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EX-31.1 - EX-31.1 - PACIFIC HEALTH CARE ORGANIZATION INCex31-1.htm
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EX-31.2 - EX-31.2 - PACIFIC HEALTH CARE ORGANIZATION INCex31-2.htm


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
 

 
FORM 10-Q
 

 
x
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the Quarterly Period Ended June 30, 2015

o
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the Transition Period From ________ to _________

Commission File Number 000-50009

PACIFIC HEALTH CARE ORGANIZATION, INC.
(Exact name of registrant as specified in its charter)

Utah
87-0285238
(State or other jurisdiction of
(I.R.S. Employer
incorporation or organization)
Identification No.)
   
1201 Dove Street, Suite 300
 
Newport Beach, California
92660
(Address of principal executive offices)
(Zip Code)

(949) 721-8272
(Registrant’s telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for any shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.    Yes x   No o
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files.)      Yes x   No o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
 
Large accelerated filer o  
Accelerated filer o
Non-accelerated filer (Do not check if a smaller reporting company) o
Smaller reporting company x
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act.)  Yes o    No x

As of August 7, 2015, the registrant had 796,865 shares of common stock, par value $0.001, issued and outstanding.
 
 
PACIFIC HEALTH CARE ORGANIZATION, INC.
FORM 10-Q
TABLE OF CONTENTS
 
 
Page
   
PART I — FINANCIAL INFORMATION
 
   
3
     
 
3
     
 
4
     
 
5
     
 
6
   
8
   
20
   
20
   
PART II — OTHER INFORMATION
 
   
21
   
21
   
21
   
22

 
PART I.   FINANCIAL INFORMATION
 
Item 1. Financial Information
 
Pacific Health Care Organization, Inc.
Condensed Consolidated Balance Sheets
 
ASSETS
   
June 30, 2015
 (Unaudited)
   
December 31, 2014
 
Current Assets
           
Cash
 
$
3,618,333
   
$
2,946,025
 
Accounts receivable, net of allowance of $57,510 and $40,510
   
1,544,738
     
1,868,181
 
Prepaid income tax
   
374,484
     
2,703
 
Deferred tax asset
   
77,059
     
77,059
 
Prepaid expenses
   
104,410
     
77,278
 
Total current assets
   
5,719,024
     
4,971,246
 
                 
Property and Equipment, net
               
Computer equipment
   
249,976
     
222,240
 
Furniture and fixtures
   
92,191
     
92,191
 
Office equipment
   
27,160
     
27,160
 
Office equipment under capital lease
   
38,380
     
63,923
 
Total property and equipment
   
407,707
     
405,514
 
Less: accumulated depreciation
   
(229,461
)
   
(226,329
)
Net property and equipment
   
178,246
     
179,185
 
                 
Other Assets
   
-
     
8,158
 
Total assets
 
$
5,897,270
   
$
5,158,589
 
                 
   
                 
Current Liabilities
               
Accounts payable
 
$
136,645
   
$
240,214
 
Accrued expenses
   
242,947
     
261,510
 
Income tax payable
   
-
     
9,348
 
Current obligations under capital lease
   
1,186
     
8,151
 
Deferred rent expense
   
9,385
     
14,332
 
Unearned revenue
   
40,754
     
-
 
Total current liabilities
   
430,917
     
533,555
 
                 
Commitments and Contingencies
   
-
     
-
 
                 
Shareholders’ Equity
               
Preferred stock; 5,000,000 shares authorized at $0.001 par value;
zero shares issued and outstanding
   
-
     
-
 
Common stock, $0.001 par value 50,000,000 shares authorized at
June 30, 2015 and December 31, 2014; 802,424 shares issued,
(797,271 outstanding net of treasury shares) and 802,424 shares issued,
(800,396 outstanding net of treasury shares), respectively
   
797
     
800
 
Additional paid-in capital
   
623,634
     
623,631
 
Treasury stock at cost (5,153 shares and 2,028 shares at June 30, 2015 and December 31,
  2014), respectively
   
(182,738
)
   
(76,715
)
Retained earnings
   
5,024,660
     
4,077,318
 
Total stockholders' equity
   
5,466,353
     
4,625,034
 
Total liabilities and stockholders’ equity
 
$
5,897,270
   
$
5,158,589
 
 
The accompanying notes are an integral part of these condensed consolidated financial statements.
 
 
Pacific Health Care Organization, Inc.
Condensed Consolidated Statements of Operations
(Unaudited)
 
   
For three months ended
June 30,
   
For six months ended
June 30,
 
   
2015
   
2014
   
2015
   
2014
 
                         
Revenues
                       
  UR fees
 
$
961,840
   
$
975,695
   
$
1,976,130
   
$
1,701,550
 
  MBR fees
   
282,772
     
442,963
     
653,186
     
918,183
 
  HCO fees
   
399,060
     
259,316
     
647,700
     
518,800
 
  MPN fees
   
247,695
     
258,605
     
555,813
     
512,034
 
  NCM fees
   
235,067
     
257,334
     
479,539
     
511,463
 
  Other
   
134,671
     
104,298
     
317,835
     
164,850
 
  Total revenues
   
2,261,105
     
2,298,211
     
4,630,203
     
4,326,880
 
                                 
Expenses
                               
   Depreciation and amortization
   
15,889
     
11,611
     
28,675
     
22,766
 
   Consulting fees
   
88,335
     
76,321
     
178,525
     
152,220
 
   Bad debt provision
   
8,677
     
887
     
16,927
     
9,140
 
   Salaries and wages
   
633,095
     
592,118
     
1,318,906
     
1,178,945
 
   Professional fees
   
95,593
     
122,920
     
215,939
     
228,532
 
   Insurance
   
88,225
     
74,232
     
172,982
     
142,880
 
   Outsource service fees
   
329,805
     
401,447
     
667,552
     
666,015
 
   Data maintenance
   
101,309
     
21,561
     
108,594
     
40,732
 
   General and administrative
   
146,240
     
139,346
     
297,609
     
262,707
 
   Total expenses
   
1,507,168
     
1,440,443
     
3,005,709
     
2,703,937
 
                                 
Income from operations
   
753,937
     
857,768
     
1,624,494
     
1,622,943
 
                                 
Other expense
                               
Interest expense
   
(65
)    
(319
)
   
(195
)    
(698
)
     Total other expense
   
(65
)    
  (319
)    
(195
)    
  (698
)
                                 
Income before taxes
   
753,872
     
  857,449
     
1,624,299
     
  1,622,245
 
   Income tax provision
   
314,771
     
356,784
     
676,957
     
675,019
 
                                 
   Net income
 
$
439,101
   
$
500,665
   
$
947,342
   
$
947,226
 
                                 
Basic and fully diluted earnings per share:
                               
   Earnings per share amount
 
$
.55
   
$
.62
   
$
1.19
   
$
1.18
 
   Weighted average common shares outstanding
   
797,271
     
802,424
     
797,271
     
802,424
 

The accompanying notes are an integral part of these condensed consolidated financial statements.
 
 
Pacific Health Care Organization, Inc.
Condensed Consolidated Statements of Cash Flows
(Unaudited)
 
   
Six months ended
June 30,
 
   
2015
   
2014
 
Cash flows from operating activities:
           
Net income
 
$
947,342
   
$
947,226
 
Adjustments to reconcile net income to net cash:
               
Depreciation and amortization
   
28,675
     
22,766
 
Changes in operating assets & liabilities:
               
Increase in bad debt provision
   
17,000
     
9,140
 
Decrease (increase) in accounts receivable
   
306,443
     
    (436,613
)
(Increase) in receivables – other
   
-
     
(361
)
Decrease (increase) in other assets
   
8,158
     
(5,545
)
(Increase) decrease in prepaid income tax
   
(371,781
)    
    6,568
 
(Increase) decrease in prepaid expenses
   
(27,132
)    
    3,640
 
(Decrease) increase in accounts payable
   
(103,569
)    
112,262
 
(Decrease) in accrued expenses
   
(18,563
)    
(253
)
(Decrease) increase in income tax payable
   
(9,348
)    
192,318
 
(Decrease) in deferred rent expense
   
(4,947
)    
    (3,529
)
Increase in unearned revenue
   
40,754
     
       -
 
Net cash provided by operating activities
   
813,032
     
847,619
 
                 
Cash flows from investing activities:
               
Purchases of computers, furniture and equipment
   
(27,736
)    
(57,212
)
Net cash used by investing activities
   
(27,736
)    
(57,212
)
                 
Cash flows from financing activities:
               
Purchase of treasury stock
   
(106,023
)    
-
 
Payment of obligation under capital lease
   
(6,965
)    
    (6,464
)
Net cash used in financing activities
   
(112,988
)    
(6,464
)
Increase in cash
   
672,308
     
783,943
 
Cash at beginning of period
   
2,946,025
     
1,265,535
 
Cash at end of period
 
3,618,333
   
2,049,478
 
                 
Supplemental cash flow information
               
Cash paid for:
               
Interest
 
$
197
   
$
383
 
Income taxes paid
 
$
1,058,086
   
$
476,134
 
 
The accompanying notes are an integral part of these condensed consolidated financial statements.
 
