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8-K - E*TRADE FINANCIAL CORPORATION 8-K - E TRADE FINANCIAL CORPa50035586.htm

Exhibit 99.1

E*TRADE Financial Corporation Announces Third Quarter 2011 Results

NEW YORK--(BUSINESS WIRE)--October 19, 2011--Third Quarter Results

  • Net income of $71 million, or $0.24 per share, compared with net income of $0.16 per share in prior quarter and $0.03 per share in third quarter 2010
  • Income tax included a benefit of approximately $62 million, or $0.21 per share(1), related to the taxable liquidation of an international subsidiary
  • Other expenses included a reserve of $55 million, or $0.13 per share(1), related to E*TRADE Securities LLC’s intention to initiate an offer to purchase auction rate securities purchased through the firm by individual investors before Feb. 11, 2008
  • FDIC expense increased $12 million from the prior quarter, including $6 million related to second quarter premiums
  • Total net revenue of $507 million, down from $518 million in prior quarter and up from $489 million in third quarter 2010
  • Provision for loan losses of $98 million, down from $103 million in prior quarter and $152 million in third quarter 2010
  • Special mention delinquencies (30-89 days) were flat compared with prior quarter; at-risk delinquencies (30-179 days) down five percent from prior quarter
  • Daily Average Revenue Trades (DARTs) of 165,000, up 11 percent from prior quarter and up 30 percent from third quarter 2010
  • Net new brokerage assets of $2.6 billion, up from $1.5 billion in prior quarter and $1.4 billion in third quarter 2010
  • Net new brokerage accounts of 13,000, down from 25,000 in prior quarter and up from 7,000 in third quarter 2010

E*TRADE Financial Corporation (NASDAQ: ETFC) today announced results for its third quarter ended Sept. 30, 2011, reporting net income of $71 million, or $0.24 per share, compared with net income of $47 million, or $0.16 per share, in the prior quarter and net income of $8 million, or $0.03 per share, in the third quarter of 2010. The company reported total net revenue of $507 million for the third quarter, compared with $518 million in the prior quarter and $489 million in the year-ago period.


During the quarter, the company recorded an income tax benefit of approximately $62 million related to the taxable liquidation of a European subsidiary. The subsidiary was liquidated in connection with the company’s international restructuring activities. This liquidation resulted in the taxable recognition of certain losses, including historical acquisition premiums that the company incurred internationally. This tax benefit resulted in a corresponding increase to the company’s deferred tax asset which currently stands at $1.5 billion.

“We are pleased with our third quarter results which – amid significant market volatility – demonstrated strength in our brokerage business, continued improvement in our loan portfolio and measurable progress against our strategic initiatives,” said Steven Freiberg, Chief Executive Officer of E*TRADE Financial Corporation. “The retail investor was highly engaged, particularly in early August when we successfully managed periods of record trade, call, online chat and login volumes. Over the course of the quarter, we benefited from growth in net new assets and accounts, supported by a stable customer retention rate. Delinquency trends in our loan portfolio continue to improve and our quarterly loan provision is down approximately 80 percent from its peak. Our solid execution continues to move the firm forward as we focus on delivering the best investing experience and creating franchise value.”

During the quarter, the company reserved $55 million, recorded in other operating expenses, related to its intention to initiate an offer to buy auction rate securities (ARS) held by customers of E*TRADE Securities LLC. This reserve relates primarily to the company’s estimate of the securities’ current fair value relative to their par value, and includes other estimated settlement costs.

Mr. Freiberg commented: "While we played a limited role in the market for these securities, we believe these actions will put this matter behind us and are in the best interest of our customers and stakeholders."

E*TRADE reported DARTs of 165,000 during the quarter, an increase of 11 percent from the prior quarter and an increase of 30 percent versus the same quarter a year ago.

At quarter end, the company reported 4.3 million customer accounts, which included 2.8 million brokerage accounts. Net new brokerage accounts were 13,000 during the quarter compared with 25,000 in the prior quarter and 7,000 in the third quarter of 2010. Year to date, net new brokerage accounts total 89,000, compared with 27,000 through the end of the third quarter of 2010.

The company ended the quarter with $160 billion in total customer assets, compared with $186 billion in the prior quarter and $159 billion in the year-ago period.

During the quarter, customers added $2.6 billion in net new brokerage assets. Brokerage related cash decreased by $0.2 billion to $26.1 billion during the period, as customers were net buyers of approximately $2.2 billion of securities. Average margin receivables declined five percent sequentially to $5.4 billion, and increased 15 percent from the year-ago period.

Net operating interest income for the third quarter was $306 million, down from $315 million in the prior quarter and up from $299 million in the third quarter of 2010. Third quarter results reflected a net interest spread of 2.81 percent on average interest-earning assets of $42.7 billion, compared with a net interest spread of 2.89 percent on average interest-earning assets of $42.9 billion in the prior quarter.


Commissions, fees and service charges, principal transactions, and other revenue in the third quarter were $181 million, compared with $174 million in the prior quarter. This increase reflected a sequential increase in DARTs, partially offset by a decline in average commission per trade. Average commission per trade was $10.76, down from $11.14 in the prior quarter and $11.03 in the third quarter of 2010, driven by a lower mix of trades from stock plan customers related to market performance and volatility during the quarter.

Total net revenue in the quarter also included $21 million of net gains on loans and securities, including net impairment of $3 million.

Total operating expenses increased $51 million sequentially to $342 million. Expenses included $55 million related to the company’s intent to initiate an offer to purchase ARS from its customers, and a $12 million sequential increase in FDIC insurance premiums, including approximately $6 million related to the prior quarter. The FDIC changed its assessment methodology effective in the second quarter, and when the company’s calculation of the assessment was finalized in the third quarter, it resulted in an increase to the second quarter estimate.

The company’s loan portfolio contracted by $0.7 billion from the prior quarter, including $0.6 billion related to prepayments and scheduled principal reductions. The third quarter provision for loan losses decreased $5 million from the prior quarter to $98 million.

Net charge-offs in the quarter were $157 million, a decrease of $21 million from the prior quarter. The allowance for loan losses at quarter end was $0.8 billion, or six percent of gross loans receivable.

For the company’s entire loan portfolio, special mention delinquencies were flat sequentially, while total at-risk delinquencies declined by five percent. As compared to the year-ago period, special mention delinquencies declined 24 percent and total at-risk delinquencies declined 28 percent.

As of Sept. 30, 2011, the company reported a consolidated Tier 1 common ratio of 9.3 percent(2), up from 8.4 percent at the end of the prior period and 5.4 percent at the end of the third quarter 2010. E*TRADE Bank ended the quarter with a Tier 1 capital ratio of 8.1 percent and a risk-based capital ratio of 17.2 percent.

Historical metrics and financials through September 2011 can be found on the E*TRADE Financial Investor Relations website at https://investor.etrade.com.

The company will host a conference call to discuss the results beginning at 5:00 p.m. EDT today. This conference call will be available to domestic participants by dialing 800-683-1525 and 973-872-3197 for international participants. The conference ID number is 15073557. A live audio webcast and replay of this conference call will also be available at https://investor.etrade.com.

