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8-K - 8-K - Coursera, Inc.d196253d8k.htm

Exhibit 99.1

 

LOGO

Coursera Reports First Quarter Fiscal 2021 Financial Results

 

   

Revenue grows 64% Year Over Year

 

   

Professional Certificates momentum drives registered learners to 82 million

 

LOGO

MOUNTAIN VIEW, Calif. – May 4, 2021 – Coursera (NYSE: COUR) today announced financial results for its first quarter of fiscal 2021, ended March 31, 2021.

“The COVID-19 pandemic has dramatically changed the way we learn, teach, and work. Our strong first-quarter performance reflects the continued trend of individuals and institutions embracing online learning to develop skills for a digital future,” said Coursera CEO Jeff Maggioncalda. “We believe the digital transformation of higher education is only in the early innings, and we see many opportunities to drive growth for Coursera in the years ahead.”

Financial Highlights for First Quarter Fiscal 2021

 

   

Total revenue was $88.4 million, up 64% from $53.8 million a year ago.

 

   

Gross profit was $49.5 million or 56.1% of revenue, up 71% from $28.9 million a year ago. Non-GAAP gross profit was $49.6 million or 56.2% of revenue, up 71% from $29.0 million a year ago.

 

   

Net loss was $(18.7) million or (21.1)% of revenue, compared to $(14.3) million or (26.6)% of revenue a year ago. Non-GAAP net loss was $(13.4) million or (15.1)% of revenue, compared to $(11.3) million or (21.0)% of revenue a year ago.

 

   

Adjusted EBITDA was $(10.1) million or (11.5)% of revenue, compared to $(9.9) million or (18.4)% of revenue a year ago.

 

   

Net cash used in operating activities was $(4.3) million, compared to $(7.5) million a year ago. Free cash flow was $(8.6) million, compared to $(9.9) million a year ago.

For more information regarding the non-GAAP financial measures discussed in this press release, please see “Non-GAAP Financial Measures” and “Reconciliation of GAAP to Non-GAAP Financial Measures” below.

“During the first quarter, we demonstrated our ability to scale all parts of our business with revenue growth of 64% year-on-year,” said Ken Hahn, Coursera’s CFO. “Our freemium model allows us to acquire learners at a low cost and meet their lifelong learning needs with a growing selection of premium, job-relevant content and credentials.”

Operating Segment Highlights

 

   

Consumer revenue for the first quarter was $51.9 million, up 61% from a year ago on broad-based strength across all regions and strong adoption of recently launched Professional Certificates. Segment gross margin was $29.7 million, or 57% of Consumer revenue, compared to 54% a year ago. The company added 5 million new registered learners during the quarter for a total of 82 million.


   

Enterprise revenue for the first quarter was $24.5 million, up 63% from a year ago. Paid Enterprise Customers increased 84% from a year ago to 479 as businesses, governments, and campuses deploy Coursera to upskill and re-skill individuals. Segment gross margin was $16.6 million, or 68% of Enterprise revenue, compared to 70% a year ago. Our Net Retention Rate (NRR) for Paid Enterprise Customers was 113%.

 

   

Degrees revenue for the first quarter was $12.0 million, up 81% from a year ago as prior cohorts scale and students begin newly launched programs. Segment gross margin was 100% of Degrees revenue. There is no content cost attributable to the Degrees segment as students pay tuition directly to the university, and the university pays us a fee based on the amount of tuition. The total number of Degrees Students reached 13,493, up 88% from a year ago.

All key business metrics are as of March 31, 2021. For more information regarding the metrics discussed in this press release, please see “Key Business Metrics Definitions” below.

Content and Platform Highlights

 

   

Content and Credentials: Expanded our stackable system of branded content and credentials from leading universities and companies:

 

     

Announced 5 new degrees, 6 MasterTrack® programs, 4 university certificates, and a growing selection of Guided Projects to prepare learners for in-demand jobs.

 

     

Launched 3 additional entry-level Professional Certificates from leading technology companies, including IBM and Salesforce.

 

     

Welcomed 10 new university partners, spanning the globe from the U.S. and Latin America to the Middle East and Asia.

