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Castlight Health Announces Fourth Quarter and Full Year 2020 Results


SAN FRANCISCO - February 23, 2021 - Castlight Health, Inc. (NYSE:CSLT), a leading health benefits platform provider, today announced results for its fourth quarter and full year ended December 31, 2020.

“Our strong fourth quarter performance punctuated an important year for Castlight, during which we achieved a number of strategic milestones and delivered Castlight’s best financial performance in the company’s history," said Maeve O'Meara, chief executive officer of Castlight Health. “We accomplished several key achievements in the quarter, including adding a new health plan customer, Blue Cross Blue Shield of Alabama, in December, signing a partnership with Boston Children’s Hospital to support the national vaccination effort, and delivering strong results from our first year live with Care Guides. Our swift decisions early in the year strengthened our financial position, but still enabled us to address our customers’ needs amidst the pandemic. We are confident that the foundation we have built in high-tech, high-touch navigation has us well positioned to capture share in the growing market and deliver ARR growth in 2021.”

Financial performance for the three months ended December 31, 2020 compared to the three months ended December 31, 2019 includes:
GAAP total revenue of $37.1 million, compared to $36.4 million
GAAP gross margin of 65.2%, compared to 55.3%
Non-GAAP gross margin of 68.0%, compared to 57.8%



GAAP operating loss of $1.4 million, compared to $12.2 million
Non-GAAP operating income of $2.7 million, compared to an operating loss of $8.1 million
GAAP net loss per basic and diluted share of $0.01, compared to a net loss per basic and diluted share of $0.08
Non-GAAP net income per basic and diluted share of $0.02, compared to a net loss per basic and diluted share of $0.05
Cash provided by operations of $3.0 million, compared to $4.0 million

Financial performance for the 12 months ended December 31, 2020 compared to the 12 months ended December 31, 2019 includes:

GAAP total revenue of $146.7 million, compared to $143.3 million
GAAP gross margin of 64.5%, compared to 58.8%
Non-GAAP gross margin of 67.5% compared to 61.6%
GAAP operating loss of $62.8 million, compared to a loss of $41.3 million
Non-GAAP operating income of $6.3 million, compared to a loss of $21.7 million
GAAP net loss per basic and diluted share of $0.41, compared to a net loss per basic and diluted share of $0.28
Non-GAAP net income per basic and diluted share of $0.05, compared to a net loss per basic and diluted share of $0.14
Cash used in operations of $5.6 million, compared to $17.4 million used in operations

Total cash and cash equivalents were $49.2 million as of December 31, 2020.

A reconciliation of GAAP to non-GAAP results has been provided in this press release in the accompanying tables. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures.”




Business Outlook
For the full year 2021, the Company expects:
GAAP revenue in the range of $130 million and $135 million
Non-GAAP operating loss between $4 million and $9 million
Non-GAAP net loss per share between $0.02 and $0.06, based on approximately 160 million to 161 million shares
For the first quarter of 2021, the Company expects:

GAAP revenue in the range of $32 million and $34 million

Quarterly Conference Call
Castlight Health senior management will host a conference call to discuss its fourth quarter and full year 2020 results and business outlook today at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time). A live audio webcast of the conference call, together with detailed financial information, can be accessed through the Company’s Investor Relations website at http://ir.castlighthealth.com. An archive of the webcast can also be accessed through the same link. The live conference call can be accessed by dialing (833) 238-7953 and the replay will be available for one week at (800) 585-8367. The conference ID number for the live call and replay is 4576726.





About Castlight Health
Castlight is on a mission to make it as easy as humanly possible for its users to navigate the healthcare system and live happier, healthier, more productive lives. Our health navigation platform connects hundreds of health vendors, benefits resources, and plan designs into one comprehensive health and wellbeing experience. We guide individuals—based on their unique profile—to the best resources available to them, whether they are healthy, chronically ill, or actively seeking medical care. Castlight transforms the employee benefit experience into a deeply personalized, yet simple, guided one, empowering better-informed patient decisions to unlock better healthcare outcomes and maximizing return on healthcare investments.

For more information visit www.castlighthealth.com. Follow us on Twitter and LinkedIn and Like us on Facebook.

