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Unum Group
Statistical Supplement First Quarter 2020

 TABLE OF CONTENTS
(in millions of dollars, except share data and where noted)
Interim Results are Unaudited





Unum Group Financial Highlights
Three Months EndedYear Ended
3/31/20203/31/201912/31/201912/31/2018
Consolidated U.S. GAAP Results¹
Premium Income$2,371.4  $2,338.7  $9,365.6  $8,986.1  
Adjusted Operating Revenue$3,015.1  $2,986.5  $12,022.1  $11,638  
Net Realized Investment Gain (Loss) (144.0) 1.1  (23.2) (39.5) 
Revenue$2,871.1  $2,987.6  $11,998.9  $11,598.5  
Net Income$161.0  $280.9  $1,100.3  $523.4  
Net Income Per Common Share:
Basic $0.79  $1.31  $5.25  $2.38  
Assuming Dilution $0.79  $1.31  $5.24  $2.38  
Assets$65,335.9  $63,921.7  $67,013.4  $61,875.6  
Stockholders' Equity$9,803.1  $9,060.5  $9,965.0  $8,621.8  
Adjusted Operating Return on Equity
Unum US18.4 %17.6 %18.0 %18.4 %
Unum International8.5 %13.2 %11.7 %13.4 %
Colonial Life16.5 %17.4 %17.5 %18.0 %
Core Operating Segments16.9 %17.1 %17.2 %17.8 %
Consolidated12.0 %12.8 %12.8 %13.2 %

Traditional U.S. Life Insurance Companies' Statutory Results2
Net Gain from Operations, After Tax$326.1  $223.1  $1,027.2  $959.8  
Net Realized Investment Gain (Loss), After Tax(63.5) (4.7) (45.1) (6.8) 
Net Income$262.6  $218.4  $982.1  $953.0  
Capital and Surplus$3,549.5  $3,511.3  $3,644.4  $3,572.7  
Weighted Average Risk-based Capital Ratio~ 365%~ 360%~ 365%  ~ 370%  

1 Generally Accepted Accounting Principles
2 Our traditional U.S. life insurance companies are Provident Life and Accident Insurance Company, Unum Life Insurance Company of America, The Paul Revere Life Insurance Company, Colonial Life & Accident Insurance Company, Provident Life and Casualty Insurance Company, First Unum Life Insurance Company, Unum Insurance Company, and Starmount Life Insurance Company.
1


Unum Group Capital Metrics

3/31/20203/31/201912/31/201912/31/2018
(in millions)per share(in millions)per share(in millions)per share(in millions)per share
Total Stockholders' Equity (Book Value)$9,803.1  $48.21  $9,060.5  $42.68  $9,965.0  $49.10  $8,621.8  $40.19  
Excluding:
Net Unrealized Gain (Loss) on Securities 395.3  1.94  (0.1) —  615.9  3.03  (312.4) (1.46) 
Net Gain on Hedges  210.6  1.04  230.1  1.08  187.8  0.93  250.6  1.17  
Subtotal9,197.2  45.23  8,830.5  41.60  9,161.3  45.14  8,683.6  40.48  
Excluding:
Foreign Currency Translation Adjustment(345.2) (1.70) (287.9) (1.36) (281.6) (1.39) (305.2) (1.42) 
Subtotal9,542.4  46.93  9,118.4  42.96  9,442.9  46.53  8,988.8  41.90  
Excluding:
Unrecognized Pension and Postretirement Benefit Costs(477.8) (2.35) (444.4) (2.09) (484.8) (2.39) (447.2) (2.08) 
Total Stockholders' Equity, Excluding Accumulated Other Comprehensive Income (Loss)$10,020.2  $49.28  $9,562.8  $45.05  $9,927.7  $48.92  $9,436.0  $43.98  
Dividends Paid$58.8  $0.29  $57.5  $0.26  $231.3  $1.09  $217.0  $0.98  

Three Months EndedYear Ended
3/31/20203/31/201912/31/201912/31/2018
Shares Repurchased (millions)—  2.7  12.3  8.7  
Cost of Shares Repurchased (millions)(1)
$—  $100.0  $400.4  $350.7  
Price (UNM closing price on last trading day of period)$15.01  $33.83  $29.16  $29.38  
Leverage Ratio29.1 %27.3 %29.1 %26.8 %
Holding Company Cash and Marketable Securities$1,025  $594  $863  $602  

(1) Includes commissions of a de minimis amount for the three months ended March 31, 2019 and $0.4 million and $0.7 million for the years ended December 31, 2019 and 2018, respectively.

2


Unum Group Ratings


AM BestFitchMoody'sS&P
OutlookStableNegativeStableStable
Issuer Credit RatingsbbbBBB-Baa2BBB
Financial Strength Ratings
Provident Life and Accident Insurance CompanyAA-A2A
Unum Life Insurance Company of AmericaAA-A2A
Colonial Life & Accident Insurance CompanyAA-A2A
The Paul Revere Life Insurance CompanyAA-A2A
Starmount Life Insurance CompanyA-NRNRNR
Unum Insurance CompanyA-A-A2NR
Unum LimitedNRNRNRA-

NR = not rated


3


Unum Group Consolidated Statements of Income

Three Months EndedYear Ended
3/31/20203/31/201912/31/201912/31/2018
Revenue
Premium Income$2,371.4  $2,338.7  $9,365.6  $8,986.1  
Net Investment Income585.0  594.7  2,435.3  2,453.7  
Net Realized Investment Gain (Loss)(144.0) 1.1  (23.2) (39.5) 
Other Income58.7  53.1  221.2  198.2  
Total Revenue2,871.1  2,987.6  11,998.9  11,598.5  
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits1,854.8  1,840.8  7,496.2  8,020.4  
Commissions279.2  290.1  1,122.7  1,108.4  
Interest and Debt Expense - Non-recourse Debt0.8  1.6  5.3  6.9  
Interest and Debt Expense - All Other Debt44.9  40.5  172.1  160.4  
Cost Related to Early Retirement of Debt—  —  27.3  —  
Deferral of Acquisition Costs(162.0) (173.7) (658.6) (668.0) 
Amortization of Deferred Acquisition Costs176.2  170.6  609.9  565.5  
Other Expenses475.1  464.4  1,841.9  1,777.1  
Total Benefits and Expenses2,669.0  2,634.3  10,616.8  10,970.7  
Income Before Income Tax202.1  353.3  1,382.1  627.8  
Income Tax41.1  72.4  281.8  104.4  
Net Income$161.0  $280.9  $1,100.3  $523.4  
Weighted Average Shares Outstanding
Basic203.3  214.3  209.7  219.6  
Assuming Dilution203.4  214.4  209.9  220.1  
Actual Number of Shares Outstanding203.3  212.3  202.9  214.6  


4


Unum Group Sales Data for Unum US Segment

Three Months EndedYear Ended
3/31/20203/31/2019% Change12/31/201912/31/2018
Sales by Product
Group Disability and Group Life and AD&D
Group Long-term Disability$31.4  $36.9  (14.9)%$241.5  $243.8  
Group Short-term Disability14.2  20.9  (32.1) 159.2  138.7  
Group Life and AD&D28.1  40.6  (30.8) 258.3  282.4  
Subtotal73.7  98.4  (25.1) 659.0  664.9  
Supplemental and Voluntary
Individual Disability22.7  15.1  50.3  75.9  77.2  
Voluntary Benefits128.6  152.4  (15.6) 300.6  303.1  
Dental and Vision10.8  12.5  (13.6) 74.6  69.4  
Subtotal162.1  180.0  (9.9) 451.1  449.7  
Total Sales$235.8  $278.4  (15.3) $1,110.1  $1,114.6  
Sales by Market Sector
Group Disability and Group Life and AD&D
Core Market (< 2,000 employees)$51.2  $48.7  5.1 %$370.8  $395.1  
Large Case Market22.5  49.7  (54.7) 288.2  269.8  
Subtotal73.7  98.4  (25.1) 659.0  664.9  
Supplemental and Voluntary162.1  180.0  (9.9) 451.1  449.7  
Total Sales$235.8  $278.4  (15.3) $1,110.1  $1,114.6  


