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8-K - RESULTS OF OPERATIONS AND FINANCIAL CONDITION - RACKSPACE HOSTING, INC.rax8k_q22011.htm


Rackspace Hosting Reports Second Quarter 2011 Results
For the quarter ended June 30, 2011:

Net revenue of $247.2 million grew 32% year-over-year and 7.5% from Q1 2011
Adjusted EBITDA(1) of $81.6 million grew 31% year-over-year and 7.5% from Q1 2011
Net income of $17.6 million grew 57% year-over-year and 27% from Q1 2011

SAN ANTONIO - August 4, 2011 - Rackspace® Hosting, Inc. (NYSE: RAX), the world's leading specialist in the hosting and cloud computing industry, announced financial results for the quarter ended June 30, 2011.
Net revenue for the second quarter of 2011 was $247.2 million, up 7.5% from the previous quarter and 32.0% from the second quarter of 2010. Net revenue for the second quarter of 2011 was positively impacted by currency exchange rates when compared to the first quarter of 2011 by $1.1 million and the second quarter of 2010 by $5.1 million.
Total server count increased to 74,028, up from 70,473 servers at the end of the previous quarter, and total customers increased to 152,578, up from 142,441 at the end of the previous quarter.
“This past quarter we made good progress toward our goal of accelerating revenue growth while strengthening the business. While we still have lots to accomplish throughout the year, we remain on the right track to achieve our goals for 2011,” said Karl Pichler, chief financial officer.
Adjusted EBITDA for the quarter was $81.6 million, a 7.5% increase compared to the first quarter of 2011 and a 31% increase compared to the second quarter of 2010. The adjusted EBITDA margin for the quarter was 33.0% compared to 33.0% for the previous quarter and 33.2% for the second quarter of 2010. Adjusted EBITDA and adjusted EBITDA margin were negatively impacted by a non-cash charge of $2.8 million for the quarter relating to data center operating leases.
Net income was $17.6 million for the quarter, up 27.1% from the previous quarter and 56.8% from the second quarter of 2010. Net income margin for the quarter was 7.1% compared to 6.0% for the previous quarter and 6.0% in the second quarter of 2010.
Cash flow from operating activities was $79 million for the second quarter of 2011. Capital expenditures were $95 million, including $49 million for purchases of customer gear, $17 million for data center build outs, $14 million for office build outs and $15 million for capitalized software and other projects.
Adjusted free cash flow(1) for the quarter was $(18) million.
At the end of the second quarter of 2011, cash and cash equivalents were $132 million. Debt obligations totaled $139 million, consisting of $137 million related to capital leases and $2 million related to current and non-current debt.
On a worldwide basis, Rackspace employed 3,712 Rackers as of June 30, 2011, up from 3,492 Rackers as of March 31, 2011 and 3,002 Rackers as of June 30, 2010.
“During the second quarter we grew faster and generated higher returns, while investing to help us become bigger and more profitable in the future,” said Lanham Napier, president and chief executive officer.

- 1 -



Rackspace Developments and Business Highlights
Growing Momentum for OpenStack: With over 90 participating companies, the project continues to see major traction including its most recent code release, Cactus Code, accompanied by the Cactus Design Summit/OpenStack Conference in Santa Clara, CA, with over 500 attendees, 133 participating organizations and 217 developers. This event was followed by the announcement of Citrix's Project Olympus, a new cloud infrastructure product based on OpenStack, which is designed to allow enterprises to quickly build and deploy OpenStack based clouds. Last month, we also began to see major traction of OpenStack in Europe. We held an OpenStack Day in London - the first for our community in Europe and had over 350 people in attendance. 

Domino's Pizza Group chooses Rackspace: To help drive revenue and future growth, pizza delivery expert Domino's Pizza Group has selected Rackspace to provide them with RackConnect, an integrated cloud hosting and dedicated managed hosting service. The service will give Domino's a scalable and cost-effective platform that will support the execution of the company's ambitious growth strategy and meet the evolving demands of its online business. Domino's sought a hosting service that would meet the evolving demands of its online business, and allow its internal IT team to focus less on the maintenance of its online properties and business applications, and more on innovation.

