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Exhibit 99.1
(PHH CORPORATION LOGO)
CORRECTING and REPLACING PHH Corporation Announces Results for
Fourth Quarter and Full Year 2010

2010 Core Earnings (after-tax)* Exceed 2009 by 18%
    Fourth quarter 2010 consolidated GAAP net income attributable to PHH Corporation of $181 million and basic earnings per share attributable to PHH Corporation of $3.26, up from $97 million and $1.76 per share, respectively, in the fourth quarter of 2009, driven by a $287 million pre-tax, market-related fair value adjustment on mortgage servicing rights (MSRs)
 
    Full year 2010 consolidated GAAP net income attributable to PHH Corporation of $48 million and basic earnings per share attributable to PHH Corporation of $0.87, down from $153 million and $2.80 per share, respectively, in 2009
 
    Fourth quarter 2010 core earnings (after-tax)* of $17 million and core earnings per share* of $0.31, down from $55 million and $0.99, respectively, in the fourth quarter of 2009
 
    Full year 2010 core earnings (after-tax) of $167 million and core earnings per share of $3.01, up from $142 million and $2.60, respectively, in 2009
 
    Results reflect success in increasing mortgage market share, improving operating efficiencies, and earnings growth in Fleet Management segment
CORRECTION...by PHH Corporation
MT. LAUREL, N.J.—(BUSINESS WIRE)— Please replace the release dated Feb. 28, 2011 with the following corrected version. Under the Summary Consolidated Results table, revisions have been made to the second bullet under Fourth Quarter — 2010 and to the second bullet under Full Year — 2010.
The corrected release reads:
PHH Corporation Announces Results for Fourth Quarter and Full Year 2010
2010 Core Earnings (after-tax)* Exceed 2009 by 18%
    Fourth quarter 2010 consolidated GAAP net income attributable to PHH Corporation of $181 million and basic earnings per share attributable to PHH Corporation of $3.26, up from $97 million and $1.76 per share, respectively, in the fourth quarter of 2009, driven by a $287 million pre-tax, market-related fair value adjustment on mortgage servicing rights (MSRs)
 
    Full year 2010 consolidated GAAP net income attributable to PHH Corporation of $48 million and basic earnings per share attributable to PHH Corporation of $0.87, down from $153 million and $2.80 per share, respectively, in 2009
 
    Fourth quarter 2010 core earnings (after-tax)* of $17 million and core earnings per share* of $0.31, down from $55 million and $0.99, respectively, in the fourth quarter of 2009
 
    Full year 2010 core earnings (after-tax) of $167 million and core earnings per share of $3.01, up from $142 million and $2.60, respectively, in 2009

1


 

    Results reflect success in increasing mortgage market share, improving operating efficiencies, and earnings growth in Fleet Management segment
Mt. Laurel, NJ, February 28, 2011 (Business Wire) — PHH Corporation (NYSE: PHH) (“PHH” or the “Company”) today announced results for the three months and year ended December 31, 2010.
Jerry Selitto, president and chief executive officer, commented, “Our strong 2010 full year core after-tax earnings reflect our success in increasing mortgage market share, strengthening operating efficiencies, and improving earnings in our Fleet Management Services segment. Despite a challenging year for the mortgage industry, our overall mortgage origination volume was up 30% in 2010 at $49 billion, versus $38 billion in 2009, as we increased market share from 2.1% in 2009 to 3.1% in 2010. The aggregate unpaid principal balance of loans included in our mortgage servicing portfolio increased almost $15 billion during the year, from $151 billion at year-end 2009 to $166 billion at year-end 2010, while the weighted average interest rate dropped nearly 40 basis points to 4.9% as of year-end. Fleet segment profit showed significant improvement versus 2009, up 67% for the quarter and 17% for the full year.
“Mortgage foreclosure related charges were $21 million during the fourth quarter 2010, up from $11 million in the comparable 2009 quarter, but were comparable on a full year basis at $72 million in 2010 versus $70 million in 2009. Total mortgage servicing portfolio delinquencies also showed improvement, standing at 4.24% at the end of 2010, compared to 4.92% at the end of 2009.
“2010 marked an important first step in the transformation of PHH, as we deepened market penetration, improved net margins, and through our transformation initiative, enhanced efficiencies and achieved approximately $88 million of annualized run-rate savings. In 2011, we expect to reinvest some of these savings in strengthening our capabilities in sales, marketing and enterprise risk management, while building scalability through technology. We remain committed to delivering sustainable, profitable growth within our risk guidelines by continuing to focus on improving productivity, expanding market share for mortgage originations and servicing, and increasing profitability in our Fleet Management Services segment.”

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Summary Consolidated Results
(In millions, except per share data)
                                 
    Three Months Ended   Year Ended
    December 31,   December 31,
    2010   2009   2010   2009
Net revenues
  $ 918     $ 744     $ 2,438     $ 2,606  
Income before income taxes
    313       169       115       280  
Net income attributable to PHH Corporation
    181       97       48       153  
 
                               
Basic earnings per share attributable to PHH Corporation
  $ 3.26     $ 1.76     $ 0.87     $ 2.80  
 
                               
Non-GAAP Results*
                               
Core earnings (pre-tax)
  $ 31     $ 90     $ 289     $ 240  
Core earnings (after-tax)
    17       55       167       142  
Core earnings per share
  $ 0.31     $ 0.99     $ 3.01     $ 2.60  
Consolidated Results
     Fourth Quarter — 2010
    Net revenues and Income before income taxes for the fourth quarters of 2010 and 2009 included market-related changes in fair value of the MSRs of $287 million and $96 million, respectively
 
    Both Income before income taxes and Core earnings (pre-tax) during the fourth quarter of 2010 were impacted by unfavorable changes in value of mortgage loans held for sale and related derivatives and higher prepayments in the mortgage loan servicing portfolio that were partially offset by improving Fleet leasing margins
     Full Year — 2010
    Net revenues and income before income taxes for the years ended December 31, 2010 and 2009 included market-related changes in fair value of the MSRs of $(166) million and $111 million, respectively
 
    Both Income before income taxes and Core earnings (pre-tax) during the year ended December 31, 2010 were impacted by significantly higher interest rate lock commitments, lower prepayments in our mortgage servicing portfolio and improving Fleet leasing margins

