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Exhibit 99.2

 

LOGO

STATISTICAL SUPPLEMENT

SECOND QUARTER 2012


THE HANOVER INSURANCE GROUP

STATISTICAL SUPPLEMENT

TABLE OF CONTENTS

 

Business Description

     1   

Financial Highlights

     2   

Consolidated Financial Statements

  

Income Statements

     3   

Balance Sheets

     4   

GAAP Underwriting Results

  

Consolidated

     5-7   

Commercial Lines

     8-10   

Personal Lines

     11-13   

Chaucer

     14-16   

Investments

  

Net Investment Income and Yields

     17   

Investment Portfolio

     18   

Credit Quality and Duration of Fixed Maturities

     19   

Top 10 Corporate and Municipal Fixed Maturity Holdings

     20   

Reconciliation of Segment Income to Net Income

     21   

Other Information

  

Non-GAAP Financial Measures

     22   

Corporate Information

     23   

Market and Dividend Information

     23   

Financial Strength and Debt Ratings

     23   


THE HANOVER INSURANCE GROUP

BASIS OF PRESENTATION

Information contained in this document includes the results of Chaucer from the acquisition date of July 1, 2011 onward.

Prior periods were restated for the effect of the Company’s adoption of the new Deferred Acquisition Cost (“DAC”) methodology on the Balance Sheet and Income Statement.

BUSINESS DESCRIPTIONS

COMMERCIAL LINES

Commercial multiple peril coverage insures businesses against third party liability from accidents occurring on their premises or arising out of their operations, such as injuries sustained from products sold. It also insures business property for damage, such as that caused by fire, wind, hail, water damage (except for flooding), theft and vandalism.

Commercial automobile coverage insures businesses against losses incurred from personal bodily injury, bodily injury to third parties, property damage to an insured’s vehicle, and property damage to other vehicles and property.

Workers’ compensation coverage insures employers against employee medical and indemnity claims resulting from injuries related to work. Workers’ compensation policies are often written in conjunction with other commercial policies.

Other Commercial Lines is comprised of inland marine, which insures businesses against physical losses to property, such as contractor’s equipment, builders’ risk and goods in transit. We also offer underwriting and managing of program business, including to under-served markets where there are specialty coverage or risk management needs. Other Commercial Lines also includes bonds, which provides businesses with contract surety coverage in the event of performance or payment claims, and commercial surety coverage related to fiduciary or regulatory obligations. Also included in Other Commercial Lines coverages are umbrella, general liability, fire, specialty property, and professional and management liability.

PERSONAL LINES

Personal automobile coverage insures individuals against losses incurred from personal bodily injury, bodily injury to third parties, property damage to an insured’s vehicle, and property damage to other vehicles and other property.

Homeowners coverage insures individuals for losses to their residences and personal property, such as those caused by fire, wind, hail, water damage (except for flooding), theft and vandalism, and against third party liability claims.

Other Personal Lines are comprised of personal inland marine (jewelry, art, etc.), umbrella, fire, personal watercraft, earthquake and other miscellaneous coverages.

CHAUCER

The Chaucer reporting segment represents THG’s international business written through Lloyd’s and includes international property, marine and aviation, energy, UK motor and international casualty and other coverages.

Property coverage, including direct, facultative and treaty property accounts, insures property, including commercial, auto, and industrial businesses, against physical loss or damage and business interruption. The property treaty account comprises mainly catastrophe and per risk excess contract acceptances, with a small amount of proportional treaty and reinsurance assumed business.

Marine and Aviation includes coverages that insure marine hull, excess of loss, liability, cargo and specie, in addition to political risk, war, and satellite business coverages. It also includes aviation coverages that insure airline hull and liability, general aviation and refuellers and products.

Energy coverage, encompassing exploration and production, construction, liabilities downstream and renewables, insures energy businesses against physical damage, business interruption, control of well, seepage and pollution and liabilities. Energy also includes Nuclear, which predominantly provides coverage relating to power generation at nuclear power stations.

UK Motor coverage insures the UK private car and fleet markets. In addition, it writes specialist classes including commercial vehicle, taxi, motorcycle, motor trade and classic/specialist vehicles, as well as other UK small commercial products.

Casualty and Other Lines includes coverages that insure financial institutions crime and professional indemnity, medical malpractice, workers’ compensation and professional, managerial and general liability, as well as syndicate participations.

OTHER PROPERTY AND CASUALTY

Other Property and Casualty segment consists of Opus, which provides investment advisory services to affiliates and also manages assets for unaffiliated institutions such as insurance companies, retirement plans and foundations; earnings on holding company assets; and voluntary pools business which is in run-off.

 

1


THE HANOVER INSURANCE GROUP

FINANCIAL HIGHLIGHTS

 

(In millions, except earnings per share)

   Q2
2011
    Q3
2011
    Q4
2011
     Q1
2012
     Q2
2012
     Jun-YTD
2011
    Jun-YTD
2012
 

PREMIUMS

                     

Gross premiums written

   $ 894.6      $ 1,198.3      $ 1,133.0       $ 1,287.8       $ 1,417.1       $ 1,727.9      $ 2,704.9   

Net premiums written

     815.4        1,051.0        977.1         1,016.8         1,197.6         1,565.3        2,214.4   

Net premiums earned

     770.5        1,018.6        1,047.8         1,035.6         1,050.0         1,532.2        2,085.6   

EARNINGS

                     

Segment income (loss) before interest and taxes

   $ (47.3   $ (8.2   $ 77.5       $ 85.7       $ 31.0       $ 2.5 $        116.7   

Segment income (loss) after taxes

     (38.4     (18.8     45.5         46.0         10.0         (12.5     56.0   

Income (loss) from continuing operations

     (32.8     (10.0     46.4         50.7         9.8         (4.9     60.5   

Net income (loss)

     (32.2     (10.0     49.6         49.7         20.8         (2.9     70.5   

PER SHARE DATA (DILUTED) (1) 

                     

Segment income (loss) after taxes

   $ (0.85   $ (0.41   $ 1.00       $ 1.01       $ 0.22       $ (0.27   $ 1.23   

Income (loss) from continuing operations

     (0.72     (0.22     1.02         1.11         0.22         (0.11     1.33   

Net income (loss)

     (0.71     (0.22     1.09         1.09         0.46         (0.06     1.55   

Weighted average shares outstanding (1)

     45.4        45.3        45.3         45.5         45.4         45.4        45.4   

 

BALANCE SHEET

          

(In millions, except per share data)

   June 30
2011
    September 30
2011
    December 31
2011
    March 31
2012
    June 30
2012
 

Total assets

   $ 8,957.8      $ 12,658.4      $ 12,598.6      $ 12,913.4      $ 13,118.7   

Total loss and loss adjustment expense reserves

     3,406.4        5,722.0        5,760.3        5,827.3        5,853.4   

Total shareholders’ equity

     2,461.5        2,428.8        2,484.0        2,579.0        2,617.5   

U.S. Property and Casualty Companies

          

Statutory surplus

   $ 1,658.6      $ 1,538.5      $ 1,582.8      $ 1,681.1      $ 1,655.1   

Premium to surplus ratio

     1.86:1        2.02:1        2.00:1        1.92:1        1.98:1   

Book value per share

   $ 54.44      $ 54.40      $ 55.67      $ 57.65      $ 58.81   

Book value per share, excluding net unrealized investment gains and losses, net of tax

   $ 50.60      $ 51.06      $ 51.58      $ 52.32      $ 53.10   

Tangible book value per share (total book value excluding goodwill and intangibles)

   $ 49.05      $ 46.61      $ 48.29      $ 50.31      $ 51.53   

Shares outstanding

     45.2        44.6        44.6        44.7        44.5   

Total debt/equity

     34.9     37.1     36.7     35.6     35.1

Total debt/total capital

     25.8     27.1     26.8     26.3     26.0

 

(1) Weighted average shares outstanding and per diluted share amounts in the second and third quarters of 2011 exclude common stock equivalents, as the impact of these instruments was anti-dilutive.

