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8-K - RESULTS OF OPERATIONS AND FINANCIAL CONDITION - RACKSPACE HOSTING, INC.rax8k.htm

 
Rackspace Hosting Reports Fourth Quarter 2010 Results
 
For the quarter ended December 31, 2010:

·  
Net revenue of $214.7 million grew 26.7% year-over-year and 7.5% from Q3 2010
·  
Adjusted EBITDA (1) of $72.0 million grew 28.7% year-over-year and 5.2% from Q3 2010
·  
Achieved adjusted EBITDA margin of 33.5%, up from 33.0% year-over-year and down from 34.3% in Q3 2010
·  
Net income of $13.5 million grew 49.9% year-over-year and 14.6% from Q3 2010
·  
Generated $5.6 million of Adjusted Free Cash Flow for the quarter and $34.2 million for the 2010 year

SAN ANTONIO – February 10, 2011 – Rackspace® Hosting, Inc. (NYSE: RAX), the world's leader in the hosting and cloud computing industry, announced financial results for the quarter ended December 31, 2010.
 
Net revenue for the fourth quarter of 2010 was $214.7 million, up 7.5% from the previous quarter and 26.7% from the fourth quarter of 2009.  Net revenue for the fourth quarter of 2010 was positively impacted by currency exchange rates when compared to the third quarter of 2010, but was negatively impacted when compared to the fourth quarter of 2009.
 
Changes in currency exchange rates had a positive impact on net revenue of $1.1 million quarter-over-quarter, and a negative impact on net revenue of $1.7 million on a year-over-year basis.
 
Managed hosting revenue for the quarter increased to $183.3 million, up from $172.9 million in the prior quarter.  Cloud revenue increased to $31.4 million in the quarter, up from $26.8 million in the previous quarter.
 
Total server count increased to 66,015, up from 63,996 servers at the end of the third quarter of 2010, and total customers increased to 130,291, up from 118,732 at the end of the previous quarter.
 
“At the beginning of the year we outlined our objectives for 2010, to grow faster than 2009, while maintaining margins and investing in our business.  We also said that we expected adjusted free cash flow to be positive at growth rates below 35%.  With the year completed, I am very pleased to report that we delivered on all three objectives.” said Bruce Knooihuizen, chief financial officer.
 
Adjusted EBITDA for the quarter was $72.0 million, a 5.2% increase compared to the third quarter of 2010 and a 28.7% increase compared to the fourth quarter of 2009.  The adjusted EBITDA margin for the quarter was 33.5%, down from 34.3% in the previous quarter and up from 33.0% in the fourth quarter of 2009.  Adjusted EBITDA and adjusted EBITDA margin were negatively impacted by a non-cash charge of $2.9 million for the quarter relating to operating leases.
 
Net income was $13.5 million for the quarter, up 14.6% from the previous quarter and 49.9% from the fourth quarter of 2009.  Net income margin for the quarter was 6.3% compared to 5.9% for the previous quarter and 5.3% in the fourth quarter of 2009.
 
- 1 -

 
“While we are pleased that we achieved our goals for 2010, we have even more ambitious plans for 2011 that are designed to position us to succeed well in the future.” said Lanham Napier, president and chief executive officer.
 
Cash flow from operating activities was $74.3 million for the fourth quarter of 2010. Capital expenditures were $63.5 million, including $38.1 million for purchases of customer gear, $9.8 million for data center build outs, $5.1 million for office build outs and $10.5 million for capitalized software and other projects.
 
Adjusted free cash flow (1) for the quarter was $5.6 million.
 
At the end of the fourth quarter of 2010, cash and cash equivalents were $104.9 million.  Debt obligations totaled $131.7 million consisting of $128.9 million related to capital leases and $2.8 million related to current and non-current debt.
 
On a worldwide basis, Rackspace employed 3,262 Rackers as of December 31, 2010, up from 3,130 Rackers as of September 30, 2010 and 2,774 Rackers as of December 31, 2009.
 
Rackspace Developments and Business Highlights
 
 
·  
"100 Best Companies to Work For": Rackspace was again added to FORTUNE magazine's annual list of the "100 Best Companies to Work For."  FORTUNE has now named Rackspace as one of America's top workplaces in three of the past four years.
 
·  
Cloud Infrastructure in UK: To provide customers with a European based infrastructure for their cloud-based data footprint, Rackspace launched its cloud infrastructure in the UK.  The new UK cloud offerings include Rackspace Cloud Files and Cloud Servers.
 
·  
Managed Cloud: Defining a new category in hosting, Rackspace launched  Cloud Servers with a managed service level, providing businesses with proactive monitoring, troubleshooting and guidance on how to leverage cloud computing.
 
