31, 2014, our contractual obligations and commitments consisted primarily of the following items:
 
·  
Obligations outstanding under the loan agreements described above.
 
·  
Operating leases for our office space.
 
·  
Royalty due third parties, the amount of which is contingent upon sales volumes of certain of our products..
 
·  
Federal income tax payable.
 
·  
Trade accounts payable and accrued liabilities.
 
We plan to continue to expend significant resources on product development, sales and marketing in future periods which may require that we enter into additional contractual arrangements and use our cash to acquire or license technology, intellectual property, products, services or businesses related to our current business strategy.
 
Our contractual obligations at March 31, 2014, other than (1) the TappIn earnout liability described below and (2) trade accounts payable, accrued liabilities, royalties and federal income taxes we incur in the normal course of business consisted of the following:
 
   
Amounts Due for the Period (000's)
 
   
Nine Months Ending December 31,
   
Fiscal Years
 
   
2014
      2015 - 2017       2018 - 2020    
Thereafter
   
Total
 
                                   
Long term debt
  $ 1,053     $ 2,992     $ -     $ -     $ 4,045  
Operating leases
    354       1,051       463       -       1,868  
    $ 1,407     $ 4,043     $ 463     $ -     $ 5,913  
 
TappIn Earnout Liability
 
Our acquisition of TappIn provides for the possible payment of $4.5 million of contingent consideration remaining as of March 31, 2014, to the former shareholders of TappIn if our TappIn product line achieves certain revenue milestones by no later than December 31, 2014. We have concluded the likelihood that those revenue milestones will be achieved to be remote and that the contingent consideration will not have to be paid.  Accordingly, there is no TappIn earn out liability on our balance sheet as of March 31, 2014.
 
 
26

 
Comparison of the Statement of Operations for the Three Months Ended March 31, 2014 and 2013
 
   
Three Months Ended March 31,
       
   
2014
   
2013
   
$ Change
 
                   
Total revenues
  $ 5,728     $ 5,879     $ (151 )
Cost of revenues
    204       263       (59 )
Selling, general and administrative  expenses
    4,049       3,850       199  
Research and development expenses
    527       762       (235 )
Depreciation and amortization
    141       257       (116 )
Total operating expenses
    4,921       5,132       (211 )
Income from operations
    807       747       60  
Other income (expense)
    (20 )     (47 )     27  
Net income before income taxes
    787       700       87  
Income tax expense
    253       183       70  
Net income
  $ 534     $ 517     $ 17  
 
Revenue. We derive our revenue primarily from the following activities:
 
·  
Software license revenue, which results from sales of our EFT Enterprise, EFT Standard, CuteFTP, Mail Express and WAFS products and solutions, which we typically recognize at the time of product shipment.
·  
Subscription revenues under a SaaS model from sales of our Managed Solutions, which include Managed Information Exchange, or MIX, Hosted Enhanced File Transfer, or Hosted EFT Server and TappIn, which is typically recognized on a monthly basis as the services are billed over the contract period and which ranges from one to three years.
·  
Maintenance and support revenue under contracts to provide ongoing product support and software updates to our customers who have purchased license software, which we typically recognize ratably over the contractual period, which is typically one year, but can be up to three years.
·  
Professional services revenue, which includes a variety of customization, implementation, and integration services, as well as delivery of education and training associated with our solutions, all of which are recognized as the services are performed and accepted by the client.
 
 The components of our revenues are as follows ($ in thousands):
 
   
Three Months Ended March 31,
 
   
2014
   
2013
 
                         
         
% of Total
         
% of Total
 
   
Amount
   
Revenue
   
Amount
   
Revenue
 
Revenue by Product
                       
EFT Enterprise and Standard
  $ 4,553       79.5 %   $ 4,506       76.6 %
Wide Area File Services
    312       5.4 %     381       6.5 %
Professional Services
    237       4.1 %     399       6.8 %
CuteFTP
    247       4.3 %     353       6.0 %
Other
    379       6.6 %     240       4.1 %
Total Revenue
  $ 5,728       99.9 %   $ 5,879       100.0 %
                                 
