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8-K - 4Q11 EARNINGS PRESS RELEASE - TRANSCEND SERVICES INCtrcr8-k20114qearningsrelea.htm


Exhibit 99.1
FOR IMMEDIATE RELEASE

Contacts:
Neil Berkman, Investor Relations, 310-477-3118, nberkman@berkmanassociates.com
Larry Gerdes, Chief Executive Officer, 678-808-0600, larry.gerdes@trcr.com
Lance Cornell, Chief Financial Officer, 678-808-0600, lance.cornell@trcr.com


February 2, 2012
(BW) (TRANSCEND SERVICES, INC.) (TRCR)

TRANSCEND REPORTS 22% REVENUE GROWTH FOR THE FOURTH QUARTER
AND RECORD SALES FOR THE YEAR
ORGANIC REVENUE GROWTH RATE INCREASES TO 10%
 
Atlanta, Georgia. TRANSCEND SERVICES, INC. (NASDAQ: TRCR), a leading provider of clinical documentation solutions to the U.S. healthcare market, today announced its unaudited financial results for the fourth quarter and year ended December 31, 2011.
 
Fourth Quarter Results

Net income was $8,306,000 and diluted earnings per share was $0.75 for the fourth quarter of 2011 compared to net income of $2,858,000 and diluted earnings per share of $0.26 for the fourth quarter of 2010. Excluding M&A transaction costs, India restructuring costs and resolution of a tax contingency, non-GAAP net income was $2,772,000 and non-GAAP diluted earnings per share was $0.25 for the fourth quarter of 2011. See the table below for a reconciliation of GAAP and non-GAAP results.

Revenue for the fourth quarter of 2011 increased $5,919,000 or 22% to $32,895,000 compared to $26,976,000 for the fourth quarter of 2010. Excluding $7,376,000 contributed in the fourth quarter of 2011 by the Heartland, DTS and Salar acquisitions and $3,722,000 of revenue contributed by the Heartland acquisition in the fourth quarter of 2010, revenue increased 10%.

Gross profit for the fourth quarter of 2011 increased 22% to $12,733,000, or 39% of revenue compared to $10,445,000 or 39% of revenue, for the fourth quarter of 2010.

Operating expenses were impacted by two unusual items: M&A transaction costs of $1,346,000 and India restructuring costs of $662,000. In addition, the company, which is self-insured for medical benefits, experienced extremely high medical claims in the fourth quarter, resulting in expense of $1,342,000 compared to $722,000 in the third quarter of 2011 and $830,000 in the fourth quarter of 2010. Operating expenses for the fourth quarter included $345,000 of stock-based compensation expense and $959,000 of depreciation and amortization expense.

Non-GAAP operating income excluding the M&A transaction costs and India restructuring costs was $4,889,000 or 15% of revenue compared to GAAP operating income of $5,063,000 or 19% of revenue in the fourth quarter of 2010. GAAP operating income for the fourth quarter of 2011 was $2,881,000.

Other expense, net was impacted by $297,000 of foreign exchange losses due to the 8.2% decline in the Indian Rupee relative to the U.S. dollar between September 30 and December 31, 2011. This is approximately





offset by the favorable impact on translation of India direct costs and operating expenses into U.S. dollars.

Income tax expense was impacted by the favorable resolution of a tax contingency related to the Heartland acquisition of $6,759,000. Excluding this non-cash adjustment, the effective tax rate was 41% for the fourth quarter.


Table to Reconcile GAAP Results to Non-GAAP Results for the Quarter ended December 31, 2011
In Thousands, Except Per Share Amounts

 
GAAP
Results
Transaction Costs
Delhi Restructuring Costs
Resolution of Tax Contingency
Non-GAAP Results
Revenue
$
32,895




$
32,895

Gross Profit
12,733




12,733

Operating Income
2,881

1,346

662


4,889

Income before Income Taxes
2,615

1,346

662


4,623

Net Income
$
8,306

$
821

$
404

$
(6,759
)
$
2,772

Weighted avg. shares outstanding -diluted
11,123

11,123

11,123

11,123

11,123

Diluted earnings per share
$
0.75

$
0.07

$
0.04

$
(0.61
)
$
0.25


As of December 31, 2011, the Company had $13,461,000 of cash, cash equivalents and short-term investments on hand, $23,129,000 of net working capital and no debt outstanding. The Company has approximately $15 million of federal net operating loss carry-forwards available to offset future taxable income. The Company invested $1,300,000 in capital expenditures and capitalized software development costs during the fourth quarter, including $1,121,000 related to Transcend's new Encore transcription platform.

