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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
——————————————
FORM 10-K
——————————————
 
þ ANNUAL REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For The Fiscal Year Ended: December 31, 2012
 
——————————————
ISSUER DIRECT CORPORATION
(Name of small business issuer in its charter)
——————————————
 
Delaware
 
1-10185
 
26-1331503
(State or Other Jurisdiction of Incorporation)
 
(Commission File Number)
 
(I.R.S. Employer Identification No.)
         

500 Perimeter Park Drive, Suite D, Morrisville, NC  27560
 (Address of Principal Executive Office) (Zip Code)
 
(919) 481-4000
(Registrant’s telephone number, including area code)
——————————————
Securities registered pursuant to Section 12(b) of the Act:
     
Title of each class
 
Name of each exchange on which registered
None
   
Securities registered pursuant to Section 12(g) of the Act:
Common stock, $0.001
 
(Title of Class)
 
——————————————
 
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ¨ No þ

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ¨ No þ

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes þ No ¨

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. þ

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company.
 
Large accelerated filer     ¨   Accelerated filer     ¨   Non-accelerated filer     ¨    Smaller reporting company     þ

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ¨ No þ

The aggregate market value of the voting stock held by non-affiliates of the registrant as of June 30, 2012, the last business day of the registrant's second fiscal quarter, was approximately $5,443,894 based on the closing price reported on such date of the registrant's common stock.

As of February 28, 2013, the number of outstanding shares of the registrant's common stock was 1,937,329.

DOCUMENTS INCORPORATED BY REFERENCE: NONE
 


 
 

 
 
       
         
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PART II        
           
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PART III        
           
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PART IV        
         
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EX-21.1
Subsidiaries of the Registrant
       
EX-23.1
Consent of Independent Registered Public Accounting Firm
       
EX-31.1
Chief Financial Officer Certification Pursuant to Section 302
       
EX-31.2
Chief Financial Officer Certification Pursuant to Section 302
       
EX-32.1
Chief Executive Officer Certification Pursuant to Section 906
       
EX-32.2
Chief Financial Officer Certification Pursuant to Section 906
       
           
EX-101.INS
XBRL INSTANCE DOCUMENT
       
EX-101.SCH
XBRL TAXONOMY EXTENSION SCHEMA
       
EX-101.CAL
XBRL TAXONOMY EXTENSION CALCULATION LINKBASE
       
EX-101.DEF
XBRL TAXONOMY EXTENSION DEFINITION LINKBASE
       
EX-101.LAB
XBRL TAXONOMY EXTENSION LABEL LINKBASE
       
EX-101.PRE
XBRL TAXONOMY EXTENSION PRESENTATION LINKBASE
       

 
CAUTIONARY STATEMENT
 
All statements, other than statements of historical fact, included in this Form 10-K, including without limitation the statements under “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Description of Business,” are, or may be deemed to be, forward-looking statements. Such forward-looking statements involve assumptions, known and unknown risks, uncertainties and other factors, which may cause the actual results, performance or achievements of Issuer Direct Corporation, to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements contained in this Form 10-K.
 
In our capacity as Company management, we may from time to time make written or oral forward-looking statements with respect to our long-term objectives or expectations which may be included in our filings with the Securities and Exchange Commission (the “SEC”), reports to stockholders and information provided in our web site.
 
The words or phrases “will likely,” “are expected to,” “is anticipated,” “is predicted,” “forecast,” “estimate,” “project,” “plans to continue,” “believes,” or similar expressions identify “forward-looking statements.” Such forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from historical earnings and those presently anticipated or projected. We wish to caution you not to place undue reliance on any such forward-looking statements, which speak only as of the date made. We are calling to your attention important factors that could affect our financial performance and could cause actual results for future periods to differ materially from any opinions or statements expressed with respect to future periods in any current statements.
 
The following list of important factors may not be all-inclusive, and we specifically decline to undertake an obligation to publicly revise any forward-looking statements that have been made to reflect events or circumstances after the date of such statements or to reflect the occurrence of anticipated or unanticipated events. Among the factors that could have an impact on our ability to achieve expected operating results and growth plan goals and/or affect the market price of our stock are:
 
  
Dependence on key personnel.
 
  
Fluctuation in quarterly operating results and seasonality in certain of our markets.
 
  
Our ability to raise capital to fund our operations.
 
  
Our ability to successfully integrate and operate acquired or newly formed entities, ventures and or subsidiaries.
 
  
Changes in laws and regulations that affect our operations.
 
Available Information
 
Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Financial Data in XBRL, Current Reports on Form 8-K, proxy statements and amendments to those reports filed or furnished pursuant to Sections 13(a) and 15(d) of the Securities Exchange Act of 1934, as amended, are available, free of charge, in the corporate section of our website at www.issuerdirect.com.
 
The SEC maintains an Internet site that contains reports, proxy and information statements and other information regarding issuers that file electronically with the SEC at www.sec.gov. The public may read and copy any materials we file with the SEC at the SEC’s Public Reference Room at 100 F Street, NE, Washington, D.C. 20549. The public may obtain information on the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330.
 
 
 
 
Company Overview
 
Issuer Direct Corporation (Issuer Direct Corporation and its business are hereinafter collectively referred to as “Issuer Direct”, the “Company”, “We” or “Our” unless otherwise noted). We are a Delaware corporation formed in October 1988 under the name Docucon Incorporated. In December 2007, we changed our name to Issuer Direct Corporation. Our executive offices are located at 500 Perimeter Park Drive, Suite D, Morrisville, North Carolina, 27560.
 
Business
 
The Company strives to be a market leader and innovator of disclosure management solutions and cloud–based compliance technologies. With a focus on corporate issuers and mutual funds, the Company alleviates the complexity of maintaining compliance with its integrated portfolio of products and services that enhance companies' ability to efficiently produce and distribute their financial and business communications both online and in print.

We work with a diverse client base in the financial services industry, including brokerage firms, banks, mutual funds, corporate issuers, shareholders and professional firms such as accountants and the legal community. For example, corporate issuers utilize our cloud-based technologies and services from document creation all the way to dissemination to regulatory bodies and shareholders. With this example, we generate revenue from all of our services during the lifecycle.

 On January 4, 2012, the Company acquired the rights to all customer contracts, of SEC Compliance Services, Inc. (“SECCS”).  We purchased the rights to the customer contracts of New York Stock Transfer on May 10, 2012 and on September 5, 2012 the Company acquired the assets of Firelace, Inc. a cloud-based accounting platform operated under the name Merchants Mirror.
 
We continue to focus on both the organic growth of our revenue streams as well as evaluating potential acquisitions that would complement our core business operations and accelerate our overall mission of providing a complete solution for all corporate issuers.

Revenue Sources
 
The Company’s core businesses operate within the financial compliance sector, including but not limited to financial reporting, print and production, proxy tabulation and solicitation as well as the safeguarding of shareholder records through traditional transfer agent services. These services are designed to offer issuers a comprehensive set of solutions for complying and communicating their messages to their audiences.  Our offerings are classified into four areas of corporate focus: (1) Disclosure Reporting, (2) Shareholder Communications, (3) Proxy Services, and (4) Direct Transfer. These four core business streams comprise our Disclosure Management System.

Disclosure Management System –

Our Disclosure Management System is a business process outsourcing (BPO) model whereby we act under contract as a back-office extension of the corporate issuer’s management and board of directors. Our unique disclosure process aims to create efficiencies not previously possible in areas of normal regulatory business functions of the public markets, where we can clearly improve processes, streamline complexities, while reducing expenditures, generally associated with reporting and disclosure requirements.  Our disclosure management system is the only secure workflow technology available today that allows officers, directors and compliance professionals the ability to manage the entire back-office functions of their respective companies from one interface.
 

Disclosure Reporting

As a fully registered Securities and Exchange Commission Filing Agent, we assist corporate issuers, mutual funds, law firms, resellers, and individuals with all of their securities filing needs. Many U.S. companies are required to file corporate documents with the Securities and Exchange Commission (“SEC”); including registration statements, annual reports, quarterly reports, prospectuses, information statements, material event filings, proxy statements, ownership documents, and more.

Since 2009, the SEC has been phasing in requirements for companies who must file public reports with the SEC to supplement their disclosure reporting requirements with XBRL (eXtensible Business Reporting Language) filings. XBRL is a freely available XML-based specification that uses accepted financial reporting standards and practices to exchange financial statements across all software and technologies, including the Internet. It is an XML-based framework that provides the financial community a standards-based method to prepare, publish in a variety of formats, and reliably extract and automatically exchange financial statements of publicly held companies. XBRL is not about establishing new accounting standards but enhancing the usability of the ones that we have through the digital language of business, XML.

The SEC phase in approach began in 2009 and ended June 2011, requiring all reporting companies to file quarterly reports on Form 10-Q and annual reports on Form 10-K, 20-F and 40-F in interactive data.

We market our interactive reporting directly under the brand Issuer Direct and to our resellers under the brand Issuer Services and QX Interactive. Our strategy has not changed; we continue to focus on increasing our core disclosure business from both the corporate issuer directly as well as the filing agent community both in XBRL and EDGAR filings.

Financial Printing
 
As one of the only financial printers in the Southeast, we are focused on both corporate issuers and mutual funds.

We pride ourselves on having our typeset, design, print and fulfillment operations under one roof; giving compliance professionals the ability to meet regulatory deadlines and take advantage of our technology and on demand facilities to communicate their message with markets, shareholders and other vital constituents.
 
Today we produce a comprehensive array of documents for many of the nation's leading corporations, mutual funds, law firms, and investment banks. Our financial printing expertise gives us the edge in the market - giving customers the confidence and time to focus on their business execution. Our production staff has a deep understanding of the regulatory requirements that drive many of the printed materials that are distributed today - such as the new Summary Prospectus for funds and Notice and Access for corporate issuers.

During 2012, we continued to leverage our post-sale fulfillment and iFUND platform to a broader base of clientele. This technology when combined with our Print-on-Demand (POD) production environment gives us an advantage on the competition in the literature fulfillment marketplace. Our technological advancements make our process more efficient and transparent to multiple parties and at the same time forms one interface. As regulations continue to change and companies opt to print fewer and fewer large run projects, we expect print on demand to be a greater portion of our print business; this would include summary prospectuses for our mutual fund and broker clients, custom notice & access cards for corporate issuers, reminder mailings, and short run production on a one to one or one to many delivery method.
 

Shareholder Communications

As part of our commitment to shareholder disclosure and improved corporate transparency, we continue to expand our core news wire services into a comprehensive shareholder communication system that assist not only our client’s investor relations departments but also market disseminators and financial portals.

During the year ended December 31, 2012, we completed the transition of certain content from our former partnership, into our internally developed product set referred to as ‘Market Streams’. This development effort will result in longer term margin improvements in this segment and less reliance on third party providers. We intend to license portions of our data business and API’s to other providers and disseminators that are seeking a competitive replacement in the market.

Our offerings include a blend of proprietary Market Stream Cloud datasets (formally our datafeed technologies):

Stock Charting & Fundamentals – We deliver both real-time and delayed stock quotes, interactive charts and fundamental data for over 14,000 listed companies. Our interactive charts have embedded vitals such as corporate actions, news streams as well as other customizable alerts that are presented in the chart tip window. Our Market Stream is one of the only fundamental data sets that leverage XBRL as a source for specific corporate data.

Compliance Stream – Our compliance stream technology delivers SEC compliant EDGAR filings to corporate issuers’ investor relations systems in a variety of formats. The steam provides an embedded XBRL viewer for financial analysis, and easy downloadable formats such as HTML, and PDF. It also offers a social share option for each filing, whereby users can share, copy, save and print official company filings right from the Market Stream.

News Stream – Our cloud-based news stream is more than just a system to serve press releases in real-time. It analyzes, stores and matches key fundamental data, about each company and delivers it back to corporate investor relations personnel as well as to key industry professionals that wish to harness the power of our Profile+ system. Our network approach thinks beyond just news content and incorporates additional relevant mediums, such as blogs, analyst reports and social tagging and sharing systems.

Additionally, our shareholder communications business offers additional cloud-based product suites that provide both corporate issuer and market data distribution partners the ability to connect to our market data cloud to access virtually hundreds of customizable data sets for thousands of public companies, as well as the compliance driven modules of whistleblower, Profile+ and our e-Notify request system.

Proxy Services
 
Our Proxy system, branded as iProxyDirect, is a comprehensive technology platform that encompasses issuers, shareholders, banks, brokers and vital constituents during the proxy process. iProxyDirect is one of the only voting platforms where corporate issuers, mutual funds, and mutual fund administrators can setup, manage, communicate and monitor the entire proxy process from one online system. iProxyDirect offers Notice & Access options, material on demand fulfillment, digital delivery, and secure document hosting and real-time voting.

Direct Transfer
 
We operate our transfer agent business under the brand Direct Transfer, which is a wholly owned subsidiary. Our shareholder services business provides a complete array of agency and registrar services beyond traditional transfer activities. By combining our online workflow technologies, corporate issuers and their constituents can manage, issue, monitor, communicate and disseminate all facets of shareholder information within minutes.
 