Non-GAAP Financial Measures
To supplement Castlight Health’s financial statements presented in accordance with generally accepted accounting principles (GAAP), we also use and provide investors and others with non-GAAP measures of certain components of financial performance, including non-GAAP gross profit and margin, non-GAAP operating expense, non-GAAP operating income (loss), non-GAAP net income (loss) and non-GAAP net income (loss) per share. Non-GAAP gross profit and margin, non-GAAP operating expense, non-GAAP operating income (loss), and non-GAAP net income (loss) exclude goodwill impairment, stock-based compensation, certain legal expenses, amortization of intangibles, restructuring charges, capitalization and amortization of internal-use software, and lease exit and related charges.

We believe that these non-GAAP financial measures provide useful supplemental information to investors and others, facilitate the analysis of the company’s core operating results and



comparison of operating results across reporting periods, and can help enhance overall understanding of the company’s historical financial performance. However, these non-GAAP financial measures should be considered in addition to, not as a substitute for or in isolation from, measures prepared in accordance with GAAP.

The non-GAAP measures we provide may differ from the non-GAAP information used by other companies, including peer companies, and therefore comparability may be limited. Castlight Health encourages investors and others to review the Company’s financial information in its entirety and not rely on a single financial measure.

We have provided a reconciliation of each non-GAAP financial measure to the most directly comparable GAAP financial measure, except that we have not reconciled our non-GAAP (i) operating loss and net loss per share guidance for the full year 2021 to comparable GAAP measures because we do not provide guidance for stock-based compensation expense, and (ii) capitalization and amortization of internal-use software, which are reconciling items between GAAP and non-GAAP. The factors that may impact our future stock-based compensation expense, and capitalization and amortization of internal-use software, are out of our control and/or cannot be reasonably predicted, and therefore we are unable to provide such guidance without unreasonable effort. Factors include our market capitalization and related volatility of our stock price and our inability to project the cost or scope of internally produced software.

Safe Harbor for Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the federal securities laws, which statements involve substantial risks and uncertainties. Words such as "anticipates," "expects," "intends," "plans," "projects," "believes," "seeks," "estimates," "can," "may," "will," "would" and similar expressions identify such forward-looking statements. These



statements are not guarantees of results and should not be considered as an indication of future activity or future performance. The forward-looking statements about Castlight Health’s expectations, plans, intentions, and strategies include, but are not limited to, statements regarding certain 2021 projections, the impact of COVID-19, the success of our strategy, and our expectations for our future business and financial performance. These forward-looking statements involve risks and uncertainties, as well as assumptions, which, if they do not fully materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties include those described in Castlight Health’s Annual Report on Form 10-K and other documents filed with or furnished to the Securities and Exchange Commission. All forward-looking statements in this press release are expressly qualified in their entirety by these cautionary statements and are based on information available to Castlight Health as of the date hereof. Castlight Health assumes no obligation to update these forward-looking statements, except as required by law.

Copyright 2021 Castlight Health, Inc. Castlight Health® is the registered trademark of Castlight Health, Inc. Other company and product names may be trademarks of the respective companies with which they are associated.






CASTLIGHT HEALTH, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
(unaudited)
 
As of
December 31, 2020December 31, 2019
Assets
Current assets:
Cash and cash equivalents$49,242 $43,017 
Marketable securities— 16,411 
Accounts receivable and other, net31,740 31,397 
Prepaid expenses and other current assets3,800 4,645 
Total current assets84,782 95,470 
Property and equipment, net5,321 4,856 
Restricted cash, non-current1,144 1,144 
Deferred commissions9,556 14,718 
Deferred professional service costs4,462 6,711 
Intangible assets, net7,930 12,178 
Goodwill41,485 91,785 
Operating lease right-of-use assets, net10,238 13,906 
Other assets1,855 2,016 
Total assets$166,773 $242,784 
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$5,145 $19,596 
Accrued expenses and other current liabilities7,898 10,454 
Accrued compensation8,633 8,770 
Deferred revenue6,848 10,173 
Operating lease liabilities5,789 5,914 
Total current liabilities34,313 54,907 
Deferred revenue, non-current663 572 
Debt, non-current— 1,395 
Operating lease liabilities, non-current7,446 11,823 
Other liabilities, non-current485 1,213 
Total liabilities42,907 69,910 
Stockholders’ equity 123,866 172,874 
Total liabilities and stockholders’ equity $166,773 $242,784 





CASTLIGHT HEALTH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data)
(unaudited)
 