2011 Results
 
For the year ended December 31, 2011, revenue increased 33% to $125,057,000 and gross profit increased 43% to $49,665,000. The gross profit margin increased to 40% of revenue compared to 37% of revenue in 2010. Operating income increased 42% to $20,536,000 or 16% of revenue in 2011 compared to $14,469,000 or 15% of revenue in 2010. The operating income includes $1,670,000 and $1,518,000 of M&A transaction costs in 2011 and 2010, respectively. Other expense, net, was $545,000 in 2011 compared to $127,000 in 2010 with the bulk of the increase related to the impact of foreign currency rate changes. The effective tax rate was 5% in 2011 due primarily to the $6,759,000 resolution of a tax contingency compared to 41% in 2010. Net income was $19,038,000 in 2011 compared to $8,520,000 in 2010. Diluted earnings per share was $1.72 in 2011 and $0.79 in 2010.

Operations Review and Outlook
 
Susan McGrogan, President and Chief Operating Officer, stated: “I am pleased to report that we achieved record sales (bookings) in 2011 that we estimate will generate between $15 million and $19 million of annual revenue once fully implemented. We had our third consecutive quarter of strong sales in the fourth quarter, signing new business that we expect to generate between $3.4 million and $4.2 million of annual revenue. We finished the year with a 95% customer retention rate, which was on target with our plan going in to the year and evidence that we continue to provide excellent service to our customers.”

Larry Gerdes, Chief Executive Officer, stated: “Although we are very pleased with our performance for 2011 as a whole, especially our record sales and 42% increase in operating income, fourth quarter profitability





fell short of our expectations even after adjusting for M&A transaction costs and Delhi restructuring costs. We had planned to increase our gross margin back to at least 40% of revenue, but it stayed constant compared to the third quarter of 2011 at 38.7%, a $0.4 million (pre-tax) or approximately two cents per share after tax shortfall to our internal target. Our medical claims increased unexpectedly in the fourth quarter and resulted in health insurance expense that was approximately $0.6 million (pre-tax) or approximately three cents per share after tax higher than we had anticipated. We have taken corrective measures to drive higher profitability going forward and view this as a challenge similar to the one we faced at the beginning of 2010 when profitability had dropped due to acquisitions. In that case, we successfully executed on our plans and drove profitability back up significantly over the course of the year and we believe we can do that again.”

Ms. McGrogan continued: “Let me speak more specifically to our profitability improvement initiatives. Effective December 31st, we have shut down our Delhi, India operations center and re-allocated work to our Bangalore center and third party partners to improve quality and reduce cost. We expect this change to result in cost savings of approximately $0.9 million per year. Effective February 1st, we re-aligned our operations team, which we expect to generate $0.7 million per year in savings. These two changes, which total $1.6 million, should improve our gross margin as a percentage of revenue by 1.2% at fourth quarter 2011 annualized revenue levels. Looking forward, we plan to further improve Bangalore capacity utilization and transcriptionist efficiency. Domestically, we will focus on migrating off of third party transcription platforms, particularly in situations where we pay license fees to use the platform, and I will be disappointed if we can't add at least a half point of gross margin by the end of the year related to this initiative. We also plan to improve the percentage of the volume on our BeyondTXT platform that is edited using speech recognition technology to 90% by year-end from 83% in the fourth quarter, which could result in another $0.5 million of annualized savings once the 90% level is reached. And the good news is that we expect these initiatives to result in either no change or improvement in customer satisfaction.”

Lance Cornell, Chief Financial Officer, added: “We were very concerned about the increase in our health insurance costs in the fourth quarter. We are self-insured, but we do have stop loss insurance that will increasingly cap costs in the second half of our plan year, which ends June 30th. We've also taken immediate measures to re-classify 145 employees from full time to part time effective February 1st, removing them from benefits at a savings of approximately $0.4 million per year. Longer-term, we will look at health plan design changes and wellness programs to contain costs. Together with the changes in operations that Susan discussed, we entered February with $2.0 million of annual savings in place. At a more strategic level, we remain committed to pursuing acquisition opportunities to maximize the use of our cash flow and drive a higher growth rate for our investors.”

