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8-K - 8-K - Spok Holdings, Inca4q19form8k.htm
 
 
Exhibit 99.1
NEWS RELEASE
 
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CONTACT:
Al Galgano            
952-567-0295            
Al.Galgano@spok.com    

Spok Reports Fourth-Quarter and Full-Year 2019 Operating Results;
Wireless Trends Continue to Improve; Sequential Improvements in Software Operations Bookings and Expense Management Trends

Board Declares Regular Quarterly Dividend
 
SPRINGFIELD, Va. (February 26, 2020) - Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announced operating results for the fourth quarter and year ended December 31, 2019. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.125 per share, payable on March 30, 2020, to stockholders of record on March 16, 2020.

Key Fourth-Quarter and Full-Year Operating Highlights
Software bookings in the fourth quarter totaled $21.9 million, compared to $23.1 million in the prior year quarter. Fourth quarter bookings included $11.5 million of operations bookings and $10.4 million of maintenance renewals. For the full year 2019, software bookings totaled $78.3 million, compared to $81.3 million in 2018. Software backlog totaled $50.6 million at December 31, 2019, compared to $40.4 million at the end of 2018.

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Of the $17.9 million in software revenue for the fourth quarter, $7.8 million was operations revenue and $10.1 million was maintenance revenue, compared to $10.2 million and $10.0 million, respectively, of the $20.2 million in software revenue for the fourth quarter of 2018.
The renewal rate for software maintenance revenue in 2019 continued to exceed 99 percent.
The quarterly rate of paging unit erosion was 1.8 percent in the fourth quarter of 2019, compared to 2.3 percent in the prior quarter and 0.7 percent in the year-earlier period. Net paging unit losses were 17,000 in the fourth quarter of 2019, compared to 22,000 in the prior quarter and 7,000 in the fourth quarter of 2018. Annual unit erosion totaled 54,000 units, or 5.4 percent, in 2019, down from the prior year level of unit erosion of 57,000 units. Paging units in service at December 31, 2019, totaled 938,000, compared to 992,000 at the end of the prior year.
The quarterly rate of wireless revenue erosion was 0.9 percent in the fourth quarter of 2019, down from 1.4 percent in the prior quarter and consistent with 0.7 percent in the year-earlier quarter, while the annual rate of wireless revenue erosion in 2019 slowed to 6.5 percent versus 6.8 percent in 2018.
Total paging ARPU (average revenue per unit) was $7.33 in the fourth quarter of 2019, compared to $7.36 in the year-earlier quarter and $7.32 in the prior quarter. For the year, ARPU totaled $7.34, compared to $7.39 in 2018.
Operating expenses in the fourth quarter of 2019 increased to $51.8 million, compared to $43.1 million in the prior year quarter, due entirely to the non-cash goodwill impairment charge of $8.8 million taken in the fourth quarter of 2019. For the full year 2019, operating expenses increased to $176.1 million, compared to $172.6 million in 2018, as the full year increase in operating expenses was due entirely to the previously mentioned non-cash goodwill impairment charge of $8.8 million.

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Adjusted operating expenses (excludes depreciation, amortization, accretion and goodwill impairment charge) totaled $40.7 million in the fourth quarter of 2019, compared to $40.5 million in the year-earlier quarter. For the full year 2019, adjusted operating expenses totaled $158.0 million, compared to $161.9 million 2018.
Capital expenses were $0.7 million in the fourth quarter of 2019, compared to $0.8 million in the year-earlier quarter. For 2019, capital expenses totaled $4.8 million, compared to $5.9 million in 2018.
The number of full-time equivalent employees at December 31, 2019, totaled 638, up from 596 at year-end 2018.
Capital returned to stockholders in 2019 totaled $16.4 million. This came in the form of approximately $9.8 million from the regular quarterly dividend and approximately $6.6 million from share repurchases.
The Company’s cash, cash equivalents and short-term investments balance at December 31, 2019, was $77.3 million, compared to $87.3 million at December 31, 2018.


2019 Fourth Quarter and Full Year Results:
Consolidated revenue for the fourth quarter of 2019 under Generally Accepted Accounting Principles (“GAAP”) was $39.5 million compared to $43.3 million in the fourth quarter of 2018. For the full year 2019, consolidated revenue totaled $160.3 million, compared to $169.5 million in 2018.

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For the three months ended
 
For the twelve months ended
(Dollars in thousands)
December 31, 2019
December 31, 2018
Change 
(%)
 
December 31, 2019
December 31, 2018
Change
(%)
Wireless revenue
 
 
 
 
 
 
 
Paging revenue
$
20,826

$
21,997

(5.3
)%
 
$
85,067

$
90,570

(6.1
)%
Product and other revenue
789

1,094

(27.9
)%
 
3,100

3,707

(16.4
)%
Total wireless revenue
$
21,615

$
23,091

(6.4
)%
 
$
88,167

$
94,277

(6.5
)%
 
 
 

 
 
 
 
Software revenue
 
 

 
 
 
 
