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8-K - FORM 8-K - MModal Inc.d281413d8k.htm
30
th
Annual
J.P.
Morgan
Healthcare
Conference


Slide 2
J.P. Morgan Healthcare Conference –
Jan. 2012
Safe harbor language &
reconciliation of non-gaap measures
Information
provided
and
statements
contained
in
this
presentation
that
are
not
purely
historical,
such
as
statements
regarding
the
Company’s
strategic
priorities, 2011 and 2012 financial and operating performance and M*Modal transaction benefits, are forward-looking statements within the meaning of
Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934 and the Private Securities Litigation Reform Act of 1995.
Such forward-looking statements only speak as of the date of this presentation and MedQuist Holdings Inc. assumes no obligation to update the
information included in this presentation.
Statements made in this presentation that are forward-looking in nature may involve risks and uncertainties. Accordingly, readers are cautioned that any
such
forward-looking
statements
are
not
guarantees
of
future
performance
and
are
subject
to
certain
risks,
uncertainties
and
assumptions
that
are
difficult to predict, including, without limitation, specific factors discussed herein and in other disclosures and public filings made by MedQuist Holdings
Inc.,
including
filings
with
the
SEC.
Although
MedQuist
Holdings
believes
that
the
expectations
reflected
in
such
forward-looking
statements
are
reasonable as of the date made, expectations may prove to have been materially different from the results expressed or implied by such forward-looking
statements.
In addition to the US GAAP results, MedQuist Holdings has provided certain non-GAAP financial measures in this presentation such as Adjusted
EBITDA and Adjusted Net Income. The tables in the appendix to this presentation include a reconciliation of the historical non-GAAP financial measures
to the most directly comparable GAAP financial measures. The Company does not present in the presentation the comparable GAAP financial measure
and the related reconciliation for the forward looking non-GAAP financial measures included in this presentation because management cannot predict
with sufficient reliability certain contingencies required to estimate the comparable GAAP financial measures.


Slide 3
J.P. Morgan Healthcare Conference –
Jan. 2012
TRANSCRIPTION & TECHNOLOGY LEADER
165,000 physicians enabled
2,400 hospitals, clinics
and practices served
850 physician practices
Value-added ecosystem of
leading business partners
MTSOs
Radiology systems
EHR vendors
Healthcare providers
3.9B-4B total billed equivalent
line counts in 2011
Unique ability to support large,
complex providers
Core research & development
in Speech & Natural Language
Understanding
On demand Collaborative
Intelligence platform
End-to-end workflow and EHR
integration
Extensive global delivery
network
Strong 9-month performance
Revenues of $328M
Adj. EBITDA of $84M
Adj. EPS of $0.59
14,000 global employees,
scalable workforce
Flexible SaaS and service
deployment models
140+ patent licenses in
speech recognition and
understanding
Clients:
Capabilities:
Scale:


Slide 4
J.P. Morgan Healthcare Conference –
Jan. 2012
CLINICAL DOCUMENTATION MARKETPLACE
MedQuist is the market leader for transcription services
and the science behind it
Market share over 50% for hospitals with 300-499 licensed beds and 500+
licensed beds
Own our platform and speech and language understanding technologies
Large captive domestic and global labor capabilities
Highly fragmented market populated with local & regional MTSOs
Market consolidation
Market changing from labor-intensive, domestic-only service model
o
More editing & less typing
o
Increased utilization of speech recognition and offshore resources
o
EHR implementations leading to near-term product substitution
Local & regional MTSOs increasingly unable to compete in this
environment
Majority of hospitals still insource transcription yet face continued cost and
space utilization pressures
Overall transcription market is mature


Slide 5
J.P. Morgan Healthcare Conference –
Jan. 2012
ORGANIC GROWTH OPPORTUNITIES
Insource to outsource is largest driver of new
business
Outsourcing market growing low single digits
Typical cost savings of 25% to 40% available through
outsourcing
Compete, acquire and/or enable MTSOs via our
platform
Many MTSOs already typing on our DEP platform
Proven ability to work with larger, competing MTSOs
Existing customers represent additional growth
opportunity
No full penetration with any major IDNs
Estimated $250-$285 million market opportunity
Increase margins
Higher
utilization
of
speech
recognition
and
offshore
resources
Improve productivity of our global transcription workforce


