Attached files

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8-K - FORM 8-K - JPMORGAN CHASE & COy91856e8vk.htm
EX-12.1 - EX-12.1 - JPMORGAN CHASE & COy91856exv12w1.htm
EX-12.2 - EX-12.2 - JPMORGAN CHASE & COy91856exv12w2.htm
EX-99.1 - EX-99.1 - JPMORGAN CHASE & COy91856exv99w1.htm
Exhibit 99.2
(JPMORGAN CHASE & CO. LOGO)
EARNINGS RELEASE FINANCIAL SUPPLEMENT
SECOND QUARTER 2011

 


 

     
JPMORGAN CHASE & CO.
TABLE OF CONTENTS
  (JPMORGAN CHASE & CO. LOGO)
     
    Page(s)
 
   
Consolidated Results
   
Consolidated Financial Highlights
  2-3
Statements of Income
  4
Consolidated Balance Sheets
  5
Condensed Average Balance Sheets and Annualized Yields
  6
Reconciliation from Reported to Managed Summary
  7
 
   
Business Detail
   
Line of Business Financial Highlights — Managed Basis
  8
Investment Bank
  9-12
Retail Financial Services
  13-19
Card Services
  20-21
Commercial Banking
  22-23
Treasury & Securities Services
  24-25
Asset Management
  26-30
Corporate/Private Equity
  31-32
 
   
Credit-Related Information
  33-38
 
   
Market Risk-Related Information
  39
 
   
Supplemental Detail
   
Capital and Other Selected Balance Sheet Items
  40
Mortgage Loan Repurchase Liability
  41
Per Share-Related Information
  42
 
   
Non-GAAP Financial Measures
  43
 
   
Glossary of Terms
  44-47

Page 1


 

     
JPMORGAN CHASE & CO.
CONSOLIDATED FINANCIAL HIGHLIGHTS
(in millions, except per share and ratio data)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS   YEAR-TO-DATE
                                            2Q11 Change                   2011 Change
    2Q11   1Q11   4Q10   3Q10   2Q10   1Q11   2Q10   2011   2010   2010
SELECTED INCOME STATEMENT DATA
                                                                               
Reported Basis
                                                                               
Total net revenue
  $ 26,779     $ 25,221     $ 26,098     $ 23,824     $ 25,101       6 %     7 %   $ 52,000     $ 52,772       (1 )%
Total noninterest expense
    16,842       15,995       16,043       14,398       14,631       5       15       32,837       30,755       7  
Pre-provision profit
    9,937       9,226       10,055       9,426       10,470       8       (5 )     19,163       22,017       (13 )
Provision for credit losses
    1,810       1,169       3,043       3,223       3,363       55       (46 )     2,979       10,373       (71 )
NET INCOME
    5,431       5,555       4,831       4,418       4,795       (2 )     13       10,986       8,121       35  
 
                                                                               
Managed Basis (a)
                                                                               
Total net revenue
    27,410       25,791       26,722       24,335       25,613       6       7       53,201       53,785       (1 )
Total noninterest expense
    16,842       15,995       16,043       14,398       14,631       5       15       32,837       30,755       7  
Pre-provision profit
    10,568       9,796       10,679       9,937       10,982       8       (4 )     20,364       23,030       (12 )
Provision for credit losses
    1,810       1,169       3,043       3,223       3,363       55       (46 )     2,979       10,373       (71 )
NET INCOME
    5,431       5,555       4,831       4,418       4,795       (2 )     13       10,986       8,121       35  
 
                                                                               
PER COMMON SHARE DATA
                                                                               
Basic earnings
    1.28       1.29       1.13       1.02       1.10       (1 )     16       2.57       1.84       40  
Diluted earnings
    1.27       1.28       1.12       1.01       1.09       (1 )     17       2.55       1.83       39  
 
Cash dividends declared
    0.25       0.25 (g)     0.05       0.05       0.05             400       0.50       0.10       400  
Book value
    44.77       43.34       43.04       42.29       40.99       3       9       44.77       40.99       9  
Closing share price (b)
    40.94       46.10       42.42       38.06       36.61       (11 )     12       40.94       36.61       12  
Market capitalization
    160,083       183,783       165,875       149,418       145,554       (13 )     10       160,083       145,554       10  
 
                                                                               
COMMON SHARES OUTSTANDING
                                                                               
Average: Basic
    3,958.4       3,981.6       3,917.0       3,954.3       3,983.5       (1 )     (1 )     3,970.0       3,977.0        
Diluted
    3,983.2       4,014.1       3,935.2       3,971.9       4,005.6       (1 )     (1 )     3,998.6       4,000.2        
Common shares at period-end
    3,910.2       3,986.6       3,910.3       3,925.8       3,975.8       (2 )     (2 )     3,910.2       3,975.8       (2 )
 
                                                                               
FINANCIAL RATIOS (c)
                                                                               
Return on common equity (“ROE”)
    12 %     13 %     11 %     10 %     12 %                     13 %     10 %        
Return on tangible common equity (“ROTCE”) (d)
    17       18       16       15       17                       18       15          
Return on assets (“ROA”)
    0.99       1.07       0.92       0.86       0.94                       1.03       0.80          
 
                                                                               
CAPITAL RATIOS
                                                                               
Tier 1 capital ratio
    12.4 (f)     12.3       12.1       11.9       12.1                                          
Total capital ratio
    15.7 (f)     15.6       15.5       15.4       15.8                                          
Tier 1 common capital ratio (e)
    10.1 (f)     10.0       9.8       9.5       9.6                                          
 
(a)   For further discussion of managed basis, see Reconciliation from Reported to Managed Summary on page 7.
 
(b)   Share prices shown for JPMorgan Chase’s common stock are from the New York Stock Exchange. JPMorgan Chase’s common stock is also listed and traded on the London Stock Exchange and the Tokyo Stock Exchange.
 
(c)   Ratios are based upon annualized amounts.
 
(d)   ROTCE, a non-GAAP financial ratio, measures the Firm’s earnings as a percentage of tangible common equity. In management’s view, this measure is meaningful to the Firm, as well as analysts and investors in assessing the Firm’s use of equity and in facilitating comparisons with competitors. For further discussion, see page 43.
 
(e)   Tier 1 common capital ratio is Tier 1 common capital divided by risk-weighted assets. The Firm uses Tier 1 common capital along with the other capital measures to assess and monitor its capital position. For further discussion of Tier 1 common capital ratio, see page 43.
 
(f)   Estimated.
 
(g)   On March 18, 2011, the Board of Directors increased the Firm’s quarterly common stock dividend from $0.05 to $0.25 per share.

Page 2


 

     
JPMORGAN CHASE & CO.
CONSOLIDATED FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio and headcount data)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
SELECTED BALANCE SHEET DATA (Period-end)
                                                                               
Total assets
  $ 2,246,764     $ 2,198,161     $ 2,117,605     $ 2,141,595     $ 2,014,019       2 %     12 %   $ 2,246,764     $ 2,014,019       12 %
Wholesale loans
    248,823       236,007       227,633       220,597       216,826       5       15       248,823       216,826       15  
Consumer, excluding credit card loans
    315,390       321,186       327,618       333,498       339,663       (2 )     (7 )     315,390       339,663       (7 )
Credit card loans
    125,523       128,803       137,676       136,436       142,994       (3 )     (12 )     125,523       142,994       (12 )
Deposits
    1,048,685       995,829       930,369       903,138       887,805       5       18       1,048,685       887,805       18  
Common stockholders’ equity
    175,079       172,798       168,306       166,030       162,968       1       7       175,079       162,968       7  
Total stockholders’ equity
    182,879       180,598       176,106       173,830       171,120       1       7       182,879       171,120       7  
 
                                                                               
Deposits-to-loans ratio
    152 %     145 %     134 %     131 %     127 %                     152 %     127 %        
 
                                                                               
Headcount
    250,095       242,929       239,831       236,810       232,939       3       7       250,095       232,939       7  
 
                                                                               
LINE OF BUSINESS NET INCOME/(LOSS)
                                                                               
Investment Bank
  $ 2,057     $ 2,370     $ 1,501     $ 1,286     $ 1,381       (13 )     49     $ 4,427     $ 3,852       15  
Retail Financial Services
    582       (208 )     708       907       1,042     NM       (44 )     374       911       (59 )
Card Services
    911       1,343       1,299       735       343       (32 )     166       2,254       40     NM  
Commercial Banking
    607       546       530       471       693       11       (12 )     1,153       1,083       6  
Treasury & Securities Services
    333       316       257       251       292       5       14       649       571       14  
Asset Management
    439       466       507       420       391       (6 )     12       905       783       16  
Corporate/Private Equity
    502       722       29       348       653       (30 )     (23 )     1,224       881       39  
 
                                                                 
NET INCOME
  $ 5,431     $ 5,555     $ 4,831     $ 4,418     $ 4,795       (2 )     13     $ 10,986     $ 8,121       35  
 
                                                                 

Page 3


 

     
JPMORGAN CHASE & CO.
STATEMENTS OF INCOME
(in millions, except per share and ratio data)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
REVENUE
                                                                               
Investment banking fees
  $ 1,933     $ 1,793     $ 1,832     $ 1,476     $ 1,421       8 %     36 %   $ 3,726     $ 2,882       29 %
Principal transactions
    3,140       4,745       1,915       2,341       2,090       (34 )     50       7,885       6,638       19  
Lending- and deposit-related fees
    1,649       1,546       1,545       1,563       1,586       7       4       3,195       3,232       (1 )
Asset management, administration and commissions
    3,703       3,606       3,697       3,188       3,349       3       11       7,309       6,614       11  
Securities gains
    837       102       1,253       102       1,000     NM     (16 )     939       1,610       (42 )
Mortgage fees and related income
    1,103       (487 )     1,617       707       888     NM     24       616       1,546       (60 )
Credit card income
    1,696       1,437       1,558       1,477       1,495       18       13       3,133       2,856       10  
Other income
    882       574       579       468       585       54       51       1,456       997       46  
 
                                                                 
Noninterest revenue
    14,943       13,316       13,996       11,322       12,414       12       20       28,259       26,375       7  
Interest income
    15,632       15,447       15,612       15,606       15,719       1       (1 )     31,079       32,564       (5 )
Interest expense
    3,796       3,542       3,510       3,104       3,032       7       25       7,338       6,167       19  
 
                                                                 
Net interest income
    11,836       11,905       12,102       12,502       12,687       (1 )     (7 )     23,741       26,397       (10 )
 
                                                                 
TOTAL NET REVENUE
    26,779       25,221       26,098       23,824       25,101       6       7       52,000       52,772       (1 )
Provision for credit losses
    1,810       1,169       3,043       3,223       3,363       55       (46 )     2,979       10,373       (71 )
NONINTEREST EXPENSE
                                                                               
Compensation expense
    7,569       8,263       6,571       6,661       7,616       (8 )     (1 )     15,832       14,892       6  
Occupancy expense
    935       978       1,045       884       883       (4 )     6       1,913       1,752       9  
Technology, communications and equipment expense
    1,217       1,200       1,198       1,184       1,165       1       4       2,417       2,302       5  
Professional and outside services
    1,866       1,735       1,789       1,718       1,685       8       11       3,601       3,260       10  
Marketing
    744       659       584       651       628       13       18       1,403       1,211       16  
Other expense
    4,299       2,943       4,616       3,082       2,419       46       78       7,242       6,860       6  
Amortization of intangibles
    212       217       240       218       235       (2 )     (10 )     429       478       (10 )
 
                                                                 
TOTAL NONINTEREST EXPENSE
    16,842       15,995       16,043       14,398       14,631       5       15       32,837       30,755       7  
 
                                                                 
Income before income tax expense
    8,127       8,057       7,012       6,203       7,107       1       14       16,184       11,644       39  
Income tax expense
    2,696       2,502       2,181       1,785       2,312       8       17       5,198       3,523       48  
 
                                                                 
NET INCOME
  $ 5,431     $ 5,555     $ 4,831     $ 4,418     $ 4,795       (2 )     13     $ 10,986     $ 8,121       35  
 
                                                                 
 
                                                                               
PER COMMON SHARE DATA
                                                                               
Basic earnings
  $ 1.28     $ 1.29     $ 1.13     $ 1.02     $ 1.10       (1 )     16     $ 2.57     $ 1.84       40  
Diluted earnings
    1.27       1.28       1.12       1.01       1.09       (1 )     17       2.55       1.83       39  
 
                                                                               
FINANCIAL RATIOS
                                                                               
Return on equity
    12 %     13 %     11 %     10 %     12 %                     13 %     10 %        
Return on tangible common equity (a)
  17       18       16       15       17                       18       15          
Return on assets
    0.99       1.07       0.92       0.86       0.94                       1.03       0.80          
Effective income tax rate
    33       31       31       29       33                       32       30          
Overhead ratio
    63       63       61       60       58                       63       58          
 
(a)   ROTCE, a non-GAAP financial ratio, measures the Firm’s earnings as a percentage of tangible common equity. In management’s view, this measure is meaningful to the Firm, as well as analysts and investors in assessing the Firm’s use of equity and in facilitating comparisons with competitors. For further discussion, see page 43.

Page 4


 

     
JPMORGAN CHASE & CO.
CONSOLIDATED BALANCE SHEETS
(in millions)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
                                            June 30, 2011  
                                            Change  
    Jun 30     Mar 31     Dec 31     Sep 30     Jun 30     Mar 31     Jun 30  
    2011     2011     2010     2010     2010     2011     2010  
ASSETS
                                                       
Cash and due from banks
  $ 30,466     $ 23,469     $ 27,567     $ 23,960     $ 32,806       30 %     (7 )%
Deposits with banks
    169,880       80,842       21,673       31,077       39,430       110       331  
Federal funds sold and securities purchased under resale agreements
    213,362       217,356       222,554       235,390       199,024       (2 )     7  
Securities borrowed
    121,493       119,000       123,587       127,365       122,289       2       (1 )
Trading assets:
                                                       
Debt and equity instruments
    381,339       422,404       409,411       378,222       317,293       (10 )     20  
Derivative receivables
    77,383       78,744       80,481       97,293       80,215       (2 )     (4 )
Securities
    324,741       334,800       316,336       340,168       312,013       (3 )     4  
Loans
    689,736       685,996       692,927       690,531       699,483       1       (1 )
Less: Allowance for loan losses
    28,520       29,750       32,266       34,161       35,836       (4 )     (20 )
 
                                             
Loans, net of allowance for loan losses
    661,216       656,246       660,661       656,370       663,647       1        
Accrued interest and accounts receivable
    80,292       79,236       70,147       63,224       61,295       1       31  
Premises and equipment
    13,679       13,422       13,355       11,316       11,267       2       21  
Goodwill
    48,882       48,856       48,854       48,736       48,320             1  
Mortgage servicing rights
    12,243       13,093       13,649       10,305       11,853       (6 )     3  
Other intangible assets
    3,679       3,857       4,039       3,982       4,178       (5 )     (12 )
Other assets
    108,109       106,836       105,291       114,187       110,389       1       (2 )
 
                                             
TOTAL ASSETS
  $ 2,246,764     $ 2,198,161     $ 2,117,605     $ 2,141,595     $ 2,014,019       2       12  
 
                                             
 
                                                       
LIABILITIES
                                                       
Deposits
  $ 1,048,685     $ 995,829     $ 930,369     $ 903,138     $ 887,805       5       18  
Federal funds purchased and securities loaned or sold under repurchase agreements
    254,124       285,444       276,644       314,161       237,455       (11 )     7  
Commercial paper
    51,160       46,022       35,363       38,611       41,082       11       25  
Other borrowed funds (a)
    30,208       36,704       34,325       35,736       32,607       (18 )     (7 )
Trading liabilities:
                                                       
Debt and equity instruments
    84,865       80,031       76,947       82,919       74,745       6       14  
Derivative payables
    63,668       61,362       69,219       74,902       60,137       4       6  
Accounts payable and other liabilities
    184,490       171,638       170,330       169,365       160,478       7       15  
Beneficial interests issued by consolidated VIEs
    67,457       70,917       77,649       77,438       88,148       (5 )     (23 )
Long-term debt (a)
    279,228       269,616       270,653       271,495       260,442       4       7  
 
                                             
TOTAL LIABILITIES
    2,063,885       2,017,563       1,941,499       1,967,765       1,842,899       2       12  
 
                                                       
STOCKHOLDERS’ EQUITY
                                                       
Preferred stock
    7,800       7,800       7,800       7,800       8,152             (4 )
Common stock
    4,105       4,105       4,105       4,105       4,105              
Capital surplus
    95,061       94,660       97,415       96,938       96,745             (2 )
Retained earnings
    82,612       78,342       73,998       69,531       65,465       5       26  
Accumulated other comprehensive income
    1,638       712       1,001       3,096       2,404       130       (32 )
Shares held in RSU Trust, at cost
    (53 )     (53 )     (53 )     (68 )     (68 )           22  
Treasury stock, at cost
    (8,284 )     (4,968 )     (8,160 )     (7,572 )     (5,683 )     (67 )     (46 )
 
                                             
TOTAL STOCKHOLDERS’ EQUITY
    182,879       180,598       176,106       173,830       171,120       1       7  
 
                                             
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY
  $ 2,246,764     $ 2,198,161     $ 2,117,605     $ 2,141,595     $ 2,014,019       2       12  
 
                                             
 
(a)   Effective January 1, 2011, the long-term portion of advances from Federal Home Loan Banks (“FHLBs”) was reclassified from other borrowed funds to long-term debt. Prior periods have been revised to conform with the current presentation.

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JPMORGAN CHASE & CO.
CONDENSED AVERAGE BALANCE SHEETS AND ANNUALIZED YIELDS
(in millions, except rates)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
AVERAGE BALANCES
                                                                               
ASSETS
                                                                               
Deposits with banks
  $ 75,801     $ 37,155     $ 29,213     $ 38,747     $ 58,737       104 %     29 %   $ 56,584     $ 61,468       (8 )%
Federal funds sold and securities purchased under resale agreements
    202,036       202,481       201,489       192,099       189,573             7       202,256       179,858       12  
Securities borrowed
    124,806       114,589       119,973       121,302       113,650       9       10       119,726       114,140       5  
Trading assets — debt instruments
    285,104       275,512       273,929       251,790       245,532       3       16       280,334       246,804       14  
Securities
    342,248       318,936       328,126       327,798       327,425       7       5       330,657       332,405       (1 )
Loans
    686,111       688,133       690,529       693,791       705,189             (3 )     687,117       715,108       (4 )
Other assets (a)
    48,716       49,887       42,583       36,912       34,429       (2 )     41       49,299       31,175       58  
 
                                                                 
Total interest-earning assets
    1,764,822       1,686,693       1,685,842       1,662,439       1,674,535       5       5       1,725,973       1,680,958       3  
Trading assets — equity instruments
    137,611       141,951       122,827       96,200       95,080       (3 )     45       139,769       89,408       56  
Trading assets — derivative receivables
    82,860       85,437       87,569       92,857       79,409       (3 )     4       84,141       79,048       6  
All other noninterest-earning assets
    207,250       190,371       192,906       189,617       194,623       9       6       198,858       191,763       4  
 
                                                                 
TOTAL ASSETS
  $ 2,192,543     $ 2,104,452     $ 2,089,144     $ 2,041,113     $ 2,043,647       4       7     $ 2,148,741     $ 2,041,177       5  
 
                                                                 
 
LIABILITIES
                                                                               
Interest-bearing deposits
  $ 732,766     $ 700,921     $ 669,346     $ 659,027     $ 668,953       5       10     $ 716,932     $ 673,169       7  
Federal funds purchased and securities loaned or sold under repurchase agreements
    281,843       278,250       287,493       281,171       273,614       1       3       280,056       272,779       3  
Commercial paper
    41,682       36,838       34,507       34,523       37,557       13       11       39,273       37,509       5  
Trading liabilities — debt, short-term and other liabilities (b)(c)
    212,878       193,814       196,840       188,010       189,826       10       12       203,398       179,586       13  
Beneficial interests issued by consolidated VIEs
    69,399       72,932       78,114       83,928       90,085       (5 )     (23 )     71,156       94,072       (24 )
Long-term debt (c)
    273,934       269,156       273,066       267,556       270,085       2       1       271,559       275,883       (2 )
 
                                                                 
Total interest-bearing liabilities
    1,612,502       1,551,911       1,539,366       1,514,215       1,530,120       4       5       1,582,374       1,532,998       3  
Noninterest-bearing deposits
    247,137       229,461       225,966       213,700       209,615       8       18       238,347       204,871       16  
Trading liabilities — equity instruments
    3,289       7,872       7,166       6,560       5,216       (58 )     (37 )     5,568       5,470       2  
Trading liabilities — derivative payables
    66,009       71,288       71,727       69,350       62,547       (7 )     6       68,634       60,809       13  
All other noninterest-bearing liabilities
    81,729       66,705       70,307       65,335       68,928       23       19       74,259       71,287       4  
 
                                                                 
TOTAL LIABILITIES
    2,010,666       1,927,237       1,914,532       1,869,160       1,876,426       4       7       1,969,182       1,875,435       5  
 
                                                                 
Preferred stock
    7,800       7,800       7,800       7,991       8,152             (4 )     7,800       8,152       (4 )
Common stockholders’ equity
    174,077       169,415       166,812       163,962       159,069       3       9       171,759       157,590       9  
 
                                                                 
TOTAL STOCKHOLDERS’ EQUITY
    181,877       177,215       174,612       171,953       167,221       3       9       179,559       165,742       8  
 
                                                                 
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY
  $ 2,192,543     $ 2,104,452     $ 2,089,144     $ 2,041,113     $ 2,043,647       4       7     $ 2,148,741     $ 2,041,177       5  
 
                                                                 
 
                                                                               
AVERAGE RATES
                                                                               
INTEREST-EARNING ASSETS
                                                                               
Deposits with banks
    0.76 %     1.11 %     1.02 %     0.85 %     0.63 %                     0.87 %     0.61 %        
Federal funds sold and securities purchased under resale agreements
    1.20       1.09       1.05       0.92       0.84                       1.14       0.90          
Securities borrowed
    0.10       0.17       0.16       0.22       0.11                       0.13       0.11          
Trading assets — debt instruments
    4.23       4.31       4.29       4.37       4.25                       4.27       4.41          
Securities
    3.10       2.89       2.44       2.67       3.14                       3.00       3.34          
Loans
    5.36       5.62       5.71       5.71       5.68                       5.49       5.80          
Other assets (a)
    1.30       1.20       1.54       1.57       1.60                       1.25       1.49          
Total interest-earning assets
    3.58       3.74       3.70       3.75       3.79                       3.66       3.93          
 
INTEREST-BEARING LIABILITIES
                                                                               
Interest-bearing deposits
    0.61       0.53       0.50       0.51       0.53                       0.58       0.52          
Federal funds purchased and securities loaned or sold under repurchase agreements
    0.29       0.17       0.12       (0.28) (d)     (0.07) (d)                     0.23       (0.06 )(d)        
Commercial paper
    0.19       0.21       0.21       0.20       0.19                       0.20       0.19          
Trading liabilities — debt, short-term and other liabilities (b)(c)
    1.26       1.43       1.57       1.27       1.11                       1.34       1.24          
Beneficial interests issued by consolidated VIEs
    1.17       1.19       1.13       1.36       1.36                       1.18       1.36          
Long-term debt (c)
    2.31       2.39       2.25       2.30       2.00                       2.35       2.01          
Total interest-bearing liabilities
    0.94       0.93       0.90       0.81       0.79                       0.94       0.81          
 
                                                                               
INTEREST RATE SPREAD
    2.64 %     2.81 %     2.80 %     2.94 %     3.00 %                     2.72 %     3.12 %        
NET YIELD ON INTEREST-EARNING ASSETS
    2.72 %     2.89 %     2.88 %     3.01 %     3.06 %                     2.80 %     3.19 %        
 
(a)   Includes margin loans.
 
(b)   Includes brokerage customer payables.
 
(c)   Effective January 1, 2011, the long-term portion of the advances from FHLBs was reclassified from other borrowed funds, which is included in short-term and other liabilities, to long-term debt. Prior periods have been revised to conform with the current presentation.
 
(d)   Includes a benefit from the favorable market environments for dollar-roll financings.

