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EX-99.1 - EXHIBIT 99.1 - CAPITAL ONE FINANCIAL CORPq42017earningsrelease-ex991.htm
8-K - 8-K - CAPITAL ONE FINANCIAL CORPq42017earningsrelease8-k.htm


Exhibit 99.2

Capital One Financial Corporation
Financial Supplement(1)(2) 
Fourth Quarter 2017
Table of Contents

Capital One Financial Corporation Consolidated Results
Page
 
Table 1:
Financial Summary—Consolidated
 
Table 2:
Selected Metrics—Consolidated
 
Table 3:
Consolidated Statements of Income
 
Table 4:
Consolidated Balance Sheets
 
Table 5:
Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)
 
Table 6:
Average Balances, Net Interest Income and Net Interest Margin
 
Table 7:
Loan Information and Performance Statistics
 
Table 8:
Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity
Business Segment Results
 
 
Table 9:
Financial Summary—Business Segment Results
 
Table 10:
Financial & Statistical Summary—Credit Card Business
 
Table 11:
Financial & Statistical Summary—Consumer Banking Business
 
Table 12:
Financial & Statistical Summary—Commercial Banking Business
 
Table 13:
Financial & Statistical Summary—Other and Total
 
Table 14:
Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)
Other
 
 
Table 15:
Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures
__________
(1)
The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Annual Report on Form 10-K for the period ended December 31, 2017 once it is filed with the Securities and Exchange Commission.
(2) 
This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with generally accepted accounting principles in the U.S. (“GAAP”), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies.



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 1: Financial Summary—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
Year Ended December 31,
(Dollars in millions, except per share data and as noted)
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2016
 

 

 
2017 vs.
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2017
 
2016
 
2016
Income Statement
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,813

 
$
5,700

 
$
5,473

 
$
5,474

 
$
5,447

 
2
 %
 
7
 %
 
$
22,460

 
$
20,873

 
8
 %
Non-interest income
 
1,200

 
1,285

 
1,231

 
1,061

 
1,119

 
(7
)
 
7

 
4,777

 
4,628

 
3

Total net revenue(1)
 
7,013

 
6,985

 
6,704

 
6,535

 
6,566

 

 
7

 
27,237

 
25,501

 
7

Provision for credit losses
 
1,926

 
1,833

 
1,800

 
1,992

 
1,752

 
5

 
10

 
7,551

 
6,459

 
17

Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Marketing
 
460

 
379

 
435

 
396

 
575

 
21

 
(20
)
 
1,670

 
1,811

 
(8
)
Operating expenses
 
3,319

 
3,188

 
2,979

 
3,038

 
3,104

 
4

 
7

 
12,524

 
11,747

 
7

Total non-interest expense
 
3,779

 
3,567

 
3,414

 
3,434

 
3,679

 
6

 
3

 
14,194

 
13,558

 
5

Income from continuing operations before income taxes
 
1,308

 
1,585

 
1,490

 
1,109

 
1,135

 
(17
)
 
15

 
5,492

 
5,484

 

Income tax provision
 
2,170

 
448

 
443

 
314

 
342

 
**

 
**

 
3,375

 
1,714

 
97

Income (loss) from continuing operations, net of tax
 
(862
)
 
1,137

 
1,047

 
795

 
793

 
**

 
**

 
2,117

 
3,770

 
(44
)
Income (loss) from discontinued operations, net of tax(2)
 
(109
)
 
(30
)
 
(11
)
 
15

 
(2
)
 
**

 
**

 
(135
)
 
(19
)
 
**

Net income (loss)
 
(971
)
 
1,107

 
1,036

 
810

 
791

 
**

 
**

 
1,982

 
3,751

 
(47
)
Dividends and undistributed earnings allocated to participating securities(3)
 
(1
)
 
(8
)
 
(8
)
 
(5
)
 
(6
)
 
(88
)
 
(83
)
 
(13
)
 
(24
)
 
(46
)
Preferred stock dividends
 
(80
)
 
(52
)
 
(80
)
 
(53
)
 
(75
)
 
54

 
7

 
(265
)
 
(214
)
 
24

Net income (loss) available to common stockholders
 
$
(1,052
)
 
$
1,047

 
$
948

 
$
752

 
$
710

 
**

 
**

 
$
1,704

 
$
3,513

 
(51
)
Common Share Statistics
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Basic earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Net income (loss) from continuing operations
 
$
(1.95
)
 
$
2.22

 
$
1.98

 
$
1.53

 
$
1.47

 
**

 
**

 
$
3.80

 
$
7.00

 
(46
)%
Income (loss) from discontinued operations
 
(0.22
)
 
(0.06
)
 
(0.02
)
 
0.03

 

 
**

 
**

 
(0.28
)
 
(0.04
)
 
**

Net income (loss) per basic common share
 
$
(2.17
)
 
$
2.16

 
$
1.96

 
$
1.56

 
$
1.47

 
**

 
**

 
$
3.52

 
$
6.96

 
(49
)
Diluted earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Net income (loss) from continuing operations
 
$
(1.95
)
 
$
2.20

 
$
1.96

 
$
1.51

 
$
1.45

 
**

 
**

 
$
3.76

 
$
6.93

 
(46
)
Income (loss) from discontinued operations
 
(0.22
)
 
(0.06
)
 
(0.02
)
 
0.03

 

 
**

 
**

 
(0.27
)
 
(0.04
)
 
**

Net income (loss) per diluted common share
 
$
(2.17
)
 
$
2.14

 
$
1.94

 
$
1.54

 
$
1.45

 
**

 
**

 
$
3.49

 
$
6.89

 
(49
)
Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Basic
 
485.7

 
484.9

 
484.0

 
482.3

 
483.5

 

 

 
484.2

 
504.9

 
(4
)
Diluted
 
485.7

 
489.0

 
488.1

 
487.9

 
489.2

 
(1
)%
 
(1
)%
 
488.6

 
509.8

 
(4
)
Common shares outstanding (period-end, in millions)
 
485.5

 
484.4

 
483.7

 
482.8

 
480.2

 

 
1

 
485.5

 
480.2

 
1

Dividends paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 

 

 
$
1.60

 
$
1.60

 

Tangible book value per common share (period-end)(4)
 
60.28

 
63.06

 
60.94

 
58.66

 
57.76

 
(4
)
 
4

 
60.28

 
57.76

 
4


1


 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
Year Ended December 31,
(Dollars in millions)
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2017
 
2016
 
2016
Balance Sheet (Period-End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans held for investment(5)
 
$
254,473

 
$
252,422

 
$
244,302

 
$
240,588

 
$
245,586

 
1
 %
 
4
 %
 
$
254,473

 
$
245,586

 
4
 %
Interest-earning assets
 
334,124

 
329,002

 
319,286

 
316,712

 
321,807

 
2

 
4

 
334,124

 
321,807

 
4

Total assets
 
365,693

 
361,402

 
350,593

 
348,549

 
357,033

 
1

 
2

 
365,693

 
357,033

 
2

Interest-bearing deposits
 
217,298

 
212,956

 
213,810

 
214,818

 
211,266

 
2

 
3

 
217,298

 
211,266

 
3

Total deposits
 
243,702

 
239,062

 
239,763

 
241,182

 
236,768

 
2

 
3

 
243,702

 
236,768

 
3

Borrowings
 
60,281

 
59,458

 
49,954

 
48,439

 
60,460

 
1

 

 
60,281

 
60,460

 

Common equity
 
44,370

 
45,794

 
44,777

 
43,680

 
43,154

 
(3
)
 
3

 
44,370

 
43,154

 
3

Total stockholders’ equity
 
48,730

 
50,154

 
49,137

 
48,040

 
47,514

 
(3
)
 
3

 
48,730

 
47,514

 
3

Balance Sheet (Average Balances)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Loans held for investment(5)
 
$
252,566

 
$
245,822

 
$
242,241

 
$
241,505

 
$
240,027

 
3
 %
 
5
 %
 
$
245,565

 
$
233,272

 
5
 %
Interest-earning assets
 
330,742

 
322,015

 
318,078

 
318,358

 
317,853

 
3

 
4

 
322,330

 
307,796

 
5

Total assets
 
363,045

 
355,191

 
349,891

 
351,641

 
350,225

 
2

 
4

 
354,924

 
339,974

 
4

Interest-bearing deposits
 
215,258

 
213,137

 
214,412

 
212,973

 
206,464

 
1

 
4

 
213,949

 
198,304

 
8

Total deposits
 
241,562

 
238,843

 
240,550

 
238,550

 
232,204

 
1

 
4

 
239,882

 
223,714

 
7

Borrowings
 
58,109

 
54,271

 
48,838

 
53,357

 
58,624

 
7

 
(1
)
 
53,659

 
56,878

 
(6
)
Common equity
 
46,350

 
45,816

 
44,645

 
43,833

 
43,921

 
1

 
6

 
45,170

 
45,162

 

Total stockholders’ equity
 
50,710

 
50,176

 
49,005

 
48,193

 
47,972

 
1

 
6

 
49,530

 
48,753

 
2

    

2



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 2: Selected Metrics—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
Year Ended December 31,
(Dollars in millions, except as noted)
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2017
 
2016
 
2016
Performance Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income growth (period over period)
 
2
 %
 
4
%
 

 

 
3
 %
 
**


**

 
8
%
 
11
%
 
**

Non-interest income growth (period over period)
 
(7
)
 
4

 
16
 %
 
(5
)%
 
(5
)
 
**

 
**

 
3

 
1

 
**

Total net revenue growth (period over period)
 

 
4

 
3

 

 
2

 
**

 
**

 
7

 
9

 
**

Total net revenue margin(6)
 
8.48

 
8.68

 
8.43

 
8.21

 
8.26

 
(20
)bps
 
22
bps
 
8.45

 
8.29

 
16
bps
Net interest margin(7)
 
7.03

 
7.08

 
6.88

 
6.88

 
6.85

 
(5
)
 
18

 
6.97

 
6.78

 
19

Return on average assets
 
(0.95
)
 
1.28

 
1.20

 
0.90

 
0.91

 
(223
)
 
(186
)
 
0.60

 
1.11

 
(51
)
Return on average tangible assets(8)
 
(0.99
)
 
1.34

 
1.25

 
0.95

 
0.95

 
(233
)
 
(194
)
 
0.62

 
1.16

 
(54
)
Return on average common equity(9)
 
(8.14
)
 
9.40

 
8.59

 
6.73

 
6.48

 
(18
)%
 
(15
)%
 
4.07

 
7.82

 
(4
)%
Return on average tangible common equity(10)
 
(12.12
)
 
