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8-K - 8-K - DOCUSIGN, INC.docu-20200604.htm

Exhibit 99.1

DocuSign Announces First Quarter Fiscal 2021 Financial Results

San Francisco – June 4, 2020 – DocuSign, Inc. (NASDAQ: DOCU), which offers the world’s #1 eSignature solution as part of the DocuSign Agreement Cloud, today announced results for its fiscal quarter ended April 30, 2020.

“Our strong first quarter results reflect our ability to help organizations accelerate their digital transformation as they adapt to the changing business environment, magnified by COVID-19. Many are taking their first steps with us, while others are expanding their initiatives,” said Dan Springer, DocuSign’s CEO. “Led by eSignature, our Agreement Cloud offerings are not only helping customers carry on with business in this time of crisis, but will continue to deliver value as the world emerges from it.”

First Quarter Financial Highlights

Total revenue was $297.0 million, an increase of 39% year-over-year. Subscription revenue was $280.9 million, an increase of 39% year-over-year. Professional services and other revenue was $16.1 million, an increase of 29% year-over-year.
Billings were $342.1 million, an increase of 59% year-over-year.
GAAP gross margin was 75%, compared to 76% in the same period last year. Non-GAAP gross margin was 79% in both comparative periods.
GAAP net loss per basic and diluted share was $0.26 on 183 million shares outstanding compared to $0.27 on 172 million shares outstanding in the same period last year.
Non-GAAP net income per diluted share was $0.12 on 197 million shares outstanding compared to $0.07 on 189 million shares outstanding in the same period last year.
Net cash provided by operating activities was $59.1 million compared to $45.7 million in the same period last year.
Free cash flow was $32.8 million compared to $30.4 million in the same period last year.
Cash, cash equivalents, restricted cash and investments were $898.3 million at the end of the quarter.

A reconciliation of GAAP to non-GAAP financial measures has been provided in the tables included in this press release. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures and Other Key Metrics.”

Operational and Other Financial Highlights
DocuSign Agreement Cloud: 2020 Release 1. As the latest in DocuSign’s regular cadence of product updates, this year’s first release focused on enhancements and features requested primarily by customers. This included the Agreement Cloud Editor, which helps create agreement templates using Salesforce data fields; DocuSign Click Enhancements, which offer greater clickwrap customization and support; ID Evidence, which enables the capture of ID document information for companies in regulated industries; and the expansion of DocuSign Payments to all countries and currencies supported by our payment gateway partners: Stripe, Braintree, Authorize.net, CyberSource and Zuora.

Closing of Seal Software acquisition. On May 1, DocuSign completed its acquisition of Seal Software, one of the leading contract analytics and artificial intelligence (“AI”) technology providers. DocuSign will now work to bring the power of Seal’s AI engine first to DocuSign CLM and over time to the entire product portfolio as part of the drive to make the Agreement Cloud smart.
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Outlook

The company currently expects the following guidance:

Quarter ending July 31, 2020 (in millions, except percentages):
Total revenue$316to$320
Subscription revenue$298to$302
Billings$333to$343
Non-GAAP gross margin78%to80%
Non-GAAP sales and marketing48%to50%
Non-GAAP research and development14%to16%
Non-GAAP general and administrative9%to11%
Non-GAAP interest and other income (expense)$2to$3
Provision for income taxes$2.5to$3.5
Non-GAAP diluted weighted-average shares outstanding200to205

Year ending January 31, 2021 (in millions, except percentages):
Total revenue$1,313to$1,317
Subscription revenue$1,243to$1,247
Billings$1,515to$1,535
Non-GAAP gross margin78%to80%
Non-GAAP sales and marketing47%to49%
Non-GAAP research and development13%to15%
Non-GAAP general and administrative9%to11%
Non-GAAP interest and other income (expense)$8to$12
Provision for income taxes$6to$10
Non-GAAP diluted weighted-average shares outstanding200to205

The company has not reconciled its expectations of non-GAAP financial measures to the corresponding GAAP measures because stock-based compensation expense cannot be reasonably calculated or predicted at this time. Accordingly, a reconciliation is not available without unreasonable effort.

