Attached files

file filename
EX-99.3 - EX-99.3 - METLIFE INCex9931q21supplementalsli.htm
EX-99.1 - EX-99.1 - METLIFE INCex991earningsreleasetables.htm
8-K - 8-K - METLIFE INCmet-20210505.htm
Exhibit 99.2



 imagk051.jpg
First Quarter
Financial Supplement
March 31, 2021
1


METLIFE
TABLE OF CONTENTS
 
 
 
 
 
1

METLIFE
As used in this QFS, “MetLife," “we” and “our” refer to MetLife, Inc., a Delaware corporation incorporated in 1999, its subsidiaries and affiliates. In this QFS, MetLife presents certain measures of its performance that are not calculated in accordance with GAAP. We believe that these non-GAAP financial measures enhance the understanding for MetLife and its investors of MetLife's performance by highlighting the results of operations and the underlying profitability drivers of our business. See Appendix for definitions of non-GAAP financial measures and other financial disclosures.
GAAP INTERIM CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Revenues
Premiums$9,466 $8,736 $9,935 $13,897 $10,327 $9,466 $10,327 
Universal life and investment-type product policy fees1,431 1,299 1,497 1,376 1,391 1,431 1,391 
Net investment income3,061 4,087 4,729 5,240 5,314 3,061 5,314 
Other revenues439 456 455 499 631 439 631 
Net investment gains (losses)(288)231 (20)(33)134 (288)134 
Net derivative gains (losses)4,201 (710)(581)(1,561)(2,235)4,201 (2,235)
Total revenues18,310 14,099 16,015 19,418 15,562 18,310 15,562 
Expenses
Policyholder benefits and claims9,022 8,667 10,000 13,772 10,523 9,022 10,523 
Interest credited to policyholder account balances80 1,962 1,416 1,756 1,351 80 1,351 
Policyholder dividends292 290 206 302 247 292 247 
Capitalization of DAC(774)(671)(764)(804)(775)(774)(775)
Amortization of DAC and VOBA788 560 1,066 746 590 788 590 
Amortization of negative VOBA(10)(10)(15)(10)(9)(10)(9)
Interest expense on debt222 232 229 230 228 222 228 
Other expenses3,047 2,872 2,954 3,262 3,116 3,047 3,116 
Total expenses12,667 13,902 15,092 19,254 15,271 12,667 15,271 
Income (loss) before provision for income tax5,643 197 923 164 291 5,643 291 
Provision for income tax expense (benefit)1,242 47 214 (72)1,242 (72)
Net income (loss) 4,401 150 709 158 363 4,401 363 
Less: Net income (loss) attributable to noncontrolling interests— 
Net income (loss) attributable to MetLife, Inc.4,398 145 706 158 358 4,398 358 
Less: Preferred stock dividends32 77 59 34 68 32 68 
 Preferred stock redemption premium — — 14 — — — — 
Net income (loss) available to MetLife, Inc.'s common shareholders$4,366 $68 $633 $124 $290 $4,366 $290 
Premiums, fees and other revenues$11,336 $10,491 $11,887 $15,772 $12,349 $11,336 $12,349 
2

METLIFE
CORPORATE OVERVIEW
For the Three Months Ended
Unaudited (In millions, except per share data)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Net income (loss) available to MetLife, Inc.'s common shareholders$4,366 $68 $633 $124 $290 
Adjustments from net income (loss) available to MetLife, Inc.'s common shareholders to adjusted earnings available to common shareholders:
Less: Net investment gains (losses) (288)231 (20)(33)134 
Less: Net derivative gains (losses)4,201 (710)(581)(1,561)(2,235)
Less: Goodwill impairment— — — — — 
Less: Other adjustments to net income (loss) (1)(65)(357)(522)(575)(174)
Less: Provision for income tax (expense) benefit (928)151 195 455 605 
Add: Net income (loss) attributable to noncontrolling interests— 
Add: Preferred stock redemption premium— — 14 — — 
Adjusted earnings available to common shareholders1,449 758 1,578 1,838 1,965 
Less: Total notable items (2)— — (203)— — 
Adjusted earnings available to common shareholders, excluding total notable items (2)$1,449 $758 $1,781 $1,838 $1,965 
Net income (loss) available to MetLife, Inc.'s common shareholders per diluted common share$4.75 $0.07 $0.69 $0.14 $0.33 
Less: Net investment gains (losses)(0.31)0.25 (0.02)(0.04)0.15 
Less: Net derivative gains (losses)4.57 (0.78)(0.64)(1.72)(2.51)
Less: Goodwill impairment— — — — — 
Less: Other adjustments to net income (loss)(0.08)(0.39)(0.57)(0.63)(0.19)
Less: Provision for income tax (expense) benefit(1.01)0.17 0.21 0.50 0.69 
Add: Net income (loss) attributable to noncontrolling interests— 0.01 — — 0.01 
Add: Preferred stock redemption premium— — 0.02 — — 
Adjusted earnings available to common shareholders per diluted common share 1.58 0.83 1.73 2.03 2.20 
Less: Total notable items per diluted common share (2)— — (0.22)— — 
Adjusted earnings available to common shareholders, excluding total notable items, per diluted common share (2), (3)$1.58 $0.83 $1.95 $2.03 $2.20 
For the Three Months Ended
Unaudited (In millions, except per share data)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Notable items impacting adjusted earnings available to common shareholders (2):
Actuarial assumption review and other insurance adjustments$— $— $(203)$— $— 
Expense initiative costs— — — — — 
Interest on tax adjustments— — — — — 
Tax adjustments — — — — — 
Total notable items $— $— $(203)$— $— 
Notable items impacting adjusted earnings available to common shareholders per diluted common share (2):
Actuarial assumption review and other insurance adjustments$— $— $(0.22)$— $— 
Expense initiative costs$— $— $— $— $— 
Interest on tax adjustments$— $— $— $— $— 
Tax adjustments$— $— $— $— $— 
Total notable items $— $— $(0.22)$— $— 
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Weighted average common shares outstanding - diluted920.0 913.1 913.7 906.0 892.1 
(1)See Page A-1 for further detail.
(2)These notable items represent a positive (negative) impact to adjusted earnings available to common shareholders and adjusted earnings available to common shareholders per diluted common share. The per share data for each notable item is calculated on a standalone basis and may not sum to total notable items. Notable items reflect the unexpected impact of events that affect MetLife's results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. See Page A-2 for further detail.
(3)Calculated on a standalone basis and may not equal (i) adjusted earnings available to common shareholders per diluted common share, less (ii) total notable items per diluted common share.

3

METLIFE
CORPORATE OVERVIEW (CONTINUED)
UnauditedMarch 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Book value per common share (1) $72.62 $78.65 $76.20 $78.67 $70.08 
Book value per common share, excluding AOCI other than FCTA (1) $52.36 $52.27 $53.10 $54.18 $53.16 
Book value per common share - tangible common stockholders' equity (1) $42.33 $42.16 $42.86 $41.94 $41.34 
For the Three Months Ended
UnauditedMarch 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Return on MetLife, Inc.'s (2):
Common stockholders' equity 27.1 %0.4 %3.6 %0.7 %1.8 %
Adjusted return on MetLife, Inc.'s (2):
Common stockholders' equity 9.0 %4.4 %9.0 %10.6 %11.9 %
Common stockholders' equity, excluding AOCI other than FCTA 12.6 %6.4 %13.2 %15.2 %16.5 %
Common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (3)12.6 %6.4 %14.9 %15.2 %16.5 %
Tangible common stockholders' equity15.8 %8.0 %16.5 %19.4 %21.5 %
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Common shares outstanding, beginning of period915.3 907.6 907.6 905.6 892.9 
Share repurchases (10.6)— (2.1)(13.6)(18.6)
Newly issued shares2.9 — 0.1 0.9 4.0 
Common shares outstanding, end of period 907.6 907.6 905.6 892.9 878.3 
Weighted average common shares outstanding - basic914.1 908.8 908.7 899.9 885.4 
Dilutive effect of the exercise or issuance of stock-based awards 5.9 4.3 5.0 6.1 6.7 
Weighted average common shares outstanding - diluted920.0 913.1 913.7 906.0 892.1 
MetLife Policyholder Trust Shares139.2 138.4 137.3 136.0 134.4 
(1) Calculated using common shares outstanding, end of period.
(2) Annualized using quarter-to-date results. See Page A-3 for further detail.
(3)Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively. See Page A-2 for further detail.

4

METLIFE
KEY ADJUSTED EARNINGS STATEMENT LINE ITEMS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Total revenues$18,310 $14,099 $16,015 $19,418 $15,562 $18,310 $15,562 
Less: Net investment gains (losses)(288)231 (20)(33)134 (288)134 
Less: Net derivative gains (losses)4,201 (710)(581)(1,561)(2,235)4,201 (2,235)
Less: Adjustments related to net investment gains (losses) and net derivative gains (losses)18 — 18 — 
Less: Other adjustments to revenues:
GMIB fees
26 25 26 25 25 26 25 
Investment hedge adjustments
(138)(188)(229)(260)(220)(138)(220)
Operating joint venture adjustments
— — — — — — 
Unit-linked contract income
(1,140)818 262 628 207 (1,140)207 
Securitization entities income
— — — — — — — 
Certain partnership distributions
(4)(1)— (6)(3)(4)(3)
Settlement of foreign currency earnings hedges
— — — — — — — 
TSA fees
42 39 39 39 35 42 35 
Divested businesses
56 35 912 56 912 
Total adjusted revenues$15,537 $13,845 $16,508 $20,575 $16,707 $15,537 $16,707 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Net investment income$3,061 $4,087 $4,729 $5,240 $5,314 $3,061 $5,314 
Less: Adjustments to net investment income:
Investment hedge adjustments(138)(188)(229)(260)(220)(138)(220)
Operating joint venture adjustments— — — — — — 
Unit-linked contract income(1,140)818 262 628 207 (1,140)207 
Securitization entities income— — — — — — — 
Certain partnership distributions(4)(1)— (6)(3)(4)(3)
Divested businesses 22 14 36 22 36 
Adjusted net investment income$4,321 $3,444 $4,688 $4,875 $5,294 $4,321 $5,294 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Variable investment income (Included in net investment income above)$351 $(555)$652 $778 $1,390 $351 $1,390 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Premiums, fees and other revenues$11,336 $10,491 $11,887 $15,772 $12,349 $11,336 $12,349 
Less: Adjustments to premiums, fees and other revenues:
Unearned revenue adjustments
18 — 18 — 
GMIB fees
26 25 26 25 25 26 25 
Settlement of foreign currency earnings hedges
— — — — — — — 
TSA fees
42 39 39 39 35 42 35 
Divested businesses
34 21 — — 876 34 876 
Adjusted premiums, fees and other revenues$11,216 $10,401 $11,820 $15,700 $11,413 $11,216 $11,413 
Adjusted premiums, fees and other revenues, on a constant currency basis$11,324 $10,587 $11,919 $15,711 $11,413 
5

