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8-K - 8-K - H&R BLOCK INCform8-k06x11x14.htm

Exhibit 99.1

News Release
For Immediate Release: June 11, 2014
H&R Block Announces Fiscal 2014 Results
Total revenues increased $118 million, or 4%, to $3.024 billion 1 
EBITDA increased 8% to $940 million, or 31% of revenues 2 
Non-GAAP adjusted earnings per share3 from continuing operations up 5% to $1.67

KANSAS CITY, Mo. - H&R Block, Inc. (NYSE: HRB), the world's largest consumer tax services provider, today announced its financial results for the fiscal year ended April 30, 2014. Revenues increased 4.1 percent, to $3.024 billion, driven by improved return mix and changes to the company's pricing strategy in its retail locations, digital tax software product enhancements and monetization efforts, and increased Tax Plus financial services product revenues. Returns prepared by and through H&R Block declined 2.6% to 24.2 million worldwide, primarily due to the company's decision to discontinue its U.S.-based free federal 1040EZ promotion in virtually all markets. Earnings per share from continuing operations increased to $1.81. On an adjusted non-GAAP basis, earnings per share from continuing operations increased 5.0 percent to $1.67.

The company's increase in revenues in fiscal 2014 was consistent with its recently outlined strategy to grow revenues through a balance of improved return mix and increased product attachments. This included the discontinuation of the company's free federal 1040EZ promotion in virtually all markets, the exit from unprofitable retail partnerships, and enhancements to its online digital tax software offering focused on improving monetization and conversion. Additionally, the company achieved EBITDA margin expansion, while continuing to invest in initiatives that contributed to improved client satisfaction and helped maintain retention levels for clients filing forms other than the 1040EZ.

The company also served a greater proportion of its clients with its Tax Plus financial services products and increased year-round usage of its best-in-class general purpose reloadable debit card, the award winning Emerald Prepaid MasterCard®. Revenue per card increased 13 percent, driven by an increase in reloader rates and average deposits per card. The company issued 2.4 million Emerald Cards in fiscal 2014 with approximately $9.2 billion in total deposits.

CEO Perspective
“We delivered a strong year of both revenue and earnings growth and lived up to our long-standing tradition of being the world's leading tax services provider,” said Bill Cobb, H&R Block’s president and chief executive officer. “Though we anticipated an overall decline in return counts, our Tax Plus strategy is working, and we will continue to focus on enhancing the client experience and delivering best-in-class products and services to drive profitable growth. Our improving client satisfaction scores are a testament to the value we bring to our clients, positioning us well for 2015 and beyond,” added Cobb.


1     All amounts in this release are unaudited. Unless otherwise noted, all comparisons refer to the current fiscal year to the prior fiscal year.
2 EBITDA (earnings before interest, taxes, depreciation and amortization) is a non-GAAP financial measure, which the company finds relevant when measuring its performance. The company also reports adjusted financial performance, which it believes is a better indication of the company's recurring operations. See “About Non-GAAP Financial Information” below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).
3 All per share amounts are based on fully diluted shares.




Fiscal 2014 Results From Continuing Operations
 
 
Actual
 
Adjusted *
(in millions, except EPS)
 
Fiscal Year 2014
 
Fiscal Year 2013
 
Fiscal Year 2014
 
Fiscal Year 2013
Revenue
 
$
3,024

 
$
2,906

 
$
3,024

 
$
2,906

EBITDA *
 
$
940

 
$
874

 
$
933

 
$
884

Pretax Income
 
$
767

 
$
702

 
$
760

 
$
712

Net Income
 
$
500

 
$
465

 
$
462

 
$
438

Weighted-Avg. Shares - Diluted
 
276.0

 
274.4

 
276.0

 
274.4

EPS
 
$
1.81

 
$
1.69

 
$
1.67

 
$
1.59

 
 
 
 
 
 
 
 
 
*Adjusted amounts and EBITDA (earnings before interest, taxes, depreciation and amortization) are non-GAAP financial measures. See “About Non-GAAP Financial Information” below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).