Operations revenue
$
7,783

$
10,167

(23.4
)%
 
$
31,757

$
36,128

(12.1
)%
Maintenance revenue
10,150

9,998

1.5
 %
 
40,365

39,069

3.3
 %
Total software revenue
17,933

20,165

(11.1
)%
 
72,122

75,197

(4.1
)%
Total revenue
$
39,548

$
43,256

(8.6
)%
 
$
160,289

$
169,474

(5.4
)%

GAAP net loss for the fourth quarter of 2019 was $9.5 million, or $0.50 per diluted share, compared to net income of $0.2 million, or $0.01 per diluted share, in the fourth quarter of 2018. Based on the Company's annual assessment of goodwill, the 2019 fourth quarter net loss included a non-cash goodwill impairment charge of $8.8 million, which increased the fourth quarter net loss per diluted share by $0.46.
GAAP net loss for the full year 2019 was $10.8 million, or $0.56 per diluted share, compared to a net loss of $1.5 million, or $0.08 per diluted share, in 2018. As discussed above, the 2019 full year net loss included a non-cash goodwill impairment charge of $8.8 million, which increased the full year net loss per diluted share by $0.46.
In the fourth quarter of 2019, the EBITDA (earnings before interest, taxes, depreciation and amortization) loss totaled $10.0 million. As discussed above, the fourth quarter EBITDA loss included a non-cash goodwill impairment charge of $8.8 million. The fourth quarter 2019 EBITDA loss compares to EBITDA of $2.8 million in the prior year quarter. For the full year 2019, the EBITDA loss totaled $6.6 million, including the aforementioned non-cash goodwill impairment charge of $8.8 million. The 2019 EBITDA loss compares to EBITDA of $7.6 million in the prior year.

 
For the three months ended
 
For the twelve months ended
(Dollars in thousands)
December 31, 2019
December 31, 2018
 
December 31, 2019
December 31, 2018
Net (loss) income
$
(9,511
)
$
189

 
$
(10,765
)
$
(1,479
)
Basic and diluted net (loss) income per share
$
(0.50
)
$
0.01

 
$
(0.56
)
$
(0.08
)
EBITDA
$
(9,989
)
$
2,750

 
$
(6,560
)
$
7,596


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Management Commentary:
“We are encouraged with our performance in the fourth quarter of 2019 and believe we are positioned well for sustained improvement in 2020, as we begin to market and sell our new cloud-native and integrated communication platform,” said Vincent D. Kelly, president and chief executive officer. “We were particularly pleased with the sequential growth in software bookings, including a more than 17 percent sequential growth in software operations bookings. The continued yearly improvement in our wireless trends included a reduction in paging unit erosion as well as continued slowing of wireless revenue declines. These metrics, along with the significant progress our R&D team made in 2019 on our new platform, Spok Go®, give us confidence as we enter the new year and begin to sell the evolution of our enterprise software solution.”
In 2019, Spok returned $16.4 million in capital to stockholders. During the year, the Company paid approximately $9.8 million in regular quarterly dividends and repurchased 532,354 shares of common stock, totaling approximately $6.6 million. “In 2019, we were proud to be able to execute against our capital allocation strategy, returning capital through dividends and share repurchases," continued Kelly. "This quarter represents more than 50 consecutive quarters of paying a dividend. In fact, we have returned over $600 million in dividends and share repurchases over that timeframe. We remain committed to paying our quarterly dividend in 2020 and have been able to return value to our stockholders through our dividend program while continuing to invest in our integrated communication platform, and remaining a debt-free company."
Kelly noted that in addition to the financial performance the Company was able to achieve in 2019, progress was made in several other areas, including product development, sales strategy and key strategic partnership agreements. “Spok continues to build an industry-leading reputation,” commented Kelly. “During the quarter, we did more than thirty new six-figure installations of Spok solutions for our customers. For the full year 2019,

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we added more than 160 new accounts primarily in the healthcare and government sectors, including modernizing communications for new customers such as Toronto-based North York General Hospital and the Colorado-based Vail Health System. Additionally, during the year we announced key strategic partnerships, most notably with Amazon Web Services (AWS) for a complete cloud services infrastructure, giving Spok enterprise customers excellence in security, agility, and breadth and depth of services with a cloud-native communication solution. Again, in 2019, our management were keynote speakers at numerous C-suite conferences; Spok received recognition as the #1 secure communications platform for hospitals and health systems by Black Book Market Research; and we continue to work with all of the U.S. News & World Report Best Adult Hospitals. During the year, we also continued to add depth and experience to the Spok management team, with our new Chief Medical Officer, Dr. Matt Mesnik, and Chief Information Officer, Tim Tindle. We intend to carry all this momentum into 2020 to stimulate long-term growth."
Michael W. Wallace, chief operating officer and chief financial officer, said: “Expense management and strong financial discipline have allowed us to continue to invest in our business for long-term growth. Our ability to align our expense base with the market demand we are seeing and drive high renewal rates in our recurring revenue categories has helped Spok to more than offset the 12.6 percent increase in research and development expenses over the past year to support the strategic investments we are making in our sales and product platforms.
"In the fourth quarter of 2019, we recognized non-cash pre-tax goodwill impairment charges of $8.8 million," continued Wallace. "This goodwill impairment relates to impairment charges recognized in the fourth quarter of 2019 as a result of the Company's annual goodwill impairment testing and, in our belief, does not reflect management's confidence in the future value of our business. Our outlook for the business continues to

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remain strong. We believe Spok Go is set to meet a significant need in the healthcare marketplace and will create significant value for shareholders in the coming years.
"Finally, Spok’s balance sheet remains strong, with a cash, cash equivalents and short-term investment balance of $77.3 million at December 31, 2019. Despite the continued investment in our technology platform and infrastructure, during the year, Spok generated more than $11 million of net cash provided by operating activities that partially offset cash returned to shareholders and capital expenditures.”

