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EX-31.1 - CERTIFICATION - PREMIERE GLOBAL SERVICES, INC.e43439ex31-1.htm
EX-31.2 - CERTIFICATION - PREMIERE GLOBAL SERVICES, INC.e43439ex31-2.htm
EX-32.1 - CERTIFICATION - PREMIERE GLOBAL SERVICES, INC.e43439ex32-1.htm
EX-32.2 - CERTIFICATION - PREMIERE GLOBAL SERVICES, INC.e43439ex32-2.htm

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 10-Q

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED MARCH 31, 2011.

OR

o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.

For the transition period from ___________________ to ____________________

COMMISSION FILE NUMBER: 001-13577

PREMIERE GLOBAL SERVICES, INC.
(Exact name of registrant as specified in its charter)

GEORGIA
(State or other jurisdiction of incorporation or organization)

59-3074176
(I.R.S. Employer Identification No.)

3280 PEACHTREE ROAD NE
THE TERMINUS BUILDING, SUITE 1000
ATLANTA, GEORGIA 30305
(Address of principal executive offices, including zip code)

(404) 262-8400
(Registrant’s telephone number including area code)

N/A
(Former name, former address and former fiscal year,
if changed since last report)

     Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.      Yes x    No o

     Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).      Yes x    No o

     Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act (Check one):

      Large accelerated filer    o   Accelerated filer x
  Non-accelerated filer o      (Do not check if a smaller reporting company)      Smaller reporting company      o

     Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes o    No x

     Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

Class
Outstanding at May 2, 2011
Common Stock, $0.01 par value 52,244,232 Shares

PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES

INDEX TO FORM 10-Q

    Page
   
PART I FINANCIAL INFORMATION
 
     Item 1 Condensed Consolidated Financial Statements
 
Condensed Consolidated Balance Sheets
as of March 31, 2011 and December 31, 2010
1
     
  Condensed Consolidated Statements of Operations
for the Three Months Ended March 31, 2011 and 2010
2
     
  Condensed Consolidated Statement of Shareholders’ Equity
for the Three Months Ended March 31, 2011
3
     
  Condensed Consolidated Statements of Cash Flows
for the Three Months Ended March 31, 2011 and 2010
4
     
  Notes to Condensed Consolidated Financial Statements 5
     
     Item 2 Management’s Discussion and Analysis of Financial Condition
and Results of Operations
18
     
     Item 3 Quantitative and Qualitative Disclosures About Market Risk 32
     
     Item 4 Controls and Procedures 32
     
PART II OTHER INFORMATION
 
     Item 1 Legal Proceedings 33
     
     Item 1A. Risk Factors 33
     
     Item 2 Unregistered Sales of Equity Securities and Use of Proceeds 33
     
     Item 6 Exhibits 34
   
SIGNATURES 35
   
EXHIBIT INDEX 36

i



PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except share data)

  March 31,
2011
    December 31,
2010
ASSETS
(Unaudited)        
CURRENT ASSETS              
     Cash and equivalents $ 22,426     $ 15,101  
     Accounts receivable (less allowances of $919 and $930, respectively)   72,834       64,243  
     Prepaid expenses and other current assets   18,868       19,941  
     Income taxes receivable   3,291       2,870  
     Deferred income taxes, net   5,253       5,337  
     Assets of a disposal group held for sale   3,988       4,319  
 
   
 
          Total current assets   126,660       111,811  
 
   
 
 
PROPERTY AND EQUIPMENT, NET   107,102       107,238  
 
OTHER ASSETS              
     Goodwill   298,436       296,681  
     Intangibles, net of amortization   15,452       16,967  
     Deferred income taxes, net   1,665       1,442  
     Other assets   7,360       7,518  
 
   
 
          Total assets $ 556,675     $ 541,657  
 
   
 
 
LIABILITIES AND SHAREHOLDERS' EQUITY              
 
CURRENT LIABILITIES              
     Accounts payable $ 41,481     $ 42,282  
     Income taxes payable   568       768  
     Accrued taxes, other than income taxes   6,041       4,671  
     Accrued expenses   24,705       27,585  
     Current maturities of long-term debt and capital lease obligations   3,732       3,577  
     Accrued restructuring costs   4,413       7,273  
     Liabilities of a disposal group held for sale   2,643       3,143  
 
   
 
          Total current liabilities   83,583       89,299  
 
   
 
 
LONG-TERM LIABILITIES              
     Long-term debt and capital lease obligations   195,854       180,167  
     Accrued restructuring costs   2,094       2,321  
     Accrued expenses   17,928       18,032  
     Deferred income taxes, net   11,286       9,823  
 
   
 
          Total long-term liabilities   227,162       210,343  
 
   
 
 
COMMITMENTS AND CONTINGENCIES (Note 8)              
 
SHAREHOLDERS’ EQUITY              
     Common stock, $.01 par value; 150,000,000 shares authorized, 52,229,540              
          and 52,253,125 shares issued and outstanding, respectively   522       523  
     Additional paid-in capital   489,657       491,833  
     Accumulated other comprehensive income   16,870       13,679  
     Accumulated deficit   (261,119 )     (264,020 )
 
   
 
          Total shareholders’ equity   245,930       242,015  
 
   
 
               Total liabilities and shareholders’ equity $ 556,675     $ 541,657  
 
   
 

Accompanying notes are integral to these condensed consolidated financial statements.

1



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited, in thousands, except per share data)

  Three Months Ended
March 31,

  2011
    2010
  (Unaudited)
Net revenues $ 116,925     $ 112,495  
 
Operating expenses              
     Cost of revenues (exclusive of depreciation and amortization              
          shown separately below)   47,342       44,075  
     Selling and marketing   36,112       32,968  
     General and administrative (exclusive of expenses shown              
          separately below)   13,781       14,450  
     Research and development   3,176       3,577  
     Excise and sales tax expense   21        
     Depreciation   7,725       6,332  
     Amortization   1,710       2,238  
     Restructuring costs         232  
     Asset impairments   19       38  
     Net legal settlements and related expenses         339  
     Acquisition-related costs         174  
 
   
 
          Total operating expenses   109,886       104,423  
 
   
 
 
Operating income   7,039       8,072  
 
   
 
 
Other (expense) income              
     Interest expense   (2,081 )     ( 2,417 )
     Unrealized gain on change in fair value of interest rate swaps         484  
     Interest income   16       35  
     Other, net   (211 )     10  
 
   
 
          Total other expense   (2,276 )     (1,888 )
 
   
 
 
Income from continuing operations before income taxes   4,763       6,184  
Income tax expense   1,831       1,305  
 
   
 
Net income from continuing operations   2,932       4,879  
 
   
 
 
Income (loss) from discontinued operations, net of taxes   (31 )     2,693  
 
   
 
 
Net income $ 2,901     $ 7,572  
 
   
 
 
BASIC WEIGHTED-AVERAGE SHARES OUTSTANDING   50,759       58,220  
 
   
 
 
Basic net income per share              
     Continuing operations $ 0.06     $ 0.08  
     Discontinued operations         0.05  
 
   
 
          Net income per share $ 0.06     $ 0.13  
 
   
 
 
DILUTED WEIGHTED-AVERAGE SHARES OUTSTANDING   51,071       58,535  
 
   
 
 
Diluted net income per share              
     Continuing operations $ 0.06     $ 0.08  
     Discontinued operations         0.05  
 
   
 
          Net income per share $ 0.06     $ 0.13  
 
   
 

Accompanying notes are integral to these condensed consolidated financial statements.

2



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENT OF SHAREHOLDERS’ EQUITY
(Unaudited, in thousands)

  Common
Stock
Issued
   Additional
Paid
-In
Capital

   Accumulated
Deficit
   Accumulated
Other
Comprehensive
Income
   Total
Shareholders'
Equity
BALANCE, December 31, 2010 $ 523     $ 491,833     $ (264,020 )   $ 13,679   $ 242,015  
 
   
   
   
 
 
 
Comprehensive income, net of taxes:                                    
Net income               2,901           2,901  
Translation adjustments, net of taxes                     3,191     3,191  
                       
 
Comprehensive income, net of taxes                                 6,092  
                       
 
 
Issuance of common stock:                                    
Equity-based compensation         1,731                 1,731  
Treasury stock purchase and retirement   (5 )     (3,156 )               (3,161 )
Redemption of restricted shares, net   4       (619 )               (615 )
Income tax deficiency from equity awards         (132 )               (132 )
 
   
   
   
 
 
 
BALANCE, March 31, 2011 $ 522     $ 489,657     $ (261,119 )   $ 16,870   $ 245,930  
 
   
   
   
 
 

Accompanying notes are integral to these condensed consolidated financial statements.

