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EX-99.3 - EXHIBIT 99.3 - ZILLOW GROUP, INC.a993.htm
EX-99.1 - EXHIBIT 99.1 - ZILLOW GROUP, INC.q32020991.htm
8-K - 8-K - ZILLOW GROUP, INC.z-20201105.htm

Exhibit 99.2


Reported Consolidated Results

ZILLOW GROUP, INC.
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands)

September 30, 2020

December 31, 2019
Assets
Current assets:
Cash and cash equivalents$1,904,785 $1,141,263 
Short-term investments
1,885,385 1,280,989 
Accounts receivable, net
79,642 67,005 
Mortgage loans held for sale125,324 36,507 
Inventory193,283 836,627 
Prepaid expenses and other current assets73,604 58,117 
Restricted cash44,103 89,646 
Total current assets4,306,126 3,510,154 
Contract cost assets50,488 45,209 
Property and equipment, net198,243 170,489 
Right of use assets193,789 212,153 
Goodwill1,984,907 1,984,907 
Intangible assets, net100,649 190,567 
Other assets9,373 18,494 
Total assets$6,843,575 $6,131,973 
Liabilities and shareholders’ equity
Current liabilities:
Accounts payable$19,352 $8,343 
Accrued expenses and other current liabilities93,901 85,442 
Accrued compensation and benefits35,474 37,805 
Borrowings under credit facilities232,397 721,951 
Deferred revenue49,153 39,747 
Lease liabilities, current portion28,307 17,592 
Convertible senior notes, current portion7,584 9,637 
Total current liabilities466,168 920,517 
Lease liabilities, net of current portion214,503 220,445 
Convertible senior notes, net of current portion1,838,010 1,543,402 
Deferred tax liabilities and other long-term liabilities21,539 12,188 
Total liabilities2,540,220 2,696,552 
Shareholders’ equity:
Class A common stock
Class B common stock
Class C capital stock
17 14 
Additional paid-in capital5,488,161 4,412,200 
Accumulated other comprehensive income461 340 
Accumulated deficit(1,185,291)(977,140)
Total shareholders’ equity4,303,355 3,435,421 
Total liabilities and shareholders’ equity$6,843,575 $6,131,973 




ZILLOW GROUP, INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2020201920202019
Revenue:
Homes$187,105 $384,626 $1,411,230 $762,022 
IMT415,389 335,290 1,026,394 957,231 
Mortgages54,198 25,292 113,241 79,637 
Total revenue656,692 745,208 2,550,865 1,798,890 
Cost of revenue (exclusive of amortization) (1)(2):
Homes179,804 370,796 1,343,791 733,947 
IMT28,448 24,318 76,153 74,628 
Mortgages 7,972 4,721 19,023 13,829 
Total cost of revenue216,224 399,835 1,438,967 822,404 
Sales and marketing (2)150,826 181,347 511,072 530,367 
Technology and development (2)127,300 123,974 391,075 352,074 
General and administrative (2)85,895 88,493 263,691 267,106 
Impairment costs— — 76,800 — 
Integration costs— — 650 
Total costs and expenses580,245 793,654 2,681,605 1,972,601 
Income (loss) from operations76,447 (48,446)(130,740)(173,711)
Gain on partial extinguishment of 2021 Notes— — 6,391 — 
Other income3,018 8,999 22,726 27,625 
Interest expense(39,470)(26,502)(114,652)(61,865)
Income (loss) before income taxes39,995 (65,949)(216,275)(207,951)
Income tax benefit (expense)(425)1,300 8,124 3,800 
Net income (loss)$39,570 $(64,649)$(208,151)$(204,151)
Net income (loss) per share:
Basic$0.17 $(0.31)$(0.95)$(0.99)
Diluted$0.16 $(0.31)$(0.95)$(0.99)
Weighted-average shares outstanding:
Basic229,719 207,002 219,989 205,766 
Diluted242,632 207,002 219,989 205,766 
_________________
(1) Amortization of website development costs and intangible assets included in technology and development
$19,245 $15,835 $55,286 $44,891 
(2) Includes share-based compensation expense as follows:
Cost of revenue$1,617 $1,062 $3,909 $2,878 
Sales and marketing8,631 6,588 24,740 19,039 
Technology and development19,793 18,034 60,376 51,942 
General and administrative18,918 16,444 56,080 78,025 
Total$48,959 $42,128 $145,105 $151,884 
Other Financial Data:
Segment income (loss) before income taxes:
Homes segment$(75,617)$(87,870)$(253,633)$(204,197)
IMT segment139,956 42,053 117,615 43,839 
Mortgages segment10,594 (12,254)(2,791)(32,308)
Total segment income (loss) before income taxes$74,933 $(58,071)$(138,809)$(192,666)
Adjusted EBITDA (3):
Homes segment$(59,176)$(67,825)$(195,079)$(158,801)
IMT segment195,465 91,102 353,044 216,204 
Mortgages segment15,895 (7,435)15,177 (15,342)
Total Adjusted EBITDA$152,184 $15,842 $173,142 $42,061 
(3) Adjusted EBITDA is a non-GAAP financial measure; it is not calculated or presented in accordance with U.S. generally accepted accounting principles, or GAAP. See Exhibit 99.1 for more information regarding our presentation of Adjusted EBITDA and for a reconciliation of Adjusted EBITDA to net income (loss) on a consolidated basis and income (loss) before income taxes for each segment, the most directly comparable GAAP financial measures, for each of the periods presented.




