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8-K - FORM 8-K - Mattersight Corpd301039d8k.htm
EX-99.2 - POWER POINT PRESENTATION - Mattersight Corpd301039dex992.htm

Exhibit 99.1

 

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Mattersight Announces Fourth Quarter 2011 Results

CHICAGO, IL, February 15, 2012 – Mattersight Corporation (Nasdaq: MATR) today announced financial results for the fourth quarter ended December 31, 2011.

Mattersight’s total services revenue was $8.6 million, including $6.7 million¹ of subscription revenues. The Company realized an “Adjusted Earnings²” loss of $1.0 million for the fourth quarter of 2011. Adjusted Earnings is a non-GAAP measure. For a reconciliation of operating loss to Adjusted Earnings, see the accompanying schedule. Mattersight’s net loss was $1.3 million in the fourth quarter of 2011 and its operating loss from continuing operations³ was $3.1 million.

Q4 Highlights

 

   

Increased subscription revenues by 22% sequentially, and 30% year over year, to a record $6.7 million

 

   

Grew total service revenues by 22% sequentially to $8.6 million

 

   

Expanded gross margins by 300 basis points sequentially

 

   

Improved operating performance by 1,800 basis points sequentially

 

   

Closed three new pilots in Q4

 

   

Resolved the arbitration with TCV

 

   

Closed a financing with a new, strategic investor, Investor Growth Capital

 

   

Generated $1.8 million in cash, net of TCV and IGC transactions

Q4 Guidance

Mattersight currently expects its Q1 subscription revenues will increase approximately 6%, sequentially and its total services revenues will increase approximately 5%, sequentially.

Conference Call Information

Mattersight management will host a conference call at 5:00 p.m. ET on Wednesday, February 15, 2012. The conference call and slide presentation will be available at the Investment Community section of Mattersight’s website at http://www.mattersight.com/investment/. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 46920226.

For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until February 29, 2012, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 46920226.

 

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Safe Harbor for Forward-Looking Statements

Statements in this press release that are not historical facts are “forward-looking statements” that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements, which may be identified by use of words such as “plan,” “may,” “might,” “believe,” “expect,” “intend,” “could,” “would,” “should,” and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight’s SEC filings. You can locate these filings on the Investor Relations page of Mattersight’s website, www.mattersight.com. Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason.

About Mattersight

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight’s Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to improve operational performance and predict future customer and employee outcomes. Mattersight’s analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company’s SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight’s applications are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities and Government. See What Matters™ by visiting www.Mattersight.com.

 

  1 Mattersight changed the revenue classification of a specific contract from Other revenue to subscription revenue in the fourth quarter to better reflect the type of services provided under this contract. The impact in the fourth quarter was $0.3 million. Revenue for this specific contract has been reclassified in all historical periods.

 

  2 Mattersight presents Adjusted Earnings, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted Earnings provide investors with a better understanding of the results of Mattersight’s operations. Management believes that Adjusted Earnings reflect Mattersight’s resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted Earnings measure should be considered in addition to, not as a substitute for or superior to, operating income, cash flows or other measures of financial performance prepared in accordance with GAAP.

 

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  3 On May 28, 2011, the company divested its Integrated Contact Solutions (“ICS”) business unit and “eLoyalty” registered trademark / trade name to a subsidiary of TeleTech Holdings, Inc. As a result of this divestiture, the company has classified the ICS business unit as discontinued operations and the associated results of operations, financial position, and cash flows have been separately recorded as appropriate.

Contact

Bill Noon

Vice President, Chief Financial Officer

847.582.7019

ir@mattersight.com

 

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MATTERSIGHT CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited and in thousands, except per share data)

 

     For the     For the  
     Three Months Ended     Twelve Months Ended  
     Dec. 31,
2011
    Jan. 01,
2011
    Dec. 31,
2011
    Jan. 01,
2011
 

Revenue:

        

Behavioral Analytics revenue

   $ 8,259      $ 6,648      $ 27,257      $ 25,246   

Other revenue

     310        1,033        1,519        5,014   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total services revenue

     8,569        7,681        28,776        30,260   

Reimbursed expenses

     79        144        319        625   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     8,648        7,825        29,095        30,885   

Operating expenses:

        

Cost of Behavioral Analytics revenue

     3,503        3,038        12,188        11,999   

Cost of other revenue

     200        616        1,000        3,511   
  

 

 

   

 

 

   

 

 

   

 

 

 

Cost of services

     3,703        3,654        13,188        15,510   

Reimbursed expenses

     79        144        319        625   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total cost of revenue, exclusive of depreciation and amortization shown below:

     3,782        3,798        13,507        16,135   

Sales, marketing and development

     5,196        4,530        19,957        18,640   

General and administrative

     1,790        2,480        9,141        10,082   

Severance and related costs

     40        183        (336     494   

Depreciation

     875        794        3,218        3,291   

Amortization of intangibles

     26        9        177        132   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

     11,709        11,794        45,664        48,774   
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating loss

