RIGHTNOW TECHNOLOGIES INC - FORM 8-K - EX-99.2 - SUPPLEMENTAL FINANCIAL DATA OF RIGHTNOW TECHNOLOGIES, INC.

Attached files

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8-K - FORM 8-K - RIGHTNOW TECHNOLOGIES INC	d8k.htm
EX-99.1 - PRESS RELEASE - RIGHTNOW TECHNOLOGIES INC	dex991.htm

Exhibit 99.2

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Supplemental Data Sheet

Amounts in thousands (except customers, interactions and employees)

Unaudited

Last updated July 27, 2011


	Q1			Q2			Q3			Q4			FY			Q1			Q2			Q3			Q4			YTD
	2008			2008			2008			2008			2008			2009			2009			2009			2009			2009

Revenue
Revenue		32,898			35,221			36,237			36,079			140,435			36,037			36,340			38,731			41,579			152,687
YoY Growth		28	%		33	%		24	%		18	%		25	%		10	%		3	%		7	%		15	%		9	%
Recurring Revenue		24,412			25,459			25,917			26,476			102,264			25,955			27,393			29,741			32,161			115,250
YoY Growth		27	%		25	%		19	%		12	%		20	%		6	%		8	%		15	%		21	%		13	%
Pro Service Revenue		8,342			9,648			10,281			9,588			37,859			9,992			8,916			8,977			9,407			37,292
YoY Growth		42	%		67	%		49	%		46	%		51	%		20	%		-8	%		-13	%		-2	%		-1	%

North America Revenue %		67	%		67	%		70	%		74	%		69	%		75	%		72	%		72	%		71	%		72	%
EMEA Revenue %		25	%		25	%		22	%		19	%		23	%		18	%		19	%		19	%		19	%		19	%
APAC Revenue %		8	%		8	%		8	%		7	%		8	%		7	%		9	%		9	%		10	%		9	%

Backlog and Backlog Related Metrics
Current Portion of Software Backlog		69,737			75,766			77,478			84,103						82,186			89,138			96,650			104,983
TTM Growth																	20	%		18	%		20	%		21	%
YoY Growth		21	%		26	%		18	%		20	%					18	%		18	%		25	%		25	%

Total Backlog		138,629			147,052			145,088			150,872						138,000			152,424			166,305			179,892
Current Backlog		88,419			95,498			95,044			101,995						96,546			103,984			115,944			121,275
Non-Current Backlog		50,210			51,554			50,044			48,877						41,454			48,440			50,361			58,617

Deal Size Distribution
> $1M		4			6			4			7			21			1			10			7			8			26
$100K-$1M		73			86			76			91			326			59			60			83			90			292
<$100K		464			470			528			527			1,989			443			421			388			435			1,687

Top 5 industry sales-TTM
High-Tech		18	%		21	%		22	%		23	%					21	%		21	%		22	%		20	%
Public Sector		13	%		12	%		12	%		14	%					14	%		15	%		18	%		16	%
Entertainment/Media		4	%		5	%		6	%		6	%					6	%		12	%		10	%		11	%
Retail/CPG		14	%		15	%		15	%		14	%					15	%		14	%		13	%		15	%
Telecom		19	%		15	%		13	%		13	%					12	%		10	%		13	%		16	%
All other		32	%		32	%		32	%		30	%					32	%		28	%		24	%		22	%

Margin & Earnings Metrics (Non-GAAP)*
Gross Margin %		63	%		64	%		64	%		67	%		64	%		67	%		70	%		71	%		70	%		70	%
Software Margin %		80	%		81	%		80	%		81	%		80	%		81	%		82	%		83	%		82	%		82	%
Professional Services Margin %		15	%		21	%		22	%		26	%		21	%		31	%		31	%		31	%		28	%		30	%
Operating expense as % of Revenue		72	%		69	%		65	%		63	%		67	%		60	%		63	%		61	%		62	%		62	%
Operating Margin %		-9	%		-5	%		-1	%		4	%		-3	%		7	%		7	%		10	%		8	%		8	%
Operating Margin		(2,976	)		(1,759	)		(444	)		1,267			(3,912	)		2,531			2,510			3,693			3,408			12,142
Non-GAAP EPS (Diluted)	$	(0.06	)	$	(0.04	)	$	—		$	0.06		$	(0.04	)	$	0.09		$	0.09		$	0.12		$	0.10		$	0.39