Our commitment to compliance and safeguarding of information goes beyond our SSAE 16 business process. We maintain our client’s books and records in the manner we would expect ours to be managed, and that second-to-none service has enabled us to sustain our valued clients, withstand regulatory change and competitiveness by other providers. Corporate issuers have the ability to take advantage of the following:

  
Issue, manage and monitor all corporate stock of the company online
  
Issue physical certificates, book entry as well as DWAC FAST electronic participation
  
Print on Demand Digital Certificate Library
  
Communicate with shareholders with the click of a mouse with e-Notify
  
Setup, monitor and direct an annual meeting and proxy vote
  
Warrant, escrow and rights offerings
  
Corporate re-org services including CUSIP, FINRA and state filing needs

Our Brands & Subsidiaries

  
Issuer Direct
  
Issuer Services
  
Direct Transfer (Wholly owned subsidiary – Direct Transfer, LLC.)
  
iTransfer (formally New York Stock Transfer)
  
iProxyDirect
  
iRDirect
  
XBRL Check
  
QX Interactive (Wholly owned subsidiary – QX Interactive, LLC.)
 
Our Strategy
 
Our strategy incorporates a blend of organic growth fostered by the selective pursuit of winning operational and financial strategies along with prudent acquisitions of systems and technologies that dovetail our corporate key strengths and initiatives. As the market continues to intensify for the solutions we offer, it is evident that issuers are seeking a single sourced, less complex way of reporting, maintaining compliance and communicating with their shareholders.
 
The premise of our disclosure management system is to provide a comprehensive set of services that comprise an end-to-end solution, enabling us to be the service provider of choice to the public markets..
 
Our sales organization is focused not only on increasing the number of clients we serve, but also on increasing revenue per client by increasing the number of services each client utilizes. During fiscal 2013, we plan to further commercialize our open architecture cloud-based disclosure management system to both corporate issuers and the reseller community.
 
We also will continue to develop game changing  technologies that will differentiate us in the market. We have become known as a leading single source provider of disclosure management solutions for public companies. Our commitment to quality, scalability and accuracy will continue in each new solution we bring to market. We intend on evaluating complimentary verticals and systems that can dovetail uniquely and seamlessly into our current platforms.
 
 
Marketing and Sales
 
During 2012, we refined our organization, and we believe certain product service add-ons can be maintained and fostered by a newly created team we call our Issuer Services Group, which is dedicated to directly maintaining the client relationship while seeking to expand offerings and identify opportunities. We plan to continue to foster this services group approach for the foreseeable future as we believe this method of delivery will reduce overall delivery costs and drive higher customer satisfaction.
 
During fiscal 2013 we will continue to work on building our brand identities. Specifically, Direct Transfer (our transfer agency), iFund Direct (our mutual fund regulatory portal fulfillment system), iProxy Direct (our proprietary proxy voting platform) and our new iR Direct system (our shareholder communications platform). These leading solutions depend upon our proprietary technologies and software that generally derives higher than average gross margins and over the long term will make up a good portion of revenue from each and every corporate issuer and fund we serve. Additionally we intend to see an increase in the services offerings related to financial reporting, specifically from XBRL related services.
 
We also work in partnership with other filing agents, transfer agents and virtual CFOs to provide services to their target clients under agreements and white label services.
 
Our technology premise continues to foster developments in our workflow solutions. Authorized users of a corporate issuer or mutual fund/administrator can do the following with our workflow portal:
 
  
Create, monitor and approve regulatory filings
 
  
Create, edit and collaborate on XBRL filings with XBRL Check
 
  
File LIVE ownership documents and other popular EDGAR forms
 
  
Monitor proxy/annual meeting votes in real-time
 
  
Create, manage and distribute news and other corporate information to markets and holders
 
  
Manage and communicate with shareholders
 
  
Monitor share activity and issue stock certificates
 
  
Manage more than one corporate issuer or fund family at the same time
 
We will continue to make investments in equipment, technology and facilities, as we mature our business from a service-oriented only business to more of a blended technology enabling service company. In all of our offerings, quality, turn-around times, accuracy, and scalability as well as the need to preserve the confidential content of our clients is of utmost importance and part of our core values.
 
Industry Overview
 
The business services industry as it relates to compliance and reporting is highly fragmented, with hundreds of independent service companies that provide a full range of financial reporting, document management services and with a wide range of printing and technology software providers. The demands for many of our services historically have been cyclical and reliant on capital market activity. During 2012 we continued to spend a considerable amount of time growing several new service offerings beyond our traditional compliance reporting and transaction services business. These new offerings will afford the Company the ability to even out our revenue seasonality and provide a new baseline of reoccurring annualized revenues, which are recognized on a quarterly basis.
 
 
 
The financial print and reporting industry is highly fragmented and made up of dozens of service providers that provide a limited range of document management, financial reporting, and printing services. Printing services, specifically financial printing services in general are competitive and highly commoditized, with a tendency to produce slimmer margins than financial reporting and related shareholder disclosure services. Much of the industry is made up of small “mom and pop” shops that offer basic reporting conversion services.  Beyond that, there are the dominant providers that offer a deeper breath and well rounded blend of products and services to the capital markets. We are one of the few companies in the industry that are focused on providing a complete solution of disclosure reporting and shareholder communication delivery, including proxy and transfer agency.
 
The largest financial printers in general gear their operations towards the largest publicly traded companies in the market whereas we believe we have a greater ability to provide a complete solution to a broader audience in the medium and smaller-cap public markets.
 
Competition

The market for our services is highly competitive. We believe we offer a comprehensive set of solutions for our clients that few competitors, if any, can match. However, competition exists for each of the individual solutions we provide. Factors in this competition include speed, accuracy, price, customer service and the quality of supporting products and services.

We believe we are positioned to be the disclosure management provider of choice as a cost-effective alternative to both small regional providers and global providers. We believe we benefit from our location in North Carolina, as we do not experience significant competition for sales, customer service or production personnel.

Customers

As of December 31, 2012, our customers include a wide variety of issuers, mutual funds, law firms, brokerage firms, banks, individuals, and other institutions. We did not have any customers during the year ended December 31, 2012 that accounted for more than 10% of our revenue.
 
Cyclical, Seasonal and Other Factors Affecting our Business
 
A greater portion of our printing, distribution and solicitation of proxy materials business segments continue to be processed during our second fiscal quarter (calendar quarter). This is because the majority of our clients have a December 31 year-end and they are required to hold their respective annual meetings within 120 days from their fiscal year-end. Therefore, the seasonality of our revenue makes it difficult to estimate future operating results based on the results of any specific quarter and could affect an investor’s ability to compare our financial condition and results of operations on a quarter-by-quarter basis. To balance the seasonal activity of print, distribution and solicitation of proxy materials, we will continue to grow our other revenue streams since they are linked to predictable periodic activity that is cyclical in nature.
 
Employees
 
As of December 31, 2012, we employed twenty-four full-time and two part-time employees as compared to twenty-two full-time employees and two part-time employees at December 31, 2011, none of which are represented by a union. In January 2012, we hired five former employees of SECCS in San Leandro, California.  As of the date herein, our employees work between our corporate office in North Carolina, or in our California Operations.
 
Facilities
 
Our headquarters are located in Morrisville, North Carolina. We occupy 16,059 square feet of office space pursuant to a six-year lease, and we believe we have sufficient space to sustain our growth through 2016. Additionally, we maintain a sale presence in California.
 
 
Insurances
 
We maintain both a general business liability policy and an errors and omissions policy in excess of $5,000,000 specific to our industry and operations. We believe that our insurance policy provides adequate coverage for all reasonable risks associated with operating our business. During fiscal 2012, we also obtained a Directors and Officers insurance policy which is standard for our industry and size.
 
Regulations
 
The securities and financial services industries generally are subject to regulation in the United States and elsewhere. Regulatory policies in the United States and the rest of the world are tasked with safeguarding the integrity of the securities and financial markets with protecting the interests of both issuers and shareholders.
 
In the United States, issuers (public companies) are subject to regulation under both federal and state laws, which often require public information and notification filings. At the federal level, the SEC regulates the securities industry, along with the Financial Industry Regulatory Authority, or FINRA, formally known as NASD, and NYSE market regulations, various stock exchanges, and other self-regulatory organizations (“SRO”).
 
We operate our filing agent business and transfer agent business under the direct supervision and regulations of The SEC.
 
Our transfer agency business, Direct Transfer is subject to certain regulations, which are governed, without limitation by the SEC, with respect to registration with the SEC, annual reporting, examination, internal controls, tax reporting, escheatment services. Our transfer agency is approved to handle the securities of NYSE/AMX, NASDAQ and the Over the Counter listed securities.
 
Our mission is to assist corporate issuers with these regulations, communication and compliance of rules imposed by regulatory bodies. The majority of our business involves the distribution of content, either electronically or paper, to governing bodies and shareholders alike. We are licensed under these regulations to disseminate, communicate and or solicit on behalf of our clients, the issuers.
 
 
Forward-Looking and Cautionary Statements
 
Investing in our common stock involves a high degree of risk. Prospective investors should carefully consider the following risks and uncertainties and all other information contained or referred to in this Annual Report on Form 10-K before investing in our common stock. The risks and uncertainties described below are not the only ones facing us. Additional risks and uncertainties that we are unaware of, or that we currently deem immaterial, also may become important factors that affect us. If any of the following risks occur, our business, financial condition or results of operations could be materially and adversely affected. In that case, the trading price of our common stock could decline, and you could lose all of your investment.
 
Risks related to our business
 
Revenue from shareholder disclosure documents is subject to regulatory changes and volatility in demand, which could adversely affect our operating results.
 
We anticipate that our printing and financial communications services will continue to contribute to our operating results going forward. The market for these services depends in part on the demand for investor documents, which is driven largely by capital markets activity and the requirements of the SEC and other regulatory bodies. Any rulemaking substantially affecting the content of documents to be filed and the method of their delivery could have an adverse effect on our business. Our compliance and reporting services revenue may be adversely affected as clients implement technologies enabling them to produce and disseminate documents on their own.
 
 
The environment in which we compete is highly competitive, which creates adverse pricing pressures and may harm our business and operating results if we cannot compete effectively.
 
Competition in our businesses is intense. The speed and accuracy with which we can meet client needs, the price of our services and the quality of our products and supporting services are factors in this competition. In financial communications, we compete directly with several other service providers having similar degrees of specialization.
 
Our marketing and business communications unit faces diverse competition from a variety of companies including commercial printers, in-house print operations, direct marketing agencies, facilities management companies, software providers and other consultants. In commercial printing services, we compete with general commercial printers, which are far more numerous than those in the financial printing market.
 
These competitive pressures could reduce our revenue and earnings.
 
We do not have long-term service agreements for all of our revenue streams, which may make it difficult for us to achieve steady earnings growth on a quarterly basis and lead to adverse movements in the price of our common stock.
 
Although we have started entering into long-term contracts for our XBRL services, during 2012, a significant portion of our revenues were still derived from individual projects rather than long-term service agreements. Therefore, we cannot assure you that a client will engage us for further services once a project is completed or that a client will not unilaterally reduce the scope of, or terminate, existing projects. As a result, our financial results may fluctuate from quarter to quarter based on the timing and scope of the engagement with our clients which could, in turn, lead to adverse movements in the price of our common stock or increased volatility in our stock price generally.
 
If we are unable to retain our key employees and attract and retain other qualified personnel, our business could suffer.
 
Our ability to grow and our future success will depend to a significant extent on the continued contributions of our key executives, managers and employees. In addition, many of our individual technical and sales personnel have extensive experience in our business operations and/or have valuable client relationships that would be difficult to replace. Their departure, if unexpected and unplanned for, could cause a disruption to our business. Our competition for these individuals is intense, especially in the markets in which we operate. We may not succeed in identifying, attracting and retaining these personnel. Further, competitors and other entities have in the past recruited and may in the future attempt to recruit our employees, particularly our sales personnel. The loss of the services of our key personnel, the inability to identify, attract and retain qualified personnel in the future or delays in hiring qualified personnel, particularly technical and sales personnel, could make it difficult for us to manage our business and meet key objectives, such as the timely introduction of new technology-based products and services, which could harm our business, financial condition and operating results.
 
If we fail to keep our clients’ information confidential or if we handle their information improperly, our business and reputation could be significantly and adversely affected.
 
We manage private and confidential information and documentation related to our clients’ finances and transactions, often prior to public dissemination. The use of insider information is highly regulated in the United States and abroad, and violations of securities laws and regulations may result in civil and criminal penalties. If we fail to keep our clients’ proprietary information and documentation confidential, we may lose existing clients and potential new clients and may expose them to significant loss of revenue based on the premature release of confidential information. We may also become subject to civil claims by our clients or other third parties or criminal investigations by appropriate authorities.
 
 
We must adapt to rapid changes in technology and client requirements to remain competitive.
 