ZILLOW GROUP, INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
 Nine Months Ended
September 30,
 20202019
Operating activities
Net loss$(208,151)$(204,151)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization81,977 63,888 
Share-based compensation expense145,105 151,884 
Amortization of right of use assets18,364 16,710 
Amortization of contract cost assets26,554 26,722 
Amortization of discount and issuance costs on convertible senior notes maturing in 2021, 2023, 2024, 2025 and 202675,414 29,868 
Gain on partial extinguishment of 2021 Notes(6,391)— 
Impairment costs76,800 — 
Deferred income taxes(8,124)(3,800)
Loss (gain) on disposal of property and equipment and other assets(1,032)5,755 
Credit loss expense1,846 1,894 
Net loss (gain) on investment securities372 (11)
Accretion of bond discount(238)(5,241)
Changes in operating assets and liabilities:
Accounts receivable(14,483)(13,485)
Mortgage loans held for sale(88,817)(1,353)
Inventory643,265 (716,524)
Prepaid expenses and other assets(16,385)(5,848)
Contract cost assets(31,833)(26,950)
Lease liabilities4,773 (15,029)
Accounts payable12,239 2,999 
Accrued expenses and other current liabilities14,499 12,241 
Accrued compensation and benefits(2,331)2,152 
Deferred revenue9,406 7,875 
Other long-term liabilities17,329 122 
Net cash provided by (used in) operating activities750,158 (670,282)
Investing activities
Proceeds from maturities of investments1,160,271 859,142 
Proceeds from sales of investments116,394 — 
Purchases of investments(1,881,002)(479,963)
Purchases of property and equipment(72,420)(45,140)
Purchases of intangible assets(17,226)(15,123)
Proceeds from sale of equity investment10,000 — 
Net cash provided by (used in) investing activities(683,983)318,916 
Financing activities
Proceeds from issuance of convertible notes, net of issuance costs553,282 1,085,686 
Premiums paid for capped call confirmations— (150,530)
Proceeds from issuance of Class C capital stock, net of issuance costs411,522 — 
Partial extinguishment of 2021 Notes(194,670)— 
Proceeds from borrowings on credit facilities97,437 581,580 
Repayments of borrowings on credit facilities(674,658)— 
Net borrowings (repayments) on warehouse lines of credit and repurchase agreement87,667 (2,902)
Proceeds from exercise of stock options371,226 41,014 
Value of equity awards withheld for tax liability(2)(3)
Net cash provided by financing activities651,804 1,554,845 
Net increase in cash, cash equivalents and restricted cash during period717,979 1,203,479 
Cash, cash equivalents and restricted cash at beginning of period1,230,909 663,443 
Cash, cash equivalents and restricted cash at end of period$1,948,888 $1,866,922 
Supplemental disclosures of cash flow information
Cash paid for interest$36,787 $25,837 
Noncash transactions:
Capitalized share-based compensation$13,020 $8,942 
Write-off of fully depreciated property and equipment$13,100 $28,951 
Write-off of fully amortized intangible assets$— $9,959 
Property and equipment purchased on account$1,645 $4,606 





Non-GAAP Net Income (Loss) per Share
Our presentation of non-GAAP net income (loss) per share excludes the impact of share-based compensation expense, impairment costs, the gain on the partial extinguishment of the 2021 Notes and income taxes. This measure is not a key metric used by our management and board of directors to measure operating performance or otherwise manage the business. However, we provide non-GAAP net income (loss) per share as supplemental information to investors, as we believe the exclusion of share-based compensation expense, impairment costs, the gain on the partial extinguishment of the 2021 Notes and income taxes facilitates investors’ operating performance comparisons on a period-to-period basis. You should not consider non-GAAP net income (loss) per share in isolation or as a substitute for analysis of our results as reported under GAAP.