Development Update:
Earlier this week, the Company announced a new name and advanced capabilities for its integrated, cloud-native communication platform. The newly named Spok Go® platform drives action by dynamically connecting clinical teams with the people and information they need when and where it matters most. "Our mission is to build communications capabilities that help save lives and solve multiple challenges facing healthcare systems today,” commented Kelly. “The complex needs of our healthcare customers are not just a priority, but our driving force for innovation.”

New capabilities in the most recent release of Spok Go include:

Native HL7 services with easy to use browser-based site configuration
Clinical workflow templates for orders, lab results and critical test results
Role-based multi-site enterprise on-call scheduling with ability to view personal schedules in Spok Go
Priority-based enterprise messaging for groups, roles and individual users
Role-based multi-site nursing staff assignment
Innovative activity feeds capability introduced for web and mobile applications

Spok will showcase the newest capabilities of Spok Go at HIMSS20 (booth #2579) in Orlando, Florida, March 9 - 13, 2020. Learn more at spok.com/HIMSS.
 
Business Outlook:

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Commenting on the Company’s previously provided financial guidance for 2019, Wallace noted: “We are pleased that 2019 results were consistent with the guidance ranges we had provided. For the year, total revenue of $160.3 million was slightly below the midpoint of our guidance range of $156 million to $174 million, adjusted operating expenses (excluding depreciation, amortization and accretion and the goodwill impairment) of $158.0 million were also slightly below the midpoint of our guidance range of $155 million to $165 million, and capital expenses of $4.8 million were slightly below the midpoint of our guidance range of $3.0 million to $7.0 million.”
Regarding financial guidance for 2020, Wallace said the Company expects total revenue to range from $149 million to $165 million. Included in that total, the Company expects software revenue to comprise $72 million to $80 million, consistent with 2019 levels at the low end of the guidance range and a 10.9 percent improvement from 2019 at the high end of the guidance range. Also, Spok expects adjusted operating expenses (excluding depreciation, amortization and accretion) to range from $158 million to $167 million, and capital expenses to range from $2.3 million to $6.3 million.

                             
* * * * * * * * *

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2019 Fourth-Quarter and Full-Year Call and Replay:
Spok plans to host a conference call for investors to discuss its 2019 fourth-quarter and full-year results at 10:00 a.m. ET on Thursday, February 27, 2020. Dial-in numbers for the call are 1-334-323-0501 or 800-353-6461. The pass code for the call is 3488038. A replay of the call will be available from 1:00 p.m. ET on February 27, 2020 until 1:00 p.m. ET on Thursday, March 12, 2020. To listen to the replay, please register at http://tinyurl.com/Spok2019Q4earningsreplay. Please enter the registration information, and you will be given access to the replay.


* * * * * * * * *
About Spok
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® and Spok Go® platforms to enhance workflows for clinicians, support administrative compliance, and provide a better experience for patients. Our customers send over 100 million messages each month through their Spok® solutions. Spok is making care collaboration easier. For more information, visit spok.com or follow @spoktweets on Twitter.
Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Go are trademarks of Spok, Inc.


Safe Harbor Statement under the Private Securities Litigation Reform Act: Statements contained herein or in prior press releases which are not historical fact, such as statements regarding Spok’s future operating and financial performance, are forward-looking statements

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for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause Spok’s actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, declining demand for paging products and services, continued demand for our software products and services, our ability to develop additional software solutions for our customers and manage our development as a global organization, the ability to manage operating expenses, particularly third party consulting services and research and development costs, future capital needs, competitive pricing pressures, competition from traditional paging services, other wireless communications services and other software providers, many of which are substantially larger and have much greater financial and human capital resources, changes in customer purchasing priorities or capital expenditures, government regulation of our products and services and the healthcare and health insurance industries, reliance upon third-party providers for certain equipment and services, unauthorized breaches or failures in cybersecurity measures adopted by us and/or included in our products and services, the effects of changes in accounting policies or practices, a decline in our stock price or other events or circumstances that result in future goodwill impairments, as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.

Tables to Follow

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SPOK HOLDINGS, INC.
 
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (a)
 
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
For the twelve months ended
 
 
 
12/31/2019
 
12/31/2018
 
12/31/2019
 
12/31/2018
 
Revenue:
 
 
 
 
 

 

 
Wireless
 
$
21,615

 
$
23,091

 
$
88,167

 
$
94,277

 
Software
 
17,933

 
20,165

 
72,122

 
75,197

 
Total revenue
 
39,548

 
43,256

 
160,289

 
169,474

 
Operating expenses:
 
 
 
 
 

 

 
Cost of revenue
 
8,051

 
8,772

 
30,072

 
32,408

 
Research and development
 
7,132

 
6,618

 
27,543

 
24,464

 
Technology operations
 
8,083

 
8,120

 
31,428

 
31,356

 
Selling and marketing
 
5,891

 
6,275

 
23,170

 
24,553

 
General and administrative
 
11,531

 
10,721

 
45,787

 
49,097

 
Depreciation, amortization and accretion
 
2,250

 
2,601

 
9,249

 
10,769

 
Goodwill impairment
 
8,849

 