The market and demand for our products and services, to a varying extent, have been characterized by:
 
  
technological change including cloud based offerings;
 
  
frequent product and service introductions; and
 
  
evolving client requirements
 
We believe that these trends will continue into the foreseeable future. Our success will depend, in part, upon our ability to:
 
  
enhance our existing products and services that leverage advancements in technology, including cloud based technologies;
 
  
successfully develop new products and services that meet increasing client requirements; and
 
  
gain market acceptance.
 
To achieve these goals, we will need to continue to make substantial investments in sales and marketing. We may not:
 
  
have sufficient resources to make these investments;
 
  
be successful in developing product and service enhancements or new products and services on a timely basis, if at all; or
 
  
be able to market successfully these enhancements and new products once developed.
 
Further, our products and services may be rendered obsolete or uncompetitive by new industry standards or changing technology.
 
Fluctuations in the costs of paper, and other raw materials may adversely impact us.
 
Our business is subject to risks associated with the cost and availability of paper, ink, other raw materials, and energy. Increases in the costs of these items may increase our costs, and we may not be able to pass these costs on to customers through higher prices. Increases in the costs of materials may adversely impact our customers’ demand for printing and related services. A severe paper or multi-market energy shortage could have an adverse effect upon many of our operations. Our business strategy in 2013 will be to monitor trends in the market and make advance purchases of such raw materials as paper in quantities greater than our traditional just-in-time needs. By doing so, we believe we will be able to stabilize overall margins in our print segments due to pricing pressures and competitiveness.
 
 
Our business could be harmed if we do not successfully manage the integration of businesses that we may acquire.
 
As part of our continued business strategy, we will continue to evaluate and acquire as practical other businesses that complement our core capabilities. The benefits of an acquisition may often take considerable time to develop and may not be realized. Acquisitions involve a number of risks, including:
 
  
the difficulty of integrating the operations and personnel of the acquired businesses into our ongoing operations;
 
  
the potential disruption of our ongoing business and distraction of management;
 
  
the difficulty in incorporating acquired technology and rights into our products and technology;
 
  
unanticipated expenses and delays relating to completing acquired development projects and technology integration;
 
  
a potential increase in our indebtedness and contingent liabilities, which could restrict our ability to access additional capital when needed or to pursue other important elements of our business strategy;
 
  
the management of geographically remote units;
 
  
the establishment and maintenance of uniform standards, controls, procedures and policies;
 
  
the impairment of relationships with employees and clients as a result of any integration of new management personnel;
 
  
risks of entering markets or types of businesses in which we have either limited or no direct experience;
 
  
the potential loss of key employees or clients of the acquired businesses; and
 
  
potential unknown liabilities, such as liability for hazardous substances, or other difficulties associated with acquired businesses.
 
We have incurred losses in the past and have an accumulated deficit.
 
Although we achieved positive cash flow in both fiscal 2012 and fiscal 2011, as of December 31, 2012 we have an accumulated deficit of $226,159.  We expect to continue to generate positive cash flow during 2013 and further decrease our accumulated deficit. However should we acquire new businesses through acquisition there can be no assurances we will achieve similar positive cash flows, and even if we do, we may not be able to sustain.
 
Our business may be affected by factors outside of our control.
 
Our ability to increase sales and to profitably deliver and sell our service offerings is subject to a number of risks, including changes to the regulatory filing and distribution of proxy materials, competitive risks such as the entrance of additional competitors into our market, pricing and competition and risks associated with the marketing of new services in order to remain competitive.
 
 
If potential customers take a long time to evaluate the use of our services, we could incur additional selling expenses and require additional working capital.
 
The acceptance of our services depends on a number of factors, including the nature and size of the potential customer base, the effectiveness of our system, and the extent of the commitment being made by the potential customer, and is difficult to predict. If potential customers take longer than we expect to decide whether to use our services, our selling expenses could increase, and we may need to raise additional capital sooner than we would otherwise need to.
 
The seasonality of business makes it difficult to predict future results based on specific fiscal quarters.
 
A greater portion of our printing, distribution and solicitation of proxy materials business will be processed during our second fiscal quarter. Therefore, the seasonality of our revenue makes it difficult to estimate future operating results based on the results of any specific quarter and could affect an investor’s ability to compare our financial condition and results of operations on a quarter-by-quarter basis. To balance the seasonal activity of print, distribution and solicitation of proxy materials, we will continue to grow our other revenue streams since they are linked to predictable periodic activity that is cyclical in nature.
 
Risks Related to Our common stock; Liquidity Risks
 
The price of our common stock may fluctuate significantly, which could lead to losses for stockholders.
 
The stock prices of public companies can experience extreme price and volume fluctuations. These fluctuations often have been unrelated or out of proportion to the operating performance of such companies. We expect our stock price to be similarly volatile. These broad market fluctuations may continue and could harm our stock price. Any negative change in the public’s perception of our prospects or companies in our market could also depress our stock price, regardless of our actual results. Factors affecting the trading price of our common stock may include:
 
  
variations in operating results;
 
  
announcements of strategic alliances or significant agreements by the Company or by competitors;  
 
  
recruitment or departure of key personnel;
 
  
litigation, legislation, regulation of all or part of our business; and
 
  
changes in the estimates of operating results or changes in recommendations by any securities analyst that elect to follow our common stock.  
 
You may lose your investment in the shares.
 
An investment in the shares involves a high degree of risk. An investment in shares of our common stock is suitable only for investors who can bear a loss of their entire investment.  We began paying dividends in 2012, but there can be no assurances that dividends will continue to be paid or even if they will be distributed quarterly, yearly or in the form of cash or stock.
 
We currently have authorized but unissued “black check” preferred stock.  Without the vote of our shareholders, the Board of Directors may issue such preferred stock with both economic and voting rights and preferences senior to those of the holders of our common stock.  Any such issuances may negatively impact the ultimate benefits to the holders of our common stock in the event of a liquidation event and may have the effect of preventing a change of control and could dilute the voting power of our common stock and reduce the market price of our common stock.
 
 
Since March 20, 2008, our common stock has been listed on the Over the Counter Bulletin Board market currently operated by FINRA, under the symbol “ISDR”. There has been little or no trading of our common stock and no assurance can be given, when, if ever, an active trading market will develop or, if developed, that it will be sustained. As a result, investors may be unable to sell their shares of our common stock.
 
Broker-dealer practices in connection with transactions in “penny stocks” are regulated by certain rules adopted by the SEC. Penny stocks generally are equity securities with a price of less than $5.00, subject to exceptions. The rules require that a broker-dealer, prior to a transaction in a penny stock not otherwise exempt from the rules, deliver a standardized risk disclosure document that provides information about penny stocks and the risks in the penny stock market. The broker-dealer also must provide the customer with current bid and offer quotations for the penny stock, the compensation of the broker-dealer and its salesperson in connection with the transaction and monthly account statements showing the market value of each penny stock held in the customer’s account. In addition, the rules generally require that prior to a transaction in a penny stock the broker-dealer must make a special written determination that the penny stock is a suitable investment for the purchaser and receive the purchaser’s written agreement to the transaction. These disclosure requirements may have the effect of reducing the liquidity of penny stocks. Our common stock is subject to the penny stock rules, and investors acquiring shares of our common stock may find it difficult to sell their shares of our common stock.
 
 
None.
 
 
Our headquarters are located in Morrisville, North Carolina. We occupy 16,059 square feet of office space pursuant to a six-year lease, and we believe we have sufficient space to sustain our growth through 2016.
 
 
None.
 
 
None.
 
 
 
 
Stock Split
 
On October 31, 2011, the Company effected a one-for-ten reverse stock split to shareholders of record as of October 31, 2011.  All share and per share information in this Form 10-K has been retroactively adjusted to reflect the stock split. The number of authorized shares of the Company's common stock and its par value remain unchanged. Outstanding stock incentive awards are adjusted to give effect to the reverse split and the shares available for future grants will be proportionately reduced.
 
Market for common stock
 
Our common stock currently trades on the OTC Bulletin Board under the symbol “ISDR.” The following table sets forth for the periods indicated the high and low closing prices of our common stock.
 
   
High
   
Low
 
Fiscal 2012
           
Quarter Ended March 31, 2012
  $ 3.33     $ 1.80  
Quarter Ended June 30, 2012
    4.05       2.76  
Quarter Ended September 30, 2012
    3.00       2.60  
Quarter Ended December 31, 2012
    3.74       2.80  
Fiscal 2011
               
Quarter Ended March 31, 2011
  $ 3.40     $ 2.20  
Quarter Ended June 30, 2011
    2.60       1.30  
Quarter Ended September 30, 2011
    3.00       1.60  
Quarter Ended December 31, 2011
    3.00       1.00  

The quotations provided herein may reflect inter-dealer prices without retail mark-up, markdown, or commissions, and may not represent actual transactions.
 
Our common stock trades on the OTC Bulletin Board currently operated by FINRA, under the symbol ISDR. Historically and currently, our common stock was and is classified as a penny stock.
 
As such, it may be difficult to trade the stock because compliance with the regulations can delay and/or preclude certain trading transactions. Broker-dealers may be discouraged from effecting transactions in our stock because of the sales practice and disclosure requirements for penny stock. This could adversely affect the liquidity and/or price of our common stock, and impede the sale of the stock.
 
 
Holders of Record
 
As of December 31, 2012, there were approximately 166 registered holders of record of our common stock and 1,937,329 shares outstanding.
 
Issuer Purchases of Equity Securities
 
In November 2010, our Board of Directors authorized a stock repurchase plan, whereby the Company was authorized to repurchase up to 100,000 shares of the Company’s common stock over a twelve month period, but not to exceed an aggregate purchase price of $10,000 in cash every fiscal quarter for a maximum of four quarters or until the board causes action to modify or terminate the repurchase plan.
 
There were no common stock repurchases in 2012.  Common stock repurchases under our authorized plan in 2011 were as follows:
 
Period
 
Total Number of
Shares Repurchased and Retired
   
Average Price
Paid per Share
   
Total Number of Shares Purchased as Part of Publically Announced Plan
   
Approximate Dollar Value that May Yet Be Purchased Under the Plan
 
                         
Year ended December 31, 2011
    16,356     $ 2.23       16,356     $ 0  
 
Dividends
 
Prior to December 31, 2011, we had never paid cash dividends on our common stock.  During the year ended December 31, 2012, we paid dividends totaling $270,590, or $0.14 per share.  There can be no assurances that dividends will be continue to be paid or even if they will be distributed quarterly, yearly or in the form of cash or stock. The following table shows dividends that were declared and paid during the year ended December 31, 2012:
 
 
Dividend Announcement Date
 
Dividend Pay Date
 
Dividend Declared
 
First Quarter
April 4, 2012
 
May 3, 2012
  $ 0.03  
Second Quarter
July 9, 2012
 
August 3, 2012
  $ 0.03  
Third Quarter
October 3, 2012
 
November 2, 2012
  $ 0.03  
Fourth Quarter
December 3, 2012
 
December 27, 2012
  $ 0.05  
 

 
Summary of Operations for the periods ended December 31, 2012 and 2011.
 
   
Year Ended December 31,
 
   
2012
   
2011
 
Statement of Operations
           
Revenue
  $ 4,305,566     $ 3,228,099  
Cost of revenues
    1,501,158       1,391,967  
Gross profit
    2,804,408       1,836,132  
Operating costs
    2,247,275       1,587,767  
Operating income
    557,133       248,365  
Interest income (expense), net
    (401 )     12,711  
Income tax expense
    (251,000 )     (21,800 )
Net income
  $ 305,732     $ 239,276  

Concentrations:
 
For the years ended December 31, 2012 and December 31, 2011, we generated revenues from the following revenue streams as a percentage of total revenue:

   
2012
   
2011
 
Revenue Streams
           
Compliance and reporting services
    58.8 %     50.6 %
Printing and financial communication
    13.0 %     16.6 %
Fulfillment and distribution
    12.9 %     19.8 %
Software licensing
    4.4 %     2.7 %
Transfer agent services
    10.9 %     10.3 %
Total
    100.0 %     100.0 %

Percentages:
 
Change expressed as a percentage increase or decrease for the years ended December 31, 2012 and December 31, 2011:

   
Year ended December 31,
       
   
2012
   
2011
   
% change
 
Revenue Streams
                 
Compliance and reporting services
  $ 2,530,127     $ 1,632,889       54.9 %
Print and financial communications
    561,802       536,912       4.6 %
Fulfillment and distribution
    554,957       639,578       (13.2 )%
Software licensing
    189,245       86,389       119.1 %
Transfer agent services
    469,435       332,331       41.3 %
Total
  $ 4,305,566     $ 3,228,099       33.4 %

 
 
           Except for the historical information contained herein, the matters discussed in this Form 10-K include certain forward-looking statements that involve risks and uncertainties, which are intended to be covered by safe harbors. Those statements include, but are not limited to, all statements regarding our and management’s intent, belief and expectations, such as statements concerning our future and our operating and growth strategy. We generally use words such as "believe," "may," "could," "will," "intend," "expect," "anticipate," "plan," and similar expressions to identify forward-looking statements. You should not place undue reliance on these forward-looking statements. Our actual results could differ materially from those anticipated in the forward-looking statements for many reasons including our ability to implement our business plan, our ability to raise additional funds and manage our substantial debts, consumer acceptance of our products, our ability to broaden our customer base, our ability to maintain a satisfactory relationship with our suppliers and other risks described in our reports filed with the Securities and Exchange Commission. Although we believe the expectations reflected in the forward-looking statements are reasonable, they relate only to events as of the date on which the statements are made, and our future results, levels of activity, performance or achievements may not meet these expectations. Investors are cautioned that all forward-looking statements involve risks and uncertainties including, without limitation, the factors set forth under the Risk Factors section of this report. In light of the significant uncertainties inherent in the forward-looking statements included herein, the inclusion of such information should not be regarded as a representation by us or any other person that our objectives and plans will be achieved. All forward-looking statements made in this Form 10-K are based on information presently available to our management. We do not intend to update any of the forward-looking statements after the date of this document to conform these statements to actual results or to changes in our expectations, except as required by law.
 