CFO Perspective
“By executing on our Tax Plus objectives, we delivered exceptional results this year, growing both our top and bottom line,” said Greg Macfarlane, H&R Block’s chief financial officer. “Our productivity initiatives enabled us to manage our costs more efficiently and drive margin expansion, while continuing to invest in our business, ultimately creating shareholder value.”

Business Segment Results and Highlights
Tax Services
Revenues increased 4.2 percent to $3.0 billion, driven by improved mix and changes to the company's pricing strategy in its retail locations, digital tax software product enhancements and monetization efforts, and increased Tax Plus financial services product revenues
U.S. assisted tax preparation fees and royalties increased 4.0 percent to $2.1 billion, primarily due to incremental revenue from the company’s decision to discontinue its free federal 1040EZ promotion in virtually all markets, pricing changes, and improved return mix
Revenues related to Tax Plus financial services products increased 11.2 percent to $432 million, primarily due to pricing changes in the company’s refund transfer offering, higher Peace of Mind revenues, and increased usage and average deposit per card on its Emerald Prepaid Master Card
International revenue decreased 6.7 percent to $232 million, driven by unfavorable exchange rates and timing differences due to a 5-day extension in the Canadian tax season this year to May 5, which is subsequent to the company's fiscal year end. Including revenues from returns prepared through May 5, international revenues increased 5.6 percent in local currency.
Total expenses increased 2.9 percent to $2.1 billion, driven by increased compensation and benefits, including variable compensation resulting from higher tax preparation fees, and depreciation and amortization expenses
Adjusted non-GAAP pretax income improved 6.3 percent to $874 million





Corporate
Pretax loss improved by $20 million to $99 million, primarily due to a non-recurring gain from the sale of residual interests in mortgage loan securitizations
Net balance of mortgage loans held for investment declined $70 million to $268 million, while provision for loan losses declined 38 percent to $8 million
Effective tax rate from continuing operations increased to 34.8 percent, due to discrete tax adjustments
Discontinued Operations
Reduction of net loss to $25 million compared to $31 million in the prior year
Sand Canyon Corporation (SCC), a separate legal entity of H&R Block, Inc., continued to engage in settlement discussions with counterparties that represent a significant majority of previously denied and expected future representation and warranty claims. Based on these actions, SCC recorded a provision of $25 million during the fourth quarter, increasing its accrual for contingent losses related to representations and warranty claims to $184 million at April 30.
Balance Sheet
As of April 30, the company had unrestricted cash of $2.2 billion and total outstanding debt of $906.5 million
Shareholder equity at April 30 was $1.6 billion
Dividends
A previously announced quarterly cash dividend of 20 cents per share is payable on July 1, 2014 to shareholders of record as of June 16, 2014. The July 1 dividend payment will be H&R Block’s 207th consecutive quarterly dividend since the company went public in 1962.
Conference Call
In conjunction with the announcement of fiscal 2014 results, the company will host a conference call at 8:30 a.m. Eastern time on June 11, 2014 for analysts, institutional investors, and shareholders to discuss fiscal 2014 results, future outlook and a general business update. To access the call, please dial the number below approximately 10 minutes prior to the scheduled starting time:
U.S./Canada (888) 895-5260 or International (443) 842-7595
Conference ID: 34435396
The call will also be webcast in a listen-only format for the media and public. The link to the webcast can be accessed directly at http://investors.hrblock.com.
A replay of the call will be available beginning at 11:30 a.m. Eastern time on June 11, 2014, and continuing until July 12, 2014, by dialing (855) 859-2056 (U.S./Canada) or (404) 537-3406 (International). The conference ID is 34435396. The webcast will be available for replay June 11, 2014 at http://investors.hrblock.com.