Page 6


 

     
JPMORGAN CHASE & CO.
RECONCILIATION FROM REPORTED TO MANAGED SUMMARY
(in millions)
  (JPMORGAN CHASE & CO. LOGO)
     The Firm prepares its consolidated financial statements using accounting principles generally accepted in the U.S. (“U.S. GAAP”). That presentation, which is referred to as “reported” basis, provides the reader with an understanding of the Firm’s results that can be tracked consistently from year to year and enables a comparison of the Firm’s performance with other companies’ U.S. GAAP financial statements. In addition to analyzing the Firm’s results on a reported basis, management reviews the Firm’s results and the results of the lines of business on a “managed” basis, which is a non-GAAP financial measure. For additional information on managed basis, refer to the notes on Non-GAAP Financial Measures on page 43.
     The following summary table provides a reconciliation from the Firm’s reported U.S. GAAP results to managed basis.
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
OTHER INCOME
                                                                               
Other income — reported
  $ 882     $ 574     $ 579     $ 468     $ 585       54 %     51 %   $ 1,456     $ 997       46 %
Fully tax-equivalent adjustments
    510       451       503       415       416       13       23       961       827       16  
 
                                                                 
Other income — managed
  $ 1,392     $ 1,025     $ 1,082     $ 883     $ 1,001       36       39     $ 2,417     $ 1,824       33  
 
                                                                 
 
                                                                               
TOTAL NONINTEREST REVENUE
                                                                               
Total noninterest revenue — reported
  $ 14,943     $ 13,316     $ 13,996     $ 11,322     $ 12,414       12       20     $ 28,259     $ 26,375       7  
Fully tax-equivalent adjustments
    510       451       503       415       416       13       23       961       827       16  
 
                                                                 
Total noninterest revenue — managed
  $ 15,453     $ 13,767     $ 14,499     $ 11,737     $ 12,830       12       20     $ 29,220     $ 27,202       7  
 
                                                                 
 
                                                                               
NET INTEREST INCOME
                                                                               
Net interest income — reported
  $ 11,836     $ 11,905     $ 12,102     $ 12,502     $ 12,687       (1 )     (7 )   $ 23,741     $ 26,397       (10 )
Fully tax-equivalent adjustments
    121       119       121       96       96       2       26       240       186       29  
 
                                                                 
Net interest income — managed
  $ 11,957     $ 12,024     $ 12,223     $ 12,598     $ 12,783       (1 )     (6 )   $ 23,981     $ 26,583       (10 )
 
                                                                 
 
                                                                               
TOTAL NET REVENUE
                                                                               
Total net revenue — reported
  $ 26,779     $ 25,221     $ 26,098     $ 23,824     $ 25,101       6       7     $ 52,000     $ 52,772       (1 )
Fully tax-equivalent adjustments
    631       570       624       511       512       11       23       1,201       1,013       19  
 
                                                                 
Total net revenue — managed
  $ 27,410     $ 25,791     $ 26,722     $ 24,335     $ 25,613       6       7     $ 53,201     $ 53,785       (1 )
 
                                                                 
 
                                                                               
PRE-PROVISION PROFIT
                                                                               
Total pre-provision profit — reported
  $ 9,937     $ 9,226     $ 10,055     $ 9,426     $ 10,470       8       (5 )   $ 19,163     $ 22,017       (13 )
Fully tax-equivalent adjustments
    631       570       624       511       512       11       23       1,201       1,013       19  
 
                                                                 
Total pre-provision profit — managed
  $ 10,568     $ 9,796     $ 10,679     $ 9,937     $ 10,982       8       (4 )   $ 20,364     $ 23,030       (12 )
 
                                                                 
 
                                                                               
INCOME TAX EXPENSE
                                                                               
Income tax expense — reported
  $ 2,696     $ 2,502     $ 2,181     $ 1,785     $ 2,312       8       17     $ 5,198     $ 3,523       48  
Fully tax-equivalent adjustments
    631       570       624       511       512       11       23       1,201       1,013       19  
 
                                                                 
Income tax expense — managed
  $ 3,327     $ 3,072     $ 2,805     $ 2,296     $ 2,824       8       18     $ 6,399     $ 4,536       41  
 
                                                                 

Page 7


 

     
 
   
JPMORGAN CHASE & CO.
LINE OF BUSINESS FINANCIAL HIGHLIGHTS — MANAGED BASIS
(in millions, except ratio data)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
TOTAL NET REVENUE (FTE)
                                                                               
Investment Bank (a)
  $ 7,314     $ 8,233     $ 6,213     $ 5,353     $ 6,332       (11 )%     16 %   $ 15,547     $ 14,651       6 %
Retail Financial Services
    7,976       6,275       8,525       7,646       7,809       27       2       14,251       15,585       (9 )
Card Services
    3,927       3,982       4,246       4,253       4,217       (1 )     (7 )     7,909       8,664       (9 )
Commercial Banking
    1,627       1,516       1,611       1,527       1,486       7       9       3,143       2,902       8  
Treasury & Securities Services
    1,932       1,840       1,913       1,831       1,881       5       3       3,772       3,637       4  
Asset Management
    2,537       2,406       2,613       2,172       2,068       5       23       4,943       4,199       18  
Corporate/Private Equity (a)
    2,097       1,539       1,601       1,553       1,820       36       15       3,636       4,147       (12 )
 
                                                                 
TOTAL NET REVENUE
  $ 27,410     $ 25,791     $ 26,722     $ 24,335     $ 25,613       6       7     $ 53,201     $ 53,785       (1 )
 
                                                                 
 
                                                                               
TOTAL PRE-PROVISION PROFIT
                                                                               
Investment Bank (a)
  $ 2,982     $ 3,217     $ 2,012     $ 1,649     $ 1,810       (7 )     65     $ 6,199     $ 5,291       17  
Retail Financial Services
    2,339       1,013       3,701       3,129       3,528       131       (34 )     3,352       7,062       (53 )
Card Services
    2,305       2,427       2,732       2,808       2,781       (5 )     (17 )     4,732       5,826       (19 )
Commercial Banking
    1,064       953       1,053       967       944       12       13       2,017       1,821       11  
Treasury & Securities Services
    479       463       443       421       482       3       (1 )     942       913       3  
Asset Management
    743       746       836       684       663             12       1,489       1,352       10  
Corporate/Private Equity (a)
    656       977       (98 )     279       774       (33 )     (15 )     1,633       765       113  
 
                                                                 
TOTAL PRE-PROVISION PROFIT
  $ 10,568     $ 9,796     $ 10,679     $ 9,937     $ 10,982       8       (4 )   $ 20,364     $ 23,030       (12 )
 
                                                                 
 
                                                                               
NET INCOME/(LOSS)
                                                                               
Investment Bank
  $ 2,057     $ 2,370     $ 1,501     $ 1,286     $ 1,381       (13 )     49     $ 4,427     $ 3,852       15  
Retail Financial Services
    582       (208 )     708       907       1,042     NM     (44 )     374       911       (59 )
Card Services
    911       1,343       1,299       735       343       (32 )     166       2,254       40     NM  
Commercial Banking
    607       546       530       471       693       11       (12 )     1,153       1,083       6  
Treasury & Securities Services
    333       316       257       251       292       5       14       649       571       14  
Asset Management
    439       466       507       420       391       (6 )     12       905       783       16  
Corporate/Private Equity
    502       722       29       348       653       (30 )     (23 )     1,224       881       39  
 
                                                                 
TOTAL NET INCOME
  $ 5,431     $ 5,555     $ 4,831     $ 4,418     $ 4,795       (2 )     13     $ 10,986     $ 8,121       35  
 
                                                                 
 
                                                                               
AVERAGE EQUITY (b)
                                                                               
Investment Bank
  $ 40,000     $ 40,000     $ 40,000     $ 40,000     $ 40,000                 $ 40,000     $ 40,000        
Retail Financial Services
    28,000       28,000       28,000       28,000       28,000                   28,000       28,000        
Card Services
    13,000       13,000       15,000       15,000       15,000             (13 )     13,000       15,000       (13 )
Commercial Banking
    8,000       8,000       8,000       8,000       8,000                   8,000       8,000        
Treasury & Securities Services
    7,000       7,000       6,500       6,500       6,500             8       7,000       6,500       8  
Asset Management
    6,500       6,500       6,500       6,500       6,500                   6,500       6,500        
Corporate/Private Equity
    71,577       66,915       62,812       59,962       55,069       7       30       69,259       53,590       29  
 
                                                                 
TOTAL AVERAGE EQUITY
  $ 174,077     $ 169,415     $ 166,812     $ 163,962     $ 159,069       3       9     $ 171,759     $ 157,590       9  
 
                                                                 
 
                                                                               
RETURN ON EQUITY (b)
                                                                               
Investment Bank
    21 %     24 %     15 %     13 %     14 %                     22 %     19 %        
Retail Financial Services
    8       (3 )     10       13       15                       3       7          
Card Services
    28       42       34       19       9                       35       1          
Commercial Banking
    30       28       26       23       35                       29       27          
Treasury & Securities Services
    19       18       16       15       18                       19       18          
Asset Management
    27       29       31       26       24                       28       24          
JPMORGAN CHASE
    12       13       11       10       12                       13       10          
 
(a)   Corporate/Private Equity includes an adjustment to offset IB’s inclusion of a credit allocation income/(expense) to TSS in total net revenue; TSS reports the credit allocation as a separate line on its income statement (not within total net revenue).
 
(b)   Equity for a line of business represents the amount the Firm believes the business would require if it were operating independently, incorporating sufficient capital to address regulatory capital requirements (including Basel III Tier 1 common capital requirements), economic risk measures, and capital levels for similarly rated peers. Capital is also allocated to each line of business for, among other things, goodwill and other intangibles associated with acquisitions effected by the line of business. ROE is measured and internal targets for expected returns are established as key measures of a business segment’s performance. Effective January 1, 2011, capital allocated to Card Services was reduced by $2.0 billion, to $13.0 billion, largely reflecting portfolio runoff and the improving risk profile of the business; capital allocated to Treasury & Securities Services was increased by $500 million, to $7.0 billion, reflecting growth in the underlying business. The Firm continues to assess the level of capital required for each line of business, as well as the assumptions and methodologies used to allocate capital to the business segments, and further refinements may be implemented in future periods.

Page 8


 

     
JPMORGAN CHASE & CO.
INVESTMENT BANK
FINANCIAL HIGHLIGHTS
(in millions, except ratio data)
  (JPMORGAN CHASE & CO. LOGO)
     
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
INCOME STATEMENT
                                                                               
REVENUE
                                                                               
Investment banking fees
  $ 1,922     $ 1,779     $ 1,833     $ 1,502     $ 1,405       8 %     37 %   $ 3,701     $ 2,851       30 %
Principal transactions
    2,309       3,398       1,289       1,129       2,105       (32 )     10       5,707       6,036       (5 )
Lending- and deposit-related fees
    218       214       209       205       203       2       7       432       405       7  
Asset management, administration and commissions
    548       619       652       565       633       (11 )     (13 )     1,167       1,196       (2 )
All other income (a)
    236       166       185       61       86       42       174       402       135       198  
 
                                                                 
Noninterest revenue
    5,233       6,176       4,168       3,462       4,432       (15 )     18       11,409       10,623       7  
Net interest income
    2,081       2,057       2,045       1,891       1,900       1       10       4,138       4,028       3  
 
                                                                 
TOTAL NET REVENUE (b)
    7,314       8,233       6,213       5,353       6,332       (11 )     16       15,547       14,651       6  
 
                                                                               
Provision for credit losses
    (183 )     (429 )     (271 )     (142 )     (325 )     57       44       (612 )     (787 )     22  
 
                                                                               
NONINTEREST EXPENSE
                                                                               
Compensation expense
    2,564       3,294       1,845       2,031       2,923       (22 )     (12 )     5,858       5,851        
Noncompensation expense
    1,768       1,722       2,356       1,673       1,599       3       11       3,490       3,509       (1 )
 
                                                                 
TOTAL NONINTEREST EXPENSE
    4,332       5,016       4,201       3,704       4,522       (14 )     (4 )     9,348       9,360        
 
                                                                 
 
                                                                               
Income before income tax expense
    3,165       3,646       2,283       1,791       2,135       (13 )     48       6,811       6,078       12  
Income tax expense
    1,108       1,276       782       505       754       (13 )     47       2,384       2,226       7  
 
                                                                 
NET INCOME
  $ 2,057     $ 2,370     $ 1,501     $ 1,286     $ 1,381       (13 )     49     $ 4,427     $ 3,852       15  
 
                                                                 
 
                                                                               
FINANCIAL RATIOS
                                                                               
ROE
    21 %     24 %     15 %     13 %     14 %                     22 %     19 %        
ROA
    0.98       1.18       0.75       0.68       0.78                       1.08       1.12          
Overhead ratio
    59       61       68       69       71                       60       64          
Compensation expense as a percent of total net revenue (c)
    35       40       30       38       46                       38       40          
 
                                                                               
REVENUE BY BUSINESS
                                                                               
Investment banking fees:
                                                                               
Advisory
  $ 601     $ 429     $ 424     $ 385     $ 355       40       69     $ 1,030     $ 660       56  
Equity underwriting
    455       379       489       333       354       20       29       834       767       9  
Debt underwriting
    866       971       920       784       696       (11 )     24       1,837       1,424       29  
 
                                                                 
Total investment banking fees
    1,922       1,779       1,833       1,502       1,405       8       37       3,701       2,851       30  
Fixed income markets (d)
    4,280       5,238       2,875       3,123       3,563       (18 )     20       9,518       9,027       5  
Equity markets (e)
    1,223       1,406       1,128       1,135       1,038       (13 )     18       2,629       2,500       5  
Credit portfolio (a)(f)
    (111 )     (190 )     377       (407 )     326       42     NM       (301 )     273     NM  
 
                                                                 
Total net revenue
  $ 7,314     $ 8,233     $ 6,213     $ 5,353     $ 6,332       (11 )     16     $ 15,547     $ 14,651       6  
 
                                                                 
 
(a)   IB manages core credit exposures related to the Global Corporate Bank (“GCB”) on behalf of IB and TSS. Effective January 1, 2011, IB and TSS will share the economics related to the Firm’s GCB clients. IB recognizes this sharing arrangement within all other income. Prior-year periods reflected the reimbursement from TSS for a portion of the total costs of managing the credit portfolio on behalf of TSS.
 
(b)   Total net revenue included tax-equivalent adjustments, predominantly due to income tax credits related to affordable housing and alternative energy investments, as well as tax-exempt income from municipal bond investments of $493 million, $438 million, $475 million, $390 million and $401 million for the quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and $931 million and $804 million for year-to-date 2011 and 2010, respectively.
 
(c)   The compensation expense as a percentage of total net revenue ratio for the second quarter of 2010 and year-to-date of 2010 excluding the payroll tax expense related to the U.K. Bank Payroll Tax on certain compensation awarded from December 9, 2009 to April 5, 2010 to relevant banking employees, which is a non-GAAP financial measure, was 37% and 36%, respectively. IB excludes this tax from the ratio because it enables comparability between periods.
 
(d)   Fixed income markets primarily include revenue related to market-making across global fixed income markets, including foreign exchange, interest rate, credit and commodities markets.
 
(e)   Equities markets primarily include revenue related to market-making across global equity products, including cash instruments, derivatives, convertibles and Prime Services.
 
(f)   Credit portfolio revenue includes net interest income, fees and loan sale activity, as well as gains or losses on securities received as part of a loan restructuring, for IB’s credit portfolio. Credit portfolio revenue also includes the results of risk management related to the Firm’s lending and derivative activities.

Page 9


 

     
JPMORGAN CHASE & CO.
INVESTMENT BANK
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except headcount and ratio data)
  (JPMORGAN CHASE & CO. LOGO)
     
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
SELECTED BALANCE SHEET DATA (period-end)
                                                                               
Loans:
                                                                               
Loans retained (a)
  $ 56,107     $ 52,712     $ 53,145     $ 51,299     $ 54,049       6 %     4 %   $ 56,107     $ 54,049       4 %
Loans held-for-sale and loans at fair value
    3,466       5,070       3,746       2,252       3,221       (32 )     8       3,466       3,221       8  
 
                                                                 
Total loans
    59,573       57,782       56,891       53,551       57,270       3       4       59,573       57,270       4  
Equity
    40,000       40,000       40,000       40,000       40,000                   40,000       40,000        
 
                                                                               
SELECTED BALANCE SHEET DATA (average)
                                                                               
Total assets
  $ 841,355     $ 815,828     $ 792,703     $ 746,926     $ 710,005       3       18     $ 828,662     $ 693,157       20  
Trading assets — debt and equity instruments
    374,694       368,956       346,990       300,517       296,031       2       27       371,841       290,091       28  
Trading assets — derivative receivables
    69,346       67,462       72,491       76,530       65,847       3       5       68,409       65,998       4  
Loans:
                                                                               
Loans retained (a)
    54,590       53,370       52,502       53,331       53,351       2       2       53,983       55,912       (3 )
Loans held-for-sale and loans at fair value
    4,154       3,835       3,504       2,678       3,530       8       18       3,995       3,341       20  
 
                                                                 
Total loans
    58,744       57,205       56,006       56,009       56,881       3       3       57,978       59,253       (2 )
Adjusted assets (b)
    628,475       611,038       587,307       539,459       527,520       3       19       619,805       517,135       20  
Equity
    40,000       40,000       40,000       40,000       40,000                   40,000       40,000        
 
                                                                               
Headcount
    27,716       26,494       26,314       26,373       26,279       5       5       27,716       26,279       5  
 
                                                                               
CREDIT DATA AND QUALITY STATISTICS
                                                                               
Net charge-offs/(recoveries)
  $ 7     $ 123     $ (23 )   $ 33     $ 28       (94 )     (75 )   $ 130     $ 725       (82 )
Nonperforming assets:
                                                                               
Nonaccrual loans:
                                                                               
Nonaccrual loans retained (a)(c)
    1,494       2,388       3,159       2,025       1,926       (37 )     (22 )     1,494       1,926       (22 )
Nonaccrual loans held-for-sale and loans at fair value
    193       259       460       361       334       (25 )     (42 )     193       334       (42 )
 
                                                                 
Total nonaccrual loans
    1,687       2,647       3,619       2,386       2,260       (36 )     (25 )     1,687       2,260       (25 )
 
                                                                               
Derivative receivables
    18       21       34       255       315       (14 )     (94 )     18       315       (94 )
Assets acquired in loan satisfactions
    83       73       117       148       151       14       (45 )     83       151       (45 )
 
                                                                 
Total nonperforming assets
    1,788       2,741       3,770       2,789       2,726       (35 )     (34 )     1,788       2,726       (34 )
Allowance for credit losses:
                                                                               
Allowance for loan losses
    1,178       1,330       1,863       1,976       2,149       (11 )     (45 )     1,178       2,149       (45 )
Allowance for lending-related commitments
    383       424       447       570       564       (10 )     (32 )     383       564       (32 )
 
                                                                 
Total allowance for credit losses
    1,561       1,754       2,310       2,546       2,713       (11 )     (42 )     1,561       2,713       (42 )
 
                                                                               
Net charge-off/(recovery) rate (a)(d)
    0.05 %     0.93 %     (0.17 )%     0.25 %     0.21 %                     0.49 %     2.61 %        
Allow. for loan losses to period-end loans retained (a)(d)
    2.10       2.52       3.51       3.85       3.98                       2.10       3.98          
Allow. for loan losses to nonaccrual loans retained (a)(c)(d)
    79       56       59       98       112                       79       112          
Nonaccrual loans to total period-end loans
    2.83       4.58       6.36       4.46       3.95                       2.83       3.95          
 
(a)   Loans retained included credit portfolio loans, leveraged leases and other accrual loans, and excluded loans held-for-sale and loans at fair value.
 
(b)   Adjusted assets, a non-GAAP financial measure, is presented to assist the reader in comparing IB’s asset and capital levels to those of other investment banks in the securities industry. For further discussion of adjusted assets, see page 43.
 
(c)   Allowance for loan losses of $377 million, $567 million, $1.1 billion, $603 million and $617 million were held against these nonaccrual loans at June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively.
 
(d)   Loans held-for-sale and loans at fair value were excluded when calculating the allowance coverage ratio and net charge-off/(recovery) rate.

Page 10


 

     
JPMORGAN CHASE & CO.
INVESTMENT BANK
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio and rankings data)
  (JPMORGAN CHASE & CO. LOGO)
     
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
MARKET RISK — AVERAGE TRADING AND CREDIT PORTFOLIO VAR - 95% CONFIDENCE LEVEL
                                                                               
Trading activities:
                                                                               
Fixed income
  $ 45     $ 49     $ 53     $ 72     $ 64       (8 )%     (30 )%   $ 47     $ 66       (29 )%
Foreign exchange
    9       11       10       9       10       (18 )     (10 )     10       12       (17 )
Equities
    25       29       23       21       20       (14 )     25       27       22       23  
Commodities and other
    16       13       14       13       20       23       (20 )     15       18       (17 )
Diversification (a)
    (37 )     (38 )     (38 )     (38 )     (42 )     3       12       (38 )     (46 )     17  
 
                                                                 
Total trading VaR (b)
    58       64       62       77       72       (9 )     (19 )     61       72       (15 )
 
                                                                               
Credit portfolio VaR (c)
    27       26       26       30       27       4             27       23       17  
Diversification (a)
    (8 )     (7 )     (10 )     (8 )     (9 )     (14 )     11       (8 )     (9 )     11  
 
                                                                 
Total trading and credit portfolio VaR
  $ 77     $ 83     $ 78     $ 99     $ 90       (7 )     (14 )   $ 80     $ 86       (7 )
 
                                                                 
                                 
    June 30, 2011 YTD   Full Year 2010
    Market
Share
  Rankings   Market
Share
  Rankings
MARKET SHARES AND RANKINGS (d)
Global investment banking fees (e)
    8.8 %     #1       7.6 %     #1  
Debt, equity and equity-related
                               
Global
    6.9       1       7.2       1  
U.S.
    11.5       1       11.1       1  
Syndicated loans
                               
Global
    12.4       1       8.5       2  
U.S.
    22.8       1       19.2       2  
Long-term debt (f)
                               
Global
    6.8       2       7.2       2  
U.S.
    11.5       1       10.9       2  
Equity and equity-related
                               
Global (g)
    7.2       3       7.3       3  
U.S.
    11.9       2       13.1       2  
Announced M&A (h)
                               
Global
    20.5       2       16.4       3  
U.S.
    33.9       1       23.1       3  
 
(a)   Average value-at-risk (“ VaR”) was less than the sum of the VaR of the components described above, which is due to portfolio diversification. The diversification effect reflects the fact that the risks were not perfectly correlated. The risk of a portfolio of positions is therefore usually less than the sum of the risks of the positions themselves.
 
(b)   Trading VaR includes substantially all trading activities in IB, including the credit spread sensitivities of certain mortgage products and syndicated lending facilities that the Firm intends to distribute; however, particular risk parameters of certain products are not fully captured, for example, correlation risk. Trading VaR does not include the debit valuation adjustments (“DVA”) taken on derivative and structured liabilities to reflect the credit quality of the Firm.
 
(c)   Credit portfolio VaR includes the derivative credit valuation adjustments (“CVA”), hedges of the CVA and mark-to-market (“MTM”) hedges of the retained loan portfolio, which are all reported in principal transactions revenue. This VaR does not include the retained loan portfolio, which is not MTM.
 
(d)   Source: Dealogic. Global Investment Banking fees reflects the ranking of fees and market share. Remainder of rankings reflects transaction volume rank and market share.
 
(e)   Global IB fees exclude money market, short-term debt and shelf deals.
 
(f)   Long-term debt tables include investment-grade, high-yield, supranationals, sovereigns, agencies, covered bonds, asset-backed securities and mortgage-backed securities; and exclude money market, short-term debt, and U.S. municipal securities.
 
(g)   Equity and equity-related rankings include rights offerings and Chinese A-Shares.
 
(h)   Global announced M&A is based on transaction value at announcement; all other rankings are based on transaction proceeds, with full credit to each book manager/equal if joint. Because of joint assignments, market share of all participants will add up to more than 100%. M&A for year-to-date 2011 and full year 2010 reflects the removal of any withdrawn transactions. U.S. announced M&A represents any U.S. involvement ranking.

Page 11


 

     
JPMORGAN CHASE & CO.
INVESTMENT BANK
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions)
  (JPMORGAN CHASE & CO. LOGO)
     
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
INTERNATIONAL METRICS
                                                                               
Total net revenue: (a)
                                                                               
Asia/Pacific
  $ 762     $ 1,122     $ 927     $ 993     $ 901       (32 )%     (15 )%   $ 1,884     $ 1,889       %
Latin America/Caribbean
    337       327       172       167       248       3       36       664       558       19  
Europe/Middle East/Africa
    2,478       2,592       1,423       1,538       1,544       (4 )     60       5,070       4,419       15  
North America
    3,737       4,192       3,691       2,655       3,639       (11 )     3       7,929       7,785       2  
 
                                                                 
Total net revenue
  $ 7,314     $ 8,233     $ 6,213     $ 5,353     $ 6,332       (11 )     16     $ 15,547     $ 14,651       6  
 
                                                                               
Loans (period-end): (b)
                                                                               
Asia/Pacific
  $ 6,211     $ 5,472     $ 5,924     $ 5,595     $ 5,697       14       9     $ 6,211     $ 5,697       9  
Latin America/Caribbean
    2,633       2,190       2,200       1,545       1,763       20       49       2,633       1,763       49  
Europe/Middle East/Africa
    15,370       14,059       13,961       12,781       12,959       9       19       15,370       12,959       19  
North America
    31,893       30,991       31,060       31,378       33,630       3       (5 )     31,893       33,630       (5 )
 
                                                                 
Total loans
  $ 56,107     $ 52,712     $ 53,145     $ 51,299     $ 54,049       6       4     $ 56,107     $ 54,049       4  
 
(a)   Regional revenues are based primarily on the domicile of the client and/or location of the trading desk.
 
(b)   Includes retained loans based on the domicile of the customer. Excludes loans held-for-sale and loans at fair value.