 

   

Learning Platform: Announced new platform features and functionality to support learner goals, educator efficiency, and skill-based learning within institutions:

 

     

Learners: New features include real-time, personalized content recommendations, preferred language subtitle translations for over 2,000 top courses, and WCAG 2.1AA accessibility support across desktop and mobile experiences for learners of all abilities.

 

     

Educators: Piloted scalable tools for educators to author content efficiently and effectively including upload-based authoring and LMS content ingestion to Coursera, speeding up the authoring process and saving educators time building their course.

 

     

Institutions: New features include the Data Science Academy and SkillSets to help organizations develop, measure, and benchmark skills.

Highlights reflect developments since December 31, 2020 through today’s announcement. For additional information on these developments, see the Coursera Blog at blog.coursera.org.


Financial Outlook

 

   

Second quarter fiscal 2021:

 

     

Revenue in the range of $89 to $93 million

 

     

Adjusted EBITDA in the range of $(9.5) to $(12.5) million

 

   

Full-year fiscal 2021:

 

     

Revenue in the range of $369 to $381 million

 

     

Adjusted EBITDA in the range of $(45.5) to $(52.5) million

Actual results may differ materially from Coursera’s Financial Outlook as a result of, among other things, the factors described under “Special Note on Forward-Looking Statements” below.

A reconciliation of non-GAAP guidance measures to corresponding GAAP guidance measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty regarding, and the potential variability of, expenses that may be incurred in the future. Stock-based compensation expense-related charges, including employer payroll tax-related items on employee stock transactions, are impacted by the timing of employee stock transactions, the future fair market value of our common stock, and our future hiring and retention needs, all of which are difficult to predict and subject to constant change. We have provided a reconciliation of GAAP to non-GAAP financial measures in the financial statement tables for our historical non-GAAP financial results included in this press release.

Conference Call Details

As previously announced, Coursera will hold a conference call to discuss its first quarter performance today, May 4, 2021 at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time).

A live, audio-only webcast of the conference call and earnings release materials will be available to the public on the company’s Investor Relations page at investor.coursera.com. For those unable to listen to the broadcast live, an archived replay will be accessible in the same location for one year.

Disclosure Information

In compliance with disclosure obligations under Regulation FD, Coursera announces material information to the public through a variety of means, including filings with the Securities and Exchange Commission, press releases, company blog posts, public conference calls and webcasts, as well as the investor relations website.

About Coursera

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 82 million registered learners as of March 31, 2021. Coursera partners with over 200 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. More than 6,000 institutions have used Coursera to upskill and reskill their employees, citizens, and students, including in high-demand fields such as data science, technology, and business.


Contacts:

For investors: Cam Carey, ir@coursera.org

For media: Arunav Sinha, press@coursera.org

# # #

Key Business Metrics Definitions

Registered Learners

We count the total number of registered learners at the end of each period. For purposes of determining our registered learner count, we treat each customer account that registers with a unique email as a registered learner and adjust for any spam, test accounts, and cancellations. Our registered learner count is not intended as a measure of active engagement. New registered learners are individuals that register in a particular period.

Paid Enterprise Customers

We count the total number of Paid Enterprise Customers at the end of each period. For purposes of determining our customer count, we treat each customer account that has a corresponding contract as a unique customer, and a single organization with multiple divisions, segments, or subsidiaries may be counted as multiple customers. We define a “Paid Enterprise Customer” as a customer who purchases Coursera via our direct sales force. For purposes of determining our Paid Enterprise Customer count, we exclude our Enterprise customers who do not purchase Coursera via our direct sales force, which include organizations engaging on our platform through our Coursera for Teams offering or through our channel partners.

Net Retention Rate (NRR) for Paid Enterprise Customers

We calculate annual recurring revenue (“ARR”) by annualizing each customer’s monthly recurring revenue (“MRR”) for the most recent month at period end. We calculate “Net Retention Rate” as of a period end by starting with the ARR from all Paid Enterprise Customers as of the twelve months prior to such period end, or Prior Period ARR. We then calculate the ARR from these same Paid Enterprise Customers as of the current period end, or Current Period ARR. Current Period ARR includes expansion within Paid Enterprise Customers and is net of contraction or attrition over the trailing twelve months, but excludes revenue from new Paid Customers in the current period. We then divide the total Current Period ARR by the total Prior Period ARR to arrive at our Net Retention Rate.

