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8-K - FORM 8-K - ENCORE CAPITAL GROUP INCd8k.htm
Encore Capital Group Investor Presentation
August  2011
Exhibit 99.1


CAUTIONARY NOTE ABOUT FORWARD-LOOKING STATEMENTS
2
FORWARD-LOOKING STATEMENTS
The statements in this presentation that are not historical facts, including, most
importantly, those statements preceded by, or that include, the words “may,”
“believe,” “projects,” “expects,” “anticipates” or the negation thereof, or similar
expressions, constitute “forward-looking statements” within the meaning of the
Private Securities Litigation Reform Act of 1995 (the “Reform Act”).  These
statements may include, but are not limited to, statements regarding our future
operating results and growth.  For all “forward-looking statements,” the Company
claims the protection of the safe harbor for forward-looking statements contained in
the Reform Act.  Such forward-looking statements involve risks, uncertainties and
other factors which may cause actual results, performance or achievements of the
Company and its subsidiaries to be materially different from any future results,
performance or achievements expressed or implied by such forward-looking
statements. These risks, uncertainties and other factors are discussed in the reports
filed by the Company with the Securities and Exchange Commission, including the
most recent reports on Forms 10-K, 10-Q and 8-K, each as it may be amended from
time to time.  The Company disclaims any intent or obligation to update these
forward-looking statements.


INVESTMENT HIGHLIGHTS
3
Favorable supply and demand dynamics have existed since
2008, with
a few credible, large buyers
Strong performance is expected to continue
Operational and financial leverage is increasing, largely due to
the
success of our operating center in India
Analytic insights inform our valuation and operating strategies
and allow for a closer partnership with consumers


ENCORE IS A LEADING PLAYER IN THE CONSUMER DEBT BUYING AND
RECOVERY INDUSTRY
4
Revenue Composition
As of June 30, 2011
Global Capabilities
Debt Purchasing & Collections
Bankruptcy Servicing
Purchase and collection
of
charged-off unsecured
consumer receivables
(primarily credit card)
Robust business model
emphasizing consumer
intelligence and
operational
specialization
Invested ~$2.0 billion to
acquire receivables with a face
value of ~$61 billion
Acquired ~36 million consumer
accounts since
inception
Process secured consumer bankruptcy accounts for leading
auto
lenders and other financial institutions
Proprietary software dedicated to bankruptcy servicing
Operational platform that integrates lenders, trustees,
and
consumers
Debt Purchasing & Collections
Bankruptcy Servicing
St Cloud, MN
Arlington, TX
Phoenix, AZ
Delhi, India
Call Center /
Technology Site
Call Center Site
Ascension
Call Center Site
San Diego, CA
Headquarters/
Call Center Site


STRATEGIC DECISIONS MADE OVER THE PAST DECADE
DEMONSTRATE OUR ABILITY TO FORESEE, AND ADAPT TO, CHANGES
5
Hired first statisticians
Created first and second generation
forecasting models
Created 1    generation operational
models
(mail channel and call center)
In late 2005, we established a call center in
India. We believe it is the only late-stage
collections platform in India, at
approximately 1/3 the cost of our U.S.
operations
Between 2005 and 2007 we remained
disciplined and avoided high priced
portfolios
that did not meet internal hurdle
rates
In 2008 we built and implemented the industry’s
first known ability-to-pay (capability) model
In 2009, we ramped up
purchasing
to take
advantage of the favorable
market environment
In February 2010, we entered
into a new $327.5 million
revolving credit facility which
was subsequently increased
to $410.5 million, and added
$75 million in two private
placement transactions with
Prudential
Emerging Market
2001
2003
Overconfidence and
Irrational Pricing
2005
2007
Attractive Opportunity
2011
2009
2002
2004
2006
2008
2010
Demand
Supply
st