About E*TRADE Financial

The E*TRADE Financial family of companies provides financial services including online brokerage and related banking products and services to retail investors. Specific business segments include Trading and Investing and Balance Sheet Management. Securities products and services are offered by E*TRADE Securities LLC (Member FINRA/SIPC). Bank products and services are offered by E*TRADE Bank, a Federal savings bank, Member FDIC, or its subsidiaries. More information is available at www.etrade.com. ETFC-E


Important Notices

E*TRADE Financial, E*TRADE and the E*TRADE logo are trademarks or registered trademarks of E*TRADE Financial Corporation.

Forward-Looking Statements: The statements contained in this news release that are forward looking are based on current expectations that are subject to a number of uncertainties and risks, and actual results may differ materially. Such statements include those relating to the intention of E*TRADE Securities LLC to initiate an offer to purchase auction rate securities from its customers, delinquency trends in the company’s loan portfolio and the ability of the company to deliver the best investing experience and create franchise value. The uncertainties and risks include, but are not limited to, potential changes in market activity, anticipated changes in the rate of new customer acquisition, macro trends of the economy in general and the residential real estate market, instability in the consumer credit markets and credit trends, increased mortgage loan delinquency and default rates, portfolio growth, portfolio seasoning and resolution through collections, sales or charge-offs, the uncertainty surrounding the foreclosure process, and the potential negative regulatory consequences resulting from the implementation of financial regulatory reform as well as from actions by the Office of the Comptroller of the Currency or other regulators. Further information about these risks and uncertainties can be found in the annual, quarterly, and current reports on Form 10-K, Form 10-Q, and Form 8-K previously filed by E*TRADE Financial Corporation with the Securities and Exchange Commission (including information in these reports under the caption “Risk Factors”). Any forward-looking statement included in this release speaks only as of the date of this communication; the company disclaims any obligation to update any information.

© 2011 E*TRADE Financial Corporation. All rights reserved.


Financial Statements

 
E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
Consolidated Statement of Income (Loss)
(In thousands, except per share amounts)
(Unaudited)
               
Three Months Ended

Nine Months Ended

September 30, September 30,
2011 2010 2011 2010
 
Revenue:
Operating interest income $ 383,701 $ 376,066 $ 1,165,820 $ 1,164,812
Operating interest expense   (78,123 )   (77,131 )   (235,119 )   (243,453 )

Net operating interest income

  305,578     298,935     930,701     921,359  
Commissions 113,407 89,517 341,690 322,323
Fees and service charges 29,446 29,579 103,299 107,013
Principal transactions 27,345 21,512 80,677 76,429
Gains on loans and securities, net 24,341 46,904 87,686 124,858
Net impairment (3,196 ) (7,301 ) (12,142 ) (28,111 )
Other revenues   10,354     10,276     29,678     36,055  
Total non-interest income   201,697     190,487     630,888     638,567  
Total net revenue   507,275     489,422     1,561,589     1,559,926  
Provision for loan losses 98,384 151,983 317,578 585,628
Operating expense:
Compensation and benefits 80,452 75,784 244,973 243,934
Clearing and servicing 34,748 33,800 113,095 111,100
Advertising and market development 27,258 25,590 108,642 93,502
Professional services 19,772 16,103 64,732 55,873
FDIC insurance premiums 35,690 19,771 80,288 58,346
Communications 16,930 17,523 49,712 56,394
Occupancy and equipment 17,021 17,856 50,998 53,677
Depreciation and amortization 22,873 23,196 67,644 65,843
Amortization of other intangibles 6,538 7,116 19,613 21,399
Facility restructuring and other exit activities 458 2,954 6,056 4,474
Other operating expenses   79,972     27,201     124,891     73,349  
Total operating expense   341,712     266,894     930,644     837,891  

Income before other income (expense) and income tax expense (benefit)

67,179 70,545 313,367 136,407
Other income (expense):
Corporate interest income 10 6,053 689 6,133
Corporate interest expense (44,769 ) (41,813 ) (132,870 ) (124,061 )
Gains on sales of investments, net - 1,691 38 1,800
Gains on early extinguishment of debt - - 3,091 -
Equity in income (loss) of investments and venture funds   520     (932 )   197     1,595  
Total other income (expense)   (44,239 )   (35,001 )   (128,855 )   (114,533 )

Income before income tax expense (benefit)

22,940 35,544 184,512 21,874
Income tax expense (benefit)   (47,756 )   27,140     21,465     26,231  
Net income (loss) $ 70,696   $ 8,404   $ 163,047   $ (4,357 )
 
Basic earnings (loss) per share $ 0.25 $ 0.04 $ 0.62 $ (0.02 )
Diluted earnings (loss) per share $ 0.24 $ 0.03 $ 0.56 $ (0.02 )
Shares used in computation of per share data:
Basic 283,807 220,415 261,272 208,187

Diluted(3)

289,706 289,271 289,770 208,187
 
 

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
Consolidated Statement of Income
(In thousands, except per share amounts)
(Unaudited)
           
 
Three Months Ended
September 30, June 30, September 30,
2011 2011 2010
Revenue:
Operating interest income $ 383,701 $ 394,653 $ 376,066
Operating interest expense   (78,123 )   (79,232 )   (77,131 )
Net operating interest income   305,578     315,421     298,935  
Commissions 113,407 103,850 89,517
Fees and service charges 29,446 36,608 29,579
Principal transactions 27,345 23,756 21,512
Gains on loans and securities, net 24,341 31,011 46,904
Net impairment (3,196 ) (2,884 ) (7,301 )
Other revenues   10,354     9,857     10,276  
Total non-interest income   201,697     202,198     190,487  
Total net revenue   507,275     517,619     489,422  
Provision for loan losses 98,384 103,136 151,983
Operating expense:
Compensation and benefits 80,452 80,518 75,784
Clearing and servicing 34,748 39,192 33,800
Advertising and market development 27,258 37,019 25,590
Professional services 19,772 21,492 16,103
FDIC insurance premiums 35,690 24,031 19,771
Communications 16,930 17,227 17,523
Occupancy and equipment 17,021 17,163 17,856
Depreciation and amortization 22,873 22,724 23,196
Amortization of other intangibles 6,538 6,537 7,116
Facility restructuring and other exit activities 458 2,046 2,954
Other operating expenses   79,972     22,969     27,201  
Total operating expense   341,712     290,918     266,894  

Income before other income (expense) and income tax expense (benefit)

67,179 123,565 70,545
Other income (expense):
Corporate interest income 10 63 6,053
Corporate interest expense (44,769 ) (44,824 ) (41,813 )
Gains on sales of investments, net - 38 1,691
Gains on early extinguishment of debt - 3,091 -
Equity in income (loss) of investments and venture funds   520     675     (932 )
Total other income (expense)   (44,239 )   (40,957 )   (35,001 )

Income before income tax expense (benefit)

22,940 82,608 35,544

Income tax expense (benefit)

