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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
____________________________
FORM 10-Q
_____________________________
(Mark One)
x    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2015
or
¨    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from              to             .

Commission File Number 1-11921
 ____________________________
E*TRADE Financial Corporation
(Exact Name of Registrant as Specified in its Charter)
____________________________
Delaware
 
94-2844166
(State or other jurisdiction
of incorporation or organization)
 
(I.R.S. Employer
Identification Number)
1271 Avenue of the Americas, 14th Floor, New York, New York 10020
(Address of principal executive offices and Zip Code)

(646) 521-4300
(Registrant’s telephone number, including area code)
 ____________________________
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.    Yes x   No  ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  x    No  ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer   x
Accelerated filer
 
¨
Non-accelerated filer ¨ (Do not check if a smaller reporting company)
Smaller reporting company
 
¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No x
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date:
As of October 31, 2015, there were 292,967,985 shares of common stock outstanding.



E*TRADE FINANCIAL CORPORATION
FORM 10-Q QUARTERLY REPORT
For the Quarter Ended September 30, 2015
TABLE OF CONTENTS
PART I
FINANCIAL INFORMATION
 
Item 1.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 2.
 
 
 
 
 
 
 
 
 
Item 3.
Item 4.
PART II
OTHER INFORMATION
 
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.
 


i


Unless otherwise indicated, references to "the Company," "we," "us," "our" and "E*TRADE" mean E*TRADE Financial Corporation and its subsidiaries.
E*TRADE, E*TRADE Financial, E*TRADE Bank, Equity Edge, OptionsLink and the Converging Arrows logo are registered trademarks of E*TRADE Financial Corporation in the United States and in other countries.

ii


PART I
FORWARD-LOOKING STATEMENTS
This report contains forward-looking statements, within the meaning of the Private Securities Litigation Reform Act of 1995, that involve risks and uncertainties. These statements discuss, among other things, our future plans, objectives, outlook, strategies, expectations and intentions relating to our business and future financial and operating results and the assumptions that underlie these matters and include any statement that is not historical in nature. These statements may be identified by the use of words such as "assume," "expect," "believe," "may," "will," "should," "anticipate," "intend," "plan," "estimate," "continue" and similar expressions. We caution that actual results could differ materially from those discussed in these forward-looking statements. Important factors that could contribute to our actual results differing materially from any forward-looking statements include, but are not limited to, those discussed under Part I. Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations of this Form 10-Q; and Part I. Item 1A. Risk Factors of our Annual Report on Form 10-K for the year ended December 31, 2014, filed with the SEC, which are incorporated herein by reference. By their nature forward-looking statements are not guarantees of future performance or results and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. Actual future results may vary materially from expectations expressed or implied in this report or any of our prior communications. The forward-looking statements contained in this report reflect our expectations only as of the date of this report. You should not place undue reliance on forward-looking statements, as we do not undertake to update or revise forward-looking statements to reflect the impact of circumstances or events that arise after the date the forward-looking statements were made, except as required by law.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion should be read in conjunction with the consolidated financial statements and the related notes that appear elsewhere in this document and with the Annual Report on Form 10-K for the year ended December 31, 2014.
GLOSSARY OF TERMS
In analyzing and discussing our business, we utilize certain metrics, ratios and other terms that are defined in the Glossary of Terms, which is located at the end of this item.
OVERVIEW
Strategy
Our business strategy is centered on two core objectives: accelerating the growth of our core brokerage business to improve market share, and strengthening our overall financial and franchise position.
Accelerate Growth of Core Brokerage Business
Capitalize on secular growth within the direct brokerage industry.
The direct brokerage industry is growing at a faster rate than the traditional brokerage industry. We are focused on capitalizing on this growth through ensuring our customers' trading and investing needs are met through our direct relationships.
Enhance digital and offline customer experience.
We are focused on maintaining our competitive position in trading, margin lending and cash management, while expanding our customer share of wallet in retirement, investing and savings. Through these offerings, we aim to continue acquiring new customers while also deepening the engagement of both new and existing customers.
Capitalize on value of corporate services business.
Our corporate services business is a strategically important driver of brokerage account growth for us. We are leveraging our industry-leading position to improve client acquisition, and are bolstering awareness among plan participants of our full suite of offerings.

1


Maximize value of customer deposits while improving balance sheet efficiency.
Our brokerage business generates a significant amount of stable, low-cost deposits, which we monetize through E*TRADE Bank by investing primarily in low-risk, agency mortgage-backed securities.
Strengthen Overall Financial and Franchise Position
Manage down legacy investments and mitigate credit losses.
We continue to manage down the size and risks associated with our legacy loan portfolio, while mitigating credit losses where possible.
Continue to execute on our capital plan.
Our capital plan was laid out in 2012 with a key goal of distributing capital from E*TRADE Bank to the parent company, with the key objective of reducing corporate debt which we completed in March 2015. We are now focused on deploying excess capital created through earnings and lower capital requirements at E*TRADE Bank, while continuing to demonstrate the sustainability of our enterprise risk management culture and capabilities.
Key Factors Affecting Financial Performance
Our financial performance is affected by a number of factors outside of our control, including:
customer demand for financial products and services;
weakness or strength of the residential real estate and credit markets;
performance, volume and volatility of the equity and capital markets;
customer perception of the financial strength of our franchise;
market demand and liquidity in the secondary market for mortgage loans and securities;
the level and volatility of interest rates;
our ability to move capital to our parent company from our subsidiaries subject to various regulatory approvals; and
changes to the rules and regulations governing the financial services industry.
In addition to the items noted above, our success in the future will depend upon, among other things, our ability to:
have continued success in the acquisition, growth and retention of brokerage customers;
generate meaningful growth in our retirement, investing and savings customer products;
demonstrate the sustainability of our enterprise risk management culture and capabilities;
mitigate credit costs;
manage to a lower Tier 1 leverage ratio at E*TRADE Bank, as stated in our capital plan;
generate capital sufficient to meet operating needs;
evaluate opportunities and deploy excess capital to maximize shareholder value;
assess and manage interest rate risk;
maintain expense control and improved operational efficiency; and
compete in a technology-intensive industry characterized by rapid innovation.

2


Management monitors a number of metrics in evaluating the Company’s performance. The most significant of these are shown in the table and discussed in the text below: 
 
Three Months Ended September 30,
Variance
 
Nine Months Ended September 30,
Variance
 
2015
 
2014
 
2015 vs. 2014
 
2015
 
2014
 
2015 vs. 2014
Customer Activity Metrics:
 
 
 
 
 
 
 
 
 
 
 
Daily average revenue trades ("DARTs")
155,985

 
153,494

 
2
 %
 
158,326

 
168,526

 
(6
)%
Average commission per trade
$
10.87

 
$
11.05

 
(2
)%
 
$
10.92

 
$
10.79

 
1
 %
Margin receivables (dollars in billions)
$
7.9

 
$
8.1

 
(2
)%
 
$
7.9

 
$
8.1

 
(2
)%
End of period brokerage accounts(1)
3,203,531

 
3,126,476

 
2
 %
 
3,203,531

 
3,126,476

 
2
 %
Net new brokerage accounts(1)
2,205

 
23,510

 
(91
)%
 
59,608

 
128,417

 
(54
)%
Annualized brokerage account attrition rate(1)
11.4
%
 
9.1
%
 
2
 %
 
10.0
%
 
8.5
%
 
2
 %
Customer assets (dollars in billions)
$
276.6

 
$
281.7

 
(2
)%
 
$
276.6

 
$
281.7

 
(2
)%
Net new brokerage assets (dollars in billions)
$
2.1

 
$
2.3

 
(9
)%
 
$
6.5

 
$
7.4

 
(12
)%
Brokerage related cash (dollars in billions)
$
40.2

 
$
40.4

 
 %
 
$
40.2

 
$
40.4

 
 %
Company Financial Metrics:
 
 
 
 
 
 
 
 
 
 
 
Corporate cash (dollars in millions)
$
432

 
$
610

 
(29
)%
 
$
432

 
$
610

 
(29
)%
E*TRADE Financial Tier 1 leverage ratio(2)
8.5
%
 
7.7
%
 
0.8
 %
 
8.5
%
 
7.7
%
 
0.8
 %
E*TRADE Bank Tier 1 leverage ratio(2)(3)
9.2
%
 
10.4
%
 
(1.2
)%
 
9.2
%
 
10.4
%
 
(1.2
)%
Special mention loan delinquencies (dollars in millions)
$
113

 
$
159

 
(29
)%
 
$
113

 
$
159

 
(29
)%
Allowance for loan losses (dollars in millions)
$
376

 
$
401

 
(6
)%
 
$
376

 
$
401

 
(6
)%
Enterprise net interest spread
2.58
%
 
2.54
%
 
0.04
 %
 
2.57
%
 
2.52
%
 
0.05
 %
Enterprise interest-earning assets (average dollars in billions)
$
40.4

 
$
41.3

 
(2
)%
 
$
41.3

 
$
41.6

 
(1
)%
(1)
Net new brokerage accounts and end of period brokerage accounts were impacted by the shutdown of the Company’s global trading platform. The shutdown resulted in the closure of 16,818 and 20,143 accounts during the three and nine months ended September 30, 2015, respectively. Net new and end of period brokerage accounts during the nine months ended September 30, 2015 were also impacted by the closure of 3,484 accounts related to the escheatment of unclaimed property. Excluding the impact of these items, annualized brokerage account attrition rate was 9.3% and 9.0% for the three and nine months ended September 30, 2015, respectively.
(2)
Beginning in the first quarter of 2015, E*TRADE Financial and E*TRADE Bank calculate regulatory capital under the Basel III framework using the Standardized Approach, subject to transition provisions. Prior to the first quarter of 2015, the risk-based capital guidelines that applied to E*TRADE Bank were based upon the 1988 capital accords of the Basel Committee on Banking Supervision ("BCBS"), a committee of central banks and bank supervisors, as implemented by the U.S. Federal banking agencies, including the OCC, commonly known as Basel I. As a savings and loan holding company, E*TRADE Financial was not previously subject to specific statutory capital requirements. Therefore, E*TRADE Financial's Tier 1 leverage ratio as of September 30, 2014 was a non-GAAP measure and was calculated based on the Federal Reserve’s well-capitalized requirements then applicable to bank holding companies. See Liquidity and Capital Resources in Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations for a reconciliation of this non-GAAP measure to the comparable GAAP measure.
(3)
E*TRADE Clearing LLC ("E*TRADE Clearing") was moved out from under E*TRADE Bank in July 2015.
Customer Activity Metrics
DARTs are the predominant driver of commissions revenue from our customers.
Average commission per trade is an indicator of changes in our customer mix, product mix and/or product pricing.

3


Margin receivables represent credit extended to customers to finance their purchases of securities by borrowing against securities they own and are a key driver of net operating interest income.
End of period brokerage accounts, net new brokerage accounts and brokerage account attrition rate are indicators of our ability to attract and retain brokerage customers. The brokerage account attrition rate is calculated by dividing attriting brokerage accounts, which are gross new brokerage accounts less net new brokerage accounts, by total brokerage accounts at the previous period end. This rate is presented on an annualized basis.
Changes in customer assets are an indicator of the value of our relationship with the customer. An increase in customer assets generally indicates that the use of our products and services by existing and new customers is expanding. Changes in this metric are also driven by changes in the valuations of our customers’ underlying securities.
Net new brokerage assets are total inflows to all new and existing brokerage accounts less total outflows from all closed and existing brokerage accounts and are a general indicator of the use of our products and services by new and existing brokerage customers.
Brokerage related cash is an indicator of the level of engagement with our brokerage customers and is a key driver of net operating interest income as well as fees earned on customer assets held by third parties outside the Company.
Company Financial Metrics
Corporate cash is an indicator of the liquidity at the parent company. It is the primary source of capital above and beyond the capital deployed in our regulated subsidiaries. See Liquidity and Capital Resources in Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations for a reconciliation of this non-GAAP measure to the comparable GAAP measure.
Tier 1 leverage ratio is an indication of capital adequacy for E*TRADE Financial and E*TRADE Bank. Tier 1 leverage ratio is Tier 1 capital divided by adjusted average total assets for leverage capital purposes. Beginning in the first quarter of 2015, E*TRADE Financial and E*TRADE Bank calculate regulatory capital under the Basel III framework using the Standardized Approach, subject to transition provisions. Prior to Basel III becoming effective, E*TRADE Financial capital ratios were non-GAAP measures as the parent company was not yet held to regulatory capital requirements. See Liquidity and Capital Resources in Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations for additional information, including the calculation of regulatory capital ratios and a reconciliation of previously non-GAAP capital ratios to the comparable GAAP measures.
Special mention loan delinquencies are loans 30-89 days past due and are an indicator of the expected trend for charge-offs in future periods as these loans have a greater propensity to migrate into nonaccrual status and ultimately be charged-off.
Allowance for loan losses is an estimate of probable losses inherent in the loan portfolio as of the balance sheet date, as well as the forecasted losses, including economic concessions to borrowers, over the estimated remaining life of loans modified as troubled debt restructurings ("TDR").
Enterprise interest-earning assets, in conjunction with our enterprise net interest spread, are indicators of our ability to generate net operating interest income.
Significant Events in the Third Quarter of 2015
Terminated $4.4 billion of Legacy Wholesale Funding Obligations
We terminated $4.4 billion of legacy wholesale funding obligations, including repurchase agreements and FHLB advances, in September 2015. In connection with the termination, we recorded a pre-tax charge of $413 million during the third quarter of 2015. We expect the termination of the legacy wholesale funding obligations to significantly reduce our funding costs, thereby improving our ability to generate net income.

4


E*TRADE Bank Issued a $114 million Dividend to the Parent Company
We received approval from our regulators for a $114 million dividend from E*TRADE Bank to the parent company, totaling $756 million in quarterly dividends from E*TRADE Bank to the parent company since the third quarter of 2013 and continuing to reflect significant progress in our capital plan. Subsequently, in connection with the termination of the legacy wholesale funding obligations, the parent company contributed $110 million of corporate cash to E*TRADE Bank in order to maintain targeted capital levels.
Move of Broker-Dealer from under E*TRADE Bank and Dividends Issued to the Parent Company
E*TRADE Clearing was moved out from under E*TRADE Bank in July 2015.
E*TRADE Securities issued a $30 million dividend to the parent company, totaling $515 million in dividends from E*TRADE Securities to the parent company since E*TRADE Securities was moved out from under E*TRADE Bank in February 2015.
Enhancements to Our Trading and Investing Products and Services
On our active trader platform, E*TRADE Pro, we made a series of significant enhancements to the options analyzer that enable traders to build multiple options strategies, run various scenarios based on expiration date and price point, more easily customize graphing features, and seamlessly send any strategy directly for trade execution.
We added considerable capabilities to our mobile applications, including an improved ability to view market data directly on the Apple Watch face, conditional orders and rolling options for our core smartphone apps, and enhanced tablet functionality.
EARNINGS OVERVIEW
We generated net income (loss) of $(153) million and $179 million, or $(0.53) and $0.61 per diluted share, on total net revenue of $73 million and $974 million for the three and nine months ended September 30, 2015, respectively. During the third quarter of 2015, we terminated $4.4 billion of legacy wholesale funding obligations. We expect this action to significantly reduce our funding costs, thereby improving our ability to generate net income. In connection with this termination, we recorded a pre-tax charge of $413 million on our consolidated statement of income (loss), including $43 million of losses on early extinguishment of debt, and $370 million of losses that were reclassified from accumulated comprehensive loss related to cash flow hedges and included in the gains (losses) on securities and other line item. Net operating interest income decreased 1% to $263 million and increased 1% to $801 million for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. Commissions, fees and service charges and other revenue increased 2% to $170 million and decreased 1% to $513 million for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. Provision (benefit) for loan losses was $(25) million and $(17) million for the three and nine months ended September 30, 2015, respectively, compared to $10 million and $26 million for the same periods in 2014. Total operating expenses increased 6% to $293 million and 6% to $902 million for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014.
The following sections describe in detail the changes in key operating factors and other changes and events that affected net revenue, provision (benefit) for loan losses, operating expense, other income (expense) and income tax expense (benefit).

5


Revenue
The components of revenue and the resulting variances are as follows (dollars in millions):
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2015 vs. 2014
 
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
 
2015
 
2014
 
Amount
 
%
Net operating interest income
$
263

 
$
265

 
$
(2
)
 
(1
)%
 
$
801

 
$
795

 
$
6

 
1
 %
Commissions
108

 
108

 

 
 %
 
325

 
341

 
(16
)
 
(5
)%
Fees and service charges
52

 
49

 
3

 
6
 %
 
159

 
148

 
11

 
7
 %
Principal transactions

 

 

 
*
 

 
10

 
(10
)
 
(100
)%
Gains (losses) on securities and other
(360
)
 
8

 
(368
)
 
*
 
(340
)
 
30

 
(370
)
 
*
Other revenues
10

 
10

 

 
 %
 
29

 
29

 

 
 %
Total non-interest income (loss)
(190
)
 
175

 
(365
)
 
*
 
173

 
558

 
(385
)
 
*
Total net revenue
$
73

 
$
440

 
$
(367
)
 
(83
)%
 
$
974

 
$
1,353

 
$
(379
)
 
(28
)%
 
*
Percentage not meaningful.
Net Operating Interest Income
Net operating interest income decreased 1% to $263 million and increased 1% to $801 million for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. Net operating interest income is earned primarily through investing deposits and customer payables in assets including: available-for-sale securities, held-to-maturity securities, margin receivables and real estate loans.
The following table presents enterprise average balance sheet data and enterprise income and expense data for our operations, as well as the related net interest spread, yields and rates prepared on the basis required by the SEC’s Industry Guide 3, "Statistical Disclosure by Bank Holding Companies" (dollars in millions): 
 

6


 
Three Months Ended September 30,
 
2015
 
2014
 
Average Balance
 
Operating Interest Inc./Exp.
 
Average Yield/Cost
 
Average Balance
 
Operating Interest Inc./Exp.
 
Average Yield/Cost
Enterprise interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
Loans(1)
$
5,453

 
$
58

 
4.25
 %
 
$
6,871

 
$
70

 
4.05
%
Available-for-sale securities
12,584

 
57

 
1.83
 %
 
12,595

 
70

 
2.23
%
Held-to-maturity securities
11,879

 
85

 
2.84
 %
 
11,366

 
81

 
2.84
%
Margin receivables
7,984

 
70

 
3.51
 %
 
7,645

 
67

 
3.47
%
Cash and equivalents
1,720

 
1

 
0.19
 %
 
1,316

 

 
0.15
%
Segregated cash
318

 
1

 
0.18
 %
 
904

 

 
0.06
%
Securities borrowed and other
461

 
26

 
22.43
 %
 
649

 
28

 
16.89
%
Total enterprise interest-earning assets
40,399

 
298

 
2.93
 %
 
41,346

 
316

 
3.04
%
Non-operating interest-earning and non-interest earning assets(2)
4,306

 
 
 
 
 
4,523

 
 
 
 
Total assets
$
44,705

 
 
 
 
 
$
45,869

 
 
 
 
Enterprise interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
Deposits
$
25,659

 
1

 
0.01
 %
 
$
25,068

 
2

 
0.03
%
Customer payables
6,348

 
2

 
0.07
 %
 
6,624

 
2

 
0.13
%
Securities sold under agreements to repurchase(3)
2,558

 
18

 
2.64
 %
 
3,753

 
30

 
3.07
%
FHLB advances and other borrowings(3)
1,024

 
12

 
4.89
 %
 
1,290

 
16

 
4.75
%
Securities loaned
1,749

 
1

 
0.32
 %
 
1,634

 

 
0.03
%
Total enterprise interest-bearing liabilities
37,338

 
34

 
0.35
 %
 
38,369

 
50

 
0.50
%
Non-operating interest-bearing and non-interest bearing liabilities(4)
1,596

 
 
 
 
 
2,270

 
 
 
 
Total liabilities
38,934

 
 
 
 
 
40,639

 
 
 
 
Total shareholders’ equity
5,771

 
 
 
 
 
5,230

 
 
 
 
Total liabilities and shareholders’ equity
$
44,705

 
 
 
 
 
$
45,869

 
 
 
 
Excess of enterprise interest-earning assets over enterprise interest-bearing liabilities/Enterprise net interest income/Spread(5)
$
3,061

 
$
264

 
2.58
 %
 
$
2,977

 
$
266

 
2.54
%
 
 
 
 
 
 
 
 
 
 
 
 
Enterprise net interest margin (net yield on enterprise interest-earning assets)
 
 
 
2.61
 %
 
 
 
 
 
2.57
%
Ratio of enterprise interest-earning assets to enterprise interest-bearing liabilities
 
 
 
108.20
 %
 
 
 
 
 
107.76
%
Return on average:(6)
 
 
 
 
 
 
 
 
 
 
 
     Total assets
 
 
 
 
(1.38
)%
 
 
 
 
 
0.75
%
     Total shareholders' equity
 
 
 
 
(10.66
)%
 
 
 
 
 
6.59
%
Average equity to average total assets
 
 
 
 
12.91
 %
 
 
 
 
 
11.40
%



7


 
Nine Months Ended September 30,
 
2015
 
2014
 
Average Balance
 
Operating Interest Inc./Exp.
 
Average Yield/Cost
 
Average Balance
 
Operating Interest Inc./Exp.
 
Average Yield/Cost
Enterprise interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
Loans(1)
$
5,838

 
$
177

 
4.04
%
 
$
7,556

 
$
231

 
4.07
%
Available-for-sale securities
12,838

 
189

 
1.97
%
 
12,940

 
221

 
2.28
%
Held-to-maturity securities
12,173

 
259

 
2.83
%
 
11,075

 
240

 
2.88
%
Margin receivables
7,997

 
208

 
3.48
%
 
7,307

 
194

 
3.56
%
Cash and equivalents
1,513

 
2

 
0.19
%
 
1,258

 
1

 
0.15
%
Segregated cash
335

 
1

 
0.14
%
 
847

 
1

 
0.09
%
Securities borrowed and other
575

 
88

 
20.48
%
 
633

 
66

 
13.84
%
Total enterprise interest-earning assets
41,269

 
924

 
2.99
%
 
41,616

 
954

 
3.06
%
Non-operating interest-earning and non-interest earning assets(2)
4,707

 
 
 
 
 
4,331

 
 
 
 
Total assets
$
45,976

 
 
 
 
 
$
45,947

 


 
 
Enterprise interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
Deposits
$
25,667

 
4

 
0.02
%
 
$
25,331

 
6

 
0.03
%
Customer payables
6,438

 
4

 
0.08
%
 
6,416

 
7

 
0.15
%
Securities sold under agreements to repurchase(3)
3,305

 
69

 
2.74
%
 
4,071

 
95

 
3.07
%
FHLB advances and other borrowings(3)
1,209

 
43

 
4.72
%
 
1,285

 
50

 
5.09
%
Securities loaned
1,779

 
2

 
0.18
%
 
1,457

 

 
0.03
%
Total enterprise interest-bearing liabilities
38,398

 
122

 
0.42
%
 
38,560

 
158

 
0.54
%
Non-operating interest-bearing and non-interest bearing liabilities(4)
1,977

 
 
 
 
 
2,285

 
 
 
 
Total liabilities
40,375

 
 
 
 
 
40,845

 
 
 
 
Total shareholders’ equity
5,601

 
 
 
 
 
5,102

 
 
 
 
Total liabilities and shareholders’ equity
$
45,976

 
 
 
 
 
$
45,947

 
 
 
 
Excess of enterprise interest-earning assets over enterprise interest-bearing liabilities/Enterprise net interest income/Spread(5)
$
2,871

 
$
802

 
2.57
%
 
$
3,056

 
$
796

 
2.52
%
 
 
 
 
 
 
 
 
 
 
 
 
Enterprise net interest margin (net yield on enterprise interest-earning assets)
 
 
 
2.59
%
 
 
 
 
 
2.55
%
Ratio of enterprise interest-earning assets to enterprise interest-bearing liabilities
 
 
 
107.48
%
 
 
 
 
 
107.93
%
Return on average:(6)
 
 
 
 
 
 
 
 
 
 
 
     Total assets
 
 
 
 
0.52
%
 
 
 
 
 
0.73
%
     Total shareholders' equity
 
 
 
 
4.25
%
 
 
 
 
 
6.58
%
Average equity to average total assets
 
 
 
 
12.18
%
 
 
 
 
 
11.10
%

(1)
Nonaccrual loans are included in the average loan balances. Interest payments received on nonaccrual loans are recognized on a cash basis in operating interest income until it is doubtful that full payment will be collected, at which point payments are applied to principal.
(2)
Non-operating interest-earning and non-interest earning assets consist of property and equipment, net, goodwill, other intangibles, net and other assets that do not generate operating interest income. Some of these assets generate corporate interest income.
(3)
In September 2015, we terminated $4.4 billion of legacy wholesale funding obligations and recorded a pre-tax charge of $413 million on our consolidated statement of income (loss).
(4)
Non-operating interest-bearing and non-interest bearing liabilities consist of corporate debt and other liabilities that do not generate operating interest expense. Some of these liabilities generate corporate interest expense.
(5)
Enterprise net interest spread represents the taxable equivalent rate earned on average enterprise interest-earning assets less the rate paid on average enterprise interest-bearing liabilities, excluding corporate interest-earning assets and liabilities. The taxable equivalent adjustment to reconcile to net operating interest income was $1 million for both the three and nine months ended September 30, 2015 and 2014, respectively.
(6)
Return on average ratios are calculated using net income divided by average total assets or average total shareholders' equity. Net income (loss) for the three and nine months ended September 30, 2015 includes the impact of the termination of legacy wholesale funding obligations.

8


The fluctuation in enterprise interest-earning assets is driven primarily by changes in enterprise interest-bearing liabilities, specifically deposits and customer payables. Average enterprise interest-earning assets decreased 2% to $40.4 billion and 1% to $41.3 billion for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. The decrease for the three and nine months ended September 30, 2015 was primarily due to decreases in loans, partially offset by increases in held-to-maturity securities and margin receivables.
Average enterprise interest-bearing liabilities decreased 3% to $37.3 billion and slightly decreased to $38.4 billion for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. The decrease for the three and nine months ended September 30, 2015 was primarily due to the termination of $4.4 billion of legacy wholesale funding obligations during the third quarter of 2015, partially offset by increases in deposits.
At September 30, 2015, $13.8 billion of our customers' assets were held at third party institutions. Approximately 70% of these off-balance sheet assets resulted from our deleveraging efforts completed in prior periods. We estimate the impact of our deleveraging efforts on net operating interest income at September 30, 2015 to be approximately 110 basis points based on the estimated current re-investment rates on these assets, less approximately 8 basis points of cost associated with holding these assets on our balance sheet, primarily FDIC insurance premiums. We maintain the ability to transfer the majority of these customer assets to our balance sheet with notification to the third party institutions and customer consent, as appropriate. During the fourth quarter of 2015 and in early 2016, we intend to transfer a portion of customer assets held by third parties to our balance sheet and expect to reach our targeted consolidated balance sheet size in early 2016.
Enterprise net interest spread increased by 4 basis points to 2.58% and 5 basis points to 2.57% for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. Enterprise net interest spread is driven by changes in average balances and average interest rates earned or paid on those balances. During the three and nine months ended September 30, 2015, the increase in enterprise net interest spread was primarily due to lower borrowing costs driven by the termination of $4.4 billion of legacy wholesale funding obligations during the third quarter of 2015. In addition, for the nine months ended September 30, 2015, revenue earned from our securities lending activities also increased. These increases were partially offset by the continued run-off of our legacy loan portfolio along with lower rates earned on investment securities. Enterprise net interest spread may further fluctuate based on the size and mix of the balance sheet, as well as the impact from the interest rate environment.
Commissions
Commissions revenue remained unchanged at $108 million and decreased 5% to $325 million for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. The main factors that affect commissions are DARTs, average commission per trade and the number of trading days.
DART volume increased 2% to 155,985 and decreased 6% to 158,326 for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. Option-related DARTs as a percentage of total DARTs represented 23% of trading volume for both the three and nine months ended September 30, 2015, compared to 23% and 22% for the same periods in 2014. DARTs via mobile applications as a percentage of total DARTs represented 15% and 14% of trading volume for the three and nine months ended September 30, 2015, respectively, compared to 11% for both periods in 2014.
Average commission per trade decreased 2% to $10.87 and increased 1% to $10.92 for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. Average commission per trade is impacted by customer mix and the different commission rates on various trade types (e.g. equities, options, fixed income, stock plan, exchange-traded funds, mutual funds, forex and cross border).

9


Fees and Service Charges
Fees and service charges increased 6% to $52 million and 7% to $159 million for the three and nine months ended September 30, 2015 respectively, compared to the same periods in 2014. The table below shows the components of fees and service charges and the resulting variances (dollars in millions):
 
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2015 vs. 2014
 
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
 
2015
 
2014
 
Amount
 
%
Order flow revenue
$
21

 
$
22

 
$
(1
)
 
(5
)%
 
$
65

 
$
69

 
$
(4
)
 
(6
)%
Mutual fund service fees
7

 
6

 
1

 
17
 %
 
19

 
17

 
2

 
12
 %
Advisor management fees
6

 
6

 

 
 %
 
20

 
17

 
3

 
18
 %
Foreign exchange revenue
3

 
4

 
(1
)
 
(25
)%
 
12

 
12

 

 
 %
Reorganization fees
3

 
1

 
2

 
200
 %
 
8

 
5

 
3

 
60
 %
Money market funds and sweep deposits revenue(1)
7

 
4

 
3

 
75
 %
 
18

 
10

 
8

 
80
 %
Other fees and service charges
5

 
6

 
(1
)
 
(17
)%
 
17

 
18

 
(1
)
 
(6
)%
Total fees and service charges
$
52

 
$
49

 
$
3

 
6
 %
 
$
159

 
$
148

 
$
11

 
7
 %
 
(1)
Includes revenue earned on average customer assets held by third parties outside the Company, including money market funds and sweep deposit accounts at unaffiliated financial institutions. Fees earned on these customer assets are based on the federal funds rate or LIBOR plus a negotiated spread or other contractual arrangement with the third party institutions.
The increases in fees and services charges for the three and nine months ended September 30, 2015, compared to the same periods in 2014, were primarily driven by increased money market funds and sweep deposits revenue. This increase was driven primarily by the increased rate earned on sweep deposits and the increased rate earned and balance of customer assets in money market funds.
Principal Transactions
There was no principal transactions revenue for the nine months ended September 30, 2015, compared to $10 million for the same period in 2014. Principal transactions were derived from our market making business in which we acted as a market-maker for our brokerage customers’ orders as well as orders from third party customers. On February 10, 2014, we completed the sale of the market making business and no longer generate principal transactions revenue.
Gains (Losses) on Securities and Other
The table below shows the components of gains (losses) on securities and other and the resulting variances (dollars in millions):
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2015 vs. 2014
 
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
 
2015
 
2014
 
Amount
 
%
Reclassification of deferred losses on cash flow hedges
$
(370
)
 
$

 
$
(370
)
 
*
 
$
(370
)
 
$

 
$
(370
)
 
*
Hedge ineffectiveness
(2
)
 
(1
)
 
(1
)
 
100
 %
 

 
(8
)
 
8

 
(100
)%
Gains on available-for-sale securities, net
11

 
12

 
(1
)
 
(8
)%
 
29

 
34

 
(5
)
 
(15
)%
Gains (losses) on loans, net
1

 
(3
)
 
4

 
(133
)%
 
1

 
4

 
(3
)
 
(75
)%
Gains (losses) on securities and other
$
(360
)
 
$
8

 
$
(368
)
 
*
 
$
(340
)
 
$
30

 
$
(370
)
 
*
*
Percentage not meaningful.