 Three Months Ended December 31,Year Ended December 31,
2020201920202019
Revenue:
Subscription$34,419 $34,723 $141,160 $137,393 
Professional services and other2,667 1,724 5,549 5,915 
Total revenue, net37,086 36,447 146,709 143,308 
Cost of revenue:
Cost of subscription(1)
7,932 9,150 34,996 34,067 
Cost of professional services and other(1)
4,989 7,150 17,046 25,007 
Total cost of revenue12,921 16,300 52,042 59,074 
Gross profit 24,165 20,147 94,667 84,234 
Operating expenses:
Sales and marketing(1)
7,713 10,664 32,026 38,597 
Research and development(1)
11,418 14,487 49,465 58,994 
General and administrative(1)
6,405 7,238 25,662 27,981 
Goodwill impairment— — 50,300 — 
Total operating expenses25,536 32,389 157,453 125,572 
Operating loss(1,371)(12,242)(62,786)(41,338)
Other income, net174 496 603 1,336 
Net loss$(1,197)$(11,746)$(62,183)$(40,002)
Net loss per share, basic and diluted$(0.01)$(0.08)$(0.41)$(0.28)
Weighted-average shares used to compute basic and diluted net loss per share
154,739 147,359 151,478 145,172 

(1)Includes stock-based compensation expense as follows:
 Three Months Ended December 31,Year Ended December 31,
 2020201920202019
Cost of revenue:
Cost of subscription$215 $179 $813 $774 
Cost of professional services and other219 216 650 953 
Sales and marketing326 175 2,028 2,142 
Research and development1,041 1,369 4,544 6,100 
General and administrative1,085 1,217 4,410 5,034 





CASTLIGHT HEALTH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(unaudited)
 Three Months Ended December 31,Year Ended December 31,
 2020201920202019
Operating activities:
Net loss$(1,197)$(11,746)$(62,183)$(40,002)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization1,630 1,552 6,537 5,920 
Goodwill impairment— — 50,300 — 
Stock-based compensation2,886 3,156 12,445 15,003 
Amortization of deferred commissions2,272 3,365 7,789 10,768 
Amortization of deferred professional service costs1,100 2,132 3,517 5,242 
Non-cash operating lease expense1,145 1,396 4,910 5,315 
Accretion and amortization of marketable securities— (238)
Changes in operating assets and liabilities:
Accounts receivable and other, net(1,269)4,045 (343)(4,581)
Deferred commissions(1,231)(841)(2,627)(5,344)
Deferred professional service costs(260)(385)(1,178)(1,686)
Prepaid expenses and other assets582 924 824 102 
Accounts payable426 6,900 (13,622)9,278 
Operating lease liabilities(1,558)(1,459)(5,744)(5,726)
Accrued expenses and other liabilities(245)(688)(2,821)(3,760)
Deferred revenue(3,134)(7,588)(3,234)(10,478)
Accrued compensation1,812 3,223 (137)2,795 
Net cash provided by (used in) operating activities2,959 3,992 (5,565)(17,392)
Investing activities:
Purchase of property and equipment(149)(1,241)(3,580)(1,953)
Purchase of marketable securities— (7,520)(2,994)(30,589)
Sales of marketable securities— — 2,001 — 
Maturities of marketable securities— 11,075 17,400 25,745 
Net cash (used in) provided by investing activities(149)2,314 12,827 (6,797)
Financing activities:
Proceeds from exercise of stock options92 1,136 270 3,060 
Proceeds from ESPP offering— — 371 — 
Principal payments on long-term debt(464)(465)(1,859)(1,859)
Net cash (used in) provided by financing activities(372)671 (1,218)1,201 
Net increase (decrease) in cash, cash equivalents and restricted cash
2,438 6,977 6,044 (22,988)
Cash, cash equivalents and restricted cash at beginning of period
47,948 37,365 44,342 67,330 
Cash, cash equivalents and restricted cash at end of period$50,386 $44,342 $50,386 $44,342 
Reconciliation of cash, cash equivalents and restricted cash:
Cash and cash equivalents$49,242 $43,017 $49,242 $43,017 
Restricted cash included in Prepaid and other current assets— 181 — 181 
Restricted cash, non-current1,144 1,144 1,144 1,144 
Total cash, cash equivalents and restricted cash$50,386 $44,342 $50,386 $44,342 




CASTLIGHT HEALTH, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(In thousands, except per share data)
(unaudited)


