Exhibit 99.1

Information Excerpted from

Preliminary Offering Memorandum dated May 8, 2015

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RISK FACTORS

You should carefully consider the risks described below before making an investment decision. The risks described below are not the only ones facing us. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial may also materially and adversely affect our business in the future. Any of the following risks could materially adversely affect our business, financial condition or results of operations. In such case, you may lose all or part of your original investment.

Risks Relating to Our Indebtedness

Our substantial debt could negatively impact our business, prevent us from satisfying our debt obligations and adversely affect our financial condition.

We have a substantial amount of debt. As of December 31, 2014, after giving effect to the offering of the notes and the anticipated use of the net proceeds from the offering of the notes to repay borrowings under our revolving credit facility, we would have had approximately $598.2 million of total debt outstanding and a total debt to shareholders equity ratio of approximately 1.9 to 1. The substantial amount of our debt could have important consequences, including the following:

 

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our ability to obtain additional financing for working capital, debt refinancing, share repurchases or other purposes could be impaired;

 

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a substantial portion of our cash flows from operations will be dedicated to paying principal and interest on our debt, reducing funds available for other purposes;

 

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we may be vulnerable to interest rate increases, as some of our borrowings, including those under our revolving credit facility, bear interest at variable rates;

 

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we could be more vulnerable to adverse developments in our industry or in general economic conditions;

 

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we may be restricted from taking advantage of business opportunities or making strategic acquisitions; and

 

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we may be limited in our flexibility in planning for, or reacting to, changes in our business and the industry in which we operate.

We may incur substantially more debt and other liabilities. This could exacerbate further the risks associated with our current debt levels.

We may be able to incur substantial additional debt in the future. Although the terms of our debt instruments contain restrictions on our ability to incur additional debt, these restrictions are subject to exceptions that could permit us to incur a substantial amount of additional debt. In addition, our debt instruments do not prevent us from incurring liabilities that do not constitute indebtedness as defined for purposes of those debt instruments. If new debt or other liabilities are added to our current debt levels, the risks associated with our having substantial debt could intensify. As of December 31, 2014, after giving effect to the offering of the notes and the anticipated use of the net proceeds from the offering of the notes to repay borrowings under our revolving credit facility, together with related fees and expenses as described in “Use of Proceeds,” we would have had $81.8 million available for borrowing under our Amended Credit Facility, subject to borrowing base limitations and other specified terms and conditions.

We may not be able to generate sufficient cash flows to service our outstanding debt and fund operations and may be forced to take other actions to satisfy our obligations under such debt.

Our ability to make scheduled payments of the principal of, to pay interest on, or to refinance our indebtedness including the notes will depend in part on our cash flows from operations, which are subject to regulatory, economic, financial, competitive and other factors beyond our control. We cannot assure you that we will continue to generate a level of cash flows from operations sufficient to permit us to meet our debt service obligations. If we are unable to generate sufficient cash flows from operations to service our debt, we may be required to sell assets, refinance all or a portion of our existing debt, obtain additional financing or obtain additional equity capital on terms that may be onerous or highly dilutive. There can be no assurance that any refinancing will be possible or that any asset sales or additional financing can be completed on acceptable terms or at all.

The terms of our debt limit how we conduct our business.

The agreements that govern our debt contain covenants that restrict our ability to, among other things:

 

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incur and guarantee debt;

 

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pay dividends or make other distributions on or redeem or repurchase our stock;

 

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make investments or acquisitions;

 

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create liens on our assets;

 

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sell assets;

 

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merge with or into other companies;

 

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enter into transactions with shareholders and other affiliates; and

 

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make capital expenditures.

Some of our debt agreements also impose requirements that we maintain specified financial measures not in excess of, or not below, specified levels. In particular, the Amended Credit Facility will require, among other things, that we maintain (i) at all times a specified minimum consolidated net worth, (ii) as of the end of each fiscal quarter, a minimum ratio of consolidated net income available for fixed charges for the period of four consecutive fiscal quarters most recently ended to consolidated fixed charges for that period of not less than a specified minimum, (iii) a specified maximum ratio of total debt to consolidated adjusted net worth and (iv) a specified ratio of subordinated debt to consolidated adjusted net worth. These covenants limit the manner in which we can conduct our business and could prevent us from engaging in favorable business activities or financing future operations and capital needs and impair our ability to successfully execute our strategy and operate our business.

A breach of any of the covenants in our debt instruments would result in an event of default thereunder if not promptly cured or waived. Any continuing default would permit the creditors to accelerate the related debt, which could also result in the acceleration of other debt containing a cross-acceleration or cross-default provision. In addition, an event of default under the Amended Credit Facility would permit the lenders thereunder to terminate all commitments to extend further credit under the Amended Credit Facility. Furthermore, if we were unable to repay the amounts due and payable under the Amended Credit Facility or any other secured debt we may incur, the lenders thereunder could cause the collateral agent to proceed against the collateral securing that debt. In the event our creditors accelerate the repayment of our debt, there can be no assurance that we would have sufficient assets to repay that debt, and our financial condition, liquidity and results of operations would suffer. In addition, to the extent creditors exercised such remedies, the claims of holders of the notes would be subordinated to such secured indebtedness (as discussed in greater detail under the heading “The notes and the note guarantees will be effectively subordinated to the existing and future secured obligations of the issuer and the guarantors.”).

The conditions of the U.S. and international capital markets may adversely affect lenders with which we have relationships, causing us to incur additional costs and reducing our sources of liquidity, which may adversely affect our financial position, liquidity and results of operations.

In recent years, there has been turbulence in the global capital markets and the overall economy. Such turbulence can result in disruptions in the financial sector and affect lenders with which we have relationships, including members of the syndicate of banks that are lenders under our revolving credit facility. Disruptions in the financial sector may increase our exposure to credit risk and adversely affect the ability of lenders to perform under the terms of their lending arrangements with us. Failure by our lenders to perform under the terms of our lending arrangements could cause us to incur additional costs that may adversely affect our liquidity, financial condition and results of operations. While overall market conditions have improved, there can be no assurance that future disruptions in the financial sector will not occur that could have similar adverse effects on our business.

Reduction in our credit rating could increase the cost of our funding from, and restrict our access to, the capital markets and adversely affect our liquidity, financial condition and results of operations.

Credit rating agencies evaluate us, and their ratings of our debt and creditworthiness are based on a number of factors. These factors include our financial strength and other factors not entirely within our control, including conditions affecting the financial services industry generally. In light of the difficulties that faced the financial services industry and the financial markets in recent years, there can be no assurance that we will maintain our current ratings. Failure to maintain those ratings could, among other things, adversely limit our access to the capital markets and affect the cost and other terms upon which we are able to obtain financing.

Interest rate fluctuations may adversely affect our borrowing costs, profitability and liquidity.

Our profitability may be directly affected by the level of and fluctuations in interest rates, whether caused by changes in economic conditions or other factors, that affect our borrowing costs. Interest rates are highly sensitive to many factors that are beyond our control, including general economic conditions and policies of various governmental and regulatory agencies and, in particular, the Federal Reserve Board. Changes in monetary policy, including changes in interest rates, could influence the amount of interest we pay on the Amended Credit Facility or any other floating interest rate obligations we may incur. Our profitability and liquidity could be materially adversely affected during any period of higher interest rates.

 

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Risks Relating to Our Business

Federal legislative or regulatory proposals, initiatives, actions or changes that are adverse to our operations or result in adverse regulatory proceedings, or our failure to comply with existing or future federal laws and regulations, could force us to modify, suspend or cease part or all of our nationwide operations.

We are subject to numerous federal laws and regulations that affect our lending operations. Although these laws and regulations have remained substantially unchanged for many years, the laws and regulations directly affecting our lending activities have been under review and subject to change in recent years as a result of various developments and changes in economic conditions, the make-up of the executive and legislative branches of government, and the political and media focus on issues of consumer and borrower protection. Any changes in such laws and regulations could force us to modify, suspend or cease part, or, in the worst case, all of our existing operations. It is also possible that the scope of federal regulations could change or expand in such a way as to preempt what has traditionally been state law regulation of our business activities.

In July 2010 the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) was enacted. The Dodd-Frank Act restructured and enhanced the regulation and supervision of the financial services industry and created the Consumer Financial Protection Bureau (the “CFPB”), an agency with sweeping regulatory and enforcement authority over consumer financial transactions. Although the Dodd-Frank Act prohibits the CFPB from setting interest rates on consumer loans, efforts to create a federal usury cap, applicable to all consumer credit transactions and substantially below rates at which the Company could create to operate profitably, are still ongoing. Any federal legislative or regulatory action that severely restricts or prohibits the provision of small-loan consumer credit and similar services on terms substantially similar to those we currently provide would, if enacted, have a material adverse impact on our business, prospects, results of operations and financial condition. Any federal law that would impose a 36% or similar annualized credit rate cap on our services would, if enacted, almost certainly eliminate our ability to continue our current operations.