METLIFE
KEY ADJUSTED EARNINGS STATEMENT LINE ITEMS (CONTINUED)
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Total expenses$12,667 $13,902 $15,092 $19,254 $15,271 $12,667 $15,271 
Less: Adjustments related to net investment gains (losses) and net derivative gains (losses)30 (6)64 65 (3)30 (3)
Less: Goodwill impairment— — — — — — — 
Less: Other adjustments to expenses:
PBC hedge adjustment
10 
Inflation and pass-through adjustments
48 106 (37)53 (78)48 (78)
GMIB costs and amortization of DAC and VOBA related to GMIB fees and GMIB costs
(128)85 238 169 115 (128)115 
Market value adjustments and amortization of DAC, VOBA and negative VOBA related to market value adjustments
11 21 21 17 23 11 23 
PAB hedge adjustments
(5)(2)(1)(1)— (5)— 
Unit-linked contract costs
(1,138)796 266 612 210 (1,138)210 
Securitization entities debt expense
— — — — — — — 
Noncontrolling interests(3)(7)(4)(2)(6)(3)(6)
Regulatory implementation costs
— 12 (3)(3)
Acquisition, integration and other costs
— 29 
TSA fees
42 39 39 39 35 42 35 
Divested businesses
51 49 22 824 51 824 
Total adjusted expenses$13,742 $12,812 $14,462 $18,242 $14,141 $13,742 $14,141 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Capitalization of DAC $(774)$(671)$(764)$(804)$(775)$(774)$(775)
Less: Divested businesses(3)(2)— — (89)(3)(89)
Adjusted capitalization of DAC$(771)$(669)$(764)$(804)$(686)$(771)$(686)
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Other expenses $3,047 $2,872 $2,954 $3,262 $3,116 $3,047 $3,116 
Less: Noncontrolling interests
(3)(7)(4)(2)(6)(3)(6)
Less: Regulatory implementation costs
— 12 (3)(3)
Less: Acquisition, integration and other costs
— 29 
Less: TSA fees
42 39 39 39 35 42 35 
Less: Divested businesses
19 23 232 19 232 
Adjusted other expenses$2,981 $2,817 $2,899 $3,175 $2,854 $2,981 $2,854 
Adjusted other expenses on a constant currency basis$3,017 $2,885 $2,935 $3,175 $2,854 

6

METLIFE
EXPENSE DETAIL AND RATIOS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions, except ratio data)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Other expenses$3,047 $2,872 $2,954 $3,262 $3,116 $3,047 $3,116 
Capitalization of DAC(774)(671)(764)(804)(775)(774)(775)
Other expenses, net of capitalization of DAC$2,273 $2,201 $2,190 $2,458 $2,341 $2,273 $2,341 
Premiums, fees and other revenues$11,336 $10,491 $11,887 $15,772 $12,349 $11,336 $12,349 
Expense ratio20.1 %21.0 %18.4 %15.6 %19.0 %20.1 %19.0 %
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Adjusted other expenses by major category
Direct expenses$1,344 $1,287 $1,288 $1,423 $1,259 $1,344 $1,259 
Pension, postretirement and postemployment benefit costs39 37 37 52 25 39 25 
Premium taxes, other taxes, and licenses & fees193 176 194 201 149 193 149 
Commissions and other variable expenses1,405 1,317 1,380 1,499 1,421 1,405 1,421 
Adjusted other expenses
2,981 2,817 2,899 3,175 2,854 2,981 2,854 
Adjusted capitalization of DAC(771)(669)(764)(804)(686)(771)(686)
Adjusted other expenses, net of adjusted capitalization of DAC
2,210 2,148 2,135 2,371 2,168 2,210 2,168 
Less: Total notable items related to adjusted other expenses (1)— — — — — — — 
Adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses (1)
$2,210 $2,148 $2,135 $2,371 $2,168 $2,210 $2,168 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions, except ratio data)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Employee related costs$866 $840 $865 $937 $897 $866 $897 
Third party staffing costs343 300 306 357 302 343 302 
General and administrative expenses135 147 117 129 60 135 60 
Direct expenses1,344 1,287 1,288 1,423 1,259 1,344 1,259 
Less: Total notable items related to direct expenses (1)— — — — — — — 
Direct expenses, excluding total notable items related to direct expenses (1)$1,344 $1,287 $1,288 $1,423 $1,259 $1,344 $1,259 
Adjusted other expenses, net of adjusted capitalization of DAC
$2,210 $2,148 $2,135 $2,371 $2,168 $2,210 $2,168 
Less: Total notable items related to adjusted other expenses (1)— — — — — — — 
Adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses (1)
$2,210 $2,148 $2,135 $2,371 $2,168 $2,210 $2,168 
Adjusted premiums, fees and other revenues$11,216 $10,401 $11,820 $15,700 $11,413 $11,216 $11,413 
Less: PRT(9)(6)487 4,163 — (9)— 
Adjusted premiums, fees and other revenues, excluding PRT$11,225 $10,407 $11,333 $11,537 $11,413 $11,225 $11,413 
Direct expense ratio 12.0 %12.4 %10.9 %9.1 %11.0 %12.0 %11.0 %
Direct expense ratio, excluding total notable items related to direct expenses and PRT (1)12.0 %12.4 %11.4 %12.3 %11.0 %12.0 %11.0 %
Adjusted expense ratio19.7 %20.7 %18.1 %15.1 %19.0 %19.7 %19.0 %
Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT (1)19.7 %20.6 %18.8 %20.6 %19.0 %19.7 %19.0 %
(1)Notable items are related to “interest on tax adjustments” and “expense initiative costs.” Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively. See Page A-2 for further detail.

7

METLIFE
CONSOLIDATED BALANCE SHEETS
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
ASSETS
Investments:
Fixed maturity securities available-for-sale, at estimated fair value$326,685 $340,005 $353,809 $354,809 $332,941 
Equity securities, at estimated fair value1,050 1,105 1,111 1,079 1,063 
Contractholder-directed equity securities and fair value option securities, at estimated fair value 11,145 11,911 12,276 13,319 12,975 
Mortgage loans81,344 82,890 82,881 83,919 83,015 
Policy loans9,638 9,639 9,580 9,493 9,334 
Real estate and real estate joint ventures11,250 11,524 11,643 11,933 12,007 
Other limited partnership interests8,230 7,794 8,569 9,470 10,961 
Short-term investments, principally at estimated fair value5,930 5,345 3,832 3,904 4,781 
Other invested assets27,839 24,731 22,544 20,593 18,677 
Total investments483,111 494,944 506,245 508,519 485,754 
Cash and cash equivalents, principally at estimated fair value24,094 24,289 24,405 19,795 19,635 
Accrued investment income3,828 3,388 3,424 3,388 3,363 
Premiums, reinsurance and other receivables21,224 20,848 20,712 17,870 18,727 
Deferred policy acquisition costs and value of business acquired17,254 16,353 16,179 16,389 17,214 
Current income tax recoverable— — — — 214 
Goodwill9,159 9,245 9,360 10,112 9,944 
Assets held-for-sale— — — 7,418 6,599 
Other assets10,617 11,173 10,471 11,685 12,164 
Separate account assets168,454 187,343 189,696 199,970 196,200 
Total assets$737,741 $767,583 $780,492 $795,146 $769,814 
LIABILITIES AND EQUITY
Liabilities
Future policy benefits$193,106 $196,522 $203,929 $206,656 $197,755 
Policyholder account balances193,875 198,147 201,072 205,176 205,186 
Other policy-related balances16,755 16,870 16,883 17,101 18,045 
Policyholder dividends payable654 670 595 587 562 
Policyholder dividend obligation1,677 2,798 2,944 2,969 1,546 
Payables for collateral under securities loaned and other transactions35,530 34,133 34,772 29,475 28,694 
Short-term debt298 303 351 393 302 
Long-term debt 14,510 14,513 14,539 14,603 14,509 
Collateral financing arrangement981 968 924 845 833 
Junior subordinated debt securities3,151 3,151 3,152 3,153 3,153 
Current income tax payable708 928 638 129 — 
Deferred income tax liability10,009 11,334 10,839 11,008 8,570 
Liabilities held-for-sale— — — 4,650 3,865 
Other liabilities 27,570 23,963 26,589 23,614 24,457 
Separate account liabilities168,454 187,343 189,696 199,970 196,200 
Total liabilities667,278 691,643 706,923 720,329 703,677 
Equity
Preferred stock, at par value— — — — — 
Common stock, at par value12 12 12 12 12 
Additional paid-in capital33,711 33,728 33,744 33,812 33,910 
Retained earnings36,919 36,568 36,782 36,491 36,373 
Treasury stock, at cost(13,178)(13,178)(13,258)(13,829)(14,828)
Accumulated other comprehensive income (loss)12,757 18,563 16,036 18,072 10,397 
Total MetLife, Inc.'s stockholders' equity70,221 75,693 73,316 74,558 65,864 
Noncontrolling interests242 247 253 259 273 
Total equity70,463 75,940 73,569 74,817 66,137 
Total liabilities and equity$737,741 $767,583 $780,492 $795,146 $769,814 

8

METLIFE
SUMMARY OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS 
  For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Adjusted earnings before provision for income tax
U.S.
GROUP BENEFITS$401 $319 $502 $490 $119 
RETIREMENT AND INCOME SOLUTIONS452 240 618 663 872 
PROPERTY & CASUALTY (1)134 101 19 138 — 
TOTAL U.S.$987 $660 $1,139 $1,291 $991 
ASIA491 361 662 694 868 
LATIN AMERICA139 188 63 17 53 
EMEA99 137 72 100 92 
METLIFE HOLDINGS344 19 314 533 776 
CORPORATE & OTHER(265)(332)(204)(302)(214)
Total adjusted earnings before provision for income tax
$1,795 $1,033 $2,046 $2,333 $2,566 
Provision for income tax expense (benefit)
U.S.
GROUP BENEFITS$89 $71 $110 $107 $26 
RETIREMENT AND INCOME SOLUTIONS93 48 128 137 181 
PROPERTY & CASUALTY (1)25 18 26 — 
TOTAL U.S.$207 $137 $239 $270 $207 
ASIA141 105 197 200 245 
LATIN AMERICA44 56 24 13 
EMEA21 21 20 19 21 
METLIFE HOLDINGS67 (1)61 107 158 
CORPORATE & OTHER(166)(120)(132)(138)(111)
Total provision for income tax expense (benefit)
$314 $198 $409 $461 $533 
Adjusted earnings available to common shareholders
U.S.
GROUP BENEFITS$312 $248 $392 $383 $93 
RETIREMENT AND INCOME SOLUTIONS359 192 490 526 691 
PROPERTY & CASUALTY (1)109 83 18 112 — 
TOTAL U.S.$780 $523 $900 $1,021 $784 
ASIA350 256 465 494 623 
LATIN AMERICA95 132 39 14 40 
EMEA78 116 52 81 71 
METLIFE HOLDINGS277 20 253 426 618 
CORPORATE & OTHER (2)(131)(289)(131)(198)(171)
Total adjusted earnings available to common shareholders (2)
$1,449 $758 $1,578 $1,838 $1,965 
(1)For the three months ended March 31, 2021 the results of Property & Casualty are reported as divested business. See the Non-GAAP and Other Financial Disclosures section for further information on divested business.
(2)Includes impact of preferred stock dividends of $32 million, $77 million, $59 million, $34 million and $68 million for the three months ended March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021, respectively.
9

METLIFE
ADJUSTED RETURN ON ALLOCATED EQUITY AND ALLOCATED TANGIBLE EQUITY (1), (2)
 
ADJUSTED RETURN ON ALLOCATED EQUITY
  For the Three Months Ended
Unaudited March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
U.S.
GROUP BENEFITS43.1%34.3%54.1%52.9%12.8%
RETIREMENT AND INCOME SOLUTIONS23.2%12.4%31.7%34.0%43.1%
PROPERTY & CASUALTY (3)21.9%16.7%3.6%22.5%
TOTAL U.S.28.2%18.9%32.5%36.9%33.7%
ASIA9.8%7.2%13.0%13.8%17.0%
LATIN AMERICA12.4%17.2%5.1%1.8%5.8%
EMEA10.9%16.3%7.3%11.3%10.0%
METLIFE HOLDINGS11.2%0.8%10.2%17.2%23.7%
ADJUSTED RETURN ON ALLOCATED TANGIBLE EQUITY (4)
  For the Three Months Ended
Unaudited March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
U.S.
32.4%21.8%37.3%42.4%39.3%
ASIA
14.8%10.9%19.6%20.9%25.4%
LATIN AMERICA
20.3%28.1%8.3%3.0%9.1%
EMEA
19.2%28.6%12.9%20.1%17.1%
METLIFE HOLDINGS
12.5%1.1%11.4%19.1%26.0%
(1) Annualized using quarter-to-date results.
(2) Allocated equity and allocated tangible equity are presented below:
  ALLOCATED EQUITYALLOCATED TANGIBLE EQUITY
Unaudited (In millions)2020202120202021
U.S.
GROUP BENEFITS
$2,896 $2,899 
RETIREMENT AND INCOME SOLUTIONS
6,187 6,418 
PROPERTY & CASUALTY (3)1,991 — 
TOTAL U.S.
$11,074 $9,317 $9,652 $8,116 
ASIA
$14,313 $14,648 $9,490 $9,824 
LATIN AMERICA
$3,074 $2,757 $1,876 $1,757 
EMEA
$2,855 $2,844 $1,649 $1,683 
METLIFE HOLDINGS
$9,893 $10,428 $9,022 $9,581 
(3) For the three months ended March 31, 2021 the results of Property & Casualty are reported as divested business. See the Non-GAAP and Other Financial Disclosures section for further information on divested business.
(4) Adjusted earnings available to common shareholders used to calculate the adjusted return on allocated tangible equity excludes the impact of amortization on VODA and VOCRA, net of income tax, as presented below:
For the Three Months Ended
Unaudited (In millions)
March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
U.S.
$1$2$1$1$14
ASIA
$1$2$1$1$1
LATIN AMERICA
$$$$$
EMEA
$1$2$1$2$1
METLIFE HOLDINGS
$4$4$4$4$4