About H&R Block
H&R Block, Inc. (NYSE: HRB) is the world's largest consumer tax services provider. More than 650 million tax returns have been prepared worldwide by and through H&R Block since 1955. In fiscal 2014, H&R Block had annual revenues over $3.0 billion with 24.2 million tax returns prepared worldwide. Tax return preparation services are provided in approximately 12,000 company-owned and franchise retail tax offices worldwide by professional tax preparers, and through H&R Block Tax Software products. H&R Block Bank provides affordable banking products and services. For more information, visit the H&R Block Newsroom at http://newsroom.hrblock.com/.
About Non-GAAP Financial Information
This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information.”
Forward-Looking Statements
This press release may contain forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “estimates,” “projects,” “forecasts,” “targets,” “would,” “will,” “should,” “could” or “may” or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, income, earnings per share, capital expenditures, dividends, liquidity, capital structure or other financial items, descriptions of management's plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive and regulatory factors, many of which are beyond the company's control and which are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2013 in the section entitled “Risk Factors,” as well as additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.
For Further Information
Investor Relations:    Colby Brown, (816) 854-4559, colby.brown@hrblock.com
Media Relations:    Gene King, (816) 854-4672, gene.king@hrblock.com
TABLES FOLLOW








KEY OPERATING RESULTS
 
(unaudited, in 000s - except per share data)
 
 
 
Three months ended April 30,
 
 
Revenues
 
Income (loss)
 
 
2014
 
2013
 
2014
 
2013
 
 
 
 
 
 
 
 
 
Tax Services
 
$
2,555,733

 
$
2,193,261

 
$
1,492,174

 
$
1,156,346

Corporate and Eliminations
 
7,257

 
6,951

 
(13,377
)
 
(26,510
)
 
 
$
2,562,990

 
$
2,200,212

 
1,478,797

 
1,129,836

Income taxes
 
 
 
 
 
549,664

 
440,914

Net income from continuing operations
 
 
 
 
 
929,133

 
688,922

Net loss from discontinued operations
 
 
 
 
 
(19,135
)
 
(24,582
)
Net income
 
 
 
 
 
$
909,998

 
$
664,340

 
 
 
 
 
 
 
 
 
Basic earnings (loss) per share:
 
 
 
 
 
 
 
Continuing operations
 
 
 
 
 
$
3.38

 
$
2.53

Discontinued operations
 
 
 
 
 
(0.07
)
 
(0.09
)
Consolidated
 
 
 
 
 
$
3.31

 
$
2.44

 
 
 
 
 
 
 
 
 
Basic shares
 
 
 
 
 
274,222

 
272,384

 
 
 
 
 
 
 
 
 
Diluted earnings (loss) per share:
 
 
 
 
 
 
 
 
Continuing operations
 
 
 
 
 
$
3.36

 
$
2.51

Discontinued operations
 
 
 
 
 
(0.07
)
 
(0.09
)
Consolidated
 
 
 
 
 
$
3.29

 
$
2.42

 
 
 
 
 
 
 
 
 
Diluted shares
 
 
 
 
 
276,406

 
274,715

 
 
 
 
 
 
 
 
 
 
 
Twelve months ended April 30,
 
 
Revenues
 
Income (loss)
 
 
2014
 
2013
 
2014
 
2013
 
 
 
 
 
 
 
 
 
Tax Services
 
$
2,999,460

 
$
2,877,967

 
$
866,367

 
$
821,143

Corporate and Eliminations
 
24,835

 
27,976

 
(99,251
)
 
(119,132
)
 
 
$
3,024,295

 
$
2,905,943

 
767,116

 
702,011

Income taxes
 
 
 
 
 
267,019

 
236,853

Net income from continuing operations
 
 
 
 
 
500,097

 
465,158

Net loss from discontinued operations
 
 
 
 
 
(24,940
)
 
(31,210
)
Net income
 
 
 
 
 
$
475,157

 
$
433,948

 
 
 
 
 
 
 
 
 
Basic earnings (loss) per share:
 
 
 
 
 
 
 