Slide 6
J.P. Morgan Healthcare Conference –
Jan. 2012
ELEVATING THE CONVERSATION
TO THE C-SUITE
Changing clinical documentation needs
More detail in content/reporting is required
Search and discovery capabilities
Industry acceptance that structured data has limitations
Regulatory requirements create near-term challenges for customers
Meaningful
Use
of
EHR’s
2014
for
Stage
2
ICD-10
is
healthcare’s
Y2K
event
October
2013
Quality reporting
Fee-based to value-based transition
Value of clinical documentation beyond capture and recording of episodic care
Rich clinical data that’s not utilized
Move to real-time patient encounters
Business intelligence advantages (revenue cycle and demographics)
Direct impact on revenue and cash flow


Slide 7
J.P. Morgan Healthcare Conference –
Jan. 2012
HOW WE GROW –
Connecting the dots
Invest
in
expanded
sales
force
and
segmented
sales
teams
Transcription, technology, radiology, coding
Grow ecosystem of partners
New business development and partnership focus already
yielding results
Leverage existing technology
FESR sales to MTSOs, integrated solutions offerings
Commercialize IP and new offerings
Access to physicians and content, contextualization
capabilities, content server as hub, apps and analytics


FINANCIAL OVERVIEW


J.P. Morgan Healthcare Conference –
Jan. 2012
Slide 9
THIRD QUARTER KEY MESSAGES
Strong execution delivered in-line revenues plus year-over-year and sequential financial
growth
Key customer retention, implementation and global production strategies executed well
All operating metrics continue to improve
Gross margin up 433 basis points vs. Q3 2010 and up 290 basis points vs. Q2 2011
Adjusted
EBITDA
up
22%
and
Adjusted
Net
Income
per
fully
diluted
share
up
31%
from
Q3
2010
Acquisition activity accelerates to add new layer of revenue growth opportunities
Transformative M*Modal transaction closed in August 2011
Two MTSO acquisitions closed in September 2011 three MTSO acquisitions completed in November
2011
Radiology workflow technology acquisition closed in November 2011
Strong financial performance and balance sheet provide funding for growth strategies
MTSO roll up strategy to continue
Commercialization of our speech and natural language understanding technologies
Investments in our sales force to drive revenue growth
Remained on track with our 2011 performance goals and issued preliminary 2012 outlook


Slide 10
J.P. Morgan Healthcare Conference –
Jan. 2012
Q3 2010
Q1 2011
Q2 2011
Q3 2011
Total
Billed
Equivalent
Line
Counts
(1)
(lines in millions)
854
875
863
1,020
Offshore Transcription Volumes
42%
41%
42%
45%
Transcription Volumes Edited Post   
Speech Recognition
67%
72%
74%
76%
Adjusted EBITDA
(1)
$24.5
$26.7
$27.6
$29.8
Margin
22%
24%
25%
28%
Adjusted Net Income per fully diluted
share
(1)
$0.26
$0.30
$0.31
$0.34
Free Cash Flow
(1)
$19.2
$13.2
$16.3
$16.8
(1)As defined in Appendix.
STRONG QUARTERLY RESULTS
(Dollars in millions, except per share data)


Slide 11
J.P. Morgan Healthcare Conference –
Jan. 2012
(1)As defined in Appendix.
KEY INDICATORS & DRIVERS OF GROWTH
Growth in
total
billed
equivalent
line
counts
(1)
1.020 billion lines in Q3 2011 vs. 854 million lines in Q3 2010
Up year-over-year primarily on addition of lines attributable to M*Modal acquisition
Technology becoming a bigger component of our overall business
Increase in offshore production as planned
45% of transcription volumes vs. 42% in Q3 2010
Exited
Q3
2011
at
46%
and
effectively
utilized
capacity
built
up
in
Q2
2011
Increase in editing post-speech recognition
76% vs. 67% of total transcription volumes in Q3 2010
Continues to enhance productivity and significantly reduce direct costs


Slide 12
J.P. Morgan Healthcare Conference –
Jan. 2012
STRONG BALANCE SHEET
(1)Based on Q3 2011 Adjusted EBITDA annualized.
$0
$20
$20
$20
$115
$85
2011
2012
2013
2014
2015
2016
No principal amortization obligation until Q2 2012
Significant amount of acquisitions, including M*Modal funded with cash in Q3 2011
Full availability on $25 million revolver as of November 10, 2011
Strong balance sheet to execute on growth strategies
As of September 30, 2011
Scheduled Amortization and Maturity
(Dollars in millions)
Cash
$37
Debt
$296
Net Debt
$259
Total Net Leverage
2.2 x
(1)