Launch of Hosted Virtual Desktop: In May, Rackspace announced the availability of Rackspace Hosted Virtual Desktop. The hosted virtual desktop platform utilizes Rackspace's comprehensive hosting services and may be paired with industry leading desktop virtualization solutions from Citrix and other joint channel partners. The offering enables customers to host their virtual desktops on their choice of dedicated and/or cloud solutions.

Continued European Cloud Growth: Since its launch in January, Rackspace's UK cloud has been steadily growing and now has over 5,000 customers. To help meet this demand, the UK added new cloud services including Cloud Servers with managed service level and Cloud Load Balancers. The new UK offerings build upon Rackspace's existing portfolio and are already available in the US.

Conference Call and Webcast
Management will host a conference call to discuss the results starting today at 4:30 p.m. ET.
To access the conference call, please dial 888-523-1227 from the United States or dial 719-325-2249 from abroad and reference pass code 4289158. A live webcast and a replay of the conference call will be available on Rackspace's website, located at ir.rackspace.com.
About Rackspace Hosting

Rackspace Hosting is the service leader in cloud computing, and a founder of OpenStack, an open source cloud platform. The San Antonio-based company provides Fanatical Support® to its customers, across a portfolio of IT services, including Managed Hosting and Cloud Computing. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company and was featured on Fortune's list of 100 Best Companies to Work For. The company was also positioned in the Leaders Quadrant by Gartner Inc. in the “2010 Magic Quadrant for Cloud Infrastructure as a Service and Web Hosting.” For more information, visit www.rackspace.com.

- 2 -



Forward Looking Statements
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected operational and financial results, long term investment strategies, growth plans, expected results from the integration of technologies and acquired businesses, the performance or market share relating to products and services; any statements of expectation or belief; and any statements or assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include infrastructure failures, the deterioration of economic conditions or fluctuations, disruptions, instability or downturns in the economy, the effectiveness of managing company growth, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting's Form 10-K for the year ended December 31, 2010, filed with the SEC on February 22, 2011 and in Rackspace Hosting's Form 10-Q for the quarter ended June 30, 2011, expected to be filed later this month. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.


Contact:

Investor Relations
 
Corporate Communications
Bryan McGrath
 
Rachel Ferry
210-312-5230
 
210-312-3732
ir@rackspace.com
 
rachel.ferry@rackspace.com







- 3 -



Consolidated Statements of Income
(Unaudited)
 
 
Three Months Ended
 
Six Months Ended
(In thousands, except per share data)
 
June 30,
2010
 
March 31,
2011
 
June 30,
2011
 
June 30,
2010
 
June 30,
2011
Net revenue
 
$
187,314

 
$
230,002

 
$
247,229

 
$
366,119

 
$
477,231

Costs and expenses:
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
61,470

 
69,742

 
74,057

 
118,477

 
143,799

Sales and marketing
 
23,285

 
29,738

 
31,477

 
45,262

 
61,215

General and administrative
 
46,737

 
62,441

 
66,090

 
93,132

 
128,531

Depreciation and amortization
 
37,991

 
44,098

 
46,952

 
74,689

 
91,050

Total costs and expenses
 
169,483

 
206,019

 
218,576

 
331,560

 
424,595

Income from operations
 
17,831

 
23,983

 
28,653

 
34,559

 
52,636

Other income (expense):
 
 
 
 
 
 
 
 
 
 
Interest expense
 
(1,875
)
 
(1,491
)
 
(1,522
)
 
(4,019
)
 
(3,013
)
Interest and other income (expense)
 
814

 
(78
)
 
(614
)
 
999

 
(692
)
Total other income (expense)
 
(1,061
)
 
(1,569
)
 
(2,136
)
 
(3,020
)
 
(3,705
)
Income before income taxes
 
16,770

 
22,414

 
26,517

 
31,539

 
48,931

Income taxes
 
5,572

 
8,593

 
8,956

 
10,529

 
17,549

Net income
 
$
11,198

 
$
13,821

 
$
17,561

 
$
21,010

 
$
31,382

 
 
 
 
 
 
 
 
 
 
 
Net income per share
 
 
 
 
 
 
 
 
 
 
Basic
 
$
0.09

 
$
0.11

 
$
0.14

 
$
0.17

 
$
0.24

Diluted
 
$
0.08

 
$
0.10

 
$
0.13

 
$
0.16

 
$
0.23

 
 
 
 
 
 
 
 
 
 
 
Weighted average number of shares outstanding
 
 
 