3



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited, in thousands)

  Three Months Ended
March 31,

  2011
    2010
CASH FLOWS FROM OPERATING ACTIVITIES              
          Net income $ 2,901     $ 7,572  
          (Income) loss from discontinued operations, net of taxes   31       (2,693 )
 
   
 
               Net income from continuing operations   2,932       4,879  
     Adjustments to reconcile net income to net cash provided by operating activities:              
          Depreciation   7,725       6,332  
          Amortization   1,710       2,238  
          Amortization of debt issuance costs   234       159  
          Net legal settlements and related expenses         339  
          Payments for legal settlements and related expenses         (127 )
          Deferred income taxes, net of effect of acquisitions   1,353       (749 )
          Restructuring costs         232  
          Payments for restructuring costs   (3,034 )     (2,143 )
          Asset impairments   19       38  
          Equity-based compensation   1,792       2,603  
          Unrealized gain on change in fair value of interest rate swaps         (484 )
          Provision for doubtful accounts   157       166  
          Changes in working capital   (12,143 )     (7,025 )
 
   
 
               Net cash provided by operating activities from continuing operations   745       6,458  
 
   
 
               Net cash (used in) provided by operating activities from discontinued operations   (256 )     5,623  
 
   
 
                    Net cash provided by operating activities   489       12,081  
 
   
 
 
CASH FLOWS FROM INVESTING ACTIVITIES              
          Capital expenditures   (7,327 )     (6,944 )
          Business dispositions   2,170        
          Business acquisitions, net of cash acquired   (49 )     (246 )
 
   
 
               Net cash used in investing activities from continuing operations   (5,206 )     (7,190 )
 
   
 
               Net cash used in investing activities from discontinued operations         (2,260 )
 
   
 
                    Net cash used in investing activities   (5,206 )     (9,450 )
 
   
 
 
CASH FLOWS FROM FINANCING ACTIVITIES              
          Principal payments under borrowing arrangements   (9,223 )     (36,265 )
          Proceeds from borrowing arrangements   23,971       35,044  
          Purchase of treasury stock, at cost   (3,319 )     (554 )
 
   
 
               Net cash provided by (used in) financing activities from continuing operations   11,429       (1,775 )
 
   
 
               Net cash used in financing activities from discontinued operations         (27 )
 
   
 
                    Net cash provided by (used in) investing activities   11,429       (1,802 )
 
   
 
 
Effect of exchange rate changes on cash and equivalents   613       (760 )
 
   
 
 
NET INCREASE IN CASH AND EQUIVALENTS   7,325       69  
 
   
 
CASH AND EQUIVALENTS, beginning of period   15,101       41,402  
 
   
 
CASH AND EQUIVALENTS, end of period $ 22,426     $ 41,471  
 
   
 

Accompanying notes are integral to these condensed consolidated financial statements.

4



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

1. BASIS OF PRESENTATION

     Premiere Global Services, Inc., or PGi, is a global leader in virtual meetings. For nearly 20 years, we have innovated technologies that help people meet and collaborate in more enjoyable and productive ways. PGi has a global presence in 24 countries in our three segments in North America, Europe and Asia Pacific.

     Our unaudited condensed consolidated financial statements and related footnotes have been prepared in accordance with generally accepted accounting principles in the United States, or GAAP, for interim financial information and Rule 10-01 of Regulation S-X issued by the Securities and Exchange Commission, or SEC. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. We believe that these condensed consolidated financial statements include all adjustments (consisting only of normal recurring adjustments) necessary to fairly present the results for interim periods shown. All significant intercompany accounts and transactions have been eliminated in consolidation. Our results of operations for the three months ended March 31, 2011 are not indicative of the results that may be expected for the full fiscal year of 2011 or for any other interim period. The financial information presented herein should be read in conjunction with our annual report on Form 10-K for the year ended December 31, 2010, which includes information and disclosures not included in this quarterly report.

     Unless otherwise stated, current and prior period results in our condensed consolidated statements of operations and cash flows and these notes reflect our results from continuing operations and exclude the effect of discontinued operations. See Note 4.

2. SIGNIFICANT ACCOUNTING POLICIES

Foreign Currency Translation

     The assets and liabilities of subsidiaries with a functional currency other than the U.S. Dollar are translated at rates of exchange existing at our condensed consolidated balance sheet dates. Revenues and expenses are translated at average rates of exchange prevailing during the year. The resulting translation adjustments are recorded in the “Accumulated other comprehensive income” component of shareholders’ equity of our condensed consolidated balance sheets. In addition, intercompany loans with foreign subsidiaries generally are considered to be permanently invested for the foreseeable future. Therefore, all foreign currency exchange gains and losses related to these permanently invested balances are recorded in the “Accumulated other comprehensive income” component of shareholders’ equity in our condensed consolidated balance sheets.

Accounts Receivable and Allowance for Doubtful Accounts

     Included in accounts receivable at March 31, 2011 and December 31, 2010 was earned but unbilled revenue of $10.0 million and $6.5 million, respectively, which results from non-calendar month billing cycles and the one-month lag time in billing related to certain of our services. Earned but unbilled revenue is billed within 30 days. Provision for doubtful accounts was $0.2 million for each of the three months ended March 31, 2011 and 2010. Write-offs against the allowance for doubtful accounts were $0.2 million and $0.1 million in the three months ended March 31, 2011 and 2010, respectively. Our allowance for doubtful accounts represents reserves for receivables that reduce accounts receivable to amounts expected to be collected. Management uses significant judgment in estimating uncollectible amounts. In estimating uncollectible amounts, management considers factors such as historical and anticipated customer payment performance and industry-specific economic conditions. Using these factors, management assigns reserves for uncollectible amounts by accounts receivable aging categories to specific customer accounts.

5



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

Revenue Recognition

     We recognize revenues when persuasive evidence of an arrangement exists, services have been rendered, the price to the buyer is fixed or determinable and collectability is reasonably assured. Revenues consist primarily of usage fees generally based on per minute and, prior to reclassifying our discontinued operations, per fax page or per transaction methods. To a lesser extent, we charge subscription fees and have fixed-period minimum revenue commitments. Unbilled revenue consists of earned but unbilled revenue that results from non-calendar month billing cycles and the one-month lag time in billing related to certain of our services. Deferred revenue consists of payments made by customers in advance of the time services are rendered. Incremental direct costs incurred related to deferred revenue are deferred over the life of the contract and are recorded in “Prepaid expense and other current assets” in our condensed consolidated balance sheets. Should changes in conditions cause management to determine these criteria are not met for certain future transactions, revenue recognized for any reporting period could be adversely affected.

USF Charges

     In accordance with Federal Communications Commission rules, we are required to contribute to the federal Universal Service Fund, or USF, for some of our solutions, which we recover from our applicable customers and remit to the Universal Service Administration Company. We present the USF charges that we collect and remit on a net basis, with charges to our customers netted against the amounts we remit.

Sales Tax and Excise Tax

     In certain jurisdictions, we have not collected and remitted state sales tax from our customers. In addition, some of our solutions may be subject to telecommunications excise tax statutes in certain states. During the three months ended March 31, 2011 and 2010, we did not make any significant payments related to the settlement of these state excise and sales tax contingencies.

     We have reserves for certain state excise and sales tax contingencies based on the likelihood of obligation. At March 31, 2011 and December 31, 2010, we had reserved $1.4 million and $1.3 million, respectively, for certain state excise and sales tax contingencies and interest. These reserved amounts are included in “Accrued taxes, other than income taxes” in our condensed consolidated balance sheets. We believe we have appropriately accrued for these contingencies. In the event that actual results differ from these reserves, we may need to make adjustments, which could materially impact our financial condition and results of operations. In addition, states may disagree with our method of assessing and remitting such taxes, or additional states may subject us to inquiries regarding such taxes.

Income Taxes

     Income tax expense for the three months ended March 31, 2011 and 2010 was $1.8 million and $1.3 million, respectively. The increase in income tax expense during the three months ended March 31, 2011 compared to the same period in the prior year was primarily related to shifts in income between jurisdictions and discrete taxes recorded related to North America.