Page 12


 

JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS
(in millions, except ratio and headcount data)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
INCOME STATEMENT
                                                                               
REVENUE
                                                                               
Lending- and deposit-related fees
  $ 823     $ 746     $ 737     $ 759     $ 780       10 %     6 %   $ 1,569     $ 1,621       (3 )%
Asset management, administration and commissions
    501       487       456       443       433       3       16       988       885       12  
Mortgage fees and related income
    1,100       (489 )     1,609       705       886     NM       24       611       1,541       (60 )
Credit card income
    572       537       524       502       480       7       19       1,109       930       19  
Other income
    409       364       370       379       413       12       (1 )     773       767       1  
 
                                                                 
Noninterest revenue
    3,405       1,645       3,696       2,788       2,992       107       14       5,050       5,744       (12 )
Net interest income
    4,571       4,630       4,829       4,858       4,817       (1 )     (5 )     9,201       9,841       (7 )
 
                                                                 
TOTAL NET REVENUE (a)
    7,976       6,275       8,525       7,646       7,809       27       2       14,251       15,585       (9 )
 
                                                                               
Provision for credit losses
    1,128       1,326       2,456       1,548       1,715       (15 )     (34 )     2,454       5,448       (55 )
 
                                                                               
NONINTEREST EXPENSE
                                                                               
Compensation expense
    2,030       1,971       1,905       1,915       1,842       3       10       4,001       3,612       11  
Noncompensation expense
    3,547       3,231       2,851       2,533       2,369       10       50       6,778       4,771       42  
Amortization of intangibles
    60       60       68       69       70             (14 )     120       140       (14 )
 
                                                                 
TOTAL NONINTEREST EXPENSE
    5,637       5,262       4,824       4,517       4,281       7       32       10,899       8,523       28  
 
                                                                 
 
                                                                               
Income/(loss) before income tax expense/(benefit)
    1,211       (313 )     1,245       1,581       1,813     NM       (33 )     898       1,614       (44 )
Income tax expense/(benefit)
    629       (105 )     537       674       771     NM       (18 )     524       703       (25 )
 
                                                                 
NET INCOME/(LOSS)
  $ 582     $ (208 )   $ 708     $ 907     $ 1,042     NM       (44 )   $ 374     $ 911       (59 )
 
                                                           
 
                                                                               
FINANCIAL RATIOS
                                                                               
ROE
    8 %     (3 )%     10 %     13 %     15 %                     3 %     7 %      
Overhead ratio
    71       84       57       59       55                       76       55          
Overhead ratio excluding core deposit intangibles (b)
    70       83       56       58       54                       76       54          
 
                                                                               
SELECTED BALANCE SHEET DATA (period-end)
                                                                               
Assets
  $ 349,182     $ 355,394     $ 366,841     $ 367,675     $ 375,329       (2 )     (7 )   $ 349,182     $ 375,329       (7 )
Loans:
                                                                               
Loans retained
    301,926       308,827       316,725       323,481       330,329       (2 )     (9 )     301,926       330,329       (9 )
Loans held-for-sale and loans at fair value (c)
    13,558       12,234       14,863       13,071       12,599       11       8       13,558       12,599       8  
 
                                                                 
Total loans
    315,484       321,061       331,588       336,552       342,928       (2 )     (8 )     315,484       342,928       (8 )
Deposits
    379,376       380,494       370,819       364,186       359,974             5       379,376       359,974       5  
Equity
    28,000       28,000       28,000       28,000       28,000                   28,000       28,000        
 
                                                                               
SELECTED BALANCE SHEET DATA (average)
                                                                               
Assets
    352,836       364,266       373,883       375,968       381,906       (3 )     (8 )     358,520       387,854       (8 )
Loans:
                                                                               
Loans retained
    305,131       312,543       320,407       326,905       335,308       (2 )     (9 )     308,816       339,131       (9 )
Loans held-for-sale and loans at fair value (c)
    14,613       17,519       18,883       15,683       14,426       (17 )     1       16,058       15,734       2  
 
                                                                 
Total loans
    319,744       330,062       339,290       342,588       349,734       (3 )     (9 )     324,874       354,865       (8 )
Deposits
    379,848       372,634       367,920       362,559       362,010       2       5       376,261       359,486       5  
Equity
    28,000       28,000       28,000       28,000       28,000                   28,000       28,000        
 
                                                                               
Headcount
    127,837       123,550       121,876       119,424       116,879       3       9       127,837       116,879       9  
 
(a)   Total net revenue included tax-equivalent adjustments associated with tax-exempt loans to municipalities and other qualified entities of $2 million, $3 million, $1 million, $4 million and $5 million for the quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and $5 million and $10 million for year-to-date 2011 and 2010, respectively.
 
(b)   Retail Financial Services uses the overhead ratio (excluding the amortization of core deposit intangibles (“CDI”)), a non-GAAP financial measure, to evaluate the underlying expense trends of the business. Including CDI amortization expense in the overhead ratio calculation would result in a higher overhead ratio in the earlier years and a lower overhead ratio in later years; this method would therefore result in an improving overhead ratio over time, all things remaining equal. The non-GAAP ratio excludes Retail Banking’s CDI amortization expense related to prior business combination transactions of $60 million, $60 million, $68 million, $69 million and $69 million for the quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and $120 million and $139 million for year-to-date 2011 and 2010, respectively.
 
(c)   Loans at fair value consist of prime mortgages originated with the intent to sell that are accounted for at fair value and classified as trading assets on the Consolidated Balance Sheets. These loans totaled $13.3 billion, $12.0 billion, $14.7 billion, $12.6 billion and $12.2 billion at June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively. Average balances of these loans totaled $14.5 billion, $17.4 billion, $18.7 billion, $15.3 billion and $12.5 billion for the quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and $16.0 billion and $13.3 billion for year-to-date 2011 and 2010, respectively.

Page 13


 

JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
CREDIT DATA AND QUALITY STATISTICS
                                                                               
Net charge-offs
  $ 1,223     $ 1,326     $ 2,159     $ 1,548     $ 1,761       (8 )%     (31 )%   $ 2,549     $ 4,199       (39 )%
Nonaccrual loans:
                                                                               
Nonaccrual loans retained
    8,273       8,499       8,768       9,801       10,457       (3 )     (21 )     8,273       10,457       (21 )
Nonaccrual loans held-for-sale and loans at fair value
    142       150       145       166       176       (5 )     (19 )     142       176       (19 )
 
                                                                 
Total nonaccrual loans (a)(b)(c)
    8,415       8,649       8,913       9,967       10,633       (3 )     (21 )     8,415       10,633       (21 )
Nonperforming assets (a)(b)(c)
    9,406       9,905       10,266       11,421       11,907       (5 )     (21 )     9,406       11,907       (21 )
Allowance for loan losses
    16,358       16,453       16,453       16,154       16,152       (1 )     1       16,358       16,152       1  
 
                                                                               
Net charge-off rate (d)
    1.61 %     1.72 %     2.67 %     1.88 %     2.11 %                     1.66 %     2.50 %        
Net charge-off rate excluding purchased credit-impaired (“PCI”) loans (d)(e)
    2.08       2.23       3.47       2.44       2.75                       2.16       3.26          
Allowance for loan losses to ending loans retained (d)
    5.42       5.33       5.19       4.99       4.89                       5.42       4.89          
Allowance for loan losses to ending loans retained excluding PCI loans (d)(e)
    4.90       4.84       4.72       5.36       5.26                       4.90       5.26          
Allowance for loan losses to nonaccrual loans retained (a)(d)(e)
    138       135       131       136       128                       138       128          
Nonaccrual loans to total loans
    2.67       2.69       2.69       2.96       3.10                       2.67       3.10          
Nonaccrual loans to total loans excluding PCI loans (a)
    3.41       3.46       3.44       3.81       4.00                       3.41       4.00          
 
(a)   Excludes PCI loans that were acquired as part of the Washington Mutual transaction, which are accounted for on a pool basis. Since each pool is accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, the past-due status of the pools, or that of the individual loans within the pools, is not meaningful. Because the Firm is recognizing interest income on each pool of loans, they are all considered to be performing.
 
(b)   Certain of these loans are classified as trading assets on the Consolidated Balance Sheets.
 
(c)   At June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $9.1 billion, $8.8 billion, $9.4 billion, $9.2 billion and $8.9 billion, respectively, that are 90 or more days past due; (2) real estate owned insured by U.S. government agencies of $2.4 billion, $2.3 billion, $1.9 billion, $1.7 billion and $1.4 billion, respectively; and (3) student loans insured by U.S. government agencies under the Federal Family Education Loan Program (“FFELP”) of $558 million, $615 million, $625 million, $572 million and $447 million, respectively, that are 90 or more days past due. These amounts are excluded as reimbursement of insured amounts is proceeding normally.
 
(d)   Loans held-for-sale and loans accounted for at fair value were excluded when calculating the allowance coverage ratio and the net charge-off rate.
 
(e)   Excludes the impact of PCI loans that were acquired as part of the Washington Mutual transaction. These loans were accounted for at fair value on the acquisition date, which incorporated management’s estimate, as of that date, of credit losses over the remaining life of the portfolio. An allowance for loan losses of $4.9 billion, $4.9 billion, $4.9 billion, $2.8 billion and $2.8 billion was recorded for these loans at June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, which has also been excluded from the applicable ratios. To date, no charge-offs have been recorded for these loans.

Page 14


 

JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data and where otherwise noted)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
RETAIL BANKING
                                                                               
Noninterest revenue
  $ 1,887     $ 1,756     $ 1,715     $ 1,691     $ 1,684       7 %     12 %   $ 3,643     $ 3,386       8 %
Net interest income
    2,707       2,659       2,693       2,745       2,712       2             5,366       5,347        
 
                                                                 
Total net revenue
    4,594       4,415       4,408       4,436       4,396       4       5       9,009       8,733       3  
Provision for credit losses
    42       119       73       175       168       (65 )     (75 )     161       359       (55 )
Noninterest expense
    2,705       2,802       2,668       2,779       2,633       (3 )     3       5,507       5,210       6  
 
                                                                 
Income before income tax expense
    1,847       1,494       1,667       1,482       1,595       24       16       3,341       3,164       6  
 
                                                                 
Net income
  $ 1,102     $ 891     $ 954     $ 848     $ 914       24       21     $ 1,993     $ 1,812       10  
 
                                                           
 
                                                                               
Overhead ratio
    59 %     63 %     61 %     63 %     60 %                     61 %     60 %        
Overhead ratio excluding core deposit intangibles (a)
    58       62       59       61       58                       60       58          
 
                                                                               
BUSINESS METRICS (in billions, except where otherwise noted)
                                                                               
Business banking origination volume (in millions)
  $ 1,573     $ 1,425     $ 1,435     $ 1,126     $ 1,222       10       29     $ 2,998     $ 2,127       41  
End-of-period loans owned
    17.1       17.0       16.8       16.6       16.6       1       3       17.1       16.6       3  
End-of-period deposits:
                                                                               
Checking
    136.3       137.4       131.7       124.2       123.5       (1 )     10       136.3       123.5       10  
Savings
    178.1       176.3       166.6       162.4       161.8       1       10       178.1       161.8       10  
Time and other
    41.9       44.0       45.9       48.9       50.5       (5 )     (17 )     41.9       50.5       (17 )
 
                                                                 
Total end-of-period deposits
    356.3       357.7       344.2       335.5       335.8             6       356.3       335.8       6  
Average loans owned
    17.1       16.9       16.6       16.6       16.7       1       2       17.0       16.8       1  
Average deposits:
                                                                               
Checking
    136.5       132.0       126.6       123.5       123.6       3       10       134.3       121.7       10  
Savings
    176.8       171.1       164.7       162.2       162.8       3       9       174.0       160.7       8  
Time and other
    43.1       45.0       47.4       49.8       51.4       (4 )     (16 )     44.0       53.5       (18 )
 
                                                                 
Total average deposits
    356.4       348.1       338.7       335.5       337.8       2       6       352.3       335.9       5  
Deposit margin
    2.87 %     2.92 %     3.00 %     3.08 %     3.05 %                     2.89 %     3.03 %        
Average assets
  $ 28.3     $ 28.7     $ 28.3     $ 27.7     $ 28.4       (1 )         $ 28.5     $ 28.7       (1 )
 
                                                                               
CREDIT DATA AND QUALITY STATISTICS
                                                                               
Net charge-offs
    117       119       173       175       168       (2 )     (30 )     236       359       (34 )
Net charge-off rate
    2.74 %     2.86 %     4.13 %     4.18 %     4.04 %                     2.80 %     4.31 %        
Nonperforming assets
  $ 784     $ 822     $ 846     $ 913     $ 920       (5 )     (15 )   $ 784     $ 920       (15 )
 
                                                                               
RETAIL BRANCH BUSINESS METRICS
                                                                               
Investment sales volume
    6,334       6,584       6,069       5,798       5,756       (4 )     10       12,918       11,712       10  
 
                                                                               
Number of:
                                                                               
Branches
    5,340       5,292       5,268       5,192       5,159       1       4       5,340       5,159       4  
ATMs
    16,443       16,265       16,145       15,815       15,654       1       5       16,443       15,654       5  
Personal bankers
    23,308       21,875       21,715       21,438       20,170       7       16       23,308       20,170       16  
Sales specialists
    7,630       7,336       7,196       7,123       6,785       4       12       7,630       6,785       12  
Active online customers (in thousands)
    18,085       18,318       17,744       17,167       16,584       (1 )     9       18,085       16,584       9  
Checking accounts (in thousands)
    26,266       26,622       27,252       27,014       26,351       (1 )           26,266       26,351        
 
(a)   Retail Banking uses the overhead ratio (excluding the amortization of CDI), a non-GAAP financial measure, to evaluate the underlying expense trends of the business. Including CDI amortization expense in the overhead ratio calculation would result in a higher overhead ratio in the earlier years and a lower overhead ratio in later years; this method would therefore result in an improving overhead ratio over time, all things remaining equal. The non-GAAP ratio excludes Retail Banking’s CDI amortization expense related to prior business combination transactions of $60 million, $60 million, $68 million, $69 million and $69 million for the quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and $120 million and $139 million for year-to-date 2011 and 2010, respectively.

Page 15


 

JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data and where otherwise noted)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
MORTGAGE BANKING, AUTO & OTHER CONSUMER LENDING
                                                                               
Noninterest revenue
  $ 1,498     $ (119 )   $ 1,971     $ 1,076     $ 1,256     NM %     19 %   $ 1,379     $ 2,274       (39 )%
Net interest income
    667       815       817       809       792       (18 )     (16 )     1,482       1,685       (12 )
 
                                                                 
Total net revenue
    2,165       696       2,788       1,885       2,048       211       6       2,861       3,959       (28 )
Provision for credit losses
    132       131       46       176       175       1       (25 )     263       392       (33 )
Noninterest expense
    2,561       2,105       1,743       1,348       1,243       22       106       4,666       2,489       87  
 
                                                                 
Income/(loss) before income tax expense/(benefit)
    (528 )     (1,540 )     999       361       630       66     NM       (2,068 )     1,078     NM  
 
                                                                 
Net income/(loss)
  $ (454 )   $ (937 )   $ 577     $ 207     $ 364       52     NM     $ (1,391 )   $ 621     NM  
 
                                                           
 
                                                                               
Overhead ratio
    118 %     302 %     63 %     72 %     61 %                     163 %     63 %        
 
                                                                               
BUSINESS METRICS (in billions)
                                                                               
End-of-period loans owned:
                                                                               
Auto
  $ 46.8     $ 47.4     $ 48.4     $ 48.2     $ 47.5       (1 )     (1 )   $ 46.8     $ 47.5       (1 )
Prime mortgage, including option ARMs (a)
    14.3       14.1       14.2       13.8       13.2       1       8       14.3       13.2       8  
Student and other
    14.0       14.3       14.4       14.6       15.1       (2 )     (7 )     14.0       15.1       (7 )
 
                                                                 
Total end-of-period loans owned
    75.1       75.8       77.0       76.6       75.8       (1 )     (1 )     75.1       75.8       (1 )
Average loans owned:
                                                                               
Auto
    47.0       47.7       48.3       47.7       47.5       (1 )     (1 )     47.3       47.2        
Prime mortgage, including option ARMs (a)
    14.1       14.0       13.9       13.6       13.6       1       4       14.1       13.0       8  
Student and other
    14.1       14.4       14.6       14.8       16.7       (2 )     (16 )     14.3       17.6       (19 )
 
                                                                 
Total average loans owned (b)
    75.2       76.1       76.8       76.1       77.8       (1 )     (3 )     75.7       77.8       (3 )
 
                                                                               
CREDIT DATA AND QUALITY STATISTICS
                                                                               
Net charge-offs/(recoveries):
                                                                               
Auto
    19       47       71       67       58       (60 )     (67 )     66       160       (59 )
Prime mortgage, including option ARMs
    (2 )     4       12       10       13     NM     NM       2       19       (89 )
Student and other
    135       80       114       82       150       69       (10 )     215       214        
 
                                                                 
Total net charge-offs
    152       131       197       159       221       16       (31 )     283       393       (28 )
 
Net charge-off/(recovery) rate:
                                                                               
Auto
    0.16 %     0.40 %     0.58 %     0.56 %     0.49 %                     0.28 %     0.68 %        
Prime mortgage, including option ARMs
    (0.06 )     0.12       0.35       0.30       0.39                       0.03       0.30          
Student and other
    3.84       2.25       3.10       2.21       4.04                       3.03       2.80          
Total net charge-off rate (b)
    0.81       0.70       1.02       0.83       1.17                       0.75       1.05          
 
                                                                               
30+ day delinquency rate (c)(d)(e)
    1.55       1.59       1.68       1.55       1.43                       1.55       1.42          
Nonperforming assets (f)(g)
  $ 893     $ 931     $ 996     $ 1,052     $ 1,013       (4 )     (12 )   $ 893     $ 1,013       (12 )
 
(a)   Predominantly represents prime loans repurchased from Government National Mortgage Association (“Ginnie Mae”) pools, which are insured by U.S. government agencies.
 
(b)   Total average loans owned includes loans held-for-sale of $76 million, $133 million, $192 million, $338 million and $1.9 billion for the quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and $104 million and $2.4 billion for year-to-date 2011 and 2010, respectively. These amounts are excluded when calculating the net charge-off rate.
 
(c)   Total end-of-period loans owned includes loans held-for-sale of $221 million, $188 million, $154 million, $467 million and $434 million for the quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively. These amounts are excluded when calculating the 30+ day delinquency rate.
 
(d)   Excludes mortgage loans insured by U.S. government agencies of $10.1 billion, $9.5 billion, $10.3 billion, $10.2 billion and $9.8 billion at June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, that are 30 or more days past due. These amounts are excluded as reimbursement of insured amounts is proceeding normally.
 
(e)   Excludes student loans insured by U.S. government agencies under the FFELP of $968 million, $1.0 billion, $1.1 billion, $1.0 billion and $988 million at June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, that are 30 or more days past due. These amounts are excluded as reimbursement of insured amounts is proceeding normally.
 
(f)   At June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $9.1 billion, $8.8 billion, $9.4 billion, $9.2 billion and $8.9 billion, respectively, that are 90 or more days past due; (2) real estate owned insured by U.S. government agencies of $2.4 billion, $2.3 billion, $1.9 billion, $1.7 billion and $1.4 billion, respectively; and (3) student loans insured by U.S. government agencies under the FFELP of $558 million, $615 million, $625 million, $572 million and $447 million, respectively, that are 90 or more days past due. These amounts are excluded as reimbursement of insured amounts is proceeding normally.
 
(g)   During the third quarter of 2010, $147 million of nonperforming assets pertaining to the second quarter of 2010 were reclassified from Real Estate Portfolios to Mortgage Banking, Auto & Other Consumer Lending.

Page 16


 

JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in billions, except ratio data and where otherwise noted)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
MORTGAGE BANKING, AUTO & OTHER CONSUMER LENDING (continued)
                                                                               
Origination volume:
                                                                               
Mortgage origination volume by channel
                                                                               
Retail
  $ 20.7     $ 21.0     $ 22.9     $ 19.2     $ 15.3       (1 )%     35 %   $ 41.7     $ 26.7       56 %
Wholesale (a)
    0.1       0.2       0.3       0.2       0.4       (50 )     (75 )     0.3       0.8       (63 )
Correspondent (a)
    10.3       13.5       25.5       19.1       14.7       (24 )     (30 )     23.8       30.7       (22 )
CNT (negotiated transactions)
    2.9       1.5       2.1       2.4       1.8       93       61       4.4       5.7       (23 )
 
                                                                 
Total mortgage origination volume
    34.0       36.2       50.8       40.9       32.2       (6 )     6       70.2       63.9       10  
 
                                                                 
Student
          0.1             0.2       0.1     NM     NM       0.1       1.7       (94 )
Auto
    5.4       4.8       4.8       6.1       5.8       13       (7 )     10.2       12.1       (16 )
 
                                                                               
Application volume:
                                                                               
Mortgage application volume by channel
                                                                               
Retail
    33.6       31.3       32.4       34.6       27.8       7       21       64.9       48.1       35  
Wholesale (a)
    0.3       0.3       0.4       0.6       0.6             (50 )     0.6       1.4       (57 )
Correspondent (a)
    14.9       13.6       24.9       30.7       23.5       10       (37 )     28.5       41.7       (32 )
 
                                                                 
Total mortgage application volume
    48.8       45.2       57.7       65.9       51.9       8       (6 )     94.0       91.2       3  
 
                                                                 
 
                                                                               
Average mortgage loans held-for-sale and loans at fair value (b)
    14.6       17.5       18.9       15.6       12.6       (17 )     16       16.1       13.5       19  
Average assets
    124.4       128.4       130.3       125.8       123.2       (3 )     1       126.4       124.0       2  
Repurchase reserve (ending)
    3.2       3.2       3.0       3.0       2.0             60       3.2       2.0       60  
Third-party mortgage loans serviced (ending)
    940.8       955.0       967.5       1,012.7       1,055.2       (1 )     (11 )     940.8       1,055.2       (11 )
Third-party mortgage loans serviced (average)
    947.0       958.7       981.7       1,028.6       1,063.7       (1 )     (11 )     952.9       1,070.1       (11 )
MSR net carrying value (ending)
    12.2       13.1       13.6       10.3       11.8       (7 )     3       12.2       11.8       3  
Ratio of MSR net carrying value (ending) to third-party mortgage loans serviced (ending)
    1.30 %     1.37 %     1.41 %     1.02 %     1.12 %                     1.30 %     1.12 %        
Ratio of annualized loan servicing revenue to third-party mortgage loans serviced (average)
    0.43       0.45       0.46       0.44       0.45                       0.44       0.43          
MSR revenue multiple (c)
    3.02 x     3.04 x     3.07 x     2.32 x     2.49 x                     2.95 x     2.60 x        
 
                                                                               
SUPPLEMENTAL MORTGAGE FEES AND RELATED INCOME DETAILS (in millions)
                                                                               
Net production revenue:
                                                                               
Production revenue
  $ 767     $ 679     $ 1,098     $ 1,233     $ 676       13       13     $ 1,446     $ 1,109       30  
Repurchase losses
    (223 )     (420 )     (349 )     (1,464 )     (667 )     47       67       (643 )     (1,099 )     41  
 
                                                                 
Net production revenue
    544       259       749       (231 )     9       110     NM       803       10     NM  
Net mortgage servicing revenue:
                                                                               
Operating revenue:
                                                                               
Loan servicing revenue
    1,011       1,052       1,129       1,153       1,186       (4 )     (15 )     2,063       2,293       (10 )
Other changes in MSR asset fair value
    (478 )     (563 )     (555 )     (604 )     (620 )     15       23       (1,041 )     (1,225 )     15  
 
                                                                 
Total operating revenue
    533       489       574       549       566       9       (6 )     1,022       1,068       (4 )
Risk management:
                                                                               
Changes in MSR asset fair value due to inputs or
                                                                               
assumptions in model
    (960 )     (751 )     2,909       (1,497 )     (3,584 )     (28 )     73       (1,711 )     (3,680 )     54  
Derivative valuation adjustments and other
    983       (486 )     (2,623 )     1,884       3,895     NM       (75 )     497       4,143       (88 )
 
                                                                 
Total risk management
    23       (1,237 )     286       387       311     NM       (93 )     (1,214 )     463     NM  
 
                                                                 
Total net mortgage servicing revenue
    556       (748 )     860       936       877     NM       (37 )     (192 )     1,531     NM  
 
                                                                 
Mortgage fees and related income
  $ 1,100     $ (489 )   $ 1,609     $ 705     $ 886     NM       24     $ 611     $ 1,541       (60 )
 
                                                                 
 
(a)   Includes rural housing loans sourced through brokers and correspondents, which are underwritten under U.S. Department of Agriculture guidelines.
 
(b)   Loans at fair value consist of prime mortgages originated with the intent to sell that are accounted for at fair value and classified as trading assets on the Consolidated Balance Sheets. Average balances of these loans totaled $14.5 billion, $17.4 billion, $18.7 billion, $15.3 billion and $12.5 billion for the quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and $16.0 billion and $13.3 billion for year-to-date 2011 and 2010, respectively.
 
