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EX-99.1 - PRESS RELEASE - HANOVER INSURANCE GROUP, INC.d429362dex991.htm
8-K - FORM 8-K - HANOVER INSURANCE GROUP, INC.d429362d8k.htm

Exhibit 99.2

 

LOGO

STATISTICAL SUPPLEMENT

THIRD QUARTER 2012


THE HANOVER INSURANCE GROUP

STATISTICAL SUPPLEMENT

 

 

TABLE OF CONTENTS

 

Business Description

   1

Financial Highlights

   2

Consolidated Financial Statements

  

Income Statements

   3

Balance Sheets

   4

GAAP Underwriting Results

  

Consolidated

   5-7

Commercial Lines

   8-10

Personal Lines

   11-13

Chaucer

   14-16

Investments

  

Net Investment Income and Yields

   17

Investment Portfolio

   18

Credit Quality and Duration of Fixed Maturities

   19

Top 10 Corporate and Municipal Fixed Maturity Holdings

   20

Reconciliation of Segment Income to Net Income

   21

Other Information

  

Non-GAAP Financial Measures

   22

Corporate Information

   23

Market and Dividend Information

   23

Financial Strength and Debt Ratings

   23


THE HANOVER INSURANCE GROUP

BASIS OF PRESENTATION

Information contained in this document includes the results of Chaucer from the acquisition date of July 1, 2011 onward.

Prior periods were restated for the effect of the Company’s adoption of the new Deferred Acquisition Cost (“DAC”) methodology on the Balance Sheet and Income Statement.

BUSINESS DESCRIPTIONS

COMMERCIAL LINES

Commercial multiple peril coverage insures businesses against third party liability from accidents occurring on their premises or arising out of their operations, such as injuries sustained from products sold. It also insures business property for damage, such as that caused by fire, wind, hail, water damage (except for flooding), theft and vandalism.

Commercial automobile coverage insures businesses against losses incurred from personal bodily injury, bodily injury to third parties, property damage to an insured’s vehicle, and property damage to other vehicles and property.

Workers’ compensation coverage insures employers against employee medical and indemnity claims resulting from injuries related to work. Workers’ compensation policies are often written in conjunction with other commercial policies.

Other Commercial Lines is comprised of inland marine, which insures businesses against physical losses to property, such as contractor’s equipment, builders’ risk and goods in transit. We also offer underwriting and managing of program business, including to under-served markets where there are specialty coverage or risk management needs. Other Commercial Lines also includes bonds, which provides businesses with contract surety coverage in the event of performance or payment claims, and commercial surety coverage related to fiduciary or regulatory obligations. Also included in Other Commercial Lines coverages are umbrella, general liability, fire, specialty property, and professional and management liability.

PERSONAL LINES

Personal automobile coverage insures individuals against losses incurred from personal bodily injury, bodily injury to third parties, property damage to an insured’s vehicle, and property damage to other vehicles and other property.

Homeowners coverage insures individuals for losses to their residences and personal property, such as those caused by fire, wind, hail, water damage (except for flooding), theft and vandalism, and against third party liability claims.

Other Personal Lines are comprised of personal inland marine (jewelry, art, etc.), umbrella, fire, personal watercraft, earthquake and other miscellaneous coverages.

CHAUCER

The Chaucer reporting segment represents THG’s international business written through Lloyd’s and includes international property, marine and aviation, energy, UK motor and international casualty and other coverages.

Property coverage, including direct, facultative and treaty property accounts, insures property, including commercial, auto, and industrial businesses, against physical loss or damage and business interruption. The property treaty account comprises mainly catastrophe and per risk excess contract acceptances, with a small amount of proportional treaty and reinsurance assumed business.

Marine and Aviation includes coverages that insure marine hull, excess of loss, liability, cargo and specie, in addition to political risk, war, and satellite business coverages. It also includes aviation coverages that insure airline hull and liability, general aviation and refuellers and products.

Energy coverage, encompassing exploration and production, construction, liabilities downstream and renewables, insures energy businesses against physical damage, business interruption, control of well, seepage and pollution and liabilities. Energy also includes Nuclear, which predominantly provides coverage relating to power generation at nuclear power stations.

UK Motor coverage insures the UK private car and fleet markets. In addition, it writes specialist classes including commercial vehicle, taxi, motorcycle, motor trade and classic/specialist vehicles, as well as other UK small commercial products.

Casualty and Other Lines includes coverages that insure financial institutions crime and professional indemnity, medical malpractice, workers’ compensation and professional, managerial and general liability, as well as syndicate participations.

OTHER PROPERTY AND CASUALTY

Other Property and Casualty segment consists of Opus, which provides investment advisory services to affiliates and also manages assets for unaffiliated institutions such as insurance companies, retirement plans and foundations; earnings on holding company assets; and voluntary pools business which is in run-off.

 

1


THE HANOVER INSURANCE GROUP

FINANCIAL HIGHLIGHTS

 

(In millions, except earnings per share)

   Q3
2011
    Q4
2011
     Q1
2012
     Q2
2012
     Q3
2012
     Sep-YTD
2011
    Sep-YTD
2012
 

PREMIUMS

                  

Gross premiums written

   $ 1,198.3      $ 1,133.0       $ 1,287.8       $ 1,417.1       $ 1,291.9       $ 2,926.2      $ 3,996.8   

Net premiums written

     1,051.0        977.1         1,016.8         1,197.6         1,120.1         2,616.3        3,334.5   

Net premiums earned

     1,018.6        1,047.8         1,035.6         1,050.0         1,071.0         2,550.8        3,156.6   

EARNINGS

                  

Segment income (loss) before interest and taxes

   $ (8.2   $ 77.5       $ 85.7       $ 31.0       $ 62.9       $ (5.7   $ 179.6   

Segment income (loss) after taxes

     (18.8     45.5         46.0         10.0         32.5         (31.3     88.5   

Income (loss) from continuing operations

     (10.0     46.4         50.7         9.8         40.9         (14.9     101.4   

Net income (loss)

     (10.0     49.6         49.7         20.8         40.4         (12.9     110.9   

PER SHARE DATA (DILUTED) (1)

                  

Segment income (loss) after taxes

   $ (0.41   $ 1.00       $ 1.01       $ 0.22       $ 0.72       $ (0.69   $ 1.95   

Income (loss) from continuing operations

     (0.22     1.02         1.11         0.22         0.90         (0.33     2.23   

Net income (loss)

     (0.22     1.09         1.09         0.46         0.89         (0.28     2.44   

Weighted average shares outstanding (1)

     45.3        45.3         45.5         45.4         45.2         45.4        45.4   

BALANCE SHEET

 

(In millions, except per share data)

   September 30
2011
    December 31
2011
    March 31
2012
    June 30
2012
    September 30
2012
 

Total assets

   $ 12,658.4      $ 12,598.6      $ 12,913.4      $ 13,118.7      $ 13,330.1   

Total loss and loss adjustment expense reserves

     5,722.0        5,760.3        5,827.3        5,853.4        5,938.9   

Total shareholders’ equity

     2,428.8        2,484.0        2,579.0        2,617.5        2,699.4   

U.S. Property and Casualty Companies

          

Statutory surplus

   $ 1,538.5      $ 1,582.8      $ 1,681.1      $ 1,655.1      $ 1,670.8   

Premium to surplus ratio

     2.02:1        2.00:1        1.92:1        1.98:1        2.01:1   

Book value per share

   $ 54.40      $ 55.67      $ 57.65      $ 58.81      $ 61.00   

Book value per share, excluding net unrealized investment gains and losses, net of tax

   $ 51.06      $ 51.58      $ 52.32      $ 53.10      $ 53.82   

Tangible book value per share (total book value excluding goodwill and intangibles)

   $ 46.61      $ 48.29      $ 50.31      $ 51.53      $ 53.69   

Shares outstanding

     44.6        44.6        44.7        44.5        44.3   

Total debt/equity

     37.1     36.7     35.6     35.1     34.0

Total debt/total capital

     27.1     26.8     26.3     26.0     25.4

 

(1) Weighted average shares outstanding and per diluted share amounts in the third quarter of 2011 excludes common stock equivalents, as the impact of these instruments was anti-dilutive.

