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8-K - FORM 8-K - ENCORE CAPITAL GROUP INCd249238d8k.htm
November 2, 2011
ENCORE CAPITAL GROUP
Exhibit 99.1


CAUTIONARY NOTE ABOUT FORWARD-LOOKING STATEMENTS
2
The statements in this presentation that are not historical facts, including, most
importantly, those statements preceded by, or that include, the words “may,”
“believe,”
“projects,”
“expects,”
“anticipates”
or the negation thereof, or similar
expressions, constitute “forward-looking statements”
within the meaning of the Private
Securities Litigation Reform Act of 1995 (the “Reform Act”).
These statements may
include, but are not limited to, statements regarding our future
operating results and
growth.
For all “forward-looking statements,”
the Company claims the protection of
the safe harbor for forward-looking statements contained in the Reform Act.
Such
forward-looking statements involve risks, uncertainties and other factors which may
cause actual results, performance or achievements of the Company
and its
subsidiaries to be materially different from any future results,
performance or
achievements expressed or implied by such forward-looking statements. These risks,
uncertainties and other factors are discussed in the reports filed by the Company with
the Securities and Exchange Commission, including the most recent reports on
Forms 10-K, 10-Q and 8-K, each as it may be amended from time to time.
The
Company disclaims any intent or obligation to update these forward-looking
statements.
FORWARD-LOOKING STATEMENTS


INVESTMENT HIGHLIGHTS
3
Investments made over the past few years have driven
significant improvements in collections, cash flow and earnings
Difficult regulatory environment being managed proactively
Demonstrated ability to raise and profitably deploy capital in
favorable and unfavorable business cycles 
Analytic insights that inform our valuation and operating strategies
allow for a closer partnership with consumers
Operational and financial leverage is improving, largely due to the
success of our operating center in India and new strategic initiatives


ENCORE IS A LEADING PLAYER IN THE CONSUMER DEBT BUYING AND
RECOVERY INDUSTRY
4
Global Capabilities
St Cloud, MN
Arlington, TX
Phoenix, AZ
Delhi, India
Call Center /
Technology Site
Call Center Site
Ascension
Call Center Site
San Diego, CA
Debt Purchasing & Collections
Bankruptcy Servicing
Headquarters/
Call Center Site
Revenue Composition
As of September 30, 2011
Debt Purchasing & Collections
Bankruptcy Servicing
Purchase and collection of
charged-off unsecured
consumer receivables
(primarily credit card)
Robust business model
emphasizing consumer
intelligence and
operational
specialization
Invested ~$2.1 billion to
acquire receivables with a face
value of ~$63 billion
Acquired ~38 million consumer
accounts since
inception
Process secured consumer bankruptcy accounts for leading
auto
lenders and other financial institutions
Proprietary software dedicated to bankruptcy servicing
Operational platform that integrates lenders, trustees,
and
consumers
Call Center
Site 2012
Costa Rica


ENCORE HAS GENERATED STRONG RESULTS DESPITE THE MACROECONOMIC
DOWNTURN
5
($ millions)
*
Adjusted EBITDA is a non-GAAP number. The Company considers Adjusted EBITDA to be a meaningful indicator of operating performance and uses it as a measure to
assess the operating performance of the Company. See Reconciliation of Adjusted EBITDA to GAAP Net Income in Appendix B to this presentation
**
LTM data as of 09/30/2011
Adjusted EBITDA* and Gross Collections by year


Metric
Recent trend
Payer rates
Modestly upward
Average payment
size
Stable
Payment style
More payment
plans
Broken payer
rates
Mild improvement
Settlement rates
Stable
6
OUR CONSUMERS HAVE SHOWN THAT THEY ARE RESILIENT AS EVIDENCED
BY THE INCREASE OF PAYER RATES
Overall Payer Rate for All Active Inventory


WE HAVE FUNDAMENTALLY CHANGED THE COST STRUCTURE OF THE
COMPANY OVER THE PAST FOUR YEARS, LED BY OUR INDIA CENTER
7
Overall Cost-to-Collect 
Collections from all Call Centers
Percent of Total from India
$126
$157
$186
$268
~$340
10%
19%
30%
44%
50%
($ millions)