 
Pacific Health Care Organization, Inc.
Notes to Condensed Consolidated Financial Statements (Unaudited)
For the Six Months Ended June 30, 2015
 
NOTE 1 – BASIS OF FINANCIAL STATEMENT PRESENTATION

The accompanying unaudited condensed consolidated financial statements have been prepared by the Company pursuant to the rules and regulations of the Securities and Exchange Commission (the “Commission”).  Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted in accordance with such rules and regulations.  The information furnished in these interim condensed consolidated financial statements includes normal recurring adjustments and reflects all adjustments, which, in the opinion of management, are necessary for a fair presentation of such financial statements.  Although management believes the disclosures and information presented are adequate to make the information not misleading, it is suggested that these interim condensed consolidated financial statements be read in conjunction with the Company’s audited financial statements and notes thereto included in its Annual Report on Form 10-K for the year ended December 31, 2014. Operating results for the six months ended June 30, 2015 are not necessarily indicative of the results to be expected for the year ending December 31, 2015.

Revenue Recognition — In general, the Company recognizes revenue when (i) persuasive evidence of an arrangement exists, (ii) delivery has occurred or services have been rendered, (iii) the fee is fixed or determinable and (iv) collectability is reasonably assured.  Revenues are generated as services are provided to the customer based on the sales price agreed and collected.  The Company recognizes revenue as the time is worked or as units of production are completed, which is when the revenue is earned and realized.  Labor costs are recognized as the costs are incurred.  The Company derives its revenue from the sale of Managed Care Services, Review Services, Case Management Services and Lien Representation Services.  These services may be sold individually or in combination.  When a sale combines multiple elements, the Company accounts for multiple-deliverable revenue arrangements in accordance with the guidance included in ASC 605-25, the services, however, are typically billed as separate components in accordance with the customer’s service agreement.

These fees include monthly administration fees, claim network fees, flat rate fees or hourly fees depending on the agreement with the client.  Such revenue is recognized at the end of each month for which services are performed.

Management reviews each agreement in accordance with the provision of the revenue recognition topic ASC 605 that addresses multiple-deliverable revenue arrangements.  The multiple-deliverable arrangements entered into consist of bundled managed care which includes various units of accounting such as network solutions and patient management which includes managed care. Such elements are considered separate units of accounting due to each element having value to the customer on a stand-alone basis.  The selling price for each unit of accounting is determined using contract price.  When the Company’s customers purchase several products the pricing of the products sold is generally the same as if the products were sold on an individual basis.  Revenue is recognized as the work is performed in accordance with the Company’s customer contracts. Based upon the nature of the Company’s products, bundled managed care elements are generally delivered in the same accounting period.  The Company recognizes revenue for patient management services ratably over the life of the customer contract. Based on prior experience in managed care, the Company estimates the deferral amount from when the customer’s claim is received to when the customer contract expires.   Advance payments from subscribers and billings made in advance are recorded on the balance sheet as deferred revenue.

Accounts Receivables and Bad Debt Allowance – In the normal course of business the Company extends credit to its customers on a short-term basis.  Although the credit risk associated with these customers is minimal, the Company routinely reviews its accounts receivable balances and makes provisions for doubtful accounts.  The Company ages its receivables by date of invoice.  Management reviews bad debt reserves quarterly and reserves specific accounts as warranted or sets up a general reserve based on amounts over 90 days past due.  When an account is deemed uncollectible, the Company charges off the receivable against the bad debt reserve.  A considerable amount of judgment is required in assessing the realization of these receivables including the current creditworthiness of each customer and related aging of the past-due balances, including any billing disputes.  In order to assess the collectability of these receivables, the Company performs ongoing credit evaluations of its customers’ financial condition. Through these evaluations, the Company may become aware of a situation where a customer may not be able to meet its financial obligations due to deterioration of its financial viability, credit ratings or bankruptcy.  The allowance for doubtful accounts is based on the best information available to the Company and is reevaluated and adjusted as additional information is received.  The Company evaluates the allowance based on historical write-off experience, the size of the individual customer balances, past-due amounts and the overall national economy.  At June 30, 2015 and December 31, 2014, our bad debt reserve of $57,510 and $40,510, respectively as a general reserve for certain balances over 90 days past due and for accounts that are potentially uncollectible.
 

The percentages of the amounts due from major customers to total accounts receivable as of June 30, 2015 and December 31, 2014 are as follows:
 
   
6/30/15
   
12/31/14
 
Customer A
   
23
%
   
 25
%
Customer B
   
22
%
   
22
%
Customer C
   
11
%
   
 0
%
 
Reclassifications – Certain 2014 balances have been reclassified to conform to the 2015 presentation.  The reclassifications have had no effect on the financial position, operations or cash flows for the quarter ended June 30, 2015.
 
NOTE 2 – SUBSEQUENT EVENTS

On July 23, 2015 the Company entered into a new 79 month lease (the “New Lease”) with its current landlord with an estimated commencement date of September 1, 2015. The Company’s principal executive offices are located at 1201 Dove Street, suite 300.  The Company currently leases approximately 5,159 and 1,640 rentable square feet (the “Current Premises”) located in suites 300 and 375, respectively, consisting of a total of 6,799 rentable square feet.  The lease on the Current Premises is scheduled to terminate on February 29, 2016.  Upon commencement of the New Lease, the lease for the Current Premises will terminate and the Company’s lease obligation for suite 375 consisting of 1,640 rentable square feet will terminate and no longer be in effect. To replace suite 375, the Company has leased suite 350 consisting of 4,280 rentable square feet (the “Expansion Premises”).  Under the terms of the New Lease, the Company will lease the Current Premises (less suite 375) and the Expansion Premises, for a total of 9,439 rentable square feet (the “Combined Premises”).  The Combined Premises will serve as the Company’s principal executive offices, as well as, the principal offices of the Company’s operating subsidiaries, Medex, IRC, MLS, MMM and MMC.

Following is the base annual rent payment schedule for the Combined Premises under the New Lease:

Rent Period
 
Annual Rent Payment
 
Sep.1 to Dec. 31, 2015
  $ 73,704  
Jan. 1 to Dec. 31, 2016
    237,713  
Jan. 1 to Dec. 31, 2017
    228,329  
Jan. 1 to Dec. 31, 2018
    257,874  
Jan. 1 to Dec. 31, 2019
    244,942  
Jan. 1 to Dec. 31, 2020
    275,996  
Jan. 1 to Dec. 31, 2021
    261,932  
Jan. 1 to Mar. 31, 2022
    48,705  
Total
  $ 1,629,195  
 
In accordance with ASC 855-10 Company management reviewed all material events through the date of issuance and other than as disclosed above there are no material subsequent events to report.
 
 
Item 2.   Management’s Discussion and Analysis of Financial Statements and Results of Operations

This quarterly report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”) and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), that are based on our management’s beliefs and assumptions and on information currently available to our management.  For this purpose any statement contained in this report that is not a statement of historical fact may be deemed to be forward-looking, including statements about our revenue, spending, cash flow, products, trends, expectations, actions, intentions, plans, strategies and objectives.  Without limiting the foregoing, words such as “may,” “hope,” “will,” “expect,” “believe,” “anticipate,” “estimate,” “project” or “continue” or comparable terminology are intended to identify forward-looking statements.  These statements by their nature involve substantial risks and uncertainty, and actual results may differ materially depending on a variety of factors, many of which are not within our control.  These factors include but are not limited to economic conditions generally and in the industry in which we and our customers participate; competition within our industry, including competition from much larger competitors;  merger and acquisition activities; legislative requirements or changes which could render our services less competitive or obsolete; our failure to successfully develop new services and/or products or to anticipate current or prospective customers’ needs; price increases or employee limitations; and completions, delays, reductions, or cancellations of contracts we have previously entered.

