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EX-99.1 - EX-99.1 - CNA FINANCIAL CORPa2021q2exhibit991.htm
8-K - 8-K - CNA FINANCIAL CORPcna-20210802.htm



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CNA Financial Corporation
Supplemental Financial Information


June 30, 2021



This report is for informational purposes only and includes consolidated financial statements and financial exhibits that are unaudited. This report should be read in conjunction with documents filed with the U.S. Securities and Exchange Commission, including the most recent Annual Report on Form 10-K.



Table of Contents




Statements of Operations
Periods ended June 30Three MonthsSix Months
(In millions)20212020Change20212020Change
Revenues:
Net earned premiums$2,035$1,85010 %$3,997$3,719%
Net investment income59153411 1,09586327 
Net investment gains (losses)386995(147)
Non-insurance warranty revenue359308697609
Other revenues65

1113

Total revenues3,029 2,766 10 5,895 5,057 17 
Claims, Benefits and Expenses:
Insurance claims and policyholders' benefits1,5461,6423,0523,067
Amortization of deferred acquisition costs357342716686
Non-insurance warranty expense332285643566
Other operating expenses303284587583
Interest29315762
Total claims, benefits and expenses2,567 2,584 5,055 4,964 (2)
Income (loss) before income tax462 182 840 93 
Income tax (expense) benefit(94)(31)(160)(3)
Net income (loss)$368 $151 144 %$680 $90 N/M%
1




Components of Income (Loss), Per Share Data and Return on Equity
Periods ended June 30Three MonthsSix Months
(In millions, except per share data)2021202020212020
Components of Income (Loss)
Core income (loss)$341 $99 $604 $207 
Net investment gains (losses)27 52 76 (117)
Net income (loss)$368 $151 $680 $90 
Diluted Earnings (Loss) Per Common Share
Core income (loss)$1.25 $0.36 $2.21 $0.76 
Net investment gains (losses)0.10 0.19 0.28 (0.43)
Diluted earnings (loss) per share$1.35 $0.55 $2.49 $0.33 
Weighted Average Outstanding Common Stock and Common Stock Equivalents
Basic271.9 271.5 271.9 271.5 
Diluted272.8 272.0 272.9 272.3 
Return on Equity
Net income (loss) (1)
11.9 %5.5 %10.7 %1.5 %
Core income (loss) (2)
11.3 3.4 10.0 3.5 
(1) Annualized net income (loss) divided by the average stockholders' equity including accumulated other comprehensive income (loss) (AOCI) for the period. Average equity including AOCI is calculated using a simple average of the beginning and ending balances for the period.
(2) Annualized core income (loss) divided by the average stockholders' equity excluding AOCI for the period. Average equity excluding AOCI is calculated using a simple average of the beginning and ending balances for the period.

2




Selected Balance Sheet Data and Statement of Cash Flows Data
(In millions, except per share data)June 30, 2021December 31, 2020
Total investments$50,265 $50,293 
Reinsurance receivables, net of allowance for uncollectible receivables5,198 4,457 
Total assets66,207 64,026 
Insurance reserves42,357 41,143 
Debt2,777 2,776 
Total liabilities53,539 51,319 
Accumulated other comprehensive income (loss) (1)
509 803 
Total stockholders' equity12,668 12,707 
Book value per common share$46.69 $46.82 
Book value per common share excluding AOCI$44.81 $43.86 
Outstanding shares of common stock (in millions of shares)271.3 271.4 
Statutory capital and surplus - Combined Continental Casualty Companies (2)
$10,929 $10,708 
Three Months Ended June 3020212020
Net cash flows provided (used) by operating activities$603 $438 
Net cash flows provided (used) by investing activities(610)(612)
Net cash flows provided (used) by financing activities(120)(101)
Net cash flows provided (used) by operating, investing and financing activities$(127)$(275)
Six Months Ended June 3020212020
Net cash flows provided (used) by operating activities$685 $650 
Net cash flows provided (used) by investing activities(202)475 
Net cash flows provided (used) by financing activities(441)(776)
Net cash flows provided (used) by operating, investing and financing activities$42 $349 
(1) As of June 30, 2021 and December 31, 2020, the net unrealized gains on investments included in AOCI were net of after-tax Shadow Adjustments of $2,635 million and $2,773 million. To the extent that unrealized gains on fixed income securities supporting certain products within the Life & Group segment would result in a premium deficiency if realized, an increase in Insurance reserves are recorded, net of tax, as a reduction of net unrealized gains through Other comprehensive income (loss) (Shadow Adjustments).
(2) Statutory capital and surplus as of June 30, 2021 is preliminary.
3




