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8-K - RESULTS OF OPERATIONS AND FINANCIAL CONDITION - RACKSPACE HOSTING, INC.rax8k_q12013.htm


Rackspace Hosting Reports First Quarter 2013 Results
For the quarter ended March 31, 2013:

Net revenue of $362 million grew 20% year-over-year and 2.6% from Q4 2012
Adjusted EBITDA(1) of $125 million grew 24% year-over-year and declined 3.6% from Q4 2012
Achieved adjusted EBITDA margin of 34.5%, compared to 33.4% in Q1 2012 and 36.8% in Q4 2012
Net income of $27 million grew 18% year-over-year and declined 8.8% from Q4 2012

SAN ANTONIO - May 8, 2013 - Rackspace® Hosting, Inc. (NYSE: RAX), the open cloud company, announced financial results for the quarter ended March 31, 2013.
Net revenue for the first quarter of 2013 was $362 million, up 2.6% from the previous quarter and 20% from the first quarter of 2012. Net revenue for the first quarter of 2013 was negatively impacted by currency exchange rates when compared to the previous quarter by $2.9 million and negatively impacted when compared to the first quarter of 2012 by $1.0 million.
Total server count increased to 94,122, up from 90,524 servers at the end of the previous quarter.
“We got off to a slow start for the year. Building a lasting, successful business is our number one priority. However, our immediate focus is on restoring our growth trajectory. We are excited to see the industry momentum behind OpenStack, and we are determined to claim the service leadership position in the Open Cloud movement,” said Karl Pichler, chief financial officer.
Adjusted EBITDA for the quarter was $125 million, a 3.6% decrease compared to the fourth quarter of 2012 and a 24% increase compared to the first quarter of 2012. The adjusted EBITDA margin for the quarter was 34.5% compared to 36.8% in the previous quarter and 33.4% for the first quarter of 2012.
Consistent with prior periods, adjusted EBITDA and adjusted EBITDA margin were negatively impacted by a non-cash charge relating to data center operating leases. During the first quarter of 2013, the non-cash data center lease charge was $4.0 million.
Net income was $27 million for the quarter, down 8.8% from the previous quarter and up 18% from the first quarter of 2012. Net income margin for the quarter was 7.5% compared to 8.5% for the previous quarter and 7.7% in the first quarter of 2012.
Cash flow from operating activities was $114 million for the first quarter of 2013. Capital expenditures were $125 million, including $86 million for purchases of customer gear, $13 million for data center build outs, $8 million for office build outs and $19 million for capitalized software and other projects.
Adjusted free cash flow(1) for the quarter was $(1) million. Return on capital(1) was 15.1% in the first quarter, compared to 16.9% in the prior quarter and 15.0% in the first quarter of 2012. Average monthly revenue per server was $1,308, compared to $1,310 in the prior quarter and $1,238 in the first quarter of 2012.
At the end of the first quarter of 2013, cash and cash equivalents were $279 million, and debt including capital lease obligations totaled $106 million.
On a worldwide basis, Rackspace employed 5,043 Rackers as of March 31, 2013, up from 4,852 in the previous quarter.
“We are optimistic about our long-term position in the market and our future opportunity as the world moves to a new model of computing,” said Lanham Napier, chief executive officer.

- 1 -



Rackspace Developments and Business Highlights
Rackspace acquired ObjectRocket, a MongoDB database as a service (DBaaS) provider. With ObjectRocket's open source-based MongoDB solution, Rackspace will broaden its OpenStack-based open cloud platform to offer customers a NoSQL DBaaS. The ObjectRocket offering also immediately expands Rackspace's capability to help customers shoulder big data in the cloud for today's most demanding applications.

Rackspace acquired Exceptional Cloud Services to enhance its tool set for developers deploying and managing applications in the open cloud.  Through this deal, Rackspace will expand its portfolio of developer solutions to include error tracking and Redis-as-a-Service capabilities.  These solutions from Exceptional Cloud Services are currently used by more than 50,000 application developers. The acquisition of Exceptional Cloud Services will also help advance Rackspace's recent push into the MongoDB market, as the company plans to integrate its newly acquired Redis To Go solution with the MongoDB database as a service from ObjectRocket.  By aligning these two solutions, Rackspace will provide developers with a choice of open source-based data platforms delivered as reliable, managed services that increase the speed and reduce the complexity of building powerful applications on the Rackspace Open Cloud.