Continuing operations
 
 
 
 
 
$
1.82

 
$
1.70

Discontinued operations
 
 
 
 
 
(0.09
)
 
(0.11
)
Consolidated
 
 
 
 
 
$
1.73

 
$
1.59

 
 
 
 
 
 
 
 
 
Basic shares
 
 
 
 
 
273,830

 
273,057

 
 
 
 
 
 
 
 
 
Diluted earnings (loss) per share:
 
 
 
 
 
 
 
 
Continuing operations
 
 
 
 
 
$
1.81

 
$
1.69

Discontinued operations
 
 
 
 
 
(0.09
)
 
(0.11
)
Consolidated
 
 
 
 
 
$
1.72

 
$
1.58

 
 
 
 
 
 
 
 
 
Diluted shares
 
 
 
 
 
276,027

 
274,359

 
 
 
 
 
 
 
 
 





CONSOLIDATED BALANCE SHEETS
 
(unaudited, in 000s - except per share data)
 
As of April 30,
 
2014
 
2013
 
 
 
 
 
ASSETS
 
 
 
 
Cash and cash equivalents
 
$
2,185,307

 
$
1,747,584

Cash and cash equivalents — restricted
 
115,319

 
117,837

Receivables, net
 
191,618

 
206,835

Prepaid expenses and other current assets
 
198,267

 
390,087

Investments in available-for-sale securities
 
423,495

 

Total current assets
 
3,114,006

 
2,462,343

Mortgage loans held for investment, net
 
268,428

 
338,789

Investments in available-for-sale securities
 
4,329

 
486,876

Property and equipment, net
 
304,911

 
267,880

Intangible assets, net
 
355,622

 
284,439

Goodwill
 
436,117

 
434,782

Other assets
 
210,116

 
262,670

Total assets
 
$
4,693,529

 
$
4,537,779

LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
 
LIABILITIES:
 
 
 
 
Customer banking deposits
 
$
769,785

 
$
936,464

Accounts payable, accrued expenses and other current liabilities
 
569,007

 
523,921

Accrued salaries, wages and payroll taxes
 
167,032

 
134,970

Accrued income taxes
 
406,655

 
416,128

Current portion of long-term debt
 
400,637

 
722

Total current liabilities
 
2,313,116

 
2,012,205

Long-term debt
 
505,837

 
905,958

Other noncurrent liabilities
 
318,027

 
356,069

Total liabilities
 
3,136,980

 
3,274,232

COMMITMENTS AND CONTINGENCIES
 
 
 
 
STOCKHOLDERS’ EQUITY:
 
 
 
 
Common stock, no par, stated value $.01 per share
 
3,166

 
3,166

Convertible preferred stock, no par, stated value $0.01 per share
 

 

Additional paid-in capital
 
766,654

 
752,483

Accumulated other comprehensive income
 
5,177

 
10,550

Retained earnings
 
1,589,297

 
1,333,445

Less treasury shares, at cost
 
(807,745
)
 
(836,097
)
Total stockholders’ equity
 
1,556,549

 
1,263,547

Total liabilities and stockholders’ equity
 
$
4,693,529

 
$
4,537,779

 
 
 
 
 






CONSOLIDATED STATEMENTS OF INCOME
 
(unaudited, in 000s - except per share amounts)
 
 
 
Three Months Ended 
 April 30,
 
Twelve months ended 
 April 30,
 
 
2014
 
2013
 
2014
 
2013
REVENUES:
 
 
 
 
 
 
 
 
Service revenues
 
$
2,211,428

 
$
1,884,472

 
$
2,570,273

 
$
2,443,000

Royalty, product and other revenues
 
312,660

 
274,943

 
355,928

 
364,114

Interest income
 
38,902

 
40,797

 
98,094

 
98,829

 
 
2,562,990

 
2,200,212

 
3,024,295

 
2,905,943

OPERATING EXPENSES:
 
 
 
 
 
 
 