 

2


THE HANOVER INSURANCE GROUP

CONSOLIDATED INCOME STATEMENTS

 

     Three Months ended June 30     Six Months ended June 30  

(In millions)

   2012     2011     % Change     2012     2011     % Change  

REVENUES

            

Premiums earned

   $ 1,050.0      $ 770.5        36.3      $ 2,085.6      $ 1,532.2        36.1   

Net investment income

     68.5        61.0        12.3        137.3        121.4        13.1   

Total net realized investment gains (losses)

     (3.4     13.4        (125.4     (0.3     16.7        (101.8

Fees and other income

     12.1        9.0        34.4        26.4        17.4        51.7   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

     1,127.2        853.9        32.0        2,249.0        1,687.7        33.3   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

LOSSES AND EXPENSES

            

Losses and loss adjustment expenses

     732.1        617.5        18.6        1,393.5        1,128.5        23.5   

Policy acquisition expenses

     233.1        162.7        43.3        461.2        325.2        41.8   

Interest expense

     15.9        10.8        47.2        32.1        21.2        51.4   

Other operating expenses

     135.0        123.1        9.7        280.3        235.5        19.0   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and expenses

     1,116.1        914.1        22.1        2,167.1        1,710.4        26.7   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations before income taxes

     11.1        (60.2     (118.4     81.9        (22.7     (460.8

Income tax expense (benefit)

     1.3        (27.4     (104.7     21.4        (17.8     (220.2
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations

     9.8        (32.8     (129.9     60.5        (4.9     N/M   

Discontinued operations

     11.0        0.6        N/M        10.0        2.0        N/M   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss)

   $ 20.8      $ (32.2     (164.6   $ 70.5      $ (2.9     N/M   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

3


THE HANOVER INSURANCE GROUP

CONSOLIDATED BALANCE SHEETS

 

(In millions, except per share data)

   June 30
2012
    December 31
2011
    % Change  

ASSETS

      

Investments:

      

Fixed maturities, at fair value (amortized cost of $6,183.3 and $6,008.7)

   $ 6,534.8      $ 6,284.7        4.0   

Equity securities, at fair value (cost of $342.8 and $239.9)

     367.5        246.4        49.1   

Other investments

     229.1        190.2        20.5   
  

 

 

   

 

 

   

 

 

 

Total investments

     7,131.4        6,721.3        6.1   
  

 

 

   

 

 

   

 

 

 

Cash and cash equivalents

     520.8        820.4        (36.5

Accrued investment income

     71.2        71.8        (0.8

Premiums and accounts receivable, net

     1,372.9        1,168.1        17.5   

Reinsurance recoverable on paid and unpaid losses and unearned premiums

     2,434.2        2,262.2        7.6   

Deferred policy acquisition costs

     495.9        458.6        8.1   

Deferred income taxes

     271.6        274.0        (0.9

Goodwill

     184.6        185.5        (0.5

Other assets

     513.9        515.5        (0.3

Assets of discontinued operations

     122.2        121.2        0.8   
  

 

 

   

 

 

   

 

 

 

Total assets

   $ 13,118.7      $ 12,598.6        4.1   
  

 

 

   

 

 

   

 

 

 

LIABILITIES AND SHAREHOLDERS’ EQUITY

      

LIABILITIES

      

Loss and loss adjustment expense reserves

   $ 5,853.4      $ 5,760.3        1.6   

Unearned premiums

     2,529.2        2,292.1        10.3   

Expenses and taxes payable

     580.4        642.9        (9.7

Reinsurance premiums payable

     492.3        378.9        29.9   

Debt

     917.4        911.1        0.7   

Liabilities of discontinued operations

     128.5        129.3        (0.6
  

 

 

   

 

 

   

 

 

 

Total liabilities

     10,501.2        10,114.6        3.8   
  

 

 

   

 

 

   

 

 

 

SHAREHOLDERS’ EQUITY

      

Preferred stock, par value $0.01 per share; 20.0 million shares authorized; none issued

     —          —          —     

Common stock, par value $0.01 per share; 300.0 million shares authorized; 60.5 million shares issued

     0.6        0.6        —     

Additional paid-in capital

     1,782.2        1,784.8        (0.1

Accumulated other comprehensive income

     303.1        210.4        44.1   

Retained earnings

     1,255.4        1,211.3        3.6   

Treasury stock at cost (16.0 and 15.9 million shares)

     (723.8     (723.1     0.1   
  

 

 

   

 

 

   

 

 

 

Total shareholders’ equity

     2,617.5        2,484.0        5.4   
  

 

 

   

 

 

   

 

 

 

Total liabilities and shareholders’ equity

   $ 13,118.7      $ 12,598.6        4.1   
  

 

 

   

 

 

   

 

 

 

 

4


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

CONSOLIDATED

Three Months ended June 30

 

      2012     2011  

(In millions, except percentage data)

   Commercial
Lines
    Personal
Lines
    Chaucer     Other
P&C
    Total
P&C
    Commercial
Lines
    Personal
Lines
    Other
P&C
    Total
P&C
 

Gross premiums written

   $ 564.2      $ 414.3      $ 438.6      $ —        $ 1,417.1      $ 494.6      $ 399.7      $ 0.3      $ 894.6   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

   $ 496.7      $ 371.1      $ 329.8      $ —        $ 1,197.6      $ 440.5      $ 374.6      $ 0.3      $ 815.4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 449.2      $ 364.3      $ 236.5      $ —        $ 1,050.0      $ 408.5      $ 361.9      $ 0.1      $ 770.5   

Losses and LAE:

                  

Current accident year, excluding catastrophe losses

     276.3        233.5        131.0        —          640.8        240.7        235.3        0.1        476.1   

Prior year (favorable) unfavorable reserve development

     14.5        7.8        (5.1     —          17.2        (9.3     (5.9     (0.1     (15.3

Catastrophe losses

     38.4        32.4        3.3        —          74.1        77.1        79.6        —          156.7   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     329.2        273.7        129.2        —          732.1        308.5        309.0        —          617.5   

Policy acquisition and other underwriting expenses

     164.7        101.0        88.1        0.8        354.6        160.1        99.9        0.1        260.1   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