Property & Casualty - Results of Operations
Periods ended June 30Three MonthsSix Months
(In millions)20212020Change20212020Change
Gross written premiums$3,403 $3,165 %$6,653 $6,248 %
Gross written premiums ex. 3rd party captives
2,296 2,132 4,566 4,239 
Net written premiums1,909 1,930 (1)3,846 3,793 
Net earned premiums1,909 1,724 11 3,751 3,466 
Net investment income322 308 601 421 
Non-insurance warranty revenue359 308 697 609 
Other revenues11 14 
Total operating revenues2,596 2,345 11 5,060 4,510 12 
Insurance claims and policyholders' benefits1,193 1,304 2,420 2,424 
Amortization of deferred acquisition costs357 342 716 686 
Non-insurance warranty expense332 285 643 566 
Other insurance related expenses246 236 466 468 
Other expenses20 20 35 52 
Total claims, benefits and expenses2,148 2,187 4,280 4,196 (2)
Core income (loss) before income tax448 158 780 314 
Income tax (expense) benefit on core income (loss)(97)(33)(166)(68)
Core income (loss)$351 $125 181 %$614 $246 150 %
Other Performance Metrics
Underwriting gain (loss)$113 $(158)172 %$149 $(112)N/M%
Loss & LAE ratio62.1 %75.3 %13.2 pts64.2 %69.6 %5.4 pts
Expense ratio31.6 33.6 2.0 31.5 33.2 1.7 
Dividend ratio0.3 0.3 — 0.3 0.4 0.1 
Combined ratio94.0 %109.2 %15.2 pts96.0 %103.2 %7.2 pts
Combined ratio excluding catastrophes and development91.4 %93.2 %1.8 pts91.6 %93.4 %1.8 pts
Net accident year catastrophe losses incurred$54 $301 $179 $376 
Effect on loss & LAE ratio2.8 %17.5 %14.7 pts4.7 %10.9 %6.2 pts
Net prior year development and other: (favorable) / unfavorable$(1)$(25)$(12)$(36)
Effect on loss & LAE ratio(0.2)%(1.5)%(1.3)pts(0.3)%(1.1)%(0.8)pts
Rate10 %11 %(1)pts10 %10 %— pts
Renewal premium change10 %11 %(1)pts10 %10 %— pts
Retention81 %83 %(2)pts82 %82 %— pts
New business $393 $356 10 %$786 $696 13 %
        

4




Specialty - Results of Operations
Periods ended June 30Three MonthsSix Months
(In millions)20212020Change20212020Change
Gross written premiums$1,903 $1,762 %$3,697 $3,476 %
Gross written premiums ex. 3rd party captives
897 811 11 1,713 1,552 10 
Net written premiums786 742 1,528 1,436 
Net earned premiums762 705 1,497 1,390 
Net investment income134 133 251 189 
Non-insurance warranty revenue359 308 697 609 
Other revenues— — — 
Total operating revenues1,255 1,146 10 2,445 2,189 12 
Insurance claims and policyholders' benefits440 509 868 915 
Amortization of deferred acquisition costs159 153 313 304 
Non-insurance warranty expense332 285 643 566 
Other insurance related expenses71 73 141 142 
Other expenses12 10 23 23 
Total claims, benefits and expenses1,014 1,030 1,988 1,950 (2)
Core income (loss) before income tax241 116 457 239 
Income tax (expense) benefit on core income (loss)(53)(26)(99)(53)
Core income (loss)$188 $90 109 %$358 $186 92 %
Other Performance Metrics
Underwriting gain (loss)$92 $(30)N/M%$175 $29 N/M%
Loss & LAE ratio57.7 %72.0 %14.3 pts57.9 %65.6 %7.7 pts
Expense ratio30.0 32.0 2.0 30.2 32.1 1.9 
Dividend ratio0.2 0.2 — 0.2 0.2 — 
Combined ratio87.9 %104.2 %16.3 pts88.3 %97.9 %9.6 pts
Combined ratio excluding catastrophes and development89.2 %92.1 %2.9 pts89.6 %92.0 %2.4 pts
Net accident year catastrophe losses incurred$$105 $$113 
Effect on loss & LAE ratio— %15.0 %15.0 pts0.3 %8.2 %7.9 pts
Net prior year development and other: (favorable) / unfavorable$(10)$(20)$(25)$(31)
Effect on loss & LAE ratio(1.3)%(2.9)%(1.6)pts(1.6)%(2.3)%(0.7)pts
Rate11 %12 %(1)pts11 %11 %— pts
Renewal premium change10 %13 %(3)pts10 %12 %(2)pts
Retention85 %86 %(1)pts86 %85 %pts
New business$121 $96 26 %$224 $170 32 %
5




