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Table of Contents

 
 
UNITED STATES SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
FORM 10-Q
     
(Mark One)   
     
þ   Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the quarterly period ended September 30, 2010
     
o   Transition Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the transition period from                      to                     
Commission File Number: 000-27312
TOLLGRADE COMMUNICATIONS, INC.
(Exact name of registrant as specified in its charter)
     
Pennsylvania   25-1537134
(State or other jurisdiction   (I.R.S. Employer
of incorporation or organization)   Identification No.)
493 Nixon Rd.
Cheswick, PA 15024

(Address of principal executive offices, including zip code)
412-820-1400
(Registrant’s telephone number, including area code)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ     Noo
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 229.405) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes o     Noo
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act):
Large accelerated filer o Accelerated filer þ 
Non-accelerated filer o
(Do not check if a smaller reporting company)
Smaller reporting company o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o     Noþ
As of October 27, 2010, there were 12,786,019 shares of the Registrant’s Common Stock, $0.20 par value per share, outstanding.
 
 

 


 

TOLLGRADE COMMUNICATIONS, INC.
Quarterly Report on Form 10-Q
For the Quarter Ended September 30, 2010

Table of Contents
         
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Exhibit 10.1
       
 
       
Exhibit 31.1
       
 
       
Exhibit 31.2
       
 
       
Exhibit 32
       
 EX-31.1
 EX-31.2
 EX-32

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PART I. FINANCIAL INFORMATION
Item 1. CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
TOLLGRADE COMMUNICATIONS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except par value) (Unaudited)
                 
    September 30, 2010   December 31, 2009
 
ASSETS
               
Current assets:
               
Cash and cash equivalents
  $ 69,564     $ 66,046  
Short-term investments
    3       3  
Trade accounts receivable, net of allowance for doubtful accounts of $1,386 and $1,496 in 2010 and 2009
    9,611       6,998  
Other receivables
    194       1,007  
Inventories, net
    1,582       2,119  
Prepaid expenses and deposits
    610       759  
Deferred and refundable income taxes
    240       196  
 
Total current assets
    81,804       77,128  
Property and equipment, net
    2,330       3,101  
Intangibles, net
    5,834       7,110  
Deferred tax assets
    114       119  
Other assets
    143       229  
 
Total assets
  $ 90,225     $ 87,687  
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
               
 
Current liabilities:
               
Accounts payable
  $ 1,583     $ 927  
Accrued warranty
    272       504  
Accrued expenses
    1,398       2,456  
Accrued salaries and wages
    1,302       1,190  
Income taxes payable
    700       393  
Deferred revenue
    2,322       2,463  
 
Total current liabilities
    7,577       7,933  
Pension obligation
    1,034       983  
Other tax liabilities
    845       738  
Deferred tax liabilities
    235       290  
 
Total liabilities
    9,691       9,944  
Commitments and contingencies
           
 
               
Shareholders’ equity:
               
Common stock, $0.20 par value; 50,000 authorized shares, issued shares, 13,882 in 2010 and 13,788 in 2009
    2,777       2,746  
Additional paid-in capital
    76,022       75,244  
Treasury stock, at cost, 1,162 shares in 2010 and 1,151 in 2009
    (8,632 )     (8,563 )
Retained earnings
    11,600       9,543  
Accumulated other comprehensive loss
    (1,233 )     (1,227 )
 
Total shareholders’ equity
    80,534       77,743  
 
Total liabilities and shareholders’ equity
  $ 90,225     $ 87,687  
 
The accompanying notes are an integral part of the unaudited condensed consolidated financial statements.

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TOLLGRADE COMMUNICATIONS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data) (Unaudited)
                                 
    Three Months Ended   Nine Months Ended
    September 30,   September 26,   September 30,   September 26,
    2010   2009   2010   2009
Revenue:
                               
Products
  $ 4,716     $ 5,016     $ 13,874     $ 14,986  
Services
    6,340       6,310       19,849       17,300  
         
Total Revenue
    11,056       11,326       33,723       32,286  
         
Cost of sales:
                               
Products
    1,645       2,537       5,732       8,090  
Services
    2,081       2,137       5,937       5,497  
Amortization of intangible assets
    388       659       1,177       1,949  
Impairment of intangible assets
          191             191  
Inventory write-down
          3,070             3,070  
Severance
    (98 )     502       319       778  
         
Total cost of sales
    4,016       9,096       13,165       19,575  
         
Gross profit
    7,040       2,230       20,558       12,711  
         
Operating expenses:
                               
Selling and marketing
    1,243       1,567       4,579       4,850  
General and administrative
    1,813       4,111       5,985       9,525  
Research and development
    1,428       2,353       5,468       6,795  
Severance
    (111 )     1,114       1,774       1,179  
Other impairments
          293             293  
         
Total operating expenses
    4,373       9,438       17,806       22,642  
         
Income (loss) from operations
    2,667       (7,208 )     2,752       (9,931 )
Other income/(expense)
    677       46       (47 )     555  
         
Income (loss) before income taxes
    3,344       (7,162 )     2,705       (9,376 )
Provision (benefit) for income taxes
    851       (80 )     648       215  
         
Income (loss) from continuing operations
    2,493       (7,082 )     2,057       (9,591 )
(Loss) from discontinued operations
                      (223 )
         
Net Income (loss)
  $ 2,493       ($7,082 )   $ 2,057       ($9,814 )
         
Per share information:
                               
Weighted average shares of common stock and equivalents:
                               
 
                               
Basic
    12,723       12,682       12,697       12,681  
Diluted
    13,167       12,682       12,926       12,681  
 
                               
Income (loss) per common and common equivalent shares:
                               
 
Basic
  $ 0.20       ($0.56 )   $ 0.16       ($0.78 )
Diluted
  $ 0.19       ($0.56 )   $ 0.16       ($0.78 )
 
                               
Income (loss) per common and common equivalent shares from continuing operations:
                               
Basic
  $ 0.20       ($0.56 )   $ 0.16       ($0.76 )
Diluted
  $ 0.19       ($0.56 )   $ 0.16       ($0.76 )
 
                               
Net Income (loss) per common and common equivalent shares from discontinued operations:
                               
Basic
  $ 0.00     $ 0.00     $ 0.00       ($0.02 )
Diluted
  $ 0.00     $ 0.00     $ 0.00       ($0.02 )
The accompanying notes are an integral part of the unaudited condensed consolidated financial statements.

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TOLLGRADE COMMUNICATIONS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands) (Unaudited)
                 
    September 30,     September 26,  
    2010     2009  
 
Cash flows from operating activities :
               
Net Income (loss)
  $ 2,057       ($9,814 )
Adjustments to reconcile net loss to net cash provided by operating activities
               
Loss from discontinued operations
          223  
Impairment of intangible assets
          191  
Impairment of other long live assets
          293  
Amortization expense
    1,177       1,949  
Depreciation expense
    905       865  
Stock-based compensation expense
    730       720  
Deferred income taxes
    (267 )     247  
Inventory write-down
          3,070  
Provision for losses on inventory
    (279 )     268  
Provision for allowance for doubtful accounts
    (92 )     1,178  
Changes in assets and liabilities:
               
Accounts receivable-trade
    (3,595 )     1,608  
Other receivable
    1,918       (588 )
Inventories
    815       1,384  
Prepaid expenses, deposits and other assets
    231       506  
Accounts payable
    674       (752 )
Accrued warranty
    (219 )     (307 )
Accrued expenses, deferred revenue and salaries & wages
    (371 )     1,050  
Income taxes payable
    (121 )     (21 )
       
Net cash provided by operating activities of discontinued operations
          12  
       
Net cash provided by operating activities
    3,563       2,082  
       
Cash flows from investing activities:
               
Proceeds on sale of cable product line
          3,012  
Proceeds from note receivable
    124       53  
Redemption/maturity of short term investments
          2,220  
Purchase of acquired assets
          (300 )
Purchase of property and equipment
    (206 )     (505 )
       
Net cash used in investing activities of discontinued operations
          (57 )
       
Net cash (used in)/provided by investing activities
    (82 )     4,423  
       
Cash flows from financing activities:
               
Exercise of common stock options
    104        
Repurchase of treasury stock
    (69 )      
       
Net cash provided by financing activities
    35        
       
Net increase in cash and cash equivalents
    3,516       6,505  
Effect of exchange rate changes on cash and cash equivalents
    2       698  
Cash and cash equivalents, beginning of period
    66,046       57,976  
       
Cash and cash equivalents, end of period
  $ 69,564     $ 65,179  
       
 
               
Supplemental disclosure of cash flow information:
               
Cash paid during the period for income taxes
    515       (8 )
The accompanying notes are an integral part of the unaudited condensed consolidated financial statements.