·  
RackConnect and Critical Sites: Rackspace launched two new products for better serving Enterprise customers.  RackConnect offers customers a seamless integration of cloud and dedicated hosting. The new Critical Sites service level provides advanced monitoring for customers who rely on their web applications as mission critical components of their business.
 
·  
Continued Traction with Channel and Enterprise Customers: Rackspace continued to build out its channel business and drive deeper relationships with its channel partner base.  As an example, Magento is working with Rackspace for MagentoGO, their new on-demand hosted e-commerce platform for small businesses.  During the fourth quarter of 2010, Rackspace added several new enterprise customers to its installed base including Price Waterhouse Coopers, Major League Gaming and Edelman.
 
 
- 2 -

 
Conference Call and Webcast
 
Management will host a conference call to discuss the results starting today at 4:30 p.m.
 
To access the conference call, please dial 888-516-2435 from the United States or dial 719-325-2370 from abroad and reference pass code 1074823. A live webcast and a replay of the conference call will be available on Rackspace’s website, located at ir.rackspace.com.
 
About Rackspace Hosting
Rackspace Hosting is the world leader in hosting. The San Antonio-based company provides its customers Fanatical Support ® in their portfolio of hosted IT services, including Managed Hosting, Cloud Computing and Email and Apps.  For more information, visit www.rackspace.com.
 
Forward Looking Statements
 
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected operational and financial results, long term investment strategies, growth plans, expected results from the integration of technologies and acquired businesses, the performance or market share relating to products and services; any statements of expectation or belief; and any statements or assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include infrastructure failures, the continuation or further deterioration of the current difficult economic conditions or further fluctuations, disruptions, instability or downturns in the economy, the effectiveness of managing company growth, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended September 30, 2010, filed with the SEC on November 9, 2010 and in Rackspace Hosting’s Form 10-K for the year ended December 31, 2010, expected to be filed on or before March 1, 2011. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.
 
Contact:
 
 Investor Relations         Corporate Communications
 Bryan McGrath     Rachel Ferry
 210-312-5230       210-312-3732
 ir@rackspace.com   rachel.ferry@rackspace.com
 
                                                                                                                                                                               
 
- 3 -

 

Consolidated Statements of Income
 
   
Three Months Ended
   
Year Ended
 
   
(Unaudited)
         
(Unaudited)
 
   
December 31,
   
September 30,
   
December 31,
   
December 31,
   
December 31,
 
(In thousands, except per share data)
 
2009
   
2010
   
2010
   
2009
   
2010
 
Net revenue
  $ 169,516     $ 199,710     $ 214,726     $ 628,987     $ 780,555  
Costs and expenses:
                                       
Cost of revenue
    53,405       64,616       66,747       200,943       249,840  
Sales and marketing
    20,016       24,651       26,294       79,458       96,207  
General and administrative
    45,388       49,131       56,748       168,116       199,011  
Depreciation and amortization
    35,018       39,677       41,529       125,229       155,895  
Total costs and expenses
    153,827       178,075       191,318       573,746       700,953  
Income from operations
    15,689       21,635       23,408       55,241       79,602  
Other income (expense):
                                       
Interest expense
    (2,096 )     (2,068 )     (1,897 )     (8,950 )     (7,984 )
Interest and other income (expense)
    90       (1,263 )     57       255       (207 )
Total other income (expense)
    (2,006 )     (3,331 )     (1,840 )     (8,695 )     (8,191 )
Income before income taxes
    13,683       18,304       21,568       46,546       71,411  
Income taxes
    4,648       6,495       8,029       16,328       25,053  
Net income
  $ 9,035     $ 11,809     $ 13,539     $ 30,218     $ 46,358  
                                         
Net income per share
                                       
Basic
  $ 0.07     $ 0.09     $ 0.11     $ 0.25     $ 0.37  
Diluted
  $ 0.07     $ 0.09     $ 0.10     $ 0.24     $ 0.35  
                                         
Weighted average number of shares outstanding
                                       
Basic
    122,891       125,312       126,473       120,570       125,097  
Diluted
    131,524       133,439       134,786       127,420       133,429  
 
 
- 4 -

 
Consolidated Balance Sheets
 
(In thousands)
 
December 31,
   
December 31,
 
   
2009
   
2010
 
         
(Unaudited)
 
ASSETS
           
Current assets:
           
Cash and cash equivalents
  $ 125,425     $ 104,941  
Accounts receivable, net of allowance for doubtful accounts and
               
customer credits of $4,298 as of December 31, 2009
               
and $2,846 as of December 31, 2010
    38,732       47,734  
Income taxes receivable
    7,509       4,397  
Deferred income taxes
    9,764       6,416  
Prepaid expenses and other current assets
    10,239       21,957  
Total current assets
    191,669       185,445  
                 