Rackspace was named, along with one other vendor, a Top Performer by Forrester Research Inc. in its new report, “The Forrester Wave™: Hosted Private Cloud Q1 2013.” The report evaluated Rackspace's full Private Cloud portfolio including Managed Virtualization and Rackspace Private Cloud powered by OpenStack®. As part of the research firm's analysis, Forrester evaluated the strengths and weaknesses of eight selected cloud computing companies against 25 criteria.  Rackspace received among the highest scores of the eight cloud companies when evaluated in the subcategory for planned enhancements and the highest score among all vendors for third-party ecosystem.  The Forrester report also noted that “Rackspace brings its experience from the hosting and public cloud space to this market, giving it significant geographic presence, a reputation for fantastic customer support, and a large existing customer base from which to draw.”

Rackspace was positioned by Gartner, Inc. as a leader in the Leaders quadrant of the “Magic Quadrant for Managed Hosting in North America." The Gartner assessment, performed by the firm's IT industry experts, evaluates providers based on the completeness of their vision and their ability to execute.  It categorizes providers in quadrants labeled Niche Players, Challengers, Visionaries, and Leaders.  Rackspace was among the 15 providers assessed by Gartner.

Rackspace announced major new features in its free and open source Rackspace Private Cloud Software, powered by OpenStack and supported by its own Fanatical Support® services. Key among the new functionality in this release is OpenCenter™, a single interface for deploying, configuring and operating clouds at scale in an enterprise data center. Rackspace continues to introduce new open cloud capabilities that will enable customers to have a true 'cloud anywhere' experience through continuous integration and delivery, workload portability and network interoperability. 

Rackspace received global security certifications and compliance verifications for Service Organization Controls SOC 2 Type II and SOC 3, in addition to complying with the ISO 27001 standard.  These credentials demonstrate Rackspace's commitment to delivering a secure, open cloud experience for customers. Rackspace has a dedicated focus on ensuring that its IT infrastructure meets the most stringent security requirements by staying closely aligned with the latest industry standards and best practices.

Conference Call and Webcast

Management will host a conference call to discuss the results starting today at 4:30 p.m. ET.
To access the conference call, please dial 888-298-3511 from the United States and Canada or dial 719-457-2731 from abroad and reference pass code 7355090. A live webcast and a replay of the conference call will be available on Rackspace's website, located at http://ir.rackspace.com.


- 2 -



About Rackspace Hosting

Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open technologies and powering more than 200,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. The company offers choice, flexibility and freedom from vendor lock-in. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, is featured on Fortune's list of 100 Best Companies to Work For and is included on the Dow Jones Sustainability Index. Rackspace was positioned in the Leaders quadrant by Gartner Inc. in the 2012 "Magic Quadrant for Managed Hosting in North America.” Rackspace is headquartered in San Antonio with offices and data centers around the world. For more information, visit www.rackspace.com.
Forward Looking Statements
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected operational and financial results, long-term investment strategies, growth plans, expected results from the integration of technologies and acquired businesses, the performance or market share relating to products and services; any statements of expectation or belief; and any statements or assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include infrastructure failures, the deterioration of economic conditions or fluctuations, disruptions, instability or downturns in the economy, the effectiveness of managing company growth, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting's Form 10-K for the year ended December 31, 2012, filed with the SEC on March 1, 2013, and in Rackspace Hosting’s Form 10-Q for the quarter ended March 31, 2013, expected to be filed later this week. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Contact:
Investor Relations
Corporate Communications
Jessica Drought
Brandon Brunson
210-312-4191
210-312-1357
ir@rackspace.com
brandon.brunson@rackspace.com
    



- 3 -



Consolidated Statements of Income
(Unaudited)
 
 
Three Months Ended
(In thousands, except per share data)
 
March 31,
2012
 
December 31,
2012
 
March 31,
2013
Net revenue
 
$
301,355

 
$
352,909

 
$
362,200

Costs and expenses:
 
 
 
 
 
 
Cost of revenue (1)
 
100,081

 
109,012

 
113,610

Research and development (1)
 
13,447

 
20,211

 
22,773

Sales and marketing (1)
 
40,286

 
43,467

 
49,814

General and administrative (1)
 