GAAP underwriting profit (loss)

     (44.7     (10.4     19.2        (0.8     (36.7     (60.1     (47.0     —          (107.1

Net investment income

     35.0        21.3        10.2        1.9        68.4        34.0        23.1        3.9        61.0   

Other income

     3.1        3.2        5.1        2.3        13.7        5.4        3.2        1.6        10.2   

Other operating expenses

     (2.8     (1.8     (4.7     (5.1     (14.4     (4.6     (2.1     (4.7     (11.4
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Segment income (loss) before income taxes

   $ (9.4   $ 12.3      $ 29.8      $ (1.7   $ 31.0      $ (25.3   $ (22.8   $ 0.8        (47.3
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loss and LAE ratio:

                  

Current accident year, excluding catastrophe losses

     61.6     64.1     55.5     N/M        61.1     58.9     65.0     N/M        61.8

Prior year (favorable) unfavorable reserve development

     3.2     2.1     (2.2 )%      N/M        1.6     (2.3 )%      (1.6 )%      N/M        (2.0 )% 

Catastrophe losses

     8.5     8.9     1.4     N/M        7.1     18.9     22.0     N/M        20.3
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     73.3     75.1     54.7     N/M        69.8     75.5     85.4     N/M        80.1

Expense ratio

     36.4     26.9     37.2     N/M        33.3     39.0     26.8     N/M        33.3
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio

     109.7     102.0     91.9     N/M        103.1     114.5     112.2     N/M        113.4
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Change in policies in force

     8.5     (2.6 )%            13.4     (3.7 )%     

Retention

     84.1     81.0           83.1     79.5    

 

5


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

CONSOLIDATED

Six Months ended June 30

 

      2012     2011  

(In millions, except percentage data)

   Commercial
Lines
    Personal
Lines
    Chaucer     Other
P&C
    Total
P&C
    Commercial
Lines
    Personal
Lines
    Other
P&C
    Total
P&C
 

Gross premiums written

   $ 1,096.8      $ 787.5      $ 820.3      $ 0.3      $ 2,704.9      $ 961.4      $ 766.2      $ 0.3      $ 1,727.9   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

   $ 965.6      $ 718.5      $ 530.0      $ 0.3      $ 2,214.4      $ 849.0      $ 716.0      $ 0.3      $ 1,565.3   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 884.1      $ 727.6      $ 473.5      $ 0.4      $ 2,085.6      $ 809.3      $ 722.8      $ 0.1      $ 1,532.2   

Losses and LAE:

                  

Current accident year, excluding catastrophe losses

     532.6        463.4        282.6        0.2        1,278.8        484.8        480.9        0.2        965.9   

Prior year (favorable) unfavorable reserve development

     15.0        11.6        (26.8     0.2        —          (23.6     (20.0     (0.2     (43.8

Catastrophe losses

     49.5        55.4        9.8        —          114.7        104.6        101.8        —          206.4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     597.1        530.4        265.6        0.4        1,393.5        565.8        562.7        —          1,128.5   

Policy acquisition and other underwriting expenses

     334.2        203.4        174.0        1.2        712.8        319.6        200.7        —          520.3   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

GAAP underwriting profit (loss)

     (47.2     (6.2     33.9        (1.2     (20.7     (76.1     (40.6     0.1        (116.6

Net investment income

     70.7        42.9        19.6        4.0        137.2        67.6        45.8        8.0        121.4   

Other income

     8.2        6.7        10.4        4.3        29.6        10.3        6.3        3.3        19.9   

Other operating expenses

     (7.2     (3.6     (8.6     (10.0     (29.4     (8.9     (4.0     (9.3     (22.2
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Segment income (loss) before income taxes

   $ 24.5      $ 39.8      $ 55.3      $ (2.9   $ 116.7      $ (7.1   $ 7.5 $      $ 2.1      $ 2.5   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loss and LAE ratio:

                  

Current accident year, excluding catastrophe losses

     60.2     63.7     59.7     N/M        61.3     59.9     66.6     N/M        63.1

Prior year (favorable) unfavorable reserve development

     1.7     1.6     (5.7 )%      N/M        —          (2.9 )%      (2.8 )%      N/M        (2.9 )% 

Catastrophe losses

     5.6     7.6     2.1     N/M        5.5     12.9     14.1     N/M        13.5
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     67.5     72.9     56.1     N/M        66.8     69.9     77.9     N/M        73.7

Expense ratio

     37.6     27.1     36.7     N/M        33.8     39.3     26.9     N/M        33.4
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio

     105.1     100.0     92.8     N/M        100.6     109.2     104.8     N/M        107.1
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Change in policies in force

     8.5     (2.6 )%            13.4     (3.7 )%     

Retention

     84.4     81.0           83.3     79.5    

 

6


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING INFORMATION AND RELATED RATIOS

CONSOLIDATED

 

(In millions, except percentage data)

   Q2
2011
    Q3
2011
    Q4
2011
    Q1
2012
    Q2
2012
    Jun-YTD
2011
    Jun-YTD
2012
 

Gross premiums written

   $ 894.6      $ 1,198.3      $ 1,133.0      $ 1,287.8      $ 1,417.1      $ 1,727.9      $ 2,704.9   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

   $ 815.4      $ 1,051.0      $ 977.1      $ 1,016.8      $ 1,197.6      $ 1,565.3      $ 2,214.4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 770.5      $ 1,018.6      $ 1,047.8      $ 1,035.6      $ 1,050.0      $ 1,532.2      $ 2,085.6   

Losses and LAE:

                  

Current accident year, excluding catastrophe losses

     476.1        664.1        662.5        638.0        640.8        965.9        1,278.8   

Prior year (favorable) unfavorable reserve development

     (15.3     (28.8     (30.7     (17.2     17.2        (43.8     —     

Catastrophe losses

     156.7        99.6        55.6        40.6        74.1        206.4        114.7   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     617.5        734.9        687.4        661.4        732.1        1,128.5        1,393.5   

Policy acquisition and other underwriting expenses

     260.1        357.8        353.7        358.2        354.6        520.3        712.8   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

GAAP underwriting profit (loss)

   $ (107.1   $ (74.1   $ 6.7      $ 16.0      $ (36.7   $ (116.6   $ (20.7
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loss and LAE ratio:

                  

Current accident year, excluding catastrophe losses

     61.8     65.2     63.2     61.7     61.1     63.1     61.3

Prior year (favorable) unfavorable reserve development

     (2.0 )%      (2.8 )%      (2.9 )%      (1.7 )%      1.6     (2.9 )%      —     

Catastrophe losses

     20.3     9.8     5.3     3.9     7.1     13.5     5.5
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     80.1     72.2     65.6     63.9     69.8     73.7     66.8

Expense ratio

     33.3     34.7     33.4     34.2     33.3     33.4     33.8
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio

     113.4     106.9     99.0     98.1     103.1     107.1     100.6
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio, excluding catastrophe losses