(c)   Represents the ratio of MSR net carrying value (ending) to third-party mortgage loans serviced (ending) divided by the ratio of annualized loan servicing revenue to third-party mortgage loans serviced (average).

Page 17


 

JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data and where otherwise noted)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
REAL ESTATE PORTFOLIOS
                                                                               
Noninterest revenue
  $ 20     $ 8     $ 10     $ 21     $ 52       150 %     (62 )%   $ 28     $ 84       (67 )%
Net interest income
    1,197       1,156       1,319       1,304       1,313       4       (9 )     2,353       2,809       (16 )
 
                                                                 
Total net revenue
    1,217       1,164       1,329       1,325       1,365       5       (11 )     2,381       2,893       (18 )
Provision for credit losses
    954       1,076       2,337       1,197       1,372       (11 )     (30 )     2,030       4,697       (57 )
Noninterest expense
    371       355       413       390       405       5       (8 )     726       824       (12 )
 
                                                                 
Income/(loss) before income tax expense/(benefit)
    (108 )     (267 )     (1,421 )     (262 )     (412 )     60       74       (375 )     (2,628 )     86  
 
                                                                 
Net income/(loss)
  $ (66 )   $ (162 )   $ (823 )   $ (148 )   $ (236 )     59       72     $ (228 )   $ (1,522 )     85  
 
                                                                 
 
                                                                               
Overhead ratio
    30 %     30 %     31 %     29 %     30 %                     30 %     28 %        
 
                                                                               
BUSINESS METRICS (in billions)
                                                                               
LOANS EXCLUDING PCI LOANS (a)
                                                                               
End-of-period loans owned:
                                                                               
Home equity
  $ 82.7     $ 85.3     $ 88.4     $ 91.7     $ 94.8       (3 )     (13 )   $ 82.7     $ 94.8       (13 )
Prime mortgage, including option ARMs
    47.0       48.5       49.8       51.3       53.1       (3 )     (11 )     47.0       53.1       (11 )
Subprime mortgage
    10.4       10.8       11.3       12.0       12.6       (4 )     (17 )     10.4       12.6       (17 )
Other
    0.8       0.8       0.8       0.9       1.0             (20 )     0.8       1.0       (20 )
 
                                                                 
Total end-of-period loans owned
    140.9       145.4       150.3       155.9       161.5       (3 )     (13 )     140.9       161.5       (13 )
Average loans owned:
                                                                               
Home equity
    84.0       86.9       90.2       93.3       96.3       (3 )     (13 )     85.5       97.9       (13 )
Prime mortgage, including option ARMs
    47.6       49.3       50.7       52.2       54.3       (3 )     (12 )     48.4       55.5       (13 )
Subprime mortgage
    10.7       11.1       11.8       12.3       13.1       (4 )     (18 )     10.9       13.4       (19 )
Other
    0.8       0.8       0.9       1.0       1.0             (20 )     0.8       1.0       (20 )
 
                                                                 
Total average loans owned
    143.1       148.1       153.6       158.8       164.7       (3 )     (13 )     145.6       167.8       (13 )
PCI LOANS (a)
                                                                               
End-of-period loans owned:
                                                                               
Home equity
    23.5       24.0       24.5       25.0       25.5       (2 )     (8 )     23.5       25.5       (8 )
Prime mortgage
    16.2       16.7       17.3       17.9       18.5       (3 )     (12 )     16.2       18.5       (12 )
Subprime mortgage
    5.2       5.3       5.4       5.5       5.6       (2 )     (7 )     5.2       5.6       (7 )
Option ARMs
    24.1       24.8       25.6       26.4       27.3       (3 )     (12 )     24.1       27.3       (12 )
 
                                                                 
Total end-of-period loans owned
    69.0       70.8       72.8       74.8       76.9       (3 )     (10 )     69.0       76.9       (10 )
Average loans owned:
                                                                               
Home equity
    23.7       24.2       24.7       25.2       25.7       (2 )     (8 )     23.9       26.0       (8 )
Prime mortgage
    16.5       17.0       17.6       18.2       18.8       (3 )     (12 )     16.7       19.1       (13 )
Subprime mortgage
    5.2       5.3       5.4       5.6       5.8       (2 )     (10 )     5.3       5.8       (9 )
Option ARMs
    24.4       25.1       25.9       26.7       27.7       (3 )     (12 )     24.8       28.2       (12 )
 
                                                                 
Total average loans owned
    69.8       71.6       73.6       75.7       78.0       (3 )     (11 )     70.7       79.1       (11 )
TOTAL REAL ESTATE PORTFOLIOS
                                                                               
End-of-period loans owned:
                                                                               
Home equity
    106.2       109.3       112.9       116.7       120.3       (3 )     (12 )     106.2       120.3       (12 )
Prime mortgage, including option ARMs
    87.3       90.0       92.7       95.6       98.9       (3 )     (12 )     87.3       98.9       (12 )
Subprime mortgage
    15.6       16.1       16.7       17.5       18.2       (3 )     (14 )     15.6       18.2       (14 )
Other
    0.8       0.8       0.8       0.9       1.0             (20 )     0.8       1.0       (20 )
 
                                                                 
Total end-of-period loans owned
    209.9       216.2       223.1       230.7       238.4       (3 )     (12 )     209.9       238.4       (12 )
Average loans owned:
                                                                               
Home equity
    107.7       111.1       114.9       118.5       122.0       (3 )     (12 )     109.4       123.9       (12 )
Prime mortgage, including option ARMs
    88.5       91.4       94.2       97.1       100.8       (3 )     (12 )     89.9       102.8       (13 )
Subprime mortgage
    15.9       16.4       17.2       17.9       18.9       (3 )     (16 )     16.2       19.2       (16 )
Other
    0.8       0.8       0.9       1.0       1.0             (20 )     0.8       1.0       (20 )
 
                                                                 
Total average loans owned
    212.9       219.7       227.2       234.5       242.7       (3 )     (12 )     216.3       246.9       (12 )
Average assets
    200.1       207.2       215.3       222.5       230.3       (3 )     (13 )     203.6       235.2       (13 )
Home equity origination volume
    0.3       0.2       0.3       0.3       0.3       50             0.5       0.6       (17 )
 
(a)   PCI loans represent loans acquired in the Washington Mutual transaction for which a deterioration in credit quality occurred between the origination date and JPMorgan Chase’s acquisition date. These loans were initially recorded at fair value and accrete interest income over the estimated lives of the loans as long as cash flows are reasonably estimable, even if the underlying loans are contractually past due.

Page 18


 

JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
REAL ESTATE PORTFOLIOS (continued)
                                                                               
CREDIT DATA AND QUALITY STATISTICS
                                                                               
Net charge-offs excluding PCI loans (a)(b)
                                                                               
Home equity
  $ 592     $ 720     $ 792     $ 730     $ 796       (18 )%     (26 )%   $ 1,312     $ 1,922       (32 )%
Prime mortgage, including option ARMs
    198       161       558       266       273       23       (27 )     359       749       (52 )
Subprime mortgage
    156       186       429       206       282       (16 )     (45 )     342       739       (54 )
Other
    8       9       10       12       21       (11 )     (62 )     17       37       (54 )
 
                                                                 
Total net charge-offs
    954       1,076       1,789       1,214       1,372       (11 )     (30 )     2,030       3,447       (41 )
Net charge-off rate excluding PCI loans (a)(b)
                                                                               
Home equity
    2.83 %     3.36 %     3.48 %     3.10 %     3.32 %                     3.09 %     3.96 %        
Prime mortgage, including option ARMs
    1.67       1.32       4.37       2.02       2.02                       1.50       2.72          
Subprime mortgage
    5.85       6.80       14.42       6.64       8.63                       6.33       11.12          
Other
    4.01       4.56       4.41       4.76       8.42                       4.29       7.46          
Total net charge-off rate excluding PCI loans
    2.67       2.95       4.62       3.03       3.34                       2.81       4.14          
Net charge-off rate — reported
                                                                               
Home equity
    2.20       2.63       2.73       2.44       2.62                       2.42       3.13          
Prime mortgage, including option ARMs
    0.90       0.71       2.35       1.09       1.09                       0.81       1.47          
Subprime mortgage
    3.94       4.60       9.90       4.57       5.98                       4.26       7.76          
Other
    4.01       4.56       4.41       4.76       8.42                       4.29       7.46          
Total net charge-off rate — reported
    1.80       1.99       3.12       2.05       2.27                       1.89       2.82          
 
                                                                               
30+ day delinquency rate excluding PCI loans (c)
    5.98       6.22       6.45       6.77       6.88                       5.98       6.88          
Allowance for loan losses
  $ 14,659     $ 14,659     $ 14,659     $ 14,111     $ 14,127             4     $ 14,659     $ 14,127       4  
Nonperforming assets (d)(e)
    7,729       8,152       8,424       9,456       9,974       (5 )     (23 )     7,729       9,974       (23 )
Allowance for loan losses to ending loans retained
    6.98 %     6.78 %     6.57 %     6.12 %     5.93 %                     6.98 %     5.93 %        
Allowance for loan losses to ending loans retained excluding PCI loans (a)
    6.90       6.68       6.47       7.25       7.01                       6.90       7.01          
 
(a)   Excludes the impact of PCI loans that were acquired as part of the Washington Mutual transaction. These loans were accounted for at fair value on the acquisition date, which incorporated management’s estimate, as of that date, of credit losses over the remaining life of the portfolio. An allowance for loan losses of $4.9 billion, $4.9 billion, $4.9 billion, $2.8 billion and $2.8 billion was recorded for these loans at June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, which was also excluded from the applicable ratios. To date, no charge-offs have been recorded for these loans.
 
(b)   Net charge-offs and net charge-off rates for the fourth quarter of 2010 include the effect of $632 million of charge-offs related to an adjustment of the estimated net realizable value of the collateral underlying delinquent residential home loans. Excluding this adjustment, net charge-offs for the fourth quarter of 2010 were $725 million, $240 million and $182 million for the home equity, prime mortgage including option ARMs and subprime mortgage portfolios, respectively. Net charge-off rates excluding this adjustment and excluding PCI loans were 3.19%, 1.88% and 6.12% for the home equity, prime mortgage including option ARMs and subprime mortgage portfolios, respectively.
 
(c)   The delinquency rate for PCI loans was 26.20%, 27.36%, 28.20%, 28.07% and 27.91% at June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively.
 
(d)   Excludes PCI loans that were acquired as part of the Washington Mutual transaction, which are accounted for on a pool basis. Since each pool is accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, the past-due status of the pools, or that of the individual loans within the pools, is not meaningful. Because the Firm is recognizing interest income on each pool of loans, they are all considered to be performing.
 
(e)   During the third quarter of 2010, $147 million of nonperforming assets pertaining to the second quarter of 2010 were reclassified from Real Estate Portfolios to Mortgage Banking, Auto & Other Consumer Lending.

Page 19


 

JPMORGAN CHASE & CO.
CARD SERVICES
FINANCIAL HIGHLIGHTS
(in millions, except ratio data and where otherwise noted)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
INCOME STATEMENT (a)
                                                                               
REVENUE
                                                                               
Credit card income
  $ 1,123     $ 898     $ 928     $ 864     $ 908       25 %     24 %   $ 2,021     $ 1,721       17 %
All other income (b)
    (107 )     (116 )     (76 )     (58 )     (47 )     8       (128 )     (223 )     (102 )     (119 )
 
                                                                 
Noninterest revenue
    1,016       782       852       806       861       30       18       1,798       1,619       11  
Net interest income
    2,911       3,200       3,394       3,447       3,356       (9 )     (13 )     6,111       7,045       (13 )
 
                                                                 
TOTAL NET REVENUE
    3,927       3,982       4,246       4,253       4,217       (1 )     (7 )     7,909       8,664       (9 )
 
                                                                               
Provision for credit losses
    810       226       671       1,633       2,221       258       (64 )     1,036       5,733       (82 )
 
                                                                               
NONINTEREST EXPENSE
                                                                               
Compensation expense
    355       364       318       316       327       (2 )     9       719       657       9  
Noncompensation expense
    1,163       1,085       1,082       1,023       986       7       18       2,248       1,935       16  
Amortization of intangibles
    104       106       114       106       123       (2 )     (15 )     210       246       (15 )
 
                                                                 
TOTAL NONINTEREST EXPENSE
    1,622       1,555       1,514       1,445       1,436       4       13       3,177       2,838       12  
 
                                                                 
 
                                                                               
Income before income tax expense
    1,495       2,201       2,061       1,175       560       (32 )     167       3,696       93       NM  
Income tax expense
    584       858       762       440       217       (32 )     169       1,442       53       NM  
 
                                                                 
NET INCOME
  $ 911     $ 1,343     $ 1,299     $ 735     $ 343       (32 )     166     $ 2,254     $ 40       NM  
 
                                                                 
 
                                                                               
FINANCIAL RATIOS (a)
                                                                               
ROE
    28 %     42 %     34 %     19 %     9 %                     35 %     1 %        
Overhead ratio
    41       39       36       34       34                       40       33          
Percentage of average loans:
                                                                               
Noninterest revenue
    3.26       2.39       2.49       2.28       2.36                       2.82       2.16          
Net interest income
    9.34       9.79       9.93       9.76       9.20                       9.57       9.41          
Net revenue
    12.60       12.18       12.42       12.05       11.56                       12.39       11.57          
Provision for credit losses
    2.60       0.69       1.96       4.63       6.09                       1.62       7.66          
Risk adjusted margin (c)
    10.00       11.49       10.46       7.42       5.47                       10.76       3.91          
Noninterest expense
    5.20       4.76       4.43       4.09       3.94                       4.98       3.79          
Pretax income (“ROO”)
    4.80       6.73       6.03       3.33       1.54                       5.79       0.12          
Net income
    2.92       4.11       3.80       2.08       0.94                       3.53       0.05          
 
                                                                               
BUSINESS METRICS, EXCLUDING COMMERCIAL CARD (a)
                                                                               
Sales volume (in billions)
  $ 85.5     $ 77.5     $ 85.9     $ 79.6     $ 78.1       10       9     $ 163.0     $ 147.5       11  
New accounts opened
    2.0       2.6       3.4       2.7       2.7       (23 )     (26 )     4.6       5.2       (12 )
Open accounts (d)
    65.4       91.9       90.7       89.0       88.9       (29 )     (26 )     65.4       88.9       (26 )
 
                                                                               
Merchant acquiring business
                                                                               
Bank card volume (in billions)
  $ 137.3     $ 125.7     $ 127.2     $ 117.0     $ 117.1       9       17     $ 263.0     $ 225.1       17  
Total transactions (in billions)
    5.9       5.6       5.6       5.2       5.0       5       18       11.5       9.7       19  
 
(a)   Effective January 1, 2011, the commercial card business that was previously in TSS was transferred to CS. There is no material impact on the financial data; prior-year periods were not revised. The commercial card portfolio is excluded from business metrics and supplemental information where noted.
 
(b)   Includes the impact of revenue sharing agreements with other JPMorgan Chase business segments.
 
(c)   Represents total net revenue less provision for credit losses.
 
(d)   Reflects the impact of portfolio sales in the second quarter of 2011.

Page 20


 

JPMORGAN CHASE & CO.
CARD SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except headcount and ratio data)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
SELECTED BALANCE SHEET DATA (period-end) (a)
                                                                               
Loans (b)
  $ 125,523     $ 128,803     $ 137,676     $ 136,436     $ 142,994       (3 )%     (12 )%   $ 125,523     $ 142,994       (12 )%
Equity
    13,000       13,000       15,000       15,000       15,000             (13 )     13,000       15,000       (13 )
 
                                                                               
SELECTED BALANCE SHEET DATA (average) (a)
                                                                               
Total assets
    132,443       138,113       138,443       141,029       146,816       (4 )     (10 )     135,262       151,864       (11 )
Loans (c)
    125,038       132,537       135,585       140,059       146,302       (6 )     (15 )     128,767       151,020       (15 )
Equity
    13,000       13,000       15,000       15,000       15,000             (13 )     13,000       15,000       (13 )
 
                                                                               
Headcount (d)
    21,765       21,774       20,739       21,398       21,529             1       21,765       21,529       1  
 
                                                                               
CREDIT QUALITY STATISTICS — RETAINED (a)
                                                                               
Net charge-offs
  $ 1,810     $ 2,226     $ 2,671     $ 3,133     $ 3,721       (19 )     (51 )   $ 4,036     $ 8,233       (51 )
Net charge-off rate (c)
    5.82 %     6.97 %     7.85 %     8.87 %     10.20 %                     6.40 %     10.99 %        
 
                                                                               
Delinquency rates (b)
                                                                               
30+ day
    2.98       3.57       4.14       4.57       4.96                       2.98       4.96          
90+ day
    1.55       1.93       2.25       2.41       2.76                       1.55       2.76          
 
                                                                               
Allowance for loan losses
  $ 8,042     $ 9,041     $ 11,034     $ 13,029     $ 14,524       (11 )     (45 )   $ 8,042     $ 14,524       (45 )
Allowance for loan losses to period-end loans (b)
    6.41 %     7.24 %     8.14 %     9.55 %     10.16 %                     6.41 %     10.16 %        
 
                                                                               
SUPPLEMENTAL INFORMATION (a)(e)
                                                                               
 
                                                                               
Chase, excluding Washington Mutual portfolio
                                                                               
Loans (period-end)
  $ 113,766     $ 116,395     $ 123,943     $ 121,932     $ 127,379       (2 )     (11 )   $ 113,766     $ 127,379       (11 )
Average loans
    112,984       119,411       121,493       124,933       129,847       (5 )     (13 )     116,179       133,495       (13 )
Net interest income (f)
    8.60 %     9.09 %     9.16 %     8.98 %     8.47 %                     8.85 %     8.67 %        
Net revenue (f)
    12.01       11.57       11.78       11.33       10.91                       11.79       10.91          
Risk adjusted margin (f)(g)
    8.71       10.28       10.26       6.76       4.21                       9.51       3.30          
Net charge-off rate
    5.22       6.13       7.08       8.06       9.02                       5.69       9.80          
30+ day delinquency rate
    2.71       3.22       3.66       4.13       4.48                       2.71       4.48          
90+ day delinquency rate
    1.41       1.71       1.98       2.16       2.47                       1.41       2.47          
 
                                                                               
Chase, excluding Washington Mutual and Commercial Card portfolios
                                                                               
Loans (period-end)
  $ 112,366     $ 115,016     $ 123,943     $ 121,932     $ 127,379       (2 )     (12 )   $ 112,366     $ 127,379       (12 )
Average loans
    111,641       118,145       121,493       124,933       129,847       (6 )     (14 )     114,874       133,495       (14 )
Net interest income (f)
    8.77 %     9.25 %     9.16 %     8.98 %     8.47 %                     9.02 %     8.67 %        
Net revenue (f)
    11.95       11.51       11.78       11.33       10.91                       11.73       10.91          
Risk adjusted margin (f)(g)
    8.61       10.21       10.26       6.76       4.21                       9.43       3.30          
Net charge-off rate
    5.28       6.20       7.08       8.06       9.02                       5.75       9.80          
30+ day delinquency rate
    2.73       3.25       3.66       4.13       4.48                       2.73       4.48          
90+ day delinquency rate
    1.42       1.73       1.98       2.16       2.47                       1.42       2.47          
 
(a)   Effective January 1, 2011, the commercial card business that was previously in TSS was transferred to CS. There is no material impact on the financial data; prior-year periods were not revised. The commercial card portfolio is excluded from business metrics and supplemental information where noted.
 
(b)   Total period-end loans include loans held-for-sale of $4.0 billion and $2.2 billion at March 31, 2011 and December 31, 2010, respectively. There were no loans held-for-sale at June 30, 2011. No allowance for loan losses was recorded for these loans. Loans held-for-sale are excluded when calculating the allowance for loan losses to period-end loans and delinquency rates. The 30+ day delinquency rate including loans held-for-sale, which is a non-GAAP financial measure, was 3.55% and 4.07% at March 31, 2011 and December 31, 2010, respectively. The 90+ day delinquency rate including loans held-for-sale, which is a non-GAAP financial measure, was 1.92% and 2.22% at March 31, 2011 and December 31, 2010, respectively.
 
(c)   Total average loans include loans held-for-sale of $276 million, $3.0 billion and $586 million for the quarters ended June 30, 2011, March 31, 2011 and December 31, 2010, respectively, and $1.6 billion for year-to-date 2011. There were no loans held-for-sale for year-to-date 2010. These amounts are excluded when calculating the net charge-off rate. The net charge-off rate including loans held-for-sale, which is a non-GAAP financial measure, was 5.81%, 6.81% and 7.82% for the quarters ended June 30, 2011, March 31, 2011 and December 31, 2010, respectively, and 6.32% for year-to-date 2011.
 
(d)   Headcount includes 1,274 employees related to the transfer of the commercial card business from TSS to CS in the first quarter of 2011.
 
(e)   Supplemental information is provided for Chase, excluding Washington Mutual and Commercial Card portfolios and including loans held-for-sale, which are non-GAAP financial measures, to provide more meaningful measures that enable comparability with prior periods.
 
(f)   As a percentage of average loans.
 
(g)   Represents total net revenue less provision for credit losses.

Page 21


 

JPMORGAN CHASE & CO.
COMMERCIAL BANKING
FINANCIAL HIGHLIGHTS
(in millions, except ratio data)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
INCOME STATEMENT
                                                                               
REVENUE
                                                                               
Lending- and deposit-related fees
  $ 281     $ 264     $ 273     $ 269     $ 280       6 %     %   $ 545     $ 557       (2 )%
Asset management, administration and commissions
    34       35       35       36       36       (3 )     (6 )     69       73       (5 )
All other income (a)
    283       203       299       242       230       39       23       486       416       17  
 
                                                                 
Noninterest revenue
    598       502       607       547       546       19       10       1,100       1,046       5  
Net interest income
    1,029       1,014       1,004       980       940       1       9       2,043       1,856       10  
 
                                                                 
TOTAL NET REVENUE (b)
    1,627       1,516       1,611       1,527       1,486       7       9       3,143       2,902       8  
 
                                                                               
Provision for credit losses
    54       47       152       166       (235 )     15       NM       101       (21 )     NM  
 
                                                                               
NONINTEREST EXPENSE
                                                                               
Compensation expense
    219       223       208       210       196       (2 )     12       442       402       10  
Noncompensation expense
    336       332       342       341       337       1             668       661       1  
Amortization of intangibles
    8       8       8       9       9             (11 )     16       18       (11 )
 
                                                                 
TOTAL NONINTEREST EXPENSE
    563       563       558       560       542             4       1,126       1,081       4  
 
                                                                 
 
                                                                               
Income before income tax expense
    1,010       906       901       801       1,179       11       (14 )     1,916       1,842       4  
Income tax expense
    403       360       371       330       486       12       (17 )     763       759       1  
 
                                                                 
NET INCOME
  $ 607     $ 546     $ 530     $ 471     $ 693       11       (12 )   $ 1,153     $ 1,083       6  
 
                                                                 
Revenue by product:
                                                                               
Lending (c)
  $ 880     $ 837     $ 749     $ 693     $ 649       5       36     $ 1,717     $ 1,307       31  
Treasury services (c)
    556       542       659       670       665       3       (16 )     1,098       1,303       (16 )
Investment banking
    152       110       126       120       115       38       32       262       220       19  
Other
    39       27       77       44       57       44       (32 )     66       72       (8 )
 
                                                                 
Total Commercial Banking revenue
  $ 1,627     $ 1,516     $ 1,611     $ 1,527     $ 1,486       7       9     $ 3,143     $ 2,902       8  
 
                                                                 
 
                                                                               
IB revenue, gross (d)
  $ 442     $ 309     $ 347     $ 344     $ 333       43       33     $ 751     $ 644       17  
 
                                                                               
Revenue by client segment:
                                                                               
Middle Market Banking
  $ 789     $ 755     $ 781     $ 766     $ 767       5       3     $ 1,544     $ 1,513       2  
Commercial Term Lending
    286       286       301       256       237             21       572       466       23  
Corporate Client Banking (e)
    339       290       302       304       285       17       19       629       548       15  
Real Estate Banking
    109       88       117       118       125       24       (13 )     197       225       (12 )
Other
    104       97       110       83       72       7       44       201       150       34  
 
                                                                 
Total Commercial Banking revenue
  $ 1,627     $ 1,516     $ 1,611     $ 1,527     $ 1,486       7       9     $ 3,143     $ 2,902       8  
 
                                                                 
 
                                                                               
FINANCIAL RATIOS
                                                                               
ROE
    30 %     28 %     26 %     23 %     35 %                     29 %     27 %        
Overhead ratio
    35       37       35       37       36                       36       37          
 
(a)   Commercial Banking (“CB”) client revenue from investment banking products and commercial card transactions is included in all other income.
 
(b)   Total net revenue included tax-equivalent adjustments from income tax credits related to equity investments in designated community development entities that provide loans to qualified businesses in low-income communities as well as tax-exempt income from municipal bond activity of $67 million, $65 million, $85 million, $59 million, and $49 million for quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and $132 million and $94 million for year-to-date 2011 and 2010, respectively.
 