Commercial - Results of Operations
Periods ended June 30Three MonthsSix Months
(In millions)20212020Change20212020Change
Gross written premiums$1,161 $1,126 %$2,274 $2,188 %
Gross written premiums ex. 3rd party captives
1,060 1,044 2,171 2,103 
Net written premiums831 949 (12)1,791 1,899 (6)
Net earned premiums881 795 11 1,736 1,613 
Net investment income174 161 322 203 
Other revenues10 13 
Total operating revenues1,060 961 10 2,068 1,829 13 
Insurance claims and policyholders' benefits594 619 1,238 1,179 
Amortization of deferred acquisition costs148 147 301 291 
Other insurance related expenses136 124 251 251 
Other expenses11 12 20 18 
Total claims, benefits and expenses889 902 1,810 1,739 (4)
Core income (loss) before income tax171 59 258 90 
Income tax (expense) benefit on core income (loss)(34)(10)(52)(18)
Core income (loss)$137 $49 180 %$206 $72 186 %
Other Performance Metrics
Underwriting gain (loss)$$(95)103 %$(54)$(108)50 %
Loss & LAE ratio66.7 %77.4 %10.7 pts70.7 %72.4 %1.7 pts
Expense ratio32.3 33.9 1.6 31.8 33.6 1.8 
Dividend ratio0.6 0.6 — 0.6 0.6 — 
Combined ratio99.6 %111.9 %12.3 pts103.1 %106.6 %3.5 pts
Combined ratio excluding catastrophes and development 93.0 %93.2 %0.2 pts92.8 %93.9 %1.1 pts
Net accident year catastrophe losses incurred$51 $151 $166 $208 
Effect on loss & LAE ratio5.8 %19.0 %13.2 pts9.6 %12.8 %3.2 pts
Net prior year development and other: (favorable) / unfavorable$10 $(2)$14 $(2)
Effect on loss & LAE ratio0.8 %(0.3)%(1.1)pts0.7 %(0.1)%(0.8)pts
Rate%10 %(2)pts%%— pts
Renewal premium change10 %%pts%%— pts
Retention81 %84 %(3)pts82 %85 %(3)pts
New business$201 $198 %$412 $396 %
6




International - Results of Operations
Periods ended June 30Three MonthsSix Months
(In millions)20212020Change20212020Change
Gross written premiums$339 $277 22 %$682 $584 17 %
Net written premiums292 239 22 527 458 15 
Net earned premiums266 224 19 518 463 12 
Net investment income14 14 28 29 
Other revenues— — 
Total operating revenues281 238 18 547 492 11 
Insurance claims and policyholders' benefits159 176 314 330 
Amortization of deferred acquisition costs50 42 102 91 
Other insurance related expenses39 39 74 75 
Other expenses(3)(2)(8)11 
Total claims, benefits and expenses245 255 482 507 
Core income (loss) before income tax36 (17)65 (15)
Income tax (expense) benefit on core income (loss)(10)(15)
Core income (loss)$26 $(14)N/M%$50 $(12)N/M%
Other Performance Metrics
Underwriting gain (loss)$18 $(33)155 %$28 $(33)185 %
Loss & LAE ratio59.5 %78.6 %19.1 pts60.5 %71.3 %10.8 pts
Expense ratio33.5 36.7 3.2 33.9 36.1 2.2 
Dividend ratio— — — — — — 
Combined ratio93.0 %115.3 %22.3 pts94.4 %107.4 %13.0 pts
Combined ratio excluding catastrophes and development92.5 %96.6 %4.1 pts93.2 %96.2 %3.0 pts
Net accident year catastrophe losses incurred$$45 $$55 
Effect on loss & LAE ratio0.8 %19.9 %19.1 pts1.4 %11.9 %10.5 pts
Net prior year development and other: (favorable) / unfavorable$(1)$(3)$(1)$(3)
Effect on loss & LAE ratio(0.3)%(1.2)%(0.9)pts(0.2)%(0.7)%(0.5)pts
Rate13 %15 %(2)pts13 %12 %pts
Renewal premium change14 %10 %pts13 %%pts
Retention77 %74 %pts75 %72 %pts
New business $71 $62 15 %$150 $130 15 %
7