     93.1     97.1     93.7     94.2     96.0     93.6     95.1

Current accident year combined ratio, excluding catastrophe losses

     95.1     99.9     96.6     95.9     94.4     96.5     95.1

 

7


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

COMMERCIAL LINES

Three Months ended June 30

 

     2012     2011  

(In millions, except percentage data)

   Multiple
Peril
    Auto     Workers’
Comp
    Other     Total     Multiple
Peril
    Auto     Workers’
Comp
    Other     Total  

Net premiums written

   $ 153.5      $ 71.0      $ 48.8      $ 223.4      $ 496.7      $ 144.7      $ 64.7      $ 44.2      $ 186.9      $ 440.5   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 145.3      $ 65.6      $ 47.1      $ 191.2      $ 449.2      $ 139.6      $ 61.2      $ 43.6      $ 164.1      $ 408.5   

Losses and LAE:

                    

Current accident year, excluding catastrophe losses

     86.7        44.3        36.2        109.1        276.3        83.3        34.6        34.3        88.5        240.7   

Prior year (favorable) unfavorable reserve development

     (6.1     5.1        (1.8     17.3        14.5        (6.0     1.7        (6.9     1.9        (9.3

Catastrophe losses

     34.4        0.3        —          3.7        38.4        58.1        0.7        —          18.3        77.1   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     115.0        49.7        34.4        130.1        329.2        135.4        37.0        27.4        108.7        308.5   

Policy acquisition and other underwriting expenses

             164.7                160.1   
          

 

 

           

 

 

 

GAAP underwriting loss

             (44.7             (60.1

Net investment income

             35.0                34.0   

Other income

             3.1                5.4   

Other operating expenses

             (2.8             (4.6
          

 

 

           

 

 

 

Segment loss before income taxes

           $ (9.4         .        $ (25.3
          

 

 

           

 

 

 

Loss and LAE ratio:

                    

Current accident year, excluding catastrophe losses

     59.6     67.5     76.8     57.2     61.6     59.7     56.6     78.6     53.8     58.9

Prior year (favorable) unfavorable reserve development

     (4.2 )%      7.8     (3.8 )%      9.0     3.2     (4.3 )%      2.8     (15.8 )%      1.2     (2.3 )% 

Catastrophe losses

     23.7     0.5     N/M        1.9     8.5     41.6     1.1     N/M        11.2     18.9
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     79.1     75.8     73.0     68.1     73.3     97.0     60.5     62.8     66.2     75.5

Expense ratio

             36.4             39.0
          

 

 

           

 

 

 

Combined ratio

             109.7             114.5
          

 

 

           

 

 

 

Change in policies in force

     (5.6 )%      6.8     6.9     25.3     8.5     10.4     13.1     24.8     13.2     13.4

Retention

     84.8     84.1     80.3     N/M        84.1     85.1     79.4     82.5     N/M        83.1

 

8


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

COMMERCIAL LINES

Six Months ended June 30

 

     2012     2011  

(In millions, except percentage data)

   Multiple
Peril
    Auto     Workers’
Comp
    Other     Total     Multiple
Peril
    Auto     Workers’
Comp
    Other     Total  

Net premiums written

   $ 301.5      $ 141.7      $ 103.8      $ 418.6      $ 965.6      $ 281.9      $ 126.7      $ 90.0      $ 350.4      $ 849.0   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 287.2      $ 130.1      $ 93.0      $ 373.8      $ 884.1      $ 279.5      $ 122.5      $ 85.4      $ 321.9      $ 809.3   

Losses and LAE:

                    

Current accident year, excluding catastrophe losses

     163.5        86.4        70.7        212.0        532.6        172.8        73.6        65.8        172.6        484.8   

Prior year (favorable) unfavorable reserve development

     (12.0     8.6        (3.0     21.4        15.0        (11.6     1.4        (10.6     (2.8     (23.6

Catastrophe losses

     44.1        0.8        —          4.6        49.5        79.7        0.9        —          24.0        104.6   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     195.6        95.8        67.7        238.0        597.1        240.9        75.9        55.2        193.8        565.8   

Policy acquisition and other underwriting expenses

             334.2                319.6   
          

 

 

           

 

 

 

GAAP underwriting loss

             (47.2             (76.1 ) 

Net investment income

             70.7                67.6   

Other income

             8.2                10.3   

Other operating expenses

             (7.2             (8.9
          

 

 

           

 

 

 

Segment income (loss) before income taxes

           $ 24.5              $ (7.1
          

 

 

           

 

 

 

Loss and LAE ratio:

                    

Current accident year, excluding catastrophe losses

     56.9     66.5     76.0     56.7     60.2     61.9     60.1     77.0     53.6     59.9

Prior year (favorable) unfavorable reserve development

     (4.2 )%      6.6     (3.2 )%      5.7     1.7     (4.2 )%      1.1     (12.4 )%      (0.9 )%      (2.9 )% 

Catastrophe losses

     15.4     0.6     N/M        1.2     5.6     28.5     0.7     N/M        7.5     12.9
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     68.1     73.7     72.8     63.6     67.5     86.2     61.9     64.6     60.2     69.9

Expense ratio

             37.6             39.3
          

 

 

           

 

 

 

Combined ratio

             105.1             109.2
          

 

 

           

 

 

 

Change in policies in force

     (5.6 )%      6.8     6.9     25.3     8.5     10.4     13.1     24.8     13.2     13.4

Retention

     85.4     84.3     80.2     N/M        84.4     85.1     80.7     82.1     N/M        83.3

 

9


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING INFORMATION AND RELATED RATIOS

COMMERCIAL LINES

 

(In millions, except percentage data)

   Q2
2011
    Q3
2011
    Q4
2011
    Q1
2012
    Q2
2012
    Jun-YTD
2011
    Jun-YTD
2012
 

Gross premiums written

   $ 494.6      $ 501.3      $ 475.3      $ 532.6      $ 564.2      $ 961.4      $ 1,096.8   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

   $ 440.5      $ 438.4      $ 415.7      $ 468.9      $ 496.7      $ 849.0      $ 965.6   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 408.5      $ 410.1      $ 422.3      $ 434.9      $ 449.2      $ 809.3      $ 884.1   

Losses and LAE:

                  

Current accident year, excluding catastrophe losses

     240.7        270.7        249.3        256.3        276.3        484.8        532.6   

Prior year (favorable) unfavorable reserve development

     (9.3     (3.6     (7.5     0.5        14.5        (23.6     15.0   

Catastrophe losses

     77.1        39.8        4.0        11.1        38.4        104.6        49.5   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     308.5        306.9        245.8        267.9        329.2        565.8        597.1   

Policy acquisition and other underwriting expenses

     160.1        160.3        166.3        169.5        164.7        319.6        334.2   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

GAAP underwriting profit (loss)

   $ (60.1   $ (57.1   $ 10.2      $ (2.5   $ (44.7   $ (76.1   $ (47.2
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loss and LAE ratio:

                  