10


Gains (losses) on securities and other was $(360) million and $(340) million for the three and nine months ended September 30, 2015, respectively, compared to $8 million and $30 million for the same periods in 2014. The gains (losses) on securities and other for the three and nine months ended September 30, 2015 included $370 million of losses reclassified from accumulated comprehensive loss related to cash flow hedges as a result of the termination of $4.4 billion legacy wholesale funding obligations during the third quarter of 2015. Gains (losses) on securities and other for the nine months ended September 30, 2014 included a gain of $7 million on the sale of one- to four-family loans modified as TDRs and a $6 million gain recognized on the sale of our remaining $17 million in amortized cost of available-for-sale non-agency CMOs.
Provision (Benefit) for Loan Losses
Provision (benefit) for loan losses was $(25) million and $(17) million for the three and nine months ended September 30, 2015, respectively, compared to $10 million and $26 million for the same periods in 2014. The benefit for loan losses reflected continued improvement in economic conditions, charge-off recoveries and loan portfolio run-off, offset by the impact of enhancements to our modeling practices for the allowance for loan losses during the nine months ended September 30, 2015. The timing and magnitude of the provision (benefit) for loan losses is affected by many factors and we anticipate variability, particularly as mortgage loans reach the end of their interest-only period. For additional information on management's estimate of the allowance for loan losses, see Summary of Critical Accounting Policies and Estimates in Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
Operating Expense
The components of operating expense and the resulting variances are as follows (dollars in millions):
 
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2015 vs. 2014
 
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
 
2015
 
2014
 
Amount
 
%
Compensation and benefits
$
123

 
$
108

 
$
15

 
14
 %
 
$
354

 
$
305

 
$
49

 
16
 %
Advertising and market development
23

 
21

 
2

 
10
 %
 
89

 
88

 
1

 
1
 %
Clearing and servicing
23

 
21

 
2

 
10
 %
 
72

 
72

 

 
 %
FDIC insurance premiums
7

 
18

 
(11
)
 
(61
)%
 
36

 
61

 
(25
)
 
(41
)%
Professional services
24

 
27

 
(3
)
 
(11
)%
 
77

 
79

 
(2
)
 
(3
)%
Occupancy and equipment
21

 
22

 
(1
)
 
(5
)%
 
64

 
59

 
5

 
8
 %
Communications
24

 
17

 
7

 
41
 %
 
62

 
53

 
9

 
17
 %
Depreciation and amortization
21

 
19

 
2

 
11
 %
 
61

 
60

 
1

 
2
 %
Amortization of other intangibles
5

 
5

 

 
 %
 
15

 
16

 
(1
)
 
(6
)%
Restructuring and other exit activities
2

 
2

 

 
 %
 
8

 
6

 
2

 
33
 %
Other operating expenses
20

 
17

 
3

 
18
 %
 
64

 
52

 
12

 
23
 %
Total operating expense
$
293

 
$
277

 
$
16

 
6
 %
 
$
902

 
$
851

 
$
51

 
6
 %
Compensation and Benefits
Compensation and benefits increased 14% to $123 million and 16% to $354 million for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. The increases were primarily due to increased salaries expense driven by higher headcount and increased incentive compensation, compared to the same periods in 2014. The increases during the nine months ended September 30, 2015 also included $6 million of executive severance costs recorded in the second quarter of 2015.
FDIC Insurance Premiums
FDIC insurance premiums decreased 61% to $7 million and 41% to $36 million for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. The decreases were primarily driven by reduced rate assessments due to continued improvement and quality of our balance sheet, improving capital

11


ratios and overall risk profile, compared to the same periods in 2014.  These drivers and the resulting decreases in FDIC insurance premiums are indications of the important progress made on our capital plan.
Other Operating Expenses
Other operating expenses increased 18% to $20 million and 23% to $64 million for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. The increases during the nine months ended September 30, 2015 were primarily driven by a $9 million expense related to a third party contract amendment executed during the second quarter of 2015.
Other Income (Expense)
Other income (expense) was a net expense of $51 million and $155 million for the three and nine months ended September 30, 2015, respectively, as shown in the following table (dollars in millions):
 
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2015 vs. 2014
 
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
 
2015
 
2014
 
Amount
 
%
Corporate interest expense
$
(14
)
 
$
(29
)
 
$
15

 
(52
)%
 
$
(50
)
 
$
(86
)
 
$
36

 
(42
)%
Losses on early extinguishment of debt
(39
)
 

 
(39
)
 
*
 
(112
)
 
(12
)
 
(100
)
 
833
 %
Other
2

 
1

 
1

 
100
 %
 
7

 
3

 
4

 
133
 %
Total other income (expense)
$
(51
)
 
$
(28
)
 
$
(23
)
 
82
 %
 
$
(155
)
 
$
(95
)
 
$
(60
)
 
63
 %
*
Percentage not meaningful.
Losses on early extinguishment of debt were $39 million and $112 million for the three and nine months ended September 30, 2015, respectively. During the third quarter of 2015 we terminated $4.4 billion of legacy wholesale funding obligations which resulted in a pre-tax charge of $43 million in the losses on early extinguishment of debt line item. We also repurchased $14 million of trust preferred securities in advance of maturity during the third quarter of 2015 and recorded a gain on early extinguishment of debt of $4 million.
Additionally, during the nine months ended September 30, 2015, we issued $460 million of 4 5/8% Senior Notes and we used the net proceeds, together with $432 million of existing corporate cash, to redeem $800 million of 6 3/8% Senior Notes which resulted in a $73 million loss on early extinguishment of debt. During the nine months ended September 30, 2014 we recorded $12 million loss on early extinguishment of debt as a result of the early extinguishment of $100 million in repurchase agreements.
Total other income (expense) also includes corporate interest expense of $14 million and $50 million for three and nine months ended September 30, 2015, respectively, compared to $29 million and $86 million for the same periods in 2014. The decrease in corporate interest expense was driven by $740 million in cumulative corporate debt reductions since the first quarter of 2014 which reduced our annual debt service cost from approximately $110 million as of September 30, 2014 to $50 million as of September 30, 2015.
Income Tax Expense (Benefit)
Income tax benefit was $93 million and $245 million for the three and nine months ended September 30, 2015, respectively, compared to income tax expense of $39 million and $129 million for the same periods in 2014. The effective tax rate was 38% and 372% for the three and nine months ended September 30, 2015, respectively, compared to 31% and 34% for the same periods in 2014.
In May 2015, we settled the IRS examination of our 2007, 2009 and 2010 federal tax returns resulting in the recognition of a $220 million income tax benefit in the second quarter of 2015. The income tax benefit resulted from the release of related reserves for uncertain tax positions, the majority of which increased our deferred tax assets. See Balance Sheet Overview in Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations for further discussion on deferred tax assets at September 30, 2015. During the third quarter of 2009, we incurred a loss on the exchange of $1.7 billion interest-bearing corporate debt for non-interest-bearing convertible debentures. The uncertain tax positions were primarily related to whether certain components of that loss were

12


considered deductible or non-deductible for tax purposes. Excluding the impact of the settled IRS examination, the effective tax rate would have been 38% and 37% for the three and nine months ended September 30, 2015, respectively, calculated in the following table (dollars in millions):
 
Three Months Ended September 30, 2015
 
Nine Months Ended September 30, 2015
 
Pre-tax Loss
 
Tax Benefit
 
Tax Rate
 
Pre-tax Loss
 
Tax Benefit
 
Tax Rate
Income taxes and tax rate before impact of settled IRS examination
$
(246
)

$
(93
)
 
38
%
 
$
(66
)
 
$
(25
)
 
37
%
Impact of settled IRS examination

 

 
%
 

 
(220
)
 
334
%
Income taxes and tax rate as reported
$
(246
)
 
$
(93
)
 
38
%
 
$
(66
)
 
$
(245
)
 
372
%
SEGMENT RESULTS REVIEW
We report operating results in two segments: 1) trading and investing; and 2) balance sheet management. Trading and investing includes retail brokerage products and services; investor-focused banking products; and corporate services. Balance sheet management includes the management of asset allocation; loans previously originated by the Company or purchased from third parties; deposits and customer payables; and credit, liquidity and interest rate risk for the Company as described in the Risk Management section in Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations. Costs associated with certain functions that are centrally-managed are separately reported in a corporate/other category. For more information on our segments, see Note 15—Segment Information in Item 1. Consolidated Financial Statements (Unaudited).

13


Trading and Investing
The following table summarizes trading and investing financial information and key customer activity metrics as of and for the three and nine months ended September 30, 2015 and 2014 (dollars in millions, except for key metrics): 
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2015 vs. 2014
 
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
 
2015
 
2014
 
Amount
 
%
Net operating interest income
$
174

 
$
161

 
$
13

 
8
 %
 
$
517

 
$
449

 
$
68

 
15
 %
Commissions
108

 
108

 

 
 %
 
325

 
341

 
(16
)
 
(5
)%
Fees and service charges
51

 
49

 
2

 
4
 %
 
158

 
147

 
11

 
7
 %
Principal transactions

 

 

 
*
 

 
10

 
(10
)
 
(100
)%
Other revenues
9

 
9

 

 
 %
 
25

 
25

 

 
 %
Total net revenue
342

 
327

 
15

 
5
 %
 
1,025

 
972

 
53

 
5
 %
Total operating expense
197

 
183

 
14

 
8
 %
 
614

 
574

 
40

 
7
 %
Trading and investing income
$
145

 
$
144

 
$
1

 
1
 %
 
$
411

 
$
398

 
$
13

 
3
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Key Customer Activity Metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DARTs
155,985

 
153,494

 
2,491

 
2
 %
 
158,326

 
168,526

 
(10,200
)
 
(6
)%
Average commission per trade
$
10.87

 
$
11.05

 
$
(0.18
)
 
(2
)%
 
$
10.92

 
$
10.79

 
$
0.13

 
1
 %
Margin receivables (dollars in billions)
$
7.9

 
$
8.1

 
$
(0.2
)
 
(2
)%
 
$
7.9

 
$
8.1

 
$
(0.2
)
 
(2
)%
End of period brokerage accounts(1)
3,203,531

 
3,126,476

 
77,055

 
2
 %
 
3,203,531

 
3,126,476

 
77,055

 
2
 %
Net new brokerage accounts(1)
2,205

 
23,510

 
(21,305
)
 
(91
)%
 
59,608

 
128,417

 
(68,809
)
 
(54
)%
Annualized brokerage account attrition rate(1)
11.4
%
 
9.1
%
 
2.3
%
 
*
 
10.0
%
 
8.5
%
 
1.5
%
 
*
Customer assets (dollars in billions)
$
276.6

 
$
281.7

 
$
(5.1
)
 
(2
)%
 
$
276.6

 
$
281.7

 
$
(5.1
)
 
(2
)%
Net new brokerage assets (dollars in billions)
$
2.1

 
$
2.3

 
$
(0.2
)
 
(9
)%
 
$
6.5

 
$
7.4

 
$
(0.9
)
 
(12
)%
Brokerage related cash (dollars in billions)
$
40.2

 
$
40.4

 
$
(0.2
)
 
 %
 
$
40.2

 
$
40.4

 
$
(0.2
)
 
 %
*
Percentage not meaningful.
(1)
Net new brokerage accounts and end of period brokerage accounts were impacted by the shutdown of the Company’s global trading platform. The shutdown resulted in the closure of 16,818 and 20,143 accounts during the three and nine months ended September 30, 2015, respectively. Net new and end of period brokerage accounts during the nine months ended September 30, 2015 were also impacted by the closure of 3,484 accounts related to the escheatment of unclaimed property. Excluding the impact of these items, annualized brokerage account attrition rate was 9.3% and 9.0% for the three and nine months ended September 30, 2015, respectively.
The trading and investing segment offers products and services to individual retail investors, generating revenue from these customer relationships and from corporate services activities. This segment currently generates four main sources of revenue: net operating interest income; commissions; fees and service charges; and other revenues. Net operating interest income is generated primarily from margin receivables and from a deposit transfer pricing arrangement with the balance sheet management segment. The balance sheet management segment utilizes deposits and customer payables and compensates the trading and investing segment via a market-based transfer pricing arrangement. This compensation is reflected in segment results as operating interest income for the trading and investing segment and operating interest expense for the balance sheet management segment, and is eliminated in consolidation. Other revenues include results from providing software and services for managing equity compensation plans from corporate customers, as we ultimately service retail investors through these corporate relationships. For the

14


three months ended September 30, 2015 and 2014, our brokerage products contributed 77% and 79%, respectively, and our banking products contributed 23% and 21%, respectively, of total trading and investing net revenue. For the nine months ended September 30, 2015 and 2014, our brokerage products contributed 79% and 80%, respectively, and our banking products contributed 21% and 20%, respectively, of total trading and investing net revenue.
Trading and investing income increased 1% to $145 million for the three months ended September 30, 2015, compared to the same period in 2014 primarily driven by increased net operating interest income and fees and service charges, partially offset by increased operating expense. Trading and investing income increased 3% to $411 million for the nine months ended September 30, 2015, compared to the same period in 2014, primarily driven by increased net operating interest income and fees and service charges, partially offset by decreased commissions revenue and increased operating expense.
Trading and investing net operating interest income increased 8% to $174 million and 15% to $517 million for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. The increase for the three months ended September 30, 2015 was driven by increased interest income from the deposit transfer pricing arrangement with the balance sheet management segment when compared to the same period in 2014. The increase for the nine months ended September 30, 2015 was primarily driven by increased interest income on margin receivables, increased revenue earned on securities lending activities along with increased interest income from the deposit transfer pricing arrangement with the balance sheet management segment, when compared to the same period in 2014.
Trading and investing commissions revenue remained unchanged at $108 million and decreased 5% to $325 million for the three and nine months ended September 30, 2015, respectively, compared to the same periods in 2014. Commissions revenue during the three months ended September 30, 2015 remained unchanged as the increase in DARTs was offset by a decrease in average commission per trade compared to the same period in 2014. Commissions revenue decreased during the nine months ended September 30, 2015 primarily due to a decrease in DARTs of 6% to 158,326 during the nine months ended September 30, 2015, compared to the same period in 2014.
Trading and investing fees and service charges increased 4% to $51 million and 7% to $158 million for the three and nine months ended September 30, 2015, compared to the same periods in 2014. The increase in fees and services charges was driven primarily by increased money market funds and sweep deposits revenue and increased advisor management fees revenue, offset by decreased order flow revenue. The increase in sweep deposits and money market funds revenue was driven primarily by the increase rate earned on sweep deposits and the increased rate earned and balance of customer assets in money market funds, which averaged $7.5 billion over the nine months ended September 30, 2015, compared to an average of $6.4 billion for the same period in 2014. The increase in advisor management fees was driven by an increase in assets in managed accounts within our retirement, investing and savings products, which averaged $3.2 billion over the nine months ended September 30, 2015, compared to an average of $2.8 billion for the same period in 2014.
There was no principal transactions revenue for the nine months ended September 30, 2015, compared to $10 million for the same period in 2014. Principal transactions were derived from our market making business in which we acted as a market-maker for our brokerage customers’ orders as well as orders from third party customers. On February 10, 2014, we completed the sale of the market making business and no longer generate principal transactions revenue.
Trading and investing operating expense increased 8% to $197 million and 7% to $614 million for the three and nine months ended September 30, 2015, compared to the same periods in 2014. The increases for the three and nine months were primarily driven by increased compensation and benefits expenses, driven by higher headcount and increased incentive compensation, and increased communications expense, partially offset by decreases in fees paid for professional services, compared to the same periods in 2014. In addition, the increase for the nine months ended September 30, 2015 was also driven by a $9 million expense related to a third party contract amendment executed during the second quarter of 2015.
As of September 30, 2015, we had approximately 3.2 million brokerage accounts, 1.4 million stock plan accounts and 0.3 million banking accounts.     

15


Balance Sheet Management
The following table summarizes balance sheet management financial information and key financial metrics as of and for the three and nine months ended September 30, 2015 and 2014 (dollars in millions):
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2015 vs. 2014
 
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
 
2015
 
2014
 
Amount
 
%
Net operating interest income
$
89

 
$
104

 
$
(15
)
 
(14
)%
 
$
283

 
$
346

 
$
(63
)
 
(18
)%
Fees and service charges
1

 

 
1

 
*
 
1

 
1

 

 
 %
Gains (losses) on securities and other
(360
)
 
8

 
(368
)
 
*
 
(340
)
 
30

 
(370
)
 
*
Other revenues
1

 
1

 

 
 %
 
4

 
4

 

 
 %
Total net revenue
(269
)
 
113

 
(382
)
 
*
 
(52
)
 
381

 
(433
)
 
*
Provision (benefit) for loan losses
(25
)
 
10

 
(35
)
 
(350
)%
 
(17
)
 
26

 
(43
)
 
(165
)%
Total operating expense
23

 
36

 
(13
)
 
(36
)%
 
85

 
113

 
(28
)
 
(25
)%
Balance sheet management income (loss)
$
(267
)
 
$
67

 
$
(334
)
 
*
 
$
(120
)
 
$
242

 
$
(362
)
 
*
Key Financial Metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 


Special mention loan delinquencies
$
113

 
$
159

 
$
(46
)
 
(29
)%
 
$
113

 
$
159

 
$
(46
)
 
(29
)%
Allowance for loan losses
$
376

 
$
401

 
$
(25
)
 
(6
)%
 
$
376

 
$
401

 
$
(25
)
 
(6
)%
*
Percentage not meaningful.
The balance sheet management segment primarily generates revenue through net operating interest income. Net operating interest income is generated from interest earned on investments in securities and the loan portfolio, net of interest paid on wholesale borrowings and on a deposit transfer pricing arrangement with the trading and investing segment. The balance sheet management segment utilizes deposits and customer payables to invest in available-for-sale and held-to-maturity securities, and compensates the trading and investing segment via a market-based transfer pricing arrangement. This compensation is reflected in segment results as operating interest income for the trading and investing segment and operating interest expense for the balance sheet management segment and is eliminated in consolidation.
The balance sheet management segment income (loss) was $(267) million and $(120) million for the three and nine months ended September 30, 2015, respectively, compared to $67 million and $242 million for the same periods in 2014. The segment losses during the three and nine months ended September 30, 2015 were primarily driven by the termination of $4.4 billion of legacy wholesale funding obligations during the third quarter of 2015.
The balance sheet management net operating interest income decreased 14% to $89 million and 18% to $283 million for the three and nine months ended September 30, 2015, compared to the same periods in 2014. The decrease for the three and nine months ended September 30, 2015 was driven by the decrease in the interest earned on the loan portfolio as average loan balances decreased, partially offset by the growth in average balances of our held-to-maturity securities portfolio.
Gains (losses) on securities and other were losses of $(360) million and $(340) million for the three and nine months ended September 30, 2015, respectively, compared to gains of $8 million and $30 million for the same periods in 2014. The gains (losses) on securities and other for the three and nine months ended September 30, 2015 included the reclassification of $370 million of losses on cash flow hedges from accumulated comprehensive loss into earnings as a result of the termination of $4.4 billion legacy wholesale funding obligations during the third quarter of 2015. Gains (losses) on securities and other for the nine months ended September 30, 2014 included $7 million of gain on the sale of one- to four-family loans modified as TDRs during the second quarter of 2014, and $6 million of gain recognized on the sale of our remaining $17 million in amortized cost of available-for-sale non-agency CMOs in the first quarter of 2014.
Provision (benefit) for loan losses was $(25) million and $(17) million for the three and nine months ended September 30, 2015, respectively, compared to $10 million and $26 million for the same periods in 2014. The benefit

16


for loan losses reflected continued improvement in economic conditions, charge-off recoveries and loan portfolio run-off, offset by the impact of enhancements to our modeling practices for the allowance for loan losses during the nine months ended September 30, 2015. The timing and magnitude of the provision (benefit) for loan losses is affected by many factors and we anticipate variability, particularly as mortgage loans reach the end of their interest-only period. For additional information on management's estimate of the allowance for loan losses, see Summary of Critical Accounting Policies and Estimates in Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
Total balance sheet management operating expense decreased 36% to $23 million and 25% to $85 million for the three and nine months ended September 30, 2015, compared to the same periods in 2014. The decrease in operating expense for the three and nine months ended September 30, 2015 resulted primarily from lower FDIC insurance premiums and reduced servicing expenses due to lower loan balances compared to the same periods in 2014.
Corporate/Other
The following table summarizes corporate/other financial information for the three and nine months ended September 30, 2015, and 2014 (dollars in millions):
 
 
Three Months Ended September 30,
 
Variance
 
Nine Months Ended September 30,
 
Variance
 
 
2015 vs. 2014
 
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
 
2015
 
2014
 
Amount
 
%
Total net revenue
$

 
$

 
$

 
*
 
$
1

 
$

 
$
1

 
*
Compensation and benefits
40

 
32

 
8

 
25
%
 
111

 
83

 
28

 
34
%
Professional services
13

 
10

 
3

 
30
%
 
38

 
34

 
4

 
12
%
Occupancy and equipment
4

 
4

 

 
%
 
11

 
11

 

 
%
Communications
1

 

 
1

 
*
 
2

 
1

 
1

 
100
%
Depreciation and amortization
5

 
4

 
1

 
25
%
 
14

 
13

 
1

 
8
%
Restructuring and other exit activities
2

 
2

 

 
%
 
8

 
6

 
2

 
33
%
Other operating expenses
8

 
6

 
2

 
33
%
 
19

 
16

 
3

 
19
%
Total operating expense
73

 
58

 
15

 
26
%
 
203

 
164

 
39

 
24
%
Operating loss
(73
)
 
(58
)
 
(15
)
 
26
%
 
(202
)
 
(164
)
 
(38
)
 
23
%
Total other income (expense)
(51
)
 
(28
)
 
(23
)
 
82
%
 
(155
)
 
(95
)
 
(60
)
 
63
%
Corporate/other loss
$
(124
)
 
$
(86
)
 
$
(38
)
 
44
%
 
$
(357
)
 
$
(259
)
 
$
(98
)
 
38
%
*
Percentage not meaningful.
The corporate/other category includes costs that are centrally-managed, technology related costs incurred to support centrally-managed functions, restructuring and other exit activities, corporate debt and corporate investments.
The corporate/other loss before income taxes was $124 million and $357 million for the three and nine months ended September 30, 2015, respectively, compared to $86 million and $259 million for the same periods in 2014.
The operating loss increased 26% to $73 million and 23% to $202 million for the three and nine months ended September 30, 2015, respectively compared to the same period in 2014. The increases for the three and nine months ended September 30, 2015 were primarily due to increased salaries expense driven by higher headcount and increased incentive compensation, compared to the same periods in 2014. The increase for the nine months ended September 30, 2015 also included $6 million of executive severance costs recorded in the second quarter of 2015.
Total other income (expense) includes losses on early extinguishment of debt of $39 million and $112 million for the three and nine months ended September 30, 2015, respectively. During the third quarter of 2015, we terminated $4.4 billion of legacy wholesale funding obligations which resulted in a pre-tax charge of $43 million in the losses on early extinguishment of debt line item. We also repurchased $14 million of trust preferred securities in advance of maturity during the third quarter of 2015 and recorded a gain on early extinguishment of debt of $4 million.

17


Additionally, during the nine months ended September 30, 2015, we issued $460 million of 4 5/8% Senior Notes and we used the net proceeds, together with $432 million of existing corporate cash, to redeem $800 million of 6 3/8% Senior Notes which resulted in a $73 million loss on early extinguishment of debt. During the nine months ended September 30, 2014 we recorded $12 million loss on early extinguishment of debt as a result of the termination of $100 million in repurchase agreements.
Total other income (expense) also includes corporate interest expense of $14 million and $50 million for three and nine months ended September 30, 2015, respectively, compared to $29 million and $86 million for the same periods in 2014. The decrease in corporate interest expense was driven by $740 million in cumulative corporate debt reductions since the first quarter of 2014 which reduced our annual debt service cost from approximately $110 million as of September 30, 2014 to $50 million as of September 30, 2015.
BALANCE SHEET OVERVIEW
The following table sets forth the significant components of the consolidated balance sheet (dollars in millions):
 
 
 
 
 
Variance
 
September 30,
 
December 31,
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
Assets:
 
 
 
 
 
 
 
Cash and equivalents
$
1,453

 
$
1,783

 
$
(330
)
 
(19
)%
Segregated cash
143

 
555

 
(412
)
 
(74
)%
Securities(1)
22,266

 
24,636

 
(2,370
)
 
(10
)%
Margin receivables
7,933

 
7,675

 
258

 
3
 %
Loans receivable, net
4,906

 
5,979

 
(1,073
)
 
(18
)%
Investment in FHLB stock
15

 
88

 
(73
)
 
(83
)%
Other(2)
4,489

 
4,814

 
(325
)
 
(7
)%
Total assets
$
41,205

 
$
45,530

 
$
(4,325
)
 
(9
)%
Liabilities and shareholders’ equity:
 
 
 
 
 
 
 
Deposits
$
25,610

 
$
24,890

 
$
720

 
3
 %
Wholesale borrowings(3)
414

 
4,971

 
(4,557
)
 
(92
)%
Customer payables
6,040

 
6,455

 
(415
)
 
(6
)%
Corporate debt
1,023

 
1,366

 
(343
)
 
(25
)%
Other liabilities
2,306

 
2,473

 
(167
)
 
(7
)%
Total liabilities
35,393

 
40,155

 
(4,762
)
 
(12
)%
Shareholders’ equity
5,812

 
5,375

 
437

 
8
 %
Total liabilities and shareholders’ equity
$
41,205

 
$
45,530

 
$
(4,325
)
 
(9
)%
(1)
Includes balance sheet line items available-for-sale and held-to-maturity securities.
(2)
Includes balance sheet line items property and equipment, net, goodwill, other intangibles, net and other assets, which includes deferred tax assets, deposits paid for securities borrowed and other.
(3)
Includes balance sheet line items securities sold under agreements to repurchase ("repurchase agreements") and FHLB advances and other borrowings.

18


Cash and Equivalents
Cash and equivalents decreased by 19% to $1.5 billion during the nine months ended September 30, 2015. The decrease in our cash and equivalents is partially due to the redemption of our 6 3/8% Senior Notes during the first quarter of 2015. Also, during the third quarter of 2015, we used cash together with the cash proceeds from the sale of available-for-sale securities to terminate $4.4 billion of our legacy wholesale funding obligations.
Segregated Cash
Segregated cash decreased by 74% to $143 million during the nine months ended September 30, 2015. The level of cash required to be segregated under federal or other regulations, or segregated cash, is driven largely by customer cash and securities lending balances we hold as a liability in excess of the amount of margin receivables and securities borrowed balances we hold as an asset. The excess represents customer cash that we are required by our regulators to segregate for the exclusive benefit of our brokerage customers.
Securities
Available-for-sale and held-to-maturity securities are summarized as follows (dollars in millions):
    
 
 
 
Variance
 
September 30,
 
December 31,
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
Available-for-sale securities:
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
Agency residential mortgage-backed securities and CMOs
$
10,039

 
$
11,164

 
$
(1,125
)
 
(10
)%
Other debt securities
609

 
1,191

 
(582
)
 
(49
)%
Total debt securities
10,648

 
12,355

 
(1,707
)
 
(14
)%
Publicly traded equity securities(1)
32

 
33

 
(1
)
 
(3
)%
Total available-for-sale securities
$
10,680

 
$
12,388

 
$
(1,708
)
 
(14
)%
Held-to-maturity securities:
 
 
 
 
 
 
 
Agency residential mortgage-backed securities and CMOs
$
9,109

 
$
9,793

 
$
(684
)
 
(7
)%
Other debt securities
2,477

 
2,455

 
22

 
1
 %
Total held-to-maturity securities
$
11,586

 
$
12,248

 
$
(662
)
 
(5
)%
Total investments in securities
$
22,266

 
$
24,636

 
$
(2,370
)
 
(10
)%
(1)
Publicly traded equity securities consisted of investments in a mutual fund related to the Community Reinvestment Act.
Securities represented 54% of total assets at both September 30, 2015 and December 31, 2014. We classify debt securities as available-for-sale or held-to-maturity based on our investment strategy and management’s assessment of our intent and ability to hold the debt securities until maturity. The decrease in total investments in securities during the nine months ended September 30, 2015 was primarily due to the sale of $2.3 billion of available-for-sale securities to fund the termination of legacy wholesale funding obligations during the third quarter of 2015.

19


Loans Receivable, Net
Loans receivable, net are summarized as follows (dollars in millions): 
 
 
 
Variance
 
September 30,
 
December 31,
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
One- to four-family
$
2,620

 
$
3,060

 
$
(440
)
 
(14
)%
Home equity
2,270

 
2,834

 
(564
)
 
(20
)%
Consumer and other
366

 
455

 
(89
)
 
(20
)%
Total loans receivable
5,256

 
6,349

 
(1,093
)
 
(17
)%
Unamortized premiums, net
26

 
34

 
(8
)
 
(24
)%
Allowance for loan losses
(376
)
 
(404
)
 
28

 
(7
)%
Total loans receivable, net
$
4,906

 
$
5,979

 
$
(1,073
)
 
(18
)%
Loans receivable, net decreased 18% to $4.9 billion at September 30, 2015 from $6.0 billion at December 31, 2014. We are continuing our strategy of reducing balance sheet risk through loan portfolio run-off, which we plan to do for the foreseeable future. Loan portfolio run-off is impacted by a variety of factors. As our portfolio ages and we gather substantive performance history for loans converting from interest-only to amortizing, we will continue to assess the economic environment and the value of our portfolio in the marketplace. While it is our intention to continue to hold these loans, if the markets improve our strategy could change. For additional information on management's estimate of the allowance for loan losses, see Summary of Critical Accounting Policies and Estimates in Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
Other Assets
Other assets decreased 7% to $4.5 billion due primarily to the decrease in deposits paid for securities borrowed during the nine months ended September 30, 2015, partially offset by the increase in deferred tax assets during the nine months ended September 30, 2015. In May 2015, we settled the IRS examination of our 2007, 2009 and 2010 federal tax returns resulting in the recognition of a $220 million income tax benefit in the second quarter of 2015, and increasing our deferred tax assets.
Deposits
Deposits are summarized as follows (dollars in millions): 
 
 
 
Variance
 
September 30,
 
December 31,
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
Sweep deposits
$
20,272

 
$
19,119

 
$
1,153

 
6
 %
Complete savings deposits
3,374

 
3,753

 
(379
)
 
(10
)%
Checking deposits
1,129

 
1,137

 
(8
)
 
(1
)%
Other money market and savings deposits
795

 
833

 
(38
)
 
(5
)%
Time deposits
40

 
48

 
(8
)
 
(17
)%
Total deposits
$
25,610

 
$
24,890

 
$
720

 
3
 %
Deposits represented 72% and 62% of total liabilities at September 30, 2015 and December 31, 2014, respectively. At September 30, 2015, 88% of our customer deposits were covered by FDIC insurance. Deposits provide the benefit of lower interest costs compared with wholesale funding alternatives.

20


The majority of the deposits balance, specifically sweep deposits, is included in brokerage related cash and reported as a customer activity metric of $40.2 billion and $41.1 billion at September 30, 2015 and December 31, 2014, respectively. The total brokerage related cash balance is summarized as follows (dollars in millions): 
 
 
 
Variance
 
September 30,
 
December 31,
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
Deposits
$
25,610

 
$
24,890

 
$
720

 
3
 %
Less: bank related cash(1)
(5,338
)
 
(5,771
)
 
433

 
(8
)%
Sweep deposits at banking subsidiaries(2)
20,272

 
19,119

 
1,153

 
6
 %
Customer payables
6,040

 
6,455

 
(415
)
 
(6
)%
Customer assets held by third parties(3)
13,847

 
15,520

 
(1,673
)
 
(11
)%
Total brokerage related cash
$
40,159

 
$
41,094

 
$
(935
)
 
(2
)%
 
(1)
Bank related cash includes complete savings deposits, checking deposits, other money market and savings deposits and time deposits.
(2)
A sweep product transfers brokerage customer balances to banking subsidiaries, which hold these funds as customer deposits in FDIC insured demand deposit and money market deposit accounts.
(3)
Customer assets held by third parties are not reflected on our consolidated balance sheet and are not immediately available for liquidity purposes.

The components of customer assets held by third parties are as follows (dollars in millions):
 
 
 
Variance
 
September 30,
 
December 31,
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
Money market fund
$
7,101

 
$
7,169

 
$
(68
)
 
(1
)%
Sweep deposits at unaffiliated financial institutions
3,285

 
4,744

 
(1,459
)
 
(31
)%
Subtotal
10,386

 
11,913

 
(1,527
)
 
(13
)%
Municipal funds and other
3,461

 
3,607

 
(146
)
 
(4
)%
Customer assets held by third parties(1)
$
13,847

 
$
15,520

 
$
(1,673
)
 
(11
)%
(1)
Approximately 70% of these off-balance sheet assets resulted from our deleveraging efforts that we completed in prior periods.  We maintain the ability to transfer the majority of these customer assets to our balance sheet with notification to the third party financial institutions and customer consent, as appropriate.
Customer assets held by third parties are maintained at third party financial institutions. These customer assets included $3.3 billion and $4.7 billion of customer sweep deposits at September 30, 2015 and December 31, 2014, respectively, in the extended insurance sweep deposit account program ("ESDA") that we have in place for brokerage customers.
The ESDA program utilizes E*TRADE Bank in combination with additional third party program banks to allow certain customers the ability to insure at least $1,250,000 of the cash they hold in the ESDA program. Subject to notification of third party institutions and customer consent, as appropriate, we plan to convert customer assets held in the money market fund sweep product to sweep deposits participating in the ESDA program.
During the first quarter of 2015, we converted approximately $15.1 billion of customer assets already in the ESDA program to a new sweep deposit platform. This platform enables us to more efficiently manage our balance sheet size. We utilized this platform to direct customer sweep deposits to our balance sheet during the nine months ended September 30, 2015. During the fourth quarter of 2015 and in early 2016, we intend to transfer a portion of customer assets held by third parties to our balance sheet and expect to reach our targeted consolidated balance sheet size in early 2016.

21


Wholesale Borrowings
Wholesale borrowings, which consist of securities sold under agreements to repurchase and FHLB advances and other borrowings, are summarized as follows (dollars in millions): 
 
 
Variance
 
September 30,
 
December 31,
 
2015 vs. 2014
 
2015
 
2014
 
Amount
 
%
Trust preferred securities
$
414

 
$
428

 
$
(14
)
 
(3)%
Securities sold under agreements to repurchase and FHLB advances:
 
 
 
 
 
 
 
Securities sold under agreements to repurchase

 
3,672

 
(3,672
)
 
(100)%
FHLB advances

 
920

 
(920
)
 
(100)%
Fair value hedge adjustments and deferred costs

 
(49
)
 
49

 
(100)%
Total securities sold under agreements to repurchase and FHLB advances

 
4,543

 
(4,543
)
 
(100)%
Total wholesale borrowings
$
414

 
$
4,971

 
$
(4,557
)
 
(92)%
Wholesale borrowings represented 1% and 12% of total liabilities at September 30, 2015 and December 31, 2014, respectively. The decrease is primarily due to the termination of $4.4 billion of repurchase agreements and FHLB advances during the third quarter of 2015. We expect the termination of these legacy wholesale funding obligations to significantly reduce our funding costs, thereby improving our ability to generate net income.
We also repurchased $14 million of trust preferred securities in advance of maturity during the third quarter of 2015 and recorded a gain on early extinguishment of debt of $4 million.
Corporate Debt
Corporate debt by type is shown as follows (dollars in millions):
 
Face Value
 
Discount
 
Net
September 30, 2015
 
 
 
 
 
Interest-bearing notes:
 
 
 
 
 
3/8% Notes, due 2022
$
540

 
$
(6
)
 
$
534

5/8% Notes, due 2023
460

 
(5
)
 
455

Total interest-bearing notes
1,000

 
(11
)
 
989

Non-interest-bearing debt:
 
 
 
 
 
0% Convertible debentures, due 2019
34

 

 
34

Total corporate debt
$
1,034

 
$
(11
)
 
$
1,023

 
Face Value
 
Discount
 
Net
December 31, 2014
 
 
 
 
 
Interest-bearing notes:
 
 
 
 
 
3/8% Notes, due 2019
$
800

 
$
(5
)
 
$
795

3/8% Notes, due 2022
540

 
(7
)
 
533

Total interest-bearing notes
1,340

 
(12
)
 
1,328

Non-interest-bearing debt:
 
 
 
 
 
0% Convertible debentures, due 2019
38

 

 
38

Total corporate debt
$
1,378

 
$
(12
)
 
$
1,366


22


During the first quarter of 2015, we issued an aggregate principal amount of $460 million in 4 5/8% Notes, due 2023. We used the net proceeds from the issuance of the 4 5/8% Notes, along with $432 million of existing corporate cash, to redeem all of the outstanding 6 3/8% Notes due 2019.
Shareholders’ Equity
The activity in shareholders’ equity during the nine months ended September 30, 2015 is summarized as follows (dollars in millions):
 
Common Stock /
Additional Paid-In
Capital
 
Accumulated Deficit /
Other
Comprehensive Loss
 
Total
Beginning balance, December 31, 2014
$
7,353

 
$
(1,978
)
 
$
5,375

Net income

 
179

 
179

Net change from available-for-sale securities

 
(21
)
 
(21
)
Net change from cash flow hedging instruments

 
261

 
261

Other(1)
18

 

 
18

Ending balance, September 30, 2015
$
7,371

 
$
(1,559
)
 
$
5,812

 
(1)
Other includes employee share-based compensation and conversions of convertible debentures.
The decrease in accumulated other comprehensive loss was primarily due to the reclassification of deferred losses on cash flow hedges into earnings as a result of the termination of our legacy wholesale funding obligations in September 2015.
LIQUIDITY AND CAPITAL RESOURCES
We have established liquidity and capital policies to support the successful execution of our business strategies, while ensuring ongoing and sufficient liquidity through the business cycle. We believe liquidity is of critical importance to the Company and especially important within E*TRADE Bank and our broker-dealer subsidiaries. The objective of our policies is to ensure that we can meet our corporate, banking and broker-dealer liquidity needs under both normal operating conditions and under periods of stress in the financial markets.
Liquidity
Our corporate liquidity needs are primarily driven by capital needs at E*TRADE Bank and E*TRADE Clearing as well as by the amount of principal and interest due on our corporate debt. Our banking and brokerage liquidity needs are driven primarily by the level and volatility of our customer activity. Management maintains a set of liquidity sources and monitors certain business trends and market metrics closely in an effort to ensure we have sufficient liquidity and to avoid dependence on other more expensive sources of funding.
Management believes the following are the key sources of liquidity that impact our ability to meet our liquidity needs: corporate cash, bank cash, deposits, securities lending, customer payables, unused FHLB borrowing capacity, E*TRADE Clearing's liquidity lines and the revolving credit facility at the parent company.

