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NEWS RELEASE

FORWARD AIR CORPORATION REPORTS
FOURTH QUARTER AND FISCAL 2010 RESULTS AND
ANNOUNCES QUARTERLY CASH DIVIDEND

GREENEVILLE, Tenn.—(BUSINESS WIRE) – February 14, 2011—Forward Air Corporation (NASDAQ:FWRD) today reported results for the fourth quarter and year ended December 31, 2010.

Operating revenue for the quarter ended December 31, 2010 increased 13.0% to $133.3 million from $118.0 million for the same quarter in 2009.  Income from operations was $18.7 million, compared with $12.1 million for the fourth quarter of 2009, an increase of 54.5%.  As a percent of operating revenue, income from operations increased to 14.0% from 10.3% for the same quarter last year.  Net income during the period increased by $5.5 million, or 88.0%, to $11.8 million from $6.3 million in the fourth quarter of 2009.  Net income per diluted share for the fourth quarter of 2010 was $0.41 compared with $0.22 in the same quarter in 2009, an increase of 86.4%.

Operating revenue for the year ended December 31, 2010 increased 15.9% to $483.9 million from $417.4 million for the year ended December 31, 2009.  Income from operations was $53.7 million, compared with $18.6 million in 2009.  The Company’s net income for the year ended December 31, 2010, was $32.0 million, compared with $9.8 million in 2009.  Net income per diluted share for the year ended December 31, 2010 was $1.10 compared with $0.34 in 2009.  The income from operations, net income and net income per diluted share for the year end December 31, 2009 included the impact of a $7.2 million pre-tax charge for the impairment of goodwill and other intangible assets.
 
Bruce A. Campbell, Chairman, President and CEO, said, "Solid demand for our airport-to-airport service along with strong pricing delivered outstanding results for the fourth quarter. We were most encouraged by the continued positive leverage of our business model which produced a 370 basis point improvement as compared to the fourth quarter of 2009. The resulting 86.0% operating ratio is our best operating performance since the third quarter of 2008.  We are pleased with our continued progress toward attaining the returns and margins our shareholders have come to expect from Forward Air.”
 
Commenting further, Mr. Campbell said, “We were also encouraged by the fourth quarter performance of our Forward Air Solutions segment. With a continued firming of the economy, further success penetrating complementary industry verticals and on-going cost control initiatives, we expect this segment to be a profitable contributor in 2011.”

In closing, Mr. Campbell said, “We expect that improving macroeconomic trends as well as positive trends specific to Forward Air will continue throughout 2011. Utilizing our dedicated team of employees and independent contractors we intend to take full advantage of this improved operating environment in order to drive maximum value to our shareholders.”

In commenting further on the quarter, Rodney L. Bell, Senior Vice President and CFO said, “Strong free cash flow of $40.1 million allowed us to increase cash by $32.5 million to end 2010 with $74.5 million on our balance sheet. Consistent with the end of 2009, we closed 2010 with $50 million outstanding on our line of credit and had $38.3 million available on our credit facility.”

Commenting on the Company’s guidance for the first quarter, Mr. Bell said, “We anticipate our first quarter 2011 revenues will increase in the range of 9% to 13% over the comparable 2010 period, and we expect income per diluted share to be between $0.20 and $0.24 per share. This compares to $0.12 per share in the first quarter of 2010.”
 
On February 11, 2011, our Board of Directors declared a quarterly cash dividend of $0.07 per share of common stock. The dividend is payable to shareholders of record at the close of business on March 13, 2011, and is expected to be paid on March 28, 2011.
 
This quarterly dividend is pursuant to a cash dividend policy approved by the Board of Directors, which anticipates a total annual dividend of $0.28 per share of common stock, payable in quarterly increments of $0.07 per share of common stock. The actual declaration of future cash dividends, and the establishment of record and payment dates, is subject to final determination by the Board of Directors each quarter after its review of the Company’s financial performance.

Review of Financial Results

Forward Air will hold a conference call to discuss fourth quarter and year end 2010 results on Tuesday, February 15, 2011 at 9:00 a.m. EST.  The Company’s conference call will be available online at www.forwardair.com or by dialing 800-841-9385, passcode 156 499 68.  A replay of the conference call will be available at www.forwardair.com beginning shortly after the completion of the live call.