 
8,849

 

 
Total operating expenses
 
51,787

 
43,107

 
176,098

 
172,647

 
% of total revenue
 
130.9
 %
 
99.7
%
 
109.9
 %
 
101.9
 %
 
Operating (loss) income
 
(12,239
)
 
149

 
(15,809
)
 
(3,173
)
 
% of total revenue
 
(30.9
)%
 
0.3
%
 
(9.9
)%
 
(1.9
)%
 
Interest income
 
350

 
628

 
1,651

 
1,638

 
Other income (expense)
 
206

 
(593
)
 
735

 
(650
)
 
(Loss) income before income taxes
 
(11,683
)
 
184

 
(13,423
)
 
(2,185
)
 
Benefit from income taxes


 
2,172

 
5

 
2,658

 
706

 
Net (loss) income
 
$
(9,511
)
 
$
189

 
$
(10,765
)
 
$
(1,479
)
 
Basic and diluted net (loss) income income per common share
 
$
(0.50
)
 
$
0.01

 
$
(0.56
)
 
$
(0.08
)
 
Basic weighted average common shares outstanding
 
18,860,020

 
19,445,401

 
19,089,402

 
19,667,891

 
Diluted weighted average common shares outstanding
 
18,860,020

 
19,445,401

 
19,089,402

 
19,667,891

 
Cash dividends declared per common share
 
0.125

 
0.125

 
0.50

 
0.50

 
Key statistics:
 
 
 
 
 
 
 
 
 
Units in service
 
938

 
992

 
938

 
992

 
Average revenue per unit (ARPU)
 
$
7.33

 
$
7.36

 
$
7.34

 
$
7.39

 
Bookings
 
$
21,932

 
$
23,076

 
$
78,341

 
$
81,268

 
Backlog
 
$
50,553

 
$
40,422

 
$
50,553

 
$
40,422

 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
 
 
 
 
 



SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (a)
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
12/31/2019
 
9/30/2019
 
6/30/2019
 
3/31/2019
 
12/31/2018
 
9/30/2018
 
6/30/2018
 
3/31/2018
Revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wireless
 
$
21,615

 
$
21,814

 
$
22,127

 
$
22,610

 
$
23,091

 
$
23,259

 
$
23,658

 
$
24,269

Software
 
17,933

 
17,639

 
17,398

 
19,154

 
20,165

 
19,217

 
16,970

 
18,845

Total revenue
 
39,548

 
39,453

 
39,525

 
41,764

 
43,256

 
42,476

 
40,628

 
43,114

Operating expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue (b)
 
8,051

 
7,190

 
7,239

 
7,592

 
8,772

 
8,141

 
7,596

 
7,878

Research and development
 
7,132

 
7,437

 
6,807

 
6,167

 
6,618

 
5,934

 
6,177

 
5,735

Technology operations
 
8,083

 
7,805

 
7,866

 
7,674

 
8,120

 
7,787

 
7,698

 
7,750

Selling and marketing
 
5,891

 
5,595

 
5,574

 
6,110

 
6,275

 
5,716

 
6,093

 
6,490

General and administrative
 
11,531

 
11,813

 
11,696

 
10,747

 
10,721

 
13,673

 
12,741

 
11,964

Depreciation, amortization and accretion
 
2,250

 
2,305

 
2,335

 
2,359

 
2,601

 
2,785

 
2,669

 
2,713

Goodwill impairment
 
8,849

 

 

 

 

 

 

 

Total operating expenses
 
51,787

 
42,145

 
41,517

 
40,649

 
43,107

 
44,036

 
42,974

 
42,530

% of total revenue
 
130.9
 %
 
106.8
 %
 
105.0
 %
 
97.3
%
 
99.7
%
 
103.7
 %
 
105.8
 %
 
98.6
%
Operating (loss) income
 
(12,239
)
 
(2,692
)
 
(1,992
)
 
1,115

 
149

 
(1,560
)
 
(2,346
)
 
584

% of total revenue
 
(30.9
)%
 
(6.8
)%
 
(5.0
)%
 
2.7
%
 
0.3
%
 
(3.7
)%
 
(5.8
)%
 
1.4
%
Interest income
 
350

 
399

 
452

 
449

 
628

 
384

 
342

 
283

Other income (expense)
 
206

 
163

 
602

 
(236
)
 
(593
)
 
(110
)
 
102

 
(47
)
Loss (income) before income taxes
 
(11,683
)
 
(2,130
)
 
(938
)
 
1,328

 
184

 
(1,286
)
 
(1,902
)
 
820

Benefit from (provision for) income taxes


 
2,172

 
804

 
268

 
(586
)
 
5

 
446

 
730

 
(475
)
Net (loss) income
 
$
(9,511
)
 
$
(1,326
)
 
$
(670
)
 
$
742

 
$
189

 
$
(840
)
 
$
(1,172
)
 
$
345

Basic and diluted net (loss) income per common share
 
$
(0.50
)
 
$
(0.07
)
 
$
(0.03
)
 
$
0.04

 
$
0.01

 
$
(0.04
)
 
$
(0.06
)
 