23


Consolidated Cash and Equivalents
The consolidated cash and equivalents balance decreased by $330 million to $1.5 billion at September 30, 2015 when compared to December 31, 2014. The majority of this balance was cash held in regulated subsidiaries outlined as follows (dollars in millions): 
 
September 30,
 
December 31,
 
September 30,
 
2015
 
2014
 
2014
Corporate cash
$
432

 
$
233

 
$
610

Bank cash(1)
443

 
1,523

 
1,175

U.S. broker-dealers(1)
549

 
N/A

 
N/A

International brokerage and other cash
29

 
27

 
24

Total consolidated cash and equivalents
$
1,453

 
$
1,783

 
$
1,809

(1)
U.S. broker-dealers include E*TRADE Securities and E*TRADE Clearing. E*TRADE Securities and E*TRADE Clearing were moved out from under E*TRADE Bank effective February 1, 2015 and July 1, 2015, respectively. Bank cash included $764 million and $691 million of cash held by U.S. broker-dealers at December 31, 2014 and September 30, 2014, respectively.
Corporate cash is the primary source of liquidity at the parent company. We define corporate cash as cash held at the parent company as well as cash held in certain subsidiaries, not including bank and broker-dealer subsidiaries, that can distribute cash to the parent company without any regulatory approval or notification. We believe corporate cash is a useful measure of the parent company’s liquidity as it is the primary source of capital above and beyond the capital deployed in our regulated subsidiaries. Corporate cash can fluctuate in any given quarter and is impacted primarily by tax settlements, approval and timing of subsidiary dividends, debt service costs and other overhead cost sharing arrangements.
Corporate cash ended the third quarter of 2015 at $432 million, up from $233 million at December 31, 2014. Corporate cash included dividends of $281 million from E*TRADE Bank and $515 million from E*TRADE Securities to the parent company during the nine months ended September 30, 2015. We used $432 million of corporate cash along with the net proceeds from the issuance of $460 million of corporate debt to redeem $800 million in aggregate principal amount of our higher cost corporate debt during the first quarter of 2015. This transaction decreased our annual debt service costs from $80 million to $50 million and reduced our total corporate debt to $1.0 billion. We target corporate cash to cover at least two times our scheduled annual corporate debt service payments and scheduled maturities over the next 12 months. As such, our target is approximately $100 million as we do not have any corporate debt with scheduled maturities in the next 12 months.
The senior secured revolving credit facility enhances our ability to meet liquidity needs at the parent company. During the first quarter of 2015, we increased our revolving credit facility at the parent company by an additional $50 million to a total available line of credit of $250 million. We have the ability to borrow against this revolving credit facility for working capital and general corporate purposes. Our revolving credit facility contains certain maintenance covenants, including the requirement for the parent company to maintain unrestricted cash of at least $100 million. At September 30, 2015, there was no outstanding balance under this credit facility. Additionally, the parent company had $749 million in net deferred tax assets at September 30, 2015, which will ultimately become sources of corporate cash as the parent company’s subsidiaries reimburse the parent company for the use of its deferred tax assets.
Deposits
Management believes that within deposits, sweep deposits are of particular importance as they are the most stable source of liquidity for E*TRADE Bank when compared to non-sweep deposits. While in recent periods we have transferred customer sweep deposits to third party banks that participate in our ESDA program as well as to third party money market funds, we maintain the ability to transfer the majority of these off-balance sheet deposits to E*TRADE Bank's balance sheet with notification to the third party financial institutions and customer consent, as appropriate.
During the first quarter of 2015, we converted approximately $15.1 billion of customer assets already in the ESDA program to a new sweep deposit platform. This platform enables us to more efficiently manage our balance sheet size. During the fourth quarter of 2015 and in early 2016, we intend to transfer a portion of customer assets held by third parties to our balance sheet and expect to reach our targeted consolidated balance sheet size in early 2016.

24


We also have the ability to generate liquidity in the form of additional deposits by raising the yield on our customer deposit products.
Liquidity Available from Subsidiaries
Liquidity available to us from our subsidiaries is limited by regulatory requirements. Loans by E*TRADE Bank to the parent company and its other non-bank subsidiaries are subject to various quantitative, arm’s length, collateralization and other requirements. E*TRADE Bank and its subsidiaries require regulatory approval prior to the payment of dividends to the parent company. As E*TRADE Securities and E*TRADE Clearing are no longer subsidiaries of E*TRADE Bank, they can pay dividends to the parent company with proper regulatory notifications.
Other Sources of Liquidity
In September 2015, we terminated $4.4 billion of our legacy wholesale funding obligations at E*TRADE Bank. We may continue utilizing wholesale funding sources for short-term liquidity and contingency funding requirements. Our ability to borrow these funds is dependent upon the continued availability of funding in the wholesale borrowings market. In addition, we can borrow from the Federal Reserve Bank’s discount window to meet short-term liquidity requirements, although it is not viewed as a primary source of funding. At September 30, 2015, E*TRADE Bank had approximately $3.4 billion and $0.9 billion in additional collateralized borrowing capacity with the FHLB and the Federal Reserve Bank, respectively.
We have historically relied on securities lending, customer payables, lines of credit with E*TRADE Bank and the parent company, and committed and uncommitted lines of credit with unaffiliated banks to provide liquidity and finance margin lending at E*TRADE Clearing. E*TRADE Clearing maintains secured committed lines of credit with two unaffiliated banks, aggregating to $175 million at September 30, 2015, that are scheduled to mature in June 2016. E*TRADE Clearing also maintains uncommitted lines of credit with several unaffiliated banks, which increased by $75 million during the third quarter of 2015 to $450 million at September 30, 2015. During the second quarter of 2015, E*TRADE Clearing entered into a 364-day, $345 million senior unsecured revolving credit facility with a syndicate of banks, which brought its total liquidity lines to $970 million. The credit facility contains maintenance covenants related to E*TRADE Clearing's minimum consolidated tangible net worth and regulatory net capital ratio. There were no outstanding balances for these lines at September 30, 2015. Also, prior to E*TRADE Clearing moving out from under E*TRADE Bank in July 2015, E*TRADE Bank contributed $150 million of capital to E*TRADE Clearing in June 2015.
Capital Resources
Executing on our capital plan remains a priority for us. We submitted an initial capital plan to the OCC and Federal Reserve in 2012 and have subsequently updated the plan annually. The plan includes our five-year business strategy; forecasts of our business results and capital ratios; capital distribution plans in current and adverse operating conditions; and internally developed stress tests. We believe we have made important progress since we laid out our capital plan, as evidenced by:
$756 million in quarterly dividends that our regulators approved from E*TRADE Bank since 2013, including $281 million during the nine months ended September 30, 2015;
regulatory approval to operate E*TRADE Bank at a 9.0% Tier 1 leverage ratio; and
the decline in FDIC insurance premiums.
We also received regulatory approval to move our U.S. broker-dealers, E*TRADE Securities and E*TRADE Clearing, out from under E*TRADE Bank. E*TRADE Securities was moved out from under E*TRADE Bank in February 2015 and subsequently paid dividends totaling $515 million to the parent company. E*TRADE Clearing was moved out from under E*TRADE Bank in July 2015, after bolstering its standalone capital and liquidity levels. See the Other Sources of Liquidity section above for more information. The revised organizational structure provides increased capital flexibility as it enables us to dividend excess regulatory capital at our broker-dealers to the parent company.
We do not intend to seek a dividend from E*TRADE Bank during the fourth quarter of 2015, but intend to resume requesting regulatory approval in the first quarter of 2016 to issue a dividend each quarter equivalent to E*TRADE Bank's net income from the previous quarter.

25


Bank Capital Requirements
The Dodd-Frank Act requires all companies, including savings and loan holding companies, that directly or indirectly control an insured depository institution to serve as a source of strength for the institution. The implementation of holding company capital requirements impacted us as the parent company was not previously subject to regulatory capital requirements. These requirements became effective for us during the first quarter of 2015, subject to a phase-in period for certain requirements over several years, as further explained below.
In July 2013, the U.S. Federal banking agencies finalized a rule to implement Basel III in the U.S., which provides an updated framework for the calculation of a banking organization’s regulatory capital and risk-weighted assets. The Basel III rule established Common Equity Tier 1 capital as a new tier of capital, raised the minimum thresholds for required capital, increased minimum required risk-based capital ratios, narrowed the eligibility criteria for regulatory capital instruments, provided for new regulatory capital deductions and adjustments, and modified methods for calculating risk-weighted assets (the denominator of risk-based capital ratios) by, among other things, strengthening counterparty credit risk capital requirements. We are currently in compliance with the Basel III capital requirements now applicable to us and we have no plans to raise additional capital as a result of these new requirements.
The Basel III final rule also introduces a capital conservation buffer that limits a banking organization’s ability to make capital distributions and discretionary bonus payments to executive officers if a banking organization fails to maintain a Common Equity Tier 1 capital conservation buffer of more than 2.5%, on a fully phased-in basis, of total risk-weighted assets above each of the following minimum risk-based capital ratio requirements: Common Equity Tier 1 (4.5%), Tier 1 (6.0%), and total risk-based capital (8.0%). This requirement will begin to take effect on January 1, 2016, and will be fully phased in by 2019. Certain new regulatory deductions and adjustments are subject to a phase-in period over the next four years, beginning at 40% in 2015 and fully implemented at 100% in 2018.
Several elements of the final rule had a meaningful impact to us. The vast majority of our margin receivables qualified for 0% risk-weighting and we included a larger portion of our deferred tax assets in regulatory capital, both having a favorable impact on our current capital ratios. A portion of this benefit was offset as we are phasing out trust preferred securities from the parent company's capital. In addition, in the first quarter of 2015 we made the one-time permanent election to exclude accumulated other comprehensive income ("AOCI") from the calculation of Common Equity Tier 1 capital.

26


At September 30, 2015, our regulatory capital ratios for E*TRADE Bank were well above the minimum ratios required to be "well capitalized." E*TRADE Bank's capital ratios are calculated as follows (dollars in millions):
 
September 30,
 
December 31,
 
September 30,
 
2015(1)
 
2014(1)
 
2014(1)
E*TRADE Bank shareholders’ equity(2)
$
3,171

 
$
6,102

 
$
6,014

Deduct:
 
 
 
 
 
Losses in other comprehensive income on available-for-sale debt securities and cash flow hedges, net of tax
(14
)
 
(255
)
 
(304
)
Goodwill and other intangible assets, net of deferred tax liabilities
38

 
1,467

 
1,482

Disallowed deferred tax assets
187

 
342

 
397

E*TRADE Bank Tier 1 capital/Common Equity Tier 1 capital(2)(3)
2,960

 
4,548

 
4,439

Add:
 
 
 
 
 
Allowable allowance for loan losses
108

 
224

 
228

E*TRADE Bank total capital(2)
$
3,068

 
$
4,772

 
$
4,667

 
 
 
 
 
 
E*TRADE Bank average/total assets(2)(4)
$
32,466

 
$
44,672

 
$
44,510

Deduct:
 
 
 
 
 
Disallowed deferred tax assets
187

 
342

 
397

Goodwill and other intangible assets, net of deferred tax liabilities
38

 
1,467

 
1,482

Other

 
(13
)
 
(51
)
E*TRADE Bank adjusted average/total assets for leverage capital purposes(1)
$
32,241

 
$
42,876

 
$
42,682

 
 
 
 
 
 
E*TRADE Bank total risk-weighted assets(2)(5)
$
8,230

 
$
17,717

 
$
18,035

 
 
 
 
 
 
E*TRADE Bank Tier 1 leverage ratio (Tier 1 capital / Adjusted total assets for leverage capital purposes)(2)
9.2
%
 
10.6
%
 
10.4
%
E*TRADE Bank Tier 1 capital / Total risk-weighted assets(2)
36.0
%
 
25.7
%
 
24.6
%
E*TRADE Bank total capital / Total risk-weighted assets(2)
37.3
%
 
26.9
%
 
25.9
%
E*TRADE Bank Common Equity Tier 1 capital(3) / Total risk-weighted assets(2)
36.0
%
 
N/A

 
N/A

 
(1)
Due to the change in regulatory requirements described above, the 2015 ratios were calculated under Basel III requirements and the 2014 ratios were calculated under Basel I requirements.
(2)
Amounts presented for E*TRADE Bank in 2015 exclude E*TRADE Securities as of February 1, 2015, the date the subsidiary was transferred out from under E*TRADE Bank. E*TRADE Clearing was moved out from under E*TRADE Bank in July 2015.
(3)
Common Equity Tier 1 capital under Basel III replaced Tier 1 common capital. Prior to Basel III becoming effective, E*TRADE Bank’s Tier 1 common ratio was a non-GAAP measure that management believes is an important measure of capital strength. E*TRADE Bank's Tier 1 common ratio was 25.7% and 24.6% as of December 31, 2014 and September 30, 2014, respectively.
(4)
As of September 30, 2015, E*TRADE Bank’s Tier 1 Leverage ratio was calculated using average total assets. Prior to Basel III becoming effective for E*TRADE Bank, E*TRADE Bank’s Tier 1 Leverage ratio was calculated using end of period total assets.
(5)
Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets. Due to the change in regulatory requirements described above, in 2015 the vast majority of our margin receivables qualified for 0% risk-weighting.


27


At September 30, 2015, our regulatory capital ratios for E*TRADE Financial were well above the minimum ratios required to be "well capitalized." E*TRADE Financial's capital ratios are calculated as follows (dollars in millions):
 
September 30,
 
December 31,
 
September 30,
 
2015(1)
 
2014(1)
 
2014(1)
E*TRADE Financial shareholders’ equity
$
5,812

 
$
5,375

 
$
5,274

Deduct:
 
 
 
 
 
Losses in other comprehensive income on available-for-sale debt securities and cash flow hedges, net of tax
(14
)
 
(255
)
 
(304
)
Goodwill and other intangible assets, net of deferred tax liabilities
1,428

 
1,592

 
1,609

Disallowed deferred tax assets
873

 
1,008

 
1,063

Other(2)
(105
)
 

 

E*TRADE Financial Common Equity Tier 1 capital(3)
3,630

 
3,030

 
2,906

Add:
 
 
 
 
 
Qualifying restricted core capital elements (trust preferred
securities)(2)

 
433

 
433

E*TRADE Financial Tier 1 capital
3,630

 
3,463

 
3,339

Add:
 
 
 
 
 
Allowable allowance for loan losses
126

 
223

 
228

Non-qualifying capital instruments subject to phase-out (trust preferred securities)(2)
314

 

 

E*TRADE Financial total capital
$
4,070

 
$
3,686

 
$
3,567

 
 
 
 
 
 
E*TRADE Financial average total assets
$
44,732

 
$
45,445

 
$
45,869

Deduct:
 
 
 
 
 
Goodwill and other intangible assets, net of deferred tax liabilities
1,428

 
1,592

 
1,609

Disallowed deferred tax assets
873

 
1,008

 
1,063

Other(2)
(105
)
 

 

E*TRADE Financial adjusted average total assets for leverage capital purposes
$
42,536

 
$
42,845

 
$
43,197

 
 
 
 
 
 
E*TRADE Financial total risk-weighted assets(4)
$
9,196

 
$
17,683

 
$
18,070

 
 
 
 
 
 
E*TRADE Financial Tier 1 leverage ratio (Tier 1 capital / Adjusted average total assets for leverage capital purposes)
8.5
%
 
8.1
%
 
7.7
%
E*TRADE Financial Tier 1 capital / Total risk-weighted assets
39.5
%
 
19.6
%
 
18.5
%
E*TRADE Financial total capital / Total risk-weighted assets
44.3
%
 
20.8
%
 
19.7
%
E*TRADE Financial Common Equity Tier 1 capital(3) / Total risk-weighted assets
39.5
%
 
N/A

 
N/A

(1)
Due to the change in regulatory requirements described above, the 2015 ratios were calculated under Basel III requirements. The 2014 capital ratios were non-GAAP measures as the parent company was not yet held to regulatory capital requirements and were calculated based on the Federal Reserve’s well-capitalized requirements then applicable to bank holding companies. Management believes the non-GAAP ratios are an important measure of the Company's capital strength and managed capital against ratios then applicable to bank holding companies in preparation for the application of these requirements.
(2)
As a result of applying the transition provisions under Basel III, the Company included 25% of the trust preferred securities ("TRUPs") in the calculation of E*TRADE Financial’s Tier 1 capital and 75% of the TRUPs in the calculation of E*TRADE Financial’s total capital. Prior to Basel III becoming effective for E*TRADE Financial, the Company included 100% of the TRUPs in E*TRADE Financial’s Tier 1 capital due to the regulatory agencies’ delay in the implementation of the TRUPs phase-out until January 1, 2015.
(3)
Common Equity Tier 1 capital under Basel III replaced Tier 1 common capital. E*TRADE Financial's Tier 1 common ratio was 17.1% and 16.1% as of December 31, 2014 and September 30, 2014, respectively.
(4)
Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets. Due to the change in regulatory requirements described above, in 2015 the vast majority of our margin receivables qualified for 0% risk-weighting.

28


Broker-Dealer Capital Requirements
Our broker-dealer subsidiaries are subject to capital requirements determined by their respective regulators. At September 30, 2015, all of our brokerage subsidiaries met their minimum net capital requirements, ending the period with excess net capital of $830 million.
E*TRADE Clearing was moved out from under E*TRADE Bank in July 2015. Prior to this move, E*TRADE Bank contributed $150 million of capital to E*TRADE Clearing in June 2015. Excess net capital at E*TRADE Clearing is $774 million, at September 30, 2015.

Stress Testing
On October 9, 2012, the U.S. Federal banking agencies, including the OCC and the Federal Reserve, issued final rules implementing provisions of the Dodd-Frank Act that require banking organizations with total consolidated assets of more than $10 billion but less than $50 billion to conduct annual company-run stress tests, report the results to their primary federal regulator and the Federal Reserve and publish a summary of the results. Under the rules, stress tests must be conducted using certain scenarios (baseline, adverse and severely adverse), which the OCC and Federal Reserve will publish by November 15 of each year.
Under the OCC stress test regulations, E*TRADE Bank is required to conduct stress testing using the prescribed stress-testing methodologies. E*TRADE Bank submitted the results of its second annual stress test prior to March 31, 2015, as required. In the second quarter of 2015 we received notification from the OCC on our stress test submission, noting that we remained well above the regulatory well-capitalized levels for all capital ratios across all scenarios. We are satisfied with the feedback around our stress testing process, approach and methodologies.
Under the final Federal Reserve regulations, the parent company will be required to conduct its first stress test using financial statement data as of September 30, 2016. We will be required to report the results of its first stress test to the Federal Reserve on or before March 31, 2017, and to disclose a summary of its first stress test results in June 2017.
FDIC Deposit Insurance Fund Assessment Proposal
                On October 22, 2015, the FDIC released a notice of a proposed rulemaking to add a surcharge to the regular deposit insurance fund assessments of banks with $10 billion or more in assets which would include E*TRADE Bank.  If this rule were finalized as proposed, E*TRADE Bank would be subject to an additional surcharge applied to its assessment base, beginning sometime in 2016 and likely continuing through 2018. There is a 60-day comment period and the Company is continuing to monitor the developments related to this proposed rulemaking.
Off-Balance Sheet Arrangements
We enter into various off-balance-sheet arrangements in the ordinary course of business, primarily to meet the needs of our customers and to reduce our own exposure to interest rate risk. These arrangements include firm commitments to extend credit and letters of credit. Additionally, we enter into guarantees and other similar arrangements as part of transactions in the ordinary course of business. For additional information on each of these arrangements, see Item 1. Consolidated Financial Statements (Unaudited).
RISK MANAGEMENT
As a financial services company, our business exposes us to certain risks. The identification, mitigation and management of existing and potential risks are keys to effective enterprise risk management. There are certain risks that are inherent to our business (e.g. execution of transactions) whereas other risks will present themselves through the conduct of that business. We seek to monitor and manage our significant risk exposures through a set of board approved limits as well as Key Risk Indicators or metrics. We have in place a governance framework that regularly reports metrics, major risks and exposures to senior management and the Board of Directors. As of July 1, 2015, our risk management framework became subject to the risk committee requirement for publicly traded bank holding companies with total consolidated assets of greater than $10 billion and less than $50 billion, contained in the Federal Reserve’s enhanced prudential standards for bank holding companies and foreign banking organizations. Our framework, as described below, is in compliance with all applicable requirements.

29


We have a Board-approved Risk Appetite Statement ("RAS") which we disseminate to employees. The RAS specifies the significant risks we are exposed to and our tolerance of those risks. As described in the RAS, our business exposes us to the following nine major categories of risk:
Credit Risk—the risk of loss arising from the inability or failure of a borrower or counterparty to meet its credit obligations.
Interest Rate Risk—the risk to earnings or capital arising from movements in interest rates. This includes convexity risk, which arises primarily from the mortgage holders' option to prepay their mortgages and deposit holders' option to withdraw their deposits.
Liquidity Risk—the potential inability to meet contractual and contingent financial obligations either on- or off-balance sheet, as they come due.
Market Risk—the risk that asset values or income streams will be adversely affected by changes in market conditions.
Operational Risk—the risk of loss due to failure of people, processes and systems, or damage to physical assets caused by unexpected events.
IT and Cyber Security Risk—the risk of loss of customer or company data, integrity, or availability of systems through the compromise of our electronic digital media (e.g., computers, mobile devices).
Strategic Risk—the risk of loss of market size, market share or margin in any business, leading to lost revenues and potentially significant reductions to net income.
Reputational Risk—the potential that negative perceptions regarding our conduct or business practices will adversely affect valuation, profitability, operations or customer base or require costly litigation or other measures.
Legal, Regulatory and Compliance Risk—the current and prospective risk to earnings or capital arising from violations of, or non-conformance with, laws, rules, regulations, prescribed practices, internal policies, and procedures, or ethical standards.
For additional information about our interest rate risk, see Item 3. Quantitative and Qualitative Disclosures about Market Risk. For additional information on liquidity risk, see Liquidity and Capital Resources in Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations. Market risk, operational risk, strategic risk, reputational risk and legal, regulatory and compliance risk and the management of risk are more fully described in Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2014. We are also subject to other risks that could impact our business, financial condition, results of operations or cash flows in future periods. See Item 1A. Risk Factors in the Annual Report on Form 10-K for the year ended December 31, 2014.
Credit Risk Management
Credit risk is the risk of loss arising from the inability or failure of a borrower or counterparty to meet its credit obligations. We are exposed to credit risk in the following areas:
We hold credit risk exposure in our loan portfolio. We are not currently originating or purchasing loans, and we are continuing our strategy of reducing balance sheet risk through loan portfolio run-off.
We extend margin loans to our brokerage customers which exposes us to the risk of credit losses in the event we cannot liquidate collateral during significant market movements.
We engage in financial transactions with counterparties which expose us to credit losses in the event a counterparty cannot meet its obligations. These financial transactions include our invested cash, securities lending, repurchase agreements and derivatives contracts, as well as the settlement of trades.
Credit risk is monitored by our Credit Committee and Margin Risk Committee. The Credit Committee's objective is to evaluate current and expected credit performance of the Company’s loans, investments, borrowers and counterparties relative to market conditions and the probable impact on the Company’s financial performance. They establish credit risk guidelines in accordance with the Company’s strategic objectives and existing policies. The Credit

30


Committee reviews investment and lending activities involving credit risk to ensure consistency with those established guidelines. These reviews involve an analysis of portfolio balances, delinquencies, losses, recoveries, default management and collateral liquidation performance, as well as any credit risk mitigation efforts relating to the portfolios. The Margin Risk Committee is responsible for identifying, monitoring and mitigating, where necessary, risks arising from margin lending activities, including the associated credit risk. The Margin Risk Committee is also responsible for reviewing and approving margin risk limits and for monitoring adherence to the margin risk limits. In addition, the Credit Committee reviews and approves credit related counterparties engaged in financial transactions with the Company.
Loss Mitigation on the Loan Portfolio
Our credit risk operations team focuses on the mitigation of potential losses in the loan portfolio. Through a variety of strategies, including voluntary line closures, automatically freezing lines on all delinquent accounts, and freezing lines on loans with materially reduced home equity, we reduced our exposure to open home equity lines from a high of over $7 billion in 2007 to approximately $90 million at September 30, 2015.
We have loan modification programs that focus on the mitigation of potential losses in the one- to four- family and home equity mortgage loan portfolio by targeting borrowers experiencing financial difficulties. During the nine months ended September 30, 2015 and 2014, we modified $10 million and $17 million of one- to four-family loans, respectively, and $11 million of home equity loans for both periods, under these programs in which the modifications were considered TDRs. We have also begun offering a loan modification program to a subset of borrowers with home equity lines of credit whose original loan terms provided the borrowers the option to accelerate their date of conversion to amortizing loans. As certain terms of our offer represented economic concessions, such as longer amortization periods than were in the original loan agreements, this program resulted in $14 million of TDRs and $44 million of modifications not classified as TDRs during the first quarter of 2015. Loan modification volume may increase in future periods to mitigate potential losses as the volume of mortgage loans reaching the end of their interest-only period increases.
We also process minor modifications on a number of loans through traditional collections actions taken in the normal course of servicing delinquent accounts. Minor modifications resulting in an insignificant delay in the timing of payments are not considered economic concessions and therefore are not classified as TDRs. At September 30, 2015 and December 31, 2014, we had $21 million and $25 million, respectively, of mortgage loans with minor modifications that were not considered TDRs. Approximately 10% and 5% of these loans were classified as nonperforming at September 30, 2015 and December 31, 2014, respectively. We currently do not have any active loan modification program for consumer and other loans.
Currently, our entire loans receivable portfolio is serviced by other companies. To reduce vendor, operational and regulatory risks, we have an initiative to assess our servicing relationships and, where appropriate, consolidate loan servicing or transfer certain mortgage loans to servicers that specialize in managing troubled assets. During the nine months ended September 30, 2015, we completed servicer transfers of $1.1 billion of mortgage loans as a result of this initiative. At September 30, 2015, $3.3 billion gross unpaid principal balance of our mortgage loans were held at servicers that specialize in managing troubled assets. We believe this initiative has improved and will continue to improve the credit performance of the loans transferred compared to the expected credit performance of these same loans if they had not been transferred.
We continue to review the mortgage loan portfolio in order to identify loans to be repurchased by the originator; however, we consider this effort to be substantially complete. Our review has primarily focused on identifying loans with violations of transaction representations and warranties or material misrepresentation on the part of the seller. Any loans identified with these deficiencies are submitted to the original seller for repurchase. During the nine months ended September 30, 2015 and 2014, we received one-time payments of $2 million and $11 million, respectively, from certain third party mortgage originators to satisfy in full all pending and future repurchase requests with them. We recognized these settlements as recoveries to the allowance for loan losses, resulting in a corresponding reduction to net charge-offs as well as our provision (benefit) for loan losses. Approximately $4 million of loans were repurchased by or settled with the original sellers during the nine months ended September 30, 2015, for a total of $461 million of loans that were repurchased, including global settlements, since we actively started reviewing our purchased loan portfolio beginning in 2008.

31


CONCENTRATIONS OF CREDIT RISK
Loans
One- to four-family loans include interest-only loans for a five to ten year period, followed by an amortizing period ranging from 20 to 25 years. At September 30, 2015, 40% of our one- to four-family portfolio were not yet amortizing. However, during the trailing twelve months ended September 30, 2015, approximately 16% of these borrowers made voluntary annual principal payments of at least $2,500 and slightly over a third of those borrowers made voluntary annual principal payments of at least $10,000.
The home equity loan portfolio is primarily second lien loans on residential real estate properties, which have a higher level of credit risk than first lien mortgage loans. Approximately 13% of the home equity loan portfolio was in the first lien position and we held both the first and second lien positions in less than 1% of the home equity loan portfolio at September 30, 2015. The home equity loan portfolio consisted of approximately 18% of home equity installment loans and approximately 82% of home equity lines of credit at September 30, 2015.
Home equity installment loans are primarily fixed rate and fixed term, fully amortizing loans that do not offer the option of an interest-only payment. The majority of home equity lines of credit convert to amortizing loans at the end of the draw period, which typically ranges from five to ten years. Approximately 5% of this portfolio will require the borrowers to repay the loan in full at the end of the draw period, commonly referred to as "balloon loans." At September 30, 2015, 65% of the home equity line of credit portfolio had not converted from the interest-only draw period and had not begun amortizing. However, during the trailing twelve months ended September 30, 2015, approximately 40% of these borrowers made annual principal payments of at least $500 on their home equity lines of credit and slightly under half of those borrowers reduced their principal balance by at least $2,500.
The following table outlines when one- to four-family and home equity lines of credit convert to amortizing by percentage of the one- to four-family and home equity line of credit portfolios, respectively, at September 30, 2015: 
Period of Conversion to Amortizing Loan
% of One- to Four-Family
Portfolio
 
% of Home Equity Line of
Credit Portfolio
Already amortizing
60%
 
35%
Through December 31, 2015
1%
 
5%
Year ending December 31, 2016
17%
 
44%
Year ending December 31, 2017
22%
 
15%
Year ending December 31, 2018 or later
—%
 
1%
We track and review factors to predict and monitor credit risk in the mortgage loan portfolio on an ongoing basis. These factors include: loan type, estimated current LTV/CLTV ratios, delinquency history, borrowers’ current credit scores, housing prices, loan vintage and geographic location of the property. We believe the LTV/CLTV ratios and credit scores are the key factors in determining future loan performance. The factors are updated on at least a quarterly basis. For the consumer and other loan portfolio, we track and review delinquency status to predict and monitor credit risk on at least a quarterly basis.

32


The following tables show the distribution of the mortgage loan portfolios by credit risk factor at September 30, 2015 and December 31, 2014 (dollars in millions): 
  
One- to Four-Family
 
Home Equity
Current LTV/CLTV (1)
September 30, 2015
 
December 31, 2014
 
September 30, 2015
 
December 31, 2014
<=80%
$
1,554

 
$
1,757

 
$
894

 
$
1,081

80%-100%
649

 
807

 
582

 
755

100%-120%
255

 
311

 
441

 
557

>120%
162

 
185

 
353

 
441

Total mortgage loans receivable
$
2,620

 
$
3,060

 
$
2,270

 
$
2,834

Average estimated current LTV/CLTV (2)
78
%
 
79
%
 
91
%
 
92
%
Average LTV/CLTV at loan origination (3)
71
%
 
71
%
 
81
%
 
80
%
 
(1)
Current CLTV calculations for home equity loans are based on the maximum available line for home equity lines of credit and outstanding principal balance for home equity installment loans. For home equity loans in the second lien position, the original balance of the first lien loan at origination date and updated valuations on the property underlying the loan are used to calculate CLTV. Current property values are updated on a quarterly basis using the most recent property value data available to us. For properties in which we did not have an updated valuation, we utilized home price indices to estimate the current property value.
(2)
The average estimated current LTV/CLTV ratio reflects the outstanding balance at the balance sheet date and the maximum available line for home equity lines of credit, divided by the estimated current value of the underlying property.
(3)
Average LTV/CLTV at loan origination calculations are based on LTV/CLTV at time of purchase for one- to four-family purchased loans and home equity installment loans and maximum available line for home equity lines of credit.
  
One- to Four-Family
 
Home Equity
Current FICO (1)
September 30, 2015
 
December 31, 2014
 
September 30, 2015
 
December 31, 2014
>=720
$
1,503

 
$
1,734

 
$
1,172

 
$
1,487

719 - 700
244

 
296

 
231

 
292

699 - 680
210

 
260

 
199

 
238

679 - 660
181

 
197

 
157

 
203

659 - 620
193

 
237

 
211

 
258

<620
289

 
336

 
300

 
356

Total mortgage loans receivable
$
2,620

 
$
3,060

 
$
2,270

 
$
2,834

(1)
FICO scores are updated on a quarterly basis; however, there were approximately $40 million and $49 million of one- to four-family loans at September 30, 2015 and December 31, 2014, respectively, and $3 million and $4 million of home equity loans, respectively, for which the updated FICO scores were not available. For these loans, the current FICO distribution included the most recent FICO scores where available, otherwise the original FICO score was used.
The average age of our mortgage loans receivable was 9.6 and 8.9 years at September 30, 2015 and December 31, 2014, respectively. Approximately 38% of our mortgage loans receivable were concentrated in California at both September 30, 2015 and December 31, 2014. No other state had concentrations of mortgage loans that represented 10% or more of our mortgage loans receivable at September 30, 2015 and December 31, 2014.
Allowance for Loan Losses
The allowance for loan losses is management’s estimate of probable losses inherent in the loan portfolio at the balance sheet date, as well as the forecasted losses, including economic concessions to borrowers, over the estimated remaining life of loans modified as TDRs. The general allowance for loan losses includes a qualitative component to account for a variety of factors that present additional uncertainty that may not be fully considered in the quantitative loss model but are factors we believe may impact the level of credit losses. For additional information on management's estimate of the allowance for loan losses, see Summary of Critical Accounting Policies and Estimates in Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

33


The following table presents the allowance for loan losses by loan portfolio at September 30, 2015 and December 31, 2014 (dollars in millions): 
 
One- to Four-Family
 
Home Equity
 
Consumer and Other
 
Total
 
September 30, 2015
 
December 31, 2014
 
September 30, 2015
 
December 31, 2014
 
September 30, 2015
 
December 31, 2014
 
September 30, 2015
 
December 31, 2014
General reserve:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Quantitative component
$
26

 
$
11

 
$
264

 
$
281

 
$
7

 
$
9

 
$
297

 
$
301

Qualitative component
2

 
7

 
10

 
29

 

 
1

 
12

 
37

Specific valuation allowance
11

 
9

 
56

 
57

 

 

 
67

 
66

Total allowance for loan losses
$
39


$
27


$
330


$
367


$
7


$
10


$
376


$
404

Allowance as a % of loans
receivable
(1)
1.5
%
 
0.9
%
 
14.5
%
 
12.9
%
 
2.0
%
 
2.1
%
 
7.1
%
 
6.3
%
 
(1)
Allowance as a percentage of loans receivable is calculated based on the gross loans receivable including net unamortized premiums for each respective category.