(c)   Effective January 1, 2011, product revenue from commercial card and standby letters of credit transactions is included in lending. For the quarters ending June 30, 2011 and March 31, 2011, the impact of the change was $114 million and $107 million, respectively, and $221 million for year-to-date 2011. In prior-year quarters, it was reported in treasury services.
 
(d)   Represents the total revenue related to investment banking products sold to CB clients.
 
(e)   Corporate Client Banking was known as Mid-Corporate Banking prior to January 1, 2011.

Page 22


 

JPMORGAN CHASE & CO.
COMMERCIAL BANKING
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except headcount and ratio data)
  (JPMORGAN LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change               2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
SELECTED BALANCE SHEET DATA (period-end)
                                                                               
Loans:
                                                                               
Loans retained
  $ 102,122     $ 99,334     $ 97,900     $ 97,738     $ 95,090       3 %     7 %   $ 102,122     $ 95,090       7  
Loans held-for-sale and loans at fair value
    557       835       1,018       399       446       (33 )     25       557       446       25  
 
                                                                 
Total loans
    102,679       100,169       98,918       98,137       95,536       3       7       102,679       95,536       7  
 
                                                                               
Equity
    8,000       8,000       8,000       8,000       8,000                   8,000       8,000        
 
                                                                               
SELECTED BALANCE SHEET DATA (average)
                                                                               
Total assets
  $ 143,560     $ 140,400     $ 138,041     $ 130,237     $ 133,309       2       8     $ 141,989     $ 133,162       7  
Loans:
                                                                               
Loans retained
    100,857       98,829       97,823       96,657       95,521       2       6       99,849       95,917       4  
Loans held-for-sale and loans at fair value
    1,015       756       612       384       391       34       160       886       344       158  
 
                                                                 
Total loans
    101,872       99,585       98,435       97,041       95,912       2       6       100,735       96,261       5  
Liability balances
    162,769       156,200       147,534       137,853       136,770       4       19       159,503       134,966       18  
Equity
    8,000       8,000       8,000       8,000       8,000                   8,000       8,000        
 
                                                                               
Average loans by client segment:
                                                                               
Middle Market Banking
  $ 40,012     $ 38,207     $ 36,561     $ 35,299     $ 34,424       5       16     $ 39,114     $ 34,173       14  
Commercial Term Lending
    37,729       37,810       38,358       37,509       35,956             5       37,769       36,006       5  
Corporate Client Banking (a)
    13,062       12,374       11,771       11,807       11,875       6       10       12,720       12,065       5  
Real Estate Banking
    7,467       7,607       8,169       8,983       9,814       (2 )     (24 )     7,537       10,124       (26 )
Other
    3,602       3,587       3,576       3,443       3,843             (6 )     3,595       3,893       (8 )
 
                                                                 
Total Commercial Banking loans
  $ 101,872     $ 99,585     $ 98,435     $ 97,041     $ 95,912       2       6     $ 100,735     $ 96,261       5  
 
                                                                 
 
                                                                               
Headcount
    5,140       4,941       4,881       4,805       4,808       4       7       5,140       4,808       7  
 
                                                                               
CREDIT DATA AND QUALITY STATISTICS
                                                                               
Net charge-offs
  $ 40     $ 31     $ 286     $ 218     $ 176       29       (77 )   $ 71     $ 405       (82 )
Nonperforming assets:
                                                                               
Nonaccrual loans:
                                                                               
Nonaccrual loans retained (b)
    1,613       1,925       1,964       2,898       3,036       (16 )     (47 )     1,613       3,036       (47 )
Nonaccrual loans held-for-sale and loans at fair value
    21       30       36       48       41       (30 )     (49 )     21       41       (49 )
 
                                                                 
Total nonaccrual loans
    1,634       1,955       2,000       2,946       3,077       (16 )     (47 )     1,634       3,077       (47 )
Assets acquired in loan satisfactions
    197       179       197       281       208       10       (5 )     197       208       (5 )
 
                                                                 
Total nonperforming assets
    1,831       2,134       2,197       3,227       3,285       (14 )     (44 )     1,831       3,285       (44 )
Allowance for credit losses:
                                                                               
Allowance for loan losses
    2,614       2,577       2,552       2,661       2,686       1       (3 )     2,614       2,686       (3 )
Allowance for lending-related commitments
    187       206       209       241       267       (9 )     (30 )     187       267       (30 )
 
                                                                 
Total allowance for credit losses
    2,801       2,783       2,761       2,902       2,953       1       (5 )     2,801       2,953       (5 )
 
                                                                               
Net charge-off rate
    0.16 %     0.13 %     1.16 %     0.89 %     0.74 %                     0.14 %     0.85 %        
Allowance for loan losses to period-end loans retained
    2.56       2.59       2.61       2.72       2.82                       2.56       2.82          
Allowance for loan losses to nonaccrual loans retained
    162       134       130       92       88                       162       88          
Nonaccrual loans to total period-end loans
    1.59       1.95       2.02       3.00       3.22                       1.59       3.22          
 
(a)   Corporate Client Banking was known as Mid-Corporate Banking prior to January 1, 2011.
 
(b)   Allowance for loan losses of $289 million, $360 million, $340 million, $535 million and $586 million was held against nonaccrual loans retained at June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively.

Page 23


 

     
JPMORGAN CHASE & CO.
TREASURY & SECURITIES SERVICES
FINANCIAL HIGHLIGHTS
(in millions, except ratio and headcount data)
  (JPMORGAN LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change               2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
INCOME STATEMENT
                                                                               
REVENUE
                                                                               
Lending- and deposit-related fees
  $ 314     $ 303     $ 314     $ 318     $ 313       4 %     %   $ 617     $ 624       (1 )%
Asset management, administration and commissions
    726       695       689       644       705       4       3       1,421       1,364       4  
All other income
    143       139       209       210       209       3       (32 )     282       385       (27 )
 
                                                                 
Noninterest revenue
    1,183       1,137       1,212       1,172       1,227       4       (4 )     2,320       2,373       (2 )
Net interest income
    749       703       701       659       654       7       15       1,452       1,264       15  
 
                                                                 
TOTAL NET REVENUE
    1,932       1,840       1,913       1,831       1,881       5       3       3,772       3,637       4  
 
                                                                               
Provision for credit losses
    (2 )     4       10       (2 )     (16 )   NM       88       2       (55 )   NM  
Credit allocation income/(expense) (a)
    32       27       (30 )     (31 )     (30 )     19     NM     59       (60 )   NM  
 
                                                                               
NONINTEREST EXPENSE
                                                                               
Compensation expense
    719       715       679       701       697       1       3       1,434       1,354       6  
Noncompensation expense
    719       647       763       693       684       11       5       1,366       1,334       2  
Amortization of intangibles
    15       15       28       16       18             (17 )     30       36       (17 )
 
                                                                 
TOTAL NONINTEREST EXPENSE
    1,453       1,377       1,470       1,410       1,399       6       4       2,830       2,724       4  
 
                                                                 
 
                                                                               
Income before income tax expense
    513       486       403       392       468       6       10       999       908       10  
Income tax expense
    180       170       146       141       176       6       2       350       337       4  
 
                                                                 
NET INCOME
  $ 333     $ 316     $ 257     $ 251     $ 292       5       14     $ 649     $ 571       14  
 
                                                                 
 
                                                                               
REVENUE BY BUSINESS
                                                                               
Treasury Services
  $ 930     $ 891     $ 953     $ 937     $ 926       4           $ 1,821     $ 1,808       1  
Worldwide Securities Services
    1,002       949       960       894       955       6       5       1,951       1,829       7  
 
                                                                 
TOTAL NET REVENUE
  $ 1,932     $ 1,840     $ 1,913     $ 1,831     $ 1,881       5       3     $ 3,772     $ 3,637       4  
 
                                                                 
 
                                                                               
REVENUE BY GEOGRAPHIC REGION (b)
                                                                               
Asia/Pacific
  $ 299     $ 276     $ 270     $ 256     $ 233       8       28     $ 575     $ 452       27  
Latin America/Caribbean
    80       76       91       50       71       5       13       156       116       34  
Europe/Middle East/Africa
    691       630       624       579       617       10       12       1,321       1,186       11  
North America
    862       858       928       946       960             (10 )     1,720       1,883       (9 )
 
                                                                 
TOTAL NET REVENUE
  $ 1,932     $ 1,840     $ 1,913     $ 1,831     $ 1,881       5       3     $ 3,772     $ 3,637       4  
 
                                                                 
 
                                                                               
TRADE FINANCE LOANS BY GEOGRAPHIC REGION (period-end) (b)
                                                                               
Asia/Pacific
  $ 15,736     $ 14,607     $ 11,834     $ 10,238     $ 9,802       8       61     $ 15,736     $ 9,802       61  
Latin America/Caribbean
    4,553       4,014       3,628       3,357       3,008       13       51       4,553       3,008       51  
Europe/Middle East/Africa
    6,184       5,794       4,874       3,391       2,898       7       113       6,184       2,898       113  
North America
    1,000       1,084       820       820       693       (8 )     44       1,000       693       44  
 
                                                                 
TOTAL TRADE FINANCE LOANS
  $ 27,473     $ 25,499     $ 21,156     $ 17,806     $ 16,401       8       68     $ 27,473     $ 16,401       68  
 
                                                                 
 
                                                                               
FINANCIAL RATIOS
                                                                               
ROE
    19 %     18 %     16 %     15 %     18 %                     19 %     18 %        
Overhead ratio
    75       75       77       77       74                       75       75          
Pretax margin ratio
    27       26       21       21       25                       26       25          
 
                                                                               
SELECTED BALANCE SHEET DATA (period-end)
                                                                               
Loans (c)
  $ 34,034     $ 31,020     $ 27,168     $ 26,899     $ 24,513       10       39     $ 34,034     $ 24,513       39  
Equity
    7,000       7,000       6,500       6,500       6,500             8       7,000       6,500       8  
 
                                                                               
SELECTED BALANCE SHEET DATA (average)
                                                                               
Total assets
  $ 52,688     $ 47,873     $ 46,301     $ 42,445     $ 42,868       10       23     $ 50,294     $ 40,583       24  
Loans (c)
    33,069       29,290       26,941       24,337       22,137       13       49       31,190       20,865       49  
Liability balances
    302,858       265,720       256,661       242,517       246,690       14       23       284,392       247,294       15  
Equity
    7,000       7,000       6,500       6,500       6,500             8       7,000       6,500       8  
 
                                                                               
Headcount
    28,230       28,040       29,073       28,544       27,943       1       1       28,230       27,943       1  
 
(a)   IB manages core credit exposures related to the GCB on behalf of IB and TSS. Effective January 1, 2011, IB and TSS share the economics related to the Firm’s GCB clients. Included within this allocation are net revenues, provision for credit losses, as well as expenses. Prior-year periods reflected a reimbursement to IB for a portion of the total costs of managing the credit portfolio. IB recognizes this credit allocation as a component of all other income.
 
(b)   Revenue and trade finance loans are based on TSS management’s view of the domicile of clients.
 
(c)   Loan balances include trade finance loans, wholesale overdrafts and commercial card. Effective January 1, 2011, the commercial card loan business (of approximately $1.2 billion) that was previously in TSS was transferred to CS. There is no material impact on the financial data; prior-year periods were not revised.

Page 24


 

     
JPMORGAN CHASE & CO.
TREASURY & SECURITIES SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data and where otherwise noted)
  (LOGO)
     TSS firmwide metrics include revenue recorded in the CB, Retail Banking and Asset Management (“AM”) lines of business and excludes FX revenue recorded in IB for TSS-related FX activity. In order to capture the firmwide impact of Treasury Services (“TS”) and TSS products and revenue, management reviews firmwide metrics such as liability balances, revenue and overhead ratios in assessing financial performance for TSS. Firmwide metrics are necessary in order to understand the aggregate TSS business.
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change               2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
TSS FIRMWIDE DISCLOSURES
                                                                               
TS revenue — reported
  $ 930     $ 891     $ 953     $ 937     $ 926       4 %     %   $ 1,821     $ 1,808       1 %
TS revenue reported in CB (a)
    556       542       659       670       665       3       (16 )     1,098       1,303       (16 )
TS revenue reported in other lines of business
    65       63       65       64       62       3       5       128       118       8  
 
                                                                 
TS firmwide revenue (b)
    1,551       1,496       1,677       1,671       1,653       4       (6 )     3,047       3,229       (6 )
Worldwide Securities Services revenue
    1,002       949       960       894       955       6       5       1,951       1,829       7  
 
                                                                 
TSS firmwide revenue (b)
  $ 2,553     $ 2,445     $ 2,637     $ 2,565     $ 2,608       4       (2 )   $ 4,998     $ 5,058       (1 )
 
                                                                 
TS firmwide liability balances (average) (c)
  $ 375,432     $ 339,240     $ 320,745     $ 302,921     $ 303,224       11       24     $ 357,436     $ 304,159       18  
TSS firmwide liability balances (average) (c)
    465,627       421,920       404,195       380,370       383,460       10       21       443,894       382,260       16  
 
                                                                               
TSS FIRMWIDE FINANCIAL RATIOS
                                                                               
TS firmwide overhead ratio (a)(d)
    59 %     56 %     54 %     55 %     54 %                     58 %     55 %        
TSS firmwide overhead ratio (a)(d)
    67       67       66       65       64                       67       65          
 
                                                                               
FIRMWIDE BUSINESS METRICS
                                                                               
Assets under custody (in billions)
  $ 16,945     $ 16,619     $ 16,120     $ 15,863     $ 14,857       2       14     $ 16,945     $ 14,857       14  
Number of:
                                                                               
U.S.$ ACH transactions originated
    959       992       995       978       970       (3 )     (1 )     1,951       1,919       2  
Total U.S.$ clearing volume (in thousands)
    32,274       30,971       32,144       30,779       30,531       4       6       63,245       59,200       7  
International electronic funds
transfer volume (in thousands) (e)
    63,208       60,942       60,882       57,333       58,484       4       8       124,150       114,238       9  
Wholesale check volume
    608       532       525       531       526       14       16       1,140       1,004       14  
Wholesale cards issued (in thousands) (f)
    23,746       23,170       29,785       28,404       28,066       2       (15 )     23,746       28,066       (15 )
 
                                                                               
CREDIT DATA AND QUALITY STATISTICS
                                                                               
Net charge-offs
  $     $     $     $ 1     $                 $     $        
Nonaccrual loans
    3       11       12       14       14       (73 )     (79 )     3       14       (79 )
Allowance for credit losses:
                                                                               
Allowance for loan losses
    74       69       65       54       48       7       54       74       48       54  
Allowance for lending-related commitments
    41       48       51       52       68       (15 )     (40 )     41       68       (40 )
 
                                                                 
Total allowance for credit losses
    115       117       116       106       116       (2 )     (1 )     115       116       (1 )
 
                                                                               
Net charge-off rate
    %     %     %     0.02 %     %                     %     %        
Allowance for loan losses to period-end loans
    0.22       0.22       0.24       0.20       0.20                       0.22       0.20          
Allowance for loan losses to nonaccrual loans
  NM     NM     NM       386       343                     NM       343          
Nonaccrual loans to period-end loans
    0.01       0.04       0.04       0.05       0.06                       0.01       0.06          
 
(a)   Effective January 1, 2011, certain CB revenues were excluded in the TS firmwide metrics; they are instead directly captured within CB’s lending revenue by product. For the quarters ended June 30, 2011 and March 31, 2011, the impact of this change was $114 million and $107 million, respectively, and $221 million for year-to-date 2011. In prior-year periods, these revenues were included in CB’s treasury services revenue by product.
 
(b)   TSS firmwide revenue includes foreign exchange (“FX”) revenue recorded in TSS and FX revenue associated with TSS customers who are FX customers of IB. However, some of the FX revenue associated with TSS customers who are FX customers of IB is not included in TS and TSS firmwide revenue. The total FX revenue generated was $165 million, $160 million, $181 million, $143 million and $175 million for the quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and $325 million and $312 million for year-to-date 2011 and 2010, respectively.
 
(c)   Firmwide liability balances include liability balances recorded in CB.
 
(d)   Overhead ratios have been calculated based on firmwide revenue and TSS and TS expense, respectively, including those allocated to certain other lines of business. FX revenue and expense recorded in IB for TSS-related FX activity are not included in this ratio.
 
(e)   International electronic funds transfer includes non-U.S. dollar Automated Clearing House (“ACH”) and clearing volume.
 
(f)   Wholesale cards issued and outstanding include U.S. domestic commercial, stored value, prepaid and government electronic benefit card products. Effective January 1, 2011, the commercial card portfolio was transferred from TSS to CS.

Page 25


 

     
JPMORGAN CHASE & CO.
ASSET MANAGEMENT
FINANCIAL HIGHLIGHTS
(in millions, except ratio and headcount data)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change               2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
INCOME STATEMENT
                                                                               
REVENUE
                                                                               
Asset management, administration and commissions
  $ 1,818     $ 1,707     $ 1,846     $ 1,498     $ 1,522       7 %     19 %   $ 3,525     $ 3,030       16 %
All other income
    321       313       386       282       177       3       81       634       443       43  
 
                                                                 
Noninterest revenue
    2,139       2,020       2,232       1,780       1,699       6       26       4,159       3,473       20  
Net interest income
    398       386       381       392       369       3       8       784       726       8  
 
                                                                 
TOTAL NET REVENUE
    2,537       2,406       2,613       2,172       2,068       5       23       4,943       4,199       18  
 
                                                                               
Provision for credit losses
    12       5       23       23       5       140       140       17       40       (58 )
 
                                                                               
NONINTEREST EXPENSE
                                                                               
Compensation expense
    1,068       1,039       1,078       914       861       3       24       2,107       1,771       19  
Noncompensation expense
    704       599       679       557       527       18       34       1,303       1,041       25  
Amortization of intangibles
    22       22       20       17       17             29       44       35       26  
 
                                                                 
TOTAL NONINTEREST EXPENSE
    1,794       1,660       1,777       1,488       1,405       8       28       3,454       2,847       21  
 
                                                                 
 
Income before income tax expense
    731       741       813       661       658       (1 )     11       1,472       1,312       12  
Income tax expense
    292       275       306       241       267       6       9       567       529       7  
 
                                                                 
NET INCOME
  $ 439     $ 466     $ 507     $ 420     $ 391       (6 )     12     $ 905     $ 783       16  
 
                                                                 
 
                                                                               
REVENUE BY CLIENT SEGMENT
                                                                               
Private Banking
  $ 1,289     $ 1,317     $ 1,376     $ 1,181     $ 1,153       (2 )     12     $ 2,606     $ 2,303       13  
Institutional
    704       549       675       506       455       28       55       1,253       999       25  
Retail
    544       540       562       485       460       1       18       1,084       897       21  
 
                                                                 
TOTAL NET REVENUE
  $ 2,537     $ 2,406     $ 2,613     $ 2,172     $ 2,068       5       23     $ 4,943     $ 4,199       18  
 
                                                                 
 
                                                                               
FINANCIAL RATIOS
                                                                               
ROE
    27 %     29 %     31 %     26 %     24 %                     28 %     24 %        
Overhead ratio
    71       69       68       69       68                       70       68          
Pretax margin ratio
    29       31       31       30       32                       30       31          
 
                                                                               
SELECTED BALANCE SHEET DATA (period-end)
                                                                               
Loans
  $ 51,747     $ 46,454     $ 44,084     $ 41,408     $ 38,744       11       34     $ 51,747     $ 38,744       34  
Equity
    6,500       6,500       6,500       6,500       6,500                   6,500       6,500        
 
                                                                               
SELECTED BALANCE SHEET DATA (average)
                                                                               
Total assets
  $ 74,206     $ 68,918     $ 69,290     $ 64,911     $ 63,426       8       17     $ 71,577     $ 62,978       14  
Loans
    48,837       44,948       42,296       39,417       37,407       9       31       46,903       37,007       27  
Deposits
    97,509       95,250       89,314       87,841       86,453       2       13       96,386       83,573       15  
Equity
    6,500       6,500       6,500       6,500       6,500                   6,500       6,500        
 
                                                                               
Headcount
    17,963       17,203       16,918       16,510       16,019       4       12       17,963       16,019       12  

Page 26


 

     
JPMORGAN CHASE & CO.
ASSET MANAGEMENT
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data and where otherwise noted)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change               2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
BUSINESS METRICS
                                                                               
Number of:
                                                                               
Client advisors (a)
    2,282       2,288       2,281       2,244       2,083       %     10 %     2,282       2,083       10 %
Retirement planning services participants (in thousands)
    1,613       1,604       1,580       1,665       1,653       1       (2 )     1,613       1,653       (2 )
JPMorgan Securities brokers (a)
    437       431       415       419       403       1       8       437       403       8  
% of customer assets in 4 & 5 Star Funds (b)
    50 %     46 %     49 %     42 %     43 %     9       16       50 %     43 %     16  
% of AUM in 1st and 2nd quartiles: (c)
                                                                               
1 year
    56       57       67       67       58       (2 )     (3 )     56       58       (3 )
3 years
    71       70       72       65       67       1       6       71       67       6  
5 years
    76       77       80       74       78       (1 )     (3 )     76       78       (3 )
 
                                                                               
CREDIT DATA AND QUALITY STATISTICS
                                                                               
Net charge-offs
  $ 33     $ 11     $ 8     $ 13     $ 27       200       22     $ 44     $ 55       (20 )
Nonaccrual loans
    252       254       375       294       309       (1 )     (18 )     252       309       (18 )
Allowance for credit losses:
                                                                               
Allowance for loan losses
    222       257       267       257       250       (14 )     (11 )     222       250       (11 )
Allowance for lending-related commitments
    9       4       4       3       3       125       200       9       3       200  
 
                                                                 
Total allowance for credit losses
    231       261       271       260       253       (11 )     (9 )     231       253       (9 )
Net charge-off rate
    0.27 %     0.10 %     0.08 %     0.13 %     0.29 %                     0.19 %     0.30 %        
Allowance for loan losses to period-end loans
    0.43       0.55       0.61       0.62       0.65                       0.43       0.65          
Allowance for loan losses to nonaccrual loans
    88       101       71       87       81                       88       81          
Nonaccrual loans to period-end loans
    0.49       0.55       0.85       0.71       0.80                       0.49       0.80          
 
(a)   Effective January 1, 2011, the methodology used to determine client advisors was revised, and the prior-year periods have been revised.
 
(b)   Derived from Morningstar for the U.S., the U.K., Luxembourg, France, Hong Kong and Taiwan; and Nomura for Japan.
 
(c)   Quartile ranking sourced from: Lipper for the U.S. and Taiwan; Morningstar for the U.K., Luxembourg, France and Hong Kong; and Nomura for Japan.

Page 27


 

     
JPMORGAN CHASE & CO.
ASSET MANAGEMENT
FINANCIAL HIGHLIGHTS, CONTINUED
(in billions)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
                                            June 30, 2011  
                                            Change  
    Jun 30     Mar 31     Dec 31     Sep 30     Jun 30     Mar 31     Jun 30  
ASSETS UNDER SUPERVISION (a)   2011     2011     2010     2010     2010     2011     2010  
Assets by asset class
                                                       
Liquidity
  $ 476     $ 490     $ 497     $ 521     $ 489       (3 )%     (3 )%
Fixed income
    319       305       289       277       259       5       23  
Equities and multi-asset
    430       421       404       362       322       2       34  
Alternatives
    117       114       108       97       91       3       29  
 
                                             
TOTAL ASSETS UNDER MANAGEMENT
    1,342       1,330       1,298       1,257       1,161       1       16  
Custody/brokerage/administration/deposits
    582       578       542       513       479       1       22  
 
                                             
TOTAL ASSETS UNDER SUPERVISION
  $ 1,924     $ 1,908     $ 1,840     $ 1,770     $ 1,640       1       17  
 
                                             
 
                                                       
Assets by client segment
                                                       
Private Banking
  $ 291     $ 293     $ 284     $ 276     $ 258       (1 )     13  
Institutional (b)
    708       711       703       696       651             9  
Retail (b)
    343       326       311       285       252       5       36  
 
                                             
TOTAL ASSETS UNDER MANAGEMENT
  $ 1,342     $ 1,330     $ 1,298     $ 1,257     $ 1,161       1       16  
 
                                             
 
                                                       
Private Banking
  $ 776     $ 773     $ 731     $ 698     $ 653             19  
Institutional (b)
    709       713       703       697       652       (1 )     9  
Retail (b)
    439       422       406       375       335       4       31  
 
                                             
TOTAL ASSETS UNDER SUPERVISION
  $ 1,924     $ 1,908     $ 1,840     $ 1,770     $ 1,640       1       17  
 
                                             
 
                                                       
Mutual fund assets by asset class
                                                       
Liquidity
  $ 421     $ 436     $ 446     $ 466     $ 440       (3 )     (4 )
Fixed income
    105       99       92       88       79       6       33  
Equities and multi-asset
    176       173       169       151       133       2       32  
Alternatives
    9       8       7       7       8       13       13  
 
                                             
TOTAL MUTUAL FUND ASSETS
  $ 711     $ 716     $ 714     $ 712     $ 660       (1 )     8  
 
                                             
 
(a)   Excludes assets under management of American Century Companies, Inc. in which the Firm had a 40% ownership in the second and first quarters of 2011, 41% in the fourth and third quarters of 2010, and 42% in the second quarter of 2010.
 