About Forward Air Corporation

Forward Air Corporation operates two business segments, Forward Air, Inc. and Forward Air Solutions, Inc.

Forward Air, Inc. is a high-service-level contractor to the air cargo industry providing time-definite ground transportation services through a network of terminals located on or near major airports in 84 cities in the United States and Canada.  It provides these services as a cost-effective alternative to air transportation of cargo that must be delivered at a specific time but is relatively less time-sensitive than traditional air freight or when air transportation is not economical.

Forward Air Solutions, Inc. is a provider of pool distribution services. Pool distribution involves the consolidation and shipment of several smaller less-than-truckload shipments to a common area or region. Once at the regional destination, the loads are deconsolidated, then grouped with other shipments with common delivery points, and delivered in a very precise, time-sensitive manner. Our pool distribution network consists of terminals and service locations in 19 cities within the Mid-Atlantic, Southeast, Midwest and Southwestern United States.
 
 
 

 

 
Forward Air Corporation
 
Consolidated Condensed Statements of Income
 
(In thousands, except per share data)
 
(Unaudited)
 
   
 
Three months ended
   
Year ended
 
 
December 31,
   
December 31,
   
December 31,
   
December 31,
 
 
2010
   
2009
   
2010
   
2009
 
Operating revenue:
                     
Forward Air
                     
   Airport-to-airport
$ 87,245     $ 73,338     $ 321,702     $ 268,245  
   Logistics
  17,147       15,422       64,935       54,067  
   Other
  6,386       6,100       25,130       23,076  
Forward Air Solutions
                             
   Pool distribution
  22,532       23,158       72,172       72,022  
Total operating revenue
  133,310       118,018       483,939       417,410  
                               
Operating expenses:
                             
Purchased transportation
                             
Forward Air
                             
   Airport-to-airport
  34,959       30,509       129,111       112,516  
   Logistics
  13,445       12,061       50,225       42,188  
   Other
  1,476       1,553       6,288       5,234  
Forward Air Solutions
                             
   Pool distribution
  5,123       4,715       15,747       14,490  
Total purchased transportation
  55,003       48,838       201,371       174,428  
Salaries, wages and employee benefits
  33,426       31,971       129,108       118,804  
Operating leases
  6,864       6,853       26,252       27,294  
Depreciation and amortization
  5,167       5,035       20,450       19,722  
Insurance and claims
  2,442       2,735       8,425       9,719  
Fuel expense
  2,409       2,113       8,461       7,312  
Other operating expenses
  9,321       8,441       36,133       34,424  
Impairment of goodwill and other intangible assets
  --       --       --       7,157  
Total operating expenses
  114,632       105,986       430,200       398,860  
Income from operations
  18,678       12,032       53,739       18,550  
                               
Other income (expense):
                             
   Interest expense
  (173 )     (202 )     (730 )     (670 )
   Other, net
  53       20       90       69  
Total other expense
  (120 )     (182 )     (640 )     (601 )
Income before income taxes
  18,558       11,850       53,099       17,949  
Income taxes
  6,741       5,566       21,063       8,147  
Net income
$ 11,817     $ 6,284     $ 32,036     $ 9,802  
                               
Net income per share:
                             
Basic
$ 0.41     $ 0.22     $ 1.11     $ 0.34  
Diluted
$ 0.41     $ 0.22     $ 1.10     $ 0.34  
Weighted average shares outstanding:
                             
Basic
  29,010       28,943       28,984       28,928  
Diluted
  29,174       29,041       29,111       28,993  
                               
Dividends per share:
$ 0.07     $ 0.07     $ 0.28     $ 0.28  
 
 
2

 

 
Forward Air Corporation
Condensed Consolidated Balance Sheets
(In thousands)
(Unaudited)
       
 
December 31,
 
December 31,
 
2010
 
2009 (a)
Assets
     
Current assets:
     
   Cash
$ 74,504   $ 42,035
   Accounts receivable, net
  62,763     55,720
   Other current assets
  8,696     9,471
Total current assets
  145,963     107,226
           
Property and equipment
  213,704     204,716
Less accumulated depreciation and amortization
  87,272     75,990
Total property and equipment, net
  126,432     128,726
Goodwill and other acquired intangibles:
         