5


Unum Group Sales Data for Unum International Segment

Three Months EndedYear Ended
(in millions of dollars)3/31/20203/31/2019% Change12/31/201912/31/2018
Sales by Product
Unum UK
Group Long-term Disability$8.6  $8.2  4.9 %$43.2  $44.7  
Group Life5.6  6.1  (8.2) 24.3  21.5  
Supplemental7.1  4.9  44.9  19.5  17.4  
Unum Poland2.6  3.4  (23.5) 13.0  3.4  
Total Sales$23.9  $22.6  5.8  $100.0  $87.0  
Sales by Market Sector
Unum UK
Group Long-term Disability and Group Life
Core Market (< 500 employees)$9.1  $8.5  7.1 %$38.2  $36.6  
Large Case Market5.1  5.8  (12.1) 29.3  29.6  
Subtotal14.2  14.3  (0.7) 67.5  66.2  
Supplemental7.1  4.9  44.9  19.5  17.4  
Unum Poland2.6  3.4  (23.5) 13.0  3.4  
Total Sales$23.9  $22.6  5.8  $100.0  $87.0  
(in millions of pounds)
Unum UK Sales by Product
Group Long-term Disability£6.7  £6.2  8.1 %£33.7  £33.5  
Group Life4.4  4.7  (6.4) 19.0  16.2  
Supplemental5.4  3.8  42.1  15.1  12.8  
Total Sales£16.5  £14.7  12.2  £67.8  £62.5  
Unum UK Sales by Market Sector
Group Long-term Disability and Group Life  
Core Market (< 500 employees)£7.2  £6.5  10.8 %£29.9  £27.6  
Large Case Market3.9  4.4  (11.4) 22.8  22.1  
Subtotal11.1  10.9  1.8  52.7  49.7  
Supplemental5.4  3.8  42.1  15.1  12.8  
Total Sales£16.5  £14.7  12.2  £67.8  £62.5  

Certain prior year and prior period amounts in the table above were reclassified to conform to current year presentation.
5. 1


Unum Group Sales Data for Colonial Life Segment

Three Months EndedYear Ended
3/31/20203/31/2019% Change12/31/201912/31/2018
Sales by Product
Accident, Sickness, and Disability  $64.6  $72.2  (10.5)%$354.4  $355.0  
Life  20.7  19.7  5.1  122.7  111.9  
Cancer and Critical Illness  14.0  16.9  (17.2) 88.9  94.4  
Total Sales  $99.3  $108.8  (8.7) $566.0  $561.3  
Sales by Market Sector
Commercial
Core Market (< 1,000 employees)$67.6  $71.4  (5.3)%$345.7  $349.0  
Large Case Market11.9  14.3  (16.8) 81.4  95.5  
Subtotal79.5  85.7  (7.2) 427.1  444.5  
Public Sector19.8  23.1  (14.3) 138.9  116.8  
Total Sales$99.3  $108.8  (8.7) $566.0  $561.3  



5. 2


Unum Group Consolidated Balance Sheets
March 31December 31
20202019
Assets
Investments
Fixed Maturity Securities$45,291.5  $47,443.7  
Mortgage Loans2,452.1  2,397.0  
Policy Loans3,743.5  3,779.5  
Other Long-term Investments917.5  844.2  
Short-term Investments1,384.4  1,294.5  
Total Investments53,789.0  55,758.9  
Other Assets
Cash and Bank Deposits337.2  84.1  
Accounts and Premiums Receivable1,639.6  1,602.9  
Reinsurance Recoverable4,666.2  4,780.7  
Accrued Investment Income748.5  693.0  
Deferred Acquisition Costs2,333.3  2,324.0  
Goodwill348.8  351.7  
Property and Equipment540.7  534.1  
Deferred Income Tax47.3  —  
Other Assets885.3  884.0  
Total Assets$65,335.9  $67,013.4  

6


Unum Group Consolidated Balance Sheets - Continued
March 31December 31
20202019
Liabilities and Stockholders' Equity
Liabilities
Policy and Contract Benefits$1,760.3  $1,745.5  
Reserves for Future Policy and Contract Benefits45,706.5  47,780.1  
Unearned Premiums414.1  363.9  
Other Policyholders’ Funds1,599.3  1,599.7  
Income Tax Payable268.9  256.7  
Deferred Income Tax93.7  95.4  
Short-term Debt399.8  399.7  
Long-term Debt - Non-recourse63.4  78.1  
Long-term Debt - All Other2,850.9  2,848.8  
Payables for Collateral on Investments511.4  24.0  
Other Liabilities 1,864.5  1,856.5  
Total Liabilities55,532.8  57,048.4  
Stockholders’ Equity
Common Stock30.6  30.6  
Additional Paid-in Capital2,357.3  2,348.1  
Accumulated Other Comprehensive Income (Loss)(217.1) 37.3  
Retained Earnings10,812.0  10,728.7  
Treasury Stock(3,179.7) (3,179.7) 
Total Stockholders’ Equity9,803.1  9,965.0  
Total Liabilities and Stockholders’ Equity$65,335.9  $67,013.4  

6. 1


Unum Group Deferred Acquisition Costs by Segment

Unum USUnum InternationalColonial LifeConsolidated
Balance at December 31, 2018  $1,239.4  $20.0  $1,050.0  $2,309.4  
Capitalization334.5  12.8  311.3  658.6  
Amortization(344.0) (7.1) (258.8) (609.9) 
Adjustment Related to Unrealized Investment Gains and Losses(6.9) —  (27.9) (34.8) 
Foreign Currency—  0.7  —  0.7  
Balance at December 31, 2019  1,223.0  26.4  1,074.6  2,324.0  
Capitalization79.6  3.0  79.4  162.0  
Amortization(107.7) (1.8) (66.7) (176.2) 
Adjustment Related to Unrealized Investment Gains and Losses3.6  —  21.7  25.3  
Foreign Currency—  (1.8) —  (1.8) 
Balance at March 31, 2020$1,198.5  $25.8  $1,109.0  $2,333.3  

6. 2


Unum Group Balance Sheets by Segment - March 31, 2020

Unum US
Group DisabilityGroup Life and Accidental Death & DismembermentSupplemental and VoluntaryTotal Unum USUnum InternationalColonial LifeClosed BlockCorporateConsolidated
Assets
Investments$8,010.4  $2,406.2  $5,169.6  $15,586.2  $3,216.1  $3,188.4  $29,898.2  $1,900.1  $53,789.0  
Deferred Acquisition Costs98.6  79.3  1,020.6  1,198.5  25.8  1,109.0  —  —  2,333.3  
Goodwill8.9  —  271.1  280.0  41.1  27.7  —  —  348.8  
All Other290.7  263.5  172.6  726.8  232.1  102.9  6,106.1  1,696.9  8,864.8  
Total Assets$8,408.6  $2,749.0  $6,633.9  $17,791.5  $3,515.1  $4,428.0  $36,004.3  $3,597.0  $65,335.9  
Liabilities
Reserves and Policyholder Benefits$6,965.5  $1,697.4  $4,165.7  $12,828.6  $2,707.4  $2,735.2  $31,209.0  $—  $49,480.2  
Debt—  —  —  —  —  —  63.4  3,250.7  3,314.1  
All Other34.8  20.7  238.5  294.0  112.5  57.0  339.4  1,935.6  2,738.5  
Total Liabilities7,000.3  1,718.1  4,404.2  13,122.6  2,819.9  2,792.2  31,611.8  5,186.3  55,532.8  
Allocated Stockholders' Equity
Other Allocated Stockholders' Equity1,379.2  1,030.9  2,092.1  4,502.2  727.2  1,551.8  4,100.2  (1,684.2) 9,197.2  
Net Unrealized Gain (Loss) on Securities and Net Gain on Hedges29.1  —  137.6  166.7  (32.0) 84.0  292.3  94.9  605.9  
Total Allocated Stockholders' Equity1,408.3  1,030.9  2,229.7  4,668.9  695.2  1,635.8  4,392.5  (1,589.3) 9,803.1  
Total Liabilities and Allocated Stockholders' Equity$8,408.6  $2,749.0  $6,633.9  $17,791.5  $3,515.1  $4,428.0  $36,004.3  $3,597.0  $65,335.9  