 

2


THE HANOVER INSURANCE GROUP

CONSOLIDATED INCOME STATEMENTS

 

     Three Months ended September 30     Nine Months ended September 30  

(In millions)

   2012     2011     % Change     2012      2011     % Change  

REVENUES

             

Premiums earned

   $ 1,071.0      $ 1,018.6        5.1      $ 3,156.6       $ 2,550.8        23.7   

Net investment income

     69.2        67.8        2.1        206.5         189.2        9.1   

Total net realized investment gains

     5.0        8.2        (39.0     4.7         24.9        (81.1

Fees and other income

     12.5        13.4        (6.7     38.9         30.8        26.3   
  

 

 

   

 

 

   

 

 

   

 

 

    

 

 

   

 

 

 

Total revenues

     1,157.7        1,108.0        4.5        3,406.7         2,795.7        21.9   
  

 

 

   

 

 

   

 

 

   

 

 

    

 

 

   

 

 

 

LOSSES AND EXPENSES

             

Losses and loss adjustment expenses

     708.4        734.9        (3.6     2,101.9         1,863.4        12.8   

Policy acquisition expenses

     235.8        222.3        6.1        697.0         547.5        27.3   

Interest expense

     14.6        17.4        (16.1     46.7         38.6        21.0   

Other operating expenses

     145.7        152.7        (4.6     426.0         388.2        9.7   
  

 

 

   

 

 

   

 

 

   

 

 

    

 

 

   

 

 

 

Total losses and expenses

     1,104.5        1,127.3        (2.0     3,271.6         2,837.7        15.3   
  

 

 

   

 

 

   

 

 

   

 

 

    

 

 

   

 

 

 

Income (loss) from continuing operations before income taxes

     53.2        (19.3     N/M        135.1         (42.0     N/M   

Income tax expense (benefit)

     12.3        (9.3     N/M        33.7         (27.1     N/M   
  

 

 

   

 

 

   

 

 

   

 

 

    

 

 

   

 

 

 

Income (loss) from continuing operations

     40.9        (10.0     N/M        101.4         (14.9     N/M   

Discontinued operations

     (0.5     —          N/M        9.5         2.0        N/M   
  

 

 

   

 

 

   

 

 

   

 

 

    

 

 

   

 

 

 

Net income (loss)

   $ 40.4      $ (10.0     N/M      $ 110.9       $ (12.9     N/M   
  

 

 

   

 

 

   

 

 

   

 

 

    

 

 

   

 

 

 

 

3


THE HANOVER INSURANCE GROUP

CONSOLIDATED BALANCE SHEETS

 

(In millions, except per share data)

   September 30
2012
    December 31
2011
    % Change  

ASSETS

      

Investments:

      

Fixed maturities, at fair value (amortized cost of $6,363.6 and $6,008.7)

   $ 6,794.9      $ 6,284.7        8.1   

Equity securities, at fair value (cost of $363.0 and $239.9)

     392.8        246.4        59.4   

Other investments

     257.1        190.2        35.2   
  

 

 

   

 

 

   

 

 

 

Total investments

     7,444.8        6,721.3        10.8   
  

 

 

   

 

 

   

 

 

 

Cash and cash equivalents

     462.0        820.4        (43.7

Accrued investment income

     74.8        71.8        4.2   

Premiums and accounts receivable, net

     1,350.5        1,168.1        15.6   

Reinsurance recoverable on paid and unpaid losses and unearned premiums

     2,444.6        2,262.2        8.1   

Deferred policy acquisition costs

     501.3        458.6        9.3   

Deferred income taxes

     206.5        274.0        (24.6

Goodwill

     184.8        185.5        (0.4

Other assets

     531.0        515.5        3.0   

Assets of discontinued operations

     129.8        121.2        7.1   
  

 

 

   

 

 

   

 

 

 

Total assets

   $ 13,330.1      $ 12,598.6        5.8   
  

 

 

   

 

 

   

 

 

 

LIABILITIES AND SHAREHOLDERS’ EQUITY

      

LIABILITIES

      

Loss and loss adjustment expense reserves

   $ 5,938.9      $ 5,760.3        3.1   

Unearned premiums

     2,555.7        2,292.1        11.5   

Expenses and taxes payable

     618.5        642.9        (3.8

Reinsurance premiums payable

     473.9        378.9        25.1   

Debt

     917.5        911.1        0.7   

Liabilities of discontinued operations

     126.2        129.3        (2.4
  

 

 

   

 

 

   

 

 

 

Total liabilities

     10,630.7        10,114.6        5.1   
  

 

 

   

 

 

   

 

 

 

SHAREHOLDERS’ EQUITY

      

Preferred stock, par value $0.01 per share; 20.0 million shares authorized; none issued

     —          —          —     

Common stock, par value $0.01 per share; 300.0 million shares authorized; 60.5 million shares issued

     0.6        0.6        —     

Additional paid-in capital

     1,785.0        1,784.8        —     

Accumulated other comprehensive income

     364.0        210.4        73.0   

Retained earnings

     1,282.1        1,211.3        5.8   

Treasury stock at cost (16.2 and 15.9 million shares)

     (732.3     (723.1     1.3   
  

 

 

   

 

 

   

 

 

 

Total shareholders’ equity

     2,699.4        2,484.0        8.7   
  

 

 

   

 

 

   

 

 

 

Total liabilities and shareholders’ equity

   $ 13,330.1      $ 12,598.6        5.8   
  

 

 

   

 

 

   

 

 

 

 

4


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

CONSOLIDATED

Three Months ended September 30

 

    2012     2011  
    Commercial     Personal           Other     Total     Commercial     Personal           Other     Total  

(In millions, except percentage data)

  Lines     Lines     Chaucer     P&C     P&C     Lines     Lines     Chaucer     P&C     P&C  

Gross premiums written

  $ 571.6      $ 430.3      $ 290.0      $ —        $ 1,291.9      $ 501.3      $ 415.1      $ 281.9      $ —        $ 1,198.3   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

  $ 500.0      $ 393.7      $ 226.4      $ —        $ 1,120.1      $ 438.4      $ 390.3      $ 222.3      $ —        $ 1,051.0   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