     Our unrecognized net tax benefit of $3.7 million at each of March 31, 2011 and December 31, 2010, if recognized, would affect our annual effective tax rate. The unrecognized net tax benefit at March 31, 2011 is included in “Other assets” and “Accrued expenses” under “Long-Term Liabilities” in our condensed consolidated balance sheets. If the statutes of limitations expire on certain unrecognized tax benefits, as anticipated, the balance could change significantly over the next 12 months.

6



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

Treasury Stock

     All treasury stock transactions are recorded at cost, and all shares of treasury stock repurchased are retired. During the three months ended March 31, 2011, we repurchased 469,900 shares of our common stock for $3.1 million in the open market pursuant to our board-approved stock repurchase program. During the three months ended March 31, 2010, we did not repurchase any of our common stock in the open market.

     During the three months ended March 31, 2011 and 2010, we redeemed 87,864 and 58,578 shares, respectively, of our common stock to satisfy certain of our employees’ tax withholdings due upon the vesting of their restricted stock grants and remitted $0.2 million and $0.6 million, respectively, to the Internal Revenue Service on our employees’ behalf.

Preferred Stock

     We have 5.0 million shares of authorized $0.01 par value preferred stock, none of which are issued or outstanding. Under the terms of our amended and restated articles of incorporation, our board of directors is empowered to issue preferred stock without shareholder action.

Comprehensive Income

     Comprehensive income represents the change in equity of a business during a period, except for investments by, and distributions to, owners. Comprehensive income was $6.1 million and $4.9 million for the three months ended March 31, 2011 and 2010, respectively. The primary differences between net income, as reported, and comprehensive income are foreign currency translation adjustments, net of taxes.

Software Development Costs

     We capitalize certain costs incurred to develop software features used as part of our service offerings within “Property and Equipment, Net” on our condensed consolidated balance sheets. For the three months ended March 31, 2011 and 2010, we capitalized approximately $3.6 million and $3.2 million, respectively, of these costs. We amortize these capitalized costs on a straight-line basis over the estimated life of the related software, not to exceed five years. Depreciation expense recorded for developed software was $2.3 million and $1.3 million for the three months ended March 31, 2011 and 2010, respectively.

Property and Equipment

     Property and equipment are recorded at cost. Depreciation is recorded under the straight-line method over the estimated useful lives of the assets, commencing when the assets are placed in service. The estimated useful lives are five to seven years for furniture and fixtures, two to five years for software and three to ten years for computer servers and Internet and telecommunications equipment. Accumulated depreciation was $94.0 million and $86.1 million as of March 31, 2011 and December 31, 2010, respectively. The cost of installation of equipment is capitalized, as applicable. Amortization of assets recorded under capital leases is included in depreciation. Assets recorded under capital leases and leasehold improvements are depreciated over the shorter of their useful lives or the term of the related lease.

Fair Value Measurements

     Fair value is defined as an exit price representing the amount that would be received to sell an asset or paid to transfer a liability at the measurement date in an orderly transaction between market participants. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability. The fair value amounts for cash and equivalents, accounts receivable, net, and accounts payable and accrued expenses approximate carrying amounts due to the short maturities of these instruments. The estimated fair value of our long-term debt and capital lease obligations at March 31, 2011 and December 31, 2010 was based on expected future payments discounted using current interest rates offered to us on

7



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

debt of the same remaining maturity and characteristics, including credit quality, and did not vary materially from carrying value.

Goodwill

     Summarized below is the carrying value of goodwill and any changes to the carrying value of goodwill from December 31, 2010 to March 31, 2011 (in thousands):

  North
America
   Europe
   Asia
Pacific
   Total
Goodwill:                          
Gross value at December 31, 2010 $ 364,457     $ 19,334   $ 5,313   $ 389,104  
Accumulated impairment losses   (92,423 )             (92,423 )
 
   
 
 
 
Carrying value at December 31, 2010   272,034       19,334     5,313     296,681  
Impact of currency fluctuations   634       1,053     68     1,755  
Change in impairment losses                  
 
   
 
 
 
Carrying value at March 31, 2011 $ 272,668     $ 20,387   $ 5,381   $ 298,436  
 
   
 
 
 

     Goodwill is not subject to amortization but is subject to periodic reviews for impairment.

Other Intangible Assets

     Summarized below are the carrying value and accumulated amortization, if applicable, by intangible asset class (in thousands):

  March 31, 2011
  December 31, 2010
  Gross
carrying
value
   Accumulated
amortization
   Net
carrying
value
   Gross
carrying
value
   Accumulated
amortization
   Net
carrying
value
Other Intangible assets:                                      
     Customer lists $ 68,058   $ (56,249 )   $ 11,809   $ 67,386   $ (54,307 )   $ 13,079
     Non-compete agreements   5,869     (4,704 )     1,165     5,825     (4,494 )     1,331
     Developed technology   1,000     (1,000 )         1,000     (1,000 )    
     Other   2,651     (173 )     2,478     2,637     (80 )     2,557
 
 
   
 
 
   
          Total other intangible assets $ 77,578   $ (62,126 )   $ 15,452   $ 76,848   $ (59,881 )   $ 16,967
 
 
   
 
 
   

     We record fees incurred in connection with our patents and trademarks in prepaid expenses and other current assets in our condensed consolidated balance sheets until the patents and trademarks are granted or abandoned. We have $0.9 million and $0.8 million of these assets recorded as of March 31, 2011 and December 31, 2010, respectively.

     Other intangible assets are amortized over an estimated useful life between one and ten years. Estimated annual amortization expense related to our other intangible assets for 2011 through 2015 is as follows (in thousands):

Year
        Estimated
Annual
Amortization
Expense
2011   $6,332
2012   $3,919
2013   $1,488
2014   $1,106
2015   $1,103

8



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

New and Recently Adopted Accounting Pronouncements

     In December 2010, the Financial Accounting Standards Boards, or FASB, issued Accounting Standards Update, or ASU, No. 2010-28 “Intangibles - Goodwill and Other (Topic 350): When to Perform Step 2 of the Goodwill Impairment Test for Reporting Units with Zero or Negative Carrying Amounts,” which modifies Step 1 of the goodwill impairment test for reporting units with zero or negative carrying amounts. For those reporting units, an entity is required to perform Step 2 of the goodwill impairment test if it is more likely than not that a goodwill impairment exists. Goodwill of a reporting unit is required to be tested for impairment between annual tests if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. This guidance is effective for public companies for fiscal years beginning on or after December 15, 2010. The adopted provisions of ASU No. 2010-28 did not have any effect on our consolidated financial position or result of operations.

     In December 2010, the FASB issued ASU No. 2010-29 “Business Combinations (Topic 805): Disclosure of Supplementary Pro Forma Information for Business Combinations,” which amends the FASB Accounting Standards Codification, or ASC, to require any public entity that enters into business combinations that are material on an individual or aggregate basis and presents comparative financial statements, to disclose revenue and earnings of the combined entity as though the business combination(s) that occurred during the current year had occurred as of the beginning of the comparable prior annual reporting period only. The amendments also expand the supplemental pro forma disclosures to include a description of the nature and amount of material, nonrecurring pro forma adjustments directly attributable to the business combination included in the reported pro forma revenue and earnings. This guidance is effective prospectively for business combinations for which the acquisition date is on or after the beginning of the first annual reporting period beginning on or after December 15, 2010. We plan to implement these provisions for all acquisitions completed beginning in 2011 and provide the appropriate disclosures for any material acquisitions.

     In April 2010, the FASB issued ASU, No. 2010-13 “Effect of Denominating the Exercise Price of a Share-Based Payment Award in the Currency of the Market in Which the Underlying Equity Security Trades,” which amends the ASC to provide guidance on share-based payment awards to employees with an exercise price denominated in the currency of a market in which a substantial portion of the entity’s equity shares trade. The ASU states that if such awards meet all the criteria for equity they should be classified as such and not as a liability based solely on the currency they are denominated in. This guidance is effective for fiscal years beginning on or after December 15, 2010. The adopted provisions of ASU No. 2010-13 did not have any effect on our consolidated financial position or result of operations.

     In October 2009, the FASB issued ASU No. 2009-13, “Revenue Recognition, Multiple-Deliverable Revenue Arrangements,” an amendment to its accounting guidance on revenue arrangements with multiple deliverables. This new accounting guidance addresses the unit of accounting for arrangements involving multiple deliverables and how consideration should be allocated to separate units of accounting, when applicable. In the same month, the FASB also issued ASU No. 2009-14, “Software, Certain Revenue Arrangements That Include Software Elements,” which changes revenue recognition for tangible products containing software and hardware elements. This update excludes from software revenue recognition all tangible products containing both software and non-software components that function together to deliver the product’s essential functionality and includes such products in the multiple-deliverable revenue guidance discussed above. This guidance is effective for fiscal years beginning on or after June 15, 2010. The adoption of the relevant provisions of ASU No. 2009-13 and ASU No. 2009-14 did not have a material impact on our consolidated financial position or results of operations.

