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8-K - 8-K - Thryv Holdings, Inc.brhc10024515_8k.htm
EX-99.1 - EXHIBIT 99.1 - Thryv Holdings, Inc.brhc10024515_ex99-1.htm

Exhibit 99.2

 Investor SupplementFirst Quarter 2021 
 

 Safe Harbor   This Presentation may include certain forward-looking statements, including, without limitation, statements concerning the conditions of our industry and our operations, performance, and financial condition, including, in particular, statements relating to our business, growth strategies, product development efforts, and future expenses. Forward-looking statements can be identified by words such as ‘‘anticipates,’’ ‘‘intends,’’ ‘‘plans,’’ ‘‘seeks,’’ ‘‘believes,’’ ‘‘estimates,’’ ‘‘expects,’’ and similar references to future periods, or by the inclusion of forecasts or projections. Forward-looking statements are based on our current expectations and assumptions regarding our business, the economy, and other future conditions. Because forward-looking statements relate to the future, by their nature, they are subject to inherent uncertainties and risks (some of which are beyond our control) and changes in circumstances or other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements.  As a result, our actual results may differ materially from those contemplated by the forward-looking statements. Except as required by law, we are under no obligation to, and expressly disclaim any obligation to, update or alter any forward-looking statements whether as a result of any such changes, new information, subsequent events or otherwise.Market data and industry information used throughout this Presentation are based on management’s knowledge of the industry and the good faith estimates of management. We also relied, to the extent available, upon management’s review of independent industry surveys and publications and other publicly available information prepared by a number of third party sources. All of the market data and industry information used in this Presentation involves a number of assumptions and limitations, and you are cautioned not to give undue weight to such estimates. Although we believe that these sources are reliable, we cannot guarantee the accuracy or completeness of this information, and we have not independently verified this information. While we believe the estimated market position, market opportunity and market size information included in this presentation are generally reliable, such information, which is derived in part from management’s estimates and beliefs, is inherently uncertain and imprecise. Projections, assumptions and estimates of our future performance and the future performance of the industry in which we operate are necessarily subject to a high degree of uncertainty and risk due to a variety of factors. These factors could cause results to differ materially from those expressed in our estimates and beliefs and in the estimates prepared by independent parties. You should not construe the contents of this Presentation as legal, tax, accounting or investment advice or a recommendation to take (or refrain from taking) any particular action. You should consult your own counsel and tax and financial advisors as to legal and related matters concerning the matters described herein.In addition to financial measures prepared in accordance with U.S. generally accepted accounting principles (“GAAP”), this press release and the accompanying tables contain, and the conference call will contain, non-GAAP financial measures. We present non-GAAP measures including: adjusted EBITDA, and adjusted EBITDA margin. The non-GAAP financial information is presented for supplemental informational purposes only and is not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP. Please refer to the supplemental information presented in the tables for reconciliations of the non-GAAP financial measures used in this press release to the most comparable GAAP financial measures.We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that these measures provide an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. However, it is important to note that the particular items we exclude from, or include in, our non-GAAP financial measures may differ from the items excluded from, or included in, similar non-GAAP financial measures used by other companies in the same industry.  2 
 

 1st Quarter SaaS Highlights  3  Double-Digit GrowthRevenue +17% YoYEnding Clients 44.5k  RecognitionG2 Leader in 14 categories  Monthly Churn2.5% (-90bps YoY)  Customer Value IncreasingARPU +26% YoY  EnhancementsCRM & Industry Verticalization  Effective Onboarding Driving Increased EngagementRecord Highs in Active Users, Time in-App, User Frequency, and Core Feature Use  Note: Results do not include contribution from Sensis Acquisition 
 

 1st Quarter Financial Highlights  4  Key Highlights:Q1 SaaS revenue accelerated to +17% YoY. Acceleration fueled by demand for SMBs to modernize and transition to the cloud. Recent product improvements drove expanded adoption and higher engagement among new and current clientsThryv continues to penetrate legacy captive client base and activate new clients via new channels execution    Note: Results include Sensis contribution subsequent to the March 1, 2021 acquisition date 
 