 
 
 
 
 
 
 
Basic
 
124,592

 
127,845

 
129,706

 
124,288

 
128,780

Diluted
 
132,660

 
136,224

 
137,880

 
132,562

 
137,369



- 4 -



Consolidated Balance Sheets

(In thousands)
December 31, 2010
 
June 30, 2011
 
 
 
(Unaudited)
ASSETS
 
 
 
Current assets:
 
 
 
Cash and cash equivalents
$
104,941

 
$
132,025

Accounts receivable, net of allowance for doubtful accounts and customer credits of $2,846 as of December 31, 2010 and $3,832 as of June 30, 2011
47,734

 
63,039

Income taxes receivable
4,397

 
2,469

Deferred income taxes
6,416

 
6,043

Prepaid expenses and other current assets
21,957

 
19,716

Total current assets
185,445

 
223,292

 
 
 
 
Property and equipment, net
495,228

 
579,532

Goodwill
57,147

 
59,993

Intangible assets, net
9,675

 
10,669

Other non-current assets
14,082

 
14,090

Total assets
$
761,577

 
$
887,576

 
 
 
 
LIABILITIES AND STOCKHOLDERS' EQUITY
 
 
 
Current liabilities:
 
 
 
Accounts payable and accrued expenses
$
111,645

 
$
145,609

Current portion of deferred revenue
15,822

 
15,317

Current portion of obligations under capital leases
59,763

 
64,147

Current portion of debt
1,912

 
1,750

Total current liabilities
189,142

 
226,823

 
 
 
 
Non-current deferred revenue
2,927

 
3,370

Non-current obligations under capital leases
69,173

 
72,944

Non-current debt
879

 

Non-current deferred income taxes
35,238

 
41,730

Other non-current liabilities
25,355

 
30,866

Total liabilities
322,714

 
375,733

 
 
 
 
COMMITMENTS AND CONTINGENCIES
 
 
 
 
 
 
 
Stockholders' equity:
 
 
 
Common stock
127

 
130

Additional paid-in capital
296,571

 
335,298

Accumulated other comprehensive loss
(12,416
)
 
(9,547
)
Retained earnings
154,581

 
185,962

Total stockholders’ equity
438,863

 
511,843

Total liabilities and stockholders’ equity
$
761,577

 
$
887,576



- 5 -



Consolidated Statements of Cash Flows
(Unaudited)
 
Three Months Ended
 
Six Months Ended
(in thousands)
June 30,
2010
 
March 31,
2011
 
June 30,
2011
 
June 30,
2010
 
June 30,
2011
Cash Flows From Operating Activities
 
 
 
 
 
 
 
 
 
Net income
$
11,198

 
$
13,821

 
$
17,561

 
$
21,010

 
$
31,382

Adjustments to reconcile net income to net cash provided by operating activities
 
 
 
 
 
 
 
 
 
Depreciation and amortization
37,991

 
44,098

 
46,952

 
74,689

 
91,050

Loss on disposal of equipment, net
126

 
182

 
90

 
274

 
272

Provision for bad debts and customer credits
848

 
1,603

 
1,635

 
1,384

 
3,238

Deferred income taxes
(4,911
)
 
3,680

 
2,179

 
(6,632
)
 
5,859

Deferred rent
1,316

 
3,031

 
2,783

 
3,120

 
5,814

Share-based compensation expense
6,376

 
7,810

 
5,983

 
12,354

 
13,793

Excess tax benefits from share-based compensation arrangements
(8,438
)
 
(898
)
 
(692
)
 
(15,453
)
 
(1,590
)
Changes in certain assets and liabilities
 
 
 
 
 
 
 
 
 
Accounts receivable
(5,362
)
 
(5,716
)
 
(12,154
)
 
(6,728
)
 
(17,870
)
Income taxes receivable
8,215

 

 
1,928

 
11,985

 
1,928

Prepaid expenses and other current assets
111

 
1,210

 
1,268

 
(793
)
 
2,478

Accounts payable and accrued expenses
6,559

 
16,690

 
14,048

 
10,070

 
30,738

Deferred revenue
(1,351
)
 
153

 
(476
)
 
(2,425
)
 
(323
)
All other operating activities
(716
)
 
2,589

 
(1,611
)
 

 
978

Net cash provided by operating activities
51,962

 
88,253

 
79,494

 
102,855

 
167,747

 
 