55,306

 
61,682

 
63,079

Depreciation and amortization
 
55,151

 
68,914

 
70,111

Total costs and expenses
 
264,271

 
303,286

 
319,387

Income from operations
 
37,084

 
49,623

 
42,813

Other income (expense):
 
 
 
 
 
 
Interest expense
 
(1,272
)
 
(991
)
 
(940
)
Interest and other income (expense)
 
137

 
245

 
199

Total other income (expense)
 
(1,135
)
 
(746
)
 
(741
)
Income before income taxes
 
35,949

 
48,877

 
42,072

Income taxes
 
12,769

 
18,970

 
14,811

Net income
 
$
23,180

 
$
29,907

 
$
27,261

 
 
 
 
 
 
 
Net income per share
 
 
 
 
 
 
Basic
 
$
0.17

 
$
0.22

 
$
0.20

Diluted
 
$
0.17

 
$
0.21

 
$
0.19

 
 
 
 
 
 
 
Weighted average number of shares outstanding
 
 
 
 
 
 
Basic
 
133,062

 
137,055

 
137,742

Diluted
 
139,964

 
142,549

 
143,177


(1)
Certain reclassifications have been made to prior period amounts in order to conform to the current year’s presentation. For more information, refer to our Form 10-Q for the quarter ended March 31, 2013.



- 4 -



Consolidated Balance Sheets
(In thousands)
December 31, 2012
 
March 31, 2013
 
 
 
(Unaudited)
ASSETS
 
 
 
Current assets:
 
 
 
Cash and cash equivalents
$
292,061

 
$
278,627

Accounts receivable, net of allowance for doubtful accounts and customer credits of $4,236 as of December 31, 2012 and $3,428 as of March 31, 2013
92,834

 
96,666

Deferred income taxes
10,320

 
7,366

Prepaid expenses
25,195

 
27,217

Other current assets
4,835

 
8,270

Total current assets
425,245

 
418,146

 
 
 
 
Property and equipment, net
724,985

 
770,694

Goodwill
68,742

 
75,872

Intangible assets, net
23,802

 
29,197

Other non-current assets
52,777

 
54,441

Total assets
$
1,295,551

 
$
1,348,350

 
 
 
 
LIABILITIES AND STOCKHOLDERS' EQUITY
 
 
 
Current liabilities:
 
 
 
Accounts payable and accrued expenses
$
105,174

 
$
132,626

Accrued compensation and benefits
48,404

 
49,561

Income and other taxes payable
21,550

 
15,499

Current portion of deferred revenue
17,265

 
17,995

Current portion of obligations under capital leases
61,302

 
55,579

Current portion of debt
1,744

 
1,770

Total current liabilities
255,439

 
273,030

 
 
 
 
Non-current liabilities:
 
 
 
Deferred revenue
3,695

 
3,816

Obligations under capital leases
60,335

 
46,493

Debt
1,991

 
1,965

Deferred income taxes
71,081

 
76,051

Deferred rent
32,293

 
35,798

Other liabilities
27,070

 
32,162

Total liabilities
451,904

 
469,315

 
 
 
 
COMMITMENTS AND CONTINGENCIES


 


 
 
 
 
Stockholders' equity:
 
 
 
Common stock
138

 
138

Additional paid-in capital
515,188

 
533,384

Accumulated other comprehensive loss
(8,089
)
 
(18,158
)
Retained earnings
336,410

 
363,671

Total stockholders’ equity
843,647

 
879,035

Total liabilities and stockholders’ equity
$
1,295,551

 
$
1,348,350


- 5 -



Consolidated Statements of Cash Flows
(Unaudited)
 
Three Months Ended
(in thousands)
March 31,
2012
 
December 31,
2012
 
March 31,
2013
Cash Flows From Operating Activities
 
 
 
 
 
Net income
$
23,180

 
$
29,907

 
$
27,261

Adjustments to reconcile net income to net cash provided by operating activities
 
 
 
 
 
Depreciation and amortization
55,151

 
68,914

 
70,111

Loss on disposal of equipment, net
279

 
624

 
240

Provision for bad debts and customer credits
1,455

 
1,741

 
1,060

Deferred income taxes
4,275

 
(4,568
)
 
6,553

Deferred rent
1,930

 
2,930

 
3,965

Share-based compensation expense
8,509

 
11,244

 
12,183

Excess tax benefits from share-based compensation arrangements
(20,235
)
 
