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8-K - FORM 8-K - Symetra Financial CORPd300739d8k.htm
Exhibit 99.1
February 15, 2012
Bank
of
America
Merrill
Lynch
2012 Insurance Conference


Forward-Looking Statements
Statements made in the following presentation that relate to anticipated financial performance or business operations,
business services and product prospects and plans, reinvestment opportunities, changes in the amount of cash flow testing
reserves, regulatory developments, accounting standard changes and similar matters may be considered “forward-looking
statements”
as defined in the Private Securities Litigation Reform Act of 1995.  All statements, other than statements of
current or historical facts, are forward-looking statements. Forward-looking statements are subject to a number of risks,
uncertainties and contingencies that may cause the operations, performance, development and results of our business to
differ materially from those suggested by such statements. Consequently, all of the forward-looking statements made in this
presentation are qualified by these cautionary statements. The information contained in this presentation speaks as of
February 15, 2012. Symetra undertakes no obligation to update any such forward-looking statements, whether as a result of
new information, future events or otherwise. Historical results are not necessarily indicative of future results.  Future results,
including our financial performance, business operations and trends in our business and industry, are subject to significant
risks and uncertainties, including without limitation the following:
the effects of fluctuations in interest rates and a prolonged low interest rate environment;
general economic, market or business conditions, including further economic downturns or other adverse conditions in the global and
domestic capital and credit markets;
investment losses;
recorded reserves for future policy benefits and claims subsequently proving to be inadequate or inaccurate;
deviations
from
assumptions
used
in
setting
prices
for
insurance
and
annuity
products
or
establishing
cash
flow
testing
reserves;
continued viability of certain products under various economic and other conditions;
market pricing and competitive trends related to insurance products and services;
changes
in
amortization
of
deferred
policy
acquisition
costs
and
deferred
sales
inducements;
financial strength or credit ratings downgrades;
the availability and cost of capital and financing;
the continued availability and cost of reinsurance coverage;
changes in laws or regulations, or their interpretation, including those which could increase Symetra's business costs and required capital
levels;
the ability of subsidiaries to pay dividends to Symetra;
Symetra’s ability to successfully execute on  its Grow & Diversify strategy;
the effects of implementation of  the Patient Protection and Affordable Care Act;
the effects of implementation of  the Dodd-Frank Wall Street Reform and Consumer Protection Act;
the
effects
of
implementation
of
the
new
accounting
standard
for
deferred
acquisition
costs;
and
the
risks
that
are
described
from
time
to
time
in
Symetra's
filings
with
the
Securities
and
Exchange
Commission,
including
those
in
Symetra's 2010 Annual Report on Form 10-K and 2011 quarterly reports on Form 10-Q.
2


Our Businesses Are Aligned in Three Divisions
2011 Pretax Adjusted Operating Income
Excluding Other segment loss of $(10.7)M.  A non-GAAP financial measure; see Appendix for definition
and reconciliation to the most directly comparable GAAP measure.
3
1


Diversifying Our Risks Over Time
4
Present
Future
Rising interest
rates
High
Medium
Falling interest rates
High
Medium
Morbidity
(loss
ratio)
Medium
Medium
Premium revenues
(underwriting cycles)
Medium
Medium
Mortality
Low
Medium
Equity
Low
Medium
Credit
High
Medium


5
Executing on “Grow & Diversify”
Strategy
Driving profitable growth and diversifying revenue sources
(especially important in prolonged low interest rate environment)
Not taking easy route to growth
Targeting markets and products that offer higher ROE
Implementation
risk
not
balance
sheet
risk
Sustaining current positions of strength in:
Medical stop-loss
Banking channel distribution of fixed annuities
Excellent balance sheet and disciplined risk management


Grow & Diversify Initiatives
Growth and diversification goals within each division:
Benefits
Group Life & Disability Income (DI)
Complete transition of AUL  medical stop-loss business
Retirement
Non-living benefits variable annuity (VA)
Fixed indexed annuity (FIA)
Life
New universal life (UL) products for life professional distribution
Variable corporate-owned life insurance (COLI)
6
1
American United Life Insurance Co.
1


We’re Building in 2012
Higher expenses related to investments in infrastructure in 2012
Benefits: building out disability claims processing capabilities
Retirement:  completing development of VA for mid-year launch
Life:  steady, but more modest, cost to build product and distribution
Expanded distribution and product support capabilities add to the run rate
Pricing ROEs across all Grow & Diversify products are initially 12% or higher
AUL is a net contributor to earnings in all years, with above-target ROE
Full investment in Grow & Diversify initiatives is recovered by mid-2015
7
Grow & Diversify Initiatives
2012
2013
2014
2015
Net Contribution to Operating EPS
$(0.08)
$(0.02)
$0.07
$0.14
1
A non-GAAP financial measure also referred to as “adjusted operating income per common share – diluted.” 
See Appendix for definition.
1