Slide 13
J.P. Morgan Healthcare Conference –
Jan. 2012
2011E
(Range)
Net Revenues
$441 -
$444
Total Billed Equivalent Line Counts
(2)
(lines in billions)
3.9 –
4.0
Adjusted EBITDA
(2)
$115.5 -
$118.0
Adjusted Net Income per fully diluted share
(2)
$1.29 -
$1.31
Financial overview
2011
Performance
Goals
(1)
(1)Issued on November 9, 2011.
(2)As defined in Appendix.
(Dollars in millions, except per share data)
Includes benefit in fourth quarter 2011 from completed acquisitions
Acquisition and restructuring charges of $25 million to $27 million
Weighted
average
proforma
shares
outstanding
of
54.7
million
common
shares
Capital expenditures of $19 million to $22 million


J.P. Morgan Healthcare Conference –
Jan. 2012
Slide 14
PRELIMINARY OUTLOOK FOR 2012
(1)
Net
Revenues:
low-
to
mid-teens
percentage
increase
vs.
midpoint
of
2011
performance
goals
Growth in the core business
o
New sales efforts: same-store and market share gains
o
Revenue from integration of M*Modal in transcription platforms
o
MTSO roll up strategy
Full year benefit from M*Modal and commercialization of its technologies
2H 2012 expected to reflect ramp up of new investments in sales force
Adjusted
EBITDA:
mid-
to
high-single-digit
percentage
increase
vs.
midpoint
of
2011
performance goals
Timing of sales force investments and commercialization of technologies weighted in 1H 2012
Benefits from these investments begin to be realized in 2H 2012
Free Cash Flow: continue to generate significant positive FCF
Sufficient to fund our growth strategies, including MTSO roll ups
Timing of investments to create quarter-to-quarter variability
(1)Issued on November 9, 2011.


Appendix


Slide 16
J.P. Morgan Healthcare Conference –
Jan. 2012
Three Months Ended
Sept. 30, 2011
Sept. 30, 2010
Net income attributable to MedQuist Holdings Inc.
$20,553
$ 5,871
Net income attributable to non-controlling interest
361
2,737
Discontinued operations
-
(155)
Income tax provision (benefit)
(19,226)
229
Interest expense, net
7,081
4,663
Other (income) expense
4,033
(482)
Realized gain on settlement of foreign currencies
93
-
Depreciation and amortization
9,219
9,125
Acquisition and restructuring charges
6,251
1,797
Cost of legal proceedings, settlements and
accommodations
44
633
Share-based compensation and other non-cash awards
1,360
164
Equity in income of affiliated company
-
(70)
Adjusted EBITDA
$29,769
$24,512
Adjusted EBITDA as a percentage of net revenues
27.6%
21.7%
(Dollars in thousands)
Reconciliation of Net Income to Adjusted EBITDA (Unaudited)
Non-gaap reconciliation


Slide 17
J.P. Morgan Healthcare Conference –
Jan. 2012
Three Months Ended
June 30, 2011
March 31, 2011
Net income attributable to MedQuist Holdings Inc.
$5,135
$9,312
Net income attributable to non-controlling interest
271
1,506
Income tax provision (benefit)
886
1,144
Interest expense, net
6,961
7,037
Other (income) expense
(530)
(943)
Realized gain on settlement of foreign currencies
377
157
Depreciation and amortization
8,879
8,418
Acquisition and restructuring charges
4,391
6,878
Cost (benefit) of legal proceedings, settlements and
accommodations
581
(7,513)
Share-based compensation and other non-cash awards
611
710
Adjusted EBITDA
$27,562
$26,706
Adjusted EBITDA as a percentage of net revenues
25.4%
24.0%
(Dollars in thousands)
Reconciliation of Net Income to Adjusted EBITDA (Unaudited)
Non-gaap reconciliation