  $ 461.1      $ 366.5      $ 242.9      $ 0.5      $ 1,071.0      $ 410.1      $ 363.7      $ 244.8      $ —        $ 1,018.6   

Losses and LAE:

                   

Current accident year, excluding catastrophe losses

    295.2        241.5        128.0        0.1        664.8        270.7        253.3        140.0        0.1        664.1   

Prior year (favorable) unfavorable reserve development

    4.4        3.6        (17.1     0.8        (8.3     (3.6     (8.5     (16.6     (0.1     (28.8

Catastrophe losses

    17.0        27.7        7.2        —          51.9        39.8        46.2        13.6        —          99.6   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

    316.6        272.8        118.1        0.9        708.4        306.9        291.0        137.0        —          734.9   

Policy acquisition and other underwriting expenses

    172.3        102.1        94.1        0.7        369.2        160.3        101.8        95.7        —          357.8   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

GAAP underwriting profit (loss)

    (27.8     (8.4     30.7        (1.1     (6.6     (57.1     (29.1     12.1        —          (74.1

Net investment income

    35.6        21.6        10.2        1.7        69.1        34.0        22.7        8.6        2.5        67.8   

Other income

    2.2        3.5        6.1        2.4        14.2        5.3        3.5        4.1        1.7        14.6   

Other operating expenses

    (1.9     (2.0     (5.0     (4.9     (13.8     (4.7     (2.1     (4.9     (4.8     (16.5
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Segment income (loss) before income taxes

  $ 8.1      $ 14.7      $ 42.0      $ (1.9   $ 62.9      $ (22.5   $ (5.0   $ 19.9      $ (0.6   $ (8.2
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loss and LAE ratio:

                   

Current accident year, excluding catastrophe losses

    63.9     65.8     52.7     N/M        62.1     66.1     69.6     57.2     N/M        65.2

Prior year (favorable) unfavorable reserve development

    1.0     1.0     (7.0 )%      N/M        (0.8 )%      (0.9 )%      (2.3 )%      (6.8 )%      N/M        (2.8 )% 

Catastrophe losses

    3.7     7.6     3.0     N/M        4.8     9.7     12.7     5.6     N/M        9.8
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

    68.6     74.4     48.7     N/M        66.1     74.9     80.0     56.0     N/M        72.2

Expense ratio

    37.2     27.0     38.7     N/M        34.1     38.8     27.1     39.1     N/M        34.7
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio

    105.8     101.4     87.4     N/M        100.2     113.7     107.1     95.1     N/M        106.9
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Change in policies in force

    8.7     (2.4 )%            9.1     (3.0 )%       

Retention

    82.5     80.6           83.8     80.3      

 

5


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

CONSOLIDATED

Nine Months ended September 30

 

    2012     2011  

(In millions, except percentage data)

  Commercial
Lines
    Personal
Lines
    Chaucer     Other
P&C
    Total
P&C
    Commercial
Lines
    Personal
Lines
    Chaucer     Other
P&C
    Total
P&C
 

Gross premiums written

  $ 1,668.4      $ 1,217.8      $ 1,110.3      $ 0.3      $ 3,996.8      $ 1,462.7      $ 1,181.3      $ 281.9      $ 0.3      $ 2,926.2   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

  $ 1,465.6      $ 1,112.2      $ 756.4      $ 0.3      $ 3,334.5      $ 1,287.4      $ 1,106.3      $ 222.3      $ 0.3      $ 2,616.3   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

  $ 1,345.2      $ 1,094.1      $ 716.4      $ 0.9      $ 3,156.6      $ 1,219.4      $ 1,086.5      $ 244.8      $ 0.1      $ 2,550.8   

Losses and LAE:

                   

Current accident year, excluding catastrophe losses

    827.8        704.9        410.6        0.3        1,943.6        755.5        734.2        140.0        0.3        1,630.0   

Prior year (favorable) unfavorable reserve development

    19.4        15.2        (43.9     1.0        (8.3     (27.2     (28.5     (16.6     (0.3     (72.6

Catastrophe losses

    66.5        83.1        17.0        —          166.6        144.4        148.0        13.6        —          306.0   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

    913.7        803.2        383.7        1.3        2,101.9        872.7        853.7        137.0        —          1,863.4   

Policy acquisition and other underwriting expenses

    506.5        305.5        268.1        1.9        1,082.0        479.9        302.5        95.7        —          878.1   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

GAAP underwriting profit (loss)

    (75.0     (14.6     64.6        (2.3     (27.3     (133.2     (69.7     12.1        0.1        (190.7

Net investment income

    106.3        64.5        29.8        5.7        206.3        101.6        68.5        8.6        10.5        189.2   

Other income

    10.4        10.2        16.5        6.7        43.8        15.6        9.8        4.1        5.0        34.5   

Other operating expenses

    (9.1     (5.6     (13.6     (14.9     (43.2     (13.6     (6.1     (4.9     (14.1     (38.7
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Segment income (loss) before income taxes

  $ 32.6      $ 54.5      $ 97.3      $ (4.8   $ 179.6      $ (29.6   $ 2.5      $ 19.9      $ 1.5      $ (5.7
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loss and LAE ratio:

                   

Current accident year, excluding catastrophe losses

    61.7     64.4     57.3     N/M        61.6     62.0     67.6     57.2     N/M        63.9

Prior year (favorable) unfavorable reserve development

    1.4     1.4     (6.1 )%      N/M        (0.3 )%      (2.2 )%      (2.6 )%      (6.8 )%      N/M        (2.8 )% 

Catastrophe losses

    4.9     7.6     2.4     N/M        5.3     11.8     13.6     5.6     N/M        12.0
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

    68.0     73.4     53.6     N/M        66.6     71.6     78.6     56.0     N/M        73.1

Expense ratio

    37.4     27.1     37.4     N/M        33.9     39.1     27.0     39.1     N/M        33.9
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio

    105.4     100.5     91.0     N/M        100.5     110.7     105.6     95.1     N/M        107.0
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Change in policies in force

    8.7     (2.4 )%            9.1     (3.0 )%       

Retention

    83.7     80.6           83.5     80.3      

 

6


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING INFORMATION AND RELATED RATIOS

CONSOLIDATED

 

     Q3     Q4     Q1     Q2     Q3     Sep-YTD     Sep-YTD  

(In millions, except percentage data)

   2011     2011     2012     2012     2012     2011     2012  

Gross premiums written

   $ 1,198.3      $ 1,133.0      $ 1,287.8      $ 1,417.1      $ 1,291.9      $ 2,926.2      $ 3,996.8   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

   $ 1,051.0      $ 977.1      $ 1,016.8      $ 1,197.6      $ 1,120.1      $ 2,616.3      $ 3,334.5   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 1,018.6      $ 1,047.8      $ 1,035.6      $ 1,050.0      $ 1,071.0      $ 2,550.8      $ 3,156.6   

Losses and LAE:

              

Current accident year, excluding catastrophe losses

     664.1        662.5        638.0        640.8        664.8        1,630.0        1,943.6   

Prior year (favorable) unfavorable reserve development

     (28.8     (30.7     (17.2     17.2        (8.3     (72.6     (8.3

Catastrophe losses

     99.6        55.6        40.6        74.1        51.9        306.0        166.6   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     734.9        687.4        661.4        732.1        708.4        1,863.4        2,101.9   