Property and equipment, net
    432,971       495,228  
Goodwill
    22,329       57,147  
Intangible assets, net
    10,790       9,675  
Other non-current assets
    10,886       14,082  
Total assets
  $ 668,645     $ 761,577  
                 
LIABILITIES AND STOCKHOLDERS' EQUITY
               
Current liabilities:
               
Accounts payable and accrued expenses
  $ 89,773     $ 111,645  
Current portion of deferred revenue
    17,113       15,822  
Current portion of obligations under capital leases
    46,415       59,763  
Current portion of debt
    4,893       1,912  
Total current liabilities
    158,194       189,142  
                 
Non-current deferred revenue
    2,331       2,927  
Non-current obligations under capital leases
    63,287       69,173  
Non-current debt
    52,791       879  
Non-current deferred income taxes
    30,850       35,238  
Other non-current liabilities
    11,765       25,355  
Total liabilities
    319,218       322,714  
                 
Commitments and Contingencies
               
                 
Stockholders' equity:
               
Common stock
    124       127  
Additional paid-in capital
    251,337       296,571  
Accumulated other comprehensive loss
    (10,257 )     (12,416 )
Retained earnings
    108,223       154,581  
Total stockholders’ equity
    349,427       438,863  
Total liabilities and stockholders’ equity
  $ 668,645     $ 761,577  
 
 
- 5 -

 
Consolidated Statements of Cash Flows
 
(In thousands)
 
Three Months Ended
   
Year Ended
 
   
(Unaudited)
         
(Unaudited)
 
   
December 31,
   
September 30,
   
December 31,
   
December 31,
   
December 31,
 
   
2009
   
2010
   
2010
   
2009
   
2010
 
Cash Flows From Operating Activities
                             
Net income
  $ 9,035     $ 11,809     $ 13,539     $ 30,218     $ 46,358  
Adjustments to reconcile net income to net cash provided
                                       
by operating activities
                                       
Depreciation and amortization
    35,018       39,677       41,529       125,229       155,895  
Loss on disposal of equipment, net
    51       295       189       1,027       758  
Provision for bad debts and customer credits
    1,499       1,592       1,354       10,347       4,330  
Deferred income taxes
    4,290       9,614       3,806       9,379       6,788  
Deferred rent
    2,329       1,051       2,893       4,378       7,064  
Share-based compensation expense
    5,258       7,183       7,087       20,124       26,624  
Excess tax benefits from share-based compensation arrangements
    -       15,453       (2,370 )     -       (2,370 )
Changes in certain assets and liabilities
                                       
Accounts receivable
    (84 )     (2,346 )     (3,790 )     (17,075 )     (12,864 )
Income taxes receivable
    (3,437 )     (7,633 )     (1,746 )     4,809       2,606  
Prepaid expenses and other current assets
    545       (13,811 )     4,479       (2,313 )     (10,125 )
Accounts payable and accrued expenses
    11,921       2,912       3,783       15,168       16,765  
Deferred revenue
    1,231       (264 )     2,201       (1,163 )     (488 )
All other operating activities
    (2,005 )     1,578       1,316       (3,260 )     2,894  
Net cash provided by operating activities
    65,651       67,110       74,270       196,868       244,235  
                                         
Cash Flows From Investing Activities
                                       
Purchases of property and equipment, net
    (34,652 )     (29,222 )     (46,884 )     (117,292 )     (144,778 )
Acquisitions, net of cash acquired
    -       -       (29,854 )     -       (29,854 )
Earnout payments for acquisitions
    -       -       -       (6,822 )     (490 )
Other investing activities
    -       -       -       -       (75 )
Net cash used in investing activities
    (34,652 )     (29,222 )     (76,738 )     (124,114 )     (175,197 )
                                         
Cash Flows From Financing Activities
                                       
Principal payments of capital leases
    (12,167 )     (12,194 )     (14,182 )     (44,680 )     (52,129 )
Principal payments of notes payable
    (821 )     (684 )     (864 )     (6,729 )     (4,893 )
Payments on line of credit
    -       -       (50,000 )     (150,000 )     (50,000 )
Payments for debt issuance costs
    -       -       -       (367 )     -  
Proceeds from employee stock plans
    4,759       6,323       3,877       14,489       15,250  
Excess tax benefits from share-based compensation arrangements
    -       (15,453 )     2,370       -       2,370  
Net cash used in financing activities
    (8,229 )     (22,008 )     (58,799 )     (187,287 )     (89,402 )
                                         
Effect of exchange rate changes on cash and cash equivalents
    (295 )     2,181       (349 )     1,551       (120 )
                                         
