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8-K - 8-K - POPULAR, INC.d263903d8k.htm
Investor Day
Investor Day
December 2, 2011
December 2, 2011
San Juan, Puerto Rico
San Juan, Puerto Rico
Exhibit 99.1


Forward Looking Statements
Statements contained in this presentation that are not based on current or historical fact are forward-
looking in nature. Such forward-looking statements are based on current plans, estimates and
expectations and are made pursuant to the Private Securities Litigation Reform Act of 1995.
Forward-looking statements are based on known and unknown risks, assumptions, uncertainties and
other factors. The Company's actual results, performance, or achievements may differ materially from
any future results, performance, or achievements expressed or implied by such forward-looking
statements.
The Company undertakes no obligation to publicly update or revise any forward-looking statement.
The financial information included in this presentation for the quarter ended September 30, 2011 is
based on unaudited data. Please refer to our Annual Report on Form 10-K and other SEC reports for a
discussion of those factors that could impact our future results.
1


Meeting Agenda
Welcome
Remarks,
Corporate
Overview
&
P.R
Business
-
Richard
L.
Carrión,
Chairman
&
CEO
10:00 a.m.  (9:00 a.m. EST)
U.S.
Business
Overview
-
Carlos
J.
Vázquez,
President,
U.S.
Operations, EVP
10:30 a.m.  (9:30 a.m. EST)
Credit
Risk
Management
-
Lidio
V.
Soriano,
Risk
Management, EVP
10:50 a.m.  (9:50 a.m. EST)
Puerto
Rico
Mortgage
Market
Overview
-
Gilberto
Monzón,
Consumer
Business, EVP
11:10 a.m.  (10:10 a.m. EST)
Break
11:30 a.m.  (10:30 a.m. EST)
Earnings Potential
-
Jorge A. Junquera, CFO, SEVP
11:45 a.m.  (10:45 a.m. EST)
Strategy
Moving
Forward
-
Richard
L.
Carrión,
Chairman
&
CEO  
12:05 p.m.  (11:05 a.m. EST)
Q&A
12:20 a.m.  (11:20 a.m. EST)
2


Corporate Overview


Senior Management Team
4
Richard L. Carrión
Chairman of the Board since 1993 and CEO since 1994
President from 1991 to January 2009 and since May 2010
BS (Wharton School of the University of Pennsylvania), MS of information technology (M.I.T.)
Jorge A.
Junquera
Carlos J. Vázquez
Ignacio Alvarez
EVP and Chief Legal Officer since 2010
Partner of Pietrantoni Mendez & Alvarez LLP, a San Juan, Puerto Rico-based law firm, from September 1992 to June 2010
BSFS
(Georgetown
University
School
of
Foreign
Service),
JD
(Harvard
Law
School)
Lidio V. Soriano
EVP of Corporate Risk Management Group since August 2011
Independent
Consultant,
CFO
of
W
Holding,
Inc.
from
October
2008
to
April
2010
BS (Cornell University), MBA (Tulane University)
CFO and Head of Finance Group since 1996  and SEVP since 1997  
President of U.S. Operations from 1996 to 2001 and Head of Retail Banking from 1988 to 1995
Investment Officer and Treasurer from 1976 to 1987
BS (King’s College), graduate of the Securities Industry Institute at the Wharton School of Business
President of U.S. Operations since September 2010 and EVP since February 2010 and from March 1997 to April 2004
Head of Individual Credit Operations in Puerto Rico from April 2004 to September 2010 and Individual Banking in the
United States from January 2010 to September 2010
BS (Rensselaer Polytechnic Institute), MBA (Harvard Business School)