Other Metrics
Headcount		718			765			777			737			737			742			756			792			797			797
New Customer		64			73			68			59			264			26			53			56			51			212
Interactions (in millions)		463			477			576			583			2,099			584			586			620			704			2,494


	Q1			Q2			Q3			Q4			YTD			Q1			Q2			YTD
	2010			2010			2010			2010			2010			2011			2011			2011

Revenue
Revenue		42,102			43,454			48,593			51,373			185,522			52,329			54,816			107,145
YoY Growth		17	%		20	%		25	%		24	%		22	%		24	%		26	%		25	%
Recurring Revenue		33,025			34,730			38,613			40,977			147,345			41,913			45,409			87,322
YoY Growth		27	%		27	%		30	%		27	%		28	%		27	%		31	%		29	%
Pro Service Revenue		9,077			8,724			9,980			10,396			38,177			10,416			9,407			19,823
YoY Growth		-9	%		-2	%		11	%		11	%		2	%		15	%		8	%		11	%

North America Revenue %		71	%		70	%		69	%		66	%		69	%		65	%		63	%
EMEA Revenue %		19	%		19	%		19	%		20	%		19	%		20	%		21	%
APAC Revenue %		10	%		11	%		12	%		14	%		12	%		15	%		16	%

Backlog and Backlog Related Metrics
Current Portion of Software Backlog		103,264			106,275			117,628			134,004						142,102			151,947
TTM Growth		23	%		24	%		23	%		24	%					27	%		33	%
YoY Growth		26	%		19	%		22	%		28	%					38	%		43	%

Total Backlog		196,225			211,911			252,338			295,830						316,124			333,861
Current Backlog		120,606			121,011			134,174			148,619						154,599			163,599
Non-Current Backlog		75,619			90,900			118,164			147,211						161,525			170,262

Deal Size Distribution
> $1M		14			11			17			18			60			9			12			21
$100K-$1M		91			106			112			129			438			96			120			216
<$100K		423			436			436			434			1,729			494			501			995

Top 5 industry sales-TTM
High-Tech		22	%		22	%		22	%		21	%					22	%		21	%
Public Sector		15	%		17	%		22	%		20	%					21	%		18	%
Entertainment/Media		10	%		8	%		13	%		13	%					14	%		16	%
Retail/CPG		15	%		15	%		13	%		13	%					11	%		12	%
Telecom		15	%		15	%		12	%		10	%					10	%		10	%
All other		23	%		23	%		18	%		23	%					22	%		23	%

Margin & Earnings Metrics (Non-GAAP)*
Gross Margin %		69	%		70	%		71	%		73	%		71	%		70	%		72	%		71	%
Software Margin %		83	%		83	%		85	%		86	%		84	%		84	%		85	%		85	%
Professional Services Margin %		20	%		17	%		17	%		21	%		19	%		13	%		6	%		9	%
Operating expense as % of Revenue		63	%		61	%		58	%		59	%		60	%		60	%		61	%		61	%
Operating Margin %		6	%		9	%		13	%		14	%		11	%		10	%		11	%		10	%
Operating Margin		2,490			3,987			6,336			7,245			20,058			5,161			5,760			10,921
Non-GAAP EPS (Diluted)	$	0.07		$	0.09		$	0.15		$	0.17		$	0.49		$	0.10		$	0.15		$	0.26

Other Metrics
Headcount		836			871			887			920			920			1,035			1,040			1,040
New Customer		46			38			66			53			203			71			76			147
Interactions (in millions)		765			801			786			811			3,163			870			873			1,743

*	Note: The supplemental data sheet refers to certain non-GAAP financial results. Please refer to our reconciliations of GAAP, which can be found in our Company's earnings release(s), which is posted on the Investor Relations portion of our website.