Increase (decrease) in cash and cash equivalents
    22,475       18,061       (61,616 )     (112,982 )     (20,484 )
                                         
Cash and cash equivalents, beginning of period
    102,950       148,496       166,557       238,407       125,425  
                                         
Cash and cash equivalents, end of period
  $ 125,425     $ 166,557     $ 104,941     $ 125,425     $ 104,941  
                                         
Supplemental cash flow information:
                                       
Acquisition of property and equipment by capital leases
  $ 12,398     $ 23,208     $ 16,596     $ 64,692     $ 71,363  
Acquisition of property and equipment by notes payable
    -       -       -       3,690       -  
Vendor financed equipment purchases
  $ 12,398     $ 23,208     $ 16,596     $ 68,382     $ 71,363  
                                         
Shares issued in business combinations
  $ -     $ -     $ -     $ 8,680     $ 510  
Cash payments for interest, net of amount capitalized
  $ 1,947     $ 1,846     $ 1,892     $ 8,213     $ 7,743  
Cash payments for income taxes
  $ 3,351     $ 3,822     $ 4,351     $ 8,651     $ 20,112  
 
 
- 6 -

 
Key Metrics – Quarter to Date
(Unaudited)
 
   
Three Months Ended
 
(Dollar amounts in thousands, except annualized
 
December 31,
   
March 31,
   
June 30,
   
September 30,
   
December 31,
 
net revenue per average technical square foot)
 
2009
   
2010
   
2010
   
2010
   
2010
 
Growth
                             
Managed hosting customers at period end
    19,304       19,366       19,433       19,435       19,396  
Cloud customers at period end**
    71,621       80,080       88,590       99,297       110,895  
Number of customers at period end
    90,925       99,446       108,023       118,732       130,291  
                                         
Managed hosting, net revenue
  $ 152,394     $ 159,536     $ 164,094     $ 172,947     $ 183,311  
Cloud, net revenue
  $ 17,122     $ 19,269     $ 23,220     $ 26,763     $ 31,415  
Net revenue
  $ 169,516     $ 178,805     $ 187,314     $ 199,710     $ 214,726  
Revenue growth (year over year)
    18.4 %     23.2 %     23.2 %     23.0 %     26.7 %
                                         
Net upgrades (monthly average) *
    1.4 %     1.1 %     1.6 %     1.6 %     1.6 %
Churn (monthly average) *
    -0.9 %     -0.9 %     -1.0 %     -1.1 %     -1.0 %
Growth in installed base (monthly average) *
    0.5 %     0.2 %     0.6 %     0.5 %     0.6 %
                                         
Number of employees (Rackers) at period end
    2,774       2,905       3,002       3,130       3,262  
Number of servers deployed at period end
    56,671       59,876       61,874       63,996       66,015  
                                         
Profitability
                                       
Income from operations
  $ 15,689     $ 16,728     $ 17,831     $ 21,635     $ 23,408  
Depreciation and amortization
  $ 35,018     $ 36,698     $ 37,991     $ 39,677     $ 41,529  
Share-based compensation expense
                                       
Cost of revenue
  $ 768     $ 969     $ 1,163     $ 1,305     $ 1,223  
Sales and marketing
  $ 639     $ 880     $ 1,100     $ 1,209     $ 1,052  
General and administrative
  $ 3,851     $ 4,129     $ 4,113     $ 4,669     $ 4,812  
Total share-based compensation expense
  $ 5,258     $ 5,978     $ 6,376     $ 7,183     $ 7,087  
Adjusted EBITDA (1)
  $ 55,965     $ 59,404     $ 62,198     $ 68,495     $ 72,024  
                                         
Adjusted EBITDA margin (1)
    33.0 %     33.2 %     33.2 %     34.3 %     33.5 %
                                         
Operating income margin
    9.3 %     9.4 %     9.5 %     10.8 %     10.9 %
                                         
Income from operations
  $ 15,689     $ 16,728     $ 17,831     $ 21,635     $ 23,408  
Effective tax rate
    34.0 %     33.6 %     33.2 %     35.5 %     37.2 %
Net operating profit after tax (NOPAT) (1)
  $ 10,355     $ 11,107     $ 11,911     $ 13,955     $ 14,700  
NOPAT margin
    6.1 %     6.2 %     6.4 %     7.0 %     6.8 %
                                         