14.11

 
13.09

 
10.37

 
10.00

 
(26
)
 
(22
)
 
6.16

 
11.93

 
(6
)
Non-interest expense as a percentage of average loans held for investment
 
5.98

 
5.80

 
5.64

 
5.69

 
6.13

 
18
bps
 
(15
)bps
 
5.78

 
5.81

 
(3
)bps
Efficiency ratio(11)
 
53.89

 
51.07

 
50.92

 
52.55

 
56.03

 
282

 
(214
)
 
52.11

 
53.17

 
(106
)
Effective income tax rate for continuing operations
 
165.9

 
28.3

 
29.7

 
28.3

 
30.1

 
138
 %
 
136
 %
 
61.5

 
31.3

 
30
 %
Employees (in thousands), period-end
 
49.3

 
50.4

 
49.9

 
48.4

 
47.3

 
(2
)

4

 
49.3

 
47.3

 
4

Credit Quality Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan and lease losses
 
$
7,502

 
$
7,418

 
$
7,170

 
$
6,984

 
$
6,503

 
1
 %

15
 %
 
$
7,502

 
$
6,503

 
15
 %
Allowance as a percentage of loans held for investment
 
2.95
 %
 
2.94
%
 
2.93
 %
 
2.90
 %
 
2.65
 %
 
1
bps

30
bps
 
2.95
%
 
2.65
%
 
30
bps
Net charge-offs
 
$
1,828

 
$
1,606

 
$
1,618

 
$
1,510

 
$
1,489

 
14
 %

23
 %
 
$
6,562

 
$
5,062

 
30
 %
Net charge-off rate(12)
 
2.89
 %
 
2.61
%
 
2.67
 %
 
2.50
 %
 
2.48
 %
 
28
bps

41
bps
 
2.67
%
 
2.17
%
 
50
bps
30+ day performing delinquency rate(13)
 
3.23

 
2.93

 
2.69

 
2.61

 
2.93

 
30

 
30

 
3.23

 
2.93

 
30

30+ day delinquency rate
 
3.48

 
3.24

 
2.99

 
2.92

 
3.27

 
24

 
21

 
3.48

 
3.27

 
21

Capital Ratios(14)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital 
 
10.3
 %
 
10.7
%
 
10.7
 %
 
10.4
 %
 
10.1
 %
 
(40
)bps

20
bps
 
10.3
%
 
10.1
%
 
20
bps
Tier 1 capital
 
11.8

 
12.2

 
12.2

 
12.0

 
11.6

 
(40
)
 
20

 
11.8

 
11.6

 
20

Total capital
 
14.4

 
14.8

 
14.9

 
14.7

 
14.3

 
(40
)
 
10

 
14.4

 
14.3

 
10

Tier 1 leverage
 
9.9

 
10.5

 
10.3

 
9.9

 
9.9

 
(60
)
 

 
9.9

 
9.9

 

Tangible common equity (“TCE”)(15)
 
8.3

 
8.8

 
8.8

 
8.5

 
8.1

 
(50
)
 
20

 
8.3

 
8.1

 
20

 

3



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 3: Consolidated Statements of Income
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
Year Ended December 31,
 
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions, except per share data and as noted)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2017
 
2016
 
2016
Interest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
6,133

 
$
5,960

 
$
5,669

 
$
5,626

 
$
5,587

 
3
 %
 
10
 %
 
$
23,388

 
$
21,203

 
10
 %
Investment securities
 
431

 
431

 
433

 
416

 
393

 

 
10

 
1,711

 
1,599

 
7

Other
 
40

 
29

 
26

 
28

 
29

 
38

 
38

 
123

 
89

 
38

Total interest income
 
6,604

 
6,420

 
6,128

 
6,070

 
6,009

 
3

 
10

 
25,222

 
22,891

 
10

Interest expense:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits
 
457

 
410

 
382

 
353

 
332

 
11

 
38

 
1,602

 
1,213

 
32

Securitized debt obligations
 
91

 
85

 
82

 
69

 
65

 
7

 
40

 
327

 
216

 
51

Senior and subordinated notes
 
209

 
194

 
179

 
149

 
138

 
8

 
51

 
731

 
476

 
54

Other borrowings
 
34

 
31

 
12

 
25

 
27

 
10

 
26

 
102

 
113

 
(10
)
Total interest expense
 
791

 
720

 
655

 
596

 
562

 
10

 
41

 
2,762

 
2,018

 
37

Net interest income
 
5,813

 
5,700

 
5,473

 
5,474

 
5,447

 
2

 
7

 
22,460

 
20,873

 
8

Provision for credit losses
 
1,926

 
1,833

 
1,800

 
1,992

 
1,752

 
5

 
10

 
7,551

 
6,459

 
17

Net interest income after provision for credit losses
 
3,887

 
3,867

 
3,673

 
3,482

 
3,695

 
1

 
5

 
14,909

 
14,414

 
3

Non-interest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interchange fees, net
 
665

 
662

 
676

 
570

 
624

 

 
7

 
2,573

 
2,452

 
5

Service charges and other customer-related fees
 
394

 
414

 
418

 
371

 
412

 
(5
)
 
(4
)
 
1,597

 
1,646

 
(3
)
Net securities gains (losses)
 
1

 
68

 
(4
)
 

 
(4
)
 
(99
)
 
**

 
65

 
(11
)
 
**

Other
 
140

 
141

 
141

 
120

 
87

 
(1
)
 
61

 
542

 
541

 

Total non-interest income
 
1,200

 
1,285

 
1,231

 
1,061

 
1,119

 
(7
)
 
7

 
4,777

 
4,628

 
3

Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Salaries and associate benefits
 
1,521

 
1,524

 
1,383

 
1,471

 
1,336

 

 
14

 
5,899

 
5,202

 
13

Occupancy and equipment
 
523

 
471

 
474

 
471

 
522

 
11

 

 
1,939

 
1,944

 

Marketing
 
460

 
379

 
435

 
396

 
575

 
21

 
(20
)
 
1,670

 
1,811

 
(8
)
Professional services
 
274

 
297

 
279

 
247

 
312

 
(8
)
 
(12
)
 
1,097

 
1,075

 
2

Communications and data processing
 
306

 
294

 
289

 
288

 
297

 
4

 
3

 
1,177

 
1,169

 
1

Amortization of intangibles
 
61

 
61

 
61

 
62

 
101

 

 
(40
)
 
245

 
386

 
(37
)
Other
 
634

 
541

 
493

 
499

 
536

 
17

 
18

 
2,167

 
1,971

 
10

Total non-interest expense
 
3,779

 
3,567

 
3,414

 
3,434

 
3,679

 
6

 
3

 
14,194

 
13,558

 
5

Income from continuing operations before income taxes
 
1,308

 
1,585

 
1,490

 
1,109

 
1,135

 
(17
)
 
15

 
5,492

 
5,484

 

Income tax provision
 
2,170

 
448

 
443

 
314

 
342

 
**

 
**

 
3,375

 
1,714

 
97

Income (loss) from continuing operations, net of tax
 
(862
)
 
1,137

 
1,047

 
795

 
793

 
**

 
**

 
2,117

 
3,770

 
(44
)
Income (loss) from discontinued operations, net of tax(2)
 
(109
)
 
(30
)
 
(11
)
 
15

 
(2
)
 
**

 
**

 
(135
)
 
(19
)
 
**

Net income (loss)
 
(971
)
 
1,107

 
1,036

 
810

 
791

 
**

 
**

 
1,982

 
3,751

 
(47
)
Dividends and undistributed earnings allocated to participating securities(3)
 
(1
)
 
(8
)
 
(8
)
 
(5
)
 
(6
)
 
(88
)
 
(83
)
 
(13
)
 
(24
)
 
(46
)
Preferred stock dividends
 
(80
)
 
(52
)
 
(80
)
 
(53
)
 
(75
)
 
54

 
7

 
(265
)
 
(214
)
 
24

Net income (loss) available to common stockholders
 
$
(1,052
)
 
$
1,047

 
$
948

 
$
752

 
$
710

 
**

 
**

 
$
1,704

 
$
3,513

 
(51
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
Year Ended December 31,
 
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions, except per share data and as noted)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2017
 
2016
 
2016
Basic earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income (loss) from continuing operations
 
$
(1.95
)
 
$
2.22

 
$
1.98

 
$
1.53

 
$
1.47

 
**

 
**

 
$
3.80

 
$
7.00

 
(46
)%
Income (loss) from discontinued operations
 
(0.22
)
 
(0.06
)
 
(0.02
)
 
0.03

 

 
**

 
**

 
(0.28
)
 
(0.04
)
 
**

Net income (loss) per basic common share
 
$
(2.17
)
 
$
2.16

 
$
1.96

 
$
1.56

 
$
1.47

 
**

 
**

 
$
3.52

 
$
6.96

 
(49
)
Diluted earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
 


 


 
 
 
 
 
 
Net income (loss) from continuing operations
 
$
(1.95
)
 
$
2.20

 
$
1.96

 
$
1.51

 
$
1.45

 
**

 
**

 
$
3.76

 
$
6.93

 
(46
)
Income (loss) from discontinued operations
 
(0.22
)
 
(0.06
)
 
(0.02
)
 
0.03

 

 
**

 
**

 
(0.27
)
 
(0.04
)
 
**

Net income (loss) per diluted common share
 
$
(2.17
)
 
$
2.14

 
$
1.94

 
$
1.54

 
$
1.45

 
**

 
**

 
$
3.49

 
$
6.89

 
(49
)
Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Basic common shares
 
485.7

 
484.9

 
484.0

 
482.3

 
483.5

 

 

 
484.2

 
504.9

 
(4
)
Diluted common shares
 
485.7

 
489.0

 
488.1

 
487.9

 
489.2

 
(1
)%
 
(1
)%
 
488.6

 
509.8

 
(4
)
Dividends paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 

 

 
$
1.60

 
$
1.60

 


4



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 4: Consolidated Balance Sheets
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2016
(Dollars in millions)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
Assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and due from banks
 
$
4,458

 
$
4,154

 
$
3,352

 
$
3,489

 
$
4,185

 
7
 %
 
7
 %
Interest-bearing deposits and other short-term investments
 
9,582

 
4,330

 
3,363

 
5,826

 
5,791

 
121

 
65

Total cash and cash equivalents
 
14,040

 
8,484

 
6,715

 
9,315

 
9,976

 
65

 
41

Restricted cash for securitization investors
 
312

 
304

 
300

 
486

 
2,517

 
3

 
(88
)
Securities available for sale, at fair value
 
37,655

 
39,742

 
41,120

 
41,260

 
40,737

 
(5
)
 