Life & Group - Results of Operations
Periods ended June 30Three MonthsSix Months
(In millions)2021202020212020
Net earned premiums$126 $126 $246 $253 
Net investment income265 206 484 414 
Other revenues(1)— — — 
Total operating revenues390 332 730 667 
Insurance claims and policyholders' benefits322 304 603 620 
Other insurance related expenses25 25 50 51 
Other expenses— 
Total claims, benefits and expenses349 329 657 674 
Core income (loss) before income tax41 73 (7)
Income tax (expense) benefit on core income (loss)11 25 
Core income (loss)$43 $14 $79 $18 

8




Corporate & Other - Results of Operations
Periods ended June 30Three MonthsSix Months
(In millions)2021202020212020
Net earned premiums$— $— $— $— 
Net investment income20 10 28 
Other revenues— — (1)
Total operating revenues20 10 27 
Insurance claims and policyholders' benefits31 34 29 23 
Other insurance related expenses— (1)10 (1)
Other expenses39 35 79 72 
Total claims, benefits and expenses70 68 118 94 
Core income (loss) before income tax(65)(48)(108)(67)
Income tax (expense) benefit on core income (loss)12 19 10 
Core income (loss)$(53)$(40)$(89)$(57)

9




Investment Summary - Consolidated
June 30, 2021March 31, 2021December 31, 2020
(In millions)Carrying ValueNet Unrealized Gains (Losses)Carrying ValueNet Unrealized Gains (Losses)Carrying ValueNet Unrealized Gains (Losses)
Fixed maturity securities:
Corporate and other bonds$24,392 $3,118 $23,690 $2,573 $24,352 $3,556 
States, municipalities and political subdivisions:
Tax-exempt8,2851,2218,2731,1618,4991,311
Taxable3,5815203,3273983,093552
Total states, municipalities and political subdivisions11,866 1,741 11,600 1,559 11,592 1,863 
Asset-backed:
RMBS3,426 89 3,283 68 3,587 145 
CMBS2,135 84 1,988 52 1,967 51 
Other ABS2,415 81 2,345 64 2,251 72 
Total asset-backed7,976 254 7,616 184 7,805 268 
U.S. Treasury and obligations of government-sponsored enterprises137 (5)132 (6)338 (1)
Foreign government539 21 529 21 544 32 
Redeemable preferred stock— — 12 — — — 
Total fixed maturity securities44,910 5,129 43,579 4,331 44,631 5,718 
Equities:
Common stock214 — 198 — 195 — 
Non-redeemable preferred stock819 — 786 — 797 — 
Total equities1,033 — 984 — 992 — 
Limited partnership investments1,781 — 1,654 — 1,619 — 
Other invested assets70 — 77 — 76 — 
Mortgage loans1,006 — 1,043 — 1,068 — 
Short term investments1,465 — 1,334 — 1,907 — 
Total investments$50,265 $5,129 $48,671 $4,331 $50,293 $5,718 
Net receivable/(payable) on investment activity$(103)$(81)$22 
Effective duration (in years)6.66.56.3
Weighted average rating AAA
RMBS - Residential mortgage-backed securities
CMBS - Commercial mortgage-backed securities
Other ABS - Other asset-backed securities
10