Capital efficiency and returns
                                       
Interest bearing debt
  $ 167,386     $ 169,517     $ 169,847     $ 180,177     $ 131,727  
Stockholders' equity
  $ 349,427     $ 370,425     $ 397,994     $ 413,237     $ 438,863  
Less: Excess cash
  $ (105,083 )   $ (109,840 )   $ (126,018 )   $ (142,592 )   $ (79,174 )
Capital base
  $ 411,730     $ 430,102     $ 441,823     $ 450,822     $ 491,416  
Average capital base
  $ 413,318     $ 420,916     $ 435,963     $ 446,323     $ 471,119  
Capital turnover (annualized)
    1.64       1.70       1.72       1.79       1.82  
                                         
Return on capital (annualized) (1)
    10.0 %     10.6 %     10.9 %     12.5 %     12.5 %
                                         
Capital expenditures
                                       
Purchases of property and equipment, net
  $ 34,652     $ 39,622     $ 29,050     $ 29,222     $ 46,884  
Vendor financed equipment purchases
  $ 12,398     $ 15,766     $ 15,793     $ 23,208     $ 16,596  
Total capital expenditures
  $ 47,050     $ 55,388     $ 44,843     $ 52,430     $ 63,480  
                                         
Customer gear
  $ 28,421     $ 32,488     $ 29,589     $ 36,219     $ 38,052  
Data center build outs
  $ 7,880     $ 16,644     $ 5,955     $ 6,162     $ 9,754  
Office build outs
  $ 5,350     $ 1,220     $ 1,306     $ 1,271     $ 5,145  
Capitalized software and other projects
  $ 5,399     $ 5,036     $ 7,993     $ 8,778     $ 10,529  
Total capital expenditures
  $ 47,050     $ 55,388     $ 44,843     $ 52,430     $ 63,480  
                                         
Infrastructure capacity and utilization
                                       
Technical square feet of data center space
   at period end ***
    162,848       169,998       169,998       177,148       180,173  
Annualized net revenue per average
   technical square foot ***
  $ 4,101     $ 4,298     $ 4,407     $ 4,602     $ 4,807  
Utilization rate at period end
    65.3 %     66.5 %     69.1 %     68.9 %     72.0 %
                                         
* Due to rounding, totals may not equal the sum of the line items in the table above.
                 
** Amounts include SaaS customers for Jungle Disk using a Rackspace storage solution. Jungle Disk customers using a third party storage solution are excluded.
 
*** Technical square footage as of December 31, 2010 excludes 49,575 square feet and 3,300 square feet for unused portions of the Chicago
 
 and Northern Virginia facilities, respectively.
                                       
(1) See discussion and reconciliation of our Non-GAAP financial measures to the most comparable GAAP measures.
         
 
 
- 7 -

 
Key Metrics – Year to Date
(Unaudited)

(Dollar amounts in thousands, except annualized net revenue per average technical square foot)
 
Year Ended
 
   
December 31,
 
   
2009
   
2010
 
Growth
           
Managed hosting customers at period end
    19,304       19,396  
Cloud customers at period end**
    71,621       110,895  
Number of customers at period end
    90,925       130,291  
                 
Managed hosting, net revenue
  $ 572,606     $ 679,888  
Cloud, net revenue
  $ 56,381     $ 100,667  
Net revenue
  $ 628,987     $ 780,555  
Revenue growth (year over year)
    18.2 %     24.1 %
                 
Net upgrades (monthly average)
    1.2 %     1.5 %
Churn (monthly average)
    -1.0 %     -1.0 %
Growth in installed base (monthly average) *
    0.2 %     0.5 %
                 
Number of employees (Rackers) at period end
    2,774       3,262  
Number of servers deployed at period end
    56,671       66,015  
                 
Profitability
               
Income from operations
  $ 55,241     $ 79,602  
Depreciation and amortization
  $ 125,229     $ 155,895  
Share-based compensation expense
               
Cost of revenue
  $ 2,850     $ 4,660  
Sales and marketing
  $ 2,884     $ 4,241  
General and administrative
  $ 14,390     $ 17,723  
Total share-based compensation expense
  $ 20,124     $ 26,624  
Adjusted EBITDA (1)
  $ 200,594     $ 262,121  
                 
Adjusted EBITDA margin
    31.9 %     33.6 %
                 
Operating income margin
    8.8 %     10.2 %
                 
Income from operations
  $ 55,241     $ 79,602  
Effective tax rate
    35.1 %     35.1 %
Net operating profit after tax (NOPAT) (1)
  $ 35,851     $ 51,662  
NOPAT margin
    5.7 %     6.6 %
                 
Capital efficiency and returns
               
Interest bearing debt
  $ 167,386     $ 131,727  
Stockholders' equity
  $ 349,427     $ 438,863  
Less: Excess cash
  $ (105,083 )   $ (79,174 )
Capital base
  $ 411,730     $ 491,416  
Average capital base
  $ 390,472     $ 445,179  
Capital turnover (annualized)
    1.61       1.75  
                 