(8
)
Securities held to maturity, at carrying value
 
28,984

 
28,650

 
27,720

 
26,170

 
25,712

 
1

 
13

Loans held for investment:(5)
 
 
 
 
 
 
 
 
 
 
 

 

Unsecuritized loans held for investment
 
218,806

 
217,659

 
214,864

 
211,038

 
213,824

 
1

 
2

Loans held in consolidated trusts
 
35,667

 
34,763

 
29,438

 
29,550

 
31,762

 
3

 
12

Total loans held for investment
 
254,473

 
252,422

 
244,302

 
240,588

 
245,586

 
1

 
4

Allowance for loan and lease losses
 
(7,502
)
 
(7,418
)
 
(7,170
)
 
(6,984
)
 
(6,503
)
 
1

 
15

Net loans held for investment
 
246,971

 
245,004

 
237,132

 
233,604

 
239,083

 
1

 
3

Loans held for sale, at lower of cost or fair value
 
971

 
1,566

 
777

 
735

 
1,043

 
(38
)
 
(7
)
Premises and equipment, net
 
4,033

 
3,955

 
3,825

 
3,727

 
3,675

 
2

 
10

Interest receivable
 
1,536

 
1,426

 
1,346

 
1,368

 
1,351

 
8

 
14

Goodwill
 
14,533

 
14,532

 
14,524

 
14,521

 
14,519

 

 

Other assets
 
16,658

 
17,739

 
17,134

 
17,363

 
18,420

 
(6
)
 
(10
)
Total assets
 
$
365,693

 
$
361,402

 
$
350,593

 
$
348,549

 
$
357,033

 
1

 
2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

5



 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2016
(Dollars in millions)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
Liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest payable
 
$
413

 
$
301

 
$
376

 
$
260

 
$
327

 
37
 %
 
26
 %
Deposits:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-interest-bearing deposits
 
26,404

 
26,106

 
25,953

 
26,364

 
25,502

 
1

 
4

Interest-bearing deposits
 
217,298

 
212,956

 
213,810

 
214,818

 
211,266

 
2

 
3

Total deposits
 
243,702

 
239,062

 
239,763

 
241,182

 
236,768

 
2

 
3

Securitized debt obligations
 
20,010

 
17,087

 
18,358

 
18,528

 
18,826

 
17

 
6

Other debt:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Federal funds purchased and securities loaned or sold under agreements to repurchase
 
576

 
767

 
958

 
1,046

 
992

 
(25
)
 
(42
)
Senior and subordinated notes
 
30,755

 
28,420

 
28,478

 
26,405

 
23,431

 
8

 
31

Other borrowings
 
8,940

 
13,184

 
2,160

 
2,460

 
17,211

 
(32
)
 
(48
)
Total other debt
 
40,271

 
42,371

 
31,596

 
29,911

 
41,634

 
(5
)
 
(3
)
Other liabilities
 
12,567

 
12,427

 
11,363

 
10,628

 
11,964

 
1

 
5

Total liabilities
 
316,963

 
311,248

 
301,456

 
300,509

 
309,519

 
2

 
2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stockholders equity:
 
 
 
 
 
 
 
 
 
 
 

 
 
Preferred stock
 
0

 
0

 
0

 
0

 
0

 

 

Common stock
 
7

 
7

 
7

 
7

 
7

 

 

Additional paid-in capital, net
 
31,656

 
31,526

 
31,413

 
31,326

 
31,157

 

 
2

Retained earnings
 
30,700

 
31,946

 
31,086

 
30,326

 
29,766

 
(4
)
 
3

Accumulated other comprehensive loss
 
(926
)
 
(622
)
 
(683
)
 
(934
)
 
(949
)
 
49

 
(2
)
Treasury stock, at cost
 
(12,707
)
 
(12,703
)
 
(12,686
)
 
(12,685
)
 
(12,467
)
 

 
2

Total stockholders equity
 
48,730

 
50,154

 
49,137

 
48,040

 
47,514

 
(3
)
 
3

Total liabilities and stockholders equity
 
$
365,693

 
$
361,402

 
$
350,593

 
$
348,549

 
$
357,033

 
1

 
2


6



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

(1) 
Total net revenue was reduced by $377 million in Q4 2017, $356 million in Q3 2017, $313 million in Q2 2017 and $321 million in both Q1 2017 and Q4 2016 for the estimated uncollectible amount of billed finance charges and fees and related losses.
(2) 
The provision (benefit) for mortgage representation and warranty losses included the following activity:
 
 
2017
 
2017
 
2017
 
2017
 
2016
(Dollars in millions)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
Provision (benefit) for mortgage representation and warranty losses before income taxes:
 
 
 
 
 
 
 
 
 
 
Recorded in continuing operations
 

 
$
(1
)
 

 
$
(25
)
 

Recorded in discontinued operations
 
$
169

 
13

 
$
6

 
(67
)
 
$
(2
)
Total provision (benefit) for mortgage representation and warranty losses before income taxes
 
$
169

 
$
12

 
$
6

 
$
(92
)
 
$
(2
)
(3) 
Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total. We also provide adjusted diluted earnings per share, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(4) 
Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(5) 
Included in loans held for investment are purchased credit-impaired loans (“PCI loans”) recorded at fair value at acquisition and subsequently accounted for based on estimated cash flows expected to be collected over the life of the loans (under the accounting standard formerly known as “SOP 03-3,” or Accounting Standards Codification 310-30). These include certain of our consumer and commercial loans that were acquired through business combinations. The table below presents amounts related to PCI loans:
 
 
2017
 
2017
 
2017
 
2017
 
2016
(Dollars in millions)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
PCI loans:
 
 
 
 
 
 
 
 
 
 
Period-end unpaid principal balance
 
$
11,399

 
$
12,658

 
$
13,599

 
$
14,838

 
$
15,896

Period-end loans held for investment
 
10,775

 
11,985

 
12,895

 
14,102

 
15,071

Average loans held for investment
 
11,060

 
12,270

 
13,305

 
14,433

 
15,443

(6) 
Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.
(7) 
Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.
(8) 
Return on average tangible assets is a non-GAAP measure calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible assets for the period. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(9) 
Return on average common equity is calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average common equity for the period. Our calculation of return on average common equity may not be comparable to similarly-titled measures reported by other companies.
(10) 
Return on average tangible common equity (“ROTCE”) is a non-GAAP measure calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average tangible common equity for the period. Our calculation of ROTCE may not be comparable to similarly-titled measures reported by other companies. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(11) 
Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(12) 
Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.
(13) 
On September 25, 2017, we completed the acquisition from Synovus Bank of the credit card assets and related liabilities of Cabela’s wholly-owned subsidiary, World’s Foremost Bank, which added approximately $5.7 billion to our loans held for investment portfolio as of the acquisition date (“Cabela’s acquisition”). The credit quality metrics as of December 31, 2017 include the impact of this acquisition. Excluding this impact, the 30+ day performing delinquency rate as of December 31, 2017 would have been 3.28%.
(14) 
Capital ratios as of the end of Q4 2017 are preliminary and therefore subject to change. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for information on the calculation of each of these ratios.

7



(15) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
**  
Not meaningful.

8



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 6: Average Balances, Net Interest Income and Net Interest Margin
 
 
2017 Q4
 
2017 Q3
 
2016 Q4
 
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
(Dollars in millions, except as noted)
 
 
 
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
254,080

 
$
6,133

 
9.66
%
 
$
247,022

 
$
5,960

 
9.65
%
 
$
241,110

 
$
5,587

 
9.27
%
Investment securities
 
68,992

 
431

 
2.50

 
69,302

 
431

 
2.49

 
67,827

 
393

 
2.32

Cash equivalents and other
 
7,670

 
40

 
2.09

 
5,691

 
29

 
2.04

 
8,916

 
29

 
1.30

Total interest-earning assets
 
$
330,742

 
$
6,604

 
7.99

 
$
322,015

 
$
6,420

 
7.97

 
$
317,853

 
$
6,009

 
7.56

Interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


Interest-bearing deposits
 
$
215,258

 
$
457

 
0.85

 
$
213,137

 
$
410

 
0.77

 
$
206,464

 
$
332

 
0.64

Securitized debt obligations
 
19,751

 
91

 
1.84

 
17,598

 
85

 
1.93

 
18,300

 
65

 
1.42

Senior and subordinated notes
 
30,020

 
209

 
2.78

 
28,753

 
194

 
2.70

 
23,605

 
138

 
2.34

Other borrowings and liabilities
 
10,355

 
34

 
1.31

 
9,320

 
31

 
1.33

 
17,654

 
27

 
0.61

Total interest-bearing liabilities
 
$
275,384

 
$
791

 
1.15

 
$
268,808

 
$
720

 
1.07

 
$
266,023

 
$
562

 
0.85

Net interest income/spread
 
 
 
$
5,813

 
6.84

 
 
 
$
5,700

 
6.90

 
 
 
$
5,447

 
6.71

Impact of non-interest-bearing funding
 
 
 
 
 
0.19

 
 
 
 
 
0.18

 
 
 
 
 
0.14

Net interest margin
 
 
 
 
 
7.03
%
 
 
 
 
 
7.08
%
 
 
 
 
 
6.85
%
 
 
Year Ended December 31,
 
 
2017
 
2016
 
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
(Dollars in millions, except as noted)
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
246,613

 
$
23,388

 
9.48
%
 
$
234,338

 
$
21,203

 
9.05
%
Investment securities
 
68,896

 
1,711

 
2.48

 
66,260

 
1,599

 
2.41

Cash equivalents and other
 
6,821

 
123

 
1.80

 
7,198

 
89

 
1.24

Total interest-earning assets
 
$
322,330

 
$
25,222

 
7.82

 
$
307,796

 
$
22,891

 
7.44

Interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
Interest-bearing deposits
 
$
213,949

 
$
1,602

 
0.75

 
$
198,304

 
$
1,213

 
0.61

Securitized debt obligations
 
18,237

 
327

 
1.79

 
16,576

 
216

 
1.30

Senior and subordinated notes
 
27,866

 
731

 
2.62

 
22,417

 
476

 
2.12

Other borrowings and liabilities
 
8,917

 
102

 
1.14

 
18,736

 
113

 
0.60

Total interest-bearing liabilities
 
$
268,969

 
$
2,762

 
1.03

 
$
256,033

 
$
2,018

 
0.79

Net interest income/spread
 
 
 
$
22,460

 
6.79

 
 
 
$
20,873

 
6.65

Impact of non-interest-bearing funding
 
 
 
 
 
0.18

 
 
 
 
 
0.13

Net interest margin
 
 
 
 
 
6.97
%
 
 
 
 
 
6.78
%
__________
(1) 
Interest income and interest expense and the calculation of average yields on interest-earning assets and average rates on interest-bearing liabilities include the impact of hedge accounting.