The following table sets forth a reconciliation of non-GAAP net income (loss), adjusted, to net income (loss), as reported on a GAAP basis, and the calculation of non-GAAP net income (loss) per share - basic and diluted, for each of the periods presented (in thousands, except per share data, unaudited):
Three Months Ended
September 30,
Nine Months Ended
September 30,
 2020201920202019
Net income (loss), as reported$39,570 $(64,649)$(208,151)$(204,151)
Share-based compensation expense48,959 42,128 145,105 151,884 
Impairment costs— — 76,800 — 
Gain on partial extinguishment of 2021 Notes— — (6,391)— 
Income tax expense (benefit)425 (1,300)(8,124)(3,800)
Net income (loss), adjusted$88,954 $(23,821)$(761)$(56,067)
Non-GAAP net income (loss) per share:
Basic$0.39 $(0.12)$— $(0.27)
Diluted$0.37 $(0.12)$— $(0.27)
Weighted-average shares outstanding:
Basic229,719 207,002 219,989 205,766 
Diluted242,946 207,002 219,989 205,766 
Diluted non-GAAP net income (loss) per share for the periods presented is calculated using diluted weighted-average shares outstanding, which includes potential shares of Class A common stock and Class C capital stock for the periods in which their effect would have been dilutive. The potential shares of Class A common stock and Class C capital stock were excluded from the calculation of non-GAAP net income (loss) per share for certain periods presented if their effect would have been antidilutive. The following table reconciles the denominators used in the basic and diluted non-GAAP net income (loss) per share calculations (in thousands, unaudited):
Three Months Ended
September 30,
Nine Months Ended
September 30,
 2020201920202019
Denominator for basic calculation229,719 207,002 219,989 205,766 
Effect of dilutive securities:
Option awards8,933 — — — 
Unvested restricted stock units3,980 — — — 
Class A common stock issuable upon conversion of the convertible notes maturing in 2020
314 — — — 
Denominator for dilutive calculation242,946 207,002 219,989 205,766 




Segment Results of Operations
The following tables present our segment results for the periods presented (in thousands, unaudited):
 Three Months Ended
September 30, 2020
Three Months Ended
September 30, 2019
HomesIMTMortgagesHomesIMTMortgages
Revenue$187,105 $415,389 $54,198 $384,626 $335,290 $25,292 
Costs and expenses:
Cost of revenue179,804 28,448 7,972 370,796 24,318 4,721 
Sales and marketing32,714 102,902 15,210 49,186 118,514 13,647 
Technology and development28,273 90,536 8,491 20,651 94,656 8,667 
General and administrative20,334 53,547 12,014 22,174 55,749 10,570 
Integration costs— — — — — 
Total costs and expenses261,125 275,433 43,687 462,807 293,237 37,610 
Income (loss) from operations(74,020)139,956 10,511 (78,181)42,053 (12,318)
Segment other income— — 636 — — 344 
Segment interest expense (1,597)— (553)(9,689)— (280)
Income (loss) before income taxes (1)$(75,617)$139,956 $10,594 $(87,870)$42,053 $(12,254)

 Nine Months Ended
September 30, 2020
Nine Months Ended
September 30, 2019
HomesIMTMortgagesHomesIMTMortgages
Revenue$1,411,230 $1,026,394 $113,241 $762,022 $957,231 $79,637 
Costs and expenses:
Cost of revenue1,343,791 76,153 19,023 733,947 74,628 13,829 
Sales and marketing152,180 319,101 39,791 107,457 380,608 42,302 
Technology and development89,729 278,740 22,606 51,130 276,886 24,058 
General and administrative65,657 166,185 31,849 54,339 181,270 31,497 
Impairment costs— 73,900 2,900 — — — 
Integration costs— — — — — 650 
Total costs and expenses1,651,357 914,079 116,169 946,873 913,392 112,336 
Income (loss) from operations(240,127)112,315 (2,928)(184,851)43,839 (32,699)
Segment other income— 5,300 1,223 — — 1,059 
Segment interest expense (13,506)— (1,086)(19,346)— (668)
Income (loss) before income taxes (1)$(253,633)$117,615 $(2,791)$(204,197)$43,839 $(32,308)
(1) The following table presents the reconciliation of total segment income (loss) before income taxes to consolidated income (loss) before income taxes for the periods presented (in thousands, unaudited):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Total segment income (loss) before income taxes$74,933 $(58,071)$(138,809)$(192,666)
Corporate interest expense(37,320)(16,533)(100,060)(41,851)
Corporate other income2,382 8,655 16,203 26,566 
Gain on partial extinguishment of 2021 Notes— — 6,391 — 
Consolidated income (loss) before income taxes$39,995 $(65,949)$(216,275)$(207,951)
Certain corporate items are not directly attributable to any of our segments, including the gain on the partial extinguishment of the 2021 Notes, interest income earned on our short-term investments included in Other income and interest costs on our convertible senior notes included in Interest expense.