(11,065
)
 
(4,299
)
Changes in certain assets and liabilities
 
 
 
 
 
Accounts receivable
(9,008
)
 
(162
)
 
(6,268
)
Prepaid expenses and other current assets
1,708

 
6,127

 
(5,637
)
Accounts payable and accrued expenses
6,858

 
15,062

 
3,062

Deferred revenue
1,496

 
2,477

 
1,242

All other operating activities
(820
)
 
(2,443
)
 
4,320

Net cash provided by operating activities
74,778

 
120,788

 
113,793

 
 
 
 
 
 
Cash Flows From Investing Activities
 
 
 
 
 
Purchases of property and equipment
(64,621
)
 
(82,919
)
 
(105,541
)
Acquisitions, net of cash acquired
(712
)
 

 
(6,203
)
All other investing activities
7

 
56

 
8

Net cash used in investing activities
(65,326
)
 
(82,863
)
 
(111,736
)
 
 
 
 
 
 
Cash Flows From Financing Activities
 
 
 
 
 
Principal payments of capital leases
(17,273
)
 
(22,958
)
 
(18,938
)
Principal payments of notes payable
(439
)
 
(51
)
 
(51
)
Payments for deferred acquisition obligations
(1,826
)
 
(1,450
)
 
(1,179
)
Receipt of Texas Enterprise Fund Grant
3,500

 

 

Proceeds from employee stock plans
12,381

 
9,770

 
1,714

Excess tax benefits from share-based compensation arrangements
20,235

 
11,065

 
4,299

Net cash provided by (used in) financing activities
16,578

 
(3,624
)
 
(14,155
)
 
 
 
 
 
 
Effect of exchange rate changes on cash and cash equivalents
645

 
109

 
(1,336
)
 
 
 
 
 
 
Increase (decrease) in cash and cash equivalents
26,675

 
34,410

 
(13,434
)
 
 
 
 
 
 
Cash and cash equivalents, beginning of period
159,856

 
257,651

 
292,061

 
 
 
 
 
 
Cash and cash equivalents, end of period
$
186,531

 
$
292,061

 
$
278,627

 
 
 
 
 
 
Supplemental cash flow information:
 
 
 
 
 
Non-cash purchases of property and equipment
$
17,695

 
$
5,096

 
$
19,858



- 6 -



Key Metrics - Quarter to Date
(Unaudited)
 
Three Months Ended
(Dollar amounts in thousands, except average monthly revenue per server)
March 31,
2012
 
June 30,
2012
 
September 30,
2012
 
December 31,
2012
 
March 31,
2013
Growth
 
 
 
 
 
 
 
 
 
Dedicated Cloud, net revenue
$
236,604

 
$
246,417

 
$
256,559

 
$
265,585

 
$
271,311

Public Cloud, net revenue
$
64,751

 
$
72,573

 
$
79,426

 
$
87,324

 
$
90,889

Net revenue
$
301,355

 
$
318,990

 
$
335,985

 
$
352,909

 
$
362,200

Revenue growth (year over year)
31.0
 %
 
29.0
 %
 
27.0
 %
 
24.6
 %
 
20.2
 %
 
 
 
 
 
 
 
 
 
 
Net upgrades (monthly average)
1.5
 %
 
1.7
 %
 
1.6
 %
 
1.2
 %
 
0.9
 %
Churn (monthly average)
-0.8
 %
 
-0.8
 %
 
-0.8
 %
 
-0.7
 %
 
-0.8
 %
Growth in installed base (monthly average) (2)
0.7
 %
 
1.0
 %
 
0.8
 %
 
0.5
 %
 
0.1
 %
 
 
 
 
 
 
 
 
 
 
Number of employees (Rackers) at period end
4,335
 
4,528
 
4,596
 
4,852
 
5,043
Number of servers deployed at period end
82,438
 
84,978
 
89,051
 
90,524
 
94,122
Average monthly revenue per server
$
1,238

 
$
1,270

 
$
1,287

 
$
1,310

 
$
1,308

 
 
 
 
 
 
 
 
 
 
Profitability
 
 
 
 
 
 
 
 
 
Income from operations
$
37,084

 
$
40,704

 
$
45,330

 
$
49,623

 
$
42,813

Depreciation and amortization
$
55,151

 
$
61,808

 
$
63,972

 
$
68,914

 
$
70,111

Share-based compensation expense
 
 
 