9



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 7: Loan Information and Performance Statistics
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
Year Ended December 31,
(Dollars in millions, except as noted)
 
2017
Q4
 
2017
Q3
 
2017
Q2
 
2017
Q1
 
2016
Q4
 
2017
Q3
 
2016
Q4
 
2017
 
2016
 
2017 vs.
2016
Loans Held For Investment (Period-End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
$
105,293

 
$
99,981

 
$
92,866

 
$
91,092

 
$
97,120

 
5
 %
 
8
 %
 
$
105,293

 
$
97,120

 
8
 %
   International card businesses
 
9,469

 
9,149

 
8,724

 
8,121

 
8,432

 
3

 
12

 
9,469

 
8,432

 
12

Total credit card
 
114,762

 
109,130

 
101,590

 
99,213

 
105,552

 
5

 
9

 
114,762

 
105,552

 
9

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Auto
 
53,991

 
53,290

 
51,765

 
49,771

 
47,916

 
1

 
13

 
53,991

 
47,916

 
13

   Home loan
 
17,633

 
18,820

 
19,724

 
20,738

 
21,584

 
(6
)
 
(18
)
 
17,633

 
21,584

 
(18
)
   Retail banking
 
3,454

 
3,454

 
3,484

 
3,473

 
3,554

 

 
(3
)
 
3,454

 
3,554

 
(3
)
Total consumer banking
 
75,078

 
75,564

 
74,973

 
73,982

 
73,054

 
(1
)
 
3

 
75,078

 
73,054

 
3

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Commercial and multifamily real estate
 
26,150

 
27,944

 
27,428

 
27,218

 
26,609

 
(6
)
 
(2
)
 
26,150

 
26,609

 
(2
)
   Commercial and industrial
 
38,025

 
39,306

 
39,801

 
39,638

 
39,824

 
(3
)
 
(5
)
 
38,025

 
39,824

 
(5
)
Total commercial lending
 
64,175

 
67,250

 
67,229

 
66,856

 
66,433

 
(5
)
 
(3
)
 
64,175

 
66,433

 
(3
)
   Small-ticket commercial real estate
 
400

 
420

 
443

 
464

 
483

 
(5
)
 
(17
)
 
400

 
483

 
(17
)
Total commercial banking
 
64,575

 
67,670

 
67,672

 
67,320

 
66,916

 
(5
)
 
(3
)
 
64,575

 
66,916

 
(3
)
Other loans
 
58

 
58

 
67

 
73

 
64

 

 
(9
)
 
58

 
64

 
(9
)
Total loans held for investment
 
$
254,473

 
$
252,422

 
$
244,302

 
$
240,588

 
$
245,586

 
1

 
4

 
$
254,473

 
$
245,586

 
4

Loans Held For Investment (Average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Domestic credit card
 
$
101,087

 
$
93,729

 
$
91,769

 
$
93,034

 
$
92,623

 
8
 %
 
9
 %
 
$
94,923

 
$
88,394

 
7
 %
   International card businesses
 
8,942

 
8,816

 
8,274

 
8,135

 
8,168

 
1

 
9

 
8,545

 
8,166

 
5

Total credit card
 
110,029

 
102,545

 
100,043

 
101,169

 
100,791

 
7

 
9

 
103,468

 
96,560

 
7

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Auto
 
53,747

 
52,615

 
50,803

 
48,673

 
47,126

 
2

 
14

 
51,477

 
44,521

 
16

   Home loan
 
18,109

 
19,302

 
20,203

 
21,149

 
21,984

 
(6
)
 
(18
)
 
19,681

 
23,358

 
(16
)
   Retail banking
 
3,433

 
3,446

 
3,463

 
3,509

 
3,549

 

 
(3
)
 
3,463

 
3,543

 
(2
)
Total consumer banking
 
75,289

 
75,363

 
74,469

 
73,331

 
72,659

 

 
4

 
74,621

 
71,422

 
4

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Commercial and multifamily real estate
 
27,770

 
27,703

 
27,401

 
26,587

 
26,445

 

 
5

 
27,370

 
25,821

 
6

   Commercial and industrial
 
39,020

 
39,723

 
39,815

 
39,877

 
39,573

 
(2
)
 
(1
)
 
39,606

 
38,852

 
2

Total commercial lending
 
66,790

 
67,426

 
67,216

 
66,464

 
66,018

 
(1
)
 
1

 
66,976

 
64,673

 
4

   Small-ticket commercial real estate
 
410

 
433

 
453

 
474

 
497

 
(5
)
 
(18
)
 
442

 
548

 
(19
)
Total commercial banking
 
67,200

 
67,859

 
67,669

 
66,938

 
66,515

 
(1
)
 
1

 
67,418

 
65,221

 
3

Other loans
 
48

 
55

 
60

 
67

 
62

 
(13
)
 
(23
)
 
58

 
69

 
(16
)
Total average loans held for investment
 
$
252,566

 
$
245,822

 
$
242,241

 
$
241,505

 
$
240,027

 
3

 
5

 
$
245,565

 
$
233,272

 
5


10



 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
Year Ended December 31,
 
 
2017
Q4
 
2017
Q3
 
2017
Q2
 
2017
Q1
 
2016
Q4
 
2017
Q3
 
2016
Q4
 
2017
 
2016
 
2017 vs.
2016
Net Charge-Off (Recovery) Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card(1)
 
5.08
 %
 
4.64
 %
 
5.11
 %
 
5.14
 %
 
4.66
 %
 
44
bps
 
42
bps
 
4.99
%
 
4.16
 %
 
83
bps
   International card businesses
 
3.92

 
3.08

 
4.08

 
3.69

 
3.35

 
84

 
57

 
3.69

 
3.33

 
36

Total credit card(1)
 
4.99

 
4.51

 
5.02

 
5.02

 
4.56

 
48

 
43

 
4.88

 
4.09

 
79

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
2.12

 
1.96

 
1.70

 
1.64

 
2.07

 
16

 
5

 
1.86

 
1.69

 
17

   Home loan
 
0.23

 
0.02

 
0.04

 
0.03

 
0.08

 
21

 
15

 
0.08

 
0.06

 
2

   Retail banking
 
1.94

 
2.10

 
1.71

 
1.92

 
1.73

 
(16
)
 
21

 
1.92

 
1.53

 
39

Total consumer banking
 
1.66

 
1.47

 
1.25

 
1.19

 
1.45

 
19

 
21

 
1.39

 
1.15

 
24

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
(0.01
)
 
(0.01
)
 
0.03

 

 
(0.02
)
 

 
1

 

 
(0.01
)
 
1

   Commercial and industrial
 
1.47

 
1.64

 
1.34

 
0.22

 
0.80

 
(17
)
 
67

 
1.17

 
0.75

 
42

Total commercial lending
 
0.86

 
0.97

 
0.81

 
0.13

 
0.47

 
(11
)
 
39

 
0.69

 
0.45

 
24

   Small-ticket commercial real estate
 
(0.05
)
 
0.12

 
(0.22
)
 
1.05

 
(0.02
)
 
(17
)
 
(3
)
 
0.24

 
0.30

 
(6
)
Total commercial banking
 
0.85

 
0.96

 
0.80

 
0.14

 
0.47

 
(11
)
 
38

 
0.69

 
0.45

 
24

Total net charge-offs
 
2.89

 
2.61

 
2.67

 
2.50

 
2.48

 
28

 
41

 
2.67

 
2.17

 
50

30+ Day Performing Delinquency Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card(1)
 
4.01
 %
 
3.94
 %
 
3.63
 %
 
3.71
 %
 
3.95
 %
 
7
bps
 
6
bps
 
4.01
%
 
3.95
 %
 
6
bps
   International card businesses
 
3.64

 
3.54

 
3.28

 
3.39

 
3.36

 
10

 
28

 
3.64

 
3.36

 
28

Total credit card(1)
 
3.98

 
3.91

 
3.60

 
3.68

 
3.91

 
7

 
7

 
3.98

 
3.91

 
7

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
6.51

 
5.71

 
5.40

 
5.03

 
6.12

 
80

 
39

 
6.51

 
6.12

 
39

   Home loan
 
0.20

 
0.17

 
0.14

 
0.15

 
0.20

 
3

 

 
0.20

 
0.20

 

   Retail banking
 
0.76

 
0.73

 
0.54

 
0.59

 
0.70

 
3

 
6

 
0.76

 
0.70

 
6

Total consumer banking
 
4.76

 
4.10

 
3.79

 
3.45

 
4.10

 
66

 
66

 
4.76

 
4.10

 
66

Nonperforming Loans and Nonperforming Assets Rates(2)(3)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   International card businesses
 
0.25
 %
 
0.28
 %
 
0.37
 %
 
0.47
 %
 
0.50
 %
 
(3
)bps
 
(25
)bps
 
0.25
%
 
0.50
 %
 
(25
)bps
Total credit card
 
0.02

 
0.02

 
0.03

 
0.04

 
0.04

 

 
(2
)
 
0.02

 
0.04

 
(2
)
Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
0.70

 
0.65

 
0.53

 
0.36

 
0.47

 
5

 
23

 
0.70

 
0.47

 
23

   Home loan
 
1.00

 
0.84

 
1.31

 
1.27

 
1.26

 
16

 
(26
)
 
1.00

 
1.26

 
(26
)
   Retail banking
 
1.00

 
0.97

 
0.96

 
0.82

 
0.86

 
3

 
14

 
1.00

 
0.86

 
14

Total consumer banking
 
0.78

 
0.71

 
0.75

 
0.64

 
0.72

 
7

 
6

 
0.78

 
0.72

 
6

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
0.15

 
0.23

 
0.13

 
0.13

 
0.11

 
(8
)
 
4

 
0.15

 
0.11

 
4

   Commercial and industrial
 
0.63

 
1.82

 
1.62

 
2.02

 
2.48

 
(119
)
 
(185
)
 
0.63

 
2.48

 
(185
)
Total commercial lending
 
0.43

 
1.16

 
1.01

 
1.25

 
1.53

 
(73
)
 
(110
)
 
0.43

 
1.53

 
(110
)
   Small-ticket commercial real estate
 
1.65

 
1.59

 
1.89

 
1.65

 
0.85

 
6

 
80

 
1.65

 
0.85

 
80

Total commercial banking
 
0.44

 
1.16

 
1.01

 
1.25

 
1.53

 
(72
)
 