10

U.S. (1)
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
  For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Adjusted revenues
Premiums$5,674 $5,184 $6,333 $10,074 $5,699 $5,674 $5,699 
Universal life and investment-type product policy fees275 268 263 264 297 275 297 
Net investment income1,766 1,425 1,827 1,885 2,010 1,766 2,010 
Other revenues240 240 237 240 396 240 396 
Total adjusted revenues7,955 7,117 8,660 12,463 8,402 7,955 8,402 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends5,435 5,038 6,108 9,728 6,142 5,435 6,142 
Interest credited to policyholder account balances458 412 381 371 359 458 359 
Capitalization of DAC(112)(122)(119)(100)(18)(112)(18)
Amortization of DAC and VOBA119 115 123 114 16 119 16 
Amortization of negative VOBA— — — — — — — 
Interest expense on debt
Other expenses1,066 1,012 1,026 1,058 911 1,066 911 
Total adjusted expenses6,968 6,457 7,521 11,172 7,411 6,968 7,411 
Adjusted earnings before provision for income tax987 660 1,139 1,291 991 987 991 
Provision for income tax expense (benefit)207 137 239 270 207 207 207 
Adjusted earnings780 523 900 1,021 784 780 784 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$780 $523 $900 $1,021 $784 $780 $784 
Adjusted premiums, fees and other revenues$6,189 $5,692 $6,833 $10,578 $6,392 $6,189 $6,392 
Less: PRT
(9)(6)487 4,163 — (9)— 
Adjusted premiums, fees and other revenues, excluding PRT$6,198 $5,698 $6,346 $6,415 $6,392 $6,198 $6,392 
(1)For the three months ended March 31, 2021 the results of U.S. exclude Property & Casualty, which is reported as divested business. U.S. results prior to the three months ended March 31, 2021 include Property & Casualty. See page 9 for further information on adjusted earnings available to common shareholders related to Property & Casualty and see the Non-GAAP and Other Financial Disclosures section for further information on divested business.
11

U.S.
GROUP BENEFITS
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Adjusted revenues
Premiums$4,487 $3,989 $4,545 $4,659 $5,106 $4,487 $5,106 
Universal life and investment-type product policy fees204 200 200 205 212 204 212 
Net investment income277 277 290 283 279 277 279 
Other revenues160 157 156 156 318 160 318 
Total adjusted revenues5,128 4,623 5,191 5,303 5,915 5,128 5,915 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends3,973 3,602 3,965 4,061 4,970 3,973 4,970 
Interest credited to policyholder account balances34 31 31 33 32 34 32 
Capitalization of DAC(7)(6)(5)(5)(5)(7)(5)
Amortization of DAC and VOBA12 
Amortization of negative VOBA— — — — — — — 
Interest expense on debt— — — — — — 
Other expenses720 670 685 716 794 720 794 
Total adjusted expenses4,727 4,304 4,689 4,813 5,796 4,727 5,796 
Adjusted earnings before provision for income tax401 319 502 490 119 401 119 
Provision for income tax expense (benefit)89 71 110 107 26 89 26 
Adjusted earnings312 248 392 383 93 312 93 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$312 $248 $392 $383 $93 $312 $93 
Adjusted premiums, fees and other revenues$4,851 $4,346 $4,901 $5,020 $5,636 $4,851 $5,636 
12

U.S.
RETIREMENT AND INCOME SOLUTIONS
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Adjusted revenues
Premiums$275 $367 $885 $4,520 $593 $275 $593 
Universal life and investment-type product policy fees71 68 63 59 85 71 85 
Net investment income1,444 1,126 1,484 1,546 1,731 1,444 1,731 
Other revenues71 76 76 86 78 71 78 
Total adjusted revenues1,861 1,637 2,508 6,211 2,487 1,861 2,487 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends870 909 1,428 5,086 1,172 870 1,172 
Interest credited to policyholder account balances424 381 350 338 327 424 327 
Capitalization of DAC(8)(12)(8)(2)(13)(8)(13)
Amortization of DAC and VOBA11 11 
Amortization of negative VOBA— — — — — — — 
Interest expense on debt
Other expenses113 112 112 120 117 113 117 
Total adjusted expenses1,409 1,397 1,890 5,548 1,615 1,409 1,615 
Adjusted earnings before provision for income tax452 240 618 663 872 452 872 
Provision for income tax expense (benefit)93 48 128 137 181 93 181 
Adjusted earnings359 192 490 526 691 359 691 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$359 $192 $490 $526 $691 $359 $691 
Adjusted premiums, fees and other revenues$417 $511 $1,024 $4,665 $756 $417 $756 
Less: PRT
(9)(6)487 4,163 — (9)— 
Adjusted premiums, fees and other revenues, excluding PRT$426 $517 $537 $502 $756 $426 $756 
13

U.S.
GROUP BENEFITS
FUTURE POLICY BENEFITS AND POLICYHOLDER ACCOUNT BALANCES
  For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Balance, beginning of period$18,965 $18,935 $19,665 $20,024 $19,932 
Premiums and deposits5,327 5,220 5,298 5,299 6,068 
Surrenders and withdrawals(625)(537)(565)(571)(642)
Benefit payments(4,072)(3,655)(4,078)(4,147)(4,970)
Net flows630 1,028 655 581 456 
Net transfers from (to) separate accounts— 
Interest138 130 131 134 123 
Policy charges(146)(149)(145)(143)(149)
Other(652)(284)(288)(668)(670)
Balance, end of period$18,935 $19,665 $20,024 $19,932 $19,694 
SEPARATE ACCOUNT LIABILITIES
  For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Balance, beginning of period$970 $793 $945 $1,003 $1,123 
Premiums and deposits64 64 64 63 68 
Surrenders and withdrawals(19)(12)(17)(13)(18)
Benefit payments— (1)(4)(2)(1)
Net flows45 51 43 48 49 
Investment performance(162)160 77 131 49 
Net transfers from (to) general account— (5)(6)(4)(2)
Policy charges(55)(55)(56)(55)(57)
Other(5)— — (1)
Balance, end of period$793 $945 $1,003 $1,123 $1,161 
14

U.S.
GROUP BENEFITS
OTHER EXPENSES BY MAJOR CATEGORY
  For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Direct and allocated expenses$354 $326 $332 $356 $405 
Pension, postretirement and postemployment benefit costs(1)
Premium taxes, other taxes, and licenses & fees88 89 93 87 70 
Commissions and other variable expenses273 251 256 269 320 
Adjusted other expenses$720 $670 $685 $716 $794 
OTHER STATISTICAL INFORMATION (1)
  For the Three Months Ended
Unaudited (In millions, except ratios)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Group Life (2)
Adjusted premiums, fees and other revenues$1,920 $1,943 $1,915 $1,915 $2,088 
Mortality ratio87.9 %95.9 %89.6 %96.3 %106.3 %
Group Non-Medical Health (3)
Adjusted premiums, fees and other revenues$1,959 $1,376 $1,977 $2,079 $2,371 
Interest adjusted benefit ratio (4)71.7 %58.5 %67.4 %61.7 %71.1 %
(1) Results are derived from insurance and non-administrative services-only contracts.
(2) Excludes certain experience-rated contracts and includes accidental death and dismemberment.
(3) Includes dental, group and individual disability, accident & health, critical illness, vision and other health.
(4) Reflects actual claims experience and excludes the impact of interest credited on future policyholder benefits. The product within Group Non-Medical Health with interest credited on future policyholder benefits is disability.

15

U.S.
RETIREMENT AND INCOME SOLUTIONS
 
FUTURE POLICY BENEFITS AND POLICYHOLDER ACCOUNT BALANCES
  For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Balance, beginning of period$121,853 $124,174 $129,030 $132,376 $136,703 
Premiums and deposits20,967 22,473 18,957 20,961 22,008 
Surrenders and withdrawals(17,441)(20,125)(18,536)(17,176)(19,926)
Benefit payments(1,132)(1,176)(1,206)(1,182)(1,317)
Net flows2,394 1,172 (785)2,603 765 
Net transfers from (to) separate accounts— — — 17 — 
Interest1,032 988 953 946 946 
Policy charges(43)(42)(42)(41)(10)
Other(1,062)2,738 3,220 802 (4,348)
Balance, end of period$124,174 $129,030 $132,376 $136,703 $134,056 
SEPARATE ACCOUNT LIABILITIES
  For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Balance, beginning of period$74,959 $76,838 $81,486 $83,887 $84,193 
Premiums and deposits4,051 2,167 1,709 2,138 1,393 
Surrenders and withdrawals (1)(2,729)(2,319)(2,127)(2,971)(2,390)
Benefit payments(34)(24)(25)(24)(22)
Net flows1,288 (176)(443)(857)(1,019)
Investment performance(414)3,618 1,447 2,069 (1,302)
Net transfers from (to) general account— — — (17)— 
Policy charges(80)(83)(83)(94)(84)
Other1,085 1,289 1,480 (795)395 
Balance, end of period$76,838 $81,486 $83,887 $84,193 $82,183 
SYNTHETIC GICS (2)
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Balance, beginning of period$30,341 $33,588 $34,921 $36,330 $38,646 
Premiums and deposits (1)3,906 1,424 1,598 2,704 482 
Surrenders and withdrawals(863)(318)(417)(621)(829)
Net flows 3,043 1,106 1,181 2,083 (347)
Interest204 227 228 233 215 
Balance, end of period$33,588 $34,921 $36,330 $38,646 $38,514 
LONGEVITY REINSURANCE (3)
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Balance, end of period$— $317 $896 $3,894 $8,833 
(1)Includes $0, $0, $616 million, $360 million and $86 million of transfers from separate account GICs to synthetic GICs at March 31, 2020, June 30, 2020, September 30, 2020, December 31,2020 and March 31, 2021, respectively. These transfers are reported as surrenders and withdrawals on the separate account liabilities table and premiums and deposits on the synthetic GICs table.
(2)A synthetic GIC is a contract that simulates the performance of a traditional GIC through the use of financial instruments and is reported as a derivative. A key difference between a synthetic GIC and a traditional GIC is that the contractholder owns the assets underlying the synthetic GIC. The assets and corresponding contractholder account balance are not on MetLife, Inc.'s consolidated balance sheet, as they are for a traditional GIC. The contractholder account balance is reported at contract value in the table above.
(3)The contract value presented represents notional amounts based on the present value of fixed annuity premiums related to longevity reinsurance contracts associated with the UK pension risk transfer market.