Total loans receivable designated as held-for-investment decreased $1.1 billion during the nine months ended September 30, 2015. The allowance for loan losses was $376 million, or 7% of total loans receivable, as of September 30, 2015 compared to $404 million, or 6% of total loans receivable, as of December 31, 2014, reflecting continued improvement in economic conditions, charge-off recoveries and loan portfolio run-off, offset by the impact of enhancements to our modeling practices for the allowance for loan losses during the nine months ended September 30, 2015. For additional information on management's estimate of the allowance for loan losses, see Summary of Critical Accounting Policies and Estimates in Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
Troubled Debt Restructurings
TDRs include two categories of loans: (1) loan modifications completed under our loss mitigation programs in which economic concessions were granted to borrowers experiencing financial difficulty, and (2) loans that have been charged-off based on the estimated current value of the underlying property less estimated selling costs due to bankruptcy notification even if the loan has not been modified under the Company’s programs. The following table shows total TDRs by category at September 30, 2015 and December 31, 2014 (dollars in millions):
 
Loans Modified
as TDRs(1)
 
Bankruptcy
Loans
 
Total TDRs
September 30, 2015
 
 
 
 
 
One- to four-family
$
175

 
$
121

 
$
296

Home equity
169

 
39

 
208

Total
$
344

 
$
160

 
$
504

December 31, 2014
 
 
 
 

One- to four-family
$
185

 
$
131

 
$
316

Home equity
169

 
48

 
217

Total
$
354

 
$
179

 
$
533


(1)
Includes loans modified as TDRs that also had received a bankruptcy notification of $43 million and $42 million at September 30, 2015 and December 31, 2014, respectively.

34


The following table shows total TDRs by delinquency category at September 30, 2015 and December 31, 2014 (dollars in millions): 
 
TDRs
Current
 
TDRs 30-89
Days
Delinquent
 
TDRs 90-179
Days
Delinquent
 
TDRs 180+
Days
Delinquent
 
Total Recorded
Investment
in
TDRs
September 30, 2015
 
 
 
 
 
 
 
 
 
One- to four-family
$
224

 
$
18

 
$
8

 
$
46

 
$
296

Home equity
171

 
10

 
7

 
20

 
208

Total
$
395

 
$
28

 
$
15

 
$
66

 
$
504

December 31, 2014
 
 
 
 
 
 
 
 
 
One- to four-family
$
232

 
$
24

 
$
12

 
$
48

 
$
316

Home equity
178

 
14

 
6

 
19

 
217

Total
$
410

 
$
38

 
$
18

 
$
67

 
$
533

TDRs on accrual status, which are current and have made six or more consecutive payments, were $236 million and $248 million at September 30, 2015 and December 31, 2014, respectively.
Troubled Debt Restructurings – Loan Modifications
We believe the distinction between loans modified as TDRs and total TDRs, which include bankruptcy loans, is important. Our loan modification programs focus on the mitigation of potential losses through making an economic concession to a borrower, whereas with loans for which we have received bankruptcy notification we have not taken any loss mitigation actions. The following table shows loans modified as TDRs by delinquency category at September 30, 2015 and December 31, 2014 (dollars in millions): 
 
Modifications
Current
 
Modifications
30-89 Days
Delinquent
 
Modifications
90-179 Days
Delinquent
 
Modifications
180+ Days
Delinquent
 
Total Recorded
Investment in
Modifications
September 30, 2015
 
 
 
 
 
 
 
 
 
One- to four-family
$
148

 
$
8

 
$
5

 
$
14

 
$
175

Home equity
146

 
7

 
5

 
11

 
169

Total
$
294

 
$
15

 
$
10

 
$
25

 
$
344

December 31, 2014
 
 
 
 
 
 
 
 
 
One- to four-family
$
152

 
$
14

 
$
7

 
$
12

 
$
185

Home equity
145

 
10

 
5

 
9

 
169

Total
$
297

 
$
24

 
$
12

 
$
21

 
$
354


35


The following table shows loans modified as TDRs and the specific valuation allowance by loan portfolio as well as the percentage of total expected losses at September 30, 2015 and December 31, 2014 (dollars in millions): 
 
Recorded
Investment in
Modifications
before 
Charge-offs
 
Charge-offs
 
Recorded
Investment in
Modifications
 
Specific
Valuation
Allowance
 
Net Investment in
Modifications
 
Specific 
Valuation
Allowance
as a % of
Modifications
 
Total
Expected
Losses
September 30, 2015
 
 
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
220

 
$
(45
)
 
$
175

 
$
(11
)
 
$
164

 
6
%
 
26
%
Home equity
294

 
(125
)
 
169

 
(56
)
 
113

 
33
%
 
62
%
Total
$
514

 
$
(170
)
 
$
344

 
$
(67
)
 
$
277

 
20
%
 
46
%
December 31, 2014
 
 
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
231

 
$
(46
)
 
$
185

 
$
(9
)
 
$
176

 
5
%
 
24
%
Home equity
305

 
(136
)
 
169

 
(57
)
 
112

 
34
%
 
63
%
Total
$
536

 
$
(182
)
 
$
354

 
$
(66
)
 
$
288

 
19
%
 
46
%
The recorded investment in loans modified as TDRs includes the charge-offs related to certain loans that were written down to the estimated current value of the underlying property less estimated selling costs. These charge-offs were recorded on modified loans that were delinquent in excess of 180 days, in bankruptcy, or when certain characteristics of the loan, including CLTV, borrower’s credit and type of modification, cast substantial doubt on the borrower’s ability to repay the loan.
Included in allowance for loan losses was a specific valuation allowance of $67 million and $66 million that was established for loans modified as TDRs at September 30, 2015 and December 31, 2014, respectively. The specific valuation allowance for these individually impaired loans represents the forecasted losses over the remaining life of the loan, including the economic concession to the borrower.
The total expected loss on loans modified as TDRs includes both the previously recorded charge-offs and the specific valuation allowance. Total expected losses on loans modified as TDRs remained at 46% as a percentage of total recorded investments in modifications before charge-offs at September 30, 2015 and December 31, 2014.

36


Net Charge-offs
The following table provides an analysis of net charge-offs for the three and nine months ended September 30, 2015 and 2014 (dollars in millions):
 
Charge-offs
 
Recoveries(1)
 
Net Charge-Offs
 
% of Average Loans (Annualized)
Three Months Ended September 30, 2015
 
 
 
 
 
 
 
One- to four-family
$

 
$

 
$

 
%
Home equity
(7
)
 
7

 

 
0.01
%
Consumer and Other
(2
)
 
1

 
(1
)
 
0.97
%
Total
$
(9
)
 
$
8

 
$
(1
)
 
0.05
%
Three Months Ended September 30, 2014
 
 
 
 
 
 
 
One- to four-family
$
(1
)
 
$

 
$
(1
)
 
0.03
%
Home equity
(13
)
 
7

 
(6
)
 
0.86
%
Consumer and Other
(4
)
 
1

 
(3
)
 
2.84
%
Total
$
(18
)
 
$
8

 
$
(10
)
 
0.62
%
 
 
 
 
 
 
 
 
 
Charge-offs
 
Recoveries(1)
 
Net Charge-Offs
 
% of Average Loans (Annualized)
Nine Months Ended September 30, 2015
 
 
 
 
 
 
 
One- to four-family
$
(3
)
 
$

 
$
(3
)
 
0.13
%
Home equity
(26
)
 
21

 
(5
)
 
0.25
%
Consumer and Other
(8
)
 
5

 
(3
)
 
0.86
%
Total
$
(37
)
 
$
26

 
$
(11
)
 
0.23
%
Nine Months Ended September 30, 2014
 
 
 
 
 
 
 
One- to four-family
$
(44
)
 
$
11

 
$
(33
)
 
1.20
%
Home equity
(54
)
 
18

 
(36
)
 
1.50
%
Consumer and Other
(13
)
 
4

 
(9
)
 
2.05
%
Total
$
(111
)
 
$
33

 
$
(78
)
 
1.39
%
(1)
Recoveries include the impact of mortgage originator settlements.
Loan losses are recognized when, based on management's estimate, it is probable that a loss has been incurred. The charge-off policy for both one- to four-family and home equity loans is to assess the value of the property when the loan has been delinquent for 180 days or has received bankruptcy notification, regardless of whether or not the property is in foreclosure, and charge off the amount of the loan balance in excess of the estimated current value of the underlying property less estimated selling costs. Modified loans considered TDRs are charged off when they are identified as collateral dependent based on certain terms of the modification, which includes assigning a higher level of risk to loans in which the LTV or CLTV is greater than 110% or 125%, respectively, a borrower’s credit score is less than 600 and certain types of modifications, such as interest-only payments. Closed-end consumer loans are charged off when the loan has been 120 days delinquent or when it is determined that collection is not probable.
Net charge-offs for the three and nine months ended September 30, 2015 compared to the same periods in 2014 decreased by $9 million and $67 million, respectively. The higher net charge-offs during the nine months ended September 30, 2014 was mainly due to a charge-off of $42 million related to our sale of one- to four-family loans modified as TDRs. Additionally, net charge-offs for the nine months ended September 30, 2015 and 2014 included $2 million and $11 million of benefit recorded from settlements with third party mortgage originators, respectively. The decrease in net charge-offs for the nine months ended September 30, 2015 compared to 2014 also reflected the improving economic conditions, as evidenced by home price improvement and portfolio run-off. The timing and magnitude of charge-offs are affected by many factors and we anticipate variability from quarter to quarter, particularly as home equity lines of credit begin converting to amortizing loans.

37


Delinquent Loans
We believe the distinction between loans delinquent 90 to 179 days and loans delinquent 180 days and greater is important as loans delinquent 180 days and greater have been written down to their expected recovery value, whereas loans delinquent 90 to 179 days have not (unless they are in process of bankruptcy or are modifications that have substantial doubt as to the borrower’s ability to repay the loan). We believe loans delinquent 90 to 179 days are an important measure because these loans will likely be charged off. Additional charge-offs on loans delinquent 180 days and greater are possible if home prices decline beyond current expectations, but we do not anticipate these charge-offs to be significant. The following table shows the comparative data for loans delinquent 90 to 179 days at September 30, 2015 and December 31, 2014 (dollars in millions): 
 
September 30, 2015
 
December 31, 2014
One- to four-family
$
22

 
$
28

Home equity
28

 
29

Consumer and other
1

 
1

Total loans delinquent 90-179 days
$
51

 
$
58

Loans delinquent 90-179 days as a percentage of gross loans receivable
1.0
%
 
0.9
%
In addition, we monitor loans in which a borrower’s current credit history casts doubt on their ability to repay a loan. We classify loans as special mention when they are between 30 and 89 days past due. The following table shows the comparative data for special mention loans at September 30, 2015 and December 31, 2014 (dollars in millions):
 
September 30, 2015
 
December 31, 2014
One- to four-family
$
60

 
$
88

Home equity
47

 
60

Consumer and other
6

 
7

Total special mention loans
$
113

 
$
155

Special mention loans receivable as a percentage of gross loans receivable
2.2
%
 
2.4
%
The trend in special mention loan balances is generally indicative of the expected trend for charge-offs in future periods, as these loans have a greater propensity to migrate into nonaccrual status and ultimately charge-off. One- to four-family loans are generally secured in a first lien position by real estate assets, reducing the potential loss when compared to an unsecured loan. Home equity loans are generally secured by real estate assets; however, the majority of these loans are secured in a second lien position, which substantially increases the potential loss when compared to a first lien position. The loss severity of our second lien home equity loans was approximately 95% for a trailing twelve-month period as of September 30, 2015.
Nonperforming Assets
We classify loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. The following table shows the comparative data for nonperforming loans and assets at September 30, 2015 and December 31, 2014 (dollars in millions):

38


 
September 30, 2015
 
December 31, 2014
One- to four-family
$
269

 
$
294

Home equity
151

 
165

Consumer and other
1

 
1

Total nonperforming loans receivable
421

 
460

Real estate owned and other repossessed assets, net
27

 
38

Total nonperforming assets, net
$
448

 
$
498

Nonperforming loans receivable as a percentage of gross loans receivable
8.0
%
 
7.2
%
One- to four-family allowance for loan losses as a percentage of one- to four-family nonperforming loans receivable
14.5
%
 
9.1
%
Home equity allowance for loan losses as a percentage of home equity nonperforming loans receivable
218.2
%
 
222.5
%
Consumer and other allowance for loan losses as a percentage of consumer and other nonperforming loans receivable
851.3
%
 
774.6
%
Total allowance for loan losses as a percentage of total nonperforming loans receivable
89.3
%
 
87.8
%
Nonperforming assets, net decreased by $50 million to $448 million at September 30, 2015 when compared to December 31, 2014. This decrease reflected continued improvement in economic conditions and loan portfolio run-off.
Securities
We focus primarily on security type and credit rating to monitor credit risk in our securities portfolios. We consider securities backed by the U.S. government or its agencies to have low credit risk as the long-term debt rating of the U.S. government is AA+ by S&P and AAA by Moody’s and Fitch at September 30, 2015. The amortized cost of these securities accounted for over 99% of our total securities portfolio at September 30, 2015. We review the remaining debt securities that were not backed by the U.S. government or its agencies according to their credit ratings from S&P, Moody’s and Fitch where available. At September 30, 2015, all municipal bonds and corporate bonds were rated investment grade (defined as a rating equivalent to a Moody’s rating of "Baa3" or higher, or a S&P or Fitch rating of "BBB-" or higher).
SUMMARY OF CRITICAL ACCOUNTING POLICIES AND ESTIMATES
The discussion and analysis of our financial condition and results of operations are based on our consolidated financial statements, which have been prepared in conformity with GAAP. Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies in Part II. Item 8. Financial Statements and Supplementary Data in the Company's Annual Report on Form 10-K for the year ended December 31, 2014 contains a summary of our significant accounting policies, many of which require the use of estimates and assumptions that affect the amounts reported in the consolidated financial statements and related notes for the periods presented. We believe that of our significant accounting policies, the following are critical because they are based on estimates and assumptions that require complex and subjective judgments by management: allowance for loan losses; valuation of goodwill and other intangible assets; estimates of effective tax rates, deferred taxes and valuation allowance; classification and valuation of certain investments; accounting for derivative instruments; and fair value measurements. Changes in these estimates or assumptions could materially impact our financial condition and results of operations, and actual results could differ from our estimates. We updated our accounting policy for the allowance for loan losses in the second quarter of 2015 to reflect significant changes in management's estimates and assumptions. Our remaining critical accounting policies are more fully described in Summary of Critical Accounting Policies and Estimates in Part II. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2014.

39


Allowance for Loan Losses
Description
The allowance for loan losses is management’s estimate of probable losses inherent in the loan portfolio as of the balance sheet date. In determining the adequacy of the allowance, we perform ongoing evaluations of the loan portfolio and loss forecasting assumptions. As of September 30, 2015, the allowance for loan losses was $376 million on $5.3 billion of total loans receivable designated as held-for-investment.
Judgments
Determining the adequacy of the allowance is complex and requires judgment by management about the effect of matters that are inherently uncertain. Subsequent evaluations of the loan portfolio, in light of the factors then prevailing, may result in significant changes in the allowance for loan losses in future periods. For loans that are not TDRs, we established a general allowance and we evaluated the adequacy of the allowance for loan losses by loan portfolio segment: one- to four-family, home equity and consumer and other. For modified loans accounted for as TDRs that are valued using the discounted cash flow model, we established a specific allowance by forecasting losses, including economic concessions to borrowers, over the estimated remaining life of these loans.
The estimate of the allowance for loan losses continues to be based on a variety of quantitative and qualitative factors, including:
the composition and quality of the portfolio;
delinquency levels and trends;
current and historical charge-off and loss experience;
our historical loss mitigation experience;
the condition of the real estate market and geographic concentrations within the loan portfolio;
the interest rate climate;
the overall availability of housing credit; and
general economic conditions.
Total loans receivable designated as held-for-investment decreased $1.1 billion during the nine months ended September 30, 2015. The allowance for loan losses was $376 million, or 7% of total loans receivable, as of September 30, 2015 compared to $404 million, or 6% of total loans receivable, as of December 31, 2014. The decrease in the allowance for loan losses primarily resulted from the following factors:

better than expected loan performance, including favorable delinquency trends, faster prepayments across the portfolios and lower than expected defaults on balloon loans maturing; and
the resolution of uncertainties related to servicer transfers, which drove the majority of the decrease in the qualitative component.
During the nine months ended September 30, 2015, we also enhanced our modeling practices for forecasting loan losses in our one- to four-family and home equity loan portfolios. We implemented a new loss forecasting model during the second quarter of 2015; however, there were no material changes in assumptions and methodologies in the new model and the implementation did not have a material impact on our allowance for loan losses. The implementation process triggered a re-evaluation of the time period of forecasted loan losses included in the general allowance. Based on our review of recent loan performance, current economic conditions and their impact on borrower behavior, we extended the loss emergence period from 12 months to 18 months for both portfolios. The extended emergence period resulted in approximately $40 million of additional allowance for loan losses as of June 30, 2015. The new loss forecasting model continues to be sensitive to key risk factors within our one- to four-family and home equity loan portfolios, which include but are not limited to loan type, delinquency history, LTV/CLTV ratio and borrowers’ credit scores and the forecasted loan losses are estimated based on these types of loan-level attributes. We utilize historical mortgage loan performance data to develop the forecast of delinquency and default for these risk segments.

40


We also made the following enhancements to our quantitative allowance methodology for identifying higher risk loans in one- to four-family and home equity loan portfolios that resulted in approximately $40 million of additional allowance as of September 30, 2015:

During the second quarter of 2015, we extended the period of our forecasted loan losses captured within the general allowance to include the total probable loss over the remaining life on a subset of higher risk interest-only loans in the one- to four-family loan portfolio.
During the third quarter of 2015, we further refined the criteria utilized in identifying higher risk home equity lines of credit for which we include the total probable loss over the remaining life within the general allowance.
The general allowance for loan losses also included a qualitative component to account for a variety of factors that present additional uncertainty that may not be fully considered in the quantitative loss model but are factors we believe may impact the level of credit losses. We utilize a qualitative factor framework whereby, on a quarterly basis, management assesses the risk associated with three main factors: external factors, internal factors, and portfolio specific factors. The uncertainty related to these factors may expand over time, temporarily increasing the qualitative component in advance of the more precise identification of these probable losses being captured within the quantitative component of the general allowance. The total qualitative component was $12 million and $37 million as of September 30, 2015 and December 31, 2014, respectively.
Effects if Actual Results Differ
It is difficult to estimate how potential changes in the quantitative and qualitative factors, including the impact of home equity lines of credit converting from interest only to amortizing loans or requiring borrowers to repay the loan in full at the end of the draw period, might impact the allowance for loan losses. Our underlying assumptions and judgments could prove to be inaccurate, which could materially impact our regulatory capital position and results of operations in future periods.
During the normal course of conducting examinations, our banking regulators, the OCC and Federal Reserve, continue to review our business and practices. This process is dynamic and ongoing and we cannot be certain that additional changes or actions will not result from their continuing review.
Accounting for Derivative Instruments
Description
We enter into derivative transactions primarily to protect against interest rate risk on the value of certain assets, liabilities and future cash flows. Accounting for derivatives differs significantly depending on whether a derivative is designated as a hedge based on the applicable accounting guidance and, if designated as a hedge, the type of hedge designation. Derivative instruments in hedging relationships that mitigate exposure to changes in the fair value of assets or liabilities are considered fair value hedges. Derivative instruments designated in hedging relationships that mitigate exposure to the variability in expected future cash flows or other forecasted transactions are considered cash flow hedges. In order to qualify for hedge accounting treatment, our documentation must indicate the intention to designate the derivative as a hedge of a specific asset or liability or a future cash flow at its inception. Effectiveness of the hedge must be monitored over the life of the derivative instrument.
Each derivative instrument is recorded on the consolidated balance sheet at fair value as a freestanding asset or liability. Fair value hedges are accounted for by recording the fair value of the derivative instrument and the fair value of the asset or liability being hedged on the consolidated balance sheet. Changes in the fair value of both (1) the derivative instrument and (2) the underlying assets or liabilities are recognized in the gains (losses) on securities and other line item in the consolidated statement of income (loss). Cash flow hedges are accounted for by recording the fair value of the derivative instrument on the consolidated balance sheet. The effective portion of the change in fair value of the derivative instrument in a cash flow hedge is reported as a component of accumulated other comprehensive loss, net of tax in the consolidated balance sheet, for both active and terminated hedges. Amounts are reclassified from accumulated other comprehensive loss into net operating interest income as a yield adjustment in the same period the hedged forecasted transaction affects earnings. The ineffective portion of the change in fair value of

41


the derivative instrument in a cash flow hedge is reported in the gains (losses) on securities and other line item in the consolidated statement of income (loss).
Judgments
Cash flow hedge relationships are treated as effective hedges as long as the hedged forecasted transactions remain probable of occurring and the hedges continue to meet the requirements of the applicable accounting guidance. At December 31, 2014, accumulated other comprehensive loss attributable to cash flow hedges, pre-tax, was $422 million. These cash flow hedges were used to hedge the forecasted transactions related to repurchase agreements and FHLB advances. Following E*TRADE Clearing's move out from under E*TRADE Bank on July 1, 2015, we evaluated the sufficiency of our capital and liquidity position and, in early September, management and the Board concluded that E*TRADE Bank would deploy excess capital to terminate the $4.4 billion of legacy wholesale funding obligations. As the Company's intent changed and the hedged forecasted transactions became probable of not occurring, the Company reclassified $370 million of pre-tax losses on cash flow hedges from accumulated other comprehensive loss into earnings during the third quarter of 2015.
Effects if Actual Results Differ

If our hedging strategies were to no longer meet the effectiveness criteria or our assumptions about the nature and timing of forecasted transactions were to be inaccurate, we could no longer apply hedge accounting which could have a material adverse effect on our regulatory capital position and results of operations.
GLOSSARY OF TERMS
Active accounts—Accounts with a balance of $25 or more or a trade in the last six months.
Active customers—Customers that have an account with a balance of $25 or more or a trade in the last six months.
Active trader—The customer group that includes those who execute 30 or more trades per quarter.
Adjusted average total assets—Assets composed of average total assets plus/(less) unrealized losses (gains) on available-for-sale securities and cash flow hedges, less disallowed deferred tax assets, goodwill and certain other intangible assets, and other applicable adjustments.
Agency—U.S. Government sponsored enterprises and federal agencies, such as Federal National Mortgage Association, Federal Home Loan Mortgage Corporation, Government National Mortgage Association, the Small Business Administration and the Federal Home Loan Bank.
ALCO—Asset Liability Committee.
Average commission per trade—Total trading and investing segment commissions revenue divided by total number of revenue trades.
Average equity to average total assets—Average total shareholders’ equity divided by average total assets.
Basis point—One one-hundredth of a percentage point.
BCBS—International Basel Committee on Banking Supervision.
Brokerage account attrition rate—Attriting brokerage accounts, which are gross new brokerage accounts less net new brokerage accounts, divided by total brokerage accounts at the previous period end.
Brokerage related cash—Customer sweep deposits held at banking subsidiaries, customer payables and customer assets held by third parties.
Cash flow hedge—A derivative instrument designated in a hedging relationship that mitigates exposure to variability in expected future cash flows attributable to a particular risk.
CFTC—Commodity Futures Trading Commission.
Charge-off—The result of removing a loan or portion of a loan from an entity’s balance sheet because the loan is considered to be uncollectible.
CLTV—Combined loan-to-value.

42


CMOs—Collateralized mortgage obligations.
Consumer loans—Loans that are secured by real personal property, such as recreational vehicles.
Corporate cash—Cash held at the parent company as well as cash held in certain subsidiaries that can distribute cash to the parent company without any regulatory approval or notification.
Customer assets—Market value of all customer assets held by the Company including security holdings, deposits and customer payables, as well as customer assets held by third parties and vested unexercised options.
Daily average revenue trades ("DARTs")—Total revenue trades in a period divided by the number of trading days during that period.
Derivative—A financial instrument or other contract, the price of which is directly dependent upon the value of one or more underlying securities, interest rates or any agreed upon pricing index. Derivatives cover a wide assortment of financial contracts, including options and swaps.
Economic Value of Equity ("EVE")—The present value of expected cash inflows from existing assets, minus the present value of expected cash outflows from existing liabilities, plus the expected cash inflows and outflows from existing derivatives and forward commitments.
Enterprise interest-bearing liabilities—Liabilities such as customer deposits, repurchase agreements, FHLB advances and other borrowings, certain customer credit balances and securities loaned programs on which the Company pays interest; excludes customer money market balances held by third parties.
Enterprise interest-earning assets—Assets such as loans, available-for-sale securities, held-to-maturity securities, margin receivables, securities borrowed balances and cash and investments required to be segregated under regulatory guidelines that earn interest for the Company.
Enterprise net interest income—The taxable equivalent basis net operating interest income excluding corporate interest income and corporate interest expense.
Enterprise net interest margin—The enterprise net operating interest income divided by total enterprise interest-earning assets.
Enterprise net interest spread—The taxable equivalent rate earned on average enterprise interest-earning assets less the rate paid on average enterprise interest-bearing liabilities, excluding corporate interest-earning assets and liabilities.
ESDA—Extended insurance sweep deposit accounts.
Fair value—The price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.
Fair value hedge—A derivative instrument designated in a hedging relationship that mitigates exposure to changes in the fair value of a recognized asset or liability or a firm commitment.
FASB—Financial Accounting Standards Board.
FDIC—Federal Deposit Insurance Corporation.
Federal Reserve—Board of Governors of the Federal Reserve System.
FHLB—Federal Home Loan Bank.
FICO—Fair Isaac Credit Organization.
FINRA—Financial Industry Regulatory Authority.
Forex—A type of trade that involves buying one currency while simultaneously selling another. Currencies are traded in pairs consisting of a "base currency" and a "quote currency."
Generally Accepted Accounting Principles ("GAAP")—Accounting principles generally accepted in the United States of America.
Gross loans receivable—Includes unpaid principal balances and premiums (discounts).

43


Interest rate cap—An option contract that puts an upper limit on a floating exchange rate. The writer of the cap has to pay the holder of the cap the difference between the floating rate and the upper limit when that upper limit is breached. There is usually a premium paid by the buyer of such a contract.
Interest rate floor—An option contract that puts a lower limit on a floating exchange rate. The writer of the floor has to pay the holder of the floor the difference between the floating rate and the lower limit when that lower limit is breached. There is usually a premium paid by the buyer of such a contract.
Interest rate swaps—Contracts that are entered into primarily as an asset/liability management strategy to reduce interest rate risk. Interest rate swap contracts are exchanges of interest rate payments, such as fixed-rate payments for floating-rate payments, based on notional principal amounts.
LIBOR—London Interbank Offered Rate. LIBOR is the interest rate at which banks borrow funds from other banks in the London wholesale money market (or interbank market).
LTV—Loan-to-value.
Net new brokerage assets—The total inflows to all new and existing brokerage customer accounts less total outflows from all closed and existing brokerage customer accounts, excluding the effects of market movements in the value of brokerage customer assets.
NFA—National Futures Association.
Nonperforming assets—Assets originally acquired to earn income (nonperforming loans) and those not intended to earn income (real estate owned). Loans are classified as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien.
Notional amount—The specified dollar amount underlying a derivative on which the calculated payments are based.
OCC—Office of the Comptroller of the Currency.
Options—Contracts that grant the purchaser, for a premium payment, the right, but not the obligation, to either purchase or sell the associated financial instrument at a set price during a period or at a specified date in the future.
Real estate owned and other repossessed assets—Ownership or physical possession of real property by the Company, generally acquired as a result of foreclosure or repossession.
Recovery—Cash proceeds received on a loan that had been previously charged off.
Repurchase agreement—An agreement giving the seller of an asset the right or obligation to buy back the same or similar securities at a specified price on a given date. These agreements are generally collateralized by mortgage-backed or investment-grade securities.
Return on average total assets—Annualized net income divided by average assets.
Return on average total shareholders’ equity—Annualized net income divided by average shareholders’ equity.
Risk-weighted assets—Primarily computed by the assignment of specific risk-weightings assigned by the regulators to assets and off-balance sheet instruments for capital adequacy calculations.
S&P—Standard & Poor’s.
SEC—U.S. Securities and Exchange Commission.
Special mention loans—Loans where a borrower’s current credit history casts doubt on their ability to repay a loan. Loans are classified as special mention when loans are between 30 and 89 days past due.
Sweep deposit accounts—Accounts with the functionality to transfer customer deposit balances to and from a FDIC insured account.
Taxable equivalent interest adjustment—The operating interest income earned on certain assets is completely or partially exempt from federal and/or state income tax. These tax-exempt instruments typically yield lower returns than a taxable investment. To provide more meaningful comparison of yields and margins for all interest-earning assets, the interest income earned on tax exempt assets is increased to make it fully equivalent to interest income on

44


other taxable investments. This adjustment is done for the analytic purposes in the net enterprise interest income/spread calculation and is not made on the consolidated statement of income (loss), as that is not permitted under GAAP.
Tier 1 capital—Adjusted equity capital used in the calculation of capital adequacy ratios. Tier 1 capital equals: total shareholders’ equity, plus/(less) unrealized losses (gains) on available-for-sale securities and cash flow hedges, less disallowed servicing and deferred tax assets, goodwill and certain other intangible assets, and other applicable adjustments.
Troubled Debt Restructuring ("TDR")—A loan modification that involves granting an economic concession to a borrower who is experiencing financial difficulty, and loans that have been charged-off due to bankruptcy notification.
Wholesale borrowings—Borrowings that consist of securities sold under agreements to repurchase and FHLB advances and other borrowings.
ITEM 3.
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
The following discussion about market risk includes forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements as a result of certain factors, including, but not limited to, those set forth in Item 1A. Risk Factors in the Annual Report on Form 10-K for the year ended December 31, 2014 and as updated in this report.
Interest Rate Risk
Our exposure to interest rate risk is related primarily to interest-earning assets and interest-bearing liabilities, all of which are held for non-trading purposes. The management of interest rate risk is essential to profitability. The primary objective of the management of interest rate risk is to control exposure to interest rates within the Board-approved limits, as outlined in the scenario analysis below, and with limited exposure to earnings volatility resulting from interest rate fluctuations. Our general strategies to manage interest rate risk include balancing variable-rate and fixed-rate assets and liabilities and utilizing derivatives in a way that reduces overall exposure to changes in interest rates. Exposure to interest rate risk requires management to make complex assumptions regarding maturities, market interest rates and customer behavior. Changes in interest rates, including the following, could impact interest income and expense:
Interest-earning assets and interest-bearing liabilities may re-price at different times or by different amounts creating a mismatch.
The yield curve may steepen, flatten or change shape affecting the spread between short- and long-term rates. Widening or narrowing spreads could impact net interest income.
Market interest rates may influence prepayments resulting in maturity mismatches. In addition, prepayments could impact yields as premiums and discounts amortize.
Exposure to interest rate risk is dependent upon the distribution and composition of interest-earning assets, interest-bearing liabilities and derivatives. The differing risk characteristics of each product are managed to mitigate our exposure to interest rate fluctuations. At September 30, 2015, 90% of our total assets were enterprise interest-earning assets.
At September 30, 2015, approximately 58% of total assets were residential real estate loans and available-for-sale and held-to-maturity mortgage-backed securities. The values of these assets are sensitive to changes in interest rates, as well as expected prepayment levels. As interest rates increase, fixed rate residential mortgages and mortgage-backed securities tend to exhibit lower prepayments. The inverse is true in a falling rate environment.
When real estate loans prepay, unamortized premiums and/or discounts are recognized immediately in operating interest income. Depending on the timing of the prepayment, these adjustments to operating income would impact anticipated yields. The ALCO reviews estimates of the impact of changing market rates on prepayments. This information is incorporated into our interest rate risk management strategy.
Our liability structure consists of two central sources of funding: deposits and customer payables. Deposit products, including sweep accounts, complete savings accounts and other money market and savings accounts, as well

45


as customer payables re-price at management’s discretion. We may continue utilizing wholesale funding sources for short-term liquidity and contingency funding requirements.
Derivative Instruments
We use derivative instruments to help manage interest rate risk. Interest rate swaps involve the exchange of fixed-rate and variable-rate interest payments between two parties based on a contractual underlying notional amount, but do not involve the exchange of the underlying notional amounts. Option products are utilized primarily to decrease the market value changes resulting from the prepayment dynamics of the mortgage portfolio, as well as to protect against increases in funding costs. The types of options employed include interest rate caps ("Caps"), "Payor Swaptions" and "Receiver Swaptions." Caps mitigate the market risk associated with increases in interest rates. Similarly, Payor and Receiver Swaptions mitigate the market risk associated with the respective increases and decreases in interest rates. See derivative instruments discussion in Note 7—Accounting for Derivative Instruments and Hedging Activities in Item 1. Consolidated Financial Statements (Unaudited).
Scenario Analysis
Scenario analysis is an advanced approach to estimating interest rate risk exposure. Under the Economic Value of Equity ("EVE") approach, the present value of all existing interest-earning assets, interest-bearing liabilities, derivatives and forward commitments are estimated and then combined to produce an EVE figure. The approach values only the current balance sheet in which the most significant assumptions are the prepayment rates of the loan portfolio and mortgage-backed securities and the repricing of deposits. This approach does not incorporate assumptions related to business growth, or liquidation and re-investment of instruments. This approach provides an indicator of future earnings and capital levels because changes in EVE indicate the anticipated change in the value of future cash flows. The sensitivity of this value to changes in interest rates is then determined by applying alternative interest rate scenarios, which include, but are not limited to, instantaneous parallel shifts up 100, 200 and 300 basis points and down 100 basis points. The change in EVE amounts fluctuate based on the parallel shifts in interest rates primarily due to the change in timing of cash flows in the Company’s residential loan and mortgage-backed securities portfolios. Expected prepayment rates on residential mortgage loans and mortgage-backed securities increase as interest rates decline. In a rising interest rate environment, expected prepayment rates decrease.
The ALCO monitors our interest rate risk position using the EVE method. Prior to the move of E*TRADE Clearing out from under E*TRADE Bank in July 2015, the EVE method was monitored at the E*TRADE Bank level, as E*TRADE Bank had nearly 100% of interest-earning assets and 99% of interest-bearing liabilities at December 31, 2014. After this move, the EVE method is also monitored at the consolidated level, which also includes corporate debt. Changes in EVE sensitivity from December 31, 2014 to September 30, 2015 were also driven by the decreased balance sheet size as result of the termination of our legacy wholesale funding obligations and a lower interest rate environment. The sensitivity of EVE at the consolidated level at September 30, 2015 and the limits established by the Board of Directors are listed below (dollars in millions):
Parallel Change in Interest Rates (basis points)(2)
 
Change in EVE
 
September 30, 2015(1)
 
Amount
 
Percentage(3)
 
Board Limit
+300
 
$
(109
)
 
(2.1
)%
 
(20
)%
+200
 
$
80

 
1.5
 %
 
(10
)%
+100
 
$
104

 
2.0
 %
 
(5
)%
-100
 
$
(228
)
 
(4.4
)%
 
(5
)%
(1)
The EVE method at the consolidated level includes the parent company, E*TRADE Bank and the Company's broker-dealers and other subsidiaries.
(2)
Due to historically low interest rates for all yield curve points, the minus 200 and 300 basis points scenarios are not produced for the period ended September 30, 2015.
(3)
The percentage change represents the amount of change in EVE divided by the base EVE as calculated in the current interest rate environment.