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Consolidated Balance Sheets

Amounts in thousands

Unaudited

Last updated July 27, 2011


	Mar 31,			Jun 30,			Sep 30,			Dec 31,			Mar 31,			Jun 30,			Sep 30,			Dec 31,			Mar 31,			Jun 30,
	2009			2009			2009			2009			2010			2010			2010			2010			2011			2011
Assets
Current assets:
Cash and cash equivalents		51,462			46,987			32,388			41,546			43,114			61,212			77,728			181,948			131,998			121,792
Short-term investments		36,517			42,808			60,634			54,977			55,293			38,228			31,287			94,759			117,659			134,133
Accounts receivable		24,220			31,670			31,034			31,850			29,723			33,020			36,367			39,037			34,349			45,563
Term receivables		4,810			4,107			3,011			2,417			1,762			1,271			371			301			209			140
Less allowance for doubtful accounts		(1,901	)		(1,910	)		(1,701	)		(1,914	)		(1,794	)		(1,697	)		(1,867	)		(2,021	)		(1,800	)		(1,774	)
Deferred tax asset		—			—			—			—			—			—			—			3,801			3,806			3,810
Prepaid & other current assets		7,593			7,815			8,689			8,828			9,620			9,178			8,816			10,080			10,867			11,451

Total current assets		122,701			131,477			134,055			137,704			137,718			141,212			152,702			327,905			297,088			315,115

Long-term investments		4,980			4,792			—			—			—			—			—			—			—			—
Property and equipment, net		9,187			9,775			9,781			10,122			10,154			10,850			11,063			10,702			12,644			13,003
Term receivables, noncurrent		2,804			2,159			1,447			1,105			810			537			82			14			5			6
Deferred tax asset, noncurrent		—			—			—			—			—			—			—			16,480			16,713			16,756
Long-term prepaid & other current assets		3,170			3,641			3,769			4,363			4,512			4,709			4,960			9,654			9,313			9,325
Goodwill		4,358			4,358			7,975			7,975			7,975			7,975			7,975			7,975			31,953			32,392
Intangible and other assets, net		1,746			1,380			3,247			3,166			3,694			4,586			5,407			6,149			19,115			19,512

Total assets		148,946			157,582			160,274			164,435			164,863			169,869			182,189			378,879			386,831			406,109


Liabilities, Preferred Stock and Stockholders’ Equity
Current liabilities:
Accounts payable and accrued liabilities		14,309			17,847			16,601			16,573			19,967			22,013			23,425			23,826			27,307			25,284
Commissions and bonuses payable		3,084			4,958			4,838			6,271			4,964			4,597			6,142			7,137			4,678			6,030
Current portion of long-term debt		46			45			34			22			10			—			—			—			—			—
Deferred revenue		78,755			85,176			89,161			88,603			86,395			86,933			88,669			90,350			86,244			97,792

Total current liabilities		96,194			108,026			110,634			111,469			111,336			113,543			118,236			121,313			118,229			129,106

Deferred revenue, noncurrent		24,452			18,908			14,780			12,724			9,300			7,894			5,394			2,969			1,939			2,355
Long-term debt		10			—			—			—			—			—			—			175,000			175,000			175,000
Other long-term liabilities		—			—			—			—			—			—			—			—			453			446

Stockholders’ equity (deficit):
Common stock		34			34			34			34			34			34			34			35			36			36
Additional paid-in capital		104,345			107,281			109,394			112,439			115,680			118,652			125,416			136,717			145,359			152,268
Treasury stock, at cost		(15,007	)		(15,007	)		(15,007	)		(15,007	)		(15,007	)		(15,007	)		(15,007	)		(29,149	)		(29,149	)		(29,149	)
Other comprehensive income (loss)		1,875			1,260			1,394			1,125			1,284			1,113			1,581			1,951			3,533			4,422
Accumulated deficit		(62,957	)		(62,920	)		(60,955	)		(58,349	)		(57,764	)		(56,360	)		(53,465	)		(29,957	)		(28,569	)		(28,375	)