Return on capital (annualized) (1)
    9.2 %     11.6 %
                 
Capital expenditures
               
Purchases of property and equipment, net
  $ 117,292     $ 144,778  
Vendor financed equipment purchases
  $ 68,382     $ 71,363  
Total capital expenditures
  $ 185,674     $ 216,141  
                 
Customer gear
  $ 108,829     $ 136,348  
Data center build outs
  $ 37,208     $ 38,515  
Office build outs
  $ 14,672     $ 8,942  
Capitalized software and other projects
  $ 24,965     $ 32,336  
Total capital expenditures
  $ 185,674     $ 216,141  
                 
Infrastructure capacity and utilization
               
Technical square feet of data center space at period end
    162,848       180,173  
Annualized net revenue per average technical square foot
  $ 3,929     $ 4,477  
Utilization rate at period end
    65.3 %     72.0 %
                 
* Due to rounding, totals may not equal the sum of the line items in the table above.
         
** Amounts include SaaS customers for Jungle Disk using a Rackspace storage solution. Jungle Disk customers using a third party
 
      store solution are excluded.
               
*** Technical square footage as of December 31, 2010 excludes 49,575 square feet and 3,300 square feet for unused portions
 
 of the Chicago and Northern Virginia facilities, respectively.
               
(1) See discussion and reconciliation of our Non-GAAP financial measures to the most comparable GAAP measures.
 
 
 
- 8 -

 
Consolidated Quarterly Statements of Income
(Unaudited)

   
Three Months Ended
 
(In thousands)
 
December 31,
2009
   
March 31,
2010
   
June 30,
2010
   
September 30,
2010
   
December 31,
2010
 
                               
Net revenue
  $ 169,516     $ 178,805     $ 187,314     $ 199,710     $ 214,726  
Costs and expenses:
                                       
Cost of revenue
    53,405       57,007       61,470       64,616       66,747  
Sales and marketing
    20,016       21,977       23,285       24,651       26,294  
General and administrative
    45,388       46,395       46,737       49,131       56,748  
Depreciation and amortization
    35,018       36,698       37,991       39,677       41,529  
Total costs and expenses
    153,827       162,077       169,483       178,075       191,318  
Income from operations
    15,689       16,728       17,831       21,635       23,408  
Other income (expense):
                                       
Interest expense
    (2,096 )     (2,144 )     (1,875 )     (2,068 )     (1,897 )
Interest and other income (expense)
    90       185       814       (1,263 )     57  
Total other income (expense)
    (2,006 )     (1,959 )     (1,061 )     (3,331 )     (1,840 )
Income before income taxes
    13,683       14,769       16,770       18,304       21,568  
Income taxes
    4,648       4,957       5,572       6,495       8,029  
Net income
  $ 9,035     $ 9,812     $ 11,198     $ 11,809     $ 13,539  
                                         
                                         
   
Three Months Ended
 
(Percent of net revenue)
 
December 31,
2009
   
March 31,
2010
   
June 30,
2010
   
September 30,
2010
   
December 31,
2010
 
                                         
Net revenue
    100.0 %     100.0 %     100.0 %     100.0 %     100.0 %
Costs and expenses
                                       
Cost of revenue
    31.5 %     31.9 %     32.8 %     32.4 %     31.1 %
Sales and marketing
    11.8 %     12.3 %     12.4 %     12.3 %     12.2 %
General and administrative
    26.8 %     25.9 %     25.0 %     24.6 %     26.4 %
Depreciation and amortization
    20.7 %     20.5 %     20.3 %     19.9 %     19.3 %
Total costs and expenses
    90.7 %     90.6 %     90.5 %     89.2 %     89.1 %
Income from operations
    9.3 %     9.4 %     9.5 %     10.8 %     10.9 %
Other income (expense):
                                       
Interest expense
    -1.2 %     -1.2 %     -1.0 %     -1.0 %     -0.9 %
Interest and other income (expense)
    0.1 %     0.1 %     0.4 %     -0.6 %     0.0 %
Total other income (expense)
    -1.2 %     -1.1 %     -0.6 %     -1.7 %     -0.9 %
Income before income taxes
    8.1 %     8.3 %     9.0 %     9.2 %     10.0 %
Income taxes
    2.7 %     2.8 %     3.0 %     3.3 %     3.7 %
Net income
    5.3 %     5.5 %     6.0 %     5.9 %     6.3 %
Due to rounding, totals may not equal the sum of the line items in the table above.
         
 
 
- 9 -

 
(1) Non-GAAP Financial Measures
 
Adjusted EBITDA (Non-GAAP financial measure)
 
We define Adjusted EBITDA as Net Income, plus Income Taxes, Total Other Income (Expense), Depreciation and Amortization, and non-cash charges for share-based compensation.
 