Current accident year, excluding catastrophe losses

     58.9     66.1     59.1     58.9     61.6     59.9     60.2

Prior year (favorable) unfavorable reserve development

     (2.3 )%      (0.9 )%      (1.8 )%      0.1     3.2     (2.9 )%      1.7

Catastrophe losses

     18.9     9.7     0.9     2.6     8.5     12.9     5.6
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     75.5     74.9     58.2     61.6     73.3     69.9     67.5

Expense ratio

     39.0     38.8     39.2     38.7     36.4     39.3     37.6
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio

     114.5     113.7     97.4     100.3     109.7     109.2     105.1
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio, excluding catastrophe losses

     95.6     104.0     96.5     97.7     101.2     96.3     99.5

Current accident year combined ratio, excluding catastrophe losses

     97.9     104.9     98.3     97.6     98.0     99.2     97.8

 

10


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

PERSONAL LINES

Three Months ended June 30

 

     2012     2011  

(In millions, except percentage data)

   Auto     Home     Other     Total     Auto     Home     Other     Total  

Net premiums written

   $ 227.5      $ 132.3      $ 11.3      $ 371.1      $ 229.6      $ 133.2      $ 11.8      $ 374.6   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 226.9      $ 126.8      $ 10.6      $ 364.3      $ 229.1      $ 122.2      $ 10.6      $ 361.9   

Losses and LAE:

                

Current accident year, excluding catastrophe losses

     165.8        64.5        3.2        233.5        163.8        67.1        4.4        235.3   

Prior year (favorable) unfavorable reserve development

     3.2        3.5        1.1        7.8        (7.4     0.8        0.7        (5.9

Catastrophe losses

     3.0        28.7        0.7        32.4        6.3        71.8        1.5        79.6   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     172.0        96.7        5.0        273.7        162.7        139.7        6.6        309.0   

Policy acquisition and other underwriting expenses

           101.0              99.9   
        

 

 

         

 

 

 

GAAP underwriting loss

           (10.4           (47.0

Net investment income

           21.3              23.1   

Other income

           3.2              3.2   

Other operating expenses

           (1.8           (2.1
        

 

 

         

 

 

 

Segment income (loss) before income taxes

         $ 12.3            $ (22.8
        

 

 

         

 

 

 

Loss and LAE ratio:

                

Current accident year, excluding catastrophe losses

     73.1     50.8     30.2     64.1     71.5     54.8     41.5     65.0

Prior year (favorable) unfavorable reserve development

     1.4     2.8     10.4     2.1     (3.2 )%      0.7     6.6     (1.6 )% 

Catastrophe losses

     1.3     22.6     6.6     8.9     2.7     58.8     14.2     22.0
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     75.8     76.2     47.2     75.1     71.0     114.3     62.3     85.4

Expense ratio

           26.9           26.8
        

 

 

         

 

 

 

Combined ratio

           102.0           112.2
        

 

 

         

 

 

 

Change in policies in force

     (2.6 )%      (2.0 )%      (8.9 )%      (2.6 )%      (6.0 )%      (0.9 )%      (6.8 )%      (3.7 )% 

Retention

     79.2     82.4     N/M        81.0     77.8     80.9     N/M        79.5

 

11


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

PERSONAL LINES

Six Months ended June 30

 

      2012     2011  

(In millions, except percentage data)

   Auto     Home     Other     Total     Auto     Home     Other     Total  

Net premiums written

   $ 460.6      $ 237.3      $ 20.6      $ 718.5      $ 460.7      $ 234.4      $ 20.9      $ 716.0   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 452.6      $ 253.6      $ 21.4      $ 727.6      $ 458.0      $ 243.7      $ 21.1      $ 722.8   

Losses and LAE:

                

Current accident year, excluding catastrophe losses

     329.7        125.1        8.6        463.4        334.0        139.5        7.4        480.9   

Prior year (favorable) unfavorable reserve development

     6.7        3.8        1.1        11.6        (19.3     (1.8     1.1        (20.0

Catastrophe losses

     5.4        48.7        1.3        55.4        6.3        93.7        1.8        101.8   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     341.8        177.6        11.0        530.4        321.0        231.4        10.3        562.7   

Policy acquisition and other underwriting expenses

           203.4              200.7   
        

 

 

         

 

 

 

GAAP underwriting loss

           (6.2           (40.6

Net investment income

           42.9              45.8   

Other income

           6.7              6.3   

Other operating expenses

           (3.6           (4.0
        

 

 

         

 

 

 

Segment income before income taxes

         $ 39.8            $ 7.5   
        

 

 

         

 

 

 

Loss and LAE ratio:

                

Current accident year, excluding catastrophe losses

     72.8     49.4     40.2     63.7     72.8     57.2     35.1     66.6

Prior year (favorable) unfavorable reserve development

     1.5     1.5     5.1     1.6     (4.2 )%      (0.7 )%      5.2     (2.8 )% 

Catastrophe losses

     1.2     19.2     6.1     7.6     1.4     38.4     8.5     14.1
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     75.5     70.1     51.4     72.9     70.0     94.9     48.8     77.9

Expense ratio

           27.1           26.9
        

 

 

         

 

 

 

Combined ratio

           100.0           104.8
        

 

 

         

 

 

 

Change in policies in force

     (2.6 )%      (2.0 )%      (8.9 )%      (2.6 )%      (6.0 )%      (0.9 )%      (6.8 )%      (3.7 )% 

Retention

     79.2     82.4     N/M        81.0     77.8     80.9     N/M        79.5

 

12


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING INFORMATION AND RELATED RATIOS

PERSONAL LINES

 

(In millions, except percentage data)

   Q2
2011
    Q3
2011
    Q4
2011
    Q1
2012
    Q2
2012
    Jun-YTD
2011
    Jun-YTD
2012
 

Gross premiums written

   $ 399.7      $ 415.1      $ 380.0      $ 373.2      $ 414.3      $ 766.2      $ 787.5   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums written

   $ 374.6      $ 390.3      $ 354.9      $ 347.4      $ 371.1      $ 716.0      $ 718.5   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net premiums earned

   $ 361.9      $ 363.7      $ 364.0      $ 363.3      $ 364.3      $ 722.8      $ 727.6   

Losses and LAE:

                  

Current accident year, excluding catastrophe losses

     235.3        253.3        254.0        229.9        233.5        480.9        463.4   

Prior year (favorable) unfavorable reserve development

     (5.9     (8.5     (4.5     3.8        7.8        (20.0     11.6   

Catastrophe losses

     79.6        46.2        15.7        23.0        32.4        101.8        55.4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total losses and LAE

     309.0        291.0        265.2        256.7        273.7        562.7        530.4   

Policy acquisition and other underwriting expenses

     99.9        101.8        101.7        102.4        101.0        200.7        203.4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

GAAP underwriting profit (loss)

   $ (47.0   $ (29.1   $ (2.9   $ 4.2      $ (10.4   $ (40.6   $ (6.2
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loss and LAE ratio:

                  

Current accident year, excluding catastrophe losses

     65.0     69.6     69.7     63.4     64.1     66.6     63.7

Prior year (favorable) unfavorable reserve development

     (1.6 )%      (2.3 )%      (1.2 )%      1.0     2.1     (2.8 )%      1.6

Catastrophe losses

     22.0     12.7     4.3     6.3     8.9     14.1     7.6
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loss and LAE ratio