  (47,756 )   35,490     27,140  
Net income $ 70,696   $ 47,118   $ 8,404  
 
Basic earnings per share $ 0.25 $ 0.18 $ 0.04
Diluted earnings per share $ 0.24 $ 0.16 $ 0.03
Shares used in computation of per share data:
Basic 283,807 269,119 220,415
Diluted 289,706 289,643 289,271
 
 

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES

Consolidated Balance Sheet
(In thousands, except share amounts)
(Unaudited)
         
 
September 30, June 30, December 31,
2011 2011 2010
ASSETS
Cash and equivalents $ 1,678,897 $ 1,369,711 $ 2,374,346
Cash and investments required to be segregated under federal or other regulations 1,205,425 668,004 609,510
Trading securities 49,007 79,852 62,173
Available-for-sale securities 15,013,134 15,032,599 14,805,677
Held-to-maturity securities 4,923,252 4,834,512 2,462,710
Margin receivables 5,167,910 5,661,002 5,120,575
Loans, net 13,002,990 13,679,679 15,127,390
Investment in FHLB stock 146,967 152,772 164,381
Property and equipment, net 305,825 301,153 302,658
Goodwill 1,934,232 1,934,232 1,939,976
Other intangibles, net 292,342 298,880 325,403
Other assets   2,804,677     2,971,916     3,078,202  
Total assets $ 46,524,658   $ 46,984,312   $ 46,373,001  
 
LIABILITIES AND SHAREHOLDERS' EQUITY
Liabilities:
Deposits $ 25,238,897 $ 25,998,073 $ 25,240,297
Securities sold under agreements to repurchase 5,044,746 5,184,169 5,888,249
Customer payables 5,394,680 5,341,714 5,020,086
FHLB advances and other borrowings 2,761,724 2,730,831 2,731,714
Corporate debt 1,489,844 1,543,421 2,145,881
Other liabilities   1,648,552     1,373,759     1,294,329  
Total liabilities   41,578,443     42,171,967     42,320,556  
 
Shareholders' equity:

Common stock, $0.01 par value, shares authorized: 400,000,000 at
  September 30, 2011, June 30, 2011, and December 31, 2010, shares issued
  and outstanding: 285,263,497 at September 30, 2011, 279,734,171 at June 30,
  2011, and 220,840,821 at December 31, 2010

2,853 2,797 2,208
Additional paid-in-capital 7,307,880 7,247,894 6,640,715
Accumulated deficit (1,988,791 ) (2,059,487 ) (2,151,838 )
Accumulated other comprehensive loss   (375,727 )   (378,859 )   (438,640 )
Total shareholders' equity   4,946,215     4,812,345     4,052,445  
Total liabilities and shareholders' equity $ 46,524,658   $ 46,984,312   $ 46,373,001  
 
 

Segment Reporting

                   
 
Three Months Ended September 30, 2011

Trading and
Investing

 

Balance Sheet
Management

 

Corporate/
Other

 

Eliminations(4)

Total
(In thousands)
Revenue:
Operating interest income $ 197,905 $ 313,516 $ 4 $ (127,724 ) $ 383,701
Operating interest expense   (12,373 )   (193,474 )   -     127,724     (78,123 )
Net operating interest income   185,532     120,042     4     -     305,578  
Commissions 113,407 - - - 113,407
Fees and service charges 29,268 178 - - 29,446
Principal transactions 27,345 - - - 27,345
Gains (losses) on loans and securities, net (935 ) 25,278 (2 ) - 24,341
Net impairment - (3,196 ) - - (3,196 )
Other revenues   8,286     2,068     -     -     10,354  
Total non-interest income   177,371     24,328     (2 )   -     201,697  
Total net revenue   362,903     144,370     2     -     507,275  
Provision for loan losses - 98,384 - - 98,384
Operating expense:
Compensation and benefits 58,558 4,607 17,287 - 80,452
Clearing and servicing 18,363 16,385 - - 34,748
Advertising and market development 26,928 330 - - 27,258
Professional services 10,966 1,063 7,743 - 19,772
FDIC insurance premiums - 35,690 - - 35,690
Communications 16,179 338 413 - 16,930
Occupancy and equipment 15,968 668 385 - 17,021
Depreciation and amortization 17,893 284 4,696 - 22,873
Amortization of other intangibles 6,538 - - - 6,538
Facility restructuring and other exit activities - - 458 - 458
Other operating expenses   66,460     7,060     6,452     -     79,972  
Total operating expense   237,853     66,425     37,434     -     341,712  
Segment income (loss) before other income (expense)   125,050     (20,439 )   (37,432 )   -     67,179  
Other income (expense):
Corporate interest income - - 10 - 10
Corporate interest expense - - (44,769 ) - (44,769 )
Equity in income of investments and venture funds   -     -     520     -     520  
Total other income (expense)   -     -     (44,239 )   -     (44,239 )
Segment income (loss) $ 125,050   $ (20,439 ) $ (81,671 ) $ -   $ 22,940  
 
 
 
 
Three Months Ended June 30, 2011

Trading and
Investing

 

Balance Sheet
Management

 

Corporate/
Other

 

Eliminations(4)

Total
(In thousands)
Revenue:
Operating interest income $ 205,372 $ 321,813 $ 6 $ (132,538 ) $ 394,653
Operating interest expense   (13,620 )   (198,150 )   -     132,538     (79,232 )
Net operating interest income   191,752     123,663     6     -     315,421  
Commissions 103,850 - - - 103,850
Fees and service charges 35,809 799 - - 36,608
Principal transactions 23,756 - - - 23,756
Gains (losses) on loans and securities, net (337 ) 31,391 (43 ) - 31,011
Net impairment - (2,884 ) - - (2,884 )
Other revenues   8,050     1,807     -     -     9,857  
Total non-interest income   171,128     31,113     (43 )   -     202,198  
Total net revenue   362,880     154,776     (37 )   -     517,619  
Provision for loan losses - 103,136 - - 103,136
Operating expense:
Compensation and benefits 58,968 4,204 17,346 - 80,518
Clearing and servicing 19,398 19,794 - - 39,192
Advertising and market development 37,019 - - - 37,019
Professional services 12,181 1,336 7,975 - 21,492
FDIC insurance premiums - 24,031 - - 24,031
Communications 16,550 300 377 - 17,227
Occupancy and equipment 15,650 716 797 - 17,163
Depreciation and amortization 17,692 351 4,681 - 22,724
Amortization of other intangibles 6,537 - - - 6,537
Facility restructuring and other exit activities - - 2,046 - 2,046
Other operating expenses   8,599     7,533     6,837     -     22,969  
Total operating expense   192,594     58,265     40,059     -     290,918  
Segment income (loss) before other income (expense)   170,286     (6,625 )   (40,096 )   -     123,565  
Other income (expense):
Corporate interest income - - 63 - 63
Corporate interest expense - - (44,824 ) - (44,824 )
Gains on sales of investments, net - - 38 - 38
Gains on early extinguishment of debt - - 3,091 - 3,091
Equity in income of investments and venture funds   -     -     675     -     675  
Total other income (expense)   -     -     (40,957 )   -     (40,957 )

Segment income (loss)

