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8-K - 8-K - Synacor, Inc.sync-20200930x8k.htm

Exhibit 99.1
 synacorlogo1a.jpg

Synacor Reports Third Quarter 2020 Financial Results
--Company delivers 17% growth in Zimbra Enterprise SaaS and Cloud ID SaaS revenue
--Reinstates Financial Guidance for Fourth Quarter 2020

BUFFALO, N.Y., November 11, 2020 Synacor, Inc. (Nasdaq: SYNC), a leading provider of cloud-based Collaboration and Identity Management software and services serving global enterprises, video, internet and communications providers, and governments, today announced its financial results for the third quarter ended September 30, 2020.

Third Quarter Highlights

Third quarter revenue of $18.5 million
GAAP net loss of $4.0 million, inclusive of $1.8 million of restructuring and impairment charges
Adjusted EBITDA of $1.0 million with near break-even operating cash flow
Portal & Advertising Segment Adjusted EBITDA margin of 7% with sequential revenue growth of 16%, showing solid recovery post the onset of COVID-19
$8.1 million of recurring software revenue, that included 17% year-over-year growth in our focus areas of Zimbra Enterprise SaaS and Cloud ID SaaS
Company reinstates financial guidance for the fourth quarter 2020, including expectations for continued double-digit Enterprise SaaS growth, double-digit Adjusted EBITDA margins and positive free cash flow

“Our third quarter results provide real evidence of Synacor’s transformation into a world-class Enterprise SaaS company that is also committed to expanded margins and positive cash flow,” said Himesh Bhise, Synacor’s Chief Executive Officer. “Zimbra Enterprise SaaS plus Cloud ID SaaS delivered 17% year-over-year growth, our second consecutive quarter of double digit Enterprise SaaS revenue growth that we expect will continue into 2021. We have also improved profitability: year-to-date Software Segment adjusted EBITDA margin expanded to 32% from 27% a year ago, and our Portal & Advertising Segment adjusted EBITDA margin was 7% in Q3 and break-even year-to-date, despite the impact of COVID-19.”

Bhise added, “We enter Q4 and 2021 with noteworthy Cloud ID customer launches, a compelling new Zimbra Cloud collaboration platform, a pronounced market recovery underway in Advertising, a robust sales pipeline, and a cost structure that will yield positive free cash-flow.”

Recent Operating Highlights

Over 200 new and expansion customers for Zimbra email and collaboration platform delivered through worldwide channel partners
Debuted Zimbra Cloud in North America – an integrated collaboration suite for small business with email, videoconferencing, chat, and cloud storage – for $2.95 per month with a 30-day free trial
Signed four expansion deals for Cloud ID with content streaming and service provider customers; and pipeline remains robust
Achieved significant launch milestones with current Cloud ID customers that will grow active users, including smart-speaker enablement for a large digital services provider, doubling of traffic with a Canadian OTT provider, and going live with content network Epix
Active advertising publishers were 104 at the end of the third quarter, reflecting proactive reduction of less profitable publishers to enhance segment profitability
Renewed six Zimbra contracts, three Cloud ID contracts, and two portal contracts with service providers in North America
Unallocated corporate G&A declined 29% compared to the year ago quarter as a result of previously announced $10 million of cost reductions
Financial Results:
Revenue
For the third quarter of 2020, revenue was $18.5 million, compared to reported revenue of $31.4 million, or $23.7 million when excluding the ATT.net portal business, in the third quarter of 2019. The decline was primarily driven by the COVID-19 impact on our business.
Revenue in our Software & Services segment totaled $10.1 million, compared with $11.1 million in the third quarter of 2019, as double-digit growth in Enterprise SaaS was offset by COVID-19 related declines in consumer email, maintenance, and enterprise licenses.
Revenue in our Portal & Advertising segment totaled $8.4 million, compared with reported revenue of $20.3 million, or $12.6 million net of the ATT.net portal business, in the third quarter of 2019. Revenue increased 16% sequentially compared to the second quarter of 2020, and continues to improve into the fourth quarter, despite the impact from COVID-19.
Net Loss
Net loss for the third quarter of 2020 was $4.0 million, or $0.10 per share, compared with a net loss of $3.7 million, or $0.10 per share, in the prior year. Adjusted net loss was $2.3 million, or $0.05 per share in the current quarter, compared with an adjusted net loss of $1.0 million, or $0.03 per share, in the third quarter of 2019. Adjusted net loss excludes asset impairments, restructuring charges and certain legal and professional fees.
Adjusted EBITDA
Adjusted EBITDA for the third quarter of 2020 was $1.0 million, or 5.3% of revenue, compared with $2.7 million, or 8.7% of revenue, in the third quarter of 2019. Adjusted EBITDA excludes stock-based compensation, other income and expense, asset impairments, restructuring costs, and certain legal and professional fees.
Cash