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TOLLGRADE COMMUNICATIONS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY
(In thousands) (Unaudited)
                                                                 
                    Additional                           Accumulated Other    
    Common Stock   Paid-In   Treasury Stock   Retained   Comprehensive    
    Shares   Amount   Capital   Shares   Amount   Earnings   Loss   Total
 
                                                               
Balance at December 31, 2009
    13,788     $ 2,746     $ 75,244       1,151       ($8,563 )   $ 9,543       ($1,227 )   $ 77,743  
 
 
                                                               
Exercise of common stock options
    24       5       99                                       104  
 
                                                               
Purchase of treasury stock
                            11       (69 )                     (69 )
 
                                                               
Compensation expense for options and restricted stock, net
    70       26       679                                       705  
 
                                                               
Foreign currency translation
                                                    (6 )     (6 )
 
                                                               
Net income
                                            2,057               2,057  
 
                                                               
 
Balance at September 30, 2010
    13,882     $ 2,777     $ 76,022       1,162       ($8,632 )   $ 11,600       ($1,233 )   $ 80,534  
 
The accompanying notes are an integral part of the unaudited condensed consolidated financial statements.

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NOTES TO THE UNAUDITED CONDENSED CONSOLIDATED
FINANCIAL STATEMENTS
1. BASIS OF PRESENTATION
In 2010, Tollgrade Communications, Inc. (“Tollgrade,” the “Company”, “we”) will report our quarterly results as of the end of each calendar quarter beginning with the quarter ended March 31, 2010. Prior to 2010, we reported our quarterly results based on fiscal quarters and, as such, our prior year quarters ended on March 28, 2009, June 27, 2009, September 26, 2009 and December 31, 2009. For comparative purposes, for the third quarter and the first nine months of 2009, we have evaluated the four days business activity between September 26, 2009 and September 30, 2009 and found no material differences in revenue, cost of sales, operating expenses, assets, liabilities and equity that would cause us to restate our 2009 third quarter or nine month financial results. We have prepared the unaudited condensed consolidated financial statements included herein in accordance with accounting principles generally accepted in the United States of America for interim financial information and Article 10 of Regulation S-X. Accordingly, the accompanying unaudited condensed consolidated financial statements do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements, although we believe that the disclosures are adequate to make the information presented not misleading. In the opinion of our management, all adjustments considered necessary for a fair statement of the accompanying unaudited condensed consolidated financial statements were included, and all adjustments are of a normal and recurring nature. Operating results for the quarter ended September 30, 2010 are not necessarily indicative of the results that may be expected for the year ending December 31, 2010. The unaudited condensed consolidated financial statements as of and for the three month and nine month periods ended September 30, 2010 should be read in conjunction with our consolidated financial statements (and notes thereto) included in our Annual Report on Form 10-K for the year ended December 31, 2009.
RECENTLY ISSUED ACCOUNTING GUIDANCE
In October 2009, the Financial Accounting Standards Board (“FASB”) issued revised accounting guidance for multiple-deliverable arrangements. The amended guidance requires that arrangement considerations be allocated at the inception of the arrangement to all deliverables using the relative selling price method and provides for expanded disclosures related to such arrangements. It is effective for revenue arrangements entered into or materially modified in fiscal years beginning on or after June 15, 2010. The company is still evaluating the impact of adopting the new guidance.
2. FAIR VALUE MEASUREMENTS
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The fair value hierarchy distinguishes between (1) market participant assumptions developed based on market data obtained from independent sources (observable inputs) and (2) an entity’s own assumptions about market participant assumptions developed based on the best information available in the circumstances (unobservable inputs). The fair value hierarchy consists of three broad levels, which gives the highest priority to unadjusted quoted prices in active markets for identical assets or liabilities (Level 1) and the lowest priority to unobservable inputs (Level 3). The three levels of the fair value hierarchy are described below:
    Level 1 — Unadjusted quoted prices in active markets that are accessible at the measurement date for identical, unrestricted assets or liabilities;
 
    Level 2 — Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly, including quoted prices for similar assets or liabilities in active markets; quoted prices for identical or similar assets or liabilities in markets that are not active; inputs other than quoted prices that are observable for the asset or liability (e.g., interest rates); and inputs that

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      are derived principally from or corroborated by observable market data by correlation or other means; and
    Level 3 — Inputs that are both significant to the fair value measurement and unobservable.
The fair value of cash equivalents was $69.6 million and $66.0 million at September 30, 2010 and December 31, 2009, respectively. These financial instruments are classified in Level 1 of the fair value hierarchy.
3. STOCK-BASED COMPENSATION
We currently sponsor one active stock compensation plan. Our 2006 Long-Term Incentive Compensation Plan (the “2006 Plan”) was adopted by our Board of Directors in March 2006 and was approved by our shareholders in May 2006. The 2006 Plan originally authorized up to 1,300,000 shares for issuance under the Plan, and was amended during 2009 to increase the number of shares authorized for issuance to 2,800,000 shares, provided however, that the maximum number of restricted shares of that total shall be 300,000. This amendment was adopted by our Board of Directors in May 2009 and approved by our shareholders in August 2009. Awards in the form of stock options, restricted shares, stock appreciation rights, performance shares or performance units may be granted to directors, officers and other employees under the 2006 Plan.
Options granted to employees under our equity compensation plans prior to 2007 generally vested over a two-year period with one-third vesting upon grant. Beginning in 2007, options granted to employees under the 2006 Plan generally vest over a three-year period, with one-third vesting at the end of each year during such period. Options granted to non-employee directors are generally fully vested on the date of the grant. Options granted under our equity compensation plans expire ten years from the date of the grant. The grant price on any such shares or options is equal to the fair market value of our shares at the date of the grant, as defined in the 2006 Plan. Restricted shares and stock appreciation rights will vest in accordance with the terms of the applicable award agreement and the 2006 Plan. The 2006 Plan requires that non-performance-based restricted stock grants to employees vest in no less than three years, while performance-based restricted stock grants may vest after one year. Grants of restricted stock to directors may vest after one year. Under the terms of the 2006 Plan, during the restriction period, a holder of restricted shares has the right to vote the shares, but is not permitted to trade them.
Stock-Based Compensation Expense
During the first quarter of 2010, in connection with his appointment as Chairman of the Board, the Compensation Committee of the Board of Directors approved a grant of stock appreciation rights (“SARS”) with respect to 250,000 shares of our common stock to Edward Kennedy. The SARS vest only upon the satisfaction of certain conditions, none of which are considered probable at September 30, 2010; however, such conditions may be satisfied in the future. In addition, in connection with his appointment as Chairman, Mr. Kennedy received a grant of 50,000 restricted shares. As Mr. Kennedy, who has since been named our President and CEO, was a non-employee director at the time of the grant, the terms of the restricted share award provide that the shares will vest, and the restrictions on the shares will be lifted, one year from the date of grant, unless Mr. Kennedy is removed from the Board for cause during that time.
A total of 50,000 restricted shares were also granted under the 2006 Plan during the first quarter of 2010 to executive officers. Of these grants, 30,000 shares were issued to our former Chief Executive Officer, and 20,000 shares were issued to our Chief Financial Officer. The terms of these awards provide that they will vest, and the restrictions on the shares will be released, on the third anniversary of the grant date, provided in each case that the employee is still in our employ at such time. The 30,000 restricted shares granted to our former CEO were forfeited when he left the Company in June 2010.