$ 170,286   $ (6,625 ) $ (81,053 ) $ -   $ 82,608  
 
 
Three Months Ended September 30, 2010

Trading and
Investing

 

Balance Sheet
Management

 

Corporate/
Other

 

Eliminations(4)

Total
(In thousands)
Revenue:
Operating interest income $ 202,004 $ 314,567 $ 6 $ (140,511 ) $ 376,066
Operating interest expense   (14,064 )   (203,578 )   -     140,511     (77,131 )
Net operating interest income   187,940     110,989     6     -     298,935  
Commissions 89,517 - - - 89,517
Fees and service charges 28,937 642 - - 29,579
Principal transactions 21,512 - - - 21,512
Gains (losses) on loans and securities, net 13 46,896 (5 ) - 46,904
Net impairment - (7,301 ) - - (7,301 )
Other revenues   8,258     2,018     -     -     10,276  
Total non-interest income   148,237     42,255     (5 )   -     190,487  
Total net revenue   336,177     153,244     1     -     489,422  
Provision for loan losses - 151,983 - - 151,983
 
Operating expense:
Compensation and benefits 54,205 3,896 17,683 - 75,784
Clearing and servicing 15,625 18,175 - - 33,800
Advertising and market development 25,590 - - - 25,590
Professional services 13,158 631 2,314 - 16,103
FDIC insurance premiums - 19,771 - - 19,771
Communications 16,823 293 407 - 17,523
Occupancy and equipment 16,312 742 802 - 17,856
Depreciation and amortization 17,997 328 4,871 - 23,196
Amortization of other intangibles 7,116 - - - 7,116
Facility restructuring and other exit activities - - 2,954 - 2,954
Other operating expenses   11,355     10,534     5,312     -     27,201  
Total operating expense   178,181     54,370     34,343     -     266,894  
Segment income (loss) before other income (expense)   157,996     (53,109 )   (34,342 )   -     70,545  
Other income (expense):
Corporate interest income - - 6,053 - 6,053
Corporate interest expense - - (41,813 ) - (41,813 )
Gains on sales of investments, net - - 1,691 - 1,691
Equity in loss of investments and venture funds   -     -     (932 )   -     (932 )
Total other income (expense)   -     -     (35,001 )   -     (35,001 )
Segment income (loss) $ 157,996   $ (53,109 ) $ (69,343 ) $ -   $ 35,544  
 
 

Key Performance Metrics(5)

                   

Corporate Metrics

Qtr ended
9/30/11

 

Qtr ended
6/30/11

 

Qtr ended
9/30/11
vs.
6/30/11

 

Qtr ended
9/30/10

 

Qtr ended
9/30/11
vs.
9/30/10

 

Operating margin %(6)

Consolidated 13 % 24 % (11)% 14 % (1)%
Trading and Investing 34 % 47 % (13)% 47 % (13)%
Balance Sheet Management N.M. N.M. N.M. N.M. N.M.
 
Employees 3,122 3,024 3 % 2,959 6 %
Consultants and other   161   214 (25)%   192 (16)%
Total headcount 3,283 3,238 1 % 3,151 4 %
 
Book value per share $ 17.34 $ 17.20 1 % $ 18.87 (8)%
Tangible book value per share(7) $ 10.41 $ 10.08 3 % $ 9.53 9 %
 
Corporate cash ($MM) $ 438.2 $ 423.7 3 % $ 490.3 (11)%
 
Enterprise net interest spread (basis points)(8) 281 289 (3)% 295 (5)%
Enterprise interest-earning assets, average ($MM) $ 42,681 $ 42,908 (1)% $ 39,689 8 %
 

Earnings before interest, taxes, depreciation & amortization ("EBITDA") ($MM)

Net income $ 70.7 $ 47.1 50 % $ 8.4 742 %
Income tax expense (benefit) (47.8) 35.5 N.M. 27.2 N.M.
Depreciation & amortization 29.4 29.3 0 % 30.3 (3)%
Corporate interest expense   44.8   44.8 0 %   41.8 7 %
EBITDA $ 97.1 $ 156.7 (38)% $ 107.7 (10)%
 
Interest coverage(9) 2.2 3.5 N.M. 2.6 N.M.
 
Bank earnings before taxes and before credit losses ($MM)(10) $ 152.3 $ 216.2 (30)% $ 197.7 (23)%
 

Trading and Investing Metrics

 
Trading days 64.0 63.0 N.M. 64.0 N.M.
 
DARTs 164,715 147,908 11 % 126,530 30 %
 
Total trades (MM) 10.5 9.3 13 % 8.1 30 %
Average commission per trade $ 10.76 $ 11.14 (3)% $ 11.03 (2)%
 
End of period margin receivables ($B) $ 5.2 $ 5.7 (9)% $ 4.6 13 %
Average margin receivables ($B) $ 5.4 $ 5.7 (5)% $ 4.7 15 %
 
Gross new brokerage accounts 85,515 97,888 (13)% 73,306 17 %
Gross new stock plan accounts 49,421 45,658 8 % 41,867 18 %
Gross new banking accounts 5,064 5,366 (6)% 4,801 5 %
Closed accounts   (130,699)   (152,122) N.M.   (138,751) N.M.
Net new accounts 9,301 (3,210) N.M. (18,777) N.M.
 
Net new brokerage accounts 13,043 24,950 N.M. 7,202 N.M.
Net new stock plan accounts 8,042 (14,059) N.M. 2,803 N.M.
Net new banking accounts   (11,784)   (14,101) N.M.   (28,782) N.M.
Net new accounts 9,301 (3,210) N.M. (18,777) N.M.
 
End of period brokerage accounts 2,772,816 2,759,773 0 % 2,656,702 4 %
End of period stock plan accounts 1,062,088 1,054,046 1 % 1,033,450 3 %
End of period banking accounts   472,783   484,567 (2)%   536,606 (12)%
End of period total accounts 4,307,687 4,298,386 0 % 4,226,758 2 %
 

Customer Assets ($B)

Security holdings $ 109.9 $ 127.4 (14)% $ 108.8 1 %
Customer payables (cash) 5.4 5.3 2 % 4.6 17 %
Customer cash balances held by third parties 3.3 3.4 (3)% 3.2 3 %
Unexercised stock plan customer options (vested)   16.1   23.5 (31)%   18.7 (14)%
Customer assets in brokerage and stock plan accounts   134.7   159.6 (16)%   135.3 0 %
Sweep deposits 17.4 17.6 (1)% 14.8 18 %
Savings, transaction and other   7.8   8.4 (7)%   9.3 (16)%
Customer assets in banking accounts   25.2   26.0 (3)%   24.1 5 %
Total customer assets $ 159.9 $ 185.6 (14)% $ 159.4 0 %
 
Net new brokerage assets ($B)(11) $ 2.6 $ 1.5 N.M. $ 1.4 N.M.
Net new banking assets ($B)(11)   (0.5)   (0.4) N.M.   (0.7) N.M.
Net new customer assets ($B)(11) $ 2.1 $ 1.1 N.M. $ 0.7 N.M.
 