$
0.02

Basic weighted average common shares outstanding
 
18,860,020

 
19,086,811

 
19,217,866

 
19,196,970

 
19,445,401

 
19,456,149

 
19,750,941

 
20,027,800

Diluted weighted average common shares outstanding
 
18,860,020

 
19,086,811

 
19,217,866

 
19,356,712

 
19,445,401

 
19,456,149

 
19,750,941

 
20,153,291

Key statistics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Units in service
 
938

 
955

 
977

 
982

 
992

 
999

 
1,024

 
1,030

Average revenue per unit (ARPU)
 
$
7.33

 
$
7.32

 
$
7.26

 
$
7.32

 
$
7.36

 
$
7.40

 
$
7.41

 
$
7.47

Bookings
 
$
21,932

 
$
20,421

 
$
21,334

 
$
14,654

 
$
23,076

 
$
21,580

 
$
18,488

 
$
18,124

Backlog
 
$
50,553

 
$
42,604

 
$
39,718

 
$
37,392

 
$
40,422

 
$
36,366

 
$
36,295

 
$
35,930

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) An adjustment of $771 to cost of revenue, identified in the fourth quarter of 2018, has been reflected in this table as an increase to cost of revenue of $166, $196 and $359 in the first, second and third quarters of 2018, respectively. Total operating expenses, operating income (loss), income (loss) before income taxes, Net (loss) income and net (loss) income per share have been adjusted accordingly to reflect these changes.




SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS (a)
(In thousands)
 
 
 
 
 
 
 
12/31/2019
 
12/31/2018
 
 

 
 
Assets
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
47,361

 
$
83,343

Short term investments
 
29,899

 
3,963

Accounts receivable, net
 
30,174

 
32,386

Prepaid expenses
 
7,517

 
6,906

Other current assets
 
1,710

 
2,672

Inventory
 
1,004

 
1,708

Total current assets
 
117,665

 
130,978

Non-current assets:
 
 
 
 
Property and equipment, net
 
8,000

 
10,354

Operating Lease right-of-use assets
 
16,317

 

Goodwill
 
124,182

 
133,031

Intangible assets, net
 
2,917

 
5,417

Deferred income tax assets
 
48,983

 
46,484

Other non-current assets
 
1,808

 
1,448

Total non-current assets
 
202,207

 
196,734

Total assets
 
$
319,872

 
$
327,712

Liabilities and stockholders' equity
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable
 
$
3,615

 
$
2,010

Accrued compensation and benefits
 
11,680

 
11,348

Accrued taxes
 
1,529

 
1,822

Deferred revenue
 
25,944

 
26,106

Operating lease liabilities
 
5,437

 

Other current liabilities
 
2,978

 
3,662

Total current liabilities
 
51,183

 
44,948

Non-current liabilities:
 
 
 
 
Asset retirement obligations
 
6,061

 
6,513

Operating lease liabilities
 
11,575

 

Other long-term liabilities
 
959

 
1,697

Total non-current liabilities
 
18,595

 
8,210

Total liabilities
 
69,778

 
53,158

Commitments and contingencies
 
 
 
 
Stockholders' equity:
 
 
 
 
Preferred stock
 
$

 
$

Common stock
 
2

 
2

Additional paid-in capital
 
86,874

 
90,559

Accumulated other comprehensive loss
 
(1,601
)
 
(1,301
)
Retained earnings
 
164,819

 
185,294

Total stockholders' equity
 
250,094

 
274,554

Total liabilities and stockholders' equity
 
$
319,872

 
$
327,712

 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
For the twelve months ended
 
 
12/31/2019
 
12/31/2018
Cash flows provided by operating activities:
 
 
 
 
Net loss
 
$
(10,765
)
 
$
(1,479
)
Adjustments to reconcile net loss to net cash provided by operating activities:
 
 
 
 
Depreciation, amortization and accretion
 
9,249

 
10,769

Goodwill impairment
 
8,849

 

Deferred income tax expense
 
(3,253
)
 
(1,692
)
Stock based compensation
 
3,643

 
4,954

Provisions for doubtful accounts, service credits, adjustments of non-cash transaction taxes and other
 
694

 
1,922

Changes in assets and liabilities:
 
 
 
 
Accounts receivable
 
964

 
(915
)
Prepaid expenses, inventory and other assets
 
2,913

 
(646
)
Accounts payable, accrued liabilities and other
 
(643
)
 
(1,732
)
Deferred revenue
 
42

 
(866
)
Net cash provided by operating activities
 
11,693

 
10,315

Cash flows from investing activities:
 
 
 
 
Purchases of property and equipment
 
(4,837
)
 
(5,915
)
Purchase of short-term investments
 
(59,385
)
 
(3,911
)
Maturities of short-term investments
 
34,000

 
4,000

Net cash used in investing activities
 
(30,222
)
 
(5,826
)
Cash flows from financing activities:
 
 
 
 
Cash distributions to stockholders
 
(9,819
)
 
(10,064
)
Purchase of common stock (including commissions)
 
(6,575
)
 
(13,483
)
Proceeds from issuance of common stock under the Employee Stock Purchase Plan
 
258

 
247

Purchase of common stock for tax withholding on vested equity awards
 
(1,017
)
 
(976
)
Net cash used in financing activities
 
(17,153
)
 
(24,276
)
Effect of exchange rate on cash
 
(300
)
 
(49
)
Net decrease in cash and cash equivalents
 
(35,982
)
 
