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EX-99.1 - EXHIBIT 99.1 - CAPITAL ONE FINANCIAL CORPq32017earningsrelease-ex991.htm
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Exhibit 99.2

Capital One Financial Corporation
Financial Supplement(1)(2) 
Third Quarter 2017
Table of Contents

Capital One Financial Corporation Consolidated Results
Page
 
Table 1:
Financial Summary—Consolidated
 
Table 2:
Selected Metrics—Consolidated
 
Table 3:
Consolidated Statements of Income
 
Table 4:
Consolidated Balance Sheets
 
Table 5:
Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)
 
Table 6:
Average Balances, Net Interest Income and Net Interest Margin
 
Table 7:
Loan Information and Performance Statistics
 
Table 8:
Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity
Business Segment Results
 
 
Table 9:
Financial Summary—Business Segment Results
 
Table 10:
Financial & Statistical Summary—Credit Card Business
 
Table 11:
Financial & Statistical Summary—Consumer Banking Business
 
Table 12:
Financial & Statistical Summary—Commercial Banking Business
 
Table 13:
Financial & Statistical Summary—Other and Total
 
Table 14:
Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)
Other
 
 
Table 15:
Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures
__________
(1)
The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Quarterly Report on Form 10-Q for the period ended September 30, 2017 once it is filed with the Securities and Exchange Commission.
(2) 
This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with generally accepted accounting principles in the U.S. (“GAAP”), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies.



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 1: Financial Summary—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
Nine Months Ended September 30,
(Dollars in millions, except per share data and as noted)
 
2017
 
2017
 
2017
 
2016
 
2016
 
2017
 
2016
 

 

 
2017 vs.
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2017
 
2016
 
2016
Income Statement
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,700

 
$
5,473

 
$
5,474

 
$
5,447

 
$
5,277

 
4
 %
 
8
 %
 
$
16,647

 
$
15,426

 
8
 %
Non-interest income
 
1,285

 
1,231

 
1,061

 
1,119

 
1,184

 
4

 
9

 
3,577

 
3,509

 
2

Total net revenue(1)
 
6,985

 
6,704

 
6,535

 
6,566

 
6,461

 
4

 
8

 
20,224

 
18,935

 
7

Provision for credit losses
 
1,833

 
1,800

 
1,992

 
1,752

 
1,588

 
2

 
15

 
5,625

 
4,707

 
20

Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Marketing
 
379

 
435

 
396

 
575

 
393

 
(13
)
 
(4
)
 
1,210

 
1,236

 
(2
)
Amortization of intangibles
 
61

 
61

 
62

 
101

 
89

 

 
(31
)
 
184

 
285

 
(35
)
Operating expenses
 
3,127

 
2,918

 
2,976

 
3,003

 
2,879

 
7

 
9

 
9,021

 
8,358

 
8

Total non-interest expense
 
3,567

 
3,414

 
3,434

 
3,679

 
3,361

 
4

 
6

 
10,415

 
9,879

 
5

Income from continuing operations before income taxes
 
1,585

 
1,490

 
1,109

 
1,135

 
1,512

 
6

 
5

 
4,184

 
4,349

 
(4
)
Income tax provision
 
448

 
443

 
314

 
342

 
496

 
1

 
(10
)
 
1,205

 
1,372

 
(12
)
Income from continuing operations, net of tax
 
1,137

 
1,047

 
795

 
793

 
1,016

 
9

 
12

 
2,979

 
2,977

 

Income (loss) from discontinued operations, net of tax(2)
 
(30
)
 
(11
)
 
15

 
(2
)
 
(11
)
 
173

 
173

 
(26
)
 
(17
)
 
53

Net income
 
1,107

 
1,036

 
810

 
791

 
1,005

 
7

 
10

 
2,953

 
2,960

 

Dividends and undistributed earnings allocated to participating securities(3)
 
(8
)
 
(8
)
 
(5
)
 
(6
)
 
(6
)
 

 
33

 
(21
)
 
(18
)
 
17

Preferred stock dividends
 
(52
)
 
(80
)
 
(53
)
 
(75
)
 
(37
)
 
(35
)
 
41

 
(185
)
 
(139
)
 
33

Net income available to common stockholders
 
$
1,047

 
$
948

 
$
752

 
$
710

 
$
962

 
10

 
9

 
$
2,747

 
$
2,803

 
(2
)
Common Share Statistics
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Basic earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Net income from continuing operations
 
$
2.22

 
$
1.98

 
$
1.53

 
$
1.47

 
$
1.94

 
12
 %
 
14
 %
 
$
5.73

 
$
5.50

 
4
 %
Income (loss) from discontinued operations
 
(0.06
)
 
(0.02
)
 
0.03

 

 
(0.02
)
 
200

 
200

 
(0.05
)
 
(0.03
)
 
67

Net income per basic common share
 
$
2.16

 
$
1.96

 
$
1.56

 
$
1.47

 
$
1.92

 
10

 
13

 
$
5.68

 
$
5.47

 
4

Diluted earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Net income from continuing operations
 
$
2.20

 
$
1.96

 
$
1.51

 
$
1.45

 
$
1.92

 
12

 
15

 
$
5.68

 
$
5.45

 
4

Income (loss) from discontinued operations
 
(0.06
)
 
(0.02
)
 
0.03

 

 
(0.02
)
 
200

 
200

 
(0.05
)
 
(0.03
)
 
67

Net income per diluted common share
 
$
2.14

 
$
1.94

 
$
1.54

 
$
1.45

 
$
1.90

 
10

 
13

 
$
5.63

 
$
5.42

 
4

Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Basic
 
484.9

 
484.0

 
482.3

 
483.5

 
501.1

 

 
(3
)
 
483.7

 
512.0

 
(6
)
Diluted
 
489.0

 
488.1

 
487.9

 
489.2

 
505.9

 

 
(3
)
 
488.1

 
516.8

 
(6
)
Common shares outstanding (period-end, in millions)
 
484.4

 
483.7

 
482.8

 
480.2

 
489.2

 

 
(1
)
 
484.4

 
489.2

 
(1
)
Dividends paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 

 

 
$
1.20

 
$
1.20

 

Tangible book value per common share (period-end)(4)
 
63.06

 
60.94

 
58.66

 
57.76

 
59.00

 
3

 
7

 
63.06

 
59.00

 
7


1


 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
Nine Months Ended September 30,
(Dollars in millions)
 
2017
 
2017
 
2017
 
2016
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2017
 
2016
 
2016
Balance Sheet (Period-End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans held for investment(5)
 
$
252,422

 
$
244,302

 
$
240,588

 
$
245,586

 
$
238,019

 
3
 %
 
6
 %
 
$
252,422

 
$
238,019

 
6
 %
Interest-earning assets
 
329,002

 
319,286

 
316,712

 
321,807

 
313,431

 
3

 
5

 
329,002

 
313,431

 
5

Total assets
 
361,402

 
350,593

 
348,549

 
357,033

 
345,061

 
3

 
5

 
361,402

 
345,061

 
5

Interest-bearing deposits
 
212,956

 
213,810

 
214,818

 
211,266

 
200,416

 

 
6

 
212,956

 
200,416

 
6

Total deposits
 
239,062

 
239,763

 
241,182

 
236,768

 
225,981

 

 
6

 
239,062

 
225,981

 
6

Borrowings
 
59,458

 
49,954

 
48,439

 
60,460

 
59,820

 
19

 
(1
)
 
59,458

 
59,820

 
(1
)
Common equity
 
45,794

 
44,777

 
43,680

 
43,154

 
44,336

 
2

 
3

 
45,794

 
44,336

 
3

Total stockholders’ equity
 
50,154

 
49,137

 
48,040

 
47,514

 
48,213

 
2

 
4

 
50,154

 
48,213

 
4

Balance Sheet (Average Balances)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Loans held for investment(5)
 
$
245,822

 
$
242,241

 
$
241,505

 
$
240,027

 
$
235,843

 
1
 %
 
4
 %
 
$
243,205

 
$
231,004

 
5
 %
Interest-earning assets
 
322,015

 
318,078

 
318,358

 
317,853

 
310,987

 
1

 
4

 
319,497

 
304,423

 
5

Total assets
 
355,191

 
349,891

 
351,641

 
350,225

 
343,153

 
2

 
4

 
352,216

 
336,539

 
5

Interest-bearing deposits
 
213,137

 
214,412

 
212,973

 
206,464

 
196,913

 
(1
)
 
8

 
213,508

 
195,565

 
9

Total deposits
 
238,843

 
240,550

 
238,550

 
232,204

 
222,251

 
(1
)
 
7

 
239,316

 
220,864

 
8

Borrowings
 
54,271

 
48,838

 
53,357

 
58,624

 
60,708

 
11

 
(11
)
 
52,159

 
56,292

 
(7
)
Common equity
 
45,816

 
44,645

 
43,833

 
43,921

 
45,314

 
3

 
1

 
44,772

 
45,578

 
(2
)
Total stockholders’ equity
 
50,176

 
49,005

 
48,193

 
47,972

 
49,033

 
2

 
2

 
49,132

 
49,015

 

    

2



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 2: Selected Metrics—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
Nine Months Ended September 30,
(Dollars in millions, except as noted)
 
2017
 
2017
 
2017
 
2016
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2017
 
2016
 
2016
Performance Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income growth (period over period)
 
4
%
 

 

 
3
 %
 
4
%
 
**


**

 
8
%
 
11
%
 
**

Non-interest income growth (period over period)
 
4

 
16
 %
 
(5
)%
 
(5
)
 
2

 
**

 
**

 
2

 
5

 
**

Total net revenue growth (period over period)
 
4

 
3

 

 
2

 
3

 
**

 
**

 
7

 
10

 
**

Total net revenue margin(6)
 
8.68

 
8.43

 
8.21

 
8.26

 
8.31

 
25
bps
 
37
bps
 
8.44

 
8.29

 
15
bps
Net interest margin(7)
 
7.08

 
6.88

 
6.88

 
6.85

 
6.79

 
20

 
29

 
6.95

 
6.76

 
19

Return on average assets
 
1.28

 
1.20

 
0.90

 
0.91

 
1.18

 
8

 
10

 
1.13

 
1.18

 
(5
)
Return on average tangible assets(8)
 
1.34

 
1.25

 
0.95

 
0.95

 
1.24

 
9

 
10

 
1.18

 
1.24

 
(6
)
Return on average common equity(9)
 
9.40

 
8.59

 
6.73

 
6.48

 
8.59

 
81

 
81

 
8.26

 
8.25

 
1

Return on average tangible common equity(10)
 