 
 
 
 
 
 
Cost of revenue (3)
$
2,266

 
$
2,068

 
$
2,499

 
$
2,759

 
$
2,519

Research and development (3)
$
1,322

 
$
1,340

 
$
1,677

 
$
1,459

 
$
1,747

Sales and marketing (3)
$
1,158

 
$
1,436

 
$
2,021

 
$
1,764

 
$
1,658

General and administrative (3)
$
3,763

 
$
4,531

 
$
6,221

 
$
5,262

 
$
6,259

Total share-based compensation expense
$
8,509

 
$
9,375

 
$
12,418

 
$
11,244

 
$
12,183

Adjusted EBITDA (1)
$
100,744

 
$
111,887

 
$
121,720

 
$
129,781

 
$
125,107

 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA margin
33.4
 %
 
35.1
 %
 
36.2
 %
 
36.8
 %
 
34.5
 %
 
 
 
 
 
 
 
 
 
 
Operating income margin
12.3
 %
 
12.8
 %
 
13.5
 %
 
14.1
 %
 
11.8
 %
 
 
 
 
 
 
 
 
 
 
Income from operations
$
37,084

 
$
40,704

 
$
45,330

 
$
49,623

 
$
42,813

Effective tax rate
35.5
 %
 
35.7
 %
 
38.3
 %
 
38.8
 %
 
35.2
 %
Net operating profit after tax (NOPAT) (1)
$
23,919

 
$
26,173

 
$
27,969

 
$
30,369

 
$
27,743

NOPAT margin
7.9
 %
 
8.2
 %
 
8.3
 %
 
8.6
 %
 
7.7
 %
 
 
 
 
 
 
 
 
 
 
Capital efficiency and returns
 
 
 
 
 
 
 
 
 
Interest bearing debt
$
143,978

 
$
149,226

 
$
150,112

 
$
125,372

 
$
105,807

Stockholders' equity
$
668,436

 
$
714,819

 
$
781,934

 
$
843,647

 
$
879,035

Less: Excess cash
$
(150,368
)
 
$
(177,169
)
 
$
(217,333
)
 
$
(249,712
)
 
$
(235,163
)
Capital base
$
662,046

 
$
686,876

 
$
714,713

 
$
719,307

 
$
749,679

Average capital base
$
637,365

 
$
674,461

 
$
700,795

 
$
717,010

 
$
734,493

Capital turnover (annualized)
1.89
 
1.89
 
1.92
 
1.97
 
1.97
 
 
 
 
 
 
 
 
 
 
Return on capital (annualized) (1)
15.0
 %
 
15.5
 %
 
16.0
 %
 
16.9
 %
 
15.1
 %

- 7 -



 
Three Months Ended
(Dollar amounts in thousands, except average monthly revenue per server)
March 31,
2012
 
June 30,
2012
 
September 30,
2012
 
December 31,
2012
 
March 31,
2013
Capital expenditures
 
 
 
 
 
 
 
 
 
Cash purchases of property and equipment
$
64,621

 
$
69,385

 
$
53,449

 
$
82,919

 
$
105,541

Non-cash purchases of property and equipment
$
17,695

 
$
12,583

 
$
31,934

 
$
5,096

 
$
19,858

Total capital expenditures
$
82,316

 
$
81,968

 
$
85,383

 
$
88,015

 
$
125,399

 
 
 
 
 
 
 
 
 
 
Customer gear
$
52,999

 
$
53,746

 
$
51,026

 
$
60,099

 
$
85,690

Data center build outs
$
9,473

 
$
3,285

 
$
5,767

 
$
7,768

 
$
13,228

Office build outs
$
4,666

 
$
4,015

 
$
3,413

 
$
2,288

 
$
7,860

Capitalized software and other projects
$
15,178

 
$
20,922

 
$
25,177

 
$
17,860

 
$
18,621

Total capital expenditures
$
82,316

 
$
81,968

 
$
85,383

 
$
88,015

 
$
125,399

 
 
 
 
 
 
 
 
 
 
Infrastructure capacity and utilization
 
 
 
 
 
 
 
 
 
Megawatts under contract at period end
47.8

 
58.0

 
58.0

 
61.1

 
59.4

Megawatts available for use at period end
32.2

 
32.7

 
33.7

 
36.9

 
38.8

Megawatts utilized at period end
21.4

 
22.7

 
23.5

 
24.0

 
24.7

Annualized net revenue per average Megawatt of power utilized
$
56,994

 
$
57,867

 
$
58,179

 
$
59,437

 
$
59,499


(1)
See discussion and reconciliation of our Non-GAAP financial measures to the most comparable GAAP measures.
(2)
Due to rounding, totals may not equal the sum of the line items in the table above.
(3)
Certain reclassifications have been made to prior period amounts in order to conform to the current year’s presentation. For more information, refer to our Form 10-Q for the quarter ended March 31, 2013.