Key Metrics
The following table sets forth our key metrics for each of the periods presented (in millions, except for number of homes sold):
 Three Months Ended
September 30,
2019 to 2020
% Change
 20202019
  
Visits (1)2,786.2 2,104.9 32 %
Average Monthly Unique Users (2)236.2 195.6 21 %
Number of Homes Sold583 1,211 (52)%
(1)Visits includes visits to the Zillow, Trulia and StreetEasy mobile apps and websites. We measure Zillow and StreetEasy visits with Google Analytics and Trulia visits with Adobe Analytics.
(2)Zillow, StreetEasy, HotPads and Naked Apartments measure unique users with Google Analytics, and Trulia measures unique users with Adobe Analytics.

Non-GAAP Average Return on Homes Sold After Interest Expense
To provide investors with additional information regarding our Zillow Offers financial results, this Exhibit includes a calculation of Average Return on Homes Sold After Interest Expense, which is a non-GAAP financial measure. We have provided a reconciliation of Average Return on Homes Sold After Interest Expense to the most directly comparable GAAP financial measure, which is average gross profit per home for the Zillow Offers business.
We believe that Average Return on Homes Sold After Interest Expense is a useful financial measure to investors as it is one of the primary measures used by management in making investment decisions, measuring unit level economics and evaluating operating performance for the Zillow Offers business. The measure is intended to convey the unit level economics of homes sold during the period by presenting the average revenue and associated expenses directly attributed to the homes sold. We believe this average per unit measure facilitates meaningful period over period comparisons notwithstanding variability in the number of homes sold during a period and indicates ability to generate average returns on assets sold after considering home purchase costs, renovation costs, holding costs and selling costs.
We calculate the Average Return on Homes Sold After Interest Expense as revenue associated with homes sold during the period less direct costs attributable to those homes divided by the number of homes sold during the period. Specifically, direct costs include, with respect to each home sold during the period (1) home acquisition and renovation costs, which in turn include certain labor costs directly associated with these activities; (2) holding and selling costs; and (3) interest costs incurred.
Included in direct holding and interest expense amounts for the periods presented are holding and interest costs recorded as period expenses in prior periods associated with homes sold in the presented period, which are not calculated in accordance with, or as an alternative for, GAAP and should not be considered in isolation or as a substitute for results reported under GAAP. Excluded from certain of these direct cost amounts are costs recorded in the presented period related to homes that remain in inventory at the end of the period, as shown in the tables below. We make these period adjustments because we believe presenting Average Return on Homes Sold After Interest Expense in this manner provides a focused view on a subset of our assets - homes sold during the period - and reflecting costs associated with those homes sold from the time we acquire to the time we sell the home, which may be useful to investors.
Average Return on Homes Sold After Interest Expense is intended to illustrate the performance of homes sold during the period and is not intended to be a segment or company performance metric. Average Return on Homes Sold After Interest Expense is a supplemental measure of operating performance for a subset of assets and has limitations as an analytical tool, and you should not consider it in isolation or as a substitute for analysis of our results as reported under GAAP. Some of these limitations are:
Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and Average Return on Homes Sold After Interest Expense does not reflect capital expenditure requirements for such replacements or for new capital expenditure requirements;
Average Return on Homes Sold After Interest Expense does not consider the potentially dilutive impact of share-based compensation;
Average Return on Homes Sold After Interest Expense does not include period costs that were not eligible for inventory capitalization associated with homes held in inventory at the end of the period;



Average Return on Homes Sold After Interest Expense does not reflect indirect expenses included in cost of revenue, sales and marketing, technology and development, or general and administrative expenses, some of which are recurring cash expenditures necessary to operate the business; and
Average Return on Homes Sold After Interest Expense does not reflect income taxes.