Mr. Gerdes concluded: “We are partnering with our customers to provide the best clinical documentation services and solutions, helping them to excel in an ever-changing market. In addition to putting our customers first in everything we do, we are committed to being the best place to work in the industry and we are continuously striving for operational excellence. I want to thank our customers for their loyalty and our employees for the hard work that resulted in Transcend's best year ever. Lastly, I want to thank our investors for their support.”



Conference Call

Transcend will host a conference call regarding this press release for investors, analysts and other interested parties on February 2, 2012 at 11:00am EST. To participate in the conference call, please dial (800) 815-8193 (the US/Canada dial-in number) or (706) 643-2724 (the international dial-in number), enter the conference identification number 45510388 and, if asked, identify the conference name as





Transcend Services and the leader name as Larry Gerdes. A replay of the conference call will be available by dialing (855) 859-2056 (US/Canada) or (404) 537-3406 (international) and entering the conference identification number 45510388 from two hours after the completion time of the conference call until midnight on February 10, 2012.


About Transcend Services, Inc.

Transcend Services is a leading provider of clinical documentation solutions for healthcare organizations. Our high-quality transcription services - along with our physician self-edit and template solutions, data extraction and reporting tools - provide critical data needed to document patient encounters and help drive clinical decision making. We provide our clients with exceptional quality, turnaround time and service so that they can focus on what matters most - their patients.  For more information, visit www.transcendservices.com.

Statement Regarding Use of Non-GAAP Financial Measures

The Company has used non-GAAP financial measures of gross profit, operating income, income before income taxes, net income and diluted earnings per share in this earnings release and anticipates using some or all of these measures in the earnings conference call on November 7, 2011. These measures should not be considered in isolation or as a substitute for GAAP gross profit, operating income, income before income taxes, net income, diluted earnings per share or other performance measures prepared in accordance with GAAP. The Company used these non-GAAP measures of operating performance because it allowed us to more easily compare past performance consistently over various periods and improves our ability to assess future performance. A non-GAAP financial measure is a numerical measure of financial performance, financial position, or cash flows that either 1) excludes amounts, or is subject to adjustments that have the effect of excluding amounts, that are included in the most directly comparable measure calculated and presented in accordance with GAAP in the statement of operations, balance sheet or statement of cash flows, or 2) includes amounts, or is subject to adjustments that have the effect of including amounts, that are excluded from the most directly comparable measure so calculated and presented.

Safe Harbor Statement

This press release contains certain "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, that represent our expectations, anticipations or beliefs about future events, including our operating results, financial condition, liquidity, expenditures, and compliance with legal and regulatory requirements. For this purpose, any statements that are not statements of historical fact may be deemed to be forward-looking statements. These statements involve risks and uncertainties that could cause actual results to differ materially depending on a variety of important factors. Factors that might cause or contribute to such differences include, but are not limited to, competitive pressures, extraordinary expenses, loss of significant customers, the mix of revenue, changes in pricing policies, delays in revenue recognition, challenges encountered in integrating acquired businesses, increased regulatory burdens, lower-than-expected demand for the Company's products and services, failure to expand customer relationships or realize revenues from sales closed in the current quarter, customer attrition, the Company's position for growth, delays in the development of the Company's transcription platform, business conditions in the integrated health care delivery network market, adverse general economic conditions, resolution of uncertain tax positions, changes in tax laws, foreign currency exchange rates and the risk factors detailed in our periodic, quarterly and annual reports on Forms 8-K, 10-Q and 10-K that we file with the Securities Exchange Commission ("SEC") from time to time. With respect to such forward-looking statements, we claim protection under the Private Securities Litigation Reform Act of 1995.





Our SEC filings are available from us, and also may be examined at public reference facilities maintained by the SEC or, to the extent filed via EDGAR, accessed through the website of the SEC (http://www.sec.gov). In addition, factors that we are not currently aware of could harm our future operating results. You are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date of this press release. We undertake no obligation to make any revisions to the forward-looking statements or to reflect events or circumstances after the date of this press release.