Revenue by Type
                               
License and other revenue except M&S
  $ 2,160       37.7 %   $ 2,596       44.2 %
M&S revenue
    3,568       62.3 %     3,283       55.8 %
Total Revenue
  $ 5,728       100.0 %   $ 5,879       100.0 %
 
 
27

 
License and other revenue, excluding M&S revenue, in total for all product lines decreased 16.8% primarily as a result of:
 
·  
Unanticipated delays in introducing to the market certain new product features and functionality related to the EFT product line for which some of our existing and potential customers are awaiting prior to making their next purchase of our products.
·  
Lower lead generation during the year ended December 31, 2013 due to new lead generation programs now in place not having been implemented during the early part of that year in a manner that effectively offset the end of previous lead generation programs. This situation had the unintended effect of temporarily slowing the flow of new customer leads from online marketing activities. Since the selling cycle for certain of our products, particularly EFT, can span several months, this lower lead generation in 2013 continued to affect our results in 2014.
 
We have made and continue to make changes in our business to increase the rate of growth in our revenue across all our product lines. Our license and other revenue except M&S was 38% of our total revenue for the 2014 quarter and 44% of our total revenue for the 2013 quarter. In light of these percentages and as part of our overall revenue growth plan, we are focused on increasing our license revenue both in absolute terms and as a percentage of our total revenue. To achieve these objectives, beginning in the second half of 2013 and continuing into the 2014 quarter, we made significant changes in personnel leading our sales and marketing groups.  Under this new leadership, we have:
 
·  
Increased our sales staff headcount.
·  
Reconfigured the organization of our sales group to enhance their industry and geographic focus.
·  
Implemented new sales and marketing campaigns.
·  
Administered enhanced sales training programs.
·  
Engaged third party search engine optimization experts to redirect our efforts in that area.
·  
Launched a campaign to engage and leverage the resources of additional third-party resellers.
·  
Expanded our channel and distribution partner programs.
 
As a complement to these sales and marketing actions, we also made changes in personnel leading our software engineering group.  Under this new leadership, we have revised the manner in which we assess the development of new technologies, our approach to managing those projects and the timelines over which we do that work. We have increased our research and development spending to create and introduce new features, functions and capabilities for our products. For more information, see Research and Development below.
 
We have made these changes with a goal of returning to a growth trend in software license revenue from our lead EFT products and solutions.  By renewing the growth in our EFT software license sales, we believe we will concurrently contribute to continued growth of M&S revenue because substantially all purchasers of our EFT software licenses also purchase an M&S contract which in turn also makes them candidates for M&S renewals in future years.
 
Revenue from our EFT Enterprise and Standard product lines increase 1%. This net increase is a result of a combination of decreased license revenue offset by increased M&S revenue, with both of those changes being due to the reasons discussed above.
 
The 18.1% decrease in Wide Area File Services, or WAFS, revenue was primarily due to the continuation of our plan, implemented in prior periods, to more selectively sell this product in environments that can be configured to operate within the data transmission volume and stored file size operating specifications of the software which we have found allow customers to effectively use the WAFS product without encountering legacy WAFS issues.  We are continuing development of this product so that it functions effectively and efficiently in additional environments which would allow us to broaden its market opportunities. To that end, we released WAFS Version 4.3 in the 2014 quarter to improve the performance of various WAFS features.
 
CuteFTP revenue decreased 30.1%. This decrease was primarily a result of the effects of lower lead generation during the year ended December 31, 2013 that had a continuing effect on Cute FTP sales in 2014.

Professional services revenue declined 40.6%. In 2013, we earned a significant portion of this professional services revenue under our contract supporting the Standard Army Maintenance System-Enhanced, or SAMS-E, logistics program. We completed the terms of the final option year of the MAT contract in September 2013 such that we did not have this revenue from this source in 2014. We believe we can offset the effects of this event by continuing to increase deliveries of our higher margin, commercial (non-government) professional services as we increasingly bundle those services with new sales of our enterprise solutions and as we deliver additional services to existing customers.
 