Senior Management Team
5
Juan Guerrero
EVP of Financial and Insurance Services Group since 2004
Director of Popular Securities since 1995, Popular Insurance since 2004 and Director of the Popular Family of Funds since 2001
BS (Fairfield University), MBA (Indiana University)
Gilberto Monzón
EVP of Individual Credit Group since October 2010 and Head of Puerto Rico Mortgage Business from July 1998 to October 2010
BS (Sacred Heart University), Graduate School of Mortgage Banking, U.S. Mortgage Bankers Association
Government
Relations
Committee
American
Bankers
Association
in
Washington,
D.C.
and
Residential
Board
of
Governors
MBA
of
America
Eduardo Negrón
EVP since 2008, Head of Administration Group since December
2010
Deputy Chief Legal Officer and Director of Government Affairs from 2005 to 2008
BA
(University
of
South
Florida),
CPA
since
1987,
JD
(University
of
Puerto
Rico)
Néstor Obie Rivera
EVP
of
Retail
Banking
and
Operations
since
April
2004
and
Head
of
Bank
Operations,
Real
Estate,
Information
Technology
and
Fraud
and
Security
since
2009
Head of Individual Banking from 1988 to 2004
BA
(University
of
Puerto
Rico),
MBA
(Inter
American
University),
graduate
studies
at
University
of
Wisconsin
1967 U.S. Air Force, Lackland AFB, 3276 Cryptographic Squadron
Eli Sepúlveda
EVP since February 2010 and Head of Puerto Rico Commercial Credit Group since January 2010
Head of Popular Auto from 2004 to 2008
BA (University of Puerto Rico), graduate studies at University of Wisconsin
Ricardo Toro
EVP of Commercial Banking Group since 2010
Head of Corporate Banking Division from 1989 to 2009
BA (University of Puerto Rico),  MBA (University of Puerto Rico)


2005/2006
Aggressive diversification
consisting of Puerto Rico,
the U.S. and the Caribbean;
revenue diversification
through EVERTEC
Focused on growing U.S.
banking and mortgage
businesses  (PFH & ELOAN )
2007/2008
Reorganized U.S. operation
to exit high-risk businesses
Shut down U.S. consumer
finance businesses (PFH &
ELOAN) & Texas region
Acquisition of P.R. Citibank
retail business
2009/2010
Focused  on ensuring
capital and BHC liquidity 
adequacy and participating
in the P.R. banking
consolidation
Raised common equity,
completed EVERTEC sale &
Westernbank transaction
2005
2006
2007
2008
2009
2010
Net Income (Loss)
$541M
$358M
($64M)
($1,244M)
($574M)
$137M
Tier 1 Common
7.98%
7.73%
7.08%
3.19%
6.39%
10.95%
NPL/Loans
1 .77%
2.24%
2.75%
4.67%
9.60%
7.58% ¹
FTEs
13,210
12,508
12,303
10,587
9,407
8,277
Where We Are Coming From
6
Strategy
Financials
2011/2012
Focused on:
Puerto Rico
Credit risk profile
improvement
Efficiency
Asset acquisition
United States
Repositioning as
community bank
Continued attention
to asset quality and
efficiency
¹
Excludes covered loans


Puerto Rico Business Overview


P.R. Franchise Value Built Over 118 Years
Category
Market Position as of
Q2 2011
Market Share
as of  Q2 2011
Top Competitor
Institution/Group
Share
Total Deposits (Net of Brokered)
1
42%
Credit Unions
12%
Total Loans
1
35%
FirstBank
16%
Commercial & Construction Loans
1
41%
FirstBank
22%
Credit Cards
1
40%
MBNA
28%
Mortgage Loan Production
1
33%
Scotiabank
13%
Personal Loans
2
33%
Credit Unions
52%
Auto Loans/Leases
3
16%
Reliable
24%
Assets Under Management
3
14%
UBS
48%
Indisputable, sustained market leadership
Source:  Puerto Rico Office of the Commissioner
of Financial Institutions
8
Source:  Puerto Rico Office of the Commissioner of Financial Institutions
Market Share Trend (2000 –
2011)
Total Deposits (Net of Brokered)
Total Loans


P.R. Franchise Value Built Over 118 Years
Extensive, loyal client base
Client Penetration (%)
Loyalty Rate (%)
Percentage of interviewees who state they are clients of each institution.  Source:  Inmark/Gaither International, Financial Behavior of Individuals Puerto Rico, 2010.
2010
2000-2010
2010
2000-2010
Percentage of an institution’s clients who consider it as their main institution.  Source:  Inmark/Gaither International, Financial Behavior of Individuals Puerto Rico, 2010.
9
68
29
17
14
14
13
BPPR
Credit Unions
Doral
Scotiabank
Santander
FirstBank
82
51
48
47
42
36
BPPR
Credit Unions
Doral
Scotiabank
Santander
FirstBank
80
60
40
20
0
100
80
60
40
20
0