Number of Degrees Students

We count the total number of Degrees students for each period. For purposes of determining our Degrees student count, we include all the students that are matriculated in a degree program and who are enrolled in one or more courses in such degree program during the period. If a degree term spans across multiple quarters, said student is counted as active in all quarters of the degree term. For purposes of determining our Degrees student count, we do not include students who are matriculated in the degree but are not enrolled in a course in that period.


Non-GAAP Financial Measures

In addition to financial information presented in accordance with GAAP, this press release includes non-GAAP gross profit, non-GAAP net loss, adjusted EBITDA, adjusted EBITDA margin and Free Cash Flow, each of which is a non-GAAP financial measure. These are key measures used by our management to help us analyze our financial results, establish budgets and operational goals for managing our business, evaluate our performance, and make strategic decisions. Accordingly, we believe that these non-GAAP financial measures provide useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and board of directors. In addition, we believe these measures are useful for period-to-period comparisons of our business. We also believe that the presentation of these non-GAAP financial measures provides an additional tool for investors to use in comparing our core business and results of operations over multiple periods with other companies in our industry, many of which present similar non-GAAP financial measures to investors, and to analyze our cash performance. However, the non-GAAP financial measures presented may not be comparable to similarly titled measures reported by other companies due to differences in the way that these measures are calculated. These non-GAAP financial measures are presented for supplemental informational purposes only and should not be considered as a substitute for or in isolation from financial information presented in accordance with GAAP. These non-GAAP metrics have limitations as analytical tools.

Non-GAAP Gross Profit and Non-GAAP Net Loss

We define non-GAAP gross profit and non-GAAP net loss as GAAP gross profit and GAAP net loss excluding the impact of stock-based compensation, and payroll tax expense related to stock-based activities. We believe the presentation of operating results that exclude these non-cash or non-recurring items provides useful supplemental information to investors and facilitates the analysis of our operating results and comparison of operating results across reporting periods.

Adjusted EBITDA and Adjusted EBITDA Margin

We define Adjusted EBITDA as our net loss excluding: (1) depreciation and amortization; (2) interest income, net; (3) stock-based compensation; (4) income tax expense; and (5) payroll tax expense related to stock-based activities. We define Adjusted EBITDA Margin as Adjusted EBITDA divided by revenue.

Free Cash Flow

Free Cash Flow is a non-GAAP financial measure that we calculate as net cash used in operating activities, less cash used for purchases of property, equipment, and software, and capitalized internal-use software costs. We exclude purchases of property, equipment and software, and capitalized internal-use software costs as we consider these capital expenditures to be a necessary component of our ongoing operations.


Reconciliations of the non-GAAP measures to the most directly comparable GAAP financial measures are included in the Appendix.

Special Note on Forward-Looking Statements

This press release contains forward-looking statements that involve substantial risks and uncertainties. Any statements contained in this press release that are not statements of historical facts may be deemed to be forward-looking statements. In some cases, you can identify forward-looking statements by the words “may,” “might,” “will,” “can,” “could,” “would,” “should,” “expect,” “intend,” “plan,” “objective,” “target,” “anticipate,” “believe,” “estimate,” “predict,” “project,” “potential,” “continue,” and “ongoing,” or the negative of these terms, or other comparable terminology intended to identify statements about the future. These forward-looking statements include statements regarding: the impact of the COVID-19 pandemic on our market, business and operations; trends in the online learning market, including with respect to developing skills for a digital future; trends in the higher education market; opportunities to drive growth for Coursera; the benefits of Coursera’s freemium model, including allowing Coursera to acquire learners at a low cost; features and anticipated benefits of our content and platform offerings; Coursera’s ability to scale its business; and our financial outlook, future financial performance, and expectations, among others. These forward-looking statements involve known and unknown risks, uncertainties, and other factors that may cause our actual results, levels of activity, performance, or achievements to be materially different from the information expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, the following: our ability to manage our growth; our limited operating history; the COVID-19 pandemic’s impact on our business and our industry; the nascency of online learning solutions and risks related to market adoption of online learning; our ability to maintain and expand our partnerships with our university and industry partners; our ability to attract and retain learners; our ability to increase sales of our Enterprise offering; our ability to compete effectively; regulatory matters impacting us or our partners; risks related to intellectual property; cyber security and privacy risks and regulations; potential disruptions to our platform; and our status as a B Corp, as well as the risks discussed in our Quarterly Report on Form 10-Q for the quarter ended March 31, 2021 and as detailed from time to time in our SEC filings. You should not rely upon forward-looking statements as predictions of future events. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee that the future results, levels of activity, performance, or events and circumstances reflected in the forward-looking statements will be achieved or occur. Moreover, neither we nor any other person assumes responsibility for the accuracy and completeness of the forward-looking statements. Such forward-looking statements relate only to events as of the date of this press release. We undertake no obligation to update any forward-looking statements except to the extent required by law.