46


The sensitivity of EVE at the E*TRADE Bank level at September 30, 2015 and December 31, 2014 and the limits established by the Board of Directors are listed below (dollars in millions):
Parallel Change in Interest Rates
(basis points)(2)
 
Change in EVE
 
September 30, 2015(1)
 
December 31, 2014(1)
 
Amount
 
Percentage(3)
 
Board Limit
 
Amount
 
Percentage(3)
 
Board Limit
+300
 
$
(512
)
 
(11.8
)%
 
(25)%
 
$
(626
)
 
(11.6
)%
 
(25)%
+200
 
$
(195
)
 
(4.5
)%
 
(15)%
 
$
(353
)
 
(6.6
)%
 
(15)%
+100
 
$
(36
)
 
(0.8
)%
 
(7)%
 
$
(127
)
 
(2.4
)%
 
(7)%
-100
 
$
(111
)
 
(2.6
)%
 
(7)%
 
$
(21
)
 
(0.4
)%
 
(7)%
(1)
E*TRADE Clearing and E*TRADE Securities were moved out from under E*TRADE Bank during the nine months ended September 30, 2015.
(2)
Due to historically low interest rates for all yield curve points, the minus 200 and 300 basis points scenarios are not produced for the periods ended September 30, 2015 and December 31, 2014.
(3)
The percentage change represents the amount of change in EVE divided by the base EVE as calculated in the current interest rate environment.
We actively manage interest rate risk positions. As interest rates change, we will adjust our strategy and mix of assets, liabilities and derivatives to optimize our position. For example, a 100 basis points increase in rates may not result in a change in value as indicated above. We compare the parallel shift in interest rate changes in EVE to the established board limits in order to assess interest rate risk on a monthly basis. In the event that the percentage change in EVE exceeds the board limits, our Chief Executive Officer, Chief Risk Officer, Chief Financial Officer and Treasurer must all be promptly notified in writing and decide upon a plan of remediation. In addition, the Board of Directors must be promptly notified of the exception and the planned resolution.

47


PART I—FINANCIAL INFORMATION
ITEM 1. CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF INCOME (LOSS)
(In millions, except share data and per share amounts)
(Unaudited) 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2015
 
2014
 
2015
 
2014
Revenue:
 
 
 
 
 
 
 
Operating interest income
$
297

 
$
315

 
$
923

 
$
953

Operating interest expense
(34
)
 
(50
)
 
(122
)
 
(158
)
Net operating interest income
263

 
265

 
801

 
795

Commissions
108

 
108

 
325

 
341

Fees and service charges
52

 
49

 
159

 
148

Principal transactions

 

 

 
10

Gains (losses) on securities and other
(360
)
 
8

 
(340
)
 
30

Other revenues
10

 
10

 
29

 
29

Total non-interest income (loss)
(190
)
 
175

 
173

 
558

Total net revenue
73

 
440

 
974

 
1,353

Provision (benefit) for loan losses
(25
)
 
10

 
(17
)
 
26

Operating expense:
 
 
 
 
 
 
 
Compensation and benefits
123

 
108

 
354

 
305

Advertising and market development
23

 
21

 
89

 
88

Clearing and servicing
23

 
21

 
72

 
72

FDIC insurance premiums
7

 
18

 
36

 
61

Professional services
24

 
27

 
77

 
79

Occupancy and equipment
21

 
22

 
64

 
59

Communications
24

 
17

 
62

 
53

Depreciation and amortization
21

 
19

 
61

 
60

Amortization of other intangibles
5

 
5

 
15

 
16

Restructuring and other exit activities
2

 
2

 
8

 
6

Other operating expenses
20

 
17

 
64

 
52

Total operating expense
293

 
277

 
902

 
851

Income (loss) before other income (expense) and income tax expense (benefit)
(195
)
 
153

 
89

 
476

Other income (expense):
 
 
 
 
 
 
 
Corporate interest expense
(14
)
 
(29
)
 
(50
)
 
(86
)
Losses on early extinguishment of debt
(39
)
 

 
(112
)
 
(12
)
Other
2

 
1

 
7

 
3

Total other income (expense)
(51
)
 
(28
)
 
(155
)
 
(95
)
Income (loss) before income tax expense (benefit)
(246
)
 
125

 
(66
)
 
381

Income tax expense (benefit)
(93
)
 
39

 
(245
)
 
129

Net income (loss)
$
(153
)
 
$
86

 
$
179

 
$
252

Basic earnings (loss) per share
$
(0.53
)
 
$
0.30

 
$
0.62

 
$
0.87

Diluted earnings (loss) per share
$
(0.53
)
 
$
0.29

 
$
0.61

 
$
0.86

Shares used in computation of per share data:
 
 
 
 
 
 
 
Basic (in thousands)
290,480

 
288,843

 
290,105

 
288,536

Diluted (in thousands)
290,480

 
294,119

 
294,998

 
293,968

See accompanying notes to consolidated financial statements

48


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
(In millions)
(Unaudited)
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2015
 
2014
 
2015
 
2014
Net income (loss)
$
(153
)
 
$
86

 
$
179

 
$
252

Other comprehensive income
 
 
 
 
 
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
Unrealized gains (losses), net(1)
17

 
(20
)
 
(3
)
 
143

Reclassification into earnings, net(2)
(7
)
 
(7
)
 
(18
)
 
(21
)
Net change from available-for-sale securities
10

 
(27
)
 
(21
)
 
122

Cash flow hedging instruments:
 
 
 
 
 
 
 
Unrealized gains (losses), net(3)
(5
)
 
5

 
(10
)
 
(27
)
Reclassification into earnings, net(4)
239

 
18

 
271

 
59

Net change from cash flow hedging instruments
234

 
23

 
261

 
32

Other comprehensive income
244

 
(4
)
 
240

 
154

Comprehensive income
$
91

 
$
82

 
$
419

 
$
406

 

(1)
Amounts are net of provision of income taxes of $11 million and benefit from income taxes of $2 million for the three and nine months ended September 30, 2015, respectively, compared to benefit from income taxes of $13 million and provision for income taxes of $86 million for the three and nine months ended September 30, 2014.
(2)
Amounts are net of provision for income taxes of $4 million and $11 million for the three and nine months ended September 30, 2015, respectively, compared to provision for income taxes of $5 million and $13 million for the three and nine months ended September 30, 2014.
(3)
Amounts are net of benefit from income taxes of $3 million and $7 million for the three and nine months ended September 30, 2015, respectively, compared to provision for income taxes of $2 million and benefit from income taxes of $21 million for the three and nine months ended September 30, 2014.
(4)
Amounts are net of benefit from income taxes of $148 million and $168 million for the three and nine months ended September 30, 2015, respectively, compared to benefit from income taxes of $12 million and $38 million for the three and nine months ended September 30, 2014.
See accompanying notes to the consolidated financial statements

49


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEET
(In millions, except share data)
(Unaudited) 
 
 
September 30,
 
December 31,
 
2015
 
2014
ASSETS
 
 
 
Cash and equivalents
$
1,453

 
$
1,783

Cash required to be segregated under federal or other regulations
143

 
555

Available-for-sale securities
10,680

 
12,388

Held-to-maturity securities (fair value of $11,883 and $12,476 at September 30, 2015 and December 31, 2014, respectively)
11,586

 
12,248

Margin receivables
7,933

 
7,675

Loans receivable, net (net of allowance for loan losses of $376 and $404 at September 30, 2015 and December 31, 2014, respectively)
4,906

 
5,979

Investment in FHLB stock
15

 
88

Property and equipment, net
236

 
245

Goodwill
1,792

 
1,792

Other intangibles, net
179

 
194

Other assets
2,282

 
2,583

Total assets
$
41,205

 
$
45,530

LIABILITIES AND SHAREHOLDERS’ EQUITY
 
 
 
Liabilities:
 
 
 
Deposits
$
25,610

 
$
24,890

Securities sold under agreements to repurchase

 
3,672

Customer payables
6,040

 
6,455

FHLB advances and other borrowings
414

 
1,299

Corporate debt
1,023

 
1,366

Other liabilities
2,306

 
2,473

Total liabilities
35,393

 
40,155

Commitments and contingencies (see Note 14)


 


Shareholders’ equity:
 
 
 
Common stock, $0.01 par value, shares authorized: 400,000,000 at September 30, 2015 and December 31, 2014; shares issued and outstanding: 290,428,994 and 289,272,576 at September 30, 2015 and December 31, 2014, respectively
3

 
3

Additional paid-in-capital
7,368

 
7,350

Accumulated deficit
(1,550
)
 
(1,729
)
Accumulated other comprehensive loss
(9
)
 
(249
)
Total shareholders’ equity
5,812

 
5,375

Total liabilities and shareholders’ equity
$
41,205

 
$
45,530

See accompanying notes to the consolidated financial statements

50


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF SHAREHOLDERS’ EQUITY
(In millions)
(Unaudited) 
 
 
 
 
Additional
Paid-in
Capital
 
Accumulated
Deficit
 
Accumulated
Other
Comprehensive
Loss
 
Total
Shareholders’
Equity
 
Common Stock
 
 
 
 
 
Shares
 
Amount
 
 
 
 
Balance, December 31, 2014
289

 
$
3

 
$
7,350

 
$
(1,729
)
 
$
(249
)
 
$
5,375

Net income

 

 

 
179

 

 
179

Other comprehensive income

 

 

 

 
240

 
240

Conversion of convertible debentures

 

 
4

 

 

 
4

Exercise of stock options and related tax effects

 

 
2

 

 

 
2

Issuance of restricted stock, net of forfeitures and retirements to pay taxes
1

 

 
(11
)
 

 

 
(11
)
Share-based compensation

 

 
23

 

 

 
23

Balance at September 30, 2015
290

 
$
3

 
$
7,368

 
$
(1,550
)
 
$
(9
)
 
$
5,812


 
 
 
Additional
Paid-in
Capital
 
Accumulated
Deficit
 
Accumulated
Other
Comprehensive
Loss
 
Total
Shareholders’
Equity
 
Common Stock
 
 
 
 
 
Shares
 
Amount
 
 
 
 
Balance, December 31, 2013
287

 
$
3

 
$
7,328

 
$
(2,022
)
 
$
(453
)
 
$
4,856

Net income

 

 

 
252

 

 
252

Other comprehensive income

 

 

 

 
154

 
154

Conversion of convertible debentures

 

 
1

 

 

 
1

Exercise of stock options and related tax effects
1

 

 
6

 

 

 
6

Issuance of restricted stock, net of forfeitures and retirements to pay taxes
1

 

 
(13
)
 

 

 
(13
)
Share-based compensation

 

 
18

 

 

 
18

Balance at September 30, 2014
289

 
$
3

 
$
7,340

 
$
(1,770
)
 
$
(299
)
 
$
5,274


See accompanying notes to the consolidated financial statements

51


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF CASH FLOWS
(In millions)
(Unaudited)
 
Nine Months Ended September 30,
 
2015
 
2014
Cash flows from operating activities:
 
 
 
Net income
$
179

 
$
252

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
Provision (benefit) for loan losses
(17
)
 
26

Depreciation and amortization (including discount amortization and accretion)
271

 
245

Losses (gains) on securities and other
340

 
(30
)
Losses on early extinguishment of debt
37

 

Share-based compensation
23

 
18

Deferred taxes expense (benefit)
(242
)
 
128

Other
(7
)
 
(5
)
Net effect of changes in assets and liabilities:
 
 
 
Decrease in cash required to be segregated under federal or other regulations
412

 
458

Increase in margin receivables
(258
)
 
(1,764
)
Increase (decrease) in customer payables
(415
)
 
216

Decrease (increase) in other assets
365

 
(84
)
Increase (decrease) in other liabilities
(20
)
 
908

Net cash provided by operating activities
668

 
368

Cash flows from investing activities:
 
 
 
Purchases of available-for-sale securities
(3,550
)
 
(1,346
)
Proceeds from sales, maturities of and principal payments on available-for-sale securities
5,095

 
2,592

Purchases of held-to-maturity securities
(898
)
 
(2,437
)
Proceeds from maturities of and principal payments on held-to-maturity securities
1,483

 
829

Proceeds from sale of loans
40

 
802

Net decrease in loans receivable
1,030

 
973

Capital expenditures for property and equipment
(52
)
 
(62
)
Proceeds and cash transferred from sale of G1 Execution Services, Inc.

 
67

Proceeds from sale of real estate owned and repossessed assets
24

 
27

Net cash flow from derivatives hedging assets
1

 
(6
)
Other
75

 
(15
)
Net cash provided by investing activities
3,248

 
1,424


52


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF CASH FLOWS(Continued)
(In millions)
(Unaudited)
 
Nine Months Ended September 30,
 
2015
 
2014
Cash flows from financing activities:
 
 
 
Net increase (decrease) in deposits
$
720

 
$
(1,044
)
Net decrease in securities sold under agreements to repurchase
(3,672
)
 
(626
)
Advances from FHLB
810

 
560

Payments on advances from FHLB
(1,730
)
 
(560
)
Net proceeds from issuance of senior notes
460

 

Payments on senior notes
(800
)
 

Repurchase of trust preferred securities
(10
)
 

Net cash flow from derivatives hedging liabilities
(16
)
 
(156
)
Other
(8
)
 
5

Net cash used in financing activities
(4,246
)
 
(1,821
)
Decrease in cash and equivalents
(330
)
 
(29
)
Cash and equivalents, beginning of period
1,783

 
1,838

Cash and equivalents, end of period
$
1,453

 
$
1,809

Supplemental disclosures:
 
 
 
Cash paid for interest
$
189

 
$
179

Cash paid (refund received) for income taxes
$
4

 
$
(2
)
Non-cash investing and financing activities:
 
 
 
Transfers of loans held-for-investment to loans held-for-sale
$
39

 
$
795

Transfers from loans to other real estate owned and repossessed assets
$
20

 
$
40

Transfers from other real estate owned and repossessed assets to loans
$

 
$
16

Conversion of convertible debentures to common stock
$
4

 
$
1

See accompanying notes to the consolidated financial statements

53


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

NOTE 1—ORGANIZATION, BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Organization—E*TRADE Financial Corporation is a financial services company that provides brokerage and related products and services primarily to individual retail investors under the brand "E*TRADE Financial." The Company also provides investor-focused banking products, primarily sweep deposits, to retail investors.
As of December 31, 2014, the Company's two U.S. broker-dealers, E*TRADE Clearing and E*TRADE Securities, were operating subsidiaries of E*TRADE Bank, a wholly-owned operating subsidiary of E*TRADE Financial Corporation. The Company received regulatory approval to move both E*TRADE Clearing and E*TRADE Securities out from under E*TRADE Bank. E*TRADE Securities was moved out from under E*TRADE Bank in February 2015. E*TRADE Clearing was moved out from under E*TRADE Bank in July 2015.
Basis of Presentation—The consolidated financial statements include the accounts of the Company and its majority-owned subsidiaries as determined under the voting interest model. Entities in which the Company has the ability to exercise significant influence but in which the Company does not possess control are generally accounted for by the equity method. Entities in which the Company does not have the ability to exercise significant influence are generally carried at cost. However, investments in marketable equity securities where the Company does not have the ability to exercise significant influence over the entities are accounted for as available-for-sale equity securities. The Company also evaluates its initial and continuing involvement with certain entities to determine if the Company is required to consolidate the entities under the variable interest entity ("VIE") model. This evaluation is based on a qualitative assessment of whether the Company is the primary beneficiary of the VIE, which requires the Company to possess both: 1) the power to direct activities that most significantly impact the economic performance of the VIE; and 2) the obligation to absorb losses or the right to receive benefits of the VIE that could potentially be significant to the VIE.
The Company's consolidated financial statements are prepared in accordance with GAAP. Intercompany accounts and transactions are eliminated in consolidation. Beginning in the first quarter of 2015, the Company reclassified the revenue earned on customer assets held by third parties from operating interest income to fees and service charges and prior periods have been reclassified to conform to the current period presentation. These consolidated financial statements reflect all adjustments, which are all normal and recurring in nature, necessary to present fairly the financial position, results of operations and cash flows for the periods presented.
The Company reports corporate interest expense separately from operating interest expense. The Company believes reporting these items separately provides a clearer picture of the financial performance of the Company’s operations than would a presentation that combined these two items. Operating interest expense is generated from the operations of the Company. Corporate debt is the primary source of corporate interest expense.
Similarly, the Company reports corporate gains (losses) on sales of investments separately from gains (losses) on securities and other. The Company believes reporting these two items separately provides a clearer picture of the financial performance of the Company's operations than would a presentation that combined these two items. Gains (losses) on securities and other are the result of activities in the Company’s operations, namely its balance sheet management segment. Corporate gains (losses) on sales of investments are reported in other income (expense) on the consolidated statement of income (loss).
The accompanying unaudited consolidated financial statements should be read in conjunction with the Annual Report on Form 10-K for the year ended December 31, 2014.
Use of Estimates—Preparing the Company's consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and related notes for the periods presented. Actual results could differ from management’s estimates. Certain significant accounting policies are critical because they are based on estimates and assumptions that require complex and subjective judgments by management. Changes in these estimates or assumptions could materially

54


impact the Company’s financial condition and results of operations. Material estimates in which management believes changes could reasonably occur include: allowance for loan losses; valuation of goodwill and other intangible assets; estimates of effective tax rates, deferred taxes and valuation allowance; classification and valuation of certain investments; accounting for derivative instruments; and fair value measurements.
Financial Statement Descriptions and Related Accounting Policies
Margin Receivables—The fair value of securities that the Company received as collateral in connection with margin receivables and securities borrowing activities, where the Company is permitted to sell or re-pledge the securities, was approximately $10.8 billion at both September 30, 2015 and December 31, 2014. Of this amount, $3.1 billion and $2.9 billion had been pledged or sold in connection with securities loans and deposits with clearing organizations at September 30, 2015 and December 31, 2014, respectively.
Allowance for Loan Losses—The allowance for loan losses is management’s estimate of probable losses inherent in the loan portfolio as of the balance sheet date. In determining the adequacy of the allowance, the Company performs ongoing evaluations of the loan portfolio and loss forecasting assumptions. As of September 30, 2015, the allowance for loan losses was $376 million on $5.3 billion of total loans receivable designated as held-for-investment.
For loans that are not TDRs, the Company established a general allowance and evaluated the adequacy of the allowance for loan losses by loan portfolio segment: one- to four-family, home equity and consumer and other. For modified loans accounted for as TDRs that are valued using the discounted cash flow model, the Company established a specific allowance by forecasting losses, including economic concessions to borrowers, over the estimated remaining life of these loans.
The estimate of the allowance for loan losses continues to be based on a variety of quantitative and qualitative factors, including:
the composition and quality of the portfolio;
delinquency levels and trends;
current and historical charge-off and loss experience;
the Company's historical loss mitigation experience;
the condition of the real estate market and geographic concentrations within the loan portfolio;
the interest rate climate;
the overall availability of housing credit; and
general economic conditions.
Total loans receivable designated as held-for-investment decreased $1.1 billion during the nine months ended September 30, 2015. The allowance for loan losses was $376 million, or 7% of total loans receivable, as of September 30, 2015 compared to $404 million, or 6% of total loans receivable, as of December 31, 2014. The decrease in the allowance for loan losses primarily resulted from the following factors:

better than expected loan performance, including favorable delinquency trends, faster prepayments across the portfolios and lower than expected defaults on balloon loans maturing; and
the resolution of uncertainties related to servicer transfers, which drove the majority of the decrease in the qualitative component.
During the nine months ended September 30, 2015, the Company also enhanced its modeling practices for forecasting loan losses in the one- to four-family and home equity loan portfolios. The Company implemented a new loss forecasting model during the second quarter of 2015; however, there were no material changes in assumptions and methodologies in the new model and the implementation did not have a material impact on the allowance for loan losses. The implementation process triggered a re-evaluation of the time period of forecasted loan losses included in the general allowance. Based on reviews of recent loan performance, current economic conditions and their impact on borrower behavior, the Company extended the loss emergence period from 12 months to 18 months for both portfolios. The extended emergence period resulted in approximately $40 million of additional allowance for loan losses as of June 30, 2015. The new loss forecasting model continues to be sensitive to key risk factors within the one- to four-

55


family and home equity loan portfolios, which include but are not limited to loan type, delinquency history, LTV/CLTV ratio and borrowers’ credit scores and the forecasted loan losses are estimated based on these types of loan-level attributes. The Company utilizes historical mortgage loan performance data to develop the forecast of delinquency and default for these risk segments.
The Company also made the following enhancements to its quantitative allowance methodology for identifying higher risk loans in one- to four-family and home equity loan portfolios that resulted in approximately $40 million of additional allowance for loan losses as of September 30, 2015:

During the second quarter of 2015, the Company extended the period of our forecasted loan losses captured within the general allowance to include the total probable loss over the remaining life on a subset of higher risk interest-only loans in the one- to four-family loan portfolio.
During the third quarter of 2015, the Company further refined the criteria utilized in identifying higher risk home equity lines of credit for which the total probable loss over the remaining life is included within the general allowance.
The general allowance for loan losses also included a qualitative component to account for a variety of factors that present additional uncertainty that may not be fully considered in the quantitative loss model but are factors the Company believes may impact the level of credit losses. The Company utilizes a qualitative factor framework whereby, on a quarterly basis, management assesses the risk associated with three main factors: external factors, internal factors, and portfolio specific factors. The uncertainty related to these factors may expand over time, temporarily increasing the qualitative component in advance of the more precise identification of these probable losses being captured within the quantitative component of the general allowance. The total qualitative component was $12 million and $37 million as of September 30, 2015 and December 31, 2014, respectively.
Share-Based Payments—The Company issues restricted stock awards to the Company's Board of Directors and restricted stock units to certain of the Company's officers and employees. Each restricted stock unit can be converted into one share of the Company’s common stock upon vesting. These restricted stock awards and units are issued at the fair value on the date of grant and vest ratably over the requisite service period, generally one to four years. Beginning in 2015, the Company also issued performance share units to certain of the Company’s officers. Each performance share unit can be converted into one share of the Company’s common stock upon vesting. Vesting of performance share units is contingent upon achievement of certain predefined individual and Company performance targets. These performance share units are issued at the fair value on the date of grant and vest on a graded basis over the requisite service period, which is one to two years.
The Company records share-based compensation expense in accordance with the stock compensation accounting guidance. The Company recognizes compensation expense at the grant date fair value of a share-based payment award over the requisite service period less estimated forfeitures. Compensation expense for performance share units is also adjusted based on the Company’s estimated outcome of meeting the performance conditions. Share-based compensation expense is included in the compensation and benefits line item.
New Accounting and Disclosure Guidance—Below is the new accounting and disclosure guidance that relates to activities in which the Company is engaged.
Accounting for Investments in Qualified Affordable Housing Projects
In January 2014, the FASB amended the accounting guidance for investments in qualified affordable housing projects. The amended accounting guidance permits reporting entities to make an accounting policy election to account for their investments in qualified affordable housing projects using the proportional amortization method if certain conditions are met. Under the proportional amortization method, the initial cost of the investment is amortized in proportion to the tax credits and other tax benefits received and the net investment performance is recognized in the consolidated statement of income (loss) as a component of income tax expense. The Company adopted the amended accounting guidance for its qualifying investments on a full retrospective basis for annual and interim periods beginning on January 1, 2015. The adoption of the amended guidance did not have a material impact on the Company’s financial condition, results of operations or cash flows for the periods presented. As of September 30, 2015, the carrying value of these investments was $34 million and is included within other assets in the consolidated balance sheet.

56


Presentation and Disclosure of Discontinued Operations
In April 2014, the FASB amended the presentation and disclosure guidance on disposal transactions. The amended guidance raises the threshold for a disposal to qualify as a discontinued operation and requires new disclosures of both discontinued operations and certain other disposals that do not meet the definition of a discontinued operation. The amended guidance became effective for all disposals or classifications as held for sale occurring in annual and interim periods beginning on January 1, 2015 for the Company. The adoption of the amended guidance did not have a material impact on the Company’s financial condition, results of operations or cash flows.
Revenue Recognition on Contracts with Customers
In May 2014, the FASB amended the guidance on revenue recognition on contracts with customers. The new standard outlines a single comprehensive model for entities to apply in accounting for revenue arising from contracts with customers. The amended guidance will be effective for annual and interim periods beginning on January 1, 2018 for the Company and may be applied on either a full retrospective or modified retrospective basis. Early adoption is permitted. While the Company is currently evaluating the impact of the new accounting guidance, the adoption of the amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.
Accounting and Disclosures for Repurchase Agreements
In June 2014, the FASB amended the accounting and disclosure guidance on repurchase agreements. The amended guidance requires entities to account for repurchase-to-maturity transactions as secured borrowings, eliminates accounting guidance on linked repurchase financing transactions, and expands the disclosure requirements related to transfers of financial assets accounted for as sales and as secured borrowings. The amended accounting guidance and the amended disclosure guidance for transfers of financial assets accounted for as sales became effective for annual and interim periods beginning on January 1, 2015 for the Company and was applied using a cumulative-effect approach as of that date. The adoption of this amended guidance did not have a material impact on the Company’s financial condition, results of operations or cash flows. The amended disclosure guidance for transfers of financial assets accounted for as secured borrowings became effective for annual periods beginning on January 1, 2015 and interim periods beginning on April 1, 2015 for the Company. The Company's disclosures in Note 4—Offsetting Assets and Liabilities reflect the adoption of this amended disclosure guidance.
Classification of Government-Guaranteed Mortgage Loans upon Foreclosure
In August 2014, the FASB amended the accounting and disclosure guidance related to the classification of certain government-guaranteed mortgage loans upon foreclosure. The amended guidance requires entities to derecognize a mortgage loan and recognize a separate other receivable upon foreclosure if certain conditions are met. The separate other receivable is recorded based on the amount of principal and interest expected to be recovered under the guarantee. The amended guidance became effective for annual and interim periods beginning on January 1, 2015 for the Company and was applied on a modified retrospective basis to qualifying loans at that date. The adoption of the amended guidance did not have a material impact on the Company’s financial condition, results of operations or cash flows.
Disclosures of Uncertainties about an Entity’s Ability to Continue as a Going Concern
In August 2014, the FASB amended the guidance related to an entity’s evaluations and disclosures of going concern uncertainties. The new guidance requires management to perform interim and annual assessments of the entity’s ability to continue as a going concern within one year of the date the financial statements are issued, and to provide certain disclosures if conditions or events raise substantial doubt about the entity’s ability to continue as a going concern. The amended guidance will be effective for the Company for annual periods beginning on January 1, 2016 and for interim periods beginning on January 1, 2017. Early adoption is permitted. The adoption of the amended guidance will not impact the Company’s financial condition, results of operations or cash flows.
Consolidation
In February 2015, the FASB amended the guidance on consolidation of certain legal entities. The amended guidance modifies the evaluation of whether limited partnerships and similar legal entities are VIEs or voting interest

57


entities, eliminates the presumption that a general partner should consolidate a limited partnership, and clarifies how to determine whether a group of equity holders has power over an entity. The amended guidance will be effective for annual and interim periods beginning on January 1, 2016 for the Company and may be applied on either a full retrospective or modified retrospective basis. While the Company is currently evaluating the impact of the new accounting guidance, the adoption of the amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.
Presentation of Debt Issuance Costs
In April 2015, the FASB amended the presentation guidance on debt issuance costs. The amended presentation guidance requires that debt issuance costs be presented in an entity’s balance sheet as a direct deduction from the related debt liability rather than as an asset. In August 2015, the FASB issued additional guidance clarifying that debt issuance costs related to line-of-credit arrangements may be presented as an asset in an entity’s balance sheet, regardless of whether there are any outstanding borrowings on the arrangement. As this guidance is consistent with the Company's historical presentation of debt issuance costs, the Company's adoption of the amended guidance as of January 1, 2015 did not impact the Company’s financial condition, results of operations or cash flows.
Accounting for Customer Fees Paid in a Cloud Computing Arrangement
In April 2015, the FASB amended the accounting guidance on customer fees paid in a cloud computing arrangement. The amended guidance requires that internal-use software accessed by a customer in a cloud computing arrangement be accounted for as a software license if specific criteria are met; otherwise they should be accounted for as service contracts. The amended guidance will be effective for annual and interim periods beginning on January 1, 2016 for the Company and may be applied on either a full retrospective or prospective basis. While the Company is currently evaluating the impact of the new accounting guidance, the adoption of the amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.
NOTE 2—OPERATING INTEREST INCOME AND OPERATING INTEREST EXPENSE
The following table shows the components of operating interest income and operating interest expense (dollars in millions): 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2015
 
2014
 
2015
 
2014
Operating interest income:
 
 
 
 
 
 
 
Loans
$
58

 
$
70

 
$
177

 
$
231

Available-for-sale securities
56

 
69

 
188

 
220

Held-to-maturity securities
85

 
81

 
259

 
240

Margin receivables
70

 
67

 
208

 
194

Securities borrowed and other
28

 
28

 
91

 
68

Total operating interest income
297

 
315

 
923

 
953

Operating interest expense:
 
 
 
 
 
 
 
Securities sold under agreements to repurchase(1)
(18
)
 
(30
)
 
(69
)
 
(95
)
FHLB advances and other borrowings(1)
(12
)
 
(16
)
 
(43
)
 
(50
)
Deposits
(1
)
 
(2
)
 
(4
)
 
(6
)
Customer payables and other
(3
)
 
(2
)
 
(6
)
 
(7
)
Total operating interest expense
(34
)
 
(50
)
 
(122
)
 
(158
)
Net operating interest income
$
263

 
$
265

 
$
801

 
$
795

(1)
The Company terminated $4.4 billion of repurchase agreements and FHLB advances at E*TRADE Bank in September 2015. See Note 8—Securities Sold Under Agreements to Repurchase, FHLB Advances and Other Borrowings for additional information.

58


NOTE 3—FAIR VALUE DISCLOSURES
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. In determining fair value, the Company may use various valuation approaches, including market, income and/or cost approaches. The fair value hierarchy requires the Company to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Fair value is a market-based measure considered from the perspective of a market participant. Accordingly, even when market assumptions are not readily available, the Company’s own assumptions reflect those that market participants would use in pricing the asset or liability at the measurement date. The fair value measurement accounting guidance describes the following three levels used to classify fair value measurements:
Level 1—Unadjusted quoted prices in active markets for identical assets or liabilities that are accessible by the Company.
Level 2—Quoted prices in markets that are not active or for which all significant inputs are observable, either directly or indirectly.
Level 3—Unobservable inputs that are significant to the fair value of the assets or liabilities.
The availability of observable inputs can vary and in certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. The Company’s assessment of the significance of a particular input to a fair value measurement requires judgment and consideration of factors specific to the asset or liability.
Recurring Fair Value Measurement Techniques
Residential Mortgage-backed Securities
The Company’s residential mortgage-backed securities portfolio primarily comprised agency mortgage-backed securities and CMOs. Agency mortgage-backed securities and CMOs are guaranteed by U.S. government sponsored enterprises and federal agencies. The weighted average coupon rates for the available-for-sale residential mortgage-backed securities at September 30, 2015 are shown in the following table: 
 
Weighted Average
Coupon Rate
Agency mortgage-backed securities
2.94
%
Agency CMOs
2.80
%
The fair value of agency mortgage-backed securities was determined using a market approach with quoted market prices, recent market transactions and spread data for similar instruments. The fair value of agency CMOs was determined using market and income approaches with the Company’s own trading activities for identical or similar instruments. Agency mortgage-backed securities and CMOs were categorized in Level 2 of the fair value hierarchy.
Other Debt Securities
The fair value measurements of agency debentures were classified as Level 2 of the fair value hierarchy as they were based on quoted market prices observable in the marketplace.
The fair value measurements of agency debt securities were determined using market and income approaches along with the Company’s own trading activities for identical or similar instruments and were categorized in Level 2 of the fair value hierarchy.
The Company’s municipal bonds are revenue bonds issued by state and other local government agencies. The valuation of corporate bonds is impacted by the credit worthiness of the corporate issuer. All of the Company’s municipal bonds and corporate bonds were rated investment grade at September 30, 2015. These securities were valued using a market approach with pricing service valuations corroborated by recent market transactions for identical or similar bonds. Municipal bonds and corporate bonds were categorized in Level 2 of the fair value hierarchy.