Investment Summary - Property & Casualty and Corporate & Other
June 30, 2021March 31, 2021December 31, 2020
(In millions)Carrying ValueNet Unrealized Gains (Losses)Carrying ValueNet Unrealized Gains (Losses)Carrying ValueNet Unrealized Gains (Losses)
Fixed maturity securities:
Corporate and other bonds$15,349 $1,048 $15,128 $913 $15,560 $1,348 
States, municipalities and political subdivisions:
Tax-exempt1,6961061,667851,711114
Taxable1,761991,581501,286110
Total states, municipalities and political subdivisions3,457 205 3,248 135 2,997 224 
Asset-backed:
RMBS3,361 86 3,221 64 3,507 140 
CMBS2,056 80 1,908 48 1,879 46 
Other ABS2,200 64 2,149 51 2,056 52 
Total asset-backed7,617 230 7,278 163 7,442 238 
U.S. Treasury and obligations of government-sponsored enterprises116 (4)113 (3)327 (1)
Foreign government525 19 515 19 529 29 
Redeemable preferred stock— — 12 — — — 
Total fixed maturity securities27,064 1,498 26,294 1,227 26,855 1,838 
Equities:
Common stock214 — 198 — 195 — 
Non-redeemable preferred stock172 — 188 — 202 — 
Total equities386 — 386 — 397 — 
Limited partnership investments986 — 915 — 896 — 
Other invested assets70 — 77 — 76 — 
Mortgage loans759 — 795 — 782 — 
Short term investments1,392 — 1,280 — 1,772 — 
Total investments$30,657 $1,498 $29,747 $1,227 $30,778 $1,838 
Net receivable/(payable) on investment activity$(88)$(96)$10 
Effective duration (in years)4.94.94.5
Weighted average ratingA-A-A
11




Investment Summary - Life & Group
June 30, 2021March 31, 2021December 31, 2020
(In millions)Carrying ValueNet Unrealized Gains (Losses)Carrying ValueNet Unrealized Gains (Losses)Carrying ValueNet Unrealized Gains (Losses)
Fixed maturity securities:
Corporate and other bonds$9,043 $2,070 $8,562 $1,660 $8,792 $2,208 
States, municipalities and political subdivisions:
Tax-exempt6,5891,1156,6061,0766,7881,197
Taxable1,8204211,7463481,807442
Total states, municipalities and political subdivisions8,409 1,536 8,352 1,424 8,595 1,639 
Asset-backed:
RMBS65 62 80 
CMBS79 80 88 
Other ABS215 17 196 13 195 20 
Total asset-backed359 24 338 21 363 30 
U.S. Treasury and obligations of government-sponsored enterprises21 (1)19 (3)11 — 
Foreign government14 14 15 
Redeemable preferred stock— — — — — — 
Total fixed maturity securities17,846 3,631 17,285 3,104 17,776 3,880 
Equities:
Common stock— — — — — — 
Non-redeemable preferred stock647 — 598 — 595 — 
Total equities647 — 598 — 595 — 
Limited partnership investments795 — 739 — 723 — 
Other invested assets— — — — — — 
Mortgage loans247 — 248 — 286 — 
Short term investments73 — 54 — 135 — 
Total investments$19,608 $3,631 $18,924 $3,104 $19,515 $3,880 
Net receivable/(payable) on investment activity$(15)$15 $12 
Effective duration (in years)9.39.19.2
Weighted average ratingAAA
12




Investments - Fixed Maturity Securities by Credit Rating
June 30, 2021U.S. Government, Government agencies and Government-sponsored enterprisesAAAAAABBBNon-investment gradeTotal
(In millions)Fair ValueNet Unrealized Gains (Losses)Fair ValueNet Unrealized Gains (Losses)Fair ValueNet Unrealized Gains (Losses)Fair ValueNet Unrealized Gains (Losses)Fair ValueNet Unrealized Gains (Losses)Fair ValueNet Unrealized Gains (Losses)Fair ValueNet Unrealized Gains (Losses)
Corporate and other bonds$— $— $40 $$498 $43 $5,253 $692 $16,549 $2,257 $2,052 $125 $24,392 $3,118 
States, municipalities and political subdivisions— — 3,048 380 5,686 817 2,648 483 470 60 14 11,866 1,741 
Asset-backed:
RMBS3,022 64 161 13 — 64 20 146 17 3,426 89 
CMBS— 369 20 868 49 271 467 157 2,135 84 
Other ABS— — 108 110 1,116 23 1,024 52 57 2,415 81 
Total asset-backed3,025 64 638 24 991 50 1,451 38 1,511 57 360 21 7,976 254 
U.S. Treasury and obligations of government-sponsored enterprises137 (5)— — — — — — — — — — 137 (5)
Foreign government— — 140 283 10 88 28 — — 539 21 
Redeemable preferred stock— — — — — — — — — — — — — — 
Total fixed maturity securities$3,162 $59 $3,866 $408 $7,458 $920 $9,440 $1,219 $18,558 $2,376 $2,426 $147 $44,910 $5,129 
Percentage of total fixed maturity securities%%17 %21 %41 %%100 %
13