     85.4     80.0     72.8     70.7     75.1     77.9     72.9

Expense ratio

     26.8     27.1     27.1     27.3     26.9     26.9     27.1
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio

     112.2     107.1     99.9     98.0     102.0     104.8     100.0
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Combined ratio, excluding catastrophe losses

     90.2     94.4     95.6     91.7     93.1     90.7     92.4

Current accident year combined ratio, excluding catastrophe losses

     91.8     96.7     96.8     90.7     91.0     93.5     90.8

 

13


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

CHAUCER

Three Months ended June 30

 

      2012  

(In millions, except percentage data)

   Property      Marine &
Aviation
     Energy      UK
Motor
     Casualty
& Other
     Total  

Gross premiums written

   $ 92.1       $ 93.0       $ 127.7       $ 76.6       $ 49.2       $ 438.6   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Net premiums written

   $ 77.8       $ 66.1       $ 87.9       $ 67.3       $ 30.7       $ 329.8   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Net premiums earned

   $ 44.5       $ 58.3       $ 44.2       $ 60.3       $ 29.2       $ 236.5   

Losses and LAE:

                 

Current accident year, excluding catastrophe losses

                    131.0   

Prior year favorable reserve development

                    (5.1

Catastrophe losses

                    3.3   
                 

 

 

 

Total losses and LAE

                    129.2   

Policy acquisition and other underwriting expenses

                    88.1   
                 

 

 

 

GAAP underwriting profit

                    19.2   

Net investment income

                    10.2   

Other income

                    5.1   

Other operating expenses

                    (4.7
                 

 

 

 

Segment income before income taxes

                    $29.8   
                 

 

 

 

Loss and LAE ratio:

                 

Current accident year, excluding catastrophe losses

                    55.5

Prior year favorable reserve development

                    (2.2 )% 

Catastrophe losses

                    1.4
                 

 

 

 

Total loss and LAE ratio

                    54.7

Expense ratio

                    37.2
                 

 

 

 

Combined ratio

                    91.9
                 

 

 

 

 

14


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING AND SEGMENT INCOME INFORMATION AND RATIOS

CHAUCER

Six Months ended June 30

 

     2012  

(In millions, except percentage data)

   Property      Marine &
Aviation
     Energy      UK
Motor
     Casualty
& Other
     Total  

Gross premiums written

   $ 179.8       $ 192.5       $ 199.0       $ 143.2       $ 105.8       $ 820.3   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Net premiums written

   $ 107.4       $ 124.6       $ 111.2       $ 112.8       $ 74.0       $ 530.0   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Net premiums earned

   $ 91.2       $ 112.5       $ 83.6       $ 121.8       $ 64.4       $ 473.5   

Losses and LAE:

                 

Current accident year, excluding catastrophe losses

                    282.6   

Prior year (favorable) unfavorable reserve development

                    (26.8

Catastrophe losses

                    9.8   
                 

 

 

 

Total losses and LAE

                    265.6   

Policy acquisition and other underwriting expenses

                    174.0   
                 

 

 

 

GAAP underwriting profit

                    33.9   

Net investment income

                    19.6   

Other income

                    10.4   

Other operating expenses

                    (8.6
                 

 

 

 

Segment income before income taxes

                  $ 55.3   
                 

 

 

 

Loss and LAE ratio:

                 

Current accident year, excluding catastrophe losses

                    59.7

Prior year (favorable) unfavorable reserve development

                    (5.7 )% 

Catastrophe losses

                    2.1
                 

 

 

 

Total loss and LAE ratio

                    56.1

Expense ratio

                    36.7
                 

 

 

 

Combined ratio

                    92.8
                 

 

 

 

 

15


THE HANOVER INSURANCE GROUP

GAAP UNDERWRITING INFORMATION AND RELATED RATIOS

CHAUCER

 

     Q3     Q4     Q1     Q2     Jun-YTD      Jun-YTD  

(In millions, except percentage data)

   2011     2011     2012     2012     2011      2012  

Gross premiums written

   $ 281.9      $ 277.7      $ 381.7      $ 438.6      $ —         $ 820.3   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

    

 

 

 

Net premiums written

   $ 222.3      $ 206.5      $ 200.2      $ 329.8      $ —         $ 530.0   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

    

 

 

 

Net premiums earned

   $ 244.8      $ 261.5      $ 237.0      $ 236.5      $ —         $ 473.5   

Losses and LAE:

               

Current accident year, excluding catastrophe losses

     140.0        159.2        151.6        131.0        —           282.6   

Prior year favorable reserve development

     (16.6     (18.9     (21.7     (5.1     —           (26.8

Catastrophe losses

     13.6        35.9        6.5        3.3        —           9.8   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

    

 

 

 

Total losses and LAE

     137.0        176.2        136.4        129.2        —           265.6   

Policy acquisition and other underwriting expenses

     95.7        85.5        85.9        88.1        —           174.0   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

    

 

 

 

GAAP underwriting profit (loss)

   $ 12.1      $ (0.2   $ 14.7      $ 19.2      $ —         $ 33.9   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

    

 

 

 

Loss and LAE ratio:

               

Current accident year, excluding catastrophe losses

     57.2     60.9     64.1     55.5     —           59.7

Prior year favorable reserve development

     (6.8 )%      (7.2 )%      (9.2 )%      (2.2 )%      —           (5.7 )% 

Catastrophe losses

     5.6     13.7     2.7     1.4     —           2.1
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

    

 

 

 

Total loss and LAE ratio

     56.0     67.4     57.6     54.7     —           56.1

Expense ratio

     39.1     32.7     36.2     37.2     —           36.7
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

    

 

 

 

Combined ratio

     95.1     100.1     93.8     91.9     —           92.8
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

    

 

 

 

Combined ratio, excluding catastrophe losses

     89.5     86.4     91.1     90.5     —           90.7

Current accident year combined ratio, excluding catastrophe losses

     96.3     93.6     100.3     92.7     —           96.4

 

16


THE HANOVER INSURANCE GROUP

NET INVESTMENT INCOME AND YIELDS

 

(In millions, except yields)

   Q2
2011
    Q3
2011
    Q4
2011
    Q1
2012
    Q2
2012
    Q2
YTD
2011
    Q2
YTD
2012
 

Net Investment Income

                  

Fixed maturities

   $ 60.3      $ 66.1      $ 67.3      $ 65.9      $ 66.5      $ 120.9      $ 132.4   

Equity securities

     1.4        1.5        2.6        3.4        2.8        2.7        6.2   

Other investments

     1.0        2.3        1.0        2.0        1.5        1.5        3.5   

Investment expenses

     (1.7     (2.1     (1.9     (2.5     (2.3     (3.7     (4.8
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

   $ 61.0      $ 67.8      $ 69.0      $ 68.8      $ 68.5      $ 121.4      $ 137.3   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Pre-tax Yields

                  

Fixed maturities

     5.35     4.49     4.48     4.38     4.31     5.32     4.35

Total

     5.09     3.96     3.92     3.90     3.91     5.04     3.90

Pre-tax yields are calculated as annualized investment income divided by the average of investment balances at the end of each month during the period. Investment balances, for purposes of the pre-tax yield calculation, exclude unrealized capital gains and losses.