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Webcast Conference Call Information

The company will host a conference call on June 4, 2020 at 1:30 p.m. PT (4:30 p.m. ET) to discuss its financial results. A live webcast of the event will be available on the DocuSign Investor Relations website at investor.docusign.com. A live dial-in will be available domestically at 877-407-0784 or internationally at 201-689-8560. A replay will be available domestically at 844-512-2921 or internationally at 412-317-6671 until midnight (ET) June 18, 2020 using the passcode 13703586.

About DocuSign

DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, more than half a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and to simplify people’s lives.

For more information, visit www.docusign.com, call +1-877-720-2040, or follow @DocuSign on Twitter, LinkedIn, Facebook and Instagram.

Copyright 2020. DocuSign, Inc. is the owner of DOCUSIGN® and all its other marks (www.docusign.com/IP).

Investor Relations:
Annie Leschin
VP Investor Relations
investors@docusign.com

Media Relations:
Adrian Wainwright
Head of Communications
media@docusign.com

Forward-Looking Statements
This press release contains “forward-looking” statements that are based on our management's beliefs and assumptions and on information currently available to management. Forward-looking statements include all statements that are not historical facts and can be identified by terms such as “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue” or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions. Forward-looking statements in this press release include, among other things, statements under “Outlook” above and any other statements about expected financial metrics, such as revenue, billings, non-GAAP gross margin, non-GAAP diluted weighted-average shares outstanding, and non-financial metrics, such as customer growth, as well as statements related to our expectations regarding the benefits of the DocuSign Agreement Cloud and enhancements to it, additions to the Agreement Cloud suite of products, and the anticipated benefits of the acquisition and integration of Seal Software. They also include statements about our future operating results and financial position, our business strategy and plans, market growth and trends, and our objectives for future operations. These statements are subject to substantial risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements.

These risks include, among other things, risks related to the impact of the COVID-19 pandemic on our business, financial condition and results of operations; our ability to estimate the size of our total addressable market; our ability to effectively sustain and manage our growth and future expenses, achieve and maintain future profitability, attract new customers and maintain and expand our existing customer base; our ability to scale and update our platform to respond to customers' needs and rapid technological change; the effects of increased competition in our market and our ability to compete effectively; our ability to expand use cases within existing customers and vertical solutions; our ability to expand our operations and increase adoption of our platform internationally; our ability to strengthen and foster our relationship with developers; our ability to expand our direct sales force, customer success team and strategic partnerships around the world; our ability to identify targets for, execute and realize the anticipated benefits of potential acquisitions; our ability to maintain, protect and enhance our brand; the sufficiency of our cash and cash equivalents to satisfy our liquidity needs; our failure or the failure of our software to comply with applicable industry standards, laws and regulations; our ability to maintain, protect and enhance our intellectual property; our ability to successfully defend litigation against us; our ability to attract large organizations as users; our ability to maintain our corporate culture; our ability to offer high-quality customer support; our ability to hire, retain and motivate qualified personnel; and our ability to maintain proper and effective internal controls. Additional risks and
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uncertainties that could affect our financial results are included in the sections titled “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our annual report on Form 10-K for the fiscal year ended January 31, 2020 filed on March 27, 2020 and other filings that we make from time to time with the with the Securities and Exchange Commission (the “SEC”). In addition, any forward-looking statements contained in this press release are based on assumptions that we believe to be reasonable as of this date. Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons if actual results differ materially from those anticipated in the forward-looking statements.

Non-GAAP Financial Measures and Other Key Metrics

To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use certain non-GAAP financial measures, as described below, to understand and evaluate our core operating performance. These non-GAAP financial measures, which may be different than similarly-titled measures used by other companies, are presented to enhance investors’ overall understanding of our financial performance and should not be considered a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects, and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We are presenting these non-GAAP measures to assist investors in seeing our financial performance using a management view, and because we believe that these measures provide an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry.