(19,836
)
Cash and cash equivalents, beginning of period
 
83,343

 
103,179

Cash and cash equivalents, end of period
 
$
47,361

 
$
83,343

Supplemental disclosure:
 
 
 
 
Income taxes paid
 
$
901

 
$
1,061

 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
 
CONSOLIDATED REVENUE
 
SUPPLEMENTAL INFORMATION (a)
 
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
 
12/31/2019
 
9/30/2019
 
6/30/2019
 
3/31/2019
 
12/31/2018
 
9/30/2018
 
6/30/2018
 
3/31/2018
 
Revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Paging
 
$
20,826

 
$
21,212

 
$
21,342

 
$
21,687

 
$
21,997

 
$
22,442

 
$
22,824

 
$
23,308

 
Non-paging
 
789

 
602

 
785

 
923

 
1,094

 
817

 
834

 
961

 
Total wireless revenue
 
$
21,615

 
$
21,814

 
$
22,127

 
$
22,610

 
$
23,091

 
$
23,259

 
$
23,658

 
$
24,269

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
License
 
1,711

 
2,723

 
1,676

 
2,840

 
3,496

 
3,175

 
1,993

 
4,376

 
Services
 
4,947

 
4,202

 
4,835

 
5,206

 
5,103

 
4,555

 
4,363

 
4,071

 
Equipment
 
1,125

 
689

 
842

 
963

 
1,568

 
1,296

 
1,107

 
1,024

 
Operations revenue
 
$
7,783

 
$
7,614

 
$
7,353

 
$
9,009

 
$
10,167

 
$
9,026

 
$
7,463

 
$
9,471

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Maintenance revenue
 
$
10,150

 
$
10,025

 
$
10,045

 
$
10,145

 
$
9,998

 
$
10,191

 
$
9,507

 
$
9,374

 
Total software revenue
 
$
17,933

 
$
17,639

 
$
17,398

 
$
19,154

 
$
20,165

 
$
19,217

 
$
16,970

 
$
18,845

 
 
 
Total revenue
 
$
39,548

 
$
39,453

 
$
39,525

 
$
41,764

 
$
43,256

 
$
42,476

 
$
40,628

 
$
43,114

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
 




SPOK HOLDINGS, INC.
CONSOLIDATED OPERATING EXPENSES
SUPPLEMENTAL INFORMATION (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
12/31/2019
 
9/30/2019
 
6/30/2019
 
3/31/2019
 
12/31/2018
 
9/30/2018
 
6/30/2018
 
3/31/2018
Cost of revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
$
5,222

 
$
5,099

 
$
4,749

 
$
4,931

 
$
4,868

 
$
4,923

 
$
4,853

 
$
4,874

Cost of sales
 
2,278

 
1,567

 
1,900

 
2,080

 
3,349

 
2,623

 
2,119

 
2,475

Stock based compensation
 
42

 
21

 
97

 
107

 
44

 
75

 
75

 
55

Other
 
509

 
503

 
493

 
474

 
511

 
520

 
549

 
474

Total cost of revenue (b)
 
8,051

 
7,190

 
7,239

 
7,592

 
8,772

 
8,141

 
7,596

 
7,878

Research and development
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
5,056

 
5,083

 
4,639

 
4,263

 
4,350

 
4,709

 
4,506

 
4,002

Outside services
 
1,742

 
2,027

 
1,912

 
1,745

 
2,115

 
1,040

 
1,481

 
1,513

Stock based compensation
 
113

 
102

 
84

 
11

 
5

 
71

 
90

 
71

Other
 
221

 
225

 
172

 
148

 
148

 
114

 
100

 
149

Total research and development
 
7,132

 
7,437

 
6,807

 
6,167

 
6,618

 
5,934

 
6,177

 
5,735

Technology operations
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
2,656

 
2,823

 
2,662

 
2,647

 
2,616

 
2,866

 
2,618

 
2,693

Site rent
 
3,669

 
3,269

 
3,480

 
3,296

 
3,432

 
3,482

 
3,538

 
3,496

Telecommunications
 
1,026

 
1,016

 
1,019

 
996

 
1,021

 
950

 
935

 
898

Stock based compensation
 
32

 
30

 
30

 
30

 
24

 
24

 
24

 
24

Other
 
700

 
667

 
675

 
705

 
1,027

 
465

 
583

 
639

Total technology operations
 
8,083

 
7,805

 
7,866

 
7,674

 
8,120

 
7,787

 
7,698

 
7,750

Selling and marketing
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
3,382

 
3,524

 
3,329

 
3,273

 
3,047

 
3,401

 
3,311

 
3,294

Commissions
 
1,158

 
1,114

 
1,298

 
1,424

 
1,759

 
1,225

 
1,397

 
1,774

Stock based compensation
 
164

 
137

 
128

 
161

 
99

 
135

 
135

 
135

Advertising and events
 
1,034

 
703

 
656

 
933

 
1,236

 
857

 
996

 
1,158

Other
 
153

 
117

 
163

 
319

 
134

 
98

 
254

 
129

Total selling and marketing
 
5,891

 
5,595

 
5,574

 
6,110

 
6,275

 
5,716

 
6,093

 
6,490

General and administrative
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
3,974