14.11

 
13.09

 
10.37

 
10.00

 
13.06

 
102

 
105

 
12.56

 
12.54

 
2

Non-interest expense as a percentage of average loans held for investment
 
5.80

 
5.64

 
5.69

 
6.13

 
5.70

 
16

 
10

 
5.71

 
5.70

 
1

Efficiency ratio(11)
 
51.07

 
50.92

 
52.55

 
56.03

 
52.02

 
15

 
(95
)
 
51.50

 
52.17

 
(67
)
Effective income tax rate for continuing operations
 
28.3

 
29.7

 
28.3

 
30.1

 
32.8

 
(140
)
 
(450
)
 
28.8

 
31.5

 
(270
)
Employees (in thousands), period-end
 
50.4

 
49.9

 
48.4

 
47.3

 
46.5

 
1
 %

8
%
 
50.4

 
46.5

 
8
%
Credit Quality Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan and lease losses
 
$
7,418

 
$
7,170

 
$
6,984

 
$
6,503

 
$
6,258

 
3
 %

19
%
 
$
7,418

 
$
6,258

 
19
%
Allowance as a percentage of loans held for investment
 
2.94
%
 
2.93
 %
 
2.90
 %
 
2.65
 %
 
2.63
%
 
1
bps

31
bps
 
2.94
%
 
2.63
%
 
31
bps
Net charge-offs
 
$
1,606

 
$
1,618

 
$
1,510

 
$
1,489

 
$
1,240

 
(1
)%

30
%
 
$
4,734

 
$
3,573

 
32
%
Net charge-off rate(12)
 
2.61
%
 
2.67
 %
 
2.50
 %
 
2.48
 %
 
2.10
%
 
(6
)bps

51
bps
 
2.60
%
 
2.06
%
 
54
bps
30+ day performing delinquency rate(13)
 
2.93

 
2.69

 
2.61

 
2.93

 
2.71

 
24

 
22

 
2.93

 
2.71

 
22

30+ day delinquency rate
 
3.24

 
2.99

 
2.92

 
3.27

 
3.04

 
25

 
20

 
3.24

 
3.04

 
20

Capital Ratios(14)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital 
 
10.7
%
 
10.7
 %
 
10.4
 %
 
10.1
 %
 
10.6
%
 


10
bps
 
10.7
%
 
10.6
%
 
10
bps
Tier 1 capital
 
12.2

 
12.2

 
12.0

 
11.6

 
12.0

 

 
20

 
12.2

 
12.0

 
20

Total capital
 
14.8

 
14.9

 
14.7

 
14.3

 
14.7

 
(10
)bps
 
10

 
14.8

 
14.7

 
10

Tier 1 leverage
 
10.5

 
10.3

 
9.9

 
9.9

 
10.1

 
20

 
40

 
10.5

 
10.1

 
40

Tangible common equity (“TCE”)(15)
 
8.8

 
8.8

 
8.5

 
8.1

 
8.8

 

 

 
8.8

 
8.8

 

 

3



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 3: Consolidated Statements of Income
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
Nine Months Ended September 30,
 
 
2017
 
2017
 
2017
 
2016
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions, except per share data and as noted)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2017
 
2016
 
2016
Interest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
5,960

 
$
5,669

 
$
5,626

 
$
5,587

 
$
5,383

 
5
 %
 
11
 %
 
$
17,255

 
$
15,616

 
10
 %
Investment securities
 
431

 
433

 
416

 
393

 
386

 

 
12

 
1,280

 
1,206

 
6

Other
 
29

 
26

 
28

 
29

 
25

 
12

 
16

 
83

 
60

 
38

Total interest income
 
6,420

 
6,128

 
6,070

 
6,009

 
5,794

 
5

 
11

 
18,618

 
16,882

 
10

Interest expense:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits
 
410

 
382

 
353

 
332

 
306

 
7

 
34

 
1,145

 
881

 
30

Securitized debt obligations
 
85

 
82

 
69

 
65

 
56

 
4

 
52

 
236

 
151

 
56

Senior and subordinated notes
 
194

 
179

 
149

 
138

 
121

 
8

 
60

 
522

 
338

 
54

Other borrowings
 
31

 
12

 
25

 
27

 
34

 
158

 
(9
)
 
68

 
86

 
(21
)
Total interest expense
 
720

 
655

 
596

 
562

 
517

 
10

 
39

 
1,971

 
1,456

 
35

Net interest income
 
5,700

 
5,473

 
5,474

 
5,447

 
5,277

 
4

 
8

 
16,647

 
15,426

 
8

Provision for credit losses
 
1,833

 
1,800

 
1,992

 
1,752

 
1,588

 
2

 
15

 
5,625

 
4,707

 
20

Net interest income after provision for credit losses
 
3,867

 
3,673

 
3,482

 
3,695

 
3,689

 
5

 
5

 
11,022

 
10,719

 
3

Non-interest income:(16)(17)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Service charges and other customer-related fees
 
414

 
418

 
371

 
412

 
417

 
(1
)
 
(1
)
 
1,203

 
1,233

 
(2
)
Interchange fees, net
 
662

 
676

 
570

 
624

 
603

 
(2
)
 
10

 
1,908

 
1,828

 
4

Net securities gains (losses)
 
68

 
(4
)
 

 
(4
)
 
1

 
**

 
**

 
64

 
(7
)
 
**

Other
 
141

 
141

 
120

 
87

 
163

 

 
(13
)
 
402

 
455

 
(12
)
Total non-interest income
 
1,285

 
1,231

 
1,061

 
1,119

 
1,184

 
4

 
9

 
3,577

 
3,509

 
2

Non-interest expense:(16)(17)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Salaries and associate benefits
 
1,524

 
1,383

 
1,471

 
1,336

 
1,317

 
10

 
16

 
4,378

 
3,866

 
13

Occupancy and equipment
 
471

 
474

 
471

 
522

 
499

 
(1
)
 
(6
)
 
1,416

 
1,422

 

Marketing
 
379

 
435

 
396

 
575

 
393

 
(13
)
 
(4
)
 
1,210

 
1,236

 
(2
)
Professional services
 
297

 
279

 
247

 
312

 
257

 
6

 
16

 
823

 
762

 
8

Communications and data processing
 
294

 
289

 
288

 
297

 
291

 
2

 
1

 
871

 
873

 

Amortization of intangibles
 
61

 
61

 
62

 
101

 
89

 

 
(31
)
 
184

 
285

 
(35
)
Other
 
541

 
493

 
499

 
536

 
515

 
10

 
5

 
1,533

 
1,435

 
7

Total non-interest expense
 
3,567

 
3,414

 
3,434

 
3,679

 
3,361

 
4

 
6

 
10,415

 
9,879

 
5

Income from continuing operations before income taxes
 
1,585

 
1,490

 
1,109

 
1,135

 
1,512

 
6

 
5

 
4,184

 
4,349

 
(4
)
Income tax provision
 
448

 
443

 
314

 
342

 
496

 
1

 
(10
)
 
1,205

 
1,372

 
(12
)
Income from continuing operations, net of tax
 
1,137

 
1,047

 
795

 
793

 
1,016

 
9

 
12

 
2,979

 
2,977

 

Income (loss) from discontinued operations, net of tax(2)
 
(30
)
 
(11
)
 
15

 
(2
)
 
(11
)
 
173

 
173

 
(26
)
 
(17
)
 
53

Net income
 
1,107

 
1,036

 
810

 
791

 
1,005

 
7

 
10

 
2,953

 
2,960

 

Dividends and undistributed earnings allocated to participating securities(3)
 
(8
)
 
(8
)
 
(5
)
 
(6
)
 
(6
)
 

 
33

 
(21
)
 
(18
)
 
17

Preferred stock dividends
 
(52
)
 
(80
)
 
(53
)
 
(75
)
 
(37
)
 
(35
)
 
41

 
(185
)
 
(139
)
 
33

Net income available to common stockholders
 
$
1,047

 
$
948

 
$
752

 
$
710

 
$
962

 
10

 
9

 
$
2,747

 
$
2,803

 
(2
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

4



 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
Nine Months Ended September 30,
 
 
2017
 
2017
 
2017
 
2016
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions, except per share data and as noted)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2017
 
2016
 
2016
Basic earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income from continuing operations
 
$
2.22

 
$
1.98

 
$
1.53

 
$
1.47

 
$
1.94

 
12
 %
 
14
 %
 
$
5.73

 
$
5.50

 
4
 %
Income (loss) from discontinued operations
 
(0.06
)
 
(0.02
)
 
0.03

 

 
(0.02
)
 
200

 
200

 
(0.05
)
 
(0.03
)
 
67

Net income per basic common share
 
$
2.16

 
$
1.96

 
$
1.56

 
$
1.47

 
$
1.92

 
10

 
13

 
$
5.68

 
$
5.47

 
4

Diluted earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
 


 


 
 
 
 
 
 
Net income from continuing operations
 
$
2.20

 
$
1.96

 
$
1.51

 
$
1.45

 
$
1.92

 
12

 
15

 
$
5.68

 
$
5.45

 
4

Income (loss) from discontinued operations
 
(0.06
)
 
(0.02
)
 
0.03

 

 
(0.02
)
 
200

 
200

 
(0.05
)
 
(0.03
)
 
67

Net income per diluted common share
 
$
2.14

 
$
1.94

 
$
1.54

 
$
1.45

 
$
1.90

 
10

 
13

 
$
5.63

 
$
5.42

 
4

Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Basic common shares
 
484.9

 
484.0

 
482.3

 
483.5

 
501.1

 

 
(3
)
 
483.7

 
512.0

 
(6
)
Diluted common shares
 
489.0

 
488.1

 
487.9

 
489.2

 
505.9

 

 
(3
)
 
488.1

 
516.8

 
(6
)
Dividends paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 

 

 
$
1.20

 
$
1.20

 


5



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 4: Consolidated Balance Sheets
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
 
2017
 
2017
 
2017
 
2016
 
2016
 
2017
 
2016
(Dollars in millions)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
Assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and due from banks
 
$
4,154

 
$
3,352

 
$
3,489

 
$
4,185

 
$
3,350

 
24
 %
 
24
 %
Interest-bearing deposits and other short-term investments
 
4,330

 
3,363

 
5,826

 
5,791

 
5,744

 
29

 
(25
)
Total cash and cash equivalents
 
8,484

 
6,715

 
9,315

 
9,976

 
9,094

 
26

 
(7
)
Restricted cash for securitization investors
 
304

 
300

 
486

 
2,517

 
287

 
1

 
6

Securities available for sale, at fair value
 
39,742

 
41,120

 
41,260

 
40,737

 
41,511

 
(3
)
 