Coursera Inc.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited)

(In thousands, except number of shares and per share amounts)

 

     Three Months Ended March 31,  
     2020     2021  
     (in thousands)  

Revenue

   $ 53,847     $ 88,362  

Cost of revenue(1)

     24,951       38,826  
  

 

 

   

 

 

 

Gross profit

     28,896       49,536  
  

 

 

   

 

 

 

Operating expenses:

    

Research and development(1)

     15,783       22,140  

Sales and marketing(1)

     20,696       32,613  

General and administrative(1)

     7,086       13,144  
  

 

 

   

 

 

 

Total operating expenses

     43,565       67,897  
  

 

 

   

 

 

 

Loss from operations

     (14,669     (18,361

Other income (expense):

    

Interest income

     696       80  

Other expense, net

     (252     (7
  

 

 

   

 

 

 

Loss before income taxes

     (14,225     (18,288
  

 

 

   

 

 

 

Income tax expense

     89       375  
  

 

 

   

 

 

 

Net loss

   $ (14,314   $ (18,663
  

 

 

   

 

 

 

Net loss per share attributable to common stockholders—basic and diluted

   $ (0.40   $ (0.45
  

 

 

   

 

 

 

Weighted average shares used in computing net loss per share attributable to common stockholders—basic and diluted

     35,666,172       41,218,355  
  

 

 

   

 

 

 

 

(1)

Includes stock-based compensation expense as follows:

 

     Three Months Ended March 31,  
     2020      2021  
     (in thousands)  

Cost of revenue

   $ 110      $ 107  

Research and development

     1,277        2,028  

Sales and marketing

     709        1,347  

General and administrative

     918        1,802  
  

 

 

    

 

 

 

Total stock-based compensation expense

   $ 3,014      $ 5,284  
  

 

 

    

 

 

 


Coursera Inc.

CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited)

(In thousands)

 

     December 31, 2020     March 31, 2021  
Assets:

 

Current assets:

    

Cash and cash equivalents

   $ 79,878     $ 158,072  

Marketable securities

     205,402       122,729  

Accounts receivable, net of allowance for doubtful accounts of $48 and $146

     40,721       35,582  

Deferred costs

     14,077       16,149  

Prepaid expenses and other current assets

     14,993       18,666  
  

 

 

   

 

 

 

Total current assets

     355,071       351,198  

Property, equipment and software, net

     18,644       21,080  

Operating lease right-of-use assets

     21,622       20,276  

Intangible assets, net

     10,570       10,313  

Restricted cash

     2,548       2,548  

Other assets

     9,169       9,407  
  

 

 

   

 

 

 

Total assets

   $ 417,624     $ 414,822  
  

 

 

   

 

 

 
Liabilities, Redeemable Convertible Preferred Stock, and Stockholders’ Deficit:

Current liabilities:

    

Educator partners payable

   $ 39,005     $ 41,360  

Other accounts payable

     12,897       9,813  

Accrued compensation and benefits

     12,997       8,354  

Operating lease liabilities, current

     7,926       7,973  

Deferred revenue, current

     76,080       85,254  

Other current liabilities

     4,739       5,052  
  

 

 

   

 

 

 

Total current liabilities

     153,644       157,806  

Operating lease liabilities, non-current

     18,305       16,676  

Other liabilities

     644       623  

Deferred revenue, non-current

     4,562       3,513  
  

 