Brokerage related cash ($B) $ 26.1 $ 26.3 (1)% $ 22.6 15 %
Other customer cash and deposits ($B)   7.8   8.4 (7)%   9.3 (16)%
Total customer cash and deposits ($B) $ 33.9 $ 34.7 (2)% $ 31.9 6 %
 
Unexercised stock plan customer options (unvested) ($B) $ 33.2 $ 42.8 (22)% $ 31.4 6 %
 

Market Making

Equity shares traded (MM) 94,219 151,699 (38)% 144,586 (35)%
Average revenue capture per 1,000 equity shares $ 0.290 $ 0.154 88 % $ 0.144 101 %
% of Bulletin Board equity shares to total equity shares 92.4% 95.7% (3)% 96.1% (4)%
 

Balance Sheet Management Metrics

 

 

 

 

 

 

Loans receivable ($MM)

Average loans receivable $ 14,298 $ 15,026 (5)% $ 17,726 (19)%
Ending loans receivable, net $ 13,000 $ 13,675 (5)% $ 16,102 (19)%
 

Loan performance detail (all loans, including TDRs) ($MM)

 

One- to Four-Family

Current $ 6,000 $ 6,277 (4)% $ 7,286 (18)%
30-89 days delinquent 292 286 2 % 376 (22)%
90-179 days delinquent   141   167 (16)%   241 (41)%
Total 30-179 days delinquent 433 453 (4)% 617 (30)%
180+ days delinquent (net of $243M, $266M and $308M in charge-offs for Q311, Q211 and Q310, respectively)   556   645 (14)%   818 (32)%
Total delinquent loans(12)   989   1,098 (10)%   1,435 (31)%
Gross loans receivable(13) $ 6,989 $ 7,375 (5)% $ 8,721 (20)%
 

Home Equity

Current $ 5,330 $ 5,579 (4)% $ 6,434 (17)%
30-89 days delinquent 147 155 (5)% 202 (27)%
90-179 days delinquent   109   116 (6)%   142 (23)%
Total 30-179 days delinquent 256 271 (6)% 344 (26)%
180+ days delinquent (net of $21M, $22M and $24M in charge-offs for Q311, Q211 and Q310, respectively)   51   51 0 %   56 (9)%
Total delinquent loans(12)   307   322 (5)%   400 (23)%
Gross loans receivable(13) $ 5,637 $ 5,901 (4)% $ 6,834 (18)%
 

Consumer and Other

Current $ 1,170 $ 1,254 (7)% $ 1,548 (24)%
30-89 days delinquent 20 20 0 % 26 (23)%
90-179 days delinquent   4   4 0 %   5 (20)%

Total 30-179 days delinquent

24 24 0 % 31 (23)%
180+ days delinquent   -   - N.M.   1 (100)%
Total delinquent loans   24   24 0 %   32 (25)%
Gross loans receivable(13) $ 1,194 $ 1,278 (7)% $ 1,580 (24)%
 

Total Loans Receivable

Current $ 12,500 $ 13,110 (5)% $ 15,268 (18)%
30-89 days delinquent 459 461 0 % 604 (24)%
90-179 days delinquent   254   287 (11)%   388 (35)%
Total 30-179 days delinquent 713 748 (5)% 992 (28)%
180+ days delinquent   607   696 (13)%   875 (31)%
Total delinquent loans   1,320   1,444 (9)%   1,867 (29)%
Total gross loans receivable(13) $ 13,820 $ 14,554 (5)% $ 17,135 (19)%
 

TDR performance detail ($MM)(14)

 

One- to Four-Family TDRs

Current $ 726 $ 631 15 % $ 361 101 %
30-89 days delinquent 66 58 14 % 45 47 %
90-179 days delinquent   32   20 60 %   23 39 %
Total 30-179 days delinquent 98 78 26 % 68 44 %
180+ days delinquent(15)   120   48 150 %   45 167 %
Total delinquent TDRs   218   126 73 %   113 93 %
TDRs $ 944 $ 757 25 % $ 474 99 %
 

Home Equity TDRs

Current $ 361 $ 370 (2)% $ 379 (5)%
30-89 days delinquent 54 48 13 % 62 (13)%
90-179 days delinquent   25   31 (19)%   36 (31)%
Total 30-179 days delinquent 79 79 0 % 98 (19)%
180+ days delinquent   4   4 0 %   2 100 %
Total delinquent TDRs   83   83 0 %   100 (17)%
TDRs $ 444 $ 453 (2)% $ 479 (7)%
 

Total TDRs

Current $ 1,087 $ 1,001 9 % $ 740 47 %
30-89 days delinquent 120 106 13 % 107 12 %
90-179 days delinquent   57   51 12 %   59 (3)%
Total 30-179 days delinquent 177 157 13 % 166 7 %
180+ days delinquent(15)   124   52 138 %   47 164 %
Total delinquent TDRs   301   209 44 %   213 41 %
TDRs $ 1,388 $ 1,210 15 % $ 953 46 %
 

Capital Metrics

 

E*TRADE Bank

Tier 1 capital ratio(16) 8.1 % 7.9 % 0.2 % 7.4 % 0.7 %
Tier 1 capital to risk-weighted assets ratio(16) 16.0 % 15.0 % 1.0 % 13.8 % 2.2 %
Risk-based capital ratio(16) 17.2 % 16.2 % 1.0 % 15.0 % 2.2 %
E*TRADE Bank excess Tier 1 capital ($MM)(16) $ 1,308.8 $ 1,232.4 6 % $ 976.1 34 %
E*TRADE Bank excess Tier 1 capital to risk-weighted assets($MM)(16) $ 2,119.1 $ 2,001.3 6 % $ 1,680.5 26 %
E*TRADE Bank excess risk-based capital ($MM)(16) $ 1,537.3 $ 1,390.0 11 % $ 1,089.7 41 %
 

E*TRADE Financial

Tier 1 leverage ratio(17) 5.7 % 5.4 % 0.3 % 4.1 % 1.6 %
Tier 1 risk-based capital ratio(17) 11.2 % 10.3 % 0.9 % 7.4 % 3.8 %
Total risk-based capital ratio(17) 12.5 % 11.6 % 0.9 % 8.6 % 3.9 %
Tier 1 common ratio(2) 9.3 % 8.4 % 0.9 % 5.4 % 3.9 %
 
 

Activity in Allowance for Loan Losses

               
Three Months Ended September 30, 2011

One- to Four-
Family

  Home Equity  

Consumer
and Other

  Total
(In thousands)
Allowance for loan losses, ending 6/30/11 $ 326,580 $ 493,551 $ 58,484 $ 878,615
Provision for loan losses 29,202 65,114 4,068 98,384
Charge-offs, net   (44,331 )   (104,623 )   (7,990 )   (156,944 )
Allowance for loan losses, ending 9/30/11 $ 311,451   $ 454,042   $ 54,562   $ 820,055  
 
 
Three Months Ended June 30, 2011

One- to Four-
Family

  Home Equity  

Consumer
and Other

  Total
(In thousands)
Allowance for loan losses, ending 3/31/11 $ 353,117 $ 539,171 $ 61,318 $ 953,606
Provision for loan losses 33,067 64,664 5,405 103,136
Charge-offs, net   (59,604 )   (110,284 )   (8,239 )   (178,127 )
Allowance for loan losses, ending 6/30/11 $ 326,580   $ 493,551   $ 58,484   $ 878,615  
 