   Goodwill
  43,332     43,332
   Other acquired intangibles, net
  31,259     35,849
Total goodwill and other acquired intangibles
  74,591     79,181
Other assets
  1,810     1,597
Total assets
$ 348,796   $ 316,730
           
           
           
Liabilities and Shareholders’ Equity
         
Current liabilities:
         
   Accounts payable
$ 10,687   $ 10,333
   Accrued expenses
  16,280     18,531
   Current portion of debt and capital lease obligations
  638     919
Total current liabilities
  27,605     29,783
           
Debt and capital lease obligations, less current portion
  50,883     52,169
Other long-term liabilities
  8,106     4,485
Deferred income taxes
  6,116     5,786
           
Shareholders’ equity:
         
   Common stock
  290     290
   Additional paid-in capital
  24,300     16,631
   Retained earnings
  231,496     207,586
Total shareholders’ equity
  256,086     224,507
Total liabilities and shareholders’ equity
$ 348,796   $ 316,730

(a) Taken from audited financial statements, which are not presented in their entirety.
 
 
3

 

 
Forward Air Corporation
 
Condensed Consolidated Statements of Cash Flows
 
(In thousands)
 
(Unaudited)
 
           
 
Three Months Ended
 
 
December 31,
   
December 31,
 
 
2010
   
2009
 
Operating activities:
         
Net income
$ 11,817     $ 6,284  
Adjustments to reconcile net income to net cash provided by operating activities
             
   Depreciation and amortization
  5,167       5,035  
   Share-based compensation
  1,397       1,732  
   Gain on disposal of property and equipment
  78       7  
   Provision for (recovery) loss on receivables
  (254 )     14  
   Provision for revenue adjustments
  127       474  
   Deferred income taxes
  3,060       (1,572 )
   Tax (benefit) expense for stock options exercised
  (166 )     371  
   Changes in operating assets and liabilities
             
      Accounts receivable
  (198 )     (3,214 )
      Prepaid expenses and other current assets
  989       2,115  
      Accounts payable and accrued expenses
  (5,883 )     8,226  
Net cash provided by operating activities
  16,134       19,472  
               
Investing activities:
             
Proceeds from disposal of property and equipment
  69       39  
Purchases of property and equipment
  (3,259 )     (2,019 )
Other
  (224 )     (33 )
Net cash used in investing activities
  (3,414 )     (2,013 )
               
Financing activities:
             
Payments of debt and capital lease obligations
  (173 )     (386 )
Proceeds from exercise of stock options
  501       --  
Payments of cash dividends
  (2,033 )     (2,028 )
Common stock issued under employee stock purchase plan
  104       138  
Cash settlement of share-based awards for minimum tax withholdings
  --       (7 )
Tax benefit (expense) for stock options exercised
  166       (371 )
Net cash used in financing activities
  (1,435 )     (2,654 )
Net increase in cash
  11,285       14,805  
Cash at beginning of period
  63,219       27,230  
Cash at end of period
$ 74,504     $ 42,035  
 
 
 
4

 
 
 
Forward Air Corporation
 
Condensed Consolidated Statements of Cash Flows
 
(In thousands)
 
(Unaudited)
 
           
 
Year ended
 
 
December 31,
   
December 31,
 
 
2010
   
2009
 
Operating activities:
         
Net income
$ 32,036     $ 9,802  
Adjustments to reconcile net income to net cash provided by operating activities
             
   Depreciation and amortization
  20,450       19,722  
   Impairment of goodwill and other intangible assets
  --       7,157  
   Share-based compensation
  6,284       6,754  
   Gain on disposal of property and equipment
  (570 )     (6 )
   Provision for recovery on receivables
  (52 )     (60 )
   Provision for revenue adjustments
  1,589       2,390  
   Deferred income taxes
  1,436       (4,581 )
   Tax (benefit) expense for stock options exercised
  (194 )     370  
   Changes in operating assets and liabilities
             
      Accounts receivable
  (8,580 )     (844 )
      Prepaid expenses and other current assets
  (40 )     548  
      Accounts payable and accrued expenses
  1,636       8,927  
Net cash provided by operating activities
  53,995       50,179  
               
Investing activities:
             