 
Cost of revenues:
 
 
 
 
 
 
 
 
Compensation and benefits
 
548,955

 
514,731

 
816,623

 
769,161

Occupancy and equipment
 
113,301

 
107,553

 
362,782

 
354,612

Provision for bad debt and loan losses
 
34,247

 
39,287

 
80,007

 
90,685

Interest
 
14,185

 
15,062

 
57,388

 
79,957

Depreciation and amortization
 
27,277

 
20,930

 
93,259

 
75,229

Other
 
95,237

 
124,172

 
217,597

 
235,144

 
 
833,202

 
821,735

 
1,627,656

 
1,604,788

Selling, general and administrative:
 
 
 
 
 
 
 
 
Marketing and advertising
 
140,096

 
152,352

 
238,763

 
270,783

Compensation and benefits
 
107,286

 
85,180

 
249,779

 
213,987

Depreciation and amortization
 
6,974

 
4,235

 
22,345

 
17,178

Other selling, general and administrative
 
13,835

 
9,900

 
122,541

 
102,521

 
 
268,191

 
251,667

 
633,428

 
604,469

Total operating expenses
 
1,101,393

 
1,073,402

 
2,261,084

 
2,209,257

Operating income
 
1,461,597

 
1,126,810

 
763,211

 
696,686

Other income, net
 
17,200

 
3,026

 
3,905

 
5,325

Income from continuing operations before income taxes
 
1,478,797

 
1,129,836

 
767,116

 
702,011

Income taxes
 
549,664

 
440,914

 
267,019

 
236,853

Net income from continuing operations
 
929,133

 
688,922

 
500,097

 
465,158

Net loss from discontinued operations
 
(19,135
)
 
(24,582
)
 
(24,940
)
 
(31,210
)
NET INCOME
 
$
909,998

 
$
664,340

 
$
475,157

 
$
433,948

 
 
 
 
 
 
 
 
 
BASIC EARNINGS (LOSS) PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
3.38

 
$
2.53

 
$
1.82

 
$
1.70

Discontinued operations
 
(0.07
)
 
(0.09
)
 
(0.09
)
 
(0.11
)
Consolidated
 
$
3.31

 
$
2.44

 
$
1.73

 
$
1.59

 
 
 
 
 
 
 
 
 
DILUTED EARNINGS (LOSS) PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
3.36

 
$
2.51

 
$
1.81

 
$
1.69

Discontinued operations
 
(0.07
)
 
(0.09
)
 
(0.09
)
 
(0.11
)
Consolidated
 
$
3.29

 
$
2.42

 
$
1.72

 
$
1.58

 
 
 
 
 
 
 
 
 






CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
 
(unaudited, in 000s)
 
Twelve months ended April 30,
 
2014
 
2013
 
 
 
 
 
NET CASH PROVIDED BY OPERATING ACTIVITIES
 
$
809,581

 
$
497,108

 
 
 
 
 
CASH FLOWS FROM INVESTING ACTIVITIES:
 
 
 
 
Purchases of available-for-sale securities
 
(45,158
)
 
(227,177
)
Sales, maturities and payments received on available-for-sale securities
 
107,101

 
118,411

Principal payments on mortgage loans held for investment, net
 
46,664

 
44,031

Capital expenditures
 
(147,011
)
 
(113,239
)
Payments made for business acquisitions, net of cash acquired
 
(68,428
)
 
(20,742
)
Proceeds from sale of businesses, net
 
942

 
3,785

Proceeds from notes receivable
 
64,865

 

Franchise loans:
 
 
 
 
Franchise loans funded
 
(63,960
)
 
(70,807
)
Payments received on franchise loans
 
87,220

 
83,445

Surrender of company-owned life insurance policies
 

 
81,125

Other, net
 
28,455

 
(9,769
)
Net cash provided by (used in) investing activities
 
10,690

 
(110,937
)
 
 
 
 
 
CASH FLOWS FROM FINANCING ACTIVITIES:
 