59


Publicly Traded Equity Securities
The fair value measurements of the Company's publicly traded equity securities were classified as Level 1 of the fair value hierarchy as they were based on quoted market prices in active markets.
Derivative Instruments
Interest rate swap and option contracts were valued with an income approach using pricing models that are commonly used by the financial services industry. The market observable inputs used in the pricing models include the swap curve, the volatility surface, and prime or overnight indexed swap basis from a financial data provider. The Company does not consider these models to involve significant judgment on the part of management, and the Company corroborated the fair value measurements with counterparty valuations. The Company’s derivative instruments were categorized in Level 2 of the fair value hierarchy. The consideration of credit risk, the Company’s or the counterparty’s, did not result in an adjustment to the valuation of its derivative instruments in the periods presented.
Nonrecurring Fair Value Measurement Techniques
Certain other assets are recorded at fair value on a nonrecurring basis: 1) one- to four-family and home equity loans in which the amount of the loan balance in excess of the estimated current value of the underlying property less estimated selling costs has been charged-off; and 2) real estate owned that is carried at the lower of the property’s carrying value or fair value less estimated selling costs.
The Company evaluates and reviews assets that have been subject to fair value measurement requirements on a quarterly basis in accordance with policies and procedures that were designed to be in compliance with guidance from the Company’s regulators. These policies and procedures govern the frequency of the review, the use of acceptable valuation methods, and the consideration of estimated selling costs.
Loans Receivable
Loans that have been delinquent for 180 days or that are in bankruptcy and certain TDR loan modifications are charged-off based on the estimated current value of the underlying property less estimated selling costs. Property valuations for these one- to four-family and home equity loans are based on the most recent "as is" property valuation data available, which may include appraisals, broker price opinions, automated valuation models or updated values using home price indices. Subsequent to the recording of an initial fair value measurement, these loans continue to be measured at fair value on a nonrecurring basis, utilizing the estimated value of the underlying property less estimated selling costs. These property valuations are updated on a monthly, quarterly or semi-annual basis depending on the type of valuation initially used. If the value of the underlying property has declined, an additional charge-off is recorded. If the value of the underlying property has increased, previously charged-off amounts are not reversed. If the valuation data obtained is significantly different from the valuation previously received, the Company reviews additional property valuation data to corroborate or update the valuation.
Real Estate Owned
Property valuations for real estate owned are based on the lowest value of the most recent property valuation data available, which may include appraisals, listing prices or approved offer prices.
Nonrecurring fair value measurements on one- to four-family and home equity loans and real estate owned were classified as Level 3 of the fair value hierarchy as the valuations included unobservable inputs that were significant to the fair value. The following table presents additional information about significant unobservable inputs used in the valuation of assets measured at fair value on a nonrecurring basis that were categorized in Level 3 of the fair value hierarchy at September 30, 2015: 
 
Unobservable Inputs
 
Average
 
Range
Loans receivable:
 
 
 
 
 
One- to four-family
Appraised value
 
$
378,500

 
$15,000-$1,750,000
Home equity
Appraised value
 
$
272,300

 
$9,000-$1,300,000
Real estate owned
Appraised value
 
$
336,900

 
$23,500-$1,400,000

60


Recurring and Nonrecurring Fair Value Measurements
Assets and liabilities measured at fair value at September 30, 2015 and December 31, 2014 are summarized in the following tables (dollars in millions):
 
Level 1
 
Level 2
 
Level 3
 
Total
Fair Value
September 30, 2015:
 
 
 
 
 
 
 
Recurring fair value measurements:
 
 
 
 
 
 
 
Assets
 
 
 
 
 
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
Agency residential mortgage-backed securities and CMOs
$

 
$
10,039

 
$

 
$
10,039

Agency debentures

 
569

 

 
569

Municipal bonds

 
36

 

 
36

Corporate bonds

 
4

 

 
4

Total debt securities

 
10,648

 

 
10,648

Publicly traded equity securities
32

 

 

 
32

Total available-for-sale securities
32

 
10,648

 

 
10,680

Other assets:
 
 
 
 
 
 
 
Derivative assets(1)

 
1

 

 
1

Total assets measured at fair value on a recurring basis(2)
$
32

 
$
10,649

 
$

 
$
10,681

Liabilities
 
 
 
 
 
 
 
Derivative liabilities(1)
$

 
$
89

 
$

 
$
89

Total liabilities measured at fair value on a recurring basis(2)
$

 
$
89

 
$

 
$
89

Nonrecurring fair value measurements:
 
 
 
 
 
 
 
Loans receivable:
 
 
 
 
 
 
 
One- to four-family
$

 
$

 
$
33

 
$
33

Home equity

 

 
19

 
19

Total loans receivable

 

 
52

 
52

Real estate owned

 

 
24

 
24

Total assets measured at fair value on a nonrecurring basis(3)
$

 
$

 
$
76

 
$
76

 
(1)
All derivative assets and liabilities were interest rate contracts at September 30, 2015. Information related to derivative instruments is detailed in Note 7—Accounting for Derivative Instruments and Hedging Activities.
(2)
Assets and liabilities measured at fair value on a recurring basis represented 26% and less than 1% of the Company’s total assets and total liabilities, respectively, at September 30, 2015.
(3)
Represents the fair value of assets prior to deducting estimated selling costs that were carried on the consolidated balance sheet at September 30, 2015, and for which a fair value measurement was recorded during the period.

61


 
Level 1
 
Level 2
 
Level 3
 
Total
Fair Value
December 31, 2014:
 
 
 
 
 
 
 
Recurring fair value measurements:
 
 
 
 
 
 
 
Assets
 
 
 
 
 
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
Agency residential mortgage-backed securities and CMOs
$

 
$
11,164

 
$

 
$
11,164

Agency debentures

 
648

 

 
648

Agency debt securities

 
499

 

 
499

Municipal bonds

 
40

 

 
40

Corporate bonds

 
4

 

 
4

Total debt securities

 
12,355

 

 
12,355

Publicly traded equity securities
33

 

 

 
33

Total available-for-sale securities
33

 
12,355

 

 
12,388

Other assets:
 
 
 
 
 
 
 
Derivative assets(1)

 
24

 

 
24

Total assets measured at fair value on a recurring basis(2)
$
33

 
$
12,379

 
$

 
$
12,412

Liabilities
 
 
 
 
 
 
 
Derivative liabilities(1)
$

 
$
66

 
$

 
$
66

Total liabilities measured at fair value on a recurring basis(2)
$

 
$
66

 
$

 
$
66

Nonrecurring fair value measurements:
 
 
 
 
 
 
 
Loans receivable:
 
 
 
 
 
 
 
One- to four-family
$

 
$

 
$
46

 
$
46

Home equity

 

 
32

 
32

Total loans receivable

 

 
78

 
78

Real estate owned

 

 
38

 
38

Total assets measured at fair value on a nonrecurring basis(3)
$

 
$

 
$
116

 
$
116

 
(1)
All derivative assets and liabilities were interest rate contracts at December 31, 2014. Information related to derivative instruments is detailed in Note 7—Accounting for Derivative Instruments and Hedging Activities.
(2)
Assets and liabilities measured at fair value on a recurring basis represented 27% and less than 1% of the Company’s total assets and total liabilities, respectively, at December 31, 2014.
(3)
Represents the fair value of assets prior to deducting estimated selling costs that were carried on the consolidated balance sheet at December 31, 2014, and for which a fair value measurement was recorded during the period.

62


The following table presents the gains and losses associated with the assets measured at fair value on a nonrecurring basis during the three and nine months ended September 30, 2015 and 2014 (dollars in millions): 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2015
 
2014
 
2015
 
2014
One- to four-family
$
1

 
$
2

 
$
6

 
$
9

Home equity
4

 
5

 
12

 
25

Total losses on loans receivable measured at fair value
$
5

 
$
7

 
$
18

 
$
34

Losses (gains) on real estate owned measured at fair value
$

 
$

 
$
1

 
$
(1
)
Transfers Between Levels 1 and 2
For assets and liabilities measured at fair value on a recurring basis, the Company’s transfers between levels of the fair value hierarchy are deemed to have occurred at the beginning of the reporting period on a quarterly basis. The Company had no transfers between Level 1 and 2 during the nine months ended September 30, 2015 and 2014.
Recurring Fair Value Measurements Categorized within Level 3
At both September 30, 2015 and December 31, 2014, no assets or liabilities measured at fair value on a recurring basis were categorized within Level 3 of the fair value hierarchy.

63


Fair Value of Financial Instruments Not Carried at Fair Value
The following table summarizes the carrying values, fair values and fair value hierarchy level classification of financial instruments that are not carried at fair value on the consolidated balance sheet at September 30, 2015 and December 31, 2014 (dollars in millions): 
 
September 30, 2015
 
Carrying
Value
 
Level 1
 
Level 2
 
Level 3
 
Total
Fair Value
Assets
 
 
 
 
 
 
 
 
 
Cash and equivalents
$
1,453

 
$
1,453

 
$

 
$

 
$
1,453

Cash required to be segregated under federal or other regulations
$
143

 
$
143

 
$

 
$

 
$
143

Held-to-maturity securities:
 
 
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
9,109

 
$

 
$
9,342

 
$

 
$
9,342

Agency debentures
37

 

 
38

 

 
38

Agency debt securities
2,430

 

 
2,493

 

 
2,493

Other non-agency debt securities
10

 

 

 
10

 
10

Total held-to-maturity securities
$
11,586

 
$

 
$
11,873

 
$
10

 
$
11,883

Margin receivables
$
7,933

 
$

 
$
7,933

 
$

 
$
7,933

Loans receivable, net:
 
 
 
 
 
 
 
 
 
One- to four-family
$
2,599

 
$

 
$

 
$
2,591

 
$
2,591

Home equity
1,944

 

 

 
1,780

 
1,780

Consumer and other
363

 

 

 
372

 
372

Total loans receivable, net(1)
$
4,906

 
$

 
$

 
$
4,743

 
$
4,743

Investment in FHLB stock
$
15

 
$

 
$

 
$
15

 
$
15

Deposits paid for securities borrowed
$
95

 
$

 
$
95

 
$

 
$
95

Liabilities
 
 
 
 
 
 
 
 
 
Deposits
$
25,610

 
$

 
$
25,610

 
$

 
$
25,610

Customer payables
$
6,040

 
$

 
$
6,040

 
$

 
$
6,040

Other borrowings
$
414

 
$

 
$

 
$
252

 
$
252

Corporate debt
$
1,023

 
$

 
$
1,125

 
$

 
$
1,125

Deposits received for securities loaned
$
1,685

 
$

 
$
1,685

 
$

 
$
1,685

 
(1)
The carrying value of loans receivable, net includes the allowance for loan losses of $376 million and loans that are valued at fair value on a nonrecurring basis at September 30, 2015.

64


 
December 31, 2014
 
Carrying
Value
 
Level 1
 
Level 2
 
Level 3
 
Total
Fair Value
Assets
 
 
 
 
 
 
 
 
 
Cash and equivalents
$
1,783

 
$
1,783

 
$

 
$

 
$
1,783

Cash required to be segregated under federal or other regulations
$
555

 
$
555

 
$

 
$

 
$
555

Held-to-maturity securities:
 
 
 
 
 
 
 
 
 
Agency mortgage-backed securities and CMOs
$
9,793

 
$

 
$
9,971

 
$

 
$
9,971

Agency debentures
164

 

 
166

 

 
166

Agency debt securities
2,281

 

 
2,329

 

 
2,329

Other non-agency debt securities
10

 

 

 
10

 
10

Total held-to-maturity securities
$
12,248

 
$

 
$
12,466

 
$
10

 
$
12,476

Margin receivables
$
7,675

 
$

 
$
7,675

 
$

 
$
7,675

Loans receivable, net:
 
 
 
 
 
 
 
 
 
One- to four-family
$
3,053

 
$

 
$

 
$
2,742

 
$
2,742

Home equity
2,475

 

 

 
2,274

 
2,274

Consumer and other
451

 

 

 
449

 
449

Total loans receivable, net(1)
$
5,979

 
$

 
$

 
$
5,465

 
$
5,465

Investment in FHLB stock
$
88

 
$

 
$

 
$
88

 
$
88

Deposits paid for securities borrowed
$
474

 
$

 
$
474

 
$

 
$
474

Liabilities
 
 
 
 
 
 
 
 
 
Deposits
$
24,890

 
$

 
$
24,890

 
$

 
$
24,890

Securities sold under agreements to repurchase
$
3,672

 
$

 
$
3,681

 
$

 
$
3,681

Customer payables
$
6,455

 
$

 
$
6,455

 
$

 
$
6,455

FHLB advances and other borrowings
$
1,299

 
$

 
$
922

 
$
252

 
$
1,174

Corporate debt
$
1,366

 
$

 
$
1,491

 
$

 
$
1,491

Deposits received for securities loaned
$
1,649

 
$

 
$
1,649

 
$

 
$
1,649

 
(1)
The carrying value of loans receivable, net includes the allowance for loan losses of $404 million and loans that are valued at fair value on a nonrecurring basis at December 31, 2014.

The fair value measurement techniques for financial instruments not carried at fair value on the consolidated balance sheet at September 30, 2015 and December 31, 2014 are summarized as follows:
Cash and equivalents, cash required to be segregated under federal or other regulations, margin receivables, deposits paid for securities borrowed, customer payables and deposits received for securities loaned—Fair value is estimated to be carrying value.
Held-to-maturity securities—The held-to-maturity securities portfolio included agency mortgage-backed securities and CMOs, agency debentures, agency debt securities, and other non-agency debt securities. The fair value of agency mortgage-backed securities is determined using market and income approaches with quoted market prices, recent market transactions and spread data for similar instruments. The fair value of agency CMOs and agency debt securities is determined using market and income approaches with the Company’s own trading activities for identical or similar instruments. The fair value of agency debentures is based on quoted market prices that were derived from assumptions observable in the marketplace. Fair value of other non-agency debt securities is estimated to be carrying value.
Loans receivable, net—Fair value is estimated using a discounted cash flow model. Loans are differentiated based on their individual portfolio characteristics, such as product classification, loan category, pricing features and remaining maturity. Assumptions for expected losses, prepayments and discount rates are adjusted to reflect the

65


individual characteristics of the loans, such as credit risk, coupon, term, and payment characteristics, as well as the secondary market conditions for these types of loans.
Although the market for one- to four-family and home equity loan portfolios has improved, given the lack of observability of valuation inputs, these fair value measurements cannot be determined with precision and changes in the underlying assumptions used, including discount rates, could significantly affect the results of current or future fair value estimates. In addition, the amount that would be realized in a forced liquidation, an actual sale or immediate settlement could be significantly lower than both the carrying value and the estimated fair value of the portfolio.
Investment in FHLB stock—FHLB stock is carried at cost, which is considered to be a reasonable estimate of fair value.
Deposits—Fair value is the amount payable on demand at the reporting date for sweep deposits, complete savings deposits, other money market and savings deposits and checking deposits. For certificates of deposit, fair value is estimated by discounting future cash flows using discount factors derived from current observable rates implied for other similar instruments with similar remaining maturities.
Securities sold under agreements to repurchase and FHLB advances—Fair value for securities sold under agreements to repurchases and FHLB advances was determined by discounting future cash flows using discount factors derived from current observable rates implied for other similar instruments with similar remaining maturities at December 31, 2014. The Company terminated its repurchase agreements and FHLB advances during the third quarter of 2015. See Note 8—Securities Sold Under Agreements to Repurchase, FHLB Advances and Other Borrowings for additional information.
Other borrowings—For subordinated debentures, fair value is estimated by discounting future cash flows at the rate implied by dealer pricing quotes.
Corporate debt—For interest-bearing corporate debt, fair value is estimated using dealer pricing quotes. The fair value of the non-interest-bearing convertible debentures is directly correlated to the intrinsic value of the Company’s underlying stock; therefore, as the price of the Company’s stock increases relative to the conversion price, the fair value of the convertible debentures increases.
NOTE 4—OFFSETTING ASSETS AND LIABILITIES
For financial statement purposes, the Company does not offset derivative instruments, repurchase agreements, or securities borrowing and securities lending transactions. These activities are generally transacted under master agreements that are widely used by counterparties and that may allow for net settlements of payments in the normal course, as well as offsetting of all contracts with a given counterparty in the event of bankruptcy or default of one of the two parties to the transaction. The following table presents information about these transactions to enable the users of the Company’s financial statements to evaluate the potential effect of rights of setoff between these recognized assets and recognized liabilities at September 30, 2015 and December 31, 2014 (dollars in millions):

66


 
 
 
 
 
 
 
 
 
 
Gross Amounts Not Offset in the Consolidated Balance Sheet
 
 
 
 
 
 
Gross Amounts of Recognized Assets and Liabilities
 
Gross Amounts Offset in the Consolidated Balance Sheet
 
Net Amounts Presented in the Consolidated Balance Sheet
 
Financial Instruments
 
Collateral Received or Pledged (Including Cash)
 
Net Amount
September 30, 2015
 
 
 
 
 
 
 
 
 
 
 
 
Assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits paid for securities borrowed (1)(5)
$
95

 
$

 
$
95

 
$
(87
)
 
$

 
$
8

 
 
 
Total
$
95

 
$

 
$
95

 
$
(87
)
 
$

 
$
8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits received for securities loaned (2)(6)
1,685

 

 
1,685

 
(87
)
 
(1,506
)
 
92

 
 
Derivative liabilities (2)(3)
20

 

 
20

 

 
(17
)
 
3

 
 
 
Total
$
1,705

 
$

 
$
1,705

 
$
(87
)
 
$
(1,523
)
 
$
95

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2014
 
 
 
 
 
 
 
 
 
 
 
 
Assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits paid for securities borrowed (1)(5)
$
474

 
$

 
$
474

 
$
(188
)
 
$
(267
)
 
$
19

 
 
Derivative assets (1)(3)
24

 

 
24

 
(15
)
 
(3
)
 
6

 
 
 
Total
$
498

 
$

 
$
498

 
$
(203
)
 
$
(270
)
 
$
25

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
Repurchase agreements (4)
$
3,672

 
$

 
$
3,672

 
$

 
$
(3,671
)
 
$
1

 
 
Deposits received for securities loaned (2)(6)
1,649

 

 
1,649

 
(188
)
 
(1,332
)
 
129

 
 
Derivative liabilities (2)(3)
30

 

 
30

 
(15
)
 
(15
)
 

 
 
 
Total
$
5,351

 
$

 
$
5,351

 
$
(203
)
 
$
(5,018
)
 
$
130

(1)
Net amounts presented in the consolidated balance sheet are reflected in the other assets line item.
(2)
Net amounts presented in the consolidated balance sheet are reflected in the other liabilities line item.
(3)
Excludes net accrued interest payable of $3 million and $7 million at September 30, 2015 and December 31, 2014, respectively.
(4)
The Company pledges available-for-sale and held-to-maturity securities as collateral for amounts due on repurchase agreements and derivative liabilities. The collateral pledged included held-to-maturity securities at amortized cost for September 30, 2015 and available-for-sale securities at fair value and held-to-maturity securities at amortized cost for December 31, 2014. The Company terminated all of its repurchase agreements during the third quarter of 2015.
(5)
Included in the gross amounts of deposits paid for securities borrowed was $50 million and $278 million at September 30, 2015 and December 31, 2014, respectively, transacted through a program with a clearing organization, which guarantees the return of cash to the Company. For presentation purposes, these amounts presented are based on the counterparties under the Company’s master securities loan agreements.
(6)
Included in the gross amounts of deposits received for securities loaned was $929 million and $1.1 billion at September 30, 2015 and December 31, 2014, respectively, transacted through a program with a clearing organization, which guarantees the return of securities to the Company. For presentation purposes, these amounts presented are based on the counterparties under the Company’s master securities loan agreements.
Certain types of derivatives that the Company trades are subject to derivatives clearing agreements ("cleared derivatives contracts") under the Dodd-Frank Act. These cleared derivatives contracts enable clearing by a derivatives clearing organization through a clearing member. Under the contracts, the clearing member typically has a one-way right to offset all contracts in the event of the Company’s default or bankruptcy. As such, the cleared derivatives contracts are not bilateral master netting agreements and do not allow for offsetting. At September 30, 2015 and

67


December 31, 2014, the Company had $1 million and $0, respectively, in derivative assets of cleared derivatives contracts and $69 million and $36 million, respectively, in derivative liabilities of cleared derivatives contracts.
Securities Lending Transactions
The Company lends customer equity securities to other broker-dealers in connection with its securities lending activities and receives cash as collateral for the securities loaned. The Company records deposits received for securities loaned in other liabilities on the consolidated balance sheet. At September 30, 2015, the Company recorded a gross obligation of $1.7 billion as deposits received for securities loaned on its consolidated balance sheet. Securities lending transactions have overnight or continuous remaining contractual maturities.
Securities lending transactions expose the Company to counterparty credit risk and market risk associated with the securities loaned under these transactions. To manage the counterparty risk, the Company maintains internal standards for approving counterparties, reviews and analyzes the credit rating of each counterparty, and monitors its positions with each counterparty on an ongoing basis. In addition, for certain of the Company's securities lending transactions, the Company uses a program with a clearing organization that guarantees the return of securities to the Company. The Company manages its exposure to market risk associated with the securities loaned under these transactions by using collateral arrangements that require additional collateral to be obtained from or excess collateral to be returned to the counterparties based on changes in market value, to maintain specified collateral levels.

68


NOTE 5—AVAILABLE-FOR-SALE AND HELD-TO-MATURITY SECURITIES
The amortized cost and fair value of available-for-sale and held-to-maturity securities at September 30, 2015 and December 31, 2014 are shown in the following tables (dollars in millions): 
 
Amortized
Cost
 
Gross
Unrealized /
Unrecognized
Gains
 
Gross
Unrealized /
Unrecognized
Losses
 
Fair Value
September 30, 2015:
 
 
 
 
 
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
Agency residential mortgage-backed securities and CMOs
$
9,996

 
$
101

 
$
(58
)
 
$
10,039

Agency debentures
551

 
24

 
(6
)
 
569

Municipal bonds
35

 
1

 

 
36

Corporate bonds
5

 

 
(1
)
 
4

Total debt securities
10,587

 
126

 
(65
)
 
10,648

Publicly traded equity securities(1)
32

 

 

 
32

Total available-for-sale securities
$
10,619

 
$
126

 
$
(65
)
 
$
10,680

Held-to-maturity securities:
 
 
 
 
 
 
 
Agency residential mortgage-backed securities and CMOs
$
9,109

 
$
255

 
$
(22
)
 
$
9,342

Agency debentures
37

 
1

 

 
38

Agency debt securities
2,430

 
64

 
(1
)
 
2,493

Other non-agency debt securities
10

 

 

 
10

Total held-to-maturity securities
$
11,586

 
$
320

 
$
(23
)
 
$
11,883

 
 
 
 
 
 
 
 
December 31, 2014:
 
 
 
 
 
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
Agency residential mortgage-backed securities and CMOs
$
11,156

 
$
113

 
$
(105
)
 
$
11,164

Agency debentures
620

 
28

 

 
648

Agency debt securities
487

 
12

 

 
499

Municipal bonds
40

 
1

 
(1
)
 
40

Corporate bonds
5

 

 
(1
)
 
4

Total debt securities
12,308

 
154

 
(107
)
 
12,355

Publicly traded equity securities(1)
33

 

 

 
33

Total available-for-sale securities
$
12,341

 
$
154

 
$
(107
)
 
$
12,388

Held-to-maturity securities:
 
 
 
 
 
 
 
Agency residential mortgage-backed securities and CMOs
$
9,793

 
$
217

 
$
(39
)
 
$
9,971

Agency debentures
164

 
2

 

 
166

Agency debt securities
2,281

 
54

 
(6
)
 
2,329

Other non-agency debt securities
10

 

 

 
10

Total held-to-maturity securities
$
12,248

 
$
273

 
$
(45
)
 
$
12,476

(1)
Publicly traded equity securities consisted of investments in a mutual fund related to the Community Reinvestment Act.

69



Contractual Maturities
The contractual maturities of all available-for-sale and held-to-maturity debt securities at September 30, 2015 are shown below (dollars in millions): 
 
Amortized Cost
 
Fair Value
Available-for-sale debt securities:
 
 
 
Due within one year
$

 
$

Due within one to five years
20

 
20

Due within five to ten years
1,827

 
1,826

Due after ten years
8,740

 
8,802

Total available-for-sale debt securities
$
10,587

 
$
10,648

Held-to-maturity debt securities:
 
 
 
Due within one year
$
25

 
$
25

Due within one to five years
1,127

 
1,178

Due within five to ten years
2,766

 
2,857

Due after ten years
7,668

 
7,823

Total held-to-maturity debt securities
$
11,586

 
$
11,883

At September 30, 2015, the Company pledged $16 million of available-for-sale debt securities and $0.7 billion of held-to-maturity debt securities as collateral for derivatives and other purposes. At December 31, 2014, the Company pledged $1.6 billion of available-for-sale debt securities and $3.1 billion of held-to-maturity debt securities as collateral for repurchase agreements, derivatives and other purposes. The decrease in the amount of pledged debt securities was a result of the termination of the wholesale funding obligations during the third quarter of 2015.

70


Investments with Unrealized or Unrecognized Losses
The following tables show the fair value and unrealized or unrecognized losses on available-for-sale and held-to-maturity securities, aggregated by investment category, and the length of time that individual securities have been in a continuous unrealized or unrecognized loss position at September 30, 2015 and December 31, 2014 (dollars in millions):
 
Less than 12 Months
 
12 Months or More
 
Total
 
Fair Value
 
Unrealized /
Unrecognized
Losses
 
Fair Value
 
Unrealized /
Unrecognized
Losses
 
Fair Value
 
Unrealized /
Unrecognized
Losses
September 30, 2015:
 
 
 
 
 
 
 
 
 
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
 
 
 
 
Agency residential mortgage-backed securities and CMOs
$
1,758

 
$
(13
)
 
$
2,583

 
$
(45
)
 
$
4,341

 
$
(58
)
Agency debentures
273

 
(6
)
 
9

 

 
282

 
(6
)
Municipal bonds

 

 
15

 

 
15

 

Corporate bonds

 

 
5

 
(1
)
 
5

 
(1
)
Total temporarily impaired available-for-sale securities
$
2,031

 
$
(19
)
 
$
2,612

 
$
(46
)
 
$
4,643

 
$
(65
)
Held-to-maturity securities:
 
 
 
 
 
 
 
 
 
 
 
Agency residential mortgage-backed securities and CMOs
$
202

 
$
(1
)
 
$
1,591

 
$
(21
)
 
$
1,793

 
$
(22
)
Agency debt securities
126

 

 
137

 
(1
)
 
263

 
(1
)
Total temporarily impaired held-to-maturity securities
$
328

 
$
(1
)
 
$
1,728

 
$
(22
)
 
$
2,056

 
$
(23
)
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2014:

 

 

 

 

 

Available-for-sale securities:
 
 
 
 
 
 
 
 


 


Debt securities:
 
 
 
 
 
 
 
 
 
 
 
Agency residential mortgage-backed securities and CMOs
$
403

 
$
(1
)
 
$
4,674

 
$
(104
)
 
$
5,077

 
$
(105
)
Agency debentures

 

 
9

 

 
9

 

Municipal bonds
3

 

 
16

 
(1
)
 
19

 
(1
)
Corporate bonds

 

 
5

 
(1
)
 
5

 
(1
)
Total temporarily impaired available-for-sale securities
$
406

 
$
(1
)
 
$
4,704

 
$
(106
)
 
$
5,110

 
$
(107
)
Held-to-maturity securities:
 
 
 
 
 
 
 
 
 
 
 
Agency residential mortgage-backed securities and CMOs
$
45

 
$

 
$
2,289

 
$
(39
)
 
$
2,334

 
$
(39
)
Agency debt securities
110

 
(1
)
 
560

 
(5
)
 
670

 
(6
)
Total temporarily impaired held-to-maturity securities
$
155

 
$
(1
)
 
$
2,849

 
$
(44
)
 
$
3,004

 
$
(45
)
The Company does not believe that any individual unrealized loss in the available-for-sale or unrecognized loss in the held-to-maturity portfolio as of September 30, 2015 represents a credit loss. The credit loss component is the difference between the security’s amortized cost basis and the present value of its expected future cash flows, and is recognized in earnings. The noncredit loss component is the difference between the present value of its expected future cash flows and the fair value and is recognized through other comprehensive income ("OCI"). The Company assessed whether it intends to sell, or whether it is more likely than not that the Company will be required to sell an

71


impaired security before recovery of its amortized cost basis. For debt securities that are considered other-than-temporarily impaired and that the Company does not intend to sell as of the balance sheet date and will not be required to sell prior to recovery of its amortized cost basis, the Company determines the amount of the impairment that is related to credit and the amount due to all other factors.
The majority of the unrealized or unrecognized losses on mortgage-backed securities are attributable to changes in interest rates in the market. Agency residential mortgage-backed securities and CMOs, agency debentures and agency debt securities are guaranteed or issued by U.S. government sponsored enterprises and federal agencies. Municipal bonds and corporate bonds are evaluated by reviewing the credit-worthiness of the issuer and general market conditions. The Company does not intend to sell the debt securities in an unrealized or unrecognized loss position as of the balance sheet date and it is not more likely than not that the Company will be required to sell the debt securities before the anticipated recovery of its remaining amortized cost of the debt securities in an unrealized or unrecognized loss position at September 30, 2015.
There were no impairment losses recognized in earnings on available-for-sale and held-to-maturity securities during the nine months ended September 30, 2015 and 2014.
Included within the Company's securities portfolios are securities that have been written-down to a zero carrying value. The credit loss component of debt securities held by the Company that had a noncredit loss component previously recognized in other comprehensive income was $152 million at both September 30, 2015 and December 31, 2014. Of this amount, $123 million relates to debt securities that have been factored to zero, but the Company still holds legal title to these securities until maturity or until they are sold.
Gains (Losses) on Securities and Other
The detailed components of the gains (losses) on securities and other line item on the consolidated statement of income (loss) for the three and nine months ended September 30, 2015 and 2014 are as follows (dollars in millions): 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2015
 
2014
 
2015
 
2014
Reclassification of deferred losses on cash flow hedges
$
(370
)
 
$

 
$
(370
)
 
$

Hedge ineffectiveness
(2
)
 
(1
)
 

 
(8
)
Gains on available-for-sale securities, net:
 
 
 
 
 
 
 
Gains on available-for-sale securities
30

 
12

 
48

 
$
34

Losses on available-for-sale securities
(19
)
 

 
(19
)
 

Subtotal
11

 
12

 
29

 
34

Gains (losses) on loans, net
1

 
(3
)
 
1

 
4

Gains (losses) on securities and other
$
(360
)
 
$
8

 
$
(340
)
 
$
30

Gains (losses) on securities and other was $(360) million and $(340) million for the three and nine months ended September 30, 2015, respectively, compared to $8 million and $30 million for the same periods in 2014. The gains (losses) on securities and other for the three and nine months ended September 30, 2015 included $370 million losses reclassified from accumulated comprehensive loss related to cash flow hedges as a result of the termination of $4.4 billion legacy wholesale funding obligations during the third quarter of 2015. See Note 8—Securities Sold Under Agreements to Repurchase, FHLB Advances and Other Borrowings for additional information.

72


NOTE 6—LOANS RECEIVABLE, NET
Loans receivable, net at September 30, 2015 and December 31, 2014 are summarized as follows (dollars in millions): 
 
September 30, 2015
 
December 31, 2014
One- to four-family
$
2,620

 
$
3,060

Home equity
2,270

 
2,834

Consumer and other
366

 
455

Total loans receivable
5,256

 
6,349

Unamortized premiums, net
26

 
34

Allowance for loan losses
(376
)
 
(404
)
Total loans receivable, net
$
4,906

 
$
5,979

At September 30, 2015, the Company pledged $4.5 billion and $0.4 billion of loans as collateral to the FHLB and Federal Reserve Bank, respectively. At December 31, 2014, the Company pledged $5.4 billion and $0.5 billion of loans as collateral to the FHLB and Federal Reserve Bank, respectively.
The following table presents the total recorded investment in loans receivable and allowance for loan losses by loans that have been collectively evaluated for impairment and those that have been individually evaluated for impairment by loan class at September 30, 2015 and December 31, 2014 (dollars in millions): 
 
Recorded Investment
 
Allowance for Loan Losses
 
September 30, 2015
 
December 31, 2014
 
September 30, 2015
 
December 31, 2014
Collectively evaluated for impairment:
 
 
 
 
 
 
 
One- to four-family
$
2,342

 
$
2,764

 
$
28

 
$
18

Home equity
2,066

 
2,625

 
274

 
310

Consumer and other
370

 
461

 
7

 
10

Total collectively evaluated for impairment
4,778

 
5,850

 
309

 
338

Individually evaluated for impairment:
 
 
 
 
 
 
 
One- to four-family
296

 
316

 
11

 
9

Home equity
208

 
217

 
56

 
57

Total individually evaluated for impairment
504

 
533

 
67

 
66

Total
$
5,282

 
$
6,383

 
$
376

 
$
404

Credit Quality and Concentrations of Credit Risk
The Company tracks and reviews factors to predict and monitor credit risk in its mortgage loan portfolio on an ongoing basis. These factors include: loan type, estimated current LTV/CLTV ratios, delinquency history, borrowers’ current credit scores, housing prices, loan vintage and geographic location of the property. The Company believes LTV/CLTV ratios and credit scores are the key factors in determining future loan performance. The factors are updated on at least a quarterly basis. The Company tracks and reviews delinquency status to predict and monitor credit risk in the consumer and other loan portfolio on at least a quarterly basis.
Credit Quality
The following tables show the distribution of the Company’s mortgage loan portfolios by credit quality indicator at September 30, 2015 and December 31, 2014 (dollars in millions): 

73


 
One- to Four-Family
 
Home Equity
Current LTV/CLTV (1)
September 30, 2015
 
December 31, 2014
 
September 30, 2015
 
December 31, 2014
<=80%
$
1,554

 
$
1,757

 
$
894

 
$
1,081

80%-100%
649

 
807

 
582

 
755

100%-120%
255

 
311

 
441

 
557

>120%
162

 
185

 
353

 
441

Total mortgage loans receivable
$
2,620

 
$
3,060

 
$
2,270

 
$
2,834

Average estimated current LTV/CLTV (2)
78
%
 
79
%
 
91
%
 
92
%
Average LTV/CLTV at loan origination (3)
71
%
 
71
%
 
81
%
 
80
%
 
(1)
Current CLTV calculations for home equity loans are based on the maximum available line for home equity lines of credit and outstanding principal balance for home equity installment loans. For home equity loans in the second lien position, the original balance of the first lien loan at origination date and updated valuations on the property underlying the loan are used to calculate CLTV. Current property values are updated on a quarterly basis using the most recent property value data available to the Company. For properties in which the Company did not have an updated valuation, home price indices were utilized to estimate the current property value.
(2)
The average estimated current LTV/CLTV ratio reflects the outstanding balance at the balance sheet date and the maximum available line for home equity lines of credit, divided by the estimated current value of the underlying property.
(3)
Average LTV/CLTV at loan origination calculations are based on LTV/CLTV at time of purchase for one- to four-family purchased loans and home equity installment loans and maximum available line for home equity lines of credit.
 