3


 

SEGMENT RESULTS — FOURTH QUARTER
(In millions)
                                                         
    Fourth Quarter 2010     Fourth  
                    Combined     Fleet                     Quarter  
    Mortgage     Mortgage     Mortgage     Management                     2009  
    Production     Servicing     Services     Services             Total PHH     Total PHH  
    Segment     Segment     Segments     Segment     Other     Corporation     Corporation  
 
                                                       
Net fee income
  $ 98     $     $ 98     $ 41     $     $ 139     $ 97  
Fleet lease income
                      340             340       354  
Gain on mortgage loans
    126             126                   126       160  
Mortgage net finance expense
    (3 )     (12 )     (15 )           (1 )     (16 )     (19 )
Loan servicing revenues (1)
          114       114                   114       114  
Net reinsurance (loss) income
          (2 )     (2 )                 (2 )     8  
MSRs prepayments and recurring cash flows(2)
          (77 )     (77 )                 (77 )     (57 )
Other income
                      18             18       16  
 
                                         
 
                                                       
Core revenue*
    221       23       244       399       (1 )     642       673  
MSRs fair value adjustments:
                                                       
Market-related(3)
          287       287                   287       96  
Credit-related(4)
          (11 )     (11 )                 (11 )     (25 )
 
                                         
Net revenues
    221       299       520       399       (1 )     918       744  
 
                                         
Depreciation on operating leases
                      303             303       305  
Fleet interest expense
                      20       (1 )     19       17  
Foreclosure-related charges
          21       21                   21       11  
Other expenses
    182       27       209       51       2       262       242  
 
                                         
Total expenses
    182       48       230       374       1       605       575  
 
                                         
Income (loss) before income taxes
    39       251       290       25       (2 )   $ 313     $ 169  
 
                                                   
Less: income attributable to noncontrolling interest
    6             6                              
 
                                             
Segment profit (loss)
  $ 33     $ 251     $ 284     $ 25     $ (2 )                
 
                                             
 
(1)   Loan servicing revenues do not include Net reinsurance (loss) income.
 
(2)   Represents the reduction in the fair value of MSRs due to actual prepayments and the receipt of recurring cash flows.
 
(3)   Represents the Change in fair value of mortgage servicing rights due to changes in market inputs and assumptions used in the valuation model. The fair value of our MSRs is estimated based upon projections of expected future cash flows from our MSRs considering prepayment estimates, our historical prepayment rates, portfolio characteristics, interest rates based on interest rate yield curves, implied volatility and other economic factors.
 
(4)   Represents the Change in fair value of mortgage servicing rights primarily due to the impact of changes in estimated portfolio delinquencies and foreclosures.

4


 

SEGMENT RESULTS — FULL YEAR
(In millions)
                                                         
    2010        
                    Combined     Fleet                        
    Mortgage     Mortgage     Mortgage     Management                     2009  
    Production     Servicing     Services     Services             Total PHH     Total PHH  
    Segment     Segment     Segments     Segment     Other     Corporation     Corporation  
 
                                                       
Net fee income
  $ 291     $     $ 291     $ 157     $     $ 448     $ 425  
Fleet lease income
                      1,370             1,370       1,441  
Gain on mortgage loans
    635             635                   635       610  
Mortgage net finance expense
    (16 )     (54 )     (70 )           (3 )     (73 )     (58 )
Loan servicing revenues (1)
          434       434                   434       436  
Net reinsurance loss
          (19 )     (19 )                 (19 )     (5 )
MSRs prepayments and recurring cash flows(2)
          (225 )     (225 )                 (225 )     (300 )
Other income
    1       3       4       66             70       37  
 
                                         
 
                                                       
Core revenue*
    911       139       1,050       1,593       (3 )     2,640       2,586  
MSRs fair value adjustments:
                                                       
Market-related(3)
          (166 )     (166 )                 (166 )     111  
Credit-related(4)
          (36 )     (36 )                 (36 )     (91 )
 
                                         
Net revenues
    911       (63 )     848       1,593       (3 )     2,438       2,606  
 
                                         
Depreciation on operating leases
                      1,224             1,224       1,267  
Fleet interest expense
                      94       (3 )     91       89  
Foreclosure-related charges
          72       72                   72       70  
Other expenses
    615       106       721       212       3       936       900  
 
                                         
Total expenses
    615       178       793       1,530             2,323       2,326  
 
                                         
Income (loss) before income taxes
    296       (241 )     55       63       (3 )   $ 115     $ 280  
 
                                                   
Less: income attributable to noncontrolling interest
    28             28                              
 
                                             
Segment profit (loss)
  $ 268     $ (241 )   $ 27     $ 63     $ (3 )                
 
                                             
 
(1)   Loan servicing revenues do not include Net reinsurance loss.
 
(2)   Represents the reduction in the fair value of MSRs due to actual prepayments and the receipt of recurring cash flows.
 
(3)   Represents the Change in fair value of mortgage servicing rights due to changes in market inputs and assumptions used in the valuation model. The fair value of our MSRs is estimated based upon projections of expected future cash flows from our MSRs considering prepayment estimates, our historical prepayment rates, portfolio characteristics, interest rates based on interest rate yield curves, implied volatility and other economic factors.
 
(4)   Represents the Change in fair value of mortgage servicing rights primarily due to the impact of changes in estimated portfolio delinquencies and foreclosures.