9



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

3. RESTRUCTURING COSTS

     Below is a reconciliation of the beginning and ending balances of our accrued restructuring costs for the three months ended March 31, 2011. All expenses associated with these activities are reflected in “Restructuring costs” in our condensed consolidated statements of operations. Cash payments for restructuring costs from continuing operations were $3.0 million and $2.1 million during the three months ended March 31, 2011 and 2010, respectively. The components included in the reconciliation of the liability balances include activity for our continuing and discontinued operations (in thousands):

  Balance at
December 31,
2010
   Provisions
   Cash
Payments
   Non-cash
   Balance at
March 31,
2010
Accrued restructuring                                
costs:                                
     Severance and exit costs $ 5,797   $   $ (2,551 )   $ (205 )   $ 3,041
     Contractual obligations   3,797         (521 )     190       3,466
 
 
 
   
   
     Total restructuring costs $ 9,594   $   $ (3,072 )   $ (15 )   $ 6,507
 
 
 
   
   

Realignment of Workforce – 2010

     During the year ended 2010, we recorded $10.2 million of severance costs and $0.6 million of lease termination costs associated with efforts to consolidate and streamline various functions of our work force. We also recorded $1.8 million of asset impairments in connection with these restructuring efforts. In addition, we recorded $0.9 million of exit costs related to marketing efforts abandoned during the year and $0.5 million of exit costs related to the reorganization of our operating structure subsequent to our PGiSend sale as restructuring costs. As part of these consolidations, we eliminated approximately 165 positions. On a segment basis, these restructuring costs totaled $8.5 million in North America, including accelerated vesting of restricted stock with a fair market value of $0.2 million, $2.5 million in Europe and $1.2 million in Asia Pacific. During the three months ended March 31, 2011, we adjusted the initially recorded severance and exit cost for North America by ($0.2) million and our initially recorded lease termination costs in North America by $0.1 million. Our reserve for the 2010 restructuring costs was $3.4 million at March 31, 2011. We anticipate these severance-related costs will be paid this year and these lease termination costs will be paid over the next 24 months.

Realignment of Workforce – 2009

     During the year ended December 31, 2009, we executed a restructuring plan to consolidate and streamline various functions of our work force. As part of these consolidations, we eliminated approximately 500 positions. During the year ended December 31, 2009, we recorded total severance and exit costs of $14.8 million, including accelerated vesting of restricted stock with a fair market value of $0.2 million. Additionally, during the year ended December 31, 2009, we recorded $4.4 million of lease termination costs associated with office locations in North America and Europe. On a segment basis, these restructuring costs totaled $12.0 million in North America, $6.6 million in Europe and $0.6 million in Asia Pacific. During the three months ended March 31, 2011, we adjusted the recorded lease termination costs by $0.1 million in North America. Our reserve for the 2009 restructuring costs, representing lease termination costs, was $3.1 million at March 31, 2011. We anticipate these lease termination costs will be paid over the next eight years.

10



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

4. DISCONTINUED OPERATIONS

PGiSend

     On October 21, 2010, we completed the sale of our PGiSend messaging business through the sale of all of the issued and outstanding equity interests in our wholly-owned subsidiaries, Xpedite Systems, LLC, or Xpedite, and Premiere Global Services (UK) Limited, and the sale of certain assets of Premiere Conferencing (Canada) Limited to EasyLink Services International Corporation, or EasyLink, for an aggregate purchase price of $105.0 million, with a working capital target that was finalized in the first quarter of 2011 resulting in an additional payment from EasyLink of $1.8 million. Prior period operating results have been reclassified to present this business as discontinued operations.

Maritime Notification and Reminder Solutions

     During the year ended December 31, 2010, we classified our Maritime Notification and Reminder solutions operations as a disposal group held for sale. This disposal group consists of all customers using these non-conferencing, ship-to-shore communication services targeted specifically towards shipping vessels that we resell through our Japanese subsidiary. All assets and liabilities of this disposal group have been classified separately as of December 31, 2010. At March 31, 2011 and December 31, 2010, assets of the disposal group held for sale consisted of accounts receivable of $4.0 million and $4.3 million, respectively, net of allowances of $0.3 million. At March 31, 2011 and December 31, 2010, liabilities of the disposal group held for sale consisted of $2.6 million and $3.1 million of accounts payable, respectively. We expect this disposal to be completed prior to December 31, 2011. Prior period operating results have been reclassified to present this business as discontinued operations.

PGiMarket

     On November 5, 2009, we completed the sale of our PGiMarket business. During the three months ended March 31, 2011, we received $0.7 million in cash for the achievement of certain revenue targets in 2010 under an earn-out provision in the sales agreement.

Components of Discontinued Operations

     We allocated interest expense related to our $50.0 million Term A loan, which was required to be repaid as a result of our PGiSend sale, to discontinued operations in 2010. The following amounts associated with our discontinued businesses have been segregated from continuing operations and are reflected as discontinued operations for the three months ended March 31, 2011 and 2010 (in thousands):

  Three Months Ended
March 31,
  2011
    2010
Net revenue from discontinued operations $ 3,965     $ 33,911  
 
Operating income (loss)   (10 )     5,366  
Interest expense   (61 )     (414 )
Income from disposal   18        
Income tax (expense) benefit   22       (2,259 )
 
   
 
Income (loss) from discontinued operations, net of taxes $ (31 )   $ 2,693  
 
   
 

11



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

5. INDEBTEDNESS

     Long-term debt and capital lease obligations at March 31, 2011 and December 31, 2010 are as follows (in thousands):

  March 31,
2011
   December 31,
2010
 

 

Borrowings on credit facility $ 189,705     $ 173,338  
Capital lease obligations   9,881       10,406  
 
   
 
     Subtotal   199,586       183,744  
Less current portion   (3,732 )     (3,577 )
 
   
 
     Total long-term debt and capital lease obligations $ 195,854     $ 180,167  
 
   
 

     During 2010, we entered into a new credit facility expiring in May 2014 and repaid and terminated our then existing credit facility. Following the retirement of our Term A loan in connection with the PGiSend sale, our facility consists of a $275.0 million revolver and an uncommitted $75.0 million accordion feature. Our subsidiary, American Teleconferencing Services, Ltd., or ATS, is the borrower under our credit facility, with PGi and certain of our material domestic subsidiaries guaranteeing the obligations of ATS under the credit facility, which is secured by substantially all of our assets and the assets of our material domestic subsidiaries. In addition, we have pledged as collateral all of the issued and outstanding stock of our material domestic subsidiaries and 65% of our material foreign subsidiaries. Proceeds drawn under our credit facility can be used for working capital, capital expenditures, acquisitions and other general corporate purposes. The annual interest rate applicable to borrowings under our new credit facility, at our option, is (1) the base rate (the greater of either the federal funds rate plus one-half of one percent, the prime rate or one-month LIBOR plus one and one-half percent) plus an applicable percentage that varies based on our consolidated leverage ratio at quarter end, or (2) LIBOR for one, two, three, nine or twelve months adjusted for a percentage that represents the Federal Reserve Board’s reserve percentage plus an applicable percentage that varies based on our consolidated leverage ratio at quarter end. The applicable percentage for base rate loans and LIBOR loans were 1.75% and 2.75%, respectively, at March 31, 2011. Our interest rate on LIBOR loans, which comprised materially all of our outstanding borrowings as of March 31, 2011, was 3.0%. Our credit facility contains customary restrictive covenants, including financial covenants, and otherwise contains terms substantially similar to the terms in our prior credit facility.

     At March 31, 2011, we were in compliance with the covenants under our credit facility or have obtained any required waivers from lenders. At March 31, 2011, we had $189.7 million of borrowings and $6.0 million in letters of credit outstanding under our credit facility.

     Until its expiration in August 2010, we had a $100.0 million interest rate swap outstanding. This swap was designated as a cash flow hedge in 2008. Concurrent with the refinancing of our credit facility on May 10, 2010, we dedesignated the cash flow hedge associated with this interest rate swap. Any changes in fair value prior to designation as a hedge, subsequent to dedesignation as a hedge, and any ineffectiveness while designated were recognized as “Unrealized gain on change in fair value of interest rate swaps” as a component of “Other (expense) income” in our condensed consolidated statements of operations and amounted to $0.5 million, during the three months ended March 31, 2010. As of December 31, 2010, our swaps had all expired, and no related balance is carried on our balance sheets.