THESE DECISIONS ARE DRIVING STRONG RESULTS
6
2010
2009
YOY Growth
Annual Variance
$604,609
$116,817
24%
$487,792
Collections
$381,308
$64,889
21%
$316,419
Revenue
$346,656
$82,051
31%
$264,605 
Adjusted EBITDA*
$361,957 
$105,325
41%
$256,632
Purchases
$1.95
$0.58
42%
$1.37
EPS
($000s, except EPS and ratios)
* Adjusted EBITDA is a non-GAAP number. The Company considers Adjusted EBITDA to be a meaningful indicator of operating performance and uses it as a measure to
assess the operating performance of the Company. See Reconciliation of Adjusted EBITDA to GAAP Net Income at the end of this presentation.
Q2 11
$195,081
$115,830
$116,484
$93,701 
$0.58
Q2 10 
$156,789
$96,231
$90,458
$83,337 
$0.47


WE HAVE SIGNIFICANTLY INCREASED BOTH OPERATING CASH FLOW
(ADJUSTED EBITDA) AND CASH COLLECTIONS
7
($ millions)
*
Adjusted EBITDA is a non-GAAP number. The Company considers Adjusted EBITDA to be a meaningful indicator of operating performance and uses it as a measure to
assess the operating performance of the Company. See Reconciliation of Adjusted EBITDA to GAAP Net Income at the end of this presentation
**
LTM data as of 06/30/2011
Adjusted EBITDA* and Gross Collections by year
$150
$250
$350
$450
$550
$650
2007
2008
2009
2010
LTM**
Gross Collections
Adjusted  EBITDA


WHILE ENHANCING THE FUTURE VALUE OF THE COMPANY
8
Annual Estimated Remaining Gross Collection (ERC) and Total Debt
($ millions, at end of period)
$0
$200
$400
$600
$800
$1,000
$1,200
$1,400
$1,600
2006
2007
2008
2009
2010
Q2 2011
ERC
Total Debt


WE BELIEVE THAT OUR CURRENT ESTIMATE OF REMAINING
COLLECTIONS IS CONSERVATIVE GIVEN OUR HISTORY
9
Cumulative collections (initial expectation vs. actual)
($
millions,
March
01
June
11)
Actual cash
collections
Initial
projections
$-
$250
$500
$750
$1,000
$1,250
$1,500
$1,750
$2,000
$2,250
$2,500
$2,750
$3,000
$3,250
$3,500


MARKET DYNAMICS CONTINUE TO BE IN OUR FAVOR, WHILE THE
REGULATORY ENVIRONMENT REMAINS CHALLENGING
10
Charge-offs
remain
elevated
Consumer
credit continues
to experience
losses at near
record levels
Supply more
closely
managed by
the issuers
Demand
increasing, albeit
slowly
Few players with
access to
significant
amounts of capital
Continued exit of
large players, but
others starting to
gain traction
Consumer
performance
remains predictable
Our models continue
to predict consumer
behavior with a high
degree of accuracy
Significant
regulatory and
legislative scrutiny
Both in our industry
and in the financial
services sector at
large


OUR CONSUMERS HAVE SHOWN THAT THEY ARE RESILIENT DESPITE
THE MACROECONOMIC ENVIRONMENT
11
Overall payer rate for all active inventory
2008
0.8%
0.9%
1.0%
1.1%
1.2%
1.3%
1.4%
1.5%
1.6%
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
2009
2010
2011


AS A RESULT, WE HAVE BEEN ABLE TO ACCELERATE OUR ABILITY TO
HELP CONSUMERS MOVE TOWARD FINANCIAL RECOVERY
12
Consumers with whom we have partnered to retire their debt (cumulative)


WE HAVE TAKEN A LEADERSHIP STANCE BY OUTLINING OUR CORE
PRINCIPLES IN AN INDUSTRY-FIRST CONSUMER BILL OF RIGHTS
13
Clearly states what our consumers
should expect during the collection
process
Gives consumers concrete
assurances about our conduct
No interest once payments are
established if maintained
No systematic messages left
Cessation of collections under
certain circumstances
Positions Encore as a company
that governmental entities should
consult with prior to enacting
regulations that impact the industry