The CFPB’s rulemaking and enforcement authority extends to certain non-depository institutions, including us. The CFPB is specifically authorized, among other things, to take actions to prevent companies providing consumer financial products or services and their service providers from engaging in unfair, deceptive or abusive acts or practices in connection with consumer financial products and services, and to issue rules requiring enhanced disclosures for consumer financial products or services. The CFPB may also issue regulations regarding the use of pre-dispute arbitration clauses in consumer financial markets, but only after conducting a study of the matter as mandated by the Dodd-Frank Act. The CFPB also has authority to interpret, enforce, and issue regulations implementing enumerated consumer laws, including certain laws that apply to our business. Further, the CFPB has authority to designate non-depository “larger participants” in certain markets for consumer financial services and products for purposes of the CFPB’s supervisory authority under the Dodd-Frank Act. Such designated “larger participants” are subject to reporting and on-site compliance examinations by the CFPB, which may result in increased compliance costs and potentially greater enforcement risks based on these supervisory activities. Although the CFPB has not yet developed a “larger participant” rule that directly covers the Company’s installment lending business, in March 2015 in connection with the CFPB’s discussion of a proposed rulemaking initiative described below, the CFPB stated that it expects to conduct separate rulemaking to identify larger participants in the installment lending market for purposes of its supervision program. Though the timing of any such rulemaking is uncertain, the Company believes that the implementation of such rules would likely bring the Company’s business under the CFPB’s direct supervisory authority.

On March 26, 2015, the CFPB announced that it was considering proposing rules under its unfair, deceptive and abusive acts and practices rulemaking authority relating to payday, vehicle title, and similar loans. The proposal would cover short-term loans with a contractual term of 45 days or less, as well as “longer-term loans” with a term of longer than 45 days with an all-in annualized percentage rate of interest (“APR”) in excess of 36% in which the lender has either a non-purchase money security interest in the consumer’s vehicle or the right to collect repayment from the consumer’s bank account or paycheck. Although the Company does not make loans with terms of 45 days or less or obtain access to a customer’s bank account or paycheck for repayment of any of its loans, it does make some vehicle-secured loans with an APR within the scope of the proposal. The Company currently estimates that the amount of such vehicle-secured loans in its loan portfolio as of March 31, 2015 are approximately 13% of its total number of loans and approximately 20% of its portfolio by gross loan volume. The proposals would require a lender, as a condition of making a covered longer-term loan, to first make a good-faith reasonable determination that the consumer has the ability to repay the covered longer-term loan without reborrowing or defaulting. The proposals would require lenders to verify income, “major financial obligations” and borrowing history. Lenders would also be required to determine that a consumer is able to make all projected payments under the covered longer-term loan as those payments are due, while still fulfilling other major financial obligations and meeting living expenses. This ability to repay assessment would apply to both the initial longer-term loan and to any subsequent refinancing. In addition, the proposals would include a rebuttable presumption that customers seeking to refinance a covered longer-term loan lack an “ability to repay” if certain conditions exist at the time of the proposed refinancing. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Regulatory Matters” for more information regarding these proposals. The proposals are subject to several procedural requirements and to possible change before any final rules would be issued and implemented, and we cannot predict what the ultimate rulemaking will provide. Although the Company currently underwrites all its loans (including those secured by a vehicle title that would fall within the scope of these proposals) by reviewing the customer’s ability to repay based on the Company’s standards, there can be no assurance that these proposals, if and when implemented in final rulemaking, would not require changes to the Company’s practices and procedures regarding such loans that could materially and adversely affect the Company’s ability to make

 

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such loans, the cost of making such loans, the Company’s ability to, or frequency with which it could, refinance any such covered loans, or the profitability of such loans. Any final rulemaking also could have effects beyond those contemplated in the initial proposal that could further materially and adversely impact our business and operations.

In addition to the specific matters described above, other aspects of our business may be the subject of future CFPB rulemaking. The enactment of one or more of such regulatory changes, or the exercise of broad regulatory authority by regulators, including but not limited to, the CFPB, having jurisdiction over the Company’s business or discretionary consumer financial transactions generically, could materially and adversely affect our business, results of operations and prospects.

In September 2014, the Department of Defense (the “DoD”) proposed an amendment to its existing regulation that implements the Military Lending Act (the “MLA”). Current MLA regulations prohibit creditors from making payday loans, non-purchase money motor vehicle title loans with a term of less than 181 days, and refund anticipation loans to “covered borrowers” (which includes both servicemembers and their dependents) if the APR exceeds 36%. The Company does not make any of the loans covered under the MLA regulations. However, the proposed amendments would expand the MLA and its 36% APR cap to cover all credit offered or extended to a covered borrower primarily for personal, family, or household purposes that is either subject to a finance charge or payable by a written agreement in more than four installments. In addition, creditors must check a database maintained by the DoD before entering into an agreement with a covered borrower, provide both oral and written disclosures, including an all-inclusive APR referred to as the Military Annual Percentage Rate, and must not require arbitration in agreements with covered borrowers. In April 2015, the U.S. House Armed Services Committee narrowly voted to remove a provision in the 2016 National Defense Authorization Act that likely would have delayed implementation of the proposed amendments until 2016. The DoD proposed regulations are subject to possible change or further delay before any final rules would be issued and implemented. However, the Company believes the implementation of these amendments could adversely affect its operations and cost and efficiency of processing loans by requiring it to perform confirming database checks on a much greater number of loans via a database that historically has been prone to technical glitches and outages. These or other consequences of the amendment could materially and adversely affect the Company’s business, results of operations and financial condition.

We are currently under investigation by the CFPB, and any adverse finding, allegation, or exercise of enforcement or regulatory discretion by the CFPB could materially and adversely affect our business, financial condition, results of operations or ability to operate our business as we currently do.

As previously disclosed, on March 12, 2014, we received a Civil Investigative Demand (“CID”) from the Consumer Financial Protection Bureau (the “CFPB”). The stated purpose of the CID is to determine whether the Company has been or is “engaging in unlawful acts or practices in connection with the marketing, offering, or extension of credit in violation of Sections 1031 and 1036 of the Consumer Financial Protection Act, 12 U.S.C. §§ 5531, 5536, the Truth in Lending Act, 15 U.S.C. §§ 1601, et seq., Regulation Z, 12 C.F.R. pt. 1026, or any other Federal consumer financial law” and “also to determine whether Bureau action to obtain legal or equitable relief would be in the public interest.” The Company responded, within the deadlines specified in the CID, to broad requests for production of documents, answers to interrogatories to and written reports related to loans made by the Company and numerous other aspects of the Company’s business. Subsequent to the March 2014 CID, the Company has received and responded to, and is actively in the process of responding to, additional broad requests and demands for information from the CFPB and expects that there will continue to be additional requests or demands for information from the CFPB and ongoing interactions between the CFPB, the Company and Company counsel as part of the investigation. We are currently unable to predict the ultimate timing or outcome of the CFPB investigation. While the Company believes its marketing and lending practices are lawful, there can be no assurance that the CFPB’s ongoing investigation or future exercise of its enforcement, regulatory, discretionary or other powers will not result in findings or alleged violations of federal consumer financial protection laws that could lead to enforcement actions, proceedings or litigation and the imposition of damages, fines, penalties, restitution, other monetary liabilities, sanctions, settlements or changes to the Company’s business practices or operations that could have a material adverse effect on the Company’s business, financial condition or results of operations or eliminate altogether the Company’s ability to operate its business profitably or on terms substantially similar to those on which it currently operates.

Litigation and regulatory actions, including challenges to the arbitration clauses in our customer agreements, could subject us to significant class actions, fines, penalties, judgments and requirements resulting in increased expenses and potential material adverse effects on our business, results of operations and financial condition.

In the normal course of business, from time to time, we have been named as a defendant in various legal actions, including arbitrations, class actions and other litigation, arising in connection with our business activities. Certain of the legal actions include claims for substantial compensatory and punitive damages, or claims for indeterminate amounts of damages. While the arbitration provisions in our customer agreements historically have limited our exposure to consumer class action litigation, there can be no assurance that we will be successful in enforcing our arbitration clause in the future. There may also be legislative, administrative or regulatory efforts to directly or indirectly prohibit the use of pre-dispute arbitration clauses, including by the CFPB, or we may be compelled as a result of competitive pressure or reputational concerns to voluntarily eliminate pre-dispute arbitration clauses.

 

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Unfavorable state legislative or regulatory actions or changes, adverse outcomes in litigation or regulatory proceedings or failure to comply with existing laws and regulations could force us to cease, suspend or modify our operations in a state, potentially resulting in a material adverse effect on our business, results of operations and financial condition.

In addition to federal laws and regulations, we are subject to numerous state laws and regulations that affect our lending activities. Many of these regulations impose detailed and complex constraints on the terms of our loans, lending forms and operations. Failure to comply with applicable laws and regulations could subject us to regulatory enforcement action that could result in the assessment against us of civil, monetary or other penalties, including the suspension or revocation of our licenses to lend in one or more jurisdictions.

Changes in the state laws under which we currently operate or the enactment of new laws governing our operations resulting from state political activities and legislative or regulatory initiatives could have a material adverse effect on all aspects of our business in a particular state. For example, proponents of rate cap legislation in New Mexico have recently attempted to advance bills that would place a 36% rate cap on all financial lending products. In February 2015, these measures were tabled by The New Mexico Regulatory and public affairs subcommittee.

The Company, through state and federal trade associations of which it is a member, is working in opposition to this pending legislation; however, it is uncertain whether these efforts will be successful in preventing the passage of the legislation. Passage of such proposed legislation or similar initiatives in other states could have a material adverse effect on the Company’s business, results of operations, prospects or ability to continue operations in the jurisdictions affected by such changes. We can give no assurance that the laws and regulations that govern our business, or the interpretation or administration of those laws and regulations, will remain unchanged or that any such future changes will not materially and adversely affect or in the worst case, eliminate the Company’s lending practices, operations, profitability or prospects.