Forward-looking statements are predictions and not guarantees of future performance or events.  The forward-looking statements are based on current industry, financial and economic information, which we have assessed but which, by its nature, is dynamic and subject to rapid and possibly abrupt changes.  Our actual results could differ materially from those stated or implied by such forward-looking statements due to risks and uncertainties associated with our business.  We hereby qualify all our forward-looking statements by these cautionary statements. We undertake no obligation to amend this report or revise publicly these forward-looking statements (other than pursuant to reporting obligations imposed on registrants pursuant to the Exchange Act) to reflect subsequent events or circumstances.

The following discussion should be read in conjunction with our financial statements and the related notes contained elsewhere in this report and in our other filings with the Commission.

Throughout this quarterly report on Form 10-Q, unless the context indicates otherwise, the terms, “we,” “us,” “our” or “the Company” refer to Pacific Health Care Organization, Inc., (“PHCO”) and our wholly-owned subsidiaries Medex Healthcare, Inc. (“Medex”), Industrial Resolutions Coalition, Inc. (“IRC”), Medex Managed Care, Inc. (“MMC”), Medex Medical Management, Inc. (“MMM”) and Medex Legal Support, Inc., (“MLS”).

Overview

We are a specialty workers’ compensation managed care company providing a range of services for self-administered employers, insurers, third party administrators, municipalities and others.  Our clients are primarily located in the state of California, although we have processed bill reviews in 13 other states from our customers as well.  Workers’ compensation costs continue to increase due to rising medical costs, inflation, fraud and other factors.  Medical and indemnity costs associated with workers’ compensation in the state California are billions of dollars annually.  Our focus goes beyond the medical cost of claims.  Our goal is to reduce the entire cost of the claim, including medical, legal and administrative costs.  As noted above, through our subsidiary companies we provide a range of effective workers’ compensation cost containment services, including but not limited to:

 
·  
Health Care Organizations (“HCOs”)
 
·  
Medical Provider Networks (“MPNs”)
 
·  
HCO + MPN
 
·  
Workers’ Compensation Carve-Outs
 
·  
Utilization Review (“UR”)
 
·  
Medical Bill Review (“MBR”)
 
·  
Nurse Case Management (“NCM”)
 
·
Lien Representation Services

According to recent studies conducted by auditing bodies on behalf of the California Division of Workers’ Compensation, (“DWC”) the two most significant cost drivers for workers’ compensation are claims frequency and medical treatment costs.  It is the latter that our services impact.

As of 2014, California (with the highest claims costs in the nation per claim) costs for workers’ compensation claims are 188% above the median for all states, and 33% higher than the number two state, Connecticut.  Medical costs per claim have risen since 2005 by $30,000 per claim.  The use of the highly administered Company medical control tools listed above greatly diminishes costs for unnecessary and prolonged medical treatment.  In addition, our network of specially selected and overseen providers are competent in returning injured workers back to modified or full duty in the most expeditious manner, thus saving costs for temporary disability payments. 
 

While the goal of services performed by the Company is to deliver the highest quality of timely medical care under state guidelines, we also focus on ensuring that the provision of such care significantly reduces the costs associated with payment for claims.

Health Care Organizations

HCOs are networks of health care professionals specializing in the treatment of workplace injuries and in back-to-work rehabilitation and training.  HCOs were created to appeal to employees, while providing substantial savings to the employer clients.  In most cases, the HCO program gives the employer client 180 days of medical control in a provider network within which the employer client has the ability to direct the claim.  The injured worker may change physicians once, but may not leave the network.  The increased length of time during which the employer has control over the claim is designed to decrease the incidence of fraudulent claims and disability awards and is also based upon the notion that if there is more control over medical treatment there will be more control over getting injured workers back on the job and therefore, more control over the cost of claims and workers’ compensation premiums.

Our subsidiary Medex holds two HCO licenses.  Through these licenses we cover the entire state of California.  We offer injured workers a choice of enrolling in an HCO with a network managed by primary care providers requiring referrals to specialists or a second HCO where injured workers do not need any prior authorization to be seen and treated by specialists.
 
Our two HCO networks have contracted with over 3,900 individual providers and clinics, as well as hospitals, pharmacies, rehabilitation centers and other ancillary services enabling our HCOs to provide comprehensive medical services throughout California.  We are continually developing these networks based upon the nominations of new clients and the approvals of their claims administrators.  Provider credentialing is performed by Medex.

HCO guidelines impose certain medical oversight, reporting, information delivery and usage fees upon HCOs.  These requirements increase the administrative costs and obligations on HCOs as compared to MPNs, although the obligations and cost differentials are not currently as substantial as they were in the past.

Medical Provider Networks
 
Like an HCO, an MPN is a network of health care professionals, but MPN networks do not require the same level of medical expertise in treating work place injuries.  Under an MPN program the employer client dictates which physician the injured employee will see for the initial visit.  Thereafter, the employee can choose to treat with any physician within the MPN network.  Under the MPN program, however, for as long as the employee seeks treatment for his injury, he can only seek treatment from physicians within the MPN network.

Under the MPN program the employee must stay within the MPN network for treatment.  The employer client has full control over the initial treatment before the employee can treat with anyone in the network.  Because the employee must stay within the network, this provides the employer client some control.  The MPN statute and regulations does allow injured workers to dispute treatment decisions, leading to second and third opinions, and also provides for a review by an independent medical reviewer, whose decision can result in the employer client losing medical control.

Unlike HCOs, MPNs are not assessed annual fees and have no annual enrollment notice delivery requirements.  As a result, there are fewer administrative costs associated with an MPN program, which allows MPNs to market their services at a lower cost than HCOs.  For this reason, many clients opt to use the less complicated MPN even though the employer client has less control over employee claims.

HCO + MPN

As a licensed HCO and MPN, in addition to offering HCO and MPN programs, we are also able to offer our clients a combination of the HCO and MPN programs.  Under this plan model an employer can enroll its employees in the HCO program, and then prior to the expiration of the 90-day or 180-day treatment period under the HCO program, the employer can enroll the employee into the MPN program.  This allows employers to take advantage of both programs.  We believe that we are currently the only entity that offers both programs together in a combination program.

Workers’ Compensation Carve-outs
 
Through IRC we seek to create legal agreements for the implementation of Workers’ Compensation Carve-Outs for California employers with collective bargaining units and the administration of such programs within the statutory and regulatory requirements.  The California legislature permits employers and employees to engage in collective bargaining over alternative systems to resolve disputes in the workers’ compensation context.   These systems are called carve-outs because the employers and employees covered by such collective bargaining agreements are carved out from the state workers’ compensation system.  


Utilization Review
 
Utilization review includes utilization review or utilization management functions that prospectively, retrospectively, or concurrently review and approve, modify, delay, or deny, based in whole or in part on medical necessity to cure and relieve, treatment recommendations by physicians, prior to, retrospectively, or concurrently with the provision of such medical treatment services pursuant to California Workers’ Compensation law, or other jurisdictional statutes.  

We provide UR to self-insured clients, insurance companies and public entities through MMC.  UR helps to reduce costs for the payor and determine if the recommended treatment is appropriate.  MMC offers automated review services that can cut the overhead costs of our clients and increase payer savings.  Our UR staff is experienced in the workers’ compensation industry and dedicated to providing a high standard of customer service.
 
Medical Bill Review
 
Medical bill review refers to professional analysis of medical provider, services, or equipment billing to ascertain the proper reimbursement.  Such services include, but are not limited to, coding review and rebundling, customary and reasonableness review, fee schedule analysis, out-of-network bill review, pharmacy review, PPO management, and repricing. 