Puerto
Rico
Business
Financial
Overview
10
$ in millions (unaudited)
2008
2009
2010
Q1 11
Q2 11
Q3 11
Net Interest Income
$959
$867
$1,096
$295
$325
$321
Non Interest Income
532
667
448
122
114
118
Gross Revenues
1,491
1,534
1,544
417
439
439
Provision (BPPR)
(519)
(623)
(610)
(51)
(71)
(131)
Provision (covered WB)
(16)
(49)
(26)
Provision for loan losses
(519)
(623)
(610)
(67)
(120)
(157)
Personnel Expenses
(305)
(300)
(318)
(74)
(78)
(78)
Other Expenses
(426)
(454)
(542)
(126)
(139)
(143)
Expenses
(731)
(754)
(860)
(200)
(217)
(221)
Tax (Expense) Benefit
(14)
1
(27)
(146)
38
(7)
Net Income
$227
$158
$47
$4
$140
$54
NIM
3.94%
3.80%
4.43%
4.78%
5.19%
5.15%
Strong and stable top line despite challenging economic conditions
Healthy net interest margin
Impacted by high credit costs


11
P.R. Banking Sector Has Been Contracting
Contraction in the market
as a result of economic
recession
High loan to deposit ratio
Reliance on brokered
deposits
Further consolidation
likely
*Source:  Puerto Rico Planning Board / Fiscal Years


Westernbank Acquisition
Vital strategic transaction that further solidified our leadership position amid a contracting market
Largest FDIC-assisted transaction in 2010 in terms of assets
Required important actions
Common equity raise of $1.15 billion
Sale of 51% of EVERTEC
Execution highlights
At the time of acquisition, Westernbank had 1,444 employees and BPPR had 6,150, compared to
current BPPR headcount of 6,910
Increases in customer-oriented areas, as well as critical groups such as Risk Management,
Loss Mitigation and Commercial Loans
Conversion completed in August 2010, only four months after the acquisition
Net increase of 12 branches
Added
over
100k
clients
who
did
not
have
a
relation
with
BPPR
at
the
time
of
the
acquisition
Retained 85% of clients and 91% of deposits one year after the transaction
Positive financial impact
12


Puerto
Rico
Business
Moving
Forward
13
Credit Risk
Management
Efficiency
Asset Growth
Continue to pursue sales of
loans held for sale
Emphasize resolution of large
cases
Further boost loss-mitigation
area
Redesign key processes
Implement retirement window
Consolidate branches
Continue to identify
opportunities to add low-risk
assets that can be managed
within existing infrastructure
Actions Taken
Moving Forward
Closed consumer-finance subsidiary
Strengthened collection areas
Emphasized loss-mitigation efforts
Sold $128 million (book value) in
construction and commercial loans
Controlled headcount and people-
related costs
Redesigned key processes
Acquired Citibank’s local retail
operations
Acquired R&G’s servicing rights
Acquired Westernbank
Acquired mortgage loans from
FirstBank
Acquired Citibank’s local AAdvantage
portfolio


U.S. Business Overview
U.S. Business Overview


Popular’s U.S. Operations Have Changed Dramatically Since 2008
15
Operation was repositioned from a unit-based national lender to
a footprint-based relationship community bank
¹
Total Loans includes held-for-sale loans


U.S. Business
-
Loans by Category 2008-2011  ($ in millions)
2008
2009
2010
9/30/11
2008 -
9/30/11
Other Loans Held for Sale
$2.7
$1.8
$1.7
$3.2
$0.5
Commercial Real Estate
2,673.4
2,583.6
2,237.2
2,225.7
-447.7
Construction & Land Dev.
873.7
653.1
368.9
223.7
-650.0
Multifamily Real Estate Loans
817.6
909.1
955.6
899.1
81.5
Commercial & Industrial Loans
2,325.4
1,811.1
1,221.1
576.7
-1,748.7
Leases
366.6
56.8
30.2
17.9
-348.7
Other Commercial Loans
208.4
187.7
187.3
399.5
191.1
1-4 Family Mortgage & Helocs
2,799.7
2,368.8
1,847.8
1,538.0
-1,261.7
Other Consumer Loans
176.2
105.1
72.1
64.9
-111.3
Total Consolidated Loans¹
10,243.7
8,677.1
6,921.9
5,948.7
-4,295.0
Popular’s U.S. Operations Have Changed Dramatically Since 2008
16
The
loan
portfolio
continues
to
evolve,
reflecting
the
strategy
shift
¹
Total Loans includes held-for-sale loans