Total stockholders’ equity		28,290			30,648			34,860			40,242			44,227			48,432			58,559			79,597			91,210			99,202

Total liabilities, preferred stock and stockholders’ equity		148,946			157,582			160,274			164,435			164,863			169,869			182,189			378,879			386,831			406,109

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Consolidated Statement of Operations

Unaudited

Last updated July 27, 2011

Amounts in thousands (except net income (loss) per share)


	2008															2009
	Q1			Q2			Q3			Q4			YTD			Q1			Q2			Q3			Q4			YTD
Revenue:
Software, hosting and support		24,556			25,573			25,956			26,491			102,576			26,045			27,424			29,754			32,172			115,395
Professional services		8,342			9,648			10,281			9,588			37,859			9,992			8,916			8,977			9,407			37,292

Total revenue		32,898			35,221			36,237			36,079			140,435			36,037			36,340			38,731			41,579			152,687

Cost of revenue:
Software, hosting and support		5,035			5,043			5,305			5,014			20,397			4,949			4,954			5,232			5,813			20,948
Professional services		7,285			7,810			8,133			7,212			30,440			7,008			6,346			6,365			6,891			26,610

Total cost of revenue		12,320			12,853			13,438			12,226			50,837			11,957			11,300			11,597			12,704			47,558

Gross profit		20,578			22,368			22,799			23,853			89,598			24,080			25,040			27,134			28,875			105,129

Operating expenses:
Sales and marketing		16,818			17,627			16,889			16,294			67,628			14,863			16,008			16,175			17,705			64,751
Research and development		4,486			4,507			4,671			4,628			18,292			4,756			5,051			5,100			5,314			20,221
General and administrative		3,516			3,890			3,215			2,994			13,615			3,446			4,207			4,018			4,130			15,801

Total operating expenses		24,820			26,024			24,775			23,916			99,535			23,065			25,266			25,293			27,149			100,773

Operating income (loss)		(4,242	)		(3,656	)		(1,976	)		(63	)		(9,937	)		1,015			(226	)		1,841			1,726			4,356
Interest and other income, net		938			519			552			687			2,696			401			351			342			1,000			2,094


Income (loss) before income taxes		(3,304	)		(3,137	)		(1,424	)		624			(7,241	)		1,416			125			2,183			2,726			6,450
(Provision) benefit for income taxes		(92	)		5			(23	)		68			(42	)		(153	)		(89	)		(218	)		(119	)		(579	)

Net income (loss)		(3,396	)		(3,132	)		(1,447	)		692			(7,283	)		1,263			36			1,965			2,607			5,871


Net income (loss) per share:
Basic	$	(0.10	)	$	(0.09	)	$	(0.04	)	$	0.02		$	(0.22	)	$	0.04		$	0.00		$	0.06		$	0.08		$	0.18
Diluted	$	(0.10	)	$	(0.09	)	$	(0.04	)	$	0.02		$	(0.22	)	$	0.04		$	0.00		$	0.06		$	0.08		$	0.18

Shares used in the computation:
Basic		33,532			33,582			33,640			32,692			33,362			31,784			31,677			31,733			31,815			31,752
Diluted		33,532			33,582			33,640			33,204			33,362			32,249			32,160			32,424			33,047			32,336

Supplemental information of non-GAAP reconciling items included in:
Cost of recurring revenue		77			79			87			80			323			96			142			120			102			460
Cost of professional services		153			165			158			162			638			133			209			138			132			612
Sales and marketing		538			595			738			583			2,454			622			952			761			694			3,029
Research and development		235			242			252			240			969			262			377			285			254			1,178
General and administrative		263			816			297			265			1,641			403			1,056			548			500			2,507
Interest and other income, net		—			—			—			—			—			—			—			—			(1,000	)		(1,000	)
(Provision) benefit for income taxes		—			—			—			—			—			—			—			—			—			—