2012 Overview
 
For the year ended December 31, 2012, total revenue increased 33% to $4,305,566 from $3,228,099 in fiscal 2011. The overall increase in revenue during fiscal 2012 is primarily due to an increase in revenue from compliance and reporting services of $897,238, and revenues from transfer agent services of $137,104.  The increase in revenues from compliance and reporting services is primarily due to two factors. First, most of our clients are smaller reporting companies. Therefore under the SEC’s three-year mandate for companies to begin filing quarterly and annual reports in XBRL, most of our clients were first required to file for periods ended after June 15, 2011. Therefore, we had very little revenue from XBRL services prior to the second quarter of 2011.  Secondly, effective for all periods ended after June 15, 2012, smaller reporting companies were required to add detail footnote tagging to their quarterly and annual filings. This has led to significant revenue opportunities for us, as we have been able to significantly increase the amount of revenue per filing.  In addition to these two factors, we have also significantly increased the number of clients for whom we perform XBRL services, both organically and through the acquisition of customers from SECCS in January 2012. The increase in transfer agent revenue is primarily due to the purchase of the clients of New York Stock Transfer in May 2012, and due to an increased number of corporate action engagements in fiscal 2012.
 
For the year ended December 31, 2012, operating expenses increased to $2,247,275 as compared to $1,587,767 in fiscal 2011.  The increase in operating expenses in fiscal 2012 as compared to fiscal 2011 are primarily related to increased personnel expenses including stock based compensation and direct salary expenses as we have hired former employees of SECCS in order to increase our sales and marketing efforts, we have expanded our operations in our corporate offices in order to support the growth in our business, and we have issued stock options and restricted stock to both existing and new employees.
 
Our net income before taxes in fiscal 2012 increased to $556,732 compared to $261,076 in fiscal 2011. In fiscal 2011, we were able to utilize our remaining net operating loss carryforwards, and after reversing our valuation allowance, we recorded income tax expense of only $21,800.  However, in 2012 we had no such net operating loss carryforwards, and therefore our income tax expense increased to $251,000.  Therefore, net income was $305,732 in fiscal 2012 as compared to $239,276 in fiscal 2011.
 
In fiscal 2013, we anticipate that XBRL services will continue account for a significant portion of our growth, but we will also strive to achieve growth from our other revenue streams.  We plan  to focus on both organic growth and consider acquisitions of complementary businesses that fit our business.
 
 
Results of Operations
 
Comparison of results of operations for the years ended December 31, 2012 and 2011

   
Year ended
 
   
December 31,
 
Revenue Streams
 
2012
   
2011
 
Compliance and reporting services
           
  Revenue
  $ 2,530,127     $ 1,632,889  
  Gross margin
  $ 1,762,510     $ 998,716  
  Gross margin %
    70 %     61 %
                 
Printing and financial communication
               
  Revenue
    561,802       536,912  
  Gross margin
    305,149       245,578  
  Gross margin %
    54 %     46 %
                 
Fulfillment and distribution
               
  Revenue
    554,957       639,578  
  Gross margin
    229,880       318,236  
  Gross margin %
    42 %     50 %
                 
Software licensing
               
  Revenue
    189,245       86,389  
  Gross margin
    187,097       82,810  
  Gross margin %
    99 %     96 %
                 
Transfer agent services
               
  Revenue
    469,435       332,331  
  Gross margin
    319,772       190,792  
  Gross margin %
    68 %     57 %
                 
Total
               
  Revenue
  $ 4,305,566     $ 3,228,099  
  Gross margin
  $ 2,804,408     $ 1,836,132  
  Gross margin %
    65 %     57 %
 
 
Revenues
 
Total revenue increased by $1,077,467, or 33%, to $4,305,566 during the year ended December 31, 2012, as compared to $3,228,099 in fiscal 2011.  The overall increase in revenue during fiscal 2012 as compared to fiscal 2011 is primarily attributable to an increase in revenue from compliance and reporting services of $897,238, and an increase in revenue from transfer agent services of $137,104.

Compliance and reporting service revenue increased $897,238, or 55%, during the year ended December 31, 2012 as compared to fiscal 2011.  The increase is primarily attributable to two factors.  First, most of our clients are smaller reporting companies. Therefore under the SEC’s three-year mandate for companies to begin filing quarterly and annual reports in XBRL, most of our clients were first required to file for periods ended after June 15, 2011. Therefore, we had very little revenue from XBRL services prior to the second quarter of 2011.  Secondly, effective for all periods ended after June 15, 2012, smaller reporting companies were required to add detail footnote tagging to their quarterly and annual filings. This has led to significant revenue opportunities for us, as we have been able to significantly increase the amount of revenue per filing.  In addition to these two factors, we have also significantly increased the number of clients for whom we perform XBRL services, both organically and through the acquisition of customers from SEC Compliance Services, Inc. in January 2012. As most of our clients are now under annual contracts, we anticipate that revenue from XBRL services will be more recurring in nature in the future, and we intend to continue to increase revenue from these services through new client acquisition.
 
Printing and financial communication revenue increased $24,890 during the year ended December 31, 2012 as compared to  fiscal 2011. Revenue from printing, particularly from our iFUND platform, tends to be somewhat project oriented, and will therefore fluctuate from period to period based on the timing of projects. We will continue to focus on obtaining more recurring revenues, particularly from our Print-On-Demand services.
 
Fulfillment and distribution revenue decreased by $84,621 during the year ended December 31, 2012 as compared to fiscal 2011.  Similar to revenue from printing services, fulfillment and distribution revenue tends to be somewhat project oriented, and will therefore fluctuate from period to period based on the timing of projects.
 
Software licensing revenues increased by $102,856 during the year ended December 31, 2012 as compared to fiscal 2011, as we performed more proxy services through our iProxyDirect software in fiscal 2012. The timing of proxy services requested from our clients can be difficult to predict, and therefore revenue from this source can fluctuate significantly between quarters.
 
Transfer agent revenue increased by $137,104 during the year ended December 31, 2012 as compared to the same period of fiscal 2011, primarily due to the purchase of the clients of New York Stock Transfer in May 2012, and due to an increased number of corporate action engagements in the 2012. Historically, corporate action services are tied to a transaction that results in a project-based engagement, therefore the timing and predictability of this type of revenue becomes difficult to forecast.
 
2012 Revenue Backlog
 
At December 31, 2012, we have recorded deferred revenue of $112,906 that we expect to recognize throughout 2013. The majority of the deferred revenues recorded are being carried forward from 2012, which is a direct result of our reseller relationships with the issuer services cloud-based system. Some resellers prepay for their XBRL services for an entire year resulting in deferred revenue, whereas most of our issuers pay quarterly.
 
Cost of Services
 
Cost of revenues consist primarily of direct labor costs, third party licensing, print production materials, postage, and outside services directly related to the delivery of services to our customers.  Cost of revenues increased by $109,191, or 8%, during the year ended December 31, 2012 as compared to fiscal 2011. However, overall gross margins increased by $968,276, or 52%, to $2,804,408 during fiscal 2012 as compared to fiscal 2011. Gross margins for the year ended December 31, 2012 increased to 65% of revenue compared to 57% of revenue during fiscal 2011.
 

Furthermore, we achieved margins of 70% from our compliance and regulatory services during the year ended December 31, 2012 as compared to 61% in fiscal 2011, primarily due to our XBRL service offerings.  Although pricing pressures in the market are accelerating quicker than we anticipated, we have been able to significantly improve our margins from our XBRL services as we have gained significant operational efficiencies over the past year as we become more experienced in performing these services.

We achieved margins of 54% from our printing and financial communications services during the year ended December 31, 2012 as compared to 46% in fiscal 2011, as we have shifted to higher margin projects from our iFUND and Print-on-Demand services.

Gross margins from our fulfillment and distribution services decreased to 42% during the year ended December 31, 2012 as compared to 50% in fiscal 2011, as a lower portion of our revenue was earned from news distribution services which typically achieve relatively high margins.

Gross margins from software licensing remained relatively high, and were 99% and 96% during the years ended December, 2012 and 2011, respectively. 

Gross margins from our transfer agent services increased to 68% during the year ended December 31, 2012 as compared to 57% in fiscal 2011.  The increase in margin is primarily due to the increase in revenue previously discussed, as cost for our transfer agent department consist largely of fixed costs.

Costs related to compliance and reporting services are related principally to direct labor costs and third party vendor costs.
 
Costs related to printing and financial communications services and fulfillment services fluctuate periodically as the cost of the services, labor, and materials fluctuate, and can also vary significantly based on the variables of any one project. We strive to maintain reasonable margins for these services, but market demands, and inventory levels play a significant impact in our overall ability to attract new business.
 
 We incur direct labor costs for software licensing, as all development is performed in-house. To date, costs have not been significant. We intend to increase our development efforts in the coming quarters to further enhance our intellectual property and market position in both our shareholder communications and disclosure management business.
 
 To date, costs for transfer agent services have also been minimal, in proportion to this growing revenue stream. We will devote additional resources to this service offering as we expand these services in future periods.

General and Administrative Expense
 
General and administrative expenses consist primarily of salaries, stock based compensation, insurance, fees for professional services, general corporate expenses and facility and equipment expenses. General and administrative expenses increased $344,007 during the year ended December 31, 2012 as compared to fiscal 2011. The increase during fiscal 2012 is primarily due to an increase in personnel related expenses of $309,684.
 
The increase in personnel related expenses is largely due to increases in stock based compensation of $187,545 during fiscal 2012 as compared to fiscal 2011. During fiscal 2012, we issued stock options to a consultant for investor relation services that were immediately vested. During the second quarter of fiscal 2012, we issued grants for a total of 95,000 restricted shares of the Company’s common stock to its executive officers and certain other employees. 20,000 of these shares were vested immediately, resulting in an immediate expense. The remainder of the increase is primarily due to merit increases, and the hiring of key information technology resources.
 
 
Sales and Marketing Expenses
 
Sales and marketing expenses consist primarily of salaries, stock based compensation, sales commissions, sales consultants, advertising expenses, and marketing expenses. Sales and marketing expenses for the year ended December 31, 2012 increased by $438,119 as compared to fiscal 2011.
 
The increase in sales and marketing expense is almost entirely attributable to the hiring of five former employees and consultants of SEC Compliance Services, Inc. (“SECCS”) in January 2012, including our Vice President of Sales.  Salaries and consulting fees increased $293,205 during the year ended December 31, 2012 as compared to fiscal 2011 primarily due to the hiring of these five individuals, along with higher commissions based on higher sales. Furthermore, we issued options to purchase our common stock to certain former employees and consultants of SECCS which vest upon the achievement of milestones related to executing annual contracts for XBRL services or revenue thresholds. As a result, stock based compensation within sales and marketing expense increased $111,348, during the year ended December 31, 2012 as compared to fiscal 2011.   The investments we have made in our sales and marketing efforts led to significant revenue growth in fiscal 2012 as previously discussed, and we do not anticipate any significant increases in our sales and marketing expenses to support our current business model.
 
Litigation Expenses
 
Litigation expenses of $206,263 were incurred during the year ended December 31, 2011 to defend the Company against a dispute with a former shareholder.  This dispute has been fully resolved as of the date of this filing, and all related expenses were accrued at December 31, 2011.  Therefore, there were no expenses related to this matter in 2012.
 
Depreciation and Amortization
 
Depreciation and amortization expenses during the year ended December 31, 2012 increased to $138,349 as compared to $54,704 during fiscal 2011. We acquired certain assets, primarily the rights to all customer contracts, of SECCS on January 4, 2012. We are amortizing the purchase price of $425,000 over its estimated useful life of five years, which attributed to an increase in amortization expense in fiscal 2012.
 
Interest Income, Net
 
Net interest income (expense) of ($401) and $12,711 during the years ended December 31, 2012 and 2011, respectively, consisted primarily of finance charges to customers with past due balances that we are reasonably assured that we will collect, and were offset by interest payable on our outstanding line of credit in fiscal 2012.