In connection with our MBR services, we provide bill review (cost containment) services to self-insured employers, insurance companies and the public sector to help reduce medical expenses paid by our customers through MMC.  In providing these services we provide network savings on top of State Fee Schedule savings allowing top provider networks to achieve savings.
 
We offer our clients quick turnaround, state of the art software and the expertise of our bill review staff.  We are committed to service and believe the reputation of our staff sets us apart from our competition.
 
Nurse Case Management

Nurse case management is a collaborative process that assesses plans, implements, coordinates, monitors and evaluates the options and services required to meet an injured worker’s health needs.  Our nurse case managers use communication and available resources to promote quality, cost-effective outcomes with the goal of returning the injured worker to gainful employment and maximum medical improvement as soon as medically appropriate.

Our credentialed registered nurses have expertise in various clinical areas and extensive backgrounds in workers’ compensation.  This combination allows our nurses the opportunity to facilitate medical treatment while understanding the nuances of workers’ compensation up to and including litigation.  By providing these services through MMM, we contribute to effective delivery of medical treatment assuring the injured worker receives quality treatment in a timely and appropriate manner to return the worker to gainful employment.

Lien Representation

We reinstated our lien representation services through MLS during the fourth quarter of 2014.  There were two reasons for this decision: 1) in 2014 lien activation fees were declared unconstitutional by California courts, as a result the number of significant lien filings are increasing; 2) in November 2014 we were retained by a public sector employer to provide lien representation services.  We retained a lien defense unit manager and a hearing representative in January 2015 with plans to expand our lien representation operations during 2015.

Results of Operations

Comparison of the three months ended June 30, 2015 and 2014

Revenue

During the three-month period ended June 30, 2015 total revenues decreased 2% to $2,261,105 compared to $2,298,211 for the three-month period ended June 30, 2014.  For the three months ended June 30, 2015, HCO and other revenues increased by 54% and 29%, respectively compared to the same period in 2014 while UR, MBR, MPN and NCM revenue were lower by 1%, 36%, 4%, and 9%, respectively.
 

As of June 30, 2015 we had approximately 740,000 total enrollees in our HCO and MPN programs.  Enrollment consisted of approximately 138,000 HCO enrollees and 602,000 MPN enrollees.  By comparison as of June 30, 2014 we had approximately 621,000 total enrollees, including approximately 86,000 HCO enrollees and 535,000 MPN enrollees.  The growth in HCO enrollment of approximately 52,000 was primarily the result of one existing customer expanding its HCO program coverage during June 2015 to include an increased number of its locations.  MPN enrollment increased by approximately 67,000 primarily as a result of two existing customers increasing their enrollment.  Many of our HCO and MPN clients also use the other services we offer, but we also have customers that don’t use our HCO or MPN services.

Our business generally has a long sales cycle, typically in excess of one year. Once we have established a customer relationship, our revenue, particularly our HCO and MPN revenues adjusts with the growth or retraction of our customers’ managed headcount volume.  New customers are added throughout the year and other customers terminate from the program for a variety of reasons.

In the current economic environment, we anticipate businesses will continue to seek ways to reduce their workers’ compensation program costs.  Even though the HCO and MPN programs have been shown to create a favorable return on investment for employers, (as our services are a significant component of the employers’ loss prevention programs), it is always a challenge to justify our fees to our customers.  In order to convince employers that the fees they pay us are well-spent, we must continue to provide a framework for expeditiously returning employees back to work at the lowest cost.  As a result, we may experience some client turnover in the form of existing employer clients seeking to terminate or renegotiate the scope and terms of existing services.  We also anticipate our market may shrink as some employers seek to reduce their costs by managing their workers’ compensation care services in-house.
 
UR Fees

During the three-month period ended June 30, 2015 UR revenues decreased by $13,855 to $961,840 when compared to the same period a year earlier.  Commencing in March 2014 we began providing overflow utilization review services to a third-party partner to assist them in reducing their backlog. This third-party partner contributed $1,184,270 towards our overall UR revenues during the 2014 fiscal year.  On February 28, 2015 we were notified by our third-party partner that their backlog overflow business was caught up.  While they have not terminated their service agreement with us, we have received no overflow business from this third-party partner since that time.  During the three-month period ended June 30, 2014 we recorded $249,755 of this overflow revenue.  We recorded $0 of this overflow revenue during the three-month period ended June 30, 2015.  Currently we have no way to predict whether the third-party partner will build up a backlog in the future, and if it does, whether it will again retain us to help it work through any such backlog. 
 
Excluding UR fees generated from our third-party partner, during the three months ended June 30, 2015 and 2014 we generated $961,840 and $725,940 of UR fee revenue, respectively.  This increase of $235,900 was a result of our largest customer increasing its UR volume, which was partially offset by fewer numbers of UR bills submitted by several of our other customers.  While we have realized internal growth in UR fee revenue to compensate for some of lost revenue from our third-party partner, if we are unable to attract additional new customers over the remaining months of 2015, or our third-party partner begins to again require overflow services, we anticipate revenues from UR services in 2015 will be lower than UR fees realized during 2014.

MBR fees

For the three months ended June 30, 2015 MBR revenues decreased by $160,191 to $282,772 when compared to the same period a year earlier.   As previously discussed, in October 2014 Companion Property and Casualty Insurance Company (“Companion”), one of our significant customers, notified us that subject to certain closing conditions, including necessary governmental and regulatory approvals, it would be acquired by Enstar Group Limited (“Enstar”).  Enstar announced the completion of this acquisition on January 27, 2015.  We anticipated Enstar would take in-house all of the business Companion had been outsourcing to MMC.  Effective June 1, 2015, Companion ceased conducting business with MMC.  As a result of this transaction, MBR fee revenues during the three-month period ended June 30, 2015 and 2014 from Companion were 40% and 67%, of total MBR revenues, respectively.  As a result of the loss of Companion as a customer, we anticipate MBR fees will be significantly lower throughout the remainder of fiscal 2015 compared to fiscal 2014.  While the loss of Companion will have a significant negative impact on total MBR fee revenue in 2015, setting aside the loss of Companion as a customer, MBR fees from our other MBR customers have increased by approximately 16% during the three months ended June 30, 2015 when compared to the same period in 2014.  We will continue our efforts to expand sales to existing MBR customers and to attract new MBR customer in our efforts to, at least partially, replace the lost revenue from Companion.
 

HCO Fees

During the three months ended June 30, 2015 and 2014 HCO fee revenues were $399,060 and $259,316, respectively.  During the quarter ended June 30, 2015 HCO revenues increased 54% and HCO employee enrollment increased 60% when compared to the same quarter a year earlier. The increase in HCO fee revenues of $139,744 was primarily attributable to revenues derived from billing an existing customer for its annual HCO enrollment notification fee resulting from the expansion of its HCO program during June 2015.

MPN Fees

MPN fee revenues for the three months ended June 30, 2015 were $247,695 compared to $258,605 for the three months ended June 30, 2014, a decrease of $10,910.  Although MPN revenues declined by 4% MPN employee enrollment increased by 13%.  The decline in MPN revenues of 4% resulted mainly from re-negotiating our MPN network agreement with one of our major MPN customer whereby the monthly MPN fee schedule was significantly reduced.  In July 2015 we substantially ceased doing all business with this customer. The fee change with this customer impacted our MPN revenues by approximately $42,000 during our 2015 second quarter when compared to the same quarter in 2014.  This decrease of $42,000 was partially offset by increases of approximately $31,090 in MPN revenues from new and other existing customers which resulted in the net decrease of $10,910. With the loss of this customer, we expect our growth in MPN revenues to be limited for the duration of fiscal 2015 unless we are able to add new customers during the third and fourth quarters.

NCM Fees

During the three-month periods ended June 30, 2015 and 2014, NCM revenues were $235,067 and $257,334, respectively.  The decrease in revenue of $22,267 was primarily the result of fewer numbers of claims filed by our existing customers which reduced the number cases we processed during the second quarter 2015 when compared to the second quarter of 2014.
 
Other Fees

Other fees consist of revenues derived from network access and claims repricing services provided by Medex and lien representation services provided by MLS. Other fee revenues for the three-month periods ended June 30, 2015 and 2014 were $134,671 and $104,298, respectively.