 
 
 
Repayments of commercial paper and other short-term borrowings
 
(316,000
)
 
(1,214,238
)
Proceeds from issuance of commercial paper and other short-term borrowings
 
316,000

 
1,214,238

Repayments of long-term debt
 

 
(636,621
)
Proceeds from issuance of long-term debt
 

 
497,185

Customer banking deposits, net
 
(163,952
)
 
103,608

Dividends paid
 
(218,980
)
 
(217,201
)
Repurchase of common stock, including shares surrendered
 
(6,106
)
 
(340,413
)
Proceeds from exercise of stock options
 
28,246

 
25,139

Other, net
 
(4,138
)
 
(16,238
)
Net cash used in financing activities
 
(364,930
)
 
(584,541
)
 
 
 
 
 
Effects of exchange rate changes on cash
 
(17,618
)
 
1,620

 
 
 
 
 
Net increase (decrease) in cash and cash equivalents
 
437,723

 
(196,750
)
Cash and cash equivalents at beginning of the year
 
1,747,584

 
1,944,334

Cash and cash equivalents at end of the year
 
$
2,185,307

 
$
1,747,584

 
 
 
 
 
SUPPLEMENTARY CASH FLOW DATA:
 
 
 
 
Income taxes paid, net of refunds received
 
$
155,735

 
$
155,617

Interest paid on borrowings
 
55,221

 
73,559

Interest paid on deposits
 
2,162

 
5,665

Transfers of foreclosed loans to other assets
 
7,644

 
10,357

Transfer of mortgage loans held for investment to held for sale
 
7,608

 

Accrued additions to property and equipment
 
5,257

 
4,261

 
 
 
 
 





WORLDWIDE OPERATING DATA
 
 
 
(unaudited, in 000s)
 
Twelve months ended April 30,
 
2014
 
2013
 
% Change
U.S. Tax Returns Prepared: (1)
 
 
 
 
 
 
H&R Block Company-Owned Operations
 
8,342

 
9,065

 
(8.0
)%
H&R Block Franchise Operations
 
5,268

 
5,440

 
(3.2
)%
   Total H&R Block Assisted Returns
 
13,610

 
14,505

 
(6.2
)%
 
 
 
 
 
 
 
H&R Block Desktop (2)
 
2,026

 
2,055

 
(1.4
)%
H&R Block Online (2)
 
4,389

 
4,356

 
0.8
 %
  Sub-Total (2)
 
6,415

 
6,411

 
0.1
 %
 
 
 
 
 
 
 
H&R Block Free File Alliance (2)
 
767

 
663

 
15.7
 %
  Total H&R Block Tax Software (2)
 
7,182

 
7,074

 
1.5
 %
Total H&R Block U.S. Returns
 
20,792

 
21,579

 
(3.6
)%
International Tax Returns Prepared:
 
 
 
 
 
 
Canada (3)
 
2,642

 
2,517

 
5.0
 %
Australia
 
746

 
741

 
0.7
 %
Total International Tax Returns
 
3,388

 
3,258

 
4.0
 %
Tax Returns Prepared Worldwide
 
24,180

 
24,837

 
(2.6
)%
 
 
 
 
 
 
 
(1)  
Prior year numbers have been reclassified between company-owned and franchise operations for offices which were refranchised or repurchased by the company during either year.
(2)
Previously reported return counts for fiscal year 2013 have been restated to primarily reflect accepted e-files. No changes were made to previously reported assisted return counts.
(3) 
In fiscal year 2014, the end of the Canadian tax season was extended from April 30 to May 5, 2014. Tax returns prepared in Canada in fiscal year 2014 includes approximately 141 thousand returns in both company-owned and franchise offices which were accepted by the client after April 30. The revenues related to these returns will be recognized in fiscal year 2015.







TAX SERVICES – FINANCIAL RESULTS
 
(unaudited, amounts in 000s)
 
Twelve months ended April 30,
 
2014
 
2013
Tax preparation fees:
 
 
 
 
U.S.
 