OUR OPERATIONAL SUCCESS IS BASED UPON FOUR STRATEGIC
PRIORITIES
14
ENCORE’S
STRATEGIC
PILLARS
ANALYTIC
STRENGTH
COST
LEADERSHIP
CONSUMER
INTELLIGENCE
PRINCIPLED
INTENT


OUR ANALYTIC REACH EXTENDS FROM PRE-PURCHASE
THROUGHOUT OUR ENTIRE OWNERSHIP PERIOD
15
No effort
Legal
Outsourcing
Legal effort
model with
Capability
Call
Centers
Call effort
model with
Capability
Direct
Mail
Letter effort
model with
Capability
Agency effort
model with
Capability
Collections operations that
optimize effort and profitability
Core competency in understanding the
payer behavior of distressed consumers
Cross-channel
coordination
and optimization
Consumer
behavior
research
Market data
and insight
Portfolio
valuation
Pre-purchase
model
Continuous feedback between
operations and valuation
Collection
Agency
Outsourcing


WE HAVE FUNDAMENTALLY CHANGED THE COST STRUCTURE OF THE
COMPANY OVER THE PAST FOUR YEARS…
16
Variable cost to collect *
(%)
* Represents salaries, variable compensation and employee benefits


DRIVEN BY OUR ANALYTICS AND OUR INDIA CENTER, WITH THE
LATTER PRODUCING HALF OF CALL CENTER COLLECTIONS
17
Collections from all call centers
($ millions)
$126
$157
$186
$268
Percent
of Total:
10%
19%
30%
44%
~$340
50%


SUMMARY
18
Strong performance is expected to continue
Analytic insights inform our valuation and operating strategies
and allow for a closer partnership with consumers
Favorable supply and demand dynamics have existed since
2008, with a few credible, large buyers
Operational and financial leverage is increasing, largely due to
the
success of our operating center in India


APPENDIX:  RECONCILIATION OF ADJUSTED EBITDA
19
Reconciliation of Adjusted EBITDA to GAAP Net Income
(Unaudited, In Thousands)
Three Months Ended
Note:
The
periods
3/31/07
through
12/31/08
have
been
adjusted
to
reflect
the
retrospective
application
of
ASC
470-20
3/31/07
6/30/07
9/30/07
12/31/07
3/31/08
6/30/08
9/30/08
12/31/08
3/31/09
6/30/09
9/30/09
12/31/09
3/31/10
6/30/10
9/30/10
12/31/10
3/31/11
6/30/11
GAAP net income, as reported
4,991
(1,515)
4,568
4,187
6,751
6,162
3,028
(2,095)
8,997
6,641
9,004
8,405
10,861
11,730
12,290
14,171
13,679
14,775
Interest expense
4,042
4,506
4,840
5,260
5,200
4,831
5,140
5,401
4,273
3,958
3,970
3,959
4,538
4,880
4,928
5,003
5,593
5,369
Contingent interest expense
3,235
888
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Pay-off of future contingent interest
-
11,733
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Provision for income taxes
3,437
(1,031)
1,315
2,777
4,509
4,225
2,408
(1,442)
5,973
4,166
5,948
4,609
6,490
6,749
6,632
9,075
8,601
9,486
Depreciation and amortization
869
840
833
810
722
766
674
652
623
620
652
697
673
752
816
958
1,053
1,105
Amount applied to principal on receivable portfolios
28,259
29,452
26,114
29,498
40,212
35,785
35,140
46,364
42,851
48,303
49,188
47,384
58,265
64,901
63,507
53,427
85,709
83,939
Stock-based compensation expense
801
1,204
1,281
1,001
1,094
1,228
860
382
1,080
994
1,261
1,049
1,761
1,446
1,549
1,254
1,765
1,810
Adjusted EBITDA
45,634
46,077
38,951
43,533
58,488
52,997
47,250
49,262
63,797
64,682
70,023
66,103
82,588
90,458
89,722
83,888
116,400
116,484