- 8 -



Consolidated Quarterly Statements of Income
(Unaudited)
 
Three Months Ended
(In thousands)
March 31,
2012
 
June 30,
2012
 
September 30,
2012
 
December 31,
2012
 
March 31,
2013
Net revenue
$
301,355

 
$
318,990

 
$
335,985

 
$
352,909

 
$
362,200

Costs and expenses:
 
 
 
 
 
 
 
 
 
Cost of revenue
100,081

 
102,572

 
107,348

 
109,012

 
113,610

Research and development
13,447

 
16,742

 
19,528

 
20,211

 
22,773

Sales and marketing
40,286

 
41,310

 
41,109

 
43,467

 
49,814

General and administrative
55,306

 
55,854

 
58,698

 
61,682

 
63,079

Depreciation and amortization
55,151

 
61,808

 
63,972

 
68,914

 
70,111

Total costs and expenses
264,271

 
278,286

 
290,655

 
303,286

 
319,387

Income from operations
37,084

 
40,704

 
45,330

 
49,623

 
42,813

Other income (expense):
 
 
 

 
 
 
 
 
 
Interest expense
(1,272
)
 
(1,233
)
 
(1,253
)
 
(991
)
 
(940
)
Interest and other income (expense)
137

 
(405
)
 
38

 
245

 
199

Total other income (expense)
(1,135
)
 
(1,638
)
 
(1,215
)
 
(746
)
 
(741
)
Income before income taxes
35,949

 
39,066

 
44,115

 
48,877

 
42,072

Income taxes
12,769

 
13,932

 
16,918

 
18,970

 
14,811

Net income
$
23,180

 
$
25,134

 
$
27,197

 
$
29,907

 
$
27,261

 
 
 
 
 
 
 
 
 
 
 
Three Months Ended
(Percent of net revenue)
March 31,
2012
 
June 30,
2012
 
September 30,
2012
 
December 31,
2012
 
March 31,
2013
Net revenue
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
Costs and expenses:
 
 
 
 
 
 
 
 
 
Cost of revenue
33.2
 %
 
32.2
 %
 
32.0
 %
 
30.9
 %
 
31.4
 %
Research and development
4.5
 %
 
5.2
 %
 
5.8
 %
 
5.7
 %
 
6.3
 %
Sales and marketing
13.4
 %
 
13.0
 %
 
12.2
 %
 
12.3
 %
 
13.8
 %
General and administrative
18.4
 %
 
17.5
 %
 
17.5
 %
 
17.5
 %
 
17.4
 %
Depreciation and amortization
18.3
 %
 
19.4
 %
 
19.0
 %
 
19.5
 %
 
19.4
 %
Total costs and expenses
87.7
 %
 
87.2
 %
 
86.5
 %
 
85.9
 %
 
88.2
 %
Income from operations
12.3
 %
 
12.8
 %
 
13.5
 %
 
14.1
 %
 
11.8
 %
Other income (expense):
 
 
 
 
 
 
 
 
 
Interest expense
(0.4
)%
 
(0.4
)%
 
(0.4
)%
 
(0.3
)%
 
(0.3
)%
Interest and other income (expense)
0.0
 %
 
(0.1
)%
 
0.0
 %
 
0.1
 %
 
0.1
 %
Total other income (expense)
(0.4
)%
 
(0.5
)%
 
(0.4
)%
 
(0.2
)%
 
(0.2
)%
Income before income taxes
11.9
 %
 
12.2
 %
 
13.1
 %
 
13.8
 %
 
11.6
 %
Income taxes
4.2
 %
 
4.4
 %
 
5.0
 %
 
5.4
 %
 
4.1
 %
Net income
7.7
 %
 
7.9
 %
 
8.1
 %
 
8.5
 %
 
7.5
 %
Due to rounding, totals may not equal the sum of the line items in the table above.