Total non-GAAP reconciling items (pre-tax)		1,266			1,897			1,532			1,330			6,025			1,516			2,736			1,852			682			6,786


	2010															2011
	Q1			Q2			Q3			Q4			YTD			Q1			Q2			YTD

Revenue:
Software, hosting and support		33,025			34,730			38,613			40,977			147,345			41,913			45,409			87,322
Professional services		9,077			8,724			9,980			10,396			38,177			10,416			9,407			19,823

Total revenue		42,102			43,454			48,593			51,373			185,522			52,329			54,816			107,145

Cost of revenue:
Software, hosting and support		5,879			5,952			5,923			5,855			23,609			7,326			7,746			15,072
Professional services		7,332			7,378			8,395			8,348			31,453			9,410			9,411			18,821

Total cost of revenue		13,211			13,330			14,318			14,203			55,062			16,736			17,157			33,893

Gross profit		28,891			30,124			34,275			37,170			130,460			35,593			37,659			73,252

Operating expenses:
Sales and marketing		18,724			18,777			20,006			21,888			79,395			22,550			24,913			47,463
Research and development		5,132			4,797			5,160			5,065			20,154			5,596			5,581			11,177
General and administrative		4,299			4,324			4,975			5,108			18,706			6,171			6,377			12,548

Total operating expenses		28,155			27,898			30,141			32,061			118,255			34,317			36,871			71,188

Operating income (loss)		736			2,226			4,134			5,109			12,205			1,276			788			2,064
Interest and other income, net		183			19			454			(311	)		345			768			(1,116	)		(348	)


Income (loss) before income taxes		919			2,245			4,588			4,798			12,550			2,044			(328	)		1,716
(Provision) benefit for income taxes		(334	)		(841	)		(1,693	)		18,708			15,840			(654	)		522			(132	)

Net income (loss)		585			1,404			2,895			23,506			28,390			1,390			194			1,584


Net income (loss) per share:
Basic	$	0.02		$	0.04		$	0.09		$	0.72		$	0.88		$	0.04		$	0.01		$	0.05
Diluted	$	0.02		$	0.04		$	0.09		$	0.64		$	0.83		$	0.04		$	0.01		$	0.04

Shares used in the computation:
Basic		31,929			32,000			32,128			32,562			32,156			32,585			33,171			32,880
Diluted		33,431			33,427			33,659			37,574			34,568			35,482			36,048			35,792

Supplemental information of non-GAAP reconciling items included in:
Cost of recurring revenue		113			117			127			125			482			782			995			1,777
Cost of professional services		114			122			128			122			486			328			546			874
Sales and marketing		751			726			818			782			3,077			1,035			1,580			2,615
Research and development		257			240			254			237			988			349			443			792
General and administrative		520			556			875			870			2,821			1,391			1,408			2,799
Interest and other income, net		—			—			—			—			—			(1,565	)		253			(1,312	)
(Provision) benefit for income taxes		—			—			—			(19,732	)		(19,732	)		—			—			—

Total non-GAAP reconciling items (pre-tax)		1,755			1,761			2,202			(17,596	)		(11,878	)		2,320			5,225			7,545