(109
)
 
0.44

 
1.53

 
(109
)
Total nonperforming loans
 
0.35

 
0.54

 
0.53

 
0.57

 
0.65

 
(19
)
 
(30
)
 
0.35

 
0.65

 
(30
)
Total nonperforming assets
 
0.41

 
0.60

 
0.60

 
0.66

 
0.76

 
(19
)
 
(35
)
 
0.41

 
0.76

 
(35
)

11



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 8: Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity

 
 
Three Months Ended December 31, 2017
 
 
Credit Card
 
Consumer Banking
 
 
 
 
 
 
(Dollars in millions)
 
Domestic Card
 
International Card Businesses
 
Total Credit Card
 
Auto
 
Home
Loan
 
Retail
Banking
 
Total
Consumer
Banking
 
Commercial Banking
 
Other(4)
 
Total
Allowance for loan and lease losses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of September 30, 2017
 
$
5,155

 
$
379

 
$
5,534

 
$
1,083

 
$
59

 
$
71

 
$
1,213

 
$
669

 
$
2

 
$
7,418

Charge-offs
 
(1,555
)
 
(122
)
 
(1,677
)
 
(454
)
 
(13
)
 
(21
)
 
(488
)
 
(147
)
 
2

 
(2,310
)
Recoveries
 
271

 
34

 
305

 
168

 
3

 
5

 
176

 
4

 
(3
)
 
482

Net charge-offs
 
(1,284
)
 
(88
)
 
(1,372
)
 
(286
)
 
(10
)
 
(16
)
 
(312
)
 
(143
)
 
(1
)
 
(1,828
)
Provision for loan and lease losses
 
1,402

 
84

 
1,486

 
322

 
9

 
10

 
341

 
103

 

 
1,930

Allowance build (release) for loan and lease losses
 
118

 
(4
)
 
114

 
36

 
(1
)
 
(6
)
 
29

 
(40
)
 
(1
)
 
102

Other changes(5)
 

 

 

 

 

 

 

 
(18
)
 

 
(18
)
Balance as of December 31, 2017
 
5,273

 
375

 
5,648

 
1,119

 
58

 
65

 
1,242

 
611

 
1

 
7,502

Reserve for unfunded lending commitments:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of September 30, 2017
 

 

 

 

 

 
8

 
8

 
120

 

 
128

Benefit for losses on unfunded lending commitments
 

 

 

 

 

 
(1
)
 
(1
)
 
(3
)
 

 
(4
)
Balance as of December 31, 2017
 

 

 

 

 

 
7

 
7

 
117

 

 
124

Combined allowance and reserve as of December 31, 2017
 
$
5,273

 
$
375

 
$
5,648

 
$
1,119

 
$
58

 
$
72

 
$
1,249

 
$
728

 
$
1

 
$
7,626

 
 
Year Ended December 31, 2017
 
 
Credit Card
 
Consumer Banking
 
 
 
 
 
 
(Dollars in millions)
 
Domestic Card
 
International Card Businesses
 
Total Credit Card
 
Auto
 
Home
Loan
 
Retail
Banking
 
Total
Consumer
Banking
 
Commercial Banking
 
Other(4)
 
Total
Allowance for loan and lease losses:
 


 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of December 31, 2016
 
$
4,229

 
$
377

 
$
4,606

 
$
957

 
$
65

 
$
80

 
$
1,102

 
$
793

 
$
2

 
$
6,503

Charge-offs
 
(5,844
)
 
(477
)
 
(6,321
)
 
(1,573
)
 
(22
)
 
(82
)
 
(1,677
)
 
(481
)
 
(34
)
 
(8,513
)
Recoveries
 
1,105

 
162

 
1,267

 
616

 
7

 
16

 
639

 
16

 
29

 
1,951

Net charge-offs
 
(4,739
)
 
(315
)
 
(5,054
)
 
(957
)
 
(15
)
 
(66
)
 
(1,038
)
 
(465
)
 
(5
)
 
(6,562
)
Provision for loan and lease losses
 
5,783

 
283

 
6,066

 
1,119

 
10

 
51

 
1,180

 
313

 
4

 
7,563

Allowance build (release) for loan and lease losses
 
1,044

 
(32
)
 
1,012

 
162

 
(5
)
 
(15
)
 
142

 
(152
)
 
(1
)
 
1,001

Other changes(5)
 

 
30

 
30

 

 
(2
)
 

 
(2
)
 
(30
)
 

 
(2
)
Balance as of December 31, 2017
 
5,273

 
375

 
5,648

 
1,119

 
58

 
65

 
1,242

 
611

 
1

 
7,502

Reserve for unfunded lending commitments:
 


 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of December 31, 2016
 

 

 

 

 

 
7

 
7

 
129

 

 
136

Benefit for losses on unfunded lending commitments
 

 

 

 

 

 

 

 
(12
)
 

 
(12
)
Balance as of December 31, 2017
 

 

 

 

 

 
7

 
7

 
117

 

 
124

Combined allowance and reserve as of December 31, 2017
 
$
5,273

 
$
375

 
$
5,648

 
$
1,119

 
$
58

 
$
72

 
$
1,249

 
$
728

 
$
1

 
$
7,626


12



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 9: Financial Summary—Business Segment Results
 
 
Three Months Ended December 31, 2017
 
Year Ended December 31, 2017
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other(6)
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other(6)
 
Total
Net interest income
 
$
3,568

 
$
1,636

 
$
566

 
$
43

 
$
5,813

 
$
13,648

 
$
6,380

 
$
2,261

 
$
171

 
$
22,460

Non-interest income
 
847

 
179

 
188

 
(14
)
 
1,200

 
3,325

 
749

 
708

 
(5
)
 
4,777

Total net revenue(7)
 
4,415

 
1,815

 
754

 
29

 
7,013

 
16,973

 
7,129

 
2,969

 
166

 
27,237

Provision for credit losses
 
1,486

 
340

 
100

 

 
1,926

 
6,066

 
1,180

 
301

 
4

 
7,551

Non-interest expense
 
2,108

 
1,081

 
437

 
153

 
3,779

 
7,916

 
4,233

 
1,603

 
442

 
14,194

Income (loss) from continuing operations before income taxes
 
821

 
394

 
217

 
(124
)
 
1,308

 
2,991

 
1,716

 
1,065

 
(280
)
 
5,492

Income tax provision
 
297

 
144

 
79

 
1,650

 
2,170

 
1,071

 
626

 
389

 
1,289

 
3,375

Income (loss) from continuing operations, net of tax
 
$
524

 
$
250

 
$
138

 
$
(1,774
)
 
$
(862
)
 
$
1,920

 
$
1,090

 
$
676

 
$
(1,569
)
 
$
2,117

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2017
 
 
 
 
 
 
 
 
 
 
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
3,440

 
$
1,649

 
$
560

 
$
51

 
$
5,700

 
 
 
 
 
 
 
 
 
 
Non-interest income
 
865

 
192

 
179

 
49

 
1,285

 
 
 
 
 
 
 
 
 
 
Total net revenue(7)
 
4,305

 
1,841

 
739

 
100

 
6,985

 
 
 
 
 
 
 
 
 
 
Provision for credit losses
 
1,466

 
293

 
63

 
11

 
1,833

 
 
 
 
 
 
 
 
 
 
Non-interest expense
 
1,961

 
1,051

 
394

 
161

 
3,567

 
 
 
 
 
 
 
 
 
 
Income (loss) from continuing operations before income taxes
 
878

 
497

 
282

 
(72
)
 
1,585

 
 
 
 
 
 
 
 
 
 
Income tax provision (benefit)
 
306

 
181

 
103

 
(142
)
 
448

 
 
 
 
 
 
 
 
 
 
Income from continuing operations, net of tax
 
$
572

 
$
316

 
$
179

 
$
70

 
$
1,137

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended December 31, 2016
 
Year Ended December 31, 2016
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
Net interest income
 
$
3,353

 
$
1,498

 
$
565

 
$
31

 
$
5,447

 
$
12,635

 
$
5,829

 
$
2,216

 
$
193

 
$
20,873

Non-interest income
 
849

 
166

 
175

 
(71
)
 
1,119

 
3,380

 
733

 
578

 
(63
)
 
4,628

Total net revenue (loss)(7)
 
4,202

 
1,664

 
740

 
(40
)
 
6,566

 
16,015

 
6,562

 
2,794

 
130

 
25,501

Provision (benefit) for credit losses
 
1,322

 
365

 
66

 
(1
)
 
1,752

 
4,926

 
1,055

 
483

 
(5
)
 
6,459

Non-interest expense
 
2,073

 
1,109

 
393

 
104

 
3,679

 
7,703

 
4,139

 
1,407

 
309

 
13,558

Income (loss) from continuing operations before income taxes
 
807

 
190

 
281

 
(143
)
 
1,135

 
3,386

 
1,368

 
904

 
(174
)
 
5,484

Income tax provision (benefit)
 
295

 
70

 
102

 
(125
)
 
342

 
1,226

 
498

 
329

 
(339
)
 
1,714

Income (loss) from continuing operations, net of tax
 
$
512

 
$
120

 
$
179

 
$
(18
)
 
$
793

 
$
2,160

 
$
870

 
$
575

 
$
165

 
$
3,770

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


13



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 10: Financial & Statistical Summary—Credit Card Business
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
Year Ended December 31,
 
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions, except as noted)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2017
 
2016
 
2016
Credit Card
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
3,568

 
$
3,440

 
$
3,294

 
$
3,346

 
$
3,353

 
4
 %

6
 %
 
$
13,648

 
$
12,635

 
8
 %
Non-interest income
 
847

 
865

 
875

 
738

 
849

 
(2
)
 

 
3,325

 
3,380

 
(2
)
Total net revenue
 
4,415

 
4,305

 
4,169

 
4,084

 
4,202

 
3

 
5

 
16,973

 
16,015

 
6

Provision for credit losses
 
1,486

 
1,466

 
1,397

 
1,717

 
1,322

 
1

 
12

 
6,066

 
4,926

 
23

Non-interest expense
 
2,108

 
1,961

 
1,918

 
1,929

 
2,073

 
7

 
2

 
7,916

 
7,703

 
3

Income from continuing operations before income taxes
 
821

 
878

 
854

 
438

 
807

 
(6
)
 
2

 
2,991

 
3,386

 
(12
)
Income tax provision
 
297

 
306

 
301

 
167

 
295

 
(3
)
 
1

 
1,071

 
1,226

 
(13
)
Income from continuing operations, net of tax
 
$
524

 
$
572

 
$
553

 
$
271

 
$
512

 
(8
)