Cash and cash equivalents at the end of the third quarter was $4.3 million, compared with $6.0 million at the end of the second quarter. The Company continues to have no borrowings on its $12 million credit facility, and expects to be cash flow positive beginning with the fourth quarter of 2020 on a go-forward basis.
Guidance

The Company previously suspended its practice of providing financial guidance on May 6, 2020 given the uncertainties regarding the COVID-19 pandemic. Due to improved visibility, the Company has decided to reinstate financial guidance.

Based on information available as of November 11, 2020, the Company is providing guidance as follows for the fourth quarter 2020:
Revenue of $20.0 million to $22.0 million
GAAP net loss of $0.5 million to $1.1 million
Adjusted EBITDA of $2.5 million to $3.1 million
Conference Call Details
Synacor will host a conference call today at 5 p.m. ET to discuss its third quarter 2020 financial results. The live webcast of the Company’s earnings conference call can be accessed at https://www.synacor.com/investor-relations/events-and-presentations. To participate, please dial 1-833-235-2655 (toll free) or 1-647-689-4151 (international) and reference conference ID 4592597.

Following the conclusion of the live call, a replay of the webcast will be available on the Investor Relations section of the Company's website for at least 90 days. A telephonic replay of the conference call will also be available from 8 p.m. ET on November 11, 2020 until 11:59 p.m. ET on November 18, 2020 by dialing 1-800-585-8367 or 1-416-621-4642 and using the pin number 4592597.
About Synacor
Synacor (Nasdaq: SYNC) is a cloud-based software and services company serving global video, internet and communications providers, device manufacturers, governments and enterprises. Synacor’s mission is to enable its customers to better engage with their consumers. Its customers use Synacor’s technology platforms and services to scale their businesses and extend their subscriber relationships. Synacor delivers managed portals, advertising solutions, email and collaboration platforms, and cloud-based identity management. www.synacor.com
Non-GAAP Financial Measures
The Company uses certain non-GAAP financial measures in this release. Generally, a non-GAAP financial measure is a numerical measure of a company’s performance, financial position or cash flows that either excludes or includes amounts that are not normally excluded or included in the most directly comparable measure calculated and presented in accordance with generally accepted accounting principles (GAAP).

We report adjusted EBITDA because it is a key measure used by our management and Board of Directors to understand and evaluate our core operating performance and trends, to prepare and approve our annual budget and to develop short- and long-term operational plans. In particular, the exclusion of certain expenses in calculating adjusted EBITDA can provide a useful measure for period-to-period comparisons of our core business. Accordingly, we believe that adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and Board of Directors.

For a reconciliation of adjusted EBITDA to net loss, the most directly comparable financial measure calculated and presented in accordance with GAAP, please refer to the table “Reconciliation of GAAP to Non-GAAP Measures” in this press release.