Allocated stockholders' equity is determined on the basis of an internal allocation formula that reflects the volume and risk components of the business and aligns with our target capital levels for regulatory and rating agency purposes. We modify this formula periodically to recognize changes in the views of capital requirements.



6. 3


Unum Group Balance Sheets by Segment - December 31, 2019

Unum US
Group DisabilityGroup Life and Accidental Death & DismembermentSupplemental and VoluntaryTotal Unum USUnum InternationalColonial LifeClosed BlockCorporateConsolidated
Assets  
Investments  $8,251.4  $2,522.8  $5,233.7  $16,007.9  $3,378.1  $3,281.4  $31,042.0  $2,049.5  $55,758.9  
Deferred Acquisition Costs  99.1  79.7  1,044.2  1,223.0  26.4  1,074.6  —  —  2,324.0  
Goodwill  8.9  —  271.1  280.0  44.0  27.7  —  —  351.7  
All Other  443.4  252.7  379.3  1,075.4  420.6  245.3  5,966.7  870.8  8,578.8  
Total Assets  $8,802.8  $2,855.2  $6,928.3  $18,586.3  $3,869.1  $4,629.0  $37,008.7  $2,920.3  $67,013.4  
Liabilities  
Reserves and Policyholder Benefits  $7,288.7  $1,749.8  $4,219.6  $13,258.1  $2,909.4  $2,711.2  $32,610.5  $—  $51,489.2  
Debt  —  —  —  —  —  —  78.1  3,248.5  3,326.6  
All Other  128.0  34.2  404.8  567.0  132.6  216.2  13.5  1,303.3  2,232.6  
Total Liabilities  7,416.7  1,784.0  4,624.4  13,825.1  3,042.0  2,927.4  32,702.1  4,551.8  57,048.4  
Allocated Stockholders' Equity  
Other Allocated Stockholders' Equity  1,363.9  1,033.7  2,114.7  4,512.3  771.9  1,555.2  4,069.3  (1,747.4) 9,161.3  
Net Unrealized Gain (Loss) on Securities and Net Gain on Hedges 22.2  37.5  189.2  248.9  55.2  146.4  237.3  115.9  803.7  
Total Allocated Stockholders' Equity  1,386.1  1,071.2  2,303.9  4,761.2  827.1  1,701.6  4,306.6  (1,631.5) 9,965.0  
Total Liabilities and Allocated Stockholders' Equity  $8,802.8  $2,855.2  $6,928.3  $18,586.3  $3,869.1  $4,629.0  $37,008.7  $2,920.3  $67,013.4  

6. 4


Unum Group Financial Results by Segment

We measure and analyze our segment performance on the basis of "adjusted operating revenue" and "adjusted operating income" or "adjusted operating loss", which differ from total revenue and income before income tax as presented in our consolidated statements of income due to the exclusion of net realized investment gains and losses and certain other items as specified in the following pages. These performance measures are in accordance with GAAP guidance for segment reporting, but they should not be viewed as a substitute for total revenue, income before income tax, or net income.
Three Months EndedYear Ended
3/31/20203/31/2019% Change12/31/201912/31/2018% Change
Premium Income
Unum US$1,527.7  $1,501.9  1.7 %$6,016.6  5,736.4  4.9 %
Unum International164.6  154.0  6.9  630.5  568.8  10.8  
Colonial Life434.7  419.3  3.7  1,685.0  1,603.8  5.1  
Closed Block244.4  263.5  (7.2) 1,033.5  1,077.1  (4.0) 
2,371.4  2,338.7  1.4  9,365.6  8,986.1  4.2  
Net Investment Income
Unum US179.6  182.1  (1.4) 739.4  778.7  (5.0) 
Unum International26.5  24.8  6.9  122.5  117.2  4.5  
Colonial Life37.7  36.9  2.2  148.0  151.2  (2.1) 
Closed Block336.1  346.6  (3.0) 1,404.9  1,377.1  2.0  
Corporate5.1  4.3  18.6  20.5  29.5  (30.5) 
585.0  594.7  (1.6) 2,435.3  2,453.7  (0.7) 
Other Income
Unum US40.2  34.5  16.5  142.8  118.5  20.5  
Unum International—  —  —  0.6  0.4  50.0  
Colonial Life0.3  0.6  (50.0) 3.4  1.2  183.3  
Closed Block18.2  18.0  1.1  71.3  75.4  (5.4) 
Corporate—  —  —  3.1  2.7  14.8  
58.7  53.1  10.5  221.2  198.2  11.6  
Total Adjusted Operating Revenue
Unum US1,747.5  1,718.5  1.7  6,898.8  6,633.6  4.0  
Unum International191.1  178.8  6.9  753.6  686.4  9.8  
Colonial Life472.7  456.8  3.5  1,836.4  1,756.2  4.6  
Closed Block598.7  628.1  (4.7) 2,509.7  2,529.6  (0.8) 
Corporate5.1  4.3  18.6  23.6  32.2  (26.7) 
$3,015.1  $2,986.5  1.0  $12,022.1  $11,638.0  3.3  

7


Unum Group Financial Results by Segment - Continued

Three Months EndedYear Ended
3/31/20203/31/2019% Change12/31/201912/31/2018% Change
Benefits and Expenses
Unum US$1,485.7  $1,466.2  1.3 %$5,867.7  $5,619.0  4.4 %
Unum International171.7  149.7  14.7  645.7  572.5  12.8  
Colonial Life391.6  371.6  5.4  1,491.9  1,421.0  5.0  
Closed Block569.0  597.1  (4.7) 2,372.0  3,154.9  (24.8) 
Corporate51.0  49.7  2.6  239.5  203.3  17.8  
2,669.0  2,634.3  1.3  10,616.8  10,970.7  (3.2) 
Income (Loss) Before Income Tax and Net Realized Investment Gain (Loss)
Unum US261.8  252.3  3.8  1,031.1  1,014.6  1.6  
Unum International19.4  29.1  (33.3) 107.9  113.9  (5.3) 
Colonial Life81.1  85.2  (4.8) 344.5  335.2  2.8  
Closed Block29.7  31.0  (4.2) 137.7  (625.3) (122.0) 
Corporate(45.9) (45.4) 1.1  (215.9) (171.1) 26.2  
346.1  352.2  (1.7) 1,405.3  667.3  110.6  
Income Tax72.0  71.9  0.1  286.3  115.4  148.1  
Income Before Net Realized Investment Gain (Loss)274.1  280.3  (2.2) 1,119.0  551.9  102.8  
Net Realized Investment Gain (Loss) (net of tax expense (benefit) of $(30.9); $0.5; $(4.5); $(11.0))
(113.1) 0.6  N.M.  (18.7) (28.5) 34.4  
Net Income$161.0  $280.9  (42.7) $1,100.3  $523.4  110.2  