 
4,220

 
4,136

 
4,041

 
4,087

 
4,834

 
4,340

 
4,416

Stock based compensation
 
770

 
674

 
690

 
219

 
860

 
1,118

 
943

 
949

Bad debt
 
56

 
402

 
(96
)
 
308

 
303

 
513

 
279

 
528

Facility rent, office, and technology costs
 
1,952

 
2,369

 
2,485

 
2,294

 
2,072

 
2,925

 
2,323

 
2,641

Outside services
 
2,350

 
2,004

 
2,306

 
1,776

 
2,062

 
1,864

 
2,443

 
1,422

Taxes, licenses and permits
 
1,000

 
888

 
863

 
921

 
111

 
1,081

 
1,024

 
1,080

Other
 
1,429

 
1,256

 
1,312

 
1,188

 
1,226

 
1,338

 
1,389

 
928

Total general and administrative
 
11,531

 
11,813

 
11,696

 
10,747

 
10,721

 
13,673

 
12,741

 
11,964

Depreciation, amortization and accretion
 
2,250

 
2,305

 
2,335

 
2,359

 
2,601

 
2,785

 
2,669

 
2,713

Goodwill impairment
 
8,849

 

 

 

 

 

 

 

Operating expenses
 
$
51,787

 
$
42,145

 
$
41,517

 
$
40,649

 
$
43,107

 
$
44,036

 
$
42,974

 
$
42,530

Capital expenditures
 
$
679

 
$
1,378

 
$
1,495

 
$
1,287

 
$
830

 
$
1,630

 
$
2,299

 
$
1,164

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) An adjustment of $771 to cost of sales, identified in the fourth quarter of 2018, has been reflected in this table as an increase to cost of sales of $166, $196 and $359 in the first, second and third quarters of 2018, respectively. Total cost of revenue and operating expenses have been adjusted accordingly to reflect these changes.



SPOK HOLDINGS, INC.
UNITS IN SERVICE ACTIVITY, MARKET SEGMENT, CHURN
AND AVERAGE REVENUE PER UNIT (ARPU) (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
12/31/2019
 
9/30/2019
 
6/30/2019
 
3/31/2019
 
12/31/2018
 
9/30/2018
 
6/30/2018
 
3/31/2018
Paging units in service
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Beginning units in service (000's)
 
955

 
977

 
982

 
992

 
999

 
1,024

 
1,030

 
1,049

Gross placements
 
22

 
28

 
35

 
27

 
30

 
31

 
35

 
25

Gross disconnects
 
(39
)
 
(50
)
 
(40
)
 
(37
)
 
(37
)
 
(56
)
 
(41
)
 
(44
)
Net change
 
(17
)
 
(22
)
 
(5
)
 
(10
)
 
(7
)
 
(25
)
 
(6
)
 
(19
)
Ending units in service
 
938

 
955

 
977

 
982

 
992

 
999

 
1,024

 
1,030

End of period units in service % of total (b)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Healthcare
 
82.4
 %
 
81.7
 %
 
81.7
 %
 
81.6
 %
 
81.4
 %
 
81.7
 %
 
81.5
 %
 
81.1
 %
Government
 
5.4
 %
 
5.5
 %
 
5.6
 %
 
5.8
 %
 
5.8
 %
 
5.8
 %
 
5.7
 %
 
5.9
 %
Large enterprise
 
5.5
 %
 
6.1
 %
 
5.9
 %
 
5.9
 %
 
5.9
 %
 
6.0
 %
 
6.0
 %
 
6.0
 %
Other(b)
 
6.6
 %
 
6.7
 %
 
6.8
 %
 
6.7
 %
 
6.9
 %
 
6.5
 %
 
6.8
 %
 
7.0
 %
Total
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
Account size ending units in service (000's)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
69

 
72

 
74

 
77

 
78

 
81

 
85

 
88

101 to 1,000 units
 
173

 
175

 
179

 
186

 
190

 
192

 
197

 
198

>1,000 units
 
696

 
708

 
724

 
719

 
724

 
726

 
742

 
744

Total
 
938

 
955

 
977

 
982

 
992

 
999

 
1,024

 
1,030

Account size net loss rate(c)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
(3.8
)%
 
(2.1
)%
 
(3.2
)%
 
(2.3
)%
 
(1.7
)%
 
(4.3
)%
 
(3.8
)%
 
(4.7
)%
101 to 1,000 units
 
(1.0
)%
 
(2.4
)%
 
(3.9
)%
 
(2.3
)%
 
 %
 
(2.7
)%
 
(0.6
)%
 
(10.0
)%
>1,000 units
 
(1.8
)%
 
(2.2
)%
 
0.7
 %
 
(1.1
)%
 
(0.1
)%
 
(2.2
)%
 
(0.2
)%
 
(1.9
)%
Total
 
(1.8
)%
 
(2.2
)%
 
(0.5
)%
 
(1.1
)%
 
(0.2
)%
 
(2.5
)%
 
(0.6
)%
 
(1.8
)%
Account size ARPU
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
$
11.99

 
$
11.84

 
$
12.00

 
$
11.90

 
$
11.61

 
$
11.33

 
$
12.04

 
$
12.13

101 to 1,000 units
 
8.31

 
8.41

 
8.47

 
8.35

 
8.28

 
8.19

 
8.34

 
8.47

>1,000 units
 
6.62

 
6.59

 
6.47

 
6.57

 
6.69

 
6.74

 
6.62

 
6.65

Total
 
$
7.33

 
$
7.32

 
$
7.26

 
$
7.32

 
$
7.36

 
$
7.40

 
$
7.41

 
$
7.47

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) Other includes hospitality, resort and indirect units
(c) Net loss rate is net current period placements and disconnected units in service divided by prior period ending units in service.
 