Adjusted EBITDA is a metric that is used in our industry by the investment community for comparative and valuation purposes. We disclose this metric in order to support and facilitate the dialogue with research analysts and investors.
 
Note that Adjusted EBITDA is not a measure of financial performance under accounting principles generally accepted in the United States (GAAP) and should not be considered a substitute for net income, which we consider to be the most directly comparable GAAP measure. Adjusted EBITDA has limitations as an analytical tool, and when assessing our operating performance, you should not consider Adjusted EBITDA in isolation, or as a substitute for net income or other consolidated income statement data prepared in accordance with GAAP.  Other companies may calculate Adjusted EBITDA differently than we do, limiting its usefulness as a comparative measure.  See our Adjusted EBITDA to net income reconciliations in the table below.
 
   
Three Months Ended
 
   
(Unaudited)
 
(Dollars in thousands)
 
December 31,
2009
   
March 31,
2010
   
June 30,
2010
   
September 30,
2010
   
December 31,
2010
 
Net revenue
  $ 169,516     $ 178,805     $ 187,314     $ 199,710     $ 214,726  
                                         
Income from operations
  $ 15,689     $ 16,728     $ 17,831     $ 21,635     $ 23,408  
                                         
Net income
  $ 9,035     $ 9,812     $ 11,198     $ 11,809     $ 13,539  
   Plus: Income taxes
    4,648       4,957       5,572       6,495       8,029  
   Plus: Total other (income) expense
    2,006       1,959       1,061       3,331       1,840  
   Plus: Depreciation and amortization
    35,018       36,698       37,991       39,677       41,529  
   Plus: Share-based compensation expense
    5,258       5,978       6,376       7,183       7,087  
Adjusted EBITDA
  $ 55,965     $ 59,404     $ 62,198     $ 68,495     $ 72,024  
                                         
Operating income margin
    9.3 %     9.4 %     9.5 %     10.8 %     10.9 %
                                         
Adjusted EBITDA margin
    33.0 %     33.2 %     33.2 %     34.3 %     33.5 %
 
   
Year Ended December 31,
 
   
(Unaudited)
 
(Dollars in thousands)
 
2009
   
2010
 
             
Net revenue
  $ 628,987     $ 780,555  
                 
Income from operations
  $ 55,241     $ 79,602  
                 
Net income
  $ 30,218     $ 46,358  
   Plus: Income taxes
    16,328       25,053  
   Plus: Total other (income) expense
    8,695       8,191  
   Plus: Depreciation and amortization
    125,229       155,895  
   Plus: Share-based compensation expense
    20,124       26,624  
Adjusted EBITDA
  $ 200,594     $ 262,121  
                 
Operating income margin
    8.8 %     10.2 %
                 
Adjusted EBITDA margin
    31.9 %     33.6 %

 
- 10 -

 
Return on Capital (ROC) (Non-GAAP financial measure)
 
We define Return on Capital (ROC) as follows:
 
ROC = Net Operating Profit After Tax (NOPAT)
Average Capital Base
 
NOPAT = Income from operations x (1 – Effective tax rate)
 
Average Capital Base = Average of (Interest bearing debt + stockholders’ equity – excess cash) = Average of (Total assets – excess cash – accounts payables and accrued expenses – deferred revenues – other non-current liabilities and deferred income taxes); calculated on a quarterly basis.
 
We define excess cash as the amount of cash and cash equivalents that exceeds our operating cash requirements, which is calculated as three percent of our annualized net revenue for the three months prior to period end.  We will periodically review the calculation and adjust it to reflect our projected cash requirements for the upcoming year.
 
 
We believe that ROC is an important metric for investors in evaluating a company’s performance. ROC relates after-tax operating profits with the capital that is placed into service. It is therefore a performance metric that incorporates both the Statement of Income and the Balance Sheet. ROC measures how successfully capital is deployed within a company.
 
Note that ROC is not a measure of financial performance under GAAP and should not be considered a substitute for return on assets, which we consider to be the most directly comparable GAAP measure, and may not be comparable to similarly titled measures reported by other companies. See our ROC reconciliation to return on assets below.
 