Popular
Community
Bank
(PCB)
/
BPNA
Overview
17
9/30/11
CA
IL
NY
CFL
SFL
Total
Total Deposits
$1,284.2
$792.9
$2,208.0
$235.7
$842.9
$5,363.7 ¹
No. of Branches
24
12
39
9
11
95
2008
2009
2010
9/30/11 YTD
Pre Provision Revenue
$492.5
$345.7
$364.6
$277.2
Pre Provision Revenue
% of Assets
3.96%
3.19%
4.06%
4.24%
Net interest income
$351.5
$315.5
$310.0
$222.9
Net Interest Margin
2.99%
2.90%
3.33%
3.62%
Provision
$472.3
$782.3
$402.2
$52.7
Personnel Expenses
$182.5
$117.4
$98.5
$73.4
Other Expenses
247.9
196.8
199.8
114.8
Total Expenses
$430.4
$314.2
$298.3
$188.2
Pre Provision Pre Tax
Revenues (less expenses)
$62.1
$31.5
$66.3
$89.0
Net (Loss) Income
($524.8)
($725.9)
($340.3)
$33.4
Regional Retail Breakdown
$ in millions
U.S. financial performance has reflected
this restructuring process while
maintaining stable revenues
Financial Performance
$ in millions
¹
Excludes deposits captured by E-LOAN
²
²
35,000 ATMs were added in September 2010 in leading national and
local merchant locations


PCB/BPNA Credit Trends Have Driven The Changes in Financial Performance
18
Net charge offs and non-performing loans
peaked in 2009; have since decreased and
should continue to improve
Non-performing loans as a percentage of total
portfolio have declined despite a shrinking loan
portfolio
Credit improvement is supported by strong
allowance for loan losses and capital. Allowance
to loans is tracking the reduction in losses
U.S.
mainland
operations
carry
a
fully
reserved
$1.3
billion¹
DTA.
Upon
our
return
to
profitability,  some of that asset value may be
recaptured
Credit Metrics U.S.
Capital & Allowance
¹
Includes $697 million related to consolidated BPNA and $556 million
related to discontinued operations and U.S. holding Co.


U.S.
Business
Moving
Forward
Solidify trend of improving credit quality
Continue roll off or disposition of discontinued portfolios
Actively and aggressively manage existing classified portfolio
New asset growth in selected categories
Enhance community banking strategy and profitability
Improve client mix, maximize value of rebranding
Organic or transactional growth in targeted portfolios within footprint
Continue rationalization of our retail network with locations, product
characteristics, product offering and channel expansion
As financial conditions and regulatory environment allow, consider strategic
options as far as markets served, products, segments and use of capital
19


Risk Management
Risk Management


21
Board committee oversees risk program
Risks
are
jointly
managed
by
business
units
and
centralized
risk
group
Centralized risk group is responsible for assessing and reporting risk positions
Management committees provide direct oversight
Simple community banking business model
Diversified product mix with concentration in Puerto Rico
Strong capital position
Closely monitor liquidity and interest-rate risk positions
Contained within our core markets and customer base
Exposures and appetite are monitored regularly
Exposures are stress tested to ensure adequacy
No proprietary trading; limited derivatives (client driven)
Investment
portfolio
mostly
U.S.
and
P.R.
government
exposure
Operational risk –
contained losses
Compliance
and
reputational
risk
continuous
monitoring
21
Risk Model Overview
Governance
Risk Appetite
Market and Other Risks
Credit Risk