Components of Net Investment Income
Periods ended June 30Consolidated
Three MonthsSix Months
(In millions)2021202020212020
Taxable fixed income securities$356 $360 $715 $731 
Tax-exempt fixed income securities79 80 159 158 
Total fixed income securities 435 440 874 889 
Limited partnership and common stock investments156 84 217 (41)
Other, net of investment expense— 10 15 
Net investment income$591 $534 $1,095 $863 
Effective income yield for fixed income securities portfolio4.3 %4.6 %4.4 %4.6 %
Limited partnership and common stock return8.3 5.0 12.1 (2.3)
Property & Casualty and Corporate & Other
Periods ended June 30
Three MonthsSix Months
(In millions)2021202020212020
Taxable fixed income securities$220 $225 $445 $459 
Tax-exempt fixed income securities13 25 13 
Total fixed income securities 233 233 470 472 
Limited partnership and common stock investments91 84 133 (41)
Other, net of investment expense11 18 
Net investment income$326 $328 $611 $449 
Effective income yield for fixed income securities portfolio3.7 %4.0 %3.7 %4.0 %
Periods ended June 30Life & Group
Three MonthsSix Months
(In millions)2021202020212020
Taxable fixed income securities$136 $135 $270 $272 
Tax-exempt fixed income securities66 72 134 145 
Total fixed income securities 202 207 404 417 
Limited partnership and common stock investments65 — 84 — 
Other, net of investment expense(2)(1)(4)(3)
Net investment income$265 $206 $484 $414 
Effective income yield for fixed income securities portfolio5.5 %5.5 %5.5 %5.6 %
14




Claim & Claim Adjustment Expense Reserve Rollforward
Three months ended June 30, 2021
(In millions)

Specialty

Commercial
InternationalP&C OperationsLife & Group Corporate & Other Total Operations
Claim & claim adjustment expense reserves, beginning of period
Gross$5,916 $8,449 $2,142 $16,507 $3,726 $2,823 $23,056 
Ceded921 792 290 2,003 128 2,570 4,701 
Net4,995 7,657 1,852 14,504 3,598 253 18,355 
Net incurred claim & claim adjustment expenses439 588 159 1,186 248 43 1,477 
Net claim & claim adjustment expense payments(313)(438)(117)(868)(229)(17)(1,114)
Foreign currency translation adjustment and other(1)12 12 14 27 
Claim & claim adjustment expense reserves, end of period
Net5,122 7,806 1,906 14,834 3,631 280 18,745 
Ceded1,056 727 319 2,102 123 2,510 4,735 
Gross$6,178 $8,533 $2,225 $16,936 $3,754 $2,790 $23,480 
Six months ended June 30, 2021
(In millions)