In addition, any adverse change in existing laws or regulations, or any adverse interpretation or litigation relating to existing laws and regulations in any state in which we operate, could subject us to liability for prior operating activities or could lower or eliminate the profitability of our operations going forward by, among other things, reducing the amount of interest and fees we can charge in connection with our loans. If these or other factors lead us to close our branches in a state, then in addition to the loss of net revenues attributable to that closing, we would also incur closing costs such as lease cancellation payments and we would have to write off assets that we could no longer use. If we were to suspend rather than permanently cease our operations in a state, we may also have continuing costs associated with maintaining our branches and our employees in that state, with little or no revenues to offset those costs.

Media and public perception of consumer installment loans as being predatory or abusive could have a material adverse effect on our business, prospects, results of operations and financial condition.

Consumer activist groups and various other media sources continue to advocate for governmental and regulatory action to prohibit or severely restrict our products and services. These critics frequently characterize our products and services as predatory or abusive toward consumers. If this negative characterization of the consumer installment loans we make and/or ancillary services we provide becomes widely accepted by government policy makers or is embodied in legislative, regulatory, policy or litigation developments that adversely affect our ability to continue offering our products and services or the profitability of these products and services, our business, results of operations and financial condition would be materially and adversely affected.

Employee misconduct or misconduct by third parties acting on our behalf could harm us by subjecting us to monetary loss, significant legal liability, regulatory scrutiny and reputational harm.

Our reputation is critical to maintaining and developing relationships with our existing and potential customers and third parties with whom we do business. There is a risk that our employees or third-party contractors could engage in misconduct that adversely affects our business. For example, if an employee or a third-party contractor were to engage in, or be accused or engaging in, illegal or suspicious activities including fraud or theft, we could suffer direct losses from the activity and, in addition, we could be subject to regulatory sanctions and suffer serious harm to our reputation, financial condition, customer relationships and ability to attract future customers. Employee or third-party misconduct could prompt regulators to allege or to determine based upon such misconduct that we have not established adequate supervisory systems and procedures to inform employees of applicable rules or to detect violations of such rules. Our branches have experienced employee fraud from time to time, and it is not always possible to deter employee or third-party misconduct. The precautions that we take to detect and prevent misconduct may not be effective in all cases. Misconduct by our employees or third-party contractors, or even unsubstantiated allegations of misconduct, could result in a material adverse effect on our reputation and our business.

 

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Our continued expansion into Mexico may increase the risks inherent in conducting operations internationally and in Mexico, contribute materially to increased costs and negatively affect our business, prospects, results of operations and financial condition.

Although our operations in Mexico accounted for only 8.9% of our revenues during the nine months ended December 31, 2014 and 7.9% of our gross loans receivable at December 31, 2014, we intend to continue opening branches and expanding our presence in Mexico. In addition, if and to the extent that the state and federal regulatory climate in the U.S. changes in ways that adversely affect our ability to continue profitable operations in one or more U.S. states, we could become increasingly dependent on our operations in Mexico as our only viable expansion or growth strategy. In pursuing such an expansion or growth strategy, we may expose an increasing portion of our business to risks inherent in conducting international operations, including currency fluctuations and devaluations, unsettled political and social conditions, communication and translation errors due to language barriers, compliance with differing legal and regulatory regimes and differing cultural attitudes toward regulation and compliance. In particular, political and social unrest in Mexico, coupled with a unionized labor structure that effectively gives labor unions control over repayment of funds remitted from our customers who borrow under our payroll deduction loan product in Mexico, create risks of non-payment or delinquent payment of these funds collected through the labor unions. We recently experienced such a situation in the third quarter of fiscal 2015 in which a union refused to make payments of $2.6 million related to such loans. If we are unable to resolve these issues and persuade the unions to remit these payments, our revenues, delinquencies and charge-off rates from our Mexican operations could be materially and adversely affected.

We depend to a substantial extent on borrowings under our Amended Credit Facility to fund our liquidity needs.

Concurrently with the closing of the offering of the notes, we will replace our existing revolving credit facility. We have an Amended Credit Facility committed through the third anniversary of the date of the closing of the notes offered hereby that allows us to borrow up to $430.0 million, assuming we are in compliance with a number of covenants and conditions, including a minimum borrowing base calculation. If our existing sources of liquidity become insufficient to satisfy our financial needs or our access to these sources becomes unexpectedly restricted, we may need to try to raise additional debt or equity in the future. If such an event were to occur, we can give no assurance that such alternate sources of liquidity would be available to us at all or on favorable terms. Additional information regarding our liquidity risk is included in “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Liquidity and Capital Resources.”

We are exposed to credit risk in our lending activities.

Our ability to collect on loans to individuals, our single largest asset group, depends on the ability and willingness of our borrowers to repay such loans. Any material adverse change in the ability or willingness of a significant portion of our borrowers to meet their obligations to us, whether due to changes in economic conditions, unemployment rates, the cost of consumer goods (particularly, but not limited to, food and energy costs), disposable income, interest rates, natural disasters, acts of war or terrorism, or other causes over which we have no control, would have a material adverse impact on our earnings and financial condition. Although new customers are required to submit a listing of personal property that will serve as collateral to secure their loans, the Company does not rely on the value of such collateral in the loan approval process and generally does not perfect its security interest in that collateral. Additional information regarding our credit risk is included in “Management’s Discussion and Analysis of Financial Condition and Results of Operation — Credit Quality.”

If our estimates of loan losses are not adequate to absorb actual losses, our provision for loan losses would increase. This would result in a decline in our future revenues and earnings.

We maintain an allowance for loan losses for loans we make directly to consumers. This allowance is an estimate. If our actual loan losses exceed the assumption used to establish the allowance, our provision for loan losses would increase, which would result in a decline in our future earnings. Additional information regarding our allowance for loan losses is included in “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Credit Quality.”

The concentration of our revenues in certain states could adversely affect us.

We currently operate consumer installment loan branches in fifteen states in the United States. Any adverse legislative or regulatory change in any one of our states, but particularly in any of our larger states could have a material adverse effect on our business, prospects, and results of operation or financial condition. For information regarding the size of our business in the various states in which we operate, see “Business.”

We have goodwill, which is subject to periodic review and testing for impairment.

A portion of our total assets is comprised of goodwill. Under generally accepted accounting principles, goodwill is subject to periodic review and testing to determine if it is impaired. Unfavorable trends in our industry and unfavorable events or disruptions to our operations resulting from adverse legislative or regulatory actions or from other unpredictable causes could result in significant goodwill impairment charges.

 

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Controls and procedures may fail or be circumvented.

Controls and procedures are particularly important for small-loan consumer finance companies. Any system of controls, however well designed and operated, is based in part on certain assumptions and can provide only reasonable, not absolute, assurance that the objectives of the system are met. In the second quarter of fiscal 2014, we reported a loss of $1.2 million as the result of a fraud at one of our branches where certain of our controls and procedures were circumvented. Any failure or circumvention of our controls and procedures or failure to comply with regulations related to controls and procedures could have a material adverse effect on our business, results of operations and financial condition.

The loss, replacement or transition of key management personnel, could cause our business to suffer.

Our future success significantly depends on the continued services and performance of our key management personnel. Competition for these employees is intense. Additionally, during fiscal 2014, the Company experienced the departure and replacement of its Chief Financial Officer and Chief Operating Officer. The loss of, or inability to successfully replace and transition, the services of members of our senior management or key team members or the inability to attract additional qualified personnel as needed could materially harm our business.

Regular turnover among our managers and other employees at our branches makes it more difficult for us to operate our branches and increases our costs of operations, which could have an adverse effect on our business, results of operations and financial condition.

The annual turnover as of March 31, 2014 among our office employees was approximately 30.8%. This turnover increases our cost of operations and makes it more difficult to operate our branches. If we are unable to keep our employee turnover rates consistent with historical levels or if unanticipated problems arise from our high employee turnover, our business, results of operations and financial condition could be adversely affected.

Our ability to manage our growth may deteriorate, and our ability to execute our growth strategy may be adversely affected.

Our growth strategy, which is based on opening and acquiring branches in existing and new markets, is subject to significant risks, some of which are beyond our control, including:

 

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the prevailing laws and regulatory environment of each state in which we operate or seek to operate, and, to the extent applicable, federal laws and regulations, which are subject to change at any time;

 

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our ability to obtain and maintain any regulatory approvals, government permits or licenses that may be required;

 

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the degree of competition in new markets and its effect on our ability to attract new customers;

 

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our ability to obtain adequate financing for our expansion plans; and

 

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our ability to attract, train and retain qualified personnel to staff our new operations.

We currently lack product and business diversification; as a result, our revenues and earnings may be disproportionately negatively impacted by external factors and may be more susceptible to fluctuations than more diversified companies.

Our primary business activity is offering small consumer installment loans together with, in some states in which we operate, related ancillary products. Thus, any developments, whether regulatory, economic or otherwise, that would hinder, reduce the profitability of or limit our ability to operate our small consumer installment loan business on the terms currently conducted would have a direct and adverse impact on our business, profitability and perhaps even our viability. Our current lack of product and business diversification could inhibit our opportunities for growth, reduce our revenues and profits and make us more susceptible to earnings fluctuations than many other financial institutions whose operations are more diversified.

Interruption of, or a breach in security relating to, our information systems could adversely affect us.

We rely heavily on communications and information systems to conduct our business. Each office is part of an information network that is designed to permit us to maintain adequate cash inventory, reconcile cash balances on a daily basis and report revenues and expenses to our headquarters. Any failure, interruption or breach in security of these systems, including any failure of our back-up systems, cyber attacks, data theft, computer viruses or similar problems could result in failures or disruptions in our customer relationship management, general ledger, loan and other systems, loss of confidential Company, customer or vendor information and could result in a loss of customer confidence and business, subject us to additional regulatory scrutiny or negative publicity, or expose us to civil litigation, financial liability, and increased costs to remediate such problems, any of which could have a material adverse effect on our financial condition and results of operations.