On a GAAP basis, Zillow Offers average gross profit per home was $14,729 and $11,420 respectively, for the three months ended September 30, 2020 and 2019.
The following table presents the total return on homes sold after interest expense and the Average Return on Homes Sold After Interest Expense for the periods presented (unaudited):
Three Months Ended
September 30, 2020
Three Months Ended
September 30, 2019
TotalAverage
Per Home
TotalAverage
Per Home
Homes sold583 1,211 
Zillow Offers revenue$185,904,000 $318,875 $384,626,000 $317,610 
Operating costs:
Home acquisition costs (1)169,285,000 290,369 347,844,000 287,237 
Renovation costs (1)8,029,000 13,772 15,449,000 12,757 
Holding costs (1)(2)2,736,000 4,693 4,634,000 3,827 
Selling costs7,526,000 12,909 16,835,000 13,902 
Total operating costs187,576,000 321,743 384,762,000 317,723 
Interest expense (1)(2)2,704,000 4,638 5,708,000 4,713 
Return on homes sold after interest expense$(4,376,000)$(7,506)$(5,844,000)$(4,826)
(1) Amount excludes expenses incurred during the period that are not related to homes sold during the period.
(2) Holding costs and interest expense include $3.7 million and $2.0 million, respectively, of costs incurred in prior periods associated with homes sold in the third quarter of 2020 and $1.8 million and $2.9 million, respectively, of costs incurred in prior periods associated with homes sold in the third quarter of 2019.




The calculation of Average Return on Homes Sold After Interest Expense includes only those expenses directly attributed to the homes sold during the period. To arrive at return on homes sold after interest expense, the Company deducts from Zillow Offers gross profit (1) holding costs incurred in the presented period and prior periods for homes sold during the presented period that are included in sales and marketing expense, (2) selling costs incurred in the presented period for homes sold during the presented period that are included in sales and marketing expense and (3) interest expense incurred in the presented period and prior periods for homes sold during the presented period. The Company adds to Zillow Offers gross profit (1) inventory valuation adjustments recorded during the presented period associated with homes that remain in inventory at period end, net of inventory valuation adjustments recorded in prior periods related to homes sold in the presented period, and indirect expenses included in cost of revenue and (2) share-based compensation expense and depreciation and amortization expense included in cost of revenue. The following table presents the calculation of Zillow Offers average gross profit per home and Average Return on Homes Sold After Interest Expense and a reconciliation of return on homes sold after interest expense to Zillow Offers gross profit for the periods presented (unaudited):
Three Months Ended
September 30,
Calculation of Average Gross Profit per Home20202019
Zillow Offers revenue$185,904,000 $384,626,000 
Zillow Offers cost of revenue177,317,000 370,796,000 
Zillow Offers gross profit$8,587,000 $13,830,000 
Homes sold583 1,211 
Average Zillow Offers gross profit per home$14,729 $11,420 
Reconciliation of Non-GAAP Measure to Nearest GAAP Measure
Zillow Offers gross profit$8,587,000 $13,830,000 
Holding costs included in sales and marketing (1)(2,403,000)(4,634,000)
Selling costs included in sales and marketing (2)(7,526,000)(16,835,000)
Interest expense (3)(2,704,000)(5,708,000)
Direct and indirect expenses included in cost of revenue (4)(751,000)7,153,000 
Share-based compensation expense and depreciation and amortization expense included in cost of revenue421,000 350,000 
Return on homes sold after interest expense$(4,376,000)$(5,844,000)
Homes sold583 1,211 
Average return on homes sold after interest expense$(7,506)$(4,826)
(1) Amount represents holding costs incurred related to homes sold in the presented period that were not eligible for inventory capitalization and were therefore expensed as period costs in the presented period and prior periods. These costs primarily include homeowners association dues, property taxes, insurance, utilities, and cleaning and maintenance costs incurred during the time a home is held for sale after the renovation period is complete. On a GAAP basis, the Company incurred a total of $1.0 million and $7.7 million of holding costs included in sales and marketing expense for the three months ended September 30, 2020 and 2019, respectively.
(2) Amount represents selling costs incurred related to homes sold in the presented period that were not eligible for inventory capitalization and were therefore expensed as period costs in the presented period. These costs primarily include agent commissions paid upon the sale of a home.
(3) Amount represents interest expense incurred related to homes sold in the presented period that was not eligible for inventory capitalization and was therefore expensed as a period cost in the presented period and prior periods.
(4) Amount includes inventory valuation adjustments recorded during the period associated with homes that remain in inventory at period end, net of inventory valuation adjustments recorded in prior periods related to homes sold in the presented period, holding costs incurred in the renovation period that are eligible for inventory capitalization and are expensed in the period presented when the associated home is sold, as well as corporate costs allocated to Zillow Offers such as headcount expenses and hosting-related costs related to the operation of our website.