Policy acquisition and other underwriting expenses

     357.8        353.7        358.2        354.6        369.2        878.1        1,082.0   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

GAAP underwriting profit (loss)

   $ (74.1   $ 6.7      $ 16.0      $ (36.7   $ (6.6   $ (190.7   $ (27.3
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loss and LAE ratio:

              

Current accident year, excluding catastrophe losses

     65.2     63.2     61.7     61.1     62.1     63.9     61.6

Prior year (favorable) unfavorable reserve development

     (2.8 )%      (2.9 )%      (1.7 )%      1.6     (0.8 )%      (2.8 )%      (0.3 )% 

Catastrophe losses

     9.8     5.3     3.9     7.1     4.8     12.0     5.3
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     72.2     65.6     63.9     69.8     66.1     73.1     66.6

Expense ratio

     34.7     33.4     34.2     33.3     34.1     33.9     33.9
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio

     106.9     99.0     98.1     103.1     100.2     107.0     100.5
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio, excluding catastrophe losses

     97.1     93.7     94.2     96.0     95.4     95.0     95.2

Current accident year combined ratio, excluding catastrophe losses

     99.9     96.6     95.9     94.4     96.2     97.8     95.5

 

7


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

COMMERCIAL LINES

Three Months ended September 30

 

     2012     2011  

(In millions, except percentage data)

   Multiple
Peril
    Auto     Workers’
Comp
    Other     Total     Multiple
Peril
    Auto     Workers’
Comp
    Other     Total  

Net premiums written

   $ 172.9      $ 71.8      $ 49.9      $ 205.4      $ 500.0      $ 152.8      $ 64.0      $ 43.5      $ 178.1      $ 438.4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 149.8      $ 67.6      $ 48.7      $ 195.0      $ 461.1      $ 136.8      $ 61.2      $ 43.3      $ 168.8      $ 410.1   

Losses and LAE:

                    

Current accident year, excluding catastrophe losses

     88.1        47.9        34.7        124.5        295.2        86.8        39.6        33.8        110.5        270.7   

Prior year (favorable) unfavorable reserve development

     (1.6     3.2        (2.2     5.0        4.4        (5.8     0.9        (2.2     3.5        (3.6

Catastrophe losses

     8.8        0.3        —          7.9        17.0        22.9        2.2        —          14.7        39.8   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     95.3        51.4        32.5        137.4        316.6        103.9        42.7        31.6        128.7        306.9   

Policy acquisition and other underwriting expenses

             172.3                160.3   
          

 

 

           

 

 

 

GAAP underwriting loss

             (27.8             (57.1

Net investment income

             35.6                34.0   

Other income

             2.2                5.3   

Other operating expenses

             (1.9             (4.7
          

 

 

           

 

 

 

Segment income (loss) before income taxes

           $ 8.1              $ (22.5
          

 

 

           

 

 

 

Loss and LAE ratio:

                    

Current accident year, excluding catastrophe losses

     58.8     70.9     71.2     63.7     63.9     63.4     64.7     78.1     65.4     66.1

Prior year (favorable) unfavorable reserve development

     (1.1 )%      4.7     (4.5 )%      2.6     1.0     (4.2 )%      1.5     (5.1 )%      2.1     (0.9 )% 

Catastrophe losses

     5.9     0.4     N/M        4.1     3.7     16.7     3.6     N/M        8.7     9.7
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     63.6     76.0     66.7     70.4     68.6     75.9     69.8     73.0     76.2     74.9

Expense ratio

             37.2             38.8
          

 

 

           

 

 

 

Combined ratio

             105.8             113.7
          

 

 

           

 

 

 

Change in policies in force

     2.5     3.4     9.0     16.3     8.7     4.1     11.1     11.5     12.5     9.1

Retention

     84.0     80.9     78.9     N/M        82.5     85.9     82.5     75.6     N/M        83.8

 

8


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

COMMERCIAL LINES

Nine Months ended September 30

 

     2012     2011  

(In millions, except percentage data)

   Multiple
Peril
    Auto     Workers’
Comp
    Other     Total     Multiple
Peril
    Auto     Workers’
Comp
    Other     Total  

Net premiums written

   $ 474.4      $ 213.5      $ 153.7      $ 624.0      $ 1,465.6      $ 434.7      $ 190.7      $ 133.5      $ 528.5      $ 1,287.4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 437.0      $ 197.7      $ 141.7      $ 568.8      $ 1,345.2      $ 416.3      $ 183.7      $ 128.7      $ 490.7      $ 1,219.4   

Losses and LAE:

                    

Current accident year, excluding catastrophe losses

     251.6        134.3        105.4        336.5        827.8        259.6        113.2        99.6        283.1        755.5   

Prior year (favorable) unfavorable reserve development

     (13.6     11.8        (5.2     26.4        19.4        (17.4     2.3        (12.8     0.7        (27.2

Catastrophe losses

     52.9        1.1        —          12.5        66.5        102.6        3.1        —          38.7        144.4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     290.9        147.2        100.2        375.4        913.7        344.8        118.6        86.8        322.5        872.7   

Policy acquisition and other underwriting expenses

             506.5                479.9   
          

 

 

           

 

 

 

GAAP underwriting loss

             (75.0             (133.2

Net investment income

             106.3                101.6   

Other income

             10.4                15.6   

Other operating expenses

             (9.1             (13.6
          

 

 

           

 

 

 

Segment income (loss) before income taxes

           $ 32.6              $ (29.6
          

 

 

           

 

 

 

Loss and LAE ratio:

                    

Current accident year, excluding catastrophe losses

     57.6     67.8     74.4     59.2     61.7     62.4     61.5     77.4     57.7     62.0

Prior year (favorable) unfavorable reserve development

     (3.1 )%      6.0     (3.7 )%      4.6     1.4     (4.2 )%      1.3     (9.9 )%      0.1     (2.2 )% 

Catastrophe losses

     12.1     0.6     N/M        2.2     4.9     24.6     1.7     N/M        7.9     11.8
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     66.6     74.4     70.7     66.0     68.0     82.8     64.5     67.5     65.7     71.6

Expense ratio

             37.4             39.1
          

 

 

           

 

 

 

Combined ratio

             105.4             110.7
          

 

 

           

 

 

 

Change in policies in force

     2.5     3.4     9.0     16.3     8.7     4.1     11.1     11.5     12.5     9.1

Retention

     84.9     83.2     79.8     N/M        83.7     85.4     81.3     79.8     N/M        83.5

 

9


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING INFORMATION AND RELATED RATIOS

COMMERCIAL LINES

 

    Q3     Q4     Q1     Q2     Q3     Sep-YTD     Sep-YTD  

(In millions, except percentage data)

  2011     2011     2012     2012     2012     2011     2012  

Gross premiums written

  $ 501.3      $ 475.3      $ 532.6      $ 564.2      $ 571.6      $ 1,462.7      $ 1,668.4   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

  $ 438.4      $ 415.7      $ 468.9      $ 496.7      $ 500.0      $ 1,287.4      $ 1,465.6   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