 

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Our centralized headquarters functions are susceptible to disruption by catastrophic events, which could have a material adverse effect on our business, results of operations and financial condition.

Our headquarters building is located in Greenville, South Carolina. Our information systems and administrative and management processes are primarily provided to our branches from this centralized location, and they could be disrupted if a catastrophic event, such as severe weather, natural disaster, power outage, act of terror or similar event, destroyed or severely damaged our headquarters. Any such catastrophic event or other unexpected disruption of our headquarters functions could have a material adverse effect on our business, results of operations and financial condition.

Absence of dividends could reduce our attractiveness to investors.

Since 1989, we have not declared or paid cash dividends on our common stock and may not pay cash dividends in the foreseeable future. As a result, our common stock may be less attractive to certain investors than the stock of dividend-paying companies.

Various provisions of our charter documents and applicable laws could delay or prevent a change of control that shareholders may favor.

Provisions of our articles of incorporation, South Carolina law, and the laws in several of the states in which our operating subsidiaries are incorporated could delay or prevent a change of control that the holders of our common stock may favor or may impede the ability of our shareholders to change our management. In particular, our articles of incorporation and South Carolina law, among other things, authorize our board of directors to issue preferred stock in one or more series, without shareholder approval, and will require the affirmative vote of holders of two-thirds of our outstanding shares of voting stock, to approve our merger or consolidation with another corporation. Additional information regarding the similar effect of laws in certain states in which we operate is described in Part 1, “Business — Government Regulation.”

Overall stock market volatility may materially and adversely affect the market price of our common stock.

The Company’s common stock price has been and is likely to continue to be subject to significant volatility. A variety of factors could cause the price of the common stock to fluctuate, perhaps substantially, including: general market fluctuations resulting from factors not directly related to the Company’s operations or the inherent value of its common stock; state or federal legislative or regulatory proposals, initiatives, actions or changes that are, or are perceived to be, adverse to our operations or the broader consumer finance industry in general; announcements of developments related to our business; fluctuations in our operating results and the provision for loan losses; low trading volume in our common stock; decreased availability of our common stock resulting from stock repurchases and concentrations of ownership by large or institutional investors; general conditions in the financial service industry, the domestic or global economy or the domestic or global credit or capital markets; changes in financial estimates by securities analysts; our failure to meet the expectations of securities analysts or investors; negative commentary regarding our Company and corresponding short-selling market behavior; adverse developments in our relationships with our customers; investigations or legal proceedings brought against the Company or its officers; or significant changes in our senior management team.

Our use of derivatives exposes us to credit and market risk.

From time to time we may use derivatives to manage our exposure to interest rate risk and foreign currency fluctuations. By using derivative instruments, the Company is exposed to credit and market risk. We can provide no assurance that these strategies will mitigate the impact of increases in interest rates or foreign currency fluctuations.

Changes to accounting rules, regulations or interpretations could significantly affect our financial results.

New accounting rules or regulations, changes to existing accounting rules or regulations and changing interpretations of existing rules and regulations have and may continue to be issued or occur in the future. Any such changes to accounting rules, regulations or interpretations could negatively affect our reported results of operations and could negatively affect our financial condition through increased cost of compliance.

A small number of our shareholders have the ability to significantly influence matters requiring shareholder approval and such shareholders have interests which may conflict with the interests of our other security holders.

As of March 31, 2015, based on filings made with the SEC and other information made available to us, Prescott General Partners, LLC and its affiliates beneficially owned approximately 27.6% of our common stock. As a result, these few shareholders are able to significantly influence matters presented to shareholders, including the election and removal of directors, the approval of significant corporate transactions, such as any reclassification, reorganization, merger, consolidation or sale of all or substantially all of our assets, and the control of our management and affairs, including executive compensation arrangements. Their interests may conflict with the interests of our other security holders. See “Management and Board of Directors — Common Stock Ownership of Certain Beneficial Owners and Management” for additional information.

 

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CAPITALIZATION

The following table sets forth our cash and cash equivalents and our capitalization as of December 31, 2014:

 

•

on an actual basis;

 

•

on an as adjusted basis, giving effect to the offering of the notes and the anticipated use of proceeds of approximately $243.8 million from the offering of the notes to repay borrowings under our revolving credit facility and pay related fees and expenses as described under “Use of Proceeds.”

You should read this table in conjunction with “Risk Factors,” “Summary — Summary Historical Consolidated Financial and Other Data,” “Use of Proceeds,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and our historical consolidated financial statements and related notes included in this offering memorandum.

 

		As of December 31, 2014
		Actual				As Adjusted
						(Unaudited)
Cash and cash equivalents		$	16.8			$	16.8
Long-term debt, including current portion:
Revolving credit facility(1)		$	592.0	(3)		$	348.2
Notes offered hereby(2)			—				250.0
Total long-term debt, including current portion			592.0				598.2
Shareholders’ equity:
Total shareholders’ equity			313.1				313.1
Total capitalization		$	905.1			$	911.3

 

(1)

The Amended Credit Facility will provide for up to $430.0 million of borrowings, subject to borrowing base limitations and other specified terms and conditions, and will have a maturity date of the third anniversary of the date of the closing of the notes offered hereby. As of December 31, 2014, total commitments under our revolving credit facility were $680.0 million, total borrowings under our revolving credit facility were $592.0 million, and the effective interest rate on those borrowings, including the commitment fee, was 4.3%. The as adjusted amount assumes that all of the net proceeds of this offering will be used to repay borrowings under our revolving credit facility. See “Use of Proceeds.” For a description of the Amended Credit Facility, see “Description of Certain Other Indebtedness.”

 

(2)	The as adjusted amount represents the aggregate principal amount of the notes.

 

(3)	As of March 31, 2015, total borrowings under our revolving credit facility were $501.2 million.

SELECTED HISTORICAL CONSOLIDATED FINANCIAL AND OTHER DATA

The following table presents our selected historical consolidated financial and certain other data as of and for the periods presented.

Our selected historical consolidated statement of operations, statement of cash flows and other data for the nine months ended December 31, 2014 and 2013, and our selected historical consolidated balance sheet data as of December 31, 2014 and 2013, are derived from our unaudited consolidated financial statements included in this offering memorandum. However, in the opinion of management, all adjustments (consisting only of items of a normal recurring nature) necessary for a fair presentation of the financial position at December 31, 2014 and 2013, and the results of operations and cash flows for the periods ended December 31, 2014 and 2013, have been included. The results for the interim periods are not necessarily indicative of the results that may be expected for the full year or any other interim period.

Our selected historical consolidated statement of operations, statement of cash flows and other data for the years ended March 31, 2014, 2013 and 2012, and our selected historical consolidated balance sheet data as of March 31, 2014 and 2013, are derived from our audited consolidated financial statements included in this offering memorandum.

Our selected historical consolidated statement of operations, statement of cash flows and other data presented for the twelve months ended December 31, 2014, and our selected historical consolidated balance sheet dated as of December 31, 2014, have been derived by taking the amounts from the historical audited consolidated financial statements for the year ended March 31, 2014, less the amounts from the historical unaudited consolidated financial statements for the nine months ended December 31, 2013, plus the amounts from the historical unaudited consolidated financial statements for the nine months ended December 31, 2014.

 

 

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The selected financial data presented below represents or is derived from portions of our financial statements and is not complete. You should read this information in conjunction with, and it is qualified in its entirety by reference to, our consolidated financial statements and the related notes thereto beginning on page F-1 of this offering memorandum as well as “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and the other financial information included elsewhere in this offering memorandum or incorporated by reference herein.

Historical results are not necessarily indicative of future performance or results of operations.

 