Proceeds from disposal of property and equipment
  1,482       270  
Purchases of property and equipment
  (15,148 )     (20,847 )
Other
  (224 )     372  
Net cash used in investing activities
  (13,890 )     (20,205 )
               
Financing activities:
             
Payments of debt and capital lease obligations
  (895 )     (1,549 )
Proceeds from exercise of stock options
  991       8  
Payments of cash dividends
  (8,121 )     (8,109 )
Common stock issued under employee stock purchase plan
  195       237  
Cash settlement of share-based awards for minimum tax withholdings
  --       (249 )
Tax benefit (expense) for stock options exercised
  194       (370 )
Net cash used in financing activities
  (7,636 )     (10,032 )
Net increase in cash
  32,469       19,942  
Cash at beginning of period
  42,035       22,093  
Cash at end of period
$ 74,504     $ 42,035  

 
5

 


Forward Air Corporation
Segment Information
(In millions)
(Unaudited)
 
 
Three months ended
 
 
December 31,
   
Percent of
   
December 31,
   
Percent of
         
Percent
 
 
2010
   
Revenue
   
2009
   
Revenue
   
Change
   
Change
 
Operating revenue
                                 
      Forward Air
$ 111.1     83.3 %   $ 95.1     80.6 %   $ 16.0     16.8
      FASI
  22.6     17.0       23.3     19.7       (0.7 )   (3.0 )
      Intercompany Eliminations
  (0.4 )   (0.3 )     (0.4 )   (0.3 )     --     --  
            Total
  133.3     100.0       118.0     100.0       15.3     13.0  
                                         
Purchased transportation
                                       
      Forward Air
  49.9     44.9       44.2     46.5       5.7     12.9  
      FASI
  5.5     24.3       5.0     21.4       0.5     10.0  
      Intercompany Eliminations
  (0.4 )   100.0       (0.4 )   100.0       --     --  
            Total
  55.0     41.3       48.8     41.4       6.2     12.7  
                                         
Salaries, wages and employee benefits
                                       
      Forward Air
  24.9     22.4       22.6     23.8       2.3     10.2  
      FASI
  8.5     37.6       9.3     39.9       (0.8 )   (8.6 )
            Total
  33.4     25.0       31.9     27.0       1.5     4.7  
                                         
Operating leases
                                       
      Forward Air
  5.0     4.5       4.6     4.8       0.4     8.7  
      FASI
  1.9     8.4       2.3     9.9       (0.4 )   (17.4 )
            Total
  6.9     5.2       6.9     5.8       --     --  
                                         
Depreciation and amortization
                                       
      Forward Air
  4.2     3.8       4.1     4.3       0.1     2.4  
      FASI
  1.0     4.4       0.9     3.9       0.1     11.1  
            Total
  5.2     3.9       5.0     4.2       0.2     4.0  
                                         
Insurance and claims
                                       
      Forward Air
  1.6     1.4       2.1     2.2       (0.5 )   (23.8 )
      FASI
  0.8     3.6       0.7     3.0       0.1     14.3  
            Total
  2.4     1.8       2.8     2.4       (0.4 )   (14.3 )
                                         
Fuel expense
                                       
      Forward Air
  1.0     0.9       0.8     0.8       0.2     25.0  
      FASI
  1.4     6.2       1.3     5.6       0.1     7.7  
            Total
  2.4     1.8       2.1     1.8       0.3     14.3  
                                         
Other operating expenses
                                       
      Forward Air
  7.6     6.9       6.6     7.0       1.0     15.2  
      FASI
  1.7     7.5       1.8     7.7       (0.1 )   (5.6 )
            Total
  9.3     7.0       8.4     7.1       0.9     10.7  
                                         
Income from operations
                                       
      Forward Air
  16.9     15.2       10.1     10.6       6.8     67.3  
      FASI
  1.8     8.0       2.0     8.6       (0.2 )   (10.0 )
            Total
$ 18.7     14.0 %   $ 12.1     10.3 %   $ 6.6     54.5

 
6

 
 
 
Forward Air Corporation
 
Segment Information
 
(In millions)
 
(Unaudited)
 
                                   
 