Non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating expenses, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP net income per share: We define these non-GAAP financial measures as the respective GAAP measures, excluding expenses related to stock-based compensation, employer payroll tax on employee stock transactions, amortization of acquisition-related intangibles, amortization of debt discount and issuance costs from our convertible senior notes issued in September 2018, acquisition-related expenses, and, as applicable, other special items. The amount of employer payroll tax-related items on employee stock transactions is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of the business. When evaluating the performance of our business and making operating plans, we do not consider these items (for example, when considering the impact of equity award grants, we place a greater emphasis on overall stockholder dilution rather than the accounting charges associated with such grants). We believe it is useful to exclude these expenses in order to better understand the long-term performance of our core business and to facilitate comparison of our results to those of peer companies and over multiple periods.

Free cash flows: We define free cash flow as net cash provided by operating activities less purchases of property and equipment. We believe free cash flow is an important liquidity measure of the cash (if any) that is available, after purchases of property and equipment, for operational expenses, investment in our business, and to make acquisitions. Free cash flow is useful to investors as a liquidity measure because it measures our ability to generate or use cash in excess of our capital investments in property and equipment. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth.

Billings: We define billings as total revenues plus the change in our contract liabilities and refund liability less contract assets and unbilled accounts receivable in a given period. Billings reflects sales to new customers plus subscription renewals and additional sales to existing customers. Only amounts invoiced to a customer in a given period are included in billings. We believe billings is a key metric to measure our periodic performance. Given that most of our customers pay in annual installments one year in advance, but we typically recognize a majority of the related revenue ratably over time, we use billings to measure and monitor our ability to provide our business with the working capital generated by upfront payments from our customers.

For a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measure, please see “Reconciliation of GAAP to Non-GAAP Financial Measures” below.
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DOCUSIGN, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
Three Months Ended April 30,
(in thousands, except per share data)20202019
Revenue:
Subscription$280,922  $201,458  
Professional services and other16,095  12,504  
Total revenue297,017  213,962  
Cost of revenue:
Subscription52,010  33,119  
Professional services and other22,022  18,900  
Total cost of revenue74,032  52,019  
Gross profit222,985  161,943  
Operating expenses:
Sales and marketing171,793  129,936  
Research and development54,234  37,183  
General and administrative38,811  37,261  
Total operating expenses264,838  204,380  
Loss from operations(41,853) (42,437) 
Interest expense(7,560) (7,156) 
Interest income and other income, net3,742  5,217  
Loss before provision for income taxes(45,671) (44,376) 
Provision for income taxes2,133  1,346  
Net loss$(47,804) $(45,722) 
Net loss per share attributable to common stockholders, basic and diluted$(0.26) $(0.27) 
Weighted-average number of shares used in computing net loss per share attributable to common stockholders, basic and diluted182,978  172,101  
Stock-based compensation expense included in costs and expenses:
Cost of revenue—subscription$3,864  $2,282  
Cost of revenue—professional services and other4,125  3,440  
Sales and marketing24,665  18,102  
Research and development11,885  7,317  
General and administrative9,012  11,130  

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DOCUSIGN, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited)
(in thousands)April 30, 2020January 31, 2020
Assets
Current assets
Cash and cash equivalents$442,237  $241,203  
Investments—current315,712  414,939  
Restricted cash280  280  
Accounts receivable220,602  237,841  
Contract assets—current13,236  12,502  
Prepaid expenses and other current assets51,176  37,125  
Total current assets1,043,243  943,890  
Investments—noncurrent140,117  239,729  
Property and equipment, net134,811  128,293  
Operating lease right-of-use assets161,484  149,833  
Goodwill193,594  194,882  
Intangible assets, net52,241  56,500  
Deferred contract acquisition costs—noncurrent169,686  153,333  
Other assets—noncurrent26,312  24,678  
Total assets$1,921,488  $1,891,138  
Liabilities and Stockholders’ Equity
Current liabilities
Accounts payable$21,504  $28,144  
Accrued expenses and other current liabilities46,475  54,344  
Accrued compensation81,653  83,189  
Contract liabilities—current552,345  507,560  
Operating lease liabilities—current27,613  20,728  
Total current liabilities729,590  693,965  
Convertible senior notes, net472,162  465,321  
Contract liabilities—noncurrent11,287  11,478  
Operating lease liabilities—noncurrent173,750  162,432  
Deferred tax liability—noncurrent4,814  4,920  
Other liabilities—noncurrent7,097  6,695  
Total liabilities1,398,700  1,344,811  
Stockholders’ equity
Common stock18  18  
Additional paid-in capital1,714,462  1,685,167  
Accumulated other comprehensive loss(6,703) (1,673) 
Accumulated deficit(1,184,989) (1,137,185) 
Total stockholders’ equity
522,788  546,327  
Total liabilities and stockholders’ equity
$1,921,488  $1,891,138  