5


 

Mortgage Production Segment
     Fourth Quarter — 2010
    The mortgage production segment continued to generate strong volumes as interest rate lock commitments expected to close increased by $3.0 billion (48%) during the fourth quarter of 2010 compared to the same period in 2009
 
    Total mortgage closing volumes increased and were driven by the increase in the mix of wholesale/correspondent closings to 39% during the fourth quarter of 2010 from 20% during the same period in 2009, which represents the execution of our strategy to expand on this channel in 2010 and grow market share
 
    The trend of higher margins continued into the fourth quarter; however, margins came under pressure as the fourth quarter progressed and there was significant margin contraction late in the fourth quarter, which has continued into the early part of 2011
 
    The increase in mortgage interest rates and associated volatility late in the fourth quarter of 2010 caused a $5 million unfavorable change in fair value of mortgage loans held for sale and related derivatives during the fourth quarter of 2010, compared to a $35 million favorable change during the same period in 2009
     Full Year — 2010
    The mortgage production segment generated strong volumes as interest rate lock commitments expected to close increased by $12.1 billion (46%) during the year ended December 31, 2010 compared to the same period in 2009
 
    Total mortgage closing volumes increased and were driven by the increase the mix of wholesale/correspondent closings to 32% during the year ended December 31, 2010 from 15% during the same period in 2009, which represents the execution of our strategy to expand on this channel in 2010 and grow market share
 
    Total loan margins during the year ended December 31, 2010 were lower than the same period in 2009 due to the lower value of initial capitalized MSRs resulting from continuing reductions in mortgage interest rates that occurred throughout most of 2010.
Mortgage Servicing Segment
     Fourth Quarter — 2010
    The loan servicing portfolio continued to grow as additions to the portfolio exceeded actual prepayments and the average loan servicing portfolio increased by $12.1 billion (8%) during the fourth quarter of 2010 compared to the same period in 2009
 
    There was a significant amount of refinance activity, which led to increased prepayments in the mortgage loan servicing portfolio and a $67 million decrease in MSR value from actual prepayments of the underlying mortgage loans during the fourth quarter of 2010 compared to $44 million during the same period in 2009
 
    The fair value of MSRs increased by $287 million and $96 million in the fourth quarters of 2010 and 2009 respectively due to changes in market-related inputs and assumptions. The change in the fair value of MSRs was positively impacted in both periods by increases in mortgage interest rates
 
    Foreclosure costs increased to $21 million during the fourth quarter 2010, from $11 million during the same period in 2009 due to higher loss provisions from an increase in loan repurchases and indemnifications
     Full Year — 2010
    The loan servicing portfolio grew as additions to the portfolio exceeded actual prepayments and the average loan servicing portfolio increased by $7.2 billion (5%) during the year ended December 31, 2010 compared to the same period in 2009
 
    The fair value of our MSRs declined by $166 million during the year ended December 31, 2010 compared to an increase of $111 million during the same period in 2009 due to changes in market-related inputs and assumptions and was primarily impacted in both periods by changes in mortgage interest rates
 
    Foreclosure costs were $72 million during the year ended December 31, 2010 compared to $70 million during the same period in 2009
Fleet Management Services Segment
     Fourth Quarter — 2010
    The results during the fourth quarter of 2010 as compared to the same period in 2009 were positively impacted by growth in our principal fee-based products and our focus on cost reductions

6


 

    During the fourth quarter of 2010 all of our principal fee-based products experienced growth and were led by a 17% increase in average maintenance service cards outstanding during the fourth quarter of 2010 compared to the same period in 2009
 
    Average leased units decreased 6% as existing clients have reduced fleets due to the current economic conditions and we continue to realize the impact of non-renewals of lease arrangements in prior years
     Full Year — 2010
    The results during the year ended December 31, 2010 as compared to the same period in 2009 were positively impacted by improvement in leasing margins and our focus on cost reductions
 
    Average leased units decreased 8% as existing clients have reduced fleets due to the current economic conditions and we continued to realize the impact of non-renewal of lease arrangements in previous years
 
 
*   Note Regarding Non-GAAP Financial Measures
Core earnings (loss) (pre-tax and after-tax), core earnings (loss) per share, and core revenues, are financial measures that are not in accordance with GAAP. See Non-GAAP Reconciliations at the back of this release for a reconciliation of these measures to the most directly comparable GAAP financial measures.
Core earnings (loss) (pre-tax and after-tax), core earnings (loss) per share, and core revenues measure the Company’s financial performance excluding certain unrealized changes in value of mortgage servicing rights that are based upon projections of future voluntary and involuntary prepayments.
The unrealized changes in value of our mortgage servicing rights for voluntary and involuntary prepayments are reflected as market-related and credit related fair value adjustments, respectively. Core earnings (loss) (pre-tax and after-tax), core earnings (loss) per share, and core revenues may also include other adjustments, as applicable based upon facts and circumstances, consistent with the intent of providing investors a means of evaluating our core operating performance.
The Company believes that these Non-GAAP Financial Measures can be useful to investors because they provide a means by which investors can evaluate the Company’s underlying key drivers and operating performance of the business, exclusive of certain adjustments and activities that investors may consider to be unrelated to the underlying economic performance of the business for a given period.
The Company also believes that any meaningful analysis of the Company’s financial performance by investors requires an understanding of the factors that drive the underlying operating performance which can be obscured by significant unrealized changes in value of our mortgage servicing rights in a given period that is included in Segment profit (loss), Income (loss) before income taxes, Net income (loss) attributable to PHH Corporation and Basic earnings (loss) per share attributable to PHH Corporation in accordance with GAAP.
Use of Core Earnings by Management
The unrealized changes in the value of mortgage servicing rights are based upon numerous assumptions, which include estimated changes in future prepayments that may or may not be actually realized in the future. The market-related fair value adjustments are based upon assumptions of future interest rates, the shape of the yield curve, volatility and other factors. The credit-related fair value adjustments are based upon projected levels of delinquencies and foreclosures that are assumed to remain at current period-end levels throughout the life of the asset for purposes of modeling the expected future cash flows of the mortgage servicing rights. Value lost from actual voluntary and involuntary prepayments are recorded when the underlying loans actually prepay or when foreclosure proceedings are complete, and are included in core earnings based on the current value of the mortgage servicing rights.
The Company manages the business and has designed certain management incentives based upon the achievement of core earnings targets. In addition, the Company believes that it will likely replenish most, if not all, realized value lost from changes in value from actual prepayments through new loan originations and actively manages and monitors economic replenishment rates to measure our ability to continue to do so. Therefore, management does not believe the unrealized change in value of the mortgage servicing rights is representative of the economic change in value of the business as a whole. The presentation of core earnings is designed to more closely align the timing of recognizing the actual value lost from prepayments in the mortgage servicing segment with the associated value created through new originations in the mortgage production segment.