 

   

 

 

 

Total liabilities

     177,155       178,618  
  

 

 

   

 

 

 

Commitments and contingencies

    

Redeemable convertible preferred stock:

     462,293       462,293  

Stockholders’ deficit:

    

Common Stock

     —         —    

Additional paid-in capital

     126,408       140,803  

Treasury stock

     (4,701     (4,701

Accumulated other comprehensive income

     20       23  

Accumulated deficit

     (343,551     (362,214
  

 

 

   

 

 

 

Total stockholders’ deficit

     (221,824     (226,089
  

 

 

   

 

 

 

Total liabilities, redeemable convertible preferred stock, stockholders’ deficit

   $ 417,624     $ 414,822  
  

 

 

   

 

 

 


Coursera Inc.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited)

(In thousands)

 

     Three Months Ended March 31,  
     2020     2021  

Cash flows from operating activities:

    

Net loss

   $ (14,314   $ (18,663

Adjustments to reconcile net loss to net cash used in operating activities:

    

Depreciation and amortization

     1,993       2,931  

Stock-based compensation

     3,014       5,284  

Amortization or accretion of marketable securities

     (149     177  

Other

     40       98  

Changes in operating assets and liabilities:

    

Accounts receivable, net

     (3,414     5,041  

Prepaid expenses and other assets

     909       260  

Operating lease right-of-use assets

     1,264       1,345  

Educator partners and other accounts payable

     2,133       (3,032

Accrued and other liabilities

     (7,052     (4,330

Operating lease liabilities

     (1,368     (1,582

Deferred revenue

     9,408       8,124  
  

 

 

   

 

 

 

Net cash used in operating activities

     (7,536     (4,347
  

 

 

   

 

 

 

Cash flows from investing activities:

    

Purchases of marketable securities

     (5,939     —    

Proceeds from maturities of marketable securities

     63,359       82,500  

Purchases of property, equipment, and software

     (582     (307

Capitalized internal-use software costs

     (1,774     (3,985

Purchases of content assets

     —         (170
  

 

 

   

 

 

 

Net cash provided by investing activities

     55,064       78,038  
  

 

 

   

 

 

 

Cash flows from financing activities:

    

Proceeds from exercise of stock options

     421       8,564  

Payment of deferred offering costs

     —         (4,061
  

 

 

   

 

 

 

Net cash provided by financing activities

     421       4,503  
  

 

 

   

 

 

 

Net increase in cash, cash equivalents, and restricted cash

     47,949       78,194  

Cash, cash equivalents, and restricted cash—Beginning of period

     59,845       82,426  
  

 

 

   

 

 

 

Cash, cash equivalents, and restricted cash—End of period

   $ 107,794     $ 160,620  
  

 

 

   

 

 

 

Cash, cash equivalents, and restricted cash—End of period

    

Cash and cash equivalents

   $ 103,935     $ 158,072  

Restricted cash

     3,090       2,548  

Restricted cash in prepaid expenses and other current assets

     769       —    
  

 

 

   

 

 

 

Cash, cash equivalents, and restricted cash—End of period

   $ 107,794     $ 160,620  
  

 

 

   

 

 

 


Coursera Inc.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES (Unaudited)

(In thousands, except number of shares and per share amounts)

Three Months Ended March 31, 2021

 

    GAAP     Stock-based
Compensation
    Payroll tax
expense
related to
stock-based
activities
    Non-GAAP  

Revenue

  $ 88,362         $ 88,362  

Cost of revenue

    38,826       (107     (1     38,718  
 

 

 

   

 

 

   

 

 

   

 

 

 

Gross profit

    49,536       107       1       49,644  
 

 

 

   

 

 

   

 

 

   

 

 

 

Operating expenses:

       

Research and development

    22,140       (2,028     (23     20,089  

Sales and marketing

    32,613       (1,347     (1     31,265  

General and administrative

    13,144       (1,802     (2     11,340  
 

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

    67,897       (5,177     (26     62,694  
 

 

 

   

 

 

   

 

 

   

 

 

 

Loss from operations

    (18,361     5,284       27       (13,050

Interest income

    80           80  

Other expense, net

    (7         (7
 

 