16

U.S.
RETIREMENT AND INCOME SOLUTIONS
OTHER EXPENSES BY MAJOR CATEGORY
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Direct and allocated expenses$61 $56 $57 $60 $61 
Pension, postretirement and postemployment benefit costs— 
Premium taxes, other taxes, and licenses & fees10 
Commissions and other variable expenses42 51 48 48 52 
Adjusted other expenses$113 $112 $112 $120 $117 
SPREAD
For the Three Months Ended
UnauditedMarch 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Investment income yield excluding variable investment income yield4.24 %4.02 %3.99 %3.98 %3.77 %
Variable investment income yield0.31 %(0.60)%0.58 %0.73 %1.46 %
Total investment income yield4.55 %3.42 %4.57 %4.71 %5.23 %
Average crediting rate3.41 %3.17 %3.01 %2.94 %2.89 %
Annualized general account spread1.14 %0.25 %1.56 %1.77 %2.34 %
Annualized general account spread excluding variable investment income yield0.83 %0.85 %0.98 %1.04 %0.88 %

17

ASIA
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Adjusted revenues
Premiums$1,636 $1,584 $1,654 $1,697 $1,685 $1,636 $1,685 
Universal life and investment-type product policy fees430 420 595 447 458 430 458 
Net investment income937 767 1,088 1,146 1,264 937 1,264 
Other revenues14 14 16 17 18 14 18 
Total adjusted revenues3,017 2,785 3,353 3,307 3,425 3,017 3,425 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends1,321 1,255 1,291 1,346 1,297 1,321 1,297 
Interest credited to policyholder account balances445 447 470 472 489 445 489 
Capitalization of DAC(421)(351)(431)(449)(435)(421)(435)
Amortization of DAC and VOBA315 284 506 310 314 315 314 
Amortization of negative VOBA(8)(8)(14)(7)(7)(8)(7)
Interest expense on debt— — — — — — — 
Other expenses874 797 869 941 899 874 899 
Total adjusted expenses2,526 2,424 2,691 2,613 2,557 2,526 2,557 
Adjusted earnings before provision for income tax491 361 662 694 868 491 868 
Provision for income tax expense (benefit)141 105 197 200 245 141 245 
Adjusted earnings350 256 465 494 623 350 623 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$350 $256 $465 $494 $623 $350 $623 
Adjusted premiums, fees and other revenues$2,080 $2,018 $2,265 $2,161 $2,161 $2,080 $2,161 
18

ASIA
ADJUSTED PREMIUMS, FEES AND OTHER REVENUES
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Adjusted premiums, fees and other revenues$2,080 $2,018 $2,265 $2,161 $2,161 
Adjusted premiums, fees and other revenues, on a constant currency basis $2,161 $2,085 $2,298 $2,148 $2,161 
Add: Operating joint ventures, on a constant currency basis (1), (2)291 281 301 294 345 
Adjusted premiums, fees and other revenues, including operating joint ventures, on a constant currency basis$2,452 $2,366 $2,599 $2,442 $2,506 
OTHER EXPENSES BY MAJOR CATEGORY
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Direct and allocated expenses$321 $309 $313 $354 $318 
Pension, postretirement and postemployment benefit costs23 24 24 35 23 
Premium taxes, other taxes, and licenses & fees40 34 42 41 46 
Commissions and other variable expenses490 430 490 511 512 
Adjusted other expenses$874 $797 $869 $941 $899 
Adjusted other expenses, net of adjusted capitalization of DAC$453 $446 $438 $492 $464 
Adjusted other expenses on a constant currency basis$904 $818 $881 $930 $899 
Add: Operating joint ventures, on a constant currency basis (1), (2)100 111 105 109 115 
Adjusted other expenses, including operating joint ventures, on a constant currency basis$1,004 $929 $986 $1,039 $1,014 
Adjusted other expenses, including operating joint ventures, net of adjusted capitalization of DAC, on a constant currency basis
$540 $534 $522 $565 $546 
SALES ON A CONSTANT CURRENCY BASIS
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Japan:
Life$174 $101 $222 $151 $168 
Accident & Health80 50 77 73 61 
Annuities62 30 38 72 92 
Other
Total Japan318 183 339 298 322 
Other Asia203 169 235 250 264 
   Total sales$521 $352 $574 $548 $586 
OTHER STATISTICAL INFORMATION
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Adjusted earnings available to common shareholders$350 $256 $465 $494 $623 
Adjusted earnings available to common shareholders, on a constant currency basis$367 $272 $471 $497 $623 
(1)Adjusted premiums, fees and other revenues as well as other expenses are reported as part of net investment income on the statements of adjusted earnings available to common shareholders for operating joint ventures.
(2)Includes MetLife, Inc.'s percentage interest in operating joint ventures of: (i) China, (ii) India, (iii) Malaysia and (iv) Vietnam, which are consolidated using the equity method of accounting.

19

ASIA
GENERAL ACCOUNT ASSETS UNDER MANAGEMENT AND RELATED MEASURES (1)
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
GA AUM $131,521 $134,769 $139,445 $144,267 $137,258 
GA AUM (at amortized cost)$120,490 $121,429 $125,171 $129,661 $127,695 
GA AUM (at amortized cost), on a constant currency basis$123,186 $122,260 $123,863 $125,264 $127,695 
  Add: Operating joint ventures, on a constant currency basis (2)4,992 5,224 5,357 5,586 5,746 
GA AUM (at amortized cost), including operating joint ventures, on a constant currency basis$128,178 $127,484 $129,220 $130,850 $133,441 
(1)In June 2020, MetLife completed the sale of MetLife Limited and Metropolitan Life Insurance Company of Hong Kong Limited (collectively, “MetLife Hong Kong”) to a third party. The GA AUM (at amortized cost) related to MetLife Hong Kong was historically reported in the Asia segment and is reflected in the March 31, 2020 column in the table above. The GA AUM (at amortized cost) disposed in the sale was $2,226 million at June 30, 2020.
(2)Includes MetLife, Inc.'s percentage interest in operating joint ventures of: (i) China, (ii) India, (iii) Malaysia and (iv) Vietnam, which are consolidated using the equity method of accounting and reported in other invested assets, a component of total investments.

20

LATIN AMERICA
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Adjusted revenues
Premiums$640 $489 $529 $607 $595 $640 $595 
Universal life and investment-type product policy fees270 238 225 261 270 270 270 
Net investment income218 260 221 293 299 218 299 
Other revenues11 10 10 10 11 10 
Total adjusted revenues1,139 997 982 1,171 1,174 1,139 1,174 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends610 449 575 772 761 610 761 
Interest credited to policyholder account balances70 56 52 62 59 70 59 
Capitalization of DAC(100)(74)(84)(104)(95)(100)(95)
Amortization of DAC and VOBA74 70 62 70 60 74 60 
Amortization of negative VOBA— — — — — — — 
Interest expense on debt
Other expenses345 307 313 353 335 345 335 
Total adjusted expenses1,000 809 919 1,154 1,121 1,000 1,121 
Adjusted earnings before provision for income tax139 188 63 17 53 139 53 
Provision for income tax expense (benefit)44 56 24 13 44 13 
Adjusted earnings95 132 39 14 40 95 40 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$95 $132 $39 $14 $40 $95 $40 
Adjusted premiums, fees and other revenues$921 $737 $761 $878 $875 $921 $875 
21

LATIN AMERICA
OTHER EXPENSES BY MAJOR CATEGORY
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Direct and allocated expenses$129 $119 $117 $125 $121 
Pension, postretirement and postemployment benefit costs
Premium taxes, other taxes, and licenses & fees15 11 12 11 
Commissions and other variable expenses199 179 184 215 202 
Adjusted other expenses$345 $307 $313 $353 $335 
Adjusted other expenses, net of adjusted capitalization of DAC$245 $233 $229 $249 $240 
Adjusted other expenses on a constant currency basis$342 $337 $331 $358 $335 
Adjusted other expenses, net of adjusted capitalization of DAC, on a constant currency basis$243 $254 $241 $253 $240 
SALES ON A CONSTANT CURRENCY BASIS
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Mexico$118 $65 $76 $79 $90 
Chile94 44 46 49 53 
All other46 32 41 44 40 
Total sales$258 $141 $163 $172 $183 
OTHER STATISTICAL INFORMATION
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Adjusted premiums, fees and other revenues$921 $737 $761 $878 $875 
Adjusted earnings available to common shareholders$95 $132 $39 $14 $40 
Adjusted premiums, fees and other revenues, on a constant currency basis$929 $824 $814 $892 $875 
Adjusted earnings available to common shareholders, on a constant currency basis$93 $154 $44 $21 $40 

22

EMEA
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Adjusted revenues
Premiums$568 $557 $551 $583 $598 $568 $598 
Universal life and investment-type product policy fees116 92 116 109 67 116 67 
Net investment income69 63 67 70 63 69 63 
Other revenues13 11 13 15 13 13 13 
Total adjusted revenues766 723 747 777 741 766 741 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends310 263 304 319 343 310 343 
Interest credited to policyholder account balances27 27 29 26 24 27 24 
Capitalization of DAC(130)(115)(122)(124)(127)(130)(127)
Amortization of DAC and VOBA130 85 125 114 62 130 62 
Amortization of negative VOBA(2)(2)(1)(3)(2)(2)(2)
Interest expense on debt— — — — — — 
Other expenses332 328 340 344 349 332 349 
Total adjusted expenses667 586 675 677 649 667 649 
Adjusted earnings before provision for income tax99 137 72 100 92 99 92 
Provision for income tax expense (benefit)21 21 20 19 21 21 21 
Adjusted earnings78 116 52 81 71 78 71 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$78 $116 $52 $81 $71 $78 $71 
Adjusted premiums, fees and other revenues$697 $660 $680 $707 $678 $697 $678 
23

EMEA
OTHER EXPENSES BY MAJOR CATEGORY
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Direct and allocated expenses$110 $110 $119 $120 $112 
Pension, postretirement and postemployment benefit costs
Premium taxes, other taxes, and licenses & fees
Commissions and other variable expenses213 208 213 215 228 
Adjusted other expenses$332 $328 $340 $344 $349 
Adjusted other expenses, net of adjusted capitalization of DAC$202 $213 $218 $220 $222 
Adjusted other expenses on a constant currency basis $341 $345 $346 $350 $349 
Adjusted other expenses, net of adjusted capitalization of DAC, on a constant currency basis$210 $224 $222 $224 $222 
OTHER STATISTICAL INFORMATION
  For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Adjusted premiums, fees and other revenues$697 $660 $680 $707 $678 
Adjusted earnings available to common shareholders$78 $116 $52 $81 $71 
Adjusted premiums, fees and other revenues, on a constant currency basis$716 $692 $693 $717 $678 
Adjusted earnings available to common shareholders, on a constant currency basis$80 $122 $54 $82 $71 
Total sales on a constant currency basis$256 $200 $211 $223 $267 
24

METLIFE HOLDINGS
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Adjusted revenues
Premiums$904 $889 $876 $931 $827 $904 $827 
Universal life and investment-type product policy fees294 249 269 261 274 294 274 
Net investment income1,315 981 1,427 1,461 1,646 1,315 1,646 
Other revenues35 70 61 72 62 35 62 
Total adjusted revenues2,548 2,189 2,633 2,725 2,809 2,548 2,809 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends1,661 1,705 1,697 1,675 1,523 1,661 1,523 
Interest credited to policyholder account balances218 219 217 214 210 218 210 
Capitalization of DAC(5)(5)(5)(24)(8)(5)(8)
Amortization of DAC and VOBA100 11 177 82 54 100 54 
Amortization of negative VOBA— — — — — — — 
Interest expense on debt
Other expenses228 239 231 244 253 228 253 
Total adjusted expenses2,204 2,170 2,319 2,192 2,033 2,204 2,033 
Adjusted earnings before provision for income tax344 19 314 533 776 344 776 
Provision for income tax expense (benefit)67 (1)61 107 158 67 158 
Adjusted earnings277 20 253 426 618 277 618 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$277 $20 $253 $426 $618 $277 $618 
Adjusted premiums, fees and other revenues$1,233 $1,208 $1,206 $1,264 $1,163 $1,233 $1,163 
25