7


 

Limitations on the Use of Core Earnings and Core Revenues
Since core earnings (loss) (pre-tax and after-tax), core earnings (loss) per share and core revenues measure the Company’s financial performance excluding certain unrealized changes in value of mortgage servicing rights, they may not reflect the rate of value lost on subsequent actual payments or prepayments over time. As such, core earnings (loss) (pre-tax and after-tax), core earnings (loss) per share and core revenues may tend to overstate operating results in a declining interest rate environment and understate operating results in a rising interest rate environment.
Core earnings (loss) (pre-tax and after-tax), core earnings (loss) per share and core revenues involves differences from Segment profit (loss), Income (loss) before income taxes, Net income (loss) attributable to PHH Corporation, Basic earnings (loss) per share attributable to PHH Corporation and Net revenues computed in accordance with GAAP. Core earnings (loss) (pre-tax and after-tax), core earnings (loss) per share and core revenues should be considered as supplementary to, and not as a substitute for, Segment profit (loss), Income (loss) before income taxes, Net income (loss) attributable to PHH Corporation, Basic earnings (loss) per share attributable to PHH Corporation or Net revenues computed in accordance with GAAP as a measure of the Company’s financial performance.
About PHH Corporation
Headquartered in Mount Laurel, New Jersey, PHH Corporation is a leading outsource provider of mortgage and vehicle fleet management services. Its subsidiary, PHH Mortgage, is one of the top five retail originators of residential mortgages in the United States1, and its subsidiary, PHH Arval, is a leading fleet management services provider in the United States and Canada. For additional information about the Company and its subsidiaries, please visit the Company’s website at Error! Hyperlink reference not valid..
Forward-Looking Statements
Certain statements in this press release are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Generally, forward looking statements are not based on historical facts but instead represent only our current beliefs regarding future events. All forward-looking statements are, by their nature, subject to risks, uncertainties and other factors. Investors are cautioned not to place undue reliance on these forward-looking statements. You should understand that these statements are not guarantees of performance or results and are preliminary in nature. Statements preceded by, followed by or that otherwise include the words “expects”, “anticipates”, “intends”, “projects”, “estimates”, “plans”, “may increase”, “may result”, “will result”, “may fluctuate” and similar expressions or future or conditional verbs such as “will”, “should”, “would”, “may” and “could” are generally forward-looking in nature and not historical facts.
You should consider the areas of risk described under the heading “Cautionary Note Regarding Forward-Looking Statements” and “Risk Factors” in our periodic reports filed with the Securities and Exchange Commission under the Exchange Act, including our most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q, in connection with any forward-looking statements that may be made by us and our businesses generally. Except for our ongoing obligations to disclose material information under the federal securities laws, applicable stock exchange listing standards and unless otherwise required by law, we undertake no obligation to release publicly any updates or revisions to any forward-looking statements or to report the occurrence or non-occurrence of anticipated or unanticipated events.
Contact Information:
Jonathan T. McGrain
856-917-0066
 
1   Inside Mortgage Finance, Copyright 2010

8


 

PHH CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(In millions, except per share data)
                                 
    Three Months        
    Ended December 31,     Full Year  
    2010     2009     2010     2009  
Revenues
                               
Mortgage fees
  $ 98     $ 59     $ 291     $ 275  
Fleet management fees
    41       38       157       150  
 
                       
Net fee income
    139       97       448       425  
 
                       
Fleet lease income
    340       354       1,370       1,441  
 
                       
Gain on mortgage loans, net
    126       160       635       610  
 
                       
Mortgage interest income
    41       19       110       89  
Mortgage interest expense
    (57 )     (38 )     (183 )     (147 )
 
                       
Mortgage net finance expense
    (16 )     (19 )     (73 )     (58 )
 
                       
Loan servicing income
    112       122       415       431  
Change in fair value of mortgage servicing rights
    199       14       (427 )     (280 )
 
                       
Net loan servicing income (loss)
    311       136       (12 )     151  
 
                       
Other income
    18       16       70       37  
 
                       
Net revenues
    918       744       2,438       2,606  
 
                       
 
                               
Expenses
                               
Salaries and related expenses
    137       125       497       482  
Occupancy and other office expenses
    15       16       60       59  
Depreciation on operating leases
    303       305       1,224       1,267  
Fleet interest expense
    19       17       91       89  
Other depreciation and amortization
    5       6       22       26  
Other operating expenses
    126       106       429       403  
 
                       
Total expenses
    605       575       2,323       2,326  
 
                       
Income before income taxes
    313       169       115       280  
Income tax expense
    126       64       39       107  
 
                       
Net income
    187       105       76       173  
Less: net income attributable to noncontrolling interest
    6       8       28       20  
 
                       
Net income attributable to PHH Corporation
  $ 181     $ 97     $ 48     $ 153  
 
                       
Basic earnings per share attributable to PHH Corporation
  $ 3.26     $ 1.76     $ 0.87     $ 2.80  
 
                       
Diluted earnings per share attributable to PHH Corporation
  $ 3.25     $ 1.74     $ 0.86     $ 2.77  
 
                       

9


 

PHH CORPORATION AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(In millions)
                 
    December 31,     December 31,  
    2010     2009  
ASSETS
               
Cash and cash equivalents
  $ 195     $ 150  
Restricted cash, cash equivalents and investments
    531       596  
Mortgage loans held for sale
    4,329       1,218  
Accounts receivable, net
    573       469  
Net investment in fleet leases
    3,492       3,610  
Mortgage servicing rights
    1,442       1,413  
Property, plant and equipment, net
    46       49  
Goodwill
    25       25  
Other assets(1)
    637       593  
 
           
Total assets
  $ 11,270     $ 8,123  
 
           
 
               
LIABILITIES AND EQUITY
               
Accounts payable and accrued expenses
  $ 521     $ 495  
Debt
    8,085       5,160  
Deferred income taxes
    728       702  
Other liabilities
    358       262  
 
           
Total liabilities
    9,692       6,619  
 
           
Commitments and contingencies
           
Total PHH Corporation stockholders’ equity
    1,564       1,492  
Noncontrolling interest
    14       12  
 
           
Total equity
    1,578       1,504  
 
           
Total liabilities and equity
  $ 11,270     $ 8,123  
 
           
 
(1)   Other assets include intangible assets of $36 million and $38 million as of December 31, 2010 and December 31, 2009, respectively.