7. 1


Unum Group Quarterly Historical Financial Results by Segment

3/31/2012/31/199/30/196/30/193/31/1912/31/189/30/186/30/183/31/18
Premium Income
Unum US$1,527.7  $1,508.3  $1,501.9  $1,504.5  $1,501.9  $1,435.1  $1,446.2  $1,416.3  $1,438.8  
Unum International164.6  165.6  152.3  158.6  154.0  152.3  138.0  138.9  139.6  
Colonial Life434.7  424.9  419.9  420.9  419.3  410.1  400.0  395.4  398.3  
Closed Block244.4  253.8  257.1  259.1  263.5  265.8  267.6  270.4  273.3  
2,371.4  2,352.6  2,331.2  2,343.1  2,338.7  2,263.3  2,251.8  2,221.0  2,250.0  
Net Investment Income
Unum US179.6  189.0  184.2  184.1  182.1  187.7  200.3  196.5  194.2  
Unum International26.5  28.6  24.3  44.8  24.8  31.1  26.4  32.1  27.6  
Colonial Life37.7  37.0  36.9  37.2  36.9  37.0  36.7  40.2  37.3  
Closed Block336.1  356.6  347.3  354.5  346.6  345.8  348.0  345.6  337.7  
Corporate5.1  5.1  6.7  4.3  4.3  7.0  7.8  9.2  5.5  
585.0  616.3  599.4  624.9  594.7  608.6  619.2  623.6  602.3  
Other Income
Unum US40.2  36.7  34.8  36.8  34.5  30.0  30.7  28.8  29.0  
Unum International—  0.3  —  0.3  —  0.4  —  —  —  
Colonial Life0.3  1.2  0.9  0.7  0.6  0.2  0.4  0.3  0.3  
Closed Block18.2  17.8  18.9  16.5  18.0  18.6  18.9  18.9  19.0  
Corporate—  0.5  1.0  1.7  —  1.1  0.1  0.3  1.2  
58.7  56.5  55.6  56.0  53.1  50.3  50.1  48.3  49.5  
Total Adjusted Operating Revenue
Unum US1,747.5  1,734.0  1,720.9  1,725.4  1,718.5  1,652.8  1,677.2  1,641.6  1,662.0  
Unum International191.1  194.5  176.6  203.7  178.8  183.8  164.4  171.0  167.2  
Colonial Life472.7  463.1  457.7  458.8  456.8  447.3  437.1  435.9  435.9  
Closed Block598.7  628.2  623.3  630.1  628.1  630.2  634.5  634.9  630.0  
Corporate5.1  5.6  7.7  6.0  4.3  8.1  7.9  9.5  6.7  
$3,015.1  $3,025.4  $2,986.2  $3,024.0  $2,986.5  $2,922.2  $2,921.1  $2,892.9  $2,901.8  


8


Unum Group Quarterly Historical Financial Results by Segment - Continued
3/31/2012/31/199/30/196/30/193/31/1912/31/189/30/186/30/183/31/18
Benefits and Expenses
Unum US$1,485.7  $1,470.9  $1,459.5  $1,471.1  $1,466.2  $1,404.1  $1,406.3  $1,390.5  $1,418.1  
Unum International171.7  170.6  152.4  173.0  149.7  153.4  138.3  143.4  137.4  
Colonial Life391.6  375.4  370.5  374.4  371.6  361.9  352.9  351.3  354.9  
Closed Block569.0  582.1  596.4  596.4  597.1  595.4  1,353.1  605.3  601.1  
Corporate51.0  58.2  81.8  49.8  49.7  56.3  55.0  45.0  47.0  
2,669.0  2,657.2  2,660.6  2,664.7  2,634.3  2,571.1  3,305.6  2,535.5  2,558.5  
Income (Loss) Before Income Tax Expense (Benefit) and Net Realized Investment Gain (Loss)
Unum US261.8  263.1  261.4  254.3  252.3  248.7  270.9  251.1  243.9  
Unum International19.4  23.9  24.2  30.7  29.1  30.4  26.1  27.6  29.8  
Colonial Life81.1  87.7  87.2  84.4  85.2  85.4  84.2  84.6  81.0  
Closed Block29.7  46.1  26.9  33.7  31.0  34.8  (718.6) 29.6  28.9  
Corporate(45.9) (52.6) (74.1) (43.8) (45.4) (48.2) (47.1) (35.5) (40.3) 
346.1  368.2  325.6  359.3  352.2  351.1  (384.5) 357.4  343.3  
Income Tax Expense (Benefit)72.0  79.2  62.8  72.4  71.9  69.4  (92.0) 69.8  68.2  
Income (Loss) Before Net Realized Investment Gain (Loss)274.1  289.0  262.8  286.9  280.3  281.7  (292.5) 287.6  275.1  
Net Realized Investment Gain (Loss)(144.0) 9.2  (26.2) (7.3) 1.1  (41.4) 6.7  (2.6) (2.2) 
Tax Expense (Benefit) on Net Realized Investment Gain (Loss)(30.9) 2.0  (5.4) (1.6) 0.5  (8.8) (1.1) (0.5) (0.6) 
Net Income (Loss)$161.0  $296.2  $242.0  $281.2  $280.9  $249.1  $(284.7) $285.5  $273.5  
Net Income (Loss) Per Common Share - Assuming Dilution$0.79  $1.44  $1.16  $1.33  $1.31  $1.15  $(1.30) $1.29  $1.23  

8. 1


Unum Group Financial Results for Unum US Segment

Three Months EndedYear Ended
3/31/20203/31/201912/31/201912/31/2018
Adjusted Operating Revenue
Premium Income$1,527.7  $1,501.9  $6,016.6  $5,736.4  
Net Investment Income179.6  182.1  739.4  778.7  
Other Income40.2  34.5  142.8  118.5  
Total1,747.5  1,718.5  6,898.8  6,633.6  
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits984.6  980.7  4,022.1  3,856.5  
Commissions154.3  163.0  628.5  620.6  
Deferral of Acquisition Costs(79.6) (87.6) (334.5) (344.0) 
Amortization of Deferred Acquisition Costs107.7  103.9  344.0  315.1  
Other Expenses318.7  306.2  1,207.6  1,170.8  
Total1,485.7  1,466.2  5,867.7  5,619.0  
Adjusted Operating Income $261.8  $252.3  $1,031.1  $1,014.6  
Operating Ratios (% of Premium Income):
Benefit Ratio64.4 %65.3 %66.9 %67.2 %
Other Expense Ratio20.9 %20.4 %20.1 %20.4 %
Adjusted Operating Income Ratio17.1 %16.8 %17.1 %17.7 %


9


Unum Group Financial Results for Unum US Group Disability

Three Months EndedYear Ended
3/31/20203/31/201912/31/201912/31/2018
Adjusted Operating Revenue
Premium Income
Group Long-term Disability$463.0  $452.9  $1,823.1  $1,766.2  
Group Short-term Disability203.2  188.7  768.8  706.3  
Total Premium Income666.2  641.6  2,591.9  2,472.5  
Net Investment Income93.4  100.0  401.5  432.7  
Other Income38.4  32.2  133.8  109.0  
Total798.0  773.8  3,127.2  3,014.2  
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits487.4  479.1  1,927.9  1,880.7  
Commissions49.9  50.3  193.8  186.5  
Deferral of Acquisition Costs(12.8) (11.8) (49.5) (48.2) 
Amortization of Deferred Acquisition Costs13.3  12.2  50.7  44.7  
Other Expenses183.9  161.4  672.1  612.2  
Total721.7  691.2  2,795.0  2,675.9  
Adjusted Operating Income$76.3  $82.6  $332.2  $338.3  
Operating Ratios (% of Premium Income):
Benefit Ratio73.2 %74.7 %74.4 %76.1 %
Other Expense Ratio27.6 %25.2 %25.9 %24.8 %
Adjusted Operating Income Ratio11.5 %12.9 %12.8 %13.7 %
Persistency:
Group Long-term Disability90.6 %90.9 %90.7 %90.9 %
Group Short-term Disability86.1 %90.5 %89.8 %87.2 %