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During the second quarter of 2010, the Compensation Committee of the Board of Directors awarded 477,500 stock options to certain named executives and other key employees.
During the third quarter of 2010, the Board of Directors resolved to approve awards to non-employee directors of 8,000 shares of restricted stock with an effective date of October 1, 2010. No expense for this award was recorded in the third quarter of 2010; however, we will record expense of approximately $0.4 million in the fourth quarter of 2010 related to this action.
We recognized total stock-based compensation expense of $0.2 million for both the three month periods ended September 30, 2010 and September 26, 2009, and approximately $0.7 million for both the nine month periods ended September 30, 2010 and September 26, 2009.
The unamortized stock-based compensation expense from operations related to stock options and restricted stock totaled $1.9 million at September 30, 2010.
Transactions involving stock options under our current and prior plans and otherwise are summarized below:
                         
            Range of Option     Weighted Average  
    Number of Shares     Prices     Exercise Price  
             
Outstanding, December 31, 2009
    1,684,795     $ 3.27 - $159.19     $ 27.29  
Granted
    477,500     $ 6.43 - $6.48     $ 6.48  
Exercised
    (24,334 )   $ 4.26     $ 4.26  
Cancelled/Forfeited/Expired
    (568,308 )   $ 6.09 - $59.35     $ 35.39  
             
Outstanding, September 30, 2010
    1,569,653     $ 3.27 - $103.59     $ 9.05  
             
4. SEVERANCE
During the first quarter of 2010, we accelerated our efforts to reduce our operating expenses in order to help position ourselves to achieve stronger profitability levels in the future. As such, we eliminated 48 positions across all functional levels of the organization in an effort to reduce our overall cost structure. The total severance charge associated with these actions was approximately $1.7 million, of which approximately $0.5 million was recorded as cost of sales expense and $1.2 million was recorded as an operating expense. During the second quarter of 2010, we incurred a severance charge of $0.9 million related to the departure of our former Chief Executive Officer. This expense was recorded as an operating expense. In relation to these actions, and due to changes in certain circumstances related to our planned actions, we recorded certain positive adjustments to our severance accruals in both the second quarter and third quarters of 2010 in the amounts of $0.3 million and $0.2 million, respectively. We do not anticipate any further adjustment related to our workforce reduction or for the departure of our former Chief Executive Officer and the majority of the cash payments related to these actions was made during the second quarter of 2010.
During 2009, we had several restructuring plans in order to reduce our headcount and achieve lower operating costs. During the third quarter of 2009, we developed a plan to reduce and restructure our workforce across all levels of the organization in an effort to reduce costs in order to better align our resources to our revenue streams. The total severance charge associated with this plan was approximately $1.4 million of which $0.5 million was recorded as cost of sales expense and $0.9 million was recorded as an operating expense. Additionally, we incurred $0.2 million of severance charges related to the departure of our former chief financial officer that was recorded as an operating cost. During the second quarter of 2009, we decided to outsource almost all of our in-house manufacturing to a third party vendor and, as such, we reduced our production staffing. The total severance expense associated with this action was approximately $0.1 million. During the first quarter of 2009, we implemented a restructuring program pursuant to which we realigned existing resources to new projects, reduced our field service and sales staffing and completed other reduction

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activities. The severance costs associated with this program amounted to approximately $0.3 million, of which approximately $0.2 million was recorded in cost of sales and approximately $0.1 million was recorded as operating expenses. All cash payments related to these actions were paid in 2009 and no further expense is expected.
5. INTANGIBLE ASSETS
The following information is provided regarding our intangible assets (in thousands):
                                         
            September 30, 2010
                    Accumulated   Impairments    
    Useful           Amortization   During the    
  Life           and   Reporting    
Amortizing Intangible Assets:   (Years)   Gross   Impairments   Period   Net
     
Post warranty service agreements
    6-15     $ 37,644     $ 32,965     $     $ 4,679  
Technology
    2-10       13,992       13,131             861  
Customer relationships
    5-15       915       685             230  
Tradenames and other
    1-10       576       512             64  
             
Total Intangible Assets
          $ 53,127     $ 47,293     $ 0     $ 5,834  
             
                                         
    December 31, 2009
                    Accumulated   Impairments    
    Useful           Amortization   During the    
    Life           and   Reporting    
Amortizing Intangible Assets:   (Years)   Gross   Impairments   Period   Net
     
Post warranty service agreements
    6-15     $ 37,779     $ 5,438     $ 26,960     $ 5,381  
Technology
    2-10       14,000       12,488       191       1,321  
Customer relationships
    5-15       927       613             314  
Tradenames and other
    1-10       537       443             94  
             
Total Intangible Assets
          $ 53,243     $ 18,982     $ 27,151     $ 7,110  
             
Differences between reported amortization expense and the change in reported accumulated amortization may vary because of foreign currency translation differences between the balance sheet and income statement.
Amortization expense is estimated to be $0.4 million, $1.2 million, $0.7 million, $0.6 million and $0.5 million for the remainder of 2010, and each of the years 2011, 2012, 2013 and 2014, respectively.
Impairments
Long-Lived Assets
We perform impairment reviews of our long-lived assets upon a change in business conditions or upon the occurrence of a triggering event.
In mid-December 2009, we learned that a major customer of our LoopCare post-warranty software maintenance services would not renew its direct contract with us for those services following the contract’s expiration date on December 31, 2009. As such, we incurred an impairment charge of approximately $27.0 million related to this occurrence following our review of the carrying value of this long-lived asset.

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6. INVENTORIES
Inventories consisted of the following (in thousands):
                 
    September 30, 2010     December 31, 2009  
Raw materials
  $ 3,452     $ 3,584  
Work in process
    644       830  
Finished goods
    1,946       2,352  
       
Total Gross Inventory
    6,042       6,766  
       
Reserves for slow moving and obsolete inventory
    (4,460 )     (4,647 )
       
Net Inventory
  $ 1,582     $ 2,119  
       
7. PRODUCT WARRANTY
Activity in the warranty accrual is as follows (in thousands):
                 
    September 30, 2010     December 31, 2009  
Balance at the beginning of the period
  $ 565     $ 926  
Accruals for warranties issued during the period
    6       894  
Settlements during the period
    (299 )     (1,316 )
 
           
Balance at the end of the period
  $ 272     $ 504  
 
           
8. PER SHARE INFORMATION
Basic income/(loss) per common share is computed by dividing net income/(loss) by the weighted-average number of common shares outstanding during the reporting period. Diluted income/(loss) per common share is computed by dividing net income/(loss) by the combination of dilutive common share equivalents, comprised of shares issuable under our share-based compensation plans and the weighted-average number of common shares outstanding during the reporting period. Dilutive common share equivalents include the dilutive effect of in-the-money options, which is calculated, based on the average share price for each period using the treasury stock method. Under the treasury stock method, the exercise price of a share, the amount of compensation cost, if any, for future service that we have not yet recognized, and the amount of estimated tax benefits that would be recorded in additional paid-in capital, if any, when the share is exercised are assumed to be used to repurchase shares in the current period.
When we are in a loss position, we do not include any stock options outstanding with an exercise price below the average market price, as their effect would be considered anti-dilutive. Since we reported net income for the three month period and the nine month period ended September 30, 2010, our per share information for the three month period and nine month period ended September 30, 2010 includes the dilutive effect of 444,390 and 229,029 equivalent shares respectively. Because we incurred losses during the three and nine month periods ended September 26, 2009, we do not include the affect of dilutive securities because inclusion would be anti-dilutive to the earnings per share calculation. As of September 30, 2010 and September 26, 2009, 1,333,700 and 1,680,598 equivalent shares, respectively, were anti-dilutive.