 
Three Months Ended September 30, 2010

One- to Four-
Family

  Home Equity  

Consumer
and Other

  Total
(In thousands)
Allowance for loan losses, ending 6/30/10 $ 433,658 $ 602,867 $ 66,418 $ 1,102,943
Provision for loan losses 30,570 110,117 11,296 151,983
Charge-offs, net   (67,098 )   (141,627 )   (13,360 )   (222,085 )
Allowance for loan losses, ending 9/30/10 $ 397,130   $ 571,357   $ 64,354   $ 1,032,841  
 
 

Specific Valuation Allowance Activity

    As of September 30, 2011

Recorded
Investment
in TDRs

   

Specific
Valuation
Allowance

   

Net
Investment in
TDRs

   

Specific
Valuation
Allowance as
a % of TDR
Loans

   

Total
Expected
Losses(18)

(Dollars in thousands)
One- to four-family $ 943,800   $ 104,502   $ 839,298   11 %   27 %
Home equity   443,865   222,606   221,259 50 % 55 %
Total $ 1,387,665 $ 327,108 $ 1,060,557 24 % 35 %
 
As of June 30, 2011

Recorded
Investment
in TDRs

 

Specific
Valuation
Allowance

 

Net
Investment in
TDRs

 

Specific
Valuation
Allowance as
a % of TDR
Loans

 

Total
Expected
Losses(18)

(Dollars in thousands)
One- to four-family $ 756,570 $ 96,110 $ 660,460 13 % 27 %
Home equity   452,868   233,145   219,723 51 % 55 %
Total $ 1,209,438 $ 329,255 $ 880,183 27 % 37 %
 
As of September 30, 2010

Recorded
Investment
in TDRs

 

Specific
Valuation
Allowance

 

Net
Investment in
TDRs

 

Specific
Valuation
Allowance as
a % of TDR
Loans

 

Total
Expected
Losses(18)

(Dollars in thousands)
One- to four-family $ 474,697 $ 71,207 $ 403,490 15 % 26 %
Home equity   478,747   263,508   215,239 55 % 58 %
Total $ 953,444 $ 334,715 $ 618,729 35 % 42 %
 
 

Average Enterprise Balance Sheet Data

           
Three Months Ended
September 30, 2011
Average

Operating
Interest

Average
Balance Inc./Exp. Yield/Cost
Enterprise interest-earning assets: (In thousands)

Loans(19)

$ 14,302,016 $ 169,704 4.75 %
Margin receivables 5,404,720 55,587 4.08 %
Available-for-sale securities 15,016,437 102,545 2.73 %
Held-to-maturity securities 4,854,034 40,546 3.34 %
Cash and equivalents 1,534,517 752 0.19 %
Segregated cash and investments 965,083 180 0.07 %
Securities borrowed and other   604,633     13,069   8.58 %
Total enterprise interest-earning assets $ 42,681,440     382,383   3.58 %
Enterprise interest-bearing liabilities:
Retail deposits $ 25,817,902 9,656 0.15 %
Brokered certificates of deposit 40,314 584 5.75 %
Customer payables 5,492,074 2,267 0.16 %
Securities sold under agreements to repurchase 5,345,652 37,941 2.78 %
FHLB advances and other borrowings 2,733,920 27,257 3.90 %
Securities loaned and other   627,606     383   0.24 %
Total enterprise interest-bearing liabilities $ 40,057,468     78,088   0.77 %

Enterprise net interest income/spread(8)

$ 304,295   2.81 %
 
Three Months Ended
June 30, 2011
Average

Operating
Interest

Average
Balance Inc./Exp. Yield/Cost
Enterprise interest-earning assets: (In thousands)

Loans(19)

$ 15,029,986 $ 180,974 4.82 %
Margin receivables 5,732,452 58,682 4.11 %
Available-for-sale securities 15,428,197 107,051 2.78 %
Held-to-maturity securities 3,950,330 32,973 3.34 %
Cash and equivalents 1,489,236 741 0.20 %
Segregated cash and investments 638,631 148 0.09 %
Securities borrowed and other   639,190     12,494   7.84 %
Total enterprise interest-earning assets $ 42,908,022     393,063   3.67 %
Enterprise interest-bearing liabilities:
Retail deposits $ 26,042,523 11,026 0.17 %
Brokered certificates of deposit 48,984 689 5.64 %
Customer payables 5,489,242 2,139 0.16 %
Securities sold under agreements to repurchase 5,369,083 37,981 2.80 %
FHLB advances and other borrowings 2,745,229 26,978 3.89 %
Securities loaned and other   655,202     385   0.24 %
Total enterprise interest-bearing liabilities $ 40,350,263     79,198   0.78 %

Enterprise net interest income/spread(8)

$ 313,865   2.89 %
 
Three Months Ended
September 30, 2010
Average

Operating
Interest

Average
Balance Inc./Exp. Yield/Cost
Enterprise interest-earning assets: (In thousands)

Loans(19)

$ 17,732,499 $ 212,276 4.79 %
Margin receivables 4,723,210 52,735 4.43 %
Available-for-sale securities 12,849,006 86,775 2.70 %
Held-to-maturity securities 1,708,531 14,618 3.42 %
Cash and equivalents 1,861,457 1,008 0.21 %
Segregated cash and investments 172,469 87 0.20 %
Securities borrowed and other   642,136     6,842   4.23 %
Total enterprise interest-earning assets $ 39,689,308     374,341   3.77 %
Enterprise interest-bearing liabilities:
Retail deposits $ 23,563,424 11,985 0.20 %
Brokered certificates of deposit 115,064 1,498 5.17 %
Customer payables 4,124,972 1,631 0.16 %
Securities sold under agreements to repurchase 6,014,572 31,224 2.03 %
FHLB advances and other borrowings 2,754,055 30,426 4.32 %
Securities loaned and other   609,622     347   0.23 %
Total enterprise interest-bearing liabilities $ 37,181,709     77,111   0.82 %

Enterprise net interest income/spread(8)

$ 297,230   2.95 %
 
 
Reconciliation from Enterprise Net Interest Income to Net Operating Interest Income
Three Months Ended
September 30, June 30, September 30,
2011 2011 2010
(In thousands)
Enterprise net interest income $ 304,295 $ 313,865 $ 297,230

Taxable equivalent interest adjustment(20)

(291 ) (292 ) (292 )

Customer cash held by third parties and other(21)

  1,574     1,848     1,997  
Net operating interest income $ 305,578   $ 315,421   $ 298,935  
 
 

SUPPLEMENTAL INFORMATION

Explanation of Non-GAAP Measures and Certain Metrics

Management believes that tangible book value per share, corporate cash, EBITDA, interest coverage, Bank earnings before taxes and before credit losses and E*TRADE Financial ratios are appropriate measures for evaluating the operating and liquidity performance of the Company. Management believes that adjusting GAAP measures by excluding or including certain items is helpful to investors and analysts who may wish to use some or all of this information to analyze our current performance, prospects and valuation. Management uses non-GAAP information internally to evaluate our operating performance and in formulating our budget for future periods.