(4
)
Securities held to maturity, at carrying value
 
28,650

 
27,720

 
26,170

 
25,712

 
25,019

 
3

 
15

Loans held for investment:(5)
 
 
 
 
 
 
 
 
 
 
 

 

Unsecuritized loans held for investment
 
217,659

 
214,864

 
211,038

 
213,824

 
206,763

 
1

 
5

Loans held in consolidated trusts
 
34,763

 
29,438

 
29,550

 
31,762

 
31,256

 
18

 
11

Total loans held for investment
 
252,422

 
244,302

 
240,588

 
245,586

 
238,019

 
3

 
6

Allowance for loan and lease losses
 
(7,418
)
 
(7,170
)
 
(6,984
)
 
(6,503
)
 
(6,258
)
 
3

 
19

Net loans held for investment
 
245,004

 
237,132

 
233,604

 
239,083

 
231,761

 
3

 
6

Loans held for sale, at lower of cost or fair value
 
1,566

 
777

 
735

 
1,043

 
994

 
102

 
58

Premises and equipment, net
 
3,955

 
3,825

 
3,727

 
3,675

 
3,561

 
3

 
11

Interest receivable
 
1,426

 
1,346

 
1,368

 
1,351

 
1,251

 
6

 
14

Goodwill
 
14,532

 
14,524

 
14,521

 
14,519

 
14,493

 

 

Other assets
 
17,739

 
17,134

 
17,363

 
18,420

 
17,090

 
4

 
4

Total assets
 
$
361,402

 
$
350,593

 
$
348,549

 
$
357,033

 
$
345,061

 
3

 
5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

6



 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
 
2017
 
2017
 
2017
 
2016
 
2016
 
2017
 
2016
(Dollars in millions)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
Liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest payable
 
$
301

 
$
376

 
$
260

 
$
327

 
$
237

 
(20
)%
 
27
 %
Deposits:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-interest-bearing deposits
 
26,106

 
25,953

 
26,364

 
25,502

 
25,565

 
1

 
2

Interest-bearing deposits
 
212,956

 
213,810

 
214,818

 
211,266

 
200,416

 

 
6

Total deposits
 
239,062

 
239,763

 
241,182

 
236,768

 
225,981

 

 
6

Securitized debt obligations
 
17,087

 
18,358

 
18,528

 
18,826

 
18,411

 
(7
)
 
(7
)
Other debt:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Federal funds purchased and securities loaned or sold under agreements to repurchase
 
767

 
958

 
1,046

 
992

 
1,079

 
(20
)
 
(29
)
Senior and subordinated notes
 
28,420

 
28,478

 
26,405

 
23,431

 
24,001

 

 
18

Other borrowings
 
13,184

 
2,160

 
2,460

 
17,211

 
16,329

 
**

 
(19
)
Total other debt
 
42,371

 
31,596

 
29,911

 
41,634

 
41,409

 
34

 
2

Other liabilities
 
12,427

 
11,363

 
10,628

 
11,964

 
10,810

 
9

 
15

Total liabilities
 
311,248

 
301,456

 
300,509

 
309,519

 
296,848

 
3

 
5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stockholders equity:
 
 
 
 
 
 
 
 
 
 
 

 
 
Preferred stock
 
0

 
0

 
0

 
0

 
0

 

 

Common stock
 
7

 
7

 
7

 
7

 
7

 

 

Additional paid-in capital, net
 
31,526

 
31,413

 
31,326

 
31,157

 
30,439

 

 
4

Retained earnings
 
31,946

 
31,086

 
30,326

 
29,766

 
29,245

 
3

 
9

Accumulated other comprehensive income (loss)
 
(622
)
 
(683
)
 
(934
)
 
(949
)
 
121

 
(9
)
 
**

Treasury stock, at cost
 
(12,703
)
 
(12,686
)
 
(12,685
)
 
(12,467
)
 
(11,599
)
 

 
10

Total stockholders equity
 
50,154

 
49,137

 
48,040

 
47,514

 
48,213

 
2

 
4

Total liabilities and stockholders equity
 
$
361,402

 
$
350,593

 
$
348,549

 
$
357,033

 
$
345,061

 
3

 
5


7



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

(1) 
Total net revenue was reduced by $356 million in Q3 2017, $313 million in Q2 2017, $321 million in both Q1 2017 and Q4 2016 and $289 million in Q3 2016 for the estimated uncollectible amount of billed finance charges and fees and related losses.
(2) 
The provision (benefit) for mortgage representation and warranty losses included the following activity:
 
 
2017
 
2017
 
2017
 
2016
 
2016
(Dollars in millions)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
Provision (benefit) for mortgage representation and warranty losses before income taxes:
 
 
 
 
 
 
 
 
 
 
Recorded in continuing operations
 
$
(1
)
 
$

 
$
(25
)
 
$

 
$

Recorded in discontinued operations
 
13

 
6

 
(67
)
 
(2
)
 
18

Total provision (benefit) for mortgage representation and warranty losses before income taxes
 
$
12

 
$
6

 
$
(92
)
 
$
(2
)
 
$
18

The mortgage representation and warranty reserve was $401 million as of September 30, 2017, $521 million as of June 30, 2017, $516 million as of March 31, 2017, $630 million as of December 31, 2016 and $632 million as of September 30, 2016.
(3) 
Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total. We also provide adjusted diluted earnings per share, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(4) 
Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(5) 
Included in loans held for investment are purchased credit-impaired loans (“PCI loans”) recorded at fair value at acquisition and subsequently accounted for based on estimated cash flows expected to be collected over the life of the loans (under the accounting standard formerly known as “SOP 03-3,” or Accounting Standards Codification 310-30). These include certain of our consumer and commercial loans that were acquired through business combinations. The table below presents amounts related to PCI loans:
 
 
2017
 
2017
 
2017
 
2016
 
2016
(Dollars in millions)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
PCI loans:
 
 
 
 
 
 
 
 
 
 
Period-end unpaid principal balance
 
$
12,658

 
$
13,599

 
$
14,838

 
$
15,896

 
$
17,011

Period-end loans held for investment
 
11,985

 
12,895

 
14,102

 
15,071

 
16,149

Average loans held for investment
 
12,270

 
13,305

 
14,433

 
15,443

 
16,529

(6) 
Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.
(7) 
Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.
(8) 
Return on average tangible assets is a non-GAAP measure calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible assets for the period. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(9) 
Return on average common equity is calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average common equity for the period. Our calculation of return on average common equity may not be comparable to similarly-titled measures reported by other companies.
(10) 
Return on average tangible common equity (“ROTCE”) is a non-GAAP measure calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average tangible common equity for the period. Our calculation of ROTCE may not be comparable to similarly-titled measures reported by other companies. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(11) 
Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(12) 
Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.
(13) 
On September 25, 2017, we completed the acquisition from Synovus Bank of the credit card assets and related liabilities of Cabela’s wholly-owned subsidiary, World’s Foremost Bank, which added approximately $5.7 billion to our loans held for investment portfolio as of the acquisition date (“Cabela’s acquisition”). The credit quality metrics as of September 30, 2017 include the impact of this acquisition. Excluding this impact, the 30+ day performing delinquency rate as of September 30, 2017 would have been 2.98%.

8



(14) 
Capital ratios as of the end of Q3 2017 are preliminary and therefore subject to change. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for information on the calculation of each of these ratios.
(15) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(16) 
We made certain Non-interest income and Non-interest expense reclassifications in Q4 2016. The changes were primarily related to a reclassification of certain consumer and commercial banking income from Other to Service charges and other customer-related fees within Non-interest income, and a reclassification of certain system processing costs from Professional services to Communications and data processing within Non-interest expense. We also consolidated the Non-interest income presentation of Other-than-temporary impairment (“OTTI”) with net realized gains or losses from investment securities into a new Net securities gains (losses) line. These reclassifications were made to better reflect the nature of income earned and expenses incurred. All prior period amounts presented have been reclassified to conform to the current period presentation.
(17) 
The primary net effects of the reclassifications discussed in footnote 16 above for Q3 2016 and the nine months ended September 30, 2016, compared to previously reported results were (i) an increase to Service charges and other customer-related fees of $30 million and $71 million, respectively; (ii) a decrease to Other non-interest income of $31 million and $87 million, respectively; and (iii) increase to Communications and data processing expense of $39 million and $116 million, respectively, with corresponding decreases to Professional services.
**  
Not meaningful.

9



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 6: Average Balances, Net Interest Income and Net Interest Margin
 
 
2017 Q3
 
2017 Q2
 
2016 Q3
 
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
(Dollars in millions, except as noted)
 
 
 
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
247,022

 
$
5,960

 
9.65
 
$
242,967

 
$
5,669

 
9.33
 
$
237,067

 
$
5,383

 
9.08
Investment securities
 
69,302

 
431

 
2.49
 
68,857

 
433

 
2.52
 
66,291

 
386

 
2.33
Cash equivalents and other
 
5,691

 
29

 
2.04
 
6,254

 
26

 
1.66
 
7,629

 
25

 
1.31
Total interest-earning assets
 
$
322,015

 
$
6,420

 
7.97
 
$
318,078

 
$
6,128

 
7.71
 
$
310,987

 
$
5,794

 
7.45
Interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Interest-bearing deposits
 
$
213,137

 
$
410

 
0.77
 
$
214,412

 
$
382

 
0.71
 
$
196,913

 
$
306

 
0.62
Securitized debt obligations
 
17,598

 
85

 
1.93
 
18,400

 
82

 
1.78
 
17,389

 
56

 
1.29
Senior and subordinated notes
 
28,753

 
194

 
2.70
 
27,821

 
179

 
2.57
 
22,342

 
121

 
2.17
Other borrowings and liabilities
 
9,320

 
31

 
1.33
 
3,656

 
12

 
1.31
 
21,840

 
34

 
0.62
Total interest-bearing liabilities
 
$
268,808

 
$
720

 
1.07
 
$
264,289

 
$
655

 
0.99
 
$
258,484

 
$
517

 
0.80
Net interest income/spread
 
 
 
$
5,700

 
6.90
 
 
 
$
5,473

 
6.72
 
 
 
$
5,277

 
6.65
Impact of non-interest-bearing funding
 
 
 
 
 
0.18
 
 
 
 
 
0.16
 
 
 
 
 
0.14
Net interest margin
 
 
 
 
 
7.08
 
 
 
 
 
6.88
 
 
 
 
 
6.79

 
 
Nine Months Ended September 30,
 
 
2017
 
2016
 
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
(Dollars in millions, except as noted)
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
244,097

 
$
17,255

 
9.43
 
$
232,064

 
$
15,616

 
8.97
Investment securities
 
68,862

 
1,280

 
2.48
 
65,735

 
1,206

 
2.45
Cash equivalents and other
 
6,538

 
83

 
1.69
 
6,624

 
60

 
1.21
Total interest-earning assets
 
$
319,497

 
$
18,618

 
7.77
 
$
304,423

 
$
16,882

 
7.39
Interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
Interest-bearing deposits
 
$
213,508

 
$
1,145

 
0.72
 
$
195,565

 
$
881

 
0.60
Securitized debt obligations
 
17,726

 
236

 
1.78
 
15,997

 
151

 
1.26
Senior and subordinated notes
 
27,140

 
522

 
2.56
 
22,019

 
338

 
2.05
Other borrowings and liabilities
 
8,434

 
68

 
1.08
 
19,099

 
86

 
0.60
Total interest-bearing liabilities
 
$
266,808

 
$
1,971

 
0.98
 
$
252,680

 
$
1,456

 
0.77
Net interest income/spread
 
 
 
$
16,647

 
6.79
 
 
 
$
15,426

 
6.62
Impact of non-interest-bearing funding
 
 
 
 
 
0.16
 
 
 
 
 
0.14
Net interest margin
 
 
 
 
 
6.95
 
 
 
 
 
6.76
__________
(1) 
Interest income and interest expense and the calculation of average yields on interest-earning assets and average rates on interest-bearing liabilities include the impact of hedge accounting.