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DOCUSIGN, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
Three Months Ended April 30,
(in thousands)20202019
Cash flows from operating activities:
Net loss$(47,804) $(45,722) 
Adjustments to reconcile net to net cash used in operating activities
Depreciation and amortization14,039  11,971  
Amortization of deferred contract acquisition and fulfillment costs21,360  14,260  
Amortization of debt discount and transaction costs6,842  6,454  
Non-cash operating lease costs6,324  4,128  
Stock-based compensation expense53,551  42,271  
Deferred income taxes(104) 52  
Other504  (1,111) 
Changes in operating assets and liabilities
Accounts receivable17,239  57,414  
Contract assets(740) (2,701) 
Prepaid expenses and other current assets(9,660) (7,107) 
Deferred contract acquisition and fulfillment costs(41,037) (20,487) 
Other assets(1,364) 541  
Accounts payable(2,554) 282  
Accrued expenses and other liabilities(916) 4,710  
Accrued compensation(1,536) (19,869) 
Contract liabilities44,594  4,274  
Operating lease liabilities406  (3,705) 
Net cash provided by operating activities59,144  45,655  
Cash flows from investing activities:
Purchases of marketable securities—  (375,211) 
Sales of marketable securities28,986  —  
Maturities of marketable securities170,071  92,457  
Purchases of strategic investments—  (15,500) 
Purchases of other investments
(3,000) —  
Purchases of property and equipment(26,389) (15,237) 
Net cash provided by (used in) investing activities169,668  (313,491) 
Cash flows from financing activities:
Payment of tax withholding obligation on RSU settlement(46,723) (56,137) 
Proceeds from exercise of stock options7,635  32,254  
Proceeds from employee stock purchase plan13,590  10,563  
Net cash used in financing activities(25,498) (13,320) 
Effect of foreign exchange on cash, cash equivalents and restricted cash(2,280) (379) 
Net increase (decrease) in cash, cash equivalents and restricted cash201,034  (281,535) 
Cash, cash equivalents and restricted cash at beginning of period241,483  518,178  
Cash, cash equivalents and restricted cash at end of period$442,517  $236,643  

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DOCUSIGN, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(Unaudited)

Reconciliation of gross profit and gross margin:
Three Months Ended April 30,
(in thousands)20202019
GAAP gross profit$222,985  $161,943  
Add: Stock-based compensation7,989  5,722  
Add: Amortization of acquisition-related intangibles1,348  1,627  
Add: Employer payroll tax on employee stock transactions1,036  652  
Non-GAAP gross profit$233,358  $169,944  
GAAP gross margin75 %76 %
Non-GAAP adjustments%%
Non-GAAP gross margin79 %79 %
GAAP subscription gross profit$228,912  $168,339  
Add: Stock-based compensation3,864  2,282  
Add: Amortization of acquisition-related intangibles1,348  1,627  
Add: Employer payroll tax on employee stock transactions535  221  
Non-GAAP subscription gross profit$234,659  $172,469  
GAAP subscription gross margin81 %84 %
Non-GAAP adjustments%%
Non-GAAP subscription gross margin84 %86 %
GAAP professional services and other gross loss$(5,927) $(6,396) 
Add: Stock-based compensation4,125  3,440  
Add: Employer payroll tax on employee stock transactions501  431  
Non-GAAP professional services and other gross loss$(1,301) $(2,525) 
GAAP professional services and other gross margin(37)%(51)%
Non-GAAP adjustments29 %31 %
Non-GAAP professional services and other gross margin(8)%(20)%