Slide 18
J.P. Morgan Healthcare Conference –
Jan. 2012
Non-gaap reconciliation
Three Months Ended
Sept. 30, 2011
Sept. 30, 2010
Adjusted EBITDA
$29,769
$24,512
Consolidated interest expense
(7,081)
(4,663)
Non-cash interest
774
1,482
Capital expenditures
(5,959)
(2,907)
Tax (provision) benefit
19,226
(229)
Deferred tax provision (benefit)
(19,933)
964
Free Cash Flow
$16,796
$19,159
Adjusted Net Income (Unaudited)
Adjusted EBITDA
$29,769
$24,512
Less:
Amortization (excluding acquired intangibles)
4,116
4,894
Cash interest (total expenses less non-cash)
6,307
3,181
Current tax provision (benefit)
707
(735)
Adjusted Net Income
$18,639
$17,172
Adjusted Net Income per fully diluted share:
Basic
$0.35
$0.34
Diluted
$0.34
$0.26
(Dollars in thousands)
Free Cash Flow (Unaudited)


Slide 19
J.P. Morgan Healthcare Conference –
Jan. 2012
Non-gaap reconciliation
Three Months Ended
June 30, 2011
March 31, 2011
Adjusted EBITDA
$27,562
$26,706
Consolidated interest expense
(6,961)
(7,037)
Non-cash interest
831
858
Capital expenditures
(4,360)
(6,688)
Tax provision (benefit)
(886)
(1,144)
Deferred tax provision (benefit)
159
546
Free Cash Flow
$16,345
$13,241
Adjusted Net Income (Unaudited)
Adjusted EBITDA
$27,562
$26,706
Less:
Amortization (excluding acquired intangibles)
4,362
3,903
Cash interest (total expenses less non-cash)
6,130
6,179
Current tax provision
727
598
Adjusted Net Income
$16,343
$16,026
Adjusted Net Income per fully diluted share:
Basic
$0.32
$0.31
Diluted
$0.31
$0.30
(Dollars in thousands)
Free Cash Flow (Unaudited)


Slide 20
J.P. Morgan Healthcare Conference –
Jan. 2012
Non-gaap reconciliation
Three Months Ended
Sept. 30, 2011
Sept. 30, 2010
MedQuist Holdings Shares
Basic outstanding
51,195
35,158
Effect of dilutive options
1,283
13,963
Diluted shares
52,478
49,121
Proforma impact of fully dilutive shares
(1)
Basic
1,814
15,775
Diluted
2,023
16,005
Proforma Shares
Basic
53,009
50,933
Diluted
54,501
65,126
(1)Fully dilutive shares includes common stock equivalents which consists of stock options, restricted stock issuable to certain key employees,
shares
issued
to
former
principal
stockholders,
shares
issued
to
former
principal
stockholders
and
shares
issued
in
our
initial
public
offering,
our private exchange offer, our public exchange offer and our short-form merger with MedQuist Inc.


Slide 21
J.P. Morgan Healthcare Conference –
Jan. 2012
(1)Fully dilutive shares includes common stock equivalents which consists of stock options, restricted stock issuable to certain key employees,
shares
issued
to
former
principal
stockholders,
shares
issued
to
former
principal
stockholders
and
shares
issued
in
our
initial
public
offering,
our private exchange offer, our public exchange offer and our short-form merger with MedQuist Inc.
Non-gaap reconciliation
Three Months Ended
June 30, 2011
March 31, 2011
MedQuist Holdings Shares
Basic outstanding
49,168
40,933
Effect of dilutive options
1,391
1,047
Diluted shares
50,559
41,980
Proforma
impact
of
fully
dilutive
shares
(1)
Basic
1,929
10,683
Diluted
2,176
10,913
Proforma Shares
Basic
51,097
51,616
Diluted
52,735
52,893