10


 

PHH CORPORATION AND SUBSIDIARIES
COMBINED MORTGAGE SERVICES SEGMENTS RESULTS
(In millions)
                                                 
    Three Months Ended     Full Year Ended  
    December 31,     December 31,  
                    %                     %  
    2010     2009     Change     2010     2009     Change  
Mortgage fees
  $ 98     $ 59       66 %   $ 291     $ 275       6 %
 
                                       
Gain on mortgage loans, net
    126       160       (21 )%     635       610       4 %
 
                                       
Mortgage interest income
    42       20       110 %     112       91       23 %
Mortgage interest expense
    (57 )     (39 )     (46 )%     (182 )     (151 )     (21 )%
 
                                       
Mortgage net finance expense
    (15 )     (19 )     21 %     (70 )     (60 )     (17 )%
 
                                       
Loan servicing income
    112       122       (8 )%     415       431       (4 )%
Change in fair value of mortgage servicing rights
    199       14       n/m (1)     (427 )     (280 )     (53 )%
 
                                       
Net loan servicing income (loss)
    311       136       129 %     (12 )     151       n/m (1)
 
                                       
Other income
          1       (100 )%     4       (14 )     n/m (1)
 
                                       
Net revenues
    520       337       54 %     848       962       (12 )%
 
                                       
Salaries and related expenses
    121       96       26 %     406       375       8 %
Occupancy and other office expenses
    11       11             43       41       5 %
Other depreciation and amortization
    3       4       (25 )%     11       15       (27 )%
Other operating expenses
    95       67       42 %     333       290       15 %
 
                                       
Total expenses
    230       178       29 %     793       721       10 %
 
                                       
Income before income taxes
    290       159       82 %     55       241       (77 )%
Less: net income attributable to noncontrolling interest
    6       8       (25 )%     28       20       40 %
 
                                       
Combined Mortgage Services segments profit
  $ 284     $ 151       88 %   $ 27     $ 221       (88 )%
 
                                       
 
(1)   n/m — Not meaningful.

11


 

PHH CORPORATION AND SUBSIDIARIES
MORTGAGE PRODUCTION SEGMENT RESULTS
(In millions, except average loan amount)
                                                 
    Three Months Ended     Full Year Ended  
    December 31,     December 31,  
    2010     2009     % Change     2010     2009     % Change  
 
                                               
Loans closed to be sold
  $ 14,438     $ 6,453       124 %   $ 37,747     $ 29,370       29 %
Fee-based closings
    3,996       2,239       78 %     11,247       8,194       37 %
 
                                       
Total closings
  $ 18,434     $ 8,692       112 %   $ 48,994     $ 37,564       30 %
 
                                       
Purchase closings
  $ 5,316     $ 4,464       19 %   $ 20,270     $ 15,401       32 %
Refinance closings
    13,118       4,228       210 %     28,724       22,163       30 %
 
                                       
Total closings
  $ 18,434     $ 8,692       112 %   $ 48,994     $ 37,564       30 %
 
                                       
Fixed rate
  $ 14,641     $ 6,703       118 %   $ 38,657     $ 30,512       27 %
Adjustable rate
    3,793       1,989       91 %     10,337       7,052       47 %
 
                                       
Total closings
  $ 18,434     $ 8,692       112 %   $ 48,994     $ 37,564       30 %
 
                                       
Retail closings
  $ 11,333     $ 6,990       62 %   $ 33,429     $ 31,834       5 %
Wholesale/correspondent closings
    7,101       1,702       317 %     15,565       5,730       172 %
 
                                       
Total closings
  $ 18,434     $ 8,692       112 %   $ 48,994     $ 37,564       30 %
 
                                       
 
                                               
First mortgage closings (units)
    74,247       35,243       111 %     197,010       153,694       28 %
Second-lien closings (units)
    1,971       2,414       (18 )%     8,687       10,692       (19 )%
 
                                       
Number of loans closed (units)
    76,218       37,657       102 %     205,697       164,386       25 %
 
                                       
 
                                               
Average loan amount
  $ 241,857     $ 230,810       5 %   $ 238,187     $ 228,510       4 %
Loans sold
  $ 12,583     $ 6,444       95 %   $ 34,535     $ 29,002       19 %
Applications
  $ 19,305     $ 12,476       55 %   $ 74,628     $ 54,283       37 %
IRLCs expected to close
  $ 9,170     $ 6,211       48 %   $ 38,330     $ 26,210       46 %
                                                 
    Three Months Ended     Full Year Ended  
    December 31,     December 31,  
    2010     2009     % Change     2010     2009     % Change  
Mortgage fees
  $ 98     $ 59       66 %   $ 291     $ 275       6 %
 
                                       
Gain on mortgage loans, net
    126       160       (21 )%     635       610       4 %
 
                                       
Mortgage interest income
    37       18       106 %     97       79       23 %
Mortgage interest expense
    (40 )     (23 )     (74 )%     (113 )     (90 )     (26 )%
 
                                       
Mortgage net finance expense
    (3 )     (5 )     40 %     (16 )     (11 )     (45 )%
Other income
          1       (100 )%     1       6       (83 )%
 
                                       
Net revenues
    221       215       3 %     911       880       4 %
 
                                       
Salaries and related expenses
    113       85       33 %     369       336       10 %
Occupancy and other office expenses
    9       9             34       32       6 %
Other depreciation and amortization
    2       4       (50 )%     10       14       (29 )%
Other operating expenses
    58       44       32 %     202       172       17 %
 
                                       
Total expenses
    182       142       28 %     615       554       11 %
 
                                       
Income before income taxes
    39       73       (47 )%     296       326       (9 )%
Less: net income attributable to noncontrolling interest
    6       8       (25 )%     28       20       40 %
 
                                       
Segment profit
  $ 33     $ 65       (49 )%   $ 268     $ 306       (12 )%
 
                                       

12


 

PHH CORPORATION AND SUBSIDIARIES
MORTGAGE SERVICING SEGMENT RESULTS
(In millions)
                                                 
    Average for the Three Months   Average for the Year
    Ended December 31,   Ended December 31,
    2010   2009   % Change   2010   2009   % Change
 
                                               
Loan servicing portfolio
  $ 162,628     $ 150,540       8 %   $ 156,825     $ 149,628       5 %
                                                 