We report adjusted net loss and adjusted diluted earnings per share because we believe these measures provide investors with additional information to assess our financial performance. These measures should be viewed as supplemental data, rather than substitutes or alternatives to the comparable GAAP measures. For a reconciliation of our GAAP Condensed Consolidated Statements of Operations to our adjusted non-GAAP measures, please refer to the table “Reconciliation of Adjusted Financial Measures” in this press release.
Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995

“Safe Harbor” statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements concerning Synacor’s expected financial performance including, without limitation, its fourth quarter and full year 2020 guidance, the statements and quotations from management, statements regarding the impact of the Company’s cost reduction plan on its future financial results, statements regarding future revenue improvement in the Portal & Advertising segment and Enterprise SaaS, statements regarding the ability to achieve positive cash flow in future periods, and Synacor’s strategic and operational plans. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the Company’s results could differ materially from the results expressed or implied by the forward-looking statements the Company makes.

The risks and uncertainties referred to above include – but are not limited to – risks associated with: the impact of the COVID-19 pandemic on our business, execution of our plans and strategies; our ability to obtain new customers; our ability to integrate the assets and personnel from acquisitions; expectations regarding consumer taste and user adoption of applications and solutions; developments in internet browser software and search advertising technologies; general economic conditions; expectations regarding the Company’s ability to timely expand the breadth of services and products or introduction of new services and products; consolidation within the cable and telecommunications industries; changes in the competitive dynamics in the market for online search and digital advertising; the risk that security measures could be breached and unauthorized access to subscriber data could be obtained; potential third party intellectual property infringement claims or other legal claims against Synacor; and the price volatility of our common stock.

Further information on these and other factors that could affect the Company’s financial results is included in filings it makes with the Securities and Exchange Commission from time to time, including the section entitled “Risk Factors” in the Company’s most recent Form 10-K filed with the SEC. These documents are available on the SEC Filings section of the Investor Information section of the Company’s website at http://investor.synacor.com/. All information provided in this release and in the attachments is available as of November 11, 2020, and except as required by applicable law, Synacor undertakes no duty to update this information.



Synacor, Inc.
Condensed Consolidated Balance Sheets
(In thousands)
(Unaudited)
September 30, 2020December 31, 2019
Assets
Current assets:
Cash and cash equivalents$4,280 $10,966 
Accounts receivable, net12,809 20,532 
Prepaid expenses and other current assets3,287 2,989 
Total current assets20,376 34,487 
Property and equipment, net12,192 14,948 
Operating lease right-of-use assets3,458 4,765 
Goodwill15,943 15,948 
Intangible assets6,820 8,411 
Other assets876 1,319 
Total Assets$59,665 $79,878 
Liabilities and Stockholders' Equity
Current liabilities:
Accounts payable$8,597 $12,583 
Accrued expenses and other current liabilities3,725 5,878 
Current portion of deferred revenue5,750 6,509 
Current portion of long-term debt and finance leases1,018 2,529 
Current portion of operating lease liabilities2,434 2,165 
Total current liabilities21,524 29,664 
Long-term portion debt and finance leases1,309 729 
Deferred revenue1,696 2,846 
Long-term portion of operating lease liabilities1,629 2,366 
Deferred income taxes334 275 
Other long-term liabilities248 334 
Total Liabilities26,740 36,214 
Stockholders' Equity:
Common stock405 401 
Treasury stock(2,004)(1,931)
Additional paid-in capital147,572 146,460 
Accumulated deficit(112,416)(100,747)
Accumulated other comprehensive loss(632)(519)
Total stockholders’ equity32,925 43,664 
Total Liabilities and Stockholders' Equity$59,665 $79,878 