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Reconciliation of operating expenses:
Three Months Ended April 30,
(in thousands)20202019
GAAP sales and marketing$171,793  $129,936  
Less: Stock-based compensation(24,665) (18,102) 
Less: Amortization of acquisition-related intangibles(2,911) (3,106) 
Less: Employer payroll tax on employee stock transactions(2,909) (2,351) 
Non-GAAP sales and marketing$141,308  $106,377  
GAAP sales and marketing as a percentage of revenue58 %61 %
Non-GAAP sales and marketing as a percentage of revenue48 %50 %
GAAP research and development$54,234  $37,183  
Less: Stock-based compensation(11,885) (7,317) 
Less: Employer payroll tax on employee stock transactions(1,546) (1,150) 
Non-GAAP research and development$40,803  $28,716  
GAAP research and development as a percentage of revenue18 %17 %
Non-GAAP research and development as a percentage of revenue14 %13 %
GAAP general and administrative$38,811  $37,261  
Less: Stock-based compensation(9,012) (11,130) 
Less: Employer payroll tax on employee stock transactions(1,057) (1,602) 
Less: Acquisition-related expenses(694) —  
Non-GAAP general and administrative$28,048  $24,529  
GAAP general and administrative as a percentage of revenue13 %18 %
Non-GAAP general and administrative as a percentage of revenue%11 %
 
Reconciliation of income (loss) from operations and operating margin:
Three Months Ended April 30,
(in thousands)20202019
GAAP loss from operations$(41,853) $(42,437) 
Add: Stock-based compensation53,551  42,271  
Add: Amortization of acquisition-related intangibles4,259  4,733  
Add: Employer payroll tax on employee stock transactions6,548  5,755  
Add: Acquisition-related expenses694  —  
Non-GAAP income from operations$23,199  $10,322  
GAAP operating margin(14)%(20)%
Non-GAAP adjustments22 %25 %
Non-GAAP operating margin%%

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Reconciliation of net income (loss) and net income (loss) per share, basic and diluted:
Three Months Ended April 30,
(in thousands, except per share data)20202019
GAAP net loss$(47,804) $(45,722) 
Add: Stock-based compensation53,551  42,271  
Add: Amortization of acquisition-related intangibles4,259  4,733  
Add: Employer payroll tax on employee stock transactions6,548  5,755  
Add: Amortization of debt discount and issuance costs6,842  6,454  
Add: Acquisition-related expenses694  $—  
Non-GAAP net income$24,090  $13,491  
Numerator:
Non-GAAP net income$24,090  $13,491  
Denominator:
Weighted-average common shares outstanding, basic182,978  172,101  
Effect of dilutive securities13,947  17,080  
Non-GAAP weighted-average common shares outstanding, diluted196,925  189,181  
GAAP net loss per share, basic and diluted$(0.26) $(0.27) 
Non-GAAP net income per share, basic0.13  0.08  
Non-GAAP net income per share, diluted0.12  0.07  

Computation of free cash flow:
Three Months Ended April 30,
(in thousands)20202019
Net cash provided by operating activities$59,144  $45,655  
Less: Purchases of property and equipment(26,389) (15,237) 
Non-GAAP free cash flow$32,755  $30,418  
Net cash provided by (used in) investing activities$169,668  $(313,491) 
Net cash used in financing activities$(25,498) $(13,320) 

Computation of billings:
Three Months Ended April 30,
(in thousands)20202019
Revenue$297,017  $213,962  
Add: Contract liabilities and refund liability, end of period568,544  395,254  
Less: Contract liabilities and refund liability, beginning of period(522,201) (390,887) 
Add: Contract assets and unbilled accounts receivable, beginning of period15,082  13,436  
Less: Contract assets and unbilled accounts receivable, end of period(16,390) (16,810) 
Non-GAAP billings$342,052  $214,955  

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