(b)   In the second quarter of 2011, the client hierarchy used to determine asset classification was revised, and the prior-year periods have been revised.

Page 28


 

     
JPMORGAN CHASE & CO.
ASSET MANAGEMENT
FINANCIAL HIGHLIGHTS, CONTINUED
(in billions)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
                                            YEAR-TO-DATE  
    2Q11     1Q11     4Q10     3Q10     2Q10     2011     2010  
ASSETS UNDER SUPERVISION (continued)
                                                       
Assets under management rollforward
                                                       
Beginning balance
  $ 1,330     $ 1,298     $ 1,257     $ 1,161     $ 1,219     $ 1,298     $ 1,249  
Net asset flows:
                                                       
Liquidity
    (16 )     (9 )     (25 )     27       (29 )     (25 )     (91 )
Fixed income
    12       16       10       12       12       28       28  
Equities, multi-asset and alternatives
    7       11       13       (1 )     1       18       7  
Market/performance/other impacts
    9       14       43       58       (42 )     23       (32 )
 
                                         
Ending balance
  $ 1,342     $ 1,330     $ 1,298     $ 1,257     $ 1,161     $ 1,342     $ 1,161  
 
                                         
 
                                                       
Assets under supervision rollforward
                                                       
Beginning balance
  $ 1,908     $ 1,840     $ 1,770     $ 1,640     $ 1,707     $ 1,840     $ 1,701  
Net asset flows
    12       31       1       41       (4 )     43       (14 )
Market/performance/other impacts
    4       37       69       89       (63 )     41       (47 )
 
                                         
Ending balance
  $ 1,924     $ 1,908     $ 1,840     $ 1,770     $ 1,640     $ 1,924     $ 1,640  
 
                                         

Page 29


 

     
JPMORGAN CHASE & CO.
ASSET MANAGEMENT
FINANCIAL HIGHLIGHTS, CONTINUED
(in billions, except where otherwise noted)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change               2011 Change  
  2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
INTERNATIONAL METRICS
                                                                               
Total net revenue: (in millions) (a)
                                                                               
Asia/Pacific
  $ 257     $ 246     $ 263     $ 226     $ 214       4 %     20 %   $ 503     $ 436       15 %
Latin America/Caribbean
    251       165       168       125       124       52       102       416       248       68  
Europe/Middle East/Africa
    478       439       481       395       381       9       25       917       766       20  
North America
    1,551       1,556       1,701       1,426       1,349             15       3,107       2,749       13  
 
                                                                 
Total net revenue
  $ 2,537     $ 2,406     $ 2,613     $ 2,172     $ 2,068       5       23     $ 4,943     $ 4,199       18  
 
                                                                               
Assets under management:
                                                                               
Asia/Pacific
  $ 119     $ 115     $ 111     $ 107     $ 95       3       25     $ 119     $ 95       25  
Latin America/Caribbean
    37       35       35       27       24       6       54       37       24       54  
Europe/Middle East/Africa
    298       300       282       258       239       (1 )     25       298       239       25  
North America
    888       880       870       865       803       1       11       888       803       11  
 
                                                                 
Total assets under management
  $ 1,342     $ 1,330     $ 1,298     $ 1,257     $ 1,161       1       16     $ 1,342     $ 1,161       16  
 
                                                                               
Assets under supervision:
                                                                               
Asia/Pacific
  $ 161     $ 155     $ 147     $ 139     $ 127       4       27     $ 161     $ 127       27  
Latin America/Caribbean
    94       88       84       74       68       7       38       94       68       38  
Europe/Middle East/Africa
    353       353       331       307       282             25       353       282       25  
North America
    1,316       1,312       1,278       1,250       1,163             13       1,316       1,163       13  
 
                                                                 
Total assets under supervision
  $ 1,924     $ 1,908     $ 1,840     $ 1,770     $ 1,640       1       17     $ 1,924     $ 1,640       17  
 
(a)   Regional revenue is based on the domicile of clients.

Page 30


 

JPMORGAN CHASE & CO.
CORPORATE/PRIVATE EQUITY
FINANCIAL HIGHLIGHTS
(in millions, except headcount data)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change               2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
INCOME STATEMENT
                                                                               
REVENUE
                                                                               
Principal transactions
  $ 745     $ 1,298     $ 587     $ 1,143     $ (69 )     (43 )%   NM %   $ 2,043     $ 478       327 %
Securities gains
    837       102       1,199       99       990     NM       (15 )     939       1,600       (41 )
All other income
    265       78       (24 )     (29 )     182       240       46       343       306       12  
 
                                                                 
Noninterest revenue
    1,847       1,478       1,762       1,213       1,103       25       67       3,325       2,384       39  
Net interest income
    218       34       (131 )     371       747     NM       (71 )     252       1,823       (86 )
 
                                                                 
TOTAL NET REVENUE (a)
    2,065       1,512       1,631       1,584       1,850       37       12       3,577       4,207       (15 )
 
                                                                               
Provision for credit losses
    (9 )     (10 )     2       (3 )     (2 )     10       (350 )     (19 )     15     NM  
 
                                                                               
NONINTEREST EXPENSE
                                                                               
Compensation expense
    614       657       538       574       770       (7 )     (20 )     1,271       1,245       2  
Noncompensation expense (b)
    2,097       1,143       2,352       1,927       1,468       83       43       3,240       4,509       (28 )
 
                                                                 
Subtotal
    2,711       1,800       2,890       2,501       2,238       51       21       4,511       5,754       (22 )
Net expense allocated to other businesses
    (1,270 )     (1,238 )     (1,191 )     (1,227 )     (1,192 )     (3 )     (7 )     (2,508 )     (2,372 )     (6 )
 
                                                                 
TOTAL NONINTEREST EXPENSE
    1,441       562       1,699       1,274       1,046       156       38       2,003       3,382       (41 )
 
                                                                 
 
                                                                               
Income/(loss) before income tax expense/(benefit)
    633       960       (70 )     313       806       (34 )     (21 )     1,593       810       97  
Income tax expense/(benefit) (c)
    131       238       (99 )     (35 )     153       (45 )     (14 )     369       (71 )   NM  
 
                                                                 
NET INCOME
  $ 502     $ 722     $ 29     $ 348     $ 653       (30 )     (23 )   $ 1,224     $ 881       39  
 
                                                                 
 
                                                                               
MEMO:
                                                                               
TOTAL NET REVENUE
                                                                               
Private equity
  $ 796     $ 699     $ 355     $ 721     $ 48       14     NM     $ 1,495     $ 163     NM  
Corporate
    1,269       813       1,276       863       1,802       56       (30 )     2,082       4,044       (49 )
 
                                                                 
TOTAL NET REVENUE
  $ 2,065     $ 1,512     $ 1,631     $ 1,584     $ 1,850       37       12     $ 3,577     $ 4,207       (15 )
 
                                                                 
 
                                                                               
NET INCOME/(LOSS)
                                                                               
Private equity
  $ 444     $ 383     $ 178     $ 344     $ 11       16     NM     $ 827     $ 66     NM  
Corporate
    58       339       (149 )     4       642       (83 )     (91 )     397       815       (51 )
 
                                                                 
TOTAL NET INCOME
  $ 502     $ 722     $ 29     $ 348     $ 653       (30 )     (23 )   $ 1,224     $ 881       39  
 
                                                                 
 
                                                                               
Headcount
    21,444       20,927       20,030       19,756       19,482       2       10       21,444       19,482       10  
 
(a)   Total net revenue included tax-equivalent adjustments, predominantly due to tax-exempt income from municipal bond investments of $69 million, $64 million, $63 million, $58 million and $57 million for the quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and $133 million and $105 million for year-to-date 2011 and 2010, respectively,
 
(b)   Includes litigation expense of $1.3 billion, $0.4 billion, $1.5 billion, $1.3 billion and $0.7 billion for the quarters ending June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and $1.6 billion and $3.0 billion for year-to-date 2011 and 2010, respectively.
 
(c)   Income tax expense/(benefit) in the third quarter of 2010 includes tax benefits recognized upon the resolution of tax audits.

Page 31


 

JPMORGAN CHASE & CO.
CORPORATE/PRIVATE EQUITY
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions)
  (JPMORGAN CHASE & CO. LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
SUPPLEMENTAL INFORMATION
                                                                               
 
                                                                               
TREASURY and CHIEF INVESTMENT OFFICE (“CIO”)
                                                                               
Securities gains (a)
  $ 837     $ 102     $ 1,199     $ 99     $ 989     NM %     (15 )%   $ 939     $ 1,599       (41 )%
Investment securities portfolio (average)
    335,543       313,319       322,218       321,428       320,578       7       5       324,492       325,553        
Investment securities portfolio (ending)
    318,237       328,013       310,801       334,140       305,288       (3 )     4       318,237       305,288       4  
Mortgage loans (average)
    12,731       11,418       10,117       9,174       8,539       11       49       12,078       8,352       45  
Mortgage loans (ending)
    13,243       12,171       10,739       9,550       8,900       9       49       13,243       8,900       49  
 
                                                                               
PRIVATE EQUITY
                                                                               
Private equity gains/(losses)
                                                                               
Direct investments
                                                                               
Realized gains
  $ 1,219     $ 171     $ 1,039     $ 179     $ 78     NM     NM     $ 1,390     $ 191     NM  
Unrealized gains/(losses) (b)
    (726 )     370       (781 )     561       (7 )   NM     NM       (356 )     (82 )     (334 )
 
                                                                 
Total direct investments
    493       541       258       740       71       (9 )   NM       1,034       109     NM  
Third-party fund investments
    323       186       129       10       4       74     NM       509       102       399  
 
                                                                 
Total private equity gains/(losses) (c)
  $ 816     $ 727     $ 387     $ 750     $ 75       12     NM     $ 1,543     $ 211     NM  
 
                                                                 
 
                                                                               
Private equity portfolio information
                                                                               
Direct investments
                                                                               
Publicly-held securities
                                                                               
Carrying value
  $ 670     $ 731     $ 875     $ 1,152     $ 873       (8 )     (23 )                        
Cost
    595       649       732       985       901       (8 )     (34 )                        
Quoted public value
    721       785       935       1,249       974       (8 )     (26 )                        
Privately-held direct securities
                                                                               
Carrying value
    5,680       7,212       5,882       6,388       5,464       (21 )     4                          
Cost
    6,891       7,731       6,887       6,646       6,507       (11 )     6                          
Third-party fund investments (d)
                                                                               
Carrying value
    2,481       2,179       1,980       1,814       1,782       14       39                          
Cost
    2,464       2,461       2,404       2,356       2,315             6                          
 
                                                                     
Total private equity portfolio
                                                                               
Carrying value
  $ 8,831     $ 10,122     $ 8,737     $ 9,354     $ 8,119       (13 )     9                          
Cost
  $ 9,950     $ 10,841     $ 10,023     $ 9,987     $ 9,723       (8 )     2                          
 
(a)   Reflects repositioning of the Corporate investment securities portfolio.
 
(b)   Unrealized gains/(losses) contain reversals of unrealized gains and losses that were recognized in prior periods and have now been realized.
 
(c)   Included in principal transactions revenue in the Consolidated Statements of Income.
 
(d)   Unfunded commitments to third-party private equity funds were $0.9 billion, $0.9 billion, $1.0 billion, $1.1 billion and $1.2 billion at June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively.

Page 32


 

     
JPMORGAN CHASE & CO.
   
CREDIT-RELATED INFORMATION
(in millions)
  (LOGO OF JPMORGAN AND CHASE & CO.)
   
                                                         
                                            June 30, 2011  
                                            Change  
    Jun 30     Mar 31     Dec 31     Sep 30     Jun 30     Mar 31     Jun 30  
    2011     2011     2010     2010     2010     2011     2010  
CREDIT EXPOSURE
                                                       
Wholesale
                                                       
Loans retained
  $ 244,224     $ 229,648     $ 222,510     $ 217,582     $ 212,987       6 %     15 %
Loans held-for-sale and loans at fair value
    4,599       6,359       5,123       3,015       3,839       (28 )     20  
 
                                             
Total wholesale loans (a)(b)
    248,823       236,007       227,633       220,597       216,826       5       15  
Consumer, excluding credit card
                                                       
Loans, excluding PCI loans and held-for sale loans
                                                       
Home equity
    82,751       85,253       88,385       91,728       94,761       (3 )     (13 )
Prime mortgage, including option ARMs
    74,276       74,682       74,539       74,205       75,023       (1 )     (1 )
Subprime mortgage
    10,441       10,841       11,287       12,009       12,597       (4 )     (17 )
Auto
    46,796       47,411       48,367       48,186       47,548       (1 )     (2 )
Business banking
    17,141       16,957       16,812       16,568       16,604       1       3  
Student and other
    14,770       15,089       15,311       15,583       15,795       (2 )     (6 )
 
                                             
Total loans, excluding PCI loans and loans held-for-sale
    246,175       250,233       254,701       258,279       262,328       (2 )     (6 )
Loans — PCI: (c)
                                                       
Home equity
    23,535       23,973       24,459       24,982       25,471       (2 )     (8 )
Prime mortgage
    16,200       16,725       17,322       17,904       18,512       (3 )     (12 )
Subprime mortgage
    5,187       5,276       5,398       5,496       5,662       (2 )     (8 )
Option ARMs
    24,072       24,791       25,584       26,370       27,256       (3 )     (12 )
 
                                             
Total loans — PCI
    68,994       70,765       72,763       74,752       76,901       (3 )     (10 )
Total loans — retained
    315,169       320,998       327,464       333,031       339,229       (2 )     (7 )
Loans held-for-sale (d)
    221       188       154       467       434       18       (49 )
 
                                             
Total consumer, excluding credit card loans
    315,390       321,186       327,618       333,498       339,663       (2 )     (7 )
 
                                             
 
                                                       
Credit card
                                                       
Loans retained
    125,523       124,791       135,524       136,436       142,994       1       (12 )
Loans held-for-sale
          4,012       2,152                   NM        
 
                                             
Total credit card (b)
    125,523       128,803       137,676       136,436       142,994       (3 )     (12 )
 
                                             
Total consumer loans (e)
    440,913       449,989       465,294       469,934       482,657       (2 )     (9 )
 
                                                       
Total loans
    689,736       685,996       692,927       690,531       699,483       1       (1 )
 
                                                       
Derivative receivables
    77,383       78,744       80,481       97,293       80,215       (2 )     (4 )
Receivables from customers and interests in purchased receivables (f)
    32,678       38,230       32,932       26,025       24,802       (15 )     32  
 
                                             
Total credit-related assets
    110,061       116,974       113,413       123,318       105,017       (6 )     5  
Wholesale lending-related commitments
    365,689       355,561       346,079       338,612       324,552       3       13  
 
                                             
TOTAL
  $ 1,165,486     $ 1,158,531     $ 1,152,419     $ 1,152,461     $ 1,129,052       1       3  
 
                                             
Memo: Total by category
                                                       
Total wholesale exposure (g)
  $ 724,573     $ 708,542     $ 687,125     $ 682,527     $ 646,395       2       12  
Total consumer loans (h)
    440,913       449,989       465,294       469,934       482,657       (2 )     (9 )
 
                                             
Total
  $ 1,165,486     $ 1,158,531     $ 1,152,419     $ 1,152,461     $ 1,129,052       1       3  
 
                                             
 
(a)   Includes IB, CB, TSS, AM and Corporate/Private Equity.
 
(b)   Effective January 1, 2011, the commercial card business that was previously in TSS was transferred to CS. There is no material impact on the financial data; prior-year periods were not revised.
 
(c)   PCI loans represent loans acquired in the Washington Mutual transaction for which a deterioration in credit quality occurred between the origination date and JPMorgan Chase’s acquisition date. These loans were initially recorded at fair value and accrete interest income over the estimated lives of the underlying loans as long as cash flows are reasonably estimable, even if the underlying loans are contractually past due.
 
(d)   Included prime mortgages of $221 million, $188 million, $154 million, $428 million and $185 million at June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and student loans of $39 million and $249 million at September 30, 2010 and June 30, 2010, respectively (all other periods presented were zero).
 
(e)   Includes RFS, CS and residential real estate loans reported in Corporate/Private Equity.
 
(f)   Receivables from customers represent primarily margin loans to prime and retail brokerage customers, which are included in accrued interest and accounts receivable on the Consolidated Balance Sheets.
 
(g)   Primarily represents total wholesale loans, wholesale lending-related commitments, derivative receivables and receivables from customers.
 
(h)   Represents total consumer loans and excludes consumer lending-related commitments.
 
   

Page 33


 

     
JPMORGAN CHASE & CO.
   
CREDIT-RELATED INFORMATION, CONTINUED
(in millions, except ratio data)
  (LOGO OF JPMORGAN AND CHASE & CO.)
   
                                                         
                                            June 30, 2011  
                                            Change  
    Jun 30     Mar 31     Dec 31     Sep 30     Jun 30     Mar 31     Jun 30  
    2011     2011     2010     2010     2010     2011     2010  
NONPERFORMING ASSETS AND RATIOS
                                                       
Wholesale
                                                       
Loans retained
  $ 3,362     $ 4,578     $ 5,510     $ 5,231     $ 5,285       (27 )%     (36 )%
Loans held-for-sale and loans at fair value
    214       289       496       409       375       (26 )     (43 )
 
                                             
Total wholesale loans
    3,576       4,867       6,006       5,640       5,660       (27 )     (37 )
 
                                             
 
                                                       
Consumer, excluding credit card
                                                       
Home equity
    1,308       1,263       1,263       1,251       1,211       4       8  
Prime mortgage, including option ARMs
    4,024       4,166       4,320       4,857       5,062       (3 )     (21 )
Subprime mortgage
    2,058       2,106       2,210       2,649       3,115       (2 )     (34 )
Auto
    111       120       141       145       155       (8 )     (28 )
Business banking
    770       810       832       895       905       (5 )     (15 )
Student and other
    79       107       67       64       68       (26 )     16  
 
                                             
Total consumer, excluding credit card
    8,350       8,572       8,833       9,861       10,516       (3 )     (21 )
Total credit card
    2       2       2       2       3             (33 )
Total consumer nonaccrual loans (a)(b)
    8,352       8,574       8,835       9,863       10,519       (3 )     (21 )
 
                                             
Total nonaccrual loans
    11,928       13,441       14,841       15,503       16,179       (11 )     (26 )
 
                                             
 
Derivative receivables
    22       21       34       255       315       5       (93 )
Assets acquired in loan satisfactions
    1,290       1,524       1,682       1,898       1,662       (15 )     (22 )
 
                                             
Total nonperforming assets (a)
    13,240       14,986       16,557       17,656       18,156       (12 )     (27 )
Wholesale lending-related commitments (c)
    793       895       1,005       1,344       1,195       (11 )     (34 )
 
                                             
Total (a)
  $ 14,033     $ 15,881     $ 17,562     $ 19,000     $ 19,351       (12 )     (27 )
 
                                             
 
                                                       
Total nonaccrual loans to total loans
    1.73 %     1.96 %     2.14 %     2.25 %     2.31 %                
Total wholesale nonaccrual loans to total wholesale loans
    1.44       2.06       2.64       2.56       2.61                  
Total consumer, excluding credit card nonaccrual loans to total consumer, excluding credit card loans
    2.65       2.67       2.70       2.96       3.10                  
 
                                                       
NONPERFORMING ASSETS BY LOB
                                                       
Investment Bank
  $ 1,788     $ 2,741     $ 3,770     $ 2,789     $ 2,726       (35 )     (34 )
Retail Financial Services (b)
    9,264       9,755       10,121       11,255       11,731       (5 )     (21 )
Card Services
    2       2       2       2       3             (33 )
Commercial Banking
    1,831       2,134       2,197       3,227       3,285       (14 )     (44 )
Treasury & Securities Services
    3       11       12       14       14       (73 )     (79 )
Asset Management
    264       263       382       299       337             (22 )
Corporate/Private Equity (d)
    88       80       73       70       60       10       47  
 
                                             
TOTAL
  $ 13,240     $ 14,986     $ 16,557     $ 17,656     $ 18,156       (12 )     (27 )
 
                                             
 
(a)   At June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $9.1 billion, $8.8 billion, $9.4 billion, $9.2 billion and $8.9 billion, respectively, that are 90 or more days past due; (2) real estate owned insured by U.S. government agencies of $2.4 billion, $2.3 billion, $1.9 billion, $1.7 billion and $1.4 billion, respectively; and (3) student loans insured by U.S. government agencies under the FFELP of $558 million, $615 million, $625 million, $572 million and $447 million, respectively, that are 90 or more days past due. These amounts are excluded as reimbursement of insured amounts is proceeding normally. In addition, the Firm’s policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance issued by the Federal Financial Institutions Examination Council (“FFIEC”). Credit card loans are charged off by the end of the month in which the account becomes 180 days past due or within 60 days from receiving notification about a specified event (e.g., bankruptcy of the borrower), whichever is earlier.
 
(b)   Excludes PCI loans acquired as part of the Washington Mutual transaction, which are accounted for on a pool basis. Since each pool is accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, the past-due status of the pools, or that of the individual loans within the pools, is not meaningful. Because the Firm is recognizing interest income on each pool of loans, they are all considered to be performing. Also excludes loans held-for-sale and loans at fair value.
 
(c)   The amounts in nonperforming represent unfunded commitments that are risk rated as nonaccrual.
 
(d)   Predominantly relates to retained prime mortgage loans.

Page 34


 

     
JPMORGAN CHASE & CO.
   
CREDIT-RELATED INFORMATION, CONTINUED
(in millions, except ratio data)
  (LOGO OF JPMORGAN AND CHASE & CO.)
   
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
GROSS CHARGE-OFFS
                                                                               
Wholesale loans
  $ 134     $ 253     $ 414     $ 297     $ 264       (47) %     (49 )%   $ 387     $ 1,278       (70 )%
Consumer loans, excluding credit card
    1,357       1,460       2,277       1,677       1,874       (7 )     (28 )     2,817       4,429       (36 )
Credit card loans
    2,131       2,631       2,980       3,485       4,063       (19 )     (48 )     4,762       8,945       (47 )
 
                                                                 
Total loans
  $ 3,622     $ 4,344     $ 5,671     $ 5,459     $ 6,201       (17 )     (42 )   $ 7,966     $ 14,652       (46 )
 
                                                                 
 
                                                                               
RECOVERIES
                                                                               
Wholesale loans
  $ 54     $ 88     $ 143     $ 31     $ 33       (39 )     64     $ 142     $ 88       61  
Consumer loans, excluding credit card
    144       131       115       131       112       10       29       275       228       21  
Credit card loans
    321       405       309       352       342       (21 )     (6 )     726       712       2  
 
                                                                 
Total loans
  $ 519     $ 624     $ 567     $ 514     $ 487       (17 )     7     $ 1,143     $ 1,028       11  
 
                                                                 
 
                                                                               
NET CHARGE-OFFS
                                                                               
Wholesale loans
  $ 80     $ 165     $ 271     $ 266     $ 231       (52 )     (65 )   $ 245     $ 1,190       (79 )
Consumer loans, excluding credit card
    1,213       1,329       2,162 (b)     1,546       1,762       (9 )     (31 )     2,542       4,201       (39 )
Credit card loans
    1,810       2,226       2,671       3,133       3,721       (19 )     (51 )     4,036       8,233       (51 )
 
                                                                 
Total loans
  $ 3,103     $ 3,720     $ 5,104 (b)   $ 4,945     $ 5,714       (17 )     (46 )   $ 6,823     $ 13,624       (50 )
 
                                                                 
 
                                                                               
NET CHARGE-OFF RATES
                                                                               
Wholesale retained loans
    0.14 %     0.30 %     0.49 %     0.49 %     0.44 %                     0.21 %     1.14 %        
Consumer retained loans, excluding credit card
    1.53       1.66       2.60 (b)     1.83       2.06                       1.60       2.44          
Credit card retained loans
    5.82       6.97       7.85       8.87       10.20                       6.40       10.99          
Total retained loans
    1.83       2.22       2.95 (b)     2.84       3.28                       2.02       3.88          
Consumer retained loans, excluding credit card and PCI loans (a)
    1.96       2.14       3.34 (b)     2.36       2.66                       2.05       3.16          
Consumer retained loans, excluding PCI loans (a)
    3.25       3.77       4.89       4.64       5.34                       3.52       5.98          
Total retained loans, excluding PCI loans (a)
    2.04       2.48       3.31 (b)     3.19       3.69                       2.26       4.36          
 
                                                                               
Memo: Average Retained Loans
                                                                               
Wholesale loans
  $ 237,511     $ 226,544     $ 219,750     $ 213,979     $ 209,016       5       14     $ 232,058     $ 210,300       10  
Consumer retained loans, excluding credit card
    317,862       323,961       330,524       336,078       343,847       (2 )     (8 )     320,894       347,483       (8 )
Credit card retained loans
    124,762       129,535       134,999       140,059       146,302       (4 )     (15 )     127,136       151,020       (16 )
 
                                                                 
Total average retained loans
  $ 680,135     $ 680,040     $ 685,273     $ 690,116     $ 699,165             (3 )   $ 680,088     $ 708,803       (4 )
 
                                                                 
 
                                                                               
Consumer retained loans, excluding credit card and PCI loans (a)
  $ 248,028     $ 252,403     $ 256,884     $ 260,394     $ 265,818       (2 )     (7 )   $ 250,203     $ 268,365       (7 )
Consumer retained loans, excluding PCI loans (a)
    372,790       381,938       391,883       400,453       412,120       (2 )     (10 )     377,339       419,384       (10 )
Total retained loans, excluding PCI loans (a)
    610,246       608,432       611,572       614,346       621,035             (2 )     609,344       629,574       (3 )
 
(a)   Charge-offs are not recorded on PCI loans until actual losses exceed estimated losses that were recorded as purchase accounting adjustments at the time of acquisition. To date, no charge-offs have been recorded for these loans.
 