Credit Risk Management
Management’s top policy-making body
Reviews the adequacy of the allowance for loan losses,  establishes credit
exposure reporting standards and monitors asset quality
Independent
of
the
lending
function
identifies,
measures
and
controls
credit
risk
Monitors credit underwriting standards and loan portfolio
Performs credit-process reviews of lending units
Segregated the underwriting, lending and workout functions from the core
commercial  business. 
Bolstered P.R.’s consumer loss mitigation function
Strengthened  loan review and appraisal units to facilitate early identification of risks 
and enhance controls
Adopted measures to strengthen credit-administration procedures, including a more
thorough review of a significant portion of our commercial loan portfolio in P.R. This
initiative follows a similar action taken in the U.S. in late 2010
22
Credit Risk
Management
Division
Credit Strategy
Committee
Recent
Actions


Loan Portfolio Detail
Diversified across two regions:
P.R. –
76% U.S. –
24% 
There are no significant borrower or industry concentrations
Top 20 non-covered relationships are only 4% of
total loans
Low average loan size; commercial $476K and
mortgage $129K
Early-stage delinquencies have declined $533million or 45%
since December 2009
Approximately 50% of the inflow of NPLs in the P.R.
commercial portfolio were current as of Q3 11 in their
payments, vs. 17% in Q2 and 14% in Q1
30 –
89 DPD / Total Loans
5.0%
4.9%
4.3%
4.2%
3.5%
3.9%
3.4%
3.2%
4Q09
1Q10
2Q10
3Q10
4Q10
1Q11
2Q11
3Q11
Commercial & Construction NPL Inflows
Excludes Covered Loans & LHFS
Excludes Covered Loans & LHFS
Total
NPLs:     $2,276                 
($ in millions)   
23
Loan Portfolio -
Q3 2011
$ in millions
PR
US
Total
% of
Total
Loans Held to Maturity:
Construction
$                164
$           194
$            358
1%
C&I
2,801
1,051
3,852
15%
CRE-
Owner Occupied
2,285
895
3,180
13%
CRE-
Non-Owner
Occupied
1,327
2,230
3,557
14%
Consumer
3,518
743
4,261
17%
Mortgage
4,633
833
5,466
22%
Total Non-Covered
14,728
5,946
20,674
82%
Covered Loan-
WB
4,512
-
4,512
18%
Total
$          19,240
$       5,946
$      25,186
100%
161
149
174
133
116
212
104
109
136
57
79
77
2Q10
3Q10
4Q10
1Q11
2Q11
3Q11
$-
$50
$100
$150
$200
$250
$300
$350
PR Inflows
US Inflows
$1,732
$1,625
$1,614     
$1,572          
$2,344              
$2,330             
$2,313                


Credit Summary
Credit quality information excludes covered assets
$ in millions
Q3 11
Q2 11
Q3 11 vs.
Q2 11
Q1 11
YTD 2011
Loans Held to Maturity (HTM)
$20,674
$20,658
0.08%
$20,676
$20,674
Loans Held for Sale
369
509
-27.50%
570
369
Covered Loans
4,512
4,616
-2.25%
4,730
4,512
Total Loans
$25,555
$25,783
-0.88%
$25,976
$25,555
Non-performing assets (NPAs)
$2,167
$2,187
-0.91%
$2,235
$2,167
NPLs HTM to loans HTM
8.38%
7.86%
0.52%
7.81%
8.38%
Net charge-offs
$135
$133
1.50%
$139
$408
Net charge-offs to average loans
2.64%
2.59%
0.05%
2.74%
2.65%
Provision for loan losses
$151
$96
57.29%
$60
$306
Provision for loan losses to net
charge-offs
111.50%
71.76%
39.74%
42.86%
75.04%
Allowance for loan losses
$693
$690
0.43%
$727
$693
Allowance for loan losses to
loans (excl. LHFS)
3.35%
3.34%
0.01%
3.52%
3.35%
Allowance for loan losses to
NPLs HTM
39.99%
42.45%
-2.46%
45.07%
39.99%
NPAs
have
decreased
since
Q1
11
principally
driven
by
the
sale
of
non-performing
loans
NCOs
have remained relatively flat, although experiencing variability within the portfolios
Provision
for
loan
losses
has
increased
significantly
since
Q1
11
Allowance
&
allowance
to
loans
coverage
ratio
remained
relatively
flat
24