Benefits Division:  Product Breakout
2011 Total Operating Revenues
8
Medical
Stop-Loss,
87%
MGU
Services, 3%
Limited
Benefit
Medical, 8%
Group Life
and Disability,
2%


9
Excellent Track Record of Profitability
Benefits Loss Ratio
Long-term
target
range:
63%
-
65%
Average:  62.5%


Medical Stop-Loss
Maintain leadership position
Through consistent, disciplined
underwriting, continue to achieve
long-term profitability targets
Complete transition of AUL policies
to Symetra
Capitalize on opportunities that
arise from healthcare reform
Group Life & DI
Drive growth in group life and
disability income premium, while
completing buildout of capabilities
Focus on the middle-market
opportunity
Leverage medical stop-loss
distribution network
Benefits Division’s Strategic Priorities
10


GAAP Account Values and Reserves
As of 12/31/11
Retirement Division:  Product Breakout
11
Deferred
Fixed
Annuities,
59%
Deferred
Variable
Annuities, 4%
Structured
Settlements,
32%
Retail Payout
Annuities, 5%


Account Values and Spreads¹
12
Fixed Annuity Block Is Growing Profitably
Pricing discipline will continue
Optimizing pricing and rates in
challenging rate environment
Optional guaranteed return
of purchase payment
Commission restructure
Increased surrender
charges
Rigorous reset of
guaranteed minimum rates
Spread will be a function of the
levers we pull
$ in millions
1
For  2009,
2010  and
2011,  spread  is  base
interest  spread,  which  excludes  the  impact  of  asset  prepayments  and  MBS
prepayment speed adjustments. Total interest spread for 2009, 2010 and 2011 was 1.81%, 1.87% and 1.94%, respectively.
$4,445
$5,725
$7,656
$9,244
$10,613
1.68%
1.67%
1.80%
1.80%
1.82%
1.00%
1.10%
1.20%
1.30%
1.40%
1.50%
1.60%
1.70%
1.80%
1.90%
$-
$2,000
$4,000
$6,000
$8,000
$10,000
$12,000
YE '07
YE '08
YE '09
YE '10
YE '11
Account Value
Spread
Account Values and Spreads
1


Deferred Fixed
Annuities
Maintain leadership
position in the bank
distribution channel
Maintain strong interest
spread on fixed
annuities
Accelerate the uptake of
FIA product on bank and
broker-dealer platforms
Variable
Annuities
Complete development
of VA for the lower cost,
non-living benefits
market
Build the infrastructure
to support administration
of registered products
Launch in mid-2012
Income
Annuities
Continue to stabilize the
profitability of existing
block in low interest rate
environment with
commercial mortgage
loan origination strategy
Focus sales effort on
shorter duration
opportunities
Retirement Division’s Strategic Priorities
13


Life Division:  Product Breakout
2011 Pretax Adjusted Operating Income
Bank-Owned Life Insurance
14


Develop New Product
Develop competitive features
(riders) for new core UL product
launched on September 30, 2011
Launch COLI product for
institutional market
Broaden Distribution
Roll out UL on national life-focused
brokerage general agent (BGA)
distribution partners’
sales
platforms
Expand opportunities for BOLI,
while leveraging BOLI expertise to
expand into the COLI market
Life Division’s Strategic Priorities
15


Maintaining Excellent Balance Sheet Strength
Conservative investment strategy: 
ALM -
matching asset and liability cash flows
Driving improved yield through commercial mortgage loan origination
Approx. 84% of liabilities are mostly illiquid
Debt-to-capital ratio = 13%
Tangible book value
= 89% of total stockholders’
equity
Risk-based capital ratio = 457%
16
(As of 12/31/11)
1  
A non-GAAP financial measure; see Appendix for definition and reconciliation to most directly comparable
GAAP measure. 
1


Grow & Diversify:  2012 Targets
17
$250M in sales of fixed indexed
annuities and variable annuities
$25M in sales of group life and
disability income insurance
$25M in sales of universal life
and BOLI/COLI
Retirement Division:
Benefits Division:
Life Division:


We’re Focused on Building Long-Term Value
Strong balance sheet provides a firm foundation
Symetra has market leadership positions in fixed deferred
annuities sold in banks and medical stop-loss
Grow & Diversify initiatives aim to generate incremental growth
from new, primarily non-interest rate sensitive earnings sources
Working to expand ROE over time
18