Tangible Book Value per Share

Tangible book value per share represents shareholders’ equity less goodwill (net of related deferred tax liability) and other intangible assets divided by common stock outstanding. The Company believes that tangible book value per share is a measure of the Company’s capital strength. See endnote (7) for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

Corporate Cash

Corporate cash represents cash held at the parent company as well as cash held in certain subsidiaries that can distribute cash to the parent company without any regulatory approval. The Company believes that corporate cash is a useful measure of the parent company’s liquidity as it is the primary source of capital above and beyond the capital deployed in our regulated subsidiaries. See our financial statements and “Management’s Discussion and Analysis of Results of Operations and Financial Condition” that will be included in the periodic report the Company expects to file with the SEC with respect to the financial periods discussed herein for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

EBITDA

EBITDA represents net income (loss) before taxes, depreciation and amortization and corporate interest expense. Management believes that EBITDA provides a useful additional measure of our performance by excluding certain non-cash charges and expenses that are not directly related to the performance of our business.

Interest Coverage

Interest coverage represents EBITDA divided by corporate interest expense. Management believes that by excluding the charges and expenses that are excluded from EBITDA, interest coverage provides a useful additional measure of our ability to continue to meet our interest obligations and our liquidity. See endnote (9) for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

Bank Earnings Before Taxes and Before Credit Losses

Bank earnings before taxes and before credit losses represents the pre-tax earnings of E*TRADE Bank’s holding company, ETB Holdings, Inc. (“Bank”) before provision for loan losses, gains on loans and securities, net, net impairment and losses on early extinguishment of FHLB advances. This metric shows the amount of earnings that the Bank, after accruing for the interest expense on its trust preferred securities, generates each quarter prior to credit related losses, primarily provision and losses on securities. Management believes this non-GAAP measure is useful to investors and analysts as it is an indicator of the level of credit related losses the Bank can absorb without causing a decline in E*TRADE Bank’s excess risk-based capital. See endnote (10) for a reconciliation of this non-GAAP measure to the comparable GAAP measure.


E*TRADE Financial Ratios

E*TRADE Financial ratios, including Tier 1 leverage, Tier 1 risk-based capital and total risk-based capital ratios, are based on the Federal Reserve regulatory minimum well-capitalized threshold. E*TRADE Financial’s Tier 1 common ratio is defined as the Tier 1 capital less elements of Tier 1 capital that are not in the form of common equity, such as trust preferred securities, divided by total risk-weighted assets. Management believes these ratios are an important measure of the Company’s capital strength. See endnotes (2) and (17) for a reconciliation of these non-GAAP measures to the comparable GAAP measure.

It is important to note these metrics and other non-GAAP measures may involve judgment by management and should be considered in addition to, not as a substitute for, or superior to, net income (loss), consolidated statements of cash flows, or other measures of financial performance prepared in accordance with GAAP. For additional information on the adjustments to these non-GAAP measures, please see our financial statements and “Management’s Discussion and Analysis of Results of Operations and Financial Condition” that will be included in the periodic report the Company expects to file with the SEC with respect to the financial periods discussed herein.

ENDNOTES

(1) The following tables provide reconciliations for the calculation of the income tax benefit impact related to the taxable liquidation of an international subsidiary on diluted EPS and the calculation of the impact of the reserve related to E*TRADE Securities LLC's intention to initiate an offer to purchase auction rate securities on diluted EPS (dollars in thousands, except per share amounts):

    Q3 2011

Amount

    Diluted EPS

Income before income tax benefit

$ 22,940     $ 0.08
Income tax benefit from liquidation of international subsidiary

(61,688

) (0.21 )
Other income tax expense  

13,932

        0.05  
Total income tax benefit   (47,756 )       (0.16 )
Net income $ 70,696       $ 0.24  
 
Q3 2011

Amount

    Diluted EPS
ARS reserve $ 55,000 $ 0.19

Income tax benefit related to ARS reserve

 

(17,020

)

     

(0.06

)

ARS reserve, net of tax $

37,980

      $ 0.13  
 
 

(2) The Tier 1 common ratio at E*TRADE Financial is a Q311 estimate and is a non-GAAP measure. Management believes this ratio is an important measure of the Company's capital strength. The Tier 1 common ratio is calculated as follows (dollars in thousands):

    Q3 2011     Q2 2011     Q3 2010
Shareholders' equity $ 4,946,215 $ 4,812,345 $ 4,164,471
DEDUCT:
Losses in OCI on AFS debt securities and cash flow hedges, net of tax (378,676 ) (383,517 ) (348,687 )
Goodwill and other intangible assets, net of deferred tax liabilities   1,975,293     1,992,814     2,060,739  
Subtotal 3,349,598 3,203,048 2,452,419
DEDUCT:
Disallowed servicing assets and deferred tax assets   1,312,423     1,248,393     1,220,841  
Tier 1 common $ 2,037,175   $ 1,954,655   $ 1,231,578  
 
Total risk-weighted assets $ 21,998,899 $ 23,154,668 $ 22,628,634
 
Tier 1 common / Total risk-weighted assets 9.3 % 8.4 % 5.4 %
 
 

(3) Because the Company reported a net loss for the nine months ended September 30, 2010, the calculation of diluted net loss per share does not include common stock equivalents as they are anti-dilutive and would result in a reduction of net loss per share.


(4) Reflects elimination of transactions between Trading and Investing and Balance Sheet Management segments, which includes deposit and intercompany transfer pricing arrangements.

(5) Amounts and percentages may not calculate due to rounding.

(6) Operating margin is the percentage of net revenue that results in income (loss) before other income (expense) and income taxes. The percentage is calculated by dividing income (loss) before other income (expense) and income taxes by total net revenue.

(7) The following tables provide a reconciliation of GAAP book value and book value per share to non-GAAP tangible book value and tangible book value per share (dollars in thousands, except per share amounts):

    Q3 2011     Q2 2011     Q3 2010
Book value $ 4,946,215     $ 4,812,345     $ 4,164,471
Less: Goodwill and other intangibles, net (2,226,574 ) (2,233,112 ) (2,272,406 )
Less: Deferred tax liability related to goodwill   251,281         240,298         211,667  
Tangible book value $ 2,970,922       $ 2,819,531       $ 2,103,732  
 
Q3 2011     Q2 2011     Q3 2010
Book value per share $ 17.34 $ 17.20 $ 18.87
Less: Goodwill and other intangibles, net per share (7.81 ) (7.98 ) (10.30 )
Less: Deferred tax liability related to goodwill per share   0.88         0.86         0.96  
Tangible book value per share $ 10.41       $ 10.08       $ 9.53  

(8) Enterprise net interest spread is the taxable equivalent rate earned on average enterprise interest-earning assets less the rate paid on average enterprise interest-bearing liabilities, excluding corporate interest-earning assets and liabilities and customer cash held by third parties.