 
 
 
 
 
 
 
 
Cash Flows From Investing Activities
 
 
 
 
 
 
 
 
 
Purchases of property and equipment, net
(29,050
)
 
(57,651
)
 
(74,754
)
 
(68,672
)
 
(132,405
)
Acquisitions, net of cash acquired

 
(952
)
 

 

 
(952
)
Earn-out payments for acquisitions
(490
)
 

 

 
(490
)
 

Other investing activities
(75
)
 

 

 
(75
)
 

Net cash used in investing activities
(29,615
)
 
(58,603
)
 
(74,754
)
 
(69,237
)
 
(133,357
)
 
 
 
 
 
 
 
 
 
 
Cash Flows From Financing Activities
 
 
 
 
 
 
 
 
 
Principal payments of capital leases
(12,957
)
 
(15,222
)
 
(16,198
)
 
(25,753
)
 
(31,420
)
Principal payments of notes payable
(2,505
)
 
(608
)
 
(433
)
 
(3,345
)
 
(1,041
)
Proceeds from employee stock plans
2,788

 
13,751

 
9,216

 
5,050

 
22,967

Excess tax benefits from share-based compensation arrangements
8,438

 
898

 
692

 
15,453

 
1,590

Net cash used in financing activities
(4,236
)
 
(1,181
)
 
(6,723
)
 
(8,595
)
 
(7,904
)
 
 
 
 
 
 
 
 
 
 
Effect of exchange rate changes on cash and cash equivalents
(912
)
 
458

 
140

 
(1,952
)
 
598

 
 
 
 
 
 
 
 
 
 
Increase (decrease) in cash and cash equivalents
17,199

 
28,927

 
(1,843
)
 
23,071

 
27,084

 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents, beginning of period
131,297

 
104,941

 
133,868

 
125,425

 
104,941

 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents, end of period
$
148,496

 
$
133,868

 
$
132,025

 
$
148,496

 
$
132,025

 
 
 
 
 
 
 
 
 
 
Supplemental cash flow information:
 
 
 
 
 
 
 
 
 
Acquisition of property and equipment by capital leases
$
15,793

 
$
19,009

 
$
20,567

 
$
31,559

 
$
39,576

Shares issued in business combinations
$
510

 
$

 
$

 
$
510

 
$

Cash payments for interest, net of amount capitalized
$
1,861

 
$
1,463

 
$
1,313

 
$
4,005

 
$
2,776

Cash payments for income taxes
$
8,525

 
$
4,570

 
$
7,065

 
$
11,939

 
$
11,635



- 6 -



Key Metrics - Quarter to Date
(Unaudited)
 
Three Months Ended
(Dollar amounts in thousands, except annualized net revenue per average technical square foot)
June 30,
2010
 
September 30,
2010
 
December 31,
2010
 
March 31,
2011
 
June 30,
2011
Growth
 
 
 
 
 
 
 
 
 
Managed hosting, net revenue
$
164,094

 
$
172,947

 
$
183,311

 
$
192,895

 
$
204,275

Cloud, net revenue
$
23,220

 
$
26,763

 
$
31,415

 
$
37,107

 
$
42,954

Net revenue
$
187,314

 
$
199,710

 
$
214,726

 
$
230,002

 
$
247,229

Revenue growth (year over year)
23.2
 %
 
23.0
 %
 
26.7
 %
 
28.6
 %
 
32.0
 %
 
 
 
 
 
 
 
 
 
 
Net upgrades (monthly average)
1.6
 %
 
1.6
 %
 
1.6
 %
 
1.8
 %
 
1.8
 %
Churn (monthly average)
-1.0
 %
 
-1.1
 %
 
-1.0
 %
 
-0.9
 %
 
-0.9
 %
Growth in installed base (monthly average) (2)
0.6
 %
 
0.5
 %
 
0.6
 %
 
0.9
 %
 
0.9
 %
 
 
 
 
 
 
 
 
 
 
Number of customers at period end (3)
108,023
 
118,732
 
130,291
 
142,441
 
152,578
Number of employees (Rackers) at period end
3,002
 
3,130
 
3,262
 
3,492
 
3,712
Number of servers deployed at period end
61,874
 
63,996
 
66,015
 
70,473
 
74,028
 
 
 
 
 