    Three Months Ended     Full Year Ended  
    December 31,     December 31,  
    2010     2009     % Change     2010     2009     % Change  
Mortgage interest income
  $ 5     $ 2       150 %   $ 15     $ 12       25 %
Mortgage interest expense
    (17 )     (16 )     (6 )%     (69 )     (61 )     (13 )%
 
                                       
Mortgage net finance expense
    (12 )     (14 )     14 %     (54 )     (49 )     (10 )%
 
                                       
Loan servicing income
    112       122       (8 )%     415       431       (4 )%
Change in fair value of mortgage servicing rights
    199       14       n/m (1)     (427 )     (280 )     (53 )%
 
                                       
Net loan servicing income (loss)
    311       136       129 %     (12 )     151       n/m (1)
 
                                       
Other income (expense)
                      3       (20 )     n/m (1)
 
                                       
Net revenues
    299       122       145 %     (63 )     82       n/m (1)
 
                                       
Salaries and related expenses
    8       11       (27 )%     37       39       (5 )%
Occupancy and other office expenses
    2       2             9       9        
Other depreciation and amortization
    1             100 %     1       1        
Other operating expenses
    37       23       61 %     131       118       11 %
 
                                       
Total expenses
    48       36       33 %     178       167       7 %
 
                                       
Segment profit (loss)
  $ 251     $ 86       192 %   $ (241 )   $ (85 )     (184) %
 
                                       
 
(1)   n/m — Not meaningful.

13


 

PHH CORPORATION AND SUBSIDIARIES
FLEET MANAGEMENT SERVICES SEGMENT RESULTS
(In millions, except lease units)
                                                 
    Average for the Three Months   Average for the Year
    Ended December 31,   Ended December 31,
    2010   2009   % Change   2010   2009   % Change
    (In thousands of units)
 
                                               
Leased vehicles
    284       303       (6 )%     290       314       (8 )%
Maintenance service cards
    315       269       17 %     287       275       4 %
Fuel cards
    283       277       2 %     276       282       (2 )%
Accident management vehicles
    293       289       1 %     290       305       (5 )%
                                                 
    Three Months Ended     Full Year Ended  
    December 31,     December 31,  
    2010     2009     % Change     2010     2009     % Change  
 
                                               
Fleet management fees
  $ 41     $ 38       8 %   $ 157     $ 150       5 %
Fleet lease income
    340       354       (4 )%     1,370       1,441       (5 )%
Other income
    18       16       13 %     66       58       14 %
 
                                       
Net revenues
    399       408       (2 )%     1,593       1,649       (3 )%
 
                                       
Salaries and related expenses
    15       23       (35 )%     75       86       (13 )%
Occupancy and other office expenses
    4       5       (20 )%     17       18       (6 )%
Depreciation on operating leases
    303       305       (1 )%     1,224       1,267       (3 )%
Fleet interest expense
    20       19       5 %     94       95       (1 )%
Other depreciation and amortization
    3       3             11       11        
Other operating expenses
    29       38       (24 )%     109       118       (8 )%
 
                                       
Total expenses
    374       393       (5 )%     1,530       1,595       (4 )%
 
                                       
Segment profit
  $ 25     $ 15       67 %   $ 63     $ 54       17 %
 
                                       

14


 

PHH CORPORATION AND SUBSIDIARIES
COMPONENTS OF MORTGAGE LOANS HELD FOR SALE
(In millions)
                 
    December 31,  
    2010     2009  
    (In millions)  
First mortgages:
               
Conforming(1)
  $ 4,123     $ 1,106  
Non-conforming
    138       27  
Construction loans
    11       16  
 
           
Total first mortgages
    4,272       1,149  
 
           
Second lien
    11       24  
Scratch and Dent(2)
    40       43  
Other
    6       2  
 
           
Total
  $ 4,329     $ 1,218  
 
           
 
(1)   Represents mortgage loans that conform to the standards of the government-sponsored entities.
 
(2)   Represents mortgage loans with origination flaws or performance issues.
COMPONENTS OF GAIN ON MORTGAGE LOANS, NET
(In millions)
                                                 
    Three Months Ended     Full Year Ended  
    December 31,     December 31,  
    2010     2009     % Change     2010     2009     % Change  
Gain on loans
  $ 131     $ 125       5 %   $ 624     $ 552       13 %
Change in fair value of Scratch and Dent and certain non-conforming mortgage loans
    (13 )     (3 )     (333 )%     (19 )     (20 )     5 %
Economic hedge results
    8       38       (79 )%     30       78       (62 )%
 
                                       
Total change in fair value of MLHS and related derivatives
    (5 )     35       n/m (1)     11       58       (81 )%
 
                                       
Gain on mortgage loans, net
  $ 126     $ 160       (21 )%   $ 635     $ 610       4 %
 
                                       
 
(1)   n/m — Not meaningful.

15


 

PHH CORPORATION AND SUBSIDIARIES
MORTGAGE LOAN SERVICING PORTFOLIO COMPOSITION
(In millions)
                 
    December 31,  
    2010     2009  
 
               
Owned servicing portfolio
  $ 140,160     $ 129,663  
Subserviced portfolio
    25,915       21,818  
 
           
Total servicing portfolio
  $ 166,075     $ 151,481  
 
           
 
               
Conventional loans
  $ 136,261     $ 129,840  
Government loans
    23,100       14,872  
Home equity lines of credit
    6,714       6,769  
 
           
Total servicing portfolio
  $ 166,075     $ 151,481  
 
           
 
               
Weighted-average interest rate
    4.9 %     5.3 %
MORTGAGE LOAN SERVICING PORTFOLIO DELINQUENCY (1)
                                 
    December 31,  
    2010     2009  
    Number     Unpaid     Number     Unpaid  
    of Loans     Balance     of Loans     Balance  
30 days
    2.36 %     2.01 %     2.57 %     2.26 %
60 days
    0.67 %     0.60 %     0.73 %     0.69 %
90 or more days
    1.21 %     1.27 %     1.62 %     1.73 %
 
                       
Total delinquency
    4.24 %     3.88 %     4.92 %     4.68 %
 
                       
Foreclosure/real estate owned(2)
    2.30 %     2.37 %     2.18 %     2.32 %
 
(1)   Represents the loan servicing portfolio delinquencies as a percentage of the total number of loans and the total unpaid balance of the portfolio.
 