10



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 7: Loan Information and Performance Statistics
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
Nine Months Ended September 30,
(Dollars in millions, except as noted)
 
2017
Q3
 
2017
Q2
 
2017
Q1
 
2016
Q4
 
2016
Q3
 
2017
Q2
 
2016
Q3
 
2017
 
2016
 
2017 vs.
2016
Loans Held For Investment (Period-End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
$
99,981

 
$
92,866

 
$
91,092

 
$
97,120

 
$
90,955

 
8
 %
 
10
 %
 
$
99,981

 
$
90,955

 
10
 %
   International card businesses
 
9,149

 
8,724

 
8,121

 
8,432

 
8,246

 
5

 
11

 
9,149

 
8,246

 
11

Total credit card
 
109,130

 
101,590

 
99,213

 
105,552

 
99,201

 
7

 
10

 
109,130

 
99,201

 
10

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Auto
 
53,290

 
51,765

 
49,771

 
47,916

 
46,311

 
3

 
15

 
53,290

 
46,311

 
15

   Home loan
 
18,820

 
19,724

 
20,738

 
21,584

 
22,448

 
(5
)
 
(16
)
 
18,820

 
22,448

 
(16
)
   Retail banking
 
3,454

 
3,484

 
3,473

 
3,554

 
3,526

 
(1
)
 
(2
)
 
3,454

 
3,526

 
(2
)
Total consumer banking
 
75,564

 
74,973

 
73,982

 
73,054

 
72,285

 
1

 
5

 
75,564

 
72,285

 
5

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Commercial and multifamily real estate
 
27,944

 
27,428

 
27,218

 
26,609

 
26,507

 
2

 
5

 
27,944

 
26,507

 
5

   Commercial and industrial
 
39,306

 
39,801

 
39,638

 
39,824

 
39,432

 
(1
)
 

 
39,306

 
39,432

 

Total commercial lending
 
67,250

 
67,229

 
66,856

 
66,433

 
65,939

 

 
2

 
67,250

 
65,939

 
2

   Small-ticket commercial real estate
 
420

 
443

 
464

 
483

 
518

 
(5
)
 
(19
)
 
420

 
518

 
(19
)
Total commercial banking
 
67,670

 
67,672

 
67,320

 
66,916

 
66,457

 

 
2

 
67,670

 
66,457

 
2

Other loans
 
58

 
67

 
73

 
64

 
76

 
(13
)
 
(24
)
 
58

 
76

 
(24
)
Total loans held for investment
 
$
252,422

 
$
244,302

 
$
240,588

 
$
245,586

 
$
238,019

 
3

 
6

 
$
252,422

 
$
238,019

 
6

Loans Held For Investment (Average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Domestic credit card
 
$
93,729

 
$
91,769

 
$
93,034

 
$
92,623

 
$
89,763

 
2
 %
 
4
 %
 
$
92,847

 
$
86,974

 
7
 %
   International card businesses
 
8,816

 
8,274

 
8,135

 
8,168

 
8,253

 
7

 
7

 
8,411

 
8,165

 
3

Total credit card
 
102,545

 
100,043

 
101,169

 
100,791

 
98,016

 
3

 
5

 
101,258

 
95,139

 
6

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Auto
 
52,615

 
50,803

 
48,673

 
47,126

 
45,355

 
4

 
16

 
50,711

 
43,647

 
16

   Home loan
 
19,302

 
20,203

 
21,149

 
21,984

 
22,852

 
(4
)
 
(16
)
 
20,211

 
23,819

 
(15
)
   Retail banking
 
3,446

 
3,463

 
3,509

 
3,549

 
3,520

 

 
(2
)
 
3,473

 
3,540

 
(2
)
Total consumer banking
 
75,363

 
74,469

 
73,331

 
72,659

 
71,727

 
1

 
5

 
74,395

 
71,006

 
5

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Commercial and multifamily real estate
 
27,703

 
27,401

 
26,587

 
26,445

 
26,154

 
1

 
6

 
27,235

 
25,612

 
6

   Commercial and industrial
 
39,723

 
39,815

 
39,877

 
39,573

 
39,346

 

 
1

 
39,804

 
38,610

 
3

Total commercial lending
 
67,426

 
67,216

 
66,464

 
66,018

 
65,500

 

 
3

 
67,039

 
64,222

 
4

   Small-ticket commercial real estate
 
433

 
453

 
474

 
497

 
534

 
(4
)
 
(19
)
 
453

 
565

 
(20
)
Total commercial banking
 
67,859

 
67,669

 
66,938

 
66,515

 
66,034

 

 
3

 
67,492

 
64,787

 
4

Other loans
 
55

 
60

 
67

 
62

 
66

 
(8
)
 
(17
)
 
60

 
72

 
(17
)
Total average loans held for investment
 
$
245,822

 
$
242,241

 
$
241,505

 
$
240,027

 
$
235,843

 
1

 
4

 
$
243,205

 
$
231,004

 
5


11



 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
Nine Months Ended September 30,
 
 
2017
Q3
 
2017
Q2
 
2017
Q1
 
2016
Q4
 
2016
Q3
 
2017
Q2
 
2016
Q3
 
2017
 
2016
 
2017 vs.
2016
Net Charge-Off (Recovery) Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card(1)
 
4.64
 %
 
5.11
 %
 
5.14
 %
 
4.66
 %
 
3.74
%
 
(47
)bps
 
90
bps
 
4.96
%
 
3.99
 %
 
97
bps
   International card businesses
 
3.08

 
4.08

 
3.69

 
3.35

 
3.18

 
(100
)
 
(10
)
 
3.60

 
3.32

 
28

Total credit card(1)
 
4.51

 
5.02

 
5.02

 
4.56

 
3.70

 
(51
)
 
81

 
4.85

 
3.93

 
92

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
1.96

 
1.70

 
1.64

 
2.07

 
1.85

 
26

 
11

 
1.77

 
1.55

 
22

   Home loan
 
0.02

 
0.04

 
0.03

 
0.08

 
0.03

 
(2
)
 
(1
)
 
0.03

 
0.05

 
(2
)
   Retail banking
 
2.10

 
1.71

 
1.92

 
1.73

 
1.75

 
39

 
35

 
1.91

 
1.46

 
45

Total consumer banking
 
1.47

 
1.25

 
1.19

 
1.45

 
1.26

 
22

 
21

 
1.30

 
1.04

 
26

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
(0.01
)
 
0.03

 

 
(0.02
)
 
0.01

 
(4
)
 
(2
)
 
0.01

 
(0.01
)
 
2

   Commercial and industrial
 
1.64

 
1.34

 
0.22

 
0.80

 
1.09

 
30

 
55

 
1.07

 
0.74

 
33

Total commercial lending
 
0.97

 
0.81

 
0.13

 
0.47

 
0.66

 
16

 
31

 
0.64

 
0.44

 
20

   Small-ticket commercial real estate
 
0.12

 
(0.22
)
 
1.05

 
(0.02
)
 
0.74

 
34

 
(62
)
 
0.33

 
0.39

 
(6
)
Total commercial banking
 
0.96

 
0.80

 
0.14

 
0.47

 
0.66

 
16

 
30

 
0.64

 
0.44

 
20

Total net charge-offs
 
2.61

 
2.67

 
2.50

 
2.48

 
2.10

 
(6
)
 
51

 
2.60

 
2.06

 
54

30+ Day Performing Delinquency Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card(1)
 
3.94
 %
 
3.63
 %
 
3.71
 %
 
3.95
 %
 
3.68
%
 
31
bps
 
26
bps
 
3.94
%
 
3.68
 %
 
26
bps
   International card businesses
 
3.54

 
3.28

 
3.39

 
3.36

 
3.33

 
26

 
21

 
3.54

 
3.33

 
21

Total credit card(1)
 
3.91

 
3.60

 
3.68

 
3.91

 
3.65

 
31

 
26

 
3.91

 
3.65

 
26

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
5.71

 
5.40

 
5.03

 
6.12

 
5.67

 
31

 
4

 
5.71

 
5.67

 
4

   Home loan
 
0.17

 
0.14

 
0.15

 
0.20

 
0.19

 
3

 
(2
)
 
0.17

 
0.19

 
(2
)
   Retail banking
 
0.73

 
0.54

 
0.59

 
0.70

 
0.59

 
19

 
14

 
0.73

 
0.59

 
14

Total consumer banking
 
4.10

 
3.79

 
3.45

 
4.10

 
3.72

 
31

 
38

 
4.10

 
3.72

 
38

Nonperforming Loans and Nonperforming Assets Rates(2)(3)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   International card businesses
 
0.28
 %
 
0.37
 %
 
0.47
 %
 
0.50
 %
 
0.53
%
 
(9
)bps
 
(25
)bps
 
0.28
%
 
0.53
 %
 
(25
)bps
Total credit card
 
0.02

 
0.03

 
0.04

 
0.04

 
0.04

 
(1
)
 
(2
)
 
0.02

 
0.04

 
(2
)
Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
0.65

 
0.53

 
0.36

 
0.47

 
0.43

 
12

 
22

 
0.65

 
0.43

 
22

   Home loan
 
0.84

 
1.31

 
1.27

 
1.26

 
1.23

 
(47
)
 
(39
)
 