METLIFE HOLDINGS
FUTURE POLICY BENEFITS AND POLICYHOLDER ACCOUNT BALANCES
LIFE & OTHER (1)
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Balance, beginning of period$81,161 $81,458 $81,497 $83,021 $83,004 
Premiums and deposits (2), (3)1,236 1,227 1,236 1,216 1,142 
Surrenders and withdrawals(642)(554)(607)(567)(529)
Benefit payments(800)(892)(830)(832)(936)
Net flows(206)(219)(201)(183)(323)
Net transfers from (to) separate accounts(1)31 12 
Interest832 833 836 836 831 
Policy charges(188)(186)(184)(184)(185)
Other(140)(420)1,068 (498)(1,883)
Balance, end of period$81,458 $81,497 $83,021 $83,004 $81,446 
ANNUITIESFor the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Balance, beginning of period$18,755 $19,895 $19,538 $19,466 $19,029 
Premiums and deposits (2), (3)116 107 91 111 107 
Surrenders and withdrawals(390)(277)(286)(356)(340)
Benefit payments(168)(158)(149)(158)(171)
Net flows(442)(328)(344)(403)(404)
Net transfers from (to) separate accounts177 73 188 170 96 
Interest134 132 130 131 129 
Policy charges(4)(4)(4)(4)(4)
Other1,275 (230)(42)(331)(479)
Balance, end of period$19,895 $19,538 $19,466 $19,029 $18,367 
SEPARATE ACCOUNT LIABILITIES
LIFE & OTHER
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Balance, beginning of period$5,647 $4,586 $5,583 $6,039 $6,848 
Premiums and deposits (3)63 60 59 59 62 
Surrenders and withdrawals(60)(38)(51)(55)(68)
Benefit payments(10)(10)(10)(11)(16)
Net flows(7)12 (2)(7)(22)
Investment performance(987)1,082 527 895 260 
Net transfers from (to) general account(31)(5)(12)(2)
Policy charges(65)(65)(65)(66)(66)
Other(3)(1)(1)
Balance, end of period$4,586 $5,583 $6,039 $6,848 $7,021 
ANNUITIES
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Balance, beginning of period$39,962 $32,942 $36,852 $37,883 $40,825 
Premiums and deposits (3)85 77 65 75 79 
Surrenders and withdrawals(1,111)(641)(812)(942)(1,062)
Benefit payments(100)(98)(106)(107)(128)
Net flows(1,126)(662)(853)(974)(1,111)
Investment performance
(5,531)4,831 2,269 4,282 1,017 
Net transfers from (to) general account(177)(73)(188)(170)(96)
Policy charges(187)(185)(197)(196)(190)
Other(1)— — (1)
Balance, end of period$32,942 $36,852 $37,883 $40,825 $40,444 
(1) Long-term care and Japan reinsurance are reported as part of "Other" within Life & Other.
(2) Includes premiums and deposits directed to the general account investment option of variable products.
(3) Includes company-sponsored internal exchanges.
26

METLIFE HOLDINGS
OTHER EXPENSES BY MAJOR CATEGORY
  For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Direct and allocated expenses$151 $149 $155 $149 $166 
Pension, postretirement and postemployment benefit costs— 
Premium taxes, other taxes, and licenses & fees17 17 17 25 14 
Commissions and other variable expenses57 70 56 67 73 
Adjusted other expenses$228 $239 $231 $244 $253 
OTHER STATISTICAL INFORMATION
For the Three Months Ended
Unaudited (In millions, except ratios)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Life (1)
Adjusted premiums, fees and other revenues$830 $817 $811 $843 $762 
Interest adjusted benefit ratio51.0 %59.1 %60.2 %59.6 %54.8 %
Lapse Ratio (2)
Traditional life4.7 %4.5 %4.3 %4.1 %4.0 %
Variable & universal life4.1 %3.9 %3.7 %3.5 %3.3 %
Fixed annuity9.6 %9.1 %8.5 %6.5 %6.6 %
Variable annuity10.6 %9.8 %9.2 %8.8 %8.5 %
(1) Represents the traditional life and variable & universal life components of Life & Other. Results are derived from insurance contracts.                                        
(2) Lapse ratios are calculated based on the average of the most recent 12 months of experience.

27

CORPORATE & OTHER
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Adjusted revenues
Premiums$12 $13 $(8)$$58 $12 $58 
Universal life and investment-type product policy fees— — — — 
Net investment income16 (52)58 20 12 16 12 
Other revenues84 72 82 106 86 84 86 
Total adjusted revenues112 34 133 132 156 112 156 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends26 (6)(26)40 26 40 
Interest credited to policyholder account balances— — — — — — — 
Capitalization of DAC(3)(2)(3)(3)(3)(3)(3)
Amortization of DAC and VOBA
Amortization of negative VOBA— — — — — — — 
Interest expense on debt217 228 224 226 224 217 224 
Other expenses136 134 120 235 107 136 107 
Total adjusted expenses377 366 337 434 370 377 370 
Adjusted earnings before provision for income tax(265)(332)(204)(302)(214)(265)(214)
Provision for income tax expense (benefit)(166)(120)(132)(138)(111)(166)(111)
Adjusted earnings(99)(212)(72)(164)(103)(99)(103)
Preferred stock dividends32 77 59 34 68 32 68 
Adjusted earnings available to common shareholders$(131)$(289)$(131)$(198)$(171)$(131)$(171)
Adjusted premiums, fees and other revenues$96 $86 $75 $112 $144 $96 $144 
ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS BY SOURCE
  For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Business activities$18 $12 $30 $36 $29 $18 $29 
Net investment income17 (50)59 28 13 17 13 
Interest expense on debt(229)(238)(238)(238)(234)(229)(234)
Corporate initiatives and projects(31)(25)(27)(76)(25)(31)(25)
Other(40)(31)(28)(52)(40)
Provision for income tax (expense) benefit and other tax-related items166 120 132 138 111 166 111 
Preferred stock dividends(32)(77)(59)(34)(68)(32)(68)
Adjusted earnings available to common shareholders$(131)$(289)$(131)$(198)$(171)$(131)$(171)
28

INVESTMENTS
INVESTMENT PORTFOLIO RESULTS BY ASSET CATEGORY AND ANNUALIZED YIELDS
This yield table presentation is consistent with how we measure our investment performance for management purposes, and we believe it enhances understanding of our investment portfolio results.
At or For the Three Months Ended (1)At or For the Year Ended (1)
Unaudited (In millions, except yields)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Fixed Maturity Securities
Yield3.82 %3.99 %3.87 %3.83 %3.72 %3.82 %3.72 %
Investment income (2), (3)$2,739 $2,885 $2,849 $2,883 $2,784 $2,739 $2,784 
Investment gains (losses)146 113 31 (64)(64)
Ending carrying value (4)327,913 341,365 355,220 356,420 334,594 327,913 334,594 
Mortgage Loans
Yield4.37 %4.20 %4.27 %4.25 %4.11 %4.37 %4.11 %
Investment income (3)884 862 885 887 861 884 861 
Investment gains (losses)(63)(80)(5)(65)60 (63)60 
Ending carrying value81,344 82,890 82,881 83,919 83,015 81,344 83,015 
Real Estate and Real Estate Joint Ventures
Yield2.95 %0.62 %0.39 %2.30 %3.18 %2.95 %3.18 %
Investment income81 18 11 68 95 81 95 
Investment gains (losses)48 48 
Ending carrying value11,250 11,524 11,643 11,933 12,007 11,250 12,007 
Policy Loans
Yield5.23 %5.15 %5.15 %5.18 %5.14 %5.23 %5.14 %
Investment income126 124 124 124 121 126 121 
Ending carrying value9,638 9,639 9,580 9,493 9,334 9,638 9,334 
Equity Securities
Yield5.43 %4.12 %5.56 %4.19 %4.90 %5.43 %4.90 %
Investment income14 11 15 10 11 14 11 
Investment gains (losses)(284)72 73 75 (284)75 
Ending carrying value1,050 1,105 1,111 1,079 1,063 1,050 1,063 
Other Limited Partnership Interests
Yield (5)16.22 %(30.23)%28.28 %31.63 %50.30 %16.22 %50.30 %
Investment income (5)323 (605)578 714 1,285 323 1,285 
Investment gains (losses)(4)(16)(5)(5)
Ending carrying value (6)8,230 7,794 8,569 9,470 10,961 8,230 10,961 
Cash and Short-term Investments
Yield1.73 %1.35 %1.28 %1.01 %0.87 %1.73 %0.87 %
Investment income44 38 34 24 21 44 21 
Investment gains (losses)(5)(19)(8)
Ending carrying value (7)30,024 29,631 28,234 23,696 24,416 30,024 24,416 
Other Invested Assets
Investment income 266 247 331 318 298 266 298 
Investment gains (losses)21 106 54 49 17 21 17 
Ending carrying value27,839 24,731 22,544 20,593 18,677 27,839 18,677 
Total Investments
Investment income yield4.30 %3.40 %4.52 %4.63 %5.05 %4.30 %5.05 %
Investment fees and expenses yield(0.13)%(0.12)%(0.12)%(0.14)%(0.13)%(0.13)%(0.13)%
Net Investment Income Yield4.17 %3.28 %4.40 %4.49 %4.92 %4.17 %4.92 %
Investment income$4,477 $3,580 $4,827 $5,028 $5,476 $4,477 $5,476 
Investment fees and expenses(134)(122)(131)(151)(146)(134)(146)
Net investment income including divested businesses4,343 3,458 4,696 4,877 5,330 4,343 5,330 
Less: Net investment income from divested businesses22 14 36 22 36 
Adjusted Net Investment Income (8)$4,321 $3,444 $4,688 $4,875 $5,294 $4,321 $5,294 
Ending Carrying Value$497,288 $508,679 $519,782 $516,603 $494,067 $497,288 $494,067 
Investment Portfolio Gains (Losses) including divested businesses$(313)$242 $142 $67 $135 $(313)$135 
Less: Divested businesses— — 18 — 28 — 28 
Investment Portfolio Gains (Losses) (9)$(313)$242 $124 $67 $107 $(313)$107 
Gross investment gains436 677 289 338 372 436 372 
Gross investment losses(495)(339)(202)(178)(288)(495)(288)
Net credit loss (provision) release and (impairments)(254)(96)37 (93)23 (254)23 
Investment Portfolio Gains (Losses) (9)(313)242 124 67 107 (313)107 
Investment portfolio gains (losses) income tax (expense) benefit69 (166)(19)15 (25)69 (25)
Investment Portfolio Gains (Losses), Net of Income Tax$(244)$76 $105 $82 $82 $(244)$82 
Derivative gains (losses) including Divested businesses $4,068 $(896)$(809)$(1,820)$(2,455)$4,068 $(2,455)
Less: Derivative gains (losses) from divested businesses— — — — (1)— (1)
Derivative gains (losses) (9)4,068 (896)(809)(1,820)(2,454)4,068 (2,454)
Derivative gains (losses) income tax (expense) benefit(885)195 165 390 599 (885)599 
Derivative Gains (Losses), Net of Income Tax$3,183 $(701)$(644)$(1,430)$(1,855)$3,183 $(1,855)
See footnotes on Page 32.