Methodology
ASC 450
General
Reserve-
ASC
450
(FAS
5)
+
Specific
Reserve-
ASC
310
(FAS
114)
=
Total
ALLL
Current
Status
Use of trend factor makes our provision highly sensitive to recent losses
We will continue to review and enhance our ALLL as our loan portfolio and market
conditions change
Allowance for Loan and Lease Losses (ALLL)
Base
loss
-
36-month
average
net
charge-offs
for
commercial
and
construction
portfolios
and 18-month average net charge-offs for consumer and mortgage portfolios
Trend factor-
Replaces base-loss period with 6-month average net charge-offs when it is
higher than base loss (up to determined cap)
Environmental
factor
-
Captures
certain
credit
and
economic
trends
and
factors
not
considered in base loss
General
reserve
-
Based
on
historical
losses
adjusted
for
a
recent
trend
factor
environmental factor.  
Specific
reserve
-
Attributed
to
loans
deemed
impaired
(mostly
commercial
loans
over
$1 million)
25


Non-covered NPLs 
Total NPLs
$1,731,671
Total Non-Covered Reserves
$692,500
Coverage Ratio
40%
Lifetime Charge-offs (C/O)
$447,187
ALLL + C/O / NPL
66%
NPLs subject to specific impairment analysis (49%)
NPLs
$843,031
-
Mortgage -
$205,758 (2% Lifetime C/O)
-
Comm./Const.
-
$630,453
(25%
Lifetime
C/O)
ALLL
$26,747
Coverage Ratio
3%
Lifetime Charge-offs (C/O)
$243,273
ALLL + C/O / NPL
32%
NPLs not subject to specific analysis (51%)
NPLs
$888,640
Remaining Reserves*
$665,753
Coverage Ratio
75%
Lifetime Charge-offs (C/O)
$203,914
ALLL+  C/O / NPL
98%
ALLL and NPL coverage ratio remain adequate
49% of NPLs subject to specific analysis
Prompt charge-off of impaired portion of
collateral dependent commercial and
construction loans
Charge-off history of P.R. mortgage loans
Excluding loans subject to specific analysis and
charge-offs, NPL coverage ratio stands at 98%
NPL Coverage Ratio & Moving Forward
As
of
September
30,
2011
-
$
in
thousands
26
* Includes $32 million in specific reserve for certain  performing loans.
As
of
September
30,
2011
-
$
in
thousands
As
of
September
30,
2011
-
$
in
thousands
Credit quality indicators in the U.S. continue reflecting signs of stability across all portfolios
P.R.’s  economic situation continues to place pressure on our commercial and mortgage portfolios. We are confident that
our review led to early identification of risks


Puerto Rico Mortgage Business
Puerto Rico Mortgage Business


P.R. Mortgage Business Continues to Increase Market Share
28
27%
27%
28%
30%
32%
33%
32%
Market
share of
originations
Popular has a strong,
seasoned team and most
extensive origination
network
Mortgage originations during
2011 have been higher than in
2010 in each of the first three
quarters 
Popular’s market share has been
consistently improving (from 16%
in 2005 to 32% in Q3 11)
Popular’s largest competitor has
a market share of 13%
Popular is the largest
servicer and issuer on
the island
The mortgage servicing
portfolio has increased by
70% (from $13.5B to $22.5B)
during the last four years
As of Q3 11, the mortgage
servicing portfolio has the
following mix: 69% GNMA &
GSEs, 13% private labels and
18% BPPR owned
Source: Internal Reports, Office of the Commissioner of Financial Institutions of the Commonwealth of Puerto Rico (OCFI)
277
327
55%
60%
50%
60%
65%
77%
67%
0
100
200
300
400
0%
20%
40%
60%
80%
100%
Q1-2010
Q2-2010
Q3-2010
Q4-2010
Q1-2011
Q2-2011
Q3-2011
New Money
Purchased
Mix
(%)
Total Originations
(in
millions $)
13,512
22,538
-
5,000
10,000
15,000
20,000
25,000
30,000
2007
2008
2009
2010
Q3 2011
+ 1.7X