Appendix
19


Financial Results
20
2011
2010
Return on Equity (ROE)
7.3%
9.3%
Operating
Return
on
Average
Equity
(ROAE)
1
9.5%
9.8%
2011
2010
Net Income
$ 199.6
$ 200.9
Adjusted Operating Income
$ 194.1
$ 175.2
$ in millions
1
A non-GAAP financial measure.  See Appendix for a definition of these measures and reconciliations to the most
directly comparable GAAP measures.
1


21
Benefits Segment
Priorities:
Maintain leadership position in medical stop-loss market, while achieving
loss ratio in line with long-term target range of 63% -
65%
Complete transition of AUL medical stop-loss policies to Symetra
Drive growth in group life and disability income premium, while completing
buildout of capabilities
2011
2010
Operating Revenues
$ 533.3
$ 463.6
Pretax Adjusted Operating Income
$   79.2
$   71.6
Loss Ratio
63.1%
64.9%
Total Sales
$ 118.7 
$  95.5
$ in millions
Total revenue excluding net realized investment gains (losses).
1


22
Deferred Annuities Segment
Priorities:
Maintain solid interest spread on fixed annuities
Increase sales of fixed annuities at many major bank distribution partners
and accelerate the uptake rate of fixed indexed annuities
Complete development for mid-year launch of variable annuity for the lower
cost non-living benefits market
2011
2010
Operating Revenues
$ 546.5
$ 482.5
Pretax Adjusted Operating Income
$ 102.1
$   81.3
Base Interest Spread
1.82%
1.80%
Total Sales
$ 1,815.3 
$ 1,810.7
Total Account Values
$11,326.9
$10,034.8
$ in millions
Total revenue excluding net realized investment  gains (losses) and  including net investment gains (losses) on FIA options.   
Excludes impact of asset prepayments and mortgage-backed securities prepayment speed adjustments.
1
2


23
Income Annuities Segment
Priorities:
Continue
to
stabilize
the
profitability
of
existing
block
in
low
interest
rate
environment with commercial mortgage loan origination strategy
Focus sales effort on shorter duration opportunities
2011
2010
Operating Revenues
$ 414.9
$ 423.5
Pretax Adjusted Operating Income
$   35.1
$   33.2
Base Interest Spread
0.50%
0.49%
Total Sales
$ 221.9 
$ 260.0
$ in millions
1
Total revenue excluding net realized investment gains (losses).
2
Excludes impact of asset prepayments and mortgage-backed securities prepayment speed adjustments.
1
2


24
Life Segment
Priorities:
Roll out Symetra Classic UL insurance on new BGA partners’
sales platforms
Enhance Symetra Classic UL with additional benefits riders
Launch variable COLI product
2011
2010
Operating Revenues
$ 452.0
$ 429.4
Pretax Adjusted Operating Income
$   64.9
$   74.9
BOLI Base ROA
0.98%
0.97%
Individual Sales
$  11.7 
$   10.2
BOLI Sales
$      --
$   46.1
$ in millions
Total revenue excluding net realized investment gains (losses).
2
Excludes the impact of asset prepayments and reserve adjustments.
1
2


$26.2 billion
Portfolio Composition
As of 12/31/11
25
High-Quality Investment Portfolio
1  
Included in trading marketable equity securities.
2
From inception of Symetra equity portfolio in January 2005 and
Symetra REIT portfolio in April 2011.
3
FTSE NAREIT All Equity REITS Index.
Pretax impairments of $5.5M in 4Q11 vs $6.2M in 4Q10
AOCI of $1,013.5M at 12/31/11 vs $432.5M at 12/31/10
RMBS $3.6B
Gross premium of ($66.2M)
Gross discount of $73.7M
Average mortgage loan rate = 5.4%
Outstanding long-term equity portfolio performance: 
Life-to-date
annualized
total
return
of
9.7%
(vs
2.6% for
S&P 500 Total Return Index)
Life-to-date
annualized
total
return
for
REITs
of
2.7%
vs benchmark   total return of 2.6%
European exposure of $1.4B
$0.6M of sovereign
$157.1M of financials
Largest holding = $116M of Shell
Commercial mortgage loans offer attractive yields: 
4Q11 originations funded at over 300 bp spread to
Treasurys
Fixed
maturities,
87.5%
Equities,
1.0%
REITs¹
, 0.6%
Commercial
mortgage
Limited
partnerships,
0.9%
and other,
0.4%
Policy loans
loans, 9.6%
2
2
3