Income Taxes
 
During the year ended December 31, 2011, we were able to utilize our remaining net operating loss carryforwards, and after reversing our valuation allowance, we recorded income tax expense of only $21,800.  However, in 2012 we had no such net operating loss carryforwards, and our income tax expense increased to $251,000.  Furthermore, we experienced significant timing differences with our taxable income largely due to stock compensation, which we anticipate recovering in future years to offset future taxable income.
 
 
Net Income
 
Net income for the year ended December 31, 2012 increased to $305,732 as compared to $239,276 in fiscal 2011.  The increase in net income is primarily due to increases in revenue and gross margin as previously discussed, offset by increases in operating expenses and income tax expense.
 
Liquidity and Capital Resources
 
As of December 31, 2012, we had $1,250,643 in cash and cash equivalents and $544,684 net accounts receivable. Current liabilities at December 31, 2012, totaled $589,545, including our line of credit, accounts payable, deferred revenue, income taxes payable, accrued payroll liabilities, and other accrued expenses. At December 31, 2012, our current assets exceeded our current liabilities by $1,293,492.  
 
During the year ended December 31, 2012, we borrowed $275,000 under a working capital line of credit to purchase customer contracts from SECCS. As of December 31, 2012 we have repaid $125,000, leaving a balance owed of $150,000. We have $350,000 of credit remaining available to us under this line of credit.
 
We manage our cash flow carefully, with the intent to meet our obligations from cash generated from operations. There can be no assurance that cash generated from operations will be sufficient to fund our operating expenses, to allow us to continue paying dividends, or meet our other obligations, and there is no assurance that debt or equity financing will be available, or if available, that such financing will be upon terms acceptable to us.  The Company believes it has sufficient cash to fund its operations for the next twelve months.  However, should we need to raise additional capital, either for business expansion reasons and / or to meet certain debt obligations, the Company may opt to issue additional equity securities.
 
Disclosure about Off-Balance Sheet Arrangements
 
We do not have any transactions, agreements or other contractual arrangements that constitute off-balance sheet arrangements.
 
Outlook
 
The following statements and certain statements made elsewhere in this document are based upon current expectations. These statements are forward looking and are subject to factors that could cause actual results to differ materially from those suggested here, including, without limitation, demand for and acceptance of our services, new developments, competition and general economic or market conditions, particularly in the domestic and international capital markets. Refer also to the Cautionary Statement Concerning Forward Looking Statements included in this report.
 
The Company strives to be a market leader and innovator of disclosure management solutions and cloud–based compliance technologies. With a focus on corporate issuers and mutual funds, the Company alleviates the complexity of maintaining compliance with its integrated portfolio of products and services that enhance companies' ability to efficiently produce and distribute their financial and business communications both online and in print.
 
We pride ourselves on providing the best systems, the best service to our clients, the highest support to our staff; record results, higher returns to our shareholders, and higher rewards to our team members.
 
Our strategy is focused on maximizing long-term shareholder value by driving profitable growth, continuing our focus on productivity, and acquiring and integrating complementary businesses.
 
We work with a diverse client base in the financial services industry, including brokerage firms, banks, mutual funds, corporate issuers, shareholders and professional firms such as accountants and the legal community. For example, corporate issuers utilize our cloud-based technologies and services from document creation all the way to dissemination to regulatory bodies and shareholders. With this example, we generate revenue from all of our services during the lifecycle.
 

We continue to focus on both the organic growth of our revenue streams as well as evaluating potential acquisitions that could complement our core business operations and accelerate our overall mission of providing a complete solution for all corporate issuers.
 
Critical Accounting Policies and Estimates
 
The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries, Direct Transfer LLC, and QX Interactive LLC.  Significant intercompany accounts and transactions are eliminated in consolidation.
 
Cash and Cash Equivalents
 
We consider all highly liquid investments with an original maturity of three months or less at the date of purchase to be cash equivalents. Cash and cash equivalents are carried at cost, which approximates fair value.
 
Revenue Recognition
 
We recognize revenue in accordance with SEC Staff Accounting Bulletin No. 104, “Revenue Recognition,” which requires that: (i) persuasive evidence of an arrangement exists, (ii) delivery has occurred or services have been rendered, (iii) the sales price is fixed or determinable, and (iv) collectability is reasonably assured. We recognize revenue when services are rendered or delivered, where collectability is probable.   Deferred revenue primarily consists of upfront payments for annual service contracts, and is recognized throughout the year as the services are performed.
 
Allowance for Doubtful Accounts
 
We provide an allowance for doubtful accounts, which is based upon a review of outstanding receivables as well as historical collection information. Credit is granted on an unsecured basis. In determining the amount of the allowance, management is required to make certain estimates and assumptions. The allowance is made up of specific reserves, as deemed necessary, on client account balances, and a reserve based on our historical experience.
 
Income Taxes
 
We comply with the authoritative guidance for accounting for income taxes, which requires an asset and liability approach to financial accounting and reporting for income taxes. Deferred income tax assets and liabilities are computed for differences between the financial statement and tax bases of assets and liabilities that will result in future taxable or deductible amounts based on enacted tax laws and rates applicable to the periods in which the differences are expected to affect taxable income. Valuation allowances are established, when necessary, to reduce deferred income tax assets to the amounts expected to be realized.  For any uncertain tax positions, we recognize the impact of a tax position, only if it is more likely than not of being sustained upon examination, based on the technical merits of the position.

Impairment of Long-lived Assets
 
In accordance with the authoritative guidance for accounting for long-lived assets, such as property and equipment, and intangible assets subject to amortization, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset group may not be recoverable. Recoverability of asset groups to be held and used is measured by a comparison of the carrying amount of an asset group to estimated undiscounted future cash flows expected to be generated by the asset group. Such ash flow estimates are highly subjective.  If the carrying amount of an asset group exceeds its estimated future cash flows, an impairment charge is recognized by the amount by which the carrying amount of an asset group exceeds fair value of the asset group.   Goodwill is tested for impairment annually or whenever events indicate that the asset may be impaired.
 
 
Fair Value Measurements
 
As of December 31, 2012 and 2011, we do not have any financial assets or liabilities that are required to be, or that we elected to measure, at fair value.
 
We believe that the fair value of our financial instruments, which consist of cash and cash equivalents, accounts receivable, our line of credit, and accounts payable approximate their carrying amounts.
 
Stock-based compensation
 
We account for stock-based compensation under the authoritative guidance for stock compensation. The authoritative guidance for stock compensation requires that we estimate the fair value of share-based payment awards on the date of the grant using an option-pricing model. The cost is to be recognized over the period during which an employee is required to provide service in exchange for the award. Included in the determination of the fair value under the option model are highly subjective assumptions regarding expected dividend yields, prior volatility, risk free rates of interest, and the expected life of options. The authoritative guidance for stock compensation also requires the benefit of tax deductions in excess of recognized compensation expense to be reported as a financing cash flow, rather than as an operating cash flow as prescribed under previous accounting rules. This requirement reduces net operating cash flows and increases net financing cash flows in periods subsequent to adoption, only if excess tax benefits exist.
 
Recent Accounting Pronouncements
 
On July 27, 2012, the FASB issued ASU No. No. 2012-02, Intangibles—Goodwill and Other (Topic 350): Testing Indefinite-Lived Intangible Assets for Impairment. The ASU simplifies the guidance for testing the decline in the realizable value (impairment) of indefinite-lived intangible assets other than goodwill. The amendments allow an organization the option to first assess qualitative factors to determine whether it is necessary to perform the quantitative impairment test. An organization electing to perform a qualitative assessment is no longer required to calculate the fair value of an indefinite-lived intangible asset unless the organization determines, based on a qualitative assessment, that it is “more likely than not” that the asset is impaired. Under former guidance, an organization was required to test an indefinite-lived intangible asset for impairment on at least an annual basis by comparing the fair value of the asset with its carrying amount. The amendments in this ASU are effective for annual and interim tests performed for fiscal years beginning after September 15, 2012, early adoption is permitted. The adoption of this ASU did not have a material impact on the Company’s consolidated financial statements.
 
ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.
 
We do not believe that we face material market risk with respect to our cash, cash equivalents and restricted cash investments, which totaled $1,250,643 and $862,386 at December 31, 2012 and 2011, respectively. We held no marketable securities as of December 31, 2012 or 2011.
 
 
The financial statements required by this Item 8 are set forth in Item 15 of this Annual Report. All information which has been omitted is either inapplicable or not required.
 
Our balance sheets as of December 31, 2012 and 2011, and the related statements of income, stockholders’ equity equity/deficit and cash flows for the two years ended December 31, 2012, and 2011, together with the independent registered public accountants’ reports thereon appear beginning on Page F-1.
 
 
 
           None.
 
 
Management’s annual report regarding internal disclosure controls and procedures. Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined in Rules 13a-15(f) and 15d-15(f) of the Exchange Act. Internal control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation and fair presentation of financial statements for external purposes, in accordance with generally accepted accounting principles. The effectiveness of any system of internal control over financial reporting is subject to inherent limitations and therefore, may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness of future periods are subject to the risk that the controls may become inadequate due to change in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
 
This annual report does not include an attestation report of the Company’s registered public accounting firm regarding internal control over financial reporting. Management’s report was not subject to attestation by the Company’s registered public accounting firm pursuant to rules of the Securities and Exchange Commission that permit the Company to provide only management’s report in this annual report.
 
Evaluation of Disclosure Controls and Procedures
 
Based on an evaluation under the supervision and with the participation of our management, our principal executive officer and principal financial officer have concluded that our disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended ("Exchange Act") were effective as of December 31, 2012 to ensure that information required to be disclosed in reports that are filed or submitted under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission rules and forms and (ii) accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.
 
Inherent Limitations over Internal Controls
 
Our internal control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. Our internal control over financial reporting includes those policies and procedures that: (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and disposition of our assets; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures are being made only in accordance with authorizations of management and directors; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of assets that could have a material effect on the financial statements.
 
 
Management, including our Chief Executive Officer and Chief Financial Officer, do not expect that our internal controls will prevent or detect all errors and all fraud. A control system, no matter how well designed and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of internal controls can provide absolute assurance that all control issues and instances of fraud, if any, have been detected. Also, any evaluation of the effectiveness of controls in future periods are subject to the risk that those internal controls may become inadequate because of changes in business conditions, or that the degree of compliance with the policies or procedures may deteriorate.
 
Report of Management's Annual Report on Internal Control over Financial Reporting
 
Our management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934, as amended). Management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the criteria set forth in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations ("COSO"). Based on this evaluation, management has concluded that our internal control over financial reporting was effective as of December 31, 2012.
 
There were no changes in our internal controls that could materially affect the disclosure controls and procedures subsequent to the date of their evaluation, nor were there any material deficiencies or material weaknesses in our internal controls. As a result, no corrective actions were required or undertaken.
 
 
None.
 
 
 
 
Directors and executive officers
 
At December 31, 2012, the names, ages, positions and terms of office of all of the Company’s directors and executive officers and all persons nominated or chosen to become such were:
 
Name
 
Age
 
Position
Brian R. Balbirnie
      
41
     
Chairman of the Board, Chief Executive Officer
Wesley Pollard
 
42
 
Chief Financial Officer, Director
Andre Boisvert
 
59
 
Director
 
Brian R. Balbirnie – Chairman, Chief Executive Officer
 
Mr. Balbirnie is the Chairman of the Board and Chief Executive Officer. Mr. Balbirnie established Issuer Direct in 2006 with a vision of creating a technology driven back-office compliance platform that would reduce costs as well as increase the efficiencies of the most complex tasks, today the company calls it the Disclosure Management System (DMS). Brian is responsible for the strategic leadership of the company and oversees day-to-day operations. Under Mr. Balbirnie’s direction, the Company has grown to serve over 1,000 public companies since 2006. Mr. Balbirnie is an entrepreneur with more than 20 years of experience in emerging industries. Prior to Issuer Direct, Mr. Balbirnie was the founder and managing partner of Catapult Company, a compliance and consulting practice focused on the Sarbanes Oxley Act. Mr. Balbirnie also has served in ‘C’ level capacities for various companies both public and private. Prior to and with Catapult, Mr. Balbirnie also advised several companies on their public market strategies, Merger & Acquisitions as well as their financial reporting requirements.
 
Wesley Pollard – Chief Financial Officer, Director
 
Mr. Pollard has served as the Chief Financial Officer of the Company since December 2009.  Mr. Pollard also provides consulting services to entrepreneurial companies through his consulting firm, iFinancial LLC. Prior to joining the Company, Mr. Pollard was employed by Digital Lifestyle Outfitters (“DLO”) from July 2006 through May 2009. DLO was acquired by Philips Electronics in mid 2007; Mr. Pollard served as Vice President of Finance prior to the acquisition, and Head of Finance following the acquisition.  Prior to DLO, Mr. Pollard served as International Controller for Tekelec, Inc. from June 2005 to June 2006 and Director of Finance for BioStratum, Inc from June 2001 through June 2005.  Mr. Pollard also assisted Home Director from June 2000 to June 2001 as the Corporate Controller.  From December 1999 to June 2000, Mr. Pollard served as the Director of SEC and Financial reporting for BuildNet, Inc. Mr. Pollard also spent five years at PricewaterhouseCoopers, LLP. Mr. Pollard is a Certified Public Accountant and holds his Master of Accounting from the University of North Carolina at Chapel Hill.
 