(b)   Net charge-offs and net charge-off rates for the fourth quarter of 2010 include the effect of $632 million of charge-offs related to an adjustment of the estimated net realizable value of the collateral underlying delinquent residential home loans. Excluding this adjustment, net charge-offs for the fourth quarter of 2010 were $1.5 billion for total consumer, excluding credit card loans, and $4.5 billion for total loans. Net charge-off rates excluding this adjustment were 1.84% for total consumer, excluding credit card, 2.59% for total retained loans, 2.36% for total consumer, excluding credit card and PCI loans, and 2.90% for total retained loans, excluding PCI loans.

Page 35


 

     
JPMORGAN CHASE & CO.
   
CREDIT-RELATED INFORMATION, CONTINUED
(in millions)
  (LOGO OF JPMORGAN AND CHASE & CO.)
   
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
SUMMARY OF CHANGES IN THE ALLOWANCES
                                                                               
ALLOWANCE FOR LOAN LOSSES
                                                                               
Beginning balance
  $ 29,750     $ 32,266     $ 34,161     $ 35,836     $ 38,186       (8) %     (22 )%   $ 32,266     $ 31,602       2 %
Cumulative effect of change in accounting principles (a)
                                                    7,494     NM
Net charge-offs
    3,103       3,720       5,104       4,945       5,714       (17 )     (46 )     6,823       13,624       (50)
Provision for loan losses
    1,872       1,196       3,207       3,244       3,380       57       (45 )     3,068       10,371       (70)
Other
    1       8       2       26       (16 )     (88 )   NM     9       (7 )   NM
 
                                                                 
Ending balance
  $ 28,520     $ 29,750     $ 32,266     $ 34,161     $ 35,836       (4 )     (20 )   $ 28,520     $ 35,836       (20)
 
                                                                 
 
                                                                               
ALLOWANCE FOR LENDING-RELATED COMMITMENTS
                                                                               
Beginning balance
  $ 688     $ 717     $ 873     $ 912     $ 940       (4 )     (27 )   $ 717     $ 939       (24)
Cumulative effect of change in accounting principles (a)
                                                    (18 )   NM
Provision for lending-related commitments
    (62 )     (27 )     (164 )     (21 )     (17 )     (130 )     (265 )     (89 )     2     NM
Other
          (2 )     8       (18 )     (11 )   NM   NM     (2 )     (11 )     82
 
                                                                 
Ending balance
  $ 626     $ 688     $ 717     $ 873     $ 912       (9 )     (31 )   $ 626     $ 912       (31)
 
                                                                 
 
                                                                               
ALLOWANCE FOR LOAN LOSSES BY LOB
                                                                               
Investment Bank
  $ 1,178     $ 1,330     $ 1,863     $ 1,976     $ 2,149       (11 )     (45 )                        
Retail Financial Services
    16,358       16,453       16,453       16,154       16,152       (1 )     1                          
Card Services
    8,042       9,041       11,034       13,029       14,524       (11 )     (45 )                        
Commercial Banking
    2,614       2,577       2,552       2,661       2,686       1       (3 )                        
Treasury & Securities Services
    74       69       65       54       48       7       54                          
Asset Management
    222       257       267       257       250       (14 )     (11 )                        
Corporate/Private Equity
    32       23       32       30       27       39       19                          
 
                                                                     
Total
  $ 28,520     $ 29,750     $ 32,266     $ 34,161     $ 35,836       (4 )     (20 )                        
 
                                                                     
 
(a)   Effective January 1, 2010, the Firm adopted accounting guidance related to VIEs. Upon the adoption of the guidance, the Firm consolidated its Firm-sponsored credit card securitization trusts, its Firm-administered multi-seller conduits and certain other consumer loan securitization entities, primarily mortgage-related. As a result of the consolidation, $7.5 billion of allowance for loan losses were recorded on balance sheet with the consolidation of these entities.

Page 36


 

     
JPMORGAN CHASE & CO.
   
CREDIT-RELATED INFORMATION, CONTINUED
(in millions, except ratio data)
  (JPMORGAN LOGO)
                                                         
    QUARTERLY TRENDS  
                                            2Q11 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10  
ALLOWANCE COMPONENTS AND RATIOS
                                                       
ALLOWANCE FOR LOAN LOSSES
                                                       
Wholesale
                                                       
Asset specific
  $ 749     $ 1,030     $ 1,574     $ 1,246     $ 1,324       (27) %     (43 )%
Formula-based
    3,342       3,204       3,187       3,717       3,824       4       (13 )
 
                                             
Total wholesale
    4,091       4,234       4,761       4,963       5,148       (3 )     (21 )
 
                                             
Consumer, excluding credit card
                                                       
Asset specific (a)(b)
    1,049       1,067       1,075       1,088       1,091       (2 )     (4 )
Formula-based (b)
    10,397       10,467       10,455       12,270       12,262       (1 )     (15 )
PCI
    4,941       4,941       4,941       2,811       2,811             76  
 
                                             
Total consumer, excluding credit card
    16,387       16,475       16,471       16,169       16,164       (1 )     1  
 
                                             
Credit card
                                                       
Asset specific (b)
    3,451       3,819       4,069       4,573       4,846       (10 )     (29 )
Formula-based (b)
    4,591       5,222       6,965       8,456       9,678       (12 )     (53 )
 
                                             
Total credit card
    8,042       9,041       11,034       13,029       14,524       (11 )     (45 )
 
                                             
Total consumer
    24,429       25,516       27,505       29,198       30,688       (4 )     (20 )
 
                                             
Total allowance for loan losses
    28,520       29,750       32,266       34,161       35,836       (4 )     (20 )
Allowance for lending-related commitments
    626       688       717       873       912       (9 )     (31 )
 
                                             
Total allowance for credit losses
  $ 29,146     $ 30,438     $ 32,983     $ 35,034     $ 36,748       (4 )     (21 )
 
                                             
 
                                                       
CREDIT RATIOS
                                                       
Wholesale allowance to total wholesale retained loans
    1.68 %     1.84 %     2.14 %     2.28 %     2.42 %                
Consumer, excluding credit card allowance, to total consumer, excluding credit card retained loans
    5.20       5.13       5.03       4.86       4.76                  
Credit card allowance to total credit card retained loans
    6.41       7.24       8.14       9.55       10.16                  
Allowance to total retained loans
    4.16       4.40       4.71       4.97       5.15                  
Consumer, excluding credit card allowance, to consumer, excluding credit card retained nonaccrual loans (c)
    196       192       186       164       154                  
Allowance, excluding credit card allowance, to retained non- accrual loans, excluding credit card nonaccrual loans (c)
    175       157       148       140       135                  
Allowance to total retained nonaccrual loans
    243       226       225       226       227                  
 
                                                       
CREDIT RATIOS excluding PCI loans (d)
                                                       
Consumer, excluding credit card allowance, to total consumer, excluding credit card retained loans
    4.65       4.61       4.53       5.17       5.09                  
Allowance to total retained loans
    3.83       4.10       4.46       5.12       5.34                  
Consumer, excluding credit card allowance, to consumer, excluding credit card retained nonaccrual loans (c)
    137       135       131       135       127                  
Allowance, excluding credit card allowance to retained non- accrual loans, excluding credit card nonaccrual loans (c)
    133       120       114       121       117                  
Allowance to total retained nonaccrual loans
    201       189       190       208       209                  
 
(a)   The asset-specific consumer, excluding credit card allowance for loan losses, includes troubled debt restructuring reserves of $962 million, $970 million, $985 million, $980 million and $946 million at June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively.
 
(b)   At December 31, 2010, the Firm’s allowance for loan losses on all impaired credit card loans was reclassified to the asset-specific allowance. This reclassification had no incremental impact on the Firm’s allowance for loan losses. Prior periods have been revised to reflect the current presentation.
 
(c)   The Firm’s policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance. Under guidance issued by the FFIEC, credit card loans are charged off by the end of the month in which the account becomes 180 days past due or within 60 days from receiving notification about a specified event (e.g., bankruptcy of the borrower), whichever is earlier.
 
(d)   Excludes the impact of PCI loans that were acquired as part of the Washington Mutual transaction.

Page 37


 

     
JPMORGAN CHASE & CO.
CREDIT-RELATED INFORMATION, CONTINUED
(in millions)
  (JPMORGAN LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
PROVISION FOR CREDIT LOSSES
                                                                               
LOANS
                                                                               
Investment Bank
  $ (142 )   $ (409 )   $ (140 )   $ (158 )   $ (418 )     65 %     66 %   $ (551 )   $ (895 )     38 %
Commercial Banking
    73       51       184       192       (143 )     43     NM       124       61       103  
Treasury & Securities Services
    5       7       11       6       (8 )     (29 )     NM       12       (39 )     NM  
Asset Management
    7       5       22       23       15       40       (53 )     12       46       (74 )
Corporate/Private Equity
    2       (13 )           (1 )     (1 )     NM       NM       (11 )     15       NM  
 
                                                                 
Total wholesale
    (55 )     (359 )     77       62       (555 )     85       90       (414 )     (812 )     49  
 
                                                                 
Retail Financial Services
    1,128       1,326       2,457       1,551       1,715       (15 )     (34 )     2,454       5,450       (55 )
Corporate/Private Equity
    (11 )     3       2       (2 )     (1 )     NM       NM       (8 )           NM  
 
                                                                 
Total consumer, excluding credit card
    1,117       1,329       2,459       1,549       1,714       (16 )     (35 )     2,446       5,450       (55 )
Card Services
    810       226       671       1,633       2,221       258       (64 )     1,036       5,733       (82 )
 
                                                                 
Total consumer
    1,927       1,555       3,130       3,182       3,935       24       (51 )     3,482       11,183       (69 )
 
                                                                 
Total provision for loan losses
  $ 1,872     $ 1,196     $ 3,207     $ 3,244     $ 3,380       57       (45 )   $ 3,068     $ 10,371       (70 )
 
                                                                 
 
                                                                               
LENDING-RELATED COMMITMENTS
                                                                               
Investment Bank
  $ (41 )   $ (20 )   $ (131 )   $ 16     $ 93       (105 )     NM     $ (61 )   $ 108       NM  
Commercial Banking
    (19 )     (4 )     (32 )     (26 )     (92 )     (375 )     79       (23 )     (82 )     72  
Treasury & Securities Services
    (7 )     (3 )     (1 )     (8 )     (8 )     (133 )     13       (10 )     (16 )     38  
Asset Management
    5             1             (10 )     NM       NM       5       (6 )     NM  
Corporate/Private Equity
                                                           
 
                                                                 
Total wholesale
    (62 )     (27 )     (163 )     (18 )     (17 )     (130 )     (265 )     (89 )     4       NM  
 
                                                                 
Retail Financial Services
                (1 )     (3 )                             (2 )     NM  
Corporate/Private Equity
                                                           
 
                                                                 
Total consumer, excluding credit card
                (1 )     (3 )                             (2 )     NM  
Card Services
                                                           
 
                                                                 
Total consumer
                (1 )     (3 )                             (2 )     NM  
 
                                                                 
Total provision for lending-related commitments
  $ (62 )   $ (27 )   $ (164 )   $ (21 )   $ (17 )     (130 )     (265 )   $ (89 )   $ 2       NM  
 
                                                                 
 
TOTAL PROVISION FOR CREDIT LOSSES
                                                                               
Investment Bank
  $ (183 )   $ (429 )   $ (271 )   $ (142 )   $ (325 )     57       44     $ (612 )   $ (787 )     22  
Commercial Banking
    54       47       152       166       (235 )     15       NM       101       (21 )     NM  
Treasury & Securities Services
    (2 )     4       10       (2 )     (16 )     NM       88       2       (55 )     NM  
Asset Management
    12       5       23       23       5       140       140       17       40       (58 )
Corporate/Private Equity
    2       (13 )           (1 )     (1 )     NM       NM       (11 )     15       NM  
 
                                                                 
Total wholesale
    (117 )     (386 )     (86 )     44       (572 )     70       80       (503 )     (808 )     38  
 
                                                                 
Retail Financial Services
    1,128       1,326       2,456       1,548       1,715       (15 )     (34 )     2,454       5,448       (55 )
Corporate/Private Equity
    (11 )     3       2       (2 )     (1 )     NM       NM       (8 )           NM  
 
                                                                 
Total consumer, excluding credit card
    1,117       1,329       2,458       1,546       1,714       (16 )     (35 )     2,446       5,448       (55 )
Card Services
    810       226       671       1,633       2,221       258       (64 )     1,036       5,733       (82 )
 
                                                                 
Total consumer
    1,927       1,555       3,129       3,179       3,935       24       (51 )     3,482       11,181       (69 )
 
                                                                 
Total provision for credit losses
  $ 1,810     $ 1,169     $ 3,043     $ 3,223     $ 3,363       55       (46 )   $ 2,979     $ 10,373       (71 )
 
                                                                 

Page 38


 

     
JPMORGAN CHASE & CO.
MARKET RISK-RELATED INFORMATION
(in millions)
  (JPMORGAN LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
95% CONFIDENCE LEVEL- AVERAGE IB TRADING VAR, CREDIT PORTFOLIO VAR AND OTHER VAR
                                                                               
IB VaR by risk type:
                                                                               
Fixed income
  $ 45     $ 49     $ 53     $ 72     $ 64       (8 )%     (30 )%   $ 47     $ 66       (29 )%
Foreign exchange
    9       11       10       9       10       (18 )     (10 )     10       12       (17 )
Equities
    25       29       23       21       20       (14 )     25       27       22       23  
Commodities and other
    16       13       14       13       20       23       (20 )     15       18       (17 )
Diversification benefit to IB trading VaR (a)
    (37 )     (38 )     (38 )     (38 )     (42 )     3       12       (38 )     (46 )     17  
 
                                                                 
IB Trading VaR (b)
    58       64       62       77       72       (9 )     (19 )     61       72       (15 )
 
                                                                               
Credit portfolio VaR (c)
    27       26       26       30       27       4             27       23       17  
Diversification benefit to IB trading and credit portfolio VaR (a)
    (8 )     (7 )     (10 )     (8 )     (9 )     (14 )     11       (8 )     (9 )     11  
 
                                                                 
Total IB trading and credit portfolio VaR
    77       83       78       99       90       (7 )     (14 )     80       86       (7 )
 
                                                                 
 
                                                                               
Mortgage Banking VaR (d)
    20       16       17       24       24       25       (17 )     18       25       (28 )
Chief Investment Office (“CIO”) VaR (e)
    51       60       49       53       72       (15 )     (29 )     56       71       (21 )
Diversification benefit to total other VaR (a)
    (10 )     (14 )     (10 )     (15 )     (14 )     29       29       (12 )     (14 )     14  
 
                                                                 
Total other VaR
    61       62       56       62       82       (2 )     (26 )     62       82       (24 )
 
                                                                 
 
                                                                               
Diversification benefit to total IB and other VaR (a)
    (44 )     (57 )     (39 )     (52 )     (79 )     23       44       (51 )     (73 )     30  
 
                                                                 
Total IB and other VaR (f)
  $ 94     $ 88     $ 95     $ 109     $ 93       7       1     $ 91     $ 95       (4 )
 
                                                                 
 
(a)   Average value-at-risk (“VaR”) was less than the sum of the VaR of the components described above, which is due to portfolio diversification. The diversification effect reflects the fact that the risks were not perfectly correlated. The risk of a portfolio of positions is therefore usually less than the sum of the risks of the positions themselves.
 
(b)   IB Trading VaR includes substantially all trading activities in IB, including the credit spread sensitivity of certain mortgage products and syndicated lending facilities that the Firm intends to distribute; however, particular risk parameters of certain products are not fully captured, for example, correlation risk. IB Trading VaR does not include the debit valuation adjustments (“DVA”) taken on derivative and structured liabilities to reflect the credit quality of the Firm.
 
(c)   Credit portfolio VaR includes the derivative credit valuation adjustments (“CVA”), hedges of the CVA and mark-to-market (“MTM”) hedges of the retained loan portfolio, which are all reported in principal transactions revenue. This VaR does not include the retained loan portfolio, which is not MTM.
 
(d)   Mortgage Banking VaR includes the Firm’s mortgage pipeline and warehouse, MSR and all related hedges.
 
(e)   CIO VaR includes positions, primarily in debt securities and credit products, used to manage structural risk and other risks, including interest rate, credit and mortgage risks arising from the Firm’s ongoing business activities.
 
(f)   Total IB and other VaR excludes the retained credit portfolio, which is not marked to market (but it does include hedges of those positions), and certain nontrading activity, such as principal investing (e.g., mezzanine financing, tax-oriented investments, etc.), and certain securities and investments held by Corporate/Private Equity, including private equity investments, capital management positions and longer-term corporate investments managed by the CIO.

Page 39


 

     
JPMORGAN CHASE & CO.
CAPITAL AND OTHER SELECTED BALANCE SHEET ITEMS
(in millions, except ratio data)
  (JPMORGAN LOGO)
                                                                                 
                                            June 30, 2011              
                                            Change     YEAR-TO-DATE  
    Jun 30     Mar 31     Dec 31     Sep 30     Jun 30     Mar 31     Jun 30                     2011 Change  
    2011     2011     2010     2010     2010     2011     2010     2011     2010     2010  
CAPITAL
                                                                               
Tier 1 capital
  $ 148,880 (e)   $ 147,234     $ 142,450     $ 139,381     $ 137,077       1 %     9 %                        
Total capital
    187,881 (e)     186,417       182,216       180,740       178,293       1       5                          
Tier 1 common capital (a)
    121,209 (e)     119,598       114,763       110,842       108,175       1       12                          
Risk-weighted assets
    1,197,280 (e)     1,192,536       1,174,978       1,170,158       1,131,030             6                          
Adjusted average assets (b)
    2,129,510 (e)     2,041,153       2,024,515       1,975,479       1,983,839       4       7                          
Tier 1 capital ratio
    12.4% (e)     12.3 %     12.1 %     11.9 %     12.1 %                                        
Total capital ratio
    15.7 (e)     15.6       15.5       15.4       15.8                                          
Tier 1 common capital ratio (a)
    10.1 (e)     10.0       9.8       9.5       9.6                                          
Tier 1 leverage ratio
    7.0 (e)     7.2       7.0       7.1       6.9                                          
 
                                                                               
TANGIBLE COMMON EQUITY (period-end) (c)
                                                                               
Common stockholders’ equity
  $ 175,079     $ 172,798     $ 168,306     $ 166,030     $ 162,968       1       7                          
Less: Goodwill
    48,882       48,856       48,854       48,736       48,320             1                          
Less: Other intangible assets
    3,679       3,857       4,039       3,982       4,178       (5 )     (12 )                        
Add: Deferred tax liabilities (d)
    2,632       2,603       2,586       2,656       2,584       1       2                          
 
                                                                     
Total tangible common equity
  $ 125,150     $ 122,688     $ 117,999     $ 115,968     $ 113,054       2       11                          
 
                                                                     
 
                                                                               
TANGIBLE COMMON EQUITY (average) (c)
                                                                               
Common stockholders’ equity
  $ 174,077     $ 169,415     $ 166,812     $ 163,962     $ 159,069       3       9     $ 171,759     $ 157,590       9 %
Less: Goodwill
    48,834       48,846       48,831       48,745       48,348             1       48,840       48,445       1  
Less: Other intangible assets
    3,738       3,928       4,054       4,094       4,265       (5 )     (12 )     3,833       4,285       (11 )
Add: Deferred tax liabilities (d)
    2,618       2,595       2,621       2,620       2,564       1       2       2,607       2,553       2  
 
                                                                 
Total tangible common equity
  $ 124,123     $ 119,236     $ 116,548     $ 113,743     $ 109,020       4       14     $ 121,693     $ 107,413       13  
 
                                                                 
 
                                                                               
INTANGIBLE ASSETS (period-end)
                                                                               
Goodwill
  $ 48,882     $ 48,856     $ 48,854     $ 48,736     $ 48,320             1                          
Mortgage servicing rights
    12,243       13,093       13,649       10,305       11,853       (6 )     3                          
Purchased credit card relationships
    744       820       897       974       1,051       (9 )     (29 )                        
All other intangibles
    2,935       3,037       3,142       3,008       3,127       (3 )     (6 )                        
 
                                                                     
Total intangibles
  $ 64,804     $ 65,806     $ 66,542     $ 63,023     $ 64,351       (2 )     1                          
 
                                                                     
 
                                                                               
DEPOSITS (period-end)
                                                                               
U.S. offices:
                                                                               
Noninterest-bearing
  $ 287,654     $ 244,136     $ 228,555     $ 219,302     $ 208,064       18       38                          
Interest-bearing
    469,618       468,654       455,237       435,405       433,764             8                          
Non-U.S. offices:
                                                                               
Noninterest-bearing
    12,496       11,644       10,917       10,646       9,094       7       37                          
Interest-bearing
    278,917       271,395       235,660       237,785       236,883       3       18                          
 
                                                                     
Total deposits
  $ 1,048,685     $ 995,829     $ 930,369     $ 903,138     $ 887,805       5       18                          
 
                                                                     
 
(a)   The Firm uses Tier 1 common capital along with the other capital measures to assess and monitor its capital position. The Tier 1 common capital ratio, a non-GAAP financial measure, is Tier 1 common capital divided by risk-weighted assets. For further discussion of Tier 1 common capital ratio, see page 43.
 
(b)   Adjusted average assets, for purposes of calculating the leverage ratio, include total quarterly average assets adjusted for unrealized gains/(losses) on securities, less deductions for disallowed goodwill and other intangible assets, investments in certain subsidiaries, and the total adjusted carrying value of nonfinancial equity investments that are subject to deductions from Tier 1 capital.
 
(c)   ROTCE, a non-GAAP financial ratio, measures the Firm’s earnings as a percentage of tangible common equity. In management’s view, these measures are meaningful to the Firm, as well as analysts and investors in assessing the Firm’s use of equity and in facilitating comparisons with competitors. For further discussion, see page 43.
 
(d)   Represents deferred tax liabilities related to tax-deductible goodwill and to identifiable intangibles created in non-taxable transactions, which are netted against goodwill and other intangibles when calculating TCE.
 
(e)   Estimated.

Page 40


 

     
JPMORGAN CHASE & CO.
MORTGAGE LOAN REPURCHASE LIABILITY
(in millions)
  (JPMORGAN LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
REPURCHASE LIABILITY (a)
                                                                               
Summary of changes in repurchase liability:
                                                                               
Repurchase liability at beginning of period
  $ 3,474     $ 3,285     $ 3,307     $ 2,332     $ 1,982       6 %     75 %   $ 3,285     $ 1,705       93 %
Realized losses (b)
    (241 )     (231 )     (371 )     (489 )     (317 )     (4 )     24       (472 )     (563 )     16  
Provision for repurchase losses
    398       420       349       1,464       667       (5 )     (40 )     818       1,190       (31 )
 
                                                                 
Repurchase liability at end of period
  $ 3,631     $ 3,474     $ 3,285     $ 3,307     $ 2,332       5       56     $ 3,631     $ 2,332       56  
 
                                                                 
 
                                                                               
Outstanding repurchase demands and mortgage insurance rescission notices by counterparty type: (c)(d)
                                                                               
GSEs and other
  $ 1,826     $ 1,321     $ 1,251     $ 1,333     $ 1,562       38       17     $ 1,826     $ 1,562       17  
Mortgage insurers
    1,093       1,240       1,121       1,007       1,319       (12 )     (17 )     1,093       1,319       (17 )
Overlapping population (e)
    (145 )     (127 )     (104 )     (109 )     (239 )     (14 )     39       (145 )     (239 )     39  
 
                                                                 
Total
  $ 2,774     $ 2,434     $ 2,268     $ 2,231     $ 2,642       14       5     $ 2,774     $ 2,642       5  
 
                                                                 
 
                                                                               
Quarterly repurchase demands received by loan origination vintage: (c)(d)
                                                                               
Pre-2005
  $ 32     $ 15     $ 39     $ 31     $ 37       113       (14 )   $ 47     $ 54       (13 )
2005
    57       45       73       67       99       27       (42 )     102       151       (32 )
2006
    363       158       198       213       300       130       21       521       539       (3 )
2007
    510       381       539       537       539       34       (5 )     891       969       (8 )
2008
    301       249       254       191       186       21       62       550       284       94  
Post-2008
    89       94       65       46       53       (5 )     68       183       73       151  
 
                                                                 
Total
  $ 1,352     $ 942     $ 1,168     $ 1,085     $ 1,214       44       11     $ 2,294     $ 2,070       11  
 
                                                                 
 
(a)   For further details regarding the Firm’s repurchase liability, see Repurchase liability on pages 98-101 and Note 30, on pages 275-280, of JPMorgan Chase’s 2010 Annual Report.
 