(2)   As of December 31, 2010 and 2009, there were 18,554 and 16,553 of loans in foreclosure with unpaid principal balances of $3.3 billion and $2.9 billion, respectively.

16


 

PHH CORPORATION AND SUBSIDIARIES
CHANGE IN FAIR VALUE OF MORTGAGE SERVICING RIGHTS
(In millions)
                                                 
    Three Months Ended     Full Year Ended  
    December 31,     December 31,  
    2010     2009     %Change     2010     2009     %Change  
 
                                               
Actual prepayments of the underlying mortgage loans
  $ (67 )   $ (44 )     (52 )%   $ (184 )   $ (244 )     25 %
Actual receipts of recurring cash flows
    (10 )     (13 )     23 %     (41 )     (56 )     27 %
Credit-related fair value adjustments(1)
    (11 )     (25 )     56 %     (36 )     (91 )     60 %
Market-related fair value adjustments(2)
    287       96       199 %     (166 )     111       n/m (3)
 
                                       
Change in fair value of mortgage servicing rights
  $ 199     $ 14       n/m (3)   $ (427 )   $ (280 )     (53 )%
 
                                       
 
(1)   Represents the change in fair value of MSRs primarily due to changes in portfolio delinquencies and foreclosures.
 
(2)   Represents the change in fair value of MSRs due to changes in market inputs and assumptions used in the valuation model.
 
(3)   n/m — Not meaningful.

17


 

PHH CORPORATION AND SUBSIDIARIES
NET INVESTMENT IN FLEET LEASES DETAIL
                 
    December 31,
    2010   2009
 
               
Vehicles under open-end leases
    97 %     95 %
Vehicles under closed-end leases
    3 %     5 %
 
               
Vehicles under variable-rate leases
    80 %     76 %
Vehicles under fixed-rate leases
    20 %     24 %
Our Fleet Management Services segment’s historical net credit losses as a percentage of Net investment in fleet leases has averaged 2 basis points annually, and did not exceed 6 basis points annually, over the last ten fiscal years. During the year ended December 31, 2010, net credit losses as a percentage of Net investment in fleet leases were less than 3 basis points for the period.
AVAILABLE FUNDING UNDER ASSET-BACKED DEBT ARRANGEMENTS AND UNSECURED COMMITTED CREDIT FACILITIES
(In millions)
Capacity under all borrowing agreements is dependent upon maintaining compliance with, or obtaining waivers of, the terms, conditions and covenants of the respective agreements. Capacity under asset-backed funding arrangements may be further limited by the asset eligibility requirements.
Available capacity under committed asset-backed debt arrangements and unsecured credit facilities as of December 31, 2010 consisted of:
                         
            Utilized   Available
    Capacity   Capacity   Capacity
Vehicle Management Asset-Backed Debt:
                       
Term notes, in revolving period
  $ 989     $ 989     $  
Variable funding notes
    1,301       871       430  
 
                       
Mortgage Asset-Backed Debt:
                       
Committed warehouse facilities
    2,825       2,419       406  
Servicing advance facility
    120       68       52  
 
                       
Unsecured Committed Credit Facilities(1)
    810       17       793  
 
(1)   Utilized capacity reflects $17 million of letters of credit issued under the Amended Credit Facility, which are not included in Debt in the Consolidated Balance Sheet.
The capacity of our Unsecured committed credit facilities was reduced to $525 million as of January 6, 2011 upon the expiration of certain commitments. Capacity for Mortgage-asset backed debt does not reflect $750 million not drawn under uncommitted warehouse facilities and $580 million available under committed off-balance sheet gestation facilities.

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PHH CORPORATION AND SUBSIDIARIES
BOOK VALUE PER SHARE
(In millions, except per share data)
                 
    December 31,     December 31,  
    2010     2009  
 
               
Total PHH Corporation stockholders’ equity(1)
  $ 1,564     $ 1,492  
 
           
Book value per share
  $ 28.08     $ 27.24  
 
           
 
(1)   Outstanding shares of common stock were 55.699 million and 54.775 million as of December 31, 2010 and December 31, 2009, respectively.
COMPONENTS OF PHH CORPORATION STOCKHOLDERS’ EQUITY (In millions)
         
    December 31,  
    2010  
PHH Corporation Stockholders’ Equity(1):
       
Combined Mortgage Services Segments
  $ 1,060  
Fleet Management Services Segment
    447  
Other
    57  
 
     
Total PHH Corporation stockholders’ equity
  $ 1,564  
 
     
 
(1)   The composition of Total PHH Corporation stockholders’ equity by business may be useful in determining return on stockholders’ equity by business; however, the reporting of equity by segment is not prescribed nor required by GAAP. As such, these amounts may be deemed non-GAAP financial measures under Regulation G.

19


 

PHH CORPORATION AND SUBSIDIARIES
NON-GAAP RECONCILIATIONS — CORE EARNINGS
(In millions, except per share data)
See “Note Regarding Non-GAAP Financial Measures” above in this press release for a description of the uses and limitations of these Non-GAAP Financial Measures.
Regulation G Reconciliation
                                 
    Three Months Ended     Year Ended  
    December 31,     December 31,  
    2010     2009     2010     2009  
Income before income taxes — as reported
  $ 313     $ 169     $ 115     $ 280  
Less: net income attributable to noncontrolling interest
    6       8       28       20  
 
                       
Segment income
    307       161       87       260  
Certain MSRs fair value adjustments:
                               
Market-related(1)
    (287 )     (96 )     166       (111 )
Credit-related(2)
    11       25       36       91  
 
                       
Core earnings (pre-tax)
  $ 31     $ 90     $ 289     $ 240  
 
                       
 
                               
Net income attributable to PHH Corporation — as reported
  $ 181     $ 97     $ 48     $ 153  
Certain MSRs fair value adjustments:
                               
Market-related, net of taxes(1)(3)
    (170 )     (57 )     98       (65 )
Credit-related, net of taxes(2)(3)
    6       15       21       54  
 
                       
Core earnings (after-tax)
  $ 17     $ 55     $ 167     $ 142  
 
                       
 
                               
Basic earnings per share attributable to PHH Corporation — as reported
  $ 3.26     $ 1.76     $ 0.87     $ 2.80  
Certain MSRs fair value adjustments:
                               
Market-related, net of taxes(1)(4)
    (3.06 )     (1.04 )     1.76       (1.19 )
Credit-related, net of taxes(2)(4)
    0.11       0.27       0.38       0.99  
 
                       
Core earnings per share
  $ 0.31     $ 0.99     $ 3.01     $ 2.60  
 
                       
 
(1)   Represents the Change in fair value of MSRs due to changes in market inputs and assumptions used in the valuation model.
 