     (3,061     (3,969     (16,569     (17,889

Interest and other (expense) income, net

     (56     (56     125        (121
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from continuing operations before income taxes

     (3,117     (4,025     (16,444     (18,010

Income tax benefit (provision)

     835        (37     6,115        (93
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from continuing operations

     (2,282     (4,062     (10,329     (18,103

Income from discontinued operations, net of tax

     979        2,300        28,689        4,785   
  

 

 

   

 

 

   

 

 

   

 

 

 

Net (loss) income

     (1,303     (1,762     18,360        (13,318

Series B Stock fair value over stated value

     (6,555     —          (6,555     —     

Dividends related to Series B Stock

     (302     (317     (1,252     (1,273
  

 

 

   

 

 

   

 

 

   

 

 

 

Net (loss) income available to common stockholders

   $ (8,160   $ (2,079   $ 10,553      $ (14,591
  

 

 

   

 

 

   

 

 

   

 

 

 

Per common share:

        

Basic loss from continuing operations

   $ (0.16   $ (0.29   $ (0.73   $ (1.32
  

 

 

   

 

 

   

 

 

   

 

 

 

Basic income from discontinued operations

   $ 0.07      $ 0.17      $ 2.02      $ 0.35   
  

 

 

   

 

 

   

 

 

   

 

 

 

Basic net (loss) income available to common stockholders

   $ (0.56   $ (0.15   $ 0.74      $ (1.06
  

 

 

   

 

 

   

 

 

   

 

 

 

Per common share:

        

Diluted loss from continuing operations

   $ (0.16   $ (0.29   $ (0.73   $ (1.32
  

 

 

   

 

 

   

 

 

   

 

 

 

Diluted income from discontinued operations

   $ 0.07      $ 0.17      $ 2.02      $ 0.35   
  

 

 

   

 

 

   

 

 

   

 

 

 

Diluted net (loss) income available to common stockholders

   $ (0.56   $ (0.15   $ 0.74      $ (1.06
  

 

 

   

 

 

   

 

 

   

 

 

 

Shares used to calculate basic net (loss) income per share

     14,538        13,874        14,225        13,701   
  

 

 

   

 

 

   

 

 

   

 

 

 

Shares used to calculate diluted net (loss) income per share

     14,538        13,874        14,225        13,701   
  

 

 

   

 

 

   

 

 

   

 

 

 

 

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Stock-based compensation, primarily restricted stock, is included in individual line items above:

 

     Dec. 31,
2011
    Jan. 01,
2011
    Dec. 31,
2011
     Jan. 01,
2011
 

Cost of Behavioral Analytics revenue

   $ 3      $ 9      $ 20       $ 68   

Sales, marketing and development

     788        601        3,388         2,484   

General and administrative

     344        449        2,012         1,840   

Discontinued operations

     (393     (291     1,175         809   

 

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MATTERSIGHT CORPORATION

CONSOLIDATED BALANCE SHEETS

(Unaudited and in thousands, except share and per share data)

 

      December 31,
2011
    January 1,
2011
 
ASSETS:     

Current Assets:

    

Cash and cash equivalents

   $ 29,408      $ 20,872   

Restricted cash

     1,500        2,460   

Receivables (net of allowances of $13 and $10)

     2,540        2,041   

Prepaid expenses

     5,302        4,303   

Other current assets

     288        296   

Current assets held for sale

     —          26,946   
  

 

 

   

 

 

 

Total current assets

     39,038        56,918   

Equipment and leasehold improvements, net

     4,271        4,397   

Goodwill

     972        972   

Intangibles, net

     238        323   

Other long-term assets

     4,746        3,582   
  

 

 

   

 

 

 

Total assets

   $ 49,265      $ 66,192   
  

 

 

   

 

 

 
LIABILITIES AND STOCKHOLDERS’ EQUITY (DEFICIT):     

Current Liabilities:

    

Short-term debt

   $ 3,567      $ —     

Accounts payable

     812        372   

Accrued compensation and related costs

     1,382        2,048   

Unearned revenue

     9,783        7,884   

Other current liabilities

     3,673        4,262   

Current liabilities held for sale

     —          31,433   
  

 

 

   

 

 

 

Total current liabilities

     19,217        45,999   

Long-term unearned revenue

     3,036        4,686   

Other long-term liabilities

     1,401        1,561   
  

 

 

   

 

 

 

Total liabilities

     23,654        52,246   
  

 

 

   

 

 

 

Series B Stock, $0.01 par value; 5,000,000 shares authorized and designated; 1,670,696 and 3,549,078 shares issued and outstanding at December 31, 2011 and January 1, 2011, respectively, with a liquidation preference of $8,819 and $19,367 at December 31, 2011 and January 1, 2011, respectively

     8,521        18,100   

Stockholders’ Equity (Deficit):

    

Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued and outstanding

     —          —     

Common stock, $0.01 par value; 50,000,000 shares authorized; 18,037,552 and 15,642,822 shares issued at December 31, 2011, and at January 1, 2011, respectively; and 16,935,204 and 14,786,005 outstanding at December 31, 2011 and January 1, 2011, respectively

