Attached files

file filename
8-K - FORM 8-K - Mattersight Corpd350763d8k.htm
EX-99.2 - POWER POINT PRESENTATION - Mattersight Corpd350763dex992.htm

Exhibit 99.1

 

LOGO

Mattersight Announces First Quarter 2012 Results

CHICAGO, IL, May 10, 2012 – Mattersight Corporation (Nasdaq: MATR) today announced financial results for the first quarter ended March 31, 2012.

Mattersight’s total services revenue was $8.9 million, including $7.2 million of subscription revenues. The Company realized an “Adjusted Earnings¹” loss of $0.5 million for the first quarter of 2012. Adjusted Earnings is a non-GAAP measure. For a reconciliation of operating loss to Adjusted Earnings, see the accompanying schedule. Mattersight’s net loss was $3.4 million in the first quarter of 2012 and its operating loss from continuing operations² was $3.2 million.

Q1 Highlights

 

   

Increased subscription revenues by 7% sequentially, and 53% year over year, to a record $7.2 million

 

   

Grew total service revenues by 4% sequentially to $8.9 million

 

   

Expanded gross margins by 500 basis points sequentially

 

   

Improved operating performance by 500 basis points sequentially

 

   

Recorded managed services bookings of $8.0 million

 

   

Ended Q1 with managed services backlog³ of $94.6 million

 

   

Signed a record 7 new pilots, including 2 new logo customers

 

   

Converted 2 pilots, and ended Q1 with a record 13 pilots

Q2 Guidance

Mattersight currently expects its Q2 subscription revenues will be approximately $7.0 million, and its total services revenues will be approximately $8.4 million.

Conference Call Information

Mattersight management will host a conference call at 5:00 p.m. ET on Thursday, May 10, 2012. The conference call and slide presentation will be available at the Investment Community section of Mattersight’s website at http://www.mattersight.com/investment/. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 73455437.

For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until May 24, 2012, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 73455437.

 

LOGO


Safe Harbor for Forward-Looking Statements

Statements in this press release that are not historical facts are “forward-looking statements” that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements, which may be identified by use of words such as “plan,” “may,” “might,” “believe,” “expect,” “intend,” “could,” “would,” “should,” and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight’s SEC filings. You can locate these filings on the Investor Relations page of Mattersight’s website, www.mattersight.com. Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason.

About Mattersight

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight’s Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to improve operational performance and predict future customer and employee outcomes. Mattersight’s analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company’s SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight’s applications are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities and Government. See What Matters™ by visiting www.Mattersight.com.

 

  1 Mattersight presents Adjusted Earnings, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted Earnings provide investors with a better understanding of the results of Mattersight’s operations. Management believes that Adjusted Earnings reflect Mattersight’s resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted Earnings measure should be considered in addition to, not as a substitute for or superior to, operating income, cash flows or other measures of financial performance prepared in accordance with GAAP.

 

 

LOGO

     5.9.12  |       p. 2


  2 On May 28, 2011, the company divested its Integrated Contact Solutions (“ICS”) business unit and “eLoyalty” registered trademark / trade name to a subsidiary of TeleTech Holdings, Inc. As a result of this divestiture, the company has classified the ICS business unit as discontinued operations and the associated results of operations, financial position, and cash flows have been separately recorded as appropriate.

 

  3 Mattersight uses the term “backlog” to reflect the estimated future amount of Managed services revenue related to its Managed services contracts. The value of these contracts is based on anticipated usage volumes over the anticipated term of the agreement. The anticipated term of the agreement is based on the contractually agreed fixed term of the contract, plus agreed upon, but optional, extension periods. Anticipated volumes may be greater or less than anticipated. In addition, these contracts typically are cancellable without cause based on the customer making a substantial early termination payment or forfeiture of prepaid contract amounts. The reported backlog is expected to be recognized as follows: $25.8m in 2012; $29.7m in 2013; $19.7m in 2014; $19.4m in 2015 and thereafter.

Contact

Bill Noon

Vice President, Chief Financial Officer

847.582.7019

ir@mattersight.com

 

 

LOGO

     5.9.12  |       p. 3


MATTERSIGHT CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited and in thousands, except per share data)

 

     For the  
     Three Months Ended  
     March 31,
2012
    April 2,
2011
 

Revenue:

    

Behavioral Analytics revenue

   $ 8,556      $ 5,967   

Other revenue

     345        580   
  

 

 

   

 

 

 

Total services revenue

     8,901        6,547   

Reimbursed expenses

     98        77   
  

 

 

   

 

 

 

Total revenue

     8,999        6,624   

Operating expenses:

    

Cost of Behavioral Analytics revenue

     3,188        2,762   

Cost of other revenue

     204        342   
  

 

 

   

 

 

 

Cost of services

     3,392        3,104   

Reimbursed expenses

     98        77   
  

 

 

   

 

 

 

Total cost of revenue, exclusive of depreciation and amortization:

     3,490        3,181   

Sales, marketing and development

     5,184        4,866   

General and administrative

     1,956        2,755   

Severance and related costs

     679        4   

Depreciation and amortization

     867        775   
  

 

 

   

 

 

 

Total operating expenses

     12,176        11,581   
  

 

 

   

 

 

 

Operating loss

     (3,177     (4,957

Interest and other (expense) income, net

     (102     131   
  

 

 

   

 

 

 

Loss from continuing operations before income taxes

     (3,279     (4,826

Income tax (provision) benefit

     (10     65   
  

 

 

   

 

 

 

Loss from continuing operations

     (3,289     (4,761

(Loss) income from discontinued operations, net of tax

     (81     122   
  

 

 

   

 

 

 

Net loss

     (3,370     (4,639

Dividends related to Series B Stock

     (149     (317
  

 

 

   

 

 

 

Net loss available to common stockholders

   $ (3,519   $ (4,956
  

 

 

   

 

 

 

Per common share:

    

Basic loss from continuing operations

   $ (0.22   $ (0.36 )¹ 
  

 

 

   

 

 

 

Basic (loss) income from discontinued operations

   $ (0.01   $ 0.01   
  

 

 

   

 

 

 

Basic net loss available to common stockholders

   $ (0.22   $ (0.36
  

 

 

   

 

 

 

Per common share:

    

Diluted loss from continuing operations

   $ (0.22   $ (0.36 )¹ 
  

 

 

   

 

 

 

Diluted (loss) income from discontinued operations

   $ (0.01   $ 0.01   
  

 

 

   

 

 

 

Diluted net loss available to common stockholders

   $ (0.22   $ (0.36
  

 

 

   

 

 

 

Shares used to calculate basic net loss per share

     15,750        13,953   
  

 

 

   

 

 

 

Shares used to calculate diluted net loss per share

     15,750        13,953   
  

 

 

   

 

 

 

 

 

LOGO

     5.9.12  |       p. 4


Stock-based compensation, primarily restricted stock, is included in individual line items above:

 

     For the  
     Three Months Ended  
     March 31,
2012
     April 2,
2011
 

Cost of Behavioral Analytics revenue

   $ 6       $ 7   

Sales, marketing and development

     697         872   

General and administrative

     400         550   

Severance and related costs

     268         —     

Discontinued operations

     —           77   

 

  1. As reported in its Form 8-K filed today with the SEC, the Company intends to restate its previously issued Consolidated Statement of Operations for the three year period ended December 31, 2011 to correct for an error in the calculation of Basic and Diluted loss per share from continuing operations. The restatement will reflect in such calculation dividends or other payments made in respect of the Series B Stock. Amounts shown for the three months ended April 2, 2011 reflect such corrections. The effect of such corrections results in a reduction of previously reported Basic and Diluted loss per share from continuing operations of ($0.02) for the period. The change in presentation will have no effect on net loss or any other amounts for any period.

 

 

LOGO

     5.9.12  |       p. 5


MATTERSIGHT CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS

(Unaudited and in thousands)

 

     For the  
     Three Months Ended  
     March 31,
2012
    April 2,
2011
 

Net loss

   $ (3,370   $ (4,639

Other comprehensive loss:

    

Effect of currency translation

     5        (92
  

 

 

   

 

 

 

Comprehensive net loss

   $ (3,365   $ (4,731
  

 

 

   

 

 

 

 

 

LOGO

     5.9.12  |       p. 6


MATTERSIGHT CORPORATION

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited and in thousands, except share and per share data)

 

      March 31,
2012
     December 31,
2011
 
ASSETS:      

Current Assets:

     

Cash and cash equivalents

   $ 26,130       $ 29,408   

Restricted cash

     1,500         1,500   

Receivables (net of allowances of $10 and $13)

     2,068         2,540   

Prepaid expenses

     5,565         5,302   

Other current assets

     479         288   
  

 

 

    

 

 

 

Total current assets

     35,742         39,038   

Equipment and leasehold improvements, net

     4,273         4,271   

Goodwill

     972         972   

Intangibles, net

     235         238   

Other long-term assets

     4,278         4,746   
  

 

 

    

 

 

 

Total assets

   $ 45,500       $ 49,265   
  

 

 

    

 

 

 

LIABILITIES AND STOCKHOLDERS’ EQUITY:

Current Liabilities:

    

Short-term debt

   $ 3,629      $ 3,567   

Accounts payable

     657        812   

Accrued compensation and related costs

     1,978        1,382   

Unearned revenue

     9,140        9,783   

Other current liabilities

     3,795        3,673   
  

 

 

   

 

 

 

Total current liabilities

     19,199        19,217   

Long-term unearned revenue

     2,387        3,036   

Other long-term liabilities

     1,090        1,401   
  

 

 

   

 

 

 

Total liabilities

     22,676        23,654   
  

 

 

   

 

 

 

Series B Stock, $0.01 par value; 5,000,000 shares authorized and designated; 1,670,696 and 1,670,696 shares issued and outstanding at March 31, 2012 and December 31, 2011, respectively, with a liquidation preference of $8,670 and $8,819 at March 31, 2012 and December 31, 2011, respectively