 
 
 
 
 
Profitability
 
 
 
 
 
 
 
 
 
Income from operations
$
17,831

 
$
21,635

 
$
23,408

 
$
23,983

 
$
28,653

Depreciation and amortization
$
37,991

 
$
39,677

 
$
41,529

 
$
44,098

 
$
46,952

Share-based compensation expense
 
 
 
 
 
 
 
 
 
Cost of revenue
$
1,163

 
$
1,305

 
$
1,223

 
$
1,412

 
$
756

Sales and marketing (4)
$
1,100

 
$
1,209

 
$
1,052

 
$
1

 
$
609

General and administrative
$
4,113

 
$
4,669

 
$
4,812

 
$
6,397

 
$
4,618

Total share-based compensation expense
$
6,376

 
$
7,183

 
$
7,087

 
$
7,810

 
$
5,983

Adjusted EBITDA (1)
$
62,198

 
$
68,495

 
$
72,024

 
$
75,891

 
$
81,588

 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA margin
33.2
 %
 
34.3
 %
 
33.5
 %
 
33.0
 %
 
33.0
 %
 
 
 
 
 
 
 
 
 
 
Operating income margin
9.5
 %
 
10.8
 %
 
10.9
 %
 
10.4
 %
 
11.6
 %
 
 
 
 
 
 
 
 
 
 
Income from operations
$
17,831

 
$
21,635

 
$
23,408

 
$
23,983

 
$
28,653

Effective tax rate
33.2
 %
 
35.5
 %
 
37.2
 %
 
38.3
 %
 
33.8
 %
Net operating profit after tax (NOPAT) (1)
$
11,911

 
$
13,955

 
$
14,700

 
$
14,798

 
$
18,968

NOPAT margin
6.4
 %
 
7.0
 %
 
6.8
 %
 
6.4
 %
 
7.7
 %
 
 
 
 
 
 
 
 
 
 
Capital efficiency and returns
 
 
 
 
 
 
 
 
 
Interest bearing debt
$
169,847

 
$
180,177

 
$
131,727

 
$
134,905

 
$
138,841

Stockholders' equity
$
397,994

 
$
413,237

 
$
438,863

 
$
478,307

 
$
511,843

Less: Excess cash
$
(126,018
)
 
$
(142,592
)
 
$
(79,174
)
 
$
(106,268
)
 
$
(102,358
)
Capital base
$
441,823

 
$
450,822

 
$
491,416

 
$
506,944

 
$
548,326

Average capital base
$
435,963

 
$
446,323

 
$
471,119

 
$
499,180

 
$
527,635

Capital turnover (annualized)
1.72
 
1.79
 
1.82
 
1.84
 
1.87
 
 
 
 
 
 
 
 
 
 
Return on capital (annualized) (1)
10.9
 %
 
12.5
 %
 
12.5
 %
 
11.9
 %
 
14.4
 %

- 7 -



 
Three Months Ended
(Dollar amounts in thousands, except annualized net revenue per average technical square foot)
June 30,
2010
 
September 30,
2010
 
December 31,
2010
 
March 31,
2011
 
June 30,
2011
Capital expenditures
 
 
 
 
 
 
 
 
 
Purchases of property and equipment, net
$
29,050

 
$
29,222

 
$
46,884

 
$
57,651

 
$
74,754

Vendor financed equipment purchases
$
15,793

 
$
23,208

 
$
16,596

 
$
19,009

 
$
20,567

Total capital expenditures
$
44,843

 
$
52,430

 
$
63,480

 
$
76,660

 
$
95,321

 
 
 
 
 
 
 
 
 
 
Customer gear
$
29,589

 
$
36,219

 
$
38,052

 
$
46,300

 
$
48,777

Data center build outs
$
5,955

 
$
6,162

 
$
9,754

 
$
9,173

 
$
17,491

Office build outs
$
1,306

 
$
1,271

 
$
5,145

 
$
2,957

 
$
14,074

Capitalized software and other projects
$
7,993

 
$
8,778

 
$
10,529

 
$
18,230

 
$
14,979

Total capital expenditures
$
44,843

 
$
52,430

 
$
63,480

 
$
76,660

 
$
95,321

 
 
 
 
 
 
 
 
 
 
Infrastructure capacity and utilization
 
 
 
 
 
 
 
 
 