- 9 -



(1) Non-GAAP Financial Measures

Adjusted EBITDA (Non-GAAP financial measure)

We use Adjusted EBITDA as a supplemental measure to review and assess our performance.  We define Adjusted EBITDA as Net income, plus income taxes, total other (income) expense, depreciation and amortization, and non-cash charges for share-based compensation.

Adjusted EBITDA is a metric that is used in our industry by the investment community for comparative and valuation purposes. We disclose this metric in order to support and facilitate the dialogue with research analysts and investors.

Note that Adjusted EBITDA is not a measure of financial performance under accounting principles generally accepted in the United States (GAAP) and should not be considered a substitute for operating income, which we consider to be the most directly comparable GAAP measure. Adjusted EBITDA has limitations as an analytical tool, and when assessing our operating performance, you should not consider Adjusted EBITDA in isolation or as a substitute for net income or other consolidated income statement data prepared in accordance with GAAP.  Other companies may calculate Adjusted EBITDA differently than we do, limiting its usefulness as a comparative measure.

See our reconciliation of Adjusted EBITDA to net income in the table below:

 
Three Months Ended
(Dollars in thousands)
March 31,
2012
 
June 30,
2012
 
September 30,
2012
 
December 31,
2012
 
March 31,
2013
Net revenue
$
301,355

 
$
318,990

 
$
335,985

 
$
352,909

 
$
362,200

 
 
 
 
 
 
 
 
 
 
Income from operations
$
37,084

 
$
40,704

 
$
45,330

 
$
49,623

 
$
42,813

 
 
 
 
 
 
 
 
 
 
Net income
$
23,180

 
$
25,134

 
$
27,197

 
$
29,907

 
$
27,261

   Plus: Income taxes
12,769

 
13,932

 
16,918

 
18,970

 
14,811

   Plus: Total other (income) expense
1,135

 
1,638

 
1,215

 
746

 
741

   Plus: Depreciation and amortization
55,151

 
61,808

 
63,972

 
68,914

 
70,111

   Plus: Share-based compensation expense
8,509

 
9,375

 
12,418

 
11,244

 
12,183

Adjusted EBITDA
$
100,744

 
$
111,887

 
$
121,720

 
$
129,781

 
$
125,107

 
 
 
 
 
 
 
 
 
 
Operating income margin
12.3
%
 
12.8
%
 
13.5
%
 
14.1
%
 
11.8
%
 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA margin
33.4
%
 
35.1
%
 
36.2
%
 
36.8
%
 
34.5
%

- 10 -



Return on Capital (ROC) (Non-GAAP financial measure)

We define Return on Capital (ROC) as follows:

ROC = Net operating profit after tax (NOPAT)
Average capital base

NOPAT = Income from operations x (1 – Effective tax rate)

Average capital base = Average of (Interest bearing debt + stockholders’ equity – excess cash) = Average of (Total assets – excess cash – accounts payable and accrued expenses, accrued compensation and benefits, and income and other taxes payable – deferred revenue – other non-current liabilities, deferred income taxes, and deferred rent); calculated on a quarterly basis.

We define excess cash as the amount of cash and cash equivalents that exceeds our operating cash requirements, which is calculated as three percent of our annualized net revenue for the three months prior to the period end.  We will periodically review the calculation and adjust it to reflect our projected cash requirements for the upcoming year.

We believe that ROC is an important metric for investors in evaluating our company’s performance. ROC relates after-tax operating profits with the capital that is placed into service. It is therefore a performance metric that incorporates both the Statement of Comprehensive Income and the Balance Sheet.  ROC measures how successfully capital is deployed within a company.

Note that ROC is not a measure of financial performance under GAAP and should not be considered a substitute for return on assets, which we calculate directly from amounts on the Statement of Comprehensive Income and the Balance Sheet. ROC has limitations as an analytical tool, and when assessing our operating performance, you should not consider ROC in isolation or as a substitute for other financial data prepared in accordance with GAAP. Other companies may calculate ROC differently than we do, limiting its usefulness as a comparative measure.