$
1,794,043

 
$
1,712,319

International
 
200,152

 
220,870

 
 
1,994,195

 
1,933,189

Royalties
 
316,153

 
318,386

Fees from refund anticipation checks
 
181,394

 
158,176

Fees from Emerald Card
 
103,730

 
98,896

Fees from Peace of Mind® guarantees
 
89,685

 
71,355

Interest and fee income on Emerald Advance
 
56,877

 
59,657

Other
 
257,426

 
238,308

Total revenues
 
2,999,460

 
2,877,967

 
 
 
 
 
Compensation and benefits:
 
 
 
 
Field wages
 
702,312

 
654,794

Other wages
 
169,583

 
150,306

Benefits and other compensation
 
158,203

 
148,492

 
 
1,030,098

 
953,592

Occupancy and equipment
 
363,590

 
354,430

Marketing and advertising
 
237,214

 
270,240

Depreciation and amortization
 
115,488

 
92,004

Bad debt
 
71,733

 
77,402

Supplies
 
36,454

 
40,131

Impairment of goodwill and intangible assets
 
277

 
3,581

Other
 
278,239

 
265,444

Total expenses
 
2,133,093

 
2,056,824

Pretax income
 
$
866,367

 
$
821,143

 
 
 
 
 






NON-GAAP FINANCIAL MEASURES
 
(unaudited, in 000s - except per share amounts)
 
 
 
Twelve months ended April 30, 2014
 
 
Revenues
 
Expenses
 
EBITDA
 
Pretax income
 
Net income
 
EPS
 
 
 
 
 
 
 
 
 
 
 
 
 
As reported - from continuing operations
 
$
3,024,295

 
$
2,261,084

 
$
940,108

 
$
767,116

 
$
500,097

 
$
1.81

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjustments:
 
 
 
 
 
 
 
 
 
 
 
 
Loss contingencies - litigation
 

 
1,844

 
1,844

 
1,844

 
1,122

 

Impairment of goodwill and intangible assets
 

 
277

 
277

 
277

 
169

 

Severance
 

 
5,204

 
5,204

 
5,204

 
3,166

 
0.01

Professional fees related to HRB Bank transaction
 

 
2,747

 
2,747

 
2,747

 
1,671

 
0.01

Impairment of AFS securities
 

 

 
12,414

 
12,414

 
7,553

 
0.03

Gain on sale of residual interests in securitizations
 

 

 
(18,250
)
 
(18,250
)
 
(11,104
)
 
(0.04
)
Gain on sales of tax offices/businesses
 

 
(1,613
)
 
(11,738
)
 
(11,738
)
 
(7,142
)
 
(0.03
)
Discrete tax items
 

 

 

 

 
(33,347
)
 
(0.12
)
 
 

 
8,459

 
(7,502
)
 
(7,502
)
 
(37,912
)
 
(0.14
)
As adjusted - from continuing operations
 
$
3,024,295

 
$
2,252,625

 
$
932,606

 
$
759,614

 
$
462,185

 
$
1.67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Twelve months ended April 30, 2013
 
 
Revenues
 
Expenses
 
EBITDA
 
Pretax income
 
Net income
 
EPS
 
 
 
 
 
 
 
 
 
 
 
 
 
As reported - from continuing operations
 
$
2,905,943

 
$
2,209,257

 
$
874,375

 
$
702,011

 
$
465,158

 
$
1.69

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjustments:
 
 
 
 
 
 
 
 
 
 
 
 
Loss contingencies - litigation
 

 
(4,579
)
 
(4,579
)
 
(4,579
)
 
(2,817
)
 
(0.01
)
Impairment of goodwill and intangible assets
 

 
3,581

 
3,581

 
3,581

 
2,203

 
0.01

Severance
 

 
4,785

 
4,785

 
4,785

 
2,944

 
0.01

Professional fees related to HRB Bank transaction
 

 
1,565

 
1,565

 
1,565

 
963

 