2

 
$
1,920

 
$
2,160

 
(11
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
114,762

 
$
109,130

 
$
101,590

 
$
99,213

 
$
105,552

 
5

 
9

 
$
114,762

 
$
105,552

 
9

Average loans held for investment
 
110,029

 
102,545

 
100,043

 
101,169

 
100,791

 
7

 
9

 
103,468

 
96,560

 
7

Average yield on loans held for investment(8)
 
15.13
%

15.58
%
 
15.14
%
 
14.99
%
 
14.93
%

(45
)bps

20
bps
 
15.21
%
 
14.68
%
 
53
bps
Total net revenue margin(9)
 
16.05

 
16.79

 
16.67

 
16.14

 
16.68

 
(74
)
 
(63
)
 
16.40

 
16.59

 
(19
)
Net charge-off rate(1)
 
4.99

 
4.51

 
5.02

 
5.02

 
4.56

 
48

 
43

 
4.88

 
4.09

 
79

30+ day performing delinquency rate(1)
 
3.98

 
3.91

 
3.60

 
3.68

 
3.91

 
7

 
7

 
3.98

 
3.91

 
7

30+ day delinquency rate
 
3.99

 
3.92

 
3.62

 
3.71

 
3.94

 
7

 
5

 
3.99

 
3.94

 
5

Nonperforming loan rate(2)
 
0.02

 
0.02

 
0.03

 
0.04

 
0.04

 

 
(2
)
 
0.02

 
0.04

 
(2
)
Purchase volume(10)
 
$
95,659

 
$
84,505

 
$
83,079

 
$
73,197

 
$
82,824

 
13
 %
 
15
 %
 
$
336,440

 
$
307,138

 
10
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

14



 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
Year Ended December 31,
 
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions, except as noted)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2017
 
2016
 
2016
Domestic Card
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Net interest income
 
$
3,268

 
$
3,132

 
$
3,011

 
$
3,093

 
$
3,090

 
4
 %

6
 %
 
$
12,504

 
$
11,571

 
8
 %
Non-interest income
 
781

 
787

 
802

 
699

 
791

 
(1
)
 
(1
)
 
3,069

 
3,116

 
(2
)
Total net revenue
 
4,049

 
3,919

 
3,813

 
3,792

 
3,881

 
3

 
4

 
15,573

 
14,687

 
6

Provision for credit losses
 
1,402

 
1,417

 
1,327

 
1,637

 
1,229

 
(1
)
 
14

 
5,783

 
4,555

 
27

Non-interest expense
 
1,880

 
1,754

 
1,727

 
1,717

 
1,859

 
7

 
1

 
7,078

 
6,895

 
3

Income from continuing operations before income taxes
 
767

 
748

 
759

 
438

 
793

 
3

 
(3
)
 
2,712

 
3,237

 
(16
)
Income tax provision
 
280

 
273

 
277

 
160

 
288

 
3

 
(3
)
 
990

 
1,178

 
(16
)
Income from continuing operations, net of tax
 
$
487

 
$
475

 
$
482

 
$
278

 
$
505

 
3

 
(4
)
 
$
1,722

 
$
2,059

 
(16
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Period-end loans held for investment
 
$
105,293

 
$
99,981

 
$
92,866

 
$
91,092

 
$
97,120

 
5


8

 
$
105,293

 
$
97,120

 
8

Average loans held for investment
 
101,087

 
93,729

 
91,769

 
93,034

 
92,623

 
8

 
9

 
94,923

 
88,394

 
7

Average yield on loans held for investment(8)
 
15.08
%

15.51
%
 
15.07
%
 
15.01
%
 
14.91
%

(43
)bps

17
bps
 
15.16
%
 
14.62
%
 
54
bps
Total net revenue margin(9)
 
16.03

 
16.72

 
16.62

 
16.30

 
16.76

 
(69
)
 
(73
)
 
16.41

 
16.62

 
(21
)
Net charge-off rate(1)
 
5.08

 
4.64

 
5.11

 
5.14

 
4.66

 
44

 
42

 
4.99

 
4.16

 
83

30+ day delinquency rate
 
4.01

 
3.94

 
3.63

 
3.71

 
3.95

 
7

 
6

 
4.01

 
3.95

 
6

Purchase volume(10)
 
$
87,287

 
$
76,806

 
$
75,781

 
$
66,950

 
$
75,639

 
14
 %

15
 %
 
$
306,824

 
$
280,637

 
9
 %
Refreshed FICO scores:(11)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
66
%
 
65
%
 
64
%
 
63
%
 
64
%
 
1

 
2

 
66
%
 
64
%
 
2

660 or below
 
34

 
35

 
36

 
37

 
36

 
(1
)
 
(2
)
 
34

 
36

 
(2
)
Total
 
100
%
 
100
%
 
100
%
 
100
%
 
100
%
 
 
 
 
 
100
%
 
100
%
 
 

15



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 11: Financial & Statistical Summary—Consumer Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
Year Ended December 31,
 
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions, except as noted)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2017
 
2016
 
2016
Consumer Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
1,636

 
$
1,649

 
$
1,578

 
$
1,517

 
$
1,498

 
(1
)%
 
9
 %
 
$
6,380

 
$
5,829

 
9
 %
Non-interest income
 
179

 
192

 
183

 
195

 
166

 
(7
)
 
8

 
749

 
733

 
2

Total net revenue
 
1,815

 
1,841

 
1,761

 
1,712

 
1,664

 
(1
)
 
9

 
7,129

 
6,562

 
9

Provision for credit losses
 
340

 
293

 
268

 
279

 
365

 
16

 
(7
)
 
1,180

 
1,055

 
12

Non-interest expense
 
1,081

 
1,051

 
1,059

 
1,042

 
1,109

 
3

 
(3
)
 
4,233

 
4,139

 
2

Income from continuing operations before income taxes
 
394

 
497

 
434

 
391

 
190

 
(21
)
 
107

 
1,716

 
1,368

 
25

Income tax provision
 
144

 
181

 
158

 
143

 
70

 
(20
)
 
106

 
626

 
498

 
26

Income from continuing operations, net of tax
 
$
250

 
$
316

 
$
276

 
$
248

 
$
120

 
(21
)
 
108

 
$
1,090

 
$
870

 
25

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
75,078

 
$
75,564

 
$
74,973

 
$
73,982

 
$
73,054

 
(1
)
 
3

 
$
75,078

 
$
73,054

 
3

Average loans held for investment
 
75,289

 
75,363

 
74,469

 
73,331

 
72,659

 

 
4

 
74,621

 
71,422

 
4

Average yield on loans held for investment(8)
 
6.84
%

6.79
%
 
6.56
%
 
6.48
%
 
6.50
%

5
bps
 
34
bps
 
6.67
%
 
6.34
%
 
33
bps
Auto loan originations
 
$
6,215

 
$
7,043

 
$
7,453

 
$
7,025

 
$
6,542

 
(12
)%
 
(5
)%
 
$
27,737

 
$
25,719

 
8
 %
Period-end deposits
 
185,842

 
184,719

 
186,607

 
188,216

 
181,917

 
1

 
2

 
185,842

 
181,917

 
2

Average deposits
 
184,799

 
185,072

 
186,989

 
183,936

 
180,019

 

 
3

 
185,201

 
177,129

 
5

Average deposits interest rate
 
0.69
%

0.62
%
 
0.59
%
 
0.57
%
 
0.57
%

7
bps
 
12
bps
 
0.62
%
 
0.56
%
 
6
bps
Net charge-off rate
 
1.66


1.47

 
1.25

 
1.19

 
1.45


19

 
21

 
1.39

 
1.15

 
24

30+ day performing delinquency rate
 
4.76

 
4.10

 
3.79

 
3.45

 
4.10

 
66

 
66

 
4.76

 
4.10

 
66

30+ day delinquency rate
 
5.34

 
4.61

 
4.33

 
3.93

 
4.67

 
73

 
67

 
5.34

 
4.67

 
67

Nonperforming loan rate(2)
 
0.78

 
0.71

 
0.75

 
0.64

 
0.72

 
7

 
6

 
0.78

 
0.72

 
6

Nonperforming asset rate(3)
 
0.91

 
0.88

 
0.96

 
0.92

 
1.09

 
3

 
(18
)
 
0.91

 
1.09

 
(18
)
Auto—At origination FICO scores:(12)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
51
%
 
51
%
 
51
%
 
51
%
 
52
%
 

 
(1
)%
 
51
%
 
52
%
 
(1
)%
621 - 660
 
18

 
18

 
18

 
18

 
17

 

 
1

 
18

 
17

 
1

620 or below
 
31

 
31

 
31

 
31

 
31

 

 

 
31

 
31

 

Total
 
100
%
 
100
%
 
100
%
 
100
%
 
100
%
 
 
 
 
 
100
%
 
100
%
 
 

16



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 12: Financial & Statistical Summary—Commercial Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
Year Ended December 31,
 
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions, except as noted)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2017
 
2016
 
2016
Commercial Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
566

 
$
560

 
$
569

 
$
566

 
$
565

 
1
 %


 
$
2,261

 
$
2,216

 
2
 %
Non-interest income
 
188

 
179

 
183

 
158

 
175

 
5

 
7
 %
 
708

 
578

 
22

Total net revenue(7)
 
754

 
739

 
752

 
724

 
740

 
2

 
2

 
2,969

 
2,794

 
6

Provision (benefit) for credit losses
 
100

 
63

 
140

 
(2
)
 
66

 
59

 
52

 
301

 
483

 
(38
)
Non-interest expense
 
437

 
394

 
381

 
391

 
393

 
11

 
11

 
1,603

 
1,407

 
14

Income from continuing operations before income taxes
 
217

 
282

 
231

 
335

 
281

 
(23
)
 
(23
)
 
1,065

 
904

 
18

Income tax provision
 
79

 
103

 
85

 
122

 
102

 
(23
)
 
(23
)
 
389

 
329

 
18

Income from continuing operations, net of tax
 
$
138

 
$
179

 
$
146

 
$
213

 
$
179

 
(23
)

(23
)
 
$
676

 
$
575


18

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
64,575

 
$
67,670

 
$
67,672

 
$
67,320

 
$
66,916

 
(5
)

(3
)
 
$
64,575

 
$
66,916

 
(3
)
Average loans held for investment
 
67,200

 
67,859

 
67,669

 
66,938

 
66,515

 
(1
)
 
1

 
67,418

 
65,221

 
3

Average yield on loans held for investment(7)(8)
 