Synacor, Inc.
Condensed Consolidated Statements of Operations
(In thousands except share and per share amounts)
(Unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Revenue$18,529 $31,366 $57,288 $95,039 
Costs and operating expenses:
Cost of revenue (1)10,403 15,634 30,168 49,292 
Technology and development (1)(2)3,085 5,545 9,136 14,668 
Sales and marketing (2)3,410 5,473 11,581 17,014 
General and administrative (1)(2)3,238 5,648 10,978 14,068 
Depreciation and amortization1,991 2,605 6,430 7,607 
Total costs and operating expenses22,127 34,905 68,293 102,649 
Loss from operations(3,598)(3,539)(11,005)(7,610)
Other (expense) income, net(124)101 218 110 
Interest expense(37)(80)(146)(199)
Loss before income taxes(3,759)(3,518)(10,933)(7,699)
Provision for income taxes203 207 736 757 
Net loss$(3,962)$(3,725)$(11,669)$(8,456)
Net loss per share:
Basic$(0.10)$(0.10)$(0.30)$(0.22)
Diluted$(0.10)$(0.10)$(0.30)$(0.22)
Weighted average shares used to compute net loss per share:
Basic39,503,951 39,073,998 39,405,791 39,047,561 
Diluted39,503,951 39,073,998 39,405,791 39,047,561 
Notes:
(1) Exclusive of depreciation and amortization shown separately.
(2) Includes stock-based compensation as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Technology and development$50 $103 $163 $298 
Sales and marketing97 149 301 375 
General and administrative186 277 629 511 
$333 $529 $1,093 $1,184 




Synacor, Inc.
Reconciliation of GAAP to Non-GAAP Measures
(In thousands)
(Unaudited)

The following table presents a reconciliation of net loss to adjusted EBITDA for each of the periods indicated:
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Reconciliation of Adjusted EBITDA:
Net loss$(3,962)$(3,725)$(11,669)$(8,456)
Provision for income taxes203 207 736 757 
Interest expense37 80 146 199 
Other expense (income), net124 (101)(218)(110)
Depreciation and amortization2,562 3,036 8,059 8,509 
Asset impairment**687 1,525 687 1,751 
Stock-based compensation expense333 529 1,093 1,184 
Restructuring costs1,099 819 1,219 819 
Certain legal and professional services fees*(94)370 1,704 1,406 
Adjusted EBITDA$989 $2,740 $1,757 $6,059 


*"Certain legal and professional services fees" includes legal fees and other related expenses outside the ordinary course of business, as well as fees and expenses related to merger and acquisition activities.
**"Asset Impairment" includes impairment charges related to property, plant and equipment, capitalized software and leased assets.




Synacor, Inc.
Condensed Consolidated Statements of Cash Flows
(In thousands)
(Unaudited)
Nine Months Ended September 30,
20202019
Cash Flows from Operating Activities:
Net loss$(11,669)$(8,456)
Adjustments to reconcile net loss to net cash and cash equivalents
provided by (used in) operating activities:
Depreciation and amortization8,081 8,513 
Asset impairment687 1,751 
Stock-based compensation expense1,093 1,184 
Provision for deferred income taxes59 59 
Change in allowance for doubtful accounts(20)77 
Changes in operating assets and liabilities:
Accounts receivable, net7,743 5,369 
Prepaid expenses and other assets122 59 
Operating lease right-of-use assets and liabilities, net(109)36 
Accounts payable, accrued expenses and other liabilities(5,561)(3,132)
Deferred revenue(1,429)(251)
Net cash (used in) provided by operating activities(1,003)5,209 
Cash Flows from Investing Activities:
Purchases of property and equipment(2,640)(3,159)
Net cash used in investing activities(2,640)(3,159)
Cash Flows from Financing Activities:
Repayments on long-term debt and finance leases(2,863)(2,531)
Proceeds from exercise of common stock options— 40 
Payment of debt issuance costs— (60)
Purchase of treasury stock and shares received to satisfy minimum tax
withholdings
(73)(32)
Net cash used in financing activities(2,936)(2,583)
Effect of exchange rate changes on cash and cash equivalents(107)(156)
Net decrease in Cash and Cash equivalents(6,686)(689)
Cash and cash equivalents, beginning of period10,966 15,921 
Cash and cash equivalents, end of period$4,280 $15,232 




Synacor, Inc.
Segment Results
(In thousands except percentages)
(Unaudited)
The Company operates its business in two reportable segments which are determined on the basis of the products and services provided to customers, identified as follows:
(i) Software & Services, which includes email / collaboration (Zimbra) and identity management (Cloud ID).
(ii) Portal & Advertising, which includes managed portals and advertising solutions for publishers.
The following table presents the key segment financial measures for the periods indicated. Please refer to the Reconciliation of GAAP to Non-GAAP Measures schedule for the reconciliation of Adjusted EBITDA.