29

INVESTMENTS
 
SUMMARY OF FIXED MATURITY SECURITIES AVAILABLE-FOR-SALE
BY SECTOR AND QUALITY DISTRIBUTION
March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Unaudited (In millions, except ratios)Amount% of TotalAmount% of TotalAmount% of TotalAmount% of TotalAmount% of Total
U.S. corporate securities$85,071 26.0 %$90,112 26.5 %$90,622 25.6 %$93,416 26.3 %$88,002 26.4 %
Foreign government securities64,844 19.9 %65,706 19.3 %68,611 19.4 %71,699 20.2 %67,137 20.2 %
Foreign corporate securities59,195 18.1 %62,817 18.5 %65,394 18.5 %69,408 19.5 %65,883 19.8 %
U.S. government and agency securities47,959 14.7 %47,287 13.9 %51,644 14.6 %47,100 13.3 %41,402 12.4 %
Residential mortgage-backed securities30,469 9.3 %31,875 9.4 %33,454 9.5 %30,435 8.6 %29,302 8.8 %
Asset-backed securities14,838 4.5 %16,324 4.8 %17,355 4.9 %17,119 4.8 %16,217 4.9 %
Municipals13,871 4.3 %14,611 4.3 %14,958 4.2 %13,722 3.9 %13,212 4.0 %
Commercial mortgage-backed securities10,438 3.2 %11,273 3.3 %11,771 3.3 %11,910 3.4 %11,786 3.5 %
Fixed Maturity Securities Available-For-Sale$326,685 100.0 %$340,005 100.0 %$353,809 100.0 %$354,809 100.0 %$332,941 100.0 %
NAICNRSRO
DESIGNATIONRATING
1Aaa / Aa / A$235,650 72.1 %$243,645 71.7 %$255,171 72.1 %$250,013 70.5 %$231,570 69.6 %
2Baa76,239 23.3 %80,714 23.7 %82,519 23.3 %87,702 24.7 %84,467 25.4 %
3Ba10,999 3.4 %11,250 3.3 %11,710 3.3 %12,812 3.6 %12,825 3.8 %
4B3,200 1.0 %3,654 1.1 %3,672 1.1 %3,702 1.1 %3,397 1.0 %
5Caa and lower564 0.2 %640 0.2 %721 0.2 %503 0.1 %633 0.2 %
6In or near default33 — %102 — %16 — %77 — %49 — %
Fixed Maturity Securities Available-For-Sale (10)$326,685 100.0 %$340,005 100.0 %$353,809 100.0 %$354,809 100.0 %$332,941 100.0 %
GROSS UNREALIZED GAINS AND LOSSES
FIXED MATURITY SECURITIES AVAILABLE-FOR-SALE
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Gross unrealized gains$32,005 $40,479 $42,902 $45,519 $31,251 
Gross unrealized losses7,757 3,170 2,114 1,440 2,973 
Net Unrealized Gains (Losses)$24,248 $37,309 $40,788 $44,079 $28,278 
See footnotes on Page 32.

30

INVESTMENTS
SUMMARY OF MORTGAGE LOANS
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
          
Commercial mortgage loans$50,077 $51,043 $51,448 $52,434 $52,300 
Agricultural mortgage loans16,788 17,167 17,402 18,128 18,051 
Residential mortgage loans14,943 15,235 14,551 13,947 13,192 
Mortgage Loans81,808 83,445 83,401 84,509 83,543 
Valuation allowances(464)(555)(520)(590)(528)
Mortgage Loans, net$81,344 $82,890 $82,881 $83,919 $83,015 
SUMMARY OF COMMERCIAL MORTGAGE LOANS
BY REGION AND PROPERTY TYPE
 
March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Unaudited (In millions, except ratios)Amount% of TotalAmount% of TotalAmount% of TotalAmount% of TotalAmount% of Total
Non-U.S.$9,424 18.8 %$9,542 18.7 %$9,828 19.1 %$10,581 20.2 %$10,507 20.1 %
Pacific10,183 20.3 %10,275 20.1 %10,374 20.2 %10,235 19.5 %10,401 19.9 %
Middle Atlantic7,967 15.9 %8,257 16.2 %8,234 16.0 %8,233 15.7 %8,170 15.6 %
South Atlantic6,461 12.9 %6,513 12.8 %6,661 13.0 %7,217 13.8 %7,134 13.6 %
West South Central3,970 7.9 %3,945 7.7 %3,973 7.7 %3,887 7.4 %3,655 7.0 %
East North Central2,183 4.4 %2,443 4.8 %2,518 4.9 %2,494 4.8 %2,555 4.9 %
New England1,670 3.3 %1,719 3.4 %2,019 3.9 %2,126 4.0 %2,148 4.1 %
Mountain1,755 3.5 %1,755 3.4 %1,753 3.4 %1,777 3.4 %1,650 3.2 %
East South Central483 1.0 %482 1.0 %499 1.0 %700 1.3 %753 1.4 %
West North Central635 1.3 %633 1.2 %635 1.2 %609 1.2 %616 1.2 %
Multi-Region and Other5,346 10.7 %5,479 10.7 %4,954 9.6 %4,575 8.7 %4,711 9.0 %
Total$50,077 100.0 %$51,043 100.0 %$51,448 100.0 %$52,434 100.0 %$52,300 100.0 %
Office$22,857 45.6 %$23,359 45.8 %$23,657 46.0 %$23,928 45.6 %$23,443 44.8 %
Retail8,842 17.7 %8,906 17.4 %8,903 17.3 %8,911 17.0 %9,028 17.3 %
Apartment8,869 17.7 %8,639 16.9 %8,651 16.8 %8,764 16.7 %8,748 16.7 %
Industrial4,101 8.2 %4,431 8.7 %4,770 9.3 %5,365 10.2 %5,625 10.7 %
Hotel3,328 6.6 %3,333 6.5 %3,361 6.5 %3,377 6.5 %3,281 6.3 %
Other2,080 4.2 %2,375 4.7 %2,106 4.1 %2,089 4.0 %2,175 4.2 %
Total$50,077 100.0 %$51,043 100.0 %$51,448 100.0 %$52,434 100.0 %$52,300 100.0 %

31

INVESTMENTS
FOOTNOTES
(1)We calculate yields using adjusted net investment income as a percent of average quarterly asset carrying values. Adjusted net investment income excludes recognized gains and losses, includes the impact of changes in foreign currency exchange rates and reflects the adjustments described on Page A-6 and presented on Page A-1. Asset carrying values exclude unrealized gains (losses), collateral received in connection with our securities lending program, annuities funding structured settlement claims, freestanding derivative assets, collateral received from derivative counterparties, the effects of consolidating under GAAP certain VIEs that are treated as CSEs and contractholder-directed equity securities. In addition, average quarterly asset carrying values include invested assets reclassified to held-for-sale, while ending carrying values exclude invested assets reclassified to held-for-sale. A yield is not presented for other invested assets, as it is not considered a meaningful measure of performance for this asset class.
(2)Fixed maturity securities includes investment income related to fair value option securities of ($78) million, $114 million, $36 million, $68 million and $36 million for the three months ended March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021, respectively, and ($78) million and $36 million for the year-to-date period ended March 31, 2020 and March 31, 2021, respectively.
(3)Investment income from fixed maturity securities and mortgage loans includes prepayment fees.
(4)The following table presents the components of total fixed maturity securities and a reconciliation to ending carrying value presented for fixed maturity securities.
March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Fixed maturity securities available-for-sale$326,685 $340,005 $353,809 $354,809 $332,941 
Contractholder-directed equity securities and fair value option securities11,145 11,911 12,276 13,319 12,975 
Total fixed maturity securities337,830 351,916 366,085 368,128 345,916 
Less: Contractholder-directed equity securities9,914 10,548 10,865 11,708 11,322 
Less: Effects of consolidating under GAAP certain VIEs that are treated as CSEs— — — 
Fixed maturity securities$327,913 $341,365 $355,220 $356,420 $334,594 
(5)Other limited partnership interests includes investment income related to private equity investments of $311 million, ($607) million, $504 million, $705 million and $1,278 million for the three months ended March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021, respectively, and $311 million and $1,278 million for the year-to-date period ended March 31, 2020 and March 31, 2021, respectively. The annualized yields for these periods were 16.83%, (32.66)%, 26.57%, 33.61%, 53.35%, 16.83% and 53.35%, respectively.
(6)Other limited partnership interests includes ending carrying value related to private equity investments of $7,649 million, $7,221 million, $7,942 million, $8,827 million and $10,321 million at March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021, respectively.
(7)Ending carrying value excludes the effects of consolidating under GAAP certain VIEs that are treated as CSEs of $3 million at June 30, 2020, September 30, 2020 and December 31, 2020, and less than $1 million at March 31, 2020 and March 31, 2021.
(8)Adjusted net investment income reflects the adjustments as presented on Page 5.
(9)Investment portfolio gains (losses) and Derivative gains (losses) reflect the non-GAAP adjustments as presented below:
For the Three Months EndedFor the Year-to-Date Period Ended
March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Net investment gains (losses) $(288)$231 $(20)$(33)$134 $(288)$134 
Less: Operating joint venture adjustments— — — (1)— — — 
Less: Change in estimated fair value of other limited partnership interests and real estate joint ventures(13)
Less: Non-investment portfolio gains (losses)24 (165)(104)(10)24 (10)
Less: Divested businesses— — 18 — 28 — 28 
Investment portfolio gains (losses) $(313)$242 $124 $67 $107 $(313)$107 
For the Three Months EndedFor the Year-to-Date Period Ended
March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Net derivative gains (losses) $4,201 $(710)$(581)$(1,561)$(2,235)$4,201 $(2,235)
Less: Investment hedge adjustments138 188 229 260 220 138 220 
Less: Settlement of foreign currency earnings hedges— — — — — — — 
Less: PAB hedge adjustments(5)(2)(1)(1)— (5)— 
Less: Divested businesses$— $— $— $— $(1)$— $(1)
Derivative gains (losses) $4,068 $(896)$(809)$(1,820)$(2,454)$4,068 $(2,454)
(10)Amounts presented are based on ratings of NRSRO and the applicable NAIC designation from the NAIC published comparison of NRSRO ratings to NAIC designations, except for certain mortgage-backed securities (non-agency residential mortgage-backed securities and commercial mortgage-backed securities). NRSRO ratings are based on availability of applicable ratings. If no NRSRO rating is available, then an internally developed rating is used. Over time, credit ratings can migrate, up or down, through the NRSRO continuous monitoring process. Amounts presented for certain mortgage-backed securities held by MetLife, Inc.'s insurance subsidiaries that maintain the NAIC statutory basis of accounting reflect designations based on revised NAIC methodologies. The NAIC's present methodology is to evaluate certain mortgage-backed securities held by insurers using revised NAIC methodologies on an annual basis. An internally developed designation is used until a final designation becomes available from the NAIC annual review. These revised NAIC designations may not correspond to NRSRO ratings.
32

imagk051.jpg
Appendix






APPENDIX
METLIFE
RECONCILIATION DETAIL
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Reconciliation to Adjusted Earnings Available to Common Shareholders
Net income (loss) available to MetLife, Inc.'s common shareholders$4,366 $68 $633 $124 $290 $4,366 $290 
Add: Preferred stock dividends32 77 59 34 68 32 68 
Add: Preferred stock redemption premium— — 14 — — — — 
Add: Net Income (loss) attributable to noncontrolling interests— 
Net income (loss) 4,401 150 709 158 363 $4,401 $363 
Less: adjustments from net income (loss) to adjusted earnings:
Net investment gains (losses)(288)231 (20)(33)134 (288)134 
Net derivative gains (losses)4,201 (710)(581)(1,561)(2,235)4,201 (2,235)
Premiums - Divested businesses
32 20 — — 865 32 865 
Universal life and investment-type product policy fees
Unearned revenue adjustments18 — 18 — 
GMIB fees26 25 26 25 25 26 25 
Divested businesses— — — — 
Net investment income
Investment hedge adjustments(138)(188)(229)(260)(220)(138)(220)
Operating joint venture adjustments— — — — — — 
Unit-linked contract income(1,140)818 262 628 207 (1,140)207 
Securitization entities income— — — — — — — 
Certain partnership distributions(4)(1)— (6)(3)(4)(3)
Divested businesses22 14 36 22 36 
Other revenues
Settlement of foreign currency earnings hedges— — — — — — — 
TSA fees42 39 39 39 35 42 35 
Divested businesses— — — — 11 — 11 
Policyholder benefits and claims and policyholder dividends
PBC hedge adjustments(9)(9)(9)(10)(9)(9)(9)
PDO adjustments— — — — — — — 
Inflation and pass-through adjustments(48)(106)37 (53)78 (48)78 
GMIB costs141 (90)(231)(180)(128)141 (128)
Market value adjustments(11)(21)(21)(17)(23)(11)(23)
Divested businesses(24)(18)(13)— (582)(24)(582)
Interest credited to policyholder account balances
PAB hedge adjustments— — 
Unit-linked contract costs1,138 (796)(266)(612)(210)1,138 (210)
Divested businesses(5)(7)(2)— — (5)— 
Capitalization of DAC - Divested businesses
— — 89 89 
Amortization of DAC and VOBA
Related to NIGL and NDGL(30)(64)(65)(30)
Related to GMIB fees and GMIB costs(13)(7)11 13 (13)13 
Related to market value adjustments— — — — — — — 
Divested businesses(6)(3)— — (98)(6)(98)
Amortization of negative VOBA
Related to market value adjustments— — — — — — — 
Divested businesses— — — — — — — 
Interest expense on debt
Securitization entities debt expense— — — — — — — 
Divested businesses— — — — (1)— (1)
Other expenses
Noncontrolling interests
Regulatory implementation costs(2)— (6)(12)(2)
Acquisition, integration and other costs(6)— (7)(29)(4)(6)(4)
TSA fees(42)(39)(39)(39)(35)(42)(35)
Divested businesses(19)(23)(7)(9)(232)(19)(232)
Goodwill impairment— — — — — — — 
Provision for income tax (expense) benefit(928)151 195 455 605 (928)605 
Adjusted earnings1,481 835 1,637 1,872 2,033 1,481 2,033 
Less: Preferred stock dividends32 77 59 34 68 32 68 
Adjusted earnings available to common shareholders$1,449 $758 $1,578 $1,838 $1,965 $1,449 $1,965 
A-1