4.03
%

3.98
%
 
3.81
%
 
3.65
%
 
3.55
%

5
bps

48
bps
 
3.87
%
 
3.47
%
 
40
bps
Period-end deposits
 
$
33,938

 
$
32,783

 
$
33,153

 
$
33,735

 
$
33,866

 
4
 %


 
$
33,938

 
$
33,866

 

Average deposits
 
34,117

 
33,197

 
34,263

 
34,219

 
34,029

 
3

 

 
33,947

 
33,841

 

Average deposits interest rate
 
0.46
%

0.42
%
 
0.36
%
 
0.31
%
 
0.30
%

4
bps

16
bps
 
0.39
%
 
0.28
%
 
11
bps
Net charge-off rate
 
0.85


0.96

 
0.80

 
0.14

 
0.47


(11
)

38

 
0.69

 
0.45

 
24

Nonperforming loan rate(2)
 
0.44

 
1.16

 
1.01

 
1.25

 
1.53

 
(72
)
 
(109
)
 
0.44

 
1.53

 
(109
)
Nonperforming asset rate(3)
 
0.52

 
1.22

 
1.04

 
1.27

 
1.54

 
(70
)
 
(102
)
 
0.52

 
1.54

 
(102
)
Risk category:(13)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Noncriticized
 
$
61,162

 
$
63,501

 
$
63,802

 
$
63,390

 
$
62,828

 
(4
)%

(3
)%
 
$
61,162

 
$
62,828

 
(3
)%
Criticized performing
 
2,649

 
2,878

 
2,660

 
2,492

 
2,453

 
(8
)
 
8

 
2,649

 
2,453

 
8

Criticized nonperforming
 
284

 
788

 
686

 
844

 
1,022

 
(64
)
 
(72
)
 
284

 
1,022

 
(72
)
PCI loans
 
480

 
503

 
524

 
594

 
613

 
(5
)
 
(22
)
 
480

 
613

 
(22
)
Total commercial loans
 
$
64,575

 
$
67,670

 
$
67,672

 
$
67,320

 
$
66,916

 
(5
)

(3
)
 
$
64,575

 
$
66,916

 
(3
)
Risk category as a percentage of period-end loans held for investment:(13)
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Noncriticized
 
94.7
%

93.8
%
 
94.3
%
 
94.2
%
 
93.9
%

90
bps

80
bps
 
94.7
%
 
93.9
%
 
80
bps
Criticized performing
 
4.1

 
4.3

 
3.9

 
3.7

 
3.7

 
(20
)
 
40

 
4.1

 
3.7

 
40

Criticized nonperforming
 
0.4

 
1.2

 
1.0

 
1.2

 
1.5

 
(80
)
 
(110
)
 
0.4

 
1.5

 
(110
)
PCI loans
 
0.8

 
0.7

 
0.8

 
0.9

 
0.9

 
10

 
(10
)
 
0.8

 
0.9

 
(10
)
Total commercial loans
 
100.0
%

100.0
%
 
100.0
%
 
100.0
%
 
100.0
%




 
100.0
%
 
100.0
%
 


17



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 13: Financial & Statistical Summary—Other and Total
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q4 vs.
 
Year Ended December 31,
 
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2017
 
2016
 
2016
Other(6)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
43

 
$
51

 
$
32

 
$
45

 
$
31

 
(16
)%

39
 %
 
$
171

 
$
193

 
(11
)%
Non-interest income
 
(14
)
 
49

 
(10
)
 
(30
)
 
(71
)
 
**

 
(80
)
 
(5
)
 
(63
)
 
(92
)
Total net revenue (loss)(7)
 
29

 
100

 
22

 
15

 
(40
)
 
(71
)
 
**

 
166

 
130

 
28

Provision (benefit) for credit losses
 

 
11

 
(5
)
 
(2
)
 
(1
)
 
**

 
**

 
4

 
(5
)
 
**

Non-interest expense(14)
 
153

 
161

 
56

 
72

 
104

 
(5
)
 
47

 
442

 
309

 
43

Loss from continuing operations before income taxes
 
(124
)
 
(72
)
 
(29
)
 
(55
)
 
(143
)
 
72

 
(13
)
 
(280
)
 
(174
)
 
61

Income tax provision (benefit)
 
1,650

 
(142
)
 
(101
)
 
(118
)
 
(125
)
 
**

 
**

 
1,289

 
(339
)
 
**

Income (loss) from continuing operations, net of tax
 
$
(1,774
)
 
$
70

 
$
72

 
$
63

 
$
(18
)
 
**


**

 
$
(1,569
)
 
$
165

 
**

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
58

 
$
58

 
$
67

 
$
73

 
$
64

 


(9
)
 
$
58

 
$
64

 
(9
)
Average loans held for investment
 
48

 
55

 
60

 
67

 
62

 
(13
)
 
(23
)
 
58

 
69

 
(16
)
Period-end deposits
 
23,922

 
21,560

 
20,003

 
19,231

 
20,985

 
11

 
14

 
23,922

 
20,985

 
14

Average deposits
 
22,646

 
20,574

 
19,298

 
20,395

 
18,156

 
10

 
25

 
20,734

 
12,744

 
63

Total
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Net interest income
 
$
5,813

 
$
5,700

 
$
5,473

 
$
5,474

 
$
5,447

 
2
 %

7
 %
 
$
22,460

 
$
20,873

 
8
 %
Non-interest income
 
1,200

 
1,285

 
1,231

 
1,061

 
1,119

 
(7
)
 
7

 
4,777

 
4,628

 
3

Total net revenue
 
7,013

 
6,985

 
6,704

 
6,535

 
6,566

 

 
7

 
27,237

 
25,501

 
7

Provision for credit losses
 
1,926

 
1,833

 
1,800

 
1,992

 
1,752

 
5

 
10

 
7,551

 
6,459

 
17

Non-interest expense
 
3,779

 
3,567

 
3,414

 
3,434

 
3,679

 
6

 
3

 
14,194

 
13,558

 
5

Income from continuing operations before income taxes
 
1,308

 
1,585

 
1,490

 
1,109

 
1,135

 
(17
)
 
15

 
5,492

 
5,484

 

Income tax provision
 
2,170

 
448

 
443

 
314

 
342

 
**

 
**

 
3,375

 
1,714

 
97

Income (loss) from continuing operations, net of tax
 
$
(862
)
 
$
1,137

 
$
1,047

 
$
795

 
$
793

 
**


**

 
$
2,117

 
$
3,770

 
(44
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Period-end loans held for investment
 
$
254,473

 
$
252,422

 
$
244,302

 
$
240,588

 
$
245,586

 
1


4

 
$
254,473

 
$
245,586

 
4

Average loans held for investment
 
252,566

 
245,822

 
242,241

 
241,505

 
240,027

 
3

 
5

 
245,565

 
233,272

 
5

Period-end deposits
 
243,702

 
239,062

 
239,763

 
241,182

 
236,768

 
2

 
3

 
243,702

 
236,768

 
3

Average deposits
 
241,562

 
238,843

 
240,550

 
238,550

 
232,204

 
1

 
4

 
239,882

 
223,714

 
7


18



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 14: Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)

(1) 
On September 25, 2017, we completed the Cabela’s acquisition. The total credit card and domestic credit card metrics as of and for the three months and year ended December 31, 2017 include the impact of this acquisition. Excluding this impact (i) the total credit card and domestic credit card net charge-off rates for the three months ended December 31, 2017 would have been 5.24% and 5.36%, respectively; (ii) the total credit card and domestic credit card net charge-off rates for the year ended December 31, 2017 would have been 4.95% and 5.07%, respectively; and (iii) the total credit card and domestic credit card 30+ day performing delinquency rates as of December 31, 2017 would have been 4.14% and 4.18%, respectively.
(2) 
Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category.
(3) 
Nonperforming assets consist of nonperforming loans, real estate owned (“REO”) and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, REO and other foreclosed assets.
(4) 
Primarily consists of the legacy loan portfolio of our discontinued GreenPoint mortgage operations.
(5) 
Represents foreign currency translation adjustments and the net impact of loan transfers and sales.
(6) 
Charges for the impacts of the Tax Act of $1.77 billion are reflected in the Other category of our business segment results for Q4 2017 and the year ended December 31, 2017. This amount is a reasonable estimate as of December 31, 2017, which may be adjusted during the measurement period ending no later than December 2018. The Tax Act refers to the Act to provide for reconciliation pursuant to titles II and V of the concurrent resolution on budget for fiscal year 2018 enacted on December 22, 2017.
(7) 
Some of our tax-related commercial investments generate tax-exempt income or tax credits. Accordingly, we make certain reclassifications within our Commercial Banking business results to present revenues and yields on a taxable-equivalent basis, calculated assuming an effective tax rate approximately equal to our federal statutory tax rate (35% for all periods presented) with offsetting reclassifications to the Other category.
(8) 
Average yield on loans held for investment is calculated based on annualized interest income for the period divided by average loans held for investment during the period for the respective loan category. Annualized interest income is computed based on the effective yield of the respective loan category and does not include any allocations, such as funds transfer pricing.
(9) 
Total net revenue margin is calculated based on annualized total net revenue for the period divided by average loans held for investment during the period for the respective loan category.
(10) 
Purchase volume consists of purchase transactions, net of returns, for the period for loans both classified as held for investment and held for sale, and excludes cash advance and balance transfer transactions.
(11) 
Percentages represent period-end loans held for investment in each credit score category. Domestic card credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.
(12)
Percentages represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
(13) 
Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
(14) 
Includes charges incurred as a result of restructuring activities.
**  
Not meaningful.

19



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures(1) 
 
 
Basel III Standardized Approach
(Dollars in millions, except as noted)
 
December 31,
2017
 
September 30,
2017
 
June 30,
2017
 
March 31,
2017
 
December 31,
2016
Regulatory Capital Metrics
 
 
 
 
 
 
 
 
 
 
Common equity excluding AOCI
 
$
45,296

 
$
46,415

 
$
45,459

 
$
44,614

 
$
44,103

Adjustments:
 
 
 
 
 
 
 
 
 
 
AOCI(2)(3)
 
(808
)
 
(538
)
 
(593
)
 
(807
)
 
(674
)
Goodwill, net of related deferred tax liabilities
 
(14,380
)
 
(14,300
)
 
(14,299
)
 
(14,302
)
 
(14,307
)
Intangible assets, net of related deferred tax liabilities(3)
 
(330
)
 
(372
)
 
(419
)
 
(465
)
 
(384
)
Other
 
258

 
93

 
78

 
121

 
65

Common equity Tier 1 capital
 
$
30,036

 
$
31,298

 
$
30,226

 
$
29,161

 
$
28,803

Tier 1 capital
 
$
34,396

 
$
35,657

 
$
34,585

 
$
33,519

 
$
33,162

Total capital(4)
 
41,963

 
43,272

 
42,101

 
40,979

 
40,817

Risk-weighted assets
 
292,256

 
292,041

 
283,231

 
279,302

 
285,756

Adjusted average assets(5)
 
348,424

 
340,579

 
335,248

 
336,990

 
335,835

Capital Ratios
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital(6)
 
10.3
%
 
10.7
%
 
10.7
%
 
10.4
%
 
10.1
%
Tier 1 capital(7)
 
11.8

 
12.2

 
12.2

 
12.0

 
11.6

Total capital(8)
 
14.4

 
14.8

 
14.9

 
14.7

 
14.3

Tier 1 leverage(5)
 
9.9

 
10.5

 
10.3

 
9.9

 
9.9

Tangible common equity (“TCE”)(9)
 
8.3

 
8.8

 
8.8

 
8.5

 
8.1











20



Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of our adjusted results that we believe help investors and users of our financial information understand the effect of adjusting items on our selected reported results and provide alternate measurements of our performance. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.
 