6. EQUITY-BASED COMPENSATION

     We may issue restricted stock awards, stock options, stock appreciation rights, restricted stock units and other stock-based awards to employees, directors, non-employee consultants and advisors under our amended and restated 2004 long-term incentive plan and our amended and restated 2000 directors stock plan, each plan as amended. Options issued under these plans, other than the directors stock plan, may be either incentive stock options, which permit income tax deferral upon exercise of options, or non-qualified options not entitled to such deferral. The compensation committee of our board of directors administers these stock plans.

12



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

     Equity-based compensation expense is measured at the grant date, based on the fair value of the award, and is recognized over the applicable vesting periods. The following table presents total equity-based compensation expense for restricted stock awards included in the line items below in our condensed consolidated statements of operations (in thousands):

  Three Months Ended
March 31,

  2011
    2010
Cost of revenues $     $ 72  
Selling and marketing   264       493  
Research and development   209       259  
General and administrative   1,319       1,779  
 
   
 
Equity-based compensation expense   1,792       2,603  
Income tax benefits   (627 )     (911 )
 
   
 
     Total equity-based compensation expense, net of tax $ 1,165     $ 1,692  
 
   
 

Restricted Stock Awards

     The fair value of restricted stock awards is the market value of the stock on the date of grant. The effect of vesting conditions that apply only during the requisite service period is reflected by recognizing compensation cost only for the restricted stock awards for which the requisite service is rendered. As a result, we are required to estimate an expected forfeiture rate, as well as the probability that performance conditions that affect the vesting of certain stock-based awards will be achieved and only recognize expense for those shares expected to vest. We estimate that forfeiture rate based on historical experience of our stock-based awards that are granted, exercised and voluntarily cancelled. If our actual forfeiture rate is materially different from our estimate, the stock-based compensation expense could be significantly different from what we have recorded in the current period. Our estimated forfeiture rate for restricted stock awards is 1.5%.

     The following table summarizes the activity of restricted stock awards under our stock plans from December 31, 2010 to March 31, 2011:

  Shares
    Weighted-
Average Grant
Date Fair Value
Unvested at December 31, 2010 1,474,834     $ 8.74
     Granted 557,279       7.53
     Vested/released (301,544 )     8.65
     Forfeited (23,100 )     9.61
 
   
Unvested at March 31, 2011 1,707,469     $ 8.34
 
   

     The weighted-average grant date fair value of restricted stock awards granted during the three months ended March 31, 2011 and 2010 was $7.53 and $8.27, respectively. The aggregate fair value of restricted stock vested was $2.2 million and $1.7 million for the three months ended March 31, 2011 and 2010, respectively. As of March 31, 2011, we had $11.7 million of unvested restricted stock, which we will recognize over a weighted-average recognition period of 2.5 years.

Stock Options

     The fair value of stock options is estimated at the date of grant with the Black-Scholes option pricing model using various assumptions such as expected life, volatility, risk-free interest rate, dividend yield and forfeiture rates. The expected life of stock-based awards granted represents the period of time that they are expected to be outstanding and is estimated using historical data. Using the Black-Scholes option valuation model, we estimate the volatility of our common stock at the date of grant based on the historical volatility of our common stock. We base the risk-free interest rate used in the Black-Scholes option valuation model on the implied yield currently available

13



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

on U.S. Treasury zero-coupon issues with an equivalent remaining term equal to the expected life of the award. We have not paid any cash dividends on our common stock, and we do not anticipate paying any cash dividends in the foreseeable future. Consequently, we use an expected dividend yield of zero in the Black-Scholes option valuation model. Finally, we use historical data to estimate pre-vesting option forfeitures. Stock-based compensation is recorded for only those awards that are expected to vest. No stock options have been issued since the year ended December 31, 2005.

     The following table summarizes the stock options activity under our stock plans from December 31, 2010 to March 31, 2011:

  Options     Weighted-
Average
Exercise
Price
    Weighted-
Average
Remaining
Contractual
Life
(in years)
    Aggregate
Intrinsic
Value
 
 

 
 
Options outstanding at December 31, 2010 459,836     $ 9.61        
     Granted              
     Exercised              
     Expired (63,000 )     10.92        
 
   
       
Options outstanding at March 31, 2011 396,836       9.40   1.18  
 
   
 
 
Options exercisable at March 31, 2011 396,836     $ 9.40   1.18  
 
   
 
 

     As of March 31, 2011 and 2010, we had no remaining unvested stock options to be recorded as an expense for future periods.

7. EARNINGS PER SHARE

Basic and Diluted Earnings Per Share

     Basic earnings per share is computed by dividing net income available to common shareholders by the weighted-average number of common shares outstanding during the period. The weighted-average number of common shares outstanding does not include any potentially dilutive securities or any unvested restricted shares of common stock. These unvested restricted shares, although classified as issued and outstanding at March 31, 2011 and March 31, 2010, are considered contingently returnable until the restrictions lapse and will not be included in the basic earnings per share calculation until the shares are vested.

     Diluted earnings per share includes the effect of all potentially dilutive securities on earnings per share. Our unvested restricted shares, stock options and warrants are potentially dilutive securities. The difference between basic and diluted weighted-average shares outstanding was the dilutive effect of unvested restricted shares, stock options and warrants for the three months ended March 31, 2011 and 2010.

14


PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

     The following table represents a reconciliation of the shares used in the calculation of basic and diluted net income per share from continuing operations computations contained in our condensed consolidated financial statements (in thousands, except per share data):

  Three Months
Ended March 31,
  2011
    2010
Net income from continuing operations $ 2,932   $ 4,879
 
 
Weighted-average shares outstanding - basic and diluted:          
     Weighted-average shares outstanding - basic   50,759     58,220
          Add effect of dilutive securities - unvested restricted shares   312     315
          Add effect of dilutive securities - stock options      
          Add effect of dilutive securities - warrants      
 
 
     Weighted-average shares outstanding - diluted   51,071     58,535
 
 
Basic net income per share from continuing operations $ 0.06   $ 0.08
 
 
Diluted net income per share from continuing operations $ 0.06   $ 0.08
 
 

     The weighted-average diluted common shares outstanding for the three months ended March 31, 2011 and 2010 excludes the effect of an aggregate of 1,055,484 and 675,825 restricted shares, out-of-the-money options and warrants, respectively, because their effect would be anti-dilutive.

8. COMMITMENTS AND CONTINGENCIES

State Corporate Tax Matter

     On August 6, 2010, one of our former subsidiaries Xpedite that was included in the sale of our PGiSend business to EasyLink completed on October 21, 2010, received a final determination from the New Jersey Division of Taxation upholding a corporate business tax audit assessment for the tax years ended December 31, 1998 through December 31, 2000 and December 31, 2002. The assessment totaled approximately $6.2 million as of August 15, 2010, including approximately $2.4 million in taxes and $3.8 million in accrued interest and penalties. The assessment relates to the sourcing of Xpedite’s receipts for purposes of determining the amount of its income that is properly attributable to, and therefore taxable by, New Jersey. Xpedite intends to vigorously contest the determination and filed a timely appeal with the Tax Court of New Jersey on November 2, 2010. We believe we are adequately reserved for this matter. However, if the New Jersey Division of Taxation’s final determination is sustained, the amount assessed could result in an adjustment to our condensed consolidated financial statements and could impact our financial condition and results of operations. We agreed to indemnify EasyLink for this matter in connection with the PGiSend sale.

State Income Tax Matter

     In May 2009, one of our former subsidiaries, PTEKVentures.com, Inc., a Nevada corporation formally dissolved in 2002, received a notice of proposed income tax assessment from the Georgia Department of Revenue totaling approximately $22.7 million as of June 15, 2009. In February 2011, the Georgia Department of Revenue agreed to withdraw this assessment with prejudice in exchange for a reduction in our Georgia net operating loss carryforward that will have no impact on our statements of operations.

Other Litigation and Claims

     We are involved from time to time in other legal proceedings that we do not believe will have a material adverse effect upon our business, financial condition or results of operations, although we can offer no assurance as to the ultimate outcome of any such proceedings.