APPENDIX
METLIFE
NOTABLE ITEMS (1)
METLIFE TOTAL
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Actuarial assumption review and other insurance adjustments$— $— $(203)$— $— $— $— 
Expense initiative costs— — — — — — — 
Interest on tax adjustments
— — — — — — — 
Tax adjustments— — — — — — — 
Total notable items$— $— $(203)$— $— $— $— 
ASIA
  For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Actuarial assumption review and other insurance adjustments
$— $— $(28)$— $— $— $— 
Total notable items
$— $— $(28)$— $— $— $— 
LATIN AMERICA
  
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)
March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Actuarial assumption review and other insurance adjustments
$— $— $(9)$— $— $— $— 
Total notable items
$— $— $(9)$— $— $— $— 
EMEA
  
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)
March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Actuarial assumption review and other insurance adjustments
$— $— $(31)$— $— $— $— 
Total notable items
$— $— $(31)$— $— $— $— 
METLIFE HOLDINGS
  
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)
March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021March 31, 2020March 31, 2021
Actuarial assumption review and other insurance adjustments
$— $— $(135)$— $— $— $— 
Total notable items
$— $— $(135)$— $— $— $— 
(1)These notable items represent a positive (negative) impact to adjusted earnings available to common shareholders. Notable items reflect the unexpected impact of events that affect MetLife's results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results.
A-2

APPENDIX
METLIFE
EQUITY DETAILS, BOOK VALUE DETAILS AND RETURN ON EQUITY
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Total MetLife, Inc.'s stockholders' equity$70,221 $75,693 $73,316 $74,558 $65,864 
Less: Preferred stock
4,312 4,312 4,312 4,312 4,312 
MetLife, Inc.'s common stockholders' equity 65,909 71,381 69,004 70,246 61,552 
Less: Net unrealized investment gains (losses), net of income tax
20,369 25,913 22,869 23,730 16,712 
  Defined benefit plans adjustment, net of income tax(1,985)(1,968)(1,954)(1,863)(1,848)
Total MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA$47,525 $47,436 $48,089 $48,379 $46,688 
Less: Goodwill, net of income tax
8,828 8,910 9,021 10,090 9,571 
  VODA and VOCRA, net of income tax
276 264 253 844 807 
Total MetLife, Inc.'s tangible common stockholders' equity$38,421 $38,262 $38,815 $37,445 $36,310 
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Total MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA$47,525 $47,436 $48,089 $48,379 $46,688 
Less: Accumulated year-to-date total notable items (2)
— — (203)(203)— 
Total MetLife, Inc.'s common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)$47,525 $47,436 $48,292 $48,582 $46,688 
Unaudited (In millions, except per share data)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Book value per common share $72.62 $78.65 $76.20 $78.67 $70.08 
Less: Net unrealized investment gains (losses), net of income tax
22.45 28.55 25.26 26.58 19.02 
  Defined benefit plans adjustment, net of income tax
(2.19)(2.17)(2.16)(2.09)(2.10)
Book value per common share, excluding AOCI other than FCTA$52.36 $52.27 $53.10 $54.18 $53.16 
Less: Goodwill, net of income tax
9.73 9.82 9.96 11.29 10.90 
  VODA and VOCRA, net of income tax
0.30 0.29 0.28 0.95 0.92 
Book value per common share - tangible common stockholders' equity$42.33 $42.16 $42.86 $41.94 $41.34 
Common shares outstanding, end of period 907.6 907.6 905.6 892.9 878.3 
For the Three Months Ended (1)
Unaudited (In millions, except ratios)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
Return on MetLife, Inc.'s:
Common stockholders' equity 27.1 %0.4 %3.6 %0.7 %1.8 %
Adjusted return on MetLife, Inc.'s:
Common stockholders' equity 9.0 %4.4 %9.0 %10.6 %11.9 %
Common stockholders' equity, excluding AOCI other than FCTA 12.6 %6.4 %13.2 %15.2 %16.5 %
Common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)12.6 %6.4 %14.9 %15.2 %16.5 %
Tangible common stockholders' equity (3) 15.8 %8.0 %16.5 %19.4 %21.5 %
Average common stockholders' equity $64,357 $68,645 $70,193 $69,625 $65,899 
Average common stockholders' equity, excluding AOCI other than FCTA $46,175 $47,481 $47,763 $48,234 $47,534 
Average common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)$46,175 $47,481 $47,864 $48,437 $47,534 
Average tangible common stockholders' equity
$36,996 $38,342 $38,539 $38,130 $36,878 
(1) Annualized using quarter-to-date results.
(2)Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively. See Page A-2 for further detail.
(3)Adjusted earnings available to common shareholders used to calculate the return on tangible common stockholders' equity excludes the impact of amortization of VODA and VOCRA, net of income tax, for the three months ended March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021 of $8 million, $10 million, $7 million, $8 million and $20 million, respectively.
A-3

APPENDIX
METLIFE
ADJUSTED PREMIUMS, FEES AND OTHER REVENUES, OTHER EXPENSES AND ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS - CONSTANT CURRENCY BASIS
 ADJUSTED PREMIUMS, FEES AND OTHER REVENUES, ON A CONSTANT CURRENCY BASIS
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
U.S. (1)$6,189 $5,692 $6,833 $10,578 $6,392 
ASIA 2,161 2,085 2,298 2,148 2,161 
LATIN AMERICA929 824 814 892 875 
EMEA 716 692 693 717 678 
METLIFE HOLDINGS (1)1,233 1,208 1,206 1,264 1,163 
CORPORATE & OTHER (1)96 86 75 112 144 
Adjusted premiums, fees and other revenues, on a constant currency basis$11,324 $10,587 $11,919 $15,711 $11,413 
Adjusted premiums, fees and other revenues$11,216 $10,401 $11,820 $15,700 $11,413 
ASIA (including operating joint ventures) (2), (3)$2,452 $2,366 $2,599 $2,442 $2,506 
 OTHER EXPENSES ON A CONSTANT CURRENCY BASIS
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
U.S. (1)$1,066 $1,012 $1,026 $1,058 $911 
ASIA 904 818 881 930 899 
LATIN AMERICA342 337 331 358 335 
EMEA341 345 346 350 349 
METLIFE HOLDINGS (1)228 239 231 244 253 
CORPORATE & OTHER (1)136 134 120 235 107 
Adjusted other expenses on a constant currency basis$3,017 $2,885 $2,935 $3,175 $2,854 
Adjusted other expenses$2,981 $2,817 $2,899 $3,175 $2,854 
ASIA (including operating joint ventures) (2), (3)$1,004 $929 $986 $1,039 $1,014 
 ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS ON A CONSTANT CURRENCY BASIS
For the Three Months Ended
Unaudited (In millions)March 31, 2020June 30, 2020September 30, 2020December 31, 2020March 31, 2021
U.S. (1)$780 $523 $900 $1,021 $784 
ASIA 367 272 471 497 623 
LATIN AMERICA93 154 44 21 40 
EMEA 80 122 54 82 71 
METLIFE HOLDINGS (1)277 20 253 426 618 
CORPORATE & OTHER (1)(131)(289)(131)(198)(171)
Adjusted earnings available to common shareholders on a constant currency basis$1,466 $802 $1,591 $1,849 $1,965 
Adjusted earnings available to common shareholders$1,449 $758 $1,578 $1,838 $1,965 
 (1) Amounts on a reported basis, as constant currency impact is not significant.
 (2) Adjusted premiums, fees and other revenues as well as other expenses are reported as part of net investment income on the statements of adjusted earnings available to common shareholders on Page 18 for operating joint ventures.
 (3) Includes MetLife, Inc.'s percentage interest in operating joint ventures of: (i) China, (ii) India, (iii) Malaysia and (iv) Vietnam, which are consolidated using the equity method of accounting.
A-4

METLIFE
NON-GAAP AND OTHER FINANCIAL DISCLOSURES

In this QFS, MetLife presents certain measures of its performance on a consolidated and segment basis that are not calculated in accordance with GAAP. We believe that these non-GAAP financial measures enhance the understanding for MetLife and its investors of MetLife's performance by highlighting the results of operations and the underlying profitability drivers of our business. Segment-specific financial measures are calculated using only the portion of consolidated results attributable to that specific segment.

The following non-GAAP financial measures should not be viewed as substitutes for the most directly comparable financial measures calculated in accordance with GAAP:
Non-GAAP financial measures:Comparable GAAP financial measures:
(i)total adjusted revenues(i)total revenues
(ii)total adjusted expenses(ii)total expenses
(iii)adjusted premiums, fees and other revenues(iii)premiums, fees and other revenues
(iv)adjusted premiums, fees & other revenues, excluding PRT (iv)premiums, fees and other revenues
(v)adjusted net investment income(v)net investment income
(vi)adjusted earnings(vi)net income (loss)
(vii)adjusted earnings available to common shareholders(vii)net income (loss) available to MetLife, Inc.’s common shareholders
(viii)adjusted earnings available to common shareholders, excluding total notable items(viii)net income (loss) available to MetLife, Inc.’s common shareholders
(ix)adjusted earnings available to common shareholders per diluted common share(ix)net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share
(x)adjusted earnings available to common shareholders, excluding total notable items, per diluted common share(x)net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share
(xi)adjusted return on equity(xi)return on equity
(xii)adjusted return on equity, excluding AOCI other than FCTA(xii)return on equity
(xiii)adjusted return on equity, excluding total notable items (excludes AOCI other than FCTA)(xiii)return on equity
(xiv)adjusted tangible return on equity(xiv)return on equity
(xv)investment portfolio gains (losses)(xv)net investment gains (losses)
(xvi)derivative gains (losses)(xvi)net derivative gains (losses)
(xvii)adjusted capitalization of DAC(xvii)capitalization of DAC
(xviii)total MetLife, Inc.’s tangible common stockholders’ equity(xviii)total MetLife, Inc.’s stockholders’ equity
(xix)total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA(xix)total MetLife, Inc.’s stockholders’ equity
(xx)total MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA)(xx)total MetLife, Inc.’s stockholders’ equity
(xxi)book value per common share, excluding AOCI other than FCTA(xxi)book value per common share
(xxii)book value per common share - tangible common stockholders' equity(xxii)book value per common share
(xxiii)adjusted other expenses(xxiii)other expenses
(xxiv)adjusted other expenses, net of adjusted capitalization of DAC(xxiv)other expenses, net of capitalization of DAC
(xxv)adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses(xxv)other expenses, net of capitalization of DAC
(xxvi)adjusted expense ratio(xxvi)expense ratio
(xxvii)adjusted expense ratio, excluding total notable items related to other adjusted expenses and PRT(xxvii)expense ratio
(xxviii)direct expenses(xxviii)other expenses
(xxix)direct expenses, excluding total notable items related to direct expenses(xxix)other expenses
(xxx)direct expense ratio(xxx)expense ratio
(xxxi)direct expense ratio, excluding total notable items related to direct expenses and PRT(xxxi)expense ratio
Any of these financial measures shown on a constant currency basis reflect the impact of changes in foreign currency exchange rates and are calculated using the average foreign currency exchange rates for the most recent period. As a result, comparable prior period amounts are updated each period to reflect the most recent period average foreign currency exchange rates.
Reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measures are included in this QFS and in this period’s earnings news release, which is available at www.metlife.com.