 
Three Months Ended
 
Nine Months Ended
 
Year Ended
 
 
December 31, 2017
 
September 30, 2017
 
December 31, 2017
(Dollars in millions, except per share data and as noted)
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
Selected income statement data:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,813

 
$
11

 
$
5,824

 
$
16,647

 
$
33

 
$
16,680

 
$
22,460

 
$
44

 
$
22,504

Non-interest income
 
1,200

 
9

 
1,209

 
3,577

 
37

 
3,614

 
4,777

 
46

 
4,823

Total net revenue
 
7,013

 
20

 
7,033

 
20,224

 
70

 
20,294

 
27,237

 
90

 
27,327

Provision for credit losses
 
1,926

 

 
1,926

 
5,625

 
(88
)
 
5,537

 
7,551

 
(88
)
 
7,463

Non-interest expense
 
3,779

 
(87
)
 
3,692

 
10,415

 
(166
)
 
10,249

 
14,194

 
(253
)
 
13,941

Income from continuing operations before income taxes
 
1,308

 
107

 
1,415

 
4,184

 
324

 
4,508

 
5,492

 
431

 
5,923

Income tax provision (benefit)
 
2,170

 
(1,742
)
 
428

 
1,205

 
82

 
1,287

 
3,375

 
(1,660
)
 
1,715

Income (loss) from continuing operations, net of tax
 
(862
)
 
1,849

 
987

 
2,979

 
242

 
3,221

 
2,117

 
2,091

 
4,208

Income (loss) from discontinued operations, net of tax
 
(109
)
 

 
(109
)
 
(26
)
 

 
(26
)
 
(135
)
 

 
(135
)
Net income (loss)
 
(971
)
 
1,849

 
878

 
2,953

 
242

 
3,195

 
1,982

 
2,091

 
4,073

Dividends and undistributed earnings allocated to participating securities(12)
 
(1
)
 
(5
)

(6
)
 
(21
)
 

 
(21
)
 
(13
)
 
(15
)

(28
)
Preferred stock dividends
 
(80
)
 


(80
)
 
(185
)
 

 
(185
)
 
(265
)
 


(265
)
Net income (loss) available to common stockholders
 
$
(1,052
)
 
$
1,844

 
$
792

 
$
2,747

 
$
242

 
$
2,989

 
$
1,704

 
$
2,076

 
$
3,780

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS(12)
 
$
(2.17
)
 
$
3.79

 
$
1.62

 
$
5.63

 
$
0.49

 
$
6.12

 
$
3.49

 
$
4.25

 
$
7.74

Efficiency ratio
 
53.89
%
 
(139
)bps
 
52.50
%
 
51.50
%
 
(100
)bps
 
50.50
%
 
52.11
%
 
(109
)bps
 
51.02
%
 
 
Three Months Ended
 
Nine Months Ended
 
Year Ended
 
 
December 31, 2016
 
September 30, 2016
 
December 31, 2016
(Dollars in millions, except per share data and as noted)
 
Reported Results
 
Adj.(11)
 
Adjusted Results
 
Reported Results
 
Adj.(11)
 
Adjusted Results
 
Reported Results
 
Adj.(11)
 
Adjusted Results
Selected income statement data:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,447

 
$
13

 
$
5,460

 
$
15,426

 
$
41

 
$
15,467

 
$
20,873

 
$
54

 
$
20,927

Non-interest income
 
1,119

 
14

 
1,133

 
3,509

 
21

 
3,530

 
4,628

 
35

 
4,663

Total net revenue
 
6,566

 
27

 
6,593

 
18,935

 
62

 
18,997

 
25,501

 
89

 
25,590

Provision for credit losses
 
1,752

 

 
1,752

 
4,707

 

 
4,707

 
6,459

 

 
6,459

Non-interest expense
 
3,679

 
(45
)
 
3,634

 
9,879

 
(31
)
 
9,848

 
13,558

 
(76
)
 
13,482

Income from continuing operations before income taxes
 
1,135

 
72

 
1,207

 
4,349

 
93

 
4,442

 
5,484

 
165

 
5,649

Income tax provision (benefit)
 
342

 
10

 
352

 
1,372

 
(7
)
 
1,365

 
1,714

 
3

 
1,717

Income from continuing operations, net of tax
 
793

 
62

 
855

 
2,977

 
100

 
3,077

 
3,770

 
162

 
3,932

Income (loss) from discontinued operations, net of tax
 
(2
)
 

 
(2
)
 
(17
)
 

 
(17
)
 
(19
)
 

 
(19
)
Net income
 
791

 
62

 
853

 
2,960

 
100

 
3,060

 
3,751

 
162

 
3,913

Dividends and undistributed earnings allocated to participating securities(12)
 
(6
)
 


(6
)
 
(18
)
 

 
(18
)
 
(24
)
 


(24
)
Preferred stock dividends
 
(75
)
 


(75
)
 
(139
)
 

 
(139
)
 
(214
)
 


(214
)
Net income available to common stockholders
 
$
710

 
$
62

 
$
772

 
$
2,803

 
$
100

 
$
2,903

 
$
3,513

 
$
162

 
$
3,675

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS(12)
 
$
1.45

 
$
0.13

 
$
1.58

 
$
5.42

 
$
0.20

 
$
5.62

 
$
6.89

 
$
0.32

 
$
7.21

Efficiency ratio
 
56.03
%
 
(91
)bps
 
55.12
%
 
52.17
%
 
(33
)bps
 
51.84
%
 
53.17
%
 
(49
)bps
 
52.68
%

21



Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of tangible common equity (“TCE”), tangible assets and metrics computed using these amounts, which include tangible book value per common share, return on average tangible assets, return on average TCE and TCE ratio. We consider these metrics to be key financial performance measures that management uses in assessing capital adequacy and the level of returns generated. While our non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly-titled measures reported by other companies. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.
 
 
2017
 
2017
 
2017
 
2017
 
2016
(Dollars in millions)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
Tangible Common Equity (Period-End)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
48,730

 
$
50,154

 
$
49,137

 
$
48,040

 
$
47,514

Goodwill and intangible assets(13)
 
(15,106
)
 
(15,249
)
 
(15,301
)
 
(15,360
)
 
(15,420
)
Noncumulative perpetual preferred stock
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
Tangible common equity
 
$
29,264

 
$
30,545

 
$
29,476

 
$
28,320

 
$
27,734

Tangible Common Equity (Average)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
50,710

 
$
50,176

 
$
49,005

 
$
48,193

 
$
47,972

Goodwill and intangible assets(13)
 
(15,223
)
 
(15,277
)
 
(15,336
)
 
(15,395
)
 
(15,455
)
Noncumulative perpetual preferred stock
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,051
)
Tangible common equity
 
$
31,127

 
$
30,539

 
$
29,309

 
$
28,438

 
$
28,466

Tangible Assets (Period-End)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
365,693

 
$
361,402

 
$
350,593

 
$
348,549

 
$
357,033

Goodwill and intangible assets(13)
 
(15,106
)
 
(15,249
)
 
(15,301
)
 
(15,360
)
 
(15,420
)
Tangible assets
 
$
350,587

 
$
346,153

 
$
335,292

 
$
333,189

 
$
341,613

Tangible Assets (Average)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
363,045

 
$
355,191

 
$
349,891

 
$
351,641

 
$
350,225

Goodwill and intangible assets(13)
 
(15,223
)
 
(15,277
)
 
(15,336
)
 
(15,395
)
 
(15,455
)
Tangible assets
 
$
347,822

 
$
339,914

 
$
334,555

 
$
336,246

 
$
334,770

__________
(1) 
Regulatory capital metrics and capital ratios as of December 31, 2017 are preliminary and therefore subject to change.
(2) 
Amounts presented are net of tax.
(3) 
Amounts based on transition provisions for regulatory capital deductions and adjustments of 60% for 2016 and 80% for 2017.
(4) 
Total capital equals the sum of Tier 1 capital and Tier 2 capital.
(5) 
Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that are deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.
(6) 
Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.
(7) 
Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.
(8) 
Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.
(9) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets.

22



(10) 
The adjustments in 2017 consist of:
 
 
Three Months Ended
 
Nine Months Ended
 
Year Ended
(Dollars in millions)
 
December 31, 2017
 
September 30, 2017
 
December 31, 2017
Impacts of the Tax Act
 
$
1,769

 

 
$
1,769

Restructuring charges
 
76

 
$
108

 
184

U.K. Payment Protection Insurance customer refund reserve (“U.K. PPI Reserve”)
 
31

 
99

 
130

Charges related to the Cabela’s acquisition
 

 
117

 
117

Total
 
1,876

 
324

 
2,200

Income tax provision (benefit)
 
27

 
82

 
109

Net income (loss)
 
$
1,849

 
$
242

 
$
2,091


(11) The adjustments in 2016 consist of:
 
 
Three Months Ended
 
Nine Months Ended
 
Year Ended
(Dollars in millions)
 
December 31, 2016
 
September 30, 2016
 
December 31, 2016
U.K. PPI Reserve
 
$
44

 
$
117

 
$
161

Impairment associated with certain acquired intangible and software assets
 
28

 

 
28

Gain related to the exchange of our ownership interest in Visa Europe with Visa Inc. as a result of Visa Inc’s acquisition of Visa Europe
 

 
(24
)
 
(24
)
Total
 
72

 
93

 
165

Income tax provision (benefit)
 
10

 
(7
)
 
3

Net income (loss)
 
$
62

 
$
100

 
$
162

(12) 
Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total.
(13) 
Includes impact of related deferred taxes.

23