15



PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

9. DERIVATIVE INSTRUMENTS

     We have used derivative instruments from time to time to manage risks related to interest rates. During the three months ended March 31, 2010, our derivative instruments were limited to interest rate swaps. We are exposed to one-month LIBOR interest rate risk on our credit facility. In August 2007, we entered into two $100.0 million pay fixed, receive floating interest rate swaps to hedge the variability in our cash flows associated with changes in one-month LIBOR interest rates. One of these interest rate swaps expired in August 2009 and the other expired in August 2010, so there is no associated asset or liability on our condensed consolidated balance sheet as of March 31, 2011.

Cash-Flow Hedges

     For a derivative instrument designated as a cash-flow hedge, the effective portion of the derivative’s gain (loss) is initially reported as a component of other comprehensive income and is subsequently recognized in earnings in the same period or periods during which the hedged exposure is recognized in earnings. Gains and losses on the derivative representing hedge ineffectiveness are recognized in current earnings. Monthly settlements with the counterparties are recognized in the same line item, “Interest expense,” as the interest costs associated with our credit facility. Accordingly, cash settlements are included in operating cash flows and were $1.1 million for the three months ended March 31, 2010. Concurrent with the refinancing of our credit facility on May 10, 2010, we dedesignated the cash flow hedge associated with our remaining interest rate swap, which expired in August 2010. Consequently, we did not have any such cash settlements during the three months ended March 31, 2011.

     During the three months ended March 31, 2010, we recognized the following gains and interest expense related to interest rate swaps (in thousands):

  Three Months Ended
March 31, 2010
Effective portion:      
     Gain recognized in other comprehensive income, net of tax effect of      
          $0.2 million in 2010 $ 377  
 
 
Ineffective portion:      
     Unrealized gain on change in fair value of interest rate      
          swaps recognized in other expense $ 484  
 
 
Interest expense related to monthly cash settlements:      
     Interest expense $ (1,128 )
 
 

     For further disclosure on our policy for accounting for derivatives and hedges, see Note 5.

16


PREMIERE GLOBAL SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

10. SEGMENT REPORTING

     We manage our operations on a geographic regional basis, with reportable segments in North America, Europe and Asia Pacific. The accounting policies as described in the summary of significant accounting policies are applied consistently across our segments. Our North America segment is comprised of operations in the United States and Canada. We present “Operating income” for each of our reportable segments as a measure of segment profit. Our chief operating decision makers use operating income internally as a means of analyzing segment performance and believe that it more clearly represents our segment profit without the impact of income taxes and other non-operating items. Information concerning our operations in our reportable segments is as follows (in thousands):

  Three Months Ended
March 31,

  2011
    2010
Net revenues:            
     North America $ 79,762     $ 77,358
     Europe   23,418       22,214
     Asia Pacific   13,745       12,923
 
   
          Consolidated $ 116,925     $ 112,495
 
   
 
Operating income:            
     North America $ (975 )   $ 439
     Europe   6,535       6,236
     Asia Pacific   1,479       1,397
 
   
          Consolidated $ 7,039      $ 8,072
 
   

11. CONSOLIDATED STATEMENTS OF CASH FLOWS INFORMATION

     Supplemental disclosures of cash flow information are as follows (in thousands):

  Three Months Ended
March 31,

  2011
    2010
 
Cash paid for interest $ 1,426   $ 1,874
Income tax payments $ 1,457   $ 3,098
Income tax refunds $ 127   $ 466
Capital lease additions $ 804   $ 3,180
Capitalized interest $ 35   $ 44

     At March 31, 2011 and 2010, we had capital expenditures in total current liabilities of $5.5 million and $3.4 million, respectively.

12. SUBSEQUENT EVENTS

     In May 2011 through the filing of this quarterly report, we repurchased an aggregate of 244,927 shares of our common stock in the open market pursuant to our board-approved stock repurchase program for approximately $1.9 million.

17



ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

OVERVIEW

     PGi is a global leader in virtual meetings. For nearly 20 years, we have innovated technologies that help people meet and collaborate in more enjoyable and productive ways. We have a global presence in 24 countries in our three segments in North America, Europe and Asia Pacific.

     During 2010, we continued our strategy to transition PGi to a pure play meetings company. To that end, we sold our PGiSend business in the fourth quarter of 2010. Also during 2010, we classified our Maritime Notification and Reminder solutions operations as a disposal group held for sale. Prior period results in the following discussion and analysis have been reclassified to present these businesses as discontinued operations. Our continuing operations reflect only our meetings solutions. As a result, and except as provided herein, the following discussion and analysis reflects our results from continuing operations.

     Key highlights of our financial and strategic accomplishments for the quarter ended March 31, 2011 include:

  • Launched our new iMeet® and GlobalMeet® virtual meeting solutions;

  • Generated 3.9% growth in our net revenues for the three months ended March 31, 2011 compared to the same period in 2010; and

  • Repurchased approximately 0.5 million shares of our common stock in the open market under our board approved stock repurchase plan.

     Our primary corporate objectives for the remainder of 2011 are focused on continuing to:

  • Expand the awareness and adoption of our new products, iMeet and GlobalMeet, worldwide and introduce enhancements to these applications that enable our customers to have more enjoyable and productive virtual meetings; and

  • Transition our audio-only customers to more integrated, online collaboration solutions that provide a better, more productive user experience.

     In the first three months of 2011, approximately 35% of our consolidated net revenues were generated in countries outside the United States. Because we generate a significant portion of our consolidated net revenues from our international operations, movements in foreign currency exchange rates affect our reported results. We estimate that changes in foreign currency exchange rates during the first three months of 2011 favorably impacted our consolidated net revenues by approximately $1.5 million as compared to 2010.

     We have historically generated net revenue growth in our meeting solutions. The average rate per minute that we charge our customers continues to decline while total minutes sold continues to increase. We believe that this trend is consistent with the industry, and we expect it to continue in the foreseeable future. Our business trends and revenue growth continue to be affected by the challenging economic climate, higher global unemployment and lower global business activity. Volume growth caused consolidated net revenues to increase to $116.9 million in the first three months of 2011 as compared to $112.5 million in 2010, despite price compression that continues to have a negative impact on our net revenues.

     We have historically used our cash flows from operating activities for debt repayments, acquisitions, capital expenditures and stock repurchases. As of March 31, 2011, borrowings under our credit facility were $189.7 million. The availability on our credit facility at March 31, 2011 is $350.0 million, including the uncommitted $75.0 million accordion feature. See “Capital resources” for a description of our credit facility.

     In addition, we intend to continue to invest in our meetings solutions, specifically in technology innovation

18



and platform development, as well as new market strategies to better meet the needs of our existing customers and to better attract, engage and acquire new customers. We currently anticipate an increase in selling and marketing expense in 2011 as compared to 2010 relating to the commercial releases of our iMeet and GlobalMeet services. We will also continue to evaluate our cost structure in 2011 to ensure that our businesses are operating as efficiently as possible.

     The preparation of financial statements in conformity with GAAP requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and reported amounts of net revenues and expenses during the reporting period. Actual results could differ from the estimates. See “—Critical Accounting Policies.” The following discussion and analysis provides information which we believe is relevant to an assessment and understanding of our consolidated results of operations and financial condition. This discussion should be read in conjunction with our condensed consolidated financial statements contained herein and notes thereto. All significant intercompany accounts and transactions have been eliminated in consolidation.

19



RESULTS OF OPERATIONS

Net Revenues

     The following table presents certain financial information about our segments for the periods presented (in thousands, except percentages):

  Three Months Ended
March 31,

  Change
  2011
   2010
   $
   %
Net revenues:                        
     North America $ 79,762     $ 77,358     2,404     3.1
     Europe   23,418       22,214     1,204     5.4
     Asia Pacific   13,745       12,923     822     6.4
 
   
           
          Consolidated $ 116,925     $ 112,495     4,430     3.9
 
   
   
     
 
 
Operating income:                        
     North America $ (975 )   $ 439     (1,414 )    
     Europe   6,535       6,236     299      
     Asia Pacific   1,479       1,397     82      
 
   
   
     
          Consolidated $ 7,039     $ 8,072     (1,033 )    
 
   
   
     
 
Percent of net revenues:                        
     North America   68.2 %     68.8 %          
     Europe   20.0 %     19.7 %          
     Asia Pacific   11.8 %     11.5 %          
 
   
           
          Consolidated   100.0 %     100.0 %          
 
   
           

Consolidated Net Revenues

     The following table details the changes in consolidated net revenues from the three months ended March 31, 2010 to the three months ended March 31, 2011 (in thousands):

     Three Months Ended
  Consolidated
    North
America
    Europe
    Asia
Pacific
March 31, 2010 $ 112,495     $ 77,358     $ 22,214     $ 12,923  
     Change in volume   19,973       10,487       7,329       2,157  
     Change in average selling prices   (17,024 )     (8,283 )     (6,327 )     (2,414 )
     Impact of fluctuations in foreign                              
          currency exchange rates   1,481       200       202       1,079  
 
   
   
   
 
March 31, 2011 $ 116,925     $ 79,762     $ 23,418     $ 13,745  
 
   
   
   
 

     Net revenues increased in each of our operating segments during the three months March 31, 2011 from the comparable prior year period due to increased volume and positive fluctuations in foreign currency exchange rates, partially offset by decreased average selling prices. These trends in volume and selling prices are primarily due to volume growth in our large enterprise customer base and continued price reductions from existing customers.