Year ended
 
 
December 31,
   
Percent of
   
December 31,
   
Percent of
         
Percent
 
 
2010
   
Revenue
   
2009
   
Revenue
   
Change
   
Change
 
Operating revenue
                                 
      Forward Air
$ 412.9     85.3 %   $ 346.3     83.0 %   $ 66.6     19.2 %
      FASI
  72.5     15.0       72.5     17.4       --     --  
      Intercompany Eliminations
  (1.5 )   (0.3 )     (1.4 )   (0.4 )     (0.1 )   7.1  
            Total
  483.9     100.0       417.4     100.0       66.5     15.9  
                                         
Purchased transportation
                                       
      Forward Air
  185.8     45.0       160.3     46.3       25.5     15.9  
      FASI
  16.9     23.3       15.4     21.2       1.5     9.7  
      Intercompany Eliminations
  (1.3 )   (86.7 )     (1.3 )   92.9       --     --  
            Total
  201.4     41.6       174.4     41.8       27.0     15.5  
                                         
Salaries, wages and employee benefits
                                       
      Forward Air
  98.3     23.8       85.7     24.7       12.6     14.7  
      FASI
  30.8     42.5       33.1     45.6       (2.3 )   (6.9 )
            Total
  129.1     26.7       118.8     28.5       10.3     8.7  
                                         
Operating leases
                                       
      Forward Air
  18.6     4.5       18.7     5.4       (0.1 )   (0.5 )
      FASI
  7.7     10.6       8.6     11.9       (0.9 )   (10.5 )
            Total
  26.3     5.4       27.3     6.5       (1.0 )   (3.7 )
                                         
Depreciation and amortization
                                       
      Forward Air
  16.5     4.0       16.1     4.6       0.4     2.5  
      FASI
  3.9     5.4       3.6     5.0       0.3     8.3  
            Total
  20.4     4.2       19.7     4.7       0.7     3.6  
                                         
Insurance and claims
                                       
      Forward Air
  6.2     1.5       7.6     2.2       (1.4 )   (18.4 )
      FASI
  2.2     3.0       2.1     2.9       0.1     4.8  
            Total
  8.4     1.7       9.7     2.3       (1.3 )   (13.4 )
                                         
Fuel expense
                                       
      Forward Air
  3.8     0.9       3.1     0.9       0.7     22.6  
      FASI
  4.7     6.5       4.2     5.8       0.5     11.9  
            Total
  8.5     1.8       7.3     1.8       1.2     16.4  
                                         
Other operating expenses
                                       
      Forward Air
  29.8     7.2       27.7     8.0       2.1     7.6  
      FASI
  6.5     9.0       6.8     9.4       (0.3 )   (4.4 )
      Intercompany Eliminations
  (0.2 )   (13.3 )     (0.1 )   7.1       (0.1 )   100.0  
            Total
  36.1     7.5       34.4     8.3       1.7     4.9  
                                         
Impairment of goodwill and other intangible assets
                                       
      Forward Air
  --     --       0.2     0.1       (0.2 )   (100.0 )
      FASI
  --     --       7.0     9.6       (7.0 )   (100.0 )
            Total
  --     --       7.2     1.7       (7.2 )   (100.0 )
                                         
Income (loss) from operations
                                       
      Forward Air
  53.9     13.1       26.9     7.8       27.0     100.4  
      FASI
  (0.2 )   (0.3 )     (8.3 )   (11.4 )     8.1     (97.6 )
            Total
$ 53.7     11.1 %   $ 18.6     4.4 %   $ 35.1     188.7 %

 
7

 
 
 
Forward Air Corporation
Forward Air Inc. Operating Statistics
                   
 
Three months ended
   
 
December 31,
   
December 31,
   
Percent
   
 
2010
   
2009
   
Change
   
                   
Operating ratio
  84.8 %     89.4 %   (5.1 ) %
                       
Business days
  63.0       64.0     (1.6 )  
Business weeks
  12.6       12.8     (1.6 )  
                       
                       
Airport-to-airport:
                     
Tonnage
                     
    Total pounds ¹
  437,977       398,921     9.8    
    Average weekly pounds ¹
  34,760       31,166     11.5    
                       
Linehaul shipments
                     
    Total linehaul
  623,211       565,922     10.1    
    Average weekly
  49,461       44,213     11.9    
                       