The increase in net investment income and decline in pre-tax yields beginning in Q3 2011 is primarily due to the acquisition of Chaucer.

 

17


THE HANOVER INSURANCE GROUP

INVESTMENT PORTFOLIO

June 30, 2012

 

(In millions)

                   

Investment Type

   Weighted
Average
Quality
   Amortized
Cost or Cost
     Fair
Value
     % of
Total
    Net
Unrealized
Gain
     Change in Net
Unrealized
During Q2 2012
    Change in
Net
Unrealized
YTD
 

Fixed Maturities:

                  

U.S. Treasury and government agencies

   AAA    $ 190.5       $ 198.8         2.6   $ 8.3       $ 1.7      $ 0.7   

Foreign government

   AAA      302.7         304.5         4.0     1.8         1.3        1.9   

Municipals:

                  

Taxable

   AA      807.3         883.0         11.5     75.7         8.6        17.3   

Tax exempt

   AA-      142.3         147.3         1.9     5.0         0.4        (0.1

Corporate:

                  

NAIC 1

   A      1,733.6         1,832.2         24.0     98.6         9.0        31.4   

NAIC 2

   BBB      1,312.4         1,407.7         18.4     95.3         0.8        15.9   

NAIC 3 and below

   B+      325.6         340.1         4.4     14.5         (1.1     3.7   
     

 

 

    

 

 

    

 

 

   

 

 

    

 

 

   

 

 

 

Total corporate

   BBB+      3,371.6         3,580.0         46.8     208.4         8.7        51.0   
     

 

 

    

 

 

    

 

 

   

 

 

    

 

 

   

 

 

 

Asset backed:

                  

Residential mortgage backed

   AA      805.3         839.1         11.0     33.8         0.5        1.3   

Commercial mortgage backed

   AA+      343.9         358.9         4.7     15.0         0.7        3.5   

Asset backed

   AA+      219.7         223.2         2.9     3.5         0.2        (0.1
     

 

 

    

 

 

    

 

 

   

 

 

    

 

 

   

 

 

 

Total fixed maturities

   A+      6,183.3         6,534.8         85.4     351.5         22.1        75.5   

Equity securities

        342.8         367.5         4.8     24.7         6.1        18.2   
     

 

 

    

 

 

    

 

 

   

 

 

    

 

 

   

 

 

 

Total fixed maturities and equity securities

        6,526.1         6,902.3         90.2     376.2         28.2        93.7   

Cash and cash equivalents

        520.8         520.8         6.8     —           —          —     

Other investments

        226.2         229.1         3.0     2.9         —          —     
     

 

 

    

 

 

    

 

 

   

 

 

    

 

 

   

 

 

 

Total

      $ 7,273.1       $ 7,652.2         100.0   $ 379.1       $ 28.2      $ 93.7   
     

 

 

    

 

 

    

 

 

   

 

 

    

 

 

   

 

 

 

 

18


THE HANOVER INSURANCE GROUP

CREDIT QUALITY AND DURATION OF FIXED MATURITIES

June 30, 2012

(In millions)

CREDIT QUALITY OF FIXED MATURITIES

 

NAIC Designation

  

Rating Agency
Equivalent Designation

   Amortized
Cost
     Fair
Value
     % of Total
Fair Value
 

1

   Aaa/Aa/A    $ 4,405.8       $ 4,644.2         71.1

2

   Baa      1,413.5         1,512.6         23.1

3

   Ba      155.1         166.4         2.6

4

   B      141.0         145.9         2.2

5

   Caa and lower      54.2         52.2         0.8

6

   In or near default      13.7         13.5         0.2
     

 

 

    

 

 

    

 

 

 

Total fixed maturities

      $ 6,183.3       $ 6,534.8         100.0
     

 

 

    

 

 

    

 

 

 

DURATION OF FIXED MATURITIES

 

     Amortized
Cost
     Fair
Value
     % of Total
Fair Value
 

0-2 years

   $ 1,748.2       $ 1,789.4         27.4

2-4 years

     1,818.9         1,910.2         29.2

4-6 years

     1,194.0         1,296.2         19.9

6-8 years

     911.4         988.8         15.1

8-10 years

     385.0         413.6         6.3

10+ years

     125.8         136.6         2.1
  

 

 

    

 

 

    

 

 

 

Total fixed maturities

   $ 6,183.3       $ 6,534.8         100.0
  

 

 

    

 

 

    

 

 

 

Weighted Average Duration

     3.97         
  

 

 

       

 

19


THE HANOVER INSURANCE GROUP

TOP 10 CORPORATE AND MUNICIPAL FIXED MATURITY HOLDINGS

June 30, 2012

(In millions, except percentage data)

Issuer

   Amortized Cost      Fair Value      As a Percent of
Invested Assets
    S&P
Ratings

Royal Bank of Scotland: (1)

          

Term deposits (2)

   $ 164.7       $ 165.2         2.16   A

Notes

     11.8         11.6         0.15   A

Lloyds TSB Bank: (3)

          

Term deposits (2)

     83.7         84.4         1.10   A

Notes

     6.9         6.9         0.09   A

GE Capital

     30.5         32.2         0.42   AA+

HSBC Bank

     29.1         29.6         0.39   A+

Wells Fargo

     27.9         30.0         0.39   A+

JP Morgan

     27.3         27.9         0.37   A

American Express

     26.1         28.1         0.37   A-

Metlife

     23.5         24.8         0.32   AA-

Miller Brewing Co

     22.6         24.4         0.32   BBB+

Citigroup

     22.6         23.3         0.30   A-
  

 

 

    

 

 

    

 

 

   

Top 10 Corporate and Municipal Fixed

   $ 476.7       $ 488.4         6.38  
  

 

 

    

 

 

    

 

 

   

 

(1) UK government owns 83% of bank equity
(2) Weighted average duration is approximately 2 years
(3) UK government owns 40% of bank equity

 

20


THE HANOVER INSURANCE GROUP

RECONCILIATION OF SEGMENT INCOME TO NET INCOME

 

      Three Months ended June 30     Six Months ended June 30  
     2012     2011     2012     2011  

(In millions, except per share data)

   $     Per
Share
(Diluted)
    $     Per
Share
(Diluted)
    $     Per
Share
(Diluted)
    $     Per
Share
(Diluted)
 

SEGMENT INCOME

                

Commercial Lines

   $ (9.4     $ (25.3     $ 24.5        $ (7.1  

Personal Lines

     12.3          (22.8       39.8          7.5     

Chaucer

     29.8          —            55.3          —       

Other Property and Casualty

     (1.7       0.8          (2.9       2.1     
  

 

 

     

 

 

     

 

 

     

 

 

   

Total

     31.0          (47.3       116.7          2.5     

Interest expense

     (15.9       (10.8       (32.1       (21.2  
  

 

 

     

 

 

     