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9. REVENUE CONCENTRATION, MAJOR CUSTOMERS
The following table represents our total sales by major product lines as well as the percentage of total revenue represented by sales of each such major product line.
                                                                 
    Three Months Ended   Nine Months Ended
    September 30, 2010   September 26, 2009   September 30, 2010   September 26, 2009
         
Test Products
  $ 3,354       30 %   $ 3,937       35 %   $ 9,390       28 %   $ 10,851       34 %
MCU
    1,362       12 %     1,079       10 %     4,484       13 %     4,135       13 %
Services
    6,340       57 %     6,310       56 %     19,849       59 %     17,300       54 %
         
Total
  $ 11,056       100 %   $ 11,326       100 %   $ 33,723       100 %   $ 32,286       100 %
         
As of September 30, 2010, we had approximately $4.2 million of accounts receivable with three customers, each of which individually exceeded 10% of our September 30, 2010 receivable balances. As of December 31, 2009, we had approximately $5.4 million of accounts receivable with three customers, each of which individually exceeded 10% of our December 31, 2009 receivable balances.
The following table represents sales to our customers that individually exceeded 10% of our net sales:
                                                                 
    Three Months Ended   Nine Months Ended
    September 30, 2010   September 26, 2009   September 30, 2010   September 26, 2009
         
 
                                                               
Customer A
  $ 2,460       22 %   $ 1,448       13 %   $ 7,607       23 %   $ 4,850       15 %
Customer B
    1,779       16 %     1,913       17 %     5,337       16 %     3,501       11 %
Customer C
    1,477       13 %     373       3 %     3,378       10 %     2,594       8 %
 
                                                               
``
                                                               
         
Total
  $ 5,716       52 %   $ 3,734       33 %   $ 16,322       48 %   $ 10,945       34 %
         
Our sales are primarily in the following geographic areas: Domestic (United States); the Americas (excluding the United States); Europe and Africa; and Asia. The following table represents sales to our customers based on these geographic locations:
                                                                 
    Three Months Ended   Nine Months Ended
    September 30, 2010   September 26, 2009   September 30, 2010   September 26, 2009
         
Region
                                                               
Europe/Africa
  $ 4,131       37 %   $ 2,464       22 %   $ 10,680       32 %   $ 9,537       30 %
Americas
    1,048       9 %     1,117       10 %     1,695       5 %     2,821       9 %
Asia
    12       0 %     86       1 %     1,426       4 %     585       2 %
         
Total International
    5,191       47 %     3,667       32 %     13,801       41 %     12,943       40 %
Total Domestic
    5,865       53 %     7,659       68 %     19,922       59 %     19,343       60 %
         
Total Revenue
  $ 11,056       100 %   $ 11,326       100 %   $ 33,723       100 %   $ 32,286       100 %
         
10. COMPREHENSIVE INCOME
                                 
    Three Months Ended   Nine Months Ended
    September 30, 2010   September 26, 2009   September 30, 2010   September 26, 2009
         
Net Income/(Loss)
  $ 2,493       ($7,082 )   $ 2,057       ($9,814 )
Foreign currency translation
    177       73       (6 )     693  
 
                               
         
Comprehensive Income/(Loss)
  $ 2,670       ($7,009 )   $ 2,051       ($9,121 )
         

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Item 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion should be read in conjunction with the Unaudited Condensed Consolidated Financial Statements and Notes thereto appearing elsewhere in this report. Additionally, when used in this Form 10-Q unless the context requires otherwise, the terms “we”,” our”, and “us” refer to Tollgrade Communications, Inc.
CAUTIONARY STATEMENT FOR PURPOSES OF THE “SAFE HARBOR” PROVISIONS OF THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995.
Management’s Discussion and Analysis of Results of Financial Condition and Results of Operations (this “MD&A”) should be read in conjunction with our Annual Report on Form 10-K for the year ended December 31, 2009 (the “Form 10-K”).
Certain statements contained in this MD&A and elsewhere in this report are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which involve risks and uncertainties. These statements relate to future events or our future financial performance. In some cases, forward-looking statements can be identified by terminology such as “believe,” “expect,” “intend,” “may,” “will,” “should,” “could,” “potential,” “continue,” “estimate,” “plan,” or “anticipate,” or the negatives thereof, other variations thereon or compatible terminology. These statements involve a number of risks and uncertainties. Actual events or results may differ materially from any forward-looking statement as a result of various factors, including those described in Part II, Item 1A below under “Risk Factors.”
Cable Product Line
On May 27, 2009 we completed the sale of our cable product line for consideration of approximately $3.4 million, subject to adjustment for certain items pursuant to the terms of the sale agreement. The cable product line no longer supported our refocused growth strategy and the divestiture allows us to continue to focus on our core telecommunications markets and customers. Unless otherwise indicated, references to “revenues” and “earnings” throughout this MD&A refer to revenues and earnings from continuing operations and do not include revenue and earnings from the discontinued cable product line. Similarly, discussion of other matters in our Condensed Consolidated Financial Statements refers to continuing operations unless otherwise indicated. The results from the divested product line are reported in discontinued operations.
Overview
Tollgrade Communications, Inc. is a leading provider of centralized test and measurement systems and service offerings to the telecommunications market. Our products enable our customers to remotely diagnose and proactively address problems in their networks. Our services and managed services offerings complement our product solutions as well as provide customer support and engineering services. In addition, we are also utilizing our core expertise in service assurance to develop our LightHouse product line for the electric utility market as this product line is designed to provide power grid monitoring capabilities.
Our Customers
Our customers include the top telecom providers and numerous independent telecom and broadband providers around the world. Our primary customers for our telecommunications products and services are large domestic and European telecommunications service providers. We track our telecommunications sales by two large customer groups, the first of which includes AT&T, Verizon and Qwest (collectively referred to herein as “large

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domestic carriers”), and the second of which includes certain large international telephone service providers in Europe, namely British Telecom, Royal KPN N.V., Belgacom S.A., Deutsche Telecom AG (T-Com) and Telefónica O2 Czech Republic, a.s. (collectively referred to herein as the “European Telcos”).
Backlog
Our order backlog for firm customer purchase orders, software maintenance contracts and managed services contracts was $17.9 million as of September 30, 2010 compared to a backlog of $15.6 million as of December 31, 2009. The backlog at September 30, 2010 and December 31, 2009 included approximately $11.7 million and $8.4 million, respectively, related to software maintenance contracts, which is primarily earned and recognized as income on a straight-line basis during the remaining terms of these agreements. During the remainder of 2010, we expect to recognize $4.4 million of the September 30, 2010 backlog.
RESULTS OF OPERATIONS
THREE MONTHS ENDED SEPTEMBER 30, 2010 COMPARED TO THREE MONTHS ENDED SEPTEMBER 26, 2009
Revenue
                                 
    September 30, 2010     September 26, 2009     Change     %  
System Test Products
  $ 3,354     $ 3,937       ($583 )     -15 %
MCU
    1,362       1,079     $ 283       26 %
 
                         
Total Products
    4,716       5,016       ($300 )     -6 %
Services
    6,340       6,310     $ 30       0 %
 