 
28


M&S revenue in total for all product lines increased 8.7%. M&S revenue as a percent of our total revenue was 62.3% in the 2014 quarter and 55.8% in 2013 quarter. M&S revenue continued its trend over recent years of becoming an increasing percentage of our total revenue.  Our M&S revenue growth and its increasing percentage of our total revenue are primarily due to our ongoing efforts to increase M&S contract renewal rates, the growing installed base of our software products in the marketplace and the decline in software license revenue in recent periods. The installed base growth creates a compounding effect for M&S renewals. This effect is due to the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this compounding effect to continue to grow, even as we potentially increase software license revenue in future periods. As our enterprise products become a larger portion of our total revenues, we believe M&S revenues will continue to increase. However, if sales of our on-premise, enterprise products were to decrease, then new sales of M&S contracts could decrease as well given the typical bundling of M&S contracts with enterprise software solution sales. We believe an increase in M&S revenue is a positive indicator of our customers’ ongoing satisfaction with our products purchased in past years.
 
Other revenue increased by 57.9%.  We earn this revenue primarily from our Mail Express, MIX, Hosted EFT Server, and TappIn product and solution sales.  This increase was due to our continued sales and marketing programs designed to increase the penetration of these products in the marketplace.
 
Cost of Revenues.  Cost of revenues consists primarily of royalties, a portion of our internet bandwidth costs, hosted service expenses supporting delivery of our SaaS and cloud-based subscription solutions, expenses directly associated with professional services delivery and amortization of capitalized software development costs.  Cost of revenues decreased 22.4% primarily due to third party labor costs incurred during the 2013 quarter associated with our delivery of professional services under our contract supporting the Standard Army Maintenance System-Enhanced, or SAMS-E, logistics program not being incurred in the 2014 quarter due to us completing this work in periods subsequent to the 2013 quarter,

Selling, General and Administrative.  Selling, general, and administrative expenses increased 5.2% primarily due:

·  
An increase in marketing expense of $286,000 resulting from our implementation of new and enhanced marketing programs.

Offset by:

·  
Decreased legal fees of $86,000 due to reduced litigation activity in the 2014 quarter relative to the 2013 quarter.

Research and Development.  The overall profile of our research and development activities is as follows:

   
Three Months Ended March 31,
 
   
2014
   
2013
 
R&D expense
  $ 527     $ 762  
Capitalized software development costs
    751       171  
Total resources expended for R&D
  $ 1,278     $ 933  
 
Research and development expenses decreased 31% primarily due to:

·  
An increase in capitalized software development costs from $171,000 for the 2013 quarter to $751,000 for the 2014 quarter due to enhanced product development programs resulting in a greater number of our software development projects having progressed to a stage of having a detailed program design or working prototype.  Capitalized software development costs are excluded from expenses at the time of capitalization but are included in expenses in subsequent periods through amortization when the products to which the capitalized costs relate are completed and ready for sale.

Offset by:

·  
An increase in external research and development of $249,000 for work to upgrade the performance of our WAFS product and to enhance our products to improve their support of secure information transfer, sharing, and replication using mobile devices.
 
 
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Capitalize software development costs increased due to enhanced product development programs resulting in a greater number of our software development projects having progressed to a stage of having a detailed program design or working prototype.
 
Total resources expended for R&D set forth above serves to illustrate our total corporate efforts to improve our existing products and to develop new products regardless of whether or not our expenditures for those efforts were expensed or capitalized. Total resources expended for R&D is not a measure of financial performance under GAAP and should not be considered a substitute for R&D expense and capitalized software development costs individually. While we believe the non-GAAP, total resources expended for R&D amount provides useful supplemental information regarding our overall corporate product improvement and new product creation activities, there are limitations associated with the use of this non-GAAP measurement. Total resources expended for R&D is a non-GAAP measure not prepared in accordance with GAAP and may not be comparable to similarly titled measures of other companies since there is no standard for preparing this non-GAAP measure. As a result, this non-GAAP measure of total resources expended for R&D has limitations and should not be considered in isolation from, or as a substitute for, R&D expense and capitalized software development cost individually.
 