 




SPOK HOLDINGS, INC.
 
RECONCILIATION FROM NET INCOME (LOSS) TO EBITDA (a)
 
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
 
12/31/2019
 
9/30/2019
 
6/30/2019
 
3/31/2019
 
12/31/2018
 
9/30/2018
 
6/30/2018
 
3/31/2018
 
Reconciliation of net income (loss) to EBITDA (b):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net (loss) income (c)
 
$
(9,511
)
 
$
(1,326
)
 
$
(670
)
 
$
742

 
$
189

 
$
(840
)
 
$
(1,172
)
 
$
345

 
Plus (less): (benefit from) provision for income taxes
 
(2,172
)
 
(804
)
 
(268
)
 
586

 
(5
)
 
(446
)
 
(730
)
 
475

 
Plus (less): Other expense (income)
 
(206
)
 
(163
)
 
(602
)
 
236

 
593

 
110

 
(102
)
 
47

 
Less: Interest income
 
(350
)
 
(399
)
 
(452
)
 
(449
)
 
(628
)
 
(384
)
 
(342
)
 
(283
)
 
Operating (loss) income
 
(12,239
)
 
(2,692
)
 
(1,992
)
 
1,115

 
149

 
(1,560
)
 
(2,346
)
 
584

 
Plus: depreciation, amortization and accretion
 
2,250

 
2,305

 
2,335

 
2,359

 
2,601

 
2,785

 
2,669

 
2,713

 
EBITDA (as defined by the Company)
 
$
(9,989
)
 
$
(387
)
 
$
343

 
$
3,474

 
$
2,750

 
$
1,225

 
$
323

 
$
3,297

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the twelve months ended
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12/31/2019
 
12/31/2018
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of net income (loss) to EBITDA (b):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net loss
 
$
(10,765
)
 
$
(1,479
)
 
 
 
 
 
 
 
 
 
 
 
 
 
(Less) plus: (Benefit from) provision for income taxes
 
(2,658
)
 
(706
)
 
 
 
 
 
 
 
 
 
 
 
 
 
Plus (less): Other income (expense)
 
(735
)
 
650

 
 
 
 
 
 
 
 
 
 
 
 
 
Less: Interest income
 
(1,651
)
 
(1,638
)
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating loss
 
(15,809
)
 
(3,173
)
 
 
 
 
 
 
 
 
 
 
 
 
 
Plus: depreciation, amortization and accretion
 
9,249

 
10,769

 
 
 
 
 
 
 
 
 
 
 
 
 
EBITDA (as defined by the Company)
 
$
(6,560
)
 
$
7,596

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
RECONCILIATION FROM OPERATING EXPENSES TO ADJUSTED OPERATING EXPENSES (a)
 
 
 
 
 
 
 
For the three months ended
 
 
 
12/31/2019
 
9/30/2019
 
6/30/2019
 
3/31/2019
 
12/31/2018
 
9/30/2018
 
6/30/2018
 
3/31/2018
 
(Dollars in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating expenses
 
$
51,787

 
$
42,145

 
$
41,517

 
$
40,649

 
$
43,107

 
$
44,036

 
$
42,974

 
$
42,530

 
Less: depreciation, amortization and accretion
 
2,250

 
2,305

 
2,335

 
2,359

 
2,601

 
2,785

 
2,669

 
2,713

 
Less: Goodwill impairment
 
$
8,849

 
$

 
$

 
$

 
$

 
$

 
$

 
$

 
Adjusted operating expenses
 
$
40,688

 
$
39,840

 
$
39,182

 
$
38,290

 
$
40,506

 
$
41,251

 
$
40,305

 
$
39,817

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
 
(b) EBITDA or earnings before interest, taxes, depreciation, amortization and accretion is a non-GAAP measure and is presented for analytical purposes only. Management and the Board of Directors rely on EBITDA for purposes of determining the Company’s capital allocation policies. EBITDA is also the starting point for the calculation of operating cash flow for purposes of determining whether management has achieved certain performance objectives in the Company’s short-term and long-term incentive plans. 
(c) An adjustment to cost of revenue identified in the fourth quarter of 2018 of $771 has been reflected in this table as a reduction of Net income (loss) of $166, $196 $359, and $771 in the first, second third, and fourth quarters respectively.



SPOK HOLDINGS, INC.
2020 FINANCIAL GUIDANCE
(Unaudited and in millions)
 
 
 
 
 
 
 
 
 
Guidance Range
 
 
 
From
 
To
Revenues
 
 
 
 
 
 
Wireless
 
77,000

 
85,000

 
Software
 
72,000

 
80,000

 
 
 
149,000

 
165,000

 
 
 
 
 
 
Adjusted Operating Expenses (a)
 
 
158,000

 
167,000

 
 
 
 
 
 
Capital Expenses
 
 
2,300

 
6,300

 
 
 
 
 
 
(a) Operating expenses exclude depreciation, amortization and accretion.