(2)     Represents the Change in fair value of MSRs primarily due to the impact of changes in estimated portfolio delinquencies and foreclosures.
 
(3)    An incremental effective tax rate of 41% was applied to the MSRs fair value adjustments to arrive at the net of taxes amounts.
 
(4)     Basic weighted-average shares outstanding of 55.699 million and 54.871 million for the three months ended December 31, 2010 and 2009, respectively, and 55.480 million and 54.625 million for the years ended December 31, 2010 and 2009, respectively were used to calculate per share amounts.

20


 

PHH CORPORATION AND SUBSIDIARIES
NON-GAAP RECONCILIATIONS — CORE EARNINGS BY SEGMENT
(In millions)
Regulation G Reconciliation
                                         
    Fourth Quarter 2010  
                    Combined     Fleet        
    Mortgage     Mortgage     Mortgage     Management        
    Production     Servicing     Services     Services        
    Segment     Segment     Segment     Segment     Other  
 
                                       
Segment profit (loss)
  $ 33     $ 251     $ 284     $ 25     $ (2 )
Certain MSRs fair value adjustments:
                                       
Market-related (1)
          (287 )     (287 )            
Credit-related(2)
          11       11              
 
                             
Core Earnings
  $ 33     $ (25 )   $ 8     $ 25     $ (2 )
 
                             
                                         
    2010  
                    Combined     Fleet        
    Mortgage     Mortgage     Mortgage     Management        
    Production     Servicing     Services     Services        
    Segment     Segment     Segment     Segment     Other  
 
                                       
Segment profit (loss)
  $ 268     $ (241 )   $ 27     $ 63     $ (3 )
Certain MSRs fair value adjustments:
                                       
Market-related (1)
          166       166              
Credit-related(2)
          36       36              
 
                             
Core Earnings
  $ 268     $ (39 )   $ 229     $ 63     $ (3 )
 
                             
 
(1)    Represents the Change in fair value of MSRs due to changes in market inputs and assumptions used in the valuation model.
 
(2)    Represents the Change in fair value of MSRs primarily due to the impact of changes in estimated portfolio delinquencies and foreclosures.

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PHH CORPORATION AND SUBSIDIARIES
NON-GAAP RECONCILIATIONS — CORE EARNINGS BY SEGMENT (continued)
(In millions)
Regulation G Reconciliation
                                         
    Fourth Quarter 2009  
                    Combined     Fleet        
    Mortgage     Mortgage     Mortgage     Management        
    Production     Servicing     Services     Services        
    Segment     Segment     Segment     Segment     Other  
 
                                       
Segment profit (loss)
  $ 65     $ 86     $ 151     $ 15     $ (5 )
Certain MSRs fair value adjustments:
                                       
Market-related (1)
          (96 )     (96 )            
Credit-related(2)
          25       25              
 
                             
Core Earnings
  $ 65     $ 15     $ 80     $ 15     $ (5 )
 
                             
                                         
    2009  
                    Combined     Fleet        
    Mortgage     Mortgage     Mortgage     Management        
    Production     Servicing     Services     Services        
    Segment     Segment     Segment     Segment     Other  
 
                                       
Segment profit (loss)
  $ 306     $ (85 )   $ 221     $ 54     $ (15 )
Certain MSRs fair value adjustments:
                                       
Market-related (1)
          (111 )     (111 )            
Credit-related(2)
          91       91              
 
                             
Core Earnings
  $ 306     $ (105 )   $ 201     $ 54     $ (15 )
 
                             
 
(1)     Represents the Change in fair value of MSRs due to changes in market inputs and assumptions used in the valuation model.
 
(2)     Represents the Change in fair value of MSRs primarily due to the impact of changes in estimated portfolio delinquencies and foreclosures.

22


 

PHH CORPORATION AND SUBSIDIARIES
NON-GAAP RECONCILIATIONS- CORE REVENUE
(In millions)
Regulation G Reconciliation
                                                         
    Fourth Quarter 2010     Fourth  
                    Combined     Fleet                     Quarter  
    Mortgage     Mortgage     Mortgage     Management                     2009  
    Production     Servicing     Services     Services             Total PHH     Total PHH  
    Segment     Segment     Segment     Segment     Other     Corporation     Corporation  
 
                                                       
Net revenues
  $ 221     $ 299     $ 520     $ 399     $ (1 )   $ 918     $ 744  
Certain MSRs fair value adjustments:
                                                       
Market-related (1)
          (287 )     (287 )                 (287 )     (96 )
Credit-related(2)
          11       11                   11       25  
 
                                         
Core Revenue
  $ 221     $ 23     $ 244     $ 399     $ (1 )   $ 642     $ 673  
 
                                         
                                                         
    2010        
                    Combined     Fleet                        
    Mortgage     Mortgage     Mortgage     Management                     2009  
    Production     Servicing     Services     Services             Total PHH     Total PHH  
    Segment     Segment     Segment     Segment     Other     Corporation     Corporation  
 
                                                       
Net revenues
  $ 911     $ (63 )   $ 848     $ 1,593     $ (3 )   $ 2,438     $ 2,606  
Certain MSRs fair value adjustments:
                                                       
Market-related (1)
          166       166                   166       (111 )
Credit-related(2)
          36       36                   36       91  
 
                                         
Core Revenue
  $ 911     $ 139     $ 1,050     $ 1,593     $ (3 )   $ 2,640     $ 2,586  
 
                                         
 
(1)   Represents the Change in fair value of MSRs due to changes in market inputs and assumptions used in the valuation model.
 
(2)     Represents the Change in fair value of MSRs primarily due to the impact of changes in estimated portfolio delinquencies and foreclosures.

23