DIVERSIFIED PURCHASE ACTIVITY AND CONSERVATIVE PROJECTIONS HAVE
RESULTED IN A RESERVOIR OF FUTURE COLLECTIONS
8


OUR BUSINESS MODEL IS CRITICALLY IMPORTANT, AS IT PROVIDES THE
CONSUMER WITH TIME TO RECOVER
9
Timeframe
Process and
relationship
with consumers
Outcome
Charge-off threshold
extends a maximum of
6 months
Transactional
Attempt immediate
resolution during
delinquency cycle
(days 30 –
180)
Consumer is “charged-
off”
by issuer on day 181
Issuer offers to sell
unsecured, charged-off
debt or service through
3rd party agencies
ORIGINAL
CREDITOR
Four-to-six month
collection cycle
Pressured
Artificial deadlines
Multiple collection
companies
Counterproductive
incentive structure
Consumer is
confused and
frustrated
CONTINGENCY
COLLECTION
AGENCY
Consumer has 84 months
to recover financially
Partnership
Create partnership strategy
and set goals
Tailor work strategies to
individual circumstances,
giving them time for a
consumer to recover
Maximizes likelihood of
repayment, creates
consistency, and ensures
that consumers are treated
fairly


WE HAVE TAKEN A LEADERSHIP STANCE BY OUTLINING OUR CORE
PRINCIPLES IN AN INDUSTRY-FIRST CONSUMER BILL OF RIGHTS
10


PURCHASING
ACCURACY
AND
OUR
ANALYTIC
OPERATING
MODEL
HAVE
LED
US
TO
CONSISTENTLY
OUTPERFORM
OUR
PEERS
11
Cumulative
Actual
Collection
Multiples
by
Vintage
Year
as
of
June
30,
2011
(Total
Collections
/
Purchase
Price)
Source:
SEC
Filings,
Encore
Capital
Group
Inc.
Since 2000, 95%
of our portfolio
purchases have
been profitable


WE HAVE CONSISTENTLY OUTPERFORMED OUR PEERS AND THE S&P 500
12
Source: FactSet (10/28/2011)
Total Return
1-Year (%)
3-Year (%)
5-Year (%)


WE ARE WELL POSITIONED TO CAPITALIZE ON A CHANGING ENVIRONMENT
13
Diversified purchase model
Ability to increase purchases is a result of having capabilities
across asset classes, age and balance
New operational initiatives
Insourcing of legal function over time will drive increasing margin
contributions in the future
Robust consumer-level underwriting
Continue to develop new insights about our consumers while
addressing a growing population of Spanish-speaking consumers
Lower-cost collection platform
Capture incremental value through increased low-cost collection
activities in India and Costa Rica


APPENDIX


APPENDIX A: CUMULATIVE COLLECTIONS BY PORTFOLIO VINTAGE
15
Cumulative Collections through September 30, 2011 (000’s)
Year
of
Purchase
Purchase
Price
<2005
2005
2006
2007
2008
2009
2010
2011
Total
CCM
<2005
$385,474
$749,791
$224,620
$164,211
$85,333
$45,893
$27,708
$19,986
$12,084
$1,329,626
3.4
2005
192,585
66,491
129,809
109,078
67,346
42,387
27,210
14,850
457,171
2.4
2006
141,028
42,354
92,265
70,743
44,553
26,201
14,567
290,683
2.1
2007
204,099
68,048
145,272
111,117
70,572
35,566
430,575
2.1
2008
227,867
69,049
165,164
127,799
70,604
432,616
1.9
2009
253,401
96,529
206,773
131,861
435,163
1.7
2010
358,989
125,853
225,530
351,383
1.0
2011
249,284
70,036
70,036 
0.3
Total
$2,012,727
$749,791
$291,111
$336,374
$354,724
$398,303
$487,458
$604,394
$575,098
$3,797,253
1.9