LOGO

Consolidated Statements of Cash Flow

Unaudited

Last updated July 27, 2011

Amounts in thousands


	2008															2009
	Q1			Q2			Q3			Q4			YTD			Q1			Q2			Q3			Q4			YTD
Operating activities
Net income (loss)		(3,396	)		(3,132	)		(1,447	)		692			(7,283	)		1,263			36			1,965			2,607			5,871
Noncash adjustments:
Depreciation and amortization		1,954			1,956			1,956			1,905			7,771			1,887			1,726			1,797			2,081			7,491
Provision for losses on accounts receivable		89			26			64			33			212			57			30			30			40			157
Stock-based compensation expense		1,266			1,897			1,532			1,330			6,025			1,516			2,736			1,852			1,682			7,786
Deferred tax asset valuation allowance reversal		—			—			—			—			—			—			—			—			—			—
Foreign currency exchange gain on acq.		—			—			—			—			—			—			—			—			—			—
Changes in operating accounts:
Receivables		7,447			4,062			1,143			(7,878	)		4,774			13,569			(5,171	)		2,333			524			11,255
Prepaid and other current assets		(852	)		(804	)		(1,168	)		(900	)		(3,724	)		399			(583	)		(693	)		(614	)		(1,491	)
Accounts payable and accrued liabilities		2,292			(257	)		42			(720	)		1,357			(1,823	)		3,099			(1,427	)		(35	)		(186	)
Commissions and bonuses payable		(1,523	)		742			166			1,545			930			(2,553	)		1,743			(132	)		1,393			451
Deferred revenue		(3,434	)		4,001			(3,566	)		7,168			4,169			(9,429	)		(2,038	)		(569	)		(2,880	)		(14,916	)
Other		(173	)		83			(52	)		635			493			—			503			(247	)		(577	)		(321	)

Cash provided (used) by operating activities		3,670			8,574			(1,330	)		3,810			14,724			4,886			2,081			4,909			4,221			16,097


Investing activities
Acquistion of property and equipment		(1,522	)		(1,536	)		(1,309	)		(1,425	)		(5,792	)		(584	)		(1,841	)		(1,240	)		(1,912	)		(5,577	)
Business acquisitions		—			—			—			—			—			—			—			(5,906	)		—			(5,906	)
Intangible asset additions																	(100	)					(144	)		(410	)		(654	)
Change in investments, net		(1,970	)		748			2,218			12,435			13,431			(2,251	)		(6,059	)		(13,081	)		5,558			(15,833	)
Other		—			—			—			—			—			—			—			—			—			—

Cash provided (used) for investing activities		(3,492	)		(788	)		909			11,010			7,639			(2,935	)		(7,900	)		(20,371	)		3,236			(27,970	)


Financing activities
Net proceeds from (payments on) long-term debt		(11	)		(11	)		(11	)		(10	)		(43	)		(12	)		(11	)		(12	)		(11	)		(46	)
Debt issuance costs		—			—			—			—			—			—			—			—			—			—
Proceeds from issuance of stock:
Common stock issued under employee benefit plans		414			234			618			130			1,396			78			151			167			1,352			1,748
Common stock repurchase (Treasury)		—			—			—			(13,209	)		(13,209	)		(1,798	)		—			—			—			(1,798	)
Other		51			(53	)		—			(133	)		(135	)		89			48			95			11			243

Cash provided (used) by financing activities		454			170			607			(13,222	)		(11,991	)		(1,643	)		188			250			1,352			147


Effect of foreign exchange rates		278			234			(1,822	)		(1,338	)		(2,648	)		(251	)		1,156			613			349			1,867

Net change in cash and cash equivalents		910			8,190			(1,636	)		260			7,724			57			(4,475	)		(14,599	)		9,158			(9,859	)


Cash and cash equivalents at beginning of period		43,681			44,591			52,781			51,145			43,681			51,405			51,462			46,987			32,388			51,405

Cash and cash equivalents at end of period		44,591			52,781			51,145			51,405			51,405			51,462			46,987			32,388			41,546			41,546