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Cost of Revenues

  Three Months Ended
March 31,

  Change
  2011
    2010
    $
    %
 
(in thousands)
       
Cost of revenues:                  
     North America $ 34,917   $ 32,727   2,190   6.7
     Europe   6,895     6,246   649   10.4
     Asia Pacific   5,530     5,102   428   8.4
 
 
 
   
          Consolidated $ 47,342   $ 44,075   3,267   7.4
 
 
 
   

  Three Months Ended
March 31,

  2011
    2010
Cost of revenue expense as a percent of net revenues:      
     North America 43.8%   42.3%
     Europe 29.4%   28.1%
     Asia Pacific 40.2%   39.5%
          Consolidated 40.5%   39.2%

     All of our operating segments experienced increased cost of revenue as a percentage of revenue during the three months ended March 31, 2011 compared to the same period in 2010. These increases were attributable primarily to volume growth in our large enterprise customer base and continued price reductions from existing customers. Fluctuations in foreign currency exchange rates did not have a material impact on North America and Europe cost of revenue in the three months ended March 31, 2011 compared to the same period in 2010. Fluctuations in foreign currency exchange rates resulted in an increase in cost of revenue in Asia Pacific of $0.4 million in the three months ended March 31, 2011 compared to the same period in 2010.

Selling and Marketing Expenses

  Three Months Ended        
  March 31,   Change
 


 


  2011   2010   $   %
 

 

 
 
    (in thousands)        
Selling and marketing expenses:                  
     North America $ 24,756     $ 21,860     2,896     13.2
     Europe   6,850     6,693   157   2.3
     Asia Pacific   4,506     4,415   91   2.1
 

 

 
   
          Consolidated $ 36,112   $ 32,968   3,144   9.5
 

 

 
   

  Three Months Ended
  March 31,
 


  2011   2010
 
 
Selling and marketing expenses as a percent of net revenues:      
     North America 31.0%     28.3%
     Europe 29.3%   30.1%
     Asia Pacific 32.8%   34.2%
          Consolidated 30.9%   29.3%

     Selling and marketing expenses increased during the three months ended March 31, 2011 from the same period in the previous year due primarily to costs recognized in our North America operating segment related to the launch of our marketing campaign for our iMeet and GlobalMeet services. Fluctuations in foreign currency exchange rates did not have a material impact on North America selling and marketing expenses in the three months ended March 31, 2011 compared to the same period in 2010. Fluctuations in foreign currency exchange rates during

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the three months ended March 31, 2011 compared to the same period in 2010 resulted in increased selling and marketing expenses in Europe and Asia Pacific of $0.1 million and $0.4 million, respectively.

General and Administrative Expenses

  Three Months Ended          
  March 31,   Change  
 


 


 
  2011   2010   $   %  
 

 

 
 
 
  (in thousands)          
General and administrative expenses:                    
     North America $ 10,042     $ 10,602     (560 ) (5.3 )
     Europe   2,045     2,308   (263 ) (11.4 )
     Asia Pacific   1,694     1,540   154   10.0  
 

 

 
     
          Consolidated $ 13,781   $ 14,450   (669 ) (4.6 )
 

 

 
     

  Three Months Ended
  March 31,
 

  2011     2010
 
 
General and administrative expenses as a percent      
of net revenues:      
     North America 12.6%   13.7%
     Europe 8.7%   10.4%
     Asia Pacific 12.3%   11.9%
          Consolidated 11.8%   12.8%

     General and administrative expenses in our North America operating segment decreased in the three months ended March 31, 2011 compared to the same period in 2010 primarily as a result of decreased equity-based compensation expense. General and administrative expenses in our Europe operating segment decreased in the three months ended March 31, 2011 compared to the same period in 2010 primarily as a result of decreased professional fees. Fluctuations in foreign currency exchange rates did not have a material impact on North America and Europe general and administrative expenses in the three months ended March 31, 2011 compared to the same period in 2010.

     The increase in Asia Pacific general and administrative expenses for the three months ended March 31, 2011 was primarily attributable to the strengthening of the Australian Dollar and the Japanese Yen against the U.S. Dollar. Fluctuations in foreign currency exchange rates during the three months ended March 31, 2011 compared to the same period in 2010 resulted in increased general and administrative expenses in Asia Pacific of $0.1 million.

Research and Development Expenses

     Consolidated research and development expense as a percentage of net revenues was 2.7% and 3.2% for the three months ended March 31, 2011 and 2010, respectively. Consolidated research and development expenses decreased $0.4 million to $3.2 million compared with $3.6 million for the same period in 2010. We incurred the majority of research and development costs in North America.

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Equity-Based Compensation Expense

     Equity-based compensation expense for restricted stock awards was included in operating expenses. The expense was recorded in the line items below (in thousands):

  Three Months Ended
  March 31,
 


  2011   2010
 

 

Cost of revenues $     $ 72
Selling and marketing   264     493
Research and development   209     259
General and administrative   1,319     1,779
 

 

Equity-based compensation expense $ 1,792   $ 2,603
 

 


Depreciation Expense

  Three Months Ended        
  March 31,   Change    
 


 
 
  2011   2010   $   %
 

 

 
 
  (in thousands)        
Depreciation expense:                  
     North America $ 6,580     $ 5,351     1,229     23.0
     Europe   689     579   110   19.0
     Asia Pacific   456     402   54   13.4
 

 

 
   
          Consolidated $ 7,725   $ 6,332   1,393   22.0
 

 

 
   

  Three Months Ended
  March 31,
 

  2011      2010
 
 
Depreciation expense as a percent of net revenues:      
     North America 8.2%   6.9%
     Europe 2.9%   2.6%
     Asia Pacific 3.3%   3.1%
          Consolidated 6.6%   5.6%

     Consolidated depreciation expense increased for the three months ended March 31, 2011 as compared to the same period in 2010 as a result of increases in our productive asset base.

Amortization Expense

  Three Months Ended            
  March 31,   Change  
 


 



 
  2011   2010   $     %  
 

 

 
     
 
  (in thousands)            
Amortization expense:                      
     North America $ 1,232     $ 1,765     (533 )     (30.2 )
     Europe   403     406   (3 )   (0.7 )
     Asia Pacific   75     67   8     11.9  
 

 

 
       
          Consolidated $ 1,710   $ 2,238   (528 )   (23.6 )
 

 

 
       

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  Three Months Ended
  March 31,
 


  2011     2010
 
 
Amortization expense as a percent of net revenues:      
     North America 1.5%   2.3%
     Europe 1.7%   1.8%
     Asia Pacific 0.5%   0.5%
          Consolidated 1.5%   2.0%

     Consolidated amortization expense decreased for the three months ended March 31, 2011 as compared to the same period in 2010 as a result of the decrease in amortization expense in North America related to customer lists and non-compete intangible assets from acquisitions made in 2005 that have become fully amortized.

Restructuring Costs

     Consolidated restructuring costs were $0.2 million, or 0.2% of net revenues, for the three months ended March 31, 2010, with no corresponding consolidated restructuring costs for the same period in 2011.

Realignment of Workforce – 2010

     During the year ended 2010, we recorded $10.2 million of severance costs and $0.6 million of lease termination costs associated with efforts to consolidate and streamline various functions of our work force. We also recorded $1.8 million of asset impairments in connection with these restructuring efforts. In addition, we recorded $0.9 million of exit costs related to marketing efforts abandoned during the year and $0.5 million of exit costs related to the reorganization of our operating structure subsequent to our PGiSend sale as restructuring costs. As part of these consolidations, we eliminated approximately 165 positions. On a segment basis, these restructuring costs totaled $8.5 million in North America, including accelerated vesting of restricted stock with a fair market value of $0.2 million, $2.5 million in Europe and $1.2 million in Asia Pacific. During the three months ended March 31, 2011, we adjusted the initially recorded severance and exit cost for North America by ($0.2) million and our initially recorded lease termination costs in North America by $0.1 million. We anticipate our reserve for severance-related costs will be paid this year and our reserve for lease termination costs will be paid over the next 24 months.