		Twelve Months Ended December 31, (unaudited)				Nine Months Ended December 31, (unaudited)								Years Ended March 31, (audited)
		2014				2014				2013				2014				2013				2012
		(In Thousands, except ratios, percentages and office open at end of period)
Statement of Operations Data:
Interest and fee income		$	547,254.7				408,300.5				403,201.7				542,155.9				505,495.3				466,481.1
Insurance commissions and other income			71,186.4				48,213.5				52,520.5				75.493.4				78,222.4				73,680.6
Total revenue			618,441.1				456,514.0				455,722.2				617,649.3				583,717.7				540,161.7
Expenses:
Provision for loan losses			123,915.3				105,346.7				108,006.8				126,575.4				114,322.5				105,705.5
General and administrative expenses
Personnel			206,337.4				155,380.2				151,837.1				202,794.4				194,422.7				175,402.9
Occupancy and equipment			40,946.4				30,840.6				28,773.7				38,879.5				36,278.1				33,864.6
Advertising			17,310.4				14,337.6				13,089.3				16,062.1				14,850.0				14,228.0
Amortization of intangible assets			801.9				566.4				822.1				1,057.6				1,365.5				1,698.2
Other			44,054.6				33,215.3				30,001.4				40,840.7				38,794.1				35,490.4
			309,450.7				234,340.1				224,523.6				299,634.3				285,710.4				260,684.2
Interest expense			23,320.7				17,628.5				15,503.2				21,195.4				17,394.0				13,898.6
Total expenses			456,686.7				357,315.3				348,033.6				447,405.0				417,426.9				380,288.3
Income before income taxes			161,754.4				99,198.7				107,688.6				170,244.2				166,290.8				159,873.3
Income taxes			60,458.5				36,880.0				40,057.7				63,636.3				62,201.1				59,178.9
Net Income		$	101,295.8				62,318.7				67,630.9				106,607.9				104,089.7				100,694.4
Statement of Cash Flows Data:
Net cash provided by operating activities		$	244,087.5				173,123.6				174,999.7				245,963.6				232,044.1				219,401.3
Net cash used in investing activities			(129,828.8	)			(200,788.3	)			(236,549.4	)			(165,589.9	)			(181,537.9	)			(178,332.9	)
Net cash provided by (used in) financing activities			(115,630.9	)			25,848.1				69,650.7				(71,828.3	)			(50,036.9	)			(38,139.8	)
Balance Sheet Data (end of period):
Loan receivables, net		$	832,606.8				832,606.8				842,122.5				750,664.9				722,114.7				660,577.6
Cash and cash equivalents			16,777.5				16,777.5				19,387.8				19,569.7				11,625.4				10,768.2
All other assets			88,965.0				88,964.9				85,500.6				79,793.0				75,584.9				63,657.3
Total assets		$	938,349.3				938,349.3				947,010.8				850,027.6				809,325.0				735,003.1
Total Debt		$	591,950.0				591,950.0				583,250.0				505,500.0				400,250.0				279,250.0
Other liabilities			33,329.1				33,329.1				35,190.8				37,172.2				42,678.7				36,878.1
Total liabilities			625,279.1				625,279.1				618,440.8				542,672.2				442,928.7				316,128.1
Shareholders’ equity(1)			313,070.2				313,070.2				328,570.1				307,355.3				366,396.3				418,875.0
Total liabilities and shareholders’ equity		$	938,349.3				938,349.3				947,010.9				850,027.6				809,325.0				735,003.1
Other Data (unaudited):
Ratio of earnings to fixed charges(2)			7.9x				6.6x				7.9x				9.0x				10.6x				11.2x
EBITDA(3)(4)		$	192,344.0			$	122,286.7			$	128,722.2			$	198,779.5			$	191,492.6			$	181,963.9
Debt to EBITDA ratio(3)(4)			3.1x				3.6x				3.4x				2.5x				2.1x				1.5x
Average gross loans receivables(5)		$	1,180,154				1,180,154				1,149,554				1,151,713				1,072,500				965,044
Net charge-offs as percent of average net loans (annualized)(6)			13.1	%			12.8	%			14.9	%			14.7	%			13.9	%			14.0	%
Return on average assets (trailing 12 months)(7)			11.2	%			11.2	%			12.1	%			12.3	%			13.0	%			13.9	%
Return on average equity (trailing 12 months)(8)			33.2	%			33.2	%			30.0	%			31.2	%			27.0	%			23.6	%
Branches open at end of period(9)			1,314				1,314				1,248				1,271				1,203				1,137

 

(1)	No dividends were paid during the periods presented.

 

(2)	The ratio of earnings to fixed charges is computed by dividing (i) earnings, defined as income before income taxes plus fixed charges, by (ii) fixed charges, defined as interest expense, the interest portion of rental obligations and amortization of convertible note discount.

 

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(3)

EBITDA and the debt to EBITDA ratio, as presented in this offering memorandum, are supplemental measures of our performance and liquidity. “EBITDA” is defined as net income before interest expense, income taxes, depreciation and amortization of intangible assets. The debt to EBITDA ratio is determined as described in footnote 4 below. EBITDA and the debt to EBITDA ratio are not required by, or presented in accordance with GAAP. EBITDA is not a measure of our financial performance or liquidity under GAAP and should not be considered as an alternative to revenue, net income or any other performance measures derived in accordance with GAAP or as an alternative to net cash flow from operating activities as a measure of our liquidity. EBITDA and the debt to EBITDA ratio are not necessarily comparable to similarly-titled measures used by other companies or appearing in our debt obligations and agreements. Management believes EBITDA and the debt to EBITDA ratio provide investors with helpful supplemental information regarding our underlying performance and our ability to service our existing indebtedness and indebtedness we may incur. However, EBITDA has limitations as an analytical tool, and you should not consider it in isolation or as a substitute for analysis of our results and cash flows as calculated and presented in accordance with GAAP. These limitations include, among others, the following:

 

•

EBITDA does not reflect, among other things: our cash expenditures or future requirements for capital expenditures or contractual commitments; changes in, or cash requirements for, our working capital needs; the significant interest expense, or the cash requirements necessary to service interest or principal payments on our debt; and any cash income taxes that we may be required to pay;

 

•

assets are depreciated or amortized over estimated useful lives and often have to be replaced in the future, and EBITDA does not reflect any cash requirements for such replacements;

 

•

EBITDA does not adjust for all non-cash income or expense items that are reflected in our statements of cash flows; and

 

•

EBITDA does not reflect limitations on, or costs related to, transferring earnings from our subsidiaries to the issuer and the guarantors.

Because of these limitations, EBITDA should not be considered as a measure of discretionary cash available to us to invest in the operation and growth of our business or as a measure of cash that will be available to us to meet our obligations. You should compensate for these limitations by relying primarily on our results as calculated and presented in accordance with GAAP and using EBITDA and the debt to EBITDA ratio as a supplement thereto.

The table below provides an unaudited reconciliation of EBITDA to net income.

 

 

(4)	The “Debt to EBITDA ratio” is defined as total debt as of the end of the applicable period divided by EBITDA for such period (annualized in the case of the nine month periods ended December 31, 2014 and 2013 by dividing EBITDA for such period by 0.75).

 

(5)	Average gross loans receivable have been determined by averaging month-end gross loans receivable over the indicated period.

 

(6)	Net charge-offs as percent of average net loans is computed by dividing charge offs, net of recoveries by the averaged month-end gross loans receivable less unearned interest and deferred fees for the indicated period.

 

(7)	Return on average assets is computed by dividing net income (trailing 12 months) by average period end assets (trailing 12 months).

 

(8)	Return on average equity is computed by dividing net income (trailing 12 months) by average period end equity (trailing 12 months).

 

(9)	Branches open at end of period includes branches open in both the U.S. and Mexico.

 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion and analysis of financial condition and results of operations should be read in conjunction with the “Selected Historical Consolidated Financial and Other Data” and our consolidated financial statements and related notes thereto included in this offering memorandum.

General

The Company’s financial performance continues to be dependent in large part upon the growth in its outstanding loans receivable, the maintenance of loan quality and acceptable levels of operating expenses. Since March 31, 2009, gross loans receivable have increased at an 11.6% annual compounded rate from $671.2 million to $1.3 billion at December 31, 2014. The increase over this period reflects both the higher volume of loans generated through the Company’s existing branches and the contribution of loans generated from new branches opened or acquired over the period. During this same period, the Company has grown from 944 branches to 1,314 branches as of December 31, 2014.

The Company’s ParaData Financial Systems subsidiary provides data processing systems to 102 separate finance companies, including the Company, and currently supports over 1,965 individual branches in 44 states and Mexico. ParaData’s revenue is highly dependent upon its ability to attract new customers, which often requires substantial lead time, and as a result its revenue may fluctuate from year to year. Its net revenues from system sales and support amounted to $2.4 million, $2.2 million and $2.3 million in fiscal 2014, 2013 and 2012, respectively, and $1.6 million for the nine months ended December 31, 2014. ParaData’s net revenue to the Company will continue to fluctuate on a year to year basis. ParaData continues to provide data processing support for the Company’s in-house integrated computer system at a substantially reduced cost to the Company.

The Company offers an income tax return preparation and electronic filing program in all but a few of its U.S. branches. The Company prepared approximately 55,000, 53,000 and 48,000 returns in each of the fiscal years 2014, 2013 and 2012, respectively. Revenues from the Company’s tax preparation business amounted to approximately $9.1 million for fiscal year 2014, a 4.8% increase over the $8.7 million earned during fiscal 2013.

Results of Operations

The following table sets forth certain information derived from the Company’s consolidated statements of operations and balance sheets, as well as operating data and ratios, for the periods indicated:

 

		Nine Months Ended December 31,								Years Ended March 31,
		2014				2013				2014				2013				2012
		(Dollars in thousands)
Average gross loans receivable(1)		$	1,180,154				1,149,553				1,151,713				1,072,500				965,044
Average net loans receivable(2)			860,311				834,003				836,961				782,212				707,244
Expenses as a percentage of total revenue:
Provision for loan losses			23.1	%			23.7	%			20.5	%			19.6	%			19.6	%
General and administrative			51.3	%			49.3	%			48.5	%			48.9	%			48.3	%
Total interest expense			3.9	%			3.4	%			3.4	%			3.0	%			2.6	%
Operating margin(3)			25.6	%			27.0	%			31.0	%			31.5	%			32.2	%
Return on average assets (trailing 12 months)(4)			11.2	%			12.1	%			12.3	%			13.0	%			13.9	%
Branches opened and acquired, net(5)			43				45				68				66				70
Total branches (at period end)(6)			1,314				1,248				1,271				1,203				1,137

 

(1)	Average gross loans receivable have been determined by averaging month-end gross loans receivable over the indicated period.

 

(2)	Average net loans receivable have been determined by averaging month-end gross loans receivable less unearned interest and deferred fees over the indicated period.

 

(3)	Operating margin is computed as total revenue less provision for loan losses and general and administrative expenses as a percentage of total revenue.

 

(4)	Return on average assets is computed by dividing net income (trailing 12 months) by average period end assets (trailing 12 months).

 

(5)	Branches opened and acquired, net includes branches open in both the U.S. and Mexico.

 

(6)	Branches open at end of period includes branches open in both the U.S. and Mexico.