One- to Four-Family
 
Home Equity
Current FICO (1)
September 30, 2015
 
December 31, 2014
 
September 30, 2015
 
December 31, 2014
>=720
$
1,503

 
$
1,734

 
$
1,172

 
$
1,487

719 - 700
244

 
296

 
231

 
292

699 - 680
210

 
260

 
199

 
238

679 - 660
181

 
197

 
157

 
203

659 - 620
193

 
237

 
211

 
258

<620
289

 
336

 
300

 
356

Total mortgage loans receivable
$
2,620

 
$
3,060

 
$
2,270

 
$
2,834

(1)
FICO scores are updated on a quarterly basis; however, there were approximately $40 million and $49 million of one- to four-family loans at September 30, 2015 and December 31, 2014, respectively, and $3 million and $4 million of home equity loans, respectively, for which the updated FICO scores were not available. For these loans, the current FICO distribution included the most recent FICO scores where available, otherwise the original FICO score was used.
Concentrations of Credit Risk
One- to four-family loans include interest-only loans for a five to ten year period, followed by an amortizing period ranging from 20 to 25 years. At September 30, 2015, 40% of the Company's one- to four-family portfolio was not yet amortizing. However, during the trailing twelve months ended September 30, 2015, approximately 16% of these borrowers made voluntary annual principal payments of at least $2,500 and slightly over a third of those borrowers made voluntary annual principal payments of at least $10,000.
The home equity loan portfolio is primarily second lien loans on residential real estate properties, which have a higher level of credit risk than first lien mortgage loans. Approximately 13% of the home equity portfolio was in the first lien position and the Company holds both the first and second lien positions in less than 1% of the home equity loan portfolio at September 30, 2015. The home equity loan portfolio consists of approximately 18% of home equity installment loans and approximately 82% of home equity lines of credit at September 30, 2015.
Home equity installment loans are primarily fixed rate and fixed term, fully amortizing loans that do not offer the option of an interest-only payment. The majority of home equity lines of credit convert to amortizing loans at the end of the draw period, which typically ranges from five to ten years. Approximately 5% of this portfolio will require the borrowers to repay the loan in full at the end of the draw period. At September 30, 2015, 65% of the home equity line of credit portfolio had not converted from the interest-only draw period and had not begun amortizing. However, during the trailing twelve months ended September 30, 2015, approximately 40% of the borrowers made annual

74


principal payments of at least $500 on their home equity lines of credit and slightly under half of those borrowers reduced their principal balance by at least $2,500.
The following table outlines when one- to four-family and home equity lines of credit convert to amortizing by percentage of the one- to four-family portfolio and home equity line of credit portfolios, respectively, at September 30, 2015:
Period of Conversion to Amortizing Loan
% of One- to Four-Family
Portfolio
 
% of Home Equity Line of 
Credit Portfolio
Already amortizing
60%
 
35%
Through December 31, 2015
1%
 
5%
Year ending December 31, 2016
17%
 
44%
Year ending December 31, 2017
22%
 
15%
Year ending December 31, 2018 or later
—%
 
1%
Approximately 38% of the Company’s mortgage loans receivable were concentrated in California at both September 30, 2015 and December 31, 2014. No other state had concentrations of mortgage loans that represented 10% or more of the Company’s mortgage loans receivable at September 30, 2015 and December 31, 2014.
Delinquent Loans
The following table shows total loans receivable by delinquency category at September 30, 2015 and December 31, 2014 (dollars in millions): 
 
Current
 
30-89 Days
Delinquent
 
90-179 Days
Delinquent
 
180+ Days
Delinquent
 
Total
September 30, 2015
 
 
 
 
 
 
 
 
 
One- to four-family
$
2,422

 
$
60

 
$
22

 
$
116

 
$
2,620

Home equity
2,145

 
47

 
28

 
50

 
2,270

Consumer and other
359

 
6

 
1

 

 
366

Total loans receivable
$
4,926

 
$
113

 
$
51

 
$
166

 
$
5,256

December 31, 2014
 
 
 
 
 
 
 
 
 
One- to four-family
$
2,813

 
$
88

 
$
28

 
$
131

 
$
3,060

Home equity
2,702

 
60

 
29

 
43

 
2,834

Consumer and other
447

 
7

 
1

 

 
455

Total loans receivable
$
5,962

 
$
155

 
$
58

 
$
174

 
$
6,349

Nonperforming Loans
The Company classifies loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. The following table shows the comparative data for nonperforming loans at September 30, 2015 and December 31, 2014 (dollars in millions):
 
September 30, 2015
 
December 31, 2014
One- to four-family
$
269

 
$
294

Home equity
151

 
165

Consumer and other
1

 
1

Total nonperforming loans receivable
$
421

 
$
460


75


Real Estate Owned and Loans with Formal Foreclosure Proceedings in Process
At September 30, 2015 and December 31, 2014, the Company held $26 million and $36 million, respectively, of real estate owned that were acquired through foreclosure or through a deed in lieu of foreclosure or similar legal agreement. The Company also held $96 million and $107 million of loans for which formal foreclosure proceedings were in process at September 30, 2015 and December 31, 2014, respectively.
Allowance for Loan Losses
The following table provides a roll forward by loan portfolio of the allowance for loan losses for the three and nine months ended September 30, 2015 and 2014 (dollars in millions): 
 
Three Months Ended September 30, 2015
 
One- to
Four-Family
 
Home
Equity
 
Consumer
and Other
 
Total
Allowance for loan losses, beginning of period
$
49

 
$
345

 
$
8

 
$
402

Provision (benefit) for loan losses
(10
)
 
(15
)
 

 
(25
)
Charge-offs

 
(7
)
 
(2
)
 
(9
)
Recoveries

 
7

 
1

 
8

Charge-offs, net

 

 
(1
)
 
(1
)
Allowance for loan losses, end of period
$
39

 
$
330

 
$
7

 
$
376

 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2014
 
One- to
Four-Family
 
Home
Equity
 
Consumer
and Other
 
Total
Allowance for loan losses, beginning of period
$
44

 
$
337

 
$
20

 
$
401

Provision (benefit) for loan losses
(16
)
 
29

 
(3
)
 
10

Charge-offs
(1
)
 
(13
)
 
(4
)
 
(18
)
Recoveries

 
7

 
1

 
8

Charge-offs, net
(1
)
 
(6
)
 
(3
)
 
(10
)
Allowance for loan losses, end of period
$
27

 
$
360

 
$
14

 
$
401

 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2015
 
One- to
Four-Family
 
Home
Equity
 
Consumer
and Other
 
Total
Allowance for loan losses, beginning of period
$
27

 
$
367

 
$
10

 
$
404

Provision (benefit) for loan losses
15

 
(32
)
 

 
(17
)
Charge-offs
(3
)
 
(26
)
 
(8
)
 
(37
)
Recoveries

 
21

 
5

 
26

Charge-offs, net
(3
)
 
(5
)
 
(3
)
 
(11
)
Allowance for loan losses, end of period
$
39

 
$
330

 
$
7

 
$
376


 
Nine Months Ended September 30, 2014
 
One- to
Four-Family
 
Home
Equity
 
Consumer
and Other
 
Total
Allowance for loan losses, beginning of period
$
102

 
$
326

 
$
25

 
$
453

Provision (benefit) for loan losses
(42
)
 
70

 
(2
)
 
26

Charge-offs
(44
)
 
(54
)
 
(13
)
 
(111
)
Recoveries
11

 
18

 
4

 
33

Charge-offs, net
(33
)
 
(36
)
 
(9
)
 
(78
)
Allowance for loan losses, end of period
$
27

 
$
360

 
$
14

 
$
401


76


Total loans receivable designated as held-for-investment decreased $1.1 billion during the nine months ended September 30, 2015. The allowance for loan losses was $376 million, or 7% of total loans receivable, as of September 30, 2015 compared to $404 million, or 6% of total loans receivable, as of December 31, 2014. See Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies for additional information on the allowance for loan losses.
During the nine months ended September 30, 2015 and 2014, the Company received one-time payments of $2 million and $11 million, respectively, from third party mortgage originators to satisfy in full all pending and future repurchase requests with them. The Company recognized these settlements as recoveries to the allowance for loan losses, resulting in a corresponding reduction to net charge-offs as well as provision (benefit) for loan losses.
Impaired Loans—Troubled Debt Restructurings
TDRs include two categories of loans: (1) loan modifications completed under the Company’s programs that involve granting an economic concession to a borrower experiencing financial difficulty, and (2) loans that have been charged off based on the estimated current value of the underlying property less estimated selling costs due to bankruptcy notification.
Delinquency status is the primary measure the Company uses to evaluate the performance of loans modified as TDRs. As mentioned above, the Company classifies loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans, including loans in bankruptcy, and certain junior liens that have a delinquent senior lien. The following table shows a summary of the Company’s recorded investment in TDRs that were on accrual and nonaccrual status, further disaggregated by delinquency status, in addition to the recorded investment in TDRs at September 30, 2015 and December 31, 2014 (dollars in millions): 
  
 
 
Nonaccrual TDRs
 
 
 
Accrual 
TDRs(1)
 
Current(2)
 
30-89 Days
Delinquent
 
90-179 Days
Delinquent
 
180+ Days
Delinquent
 
Total Recorded
Investment in 
TDRs (3)(4)
September 30, 2015
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
111

 
$
113

 
$
18

 
$
8

 
$
46

 
$
296

Home equity
125

 
46

 
10

 
7

 
20

 
208

Total
$
236

 
$
159

 
$
28

 
$
15

 
$
66

 
$
504

December 31, 2014
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
121

 
$
111

 
$
24

 
$
12

 
$
48

 
$
316

Home equity
127

 
51

 
14

 
6

 
19

 
217

Total
$
248

 
$
162

 
$
38

 
$
18

 
$
67

 
$
533

(1)
Represents loans modified as TDRs that are current and have made six or more consecutive payments.
(2)
Represents loans modified as TDRs that are current but have not yet made six consecutive payments, bankruptcy loans and certain junior lien TDRs that have a delinquent senior lien.
(3)
The unpaid principal balance in one- to four-family TDRs was $294 million and $314 million at September 30, 2015 and December 31, 2014, respectively. For home equity loans, the recorded investment in TDRs represents the unpaid principal balance.
(4)
Total recorded investment in TDRs at September 30, 2015 consisted of $344 million of loans modified as TDRs and $160 million of loans that have been charged off due to bankruptcy notification. Total recorded investment in TDRs at December 31, 2014 consisted of $354 million of loans modified as TDRs and $179 million of loans that have been charged off due to bankruptcy notification.

77


The following table shows the average recorded investment and interest income recognized both on a cash and accrual basis for the Company’s TDRs during the three and nine months ended September 30, 2015 and 2014 (dollars in millions): 
 
Average Recorded Investment
 
Interest Income Recognized
 
Three Months Ended September 30,
 
Three Months Ended September 30,
 
2015
 
2014
 
2015
 
2014
One- to four-family
$
300

 
$
319

 
$
3

 
$
2

Home equity
212

 
223

 
4

 
5

Total
$
512

 
$
542

 
$
7

 
$
7

 
 
 
 
 
 
 
 
 
Average Recorded Investment
 
Interest Income Recognized
 
Nine Months Ended September 30,
 
Nine Months Ended September 30,
 
2015
 
2014
 
2015
 
2014
One- to four-family
$
307

 
$
653

 
$
7

 
$
13

Home equity
216

 
230

 
13

 
14

Total
$
523

 
$
883

 
$
20

 
$
27

The decrease in the average recorded investments of one- to four-family TDRs comparing the nine months ended September 30, 2015 and 2014 was primarily due to the sale of $0.8 billion of one- to four-family loans modified as TDRs during 2014.
Included in the allowance for loan losses was a specific valuation allowance of $67 million and $66 million that was established for TDRs at September 30, 2015 and December 31, 2014, respectively. The specific allowance for these individually impaired loans represents the forecasted losses over the estimated remaining life of the loans, including the economic concessions granted to the borrowers. The following table shows detailed information related to the Company’s TDRs at September 30, 2015 and December 31, 2014 (dollars in millions): 
  
September 30, 2015
 
December 31, 2014
 
Recorded
Investment
in TDRs
 
Specific
Valuation
Allowance
 
Net Investment
in TDRs
 
Recorded
Investment
in TDRs
 
Specific
Valuation
Allowance
 
Net Investment
in TDRs
With a recorded allowance:
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
79

 
$
11

 
$
68

 
$
88

 
$
9

 
$
79

Home equity
$
117

 
$
56

 
$
61

 
$
118

 
$
57

 
$
61

Without a recorded allowance:(1)
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
217

 
$

 
$
217

 
$
228

 
$

 
$
228

Home equity
$
91

 
$

 
$
91

 
$
99

 
$

 
$
99

Total:
 
 
 
 
 
 
 
 
 
 
 
One- to four-family
$
296

 
$
11

 
$
285

 
$
316

 
$
9

 
$
307

Home equity
$
208

 
$
56

 
$
152

 
$
217

 
$
57

 
$
160

(1)
Represents loans where the discounted cash flow analysis or collateral value is equal to or exceeds the recorded investment in the loan.

78


Troubled Debt Restructurings — Loan Modifications
The Company has loan modification programs that focus on the mitigation of potential losses in the one- to four-family and home equity mortgage loan portfolio. The Company currently does not have an active loan modification program for consumer and other loans. The various types of economic concessions that may be granted in a loan modification typically consist of interest rate reductions, maturity date extensions, principal forgiveness or a combination of these concessions. The Company uses specialized servicers that focus on loan modifications and pursue trial modifications for loans that are more than 180 days delinquent. Trial modifications are classified immediately as TDRs and continue to be reported as delinquent until the successful completion of the trial period, which is typically 90 days. The loan then becomes a permanent modification reported as current but remains on nonaccrual status until six consecutive payments have been made.
The vast majority of the Company’s loans modified as TDRs include an interest rate reduction in combination with another type of concession. The Company prioritizes the interest rate reduction modifications in combination with the following modification categories: principal forgiven, principal deferred and re-age/extension/capitalization of accrued interest. Each class is mutually exclusive in that if a modification had an interest rate reduction with principal forgiven and an extension, the modification would only be presented in the principal forgiven column in the table below. The following tables provide the number of loans, post-modification balances immediately after being modified by major class, and the financial impact of modifications during the three and nine months ended September 30, 2015 and 2014 (dollars in millions):
 
Three Months Ended September 30, 2015
 
 
 
Interest Rate Reduction
 
 
 
 
 
Financial Impact
 
Number of
Loans
 
Principal
Forgiven
 
Re-age/
Extension/
Interest
Capitalization
 
Other with
Interest Rate
Reduction
 
Other
 
Total
 
Pre-Modification
Weighted Average Interest Rate
 
Post-Modification
Weighted Average Interest Rate
One- to four-family
12

 
$

 
$
4

 
$

 
$
1

 
$
5

 
4.6
%
 
2.2
%
Home equity
40

 

 
1

 
1

 
1

 
3

 
4.9
%
 
3.3
%
Total
52

 
$

 
$
5

 
$
1

 
$
2

 
$
8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2014
 
 
 
Interest Rate Reduction
 
 
 
 
 
Financial Impact
 
Number of
Loans
 
Principal
Forgiven
 
Re-age/
Extension/
Interest
Capitalization
 
Other with
Interest Rate
Reduction
 
Other
 
Total
 
Pre-Modification
Weighted Average Interest Rate
 
Post-Modification
Weighted Average Interest Rate
One- to four-family
15

 
$

 
$
4

 
$

 
$
1

 
$
5

 
5.8
%
 
2.3
%
Home equity
39

 

 

 

 
2

 
2

 
5.7
%
 
2.5
%
Total
54

 
$

 
$
4

 
$

 
$
3

 
$
7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2015
 
 
 
Interest Rate Reduction
 
 
 
 
 
Financial Impact
 
Number of
Loans
 
Principal
Forgiven
 
Re-age/
Extension/
Interest
Capitalization
 
Other with
Interest Rate
Reduction
 
Other(1)
 
Total
 
Pre-Modification
Weighted Average Interest Rate
 
Post-Modification
Weighted Average Interest Rate
One- to four-family
28

 
$

 
$
7

 
$

 
$
2

 
$
9

 
4.9
%
 
2.3
%
Home equity
293

 

 
3

 
2

 
17

 
22

 
3.8
%
 
4.3
%
Total
321

 
$

 
$
10

 
$
2

 
$
19

 
$
31

 
 
 
 

79


 
Nine Months Ended September 30, 2014
 
 
 
Interest Rate Reduction
 
 
 
 
 
Financial Impact
 
Number of
Loans
 
Principal
Forgiven
 
Re-age/
Extension/
Interest
Capitalization
 
Other with
Interest Rate
Reduction
 
Other
 
Total
 
Pre-Modification
Weighted Average Interest Rate
 
Post-Modification
Weighted Average Interest Rate
One- to four-family
52

 
$
1

 
$
9

 
$
2

 
$
5

 
$
17

 
5.2
%
 
2.6
%
Home equity
153

 

 
3

 
2

 
6

 
11

 
5.4
%
 
2.4
%
Total
205

 
$
1

 
$
12

 
$
4

 
$
11

 
$
28

 
 
 
 
(1)
Includes TDRs that resulted from a loan modification program being offered to a subset of borrowers with home equity lines of credit whose original loan terms provided the borrowers the option to accelerate their date of conversion to amortizing loans. As certain terms of the Company's offer represented economic concessions, such as longer amortization periods than were in the original loan agreements, to certain borrowers experiencing financial difficulty, this program resulted in $14 million of TDRs during the first quarter of 2015.
The Company considers modifications that become 30 days past due to have experienced a payment default. The following table shows the recorded investment in modifications that experienced a payment default within 12 months after the modification for the three and nine months ended September 30, 2015 and 2014 (dollars in millions): 
 
Three Months Ended September 30,
 
2015
 
2014
 
Number of
Loans
 
Recorded
Investment
 
Number of
Loans
 
Recorded
Investment
One- to four-family(1)
2

 
$
1

 
1

 
$

Home equity(2)
11

 
1

 
19

 
1

Total
13

 
$
2

 
20

 
$
1

 
Nine Months Ended September 30,
 
2015
 
2014
 
Number of
Loans
 
Recorded
Investment
 
Number of
Loans
 
Recorded
Investment
One- to four-family(1)
4

 
$
2

 
22

 
$
8

Home equity(2)(3)
79

 
4

 
40

 
2

Total
83

 
$
6

 
62

 
$
10

(1)
For both the three and nine months ended September 30, 2015, less than $1 million, of the recorded investment in one- to four-family loans that had a payment default in the trailing 12 months was classified as current, compared to no recorded investment and $1 million for the three and nine months ended September 30, 2014.
(2)
For the three and nine months ended September 30, 2015, less than $1 million and $3 million of the recorded investment in home equity loans that had a payment default in the trailing 12 months was classified as current, compared to less than $1 million and $1 million for the three and nine months ended September 30, 2014.
(3)
The majority of these home equity modifications during the nine months ended September 30, 2015 experienced servicer transfers during this same period.

80


NOTE 7—ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
The Company enters into derivative transactions primarily to protect against interest rate risk on the value of certain assets, liabilities and future cash flows. Each derivative instrument is recorded on the consolidated balance sheet at fair value as a freestanding asset or liability. The following table summarizes the fair value amounts of derivatives designated as hedging instruments reported in the consolidated balance sheet at September 30, 2015 and December 31, 2014 (dollars in millions): 
 
 
 
Fair Value
 
Notional
 
Asset(1)
 
Liability(2)
 
Net(3)
September 30, 2015
 
 
 
 
 
 
 
Interest rate contracts:
 
 
 
 
 
 
 
Fair value hedges
$
2,387

 
$
1

 
$
(89
)
 
$
(88
)
Total derivatives designated as hedging instruments(4)
$
2,387

 
$
1

 
$
(89
)
 
$
(88
)
December 31, 2014
 
 
 
 
 
 
 
Interest rate contracts:
 
 
 
 
 
 
 
Cash flow hedges
$
2,000

 
$
23

 
$
(24
)
 
$
(1
)
Fair value hedges
1,069

 
1

 
(42
)
 
(41
)
Total derivatives designated as hedging instruments(4)
$
3,069

 
$
24

 
$
(66
)
 
$
(42
)
 
(1)
Reflected in the other assets line item on the consolidated balance sheet.
(2)
Reflected in the other liabilities line item on the consolidated balance sheet.
(3)
Represents derivative assets net of derivative liabilities for disclosure purposes only.
(4)
All derivatives were designated as hedging instruments at September 30, 2015 and December 31, 2014.
Cash Flow Hedges
Cash flow hedges, which include a combination of interest rate swaps and purchased options, including caps, are used primarily to reduce the variability of future cash flows associated with existing variable-rate assets and liabilities and forecasted issuances of liabilities. The effective portion of the changes in fair value of the derivative instruments in a cash flow hedge is reported as a component of accumulated other comprehensive loss, net of tax in the consolidated balance sheet, for both active and discontinued hedges. Amounts are reclassified from accumulated other comprehensive loss into net operating interest income as a yield adjustment in the same period the hedged forecasted transaction affects earnings. If it becomes probable that a hedged forecasted transaction will not occur, amounts included in accumulated other comprehensive loss related to the specific hedging instruments would be immediately reclassified into the gains (losses) on securities and other line item in the consolidated statement of income (loss).
At December 31, 2014, accumulated other comprehensive loss attributable to cash flow hedges, pre-tax, was $422 million. These cash flow hedges were used to hedge the forecasted transactions related to repurchase agreements and FHLB advances. Following E*TRADE Clearing's move out from under E*TRADE Bank on July 1, 2015, the Company evaluated the sufficiency of the capital and liquidity position and, in early September, management and the Board concluded that E*TRADE Bank would deploy excess capital to terminate the $4.4 billion of legacy wholesale funding obligations. As the Company's intent changed and the hedged forecasted transactions became probable of not occurring, the Company reclassified $370 million of pre-tax losses on cash flow hedges from accumulated other comprehensive loss into earnings during the three months ended September 30, 2015.
The following table summarizes the effect of interest rate contracts designated and qualifying as hedging instruments in cash flow hedges on accumulated other comprehensive loss and on the consolidated statement of income (loss) for the three and nine months ended September 30, 2015 and 2014 (dollars in millions): 

81


 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2015
 
2014
 
2015
 
2014
Gains (losses) on derivatives recognized in OCI (effective portion), net of tax
 
$
(5
)
 
$
5

 
$
(10
)
 
$
(27
)
Losses reclassified from AOCI into earnings (effective portion), net of tax(1)
 
$
(239
)
 
$
(18
)
 
$
(271
)
 
$
(59
)
Cash flow hedge ineffectiveness losses(2)
 
$

 
$
(1
)
 
$

 
$
(1
)
(1)
Includes the reclassification of losses deferred in accumulated other comprehensive loss into earnings related to cash flow hedges as a result of the termination of repurchase agreements and FHLB advances during the three months ended September 30, 2015.
(2)
The ineffective portion of the change in fair value of the derivative instrument in a cash flow hedge, which is equal to the excess of the cumulative change in the fair value of the actual derivative over the cumulative change in the fair value of a hypothetical derivative which is created to match the exact terms of the underlying instruments being hedged, is reported in the gains (losses) on securities and other line item in the consolidated statement of income (loss).
Fair Value Hedges
Fair value hedges, which include interest rate swaps, are used to offset exposure to changes in value of certain fixed-rate assets and liabilities. Fair value hedges are accounted for by recording the fair value of the derivative instrument and the fair value of the asset or liability being hedged on the consolidated balance sheet. Changes in the fair value of both the derivative instruments and the underlying assets or liabilities are recognized in the gains (losses) on securities and other line item in the consolidated statement of income (loss). To the extent that the hedge is ineffective, the changes in the fair values will not offset and the difference, or hedge ineffectiveness, is reflected in the gains (losses) on securities and other line item in the consolidated statement of income (loss).
Hedge accounting is discontinued for fair value hedges if a derivative instrument is sold, terminated or otherwise de-designated. If fair value hedge accounting is discontinued, the previously hedged item is no longer adjusted for changes in fair value through the consolidated statement of income (loss) and the cumulative net gain or loss on the hedged asset or liability at the time of de-designation is amortized to interest income or interest expense using the effective interest method over the expected remaining life of the hedged item. Changes in the fair value of the derivative instruments after de-designation of fair value hedge accounting are recorded in the gains (losses) on securities and other line item in the consolidated statement of income (loss).
The following table summarizes the effect of interest rate contracts designated and qualifying as hedging instruments in fair value hedges and related hedged items on the consolidated statement of income (loss) for the three and nine months ended September 30, 2015 and 2014 (dollars in millions): 
 
Three Months Ended September 30,
 
2015
 
2014
 
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness(1)
 
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness(1)
Agency debentures
$
(30
)
 
$
30

 
$

 
$
(2
)
 
$
2

 
$

Agency mortgage-backed securities
(72
)
 
70

 
(2
)
 

 

 

Total gains (losses) included in earnings
$
(102
)
 
$
100

 
$
(2
)
 
$
(2
)
 
$
2

 
$

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nine Months Ended September 30,
 
2015
 
2014
 
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness(1)
 
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness(1)
Agency debentures
$
(15
)
 
$
15

 
$

 
$
(59
)
 
$
52

 
$
(7
)
Agency mortgage-backed securities
(32
)
 
32

 

 
(17
)
 
17

 

Total gains (losses) included in earnings
$
(47
)
 
$
47

 
$

 
$
(76
)
 
$
69

 
$
(7
)
(1)
Reflected in the gains (losses) on securities and other line item on the consolidated statement of income (loss).

82


NOTE 8—SECURITIES SOLD UNDER AGREEMENTS TO REPURCHASE, FHLB ADVANCES AND OTHER BORROWINGS
Securities sold under agreements to repurchase, FHLB advances and other borrowings at September 30, 2015 and December 31, 2014 are shown in the following table (dollars in millions):
 
September 30, 2015
 
December 31, 2014
Trust preferred securities(1)
$
414

 
$
428

Securities sold under agreements to repurchase and FHLB advances:
 
 
 
Repurchase Agreements(2)
$

 
$
3,672

FHLB Advances

 
920

Fair value hedge adjustments and deferred costs

 
(49
)
Total securities sold under agreements to repurchase and FHLB advances

 
4,543

Total
$
414

 
$
4,971

Weighted Average Interest Rate
3.02
%
 
0.64
%
(1)
The Company's trust preferred securities do not begin maturing until 2031.
(2)
The maximum amount at any month end for repurchase agreements was $3.8 billion and $4.9 billion for the nine months ended September 30, 2015 and the year ended December 31, 2014, respectively.
The Company terminated $4.4 billion of repurchase agreements and FHLB advances during the third quarter of 2015. In connection with this termination, the Company recorded a pre-tax charge of $413 million in consolidated statement of income (loss), including $43 million in the losses on early extinguishment of debt line item, and $370 million in the gains (losses) on securities and other line item that were reclassified from accumulated comprehensive loss attributable to cash flow hedges.
The Company repurchased $14 million of trust preferred securities in advance of maturity during the third quarter of 2015 and recorded a gain on early extinguishment of debt of $4 million.
Line of Credits maintained at E*TRADE Clearing
E*TRADE Clearing maintains secured committed lines of credit with two unaffiliated banks, aggregating to $175 million at September 30, 2015, that are scheduled to mature in June 2016. E*TRADE Clearing also maintains uncommitted lines of credit with several unaffiliated banks, that was increased by $75 million during the third quarter of 2015 to $450 million at September 30, 2015. During the second quarter of 2015, E*TRADE Clearing entered into a new 364-day, $345 million senior unsecured revolving credit facility with a syndicate of banks. The credit facility contains maintenance covenants relating to E*TRADE Clearing's minimum consolidated tangible net worth and regulatory net capital ratio. There was no outstanding balance on any of these lines of credit or credit facilities at September 30, 2015.

83


NOTE 9—CORPORATE DEBT
Corporate debt at September 30, 2015 and December 31, 2014 is outlined in the following table (dollars in millions):
 
Face Value
 
Discount
 
Net
September 30, 2015
 
 
 
 
 
Interest-bearing notes:
 
 
 
 
 
3/8% Notes, due 2022
$
540

 
$
(6
)
 
$
534

5/8% Notes, due 2023
460

 
(5
)
 
455

Total interest-bearing notes
1,000

 
(11
)
 
989

Non-interest-bearing debt:
 
 
 
 
 
0% Convertible debentures, due 2019
34

 

 
34

Total corporate debt
$
1,034

 
$
(11
)
 
$
1,023

 
Face Value
 
Discount
 
Net
December 31, 2014
 
 
 
 
 
Interest-bearing notes:
 
 
 
 
 
6 3/8% Notes, due 2019
$
800

 
$
(5
)
 
$
795

3/8% Notes, due 2022
540

 
(7
)
 
533

Total interest-bearing notes
1,340

 
(12
)
 
1,328

Non-interest-bearing debt:
 
 
 
 
 
0% Convertible debentures, due 2019
38

 

 
38

Total corporate debt
$
1,378

 
$
(12
)
 
$
1,366

During the first quarter of 2015, the Company issued an aggregate principal amount of $460 million in 4 5/8% Notes, due 2023. Interest is payable semi-annually and the notes may be called by the Company beginning March 15, 2018 at a premium, which declines over time. The Company used the net proceeds from the issuance of the 4 5/8% Notes, along with approximately $432 million of existing corporate cash to redeem all of the outstanding 6 3/8% Notes due 2019 including paying the associated redemption premiums of $68 million, accrued interest and related fees and expenses. This resulted in $73 million in losses on early extinguishment of debt for the quarter ended March 31, 2015.
The Company also entered into an amendment to the senior secured revolving credit facility to increase commitments thereunder by $50 million during the first quarter of 2015. As of September 30, 2015, there was no outstanding balance under the revolving credit facility and available capacity for borrowings was $250 million. The credit facility expires in November 2017. The Company has the ability to borrow against the credit facility for working capital and general corporate purposes. The credit facility contains certain maintenance covenants, including the requirement for the parent company to maintain unrestricted cash of $100 million. In September 2015, the Company entered into an amendment to its senior secured revolving credit facility, which reduced or removed certain negative covenants and other restrictions on the Company pursuant to the terms of the amendment.

84


NOTE 10—INCOME TAXES
Income Tax Expense (Benefit)
Income tax benefit was $93 million and $245 million for the three and nine months ended September 30, 2015, respectively, compared to income tax expense of $39 million and $129 million for the same periods in 2014. The effective tax rate was 38% and 372% for the three and nine months ended September 30, 2015, respectively, compared to 31% and 34% for the same periods in 2014. The difference between the effective tax rates for the three and nine months ended September 30, 2015 was primarily due to the settlement of the IRS examination of the Company's 2007, 2009 and 2010 federal tax returns which resulted in the recognition of a $220 million income tax benefit in the second quarter of 2015. See the Unrecognized Tax Benefits section below for additional information.
Unrecognized Tax Benefits
The following table provides a reconciliation of the beginning and ending amount of unrecognized tax benefits for the nine months ended September 30, 2015 (dollars in millions): 
 
Nine Months Ended September 30, 2015
Unrecognized tax benefits, beginning of period
$
330

Additions based on tax positions related to prior years
5

Additions based on tax positions related to current year

Reductions based on tax positions related to prior years
(304
)
Settlements with taxing authorities
(1
)
Statute of limitations lapses
(1
)
Unrecognized tax benefits, end of period
$
29

The unrecognized tax benefits decreased $301 million to $29 million during the nine months ended September 30, 2015. In May 2015, the Company settled the IRS examination of its 2007, 2009 and 2010 federal tax returns. As a result, the Company released $303 million of reserves related to the uncertain tax positions in the second quarter of 2015. During the third quarter of 2009, the Company incurred a loss on the exchange of $1.7 billion interest-bearing corporate debt for non-interest-bearing convertible debentures. The uncertain tax positions were primarily related to whether certain components of that loss were considered deductible or non-deductible for tax purposes.
Deferred Taxes
Deferred income taxes are recorded when revenues and expenses are recognized in different periods for financial statement and tax return purposes. During the nine months ended September 30, 2015, deferred tax assets increased $93 million to $1.0 billion, mainly related to the settlement of the IRS examination as discussed in the Unrecognized Tax Benefits section above.