Andre Boisvert – Director
 
Mr. Boisvert joined the Board of Directors of Issuer Direct Corporation in July 2012.   Mr. Boisvert is a long-time leader in the Business Intelligence arena with over 25 years of executive experience with enterprise software giants such as Oracle (NASDAQ: ORCL) and SAS Institute Inc.. He has also held senior management positions at Cognos (NASDAQ: COGN), IBM (NYSE: IBM) and Sagent (now part of Group 1 Software, NASDAQ: GSOF).  At Cary, NC-based SAS Institute Inc., Mr. Boisvert was president and chief operating officer. While at Oracle, he was senior vice president of Worldwide Marketing and served as a member of Oracle’s Worldwide Management Committee. Mr. Boisvert has also held senior executive positions in sales, marketing and Research & Development at IBM, where he was a 13-year veteran.  Mr. Boisvert is currently on the board of directors of several enterprise software companies, Palamida Corporation  Infobright Inc., Webtrends Corporation, Emailvision Inc., , Riverlogic Corportaion, Zend Technologies Inc., Transera Communications Corporation and  Clario Analytics Inc.
 
 
Election of Directors and Officers
 
Holders of our common stock are entitled to one (1) vote for each share held on all matters submitted to a vote of the stockholders, including the election of directors. Cumulative voting with respect to the election of directors is not permitted by our Articles of Incorporation.
 
Our Board of Directors shall be elected at the annual meeting of the shareholders or at a special meeting called for that purpose. Each director shall hold office until the next annual meeting of shareholders and until the director’s successor is elected and qualified.
 
 
The following table sets forth certain information regarding compensation paid for all services rendered to us in all capacities during fiscal years 2012 and 2011 by our Directors, principal executive officer, and principal financial officer (collectively, the “Named Executive Officers”).

Summary Compensation Table
 
 
Name and Principal Position
 
Year
(Dec 31st)
 
Salary
($)
   
Bonus
($)
   
 
Stock
Awards
($) (1)
   
Option Awards $ (1)
   
Non-Equity Incentive Compensation ($)
   
Non-Qualified Deferred Compensation Earnings ($)
   
All Other Compensation
   
Total
($)
 
Brian R. Balbirnie
 
2012
  $ 106,997     $ 5,000     $ 66,600     $     $     $     $     $ 178,597  
Chairman
 
2011
    98,311       900                                     99,211  
Chief Executive Officer                                                                    
                                                                     
Wesley Pollard
 
2012
    84,000       3,000       66,600                               153,600  
Director, Chief  Financial Officer
 
2011
    84,000       900                                     84,900  
                                                                     
Andre Boisvert
 
2012
    12,000                       98,400                               110,400  
Director                                                                    
                                                                     
Lori Jones (2)
 
2012
                                               
Former Director,
Former Chief Financial Officer
 
2011
                                               
 
1
The amounts shown in these columns reflect the aggregate grant date fair value computed in accordance with FASB ASC Topic 718 of the stock awards and option awards granted to our named executive officers during 2012 and 2011. The assumptions made in determining the fair values of our stock awards and option awards are set forth in Notes 6 and 7 to our 2012 Consolidated Financial Statements included in this Form 10-K.
 
2
Mr. Jones resigned as a member of the Board of Directors on February 27, 2012.
 
 
Compensation of Directors
 
During the year ending December 31, 2011, we did not pay cash or equity compensation to our non-employee directors.   During the year ended December 31, 2012, the Company paid Andre Boisvert cash compensation of $12,000, and also issued Mr. Boisvert an option to purchase 40,000 shares of common stock with an exercise price of $2.81, with quarterly vesting in sixteen equal installments.  In the event of a Change of Control of the Company while Mr. Boisvert is a member of the Board of Directors, he will also receive compensation equal to two percent of the amount of cash, equity, or combination thereof received by the Company as of the closing of the Change of Control.  At December 31, 2012 and 2011, there were no other arrangements, “standard” or otherwise, pursuant to which any director of the Company was compensated for any service he or she provided as a director, including, without limitation, any additional amounts payable to any director for committee participation or special assignments.
 
Outstanding Equity Awards at Fiscal Year End
 
As of December 31, 2012, Mr. Balbirnie and Mr. Pollard each held 12,500 shares of restricted stock, which will vest in equal quarterly installments through April 2, 2014.  The following table contains information concerning unexercised stock options that for the Named Executive Officers as of December 31, 2012:
 
Name
 
Number of Securities Underlying Unexercised Options
(Exercisable) #
   
Number of Securities Underlying Unexercised Options
(Unexercisable) #
   
Option Exercise
Price ($)
 
Option Expiration Date
Brian R. Balbirnie
    7,500       7,500     $ 2.31  
08/09/2015
Wesley Pollard
    28,596       22,500     $ 2.10  
08/09/2015
Andre Boisvert
    5,000       35,000     $ 2.81  
07/06/2017

 
The following table sets forth information regarding the number of shares of our common stock beneficially owned as of February 28, 2013, by (i) each person known to us to be the beneficial owner of more than 5% of our common stock; (ii) each director; (iii) each executive officer; and (iv) all of our directors and executive officers as a group. Unless otherwise indicated in the footnotes following the table, the persons as to whom the information is given had sole voting and investment power over the shares of common stock shown as beneficially owned by them. Unless otherwise indicated, the address of each person shown is c/o Issuer Direct Corporation, 500 Perimeter Park Drive, Suite D, Morrisville, NC  27560.
 
Beneficial ownership is determined in accordance with the rules of the SEC and generally includes voting or investment power with respect to securities. Shares of our common stock which may be acquired upon exercise of stock options or warrants which are currently exercisable or which become exercisable within 60 days after the date indicated in the table are deemed beneficially owned by the optionees. Subject to any applicable community property laws, the persons or entities named in the table below have sole voting and investment power with respect to all shares indicated as beneficially owned by them.
 
 
Name of Beneficial Owner, Director, and Named Executive Officers
 
Number of Shares
   
Percent of Class
 
Directors and Named Executive Officers
           
Brian R. Balbirnie – Chief Executive Officer (a)
    635,762       31.42 %
Wesley Pollard – Chief Financial Officer (a)
    99,250       4.91 %
Andre Boisvert – Director (a)
    7,500       0.37 %
All Directors and Executive Officers as a group (5 persons)
    742,512       36.70 %
                 
Other 5% Stockholders
               
James Michael (b)
    291,250       14.40 %
Chancellor Capital Fund, LP
    137,057       6.77 %
Globis Capital Partners, LP
    109,472       5.41 %
———————
 
 
(a)  Includes options to purchase 15,000, 41,250, and 7,500 shares of commons stock held by Mr. Balbirnie, Mr. Pollard, and Mr. Boisvert, respectively that will vest on or before April 28, 2013.
 
 
(b)  Includes options to purchase 4,500 shares of common stock held by Mr. Michael that will vest on or before April 28, 2013.
 
 
None.
 
 
(a)           Audit Fees.
 
Audit fees billed by Cherry Bekaert LLP for the audit of our financial statements included in our Annual Report on Form 10K for the fiscal year ended December 31, 2011, and for review of the financial statements included in our Quarterly Reports on Form 10Q for the periods ended March 31, 2012, June 30, 2012, and September 30, 2012 filed with the SEC for last year totaled $40,000.
 
(b)           Audit-Related Fees.
 
None
 
(c)           Tax Fees.
 
Tax fees billed by Cherry Bekaert LLP during the year ended December 31, 2012 totaled $4,500.
 
(d)           All Other Fees.
 
Fees billed by Cherry Bekaert LLP during the year ended December 31, 2012 consulting services primarily related to acquisitions totaled $8,250.
 
 
 
 
(a)           Financial Statements
 
The financial statements listed in the accompanying index (page F-1) to the financial statements are filed as part of this Annual Report on Form 10-K.
 
(b)           Exhibits
 
Exhibit
     
Exhibit
Number
 
Description
 
Subsidiaries of the Registrant.*
 
Consent of Independent Registered Public Accounting Firm.*
 
Rule 13a-14(a) Certification of Principal Executive Officer.*
 
Rule 13a-14(a) Certification of Principal Financial Officer.*
 
Section 1350 Certification of Principal Executive Officer.*
 
Section 1350 Certification of Principal Financial Officer.*
———————
* Filed herewith
 
(c)           Financial Statement Schedules omitted
 
None. 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
     
ISSUER DIRECT CORPORATION
   
 
     
Date: February 28, 2013.
By:
/s/ Brian R. Balbirnie  
   
Brian R. Balbirnie
Chairman of the Board of Directors, and
Chief Executive Officer
   
 
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities indicated on the 28th day of February 2013.
 
Signature
 
Date
 
Title
         
/s/ BRIAN R. BALBIRNIE
 
February 28, 2013
 
Chief Executive Officer and Chairman of the Board of Directors
Brian R. Balbirnie
     
and Director (Principal Executive Officer)
         
         
/s/ WESLEY POLLARD
 
February 28, 2013
 
Chief Financial Officer and Director
Wesley Pollard
     
(Principal Accounting Officer)
         
         
/s/ ANDRE BOISVERT
 
February 28, 2013
 
Director
Andre Boisvert
       
         

 
 
 
 

To the Board of Directors and Shareholders
Issuer Direct Corporation
Morrisville, North Carolina
 
We have audited the accompanying consolidated balance sheets of Issuer Direct Corporation and subsidiaries (the “Company”) as of December 31, 2012 and 2011, and the related consolidated statements of income, stockholders’ equity, and cash flows for each of the years in the two-year period ended December 31, 2012. The Company’s management is responsible for these consolidated financial statements. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.
 
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement.  The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. Our audit included consideration of internal control over financial reporting as a basis for designing audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Company's internal control over financial reporting. Accordingly, we express no such opinion.  An audit also includes examining, on a test basis, evidence supporting the amounts and disclosures in the consolidated financial statements, assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Issuer Direct Corporation and subsidiaries as of December 31, 2012 and 2011, and the results of their operations and their cash flows for each of the years in the two-year period ended December 31, 2012, in conformity with accounting principles generally accepted in the United States of America.
 
/s/ CHERRY BEKAERT LLP
 
Raleigh, North Carolina
February 28, 2013
 

ISSUER DIRECT CORPORATION AND SUBSIDIARIES
AS OF DECEMBER 31, 2012 AND 2011

   
December 31,
 
   
2012
   
2011
 
ASSETS
Current assets:
           
Cash and cash equivalents
  $ 1,250,643     $ 862,386  
Accounts receivable (net of allowance for doubtful accounts of $117,030 and $125,987, respectively)
    544,684       361,191  
Deferred project costs
    -       76,106  
Deferred income tax asset – current
    49,000       135,000  
Other current assets
    38,710       35,093  
Total current assets
    1,883,037       1,469,776  
Furniture, equipment and improvements, net
    55,611       66,611  
Deferred income tax asset – noncurrent
    159,000       64,000  
Other long-term assets
    12,069       22,074  
Intangible assets (net of accumulated amortization of $187,666 and $79,166, respectively)
    431,529       109,029  
Total assets
  $ 2,541,246     $ 1,731,490  
                 
LIABILITIES AND STOCKHOLDERS’ EQUITY
                 
Current liabilities:
               
Accounts payable
  $ 62,886     $ 103,566  
Accrued expenses
    37,347       39,324  
Income taxes payable
    226,406       -  
Accrued litigation
    -       130,000  
Deferred revenue
    112,906       177,708  
Line of credit
    150,000       -  
Total current liabilities
    589,545       450,598  
Other long-term liabilities
    105,554       69,287  
Total liabilities
    695,099       519,885  
Commitments and contingencies (see Note 8)
               
Stockholders' equity:
               
Preferred stock, $0.001 par value, 30,000,000 shares authorized, no shares issued and outstanding as of December 31, 2012 and 2011.
    -       -  
Common stock $0.001 par value, 100,000,000 shares authorized, 1,937,329 and 1,752,175 shares issued and outstanding as of December 31, 2012 and 2011, respectively
    1,937       1,752  
Additional paid-in capital
    2,070,369       1,741,744  
Accumulated deficit
    (226,159 )     (531,891 )
Total stockholders' equity
    1,846,147       1,211,605  
Total liabilities and stockholders’ equity
  $ 2,541,246     $ 1,731,490  

The accompanying notes are an integral part of these consolidated financial statements.
 