(9) Interest coverage represents the ratio of the Company’s EBITDA to its corporate interest expense. The interest coverage ratio based on the Company’s net income was 1.6, 1.1, and 0.2 for the three months ended September 30, 2011, June 30, 2011 and September 30, 2010, respectively.

(10) Bank earnings before taxes and before credit losses represents the pre-tax earnings of E*TRADE Bank’s holding company, ETB Holdings, Inc. (“Bank”) before provision for loan losses, gains on loans and securities, net, net impairment and losses on early extinguishment of FHLB advances. This metric shows the amount of earnings that the Bank, after accruing for the interest expense on its trust preferred securities, generates each quarter prior to credit related losses, primarily provision and loss on securities. Management believes this non-GAAP measure is useful to investors and analysts as it is an indicator of the level of credit related losses the Bank can absorb without causing a decline in E*TRADE Bank’s excess risk-based capital(a). Below is a reconciliation of Bank earnings before taxes and before credit losses from income before income taxes (dollars in thousands):

    Q3 2011     Q2 2011     Q3 2010
Income before income taxes $ 22,940     $ 82,608     $ 35,544
Add back:
Non-bank loss before income tax benefit(b) 52,131 58,578 49,775
Provision for loan losses 98,384 103,136 151,983
Gains on loans and securities, net (24,341 ) (31,011 ) (46,904 )
Net impairment   3,196         2,884         7,301  
Bank earnings before taxes and before credit losses $ 152,310       $ 216,195       $ 197,699  

(a) Excess risk-based capital is the excess capital that E*TRADE Bank has compared to the regulatory minimum well-capitalized threshold.

(b) Non-bank loss represents all of the Company’s subsidiaries, including Corporate, but excluding the Bank.


(11) Net new customer assets are total inflows to all new and existing customer accounts less total outflows from all closed and existing customer accounts. The net new banking assets and net new brokerage assets metrics treat asset flows between E*TRADE entities in the same manner as unrelated third party accounts.

(12) Delinquent loans include charge-offs for loans that are in bankruptcy or are 180 days past due which have been written down to their expected recovery value. The following table shows the total amount of charge-offs on loans that are still held by the Company as of the periods presented (dollars in millions):

          Q3 2011     Q2 2011     Q3 2010
One- to four-family $ 430     $ 431     $ 400
Home equity   150       142       141
Total charge-offs $ 580     $ 573     $ 541
 
 

(13) Includes unpaid principal balances and premiums (discounts).

(14) The TDR loan performance detail is a subset of the Company’s total loan performance.

(15) In connection with the Company’s loan transfer to servicers that specialize in managing troubled assets, certain servicers have been aggressively pursuing 180+ delinquent loans for a trial modification program. The increase reflects trial modifications, which remain delinquent until the modification becomes permanent. When the modification is permanent, it is reclassified to be current.

(16) Capital ratios are at the E*TRADE Bank level. The ratios and excess capital amounts are Q311 estimates based on the regulatory minimum well-capitalized threshold. Below is a reconciliation of beginning E*TRADE Bank excess risk-based capital to ending E*TRADE Bank excess risk-based capital for the quarterly periods presented:

    Q3 2011     Q2 2011     Q3 2010
Beginning E*TRADE Bank excess risk-based capital ($MM) $ 1,390     $ 1,255     $ 1,008
Bank earnings before taxes and before credit losses 152 216 198
Provision for loan losses (98 ) (103 ) (152 )

Loan portfolio run-off(a)

61 55 72
Margin decrease 48 5 22

Capital upstream(b)

- (34 ) (34 )

Other capital changes(c)

  (16 )       (4 )       (24 )
Ending E*TRADE Bank excess risk-based capital ($MM) $ 1,537       $ 1,390       $ 1,090  

(a) The capital release from loan portfolio run-off includes the decrease in risk-based capital required for our one- to four-family, home equity and consumer loan portfolios.

(b) Represents cash flows to and from the parent company.

(c) Represents the capital impact related to changes in other risk-weighted assets.


(17) The Tier 1 leverage, Tier 1 risk-based capital and total risk-based capital ratios at E*TRADE Financial are Q311 estimates based on the Federal Reserve regulatory minimum well-capitalized threshold. E*TRADE Financial is not currently subject to capital requirements; however, the implementation of holding company capital requirements are expected to become effective within the next four years as a result of the Dodd-Frank Act. Management believes this ratio is an important measure of the Company's capital strength and has begun to track this ratio internally, using the current capital guidelines that apply to bank holding companies. The Tier 1 leverage, Tier 1 risk-based capital and total risk-based capital ratios are calculated as follows (dollars in thousands):

    Q3 2011     Q2 2011     Q3 2010
Shareholders' equity $ 4,946,215     $ 4,812,345     $ 4,164,471
DEDUCT:
Losses in OCI on AFS debt securities and cash flow hedges, net of tax (378,676 ) (383,517 ) (348,687 )
Goodwill and other intangible assets, net of deferred tax liabilities 1,975,293 1,992,814 2,060,739
ADD:
Qualifying restricted core capital elements (TRUPs)   433,000         433,000         433,000  
Subtotal 3,782,598 3,636,048 2,885,419
DEDUCT:
Disallowed servicing assets and deferred tax assets   1,312,423         1,248,393         1,220,841  
Tier 1 capital   2,470,175         2,387,655         1,664,578  
ADD:
Allowable allowance for loan losses   281,715         296,707         292,117  
Total capital $ 2,751,890       $ 2,684,362       $ 1,956,695  
 
Total average assets $ 46,880,301 $ 47,198,483 $ 44,174,329
DEDUCT:
Goodwill and other intangible assets, net of deferred tax liabilities   1,975,293         1,992,814         2,060,739  
Subtotal 44,905,008 45,205,669 42,113,590
DEDUCT:
Disallowed servicing assets and deferred tax assets   1,312,423         1,248,393         1,220,841  
Average total assets for leverage capital purposes $ 43,592,585       $ 43,957,276       $ 40,892,749  
 
Total risk-weighted assets(a) $ 21,998,899 $ 23,154,668 $ 22,628,634
 
Tier 1 capital / Average total assets for leverage capital purposes 5.7 % 5.4 % 4.1 %
Tier 1 capital / Total risk-weighted assets 11.2 % 10.3 % 7.4 %
Total capital / Total risk-weighted assets 12.5 % 11.6 % 8.6 %

(a) Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets.

(18) The total expected loss on TDRs includes both the previously recorded charge-offs and the specific valuation allowance.

(19) Excludes loans to customers on margin.

(20) Gross-up for tax-exempt securities.

(21) Includes interest earned on average customer assets of $3.7 billion, $3.7 billion and $3.0 billion for the quarters ended September 30, 2011, June 30, 2011 and September 30, 2010, respectively, held by parties outside E*TRADE Financial, including third party money market funds and sweep deposit accounts at unaffiliated financial institutions.

CONTACT:
E*TRADE Financial Media Relations Contact
Susan Hickey, 646-521-4675
susan.hickey@etrade.com
or
E*TRADE Financial Investor Relations Contact
Brett Goodman, 646-521-4406
brett.goodman@etrade.com