Slide 22
J.P. Morgan Healthcare Conference –
Jan. 2012
Non-gaap
financial definitions
Non-GAAP Financial Measures
We have provided the Company's Adjusted EBITDA and Adjusted Net Income, each a non-GAAP financial measure, on a forward-looking basis in this
document. We are unable to present a quantitative reconciliation of these forward-looking non-GAAP financial measures to the most directly comparable forward-
looking GAAP financial measure because management cannot predict, with sufficient reliability, contingencies relating to potential changes in tax valuation
allowances, potential changes to customer accommodation accruals, potential restructuring impacts, contingencies related to past and future acquisitions, and
changes in fair values of our derivative instruments, all of which are difficult to estimate primarily due to dependencies on future events.
Adjusted Net Income
Adjusted Net Income, a non-GAAP financial measure, is defined by the Company as Adjusted EBITDA less amortization expense for capitalized intangible assets
(excluding acquired intangibles), less interest expense (net of non-cash interest), and less current tax provision. We measure Adjusted Net Income based on
Proforma Shares Outstanding (see below). Management believes that utilization of Adjusted Net Income is an important non-GAAP financial measure of our
normalized operating results.
Proforma Shares Outstanding
For purposes of evaluating our results on per-share metrics, many of our computations utilize proforma share computations.  Our measure of proforma shares
includes our Basic and Diluted share computations utilized for GAAP purposes, plus our estimate of the impacts of common stock equivalents which consist of
stock options, restrictive stock issuable to certain key employees, shares issued to former principal stockholders, shares issued to former principal stockholders
and shares issued in our initial public offering, our private exchange offer, our public exchange offer and our short-form merger with MedQuist Inc..
Free Cash Flow
Free Cash Flow, a non-GAAP financial measure, is defined by the Company as Adjusted EBITDA less consolidated interest expense (net of non-cash interest),
less capital expenditures (including capitalized software development costs), and less current tax provision (net of deferred tax provision).  Management believes
that utilization of Free Cash Flow is an important non-GAAP measure of the Company’s ability to convert operating results into cash.
Total Billed Equivalent Line Counts
Total billed equivalent line counts is defined by the Company as the number of lines and line equivalents billed for the period, as defined by a customer’s contract,
and includes volume transcribed or edited on the Company’s transcription platforms, as well as technology volume (speech recognition).


Slide 23
J.P. Morgan Healthcare Conference –
Jan. 2012
Non-gaap
financial definitions
Adjusted EBITDA
Adjusted EBITDA is a metric used by management to measure operating performance. Adjusted EBITDA is defined as net income attributable to MedQuist
Holdings Inc., as applicable, plus net income attributable to noncontrolling interests, income taxes, net interest expense, depreciation and amortization, cost
(benefit) of legal proceedings, settlements, and accommodations, acquisition and restructuring charges, discontinued operations, equity in income of affiliated
company, share-based compensation and other non-cash awards, realized gain on settlement of foreign currency hedges, excluding other (income) expense.
The realized gain on settlement of foreign currency hedges is a component of other (income) expense, as reported in the Consolidated Statements of
Operations. Share-based compensation and other non-cash awards represents only the portion of such expense that is a component of selling, general and
administrative expense, as reported in the Consolidated Statements of Operations, as it excludes such expense attributable to the Company’s restructuring
actions.
We present Adjusted EBITDA as a supplemental performance measure because we believe it facilitates operating performance comparisons from period to
period and company to company by backing out the following:
• potential differences caused by variations in capital structures (affecting interest expense, net), tax positions (such as the impact on periods or companies for
changes in effective tax rates), the age and book depreciation of fixed assets (affecting depreciation expense);
• the impact of non-cash charges; and
• the impact of acquisition and integration related charges, restructuring charges, and certain unusual or nonrecurring items.
Because Adjusted EBITDA facilitates internal comparisons of operating performance on a more consistent basis, we also use Adjusted EBITDA in measuring
our performance relative to that of our competitors. Adjusted EBITDA is not a measurement of our financial performance under GAAP and should not be
considered as an alternative to net income, operating income or any other performance measures derived in accordance with GAAP or as an alternative to cash
flow from operating activities as measures of our profitability or liquidity. We understand that although Adjusted EBITDA is frequently used by securities analysts,
lenders and others in their evaluation of companies, Adjusted EBITDA has limitations as an analytical tool, and you should not consider it in isolation, or as a
substitute for analysis of our results as reported under GAAP. Some of these limitations are:
• Adjusted EBITDA does not reflect our cash expenditures or future requirements for capital expenditures or contractual commitments;
• Adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs;
• Although depreciation is a non-cash charge, the assets being depreciated will often have to be replaced in the future, and Adjusted EBITDA does not reflect
any cash requirements for such replacements; and
• Other companies in our industry may calculate Adjusted EBITDA differently than we do, limiting its usefulness as a comparative measure.


30   Annual J.P. Morgan Healthcare Conference
th