 
ISSUER DIRECT CORPORATION AND SUBSIDIARIES

   
Years Ended
December 31,
 
   
2012
   
2011
 
             
Revenues
  $ 4,305,566     $ 3,228,099  
Cost of services
    1,501,158       1,391,967  
Gross profit
    2,804,408       1,836,132  
Operating costs and expenses:
               
General and administrative
    1,309,166       965,159  
Sales and marketing
    799,760       361,641  
Litigation
    -       206,263  
Depreciation and amortization
    138,349       54,704  
Total operating costs and expenses
    2,247,275       1,587,767  
Operating income
    557,133       248,365  
Interest income (expense), net
    (401 )     12,711  
Net income before taxes
    556,732       261,076  
     Income tax expense
    (251,000 )     (21,800 )
Net income
  $ 305,732     $ 239,276  
Income per share – basic
  $ 0.16     $ 0.14  
Income per share – diluted
  $ 0.15     $ 0.14  
Weighted average number of common shares outstanding – basic
    1,902,921       1,757,329  
Weighted average number of common shares outstanding – diluted
    1,978,617       1,770,078  

The accompanying notes are an integral part of these consolidated financial statements.
 
ISSUER DIRECT CORPORATION AND SUBSIDIARIES
YEARS ENDED DECEMBER 31, 2012 AND 2011
 
   
Common Stock
    Additional
Paid-in 
Capital
    Accumulated 
Deficit
    Total Stockholders’ 
Equity
 
   
Shares
   
Amount
             
Balance at December 31, 2010
    1,768,531     $ 1,769     $ 1,677,128     $ (771,167 )   $ 907,730  
Repurchase and retirement of treasury shares
    (16,356 )     (17 )     (36,528 )           (36,545 )
Stock-based compensation expense
                101,144             101,144  
Net income
                      239,276       239,276  
Balance at December 31, 2011
    1,752,175       1,752       1,741,744       (531,891 )     1,211,605  
Issuance of shares for acquisition of customer list from SEC Compliance Services, Inc. (“SECCS”)
    70,000       70       139,930             140,000  
Stock-based compensation expense
    95,000       95       415,780             415,875  
Exercise of stock options, net of tax
    20,154       20       43,505             43,525  
Dividends
                    (270,590 )             (270,590 )
Net income
                      305,732       305,732  
Balance at December 31, 2012
    1,937,329     $ 1,937     $ 2,070,369     $ (226,159 )   $ 1,846,147  

The accompanying notes are an integral part of these consolidated financial statements.
 
 
ISSUER DIRECT CORPORATION AND SUBSIDIARIES

   
For the Years ended
December 31,
 
   
2012
   
2011
 
Cash flows from operating activities
           
Net income
  $ 305,732     $ 239,276  
Adjustments to reconcile net income to net cash provided by operating activities:
               
Bad debt expense
    65,327       121,949  
Depreciation and amortization
    138,349       54,704  
Deferred income taxes
    (9,000 )     21,800  
Excess tax benefit from share based compensation
    (11,000 )     -  
Stock-based expenses
    415,875       101,144  
Changes in operating assets and liabilities:
               
Decrease (increase) in accounts receivable
    (248,820 )     (307,804 )
Decrease (increase) in deferred project costs and other assets
    72,494       (101,116 )
Increase (decrease) in accounts payable
    (40,680 )     37,996  
Increase (decrease)  in deferred revenue
    (64,802 )     126,326  
Increase (decrease) in accrued expenses
    130,696       183,883  
Net cash provided by operating activities
    754,171       478,158  
                 
Cash flows from investing activities
               
Purchase of intangible assets
    (281,000 )     (40,000 )
Purchase of furniture, equipment, and improvements
    (18,849 )     (43,940 )
Net cash used by investing activities
    (299,849 )     (83,940 )
                 
Cash flows from financing activities
               
Repurchase of common stock
    -       (36,545 )
Proceeds from exercise of stock options, net of taxes
    43,525       -  
Payment of dividend
    (270,590 )     -  
Excess tax benefit from share based compensation
    11,000       -  
Advance from line of credit
    275,000       -  
Repayment on line of credit
    (125,000 )     -  
Net cash used by financing activities
    (66,065 )     (36,545 )
                 
Net change in cash
    388,257       357,673  
Cash – beginning
    862,386       504,713  
Cash – ending
  $ 1,250,643     $ 862,386  
                 
Supplemental disclosures:
               
Cash paid for interest
  $ 12,034     $ 28  
Cash paid for income taxes
  $ 22,594     $  

The accompanying notes are an integral part of these consolidated financial statements.
 
 
ISSUER DIRECT CORPORATION AND SUBSIDIARIES
FOR THE YEARS ENDED DECEMBER 31, 2012 AND 2011
 
Note 1:
Description, Background and Basis of Operations
 
Nature of Operations
 
Issuer Direct Corporation (the “Company” or “Issuer Direct”) was incorporated in the state of Delaware in October 1988 under the name Docucon Inc. Subsequent to the December 13, 2007 merger with My EDGAR, Inc., the Company changed its name to Issuer Direct Corporation.The surviving company was formed for the purposes of helping companies produce and distribute their financial and business communications both online and in print. As an issuer services focused company, Issuer Direct Corporation operates under several brands in the market, including Direct Transfer, New York Stock Transfer, iProxy Direct, iFund Direct, iR Direct, QX Interactive, and Issuer Services Group. The Company leverages its securities compliance and regulatory expertise to provide a comprehensive set of services that enhance a client's ability to communicate effectively with its shareholder base while meeting all reporting regulations required.
 
Note 2:
Summary of Significant Accounting Policies
 
The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries, Direct Transfer LLC, and QX Interactive LLC.  Significant intercompany accounts and transactions are eliminated in consolidation.
 
Common Stock Split
 
On October 31, 2011, the Company effected a one-for-ten reverse stock split to shareholders of record as of October 31, 2011.  All share and per share information has been retroactively adjusted to reflect the stock split. The number of authorized shares of the Company's common stock and its par value remain unchanged. Outstanding stock incentive awards are adjusted to give effect to the reverse split and the shares available for future grants will be proportionately reduced.
 
Cash and Cash Equivalents
 
We consider all highly liquid investments with an original maturity of three months or less at the date of purchase to be cash equivalents. Cash and cash equivalents are carried at cost, which approximates fair value.
 
The Company places its cash and cash equivalents on deposit with financial institutions in the United States. The Federal Deposit Insurance Corporation (FDIC) covers $250,000 for substantially all depository accounts and temporarily provides unlimited coverage through December 31, 2012 for certain qualifying and participating non-interest bearing transaction accounts. The Company from time to time may have amounts on deposit in excess of the insured limits. As of December 31, 2012, the Company had $458,372 which exceeds these insured amounts.
 
Revenue Recognition
 
We recognize revenue in accordance with SEC Staff Accounting Bulletin No. 104, “Revenue Recognition,” which requires that: (i) persuasive evidence of an arrangement exists, (ii) delivery has occurred or services have been rendered, (iii) the sales price is fixed or determinable, and (iv) collectability is reasonably assured. We recognize revenue when services are rendered or delivered, where collectability is probable.   Deferred revenue primarily consists of upfront payments for annual service contracts, and is recognized throughout the year as the services are performed.
 
Deferred Costs
 
For all customer sales arrangements in which we defer the recognition of revenue, we also defer the associated costs, such as the personnel or expenses incurred with third parties to perform the services.
 
Property and Equipment
 
Property and equipment is recorded at cost and depreciated over the estimated useful lives of the assets using principally the straight-line method. When items are retired or otherwise disposed of, income is charged or credited for the difference between net book value and proceeds realized thereon. Ordinary maintenance and repairs are charged to expense as incurred, and replacements and betterments are capitalized. The range of estimated useful lives used to calculate depreciation for principal items of property and equipment are as follow:
 
 
ISSUER DIRECT CORPORATION AND SUBSIDIARIES
FOR THE YEARS ENDED DECEMBER 31, 2012 AND 2011
 
Asset Category
 
Depreciation / Amortization Period
Furniture, fixtures and equipment
 
3 to 5 years
Computer equipment and purchased software
 
3 years
Machinery and equipment
 
3 to 5 years
Leasehold Improvements
 
Lesser of 7 years or the lease term

Earnings per Share
 
We calculate earnings per share in accordance with the authoritative guidance for earnings per share, which requires that basic net income per common share be computed by dividing net income for the period by the weighted average number of common shares outstanding during the period. Diluted net income per share is computed by dividing the net income for the period by the weighted average number of common and common equivalent shares, such as convertible preferred stock, outstanding during the period.  Shares issuable upon the exercise of stock options totaling 323,500 and 130,000, respectively, were included in the computation of diluted earnings per common share during the years ended December 31, 2012, and 2011.
 
Allowance for Doubtful Accounts
 
We provide an allowance for doubtful accounts, which is based upon a review of outstanding receivables as well as historical collection information. Credit is granted on an unsecured basis. In determining the amount of the allowance, management is required to make certain estimates and assumptions. The allowance is made up of specific reserves, as deemed necessary, on client account balances, and a reserve based on our historical experience.  The following is a summary of our allowance for doubtful accounts during the years ended December 31, 2012 and 2011:
 
   
Year Ended
December 31,
2012
   
Year Ended
December 31,
2011
 
Beginning balance
  $ 125,987     $ 56,024  
Bad Debt Expense
    65,327       121,949  
Write-offs
    (74,284 )     (51,986 )
Ending Balance
  $ 117,030     $ 125,987  
 
Use of Estimates
 
The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.
 
Income Taxes
 
We comply with the authoritative guidance for accounting for income taxes which requires an asset and liability approach to financial accounting and reporting for income taxes. Deferred income tax assets and liabilities are computed for differences between the financial statement and tax bases of assets and liabilities that will result in future taxable or deductible amounts based on enacted tax laws and rates applicable to the periods in which the differences are expected to affect taxable income. Valuation allowances are established, when necessary, to reduce deferred income tax assets to the amounts expected to be realized.  For any uncertain tax positions, we recognize the impact of a tax position, only if it is more likely than not of being sustained upon examination, based on the technical merits of the position. Our policy regarding the classification of interest and penalties is to classify them as income tax expense in our financial statements, if applicable.  The tax returns for the prior three years are generally subject to review by federal and state taxing authorities.
 
Impairment of Long-lived Assets
 
In accordance with the authoritative guidance for accounting for long-lived assets, such as property and equipment, and intangible assets subject to amortization, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset group may not be recoverable. Recoverability of asset groups to be held and used is measured by a comparison of the carrying amount of an asset group to estimated undiscounted future cash flows expected to be generated by the asset group. If the carrying amount of an asset group exceeds its estimated future cash flows, an impairment charge is recognized by the amount by which the carrying amount of an asset group exceeds fair value of the asset group.   Goodwill is tested for impairment annually or whenever events indicate that the asset may be impaired.
 
 
ISSUER DIRECT CORPORATION AND SUBSIDIARIES
FOR THE YEARS ENDED DECEMBER 31, 2012 AND 2011
 
Fair Value Measurements
 
As of December 31, 2012 and 2011, we do not have any financial assets or liabilities that are required to be, or that we elected to measure, at fair value.
 
We believe that the fair value of our financial instruments, which consist of cash and cash equivalents, accounts receivable, our line of credit, and accounts payable approximate their carrying amounts.
 
Stock-based compensation
 
We account for stock-based compensation under the authoritative guidance for stock compensation. The authoritative guidance for stock compensation requires that companies estimate the fair value of share-based payment awards on the date of the grant using an option-pricing model. The cost is to be recognized over the period during which an employee is required to provide service in exchange for the award. The authoritative guidance for stock compensation also requires the benefit of tax deductions in excess of recognized compensation expense to be reported as a financing cash flow, rather than as an operating cash flow as prescribed under previous accounting rules. This requirement reduces net operating cash flows and increases net financing cash flows in periods subsequent to adoption, only if excess tax benefits exist.
 
Recent Accounting Pronouncements
 
On July 27, 2012, the FASB issued ASU No. No. 2012-02, Intangibles—Goodwill and Other (Topic 350): Testing Indefinite-Lived Intangible Assets for Impairment. The ASU simplifies the guidance for testing the decline in the realizable value (impairment) of indefinite-lived intangible assets other than goodwill. The amendments allow an organization the option to first assess qualitative factors to determine whether it is necessary to perform the quantitative impairment test. An organization electing to perform a qualitative assessment is no longer required to calculate the fair value of an indefinite-lived intangible asset unless the organization determines, based on a qualitative assessment, that it is “more likely than not” that the asset is impaired. Under former guidance, an organization was required to test an indefinite-lived intangible asset for impairment on at least an annual basis by comparing the fair value of the asset with its carrying amount. The amendments in this ASU are effective for annual and interim tests performed for fiscal years beginning after September 15, 2012, early adoption is permitted. The adoption of this ASU did not have a material impact on the Company’s consolidated financial statements.
 
Note 3:
Furniture, Equipment, and Improvements
 
   
December 31,
 
   
2012
   
2011
 
Computers & equipment
  $ 97,482     $ 83,708  
Furniture
    27,479       25,978  
Leasehold improvements
    25,358       21,783  
Total fixed assets, gross
    150,319       131,469  
Less: Accumulated depreciation
    (94,708 )     (64,858 )
Total fixed assets, net
  $ 55,611     $ 66,611  
 
Depreciation expense for the years ended December 31, 2012 and 2011 totaled $29,850 and $30,704, respectively.
 