  $ 410.1      $ 422.3      $ 434.9      $ 449.2      $ 461.1      $ 1,219.4      $ 1,345.2   

Losses and LAE:

             

Current accident year, excluding catastrophe losses

    270.7        249.3        256.3        276.3        295.2        755.5        827.8   

Prior year (favorable) unfavorable reserve development

    (3.6     (7.5     0.5        14.5        4.4        (27.2     19.4   

Catastrophe losses

    39.8        4.0        11.1        38.4        17.0        144.4        66.5   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

    306.9        245.8        267.9        329.2        316.6        872.7        913.7   

Policy acquisition and other underwriting expenses

    160.3        166.3        169.5        164.7        172.3        479.9        506.5   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

GAAP underwriting profit (loss)

  $ (57.1   $ 10.2      $ (2.5   $ (44.7   $ (27.8   $ (133.2   $ (75.0
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loss and LAE ratio:

             

Current accident year, excluding catastrophe losses

    66.1     59.1     58.9     61.6     63.9     62.0     61.7

Prior year (favorable) unfavorable reserve development

    (0.9 )%      (1.8 )%      0.1     3.2     1.0     (2.2 )%      1.4

Catastrophe losses

    9.7     0.9     2.6     8.5     3.7     11.8     4.9
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

    74.9     58.2     61.6     73.3     68.6     71.6     68.0

Expense ratio

    38.8     39.2     38.7     36.4     37.2     39.1     37.4
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio

    113.7     97.4     100.3     109.7     105.8     110.7     105.4
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio, excluding catastrophe losses

    104.0     96.5     97.7     101.2     102.1     98.9     100.5

Current accident year combined ratio, excluding catastrophe losses

    104.9     98.3     97.6     98.0     101.1     101.1     99.1

 

10


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

PERSONAL LINES

Three Months ended September 30

 

    2012     2011  

(In millions, except percentage data)

  Auto     Home     Other     Total     Auto     Home     Other     Total  

Net premiums written

  $ 239.0      $ 143.2      $ 11.5      $ 393.7      $ 233.7      $ 144.8      $ 11.8      $ 390.3   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

  $ 228.9      $ 127.0      $ 10.6      $ 366.5      $ 228.8      $ 124.3      $ 10.6      $ 363.7   

Losses and LAE:

               

Current accident year, excluding catastrophe losses

    168.6        68.6        4.3        241.5        170.2        77.7        5.4        253.3   

Prior year (favorable) unfavorable reserve development

    3.3        0.4        (0.1     3.6        (9.5     0.4        0.6        (8.5

Catastrophe losses

    3.7        23.6        0.4        27.7        2.7        42.1        1.4        46.2   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

    175.6        92.6        4.6        272.8        163.4        120.2        7.4        291.0   

Policy acquisition and other underwriting expenses

          102.1              101.8   
       

 

 

         

 

 

 

GAAP underwriting loss

          (8.4           (29.1

Net investment income

          21.6              22.7   

Other income

          3.5              3.5   

Other operating expenses

          (2.0           (2.1
       

 

 

         

 

 

 

Segment income (loss) before income taxes

        $ 14.7            $ (5.0
       

 

 

         

 

 

 

Loss and LAE ratio:

               

Current accident year, excluding catastrophe losses

    73.7     54.1     40.5     65.8     74.4     62.5     50.9     69.6

Prior year (favorable) unfavorable reserve development

    1.4     0.3     (0.9 )%      1.0     (4.2 )%      0.3     5.7     (2.3 )% 

Catastrophe losses

    1.6     18.6     3.8     7.6     1.2     33.9     13.2     12.7
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

    76.7     73.0     43.4     74.4     71.4     96.7     69.8     80.0

Expense ratio

          27.0           27.1
       

 

 

         

 

 

 

Combined ratio

          101.4           107.1
       

 

 

         

 

 

 

Change in policies in force

    (1.8 )%      (2.5 )%      (8.1 )%      (2.4 )%      (5.0 )%      (0.6 )%      (6.0 )%      (3.0 )% 

Retention

    79.0     81.8     N/M        80.6     78.5     81.7     N/M        80.3

 

11


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

PERSONAL LINES

Nine Months ended September 30

 

    2012     2011  

(In millions, except percentage data)

  Auto     Home     Other     Total     Auto     Home     Other     Total  

Net premiums written

  $ 699.6      $ 380.5      $ 32.1      $ 1,112.2      $ 694.4      $ 379.2      $ 32.7      $ 1,106.3   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

  $ 681.5      $ 380.6      $ 32.0      $ 1,094.1      $ 686.8      $ 368.0      $ 31.7      $ 1,086.5   

Losses and LAE:

               

Current accident year, excluding catastrophe losses

    498.3        193.7        12.9        704.9        504.2        217.2        12.8        734.2   

Prior year (favorable) unfavorable reserve development

    10.0        4.2        1.0        15.2        (28.8     (1.4     1.7        (28.5

Catastrophe losses

    9.1        72.3        1.7        83.1        9.0        135.8        3.2        148.0   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

    517.4        270.2        15.6        803.2        484.4        351.6        17.7        853.7   

Policy acquisition and other underwriting expenses

          305.5              302.5   
       

 

 

         

 

 

 

GAAP underwriting loss

          (14.6           (69.7

Net investment income

          64.5              68.5   

Other income

          10.2              9.8   

Other operating expenses

          (5.6           (6.1
       

 

 

         

 

 

 

Segment income before income taxes

        $ 54.5            $ 2.5   
       

 

 

         

 

 

 

Loss and LAE ratio:

               

Current accident year, excluding catastrophe losses

    73.1     50.9     40.4     64.4     73.4     59.1     40.3     67.6

Prior year (favorable) unfavorable reserve development

    1.5     1.1     3.1     1.4     (4.2 )%      (0.4 )%      5.4     (2.6 )% 

Catastrophe losses

    1.3     19.0     5.3     7.6     1.3     36.9     10.1     13.6
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

    75.9     71.0     48.8     73.4     70.5     95.6     55.8     78.6

Expense ratio

          27.1           27.0
       

 

 

         

 

 

 

Combined ratio

          100.5           105.6
       

 

 

         

 

 

 

Change in policies in force

    (1.8 )%      (2.5 )%      (8.1 )%      (2.4 )%      (5.0 )%      (0.6 )%      (6.0 )%      (3.0 )% 

Retention

    79.0     81.8     N/M        80.6     78.5     81.7     N/M        80.3

 

12


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING INFORMATION AND RELATED RATIOS

PERSONAL LINES

 

    Q3     Q4     Q1     Q2     Q3     Sep-YTD     Sep-YTD  

(In millions, except percentage data)

  2011     2011     2012     2012     2012     2011     2012  

Gross premiums written

  $ 415.1      $ 380.0      $ 373.2      $ 414.3      $ 430.3      $ 1,181.3      $ 1,217.8   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

  $ 390.3      $ 354.9      $ 347.4      $ 371.1      $ 393.7      $ 1,106.3      $ 1,112.2   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

  $ 363.7      $ 364.0      $ 363.3      $ 364.3      $ 366.5      $ 1,086.5      $ 1,094.1   

Losses and LAE:

             