0.84

 
1.23

 
(39
)
   Retail banking
 
0.97

 
0.96

 
0.82

 
0.86

 
1.05

 
1

 
(8
)
 
0.97

 
1.05

 
(8
)
Total consumer banking
 
0.71

 
0.75

 
0.64

 
0.72

 
0.71

 
(4
)
 

 
0.71

 
0.71

 

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
0.23

 
0.13

 
0.13

 
0.11

 
0.08

 
10

 
15

 
0.23

 
0.08

 
15

   Commercial and industrial
 
1.82

 
1.62

 
2.02

 
2.48

 
2.44

 
20

 
(62
)
 
1.82

 
2.44

 
(62
)
Total commercial lending
 
1.16

 
1.01

 
1.25

 
1.53

 
1.49

 
15

 
(33
)
 
1.16

 
1.49

 
(33
)
   Small-ticket commercial real estate
 
1.59

 
1.89

 
1.65

 
0.85

 
2.13

 
(30
)
 
(54
)
 
1.59

 
2.13

 
(54
)
Total commercial banking
 
1.16

 
1.01

 
1.25

 
1.53

 
1.50

 
15

 
(34
)
 
1.16

 
1.50

 
(34
)
Total nonperforming loans
 
0.54

 
0.53

 
0.57

 
0.65

 
0.66

 
1

 
(12
)
 
0.54

 
0.66

 
(12
)
Total nonperforming assets
 
0.60

 
0.60

 
0.66

 
0.76

 
0.77

 

 
(17
)
 
0.60

 
0.77

 
(17
)

12



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 8: Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity

 
 
Three Months Ended September 30, 2017
 
 
Credit Card
 
Consumer Banking
 
 
 
 
 
 
(Dollars in millions)
 
Domestic Card
 
International Card Businesses
 
Total Credit Card
 
Auto
 
Home
Loan
 
Retail
Banking
 
Total
Consumer
Banking
 
Commercial Banking
 
Other(4)
 
Total
Allowance for loan and lease losses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of June 30, 2017
 
$
4,825

 
$
385

 
$
5,210

 
$
1,066

 
$
59

 
$
74

 
$
1,199

 
$
758

 
$
3

 
$
7,170

Charge-offs
 
(1,351
)
 
(120
)
 
(1,471
)
 
(411
)
 
(2
)
 
(22
)
 
(435
)
 
(168
)
 
(36
)
 
(2,110
)
Recoveries
 
264

 
52

 
316

 
154

 
1

 
4

 
159

 
5

 
24

 
504

Net charge-offs
 
(1,087
)
 
(68
)
 
(1,155
)
 
(257
)
 
(1
)
 
(18
)
 
(276
)
 
(163
)
 
(12
)
 
(1,606
)
Provision for loan and lease losses
 
1,417

 
49

 
1,466

 
274

 
3

 
15

 
292

 
75

 
11

 
1,844

Allowance build (release) for loan and lease losses
 
330

 
(19
)
 
311

 
17

 
2

 
(3
)
 
16

 
(88
)
 
(1
)
 
238

Other changes(5)
 

 
13

 
13

 

 
(2
)
 

 
(2
)
 
(1
)
 

 
10

Balance as of September 30, 2017
 
5,155

 
379

 
5,534

 
1,083

 
59

 
71

 
1,213

 
669

 
2

 
7,418

Reserve for unfunded lending commitments:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of June 30, 2017
 

 

 

 

 

 
7

 
7

 
132

 

 
139

Provision (benefit) for losses on unfunded lending commitments
 

 

 

 

 

 
1

 
1

 
(12
)
 

 
(11
)
Balance as of September 30, 2017
 

 

 

 

 

 
8

 
8

 
120

 

 
128

Combined allowance and reserve as of September 30, 2017
 
$
5,155

 
$
379

 
$
5,534

 
$
1,083

 
$
59

 
$
79

 
$
1,221

 
$
789

 
$
2

 
$
7,546

 
 
Nine Months Ended September 30, 2017
 
 
Credit Card
 
Consumer Banking
 
 
 
 
 
 
(Dollars in millions)
 
Domestic Card
 
International Card Businesses
 
Total Credit Card
 
Auto
 
Home
Loan
 
Retail
Banking
 
Total
Consumer
Banking
 
Commercial Banking
 
Other(4)
 
Total
Allowance for loan and lease losses:
 


 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of December 31, 2016
 
$
4,229

 
$
377

 
$
4,606

 
$
957

 
$
65

 
$
80

 
$
1,102

 
$
793

 
$
2

 
$
6,503

Charge-offs
 
(4,289
)
 
(355
)
 
(4,644
)
 
(1,119
)
 
(9
)
 
(61
)
 
(1,189
)
 
(334
)
 
(36
)
 
(6,203
)
Recoveries
 
834

 
128

 
962

 
448

 
4

 
11

 
463

 
12

 
32

 
1,469

Net charge-offs
 
(3,455
)
 
(227
)
 
(3,682
)
 
(671
)
 
(5
)
 
(50
)
 
(726
)
 
(322
)
 
(4
)
 
(4,734
)
Provision for loan and lease losses
 
4,381

 
199

 
4,580

 
797

 
1

 
41

 
839

 
210

 
4

 
5,633

Allowance build (release) for loan and lease losses
 
926

 
(28
)
 
898

 
126

 
(4
)
 
(9
)
 
113

 
(112
)
 

 
899

Other changes(5)
 

 
30

 
30

 

 
(2
)
 

 
(2
)
 
(12
)
 

 
16

Balance as of September 30, 2017
 
5,155

 
379

 
5,534

 
1,083

 
59

 
71

 
1,213

 
669

 
2

 
7,418

Reserve for unfunded lending commitments:
 


 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of December 31, 2016
 

 

 

 

 

 
7

 
7

 
129

 

 
136

Provision (benefit) for losses on unfunded lending commitments
 

 

 

 

 

 
1

 
1

 
(9
)
 

 
(8
)
Balance as of September 30, 2017
 

 

 

 

 

 
8

 
8

 
120

 

 
128

Combined allowance and reserve as of September 30, 2017
 
$
5,155

 
$
379

 
$
5,534

 
$
1,083

 
$
59

 
$
79

 
$
1,221

 
$
789

 
$
2

 
$
7,546


13




CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 9: Financial Summary—Business Segment Results
 
 
Three Months Ended September 30, 2017
 
Nine Months Ended September 30, 2017
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
Net interest income
 
$
3,440

 
$
1,649

 
$
560

 
$
51

 
$
5,700

 
$
10,080

 
$
4,744

 
$
1,695

 
$
128

 
$
16,647

Non-interest income
 
865

 
192

 
179

 
49

 
1,285

 
2,478

 
570

 
520

 
9

 
3,577

Total net revenue(6)
 
4,305

 
1,841

 
739

 
100

 
6,985

 
12,558

 
5,314

 
2,215

 
137

 
20,224

Provision for credit losses
 
1,466

 
293

 
63

 
11

 
1,833

 
4,580

 
840

 
201

 
4

 
5,625

Non-interest expense
 
1,961

 
1,051

 
394

 
161

 
3,567

 
5,808

 
3,152

 
1,166

 
289

 
10,415

Income (loss) from continuing operations before income taxes
 
878

 
497

 
282

 
(72
)
 
1,585

 
2,170

 
1,322

 
848

 
(156
)
 
4,184

Income tax provision (benefit)
 
306

 
181

 
103

 
(142
)
 
448

 
774

 
482

 
310

 
(361
)
 
1,205

Income from continuing operations, net of tax
 
$
572

 
$
316

 
$
179

 
$
70

 
$
1,137

 
$
1,396

 
$
840

 
$
538

 
$
205

 
$
2,979

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended June 30, 2017
 
 
 
 
 
 
 
 
 
 
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
3,294

 
$
1,578

 
$
569

 
$
32

 
$
5,473

 
 
 
 
 
 
 
 
 
 
Non-interest income
 
875

 
183

 
183

 
(10
)
 
1,231

 
 
 
 
 
 
 
 
 
 
Total net revenue(6)
 
4,169

 
1,761

 
752

 
22

 
6,704

 
 
 
 
 
 
 
 
 
 
Provision (benefit) for credit losses
 
1,397

 
268

 
140

 
(5
)
 
1,800

 
 
 
 
 
 
 
 
 
 
Non-interest expense
 
1,918

 
1,059

 
381

 
56

 
3,414

 
 
 
 
 
 
 
 
 
 
Income (loss) from continuing operations before income taxes
 
854

 
434

 
231

 
(29
)
 
1,490

 
 
 
 
 
 
 
 
 
 
Income tax provision (benefit)
 
301

 
158

 
85

 
(101
)
 
443

 
 
 
 
 
 
 
 
 
 
Income from continuing operations, net of tax
 
$
553

 
$
276

 
$
146

 
$
72

 
$
1,047

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2016
 
Nine Months Ended September 30, 2016
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
Net interest income
 
$
3,204

 
$
1,472

 
$
555

 
$
46

 
$
5,277

 
$
9,282

 
$
4,331

 
$
1,651

 
$
162

 
$
15,426

Non-interest income
 
825

 
201

 
156

 
2

 
1,184

 
2,531

 
567

 
403

 
8

 
3,509

Total net revenue(6)
 
4,029

 
1,673

 
711

 
48

 
6,461

 
11,813

 
4,898

 
2,054

 
170

 
18,935

Provision (benefit) for credit losses
 
1,272

 
256

 
61

 
(1
)
 
1,588

 
3,604

 
690

 
417

 
(4
)
 
4,707

Non-interest expense
 
1,884

 
1,034

 
349

 
94

 
3,361

 
5,630

 
3,030

 
1,014

 
205

 
9,879

Income (loss) from continuing operations before income taxes
 
873

 
383

 
301

 
(45
)
 
1,512

 
2,579

 
1,178

 
623

 
(31
)
 
4,349

Income tax provision (benefit)
 
318

 
139

 
110

 
(71
)
 
496

 
931

 
428

 
227

 
(214
)
 
1,372

Income from continuing operations, net of tax
 
$
555

 
$
244

 
$
191

 
$
26

 
$
1,016

 
$
1,648

 
$
750

 
$
396

 
$
183

 
$
2,977

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


14



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 10: Financial & Statistical Summary—Credit Card Business
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
Nine Months Ended September 30,
 
 
2017
 
2017
 
2017
 
2016
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions, except as noted)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2017
 
2016
 
2016
Credit Card
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
3,440

 
$
3,294

 
$
3,346

 
$
3,353

 
$
3,204

 
4
 %

7
 %
 
$
10,080

 
$
9,282

 
9
 %
Non-interest income
 
865

 
875

 
738

 
849

 
825

 
(1
)
 