On a GAAP basis, Homes segment average gross profit per home was $16,073 and $11,645, respectively, for the nine months ended September 30, 2020 and 2019.

The following table presents the total return on homes sold after interest expense and the Average Return on Homes Sold After Interest Expense for the periods presented (unaudited):
Nine Months Ended
September 30, 2020
Nine Months Ended
September 30, 2019
TotalAverage
Per Home
TotalAverage
Per Home
Homes sold4,414 2,411 
Zillow Offers revenue$1,408,832,000 $319,174 $762,022,000 $316,061 
Operating costs:
Home acquisition costs (1)1,268,448,000 287,369 689,508,000 285,984 
Renovation costs (1)67,393,000 15,268 29,614,000 12,283 
Holding costs (1)(2)18,341,000 4,155 8,441,000 3,501 
Selling costs60,009,000 13,595 33,053,000 13,709 
Total operating costs1,414,191,000 320,388 760,616,000 315,477 
Interest expense (1)(2)19,708,000 4,465 10,895,000 4,519 
Return on homes sold after interest expense$(25,067,000)$(5,679)$(9,489,000)$(3,935)
(1) Amount excludes expenses incurred during the period that are not related to homes sold during the period.
(2) Holding costs and interest expense include $7.4 million and $8.9 million, respectively, of costs incurred in prior periods associated with homes sold in the nine months ended September 30, 2020 and $0.9 million and $1.0 million, respectively, of costs incurred in prior periods associated with homes sold in the nine months ended September 30, 2019.




The following table presents the calculation of Homes segment average gross profit per home and Average Return on Homes Sold After Interest Expense and a reconciliation of return on homes sold after interest expense to Homes segment gross profit for the periods presented (unaudited):
Nine Months Ended
September 30,
Calculation of Average Gross Profit per Home20202019
Zillow Offers revenue$1,408,832,000 $762,022,000 
Zillow Offers cost of revenue1,337,886,000 733,947,000 
Zillow Offers gross profit$70,946,000 $28,075,000 
Homes sold4,414 2,411 
Average Zillow Offers gross profit per home$16,073 $11,645 
Reconciliation of Non-GAAP Measure to Nearest GAAP Measure
Zillow Offers gross profit$70,946,000 $28,075,000 
Holding costs included in sales and marketing (1)(18,008,000)(8,441,000)
Selling costs included in sales and marketing (2)(60,009,000)(33,053,000)
Interest expense (3)(19,708,000)(10,895,000)
Direct and indirect expenses included in cost of revenue (4)506,000 14,376,000 
Share-based compensation expense and depreciation and amortization expense included in cost of revenue1,206,000 449,000 
Return on homes sold after interest expense$(25,067,000)$(9,489,000)
Homes sold4,414 2,411 
Average return on homes sold after interest expense$(5,679)$(3,935)
(1) Amount represents holding costs incurred related to homes sold in the presented period that were not eligible for inventory capitalization and were therefore expensed as period costs in the presented period and prior periods. These costs primarily include homeowners association dues, property taxes, insurance, utilities, and cleaning and maintenance costs incurred during the time a home is held for sale after the renovation period is complete. On a GAAP basis, the Company incurred a total of $8.9 million and $14.3 million of holding costs included in sales and marketing expense for the nine months ended September 30, 2020 and 2019, respectively.
(2) Amount represents selling costs incurred related to homes sold in the presented period that were not eligible for inventory capitalization and were therefore expensed as period costs in the presented period. These costs primarily include agent commissions paid upon the sale of a home.
(3) Amount represents interest expense incurred related to homes sold in the presented period that was not eligible for inventory capitalization and was therefore expensed as a period cost in the presented period and prior periods.
(4) Amount includes inventory valuation adjustments recorded during the period associated with homes that remain in inventory at period end, net of inventory valuation adjustments recorded in prior periods related to homes sold in the presented period, holding costs incurred in the renovation period that are eligible for inventory capitalization and are expensed in the period presented when the associated home is sold, as well as corporate costs allocated to Zillow Offers such as headcount expenses and hosting-related costs related to the operation of our website.