 

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Comparison of Nine Months Ended December 31, 2014

Versus Nine Months Ended December 31, 2013

Net income decreased to $62.3 million for the nine months ended December 31, 2014, or 7.9%, from the nine month period ended December 31, 2013. Operating income (revenues less provision for loan losses and general and administrative expenses) decreased approximately $6.4 million, or 5.2%, interest expense increased by approximately $2.1 million, or 13.7%, and income tax expense decreased by $3.2 million, or 7.9%.

Total revenue rose slightly to $456.5 million during the nine month period ended December 31, 2014, a 0.2% increase over the $455.7 million for the corresponding period of the previous year. This increase was primarily driven by the 3.2% increase in average net loans. Revenue from the 1,193 branches open throughout both nine month periods decreased by approximately 0.7%.

Interest and fee income for the nine months ended December 31, 2014 increased by $5.1 million, or 1.3%, over the same period of the prior year. This increase resulted from a 0.7% increase in our average net loans receivable less loans that are 60 days or more contractually past due when comparing two corresponding periods for our US and traditional Mexican loans.

Insurance commissions and other income decreased by approximately $4.3 million, or 8.2%, between the two nine month periods. Insurance commissions decreased by approximately $1.9 million, or 4.9%, during the nine months when compared to the same period in the prior year. Other income decreased by approximately $2.4 million, or 17.3%. This decrease resulted primarily from a decrease in the sales of motor club of $720,000, a decrease in World Class Buying Club sales revenue of $632,000, and a decrease in revenue from ParaData of $309,000. As previously disclosed, the Company has decided to wind down the World Class Buying Club product over the next several months. The Company will continue to offer the World Class Buying Club product until our remaining inventory of approximately $900,000 at December 31, 2014 is depleted and will continue to originate new World Class Buying Club loans on this inventory and service the World Class Buying Club receivables outstanding until such time. The World Class Buying Club product contributed $2.6 million to other income during the nine months ended December 31, 2014 and $3.9 million for the year ended March 31, 2014. The World Class Buying Club loans contributed $1.0 million to interest and fees and resulted in net charge-offs of $2.4 million for the nine months ended December 31, 2014 and $2.3 million and $4.1 million, respectively, for the year ended March 31, 2014.

The provision for loan losses during the nine months ended December 31, 2014 decreased by $2.7 million, or 2.5%. This decrease resulted from lower charge-offs and lower growth in the period ended December 31, 2014, partially offset by an increase in the amount of loans 90 days or more past due. The period ended December 31, 2013 also included a $1.5 million qualitative adjustment. Accounts delinquent 60 days or more on a recency basis increased from 3.2% at December 31, 2013 to 5.0% at December 31, 2014. The accounts delinquent 60 days or more on a recency basis decreased from 5.2% at September 30, 2014. Net charge-offs as a percentage of average net loans decreased from 14.9% to 12.8% (annualized) when comparing the two nine month periods. Delinquencies and net charge-offs were impacted by a change in branch level incentives that became effective July 1, 2014. When excluding the impact of payroll deduct loans in Mexico, the accounts 60 days or more past due were 4.5% on a recency basis and 6.0% on a contractual basis.

General and administrative expenses for the nine months ended December 31, 2014 increased by $9.8 million, or 4.4% over the same period of fiscal 2014. Overall, general and administrative expenses, when divided by average open branches, decreased by approximately 0.9% when comparing the two periods. The total general and administrative expense as a percent of total revenue was 51.3% for the nine months ended December 31, 2014 and was 49.3% for the nine months ended December 31, 2013. General and administrative expense was negatively impacted during the current year due to a $1.2 million loss that was the result of a fraud discovered in one of our branches. The Company also experienced higher legal expense during the nine months ended December 31, 2014 primarily related to our response to a class action complaint filed in April of 2014. Further, the prior year period included the reversal of $2.9 million of accrued compensation-related expense due to the resignation of the Company’s previous COO.

Interest expense increased by approximately $2.1 million when comparing the two corresponding nine month periods as a result of a 16.1% increase in the average debt balance, partially offset by a decrease in the effective interest rate. The effective interest rate decreased from 4.4% to 4.3% during the current period.

The Company’s effective income tax rate was 37.2% for both the nine month periods ended December 31, 2014 and December 31, 2013.

 

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Regulatory Matters

CFPB Investigation.    As previously disclosed, on March 12, 2014, the Company received a Civil Investigative Demand (“CID”) from the Consumer Financial Protection Bureau (the “CFPB”). The stated purpose of the CID is to determine whether the Company has been or is “engaging in unlawful acts or practices in connection with the marketing, offering, or extension of credit in violation of Sections 1031 and 1036 of the Consumer Financial Protection Act, 12 U.S.C. §§ 5531, 5536, the Truth in Lending Act, 15 U.S.C. §§ 1601, et seq., Regulation Z, 12 C.F.R. pt. 1026, or any other Federal consumer financial law” and “also to determine whether Bureau action to obtain legal or equitable relief would be in the public interest.” The Company responded, within the deadlines specified in the CID, to broad requests for production of documents, answers to interrogatories and written reports related to loans made by the Company and numerous other aspects of the Company’s business. Subsequent to the March 2014 CID, the Company has received and responded to, and is actively in the process of responding to, additional broad requests and demands for information from the CFPB and expects that there will continue to be additional requests or demands for information from the CFPB and ongoing interactions between the CFPB, the Company and Company counsel as part of the investigation. We are currently unable to predict the ultimate timing or outcome of the CFPB investigation. While the Company believes its marketing and lending practices are lawful, there can be no assurance that the CFPB’s ongoing investigation or future exercise of its enforcement, regulatory, discretionary or other powers will not result in findings or alleged violations of federal consumer financial protection laws that could lead to enforcement actions, proceedings or litigation and the imposition of damages, fines, penalties, restitution, other monetary liabilities, sanctions, settlements or changes to the Company’s business practices or operations that could have a material adverse effect on the Company’s business, financial condition or results of operations or eliminate altogether the Company’s ability to operate its business profitably or on terms substantially similar to those on which it currently operates. See “Business — Government Regulation — Federal legislation” for a further discussion of these matters and the federal regulations to which the Company’s operations are subject and “Risk Factors” for more information regarding these regulatory and related risks.

CFPB Proposed Rulemaking Initiative.    On March 26, 2015, the CFPB announced that it was considering proposing rules under its unfair, deceptive and abusive acts and practices rulemaking authority relating to payday, vehicle title, and similar loans. The proposal would cover short-term loans with a contractual term of 45 days or less, as well as “longer-term loans” with a term of longer than 45 days with an all-in annualized percentage rate of interest (“APR”) in excess of 36% in which the lender has either a non-purchase money security interest in the consumer’s vehicle or the right to collect repayment from the consumer’s bank account or paycheck. We believe the CFPB’s “longer-term” credit proposals seek to address a concern that consumers suffer harm if lenders fail to underwrite loans but take a security interest in the consumer’s vehicle or access to repayment from a consumer’s account or wages. Although the Company does not make loans with terms of 45 days or less or obtain access to a customer’s bank account or paycheck for repayment of any of its loans, it does make some vehicle-secured loans with an APR within the scope of the proposal. The Company currently estimates that the amount of such vehicle-secured loans in its loan portfolio as of March 31, 2015 are approximately 13% of its total number of loans and approximately 20% of its portfolio by gross loan volume. The proposals would require a lender, as a condition of making a covered longer-term loan, to first make a good-faith reasonable determination that the consumer has the ability to repay the covered longer-term loan without reborrowing or defaulting. The proposals would require lenders to verify income, “major financial obligations” and borrowing history. Lenders would also be required determine that a consumer is able to make all projected payments under the covered longer-term loan as those payments are due, while still fulfilling other major financial obligations and meeting living expenses. This ability to repay assessment would apply to both the initial longer-term loan and to any subsequent refinancing. In addition, the proposals would include a rebuttable presumption that customers seeking to refinance a covered longer-term loan lack an “ability to repay” if at the time of refinancing the borrower: (i) was delinquent or had recently been delinquent on an outstanding loan; (ii) stated or indicated an inability to make a scheduled payment or that the loan was causing financial distress; (iii) is allowed to skip a payment or pays a smaller amount than a payment that would have been due on the loan, unless the refinancing provides a substantial amount of cash to the consumer; or (iv) is in default on the outstanding loan. To overcome this presumption of inability to repay, the lender would have to verify a change in the borrower’s circumstances to indicate an ability to repay the additional extension of credit. These proposals are subject to several procedural requirements and to possible change before any final rules would be issued and implemented and we cannot predict what the ultimate rulemaking will provide. The Company does not believe that these proposals as currently described by the CFPB would have a material impact on the Company’s existing lending procedures, because the Company currently underwrites all its loans (including those secured by a vehicle title that would fall within the scope of these proposals) by reviewing the customer’s ability to repay based on the Company’s standards. However, there can be no assurance that these proposals for longer-term loans, if and when implemented in final rulemaking, would not require changes to the Company’s practices and procedures for such loans that could materially and adversely affect the Company’s ability to make such loans, the cost of making such loans, the Company’s ability to, or frequency with which it could, refinance any such loans, and the profitability of such loans. Any final rulemaking also could have effects beyond those contemplated in the initial proposal that could further materially and adversely impact our business and operations.

 

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As part of the CFPB’s outline of the proposed rulemaking initiative described above, the CFPB also stated that it expects to conduct separate rulemaking to identify larger participants in the installment lending market for purposes of its supervision program. Though the timing of any such rulemaking is uncertain, the Company believes that the implementation of such rules would likely bring the Company’s business under the CFPB’s supervisory authority which, among other things, would subject the Company to reporting obligations to, and on-site compliance examinations by, the CFPB. See “Business — Government Regulation — Federal legislation” for a further discussion of these matters and the federal regulations to which the Company’s operations are subject and “Risk Factors” for more information regarding these regulatory and related risks.