Current accident year, excluding catastrophe losses

    253.3        254.0        229.9        233.5        241.5        734.2        704.9   

Prior year (favorable) unfavorable reserve development

    (8.5     (4.5     3.8        7.8        3.6        (28.5     15.2   

Catastrophe losses

    46.2        15.7        23.0        32.4        27.7        148.0        83.1   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

    291.0        265.2        256.7        273.7        272.8        853.7        803.2   

Policy acquisition and other underwriting expenses

    101.8        101.7        102.4        101.0        102.1        302.5        305.5   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

GAAP underwriting profit (loss)

  $ (29.1   $ (2.9   $ 4.2      $ (10.4   $ (8.4   $ (69.7   $ (14.6
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loss and LAE ratio:

             

Current accident year, excluding catastrophe losses

    69.6     69.7     63.4     64.1     65.8     67.6     64.4

Prior year (favorable) unfavorable reserve development

    (2.3 )%      (1.2 )%      1.0     2.1     1.0     (2.6 )%      1.4

Catastrophe losses

    12.7     4.3     6.3     8.9     7.6     13.6     7.6
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

    80.0     72.8     70.7     75.1     74.4     78.6     73.4

Expense ratio

    27.1     27.1     27.3     26.9     27.0     27.0     27.1
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio

    107.1     99.9     98.0     102.0     101.4     105.6     100.5
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio, excluding catastrophe losses

    94.4     95.6     91.7     93.1     93.8     92.0     92.9

Current accident year combined ratio, excluding catastrophe losses

    96.7     96.8     90.7     91.0     92.8     94.6     91.5

 

13


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

CHAUCER

Three Months ended September 30

 

    2012     2011  

(In millions, except percentage data)

  Property     Marine &
Aviation
    Energy     UK
Motor
    Casualty
& Other
    Total     Property     Marine &
Aviation
    Energy     UK
Motor
    Casualty
and Other
    Total  

Gross premiums written

  $ 41.6      $ 67.8      $ 42.2      $ 89.7      $ 48.7      $ 290.0      $ 52.6      $ 69.4      $ 43.3      $ 71.7      $ 44.9      $ 281.9   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

  $ 29.7      $ 52.4      $ 36.1      $ 78.3      $ 29.9      $ 226.4      $ 39.6      $ 56.2      $ 29.7      $ 63.0      $ 33.8      $ 222.3   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

  $ 43.6      $ 56.9      $ 52.1      $ 60.6      $ 29.7      $ 242.9      $ 52.4      $ 60.1      $ 41.1      $ 59.8      $ 31.4      $ 244.8   

Losses and LAE:

                       

Current accident year, excluding catastrophe losses

              128.0                  140.0   

Prior year favorable reserve development

              (17.1               (16.6

Catastrophe losses

              7.2                  13.6   
           

 

 

             

 

 

 

Total losses and LAE

              118.1                  137.0   

Policy acquisition and other underwriting expenses

              94.1                  95.7   
           

 

 

             

 

 

 

GAAP underwriting profit

              30.7                  12.1   

Net investment income

              10.2                  8.6   

Other income

              6.1                  4.1   

Other operating expenses

              (5.0               (4.9
           

 

 

             

 

 

 

Segment income before income taxes

            $ 42.0                $ 19.9   
           

 

 

             

 

 

 

Loss and LAE ratio:

                       

Current accident year, excluding catastrophe losses

              52.7               57.2

Prior year favorable reserve development

              (7.0 )%                (6.8 )% 

Catastrophe losses

              3.0               5.6
           

 

 

             

 

 

 

Total loss and LAE ratio

              48.7               56.0

Expense ratio

              38.7               39.1
           

 

 

             

 

 

 

Combined ratio

              87.4               95.1
           

 

 

             

 

 

 

 

14


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

CHAUCER

Nine Months ended September 30

 

    2012  

(In millions, except percentage data)

  Property     Marine &
Aviation
    Energy     UK
Motor
    Casualty
& Other
    Total  

Gross premiums written

  $ 221.4      $ 260.3      $ 241.2      $ 232.9      $ 154.5      $ 1,110.3   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

  $ 137.1      $ 177.0      $ 147.3      $ 191.1      $ 103.9      $ 756.4   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

  $ 134.8      $ 169.4      $ 135.7      $ 182.4      $ 94.1      $ 716.4   

Losses and LAE:

           

Current accident year, excluding catastrophe losses

              410.6   

Prior year (favorable) unfavorable reserve development

              (43.9

Catastrophe losses

              17.0   
           

 

 

 

Total losses and LAE

              383.7   

Policy acquisition and other underwriting expenses

              268.1   
           

 

 

 

GAAP underwriting profit

              64.6   

Net investment income

              29.8   

Other income

              16.5   

Other operating expenses

              (13.6
           

 

 

 

Segment income before income taxes

            $ 97.3   
           

 

 

 

Loss and LAE ratio:

           

Current accident year, excluding catastrophe losses

              57.3

Prior year (favorable) unfavorable reserve development

              (6.1 )% 

Catastrophe losses

              2.4
           

 

 

 

Total loss and LAE ratio

              53.6

Expense ratio

              37.4
           

 

 

 

Combined ratio

              91.0
           

 

 

 

 

15


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING INFORMATION AND RELATED RATIOS

CHAUCER

 

     Q3     Q4     Q1     Q2     Q3     Sep-YTD  

(In millions, except percentage data)

   2011     2011     2012     2012     2012     2012  

Gross premiums written

   $ 281.9      $ 277.7      $ 381.7      $ 438.6      $ 290.0      $ 1,110.3   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

   $ 222.3      $ 206.5      $ 200.2      $ 329.8      $ 226.4      $ 756.4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 244.8      $ 261.5      $ 237.0      $ 236.5      $ 242.9      $ 716.4   

Losses and LAE:

            

Current accident year, excluding catastrophe losses

     140.0        159.2        151.6        131.0        128.0        410.6   

Prior year favorable reserve development

     (16.6     (18.9     (21.7     (5.1     (17.1     (43.9

Catastrophe losses

     13.6        35.9        6.5        3.3        7.2        17.0   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     137.0        176.2        136.4        129.2        118.1        383.7   

Policy acquisition and other underwriting expenses

     95.7        85.5        85.9        88.1        94.1        268.1   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

GAAP underwriting profit (loss)

   $ 12.1      $ (0.2   $ 14.7      $ 19.2      $ 30.7      $ 64.6   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loss and LAE ratio:

            

Current accident year, excluding catastrophe losses

     57.2     60.9     64.1     55.5     52.7     57.3

Prior year favorable reserve development

     (6.8 )%      (7.2 )%      (9.2 )%      (2.2 )%      (7.0 )%      (6.1 )% 

Catastrophe losses

     5.6     13.7     2.7     1.4     3.0     2.4
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     56.0     67.4     57.6     54.7     48.7     53.6

Expense ratio

     39.1     32.7     36.2     37.2     38.7     37.4
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio

     95.1     100.1     93.8     91.9     87.4     91.0
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio, excluding catastrophe losses

     89.5     86.4     91.1     90.5     84.4     88.6

Current accident year combined ratio, excluding catastrophe losses

     96.3     93.6     100.3     92.7     91.4     94.7

 