                         
Total Revenues
  $ 11,056     $ 11,326       ($270 )     -2 %
Our total revenues for the third quarter of 2010 were approximately $11.1 million compared to total revenues of $11.3 million for the third quarter of 2009.
Our product revenue consists primarily of sales of our system test products as well as sales of our traditional MCU product line. Product revenue was approximately $4.7 million or 43% of our total third quarter revenue compared to $5.0 million or 44% of our total third quarter revenue for 2009. Overall, our third quarter 2010 product revenue decreased by approximately $0.3 million or 2% compared to the same period in the prior year. The decrease in our total product sales is primarily attributable to a $0.7 million reduction in our LDU/4TEL/Celerity product line and a $0.3 million reduction of our DigiTest system test products due to the timing of customer demand. These decreases were partially offset by increases of $0.4 and $0.3 in our Protocol and MCU product sales to certain large domestic carriers, respectively. Our services revenue consists of software maintenance, managed services agreements, installation oversight and product management services. Services revenue was approximately $6.3 million or 57% of total third quarter 2010 revenue compared to $6.3 million or 56% of the total third quarter revenue for 2009. Overall, our third quarter 2010 services revenue was approximately equal to the same period in the prior year as increases in MCU repair revenue of $0.3 million were offset by $0.3 million of decreases in our LoopCare service revenues period over period.
Gross Profit
Our gross profit for the third quarter of 2010 was $7.0 million compared to $2.2 million in the third quarter of 2009, an increase of $4.8 million or 216%. As a percentage of revenues, our gross profit margin for the third quarter of 2010 improved to 64% versus 20% for the third quarter of 2009. However, our third quarter 2009 gross profit margin included a write-off of inventory of $3.1 million, an asset impairment of $0.2 million, and severance charges of $0.5 million. These three 2009 third quarter charges amounted to $3.8 million or

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approximately 34% of our 2009 third quarter revenues. The primary reasons for our third quarter 2010 gross profit improvement over the same 2009 period were that these same three charges did not re-occur in 2010, our amortization expense was lower by approximately $0.3 million and the remaining improvement in our gross profit and gross profit margin is related to our cost reduction efforts that began in 2009 and continued into the first four months of 2010. These cost reduction efforts included workforce reductions and outsourcing almost 100% of our in-house manufacturing.
Selling and Marketing Expenses
                                 
    September 30, 2010     September 26, 2009     Change     %  
Employee Costs
  $ 1,033     $ 1,044       ($11 )     -1 %
Travel Expenses
    91       245       (154 )     -63 %
Consulting Expenses
    27       67       (40 )     -60 %
Other Expenses
    92       211       (119 )     -56 %
 
                         
Total
  $ 1,243     $ 1,567       ($324 )     -21 %
Our total selling and marketing expenses were approximately $1.2 million in the third quarter of 2010 compared to approximately $1.6 million in the third quarter of 2009, a decrease of approximately $0.3 million, or 21%. Our selling and marketing expenses consist primarily of employee costs, which include salaries and related payroll taxes, benefits, and commission expenses as well as related travel expenses and certain consulting expenses and other miscellaneous expenses. The $0.3 million decrease in our selling and marketing expenses is primarily attributable to savings in salaries and payroll taxes, benefits and related travel, and consulting expenses as a result of our recent workforce reduction. Various other expense items resulted in a decrease quarter over quarter, none of which are individually material. As a percentage of total third quarter 2010 revenue, selling and marketing expenses decreased to 11% as compared to 14% in the third quarter of 2009.
General and Administrative Expenses
                                 
    September 30, 2010     September 26, 2009     Change     %  
Employee Costs
  $ 870     $ 1,159       ($289 )     -25 %
Legal & Professional Fees
    425       1,322       (897 )     -68 %
Bad Debt Expense
    1       1,116       (1,115 )     -100 %
General Insurance Expense
    79       172       (93 )     -54 %
Other Expense
    438       342       96       28 %
 
                         
Total
  $ 1,813     $ 4,111       ($2,298 )     -56 %
Our total general and administrative expenses for the third quarter of 2010 were approximately $1.8 million compared to approximately $4.1 million in the third quarter of 2009, a decrease of $2.3 million or 56%. General and administrative expenses consist primarily of employee costs, which include salaries and related payroll taxes and benefit related costs, stock compensation expenses, legal and professional fees, bad debt expenses, general insurance expenses, and other various expenses. Our third quarter 2010 general and administrative expenses decreased primarily as a result of reduced bad debt expense from a write off of a large international account receivable balance that approximated $1.1 million in the third quarter of 2009 along with a $0.9 million reduction in legal and professional fees. These legal and professional fees were lower in 2010 because we did not incur the approximately $0.4 million related to the contested election of directors in 2009 or approximately $0.1 million related to acquisition targets that were ultimately not pursued, as well as lower board fees, and lower accounting fees resulting from our change in auditors. In addition, our third quarter 2010 employee costs are lower by approximately $0.3 million due to the workforce reductions that occurred in the fourth quarter of 2009 and the first quarter 2010, resulting in the elimination of 11 full-time positions over these two time periods. The decline in our insurance expenses of approximately $0.1 million during the third quarter

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of 2010 was due primarily to changes in our directors and officers insurance program as well as negotiating lower premiums in our overall general insurance programs. Various other expense items resulted in a slight increase quarter over quarter, none of which are individually material. As a percentage of total third quarter 2010 revenue, general and administrative expenses decreased to 16% as compared to 36% in the third quarter of 2009.
Research and Development Expenses
                                 
    September 30, 2010     September 26, 2009     Change     %  
Employee Costs
  $ 1,285     $ 2,033       ($748 )     -37 %
Professional Fees
    12       212       (200 )     -94 %
Depreciation
    141       159       (18 )     -11 %
Cost of sales allocation
    (362 )     (448 )     86       -19 %
Other
    352       397       (45 )     -11 %
 
                         
Total
  $ 1,428     $ 2,353       ($925 )     -39 %
Our research and development expenses for the third quarter of 2010 were approximately $1.4 million compared to approximately $2.4 million in the third quarter of 2009, a decrease of $0.9 million or 39%. Our research and development expenses consist primarily of payroll and related benefit costs, professional fees, depreciation expenses and other expenses. In addition, because some of our contractual agreements require us to provide engineering development or repair services to our customers, a portion of our engineering costs are allocated to cost of sales. Our third quarter 2010 employee related costs and professional fees have declined by approximately $0.7 million and $0.2 million, respectively, primarily as a result of our recent workforce reductions and less use of outside contractors as compared to the same prior period. Depreciation expenses have also declined slightly quarter over quarter as a result of certain assets becoming fully depreciated faster than new assets are placed into service. The allocation of research and development charges to cost of sales has decreased by approximately $0.1 million as a result of our reduced workforce and a shift in the portion of engineering time spent on existing products and services as compared to research projects period over period. Various other expense items resulted in a slight decrease quarter over quarter, none of which are individually material. As a percentage of total third quarter 2010 revenue, research and development expense decreased to 13% as compared to 21% for the third quarter of 2009.
Severance Expenses
During the first quarter of 2010, we accelerated our efforts to reduce our operating expenses in order to help position ourselves to achieve stronger profitability levels in the future. As such, we eliminated 48 positions across all functional levels of the organization in an effort to reduce our overall cost structure. The total severance charge associated with these actions was approximately $1.7 million, of which approximately $0.5 million was recorded as cost of sales expense and $1.2 million was recorded as an operating expense. During the second quarter of 2010, we incurred a severance charge of $0.9 million related to the departure of our former Chief Executive Officer. This expense was recorded as an operating expense. In relation to these actions due to changes in certain circumstances related to our planned actions, we recorded certain positive adjustments to our severance accrual in the third quarter of 2010 in the amount of $0.2 million. We do not anticipate any further adjustment related to our workforce reduction or for the departure of our former Chief Executive Officer and the majority of the cash payments related to these actions were made during the second quarter of 2010.
During the third quarter of 2009, we developed a plan to reduce and restructure our workforce across all levels of the organization in an effort to reduce costs in order to better align our resources to our revenue streams. The total severance charge associated with this plan was approximately $1.4 million, of which $0.5 million was recorded as cost of sales expense and $0.9 million was recorded as an operating expense. Additionally, we