APPENDIX B:  RECONCILIATION OF ADJUSTED EBITDA
16
Reconciliation of Adjusted EBITDA to GAAP Net Income
(Unaudited, In Thousands)
Three Months Ended
Note:
The
periods
3/31/07
through
12/31/08
have
been
adjusted
to
reflect
the
retrospective
application
of
ASC
470-20
3/31/07
6/30/07
9/30/07
12/31/07
3/31/08
6/30/08
9/30/08
12/31/08
3/31/09
6/30/09
9/30/09
12/31/09
GAAP net income, as reported
4,991
        
(1,515)
      
4,568
        
4,187
        
6,751
        
6,162
        
3,028
        
(2,095)
      
8,997
        
6,641
        
9,004
        
8,405
        
Interest expense
4,042
        
4,506
        
4,840
        
5,260
        
5,200
        
4,831
        
5,140
        
5,401
        
4,273
        
3,958
        
3,970
        
3,959
        
Contingent interest expense
3,235
        
888
           
-
           
-
           
-
           
-
           
-
           
-
           
-
           
-
           
-
           
-
           
Pay-off of future contingent interest
-
           
11,733
      
-
           
-
           
-
           
-
           
-
           
-
           
-
           
-
           
-
           
-
           
Provision for income taxes
3,437
        
(1,031)
      
1,315
        
2,777
        
4,509
        
4,225
        
2,408
        
(1,442)
      
5,973
        
4,166
        
5,948
        
4,609
        
Depreciation and amortization
869
           
840
           
833
           
810
           
722
           
766
           
674
           
652
           
623
           
620
           
652
           
697
           
Amount applied to principal on receivable portfolios
28,259
      
29,452
      
26,114
      
29,498
      
40,212
      
35,785
      
35,140
      
46,364
      
42,851
      
48,303
      
49,188
      
47,384
      
Stock-based compensation expense
801
           
1,204
        
1,281
        
1,001
        
1,094
        
1,228
        
860
           
382
           
1,080
        
994
           
1,261
        
1,049
        
Adjusted EBITDA
45,634
      
46,077
      
38,951
      
43,533
      
58,488
      
52,997
      
47,250
      
49,262
      
63,797
      
64,682
      
70,023
      
66,103
      
3/31/10
6/30/10
9/30/10
12/31/10
3/31/11
6/30/11
9/30/11
GAAP net income, as reported
10,861
      
11,730
      
12,290
      
14,171
      
13,679
      
14,775
      
15,370
      
Interest expense
4,538
        
4,880
        
4,928
        
5,003
        
5,593
        
5,369
        
5,175
        
Contingent interest expense
-
           
-
           
-
           
-
           
-
           
-
           
-
           
Pay-off of future contingent interest
-
           
-
           
-
           
-
           
-
           
-
           
-
           
Provision for income taxes
6,490
        
6,749
        
6,632
        
9,075
        
8,601
        
9,486
        
9,868
        
Depreciation and amortization
673
           
752
           
816
           
958
           
1,053
        
1,105
        
1,194
        
Amount applied to principal on receivable portfolios
58,265
      
64,901
      
63,507
      
53,427
      
85,709
      
83,939
      
73,187
      
Stock-based compensation expense
1,761
        
1,446
        
1,549
        
1,254
        
1,765
        
1,810
        
2,405
        
Adjusted EBITDA
82,588
      
90,458
      
89,722
      
83,888
      
116,400
    
116,484
    
107,199
    


APPENDIX C:  THE COMPANY’S FINANCIAL RESULTS OVER THE PAST TWO
YEARS HAVE BEEN STRONG
17
2010
2009
YOY Growth
Annual Variance
604.6
116.8
24%
487.8
Collections
381.3
64.9
21%
316.4
Revenue
346.7
82.1
31%
264.6
Adjusted EBITDA*
362.0 
105.3
41%
256.6
Purchases
1.95
0.58
42%
1.37
Diluted EPS
($M, except EPS and ratios)
575.2
346.7
340.1
250.1
1.71
YTD 
9/30/10
455.4
281.5
262.8
242.9
1.39
YTD
9/30/11