Note 4: 
Goodwill and Other Intangible Assets
 
The components of goodwill and intangible assets are as follows:

   
December 31, 2012
 
   
Gross Carrying
Amount
   
Accumulated
Amortization
   
Net Carrying
Amount
 
Customer lists
 
$
500,000
 
    
$
(128,333
)
    
$
371,667
 
Customer relationships-noncontractual
   
25,000
     
(25,000
)
   
-
 
Proprietary software
   
51,000
     
(34,333
)
   
16,667
 
Goodwill
   
43,195
     
     
43,195
 
Total intangible assets
 
$
619,195
   
$
(187,666
)
 
$
431,529
 
 
 
ISSUER DIRECT CORPORATION AND SUBSIDIARIES
FOR THE YEARS ENDED DECEMBER 31, 2012 AND 2011
 
   
December 31, 2011
 
   
Gross Carrying
Amount
   
Accumulated
Amortization
   
Net Carrying
Amount
 
Customer lists
 
$
70,000
 
    
$
(31,666
)
    
$
38,334
 
Customer relationships-noncontractual
   
25,000
     
(22,500
)
   
2,500
 
Proprietary software
   
50,000
     
(25,000
)
   
25,000
 
Goodwill
   
43,195
     
     
43,195
 
     Total intangible assets
 
$
188,195
   
$
(79,166
)
 
$
109,029
 

Goodwill
 
At December 31, 2012 and 2011, our recorded goodwill totaled $43,195, which was solely related to our acquisition of Basset Press in July 2007.   We conducted our 2012 annual impairment analysis during the third quarter of 2012 and determined that our goodwill was not impaired.
 
Intangible Assets
 
In July 2007, as part of the Basset Press acquisition, we acquired $105,000 of identifiable intangible assets including $30,000 for customer lists, $25,000 for non-contractual customer relationships, and $50,000 for proprietary software or intellectual property.  These assets have been amortized over their useful lives of five or six years.  In June 2011, we acquired the rights to the customers of Edgar Tech Filing Services for $40,000. This asset has been recorded as a customer list and is being amortized over an estimated useful life of five years.  The Company acquired rights to all customer contracts of privately held SEC Compliance Services, Inc. (“SECCS”) on January 4, 2012.  The purchase price of $425,000 consisted of cash proceeds of $285,000 and 70,000 shares of common stock with a value of $140,000 based on the Company’s stock price of $2.00 per share on the close of business on January 4, 2012. The Company borrowed $275,000 from its line of credit to finance the transaction. The Company is amortizing the purchase price of $425,000 over its estimated useful life of five years.
 
We conducted our annual impairment analyses during the third quarters of 2012 and 2011 and determined that no intangible assets were impaired.
 
The amortization of intangible assets is a charge to operating expenses and totaled $108,500 and $24,000 in the years ended 2012 and 2011, respectively.
 
The future amortization of the identifiable intangible assets is as follows:

Years Ending December 31:
 
 
 
2013
  $ 102,333  
2014
    102,334  
2015
    94,000  
2016
    89,333  
2017
    334  
Total
  $ 388,334  
 
 
ISSUER DIRECT CORPORATION AND SUBSIDIARIES
FOR THE YEARS ENDED DECEMBER 31, 2012 AND 2011
 
Note 5:
Line of Credit
 
On November 5, 2012, the Company renewed their working capital line of credit (the “Line of Credit”), and increased the amount available from $450,000 to $500,000.  The Line of Credit has an interest rate equal to the 30 day LIBOR rate plus 4.5%, and therefore was 6.6% at December 31, 2012.  The Line of Credit has a twelve month term and is renewable annually.  No amounts were outstanding on the Line of Credit as of December 31, 2011.  During the year ended December 31, 2012, the Company borrowed $275,000 under the Line of Credit as part of the purchase of the customer list from SECCS, and repaid $125,000 during the year.  Therefore, the amount owed on the Line of Credit as of December 31, 2012 was $150,000.
 
Note 6:
Preferred stock and common stock
 
On October 31, 2011, the Company effected a one-for-ten reverse stock split to shareholders of record as of October 31, 2011.  All share and per share information has been retroactively adjusted to reflect the stock split. The number of shares of the Company's common stock and its par value remain unchanged. Outstanding stock incentive awards are adjusted to give effect to the reverse split and the shares available for future grants will be proportionately reduced.
 
On March 26, 2012, the Company filed a Certificate of Amendment to the Certificate of Designation for the Series A and B Convertible Preferred Stock (the “Amendment”).  Under the terms of the Amendment, the Series A and Series B Designations were removed.  As a result, at December 31, 2012, the Company has 30,000,000 shares of Preferred Stock authorized, with no shares designated, issued, or outstanding.  On June 29, 2012, the shareholders of the Company approved a reduction in the par value of the Preferred Stock from $1.00 per share to $0.001 per share, which became effective on July 16, 2012.
 
The Company paid cash dividends of $270,590 to holders of shares of common stock during the year ended December 31, 2012.  No dividends were paid during the year ended December 31, 2011.
 
 
ISSUER DIRECT CORPORATION AND SUBSIDIARIES
FOR THE YEARS ENDED DECEMBER 31, 2012 AND 2011
 
During years ended December 31, 2012 and 2011, changes in the shares of our common stock outstanding are as follows:
 
   
Year ended
 December 31,
2012
   
Year ended
December 31,
2011
 
Balance at beginning of year
    1,752,175       1,768,531  
Repurchase and retirement of shares (1)
          (16,356 )
Issuance of common stock for services  (2)
    95,000        
Issuance of shares for acquisition of customer list from SECCS (3)
    70,000        
Shares issued upon exercise of stock options
    20,154        
Balance at end of year
    1,937,329       1,752,175  

1.  
Repurchase and retirement of treasury shares:
 
Year ended December 31, 2011
 
  
During the year ended December 2011, the Company purchased a total of 16,356 shares from shareholders in both private transactions and in the open market for proceeds of $36,545.
 
2.  
Shares issued for services for services:
 
Year ended December 31, 2012

  
On April 2, 2012, the Company issued grants for a total of 95,000 restricted shares of the Company’s common stock (the “Awards”) to its executive officers and certain other employees.  The Awards vest over periods up to two years as stated in the Award Agreements, and will accelerate in the event of a Corporate Transaction, as such term is defined in the Award Agreements. In the event a grantee’s relationship with the Company is terminated for any reason, vesting will immediately cease. These Awards are not part of the 2010 Equity Incentive Plan.
 
3.  
Issuance of shares for acquisition of customer list of SECCS.
 
Year ending December 31, 2012
 
  
As discussed in Note 4, the Company issued 70,000 shares of common stock with a value of $140,000 to the former shareholders of SECCS on January 4, 2012 as part of the consideration given for the purchase of assets obtained from SECCS.
 
Note 7:
Employee Stock Options
 
On August 9, 2010, the shareholders of the Company approved the 2010 Equity Incentive Plan (the “Plan”).  Under the terms of the Plan, 150,000 shares of the Company’s common stock are authorized for the issuance of stock options and restricted stock.  The Plan also provides for an automatic annual increase in the number of authorized shares of common stock issuable beginning in fiscal 2011 equal to the lesser of (a) 2% of shares outstanding on the last day of the immediate preceding fiscal year, (b) 50,000 shares, or (c) such lesser number of shares as the Company’s board of directors shall determine, provided, however, in no event shall the maximum number of shares that may be issued under the Plan pursuant to stock awards be greater than 15% of the aggregate shares outstanding on the last day of the immediately preceding fiscal year.  With the automatic increases, there were 220,416 shares of common stock on January 1, 2012.  On January 20, 2012, the Company’s Board of Directors approved an increase in the number of shares authorized under the Plan from 220,416 to 420,416.This increase was ratified by the shareholders of the Company on June 29, 2012.
 
 
ISSUER DIRECT CORPORATION AND SUBSIDIARIES
FOR THE YEARS ENDED DECEMBER 31, 2012 AND 2011
 
The following is a summary of stock options issued during the year ended December 31, 2012 and 2011:
 
   
Number of Options Outstanding
   
Range of Exercise Price
   
Weighted Average Exercise Price
   
Aggregate Intrinsic Value
 
Balance at December 31, 2010
    100,000     $ 2.10 - $2.32     $ 2.13     $ 16,700  
    Options granted
    30,000     $ 1.70 - $2.30     $ 1.82     $ 13,240  
    Options forfeited
    (2,500 )   $ 1.70 - $2.10     $ 1.78     $ 1,175  
Balance at December 31, 2011
    127,500     $ 1.70 - $2.32     $ 2.07     $ 24,590  
    Options granted
    196,000     $ 0.01 - $3.33     $ 1.37     $ 370,750  
    Options exercised
    (25,154 )   $ 1.70 - $2.10     $ 2.04     $ 35,661  
    Options expired or cancelled
    (70,000 )   $ 0.01     $ 0.01     $ 226,800  
    Options forfeited
    (7,750 )   $ 1.70 - $3.33     $ 2.45     $ 6,438  
Balance at December 31, 2012
    220,596     $ 0.01 - $3.33     $ 2.09     $ 257,835  
 
The aggregate intrinsic value in the table above represents the total pretax intrinsic value (i.e. the aggregate difference between the closing price of our common stock on December 31, 2012 and 2011 of  $3.25 and $2.25, respectively, and the exercise price for in-the-money options) that would have been received by the holders if all instruments had been exercised on December 31, 2012 and 2011.   As of December 31, 2012, there was $147,922 of unrecognized compensation cost related to our unvested stock options, which will be recognized through 2014.
 
The following table summarizes information about stock options outstanding and exercisable at December 31, 2012:
 
      Options Outstanding     Options Exercisable  
Exercise Price
   
Number
   
Weighted Average Remaining Contractual Life (in Years)
   
Number
 
$ 0.01       35,000       9.05       35,000  
$ 1.70       15,000       8.40       15,000  
$ 1.87       3,000       8.40       3,000  
$ 2.10       57,596       7.61       35,096  
$ 2.30       15,000       8.97       15,000  
$ 2.31       16,500       7.61       16,500  
$ 2.81       45,000       5.06       10,000  
$ 3.00       5,000       9.75       5,000  
$ 3.33       28,500       9.25       0  
Total
      220,596       7.74       134,596  
 
Of the 220,596 stock options outstanding, 151,596 are non-qualified stock options.  All of the options have been registered with the SEC.
 
 
ISSUER DIRECT CORPORATION AND SUBSIDIARIES
FOR THE YEARS ENDED DECEMBER 31, 2012 AND 2011
 
The fair value of common stock options issued during the year ended December 31, 2012 and 2011 were estimated on the date of grant using the Black-Scholes option pricing model with the following assumptions used:
 
   
Year ended
 December 31,
2012
   
Year ended
 December 31,
2011
 
Expected dividend yield
    0 %     0 %
Expected stock price volatility
    131 %     157 %
Weighted-average risk-free interest rate
    0.98 %     1.81 %
Weighted-average expected life of options (in years)
    5.5       5.4  
 
During the year ended December 31, 2012 and 2011, we recorded expense of $246,134 and $101,144, respectively, related to these stock options.
 
Note 8:
Commitments and Contingencies
 
Office Lease
 
In August 2010, we signed a six year and two month lease for 16,059 square feet for our corporate headquarters in Morrisville, NC.  At our option, we may terminate the lease anytime after October 31, 2014 in exchange for an early termination fee of $135,000.  If we do not terminate the lease early, our required minimum lease payments are as follows:
 
Year Ended December 31:
     
2013
    137,589  
2014
    141,428  
2015
    144,411  
2016
    123,336  
Thereafter
     
           Total
  $ 546,764  
 
Rental expenses associated with our office leases totaled $155,822 and $153,585 for the years ended December 31, 2012 and 2011, respectively.
 
Litigation
 
On June 24, 2011, Kinder Investments, LP (“Kinder”), a former holder of five shares of the Company’s Series A preferred stock, sued the Company, its current officers and directors, and it’s outside legal counsel, claiming the Company falsely forced the redemption of Kinder’s preferred stock without paying $1,075,000 in accumulated dividends and other amounts it believed was due.  The Company believed the claims were without merit and retained legal counsel and disputed the claims.  The Company settled the litigation on February 22, 2012 on favorable terms without admitting any liability.  The Company recorded litigation expense of $206,263 during the year ended December 31, 2011, of which $130,000 was recorded as an accrued liability at December 31, 2011. All amounts were paid during the first three months of fiscal 2012, and therefore there was no accrual as of December 31, 2012.
 
 
ISSUER DIRECT CORPORATION AND SUBSIDIARIES
FOR THE YEARS ENDED DECEMBER 31, 2012 AND 2011
 
Note 9: 
Concentrations
 
For the years ended December 31, 2012 and December 31, 2011, we generated revenues from the following revenue streams as a percentage of total revenue:
 
   
2012
    2011  
   
Amount
   
Percentage
   
Amount
   
Percentage