     180        156   

Additional paid-in capital

     212,618        207,985   

Accumulated deficit

     (185,779     (204,139

Treasury stock, at cost, 1,102,348 and 856,817 shares at December 31, 2011 and January 1, 2011, respectively

     (5,891     (4,468

Accumulated other comprehensive loss

     (4,038     (3,688
  

 

 

   

 

 

 

Total stockholders’ equity (deficit)

     17,090        (4,154
  

 

 

   

 

 

 

Total liabilities and stockholders’ equity (deficit)

   $ 49,265      $ 66,192   
  

 

 

   

 

 

 

 

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MATTERSIGHT CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited and in thousands)

 

     For the Twelve Months Ended  
     Dec. 31,
2011
    Jan. 01,
2011
 

Cash Flows from Operating Activities:

    

Net income (loss)

   $ 18,360      $ (13,318

Less: net income from discontinued operations

     28,689        4,785   
  

 

 

   

 

 

 

Net loss from continuing operations

     (10,329     (18,103

Adjustments to reconcile net loss from continuing operations to net cash (used in) provided by operating activities:

    

Depreciation and amortization

     3,394        3,422   

Stock-based compensation

     5,420        4,392   

Other

     14        16   

Changes in assets and liabilities:

    

Receivables

     (554     1,422   

Prepaid expenses

     (2,254     985   

Other assets

     128        (19

Accounts payable

     445        (575

Accrued compensation and related costs

     (264     (1,311

Unearned revenue

     275        (1,641

Other liabilities

     (6,784     2   
  

 

 

   

 

 

 

Total adjustments

     (180     6,693   
  

 

 

   

 

 

 

Net cash used in continuing operations

     (10,509     (11,410

Net cash (used in) provided by discontinued operations

     (5,787     8,399   
  

 

 

   

 

 

 

Net cash used in operating activities

     (16,296     (3,011
  

 

 

   

 

 

 

Cash Flows from Investing Activities:

    

Capital expenditures and other

     (833     (1,219

Proceeds from sale/leaseback of assets

     —          423   
  

 

 

   

 

 

 

Net cash used in continuing investing activities

     (833     (796

Net cash provided by (used in) discontinued investing activities

     37,427        (1,593
  

 

 

   

 

 

 

Net cash provided by (used in) investing activities

     36,594        (2,389
  

 

 

   

 

 

 

Cash Flows from Financing Activities:

    

Repurchase Series B shares

     (12,547     —     

Proceeds from issuance of common stock

     6,000        —     

Payment of Series B Stock dividends

     (2,221     (1,297

Acquisition of treasury stock

     (1,008     (1,173

Principal payments under capital lease obligations

     (1,862     (1,578

Decrease in restricted cash

     960        1,285   

Proceeds from stock compensation and employee stock purchase plans, net

     126        202   
  

 

 

   

 

 

 

Net cash used in continuing financing activities

     (10,552     (2,561

Net cash used in discontinued financing activities

     (678     (110
  

 

 

   

 

 

 

Net cash used in financing activities

     (11,230     (2,671
  

 

 

   

 

 

 

Effect of exchange rate changes on cash and cash equivalents by continuing operations

     (299     (65

Effect of exchange rate changes on cash and cash equivalents by discontinued operations

     (233     26   
  

 

 

   

 

 

 

Effect of exchange rate changes on cash and cash equivalents

     (532     (39
  

 

 

   

 

 

 

Increase (decrease) in cash and cash equivalents

     8,536        (8,110

Cash and cash equivalents, beginning of period

     20,872        28,982   
  

 

 

   

 

 

 

Cash and cash equivalents of continuing operations, end of period

   $ 29,408      $ 20,872   
  

 

 

   

 

 

 

 

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     For the Twelve Months Ended  
     Dec. 31,
2011
     Jan. 01,
2011
 

Non-Cash Investing and Financing Transactions:

     

Capital lease obligations incurred

   $ 2,517       $ 1,385   

Capital equipment purchased on credit

     2,517         1,385   

Supplemental Disclosures of Cash Flow Information:

     

Interest paid

   $ 187       $ 157   

 

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MATTERSIGHT CORPORATION

CALCULATION OF ADJUSTED EARNINGS MEASURE

(Unaudited and in thousands)

 

     For the     For the  
     Three Months Ended     Twelve Months Ended  
     Dec. 31,
2011
    Jan. 01,
2011
    Dec. 31,
2011
    Jan. 01,
2011
 

GAAP — Operating loss

   $ (3,061   $ (3,969   $ (16,569   $ (17,889

Add back (reduce) the effect of:

        

Stock-based compensation

     1,135        1,059        5,420        4,392   

Severance and related costs

     40        183        (336     494   

Depreciation and amortization

     901        803        3,395        3,423   
  

 

 

   

 

 

   

 

 

   

 

 

 

Adjusted earnings measure — (loss)

   $ (985   $ (1,924   $ (8,090   $ (9,580
  

 

 

   

 

 

   

 

 

   

 

 

 

 

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