- 11 -



See our reconciliation of the calculation of ROC to the calculation of return on assets in the table below:
 
Three Months Ended
(Dollars in thousands)
March 31,
2012
 
June 30,
2012
 
September 30,
2012
 
December 31,
2012
 
March 31,
2013
Income from operations
$
37,084

 
$
40,704

 
$
45,330

 
$
49,623

 
$
42,813

Effective tax rate
35.5
%
 
35.7
%
 
38.3
%
 
38.8
%
 
35.2
%
Net operating profit after tax (NOPAT)
$
23,919

 
$
26,173

 
$
27,969

 
$
30,369

 
$
27,743

 
 
 
 
 
 
 
 
 
 
Net income
$
23,180

 
$
25,134

 
$
27,197

 
$
29,907

 
$
27,261

 
 
 
 
 
 
 
 
 
 
Total assets at period end
$
1,089,393

 
$
1,138,728

 
$
1,241,765

 
$
1,295,551

 
$
1,348,350

Less: Excess cash
(150,368
)
 
(177,169
)
 
(217,333
)
 
(249,712
)
 
(235,163
)
Less: Accounts payable and accrued expenses, accrued compensation and benefits, and income and other taxes payable
(153,668
)
 
(148,091
)
 
(177,328
)
 
(175,128
)
 
(197,686
)
Less: Deferred revenue (current and non-current)
(20,195
)
 
(19,227
)
 
(18,483
)
 
(20,960
)
 
(21,811
)
Less: Other non-current liabilities, deferred income taxes, and deferred rent
(103,116
)
 
(107,365
)
 
(113,908
)
 
(130,444
)
 
(144,011
)
Capital base
$
662,046

 
$
686,876

 
$
714,713

 
$
719,307

 
$
749,679

 
 
 
 
 
 
 
 
 
 
Average total assets
$
1,057,938

 
$
1,114,061

 
$
1,190,247

 
$
1,268,658

 
$
1,321,951

Average capital base
$
637,365

 
$
674,461

 
$
700,795

 
$
717,010

 
$
734,493

 
 
 
 
 
 
 
 
 
 
Return on assets (annualized)
8.8
%
 
9.0
%
 
9.1
%
 
9.4
%
 
8.2
%
Return on capital (annualized)
15.0
%
 
15.5
%
 
16.0
%
 
16.9
%
 
15.1
%


- 12 -



Adjusted Free Cash Flow (Non-GAAP financial measure)

We define Adjusted Free Cash Flow as Adjusted EBITDA plus non-cash deferred rent, less total capital expenditures (including non-cash purchases of property and equipment), cash payments for interest, net, and cash payments for income taxes, net.

We believe that Adjusted Free Cash Flow is an important metric for investors in evaluating how a company is currently using cash generated and may indicate its ability to generate cash that can potentially be used by the business for capital investments, acquisitions, reduction of debt, payment of dividends, etc. Note that Adjusted Free Cash Flow is not a measure of financial performance under GAAP and may not be comparable to similarly titled measures reported by other companies.

See our reconciliation of Adjusted Free Cash Flow to Adjusted EBITDA below, as well as our reconciliation of Adjusted EBITDA to net income provided above. 
 
Three Months Ended
(In thousands)
March 31, 2013
Adjusted EBITDA
$
125,107

Non-cash deferred rent
3,965

Total capital expenditures
(125,399
)
Cash payments for interest, net
(1,051
)
Cash payments for income taxes, net
(3,839
)
Adjusted free cash flow
$
(1,217
)

Net Leverage (Non-GAAP financial measure)

We define Net Leverage as Net Debt divided by Adjusted EBITDA (trailing twelve months).

We believe that Net Leverage is an important metric for investors in evaluating a company’s liquidity. Note that Net Leverage is not a measure of financial performance under GAAP and may not be comparable to similarly titled measures reported by other companies. We believe that Net Leverage provides an additional indicator when assessing our liquidity, capital structure and leverage and provides insight into a company's ability to assume more debt if and when required. A negative Net Leverage indicates that our cash and cash equivalents is greater than our total debt as of the balance sheet date.

See our Net Leverage calculation below:
 
As of
 
(Dollars in thousands)
March 31, 2013
 
Obligations under capital leases
$
102,072

 
Debt
3,735

 
Total debt
105,807

 
Less: Cash and cash equivalents
(278,627
)
 
Net debt
$
(172,820
)
 
Adjusted EBITDA (trailing twelve months)
$
488,495

 
Net leverage
(0.35)

x

- 13 -