85


NOTE 11—ACCUMULATED OTHER COMPREHENSIVE LOSS
The following tables present after-tax changes in each component of accumulated other comprehensive loss for the three and nine months ended September 30, 2015 and 2014 (dollars in millions): 
 
Available-for-sale
Securities
 
Cash Flow 
Hedging
Instruments
 
Foreign 
Currency
Translation
 
Total
Beginning balance, June 30, 2015
$
(24
)
 
$
(234
)
 
$
5

 
$
(253
)
Other comprehensive income (loss) before reclassifications
17

 
(5
)
 

 
12

Amounts reclassified from accumulated other comprehensive loss
(7
)
 
239

 

 
232

Net change
10

 
234

 

 
244

Ending balance, September 30, 2015
$
(14
)
 
$

 
$
5

 
$
(9
)
 
Available-for-sale
Securities
 
Cash Flow 
Hedging
Instruments
 
Foreign 
Currency
Translation
 
Total
Beginning balance, June 30, 2014
$
(11
)
 
$
(289
)
 
$
5

 
$
(295
)
Other comprehensive income (loss) before reclassifications
(20
)
 
5

 

 
(15
)
Amounts reclassified from accumulated other comprehensive loss
(7
)
 
18

 

 
11

Net change
(27
)
 
23

 

 
(4
)
Ending balance, September 30, 2014
$
(38
)
 
$
(266
)
 
$
5

 
$
(299
)
 
Available-for-sale
Securities
 
Cash Flow 
Hedging
Instruments
 
Foreign 
Currency
Translation
 
Total
Beginning balance, December 31, 2014
$
7

 
$
(261
)
 
$
5

 
$
(249
)
Other comprehensive income (loss) before reclassifications
(3
)
 
(10
)
 

 
(13
)
Amounts reclassified from accumulated other comprehensive loss
(18
)
 
271

 

 
253

Net change
(21
)
 
261

 

 
240

Ending balance, September 30, 2015
$
(14
)
 
$

 
$
5

 
$
(9
)
 
Available-for-sale
Securities
 
Cash Flow
Hedging
Instruments
 
Foreign
Currency
Translation
 
Total
Beginning balance, December 31, 2013
$
(160
)
 
$
(298
)
 
$
5

 
$
(453
)
Other comprehensive income (loss) before reclassifications
143

 
(27
)
 

 
116

Amounts reclassified from accumulated other comprehensive loss
(21
)
 
59

 

 
38

Net change
122

 
32

 

 
154

Ending balance, September 30, 2014
$
(38
)
 
$
(266
)
 
$
5

 
$
(299
)

86


The following table presents the income statement line items impacted by reclassifications out of accumulated other comprehensive loss for the three and nine months ended September 30, 2015 and 2014 (dollars in millions):
Accumulated Other Comprehensive Loss Components
 
Amounts Reclassified from Accumulated Other Comprehensive Loss
 
Affected Line Items in the Consolidated Statement of Income (Loss)
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
 
 
2015
 
2014
 
2015
 
2014
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
 
 
 
 
 
$
11

 
$
12

 
$
29

 
$
34

 
Gains on securities and other
 
 
(4
)
 
(5
)
 
(11
)
 
(13
)
 
Tax expense
 
 
$
7

 
$
7

 
$
18

 
$
21

 
Reclassification into earnings, net
Cash flow hedging instruments:
 
 
 
 
 
 
 
 
 
 
 
 
$
(370
)
 
$

 
$
(370
)
 
$

 
Losses on securities and other
 
 
(17
)
 
(30
)
 
(69
)
 
(97
)
 
Operating interest expense
 
 
(387
)
 
(30
)
 
(439
)
 
(97
)
 
Reclassification into earnings, before tax
 
 
148

 
12

 
168

 
38

 
Tax benefit
 
 
$
(239
)
 
$
(18
)
 
$
(271
)
 
$
(59
)
 
Reclassification into earnings, net
The Company terminated $4.4 billion of repurchase agreements and FHLB advances during the third quarter of 2015. In connection with this termination, the Company recorded a pre-tax charge of $413 million in the consolidated statement of income (loss), including $43 million in the losses on early extinguishment of debt line item, and $370 million in the gains (losses) on securities and other line item that were reclassified from accumulated comprehensive loss attributable to cash flow hedges.
NOTE 12—EARNINGS (LOSS) PER SHARE
The following table presents a reconciliation of basic and diluted earnings (loss) per share (in millions, except share data and per share amounts): 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2015
 
2014
 
2015
 
2014
Basic:
 
 
 
 
 
 
 
Net income (loss)
$
(153
)
 
$
86

 
$
179

 
$
252

Basic weighted-average shares outstanding (in thousands)
290,480

 
288,843

 
290,105

 
288,536

Basic earnings (loss) per share
$
(0.53
)
 
$
0.30

 
$
0.62

 
$
0.87

Diluted:
 
 
 
 
 
 
 
Net income (loss)
$
(153
)
 
$
86

 
$
179

 
$
252

Basic weighted-average shares outstanding (in thousands)
290,480

 
288,843

 
290,105

 
288,536

Effect of dilutive securities:
 
 
 
 
 
 
 
Weighted-average convertible debentures (in thousands)

 
4,066

 
3,517

 
4,071

Weighted-average options and restricted stock issued to employees (in thousands)

 
1,210

 
1,376

 
1,361

Diluted weighted-average shares outstanding (in thousands)
290,480

 
294,119

 
294,998

 
293,968

Diluted earnings (loss) per share
$
(0.53
)
 
$
0.29

 
$
0.61

 
$
0.86


87


The Company excluded the following shares from the calculation of diluted earnings (loss) per share as the effect would have been anti-dilutive (shares in millions):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2015
 
2014
 
2015
 
2014
Weighted-average shares excluded as a result of the Company's net loss:
 
 
 
 
 
 
 
Convertible debentures
3.3

 
N/A

 
N/A

 
N/A

Stock options and restricted stock awards and units
1.3

 
N/A

 
N/A

 
N/A

Other stock options and restricted stock awards and units
0.1

 
0.4

 
0.1

 
0.5

Total
4.7

 
0.4

 
0.1

 
0.5

NOTE 13—REGULATORY REQUIREMENTS
Registered Broker-Dealers
The Company’s U.S. broker-dealer subsidiaries are subject to the Uniform Net Capital Rule (the "Rule") under the Securities Exchange Act of 1934 administered by the SEC and FINRA, which requires the maintenance of minimum net capital. The minimum net capital requirements can be met under either the Aggregate Indebtedness method or the Alternative method. Under the Aggregate Indebtedness method, a broker-dealer is required to maintain minimum net capital of the greater of 6 2/3% of its aggregate indebtedness, as defined, or a minimum dollar amount. Under the Alternative method, a broker-dealer is required to maintain net capital equal to the greater of $250,000 or 2% of aggregate debit balances arising from customer transactions. The method used depends on the individual U.S. broker-dealer subsidiary. The Company’s other broker-dealers, including its international broker-dealer subsidiaries located in Europe and Asia, are subject to capital requirements determined by their respective regulators.    
At September 30, 2015 and December 31, 2014, all of the Company’s broker-dealer subsidiaries met minimum net capital requirements. The tables below summarize the minimum excess capital requirements for the Company’s broker-dealer subsidiaries at September 30, 2015 and December 31, 2014 (dollars in millions):
 
Required Net
Capital
 
Net Capital
 
Excess Net
Capital
September 30, 2015:
 
 
 
 
 
E*TRADE Clearing(1)
$
175

 
$
949

 
$
774

E*TRADE Securities(1)(2)

 
39

 
39

Other broker-dealers
1

 
18

 
17

Total
$
176

 
$
1,006

 
$
830

December 31, 2014:
 
 
 
 
 
E*TRADE Clearing(1)
$
170

 
$
795

 
$
625

E*TRADE Securities(1)

 
459

 
459

Other broker-dealers
1

 
19

 
18

Total
$
171

 
$
1,273

 
$
1,102

 
(1)
Elected to use the Alternative method to compute net capital. The net capital requirement was $250,000 for E*TRADE Securities for both periods presented.
(2)
E*TRADE Securities was moved out from under E*TRADE Bank in February 2015 and subsequently paid dividends of $515 million to the parent company during the nine months ended September 30, 2015.
Banking
E*TRADE Financial and E*TRADE Bank are subject to various regulatory capital requirements administered by federal banking agencies. Beginning on January 1, 2015, both E*TRADE Financial and E*TRADE Bank calculate regulatory capital under the Basel III framework using the Standardized Approach, subject to transition provisions. Prior to Basel III becoming effective, the risk-based capital guidelines that applied to E*TRADE Bank were based

88


upon the 1988 capital accords of the BCBS, a committee of central banks and bank supervisors, as implemented by the U.S. Federal banking agencies, including the OCC, commonly known as Basel I. As a savings and loan holding company, E*TRADE Financial was not previously subject to specific statutory capital requirements. Under the Basel III framework, the vast majority of the Company's margin receivables qualified for 0% risk-weighting and a larger portion of the Company's deferred tax assets were included in regulatory capital, both having a favorable impact on the Company's current capital ratios. A portion of this benefit was offset as trust preferred securities are phased-out from the parent company's capital. In addition, in the first quarter of 2015, the Company made the one-time permanent election to exclude accumulated other comprehensive income from the calculation of Common Equity Tier 1 capital.
Failure to meet minimum capital requirements can trigger certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on E*TRADE Financial’s and E*TRADE Bank’s financial condition and results of operations. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, E*TRADE Financial and E*TRADE Bank must meet specific capital guidelines that involve quantitative measures of assets, liabilities and certain off-balance sheet items as calculated under regulatory accounting practices. In addition, E*TRADE Bank may not pay dividends to the parent company without approval from its regulators and any loans by E*TRADE Bank to the parent company and its other non-bank subsidiaries are subject to various quantitative, arm’s length, collateralization and other requirements. E*TRADE Financial’s and E*TRADE Bank’s capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings and other factors.
Quantitative measures established by regulation to ensure capital adequacy require E*TRADE Financial and E*TRADE Bank to meet minimum Common equity Tier 1 capital, Tier 1 risk-based capital, Total risk-based capital, and Tier 1 leverage ratios. Events beyond management's control, such as deterioration in credit markets, could adversely affect future earnings and E*TRADE Financial’s and E*TRADE Bank’s ability to meet future capital requirements and, in the case of E*TRADE Bank, their ability to pay dividends to the parent company. E*TRADE Financial and E*TRADE Bank were categorized as "well capitalized" under the regulatory framework for prompt corrective action for the periods presented in the table below (dollars in millions):
 
September 30, 2015(1)
 
December 31, 2014(1)
 
Actual
 
Well Capitalized Minimum Capital
 
Excess Capital
 
Actual
 
Well Capitalized Minimum Capital
 
Excess Capital
 
Amount
 
Ratio
 
Amount
 
Ratio
 
Amount
 
Amount
 
Ratio
 
Amount
 
Ratio
 
Amount
E*TRADE Bank:(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tier 1 leverage
$
2,960

 
9.2
%
 
$
1,612

 
5.0
%
 
$
1,348

 
$
4,548

 
10.6
%
 
$
2,143

 
5.0
%
 
$
2,405

Tier 1 risk-based capital
$
2,960

 
36.0
%
 
$
658

 
8.0
%
 
$
2,302

 
$
4,548

 
25.7
%
 
$
1,063

 
6.0
%
 
$
3,485

Total risk-based capital
$
3,069

 
37.3
%
 
$
823

 
10.0
%
 
$
2,246

 
$
4,772

 
26.9
%
 
$
1,772

 
10.0
%
 
$
3,000

Common equity Tier 1 capital(3)
$
2,960

 
36.0
%
 
$
535

 
6.5
%
 
$
2,425

 
N/A

 
N/A

 
N/A

 
N/A

 
N/A

(1)
Due to the change in regulatory requirements described above, the September 30, 2015 ratios were calculated under Basel III requirements and the December 31, 2014 ratios were calculated under Basel I requirements.
(2)
E*TRADE Securities was moved out from under E*TRADE Bank in February 2015. E*TRADE Clearing was moved out from under E*TRADE Bank in July 2015.
(3)
The Basel III rule established Common Equity Tier 1 capital as a new tier of capital.
 
September 30, 2015
 
Actual
 
Well Capitalized Minimum Capital
 
Excess Capital
 
Amount
 
Ratio
 
Amount
 
Ratio
 
Amount
E*TRADE Financial:
 
 
 
 
 
 
 
 
 
Tier 1 leverage
$
3,630

 
8.5
%
 
$
2,127

 
5.0
%
 
$
1,503

Tier 1 risk-based capital
$
3,630

 
39.5
%
 
$
736

 
8.0
%
 
$
2,894

Total risk-based capital
$
4,070

 
44.3
%
 
$
920

 
10.0
%
 
$
3,150

Common equity Tier 1 capital
$
3,630

 
39.5
%
 
$
598

 
6.5
%
 
$
3,032


89


NOTE 14—COMMITMENTS, CONTINGENCIES AND OTHER REGULATORY MATTERS
Legal Matters
The Company reviews its lawsuits, regulatory inquiries and other legal proceedings on an ongoing basis and provides disclosure and records loss contingencies in accordance with the loss contingencies accounting guidance. The Company establishes an accrual for losses at management's best estimate when it assesses that it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. Once established, the estimated liability is revised based on currently available information when an event occurs requiring an adjustment.
Litigation Matters
On October 27, 2000, Ajaxo, Inc. ("Ajaxo") filed a complaint in the Superior Court for the State of California, County of Santa Clara. Ajaxo sought damages and certain non-monetary relief for the Company’s alleged breach of a non-disclosure agreement with Ajaxo pertaining to certain wireless technology that Ajaxo offered the Company as well as damages and other relief against the Company for their alleged misappropriation of Ajaxo’s trade secrets. Following a jury trial, a judgment was entered in 2003 in favor of Ajaxo against the Company for $1 million for breach of the Ajaxo non-disclosure agreement. Although the jury found in favor of Ajaxo on its claim against the Company for misappropriation of trade secrets, the trial court subsequently denied Ajaxo’s requests for additional damages and relief. On December 21, 2005, the California Court of Appeal affirmed the above-described award against the Company for breach of the nondisclosure agreement but remanded the case to the trial court for the limited purpose of determining what, if any, additional damages Ajaxo may be entitled to as a result of the jury’s previous finding in favor of Ajaxo on its claim against the Company for misappropriation of trade secrets. Although the Company paid Ajaxo the full amount due on the above-described judgment, the case was remanded back to the trial court, and on May 30, 2008, a jury returned a verdict in favor of the Company denying all claims raised and demands for damages against the Company. Following the trial court’s entry of judgment in favor of the Company on September 5, 2008, Ajaxo filed post-trial motions for vacating this entry of judgment and requesting a new trial. The trial court denied these motions. On December 2, 2008, Ajaxo filed a notice of appeal with the Court of Appeal of the State of California for the Sixth District. On August 30, 2010, the Court of Appeal affirmed the trial court’s verdict in part and reversed the verdict in part, remanding the case. The Company petitioned the Supreme Court of California for review of the Court of Appeal decision. On December 16, 2010, the California Supreme Court denied the Company’s petition for review and remanded for further proceedings to the trial court. The testimonial phase of the third trial in this matter concluded on June 12, 2012. By order dated May 28, 2014, the Court determined to conduct a second phase of this bench trial to allow Ajaxo to attempt to prove entitlement to additional royalties. Hearings in phase two of the trial concluded January 8, 2015. In a Judgment and Statement of Decision filed September 16, 2015, the Court denied all claims for royalties by Ajaxo. Ajaxo has moved for a new trial and E*TRADE has moved to recover its costs. These motions will be heard November 13, 2015. The Company will continue to defend itself vigorously.
On May 16, 2011, Droplets Inc., the holder of two patents pertaining to user interface servers, filed a complaint in the U.S. District Court for the Eastern District of Texas against E*TRADE Financial Corporation, E*TRADE Securities, E*TRADE Bank and multiple other unaffiliated financial services firms. Plaintiff contends that the defendants engaged in patent infringement under federal law. Plaintiff seeks unspecified damages and an injunction against future infringements, plus royalties, costs, interest and attorneys’ fees. On March 28, 2012, a change of venue was granted and the case was transferred to the United States District Court for the Southern District of New York. The Company filed its answer and counterclaim on June 13, 2012 and plaintiff moved to dismiss the counterclaim. The Company's motion for summary judgment on the grounds of non-infringement was granted by the U.S. District Court in a Decision and Order dated March 9, 2015. All remaining claims are stayed pending resolution of issues on Droplet's remaining patents under review by the Patent Trial and Appeal Board ("PTAB"). On July 6, 2015, the PTAB instituted an inter parties review of plaintiff's 115 patent, which is scheduled to be litigated through March 2016. The Company will continue to defend itself vigorously in this matter, both in the District Court and at the U.S. Patent Office.
Several cases have been filed nationwide involving the April 2007 leveraged buyout ("LBO") of the Tribune Company ("Tribune") by Sam Zell, and the subsequent bankruptcy of Tribune. In William Niese et al. v. A.G. Edwards et al., in Superior Court of Delaware, New Castle County, former Tribune employees and retirees claimed that Tribune was actually insolvent at the time of the LBO and that the LBO constituted a fraudulent transaction that depleted the plaintiffs’ retirement plans, rendering them worthless. E*TRADE Clearing, along with numerous other financial

90


institutions, is a named defendant in this case. One of the defendants removed the action to federal district court in Delaware on July 1, 2011. In Deutsche Bank Trust Company Americas et al. v. Adaly Opportunity Fund et al., filed in the Supreme Court of New York, New York County on June 3, 2011, the Trustees of certain notes issued by Tribune allege wrongdoing in connection with the LBO. In particular the Trustees claim that the LBO constituted a constructive fraudulent transfer under various state laws. G1 Execution Services, LLC (formerly known as E*TRADE Capital Markets, LLC), along with numerous other financial institutions, is a named defendant in this case. In Deutsche Bank et al. v. Ohlson et al., filed in the U.S. District Court for the Northern District of Illinois, noteholders of Tribune asserted claims of constructive fraud and G1 Execution Services, LLC is a named defendant in this case. Under the agreement governing the sale of G1 Execution Services, LLC to Susquehanna International Group, LLP ("Susquehanna"), the Company remains responsible for any resulting actions taken against G1 Execution Services, LLC as a result of such investigation. In EGI-TRB LLC et al. v. ABN-AMRO et al., filed in the Circuit Court of Cook County Illinois, creditors of Tribune assert fraudulent conveyance claims against multiple shareholder defendants and E*TRADE Clearing is a named defendant in this case. These cases have been consolidated into a multi-district litigation. The Company’s time to answer or otherwise respond to the complaints has been stayed pending further orders of the Court. On September 18, 2013, the Court entered the Fifth Amended Complaint. On September 23, 2013, the Court granted the defendants’ motion to dismiss the individual creditors’ complaint. The individual creditors filed a notice of appeal. The steering committees for plaintiffs and defendants have submitted a joint plan for the next phase of litigation. The next phase of the action will involve individual motions to dismiss. On April 22, 2014, the Court issued its protocols for dismissal motions for those defendants who were "mere conduits" who facilitated the transactions at issue. The motion to dismiss Count I of the Fifth Amended Complaint for failure to state a cause of action was fully briefed on July 2, 2014, and the parties await decision on that motion. The Company will defend itself vigorously in these matters.
On April 30, 2013, a putative class action was filed by John Scranton, on behalf of himself and a class of persons similarly situated, against E*TRADE Financial Corporation and E*TRADE Securities in the Superior Court of California, County of Santa Clara, pursuant to the California procedures for a private Attorney General action. The Complaint alleged that the Company misrepresented through its website that it would always automatically exercise options that were in-the-money by $0.01 or more on expiration date. Plaintiffs allege violations of the California Unfair Competition Law, the California Consumer Remedies Act, fraud, misrepresentation, negligent misrepresentation and breach of fiduciary duty. The case has been deemed complex within the meaning of the California Rules of Court, and a case management conference was held on September 13, 2013. The Company’s demurrer and motion to strike the complaint were granted by order dated December 20, 2013. The Court granted leave to amend the complaint. A second amended complaint was filed on January 31, 2014. On March 11, 2014, the Company moved to strike and for a demurrer to the second amended complaint. On October 20, 2014, the Court sustained the Company's demurrer, dismissing four counts of the second amended complaint with prejudice and two counts without prejudice. The plaintiffs filed a third amended complaint on November 10, 2014. The Company filed a third demurrer and motion to strike on December 12, 2014. By order dated March 18, 2015, the Superior Court entered a final order sustaining the Company's demurrer on all remaining claims with prejudice. Final judgment was entered in the Company's favor on April 8, 2015. Plaintiff filed a Notice of Appeal April 27, 2015. The Company will continue to defend itself vigorously in this matter.
On April 18, 2014, a putative class action was filed by the City of Providence, Rhode Island against forty-one high frequency trading firms, stock exchanges, market-makers, and other broker-dealers, including the Company, in the U.S. District Court for the Southern District of New York. The Complaint alleges that the high frequency trading firms, certain broker-dealers managing dark pools, and the exchanges manipulated the U.S. Securities markets, and that numerous market-makers and broker-dealers participated in that manipulation by doing business with the high frequency traders. As to the Company, the Complaint alleges violation of Sections 10(b) and 20(a) of the Exchange Act. On May 2, 2014, a similar putative class action was filed by American European Insurance Company against forty-two high frequency trading firms, stock exchanges, market-makers, and other broker-dealers, including the Company, in the U.S. District Court for the Southern District of New York. The action filed by American European Insurance Company made allegations substantially similar to the allegations in the City of Providence complaint. On June 13, 2014, a putative class action was filed by James J. Flynn and Dominic Morelli against twenty-six firms including the Company in the United States District Court for the Southern District of New York. The Flynn Complaint made allegations substantially similar to the allegations in the City of Providence Complaint. The consolidated amended complaint does not identify the Company as a defendant or make any allegations regarding the Company.

91


On March 26, 2015, a putative class action was filed in the U.S. District Court for the Northern District of California by Ty Rayner, on behalf of himself and all others similarly situated, naming E*TRADE Financial Corporation and E*TRADE Securities as defendants. The complaint alleges that E*TRADE breached a fiduciary duty and unjustly enriched itself in connection with the routing of its customers’ orders to various market-makers and exchanges. Plaintiff seeks unspecified damages, declaratory relief, restitution, disgorgement of payments received by the Company, and attorneys’ fees. By stipulation, the parties have agreed to extend indefinitely the due date for a response to the claim. The Company will defend itself vigorously in this matter.
In addition to the matters described above, the Company is subject to various legal proceedings and claims that arise in the normal course of business. In each pending matter, the Company contests liability or the amount of claimed damages. In view of the inherent difficulty of predicting the outcome of such matters, particularly in cases where claimants seek substantial or indeterminate damages, or where investigation or discovery have yet to be completed, the Company is unable to estimate a range of reasonably possible losses on its remaining outstanding legal proceedings; however, the Company believes any losses, both individually or in the aggregate, would not be reasonably likely to have a material adverse effect on the consolidated financial condition or results of operations of the Company.
An unfavorable outcome in any matter could have a material adverse effect on the Company’s business, financial condition, results of operations or cash flows. In addition, even if the ultimate outcomes are resolved in the Company’s favor, the defense of such litigation could entail considerable cost or the diversion of the efforts of management, either of which could have a material adverse effect on the Company’s business, financial condition, results of operations or cash flows.
Regulatory Matters
The securities, futures, foreign currency and banking industries are subject to extensive regulation under federal, state and applicable international laws. From time to time, the Company has been threatened with or named as a defendant in lawsuits, arbitrations and administrative claims involving securities, banking and other matters. The Company is also subject to periodic regulatory audits and inspections. Compliance and trading problems that are reported to regulators, such as the SEC, Federal Reserve Bank of Richmond, FINRA, CFTC, NFA or OCC by dissatisfied customers or others are investigated by such regulators, and may, if pursued, result in formal claims being filed against the Company by customers or disciplinary action being taken against the Company or its employees by regulators. Any such claims or disciplinary actions that are decided against the Company could have a material impact on the financial results of the Company or any of its subsidiaries.
During 2012, the Company completed a review of order handling practices and pricing for order flow between E*TRADE Securities and G1 Execution Services, LLC. The Company implemented changes to its practices and procedures that were recommended during the review. Banking regulators and federal securities regulators were regularly updated during the course of the review. Subsequently, on July 11, 2013, FINRA notified E*TRADE Securities and G1 Execution Services, LLC that it was conducting an examination of both firms’ order handling practices. On March 19, 2015, the Company received a Wells notice from FINRA's Market Regulation Department relating to the adequacy of E*TRADE Securities' order-routing disclosures and supervisory process for reviewing execution quality during the period covered by the Company's 2012 internal review (July 2011 - June 2012). The Company continues to cooperate fully with FINRA in this examination. Under the agreement governing the sale of G1 Execution Services, LLC to Susquehanna, the Company remains responsible for any actions taken against G1 Execution Services, LLC arising from the investigation. In the case of the review of both E*TRADE Securities and G1 Execution Services, LLC such actions could include monetary penalties and cease-and-desist orders, and could prompt claims by customers. Any of these actions could materially and adversely affect the Company’s broker-dealer businesses.
Insurance
The Company maintains insurance coverage that management believes is reasonable and prudent. The principal insurance coverage it maintains covers commercial general liability; property damage; hardware/software damage; cyber liability; directors and officers; employment practices liability; certain criminal acts against the Company; and errors and omissions. The Company believes that such insurance coverage is adequate for the purpose of its business. The Company’s ability to maintain this level of insurance coverage in the future, however, is subject to the availability of affordable insurance in the marketplace.

92


Commitments
In the normal course of business, the Company makes various commitments to extend credit and incur contingent liabilities that are not reflected in the consolidated balance sheet. Significant changes in the economy or interest rates may influence the impact that these commitments and contingencies have on the Company in the future.
The Company’s equity and cost method investments are generally limited liability investments in partnerships, companies and other similar entities, including tax credit partnerships and community development entities, which are not required to be consolidated. The Company had $32 million in unfunded commitments with respect to these investments at September 30, 2015.    
At September 30, 2015, the Company had approximately $29 million of certificates of deposit scheduled to mature in less than one year and approximately $90 million of unfunded commitments to extend credit.
Guarantees
In prior periods when the Company sold loans, the Company provided guarantees to investors purchasing mortgage loans, which are considered standard representations and warranties within the mortgage industry. The primary guarantees are that: the mortgage and the mortgage note have been duly executed and each is the legal, valid and binding obligation of the Company, enforceable in accordance with its terms; the mortgage has been duly acknowledged and recorded and is valid; and the mortgage and the mortgage note are not subject to any right of rescission, set-off, counterclaim or defense, including, without limitation, the defense of usury, and no such right of rescission, set-off, counterclaim or defense has been asserted with respect thereto. The Company is responsible for the guarantees on loans sold. If these claims prove to be untrue, the investor can require the Company to repurchase the loan and return all loan purchase and servicing release premiums. Management does not believe the potential liability exposure will have a material impact on the Company’s results of operations, cash flows or financial condition due to the nature of the standard representations and warranties, which have resulted in a minimal amount of loan repurchases.
Prior to 2008, ETB Holdings, Inc. ("ETBH") raised capital through the formation of trusts, which sold trust preferred securities in the capital markets. The capital securities must be redeemed in whole at the due date, which is generally 30 years after issuance. Each trust issued trust preferred securities at par, with a liquidation amount of $1,000 per capital security. The trusts used the proceeds from the sale of issuances to purchase subordinated debentures issued by ETBH.
During the 30-year period prior to the redemption of the trust preferred securities, ETBH guarantees the accrued and unpaid distributions on these securities, as well as the redemption price of the securities and certain costs that may be incurred in liquidating, terminating or dissolving the trusts (all of which would otherwise be payable by the trusts). At September 30, 2015, management estimated that the maximum potential liability under this arrangement, including the current carrying value of the trusts, was equal to approximately $423 million or the total face value of these securities plus dividends, which may be unpaid at the termination of the trust arrangement.
NOTE 15—SEGMENT INFORMATION
The Company reports its operating results in two segments, based on the manner in which its chief operating decision maker evaluates financial performance and makes resource allocation decisions: 1) trading and investing; and 2) balance sheet management. Trading and investing includes retail brokerage products and services; investor-focused banking products; and corporate services. Balance sheet management includes the management of asset allocation; loans previously originated by the Company or purchased from third parties; deposits and customer payables; and credit, liquidity and interest rate risk. The balance sheet management segment utilizes deposits and customer payables and compensates the trading and investing segment via a market-based transfer pricing arrangement, which is eliminated in consolidation.
The Company does not allocate costs associated with certain functions that are centrally-managed to its operating segments. These costs are separately reported in a corporate/other category, along with technology related costs incurred to support centrally-managed functions; restructuring and other exit activities; debt extinguishment; and corporate debt and corporate investments.

93


The Company evaluates the performance of its segments based on the segment’s income (loss) before income taxes. Financial information for the Company’s reportable segments is presented in the following tables (dollars in millions): 

 
Three Months Ended September 30, 2015
 
Trading and
Investing
 
Balance Sheet
Management
 
Corporate/
Other
 
Total
Net operating interest income
$
174

 
$
89

 
$

 
$
263

Total non-interest income (loss)
168

 
(358
)
 

 
(190
)
Total net revenue
342

 
(269
)
 

 
73

Provision (benefit) for loan losses

 
(25
)
 

 
(25
)
Total operating expense
197

 
23

 
73

 
293

Income (loss) before other income (expense) and income taxes
145

 
(267
)
 
(73
)
 
(195
)
Total other income (expense)

 

 
(51
)
 
(51
)
Income (loss) before income taxes
$
145

 
$
(267
)
 
$
(124
)
 
$
(246
)
Income tax benefit
 
 
 
 
 
 
(93
)
Net loss
 
 
 
 
 
 
$
(153
)

 
Three Months Ended September 30, 2014
 
Trading and
Investing
 
Balance Sheet
Management
 
Corporate/
Other
 
Total
Net operating interest income
$
161

 
$
104

 
$

 
$
265

Total non-interest income
166

 
9

 

 
175

Total net revenue
327

 
113

 

 
440

Provision (benefit) for loan losses

 
10

 

 
10

Total operating expense
183

 
36

 
58

 
277

Income (loss) before other income (expense) and income taxes
144

 
67

 
(58
)
 
153

Total other income (expense)

 

 
(28
)
 
(28
)
Income (loss) before income taxes
$
144

 
$
67

 
$
(86
)
 
$
125

Income tax expense
 
 
 
 
 
 
39

Net income
 
 
 
 
 
 
$
86


 
Nine Months Ended September 30, 2015
 
Trading and
Investing
 
Balance Sheet
Management
 
Corporate/
Other
 
Total
Net operating interest income
$
517

 
$
283

 
$
1

 
$
801

Total non-interest income (loss)
508

 
(335
)
 

 
173

Total net revenue
1,025

 
(52
)
 
1

 
974

Provision (benefit) for loan losses

 
(17
)
 

 
(17
)
Total operating expense
614

 
85

 
203

 
902

Income (loss) before other income (expense) and income taxes
411

 
(120
)
 
(202
)
 
89

Total other income (expense)

 

 
(155
)
 
(155
)
Income (loss) before income taxes
$
411

 
$
(120
)
 
$
(357
)
 
$
(66
)
Income tax benefit

 
 
 
 
 
(245
)
Net income
 
 
 
 
 
 
$
179


94


 
Nine Months Ended September 30, 2014
 
Trading and
Investing
 
Balance Sheet
Management
 
Corporate/
Other
 
Total
Net operating interest income
$
449

 
$
346

 
$

 
$
795

Total non-interest income
523

 
35

 

 
558

Total net revenue
972

 
381

 

 
1,353

Provision (benefit) for loan losses

 
26

 

 
26

Total operating expense
574

 
113

 
164

 
851

Income (loss) before other income (expense) and income taxes
398

 
242

 
(164
)
 
476

Total other income (expense)

 

 
(95
)
 
(95
)
Income (loss) before income taxes
$
398

 
$
242

 
$
(259
)
 
$
381

Income tax expense
 
 
 
 
 
 
129

Net income
 
 
 
 
 
 
$
252

Total other income (expense) included losses on early extinguishment of corporate debt of $39 million and $112 million during the three and nine months ended September 30, 2015, respectively, compared to $0 and $12 million during the three and nine months ended September 30, 2014, respectively. For additional information refer to Note 8—Securities Sold Under Agreements to Repurchase, FHLB Advances and Other Borrowings and Note 9—Corporate Debt.

Segment Assets
 
Trading and
Investing
 
Balance Sheet
Management
 
Corporate/
Other(1)
 
Total
As of September 30, 2015
$
11,181

 
$
29,399

 
$
625

 
$
41,205

As of December 31, 2014
$
12,032

 
$
33,075

 
$
423

 
$
45,530

(1)
Corporate/Other category includes corporate assets and other elimination adjustments, such as a line of credit between the operating segments, not allocated to the Company's operating segments.
ITEM 4.    CONTROLS AND PROCEDURES
(a)
Based on an evaluation under the supervision and with the participation of our management, our Chief Executive Officer and our Chief Financial Officer have concluded that the Company's disclosure controls and procedures, as defined in Rules 13a-15(e) under the Securities Exchange Act of 1934 ("Exchange Act"), were effective as of the end of the period covered by this report to provide reasonable assurance that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission rules and forms and (ii) accumulated and communicated to the Company’s management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.
(b)
There were no changes in the Company’s internal control over financial reporting during the quarter ended September 30, 2015, identified in connection with management's evaluation required by paragraph (d) of Exchange Act Rules 13a-15 and 15d-15, that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
PART II—OTHER INFORMATION
ITEM 1.    LEGAL PROCEEDINGS
Information in response to this item can be found under the heading "Legal Matters" in Note 14—Commitments, Contingencies and Other Regulatory Matters to Part I. Item 1. Consolidated Financial Statements (Unaudited) in this Quarterly Report and is incorporated by reference into this item.

95


ITEM 1A.    RISK FACTORS
There have been no material changes in the Company's risk factors from those disclosed in its Annual Report on Form 10-K for the year ended December 31, 2014.
ITEM 2.
UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
None.
ITEM 3.
DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4.
MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5.
OTHER INFORMATION
None.
ITEM 6.
EXHIBITS
Exhibit
Number
 
Description
 
 
*4.1
 
Amendment No. 1 to Credit Agreement, dated as of September 16, 2015, among the Company, the lenders party thereto, J.P. Morgan Chase Bank, N.A., as Administrative Agent, and Morgan Stanley Senior Funding, Inc., as Syndication Agent.
 
 
 
*10.1
 
Employment Agreement dated as of October 21, 2015 by and between E*TRADE Financial Corporation and Paul T. Idzik.
 
 
 
*31.1
 
Certification—Section 302 of the Sarbanes-Oxley Act of 2002
 
 
*31.2
 
Certification—Section 302 of the Sarbanes-Oxley Act of 2002
 
 
*32.1
 
Certification—Section 906 of the Sarbanes-Oxley Act of 2002
 
 
 
*101.INS
 
XBRL Instance Document
 
 
*101.SCH
 
XBRL Taxonomy Extension Schema Document
 
 
*101.CAL
 
XBRL Taxonomy Extension Calculation Linkbase Document
 
 
*101.DEF
 
XBRL Taxonomy Extension Definition Linkbase Document
 
 
*101.LAB
 
XBRL Taxonomy Extension Label Linkbase Document
 
 
*101.PRE
 
XBRL Taxonomy Extension Presentation Linkbase Document
 
 
 
 
 
*
Filed herein.


96


SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Dated: November 4, 2015
 
 
 
 
E*TRADE Financial Corporation
(Registrant)
 
 
 
By
 
/S/    PAUL T. IDZIK
 
 
Paul T. Idzik
 
 
Chief Executive Officer
 
 
(Principal Executive Officer)
 
 
By
 
/S/   MICHAEL A. PIZZI    
 
 
Michael A. Pizzi
 
 
Chief Financial Officer
 
 
(Principal Financial Officer)
 
 
By
 
/S/   BRENT B. SIMONICH
 
 
Brent B. Simonich
 
 
Corporate Controller
 
 
(Principal Accounting Officer)

97