5

 
2,478

 
2,531

 
(2
)
Total net revenue
 
4,305

 
4,169

 
4,084

 
4,202

 
4,029

 
3

 
7

 
12,558

 
11,813

 
6

Provision for credit losses
 
1,466

 
1,397

 
1,717

 
1,322

 
1,272

 
5

 
15

 
4,580

 
3,604

 
27

Non-interest expense
 
1,961

 
1,918

 
1,929

 
2,073

 
1,884

 
2

 
4

 
5,808

 
5,630

 
3

Income from continuing operations before income taxes
 
878

 
854

 
438

 
807

 
873

 
3

 
1

 
2,170

 
2,579

 
(16
)
Income tax provision
 
306

 
301

 
167

 
295

 
318

 
2

 
(4
)
 
774

 
931

 
(17
)
Income from continuing operations, net of tax
 
$
572

 
$
553

 
$
271

 
$
512

 
$
555

 
3


3

 
$
1,396

 
$
1,648

 
(15
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
109,130

 
$
101,590

 
$
99,213

 
$
105,552

 
$
99,201

 
7

 
10

 
$
109,130

 
$
99,201

 
10

Average loans held for investment
 
102,545

 
100,043

 
101,169

 
100,791

 
98,016

 
3

 
5

 
101,258

 
95,139

 
6

Average yield on loans held for investment(7)
 
15.58
%

15.14
%
 
14.99
%
 
14.93
%
 
14.68
%

44
bps

90
bps
 
15.24
%
 
14.59
%
 
65
bps
Total net revenue margin(8)
 
16.79

 
16.67

 
16.14

 
16.68

 
16.44

 
12

 
35

 
16.54

 
16.56

 
(2
)
Net charge-off rate(1)
 
4.51

 
5.02

 
5.02

 
4.56

 
3.70

 
(51
)
 
81

 
4.85

 
3.93

 
92

30+ day performing delinquency rate(1)
 
3.91

 
3.60

 
3.68

 
3.91

 
3.65

 
31

 
26

 
3.91

 
3.65

 
26

30+ day delinquency rate
 
3.92

 
3.62

 
3.71

 
3.94

 
3.69

 
30

 
23

 
3.92

 
3.69

 
23

Nonperforming loan rate(2)
 
0.02

 
0.03

 
0.04

 
0.04

 
0.04

 
(1
)
 
(2
)
 
0.02

 
0.04

 
(2
)
PCCR intangible amortization
 
$
43

 
$
44

 
$
44

 
$
58

 
$
62

 
(2
)%
 
(31
)%
 
$
131

 
$
199

 
(34
)%
Purchase volume(9)
 
84,505

 
83,079

 
73,197

 
82,824

 
78,106

 
2

 
8

 
240,781

 
224,314

 
7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

15



 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
Nine Months Ended September 30,
 
 
2017
 
2017
 
2017
 
2016
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions, except as noted)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2017
 
2016
 
2016
Domestic Card
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Net interest income
 
$
3,132

 
$
3,011

 
$
3,093

 
$
3,090

 
$
2,956

 
4
 %

6
 %
 
$
9,236

 
$
8,481

 
9
 %
Non-interest income
 
787

 
802

 
699

 
791

 
759

 
(2
)
 
4

 
2,288

 
2,325

 
(2
)
Total net revenue
 
3,919

 
3,813

 
3,792

 
3,881

 
3,715

 
3

 
5

 
11,524

 
10,806

 
7

Provision for credit losses
 
1,417

 
1,327

 
1,637

 
1,229

 
1,190

 
7

 
19

 
4,381

 
3,326

 
32

Non-interest expense
 
1,754

 
1,727

 
1,717

 
1,859

 
1,696

 
2

 
3

 
5,198

 
5,036

 
3

Income from continuing operations before income taxes
 
748

 
759

 
438

 
793

 
829

 
(1
)
 
(10
)
 
1,945

 
2,444

 
(20
)
Income tax provision
 
273

 
277

 
160

 
288

 
302

 
(1
)
 
(10
)
 
710

 
890

 
(20
)
Income from continuing operations, net of tax
 
$
475

 
$
482

 
$
278

 
$
505

 
$
527

 
(1
)
 
(10
)
 
$
1,235

 
$
1,554

 
(21
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Period-end loans held for investment
 
$
99,981

 
$
92,866

 
$
91,092

 
$
97,120

 
$
90,955

 
8


10

 
$
99,981

 
$
90,955

 
10

Average loans held for investment
 
93,729

 
91,769

 
93,034

 
92,623

 
89,763

 
2

 
4

 
92,847

 
86,974

 
7

Average yield on loans held for investment(7)
 
15.51
%

15.07
%
 
15.01
%
 
14.91
%
 
14.71
%

44
bps

80
bps
 
15.20
%
 
14.51
%
 
69
bps
Total net revenue margin(8)
 
16.72

 
16.62

 
16.30

 
16.76

 
16.55

 
10

 
17

 
16.55

 
16.57

 
(2
)
Net charge-off rate(1)
 
4.64

 
5.11

 
5.14

 
4.66

 
3.74

 
(47
)
 
90

 
4.96

 
3.99

 
97

30+ day delinquency rate
 
3.94

 
3.63

 
3.71

 
3.95

 
3.68

 
31

 
26

 
3.94

 
3.68

 
26

Purchase volume(9)
 
$
76,806

 
$
75,781

 
$
66,950

 
$
75,639

 
$
71,331

 
1
 %

8
 %
 
$
219,537

 
$
204,998

 
7
 %
Refreshed FICO scores:(10)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
65
%
 
64
%
 
63
%
 
64
%
 
64
%
 
1

 
1

 
65
%
 
64
%
 
1

660 or below
 
35

 
36

 
37

 
36

 
36

 
(1
)
 
(1
)
 
35

 
36

 
(1
)
Total
 
100
%
 
100
%
 
100
%
 
100
%
 
100
%
 
 
 
 
 
100
%
 
100
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

16



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 11: Financial & Statistical Summary—Consumer Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
Nine Months Ended September 30,
 
 
2017
 
2017
 
2017
 
2016
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions, except as noted)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2017
 
2016
 
2016
Consumer Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
1,649

 
$
1,578

 
$
1,517

 
$
1,498

 
$
1,472

 
4
 %
 
12
 %
 
$
4,744

 
$
4,331

 
10
 %
Non-interest income
 
192

 
183

 
195

 
166

 
201

 
5

 
(4
)
 
570

 
567

 
1

Total net revenue
 
1,841

 
1,761

 
1,712

 
1,664

 
1,673

 
5

 
10

 
5,314

 
4,898

 
8

Provision for credit losses
 
293

 
268

 
279

 
365

 
256

 
9

 
14

 
840

 
690

 
22

Non-interest expense
 
1,051

 
1,059

 
1,042

 
1,109

 
1,034

 
(1
)
 
2

 
3,152

 
3,030

 
4

Income from continuing operations before income taxes
 
497

 
434

 
391

 
190

 
383

 
15

 
30

 
1,322

 
1,178

 
12

Income tax provision
 
181

 
158

 
143

 
70

 
139

 
15

 
30

 
482

 
428

 
13

Income from continuing operations, net of tax
 
$
316

 
$
276

 
$
248

 
$
120

 
$
244

 
14

 
30

 
$
840

 
$
750

 
12

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
75,564

 
$
74,973

 
$
73,982

 
$
73,054

 
$
72,285

 
1

 
5

 
$
75,564

 
$
72,285

 
5

Average loans held for investment
 
75,363

 
74,469

 
73,331

 
72,659

 
71,727

 
1

 
5

 
74,395

 
71,006

 
5

Average yield on loans held for investment(7)
 
6.79
%

6.56
%
 
6.48
%
 
6.50
%
 
6.41
%

23
bps
 
38
bps
 
6.61
%
 
6.29
%
 
32
bps
Auto loan originations
 
$
7,043

 
$
7,453

 
$
7,025

 
$
6,542

 
$
6,804

 
(6
)%
 
4
 %
 
$
21,521

 
$
19,177

 
12
 %
Period-end deposits
 
184,719

 
186,607

 
188,216

 
181,917

 
178,793

 
(1
)
 
3

 
184,719

 
178,793

 
3

Average deposits
 
185,072

 
186,989

 
183,936

 
180,019

 
177,402

 
(1
)
 
4

 
185,336

 
176,159

 
5

Average deposits interest rate
 
0.62
%

0.59
%
 
0.57
%
 
0.57
%
 
0.56
%

3
bps
 
6
bps
 
0.60
%
 
0.55
%
 
5
bps
Net charge-off rate
 
1.47


1.25

 
1.19

 
1.45

 
1.26


22

 
21

 
1.30

 
1.04

 
26

30+ day performing delinquency rate
 
4.10

 
3.79

 
3.45

 
4.10

 
3.72

 
31

 
38

 
4.10

 
3.72

 
38

30+ day delinquency rate
 
4.61

 
4.33

 
3.93

 
4.67

 
4.26

 
28

 
35

 
4.61

 
4.26

 
35

Nonperforming loan rate(2)
 
0.71

 
0.75

 
0.64

 
0.72

 
0.71

 
(4
)
 

 
0.71

 
0.71

 

Nonperforming asset rate(3)
 
0.88

 
0.96

 
0.92

 
1.09

 
0.98

 
(8
)
 
(10
)
 
0.88

 
0.98

 
(10
)
Auto—At origination FICO scores:(11)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
51
%
 
51
%
 
51
%
 
52
%
 
51
%
 

 

 
51
%
 
51
%
 

621 - 660
 
18

 
18

 
18

 
17

 
17

 

 
1
 %
 
18

 
17

 
1
 %
620 or below
 
31

 
31

 
31

 
31

 
32

 

 
(1
)
 
31

 
32

 
(1
)
Total
 
100
%
 
100
%
 
100
%
 
100
%
 
100
%
 
 
 
 
 
100
%
 
100
%
 
 

17



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 12: Financial & Statistical Summary—Commercial Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
Nine Months Ended September 30,
 
 
2017
 
2017
 
2017
 
2016
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions, except as noted)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2017
 
2016
 
2016
Commercial Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
560

 
$
569

 
$
566

 
$
565

 
$
555

 
(2
)%

1
 %
 
$
1,695

 
$
1,651

 
3
 %
Non-interest income
 
179

 
183

 
158

 
175

 
156

 
(2
)
 
15

 
520

 
403

 
29

Total net revenue(6)
 
739

 
752

 
724

 
740

 
711

 
(2
)
 
4

 
2,215

 
2,054

 
8

Provision (benefit) for credit losses
 
63

 
140

 
(2
)
 