   SaaS 1st Quarter Financial Highlights  5    SaaS seeing attractive returns on growth investments related to sales and onboarding    Proof that changes brought about from pandemic are durable as SMB demand for cloud tools continue to accelerate  SaaS clients returned to growth as headwinds related to lower-market attrition abate  Note: Results U.S. only and do not include contribution from Sensis Acquisition 
 

 Marketing Services 1st Quarter Financial Highlights  6  Gradual structural change in market driving predictable declines Current industry has significant runway left with sales canvass process allowing for strong visibility into future revenuesPrint remains strong within target demo (55+, suburban, homeowners)Over 7 billion references to directories representing over 90% of industry total (3.3b print, 4.4b online)Highly variable cost structure to maintain strong EBITDA margins for many years Source of low CAC for conversion into Thryv SaaS platform  Note: Results U.S. only and do not include contribution from Sensis Acquisition 
 

 Historical Segment Billings  7  Marketing Services billings rate of decline has stayed very consistent over time and has shown improvementPrint directories are published on a 15-month cycle and billed ratably ensuring a predictable stream of cash inflowManagement considers billings a useful operational metric for the business    Note: Results U.S. only and do not include contribution from Sensis Acquisition 
 

 SaaS Metrics  8  Sequential Growth  Note: Results U.S. only and do not include contribution from Sensis Acquisition 
 

 Engagement  9    26.0  31.3  +44% YoY  Highlights:Monthly active users increase 20% YoY in the 1st quarterIncrease in user frequency a strong demonstration of the improved onboarding process and breadth of the Thryv platformEase of use continues to drive overall adoption and ROI for clientsStrategic investments in product, sales and marketing have expanded reach and platform capabilities to create durable long-term growth in SMB market  28.4  27.0  26.6  Note: Results U.S. only and do not include contribution from Sensis Acquisition 
 

   10    G2 Spring Report 2021 Leadership AwardsThryv Received Most Honors In A Single Quarter 
 

 ThyrvPay Mobile App  11 
 

 ThryvPay Update  12    Continued Strength in Adoption$15M TPV1,700 merchant sign-ups    Requesting payments with Thryv digital invoices reduces frictionClients paid faster;Next day funds      Minimizes late or missed paymentsThru scheduled pay, installment, and membership plans  Avg Transaction Size~$400  Note: Results U.S. only and do not include contribution from Sensis Acquisition 
 

 FY 2021 Outlook  13    FY 2021  Management Commentary  U.S. SaaS Revenue  $151 to $153 million   Raising previous guidance of $140 to $145 millionExpect high-teens growth in Q2  U.S. Marketing Services Revenue  $740 to $760 million  Maintaining guidance due to visibility in sales canvass process Q2: $183 to $191 millionQ3: $190 to $195 millionQ4: $139 to $146 million  Thryv International1  $180 to $200 million (AUD)  Revenue guidance reflects 10 months of Sensis ownershipQ2: $80 to $88 millionQ3: $35 to $40 millionQ4: $50 to $57 million  1. The company recognized revenue of $20 million AUD for Sensis Holdings during the March 2021 period 
 

   14  EngagementContinue to educate clients on features and how to leverage capabilities within platformExpand app marketplace and drive time in-app  Drive Cloud Adoption In SMB MarketAggressively sell Thryv via new channels as business environment recoversConvert “unclouded”Efficiently and effectively onboard clients  Sensis Integration & SaaS LaunchConnect businessesPenetrate existing Sensis clients (on track for 2H’21)Sign-up new clients (on track for 2H’21)  Capital AllocationAggressively paydown debt   2021 Priority Progress 
 

 15  Appendix 
 

   Appendix: Non-GAAP Financial Reconciliation  16  Note: Results include Sensis contribution subsequent to the March 1, 2021 acquisition date