 

   

 

 

   

 

 

   

 

 

 

Loss before income taxes

    (18,288     5,284       27       (12,977

Income tax expense

    375       —         —         375  
 

 

 

   

 

 

   

 

 

   

 

 

 

Net loss

  $ (18,663     5,284       27     $ (13,352
 

 

 

   

 

 

   

 

 

   

 

 

 

Net loss margin (a), (b)

    (21 )%          (15 )% 
 

 

 

       

 

 

 

Net loss per share attributable to common stockholders—basic and diluted

  $ (0.45       $ (0.32
 

 

 

       

 

 

 

Weighted average shares used in computing net loss per share attributable to common stockholders—basic and diluted

    41,218,355           41,218,355  
 

 

 

       

 

 

 
       

 

(a)

Net loss margin is defined as net loss divided by revenue.

(b)

Non-GAAP net loss margin is defined as non-GAAP net loss margin divided by revenue.


Three Months Ended March 31, 2020

 

     GAAP     Stock-based
Compensation
    Payroll tax
expense
related to
stock-based
activities
     Non-GAAP  

Revenue

   $ 53,847          $ 53,847  

Cost of revenue

     24,951       (110     —          24,841  
  

 

 

   

 

 

   

 

 

    

 

 

 

Gross profit

     28,896       110       —          29,006  
  

 

 

   

 

 

   

 

 

    

 

 

 

Operating expenses:

         

Research and development

     15,783       (1,277     —          14,506  

Sales and marketing

     20,696       (709     —          19,987  

General and administrative

     7,086       (918     —          6,168  
  

 

 

   

 

 

   

 

 

    

 

 

 

Total operating expenses

     43,565       (2,904     —          40,661  
  

 

 

   

 

 

   

 

 

    

 

 

 

Loss from operations

     (14,669     3,014       —          (11,655

Interest income

     696            696  

Other expense, net

     (252          (252
  

 

 

   

 

 

   

 

 

    

 

 

 

Loss before income taxes

     (14,225     3,014       —          (11,211

Income tax expense

     89       —         —          89  
  

 

 

   

 

 

   

 

 

    

 

 

 

Net loss

   $ (14,314     3,014       —        $ (11,300
  

 

 

   

 

 

   

 

 

    

 

 

 

Net loss margin (a), (b)

     (27 )%           (21 )% 
  

 

 

        

 

 

 

Net loss per share attributable to common stockholders—basic and diluted

   $ (0.40        $ (0.32
  

 

 

        

 

 

 

Weighted average shares used in computing net loss per share attributable to common stockholders—basic and diluted

     35,666,172            35,666,172  
  

 

 

        

 

 

 
         

 

(a)

Net loss margin is defined as net loss divided by revenue.

(b)

Non-GAAP net loss margin is defined as non-GAAP net loss margin divided by revenue.


     Three Months Ended March 31,  
     2020     2021  
     (in thousands)  

Net loss

   $ (14,314   $ (18,663

Depreciation and amortization

     1,993       2,931  

Interest income, net

     (696     (80

Stock-based compensation

     3,014       5,284  

Income tax expense

     89       375  

Payroll tax expense related to stock-based activities

     —         27  
  

 

 

   

 

 

 

Adjusted EBITDA

   $ (9,914   $ (10,126
  

 

 

   

 

 

 
     Three Months Ended March 31,  
     2020     2021  
     (in thousands, except percentages)  

Revenue

   $ 53,847     $ 88,362  

Net loss

   $ (14,314   $ (18,663

GAAP net loss margin

     (27 )%      (21 )% 

Revenue

   $ 53,847     $ 88,362  

Adjusted EBITDA

   $ (9,914   $ (10,126

Adjusted EBITDA margin

     (18 )%      (11 )% 
     Three Months Ended March 31,  
     2020     2021  
     (in thousands)  

Net cash used in operating activities

   $ (7,536   $ (4,347

Less: Purchases of property, equipment, and software

     (582     (307

Less: Capitalized internal-use software costs

     (1,774     (3,985
  

 

 

   

 

 

 

Free Cash Flow

   $ (9,892   $ (8,639