Network Access and Repricing Fees

Our network access and claims repricing fees are generated from certain customers who have access to our network and split with Medex the cost savings generated from their PPO.  During the three months ended June 2015 and 2014 network access fee revenues generated were $114,312 and $104,298, respectively. This increase of $10,014 was primarily the result of one customer having higher savings realized from using our network.  While we anticipate revenue from our network access and claims repricing services will grow in the future, at this time, we cannot accurately predict the rate at which this revenue stream might increase.

Lien Representation Fees

During the quarter ended June 30, 2015 we recorded lien representation fees totaling $20,359 compared to none during the same period a year earlier.  MLS commenced offering lien representation services in February 2012, but scaled back its operations in January 2013 as a result of the potential negative impact of Senate Bill 863.  Based on changes made by the DWC, MLS reinstated its lien representation services during the fourth quarter 2014.  There were two reasons for our decision: 1) lien activation fees have been declared unconstitutional by the California courts, so the number of significant lien filings is increasing; 2) in November 2014 a public sector employer retained MLS to provide it lien representation services. MLS hired a lien defense manager and a lien defense administrator in January 2015 with plans to further expand its lien representation service operations during remaining months of 2015.  At this time there is no assurance that lien representation fees will continue to grow at rates currently being realized.  

Expenses

Total expenses for the three months ended June 30, 2015and 2014 were $1,507,168 and $1,440,443, respectively.  The increase of $66,725 was the result of increases in bad debt provision, depreciation, consulting fees, salaries and wages, insurance, outsource service fees, data maintenance and general and administrative expense, partially offset by a decrease in professional fees.

Bad Debt Provision

During the three-month period ending June 30, 2015 and 2014 we recorded $8,677 and $887 in bad debt provision to cover potential uncollectible accounts receivables.  
 

Consulting Fees

During the three months ended June 30, 2015 consulting fees increased to $88,335 from $76,321 during the three months ended June 30, 2014.  This increase of $12,014 was primarily the result of increased IT fees and increases in other consulting fees.
 
Salaries and Wages

Salaries and wages increased $40,977 or 7% to $633,095 during the quarter ended June 30, 2015 compared to $592,118 during the quarter ended June 30, 2014.  The increase in salaries and wages was due to new hires and annual salary increases offset by terminations of employees.   Since the end of the second fiscal quarter 2014 Medex hired 3 new employees and of those 3, 2 remain.  To handle the spike in demand for utilization review services, during the second half of 2014, MMC hired 14 new employees, of those 14, 2 remain with MMC as of the date of this report.  In addition, MMC’s operational director resigned in June 2015.  MMM replaced an employee in April 2015 and MLS hired two new employees January 2015.

Professional Fees

For the three months ended June 30, 2015 we incurred professional fees of $95,593, compared to $122,920 during the three months ended June 30, 2014.  This 22% decrease in fees was primarily the result of decreases in field case management services, partially offset by increases in our medical director fees, accounting fees and legal service fees.

Insurance

During the three months ended June 30, 2015 we incurred insurance expenses of $88,225, a $13,993 increase over the three-month period ended June 30, 2014.  The increase was mostly the result of increased group health, vision and dental insurance costs resulting from the hiring of new employees in PHCO, Medex, MMC and MMM and increases in our workers’ compensation and network security liability insurance. We do not expect a material increase during the remainder of this fiscal year.

Outsource Service Fees

Outsource service fees consist of costs incurred in outsourcing UR and MBR services and certain NCM services.  We do not, at this time, have enough volume to justify creating our own UR and MBR in-house staff.  Instead, we utilize outside vendors to provide specific services for our clients, charging additional fees over and above those paid to our outside vendors for administration and coordination of UR, MBR and NCM services directly to the clients.  Typically our outsource service fees increase and decrease in correspondence with the level of MBR and UR services, and some NCM services, we provide to our customers.  In times when the level of MBR or UR services rendered increases, we typically experience higher outsource service fees, and when the level of services we render decreases, we typically experience lower outsource service fees.  We incurred $329,805 and $401,447 in outsource service fees during the three months ended June 30, 2015 and 2014, respectively.  The decrease of $71,642 was mainly the result of the decrease in the number of UR outsource service fees realized from the overflow business from our third-party partner.

Data Maintenance

During the three months ended June 30, 2015 and 2014 data maintenance fees were $101,309 and $21,561 respectively.  The increase of $79,748 in data maintenance fees was primarily attributable to data maintenance costs incurred for an existing customer’s annual HCO enrollment requirements resulting from the expansion of its HCO program locations during June 2015.
 
General and Administrative
 
General and administrative expenses increased 5% to $146,240 during the three-month period ended June 30, 2015.  This increase of $6,894 was primarily attributable to increases in advertising, auto expense, dues and subscriptions, equipment repairs, IT expense, license and permits, equipment rent, office rent, travel and entertainment partially offset by decreases in office supplies, postage and delivery, telephone, vacation expense and miscellaneous general administrative expenses.  Provided we increase our customer base over the remaining months of 2015, current levels of general and administrative expenses may marginally increase during fiscal year 2015. 

Income from Operations
 
During the three months ended June 30, 2015 total revenues of $2,261,105 were lower by $37,106 when compared to the same period in 2014.  This decrease in total revenues and increase in total expenses of $66,725, resulted in income from operations of $753,937 compared to income from operations of $857,768 during three months ended June 30, 2014.
 

Income Tax Provision

Because we realized income before taxes of $314,771 during the three-month period ended June 30, 2015, compared to $356,784 during the three-month period June 30, 2014, we realized a $42,013 decrease in our income tax provision.
 
Net Income

Net income for the three-month periods ended June 30, 2015 and 2014 were $439,101 and $500,665, respectively.  Based on current information, we expect the trend of lower revenues for the remaining quarters of 2015 to continue when compared to the same periods in 2014 which will also impact our net income.  As discussed elsewhere in this report, the loss of our third-party UR partner in February 2015, Companion, our major MBR customer, in June 2015 and one major MPN customer in July 2015 are the primary reasons for our expected trend of lower revenues to continue during the remaining quarters of 2015 when compared to the same periods in 2014.  Although the loss of these customers will substantially impact our net income during the balance of fiscal 2015, the addition of a new MPN customer in April 2015, two significant HCO customers in June 2015, and three MPN customers starting the third quarter 2015 will partially offset the recent customer losses discussed above.  Generally, new customers are added throughout the year and other customers terminate from the program for a variety of reasons. We have no assurances that we will continue to add new customers or lose existing customers during the remaining months of 2015.
 
Comparison of the six months ended June 30, 2015 and 2014

Revenue

Total revenues during the six-month period ended June 30, 2015 increased 7% to $4,630,203 compared to the six-month period ended June 30, 2014.  Although total revenues increased by 7%, the total number of employee enrollees increased by 19% during the six months ended June 30, 2015 when compared to the same period in 2014.  As of June 30, 2015 we had approximately 740,000 total enrollees.  Enrollment consisted of approximately 138,000 HCO enrollees and 602,000 MPN enrollees.  By comparison as of June 30, 2014 we had approximately 621,000 total enrollees, including approximately 86,000 HCO enrollees and 535,000 MPN enrollees.  The growth in HCO enrollment of approximately 52,000 was primarily the result of one existing customer expanding its HCO program coverage during June 2015 to include an increased number of its locations.  MPN enrollment increased by approximately 67,000 primarily the result of two existing customers increasing their enrollment.  Many of our HCO and MPN clients also use the other services we offer, but we also have customers that don’t use our HCO or MPN services.

UR Fees

During the six-month period ended June 30, 2015, UR revenues increased by $274,580 to $1,976,130 when compared to the same period a year earlier.  Commencing in March 2014 we began providing overflow utilization review services to a third-party partner to assist them in reducing their backlog. This third-party partner contributed $1,184,270 towards our overall UR revenues during fiscal 2014.  On February 28, 2015 we were notified by our third-party partner that their backlog overflow business was caught up.  While they have not terminated their service agreement with us, we have received no overflow business from this third-party partner since that time.  During the six-month period ended June 30, 2015 and 2014 we recorded $17,510 and $252,795 in these overflow revenues respectively.  Currently we have no way to predict whether the third-party partner will build up a backlog in the future, and if it does, whether it will again retain us to help it work through any such backlog. 
 