Forward Air Complete shipments
  85,917       71,442     20.3    
As a percentage of linehaul shipments
  13.8 %     12.6 %   9.5    
                       
Average linehaul shipment size
  703       705     (0.3 )  
                       
Revenue per pound ²
                     
    Linehaul yield
$ 16.70     $ 15.84     4.7    
    Fuel surcharge impact
  1.28       0.96     1.7    
    Forward Air Complete impact
  1.97       1.62     1.9    
Total airport-to-airport yield
$ 19.95     $ 18.42     8.3    
                       
                       
Logistics:
                     
Miles
                     
    Owner operator ¹
  7,179       6,421     11.8    
    Third party ¹
  3,617       3,220     12.3    
Total Miles
  10,796       9,641     12.0    
                       
Revenue per mile
$ 1.61     $ 1.62     (0.6 )  
 
                     
Cost per mile
$ 1.25     $ 1.25     --   %
                       
                       
¹ - In thousands
² - In cents per pound; percentage change is expressed as a percent of total yield.
 
 
8

 

 
Forward Air Corporation
Forward Air Inc. Operating Statistics
                   
 
Year ended
   
 
December 31,
   
December 31,
   
Percent
   
 
2010
   
2009
   
Change
   
                   
Operating ratio
  86.9 %     92.2 %   (5.7 ) %
                       
Business days
  254.0       255.0     (0.4 )  
Business weeks
  50.8       51.0     (0.4 )  
                       
                       
Airport-to-airport:
                     
Tonnage
                     
    Total pounds ¹
  1,655,075       1,452,969     13.9    
    Average weekly pounds ¹
  32,580       28,490     14.4    
                       
Linehaul shipments
                     
    Total linehaul
  2,308,468       2,095,223     10.2    
    Average weekly
  45,442       41,083     10.6    
                       
Forward Air Complete shipments
  314,203       266,136     18.1    
As a percentage of linehaul shipments
  13.6 %     12.7 %   7.1    
                       
Average linehaul shipment size
  717       693     3.5    
                       
Revenue per pound ²
                     
    Linehaul yield
$ 16.40     $ 16.06     1.8    
    Fuel surcharge impact
  1.21       0.84     2.0    
    Forward Air Complete impact
  1.86       1.60     1.4    
Total airport-to-airport yield
$ 19.47     $ 18.50     5.2    
                       
                       
Logistics:
                     
Miles
                     
    Owner operator ¹
  27,086       24,338     11.3    
    Third party ¹
  12,943       9,929     30.4    
Total Miles
  40,029       34,267     16.8    
                       
Revenue per mile
$ 1.64     $ 1.59     3.1    
 
                     
Cost per mile
$ 1.25     $ 1.23     1.6   %
                       
                       
¹ - In thousands
² - In cents per pound; percentage change is expressed as a percent of total yield.
 
 
9

 
Important Information

This press release contains “forward-looking statements,” as defined in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended.  Forward-looking statements are statements other than historical information or statements of current condition and relate to future events or our future financial performance.  Some forward-looking statements may be identified by use of such terms as “believes,” “anticipates,” “intends,” “plans,” “estimates,” “projects” or “expects.”  Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements.  The following is a list of factors, among others, that could cause actual results to differ materially from those contemplated by the forward-looking statements: economic factors such as recessions, inflation, higher interest rates and downturns in customer business cycles, our inability to maintain our historical growth rate because of a decreased volume of freight moving through our network or decreased average revenue per pound of freight moving through our network, increasing competition and pricing pressure, surplus inventories, loss of a major customer, the creditworthiness of our customers and their ability to pay for services rendered, our ability to secure terminal facilities in desirable locations at reasonable rates, the inability of our information systems to handle an increased volume of freight moving through our network, changes in fuel prices, claims for property damage, personal injuries or workers’ compensation, employment matters including rising health care costs, enforcement of and changes in governmental regulations, environmental and tax matters, the handling of hazardous materials, the availability and compensation of qualified independent owner-operators and freight handlers needed to serve our transportation needs and our inability to successfully integrate acquisitions.  As a result of the foregoing, no assurance can be given as to future financial condition, cash flows or results of operations.  We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

-END-
 
CONTACT:    
Forward Air Corporation
Rodney L. Bell, 423-636-7000
rbell@forwardair.com