A-5

METLIFE
NON-GAAP AND OTHER FINANCIAL DISCLOSURES (CONTINUED)
Our definitions of non-GAAP and other financial measures discussed in this QFS may differ from those used by other companies:

Adjusted earnings and related measures
adjusted earnings;
adjusted earnings available to common shareholders;
adjusted earnings available to common shareholders, excluding total notable items;
adjusted earnings available to common shareholders per diluted common share;
adjusted earnings available to common shareholders, excluding total notable items per diluted common share; and
adjusted earnings available to common shareholders on a constant currency basis.
These measures are used by management to evaluate performance and allocate resources. Consistent with GAAP guidance for segment reporting, adjusted earnings and components of, or other financial measures based on, adjusted earnings are also MetLife’s GAAP measures of segment performance. Adjusted earnings and other financial measures based on adjusted earnings are also the measures by which MetLife senior management’s and many other employees’ performance is evaluated for the purposes of determining their compensation under applicable compensation plans. Adjusted earnings and other financial measures based on adjusted earnings allow analysis of MetLife's performance relative to its business plan and facilitate comparisons to industry results.

Adjusted earnings is defined as adjusted revenues less adjusted expenses, net of income tax. Adjusted earnings available to common shareholders is defined as adjusted earnings less preferred stock dividends.
Adjusted revenues and adjusted expenses
These financial measures, along with the related adjusted premiums, fees and other revenues, focus on our primary businesses principally by excluding the impact of market volatility, which could distort trends, and revenues and costs related to non-core products and certain entities required to be consolidated under GAAP. Also, these measures exclude results of discontinued operations under GAAP and other businesses that have been or will be sold or exited by MetLife but do not meet the discontinued operations criteria under GAAP (“Divested businesses”). Divested businesses also include the net impact of transactions with exited businesses that have been eliminated in consolidation under GAAP and costs relating to businesses that have been or will be sold or exited by MetLife that do not meet the criteria to be included in results of discontinued operations under GAAP. Adjusted revenues also excludes NIGL and NDGL. Adjusted expenses also excludes goodwill impairments.
The following additional adjustments are made to revenues, in the line items indicated, in calculating adjusted revenues:
Universal life and investment-type product policy fees excludes the amortization of unearned revenue related to NIGL and NDGL (“Unearned revenue adjustments”) and certain variable annuity GMIB fees (“GMIB fees”);
Net investment income: (i) includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of investments or that are used to replicate certain investments, but do not qualify for hedge accounting treatment (“Investment hedge adjustments”), (ii) excludes post-tax adjusted earnings adjustments relating to insurance joint ventures accounted for under the equity method (“Operating joint venture adjustments”), (iii) excludes certain amounts related to contractholder-directed equity securities (“Unit-linked contract income”), (iv) excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP (“Securitization entities income”), and (v) includes distributions of profits from certain other limited partnership interests that were previously accounted for under the cost method, but are now accounted for at estimated fair value, where the change in estimated fair value is recognized in NIGL under GAAP ("Certain partnership distributions"); and
Other revenues is adjusted for settlements of foreign currency earnings hedges and excludes fees received in association with services provided under transition service agreements ("TSA fees").
The following additional adjustments are made to expenses, in the line items indicated, in calculating adjusted expenses:
Policyholder benefits and claims and policyholder dividends excludes: (i) amortization of basis adjustments associated with de-designated fair value hedges of future policy benefits ("PBC hedge adjustments"), (ii) changes in the policyholder dividend obligation related to NIGL and NDGL (“PDO adjustments”), (iii) inflation-indexed benefit adjustments associated with contracts backed by inflation-indexed investments and amounts associated with periodic crediting rate adjustments based on the total return of a contractually referenced pool of assets and other pass-through adjustments (“Inflation and pass-through adjustments”), (iv) benefits and hedging costs related to GMIBs (“GMIB costs”), and (v) market value adjustments associated with surrenders or terminations of contracts (“Market value adjustments”);
Interest credited to policyholder account balances includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of policyholder account balances but do not qualify for hedge accounting treatment (“PAB hedge adjustments”) and excludes certain amounts related to net investment income earned on contractholder-directed equity securities (“Unit-linked contract costs”);
Amortization of DAC and VOBA excludes amounts related to: (i) NIGL and NDGL, (ii) GMIB fees and GMIB costs, and (iii) Market value adjustments;
Amortization of negative VOBA excludes amounts related to Market value adjustments;
Interest expense on debt excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP (“Securitization entities debt expense”); and
Other expenses excludes: (i) noncontrolling interests, (ii) implementation of new insurance regulatory requirements costs (“Regulatory implementation costs”) and (iii) acquisition, integration and other costs. Other expenses includes TSA fees.
Adjusted earnings also excludes the recognition of certain contingent assets and liabilities that could not be recognized at acquisition or adjusted for during the measurement period under GAAP business combination accounting guidance.

The tax impact of the adjustments mentioned above are calculated net of the U.S. or foreign statutory tax rate, which could differ from MetLife's effective tax rate. Additionally, the provision for income tax (expense) benefit also includes the impact related to the timing of certain tax credits, as well as certain tax reforms.

In addition, adjusted earnings available to common shareholders excludes the impact of preferred stock redemption premium. which is reported as a reduction to net income (loss) available to MetLife, Inc.’s common shareholders.
Investment portfolio gains (losses) and derivative gains (losses)

These are measures of investment and hedging activity. Investment portfolio gains (losses) principally excludes amounts that are reported within net investment gains (losses) but do not relate to the performance of the investment portfolio, such as gains (losses) on sales and divestitures of businesses and goodwill impairment, as well as investment portfolio gains (losses) of divested businesses. Derivative gains (losses) principally excludes earned income on derivatives and amortization of premium on derivatives, where such derivatives are either hedges of investments or are used to replicate certain investments, and where such derivatives do not qualify for hedge accounting. This earned income and amortization of premium is reported within adjusted earnings and not within derivative gains (losses).
A-6


METLIFE
NON-GAAP AND OTHER FINANCIAL DISCLOSURES (CONTINUED)
Return on equity, allocated equity, tangible equity and related measures
Total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA: Total MetLife, Inc.’s common stockholders’ equity, excluding the net unrealized investment gains (losses) and defined benefit plans adjustment components of AOCI, net of income tax.
Total MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA): Total MetLife, Inc.’s common stockholders’ equity, excluding the net unrealized investment gains (losses), defined benefit plans adjustment components of AOCI and total notable items, net of income tax.
Return on MetLife, Inc.’s common stockholders’ equity: net income (loss) available to MetLife, Inc.’s common shareholders divided by MetLife, Inc.'s average common stockholders’ equity.
Adjusted return on MetLife, Inc.’s common stockholders’ equity: adjusted earnings available to common shareholders divided by MetLife, Inc.'s average common stockholders’ equity.
Adjusted return on MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA: adjusted earnings available to common shareholders divided by MetLife, Inc.'s average common stockholders’ equity, excluding AOCI other than FCTA.
Adjusted return on MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA): adjusted earnings available to common shareholders, excluding total notable items, divided by MetLife, Inc.'s average common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA).
Allocated equity: portion of MetLife, Inc.’s common stockholders’ equity that management allocates to each of its segments and sub-segments based on local capital requirements and economic capital. Economic capital is an internally developed risk capital model, the purpose of which is to measure the risk in the business and to provide a basis upon which capital is deployed. MetLife management periodically reviews this model to ensure that it remains consistent with emerging industry practice standards and the local capital requirements; allocated equity may be adjusted if warranted by such review. Allocated equity excludes the impact of AOCI other than FCTA.
Adjusted return on allocated equity: adjusted earnings available to common shareholders divided by allocated equity.
The above measures represent a level of equity consistent with the view that, in the ordinary course of business, we do not plan to sell most investments for the sole purpose of realizing gains or losses. Also, refer to the utilization of adjusted earnings and components of, or other financial measures based on, adjusted earnings mentioned above.
Total MetLife, Inc.’s tangible common stockholders’ equity or tangible equity: Total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA, reduced by the impact of goodwill, VODA and VOCRA, all net of income tax.
Adjusted return on MetLife, Inc.’s tangible common stockholders’ equity: adjusted earnings available to common shareholders, excluding amortization of VODA and VOCRA, net of income tax, divided by MetLife, Inc.’s average tangible common stockholders’ equity.
Allocated tangible equity: Allocated equity reduced by the impact of goodwill, VODA and VOCRA, all net of income tax.
Adjusted return on allocated tangible equity: adjusted earnings available to common shareholders, excluding amortization of VODA and VOCRA, net of income tax, divided by allocated tangible equity.
The above measures are, when considered in conjunction with regulatory capital ratios, a measure of capital adequacy.
Expense ratio, direct expense ratio, adjusted expense ratio and related measures
Expense ratio: other expenses, net of capitalization of DAC, divided by premiums, fees and other revenues.
Direct expense ratio: adjusted direct expenses divided by adjusted premiums, fees and other revenues.
Direct expense ratio, excluding total notable items related to direct expenses and PRT: adjusted direct expenses, excluding total notable items related to direct expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.
Adjusted expense ratio: adjusted other expenses, net of adjusted capitalization of DAC, divided by adjusted premiums, fees and other revenues.
Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT: adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.
General account assets under management and related measures
GA AUM is used by MetLife to describe assets in its GA investment portfolio which are actively managed and stated at estimated fair value. GA AUM is comprised of GA total investments and cash and cash equivalents, excluding policy loans, contractholder-directed equity securities, fair value option securities and certain other invested assets, as substantially all of these assets are not actively managed in MetLife’s GA investment portfolio. Mortgage loans (including commercial, agricultural and residential) and real estate and real estate joint ventures included in GA AUM (at net asset value, net of deduction for encumbering debt) have been adjusted from carrying value to estimated fair value. At the segment level, intersegment balances (intercompany activity, primarily related to investments in subsidiaries, that eliminate at the MetLife consolidated level) are excluded from GA AUM.

GA AUM (at amortized cost) excludes the following adjustments: (i) unrealized gain (loss) on investments carried at estimated fair value and (ii) adjustments from carrying value to estimated fair value on mortgage loans (including commercial, agricultural and residential) and real estate and real estate joint ventures. GA AUM (at amortized cost) is presented net of related allowance for credit loss.
Other items
The following additional information is relevant to an understanding of our performance results:
Statistical sales information for Latin America, Asia and EMEA: calculated using 10% of single-premium deposits (mainly from retirement products such as variable annuity, fixed annuity and pensions), 20% of single-premium deposits from credit insurance and 100% of annualized full-year premiums and fees from recurring-premium policy sales of all products (mainly from risk and protection products such as individual life, accident & health and group). Sales statistics do not correspond to revenues under GAAP, but are used as relevant measures of business activity.
A-7

METLIFE
ACRONYMS
 
AOCIAccumulated other comprehensive income (loss)
CSEConsolidated securitization entity
DACDeferred policy acquisition costs
EMEAEurope, the Middle East and Africa
FCTAForeign currency translation adjustments
GAGeneral account
GA AUMGeneral account assets under management
GAAPAccounting principles generally accepted in the United States of America
GICsGuaranteed interest contracts
GMIBGuaranteed minimum income benefits
NAICNational Association of Insurance Commissioners
NDGLNet derivative gains (losses)
NIGLNet investment gains (losses)
NRSRONationally Recognized Statistical Rating Organizations
PABPolicyholder account balances
PBCPolicyholder benefits and claims
PDOPolicyholder dividend obligation
PRTPension risk transfers
QFSQuarterly financial supplement
TSATransition service agreement
VIEVariable interest entity
VOBAValue of business acquired
VOCRAValue of customer relationships acquired
VODAValue of distribution agreements
A-8


imagk051.jpg
navigatinglifetogethera041.jpg