New Mexico Rate Cap Bills.    On February 4, 2015, Members of the New Mexico House Regulatory and Public Affairs subcommittee tabled measures that would have led to the introduction of House Bill 36 and House Bill 24, which were to propose a 36% rate cap on all financial lending products. The Company, through its state and federal trade associations, is working in opposition to this pending legislation; however, it is uncertain whether these efforts will be successful in preventing the passage of the legislation. As discussed elsewhere in this offering memorandum, the Company’s operations are subject to extensive state and federal laws and regulations, and changes in those laws or regulations or their application could have a material adverse effect on the Company’s business, results of operations, prospects or ability to continue operations in the jurisdictions affected by these changes. See “Business — Government Regulation — State Legislation” and “— Federal Legislation” and “Risk Factors” for more information regarding this legislation and related risks.

Liquidity and Capital Resources

The Company has financed and continues to finance its operations, acquisitions, office expansion through a combination of cash flows from operations and borrowings from its institutional lenders. The Company has generally applied its cash flows from operations to fund its increasing loan volume, fund acquisitions, repay long-term indebtedness, and repurchase its common stock. As the Company’s gross loans receivable increased from $671.2 million at March 31, 2009 to $1.1 billion at March 31, 2014, net cash provided by operating activities for fiscal years 2014, 2013 and 2012 was $246.0 million, $232.0 million and $219.4 million, respectively.

The Company’s primary ongoing cash requirements relate to the funding of new branches and acquisitions, the overall growth of loans outstanding, the repayment of long-term indebtedness and the repurchase of its common stock. As of December 31, 2014, approximately 17.4 million shares have been repurchased since 1996 for an aggregate purchase price of approximately $797.3 million. During fiscal 2014 the Company repurchased 2.1 million shares for $190.5 million. During the nine months ended December 31, 2014 the Company repurchased approximately 800,300 shares for approximately $63.4 million. On February 19, 2015, the Board of Directors authorized the Company to repurchase up to $25.0 million of the Company’s common stock. This repurchase authorization follows, and is in addition to, a similar repurchase authorization of $50.0 million announced on March 17, 2014, $50.0 million on February 6, 2014 and $25.0 million announced on November 27, 2013. As of February 19, 2015, the Company has approximately $25.3 million in aggregate remaining repurchase capacity under all of the Company’s outstanding repurchase authorizations. The Company believes stock repurchases to be a viable component of the Company’s long-term financial strategy and an excellent use of excess cash when the opportunity arises.

The Company plans to open or acquire approximately 50 branches in the United States, to open approximately 20 branches in Mexico, and evaluate acquisition opportunities in fiscal 2015. Expenditures by the Company to open and furnish new branches generally averaged approximately $25,000 per office during fiscal 2014. New branches have also required from $100,000 to $400,000 to fund outstanding loans receivable originated during their first 12 months of operation.

The Company acquired one office and six loan portfolios from competitors in four states in seven separate transactions during fiscal 2014 and completed four acquisitions during the first nine months of fiscal year 2015. Gross loans receivable purchased in these transactions were approximately $2.7 million in the aggregate at the dates of purchase. The Company believes that attractive opportunities to acquire new branches or receivables from its competitors or to acquire branches in communities not currently served by the Company will continue to become available as conditions in local economies and the financial circumstances of owners change.

The Company’s existing revolving credit facility is governed by a credit agreement, among WAC, the lenders party thereto and Wells Fargo Bank, National Association, as administrative agent and collateral agent for such lenders. The revolving credit facility provides for revolving borrowings by WAC of up to the lesser of (1) the aggregate commitments under the facility and (2) a borrowing base, and includes a $1.5 million letter of credit subfacility. The aggregate commitments under the revolving credit facility are currently $680.0 million and will be reduced to $430.0 million upon effectiveness of the Credit Facility Amendment. The borrowing base limitation is equal to the product of (a) the Company’s eligible finance receivables, less unearned finance charges, insurance premiums and insurance commissions, and (b) an advance rate percentage that ranges from 79% to 85% based on a collateral performance indicator, as more completely described below.

 

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Borrowings under the Company’s revolving credit facility bear interest at a per annum rate equal to 4.0% or, if greater, 3.0% plus one-month LIBOR, and will mature in June 2016. The maturity date will be extended to the third anniversary of the closing of the notes pursuant to the Credit Facility Amendment. The revolving credit facility requires payment of a commitment fee equal to 0.40% per annum of the average daily unused portion of the aggregate commitments under the facility unless the average daily unused portion equals or exceeds 55% of the aggregate commitments, in which case the commitment fee increases to 0.50% per annum. Amounts applied to repay borrowings under the revolving credit facility may be reborrowed, subject to the terms of the facility. If at any time total credit utilization under the revolving credit facility exceeds the borrowing base limitation, WAC must immediately repay outstanding revolving loans under the facility in an amount equal to such excess.

WAC’s obligations under the revolving credit facility, together with treasury management and hedging obligations owing to any lender under the revolving credit facility or any affiliate of any such lender, are required to be guaranteed by each of WAC’s wholly-owned domestic subsidiaries. The current guarantors under the revolving credit facility will guarantee the notes. The obligations of WAC and the guarantors under the revolving credit facility, together with such treasury management and hedging obligations, are secured by a first-priority security interest in substantially all assets of WAC and the guarantors (including, without limitation, accounts receivable, equipment, inventory and other goods, intellectual property, contract rights and other general intangibles, cash, deposit accounts, equity interests in subsidiaries and joint ventures, investment property, documents and instruments, and proceeds of the foregoing), but excluding interests in real property.

The agreement governing the Company’s revolving credit facility contains affirmative and negative covenants, including covenants that restrict the ability of WAC and its subsidiaries to, among other things, incur or guarantee indebtedness, incur liens, pay dividends and repurchase or redeem capital stock, dispose of assets, engage in mergers and consolidations, make acquisitions or other investments, redeem or prepay subordinated debt, amend subordinated debt documents, make changes in the nature of our business, and engage in transactions with affiliates. The agreement also contains financial covenants, including a minimum consolidated net worth of $265.0 million, a minimum fixed charge coverage ratio of 2.5 to 1.0, a maximum ratio of total debt to consolidated adjusted net worth of 3.25 to 1.0, and a maximum ratio of subordinated debt to consolidated adjusted net worth of 1.0 to 1.0. The agreement allows the Company to incur subordinated debt that matures after the termination date for the revolving credit facility and that contains specified subordination terms, subject to limitations on amount imposed by the financial covenants under the agreement. In addition, the agreement establishes a maximum specified level for the collateral performance indicator. The collateral performance indicator is equal to the sum of (1) a three-month rolling average rate of receivables at least sixty days past due and (2) an eight-month rolling average net charge-off rate.

The agreement contains events of default including, without limitation, nonpayment of principal, interest or other obligations, violation of covenants, misrepresentation, cross-default to other debt, bankruptcy and other insolvency events, judgments, certain ERISA events, actual or asserted invalidity of loan documentation, invalidity of subordination provisions of subordinated debt, and certain changes of control of WAC.

On December 31, 2014, $592.0 million was outstanding under this facility, and there was $71.3 million of unused borrowing availability under the borrowing base limitations. The Company also has $16.4 million that may become available under the revolving credit facility if it grows the net eligible finance receivables.

On May 8, 2015, the Company entered into the Credit Facility Amendment to amend the credit agreement governing its revolving credit facility. Under the Credit Facility Amendment, the Company’s lenders have agreed to permit the issuance of the notes, subject to certain conditions including the closing of this offering on or before June 1, 2015, to extend the maturity of the Company’s revolving credit facility to the third anniversary of the closing of the notes offered hereby, and to make certain other amendments to the revolving credit facility. Pursuant to the Credit Facility Amendment, the commitments under the Company’s revolving credit facility will be reduced to $430.0 million upon application of the net proceeds of this offering as described in “Use of Proceeds.” The effectiveness of the Credit Facility Amendment is subject to the closing of this offering. For more information on the Company’s revolving credit facility as amended by the Credit Facility Amendment, which the Company expects to complete substantially concurrently with the closing of this offering, see “Description of Certain Other Indebtedness.”

Share Repurchase Program

The Company’s historical long-term profitability has demonstrated over many years our ability to grow our loan portfolio (the Company’s only earning asset) and generate excess cash flow. We have and intend to continue to use our cash flow and excess capital to repurchase shares, assuming that the repurchased shares are accretive to earnings per share, which should provide better returns for shareholders in the future. We prefer share repurchases to dividends for several reasons. First, repurchasing shares should increase the value of the remaining shares. Second, repurchasing shares as opposed to dividends provides shareholders the option to defer taxes by electing to not sell any of their holdings. Finally, repurchasing shares provides shareholders with maximum flexibility to increase, maintain or decrease their ownership depending on their view of the value of the Company’s shares, whereas a dividend does not provide this flexibility.

 

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Since 1996, the Company has repurchased approximately 17.4 million shares for an aggregate purchase price of approximately $797.3 million. As of December 31, 2014 our debt outstanding was $592.0 million and our shareholders’ equity was $313.1 million, resulting in a debt-to-equity ratio of 1.9:1. Our first priority is to ensure we have enough capital to fund loan growth. To the extent we have excess capital we intend to continue repurchasing stock, as authorized by our Board of Directors, which is consistent with our past practice. We will continue to monitor our debt-to-equity ratio and are committed to maintaining a debt level that will allow us to continue to execute our business objectives, while not putting undue stress on our consolidated balance sheet.

