Exhibit A: SOW 1

Exhibit 10.3

EXHIBIT A

This Statement of Work ("SOW"), by and between Touchpoint Metrics, Inc. dba MCorp Consulting ("Touchpoint Metrics" or "Company") and NuVision Federal Credit Union ("Client") is effective as of the later date signed below ("SOW Effective Date") and serves as Client's approval for Touchpoint Metrics to begin work on the project (the "Project") outlined in Touchpoint Metrics' July 17 2004 proposal for services titled "NuVision Brand Strategy Proposal" ("Proposal"), which is made part of this SOW by reference, the scope of which is described there and referenced in the following:

1.	Agreement Name: Services Agreement ("Agreement")

2.	Agreement Date: August 15, 2014

3.	Project Name: Brand Strategy and Platform Development

4.	Project Description: The objective of the engagement is to develop a differentiated NuVision brand to drive member and associate engagement.

5.	Approvals: The authorized approval source for Client are: Lynn Bowers and Roger Ballard

6.	Project Start: September 1, 2014

7.	Consulting Services:

(a)

Description of Consulting Services. We will articulate a unique brand which ties directly to and supports the NuVision business strategy, and supports member experience strategy. Key high-level activities (described further in the deliverables schedule below) include brand assessment, brand strategy and brand articulation.

(b)

Client Responsibilities.  In addition to timely response to enquiries and on decision making, company will require adequate access to and time with NuVision Federal Credit Union team members, as well as key personnel to be determined in Phase 1, including availability for participation in remote and onsite interviews and presentations.

(c)	Deliverables/Delivery Schedule. Touchpoint Metrics shall complete and delivery all services to Client on or before February 15, 2015. The milestone delivery schedule for the Services shall be as follows:

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Exhibit A: SOW 1

 

 

9.	Client Materials:

Subject to the confidentiality provisions of the Agreement, Client is responsible for providing at no charge and in a timely manner with all internal resources, records, facilities, equipment, data, information, tools, software, documentation, materials, data, content or other information or resources, as well as access to and timely and accurate responses from personnel, agents, and vendors to all communications from Touchpoint Metrics. Client is responsible for the truth, accuracy, and legality of all content provided to Touchpoint Metrics. Client acknowledges that delays on its part may adversely affect schedules and costs. Client and Client agents and vendors (if any) will provide Touchpoint Metrics at no charge and in a timely manner with all facilities, equipment, data, information, tools, software, documentation, materials, data, content or other information or resources, as well as access to and responses from their personnel, agents, and vendors ("Client Materials") reasonably required by Touchpoint Metrics to provide the Services under this SOW. Client will ensure that it has all rights and consents necessary for Touchpoint Metrics to use such Client Materials. Client understands and acknowledges that Touchpoint Metrics' performance of the Services depends on Client and Client agents and vendors (if any) providing the Client Materials in a timely manner, and that any failure or delay will prevent or delay Touchpoint Metrics' performance of the Services. Client is responsible for and assumes the risk of any problems resulting from the Client Materials.

10.	Fees, Expenses and Payment Terms:

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Exhibit A: SOW 1

11.	Statement of Work Term and Termination:

The term of this Statement of Work shall begin on the Effective Date and shall continue in effect until the completion of the Project. This SOW may, after complying with Section 8.7.1 of the Agreement, be terminated by either party if the other party fails to cure a breach of any material provision of this SOW within thirty (30) days after receipt of written notice of such breach. The Company may temporarily cease performance of its obligations during any cure period.

This Statement of Work is entered under and subject and pursuant to the Services Agreement between Touchpoint Metrics and the Client, and is subject to all the terms and conditions of the Agreement. Any capitalized terms not defined in this Statement of Work shall have the meanings ascribed to them in the Agreement. This Statement of Work supplements and incorporates by reference the relevant terms of the Agreement. The parties have executed this Statement of Work on the respective dates set forth below.