Three Months Ended September 30,Nine Months Ended September 30,
20202019% Change20202019% Change
Segment Revenue:
Software & Services$10,116 $11,091 (8.8)%$32,093 $32,837 (2.3)%
Portal & Advertising8,413 20,275 (58.5)%25,195 62,202 (59.5)%
Total$18,529 $31,366 (40.9)%$57,288 $95,039 (39.7)%
Segment Adjusted EBITDA:
Software & Services$2,890 $3,378 (14.4)%$10,136 $8,966 13.0 %
Portal & Advertising588 2,881 (79.6)%(56)8,036 (100.7)%
Unallocated Corporate Expense(2,489)(3,519)29.3 %(8,323)(10,943)23.9 %
Total$989 $2,740 (63.9)%$1,757 $6,059 (71.0)%
Segment Adjusted EBITDA margin*
Software & Services28.6 %30.5 %-190 bps31.6 %27.3 %430 bps
Portal & Advertising7.0 %14.2 %-720 bps(0.2)%12.9 %-1310 bps
Total5.3 %8.7 %-340 bps3.1 %6.4 %-330 bps

* Adjusted EBITDA as a percent of revenue
The following tables presents a disaggregation of segment revenue for the periods indicated based upon the accounting definition of revenue recognition:
(i) Recurring = revenue recognized over time
(ii) Non-recurring = revenue recognized at a point in time

Three Months Ended September 30,Nine Months Ended September 30,
20202019% Change20202019% Change
Software & Services Revenue:
Recurring$8,139 $8,240 (1.2)%$24,532 $25,143 (2.4)%
Non-recurring1,977 2,851 (30.7)%7,561 7,334 3.1 %
Discontinued Products **— — — %— 360 (100.0)%
Total$10,116 $11,091 (8.8)%$32,093 $32,837 (2.3)%
Portal & Advertising Revenue:
Recurring$554 $1,274 (56.5)%$2,659 $3,982 (33.2)%
Non-recurring7,859 19,001 (58.6)%22,536 58,220 (61.3)%
Total$8,413 $20,275 (58.5)%$25,195 $62,202 (59.5)%
Total Revenue:
Recurring$8,693 $9,514 (8.6)%$27,191 $29,125 (6.6)%
Non-recurring9,836 21,852 (55.0)%30,097 65,554 (54.1)%
Discontinued Products **— — — %— 360 — %
Total$18,529 $31,366 (40.9)%$57,288 $95,039 (39.7)%

** VAM video product line which was discontinued during Q1 2019.








Synacor, Inc.
Reconciliation of Adjusted Financial Measures
(In thousands except per share amounts)
(Unaudited)
Three months ended September 30, 2020
Per GAAP StatementsAsset ImpairmentRestructuring CostsCertain Legal & Professional FeesAdjusted Non-GAAP
Revenue$18,529 $18,529 
Costs and operating expenses:
Cost of revenue (1)10,403 10,403 
Technology and development (1)(2)3,085 (405)2,680 
Sales and marketing (2)3,410 (561)2,849 
General and administrative (1)(2)3,238 (687)(133)94 2,512 
Depreciation and amortization1,991 1,991 
Total costs and operating expenses22,127 (687)(1,099)94 20,435 
Loss from operations(3,598)687 1,099 (94)(1,906)
Other expense, net(124)(124)
Interest expense(37)(37)
Loss before income taxes(3,759)687 1,099 (94)(2,067)
Provision for income taxes (3)203 203 
Net loss $(3,962)$687 $1,099 $(94)$(2,270)
Diluted EPS$(0.10)$0.02 $0.03 $— $(0.05)
Three months ended September 30, 2019
Per GAAP StatementsAsset ImpairmentRestructuring CostsCertain Legal & Professional FeesAdjusted Non-GAAP
Revenue$31,366 $31,366 
Costs and operating expenses:
Cost of revenue (1)15,634 (292)15,342 
Technology and development (1)(2)5,545 (329)5,216 
Sales and marketing (2)5,473 (192)5,281 
General and administrative (1)(2)5,648 (1,525)(6)(370)3,747 
Depreciation and amortization2,605 2,605 
Total costs and operating expenses34,905 (1,525)(819)(370)32,191 
Loss from operations(3,539)1,525 819 370 (825)
Other income, net101 101 
Interest expense(80)(80)
Loss before income taxes(3,518)1,525 819 370 (804)
Provision for income taxes (3)207 207 
Net loss $(3,725)$1,525 $819 $370 $(1,011)
Diluted EPS$(0.10)$0.04 $0.02 $0.01 $(0.03)
Notes:
(1)Exclusive of depreciation and amortization shown separately.
(2)Includes stock-based compensation
(3)No income tax effects to adjustments presented due to full valuation allowance.