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incurred $0.2 million of severance charges related to the departure of our former chief financial officer, which was recorded as an operating cost. All cash payments related to this action were paid in 2009 and no further expense is expected.
Other Income/(Expense)
Other income for the third quarter of 2010 was approximately $0.7 million as compared to less than $0.1 million of other income for the third quarter of 2009. This increase of $0.6 million was due primarily to temporary foreign currency translation adjustments on intercompany loans with our foreign subsidiaries as a result of the increasing value of the Euro and Pound Sterling against the U.S. dollar. In prior years, our intercompany loans with our foreign subsidiaries were considered permanent in nature because no formal loan agreements were in place, thus the foreign exchange translation adjustments on these loans when converted to U.S. dollars were recorded directly to our balance sheet. In December 2009, these intercompany loans were formalized into loan agreements with established maturity dates. In accordance with GAAP, these loans were no longer considered permanent, but became temporary in nature, and thus the foreign currency translation adjustments on these loans from Euros and Pounds to U.S. dollars are now recorded directly to the income statement. In addition, our interest income on our excess cash balances was less than $0.1 million in the third quarters of 2010 and 2009.
Income Taxes
We recorded an income tax expense of approximately $0.9 million during the third quarter of 2010 compared to an income tax benefit of $0.1 million in the third quarter of 2009. The increase in tax expense in the third quarter of 2010 is primarily due to profits in our foreign operating jurisdictions, primarily in our United Kingdom subsidiary.
Although we now have consolidated book income, we continue to generate tax losses resulting from timing differences in the United States and net operating losses in the United States and in certain foreign jurisdictions. As a result, we continue to carry a valuation allowance against the federal, state and certain foreign net operating losses as the tax benefit generated from those losses is deemed to be likely unrealizable in future periods.
NINE MONTHS ENDED SEPTEMBER 30, 2010 COMPARED TO NINE MONTHS ENDED SEPTEMBER 26, 2009
Revenue
                                 
    September 30, 2010     September 26, 2009     Change     %  
System Test Products
  $ 9,390     $ 10,851       ($1,461 )     -13 %
MCU
    4,484       4,135     $ 349       8 %
 
                         
Total Products
    13,874       14,986       ($1,112 )     -7 %
Services
    19,849       17,300     $ 2,549       15 %
 
                         
Total Revenues
  $ 33,723     $ 32,286     $ 1,437       4 %
Our total revenues for the nine months ended September 30, 2010 were $33.7 million compared to total revenues of $32.3 million for the nine months ended September 26, 2009, an increase of $1.4 million, or 4%.
Our product revenue consists primarily of sales of our system test products as well as sales of our traditional MCU product line. Our product revenue was approximately $13.9 million, or 41% of our total revenues for the first nine months of 2010, compared to approximately $15.0 million, or 46% of total revenues for the first nine months of 2009. Overall, our 2010 nine month product revenues decreased by approximately $1.1 million, or

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7%, compared to the same prior year period. The decrease in our total product sales is primarily attributable to a $1.1 million reduction in our LDU/4TEL/Celerity product line, a $0.4 million reduction of our DigiTest system test products, and a $0.4 million reduction in LoopCare and other products due to the timing of customer demand. These decreases were partially offset by increases of $0.5 and $0.3 in our Protocol and MCU product sales to certain large domestic carriers respectively.
Offsetting the declines in our product revenues was a $2.5 million, or 15%, increase in our service revenues over the nine months ended September 30, 2010 compared to the nine months ended September 26, 2009. Our services revenue consists of software maintenance, managed services agreements, installation oversight and product management services. Services revenue was approximately $19.8 million, or 59% of revenues for the nine months ended 2010 compared to $17.3 million, or 54%, of revenues over the same 2009 period. The increase is primarily attributable to our multi-year managed services agreement with Ericsson that we completed during the second quarter of 2009. Revenues under the Ericsson agreement were approximately $5.3 million for the nine months ended 2010 compared to $3.3 million for same 2009 period. In addition, revenue from our new OEM product line which we began to offer in late 2009 amounted to approximately $0.3 million of new revenue in 2010. Finally, net repair revenue increased by approximately $0.2 million during the first nine months of 2010 as compared to the same 2009 period.
Gross Profit
Our gross profit for the nine month period ended 2010 was approximately $20.6 million, compared to $12.7 million during the same nine month period ended 2009, an increase of $7.9 million, or 62%. As a percentage of sales, our gross profit margin for the nine month period ended 2010 was 61% as compared to 39% for the same nine months of 2009. However, our first nine months of 2009 gross profit margin included a write-off of inventory of $3.1 million, an asset impairment of $0.2 million, and severance charges of $0.8 million. These nine month 2009 charges amounted to $4.1 million, or approximately 13%, of our 2009 nine month revenues. The primary reasons for our nine month 2010 gross profit improvement over the same 2009 period was that these same three charges did not re-occur in 2010, our amortization expense was lower by approximately $0.8 million and the remaining improvement in our gross profit and gross profit margin is related to our cost reduction efforts that began in late 2009 and continued into the first four months of 2010. These cost reduction efforts included workforce reductions and outsourcing almost 100% of our in-house manufacturing.
Selling and Marketing Expenses
                                 
    September 30, 2010     September 26, 2009     Change     %  
Employee Costs
  $ 3,505     $ 3,346     $ 159       5 %
Travel Expenses
    419       658       (239 )     -36 %
Consulting Expenses
    261       304       (43 )     -14 %
Other Expenses
    394       542       (148 )     -27 %
 
                         
Total
  $ 4,579     $ 4,850       ($271 )     -6 %
Our total selling and marketing expenses for the nine months ended 2010 were approximately $4.6 million compared to approximately $4.9 million over the same nine months ended 2009, a decrease of approximately $0.3 million or 6%. Our selling and marketing expenses consist primarily of employee costs, which include salaries and related payroll taxes, benefits, and commission expenses as well as related travel expenses and certain consulting expenses and other miscellaneous expenses. The $0.3 million decrease in our selling and marketing expenses is primarily attributable to savings in travels costs due in part by our workforce reduction and through better planning of customer visits, lower consulting expense and lower costs in other expenses, none of which are individually material. These decreases were partially offset by higher employee related costs due primarily to increased commission and bonus accruals. As a percentage of total nine month 2010 revenue, selling and marketing expenses decreased to 14% as compared to 15% in the same 2009 period.

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General and Administrative Expenses
                                 
                       
    September 30, 2010     September 26, 2009     Change     %  
Employee Costs
  $ 3,025     $ 3,458       ($433 )     -13 %
Legal & Professional Fees
    1,482       3,313       (1,831 )     -55 %
General Insurance Expense
    259       512       (253 )     -49 %
Bad Debt Expense
    (91 )     1,182       (1,273 )     -108 %
Other Expense
    1,310       1,060       250       24 %
 
                         
Total
  $ 5,985     $ 9,525       ($3,540 )     -37 %
Our general and administrative expenses for the nine months ended 2010 were approximately $6.0 million compared to approximately $9.5 million in the nine months ended 2009, a decrease of $3.5 million or 37%. General and administrative expenses consist primarily of employee costs, which include salaries and related payroll taxes and benefit related costs, stock compensation expenses, legal and professional fees, general insurance expenses, bad debt expenses, and other various expenses. Our nine month 2010 general and administrative expenses decreased primarily as a result of a reduction in bad debt expense as we wrote off a large international account receivable balance that approximated $1.1 million in the third quarter of 2009 along with lower legal and professional fees of approximately $1.8 million.
These legal and professional fees were lower in 2010 because we did not incur the approximately $1.3 million in fees related to the contested election of directors in 2009 and potential acquisition targets that were ultimately not pursued, as well as lower board fees and accounting fees from our change in auditors. In addition, our nine month 2010 employee costs are lower by approximately $0.4 million due to the workforce reductions that occurred in the fourth quarter of 2009 and the first quarter 2010 that resulted in the elimination of 11 full-time positions over these two time periods. The decline in our insurance expenses of approximately $0.3 million during the first nine months of 2010 was due primarily to changes in our directors and officers insurance program as well as negotiating lower premiums in our overall general insurance programs. Various other expense items resulted in a $0.2 million increase over the nine months ended 2010 compared to the same 2009 time period, none of which are individually material. As a percentage of total nine month 2010 revenue, general and administrative expenses decreased to 18% as compared to 30% over the nine months ended 2009.
Research and Development Expenses
                                 