   
Three Months Ended
 
   
(Unaudited)
 
(Dollars in thousands)
 
December 31,
2009
   
March 31,
2010
   
June 30,
2010
   
September 30,
2010
   
December 31,
2010
 
Income from operations
  $ 15,689     $ 16,728     $ 17,831     $ 21,635     $ 23,408  
Effective tax rate
    34.0 %     33.6 %     33.2 %     35.5 %     37.2 %
Net operating profit after tax (NOPAT)
  $ 10,355     $ 11,107     $ 11,911     $ 13,955     $ 14,700  
                                         
Net income
  $ 9,035     $ 9,812     $ 11,198     $ 11,809     $ 13,539  
                                         
Total assets at period end
  $ 668,645     $ 691,729     $ 720,457     $ 760,198     $ 761,577  
Less: Excess cash
    (105,083 )     (109,840 )     (126,018 )     (142,592 )     (79,174 )
Less: Accounts payable and accrued expenses
    (89,773 )     (92,828 )     (97,711 )     (101,427 )     (111,645 )
Less: Deferred revenue (current and non-current)
    (19,444 )     (18,044 )     (16,640 )     (16,685 )     (18,749 )
Less: Other non-current liabilities and deferred income taxes
    (42,615 )     (40,915 )     (38,265 )     (48,672 )     (60,593 )
Capital base
  $ 411,730     $ 430,102     $ 441,823     $ 450,822     $ 491,416  
                                         
Average total assets
  $ 646,988     $ 680,187     $ 706,093     $ 740,328     $ 760,888  
Average capital base
  $ 413,318     $ 420,916     $ 435,963     $ 446,323     $ 471,119  
                                         
Return on assets (annualized)
    5.6 %     5.8 %     6.3 %     6.4 %     7.1 %
Return on capital (annualized)
    10.0 %     10.6 %     10.9 %     12.5 %     12.5 %
 
   
Year Ended December 31,
 
   
(Unaudited)
 
(Dollars in thousands)
 
2009
   
2010
 
Income from operations
  $ 55,241     $ 79,602  
Effective tax rate
    35.1 %     35.1 %
Net operating profit after tax (NOPAT)
  $ 35,851     $ 51,662  
                 
Net income
  $ 30,218     $ 46,358  
                 
Total assets at period end
  $ 668,645     $ 761,577  
Less: Excess cash
    (105,083 )     (79,174 )
Less: Accounts payable and accrued expenses
    (89,773 )     (111,645 )
Less: Deferred revenue (current and non-current)
    (19,444 )     (18,749 )
Less: Other non-current liabilities and deferred taxes
    (42,615 )     (60,593 )
Capital base
  $ 411,730     $ 491,416  
                 
Average total assets
  $ 647,493     $ 720,521  
Average capital base
  $ 390,472     $ 445,179  
                 
Return on assets (Net income/Average total assets)
    4.7 %     6.4 %
Return on capital (NOPAT/Average capital base)
    9.2 %     11.6 %

 
- 11 -

 
Adjusted Free Cash Flow (Non-GAAP financial measure)
 
We define Adjusted Free Cash Flow as Adjusted EBITDA plus non-cash deferred rent, less total capital expenditures (including vendor financed equipment purchases), cash payments for interest, net, and cash refunds (payments) for income taxes, net.
 
We believe that Adjusted Free Cash Flow is an important metric for investors in evaluating how a company is currently using cash generated, and may indicate its ability to generate cash that can potentially be used by the business for capital investments, acquisitions, reduction of debt, payment of dividends, etc.  Note that Adjusted Free Cash Flow is not a measure of financial performance under GAAP and may not be comparable to similarly titled measures reported by other companies. See our Adjusted Free Cash Flow reconciliation to Adjusted EBITDA below, as well as our reconciliation of Net income to Adjusted EBITDA provided above
 
   
Three Months
Ended
   
Year Ended
 
(In thousands)
 
December 31,
2010
   
December 31,
2010
 
   
(Unaudited)
 
Adjusted EBITDA
  $ 72,024     $ 262,121  
Non-cash deferred rent
    2,893       7,064  
Total capital expenditures
    (63,480 )     (216,141 )
Cash payments for interest, net
    (1,828 )     (7,551 )
Cash payments for income taxes, net
    (3,989 )     (11,265 )
Adjusted free cash flow
  $ 5,620     $ 34,228  

 
- 12 -

 
Net Leverage (Non-GAAP financial measure)
 
We define Net Leverage as Net Debt divided by Adjusted EBITDA (trailing twelve months).
 
We believe that Net Leverage is an important metric for investors in evaluating a company’s liquidity.  Note that Net Leverage is not a measure of financial performance under GAAP and may not be comparable to similarly titled measures reported by other companies. See our Net Leverage calculation below.
 
(Dollars in thousands)
 
As of December
 
      31, 2010  
   
(Unaudited)
 
Obligations under capital leases
  $ 128,936  
Debt
    2,791  
Total debt
  $ 131,727  
Less: Cash and cash equivalents
    (104,941 )
Net debt
  $ 26,786  
Adjusted EBITDA (trailing twelve months)
  $ 262,121  
         
Net leverage
    0.1 x
 
- 13 -