Technical square feet of data center space at period end (5)
169,998
 
177,148
 
180,173
 
181,848
 
198,868
Annualized net revenue per average technical square foot
$
4,407

 
$
4,602

 
$
4,807

 
$
5,083

 
$
5,195

Utilization rate at period end
69.1
 %
 
68.9
 %
 
72.0
 %
 
76.7
 %
 
72.9
 %

(1)    See discussion and reconciliation of our Non-GAAP financial measures to the most comparable GAAP measures.
(2)    Due to rounding, totals may not equal the sum of the line items in the table above.
(3)    Customers continue to be counted on an account basis, and therefore a customer with more than one account with us would be included as more than one customer. Furthermore, amounts include SaaS customers for Jungle Disk using a Rackspace storage solution. Jungle Disk customers using a third-party storage solution are excluded.
(4)    During the three months ended March 31, 2011, share-based compensation expense within Sales and Marketing was positively impacted by the reversal of previously recorded expense related to terminated employees. The offset of the reversal was a true-up of the forfeiture rate across Cost of Revenue and General and Administrative expenses for options that fully vested within the quarter, negatively impacting these categories.
(5)    Technical square footage as of June 30, 2011 excludes 48,380 square feet for unused portions of our data center facilities.


- 8 -



Consolidated Quarterly Statements of Income
(Unaudited)
 
Three Months Ended
(In thousands)
June 30,
2010
 
September 30,
2010
 
December 31,
2010
 
March 31,
2011
 
June 30,
2011
 
 
 
 
 
 
 
 
 
 
Net revenue
$
187,314

 
$
199,710

 
$
214,726

 
$
230,002

 
$
247,229

Costs and expenses:
 
 
 

 
 
 
 
 
 
Cost of revenue
61,470

 
64,616

 
66,747

 
69,742

 
74,057

Sales and marketing
23,285

 
24,651

 
26,294

 
29,738

 
31,477

General and administrative
46,737

 
49,131

 
56,748

 
62,441

 
66,090

Depreciation and amortization
37,991

 
39,677

 
41,529

 
44,098

 
46,952

Total costs and expenses
169,483

 
178,075

 
191,318

 
206,019

 
218,576

Income from operations
17,831

 
21,635

 
23,408

 
23,983

 
28,653

Other income (expense):
 
 
 

 
 
 
 
 
 
Interest expense
(1,875
)
 
(2,068
)
 
(1,897
)
 
(1,491
)
 
(1,522
)
Interest and other income (expense)
814

 
(1,263
)
 
57

 
(78
)
 
(614
)
Total other income (expense)
(1,061
)
 
(3,331
)
 
(1,840
)
 
(1,569
)
 
(2,136
)
Income before income taxes
16,770

 
18,304

 
21,568

 
22,414

 
26,517

Income taxes
5,572

 
6,495

 
8,029

 
8,593

 
8,956

Net income
$
11,198

 
$
11,809

 
$
13,539

 
$
13,821

 
$
17,561

 
 
 
 
 
 
 
 
 
 
 
Three Months Ended
(Percent of net revenue)
June 30, 2010
 
September 30, 2010
 
December 31, 2010
 
March 31, 2011
 
June 30, 2011
 
 
 
 
 
 
 
 
 
 
Net revenue
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
Costs and expenses:
 
 
 
 
 
 
 
 
 
Cost of revenue
32.8
 %
 
32.4
 %
 
31.1
 %
 
30.3
 %
 
30.0
 %
Sales and marketing
12.4
 %
 
12.3
 %
 
12.2
 %
 
12.9
 %
 
12.7
 %
General and administrative
25.0
 %
 
24.6
 %
 
26.4
 %
 
27.1
 %
 
26.7
 %
Depreciation and amortization
20.3
 %
 
19.9
 %
 
19.3
 %
 
19.2
 %
 
19.0
 %
Total costs and expenses
90.5
 %
 
89.2
 %
 
89.1
 %
 
89.6
 %
 
88.4
 %
Income from operations
9.5
 %
 
10.8
 %
 
10.9
 %
 
10.4
 %
 
11.6
 %
Other income (expense):
 
 
 
 
 
 
 
 
 