Specialty

Commercial
InternationalP&C OperationsLife & Group Corporate & Other Total Operations
Claim & claim adjustment expense reserves, beginning of period
Gross$5,748 $8,250 $2,091 $16,089 $3,743 $2,874 $22,706 
Ceded850 775 269 1,894 128 1,983 4,005 
Net4,898 7,475 1,822 14,195 3,615 891 18,701 
Reduction of net reserves due to Excess Workers' Compensation Loss Portfolio Transfer— — — — — (632)(632)
Net incurred claim & claim adjustment expenses866 1,228 314 2,408 496 43 2,947 
Net claim & claim adjustment expense payments(642)(897)(231)(1,770)(473)(23)(2,266)
Foreign currency translation adjustment and other— — (7)(5)
Claim & claim adjustment expense reserves, end of period
Net5,122 7,806 1,906 14,834 3,631 280 18,745 
Ceded1,056 727 319 2,102 123 2,510 4,735 
Gross$6,178 $8,533 $2,225 $16,936 $3,754 $2,790 $23,480 
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Life & Group Policyholder Reserves
June 30, 2021
(In millions)Claim and claim adjustment expensesFuture policy benefitsTotal
Long term care$2,877 $9,870 $12,747 
Structured settlement annuities533— 533 
Other10— 10 
Total 3,420 9,870 13,290 
Shadow adjustments2113,125 3,336 
Ceded reserves123290 413 
Total gross reserves$3,754 $13,285 $17,039 
December 31, 2020
(In millions)Claim and claim adjustment expensesFuture policy benefitsTotal
Long term care$2,844 $9,762 $12,606 
Structured settlement annuities543— 543 
Other10— 10 
Total 3,397 9,762 13,159 
Shadow adjustments 2183,293 3,511 
Ceded reserves128263 391 
Total gross reserves$3,743 $13,318 $17,061 
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Definitions and Presentation
Collectively, CNA Financial Corporation (CNAF) and its subsidiaries are referred to as CNA or the Company.
P&C Operations includes Specialty, Commercial and International.
Life & Group segment primarily includes the results of long term care businesses that are in run-off.
Corporate & Other segment primarily includes certain corporate expenses including interest on corporate debt and the results of certain property and casualty business in run-off, including CNA Re, asbestos and environmental pollution, excess workers' compensation and legacy mass tort. Intersegment eliminations are also included in this segment.
Management uses the core income (loss) financial measure to monitor the Company’s operations. Please refer to Note O to the Consolidated Financial Statements within the December 31, 2020 Form 10-K for further discussion of this non-GAAP financial measure.
Management uses underwriting results to monitor insurance operations. Underwriting results are pretax and are calculated as net earned premiums less total insurance expenses, which includes insurance claims and policyholders' benefits, amortization of deferred acquisition costs and other insurance related expenses.
In the evaluation of the results of Specialty, Commercial and International, management uses the loss ratio, the expense ratio, the dividend ratio and the combined ratio. These ratios are calculated using financial results prepared in accordance with accounting principles generally accepted in the United States of America. The loss ratio is the percentage of net incurred claim and claim adjustment expenses to net earned premiums. The expense ratio is the percentage of insurance underwriting and acquisition expenses, including the amortization of deferred acquisition costs, to net earned premiums. The dividend ratio is the ratio of policyholders' dividends incurred to net earned premiums. The combined ratio is the sum of the loss, expense and dividend ratios. In addition, management also utilizes renewal premium change, rate, retention and new business in evaluating operating trends. Renewal premium change represents the estimated change in average premium on policies that renew, including rate and exposure changes. Rate represents the average change in price on policies that renew excluding exposure change. For certain products within Small Business, where quantifiable, rate includes the influence of new business as well. Exposure represents the measure of risk used in the pricing of the insurance product. Retention represents the percentage of premium dollars renewed in comparison to the expiring premium dollars from policies available to renew. Rate, renewal premium change and retention presented for the prior year is updated to reflect subsequent activity on policies written in the period. New business represents premiums from policies written with new customers and additional policies written with existing customers.
This financial supplement may also reference or contain financial measures that are not in accordance with GAAP. Management utilizes these financial measures to monitor the Company's insurance operations and investment portfolio. Core income, which is derived from certain income statement amounts, is used by management to monitor performance of the Company's insurance operations. The Company's investment portfolio is monitored by management through analysis of various factors including unrealized gains and losses on securities, portfolio duration and exposure to market and credit risk.
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Core income (loss) is calculated by excluding from net income (loss) the after-tax effects of net investment gains or losses and any cumulative effects of changes in accounting guidance. The calculation of core income (loss) excludes net investment gains or losses because net investment gains or losses are generally driven by economic factors that are not necessarily reflective of our primary operations. Management monitors core income (loss) for each business segment to assess segment performance. Presentation of consolidated core income (loss) is deemed to be a non-GAAP financial measure. For reconciliations of non-GAAP measures to the most comparable GAAP measures and other information, please refer herein and/or to CNA's most recent 10-K on file with the Securities and Exchange Commission, as well as the press release, available at www.cna.com.
Gross written premiums ex. 3rd party captives represents gross written premiums excluding business which is ceded to third party captives, including business related to large warranty programs.
Pretax net prior year development and other includes the effects of interest accretion and change in allowance for uncollectible reinsurance and deductible amounts.
Net investment income from fixed income securities, as presented, includes both fixed maturity securities and non-redeemable preferred stock.
Certain immaterial differences are due to rounding.
N/M = Not Meaningful

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