66

 
61

 
(55
)
 
3

 
201

 
417

 
(52
)
Non-interest expense
 
394

 
381

 
391

 
393

 
349

 
3

 
13

 
1,166

 
1,014

 
15

Income from continuing operations before income taxes
 
282

 
231

 
335

 
281

 
301

 
22

 
(6
)
 
848

 
623

 
36

Income tax provision
 
103

 
85

 
122

 
102

 
110

 
21

 
(6
)
 
310

 
227

 
37

Income from continuing operations, net of tax
 
$
179

 
$
146

 
$
213

 
$
179

 
$
191

 
23


(6
)
 
$
538

 
$
396


36

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
67,670

 
$
67,672

 
$
67,320

 
$
66,916

 
$
66,457

 


2

 
$
67,670

 
$
66,457

 
2

Average loans held for investment
 
67,859

 
67,669

 
66,938

 
66,515

 
66,034

 

 
3

 
67,492

 
64,787

 
4

Average yield on loans held for investment(6)(7)
 
3.98
%

3.81
%
 
3.65
%
 
3.55
%
 
3.50
%

17
bps

48
bps
 
3.81
%
 
3.45
%
 
36
bps
Period-end deposits
 
$
32,783

 
$
33,153

 
$
33,735

 
$
33,866

 
$
33,611

 
(1
)%

(2
)%
 
$
32,783

 
$
33,611

 
(2
)%
Average deposits
 
33,197

 
34,263

 
34,219

 
34,029

 
33,498

 
(3
)
 
(1
)
 
33,890

 
33,778

 

Average deposits interest rate
 
0.42
%

0.36
%
 
0.31
%
 
0.30
%
 
0.30
%

6
bps

12
bps
 
0.37
%
 
0.28
%
 
9
bps
Net charge-off rate
 
0.96


0.80

 
0.14

 
0.47

 
0.66


16


30

 
0.64

 
0.44

 
20

Nonperforming loan rate(2)
 
1.16

 
1.01

 
1.25

 
1.53

 
1.50

 
15

 
(34
)
 
1.16

 
1.50

 
(34
)
Nonperforming asset rate(3)
 
1.22

 
1.04

 
1.27

 
1.54

 
1.51

 
18

 
(29
)
 
1.22

 
1.51

 
(29
)
Risk category:(12)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Noncriticized
 
$
63,501

 
$
63,802

 
$
63,390

 
$
62,828

 
$
62,336

 


2
 %
 
$
63,501

 
$
62,336

 
2
 %
Criticized performing
 
2,878

 
2,660

 
2,492

 
2,453

 
2,473

 
8
 %
 
16

 
2,878

 
2,473

 
16

Criticized nonperforming
 
788

 
686

 
844

 
1,022

 
994

 
15

 
(21
)
 
788

 
994

 
(21
)
PCI loans
 
503

 
524

 
594

 
613

 
654

 
(4
)
 
(23
)
 
503

 
654

 
(23
)
Total commercial loans
 
$
67,670

 
$
67,672

 
$
67,320

 
$
66,916

 
$
66,457

 


2

 
$
67,670

 
$
66,457

 
2

Risk category as a percentage of period-end loans held for investment:(12)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Noncriticized
 
93.8
%

94.3
%
 
94.2
%
 
93.9
%
 
93.8
%

(50
)bps


 
93.8
%
 
93.8
%
 

Criticized performing
 
4.3

 
3.9

 
3.7

 
3.7

 
3.7

 
40

 
60
bps
 
4.3

 
3.7

 
60
bps
Criticized nonperforming
 
1.2

 
1.0

 
1.2

 
1.5

 
1.5

 
20

 
(30
)
 
1.2

 
1.5

 
(30
)
PCI loans
 
0.7

 
0.8

 
0.9

 
0.9

 
1.0

 
(10
)
 
(30
)
 
0.7

 
1.0

 
(30
)
Total commercial loans
 
100.0
%

100.0
%
 
100.0
%
 
100.0
%
 
100.0
%




 
100.0
%
 
100.0
%
 


18



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 13: Financial & Statistical Summary—Other and Total
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q3 vs.
 
Nine Months Ended September 30,
 
 
2017
 
2017
 
2017
 
2016
 
2016
 
2017
 
2016
 
 
 
 
 
2017 vs.
(Dollars in millions)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2017
 
2016
 
2016
Other
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
51

 
$
32

 
$
45

 
$
31

 
$
46

 
59
 %

11
 %
 
$
128

 
$
162

 
(21
)%
Non-interest income
 
49

 
(10
)
 
(30
)
 
(71
)
 
2

 
**

 
**

 
9

 
8

 
13

Total net revenue (loss)(6)
 
100

 
22

 
15

 
(40
)
 
48

 
**

 
108

 
137

 
170

 
(19
)
Provision (benefit) for credit losses
 
11

 
(5
)
 
(2
)
 
(1
)
 
(1
)
 
**

 
**

 
4

 
(4
)
 
**

Non-interest expense(13)
 
161

 
56

 
72

 
104

 
94

 
188

 
71

 
289

 
205

 
41

Loss from continuing operations before income taxes
 
(72
)
 
(29
)
 
(55
)
 
(143
)
 
(45
)
 
148

 
60

 
(156
)
 
(31
)
 
**

Income tax benefit
 
(142
)
 
(101
)
 
(118
)
 
(125
)
 
(71
)
 
41

 
100

 
(361
)
 
(214
)
 
69

Income (loss) from continuing operations, net of tax
 
$
70

 
$
72

 
$
63

 
$
(18
)
 
$
26

 
(3
)

169

 
$
205

 
$
183

 
12

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
58

 
$
67

 
$
73

 
$
64

 
$
76

 
(13
)

(24
)
 
$
58

 
$
76

 
(24
)
Average loans held for investment
 
55

 
60

 
67

 
62

 
66

 
(8
)
 
(17
)
 
60

 
72

 
(17
)
Period-end deposits
 
21,560

 
20,003

 
19,231

 
20,985

 
13,577

 
8

 
59

 
21,560

 
13,577

 
59

Average deposits
 
20,574

 
19,298

 
20,395

 
18,156

 
11,351

 
7

 
81

 
20,090

 
10,927

 
84

Total
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Net interest income
 
$
5,700

 
$
5,473

 
$
5,474

 
$
5,447

 
$
5,277

 
4
 %

8
 %
 
$
16,647

 
$
15,426

 
8
 %
Non-interest income
 
1,285

 
1,231

 
1,061

 
1,119

 
1,184

 
4

 
9

 
3,577

 
3,509

 
2

Total net revenue
 
6,985

 
6,704

 
6,535

 
6,566

 
6,461

 
4

 
8

 
20,224

 
18,935

 
7

Provision for credit losses
 
1,833

 
1,800

 
1,992

 
1,752

 
1,588

 
2

 
15

 
5,625

 
4,707

 
20

Non-interest expense
 
3,567

 
3,414

 
3,434

 
3,679

 
3,361

 
4

 
6

 
10,415

 
9,879

 
5

Income from continuing operations before income taxes
 
1,585

 
1,490

 
1,109

 
1,135

 
1,512

 
6

 
5

 
4,184

 
4,349

 
(4
)
Income tax provision
 
448

 
443

 
314

 
342

 
496

 
1

 
(10
)
 
1,205

 
1,372

 
(12
)
Income from continuing operations, net of tax
 
$
1,137

 
$
1,047

 
$
795

 
$
793

 
$
1,016

 
9


12

 
$
2,979

 
$
2,977

 

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Period-end loans held for investment
 
$
252,422

 
$
244,302

 
$
240,588

 
$
245,586

 
$
238,019

 
3


6

 
$
252,422

 
$
238,019

 
6

Average loans held for investment
 
245,822

 
242,241

 
241,505

 
240,027

 
235,843

 
1

 
4

 
243,205

 
231,004

 
5

Period-end deposits
 
239,062

 
239,763

 
241,182

 
236,768

 
225,981

 

 
6

 
239,062

 
225,981

 
6

Average deposits
 
238,843

 
240,550

 
238,550

 
232,204

 
222,251

 
(1
)
 
7

 
239,316

 
220,864

 
8


19



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 14: Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)

(1) 
On September 25, 2017, we completed the Cabela’s acquisition. The total credit card and domestic credit card metrics as of and for the three and nine months ended September 30, 2017 include the impact of this acquisition. Excluding this impact (i) the total credit card and domestic credit card net charge-off rate for the three months ended September 30, 2017 would have been 4.52% and 4.66%, respectively; (ii) the total credit card and domestic credit card net charge-off rate for the nine months ended September 30, 2017 would have been 4.85% and 4.97%, respectively; and (iii) the total credit card and domestic credit card 30+ day performing delinquency rate as of September 30, 2017 would have been 4.10% and 4.15%, respectively.
(2) 
Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category.
(3) 
Nonperforming assets consist of nonperforming loans, real estate owned (“REO”) and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, REO and other foreclosed assets. Prior to Q4 2016, the nonperforming asset rate for our Consumer Banking business excluded the impact of REOs related to our acquired home loan portfolio which, if included, would increase the nonperforming asset rate by approximately 10 basis points in each of the prior periods presented.
(4) 
Primarily consists of the legacy loan portfolio of our discontinued GreenPoint mortgage operations.
(5) 
Represents foreign currency translation adjustments and the net impact of loan transfers and sales.
(6) 
Some of our tax-related commercial investments generate tax-exempt income or tax credits. Accordingly, we make certain reclassifications within our Commercial Banking business results to present revenues and yields on a taxable-equivalent basis, calculated assuming an effective tax rate approximately equal to our federal statutory tax rate of 35% with offsetting reclassifications to the Other category.
(7) 
Average yield on loans held for investment is calculated based on annualized interest income for the period divided by average loans held for investment during the period for the respective loan category. Annualized interest income is computed based on the effective yield of the respective loan category and does not include any allocations, such as funds transfer pricing.
(8) 
Total net revenue margin is calculated based on annualized total net revenue for the period divided by average loans held for investment during the period for the respective loan category.
(9) 
Includes purchase transactions, net of returns, for the period for loans both classified as held for investment and held for sale. Excludes cash advance and balance transfer transactions.
(10) 
Percentages represent period-end loans held for investment in each credit score category. Domestic card credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.
(11)
Percentages represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
(12) 
Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
(13) 
Includes charges incurred as a result of restructuring activities.
**  
Not meaningful.