Synacor’s management believes that certain non-GAAP measures of Adjusted Net Loss and Adjusted Diluted Earnings per Share provide investors with additional information to assess the Company’s financial performance. These measures should be viewed as supplemental data, rather than substitutes or alternatives to the comparable GAAP measures.




Synacor, Inc.
Reconciliation of Adjusted Financial Measures
(In thousands except per share amounts)
(Unaudited)
Nine months ended September 30, 2020
Per GAAP StatementsAsset ImpairmentRestructuring CostsCertain Legal & Professional FeesAdjusted Non-GAAP
Revenue$57,288 $57,288 
Costs and operating expenses:
Cost of revenue (1)30,168 30,168 
Technology and development (1)(2)9,136 (405)8,731 
Sales and marketing (2)11,581 (561)11,020 
General and administrative (1)(2)10,978 (687)(253)(1,704)8,334 
Depreciation and amortization6,430 6,430 
Total costs and operating expenses68,293 (687)(1,219)(1,704)64,683 
Loss from operations(11,005)687 1,219 1,704 (7,395)
Other income, net218 218 
Interest Expense(146)(146)
Loss before income taxes(10,933)687 1,219 1,704 (7,323)
Provision for income taxes (3)736 736 
Net loss $(11,669)$687 $1,219 $1,704 $(8,059)
Diluted EPS$(0.30)$0.02 $0.03 $0.04 $(0.21)
Nine months ended September 30, 2019
Per GAAP StatementsAsset ImpairmentRestructuring CostsCertain Legal & Professional FeesAdjusted Non-GAAP
Revenue$95,039 $95,039 
Costs and operating expenses:
Cost of revenue (1)49,292 (292)49,000 
Technology and development (1)(2)14,668 (329)14,339 
Sales and marketing (2)17,014 (192)16,822 
General and administrative (1)(2)14,068 (1,751)(6)(1,406)10,905 
Depreciation and amortization7,607 7,607 
Total costs and operating expenses102,649 (1,751)(819)(1,406)98,673 
Loss from operations(7,610)1,751 819 1,406 (3,634)
Other income, net110 110 
Interest Expense(199)(199)
Loss before income taxes(7,699)1,751 819 1,406 (3,723)
Provision for income taxes (3)757 757 
Net loss $(8,456)$1,751 $819 $1,406 $(4,480)
Diluted EPS$(0.22)$0.04 $0.02 $0.04 $(0.11)

Notes:
(1)Exclusive of depreciation and amortization shown separately.
(2)Includes stock-based compensation
(3)No income tax effects to adjustments presented due to full valuation allowance.


Synacor’s management believes that certain non-GAAP measures of Adjusted Net Loss and Adjusted Diluted Earnings per Share provide investors with additional information to assess the Company’s financial performance. These measures should be viewed as supplemental data, rather than substitutes or alternatives to the comparable GAAP measures.




Contact:
FNK IR
Rob Fink
+1.646.809.4048
rob@fnkir.com

Meredith Roth VP, Marketing & Corporate Communications
Synacor
+1.770.846.1911
mroth@synacor.com