Loss on extinguishment of debt
 

 

 
5,790

 
5,790

 
3,562

 
0.01

Gain on sales of tax offices/businesses
 

 
(1,272
)
 
(1,272
)
 
(1,272
)
 
(782
)
 

Discrete tax items
 

 

 

 

 
(33,302
)
 
(0.12
)
 
 

 
4,080

 
9,870

 
9,870

 
(27,229
)
 
(0.10
)
As adjusted - from continuing operations
 
$
2,905,943

 
$
2,205,177

 
$
884,245

 
$
711,881

 
$
437,929

 
$
1.59

 
 
 
 
 
 
 
 
 




NON-GAAP FINANCIAL MEASURES
 
(unaudited, in 000s - except per share amounts)
 
 
 
 
 
Three Months Ended 
 April 30,
 
Twelve months ended 
 April 30,
 
 
EBITDA
 
 
 
2014
 
2013
 
2014
 
2013
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income - as reported
 
$
909,998

 
$
664,340

 
$
475,157

 
$
433,948

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Add back :
 
 
 
 
 
 
 
 
 
 
 
 
Discontinued operations
 
 
 
19,135

 
24,582

 
24,940

 
31,210

 
 
Income taxes
 
 
 
549,664

 
440,914

 
267,019

 
236,853

 
 
Interest expense
 
 
 
14,185

 
15,062

 
57,388

 
79,957

 
 
Depreciation and amortization
 
 
 
34,251

 
25,165

 
115,604

 
92,407

 
 
 
 
 
 
617,235

 
505,723

 
464,951

 
440,427

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EBITDA from continuing operations
 
 
 
$
1,527,233

 
$
1,170,063

 
$
940,108

 
$
874,375

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended 
 April 30,
 
Twelve months ended 
 April 30,
 
 
Supplemental Information
 
 
 
2014
 
2013
 
2014
 
2013
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation expense:
 
 
 
 
 
 
 
 
 
 
 
 
Pretax
 
 
 
$
4,581

 
$
3,879

 
$
20,058

 
$
15,293

 
 
After-tax
 
 
 
2,794

 
2,407

 
12,204

 
9,408

 
 
Amortization of intangible assets:
 
 
 
 
 
 
 
 
 
 
 
 
Pretax
 
 
 
$
9,544

 
$
6,085

 
$
30,895

 
$
24,215

 
 
After-tax
 
 
 
5,817

 
3,775

 
18,798

 
14,896

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 




NON-GAAP FINANCIAL INFORMATION
The accompanying press release contains non-GAAP financial measures. Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.
We consider non-GAAP financial measures to be a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business on a consistent basis across reporting periods, as it eliminates the effect of items that are not indicative of our core operating performance.
The following are descriptions of adjustments we make for our non-GAAP financial measures:
We exclude losses from settlements and estimated contingent losses from litigation and favorable reserve adjustments. This does not include legal defense costs.
We exclude non-cash charges to adjust the carrying values of goodwill, intangible assets, other long-lived assets and investments to their estimated fair values. We exclude severance and other restructuring charges in connection with the termination of personnel, closure of offices and related costs.
We exclude the gains and losses on business dispositions, including investment banking, legal and accounting fees from both business dispositions and acquisitions.
We exclude the gains and losses on extinguishment of debt.
We exclude the effects of discrete income tax reserve and related adjustments recorded in a specific quarter.
We may consider whether other significant items that arise in the future should also be excluded from our non-GAAP financial measures.
We measure the performance of our business using a variety of metrics, including EBITDA, adjusted EBITDA and adjusted pretax income of continuing operations. Adjusted EBITDA and adjusted pretax income eliminate the impact of items that we do not consider indicative of our core operating performance and, we believe, provide meaningful information to assist in understanding our financial results, analyzing trends in our underlying business, and assessing our prospects for future performance. We also use EBITDA and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.