Interest expense
-1.0
 %
 
-1.0
 %
 
-0.9
 %
 
-0.6
 %
 
-0.6
 %
Interest and other income (expense)
0.4
 %
 
-0.6
 %
 
0.0
 %
 
0.0
 %
 
-0.2
 %
Total other income (expense)
-0.6
 %
 
-1.7
 %
 
-0.9
 %
 
-0.7
 %
 
-0.9
 %
Income before income taxes
9.0
 %
 
9.2
 %
 
10.0
 %
 
9.7
 %
 
10.7
 %
Income taxes
3.0
 %
 
3.3
 %
 
3.7
 %
 
3.7
 %
 
3.6
 %
Net income
6.0
 %
 
5.9
 %
 
6.3
 %
 
6.0
 %
 
7.1
 %
Due to rounding, totals may not equal the sum of the line items in the table above.




- 9 -




(1) Non-GAAP Financial Measures

Adjusted EBITDA (Non-GAAP financial measure)

We define Adjusted EBITDA as Net income, plus income taxes, total other (income) expense, depreciation and amortization, and non-cash charges for share-based compensation.

Adjusted EBITDA is a metric that is used in our industry by the investment community for comparative and valuation purposes. We disclose this metric in order to support and facilitate the dialogue with research analysts and investors.

Note that Adjusted EBITDA is not a measure of financial performance under accounting principles generally accepted in the United States (GAAP) and should not be considered a substitute for operating income, which we consider to be the most directly comparable GAAP measure. Adjusted EBITDA has limitations as an analytical tool, and when assessing our operating performance, you should not consider Adjusted EBITDA in isolation, or as a substitute for net income or other consolidated income statement data prepared in accordance with GAAP. Other companies may calculate Adjusted EBITDA differently than we do, limiting its usefulness as a comparative measure. See our Adjusted EBITDA to net income reconciliations in the table below.

 
Three Months Ended
(Dollars in thousands)
June 30,
2010
 
September 30,
2010
 
December 31,
2010
 
March 31,
2011
 
June 30,
2011
Net revenue
$
187,314

 
$
199,710

 
$
214,726

 
$
230,002

 
$
247,229

 
 
 
 
 
 
 
 
 
 
Income from operations
$
17,831

 
$
21,635

 
$
23,408

 
$
23,983

 
$
28,653

 
 
 
 
 
 
 
 
 
 
Net income
$
11,198

 
$
11,809

 
$
13,539

 
$
13,821

 
$
17,561

   Plus: Income taxes
5,572

 
6,495

 
8,029

 
8,593

 
8,956

   Plus: Total other (income) expense
1,061

 
3,331

 
1,840

 
1,569

 
2,136

   Plus: Depreciation and amortization
37,991

 
39,677

 
41,529

 
44,098

 
46,952

   Plus: Share-based compensation expense
6,376

 
7,183

 
7,087

 
7,810

 
5,983

Adjusted EBITDA
$
62,198

 
$
68,495

 
$
72,024

 
$
75,891

 
$
81,588

 
 
 
 
 
 
 
 
 
 
Operating income margin
9.5
%
 
10.8
%
 
10.9
%
 
10.4
%
 
11.6
%
 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA margin
33.2
%
 
34.3
%
 
33.5
%
 
33.0
%
 
33.0
%



- 10 -




Return on Capital (ROC) (Non-GAAP financial measure)

We define Return on Capital (ROC) as follows:

ROC = Net Operating Profit After Tax (NOPAT)
Average Capital Base

NOPAT = Income from operations x (1 – Effective tax rate)

Average Capital Base = Average of (Interest bearing debt + stockholders’ equity – excess cash) = Average of (Total assets – excess cash – accounts payables and accrued expenses – deferred revenues – other non-current liabilities and deferred income taxes); calculated on a quarterly basis.

We define excess cash as the amount of cash and cash equivalents that exceeds our operating cash requirements, which is calculated as three percent of our annualized net revenue for the three months prior to period end. We will periodically review the calculation and adjust it to reflect our projected cash requirements for the upcoming year.

We believe that ROC is an important metric for investors in evaluating a company’s performance. ROC relates after-tax operating profits with the capital that is placed into service. It is therefore a performance metric that incorporates both the Statement of Income and the Balance Sheet. ROC measures how successfully capital is deployed within a company.

Note that ROC is not a measure of financial performance under GAAP and should not be considered a substitute for return on assets, which we consider to be the most directly comparable GAAP measure, and may not be comparable to similarly titled measures reported by other companies. See our ROC reconciliation to return on assets below.