    September 30, 2010     September 26, 2009     Change     %  
Employee Costs
  $ 4,700     $ 6,068       ($1,368 )     -23 %
Professional Fees
    474       492       (18 )     -4 %
Depreciation
    430       507       (77 )     -15 %
Cost of sales allocation
    (1,068 )     (1,311 )     243       -19 %
Other
    932       1,039       (107 )     -10 %
 
                         
Total
  $ 5,468     $ 6,795       ($1,327 )     -20 %
Our research and development expenses for the nine months ended 2010 were approximately $5.5 million compared to approximately $6.8 million for the first nine months of 2009, a decrease of approximately $1.3 million, or 20%. Our research and development expenses consist primarily of payroll and related benefit costs, professional fees, depreciation expenses and other expenses. In addition, because some of our contractual agreements require us to provide engineering development or repair services to our customers, a portion of our engineering costs are allocated to cost of sales. The primary reason for the decrease in our research and development expenses during the nine months ended 2010 is the reduction in employee related costs of approximately $1.4 million as a result of our workforce reductions that began in late 2009 and were completed over the first four months of 2010. Depreciation expenses have also declined by approximately $0.1 million

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over the nine months ended 2010 compared to the same 2009 period as a result of certain assets becoming fully depreciated faster than new assets are placed in service. The allocation of research and development charges to cost of sales has decreased by approximately $0.2 million as a result of our reduced workforce and a shift in the portion of engineering time spent on existing products and services as compared to research projects period over period. Various other expense items resulted in a decrease of approximately $0.1 million over the nine months ended 2010 compared to the same 2009 period, none of which are individually material. As a percentage of total nine month 2010 revenue, research and development expenses decreased to 16% as compared to 21% for the same 2009 period.
Severance Expenses
During the first quarter of 2010, we accelerated our efforts to reduce our operating expenses in order to help position ourselves to achieve stronger profitability levels in the future. As such, we eliminated 48 positions across all functional levels of the organization in an effort to reduce our overall cost structure. The total severance charge associated with these actions was approximately $1.7 million of which approximately $0.5 million was recorded as cost of sales expense and $1.2 million was recorded as an operating expense. During the second quarter of 2010, we incurred a severance charge of $0.9 million related to the departure of our former Chief Executive Officer. This expense was recorded as an operating expense. In relation to these actions due to changes in certain circumstances related to our planned actions, we recorded certain positive adjustments to our severance accruals in both the second quarter and third quarters of 2010 in the amounts of $0.3 million and $0.2 million, respectively. We do not anticipate any further adjustment related to our workforce reduction or for the departure of our former Chief Executive officer and the majority of the cash payments related to these actions was made during the second quarter of 2010.
During 2009, we had several restructuring plans in order to reduce our headcount and achieve lower operating costs. During the third quarter of 2009, we developed an initial plan to reduce and restructure our workforce across all levels of the organization in an effort to reduce costs in order to better align our resources to our revenue streams. The total severance charge associated with this plan was approximately $1.4 million of which $0.5 million was recorded as cost of sales expense and $0.9 million was recorded as an operating expense. Additionally, we incurred $0.2 million of severance charges related to the departure of our former chief financial officer that was recorded as an operating cost. During the second quarter of 2009, we decided to outsource almost all of our in-house manufacturing to a third party vendor and, as such, we reduced our production staffing. The total severance expense associated with this action was approximately $0.1 million. During the first quarter of 2009, we implemented a restructuring program pursuant to which we realigned existing resources to new projects, reduced our field service and sales staffing and completed other reduction activities. The severance costs associated with this program amounted to approximately $0.3 million of which approximately $0.2 million was recorded in cost of sales and approximately $0.1 million was recorded as operating expenses. All cash payments related to these actions were paid in 2009 and no further expense is expected.
Other Income/(Expense)
Other expense for the nine months ended 2010 was less than $0.1 million compared to other income of approximately $0.6 million for the same 2009 period. This change of approximately $0.6 million is due primarily to the collection of an insurance settlement in the prior year in the amount of approximately $0.2 million and higher interest income in 2009 of approximately $0.2 million. Additionally, we incurred approximately $0.1 million of non-cash temporary foreign currency translation adjustments on intercompany loans in the 2010 period that we did not incur in the same 2009 period. In prior years, our intercompany loans with our foreign subsidiaries were considered permanent in nature because no formal loan agreements were in place, thus the foreign exchange translation adjustments on these loans when converted to U.S. dollars were recorded directly to our balance sheet. In December 2009, these intercompany loans were formalized into loan agreements with established maturity dates. In accordance with GAAP, these loans were no longer considered

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permanent, but became temporary in nature, and thus the foreign currency translation adjustments on these loans from Euros and Pounds to U.S. dollars are now recorded directly to the income statement. In addition, our interest income on our excess cash balances was approximately $0.1 million in the nine months ended 2010 as compared to approximately $0.2 million in the nine months ended 2009.
Income Taxes
We recorded an income tax expense of approximately $0.6 million and $0.2 million during the nine months ended 2010 and 2009, respectively. The increase in tax expense in the nine months ended 2010 is primarily due to higher profits in our foreign operating jurisdictions, primarily in our United Kingdom subsidiary.
Although we now have consolidated book income, we continue to generate tax losses resulting from timing differences in the United States and net operating losses in the United States and in certain foreign jurisdictions. As a result, we continue to carry a valuation allowance against the federal, state and certain foreign net operating losses as the tax benefit generated from those losses is deemed to be likely unrealizable in future periods.
LIQUIDITY AND CAPITAL RESOURCES
We have historically met our working capital and capital spending requirements, including the funding for expansion of operations, product developments and acquisitions, through net cash flows provided by operating activities. Our principle sources of liquidity are our operating cash flows and cash on our balance sheet. Our cash and cash equivalents are unrestricted and available for corporate purposes, including acquisitions, research and development and other general working capital requirements. In addition, there are no material restrictions on our ability to transfer and remit funds among our international affiliated companies. In October 2010, our international subsidiaries repaid approximately $4.8 million in intercompany loans, originated in 2007, to one of our domestic subsidiaries.
Our cash and cash equivalents and short-term investments increased to $69.6 million at September 30, 2010 from $66.0 million at December 31, 2009. The $3.6 million increase in cash and cash equivalents and short term investments from December 31, 2009 is primarily attributable to an increase in cash generated from operations. We believe we have sufficient cash balances to meet our cash flow requirements and growth objectives over the next twelve months.
We had working capital of $74.2 million at September 30, 2010, an increase of $5.0 million from $69.2 million of working capital as of December 31, 2009. The increase in working capital was due primarily to operating profits and an increase in trade accounts receivables offset by a reduction of $0.6 million in accounts payable due to the timing of vendor payments.
Net cash provided by operating activities for the nine months ended September 30, 2010 was approximately $3.6 million compared to net cash provided by operating activities of $2.1 million for the same period in the prior year. The increase in net cash provided by operating activities of $1.5 million for the first nine months of 2010 is primarily attributable to operating profits, a decrease in inventory due to a coordinated effort to manage inventory on a just in time basis, and an increase in accounts payable as a result of the volume and timing of vendor payments. The net cash provided by operations of $2.1 million for the nine months period ending September 26, 2009 is primarily attributable to lower levels of inventories, accounts receivable, and accrued expenses.
Net cash used in investing activities was approximately $0.1 million for the nine months ended September 30, 2010, which was primarily related to capital expenditures of approximately $0.2 million to support our operations partially offset from approximately $0.1 million of collections from a note receivable related to the sale of our cable product line in 2009. Net cash provided by investing activities of $4.4 million for the nine