Depreciation and Amortization.  Depreciation and amortization expense decreased 45% primarily due to amortization expense relating to the TappIn intangibles in the 2013 quarter for which there was no similar expense in the 2014 quarter due to the TappIn intangible being reduced to zero in periods subsequent to the 2013 quarter.

Other Expense, Net.  Other expense decreased due to lower interest expense resulting from the outstanding principle balance on our notes payable declining as we made the scheduled payments of principle and interest.
 
Income Taxes.  For the 2014 quarter, we had an income tax benefit at an effective tax rate of 32.1%, which differed from the statutory federal income tax rate of 34% primarily due to

·  
The domestic production activities deduction taken on our federal income tax return that is not an expense for financial statement purposes.

Offset by:

·  
Certain expenses in our financial statements, such as a portion of meals and entertainment expenses, that are not deductible on our federal income tax return.
·  
State income taxes included in income tax expense in our financial statements.
 
For the 2013 quarter, our effective income tax rate of 27.2% differed from a federal statutory rate of 34% primarily due to:
 
·  
Research and development tax credits that will be claimed on our federal income tax return.
·  
The domestic production activities deduction taken on our federal income tax return that is not an expense for financial statement purposes

Offset by:

·  
Certain expenses in our financial statements, such as a portion of meals and entertainment expenses, that are not deductible on our federal income tax return.
·  
State income taxes included in income tax expense in our financial statements.
·  
The valuation allowance of $1.1 million provided in our financial statements as a result of the affiliated entity asset impairment related to CoreTrace Corporation.
 
 
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Item 3. Quantitative and Qualitative Disclosures About Market Risk
 
We have not utilized derivative financial instruments or derivative commodity instruments. We do not expect to employ these or other strategies to hedge market risk in the foreseeable future. We may invest our cash in money market funds, which are subject to minimal credit and market risk. We believe that the interest rate risk and other relevant market risks associated with these financial instruments are immaterial.
 
During the three months ended March 31, 2014, approximately 33.75% of our sales came from customers outside the United States. We receive all revenue in U.S. dollars, so we have no material exchange rate risk with regard to the sales. We charge Value Added Taxes to our non-business customers in the European Union. We remit these taxes periodically in pound sterling. The impact of this currency translation has not been material to our business.
 
Item 4. Controls and Procedures
 
As of the end of the period covered by this report, our President and Chief Executive Officer and our Chief Financial Officer carried out an evaluation of the effectiveness of GlobalSCAPE’s “disclosure controls and procedures” (as defined in the Securities Exchange Act of 1934 Rules 13a-15(e) and 15d-15(e)) and concluded that the disclosure controls and procedures were effective.
 
There were no changes in our internal controls over financial reporting during the nine months ended September 30, 2013 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
 
 
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Part II. Other Information
 
Item 1. Legal Proceedings
 
GlobalSCAPE was named as one of a number of defendants in a patent infringement suit filed by Achates Reference Publishing, Inc. in the United States District Court for the Eastern District of Texas Marshall Division. During the three months ended June 30, 2013, we settled this matter in a manner that was immaterial to our financial position and results of operations.
 
GlobalSCAPE was named as one of a number of defendants in a patent infringement suit filed by Uniloc Luxembourg S.A. in the United States District Court for the Eastern District of Texas Tyler Division. During the three months ended September 30, 2013, the court dismissed the plaintiff’s claims with prejudice.
 
Item 1A. Risk Factors.
 
In addition to the other information set forth in this report, you should carefully consider the factors discussed in Part I, “Item 1A. Risk Factors” in our 2013 Form 10-K filed with the Securities and Exchange Commission on March 27, 2014. These risk factors could materially affect our business, financial condition or future results, but they are not the only risks facing GlobalSCAPE. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition, and/or operating results.
 
Item 6. Exhibits
 
(a)
Exhibits
 
 
 
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Signatures
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
       
       
     
GLOBALSCAPE, INC.
       
May 13, 2014
 
By:
/s/ James W. Albrecht, Jr.
Date
   
James W. Albrecht, Jr.
     
Chief Financial Officer
 
 
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