9. 1


Unum Group Financial Results for Unum US Group Life and Accidental Death & Dismemberment

Three Months EndedYear Ended
3/31/20203/31/201912/31/201912/31/2018
Adjusted Operating Revenue
Premium Income
Group Life$414.5  $414.4  $1,662.0  $1,583.7  
Accidental Death & Dismemberment41.7  41.0  165.7  156.3  
Total Premium Income456.2  455.4  1,827.7  1,740.0  
Net Investment Income25.7  25.6  107.4  106.5  
Other Income0.5  0.6  2.7  4.7  
Total482.4  481.6  1,937.8  1,851.2  
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits322.1  322.9  1,314.1  1,237.7  
Commissions36.4  37.6  147.7  141.1  
Deferral of Acquisition Costs(9.5) (9.1) (37.8) (38.2) 
Amortization of Deferred Acquisition Costs9.9  9.5  38.1  35.9  
Other Expenses53.1  53.3  209.0  214.6  
Total412.0  414.2  1,671.1  1,591.1  
Adjusted Operating Income $70.4  $67.4  $266.7  $260.1  
Operating Ratios (% of Premium Income):
Benefit Ratio70.6 %70.9 %71.9 %71.1 %
Other Expense Ratio11.6 %11.7 %11.4 %12.3 %
Adjusted Operating Income Ratio15.4 %14.8 %14.6 %14.9 %
Persistency:
Group Life88.4 %91.0 %90.6 %91.2 %
Accidental Death & Dismemberment87.9 %90.3 %89.9 %89.9 %

9. 2


Unum Group Financial Results for Unum US Supplemental and Voluntary

Three Months EndedYear Ended
3/31/20203/31/201912/31/201912/31/2018
Adjusted Operating Revenue
Premium Income
Individual Disability$109.5  $110.7  $440.7  $425.4  
Voluntary Benefits230.4  234.4  910.2  895.7  
Dental and Vision65.4  59.8  246.1  202.8  
Total Premium Income405.3  404.9  1,597.0  1,523.9  
Net Investment Income60.5  56.5  230.5  239.5  
Other Income1.3  1.7  6.3  4.8  
Total467.1  463.1  1,833.8  1,768.2  
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits175.1  178.7  780.1  738.1  
Commissions68.0  75.1  287.0  293.0  
Deferral of Acquisition Costs(57.3) (66.7) (247.2) (257.6) 
Amortization of Deferred Acquisition Costs84.5  82.2  255.2  234.5  
Other Expenses81.7  91.5  326.5  344.0  
Total352.0  360.8  1,401.6  1,352.0  
Adjusted Operating Income $115.1  $102.3  $432.2  $416.2  
Operating Ratios (% of Premium Income):
Benefit Ratios:
Individual Disability52.1 %49.9 %50.9 %50.6 %
Voluntary Benefits32.7 %35.4 %41.8 %42.8 %
Dental and Vision65.1 %67.7 %71.1 %68.5 %
Other Expense Ratio20.2 %22.6 %20.4 %22.6 %
Adjusted Operating Income Ratio28.4 %25.3 %27.1 %27.3 %
Persistency:
Individual Disability88.9 %90.3 %89.8 %90.3 %
Voluntary Benefits72.4 %73.0 %73.2 %75.9 %
Dental and Vision81.9 %84.3 %82.6 %84.5 %

9. 3


Unum Group Financial Results for Unum International Segment

Three Months EndedYear Ended
3/31/20203/31/201912/31/201912/31/2018
Adjusted Operating Revenue
Premium Income
Unum UK
Group Long-term Disability$90.8  $87.9  $353.4  $358.9  
Group Life30.927.2  115.7  110.8  
Supplemental23.921.7  89.5  81.7  
Unum Poland19.017.2  71.9  17.4  
Total Premium Income164.6  154.0  630.5  568.8  
Net Investment Income26.5  24.8  122.5  117.2  
Other Income—  —  0.6  0.4  
Total191.1  178.8  753.6  686.4  
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits128.6  106.5  469.8  419.8  
Commissions12.3  12.1  48.7  39.1  
Deferral of Acquisition Costs(3.0) (2.9) (12.8) (8.1) 
Amortization of Deferred Acquisition Costs1.8  1.8  7.1  8.2  
Other Expenses32.0  32.2  43.0  39.2  
Total171.7  149.7  555.8  498.2  
Adjusted Operating Income$19.4  $29.1  $197.8  $188.2  

Certain prior year and prior period amounts in the table above were reclassified to conform to current year presentation.

10


Unum Group Financial Results for Unum UK


Three Months EndedYear Ended
(in millions of pounds, except exchange rate)3/31/20203/31/201912/31/201912/31/2018
Adjusted Operating Revenue
Premium Income
Group Long-term Disability£71.0  £67.5  £276.8  £269.0  
Group Life24.2  20.8  90.7  83.0  
Supplemental18.6  16.7  70.0  61.3  
Total Premium Income113.8  105.0  437.5  413.3  
Net Investment Income19.3  17.8  90.5  86.5  
Other Income—  —  0.2  —  
Total133.1  122.8  528.2  499.8  
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits91.6  73.7  335.5  307.4  
Commissions7.1  7.0  28.6  27.1  
Deferral of Acquisition Costs(1.2) (1.1) (5.4) (5.0) 
Amortization of Deferred Acquisition Costs1.4  1.4  5.4  6.1  
Other Expenses20.5  20.2  83.7  80.2  
Total119.4  101.2  447.8  415.8  
Adjusted Operating Income£13.7  £21.6  £80.4  £84.0  
Weighted Average Pound/Dollar Exchange Rate1.277  1.306  1.279  1.336  
Operating Ratios (% of Premium Income):
Benefit Ratio80.5 %70.2 %76.7 %74.4 %
Other Expense Ratio18.0 %19.2 %19.1 %19.4 %
Adjusted Operating Income Ratio12.0 %20.6 %18.4 %20.3 %
Persistency:
Group Long-term Disability90.1 %89.3 %89.9 %87.8 %
Group Life86.3 %85.7 %89.0 %88.5 %
Supplemental91.2 %91.5 %89.9 %93.1 %

10. 1


Unum Group Financial Results for Colonial Life Segment

Three Months EndedYear Ended
3/31/20203/31/201912/31/201912/31/2018
Adjusted Operating Revenue
Premium Income
Accident, Sickness, and Disability$249.3  $242.2  $973.4  $929.3  
Life93.8  87.6  351.6  328.4  
Cancer and Critical Illness91.6  89.5  360.0  346.1  
Total Premium Income434.7  419.3  1,685.0  1,603.8  
Net Investment Income37.7  36.9  148.0  151.2  
Other Income0.3  0.6  3.4  1.2  
Total472.7  456.8  1,836.4  1,756.2  
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits228.0  214.2  865.0  824.9  
Commissions93.0  94.4  364.5  364.6  
Deferral of Acquisition Costs(79.4) (83.2) (311.3) (315.9) 
Amortization of Deferred Acquisition Costs66.7  64.9  258.8  242.2  
Other Expenses83.3  81.3  314.9  305.2  
Total391.6  371.6  1,491.9  1,421.0  
Adjusted Operating Income$81.1  $85.2  $344.5  $335.2  
Operating Ratios (% of Premium Income):
Benefit Ratio52.4 %51.1 %51.3 %51.4 %
Other Expense Ratio19.2 %19.4 %18.7 %19.0 %
Adjusted Operating Income Ratio18.7 %20.3 %20.4 %20.9 %
Persistency:
Accident, Sickness, and Disability73.0 %73.4 %73.2 %74.2 %
Life83.0 %83.3 %83.4 %83.6 %
Cancer and Critical Illness80.9 %81.2 %80.6 %82.4 %