 
Three Months Ended
(Dollars in thousands)
June 30,
2010
 
September 30,
2010
 
December 31,
2010
 
March 31,
2011
 
June 30,
2011
Income from operations
$
17,831

 
$
21,635

 
$
23,408

 
$
23,983

 
$
28,653

Effective tax rate
33.2
%
 
35.5
%
 
37.2
%
 
38.3
%
 
33.8
%
Net operating profit after tax (NOPAT)
$
11,911

 
$
13,955

 
$
14,700

 
$
14,798

 
$
18,968

 
 
 
 
 
 
 
 
 
 
Net income
$
11,198

 
$
11,809

 
$
13,539

 
$
13,821

 
$
17,561

 
 
 
 
 
 
 
 
 
 
Total assets at period end
$
720,457

 
$
760,198

 
$
761,577

 
$
831,414

 
$
887,576

Less: Excess cash
(126,018
)
 
(142,592
)
 
(79,174
)
 
(106,268
)
 
(102,358
)
Less: Accounts payable and accrued expenses
(97,711
)
 
(101,427
)
 
(111,645
)
 
(132,308
)
 
(145,609
)
Less: Deferred revenue (current and non-current)
(16,640
)
 
(16,685
)
 
(18,749
)
 
(19,149
)
 
(18,687
)
Less: Other non-current liabilities and deferred income taxes
(38,265
)
 
(48,672
)
 
(60,593
)
 
(66,745
)
 
(72,596
)
Capital base
$
441,823

 
$
450,822

 
$
491,416

 
$
506,944

 
$
548,326

 
 
 
 
 
 
 
 
 
 
Average total assets
$
706,093

 
$
740,328

 
$
760,888

 
$
796,496

 
$
859,495

Average capital base
$
435,963

 
$
446,323

 
$
471,119

 
$
499,180

 
$
527,635

 
 
 
 
 
 
 
 
 
 
Return on assets (annualized)
6.3
%
 
6.4
%
 
7.1
%
 
6.9
%
 
8.2
%
Return on capital (annualized)
10.9
%
 
12.5
%
 
12.5
%
 
11.9
%
 
14.4
%


- 11 -




Adjusted Free Cash Flow (Non-GAAP financial measure)

We define Adjusted Free Cash Flow as Adjusted EBITDA plus non-cash deferred rent, less total capital expenditures (including vendor financed equipment purchases), cash payments for interest, net, and cash payments for income taxes, net.

We believe that Adjusted Free Cash Flow is an important metric for investors in evaluating how a company is currently using cash generated and may indicate its ability to generate cash that can potentially be used by the business for capital investments, acquisitions, reduction of debt, payment of dividends, etc. Note that Adjusted Free Cash Flow is not a measure of financial performance under GAAP and may not be comparable to similarly titled measures reported by other companies. See our Adjusted Free Cash Flow reconciliation to Adjusted EBITDA below, as well as our reconciliation of Net income to Adjusted EBITDA provided above.
 
Three Months Ended
 
Six Months Ended
(In thousands)
June 30, 2011
 
June 30, 2011
Adjusted EBITDA
$
81,588

 
$
157,479

Non-cash deferred rent
2,783

 
5,814

Total capital expenditures
(95,321
)
 
(171,981
)
Cash payments for interest, net
(1,270
)
 
(2,696
)
Cash payments for income taxes, net
(5,506
)
 
(9,744
)
Adjusted free cash flow
$
(17,726
)
 
$
(21,128
)

Net Leverage (Non-GAAP financial measure)

We define Net Leverage as Net Debt divided by Adjusted EBITDA (trailing twelve months).

We believe that Net Leverage is an important metric for investors in evaluating a company’s liquidity. Note that Net Leverage is not a measure of financial performance under GAAP and may not be comparable to similarly titled measures reported by other companies. See our Net Leverage calculation below.
 
As of
 
(Dollars in thousands)
June 30, 2011
 
Obligations under capital leases
$
137,091

 
Debt
1,750

 
Total debt
$
138,841

 
Less: Cash and cash equivalents
(132,025
)
 
Net debt
$
6,816

 
Adjusted EBITDA (trailing twelve months)
$
297,998

 
 
 
 
Net leverage
0.02

x


- 12 -