20



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures(1) 
 
 
Basel III Standardized Approach
(Dollars in millions, except as noted)
 
September 30,
2017
 
June 30,
2017
 
March 31,
2017
 
December 31,
2016
 
September 30,
2016
Regulatory Capital Metrics
 
 
 
 
 
 
 
 
 
 
Common equity excluding AOCI
 
$
46,415

 
$
45,459

 
$
44,614

 
$
44,103

 
$
44,214

Adjustments:
 
 
 
 
 
 
 
 
 
 
AOCI(2)(3)
 
(538
)
 
(593
)
 
(807
)
 
(674
)
 
199

Goodwill, net of related deferred tax liabilities
 
(14,300
)
 
(14,299
)
 
(14,302
)
 
(14,307
)
 
(14,288
)
Intangible assets, net of related deferred tax liabilities(3)
 
(372
)
 
(419
)
 
(465
)
 
(384
)
 
(435
)
Other
 
93

 
78

 
121

 
65

 
(498
)
Common equity Tier 1 capital
 
$
31,298

 
$
30,226

 
$
29,161

 
$
28,803

 
$
29,192

Tier 1 capital
 
$
35,657

 
$
34,585

 
$
33,519

 
$
33,162

 
$
33,069

Total capital(4)
 
43,272

 
42,101

 
40,979

 
40,817

 
40,564

Risk-weighted assets
 
292,041

 
283,231

 
279,302

 
285,756

 
275,198

Adjusted average assets(5)
 
340,579

 
335,248

 
336,990

 
335,835

 
328,627

Capital Ratios
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital(6)
 
10.7
%
 
10.7
%
 
10.4
%
 
10.1
%
 
10.6
%
Tier 1 capital(7)
 
12.2

 
12.2

 
12.0

 
11.6

 
12.0

Total capital(8)
 
14.8

 
14.9

 
14.7

 
14.3

 
14.7

Tier 1 leverage(5)
 
10.5

 
10.3

 
9.9

 
9.9

 
10.1

Tangible common equity (“TCE”)(9)
 
8.8

 
8.8

 
8.5

 
8.1

 
8.8


Reconciliation of Non-GAAP Measures
We report certain non-GAAP measures that management uses in assessing its capital adequacy and the level of return generated. The following non-GAAP measures consist of selected adjusted results, tangible common equity (“TCE”), tangible assets and metrics computed using these amounts, which include tangible book value per common share, return on average tangible assets, return on average TCE and TCE ratio. We consider these metrics key financial performance measures. While our non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly-titled measures reported by other companies. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.

21



 
 
2017
 
2017
 
2017
 
Nine Months Ended
 
 
Q3
 
Q2
 
Q1
 
September 30, 2017
(Dollars in millions, except per share data and as noted)
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
Selected income statement data:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,700

 

 
$
5,700

 
$
5,473

 

 
$
5,473

 
$
5,474

 
$
33

 
$
5,507

 
$
16,647

 
$
33

 
$
16,680

Non-interest income
 
1,285

 

 
1,285

 
1,231

 

 
1,231

 
1,061

 
37

 
1,098

 
3,577

 
37

 
3,614

Total net revenue
 
6,985

 

 
6,985

 
6,704

 

 
6,704

 
6,535

 
70

 
6,605

 
20,224

 
70

 
20,294

Provision for credit losses
 
1,833

 
$
(88
)
 
1,745

 
1,800

 

 
1,800

 
1,992

 

 
1,992

 
5,625

 
(88
)
 
5,537

Non-interest expense
 
3,567

 
(125
)
 
3,442

 
3,414

 
$
(12
)
 
3,402

 
3,434

 
(29
)
 
3,405

 
10,415

 
(166
)
 
10,249

Income from continuing operations before income taxes
 
1,585

 
213

 
1,798

 
1,490

 
12

 
1,502

 
1,109

 
99

 
1,208

 
4,184

 
324

 
4,508

Income tax provision (benefit)
 
448

 
79

 
527

 
443

 
4

 
447

 
314

 
(1
)
 
313

 
1,205

 
82

 
1,287

Income from continuing operations, net of tax
 
1,137

 
134

 
1,271

 
1,047

 
8

 
1,055

 
795

 
100

 
895

 
2,979

 
242

 
3,221

Income (loss) from discontinued operations, net of tax
 
(30
)
 

 
(30
)
 
(11
)
 

 
(11
)
 
15

 

 
15

 
(26
)
 

 
(26
)
Net income
 
1,107

 
134

 
1,241

 
1,036

 
8

 
1,044

 
810

 
100

 
910

 
2,953

 
242

 
3,195

Net income available to common stockholders
 
1,047

 
134

 
1,181

 
948

 
8

 
956

 
752

 
100

 
852

 
2,747

 
242

 
2,989

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS(11)
 
$
2.14

 
$
0.28

 
$
2.42

 
$
1.94

 
$
0.02

 
$
1.96

 
$
1.54

 
$
0.21

 
$
1.75

 
$
5.63

 
$
0.49

 
$
6.12

Efficiency ratio
 
51.07
%
 
(179
)bps
 
49.28
%
 
50.92
%
 
(17
)bps
 
50.75
%
 
52.55
%
 
(100
)bps
 
51.55
%
 
51.50
%
 
(100
)bps
 
50.50
%
 
 
2016
 
2016
 
Year Ended
 
 
Q4
 
Q3
 
December 31, 2016
(Dollars in millions, except per share data and as noted)
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
Selected income statement data:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,447

 
$
13

 
$
5,460

 
$
5,277

 
$
34

 
$
5,311

 
$
20,873

 
$
54

 
$
20,927

Non-interest income
 
1,119

 
14

 
1,133

 
1,184

 
13

 
1,197

 
4,628

 
35

 
4,663

Total net revenue
 
6,566

 
27

 
6,593

 
6,461

 
47

 
6,508

 
25,501

 
89

 
25,590

Provision for credit losses
 
1,752

 

 
1,752

 
1,588

 

 
1,588

 
6,459

 

 
6,459

Non-interest expense
 
3,679

 
(45
)
 
3,634

 
3,361

 
(16
)
 
3,345

 
13,558

 
(76
)
 
13,482

Income from continuing operations before income taxes
 
1,135

 
72

 
1,207

 
1,512

 
63

 
1,575

 
5,484

 
165

 
5,649

Income tax provision (benefit)
 
342

 
10

 
352

 
496

 

 
496

 
1,714

 
3

 
1,717

Income from continuing operations, net of tax
 
793

 
62

 
855

 
1,016

 
63

 
1,079

 
3,770

 
162

 
3,932

Income (loss) from discontinued operations, net of tax
 
(2
)
 

 
(2
)
 
(11
)
 

 
(11
)
 
(19
)
 

 
(19
)
Net income
 
791

 
62

 
853

 
1,005

 
63

 
1,068

 
3,751

 
162

 
3,913

Net income available to common stockholders
 
710

 
62

 
772

 
962

 
63

 
1,025

 
3,513

 
162

 
3,675

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS(11)
 
$
1.45

 
$
0.13

 
$
1.58

 
$
1.90

 
$
0.13

 
$
2.03

 
$
6.89

 
$
0.32

 
$
7.21

Efficiency ratio
 
56.03
%
 
(91
)bps
 
55.12
%
 
52.02
%
 
(62
)bps
 
51.40
%
 
53.17
%
 
(49
)bps
 
52.68
%

22



 
 
2017
 
2017
 
2017
 
2016
 
2016
(Dollars in millions)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
Tangible Common Equity (Period-End)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
50,154

 
$
49,137

 
$
48,040

 
$
47,514

 
$
48,213

Goodwill and intangible assets(12)
 
(15,249
)
 
(15,301
)
 
(15,360
)
 
(15,420
)
 
(15,475
)
Noncumulative perpetual preferred stock
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(3,877
)
Tangible common equity
 
$
30,545

 
$
29,476

 
$
28,320

 
$
27,734

 
$
28,861

Tangible Common Equity (Average)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
50,176

 
$
49,005

 
$
48,193

 
$
47,972

 
$
49,033

Goodwill and intangible assets(12)
 
(15,277
)
 
(15,336
)
 
(15,395
)
 
(15,455
)
 
(15,507
)
Noncumulative perpetual preferred stock
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,051
)
 
(3,719
)
Tangible common equity
 
$
30,539

 
$
29,309

 
$
28,438

 
$
28,466

 
$
29,807

Tangible Assets (Period-End)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
361,402

 
$
350,593

 
$
348,549

 
$
357,033

 
$
345,061

Goodwill and intangible assets(12)
 
(15,249
)
 
(15,301
)
 
(15,360
)
 
(15,420
)
 
(15,475
)
Tangible assets
 
$
346,153

 
$
335,292

 
$
333,189

 
$
341,613

 
$
329,586

Tangible Assets (Average)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
355,191

 
$
349,891

 
$
351,641

 
$
350,225

 
$
343,153

Goodwill and intangible assets(12)
 
(15,277
)
 
(15,336
)
 
(15,395
)
 
(15,455
)
 
(15,507
)
Tangible assets
 
$
339,914

 
$
334,555

 
$
336,246

 
$
334,770

 
$
327,646

__________
(1) 
Regulatory capital metrics and capital ratios as of September 30, 2017 are preliminary and therefore subject to change.
(2) 
Amounts presented are net of tax.
(3) 
Amounts based on transition provisions for regulatory capital deductions and adjustments of 60% for 2016 and 80% for 2017.
(4) 
Total capital equals the sum of Tier 1 capital and Tier 2 capital.
(5) 
Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that are deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.
(6) 
Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.
(7) 
Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.
(8) 
Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.
(9) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets.
(10) 
On September 25, 2017, we completed the Cabela’s acquisition. The primary Q3 2017 impacts of this acquisition were charges of $105 million which consisted of an initial quarterly allowance build related to the loans acquired and costs associated with closing the acquisition. In Q3 2017, we also incurred charges of $108 million as a result of restructuring activities. These restructuring activities primarily consisted of severance and related benefits pursuant to our ongoing benefit programs which were the result of exiting certain business locations and activities as well as the realignment of resources supporting our Credit Card and Consumer Banking businesses. In Q2 2017, we incurred $12 million of costs related to our anticipated close of the Cabela’s acquisition. In Q1 2017, we recorded a build in the U.K. Payment Protection Insurance customer refund reserve (“U.K. PPI Reserve”) of $99 million. In Q4 2016, we recorded charges totaling $72 million consisting of a build in the U.K. PPI Reserve of $44 million and an impairment associated with certain acquired intangible and software assets of $28 million. In Q3 2016, we recorded a build in the U.K. PPI Reserve of $63 million.
(11) 
Earnings per share is computed independently for each period. Accordingly, the sum of each quarter amount may not agree to the year-to-date total.
(12) 
Includes impact of related deferred taxes.



23