Impact of Federal Healthcare Reform
On March 23, 2010, the Patient Protection and Affordable Care Act (PPACA) was signed
into law:
Brings substantial change to insurance coverage for medical costs
Many changes apply primarily to fully insured group health plans, but some provisions apply to
self-funding
Many provisions of PPACA need to be clarified and will require follow-up legislation
Specifically, PPACA:
Affects the market for major medical and mini-med plans
Mandates elimination of certain limits and exclusions
Establishes new payout standards with Medical Loss Ratio minimums
Studies find that the majority of employers (74%  ) intend to continue to offer employee
healthcare plans, despite concerns that costs will rise as a result of healthcare reform
26
1
Towers Watson survey, May 2010
Elimination of
coverage limitations
Ongoing medical
cost inflation
Increasing costs
of major medical
insurance
More employers to
self-fund their plans
and manage their
risks with stop-loss
insurance
1


Non-GAAP Measures
Adjusted Operating Income
Adjusted
Operating
Income
per
Common
Share
Diluted,
or
Operating
EPS
Adjusted Book Value
Operating Return on Average Equity, or Operating ROAE
Tangible Book Value
27
Adjusted operating income consists of net income, less after-tax net realized investment gains (losses), plus after-tax net 
investment gains (losses) on our fixed indexed annuity (FIA) options. Net income is the most directly comparable GAAP measure to
adjusted operating income.
Adjusted operating income per common share – diluted, consists of adjusted operating income, divided by the GAAP-basis 
weighted average diluted shares outstanding.  Net income per common share – diluted is the most directly comparable GAAP
measure to adjusted operating income per common share – diluted.
Adjusted book value consists of stockholders’ equity, less accumulated other comprehensive income (AOCI).  Stockholders’ equity is
the most directly comparable GAAP measure to adjusted book value.
Operating return on average equity, or operating ROAE, consists of adjusted operating income for the most recent four quarters,
divided by average adjusted book value, both of which are non-GAAP measures. We measure average adjusted book value by
averaging adjusted book value for the most recent five quarters.  Return on stockholders’ equity, or ROE, is the most directly
comparable GAAP measure. Return on stockholders’ equity for the most recent four quarters is calculated as net income for such
period divided by the average stockholders’ equity for the most recent five quarters.
Tangible book value is a non-GAAP financial measure calculated as stockholders’ equity excluding deferred policy acquisition costs,
goodwill and other non-tangible assets. Stockholders’ equity is the most directly comparable GAAP measure to tangible book value.


Reconciliation of Non-GAAP Measures
28
Twelve Months Ended
December 31
2011
2010
Net income
$199.6
$200.9
Less: Net realized investment gains (net of
taxes)
4.6
25.9
Add: Net investment gains (losses) on FIA
options (net of taxes)
(0.9)
0.2
Adjusted operating income
$194.1
$175.2
Adjusted operating income per diluted share
of common stock
1,2
$ 1.41
$ 1.29
Twelve Months Ended
December 31
2011
2010
Return on equity (ROE)
7.3%
9.3%
Average book value
$ 2,730.6
$ 2,167.9
Operating return on average equity (ROAE)
9.5%
9.8%
Average adjusted book value
$ 2,033.7
$ 1,795.4
1
A non-GAAP measure; see slide 27 for a definition of this measure.   
2  
Diluted weighted average shares outstanding for the 12 months ended Dec. 31, 2011 and 2010 were
137.503 million and 135.618 million, respectively.  
$ in millions
$ in millions
1
1


Reconciliation of Non-GAAP Measures (cont.)
29
Twelve Months Ended
December 31
2011
2010
Segment pretax adjusted operating income (loss):
Benefits
$ 79.2
$ 71.6
Deferred Annuities
102.1
81.3
Income Annuities
35.1
33.2
Life
64.9
74.9
Other
(10.7)
(11.4)
Pretax adjusted operating income
270.6
249.6
Add: Net realized investment gains, excluding net
investment gains (losses) on FIA options
8.4
39.5
Income from operations before income taxes
$279.0
$289.1
$ in millions
$ in millions


Reconciliation of Non-GAAP Measures (cont.)
$ in millions
As of Dec. 31,    
2011
Total stockholders‘
equity
3,134.0
Less:
Deferred policy acquisition costs
215.4
Goodwill
30.4
Intangible assets
26.7
Other non-tangible assets
63.6
Tangible book value
$ 2,797.9
30
1
A non-GAAP measure; see slide 27 for a definition of this measure.
1


Symetra®
and the Symetra logo are registered service marks of Symetra Life Insurance Company,  777 108      Ave NE, Suite 1200, Bellevue, WA 98004.
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