11


Unum Group Financial Results for Closed Block Segment
Three Months EndedYear Ended
3/31/20203/31/201912/31/201912/31/2018
Adjusted Operating Revenue
Premium Income
Long-term Care $164.8  $163.0  $651.6  $648.3  
Individual Disability77.0  98.1  374.3  420.8  
All Other2.6  2.4  7.6  8.0  
Total Premium Income244.4  263.5  1,033.5  1,077.1  
Net Investment Income336.1  346.6  1,404.9  1,377.1  
Other Income18.2  18.0  71.3  75.4  
Total598.7  628.1  2,509.7  2,529.6  
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits513.6  539.4  2,139.3  2,919.2  
Commissions19.6  20.6  81.0  84.1  
Interest and Debt Expense0.8  1.6  5.3  6.9  
Other Expenses35.0  35.5  146.4  144.7  
Total569.0  597.1  2,372.0  3,154.9  
Income (Loss) Before Income Tax and Net Realized Investment Gains and Losses29.7  31.0  137.7  (625.3) 
Long-term Care Reserve Increase—  —  —  750.8  
Adjusted Operating Income$29.7  $31.0  $137.7  $125.5  
Interest Adjusted Loss Ratios:
Long-term Care*81.0 %88.5 %88.1 %206.8 %
Long-term Care Excluding Reserve Increase91.0 %
Individual Disability84.5 %80.1 %78.8 %80.4 %
Operating Ratios (% of Premium Income):
Other Expense Ratio14.3 %13.5 %14.2 %13.4 %
Income (Loss) Ratio(58.1)%
Adjusted Operating Income Ratio12.2 %11.8 %13.3 %11.7 %
Persistency:
Long-term Care95.6 %95.6 %95.7 %95.8 %
Individual Disability88.9 %88.1 %88.1 %88.3 %
*The interest-adjusted loss ratio for the rolling twelve months ended March 31, 2020 was 86.2 percent.
12


Unum Group Financial Results for Corporate Segment

Three Months EndedYear Ended
3/31/20203/31/201912/31/201912/31/2018
Adjusted Operating Revenue
Net Investment Income$5.1  $4.3  $20.5  $29.5  
Other Income—  —  3.1  2.7  
Total5.1  4.3  23.6  32.2  
Interest, Debt, and Other Expenses51.0  49.7  239.5  203.3  
Loss Before Income Tax and Net Realized Investment Gains and Losses(45.9) (45.4) (215.9) (171.1) 
Cost Related to Early Retirement of Debt—  —  27.3  —  
Adjusted Operating Loss$(45.9) $(45.4) $(188.6) $(171.1) 



13


Unum Group Reserves

March 31, 2020
GrossTotal Reinsurance Ceded
Policy ReservesClaim ReservesTotal Net
%IncurredIBNR%Total
Group Disability$—  — %$5,737.7  $720.1  28.2 %$6,457.8  $58.2  $6,399.6  
Group Life and Accidental Death & Dismemberment59.5  0.3  700.3  231.5  4.1  991.3  5.7  985.6  
Individual Disability490.6  2.4  1,407.0  139.3  6.8  2,036.9  220.5  1,816.4  
Voluntary Benefits1,689.1  8.2  46.2  54.0  0.4  1,789.3  25.9  1,763.4  
Dental and Vision—  —  —  13.7  0.1  13.7  0.2  13.5  
Unum US Segment2,239.2  10.9  7,891.2  1,158.6  39.6  11,289.0  310.5  10,978.5  
Unum International Segment175.5  0.8  1,865.1  111.7  8.6  2,152.3  82.1  2,070.2  
Colonial Life Segment2,248.7  10.9  305.3  116.6  1.8  2,670.6  5.3  2,665.3  
Individual Disability240.2  1.2  8,633.3  163.7  38.4  9,037.2  1,672.3  7,364.9  
Long-term Care9,951.4  48.1  2,099.5  236.3  10.2  12,287.2  43.6  12,243.6  
Other5,819.9  28.1  177.7  133.4  1.4  6,131.0  5,129.6  1,001.4  
Closed Block Segment16,011.5  77.4  10,910.5  533.4  50.0  27,455.4  6,845.5  20,609.9  
Subtotal$20,674.9  100.0 %$20,972.1  $1,920.3  100.0 %43,567.3  7,243.4  36,323.9  
Adjustment Related to Unrealized Investment Gains and Losses3,899.5  322.7  3,576.8  
Consolidated$47,466.8  $7,566.1  $39,900.7  

The adjustment related to unrealized investment gains and losses reflects the changes that would be necessary to policyholder liabilities if the unrealized investment gains and losses related to the corresponding available-for-sale securities had been realized. Changes in this adjustment are primarily due to movements in credit spreads and U.S. Treasury rates.


14


Unum Group Reserves

December 31, 2019
GrossTotal Reinsurance Ceded
Policy ReservesClaim ReservesTotal Net
%IncurredIBNR%Total
Group Disability$—  — %$5,814.5  $683.8  28.2 %$6,498.3  $58.3  $6,440.0  
Group Life and Accidental Death & Dismemberment59.9  0.3  721.1  234.2  4.1  1,015.2  6.2  1,009.0  
Individual Disability499.0  2.4  1,391.1  140.3  6.6  2,030.4  217.2  1,813.2  
Voluntary Benefits1,700.1  8.2  45.8  51.4  0.4  1,797.3  26.1  1,771.2  
Dental and Vision—  —  —  15.4  0.1  15.4  0.2  15.2  
Unum US Segment2,259.0  10.9  7,972.5  1,125.1  39.4  11,356.6  308.0  11,048.6  
Unum International Segment186.5  0.9  1,986.4  110.0  9.1  2,282.9  87.6  2,195.3  
Colonial Life Segment2,229.0  10.8  297.4  113.2  1.8  2,639.6  6.2  2,633.4  
Individual Disability258.8  1.3  8,724.1  172.7  38.5  9,155.6  1,669.4  7,486.2  
Long-term Care9,864.6  47.8  2,045.2  232.0  9.9  12,141.8  44.7  12,097.1  
Other5,847.9  28.3  177.6  120.5  1.3  6,146.0  5,133.1  1,012.9  
Closed Block Segment15,971.3  77.4  10,946.9  525.2  49.7  27,443.4  6,847.2  20,596.2  
Subtotal$20,645.8  100.0 %$21,203.2  $1,873.5  100.0 %43,722.5  7,249.0  36,473.5  
Adjustment Related to Unrealized Investment Gains and Losses5,803.1  424.7  5,378.4  
Consolidated$49,525.6  $7,673.7  $41,851.9  



14. 1


Unum Group Investments

3/31/20203/31/202012/31/2019
Fixed Maturity Securities (Fair Value)Selected Statistics
Public$29,145.3  64.3 %Earned Book Yield4.75 %5.00 %
Asset-Backed Securities37.5  0.1  Average Duration (in years)7.907.91
Residential Mortgage-Backed Securities 1,326.9  2.9  
Commercial Mortgage-Backed Securities81.3  0.2  
Private Placements5,681.3  12.5  
High Yield2,988.4  6.6  
Government Securities2,341.0  5.2  
Municipal Securities (1)3,647.4  8.1  
Redeemable Preferred Stocks42.4  0.1  
Total$45,291.5  100.0 %
Amortized CostFair Value
Quality Ratings of Fixed Maturity SecuritiesSchedule BA and Non-Current  
Aaa6.7 %7.0 %Total Non-Current Investments  $34.8  $30.5  
Aa9.2  10.0  Total Schedule BA Assets  $689.2  $675.1  
A27.7  29.8  
Baa48.2  46.6  
Below Baa8.2  6.6  
Total100.0 %100.0 %
(1) Includes $0.5 million of high yield taxable municipals.