16


THE HANOVER INSURANCE GROUP

NET INVESTMENT INCOME AND YIELDS

 

                                   Q3     Q3  
     Q3     Q4     Q1     Q2     Q3     YTD     YTD  

(In millions, except yields)

   2011     2011     2012     2012     2012     2011     2012  

Net Investment Income

              

Fixed maturities

   $ 66.1      $ 67.3      $ 65.9      $ 66.5      $ 66.3      $ 187.0      $ 198.7   

Equity securities

     1.5        2.6        3.4        2.8        4.0        4.2        10.2   

Other investments

     2.3        1.0        2.0        1.5        1.7        3.8        5.2   

Investment expenses

     (2.1     (1.9     (2.5     (2.3     (2.8     (5.8     (7.6
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

   $ 67.8      $ 69.0      $ 68.8      $ 68.5      $ 69.2      $ 189.2      $ 206.5   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Pre-tax Yields

              

Fixed maturities

     4.49     4.48     4.38     4.31     4.23     4.99     4.31

Total

     3.96     3.92     3.90     3.91     3.88     4.69     3.90

Pre-tax yields are calculated as annualized investment income divided by the average of investment balances at the end of each month during the period. Investment balances, for purposes of the pre-tax yield calculation, exclude unrealized capital gains and losses.

 

17


THE HANOVER INSURANCE GROUP

INVESTMENT PORTFOLIO

September 30, 2012

(In millions)

 

Investment Type

   Weighted
Average
Quality
   Amortized
Cost or Cost
     Fair
Value
     % of
Total
    Net
Unrealized
Gain
     Change in
Net
Unrealized
During Q3 2012
     Change in
Net
Unrealized
YTD
 

Fixed Maturities:

                   

U.S. Treasury and government agencies

   AAA    $ 214.3       $ 223.5         2.8   $ 9.2       $ 0.9       $ 1.6   

Foreign government

   AAA      360.3         364.8         4.6     4.5         2.7         4.6   

Municipals:

                   

Taxable

   AA      807.7         889.2         11.3     81.5         5.8         23.1   

Tax exempt

   AA-      143.3         149.4         1.9     6.1         1.1         1.0   

Corporate:

                   

NAIC 1

   A      1,853.9         1,976.3         25.0     122.4         23.8         55.2   

NAIC 2

   BBB      1,341.7         1,462.0         18.5     120.3         25.0         40.9   

NAIC 3 and below

   B+      314.5         334.9         4.2     20.4         5.9         9.6   
     

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total corporate

   BBB+      3,510.1         3,773.2         47.7     263.1         54.7         105.7   
     

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Asset backed:

                   

Residential mortgage backed

   AA      792.5         832.4         10.5     39.9         6.1         7.4   

Commercial mortgage backed

   AA      342.7         365.5         4.6     22.8         6.0         8.8   

Asset backed

   AA+      192.7         196.9         2.5     4.2         2.5         3.1   
     

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total fixed maturities

   A+      6,363.6         6,794.9         85.9     431.3         79.8         155.3   

Equity securities

        363.0         392.8         5.0     29.8         5.1         23.3   
     

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total fixed maturities and equity securities

        6,726.6         7,187.7         90.9     461.1         84.9         178.6   

Cash and cash equivalents

        462.0         462.0         5.8     —           —           —     

Other investments

        253.9         257.1         3.3     3.2         0.3         0.3   
     

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total

      $ 7,442.5       $ 7,906.8         100.0   $ 464.3       $ 85.2       $ 178.9   
     

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

 

18


THE HANOVER INSURANCE GROUP

CREDIT QUALITY AND DURATION OF FIXED MATURITIES

September 30, 2012

(In millions)

CREDIT QUALITY OF FIXED MATURITIES

 

NAIC Designation

   Rating Agency
Equivalent Designation
   Amortized
Cost
     Fair
Value
     % of Total
Fair Value
 

1

   Aaa/Aa/A    $ 4,573.7       $ 4,859.8         71.5

2

   Baa      1,439.1         1,563.3         23.0

3

   Ba      147.3         159.7         2.3

4

   B      134.7         142.7         2.1

5

   Caa and lower      58.2         58.5         0.9

6

   In or near default      10.6         10.9         0.2
     

 

 

    

 

 

    

 

 

 

Total fixed maturities

      $ 6,363.6       $ 6,794.9         100.0
     

 

 

    

 

 

    

 

 

 

DURATION OF FIXED MATURITIES

 

     Amortized
Cost
     Fair
Value
     % of Total
Fair Value
 

0-2 years

   $ 1,817.8       $ 1,869.6         27.5

2-4 years

     1,975.5         2,095.3         30.8

4-6 years

     1,088.4         1,207.2         17.8

6-8 years

     954.3         1,051.3         15.5

8-10 years

     396.3         427.2         6.3

10+ years

     131.3         144.3         2.1
  

 

 

    

 

 

    

 

 

 

Total fixed maturities

   $ 6,363.6       $ 6,794.9         100.0
  

 

 

    

 

 

    

 

 

 

Weighted Average Duration

     3.93         
  

 

 

       

 

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THE HANOVER INSURANCE GROUP

TOP 10 CORPORATE AND MUNICIPAL FIXED MATURITY HOLDINGS

September 30, 2012

(In millions, except percentage data)

 

Issuer

   Amortized Cost      Fair Value      As a Percent of
Invested Assets
    S&P
Ratings

Royal Bank of Scotland: (1)

          

Term deposits (2)

   $ 165.8       $ 168.8         2.13   A

Notes

     14.8         15.3         0.19   A

Lloyds TSB Bank: (3)

          

Term deposits (2)

     83.9         85.2         1.08   A

Notes

     6.7         7.0         0.09   A

GE Capital

     37.3         39.5         0.50   AA+

JP Morgan

     29.1         30.4         0.38   A

American Express

     28.8         31.0         0.39   A-

Wells Fargo

     27.9         30.5         0.39   A+

Citigroup

     24.3         26.1         0.33   A-

Metlife

     24.0         25.9         0.33   AA-

Morgan Stanley

     23.5         24.7         0.31   A-

Miller Brewing Co

     22.5         24.4         0.31   BBB+
  

 

 

    

 

 

    

 

 

   

Top 10 Corporate and Municipal Fixed

   $ 488.6       $ 508.8         6.43  
  

 

 

    

 

 

    

 

 

   

 

(1) UK government owns 83% of bank equity
(2) Weighted average duration is approximately 1 year
(3) UK government owns 40% of bank equity

 

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THE HANOVER INSURANCE GROUP

RECONCILIATION OF SEGMENT INCOME TO NET INCOME

 

     Three Months ended September 30     Nine Months ended September 30  
     2012     2011     2012     2011  

(In millions, except per share data)

   $     Per
Share
(Diluted)
    $     Per
Share
(Diluted)
    $     Per
Share
(Diluted)
    $     Per
Share
(Diluted)
 

SEGMENT INCOME

                

Commercial Lines

   $ 8.1        $ (22.5     $ 32.6        $ (29.6  

Personal Lines

     14.7          (5.0       54.5          2.5     

Chaucer

     42.0          19.9          97.3          19.9     

Other Property and Casualty

     (1.9       (0.6       (4.8       1.5     
  

 