Book Value
(1)
(in millions)
%     
Insured
(2)
Average Loan
Balance
(in thousands)
# of Loans
Uninsured
90+ DPD
(in millions)
Uninsured
90+ DPD
(%)
$4,189.4
7.4%
$116.4
36,000
$340.6
8.1%
443.9
43.1%
111.8
3,971
103.0
23.2%
4,633.3
10.8%
115.9
39,971
443.6
(3)
12.3%
1,217.4
90.0
13,522
214.8
17.6%
Total Owned
$5,850.7
$109.4
53,493
$658.4
11.2%
Recourse
(Fannie Mae &
Freddie Mac)
$3,601.9
n/a
$103.9
34,651
$262.6
7.3%
Mortgage Portfolio Overview
P.R. Mortgage Portfolios
As of Sept. 30, 2011
29
More than 90% of portfolio is composed of fixed-rate mortgages (no mortgage broker business, no
ARMs)
Average loan balance of total owned portfolio is $109K
More than 7% of regular portfolio and 43% of repurchased portfolio is insured
Total uninsured delinquency of mortgage owned portfolio (excluding covered loans) is $444 million
(1)
Book value net of credit losses
(2)
Insured does not consider MGIC (<2% of owned portfolio)
(3)
Does not include $137 million in mortgage TDRs below 90 DPD that were classified as non-accrual status upon restructuring and $291 million in
mortgage loans insured by U.S. Sponsored Agencies and GNMA repurchased options
Repurchased portfolio
Covered  portfolio
Regular portfolio
Sub-Total
Owned
(excl.
covered portfolio)


Total Delinquent Balances are Decreasing in Both Regular & Recourse
Portfolios. However, the 24+ MPD Bucket Has Been Slower to Stabilize
30
Uninsured 90+ DPD $ Monthly Evolution
Regular portfolio
(1)
(1)
Excludes
regular
portfolio
serviced
by
others,
Popular
Finance,
Virgin
Islands
and
personal
loans
with
mortgage
guarantee
Uninsured 90+ DPD $ Monthly Evolution
Recourse portfolio + total repurchases
Stabilization
in
delinquency
is
mainly
driven
by
a
decrease
in
cases
entering
90+
DPD
and
an
increase
in
the
number of modifications
A new strategy launched during Q3 11 to control the increase in loans in the 24+ MPD bucket is delivering
positive results


Penetration of Loss Mitigation (LM) in 90+ DPD buckets has been
increasing, but opportunity to impact more cases is still high
31
There is opportunity to increase the % of delinquent
loans modified by proactively reaching clients and
incorporating them into the LM pipeline
Active in 
LM Pipeline
Previous
Alternative
Denied or
Withdrawn
No LM
History
28.1%
39.5%
Total 90+
DPD $
100%
% of
Total
Mortgage
Owned
90+
DPD
Dollars 
(as
of
September
30,
2011)
Active cases in LM have
increased rapidly during 2011, 
from 19% of total 90+ DPD
balance in January to 28% in
September
Until modified, all loans are
subject to normal collections
efforts. However, there is a
significant opportunity to
continue increasing  LM
penetration given that 40% of
the 90+ DPD balance has
never been in the LM pipeline
during the last two years
70% of modified loans are
still performing after one year
21.6%
10.9%
(1)
Excludes regular portfolio serviced by others, Popular Finance, Virgin Islands and personal loans with mortgage guarantee
1


Credit Losses Increased from 2008 to 2010 and Stabilized in 2011
32
Historical
Puerto
Rico
Segment
Mortgage
Credit
Losses
2006
-
2011
Mortgage net losses
have historically stayed
at very low levels
Despite increase in
NCOs from 2008 to
2010, losses remain low
(<1% of total portfolio)
Credit losses have
stabilized in 2011


P.R. Mortgage Business –
Moving Forward
33
Continue to maintain or grow market share under expected favorable conditions
in 2012
Continue capitalizing on broad package of government incentives,
which have
been extended until December 2012 with some minor modifications
Combine extensive distribution network with targeted campaigns
Create a team to capitalize on HARP Program opportunities
Continue
to
lower
regular
portfolio
delinquency
levels
by
maintaining
a
high
volume of loan modifications
Ensure that most delinquent cases are reviewed by the LM team to
reach
more clients in the most cost-effective way