15


Unum Group Investments at March 31, 2020
Fixed Maturity Securities - By Industry Classification - Unrealized Gain (Loss)
ClassificationFair ValueNet Unrealized Gain (Loss)Fair Value of Fixed Maturity Securities with Gross Unrealized LossGross Unrealized LossFair Value of Fixed Maturity Securities with Gross Unrealized GainGross Unrealized Gain
Basic Industry$3,115.2  $148.8  $1,084.0  $88.8  $2,031.2  $237.6  
Capital Goods4,240.0  380.5  777.1  47.4  3,462.9  427.9  
Communications2,956.7  418.8  344.6  37.8  2,612.1  456.6  
Consumer Cyclical1,417.0  79.5  438.6  50.4  978.4  129.9  
Consumer Non-Cyclical7,142.0  823.9  933.1  84.7  6,208.9  908.6  
Energy3,734.8  (349.7) 1,911.2  562.2  1,823.6  212.5  
Financial Institutions3,592.5  240.9  877.6  56.4  2,714.9  297.3  
Mortgage/Asset-Backed1,445.7  129.0  43.8  0.9  1,401.9  129.9  
Sovereigns958.3  172.0  4.1  2.2  954.2  174.2  
Technology1,812.5  66.3  490.2  42.4  1,322.3  108.7  
Transportation2,295.8  216.5  523.4  41.8  1,772.4  258.3  
U.S. Government Agencies and Municipalities5,030.1  745.5  299.6  9.8  4,730.5  755.3  
Public Utilities7,550.9  1,189.2  708.1  42.4  6,842.8  1,231.6  
Total$45,291.5  $4,261.2  $8,435.4  $1,067.2  $36,856.1  $5,328.4  
Fixed Maturity Securities - Energy Classification - Unrealized Gain (Loss) Position
Midstream$1,838.5  $(148.4) $1,021.5  $217.7  $817.0  $69.3  
Oil and Gas-Independent877.6  (267.6) 582.7  307.0  294.9  39.4  
Oil Field68.1  (14.0) 67.1  14.0  1.0  —  
Oil-Integrated690.1  86.4  73.6  13.0  616.5  99.4  
Oil-Refining225.3  (6.3) 156.4  10.4  68.9  4.1  
Other Energy35.2  0.2  9.9  0.1  25.3  0.3  
Total$3,734.8  $(349.7) $1,911.2  $562.2  $1,823.6  $212.5  
Gross Unrealized Loss on Fixed Maturity Securities by Length of Time in Unrealized Loss Position
Investment-GradeBelow-Investment-Grade
CategoryFair ValueGross Unrealized LossFair ValueGross Unrealized Loss
Less than 91 days$6,431.8  $644.6  $1,777.9  $291.2  
91 through 180 days3.1  0.1  10.7  3.4  
181 through 270 days0.2  0.2  17.4  13.6  
271 days to 1 year2.7  0.3  36.1  32.6  
Greater than 1 year36.4  5.0  119.1  76.2  
Total$6,474.2  $650.2  $1,961.2  $417.0  
15. 1



15. 2


Appendix to Statistical Supplement

2020 Significant Items

In June 2016, the Financial Accounting Standards Board (FASB) issued an update that amended the guidance on the impairment of financial instruments. This update added an impairment model known as the current expected credit loss model that is based on expected losses rather than incurred losses, and will generally result in earlier recognition of allowances for losses. This new model applies to financial instruments such as mortgage loans, fixed maturity securities classified as held-to-maturity, and certain receivables. This update also prospectively modified the other-than-temporary impairment model used for available-for-sale fixed maturity securities such that credit losses are recognized as an allowance rather than as a reduction in the amortized cost of the security. We adopted this update effective January 1, 2020 using a modified retrospective approach through a cumulative-effect adjustment as of January 1, 2020 which resulted in a decrease to retained earnings of $18.9 million, a decrease to mortgage loans of $8.3 million, a decrease in reinsurance recoverable of $1.8 million, a decrease in accounts and premiums receivable of $13.5 million, a decrease in deferred income tax liability of $5.0 million, and an increase to other liabilities of $0.3 million.

2019 Significant Items

2019 cost related to the early retirement of debt of $27.3 million before tax and $21.6 million after tax.
In February 2016, the FASB issued an update that changed the accounting and disclosure requirements for leases. These changes include the requirement for lessees to report most leases on their balance sheets, regardless of whether the lease is classified as a finance lease or an operating lease. For lessees, the initial lease liability is equal to the present value of lease payments and a corresponding asset, adjusted for certain items, is also recorded. The expense recognition for lessees remained similar to previous accounting requirements for capital and operating leases. We adopted this update effective January 1, 2019 using a modified retrospective approach through a cumulative-effect adjustment as of January 1, 2019 which resulted in a decrease to retained earnings of $3.4 million, an increase to other assets of $117.7 million, a decrease in deferred income tax of $0.4 million, an increase to other liabilities of $122.0 million, and a decrease to income tax payable of $1.3 million.

2018 Significant Items

In October 2018, we acquired 100 percent of the shares and voting interests in Unum Poland, a financial protection benefits provider in Poland. This acquisition will expand our European presence, which we believe to be an attractive market for financial protection benefits. This acquisition, the results of which are included in our consolidated financial statements for the period subsequent to the date of acquisition, did not have a material impact on revenue, operating results, or sales during 2018.
Third quarter of 2018 reserve increase of $750.8 million before tax and $593.1 million after tax related to long-term care.
In January 2016, the FASB issued an update that changed the accounting and disclosure requirements for certain financial instruments. These changes include a requirement to measure equity investments, other than those that result in consolidation or are accounted for under the equity method, at fair value through net income unless the investment qualifies for certain practicability exceptions. In addition, the update clarified guidance related to the valuation allowance assessment when recognizing deferred tax assets resulting from unrealized losses on available-for-sale fixed maturity securities. We adopted this update effective January 1, 2018 using a modified retrospective approach through a cumulative-effect adjustment as of January 1, 2018 which resulted in a decrease to accumulated other comprehensive income (AOCI) of $17.5 million, an increase to retained earnings of $14.5 million, a decrease to other long-term investments of $3.8 million, and a decrease to deferred income tax liability of $0.8 million.

16


Appendix to Statistical Supplement - Continued


Non-GAAP Financial Measures

We analyze our performance using non-GAAP financial measures which exclude or include amounts that are not normally excluded or included in the most directly comparable measure calculated and presented in accordance with GAAP. We believe the following non-GAAP financial measures are better performance measures and better indicators of the revenue and profitability and underlying trends in our business:

Consolidated adjusted operating revenue, which excludes realized investment gains or losses;
After-tax adjusted operating income or loss, which excludes realized investment gains or losses, and certain other items, as applicable;
Adjusted operating return on equity, which is calculated using after-tax adjusted operating income or loss and excludes from equity the unrealized gain or loss on securities and net gain on hedges;
Leverage ratio, which excludes the unrealized gain or loss on securities and net gain on hedges, and the non-recourse debt and associated capital of Northwind Holdings, LLC; and
Book value per common share, which is calculated excluding AOCI.