 

     

 

 

     

 

 

     

 

 

   

Total

     62.9          (8.2       179.6          (5.7  

Interest expense

     (14.6       (17.4       (46.7       (38.6  
  

 

 

     

 

 

     

 

 

     

 

 

   

Segment income (loss) before income taxes

     48.3      $ 1.07        (25.6   $ (0.56     132.9      $ 2.93        (44.3   $ (0.98

Income tax benefit (expense) on segment income (loss)

     (15.8     (0.35     6.8        0.15        (44.4     (0.98     13.0        0.29   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Segment income (loss) after income taxes

     32.5        0.72        (18.8     (0.41     88.5        1.95        (31.3     (0.69

Net realized investment gains

     5.0        0.11        8.2        0.18        4.7        0.10        24.9        0.55   

Loss from retirement of debt

     —          —          (0.1     —          —          —          (2.3     (0.05

Net costs related to acquired businesses

     0.2        —          (1.9     (0.04     (2.2     (0.05     (15.7     (0.35

Loss on derivative instruments

     —          —          (6.6     (0.15     —          —          (11.3     (0.25

Income tax benefit on non-segment income

     3.5        0.08        2.5        0.05        10.7        0.24        14.1        0.31   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations

     40.9        0.90        (10.0     (0.22     101.4        2.23        (14.9     (0.33

Discontinued operations, net of taxes

     (0.5     (0.01     —          —          9.5        0.21        2.0        0.05   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

NET INCOME (LOSS)

   $ 40.4      $ 0.89      $ (10.0   $ (0.22   $ 110.9      $ 2.44      $ (12.9   $ (0.28
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

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Non-GAAP Financial Measures

The Hanover uses non-GAAP financial measures as important measures of the Company’s operating performance, which we believe provide investors’ with additional information regarding management’s evaluation of our results of operations and financial performance. These metrics include segment income before interest expense and taxes, total segment income after taxes, total segment income after taxes per share, total book value per share, total book value per share excluding net unrealized gains and losses related to investments, net of tax, tangible book value per share and measures of segment income and loss ratios excluding catastrophe losses and reserve development. After-tax segment income EPS (sometimes referred to as “after-tax segment income per share”) is a non-GAAP measure. It is defined as net income (loss) excluding the after-tax impact of net realized investment gains (losses), as well as results from discontinued operations for a period divided by the average number of diluted shares of common stock.

Segment income before interest expense and taxes is net income, excluding interest expense on debt, income taxes and net realized investment gains and losses, because fluctuations in these gains and losses are determined by interest rates, financial markets and the timing of sales. Segment income before interest expense and taxes also excludes net gains and losses on disposals of businesses, discontinued operations, restructuring costs, extraordinary items, the cumulative effect of accounting changes and certain other items. Segment income before interest expense and taxes is the sum of the segment income from: Commercial Lines, Personal Lines, Chaucer, and Other Property and Casualty. The Hanover believes that measures of segment income before interest expense and taxes provide investors with a valuable measure of the performance of the Company’s ongoing businesses because they highlight net income attributable to the core operations of the business.

Book value per share is total shareholders’ equity divided by the number of common shares outstanding. Book value per share excluding net unrealized gains and losses related to investments, net of tax is total shareholders’ equity excluding the after-tax effect of unrealized investment gains and losses divided by the number of common shares outstanding. Tangible book value per share is total shareholders’ equity, excluding goodwill, divided by the number of common shares outstanding.

The Hanover also provides measures of segment income and loss ratios that exclude the effects of catastrophe losses. A catastrophe is a severe loss, resulting from natural or manmade events, including risks such as fire, hurricane, earthquake, windstorm, explosion, terrorism or other similar events. Each catastrophe has unique characteristics. Catastrophes are not predictable as to timing or loss amount in advance. The Hanover believes that providing certain financial metrics and trends excluding the effects of catastrophes is meaningful for investors to understand the variability of periodic earnings and loss ratios.

Prior year reserve development, which can be favorable or unfavorable, represents changes in our estimate of the costs to pay claims from prior years. We believe that a discussion of segment income excluding prior year reserve development is helpful to investors since it provides insight into both our estimate of current year accident results and changes to prior-year reserve estimates.

Segment income before and after interest expense and taxes and measures of segment income that exclude the effects of catastrophe losses or reserve development should not be construed as substitutes for net income determined in accordance with GAAP. A reconciliation of income from continuing operations to segment income before interest expense and taxes and income from continuing operations per share to segment income after taxes per share for the three and nine months ended September 30, 2012 and 2011 is set forth on page 21 of this document. The presentation of loss ratios calculated excluding the effects of reserve development and/or catastrophe losses should not be construed as a substitute for loss ratios determined in accordance with GAAP.

 

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CORPORATE OFFICES AND PRINCIPAL SUBSIDIARIES

THE HANOVER INSURANCE GROUP, INC.

440 Lincoln Street

Worcester, MA 01653

The Hanover Insurance Company

440 Lincoln Street

Worcester, MA 01653

Citizens Insurance Company of America

645 West Grand River

Howell, MI 48843

Chaucer Holdings PLC

Plantation Place

30 Fenchurch Street

London

EC3M 3AD

MARKET AND DIVIDEND INFORMATION

The following information shows trading activity for the Company for the periods indicated:

 

Quarter Ended

  2012  
    Price Range     Dividends
Per Share
 
    High     Low    

March 31

  $ 41.52      $ 34.27      $ 0.300   

June 30

  $ 41.04      $ 37.17      $ 0.300   

September 30

  $ 39.69      $ 33.99      $ 0.300   

Quarter Ended

  2011  
    Price Range     Dividends
Per Share
 
    High     Low    

March 31

  $ 48.82      $ 45.08      $ 0.275   

June 30

  $ 46.15      $ 36.18      $ 0.275   

September 30

  $ 37.97      $ 31.22      $ 0.275   

December 31

  $ 39.23      $ 33.26      $ 0.300   

INDUSTRY RATINGS AS OF OCTOBER 31, 2012

 

Financial Strength
Ratings

  A.M.
Best
    Standard
& Poor’s
    Moody’s  

Property and Casualty Insurance Companies:

     

The Hanover Insurance Company

    A        A-        A3   

Citizens Insurance Company of America

    A        A-          

Debt Ratings

  A.M.
Best
    Standard
& Poor’s
    Moody’s  

The Hanover Insurance Group, Inc. Senior Debt

    bbb        BBB-        Baa3   

The Hanover Insurance Group, Inc. Junior Subordinated Debentures

    bb+        BB-        Ba1   

TRANSFER AGENT

Computershare Limited

PO Box 43076

Providence, RI 02940-3076

1-800-317-4454

COMMON STOCK

Common stock of The Hanover Insurance Group is traded on the New York Stock Exchange under the symbol “THG”.

INQUIRIES

Oksana Lukasheva

Assistant Vice President

Investor Relations

(508) 855-2063

olukasheva@hanover.com

INVESTOR INFORMATION LINE

Dial 1-800-407-5222 to receive additional printed information,

fax-on-demand services or other prerecorded messages.

Please visit our internet site at http:// www.Hanover.com

 

 

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