Despite losing the UR overflow revenue, during the six months ended June 30, 2015 and 2014 excluding our third-party partner, our other existing UR customers accounted for $1,958,620 and $1,448,755 in UR revenues, respectively.  This increase of $509,865 was a result of our largest customer increasing its UR volume partially offset by fewer numbers of UR bills submitted by several of our other customers.  Unless we are able to attract additional new customers over the remaining months of fiscal 2015, or our third-party partner again requires overflow services, or our existing customers increase their revenues, we anticipate UR revenues will be lower in 2015 than in 2014.

MBR fees

For the six-month period ended June 30, 2015 MBR revenues decreased by $264,997 to $653,186 when compared to the same period a year earlier.   As discussed above, effective June 1, 2015, Companion ceased conducting business with MMC.  MBR fee revenue during the six-month period ended June 30, 2015 and 2014 from Companion were $328,689 and $637,157 or 50% and 69%, of total MBR revenues, respectively.  As a result of the loss of Companion as a customer, we anticipate MBR fees will be significantly lower throughout the remainder of fiscal 2015 compared to fiscal 2014.  While the loss of Companion will have a significant negative impact on total MBR fee revenue in 2015, setting aside the loss of Companion as a customer, MBR fee revenue from existing customers has increased approximately 15% during the first six months of 2015 when compared to the same period in 2014.  We have and will continue our efforts to, at least partially, replace the lost revenue from Companion.
 
 
HCO Fees

During the six months ended June 30, 2015 and 2014 HCO fee revenues were $647,700 and $518,800, respectively.  During the six months ended June 30, 2015 HCO revenues increased 25% and HCO employee enrollment increased 60% when compared to the same quarter a year earlier. The increase in HCO fee revenues of $128,900 was primarily attributable to revenues derived from billing an existing customer for its annual HCO enrollment notification fee resulting from the expansion of its HCO program during June 2015.
   
MPN Fees

MPN fee revenues for the six months ended June 30, 2015 were $555,813 compared to $512,034 for the six months ended June 30, 2014, an increase of $43,779.  Although MPN revenues increased by 9%, MPN employee enrollment increased by 13%.  The increase in MPN revenues of 9% resulted primarily from adding three new customers and increases in revenues from six existing customers. As mentioned above, in July 2015 we substantially ceased doing all business with a major MPN customer. This customer contributed approximately $542,000 in MPN revenues during the 12 month-period ended December 31, 2014.

NCM Fees

During the six months ended June 30, 2015 and 2014, NCM revenues were $479,539 and $511,463, respectively. The decrease of $31,924 was the result of a decrease in the number of NCM cases handled, mainly from existing customers.

Other Fees

Other fees during the six-month periods ended June 30, 2015 and 2014 consisted of revenues derived primarily from network access and claims repricing services and lien representation fees.  Other fee revenues for these periods were $317,835 and $164,850, respectively.

Network Access and Repricing Fees

Our network access and claims repricing fees are generated from certain customers who have access to our network and who split with Medex the cost savings generated from their PPOs.  During the six months ended June 30, 2015 and 2014 network access and claims repricing fee revenues generated were $272,417, and $164,850, respectively. This increase of $107,567 was primarily the result of one customer realizing higher savings by using our network.

Lien Representation Fees

During the six months ended June 30, 2015 we recorded lien representation fees totaling $45,418 compared to none during the same period a year earlier. At this time there is no assurance that lien representation fees will continue to grow at rates currently being realized.  

Expenses

Total expenses for the six months ended June 30, 2015 and 2014 were $3,005,709 and $2,703,937, respectively. The increase of $301,772 was the result of increases in depreciation, bad debt, outsource service fees, salaries and wages, consulting fees, insurance, data maintenance and general and administrative expense, partially offset by decreases in professional fees.

Bad Debt Provision

During the six-month periods ending June 30, 2015 and 2014 we recorded a bad debt provision of $16,927 and $9,140, respectively, as a result of potential uncollectible account receivables.  At June 30, 2015 and December 31, 2014 our allowances for bad debt balances were $57,510 and $40,510, respectively.

Consulting Fees

During the six months ended June 30, 2015 consulting fees increased to $178,525 from $152,220 during the six months ended June 30, 2014.  This increase of $26,305 was primarily the result of increased IT consultant fees, an addition of a temporary administrative consultant in January 2015 who was terminated after one month of service and annual increases in consulting fees for two consultants in January 2015.
 
 
Salaries and Wages

Salaries and wages increased $139,961 or 12% to $1,318,906 during the six months ended June 30, 2015 compared with the six months ended June 30, 2014.  The increase in salaries and wages was primarily due to hiring new employees as detailed above.
 
Professional Fees

For the six months ended June 30, 2015 we incurred professional fees of $215,939 compared to $228,532 during the six months ended June 30, 2014.  This 6% decrease in fees is primarily the result of decreased fees paid for field case management services and legal expenses, partially offset by increases in medical consulting fees, directors’ fees and other professional fees.
 
Insurance

During the six months ended June 30, 2015 we incurred insurance expenses of $172,982, an increase of $30,102 over the same six-month period of 2014.   The increase was mostly the result of increased group health, vision and dental insurance costs resulting from the hiring of new employees in PHCO, Medex, MMC and MMM and increases in our workers’ compensation and network security liability insurance. We do not expect a material increase during the remainder of the 2015 fiscal year.

Outsource Service Fees

As discussed above, outsource service fees consist of costs incurred by our subsidiaries in outsourcing its UR, MBR and NCM services.  We incurred $667,552 and $666,015 in outsource service fees during the six-month periods ended June 30, 2015 and 2014, respectively.  The increase of $1,537 was the result of the increased number of UR and MBR reviews conducted by our outsource service providers.
 
Data Maintenance

During the six months ended June 30, 2015 we experienced an overall MPN and HCO employee enrollment increase of 19% when compared to the same period a year earlier.  While overall enrollment increased 19%, data maintenance fees increased 167% or $67,862 during the six months ended June 30, 2015.  The increase of $67,862 in data maintenance fees was primarily attributable to data maintenance costs incurred for an existing customer’s annual HCO enrollment requirements resulting from the expansion of its HCO program locations during June 2015.

General and Administrative
 
General and administrative expenses increased 13% to $297,609 during the six months ended June 30, 2015 compared to $262,707 during the same period in 2014.  The increase in general and administrative expenses was mainly attributable to increases in advertising expense, auto expense, dues and subscriptions, rent expense, equipment repairs, IT enhancement, equipment rent, and travel and entertainment expense, partially offset by decreases in office supplies, postage and delivery, vacation expense and miscellaneous general and administrative expenses.  Provided we increase our customer base over the remaining months of 2015, current levels of general and administrative expenses may marginally increase. 

Income from Operations

As a result of the 7% increase in total revenue during the six months ended June 30, 2015, which was substantially offset by an 11% increase in total expenses during the six months ended June 30, 2015, our income from operations was essentially unchanged during the six-month period ended June 30, 2015 when compared to the same period in 2014.

Income Tax Provision

As a result of realizing income before taxes, we made provision for our income tax obligations of $676,957 and $675,019 for the six months ended June 30, 2015 and 2014, respectively.  Our income tax provision for the six months ended June 30, 2015 was $1,938 greater than during the comparable period 2014, primary the result of recording a $1,086 tax adjustment in June 2015 for the year 2012.  The effective tax rate resulting from the income tax provision has remained substantially the same for the comparable periods in 2015 and 2014, ranging from 41.61% to 41.75%.
 

Net Income

During the six months ended June 30, 2015 total revenues of $4,630,203 were higher by $303,323 when compared to the same period in 2014.   This increase in total revenues was offset by increases in total expenses of $301,772 resulting in income from operations of $1,624,494 compared to income from operations of $1,622,943 during the six months ended June 30, 2014.  We realized net income of $947,342 for the six months ended June 30, 2015, compared to net income of $947,226, during the six months ended June 30, 2014.  We anticipate net income through the remainder of fiscal 2015 will be lower compared to fiscal 2014, due to the loss of several major clients. As discussed elsewhere in this report, the loss of our third-party UR partner in February 2015, Companion, our major MBR customer, in June 2015, and one major MPN customer in July 2015 are the primary reasons for we expect our current trend of lower revenues to continue during the remaining quarters of fiscal 2015 when compared same periods in fiscal 2014.  Although the loss of these customers will substantially impact our net income going forward, the addition of a new MPN customer in April 2015, two significant HCO customers in June 2015, and three MPN customers starting the third quarter of 2015 should partially offset the recent customer losses discussed herein. Generally, new customers are added throughout the year and other customers terminate from the program for a variety of reasons. We have no assurances that we will continue to add new customers or lose existing customers during the remaining months of 2015.
 