Earnings Potential


The company reported net income of $27.5 million in Q3 11
Tepid results show that in spite of strong and consistent top line revenues, high credit costs are
the main factor preventing Popular from reaching its profitability potential
Although
the
local
economy
is
leveling
off,
credit
costs
remain
elevated
due
to
a
lack
of
job
growth and high energy costs
Loan demand remains challenging both in P.R. and on the mainland, but we have made several
opportunistic portfolio purchases on the island
We continue to drive the cost of liabilities down by achieving lower costs of deposits and
accelerating payments to the FDIC Note
We are rolling out a plan to reduce expenses and increase efficiency in our distribution system
Recent deterioration in credit-quality metrics is causing volatility in the level of reserve for loan
losses
Credit costs are expected to remain elevated in Q4, but we continue to expect improvement in
2012
Current Situation: Driving forward against economic headwind
35


Assumptions:
Net Interest Income decreases due to a contraction of the margin, partially offset by slight increases in loan volumes
Non-Interest Income increases slightly from higher deposit and service fees in P.R. and U.S., higher brokerage and
insurance commissions and lower amortization of the indemnity asset in P.R.
Expenses are lower due to cost-control initiatives in P.R. , lower costs in managing NPLs and lower FDIC expenses from
improved asset quality
Provision for loan losses is reduced substantially due to more normalized levels of NPLs and charge-offs, which require
only 1-1¼
% provision on loans
Taxes increase due to higher pretax income in P.R.; approximately 10% of net income from U.S. operations
Potential Normalized Net Income –
Before Revenue Enhancing Opportunities
(in millions except per share data)
Annualized
Normalized
Q3 2011
Net Interest Income
1,480
$                  
1,400
$               
Non-int Income
490
                         
500
                      
Top Line Revenue
1,970
                     
1,900
                   
Expenses
(1,130)
                   
(1,100)
                 
Pre-provision Net Revenue
840
                         
800
                      
Provision
(705)
                       
(305)
                     
Pretax Income
135
                         
495
                      
Tax
(25)
                          
(125)
                     
Net Income
110
$                      
370
$                    
Earning Assets
33,000
$               
33,700
$             
Equity
3,800
                     
4,170
$               
Margin
4.48%
4.15%
Efficiency
57.37%
57.89%
EPS
0.11
$                     
0.36
$                   
Variances leading  to normalized earnings
36
Obtaining this level of normalized income and the time required to obtain it are subject to various conditions, including
continuing to reduce credit costs and economic scenarios in the U.S. and P.R. We believe we should make significant
progress during 2012 and be about half way there at the end of 2012


As economic conditions and the regulatory environment allow, we will take advantage of
opportunities as they arise
Dominant franchise in P.R. is capable of ramping up profitability as the economy improves
Lower expenses from the unwinding of the credit-risk management platform currently in place to administer very
high levels of defaulting loan portfolios
Potential gain on sale from our 49% ownership interest in EVERTEC
Potential realization of $1.3B DTA on the mainland
Well positioned to benefit from further consolidation of the financial industry in P.R.
Higher levels of interest rates provide:
additional margin upside given that 74% of our balance sheet is funded with deposits
leverage opportunity with tax exempt Federal securities to improve the bottom line in P.R. with minimum
credit risk and modest interest-rate risk
Ample capital structure gives us the ability to take advantage of opportunities
Further Opportunities to Enhance Net Income
37


Strategy Moving Forward


Moving Forward
39
Puerto Rico
Strategy
Improve credit-risk profile
Expand efficiency efforts
Add low-risk assets to existing
infrastructure
BPNA
Challenges
Other Considerations
Pace of economic recovery in P.R.
Challenging regulatory environment
Continue implementation of
community banking strategy
Keep focus on asset quality and
efficiency
TARP repayment
Possibility of acquisition in the U.S. in the future
Deferred tax asset


Investor Day
Investor Day
December 2, 2011
December 2, 2011
San Juan, Puerto Rico
San Juan, Puerto Rico