Realized investment gains or losses and unrealized gains or losses on securities and net gains on hedges depend on market conditions and do not necessarily relate to decisions regarding the underlying business of our Company. Leverage ratio and book value per common share excluding certain components of AOCI, certain of which tend to fluctuate depending on market conditions and general economic trends, are important measures. We also exclude certain other items from our discussion of financial ratios and metrics in order to enhance the understanding and comparability of our operational performance and the underlying fundamentals. We exclude these items as we believe them to be infrequent or unusual in nature, but this exclusion is not an indication that similar items may not recur and does not replace the comparable GAAP measures in the determination of overall profitability.

For a reconciliation of the most directly comparable GAAP measures to these non-GAAP financial measures, refer to the "Reconciliation of Non-GAAP Financial Measures" beginning on page 16.2, other than book value per common share, which is presented on page 2.


16. 1


Reconciliation of Non-GAAP Financial Measures

Three Months Ended
March 31December 31September 30June 30March 31December 31September 30June 30March 31
202020192018
Total Revenue$2,871.1  $3,034.6  $2,960.0  $3,016.7  $2,987.6  $2,880.8  $2,927.8  $2,890.3  $2,899.6  
Excluding:
Net Realized Investment Gain (Loss)(144.0) 9.2  (26.2) (7.3) 1.1  (41.4) 6.7  (2.6) (2.2) 
Adjusted Operating Revenue$3,015.1  $3,025.4  $2,986.2  $3,024.0  $2,986.5  $2,922.2  $2,921.1  $2,892.9  $2,901.8  

16. 2


Reconciliation of Non-GAAP Financial Measures - Continued

After-Tax Adjusted Operating Income (Loss)
 Average Allocated Equity(1)
Annualized Adjusted Operating Return on Equity
Three Months Ended March 31, 2020
Unum US$206.9  $4,503.1  18.4 %
Unum International15.8  749.6  8.5 %
Colonial Life63.9  1,549.2  16.5 %
Core Operating Segments286.6  6,801.9  16.9 %
Closed Block21.3  4,084.0  
Corporate(33.8) (1,716.1) 
Total$274.1  $9,169.8  12.0 %
Three Months Ended March 31, 2019
Unum US$199.6  $4,522.6  17.6 %
Unum International24.7  751.0  13.2 %
Colonial Life67.4  1,546.2  17.4 %
Core Operating Segments291.7  6,819.8  17.1 %
Closed Block23.7  3,655.4  
Corporate(35.1) (1,719.8) 
Total$280.3  $8,755.4  12.8 %

(1) Excludes unrealized gain (loss) on securities and net gain on hedges and is calculated using the stockholders' equity balances presented on page 16.5. Due to the implementation of a FASB update for which the beginning balances of 2020 and 2019 for certain stockholders' equity line items were adjusted, we are computing the average allocated equity for 2020 and 2019 using internally allocated equity that reflects the adjusted beginning balances at January 1, 2020 and 2019, respectively. As a result, average equity for the three months ended March 31, 2020 and 2019 for certain of our segments will not compute using the historical allocated equity at December 31, 2019 and 2018, respectively.
16. 3



Reconciliation of Non-GAAP Financial Measures - Continued

After-Tax Adjusted Operating Income (Loss)
 Average Allocated Equity(2)
 Adjusted Operating Return on Equity
Year Ended December 31, 2019
Unum US$816.3  $4,526.6  18.0 %
Unum International88.4  757.9  11.7 %
Colonial Life272.7  1,558.6  17.5 %
Core Operating Segments1,177.4  6,843.1  17.2 %
Closed Block104.4  3,842.2  
Corporate(141.2) (1,764.5) 
Total$1,140.6  $8,920.8  12.8 %
Year Ended December 31, 2018
Unum US$803.4  $4,368.2  18.4 %
Unum International93.1  694.4  13.4 %
Colonial Life265.1  1,475.6  18.0 %
Core Operating Segments1,161.6  6,538.2  17.8 %
Closed Block117.0  3,512.5  
Corporate(133.6) (1,359.1) 
Total$1,145.0  $8,691.6  13.2 %

(2)Excludes unrealized gain (loss) on securities and net gain on hedges and is calculated using the stockholders' equity balances presented on page 16.5. Due to the implementation of a FASB update for which the beginning balances of 2019 and 2018 for certain stockholders' equity line items were adjusted, we are computing the average allocated equity for 2019 and 2018 using internally allocated equity that reflects the adjusted beginning balances at January 1, 2019 and 2018, respectively. As a result, average equity for the years ended December 31, 2019 and 2018 for certain of our segments will not compute using the historical allocated equity at December 31, 2018 and 2017, respectively.


16. 4


Average allocated equity is computed as follows:

3/31/202012/31/20193/31/201912/31/201812/31/2017
Total Stockholders' Equity$9,803.1  $9,965.0  $9,060.5  $8,621.8  $9,574.9  
Excluding:
Net Unrealized Gain (Loss) on Securities395.3  615.9  (0.1) (312.4) 607.8  
Net Gain on Hedges210.6  187.8  230.1  250.6  282.3  
Total Adjusted Stockholders' Equity$9,197.2  $9,161.3  $8,830.5  $8,683.6  $8,684.8  
Three Months EndedTwelve Months EndedThree Months EndedTwelve Months Ended
3/31/202012/31/20193/31/201912/31/2018
Average Adjusted Stockholders' Equity $9,169.8  $8,920.8  $8,755.4  $8,691.6  

16. 5


Reconciliation of Non-GAAP Financial Measures - Continued

Three Months Ended March 31
20202019
(in millions)per share*(in millions)per share*
Net Income$161.0  $0.79  $280.9  $1.31  
Excluding:
Net Realized Investment Gain (Loss) (net of tax expense (benefit) of $(30.9); $0.5)
(113.1) (0.56) 0.6  —  
After-tax Adjusted Operating Income$274.1  $1.35  $280.3  $1.31  
Year Ended December 31
20192018
(in millions)per share *(in millions)per share *
Net Income$1,100.3  $5.24  $523.4  $2.38  
Excluding:
Net Realized Investment Loss (net of tax benefit of $4.5; $11.0)
(18.7) (0.09) (28.5) (0.12) 
Cost Related to Early Retirement of Debt (net of tax benefit of $5.7; $—)
(21.6) (0.11) —  —  
Long-term Care Reserve Increase (net of tax benefit of $—; $157.7)
—  —  (593.1) (2.70) 
After-tax Adjusted Operating Income$1,140.6  $5.44  $1,145.0  $5.20  
*Assuming Dilution.
16. 6


Reconciliation of Non-GAAP Financial Measures - Continued

March 31December 31
2020201920192018
Debt$3,314.1  $2,958.7  $3,326.6  $2,971.3  
Including:
Lease Liability 116.8  122.1  114.7  —  
Excluding:
Non-recourse Debt63.4  122.3  78.1  137.1  
Adjusted Debt and Lease Liability$3,367.5  $2,958.5  $3,363.2  $2,834.2  
Total Stockholders' Equity$9,803.1  $9,060.5  $9,965.0  $8,621.8  
Excluding:
Net Unrealized Gain (Loss) on Securities and Net Gain on Hedges 605.9  230.0  803.7  (61.8) 
Northwind Capital986.3  963.2  984.6  953.1  
Equity, As Adjusted8,210.9  7,867.3  8,176.7  7,730.5  
Debt, As Adjusted and Lease Liability3,367.5  2,958.5  3,363.2  2,834.2  
Total Adjusted Capital$11,578.4  $10,825.8  $11,539.9  $10,564.7  
Leverage Ratio (3)
29.1 %27.3 %29.1 %26.8 %

(3) In connection with our January 1, 2019 adoption of the accounting update for leases, we have included the lease liability in the calculation of our leverage ratio on a prospective basis.
16. 7