(Unaudited Financial Statements Follow)






TRANSCEND SERVICES, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited and rounded to the nearest thousand,
except earnings per share)
 
 
Three Months Ended December 31
 
Twelve Months Ended December 31
 
2011
  
2010
 
2011
 
2010
Revenue
$
32,895,000

  
$
26,976,000

 
$
125,057,000

 
$
94,307,000

     Direct costs
20,162,000

  
16,531,000

 
75,392,000

 
59,680,000

Gross profit
12,733,000

  
10,445,000

 
49,665,000

 
34,627,000

     Operating expenses:
 
  
 
 
 
 
 
     Sales and marketing
940,000

  
507,000

 
2,766,000

 
1,928,000

     Research and development/I.T.
1,454,000

  
741,000

 
4,581,000

 
2,073,000

     General and administrative
4,146,000

  
3,197,000

 
14,726,000

 
11,215,000

     Stock-based compensation
345,000

 
182,000

 
1,262,000

 
1,395,000

     Restructuring costs
662,000

 

 
772,000

 

     Transaction costs (M&A)
1,346,000

 
118,000

 
1,670,000

 
1,518,000

     Depreciation and amortization
959,000

  
637,000

 
3,352,000

 
2,029,000

     Total operating expenses
9,852,000

  
5,382,000

 
29,129,000

 
20,158,000

Operating income
2,881,000

  
5,063,000

 
20,536,000

 
14,469,000

Interest and other expenses, net
266,000

 
48,000

 
545,000

 
127,000

Income before income taxes
2,615,000

  
5,015,000

 
19,991,000

 
14,342,000

     Income tax provision
(5,691,000
)
  
2,157,000

 
953,000

 
5,822,000

Net income
$
8,306,000

  
$
2,858,000

 
$
19,038,000

 
$
8,520,000

 
 

  
 

 
 
 
 
Basic earnings per share:
 
  
 
 
 
 
 
     Net earnings per share
$
0.78

  
$
0.27

 
$
1.79

 
$
0.81

     Weighted average shares outstanding
10,688,000

  
10,520,000

 
10,654,000

 
10,495,000

 
 

  
 

 
 
 
 
Diluted earnings per share:
 
  
 
 
 
 
 
     Net earnings per share
$
0.75

  
$
0.26

 
$
1.72

 
$
0.79

     Weighted average shares outstanding
11,123,000

  
10,859,000

 
11,071,000

 
10,845,000

 
 
  
 
 
 
 
 







TRANSCEND SERVICES, INC.
CONSOLIDATED BALANCE SHEETS
(Unaudited and rounded to the nearest thousand)
 
 
December 31, 2011
 
December 31,
2010
ASSETS
 
 
 
Current assets:
 
 
 
Cash and cash equivalents
$
11,777,000

 
$
6,207,000

Short-term investments
1,684,000

 
20,454,000

Accounts receivable, net of allowance for doubtful accounts of $174,000 at December 31, 2011 and $124,000 at December 31, 2010
18,502,000

 
12,037,000

Deferred income tax, net
676,000

 
410,000

Prepaid income tax
2,584,000

 

Prepaid expenses and other current assets
526,000

 
688,000

Total current assets
35,749,000

 
39,796,000

Property and equipment, net
2,792,000

 
2,976,000

Capitalized software development costs, net
7,184,000

 
3,188,000

Intangible assets, net
58,934,000

 
42,423,000

Deferred income tax, net
1,565,000

 
470,000

Other assets
303,000

 
414,000

Total assets
$
106,527,000

 
$
89,267,000

 
 

 
 

LIABILITIES AND STOCKHOLDERS' EQUITY
 
 
 
Current liabilities:
 
 
 
Accounts payable
$
2,798,000

 
$
1,653,000

Accrued compensation expense
3,554,000

 
3,666,000

Promissory notes payable

 
67,000

Income tax payable
1,348,000

 
1,193,000

Other accrued liabilities
4,920,000

 
2,180,000

Total current liabilities
12,620,000

 
8,759,000

Long term liabilities:
 
 
 
Income tax contingencies
2,084,000

 
9,656,000

Other liabilities
381,000

 
689,000

Total long term liabilities
2,465,000

 
10,345,000

Commitments and contingencies
 
 
 
Stockholders' equity:
 
 
 
Preferred stock, $0.01 par value; 2,000,000 shares authorized and no shares outstanding at December 31, 2011 and December 31, 2010
-
 
-
Common stock, $0.05 par value; 30,000,000 shares authorized at December 31, 2011 and December 31, 2010; 10,690,000 and 10,566,000 shares issued and outstanding at December 31, 2011 and December 31, 2010, respectively
534,000

 
528,000

Additional paid-in capital
65,603,000

 
63,368,000

Retained earnings
25,305,000

 
6,267,000

Total stockholders' equity
91,442,000

 
70,163,000

Total liabilities and stockholders' equity
$
106,527,000

 
$
89,267,000