 

 

     

 

 

   

Segment income (loss) before income taxes

     15.1      $ 0.33        (58.1   $ (1.28     84.6      $ 1.86        (18.7   $ (0.41

Income tax benefit (expense) on segment income (loss)

     (5.1     (0.11     19.7        0.43        (28.6     (0.63     6.2        0.14   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Segment income (loss) after income taxes

     10.0        0.22        (38.4     (0.85     56.0        1.23        (12.5     (0.27

Net realized investment gains (losses)

     (3.4     (0.07     13.4        0.30        (0.3     (0.01     16.7        0.37   

Net gain (loss) from retirement of debt

     —          —          0.3        0.01        —          —          (2.2     (0.05

Costs related to acquired businesses

     (0.9     (0.02     (11.1     (0.25     (2.4     (0.05     (13.8     (0.31

Loss on derivative instruments

     —          —          (4.7     (0.10     —          —          (4.7     (0.10

Net foreign exchange gains

     0.3        0.01        —          —          —          —          —          —     

Income tax benefit on non-segment income

     3.8        0.08        7.7        0.17        7.2        0.16        11.6        0.25   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations

     9.8        0.22        (32.8     (0.72     60.5        1.33        (4.9     (0.11

Gain on sale of Citizens Management, Inc

     10.9        0.24        —          —          10.9        0.24        —          —     

Other discontinued operations, net of taxes

     0.1        —          0.6        0.01        (0.9     (0.02     2.0        0.05   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

NET INCOME (LOSS)

   $ 20.8      $ 0.46      $ (32.2   $ (0.71   $ 70.5      $ 1.55      $ (2.9   $ (0.06
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

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Non-GAAP Financial Measures

The Hanover uses non-GAAP financial measures as important measures of the Company’s operating performance, which we believe provide investors’ with additional information regarding management’s evaluation of our results of operations and financial performance. These metrics include segment income before interest expense and taxes, total segment income after taxes, total segment income after taxes per share, total book value per share, total book value per share excluding net unrealized gains and losses related to investments, net of tax, tangible book value per share and measures of segment income and loss ratios excluding catastrophe losses and reserve development. After-tax segment income EPS (sometimes referred to as “after-tax segment income per share”) is a non-GAAP measure. It is defined as net income (loss) excluding the after-tax impact of net realized investment gains (losses), as well as results from discontinued operations for a period divided by the average number of diluted shares of common stock.

Segment income before interest expense and taxes is net income, excluding interest expense on debt, income taxes and net realized investment gains and losses, because fluctuations in these gains and losses are determined by interest rates, financial markets and the timing of sales. Segment income before interest expense and taxes also excludes net gains and losses on disposals of businesses, discontinued operations, restructuring costs, extraordinary items, the cumulative effect of accounting changes and certain other items. Segment income before interest expense and taxes is the sum of the segment income from: Commercial Lines, Personal Lines, Chaucer, and Other Property and Casualty. The Hanover believes that measures of segment income before interest expense and taxes provide investors with a valuable measure of the performance of the Company’s ongoing businesses because they highlight net income attributable to the core operations of the business.

Book value per share is total shareholders’ equity divided by the number of common shares outstanding. Book value per share excluding net unrealized gains and losses related to investments, net of tax is total shareholders’ equity excluding the after-tax effect of unrealized investment gains and losses divided by the number of common shares outstanding. Tangible book value per share is total shareholders' equity, excluding goodwill, divided by the number of common shares outstanding.

The Hanover also provides measures of segment income and loss ratios that exclude the effects of catastrophe losses. A catastrophe is a severe loss, resulting from natural or manmade events, including risks such as fire, hurricane, earthquake, windstorm, explosion, terrorism or other similar events. Each catastrophe has unique characteristics. Catastrophes are not predictable as to timing or loss amount in advance. The Hanover believes that providing certain financial metrics and trends excluding the effects of catastrophes is meaningful for investors to understand the variability of periodic earnings and loss ratios.

Prior year reserve development, which can be favorable or unfavorable, represents changes in our estimate of the costs to pay claims from prior years. We believe that a discussion of segment income excluding prior year reserve development is helpful to investors since it provides insight into both our estimate of current year accident results and changes to prior-year reserve estimates.

Segment income before and after interest expense and taxes and measures of segment income that exclude the effects of catastrophe losses or reserve development should not be construed as substitutes for net income determined in accordance with GAAP. A reconciliation of income from continuing operations to segment income before interest expense and taxes and income from continuing operations per share to segment income after taxes per share for the three and six months ended June 30, 2012 and 2011 is set forth on page 21 of this document. The presentation of loss ratios calculated excluding the effects of reserve development and/or catastrophe losses should not be construed as a substitute for loss ratios determined in accordance with GAAP.

 

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CORPORATE OFFICES AND PRINCIPAL SUBSIDIARIES

THE HANOVER INSURANCE GROUP, INC.

440 Lincoln Street

Worcester, MA 01653

The Hanover Insurance Company

440 Lincoln Street

Worcester, MA 01653

Citizens Insurance Company of America

645 West Grand River

Howell, MI 48843

Chaucer Holdings PLC

Plantation Place

30 Fenchurch Street

London

EC3M 3AD

MARKET AND DIVIDEND INFORMATION

The following information shows trading activity for the Company for the periods indicated:

 

Quarter Ended

   2012  
     Price Range      Dividends  
     High      Low      Per Share  

March 31

   $ 41.52       $ 34.27       $ 0.300   

June 30

   $ 41.04       $ 37.17       $ 0.300   

 

Quarter Ended

   2011  
     Price Range      Dividends  
     High      Low      Per Share  

March 31

   $ 48.82       $ 45.08       $ 0.275   

June 30

   $ 46.15       $ 36.18       $ 0.275   

September 30

   $ 37.97       $ 31.22       $ 0.275   

December 31

   $ 39.23       $ 33.26       $ 0.300   

INDUSTRY RATINGS AS OF AUGUST 1, 2012

 

Financial Strength Ratings

   A.M.
Best
   Standard
& Poor's
   Moody's

Property and Casualty Insurance Companies:

        

The Hanover Insurance Company

   A    A-    A3

Citizens Insurance Company of America

   A    A-    —  

 

Debt Ratings

   A.M.
Best
   Standard
& Poor's
   Moody's

The Hanover Insurance Group, Inc. Senior Debt

   bbb    BBB-    Baa3

The Hanover Insurance Group, Inc. Junior Subordinated Debentures

   bb+    BB-    Ba1

TRANSFER AGENT

Computershare Limited

PO Box 43076

Providence, RI 02940-3076

1-800-317-4454

COMMON STOCK

Common stock of The Hanover Insurance Group is traded on the New York Stock Exchange under the symbol “THG”.

INQUIRIES

Oksana Lukasheva

Assistant Vice President

Investor Relations

(508) 855-2063

olukasheva@hanover.com

INVESTOR INFORMATION LINE

Dial 1-800-407-5222 to receive additional printed information, fax-on-demand services or other prerecorded messages.

Please visit our internet site at http:// www.Hanover.com

 

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