Liquidity and Capital Resources
 
As of June 30, 2015 we had cash on hand of $3,618,333 compared to $2,946,025 at December 31, 2014.  The $672,308 increase in cash on hand is primarily the result of increases in our net income, bad debt provision, depreciation and unearned revenues and decreases in accounts receivable and other assets, partially offset by increases in our prepaid income tax and prepaid expense, and decreases in our accounts payable, accrued expense, income tax payable and deferred rent expense combined with purchases of treasury stock, computers, furniture and equipment and payments of our obligations under capital lease. Barring a significant downturn in the economy, we believe that cash on hand and anticipated revenues from operations will be sufficient to cover our operating costs over the next twelve months.

We currently have planned certain capital expenditures during the remainder of fiscal 2015 to accommodate our growth.  We do not anticipate this will require us to seek outside sources of funding.  We do, however, from time to time, investigate potential opportunities to expand our business either through the creation of new business lines or the acquisition of existing businesses.  We have not identified any suitable opportunity at the current time.  An expansion or acquisition of this sort may require greater capital resources than we possess.  Should we need additional capital resources, we most likely would seek to obtain such through debt and/or equity financing.  We do not currently possess an institutional source of financing.  There is no assurance that we could be successful in obtaining equity or debt financing on favorable terms, or at all. 

We are currently engaged in a stock repurchase program pursuant to which our board of directors has allocated up to $500,000 for the repurchase of currently issued and outstanding common stock of the Company.  As of June 30, 2015, we had repurchased approximately 3,125 shares for approximately $102,625.  Our stock repurchase program is scheduled to expire on November 30, 2015.  Our board of directors may extend the term of the program beyond the current expiration date, or terminate the program at any time prior to the current expiration date, or increase the amount of funds allocated for the purchase of common stock, in its sole discretion.

Cash Flow

During the six months ended June 30, 2015 cash was primarily used to fund operations. We had a net increase in cash of $672,308 during the six months ended June 30, 2015 compared to an increase in cash of $783,943 during the six months ended June 30, 2014.  See below for additional discussion and analysis of cash flow.

   
For the six months ended June 30,
 
   
2015
(unaudited)
   
2014
(unaudited)
 
             
Net cash provided by operating activities
 
$
813,032
   
$
847,619
 
Net cash used in investing activities
   
(27,736
)
   
(57,212
)
Net cash used in financing activities
   
(112,988
)
   
(6,464
)
                 
Net increase in cash
 
$
672,308
   
$
783,943
 
 
During the six months ended June 30, 2015 net cash provided by operating activities was $813,032 compared to net cash provided by operating activities of $847,619 during the six months ended June 30, 2014.  As discussed herein we realized net income of $947,342 during the six months ended June 30, 2015, compared to net income of $947,226 during the six months ended June 30, 2014.
 
 
Summary of Material Contractual Commitments
 
The following is a summary of our material contractual commitments as of June 30, 2015:
 
   
Payments Due By Period
 
   
Total
   
Less than 1 year
   
1-3 years
   
3-5 years
   
More than 5 years
 
Operating Leases:
                             
Operating Leases – Equipment (1)
 
$
26,726
   
$
18,415
   
$
8,311
   
$
-
   
$
-
 
Office Leases (2) (4)
   
99,655
     
99,655
     
-
     
-
     
-
 
Total Operating Leases
 
$
126,381
   
$
118,070
   
$
8,311
   
$
-
   
$
-
 

Capitalized Leases:
Capitalized Equipment Leases (3)
 
$
1,193
   
$
1,193
   
$
-
     
-
     
-
 
Total Capitalized Equipment Leases
 
$
1,193
   
$
1,193
   
$
-
     
-
     
-
 
Less amounts representing interest
   
(7
)
   
(7
)
   
-
     
-
     
-
 
Total Principal
 
$
1,186
   
$
1,186
   
$
-
   
$
-
   
$
-
 
 
See below for additional discussion and analysis of material contractual commitments including subsequent event in item (4).

 
(1)
In October 2013 we entered into a 36 month operating lease for an office copy machine with monthly payments at $160.93. In December 2013 we leased two document scanners with monthly operating lease payments of $206.93 each for 36 months. In February 2014 we entered into a 36 month operating lease for an office copy machine with monthly payments at $960.
 
 
(2)
As of June 30, 2015, the following is our annual base rent for our current office space throughout the remaining term of the lease:

Rent Period
 
Annual Rent Payments
 
Jul. 1 to Dec. 31, 2015
 
$
74,741
 
Jan. 1 to Feb. 29, 2016
   
24,914
 
Total
 
$
99,655
 
 
 
(3)
In August 2012 we entered into a capital lease arrangement whereby we leased office server equipment for $38,380.  The asset was recorded on our balance sheet under office equipment under capital lease and our liability incurred under the lease was recorded as current and noncurrent obligations under capital lease.  The lease arrangement is for a term of 36 months at level rents with capital interest rate at 7.5%.
 
 
(4)
Subsequent to the quarter end, on July 23, 2015 we entered into a new 79 month lease (the “New Lease”) with our current landlord with an estimated commencement date of September 1, 2015.  Because the New Lease was entered into subsequent June 30, 2015, our obligations under the New Lease are not included in the table above.  These obligations are, however, reflected in the table to this footnote and should be considered when taking into account our current contractual commitments moving forward.  Our principal executive offices are located at 1201 Dove Street, suite 300.  We currently lease approximately 5,159 and 1,640 rentable square feet (the “Current Premises”) located in suites 300 and 375, respectively, consisting of a total of 6,799 rentable square feet with the termination date of February 29, 2016. The lease for the Current Premises will terminate on the commencement date of the New Lease. Upon commencement of the New Lease, our lease obligation for suite 375 consisting of 1,640 rentable square feet will terminate and no longer be in effect. To replace suite 375, we have leased suite 350 consisting of 4,280 rentable square feet (the “Expansion Premises”).  Under the terms of the New Lease, we now lease the Current Premises (less suite 375) and the Expansion Premises, for a total of 9,439 rentable square feet (the “Combined Premises”).  The Combined Premises will serve as our principal executive offices, as well as, the principal offices of our operating subsidiaries, Medex, IRC, MLS, MMM and MMC.
 
 
Following is the base annual rent payment schedule for the Combined Premises under the New Lease:

Rent Period
 
Annual Rent Payment
 
Sep.1 to Dec. 31, 2015
  $ 73,704  
Jan. 1 to Dec. 31, 2016
    237,713  
Jan. 1 to Dec. 31, 2017
    228,329  
Jan. 1 to Dec. 31, 2018
    257,874  
Jan. 1 to Dec. 31, 2019
    244,942  
Jan. 1 to Dec. 31, 2020
    275,996  
Jan. 1 to Dec. 31, 2021
    261,932  
Jan. 1 to Mar. 31, 2022
    48,705  
Total
  $ 1,629,195  
 
Off-Balance Sheet Financing Arrangements

As of June 30, 2015 we had no off-balance sheet financing arrangements.

Inflation

We experience pricing pressures in the form of competitive prices.  We are also impacted by rising costs for certain inflation-sensitive operating expenses such as labor and employee benefits and facility leases.  However, we generally do not believe these impacts are material to our revenues or net income.

Critical Accounting Policies and Estimates

The preparation of financial statements in accordance with accounting standards generally accepted in the United States requires management to make estimates and assumptions that affect both the recorded values of assets and liabilities at the date of the financial statements and the revenues recognized and expenses incurred during the reporting period. Our estimates and assumptions affect our recognition of deferred expenses, bad debts, income taxes, the carrying value of its long-lived assets and its provision for certain contingencies. We evaluate the reasonableness of these estimates and assumptions continually based on a combination of historical information and other information that comes to its attention that may vary its outlook for the future. Actual results may differ from these estimates under different assumptions.
 