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month ended September 26, 2009 was primarily related to proceeds from the sale of our cable product line of approximately $3.0 million and the redemption of a short term investment in the amount of approximately $2.2 million. These increases in cash were offset by the use of cash of approximately $0.3 million related to the purchase of certain assets from Ericsson in the second quarter of 2009 and $0.5 million of capital expenditures to support our operations.
Net cash provided in financing activities was approximately $34,000 for the nine month period ended September 30, 2010 as the result of cash received from the exercise of stock grants in the amount of $103,000 partially offset by our purchase of approximately 10,600 shares of our common stock under our stock repurchase program for approximately $69,000.
COMMITMENTS AND CONTRACTUAL OBLIGATIONS
We lease office space and equipment under agreements which are accounted for as operating leases. The office lease for our Cheswick, Pennsylvania facility expires on March 31, 2011. The lease for our Piscataway, New Jersey location expires on April 30, 2012. We also have office leases in Bracknell, United Kingdom and Wuppertal, Germany, which expire on December 24, 2012 and January 31, 2011, respectively, and we lease office space in Kontich, Belgium pursuant to a lease commitment which continues monthly until terminated by either party. We are also involved in various month-to-month leases for research and development and office equipment at all locations.
In October 2010, we signed a seven year lease commitment for a new headquarters facility in Cranberry Pennsylvania as our existing Cheswick facility lease expires on March 31, 2011. The new lease for 24,402 square feet of office and lab space commences on April 1, 2011 with annual lease payments of approximately $0.4 million.
Minimum annual future commitments due by period are (in thousands):
                                         
                                    More  
            Less than 1     1-3     3-5     than 5  
    Total     year     years     years     years  
                         
Operating Lease Obligations
    4,013     $ 194     $ 1,469     $ 1,038     $ 1,312  
Severance Obligation
    92       92       0       0       0  
Uncertain Tax Obligations
    845       0       845       0       0  
Pension Obligations
    1,034       0       0       0       1,034  
                         
 
                                       
Total
  $ 5,984     $ 286     $ 2,314     $ 1,038     $ 2,346  
                         
Our lease expense for both the three and nine month periods ended September 30, 2010 and September 26, 2009 was $0.2 million and $0.6 million, respectively.
In addition, we are, from time to time, party to various legal claims and disputes, either asserted or unasserted, which arise in the ordinary course of business. While the final resolution of these matters cannot be predicted with certainty, we do not believe that the outcome of any of these claims will have a material adverse effect on our consolidated financial position, or annual results of operations or cash flow.
Application of Critical Accounting Policies
The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of

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revenues and expenses during the reporting period. Therefore, the determination of estimates requires the exercise of judgment based on various assumptions and other factors such as historical experience, economic conditions, and in some cases, actuarial techniques. Actual results may differ from those estimates. A discussion of market risks affecting us can be found in “Quantitative and Qualitative Disclosures about Market Risk” in this Quarterly Report on Form 10-Q.
A summary of our significant accounting policies and application of these policies are included in the Notes to Consolidated Financial Statements and in MD&A included in the Form 10-K. Management believes that the application of these policies on a consistent basis enables us to provide useful and reliable financial information about our operating results and financial condition. There were no changes to our critical accounting policies during the third quarter of 2010.
Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Our current investment policy limits our investments in financial instruments to cash and cash equivalents, individual municipal bonds and corporate and government bonds. The use of financial derivatives and preferred and common stocks is strictly prohibited. We believe that our risk is minimized through proper diversification along with the requirements that the securities must be of investment grade with an average rating of “A” or better by Standard & Poor’s. We hold our investment securities to maturity and believe that earnings and cash flows are not materially affected by changes in interest rates, due to the nature and short-term investment horizon for which these securities are invested.
In addition, we are exposed to foreign currency translation fluctuations with our international operations. We do not have any foreign exchange derivative contracts to hedge against foreign currency exposures. Therefore, we are exposed to the related effects when the foreign currency exchange rates fluctuate. If the U.S. dollar strengthens against the Euro and/or the British pound sterling and or the Czech Republic’s Koruna, the translation rate for these foreign currencies will decrease, which will have a negative impact on our operating income. Foreign currency translation fluctuations have no impact on cash flows as long as we continue to reinvest any profits back into the respective foreign operations.
Item 4. CONTROLS AND PROCEDURES
Our Chief Executive Officer and the Chief Financial Officer and Treasurer (our principal executive officer and principal financial officer, respectively) have concluded, based on their evaluation as of the end of the period covered by this report, that our disclosure controls and procedures pursuant to Rule 13a-15 of the Securities Exchange Act of 1934 are effective to ensure that information required to be disclosed in our reports filed or submitted under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and include controls and procedures designed to ensure that information required to be disclosed by the Company in such reports is accumulated and communicated to our management, including the Chief Executive Officer and the Chief Financial Officer and Treasurer, as appropriate, to allow timely decisions regarding required disclosure.
There were no changes in our internal controls over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934) that occurred during the quarter ended September 30, 2010 that have materially affected or are reasonably likely to materially affect our internal controls over financial reporting.

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PART II. OTHER INFORMATION
Item 1A. RISK FACTORS
In addition to the other information set forth in this Form 10-Q, we wish to caution each reader of this Form 10-Q to carefully consider the factors discussed in Part I, Item 1A, “Risk Factors” in the Form 10-K, which could materially affect our business, financial condition or future results. There are no material changes in our risk factors from those disclosed in the Form 10-K.
Item 6. EXHIBITS
(a)   Exhibits:
The following exhibits are being filed with this report:
     
Exhibit    
Number   Description
 
10.1
  Agreement dated September 23, 2010 by and between Tollgrade Communications, Inc. and Edward H. Kennedy, incorporated by reference to Exhibit 10.1 of the Company’s Current Report on Form 8-K, filed with the SEC on September 29, 2010.
31.1
  Certification of Chief Executive Officer, filed herewith.
31.2
  Certification of Chief Financial Officer, filed herewith.
32
  Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18.U.S.C. Section 350, filed herewith.
™LoopCare is a trademark of Tollgrade Communications, Inc.

®Tollgrade is a registered trademark of Tollgrade Communications, Inc.

®DigiTest is a registered trademark of Tollgrade Communications, Inc.

®MCU is a registered trademark of Tollgrade Communications, Inc. ®4TEL is a trademark of Tollgrade Communications, Inc.

®Celerity is a trademark of Tollgrade Communications, Inc.

All other trademarks are the property of their respective owners.

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
         
  Tollgrade Communications, Inc.
(Registrant)

 
 
Dated: October 28, 2010     
  /s/ Edward H. Kennedy    
  Edward H. Kennedy   
  Chief Executive Officer and President   
 
     
Dated: October 28, 2010     
  /s/ Michael D. Bornak    
  Michael D. Bornak   
  Chief Financial Officer and Treasurer   

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EXHIBIT INDEX
(Pursuant to Item 601 of Regulation S-K)
     
Exhibit    
Number   Description
 
10.1
  Agreement dated September 23, 2010 by and between Tollgrade Communications, Inc. and Edward H. Kennedy, incorporated by reference to Exhibit 10.1 of the Company’s Current Report on Form 8-K, filed with the SEC on September 29, 2010.
31.1
  Certification of Chief Executive Officer, filed herewith.
31.2
  Certification of Chief Financial Officer, filed herewith.
32
  Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18.U.S.C. Section 350, filed herewith.

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