     8,521        8,521   

Stockholders’ Equity:

    

Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued and outstanding

     —          —     

Common stock, $0.01 par value; 50,000,000 shares authorized; 17,983,189 and 18,037,552 shares issued at March 31, 2012, and at December 31, 2011, respectively; and 16,794,571 and 16,935,204 outstanding at March 31, 2012 and December 31, 2011, respectively

     180        180   

Additional paid-in capital

     213,691        212,618   

Accumulated deficit

     (189,149     (185,779

Treasury stock, at cost, 1,188,618 and 1,102,348 shares at March 31, 2012 and December 31, 2011, respectively

     (6,386     (5,891

Accumulated other comprehensive loss

     (4,033     (4,038
  

 

 

   

 

 

 

Total stockholders’ equity

     14,303        17,090   
  

 

 

   

 

 

 

Total liabilities and stockholders’ equity

   $ 45,500      $ 49,265   
  

 

 

   

 

 

 

 

 

LOGO

     5.9.12  |       p. 7


MATTERSIGHT CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited and in thousands)

 

     For the Three Months Ended  
     March 31,
2012
    April 2,
2011
 

Cash Flows from Operating Activities:

    

Net loss

   $ (3,370   $ (4,639

Less: net (loss) income from discontinued operations

     (81     122   
  

 

 

   

 

 

 

Net loss from continuing operations

     (3,289     (4,761

Adjustments to reconcile net loss from continuing operations to net cash (used in) provided by operating activities:

    

Depreciation and amortization

     867        775   

Stock-based compensation

     1,103        1,429   

Severance and related costs

     268        —     

Other

     (2     (86

Changes in assets and liabilities:

    

Receivables

     474        266   

Prepaid expenses

     196        (1,533

Other assets

     (63     (17

Accounts payable

     (155     881   

Accrued compensation and related costs

     328        (160

Unearned revenue

     (1,292     1,970   

Other liabilities

     (198     (104
  

 

 

   

 

 

 

Total adjustments

     1,526        3,421   
  

 

 

   

 

 

 

Net cash used in continuing operations

     (1,763     (1,340

Net cash used in discontinued operations

     (31     (378
  

 

 

   

 

 

 

Net cash used in operating activities

     (1,794     (1,718
  

 

 

   

 

 

 

Cash Flows from Investing Activities:

    

Capital expenditures and other

     (156     (206
  

 

 

   

 

 

 

Net cash used in continuing investing activities

     (156     (206

Net cash used in discontinued investing activities

     —          (158
  

 

 

   

 

 

 

Net cash used in investing activities

     (156     (364
  

 

 

   

 

 

 

Cash Flows from Financing Activities:

    

Principal payments under capital lease obligations

     (536     (444

Acquisition of treasury stock

     (495     (302

Payment of Series B Stock dividends

     (298     —     

Fees from issuance of common stock

     (43     —     

Proceeds from stock compensation and employee stock purchase plans, net

     34        34   
  

 

 

   

 

 

 

Net cash used in continuing financing activities

     (1,338     (712

Net cash used in discontinued financing activities

     —          (29
  

 

 

   

 

 

 

Net cash used in financing activities

     (1,338     (741
  

 

 

   

 

 

 

Effect of exchange rate changes on cash and cash equivalents by continuing operations

     10        (86

Effect of exchange rate changes on cash and cash equivalents by discontinued operations

     —          (22
  

 

 

   

 

 

 

Effect of exchange rate changes on cash and cash equivalents

     10        (108
  

 

 

   

 

 

 

Decrease in cash and cash equivalents

     (3,278     (2,931

Cash and cash equivalents, beginning of period

     29,408        20,872   
  

 

 

   

 

 

 

Cash and cash equivalents of continuing operations, end of period

   $ 26,130      $ 17,941   
  

 

 

   

 

 

 

 

 

LOGO

     5.9.12  |       p. 8


     For the Three Months Ended  
     March 31,
2012
     April 2,
2011
 

Non-Cash Investing and Financing Transactions:

     

Capital lease obligations incurred

   $ 710       $ 639   

Capital equipment purchased on credit

     710         639   

Supplemental Disclosures of Cash Flow Information:

     

Interest paid

   $ 44       $ 39   

 

 

LOGO

     5.9.12  |       p. 9


MATTERSIGHT CORPORATION

CALCULATION OF ADJUSTED EARNINGS MEASURE

(Unaudited and in thousands)

 

     For the  
     Three Months Ended  
     March 31,
2012
    April 2,
2011
 

GAAP — Operating loss

   $ (3,177   $ (4,957

Add back (reduce) the effect of:

    

Stock-based compensation

     1,103        1,429   

Severance and related costs

     679        4   

Depreciation and amortization

     867        775   
  

 

 

   

 

 

 

Adjusted earnings measure — (loss)

   $ (528   $ (2,749
  

 

 

   

 

 

 

 

 

LOGO

     5.9.12  |       p. 10