	2010															2011
	Q1			Q2			Q3			Q4			YTD			Q1			Q2			YTD
Operating activities
Net income (loss)		585			1,404			2,895			23,506			28,390			1,390			194			1,584
Noncash adjustments:
Depreciation and amortization		2,065			1,872			1,812			2,023			7,772			2,802			3,318			6,120
Provision for losses on accounts receivable		50			31			50			60			191			20			21			41
Stock-based compensation expense		1,755			1,761			2,202			2,136			7,854			2,739			3,988			6,727
Deferred tax asset valuation allowance reversal		—			—			—			(19,732	)		(19,732	)		—			—			—
Foreign currency exchange gain on acq.		—			—			—			—			—			(1,819	)		—			(1,819	)
Changes in operating accounts:
Receivables		2,449			(2,910	)		(963	)		(2,605	)		(4,029	)		8,029			(11,010	)		(2,981	)
Prepaid and other current assets		(1,054	)		175			289			(672	)		(1,262	)		(202	)		(10	)		(212	)
Accounts payable and accrued liabilities		3,556			2,152			948			463			7,119			1,494			(2,117	)		(623	)
Commissions and bonuses payable		(1,244	)		(329	)		1,451			999			877			(2,512	)		1,355			(1,157	)
Deferred revenue		(4,614	)		(160	)		(2,887	)		(727	)		(8,388	)		(8,428	)		11,535			3,107
Other		(38	)		19			176			(455	)		(298	)		(16	)		(852	)		(868	)

Cash provided (used) by operating activities		3,510			4,015			5,973			4,996			18,494			3,497			6,422			9,919


Investing activities
Acquistion of property and equipment		(1,640	)		(2,196	)		(1,639	)		(1,233	)		(6,708	)		(3,117	)		(2,031	)		(5,148	)
Business acquisitions		—			—			—			—			—			(33,837	)		—			(33,837	)
Intangible asset additions		(1,034	)		(1,305	)		(1,120	)		(1,101	)		(4,560	)		(1,491	)		(1,592	)		(3,083	)
Change in investments, net		(342	)		17,107			6,935			(63,513	)		(39,813	)		(22,886	)		(16,411	)		(39,297	)
Other		—			—			—			—			—			—			—			—

Cash provided (used) for investing activities		(3,016	)		13,606			4,176			(65,847	)		(51,081	)		(61,331	)		(20,034	)		(81,365	)


Financing activities
Net proceeds from (payments on) long-term debt		(12	)		(10	)		—			175,000			174,978			(240	)		(20	)		(260	)
Debt issuance costs		—			—			—			(5,036	)		(5,036	)								—
Proceeds from issuance of stock:
Common stock issued under employee benefit plans		1,159			409			3,068			8,184			12,820			5,311			3,065			8,376
Common stock repurchase (Treasury)		—			—			—			(14,142	)		(14,142	)		—						—
Other		328			802			1,491			982			3,603			591			(142	)		449

Cash provided (used) by financing activities		1,475			1,201			4,559			164,988			172,223			5,662			2,903			8,565


Effect of foreign exchange rates		(401	)		(724	)		1,808			83			766			2,222			503			2,725

Net change in cash and cash equivalents		1,568			18,098			16,516			104,220			140,402			(49,950	)		(10,206	)		(60,156	)


Cash and cash equivalents at beginning of period		41,546			43,114			61,212			77,728			41,546			181,948			131,998			181,948

Cash and cash equivalents at end of period		43,114			61,212			77,728			181,948			181,948			131,998			121,792			121,792

LOGO

Currency Component Data Sheet

Unaudited

As of July 27, 2011


	Currency Component of Total Revenue-TTM as of June 30, 2011			Currency exchange rate into USD as of July 26, 2011		Impact of 1 percent change in fx exchange rate per 100M in revenue

GBP		10	%		1.6390		163,900
EUR		5	%		1.4474		72,370
AUD		10	%		1.0935		109,353
USD and other		75	%		n/a

Total		100	%				345,623

	Currency Component of Total Expense-TTM as of June 30, 2011			Currency exchange rate into USD as of July 26, 2011		Impact of 1 percent change in fx exchange rate per 100M in expense

GBP		10	%		1.6390		163,900
EUR		6	%		1.4474		86,843
AUD		3	%		1.0935		32,806
USD and other		81	%		n/a

Total		100	%				283,549

TTM=Trailing Twelve Months

RIGHTNOW TECHNOLOGIES INC - FORM 8-K - EX-99.2 - SUPPLEMENTAL FINANCIAL DATA OF RIGHTNOW TECHNOLOGIES, INC. - July 27, 2011

Attached files

RIGHTNOW TECHNOLOGIES INC Reports