(b)   Includes principal losses and accrued interest on repurchased loans, “make-whole” settlements, settlements with claimants, and certain related expense. Make-whole settlements were $126 million, $115 million, $152 million, $225 million and $150 million for the quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010, and June 30, 2010, respectively, and $241 million and $255 million for year-to-date 2011 and 2010, respectively.
 
(c)   Prior periods have been revised to include repurchase demands and mortgage insurance rescission notices related to certain loans sold or deposited into private-label securitizations. The Firm’s outstanding repurchase demands are predominantly from the GSEs.
 
(d)   Excludes amounts related to Washington Mutual.
 
(e)   Because the GSEs may make repurchase demands based on mortgage insurance rescission notices that remain unresolved, certain loans may be subject to both an unresolved mortgage insurance rescission notice and an unresolved repurchase demand.

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JPMORGAN CHASE & CO.
PER SHARE-RELATED INFORMATION
(in millions, except per share and ratio data)
  (JPMORGAN LOGO)
                                                                                 
    QUARTERLY TRENDS     YEAR-TO-DATE  
                                            2Q11 Change                     2011 Change  
    2Q11     1Q11     4Q10     3Q10     2Q10     1Q11     2Q10     2011     2010     2010  
EARNINGS PER SHARE DATA
                                                                               
Basic earnings per share:
                                                                               
Net income
  $ 5,431     $ 5,555     $ 4,831     $ 4,418     $ 4,795       (2) %     13 %   $ 10,986     $ 8,121       35 %
Less: Preferred stock dividends
    158       157       157       160       163       1       (3 )     315       325       (3 )
 
                                                                 
Net income applicable to common equity
    5,273       5,398       4,674       4,258       4,632       (2 )     14       10,671       7,796       37  
Less: Dividends and undistributed earnings allocated to participating securities
    206       262       262       239       269       (21 )     (23 )     468       461       2  
 
                                                                 
Net income applicable to common stockholders
  $ 5,067     $ 5,136     $ 4,412     $ 4,019     $ 4,363       (1 )     16     $ 10,203     $ 7,335       39  
 
                                                                 
 
                                                                               
Total weighted-average basic shares outstanding
    3,958.4       3,981.6       3,917.0       3,954.3       3,983.5       (1 )     (1 )     3,970.0       3,977.0        
 
Net income per share
  $ 1.28     $ 1.29     $ 1.13     $ 1.02     $ 1.10       (1 )     16     $ 2.57     $ 1.84       40  
 
Diluted earnings per share:
                                                                               
Net income applicable to common stockholders
  $ 5,067     $ 5,136     $ 4,412     $ 4,019     $ 4,363       (1 )     16     $ 10,203     $ 7,335       39  
 
Total weighted-average basic shares outstanding
    3,958.4       3,981.6       3,917.0       3,954.3       3,983.5       (1 )     (1 )     3,970.0       3,977.0        
Add: Employee stock options, SARs and warrants (a)
    24.8       32.5       18.2       17.6       22.1       (24 )     12       28.6       23.2       23  
 
                                                                 
Total weighted-average diluted shares outstanding (b)
    3,983.2       4,014.1       3,935.2       3,971.9       4,005.6       (1 )     (1 )     3,998.6       4,000.2        
Net income per share
  $ 1.27     $ 1.28     $ 1.12     $ 1.01     $ 1.09       (1 )     17     $ 2.55     $ 1.83       39  
 
                                                                               
COMMON SHARES OUTSTANDING
                                                                               
Common shares — at period end
    3,910.2       3,986.6       3,910.3       3,925.8       3,975.8       (2 )     (2 )     3,910.2       3,975.8       (2 )
Cash dividends declared per share
  $ 0.25     $ 0.25 (e)   $ 0.05     $ 0.05     $ 0.05             400     $ 0.50     $ 0.10       400  
Book value per share
    44.77       43.34       43.04       42.29       40.99       3       9       44.77       40.99       9  
Dividend payout ratio
    19 %     20 %     4 %     5 %     5 %                     19 %     5 %        
 
                                                                               
SHARE PRICE (c)
                                                                               
High
  $ 47.80     $ 48.36     $ 43.12     $ 41.70     $ 48.20       (1 )     (1 )   $ 48.36     $ 48.20        
Low
    39.24       42.65       36.21       35.16       36.51       (8 )     7       39.24       36.51       7  
Close
    40.94       46.10       42.42       38.06       36.61       (11 )     12       40.94       36.61       12  
Market capitalization
    160,083       183,783       165,875       149,418       145,554       (13 )     10       160,083       145,554       10  
 
                                                                               
STOCK REPURCHASE PROGRAM (d)
                                                                               
Aggregate repurchases
  $ 3,479.8     $ 95.0     $ 685.2     $ 2,178.1     $ 135.3     NM     NM     $ 3,574.8     $ 135.3     NM  
Common shares repurchased
    80.3       2.1       17.9       56.5       3.5     NM     NM       82.4       3.5     NM  
Average purchase price
  $ 43.33     $ 45.66     $ 38.37     $ 38.52     $ 38.73       (5 )     12     $ 43.39     $ 38.73       12  
 
(a)   Excluded from the computation of diluted EPS (due to the antidilutive effect) were options issued under employee benefit plans and the warrants originally issued in 2008 under the U.S. Treasury’s Capital Purchase Program to purchase shares of the Firm’s common stock. The aggregate number of shares issuable upon the exercise of such options and warrants was 53 million, 85 million, 233 million, 236 million and 224 million, for the quarters ended June 30, 2011, March 31, 2011, December 31, 2010, September 30, 2010 and June 30, 2010, respectively, and 69 million and 232 million for the year-to-date 2011 and 2010, respectively.
 
(b)   Participating securities were included in the calculation of diluted EPS using the two-class method, as this computation was more dilutive than the calculation using the treasury stock method.
 
(c)   Share prices shown for JPMorgan Chase’s common stock are from the New York Stock Exchange. JPMorgan Chase’s common stock is also listed and traded on the London Stock Exchange and the Tokyo Stock Exchange.
 
(d)   On March 18, 2011, the Board of Directors authorized the repurchase of up to $15.0 billion of the Firm’s common shares, of which up to $8.0 billion of common share repurchases is approved for 2011. The authorization commenced on March 22, 2011, and replaced the Firm’s previous $10.0 billion repurchase program. Management and the Board will continue to assess and make decisions regarding alternatives for deploying capital, as appropriate, over the course of the year. Any planned future dividend increases over the current level, or planned use of the stock repurchase program over the repurchases authorized for 2011, will be reviewed by the Firm with the banking regulators before taking action.
 
(e)   On March 18, 2011, the Board of Directors increased the Firm’s quarterly common stock dividend from $0.05 to $0.25 per share.

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JPMORGAN CHASE & CO.
NON-GAAP FINANCIAL MEASURES
  (JPMORGAN LOGO)
The following are several of the non-GAAP measures that the Firm uses for various reasons, including: (i) to allow management to assess the comparability of revenue arising from both taxable and tax-exempt sources, (ii) to assess and compare the quality and composition of the Firm’s capital with the capital of other financial services companies, and (iii) more generally, to provide a more meaningful measure of certain metrics that enables comparability with prior periods, as well as with competitors.
(a)   In addition to analyzing the Firm’s results on a reported basis, management reviews the Firm’s results and the results of the lines of business on a “managed” basis, which is a non-GAAP financial measure. The Firm’s definition of managed basis starts with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the business segments) on a FTE basis. Accordingly, revenue from tax-exempt securities and investments that receive tax credits is presented in the managed results on a basis comparable to taxable securities and investments. This non-GAAP financial measure allows management to assess the comparability of revenue arising from both taxable and tax-exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense. These adjustments have no impact on net income as reported by the Firm as a whole or by the lines of business.
 
(b)   The ratio for the allowance for loan losses to end-of-period loans excludes the following: loans accounted for at fair value and loans held-for-sale; purchased credit-impaired (“PCI”) loans; and the allowance for loan losses related to PCI loans. Additionally, Real Estate Portfolios net charge-off rates exclude the impact of PCI loans.
 
(c)   Tangible common equity (“TCE”), a non-GAAP financial measure, represents common stockholders’ equity (i.e., total stockholders’ equity less preferred stock) less goodwill and identifiable intangible assets (other than MSRs), net of related deferred tax liabilities. ROTCE, a non-GAAP financial ratio, measures the Firm’s earnings as a percentage of TCE. In management’s view, these measures are meaningful to the Firm, as well as analysts and investors in assessing the Firm’s use of equity, and in facilitating comparisons with competitors.
 
(d)   Tier 1 common capital ratio is Tier 1 common capital divided by risk-weighted assets. Tier 1 Common Capital (“Tier 1 Common”) is defined as Tier 1 capital less elements of capital not in the form of common equity — such as perpetual preferred stock, noncontrolling interests in subsidiaries and trust preferred capital debt securities. Tier 1 Common, a non-GAAP financial measure, is used by banking regulators, investors and analysts to assess and compare the quality and composition of the Firm’s capital with the capital of other financial services companies. The Firm uses Tier 1 Common along with other capital measures to assess and monitor its capital position.
 
(e)   TSS Firmwide revenue includes certain TSS product revenue and liability balances reported in other lines of business, mainly CB, RFS and AM, related to customers who are also customers of those lines of business.
 
(f)   Retail Financial Services uses the overhead ratio (excluding the amortization of core deposit intangibles (“CDI”)), a non-GAAP financial measure, to evaluate the underlying expense trends of the business. Including CDI amortization expense in the overhead ratio calculation would result in a higher overhead ratio in the earlier years and a lower overhead ratio in later years. This method would therefore result in an improving overhead ratio over time, all things remaining equal. The non-GAAP ratio excludes Retail Banking’s CDI amortization expense related to prior business combination transactions.
 
(g)   Adjusted assets, a non-GAAP financial measure, equals total assets minus: (1) securities purchased under resale agreements and securities borrowed less securities sold, not yet purchased; (2) assets of consolidated VIEs; (3) cash and securities segregated and on deposit for regulatory and other purposes; (4) goodwill and intangibles; and (5) securities received as collateral. The amount of adjusted assets is presented to assist the reader in comparing IB’s asset and capital levels to other investment banks in the securities industry. Asset-to-equity leverage ratios are commonly used as one measure to assess a company’s capital adequacy. IB believes an adjusted asset amount that excludes the assets discussed above, which were considered to have a low risk profile, provides a more meaningful measure of balance sheet leverage in the securities industry.

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JPMORGAN CHASE & CO.
GLOSSARY OF TERMS
  (JPMORGAN LOGO)
ACH: Automated Clearing House.
Allowance for loan losses to total loans: Represents period-end allowance for loan losses divided by retained loans.
Beneficial interests issued by consolidated VIEs: Represents the interest of third-party holders of debt/equity securities, or other obligations, issued by VIEs that JPMorgan Chase consolidates. The underlying obligations of the VIEs consist of short-term borrowings, commercial paper and long-term debt. The related assets consist of trading assets, available-for-sale securities, loans and other assets.
Contractual credit card charge-off: In accordance with the Federal Financial Institutions Examination Council policy, credit card loans are charged off by the end of the month in which the account becomes 180 days past due or within 60 days from receiving notification about a specific event (e.g., bankruptcy of the borrower), whichever is earlier.
Corporate/Private Equity: Includes Private Equity, Treasury and Chief Investment Office, and Corporate Other, which includes other centrally managed expense and discontinued operations.
FASB: Financial Accounting Standards Board.
Global Corporate Bank: TSS and IB formed a joint venture to create the Firm’s Global Corporate Bank. With a team of bankers, the Global Corporate Bank serves multinational clients by providing them access to TSS products and services and certain IB products, including derivatives, foreign exchange and debt. The cost of this effort and the credit that the Firm extends to these clients is shared between TSS and IB.
Interests in purchased receivables: Represents an ownership interest in cash flows of an underlying pool of receivables transferred by a third-party seller into a bankruptcy-remote entity, generally a trust.
Managed basis: A non-GAAP presentation of financial results that includes reclassifications to present revenue on a fully taxable-equivalent basis. Management uses this non-GAAP financial measure at the segment level, because it believes this provides information to enable investors to understand the underlying operational performance and trends of the particular business segment and facilitates a comparison of the business segment with the performance of competitors.
Mark-to-market exposure: A measure, at a point in time, of the value of a derivative or foreign exchange contract in the open market. When the MTM value is positive, it indicates the counterparty owes JPMorgan Chase and, therefore, creates credit risk for the Firm. When the MTM value is negative, JPMorgan Chase owes the counterparty; in this situation, the Firm has liquidity risk.
MSR risk management revenue: Includes changes in the fair value of the MSR asset due to market-based inputs, such as interest rates and volatility, as well as updates to assumptions used in the MSR valuation model; and derivative valuation adjustments and other, which represents changes in the fair value of derivative instruments used to offset the impact of changes in the market-based inputs to the MSR valuation model.
NA: Data is not applicable or available for the period presented.
Net charge-off rate: Represents net charge-offs (annualized) divided by average retained loans for the reporting period.
Net yield on interest-earning assets: The average rate for interest-earning assets less the average rate paid for all sources of funds.
NM: Not meaningful.
Overhead ratio: Noninterest expense as a percentage of total net revenue.
Participating securities: Represents unvested stock-based compensation awards containing nonforfeitable rights to dividends or dividend equivalents (collectively, “dividends”), which are included in the earnings per share calculation using the two-class method. JPMorgan Chase grants restricted stock and RSUs to certain employees under its stock-based compensation programs, which entitle the recipients to receive nonforfeitable dividends during the vesting period on a basis equivalent to the dividends paid to holders of common stock. These unvested awards meet the definition of participating securities. Under the two-class method, all earnings (distributed and undistributed) are allocated to each class of common stock and participating securities, based on their respective rights to receive dividends.
Pre-provision profit: Pre-provision profit is total net revenue less noninterest expense. The Firm believes that this financial measure is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses.

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JPMORGAN CHASE & CO.
GLOSSARY OF TERMS
  (JPMORGAN LOGO)
Pretax margin: Represents income before income tax expense divided by total net revenue, which is, in management’s view, a comprehensive measure of pretax performance derived by measuring earnings after all costs are taken into consideration. It is, therefore, another basis that management uses to evaluate the performance of TSS and AM against the performance of their respective competitors.
Principal transactions: Realized and unrealized gains and losses from trading activities (including physical commodities inventories that are accounted for at the lower of cost or fair value) and changes in fair value associated with financial instruments held predominantly by IB for which the fair value option was elected. Principal transactions revenue also includes private equity gains and losses.
Purchased credit-impaired (“PCI”) loans: Acquired loans deemed to be credit-impaired under the FASB guidance for PCI loans. The guidance allows purchasers to aggregate credit-impaired loans acquired in the same fiscal quarter into one or more pools, provided that the loans have common risk characteristics (e.g., FICO score, geographic location). A pool is then accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows. Wholesale loans are determined to be credit-impaired if they meet the definition of an impaired loan under U.S. GAAP at the acquisition date. Consumer loans are determined to be credit-impaired based on specific risk characteristics of the loan, including product type, LTV ratios, FICO scores, and past due status.
Receivables from customers: Primarily represents margin loans to prime and retail brokerage customers which are included in accrued interest and accounts receivable on the Consolidated Balance Sheets for the wholesale lines of business.
Reported basis: Financial statements prepared under U.S. GAAP, which excludes the impact of taxable-equivalent adjustments.
Retained loans: Loans that are held-for-investment excluding loans held-for-sale and loans at fair value.
Risk-weighted assets (“RWA”): Risk-weighted assets consist of on- and off-balance sheet assets that are assigned to one of several broad risk categories and weighted by factors representing their risk and potential for default. On-balance sheet assets are risk-weighted based on the perceived credit risk associated with the obligor or counterparty, the nature of any collateral, and the guarantor, if any. Off-balance sheet assets such as lending-related commitments, guarantees, derivatives and other applicable off-balance sheet positions are risk-weighted by multiplying the contractual amount by the appropriate credit conversion factor to determine the on-balance sheet credit equivalent amount, which is then risk-weighted based on the same factors used for on-balance sheet assets. Risk-weighted assets also incorporate a measure for the market risk related to applicable trading assets-debt and equity instruments, and foreign exchange and commodity derivatives. The resulting risk-weighted values for each of the risk categories are then aggregated to determine total risk-weighted assets.
Taxable-equivalent basis: Total net revenue for each of the business segments and the Firm is presented on a tax-equivalent basis. Accordingly, revenue from tax-exempt securities and investments that receive tax credits is presented in the managed results on a basis comparable to fully taxable securities and investments. This non-GAAP financial measure allows management to assess the comparability of revenue arising from both taxable and tax-exempt sources. The corresponding income tax impact related to these items is recorded within income tax expense.
Troubled debt restructuring (“TDR”): Occurs when the Firm modifies the original terms of a loan agreement by granting a concession to a borrower that is experiencing financial difficulty.
U.S. GAAP: Accounting principles generally accepted in the United States of America.
Value-at-risk (“VaR”): A measure of the dollar amount of potential loss from adverse market moves in an ordinary market environment.
Washington Mutual transaction: On September 25, 2008, JPMorgan Chase acquired the banking operations of Washington Mutual Bank (“Washington Mutual”) from the FDIC. For additional information, see Note 2 on pages 166-170 of JPMorgan Chase’s 2010 Annual Report.

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JPMORGAN CHASE & CO.
GLOSSARY OF TERMS
  (JPMORGAN LOGO)
INVESTMENT BANK (IB)
IB’s revenue comprises the following:
Investment banking fees include advisory, equity underwriting, bond underwriting and loan syndication fees.
Fixed income markets primarily include revenue related to market-making across global fixed income markets, including foreign exchange, interest rate, credit and commodities markets.
Equities markets primarily include revenue related to market-making across global equity products, including cash instruments, derivatives, convertibles and Prime Services.
Credit portfolio revenue includes net interest income, fees and loan sale activity, as well as gains or losses on securities received as part of a loan restructuring, for IB’s credit portfolio. Credit portfolio revenue also includes the results of risk management related to the Firm’s lending and derivative activities.
RETAIL FINANCIAL SERVICES (RFS)
Description of selected business metrics within Retail Banking:
Personal bankers – Retail branch office personnel who acquire, retain and expand new and existing customer relationships by assessing customer needs and recommending and selling appropriate banking products and services.
Sales specialists – Retail branch office personnel who specialize in the marketing of a single product, including mortgages, investments, and business banking, by partnering with the personal bankers.
Mortgage banking revenue comprises the following:
Net production revenue includes net gains or losses on originations and sales of prime and subprime mortgage loans, other production-related fees and losses related to the repurchase of previously-sold loans.
Net mortgage servicing revenue includes the following components:
  a)   Operating revenue comprises:
    All gross income earned from servicing third-party mortgage loans, including stated service fees, excess service fees, late fees and other ancillary fees; and
 
    Modeled servicing portfolio runoff (or time decay).
  b)   Risk management comprises:
    Changes in the fair value of the MSR asset due to market-based inputs, such as interest rates and volatility, as well as updates to assumptions used in the MSR valuation model; and
 
    Derivative valuation adjustments and other, which represents changes in the fair value of derivative instruments used to offset the impact of changes in the market-based inputs to the MSR valuation model.
RFS (continued)
Mortgage origination channels comprise the following:
Retail – Borrowers who are buying or refinancing a home through direct contact with a mortgage banker employed by the Firm using a branch office, the Internet or by phone. Borrowers are frequently referred to a mortgage banker by a banker in a Chase branch, real estate brokers, home builders or other third parties.
Wholesale – A third-party mortgage broker refers loan applications to a mortgage banker at the Firm. Brokers are independent loan originators that specialize in finding and counseling borrowers but do not provide funding for loans. The Firm exited the broker channel during 2008.
Correspondent – Banks, thrifts, other mortgage banks and other financial institutions that sell closed loans to the Firm.
Correspondent negotiated transactions (“CNTs”) – These transactions occur when mid- to large-sized mortgage lenders, banks and bank-owned mortgage companies sell servicing to the Firm on an as-originated basis, and exclude purchased bulk servicing transactions. These transactions supplement traditional production channels and provide growth opportunities in the servicing portfolio in stable and periods of rising interest rates.
Deposit margin: Represents deposit-related net interest income expressed as a percentage of average deposits.
CARD SERVICES (CS)
Description of selected business metrics within CS:
Sales volume – Dollar amount of cardmember purchases, net of returns.
Open accounts – Cardmember accounts with charging privileges.
Merchant acquiring business – A business that processes bank card transactions for merchants.
Bank card volume – Dollar amount of transactions processed for merchants.
Total transactions – Number of transactions and authorizations processed for merchants.
Commercial Card provides a wide range of payment services to corporate and public sector clients worldwide through the commercial card products. Services include procurement, corporate travel and entertainment, expense management services, and Business-to-Business payment solutions.

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JPMORGAN CHASE & CO.
GLOSSARY OF TERMS
  (JPMORGAN LOGO)
COMMERCIAL BANKING (CB)
CB Client Segments:
1.   Middle Market Banking covers corporate, municipal, financial institution and not-for-profit clients, with annual revenue generally ranging between $10 million and $500 million.
 
2.   Corporate Client Banking covers clients with annual revenue generally ranging between $500 million and $2 billion and focuses on clients that have broader investment banking needs.
 
3.   Commercial Term Lending primarily provides term financing to real estate investors/owners for multi-family properties as well as financing office, retail and industrial properties.
 
4.   Real Estate Banking provides full-service banking to investors and developers of institutional-grade real estate properties.
 
5.   Other primarily includes lending and investment activity within the Community Development Banking and Chase Capital segments.
CB Revenue:
1.   Lending includes a variety of financing alternatives, which are primarily provided on a basis secured by receivables, inventory, equipment, real estate or other assets. Products include term loans, revolving lines of credit, bridge financing, asset-based structures, leases, commercial card products and standby letters of credit.
 
2.   Treasury services includes a broad range of products and services enabling clients to transfer, invest and manage the receipt and disbursement of funds, while providing the related information reporting. These products and services include U.S. dollar and multi-currency clearing, ACH, lockbox, disbursement and reconciliation services, check deposits, other check and currency-related services, trade finance and logistics solutions, deposit products, sweeps and money market mutual funds.
 
3.   Investment banking products provide clients with sophisticated capital-raising alternatives, as well as balance sheet and risk management tools through loan syndications, investment-grade debt, asset-backed securities, private placements, high-yield bonds, equity underwriting, advisory, interest rate derivatives, foreign exchange hedges and securities sales.
 
4.   Other product revenue primarily includes tax-equivalent adjustments generated from Community Development Banking segment activity and certain income derived from principal transactions.
Description of selected business metrics within CB:
1.   Liability balances include deposits, as well as deposits that are swept to on-balance sheet liabilities (e.g., commercial paper, federal funds purchased, time deposits and securities loaned or sold under repurchase agreements) as part of customer cash management programs.
 
2.   IB revenue, gross represents total revenue related to investment banking products sold to CB clients.
TREASURY & SECURITIES SERVICES (TSS)
Treasury & Securities Services firmwide metrics include certain TSS product revenue and liability balances reported in other lines of business related to customers who are also customers of those other lines of business. In order to capture the firmwide impact of Treasury Services and TSS products and revenue, management reviews firmwide metrics such as liability balances, revenue and overhead ratios in assessing financial performance for TSS. Firmwide metrics are necessary, in management’s view, in order to understand the aggregate TSS business.
Description of a business metric within TSS:
1.   Liability balances include deposits, as well as deposits that are swept to on-balance sheet liabilities (e.g., commercial paper, federal funds purchased, time deposits and securities loaned or sold under repurchase agreements) as part of customer cash management programs.
ASSET MANAGEMENT (AM)
Assets under management – Represent assets actively managed by AM on behalf of Private Banking, Institutional, and Retail clients. Includes ”committed capital not called”, on which AM earns fees. Excludes assets managed by American Century Companies, Inc. in which the Firm has a 40% ownership interest at June 30, 2011.
Assets under supervision – Represents assets under management, as well as custody, brokerage, administration and deposit accounts.
Multi-asset – Any fund or account that allocates assets under management to more than one asset class (e.g., long-term fixed income, equity, cash, real assets, private equity or hedge funds).
Alternative assets – The following types of assets constitute alternative investments – hedge funds, currency, real estate and private equity.
AM’s client segments comprise the following:
Institutional brings comprehensive global investment services – including asset management, pension analytics, asset/liability management and active risk budgeting strategies – to corporate and public institutions, endowments, foundations, not-for-profit organizations and governments worldwide.
Retail provides worldwide investment management services and retirement planning and administration through third-party and direct distribution of a full range of investment vehicles.
Private Banking offers investment advice and wealth management services to high- and ultra-high-net-worth individuals, families, money managers, business owners and small corporations worldwide, including investment management, capital markets and risk management, tax and estate planning, banking, capital raising and specialty-wealth advisory services.

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