Three Months EndedYear Ended
December 31, 2020September 30, 2020December 31, 2019December 31, 2020December 31, 2019
Gross profit:
GAAP gross profit subscription$26,487 $26,056 $25,573 $106,164 $103,326 
Stock-based compensation215 224 179 813 774 
Amortization of internal-use software80 79 — 264 — 
Amortization of intangibles530 530 530 2,120 2,364 
Reduction in workforce— — — 221 — 
Non-GAAP gross profit subscription$27,312 $26,889 $26,282 $109,582 $106,464 
GAAP gross margin subscription77.0 %76.5 %73.6 %75.2 %75.2 %
Non-GAAP gross margin subscription79.4 %78.9 %75.7 %77.6 %77.5 %
GAAP gross loss professional services$(2,322)$(2,865)$(5,426)$(11,497)$(19,092)
Stock-based compensation219 171 216 650 953 
Reduction in workforce— — — 317 — 
Non-GAAP gross loss professional services$(2,103)$(2,694)$(5,210)$(10,530)$(18,139)
GAAP gross margin professional services(87)%(284)%(315)%(207)%(323)%
Non-GAAP gross margin professional services(79)%(267)%(302)%(190)%(307)%
GAAP gross profit $24,165 $23,191 $20,147 $94,667 $84,234 
Impact of non-GAAP adjustments1,044 1,004 925 4,385 4,091 
Non-GAAP gross profit $25,209 $24,195 $21,072 $99,052 $88,325 
GAAP gross margin 65.2 %66.1 %55.3 %64.5 %58.8 %
Non-GAAP gross margin 68.0 %69.0 %57.8 %67.5 %61.6 %
Operating expense:
GAAP sales and marketing$7,713 $6,158 $10,664 $32,026 $38,597 
Stock-based compensation(326)(282)(175)(2,028)(2,142)
Amortization of intangibles(528)(528)(529)(2,112)(1,601)
Reduction in workforce— — (332)— 
Non-GAAP sales and marketing$6,859 $5,350 $9,960 $27,554 $34,854 
GAAP research and development$11,418 $11,182 $14,487 $49,465 $58,994 
Stock-based compensation(1,041)(1,026)(1,369)(4,544)(6,100)
Reduction in workforce— (5)— (663)— 
Certain legal expenses— — — 191 (191)
Capitalization of internally developed software— — 80 21 80 
Non-GAAP research and development$10,377 $10,151 $13,198 $44,470 $52,783 
GAAP general and administrative$6,405 $6,341 $7,238 $25,662 $27,981 
Stock-based compensation(1,085)(1,401)(1,217)(4,410)(5,034)
Amortization of intangibles— — (16)(17)(66)
Certain legal expenses— — — — (533)
Reduction in workforce— 15 — (482)— 
Non-GAAP general and administrative$5,320 $4,955 $6,005 $20,753 $22,348 
GAAP goodwill impairment$— $— $— $50,300 $— 
Goodwill impairment— — — (50,300)— 
Non-GAAP goodwill impairment$— $— $— $— $— 
GAAP operating expense$25,536 $23,681 $32,389 $157,453 $125,572 


CASTLIGHT HEALTH, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(In thousands, except per share data)
(unaudited)

Impact of non-GAAP adjustments(2,980)(3,225)(3,226)(64,676)(15,587)
Non-GAAP operating expense$22,556 $20,456 $29,163 $92,777 $109,985 
Operating loss:
GAAP operating loss$(1,371)$(490)$(12,242)$(62,786)$(41,338)
Impact of non-GAAP adjustments4,024 4,229 4,151 69,061 19,678 
Non-GAAP operating income (loss)$2,653 $3,739 $(8,091)$6,275 $(21,660)
Net loss and net loss per share:
GAAP net loss$(1,197)$(447)$(11,746)$(62,183)$(40,002)
Total pre-tax impact of non-GAAP adjustments4,024 4,229 4,151 69,061 19,678 
Non-GAAP net income (loss) $2,827 $3,782 $(7,595)$6,878 $(20,324)
GAAP net loss per share, basic and diluted$(0.01)$— $(0.08)$(0.41)$(0.28)
Non-GAAP net income (loss) per share, basic and diluted$0.02 $0.02 $(0.05)$0.05 $(0.14)
Shares used in basic and diluted net loss per share computation154,739 152,146 147,359 151,478 145,172 





Castlight Media Contact:
Caroline Kawashima
press@castlighthealth.com
415-246-0313



Castlight Investor Contact:
ir@castlighthealth.com
443-213-0500