We believe the critical accounting policies that most impact our consolidated financial statements are described below.

Basis of Accounting We use the accrual method of accounting.
 
Revenue Recognition — In general, we recognize revenue when (i) persuasive evidence of an arrangement exists, (ii) delivery has occurred or services have been rendered, (iii) the fee is fixed or determinable and (iv) collectability is reasonably assured.  Revenues are generated as services are provided to the customer based on the sales price agreed and collected.  We recognize revenue as the time is worked or as units of production are completed, which is when the revenue is earned and realized.  Labor costs are recognized as the costs are incurred.  We derive our revenue from the sale of Managed Care Services, Review Services and Case Management Services.  These services may be sold individually or combined.  When a sale combines multiple elements, we account for multiple-deliverable revenue arrangements in accordance with the guidance included in ASC 605-25.

These fees include monthly administration fees, claim network fees, flat rate fees or hourly fees depending on the agreement with the client.  Such revenue is recognized at the end of each month for which services are performed.
 
Management reviews each agreement in accordance with the provision of the revenue recognition topic ASC 605 that addresses multiple-deliverable revenue arrangements.  The multiple-deliverable arrangements entered into consist of bundled managed care which includes various units of accounting such as network solutions and patient management which includes managed care. Such elements are considered separate units of accounting due to each element having value to the customer on a stand-alone basis.  The selling price for each unit of accounting is determined using a contract price.  When our customers purchase several products the pricing of the products sold is generally the same as if the products were sold on an individual basis.  Revenue is recognized as the work is performed in accordance with our customer contracts. Based upon the nature of our products, bundled managed care elements are generally delivered in the same accounting period.  We recognize revenue for patient management services ratably over the life of the customer contract. We estimate, based upon prior experience in managed care, the deferral amount from when the customers claim is received to when the customer contract expires.   Advance payments from subscribers and billings made in advance are recorded on the balance sheet as deferred revenue.  At June 30, 2015 and 2014 we recognized $40,754 and $0, respectively in billings made in advance, requiring deferral of revenue.
 

Accounts Receivables and Bad Debt Allowance – In the normal course of business we extend credit to our customers on a short-term basis.  Although the credit risk associated with these customers is minimal, we routinely reviews our accounts receivable balances and make provisions for doubtful accounts.  We age our receivables by date of invoice.  Management reviews bad debt reserves quarterly and reserves specific accounts as warranted or sets up a general reserve based on amounts over 90 days past due.  When an account is deemed uncollectible, we charge off the receivable against the bad debt reserve.  A considerable amount of judgment is required in assessing the realization of these receivables including the current creditworthiness of each customer and related aging of the past-due balances, including any billing disputes.  In order to assess the collectability of these receivables, we perform ongoing credit evaluations of our customers’ financial condition. Through these evaluations, we may become aware of a situation where a customer may not be able to meet its financial obligations due to deterioration of its financial viability, credit ratings or bankruptcy.  The allowance for doubtful accounts is based on the best information available to us and is reevaluated and adjusted as additional information is received.  We evaluate the allowance based on historical write-off experience, the size of the individual customer balances, past-due amounts and the overall national economy.  At June 30, 2015 and December 31, 2014, our bad debt reserve of $57,510 and $40,510, respectively as a general reserve for certain balances over 90 days past due and for accounts that are potentially uncollectible.

The percentages of the amounts due from major customers to total accounts receivable as of June 30, 2015 and December 31, 2014 are as follows:
 
   
6/30/15
   
12/31/14
 
Customer A
   
23
%
   
 25
%
Customer B
   
22
%
   
22
%
Customer C
   
11
%
   
 0
%
 
Principles of Consolidation — The accompanying consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries.  Intercompany transactions and balances have been eliminated in consolidation.
 
Item 3.  Quantitative and Qualitative Disclosure about Market Risk

As a smaller reporting company as defined in Rule 12b-2 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and in Item 10(f)(1) of Regulation S-K, we are electing scaled disclosure reporting obligations and therefore are not required to provide the information requested by this Item.

Item 4.   Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Our management, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) or 15d-15(e) under the Exchange Act), as of the end of the period covered by this quarterly report on Form 10-Q.  Based on this evaluation, our Chief Executive Officer and Chief Financial Officer concluded that as of the end of the period covered by this quarterly report on Form 10-Q, our disclosure controls and procedures were effective in ensuring that information required by to be disclosed by us in the reports that we file or submit under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and (ii) accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

There were no changes in our internal control over financial reporting during the quarter ended June 30, 2015 that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
 

PART II.   OTHER INFORMATION
 
Item 1A.  Risk Factors

There have been no material changes to the risk factors listed in Part I, “Item 1A, Risk Factors” in our annual report on Form 10-K for the year ended December 31, 2014.  These risk factors should be carefully considered with the information provided elsewhere in this report, which could materially adversely affect our business, financial condition or results of operations.

Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds

Purchases of Equity Securities by the Issuer and Affiliated Purchasers

The following table sets forth information about the Company’s stock purchases on a monthly basis for the quarter ended June 30, 2015:

 
 
 
For the months
 
Total number of shares purchased
   
 
Average price paid per share(1)
   
Total number of shares purchased as part of publicly announced plans or programs(2)
   
Maximum dollar value of shares that may yet be purchased under the plans or programs(3)
 
April 1, 2015 to April, 2015
   
2,422
   
$
32.84
     
2,422
   
$
330,882
 
May 1, 2015 to May 31, 2015
   
-
   
$
-
     
-
   
$
-
 
June 1, 2015 to June 30, 2015
   
443
   
$
29.84
     
443
   
$
317,262
 
Total
   
2,865
   
$
32.37
     
2,865
   
$
317,262
 

(1)  
Reflects executed price, exclusive of brokers’ commissions and fees.
(2)  
On November 26, 2014, we announced that on November 25, 2014, our board of directors adopted a share repurchase program (“Repurchase Program”) that commenced on December 1, 2014.  Pursuant to the Repurchase Program, we may repurchase up to $500,000 worth of shares of our common stock.  We have and will continue to repurchase shares of our common stock from time to time in either open market or private transactions in accordance with applicable insider trading and other securities laws and regulations at then-prevailing market prices.  The Repurchase Program is for a term of six months, although the Plan may be modified, suspended or terminated at any time by us without prior notice.  In connection with the Repurchase Program, we entered into an agreement pursuant to SEC Rule 10b5-1 authorizing a third-party broker to purchase shares on our behalf from time to time, in accordance with trading instructions included in such agreement.
(3)  
Maximum dollar value remaining reflects deduction of brokers’ commission and fees paid in connection with the repurchases shown in the table above.

Subsequent to June 30, 2015, pursuant to the publicly announced plan, we have repurchased an additional 406 shares at a weighted average execution price (exclusive of brokers’ commission and fees) of approximately $30.63

Item 6.   Exhibits

Exhibits.  The following exhibits are filed or furnished, as applicable, as part of this report:
 
Exhibit Number
 
Title of Document
     
Exhibit 31.1
 
     
Exhibit 31.2
 
     
Exhibit 32
 
     
Exhibit 101
 
The following materials from Pacific Health Care Organization, Inc.’s Quarterly Report on Form 10-Q for the period ended June 30, 2015 formatted in XBRL (eXtensible Business Reporting Language): (i) the Condensed Consolidated Balance Sheets as of June 30, 2015 and December 31, 2014, (ii) the Condensed Consolidated Statements of Operations for the three and six months ended June 30, 2015 and 2014, (iii) the Condensed Consolidated Statements of Cash Flows for the six months ended June 30, 2015 and 2014, and (iv) Notes to the Condensed Consolidated Financial Statements.
 
 
SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
   
PACIFIC HEALTH CARE ORGANIZATION, INC.
       
       
Date:
August 12, 2015
/s/ Tom Kubota
 
   
Tom Kubota
Chief Executive Officer

       
Date:
August 12, 2015
/s/ Fred Odaka
 
   
Fred Odaka
Chief Financial Officer
 
 
 
 
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