Historically, management has filed a Form 8-K with the Securities and Exchange Commission to announce any new authorization the Board of Directors has given regarding stock repurchases. Management plans to continue to make filings with the Securities and Exchange Commission or otherwise publicly announce future stock repurchase authorizations. When we have Board authorization to repurchase shares, we have historically repurchased shares in the open market and in accordance with applicable regulations regarding company repurchase programs and our own self-imposed trading policies. As mentioned above, when we have excess capital and the market price of our stock is trading at a level that is accretive to earnings per share, we anticipate that we will continue to repurchase shares. Any such stock repurchases will need to be made under and in accordance with the Restricted Payments covenants of the notes. The Restricted Payments covenant allows the Company to make certain restricted payments if certain terms and conditions are satisfied, including $40 million per year for such repurchases if the Company’s debt-to-equity ratio is not more than 2.25:1.00.

BUSINESS

The following table sets forth the number of offices of the Company at the dates indicated:

 

		At March 31,																																								At December 31,
State		2005				2006				2007				2008				2009				2010				2011				2012				2013				2014				2014
South Carolina			65				68				89				92				93				95				97				97				98				101				102
Georgia			76				74				96				97				100				101				103				105				108				110				112
Texas			164				168				183				204				223				229				247				262				279				297				307
Oklahoma			51				58				62				70				80				82				82				82				82				83				83
Louisiana			20				24				28				34				38				38				40				44				47				48				49
Tennessee			55				61				72				80				92				95				103				105				105				105				107
Illinois			33				37				40				58				61				64				68				75				81				82				82
Missouri			36				38				44				49				57				62				66				72				76				76				79
New Mexico			20				22				27				32				37				39				44				44				44				44				44
Kentucky			36				41				45				52				58				61				66				70				71				76				76
Alabama			21				26				31				35				42				44				51				62				64				68				69
Colorado(1)			2				—				—				—				—				—				—				—				—				—				—
Wisconsin(2)			—				—				—				—				—				—				5				14				21				26				28
Indiana(3)			—				—				—				—				—				—				—				—				8				17				22
Mississippi(4)			—				—				—				—				—				—				—				—				—				5				12
Idaho(5)			—				—				—				—				—				—				—				—				—				—				5
Mexico(6)			—				3				15				35				63				80				95				105				119				133				137
Total			579				620				732				838				944				990				1,067				1,137				1,203				1,271				1,314

 

(1)	The Company commenced operations in Colorado in August 2004 and ceased operations in April 2005.

(2)	The Company commenced operations in Wisconsin in December 2010.

(3)	The Company commenced operations in Indiana in September 2012.

(4)	The Company commenced operations in Mississippi in September 2013.

(5)	The Company commenced operations in Idaho in October 2014.

(6)	The Company commenced operations in Mexico in September 2005.

 

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As of December 31, 2014, annual percentage rates applicable to our gross loans receivable, as defined by the Truth in Lending Act were as follows:

 

Low		High		US				Mexico				Total				Percentage of total gross loans receivable
25%		36%		$	288,057,957			$	—			$	288,057,957				22.81	%
37%		50%			300,410,363				48,179				300,458,542				23.80	%
51%		60%			119,483,417				6,633,871				126,117,288				9.99	%
61%		70%			74,381,906				34,746,420				109,128,326				8.64	%
71%		80%			46,686,084				1,538,566				48,224,650				3.82	%
81%		90%			185,062,755				3,151,065				188,213,820				14.91	%
91%		100%			78,777,981				4,952,756				83,730,737				6.63	%
101%		150%			61,041,394				48,313,049				109,354,443				8.66	%
151%		199%			9,332,207				—				9,332,207				0.74	%
				$	1,163,234,064			$	99,383,906			$	1,262,617,970				100	%

The table below shows the insurance types offered by the Company by state as of December 31, 2014:

 

		Credit Life		Credit Accident    and Health		Credit Property		Unemployment		Automobile Club     Membership
Georgia		X		X		X				X
South Carolina		X		X		X		X
Texas(1)		X		X		X		X		X
Oklahoma(1)		X		X		X		X
Louisiana		X		X		X				X
Tennessee(1)		X		X		X		X		X
Idaho
Illinois
Missouri
New Mexico(1)		X		X						X
Kentucky		X		X		X		X		X
Alabama		X		X		X				X
Wisconsin
Mississippi		X		X		X				X
Indiana		X		X		X		X		X

 

(1)	Credit insurance is offered for certain loans.

The following table sets forth the composition of the Company’s gross loans receivable by state at March 31 of each year from 2005 through 2014 and at December 31, 2014:

 

		At March 31,																																								At December 31,
State		2005				2006				2007				2008				2009				2010				2011				2012				2013				2014				2014
South Carolina			12	%			11	%			13	%			12	%			11	%			12	%			12	%			11	%			11	%			11	%			10	%
Georgia			13				13				14				15				14				14				13				13				13				12				12
Texas			20				24				23				22				21				20				19				19				19				19				19
Oklahoma			5				6				5				5				6				6				7				6				6				6				7
Louisiana			3				3				3				3				3				2				2				2				2				2				2
Tennessee			18				15				15				14				14				14				14				14				13				12				12
Illinois			5				5				6				6				6				6				6				7				6				7				7
Missouri			6				6				5				6				6				6				6				6				6				6				6
New Mexico			3				3				3				3				3				3				2				2				2				2				2
Kentucky			12				11				9				9				9				9				9				9				9				8				9
Alabama			3				3				3				3				4				4				4				4				4				4				4
Wisconsin(1)			—				—				—				—				—				—				—				1				1				1				1
Indiana(2)			—				—				—				—				—				—				—				—				—				1				1
Mississippi(3)			—				—				—				—				—				—				—				—				—				—				—
Idaho(4)			—				—				—				—				—				—				—				—				—				—				—
Mexico(5)			—				—				1				2				3				4				6				6				8				9				8
Total			100	%			100	%			100	%			100	%			100	%			100	%			100	%			100	%			100	%			100	%			100	%

 

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(1)	The Company commenced operations in Wisconsin in December 2010.

(2)	The Company commenced operations in Indiana in September 2012.

(3)	The Company commenced operations in Mississippi in September 2013.

(4)	The Company commenced operations in Idaho in October 2014.

(5)	The Company commenced operations in Mexico in September 2005.

The following table sets forth the total number of loans, the average loan balance and the gross loan balance by state at December 31, 2014:

 

		Total Number of Loans				Average Gross Loan Balance				Gross Loan Balance (thousands)
South Carolina			86,394			$	1,507			$	130,173
Georgia			102,690				1,483				152,262
Texas			227,964				1,035				235,945
Oklahoma			57,220				1,422				81,362
Louisiana			34,625				838				29,018
Tennessee			103,848				1,468				152,469
Illinois			50,994				1,594				81,272
Missouri			46,744				1,674				78,242
New Mexico			27,082				978				26,479
Kentucky			68,768				1,620				111,401
Alabama			55,353				974				53,909
Wisconsin			10,894				1,377				15,004
Indiana			9,444				1,413				13,344
Mississippi			2,838				723				2,052
Idaho			320				918				293
Mexico			144,681				687				99,383
Total			1,029,859			$	1,226			$	1,262,617

For the twelve months ended December 31, 2014 and for the fiscal years ended March 31, 2014, 2013 and 2012, 91.4%, 91.8%, 93.0% and 93.4%, respectively, of the Company’s revenues were attributable to U.S. customers and 8.6%, 8.2%, 7.0% and 6.6%, respectively, were attributable to customers in Mexico. For further information regarding potential risks associated with the Company’s operations in Mexico, see “Risk Factors – Our continued expansion into Mexico may increase the risks inherent in conducting operations internationally and in Mexico, contribute materially to increased costs and negatively affect our business, prospects, results of operations and financial condition,” and “— Our use of derivatives exposes us to credit and market risk.”

For the twelve-month period ending December 31, 2014, approximately 82.5 % of the Company’s loans were generated through refinancings of outstanding loans and the origination of new loans to previous customers. A refinancing represents a new loan transaction with a present customer in which a portion of the new loan proceeds is used to repay the balance of an existing loan and the remaining portion is advanced to the customer. The Company actively markets the opportunity for qualifying customers to refinance existing loans prior to maturity. In many cases the existing customer’s past performance and established creditworthiness with the Company qualifies that customer for a larger loan. This, in turn, may increase the fees and other income realized for a particular customer. For the twelve-month period ending December 31, 2014 and the fiscal years ended March 31, 2014, 2013 and 2012, the percentages of the Company’s loan originations that were refinancings of existing loans were 71.5%, 73.5%, 75.3% and 75.9%, respectively.

The Company allows refinancing of delinquent loans on a case-by-case basis for those customers who otherwise satisfy the Company’s credit standards. Each such refinancing is carefully examined before approval in an effort to avoid increasing credit risk. A delinquent loan may generally be refinanced only if the customer has made payments which, together with any credits of insurance premiums or other charges to which the customer is entitled in connection with the refinancing, reduce the balance due on the loan to an amount equal to or less than the original cash advance made in connection with the loan. The Company does not allow the amount of the new loan to exceed the original amount of the existing loan. The Company believes that refinancing delinquent loans for certain customers who have made periodic payments allows the Company to increase its average loans outstanding and its interest, fees and other income without experiencing a significant increase in loan losses. These refinancings also provide a resolution to temporary financial setbacks for these borrowers and sustain their credit rating. Because they are allowed on a selective basis only, refinancings of delinquent loans represented 1.6% of the Company’s loan volume for the twelve-month period ending December 31, 2014.

 

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