Realignment of Workforce – 2009

     During the year ended December 31, 2009, we executed a restructuring plan to consolidate and streamline various functions of our work force. As part of these consolidations, we eliminated approximately 500 positions. During the year ended December 31, 2009, we recorded total severance and exit costs of $14.8 million, including accelerated vesting of restricted stock with a fair market value of $0.2 million. Additionally, during the year ended December 31, 2009, we recorded $4.4 million of lease termination costs associated with office locations in North America and Europe. On a segment basis, these restructuring costs totaled $12.0 million in North America, $6.6 million in Europe and $0.6 million in Asia Pacific. During the three months ended March 31, 2011, we adjusted the recorded lease termination costs by $0.1 million in North America. Our reserve for the 2009 restructuring costs represents lease termination costs, which we anticipate will be paid over the next eight years.

Net Legal Settlements and Related Expenses

     Net legal settlements and related expenses were $0.3 million for the three months ended March 31, 2010, with no corresponding net legal settlements and related expenses for the same period in 2011, and were attributable to legal fees incurred during the defense of the PTEKVentures.com, Inc. state income tax matter described in Note 8.

Acquisition-Related Costs

     During the three months ended March 31, 2010, we expensed $0.2 million in acquisition-related costs, with no corresponding acquisition-related costs for the same period in 2011. We allocated similar costs in years prior to 2009 to the assets acquired and liabilities assumed in such acquisitions.

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Interest Expense

     Interest expense was $2.1 million and $2.4 million in the three months ended March 31, 2011 and 2010, respectively. Interest expense decreased minimally during the three months ended March, 31, 2011 compared to the same period in the prior year due to the expiration of our only outstanding interest rate swap in August 2010, partially offset by increased interest rates on our new credit facility due to general credit market conditions. We had $189.7 million and $155.0 million of outstanding borrowings on our credit facility subject to interest rate risk at March 31, 2011 and 2010, respectively. Our effective interest rate on the U.S. Dollar amount of this portion of our credit facility was 3.0% and 1.75% at March 31, 2011 and 2010, respectively. Our $100.0 million interest rate swap, which had a fixed rate of 4.75%, expired in August 2010. As of March 31, 2011, we do not have any outstanding interest rate swaps. The weighted-average outstanding balance on our credit facility was $189.5 million and $268.1 million for the three months ended March 31, 2011 and 2010, respectively. The decrease in our weighted-average debt outstanding is attributable to our continued efforts to reduce our debt. To that end, we used the net proceeds from our PGiSend sale to retire our Term A loan and further pay down our outstanding debt.

Income Tax Expense

     Income tax expense for the three months ended March 31, 2011 and 2010 was $1.8 million and $1.3 million, respectively. The increase in income tax expense during the three months ended March 31, 2011 compared to the same period in the prior year was primarily related to shifts in income between jurisdictions and discrete taxes recorded in North America.

     Our unrecognized net tax benefit of $3.7 million at each of March 31, 2011 and December 31, 2010, if recognized, would affect our annual effective tax rate. The unrecognized net tax benefit at March 31, 2011 is included in “Other assets” and “Accrued expenses” under “Long-Term Liabilities” in our condensed consolidated balance sheets. If the statutes of limitations expire on certain unrecognized tax benefits, as anticipated, the balance could change significantly over the next 12 months.

Discontinued Operations

PGiSend

     On October 21, 2010, we completed the sale of our PGiSend messaging business through the sale of all of the issued and outstanding equity interests in our wholly-owned subsidiaries, Xpedite and Premiere Global Services (UK) Limited, and the sale of certain assets of Premiere Conferencing (Canada) Limited to EasyLink for an aggregate purchase price of $105.0 million, with a working capital target that was finalized in the first quarter of 2011 resulting in an additional payment from EasyLink of $1.8 million. Prior period operating results have been reclassified to present this business as discontinued operations.

Maritime Notification and Reminder Solutions

     During the year ended December 31, 2010, we classified our Maritime Notification and Reminder solutions operations as a disposal group held for sale. This disposal group consists of all customers using these non-conferencing, ship-to-shore communication services targeted specifically towards shipping vessels that we resell through our Japanese subsidiary. All assets and liabilities of this disposal group have been classified separately as of December 31, 2010. At March 31, 2011 and December 31, 2010, assets of the disposal group held for sale consisted of accounts receivable of $4.0 million and $4.3 million, respectively, net of allowances of $0.3 million. At March 31, 2011 and December 31, 2010, liabilities of the disposal group held for sale consisted of $2.6 million and $3.1 million of accounts payable, respectively. We expect this disposal to be completed prior to December 31, 2011. Prior period operating results have been reclassified to present this business as discontinued operations.

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PGiMarket

     On November 5, 2009, we completed the sale of our PGiMarket business. During the three months ended March 31, 2011, we received $0.7 million in cash for the achievement of certain revenue targets in 2010 under an earn-out provision in the sales agreement.

Components of Discontinued Operations

     We allocated interest expense related to our $50.0 million Term A loan, which was required to be repaid as a result of our PGiSend sale, to discontinued operations in 2010. The following amounts associated with our discontinued businesses have been segregated from continuing operations and are reflected as discontinued operations for the three months ended March 31, 2011 and 2010 (in thousands):

  Three Months Ended
March 31,
 
 
 
  2011     2010  
 
   
 
 
Net revenue from discontinued operations $ 3,965       $ 33,911  
 
Operating income (loss)   (10 )     5,366  
Interest expense   (61 )     (414 )
Income from disposal   18        
Income tax (expense) benefit   22       (2,259 )
 

   

 
Income (loss) from discontinued operations, net of taxes $ (31 )   $ 2,693  
 

   

 

Liquidity and Capital Resources

     At March 31, 2011, we had utilized $195.7 million of our credit facility, with $189.7 million in borrowings and $6.0 million in letters of credit outstanding. On October 21, 2010, a portion of the proceeds from our PGiSend sale were used to retire our $50.0 million Term A loan. Following the retirement of our Term A loan, our $350.0 million credit facility consists of a $275.0 million revolver and an uncommitted $75.0 million accordion feature. From time to time, we may enter into interest rate swaps to reduce our exposure to market risk from changes in interest rates on interest payments associated with our credit facility. However, our $100.0 million interest rate swap, which had a fixed rate of 4.75%, expired in August 2010. As of March 31, 2011, we have no outstanding interest rate swaps.

     At the scheduled maturity of our credit facility in May 2014 or in the event of an acceleration of the indebtedness under the credit facility following an event of default, the entire outstanding principal amount of the indebtedness under the facility, together with all other amounts payable thereunder, will become due and payable. We may not have sufficient funds to pay such obligations in full at maturity or upon such acceleration. If we default and are not able to pay any such obligations due, our lenders have liens on substantially all of our assets and could foreclose on our assets in order to satisfy our obligations.

     As of March 31, 2011, we had $22.4 million in cash and equivalents compared to $15.1 million as of December 31, 2010. Cash balances residing outside of the United States as of March 31, 2011 were $20.5 million compared to $14.0 million as of December 31, 2010. We receive cash for repayment of royalties and management fees charged to international locations from the United States. Therefore, we record foreign currency exchange gains and losses resulting from these transactions in “Other, net” in our condensed consolidated statements of operations. We generally consider intercompany loans with foreign subsidiaries to be permanently invested for the foreseeable future. Therefore, we record foreign currency exchange fluctuations resulting from these transactions in the cumulative translation adjustment account on our condensed consolidated balance sheets. Based on our potential cash position and potential conditions in the capital markets, we could require repayment of these intercompany loans despite the long-term intention to hold them as permanent investments.

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Cash provided by operating activities

     Consolidated operating cash flows were $0.7 million and $6.5 million for the three months ended March 31, 2011 and 2010, respectively. The decrease in net cash provided by operating activities was primarily attributable to lower net income, the timing of prepaid expenses and current liabilities and higher payments for restructuring costs in 2011 compared to 2010.

Cash used in investing activities

     Consolidated investing activities used cash of $5.2 million and $7.2 million for the three months ended March 31, 2011 and 2010, respectively. The principal use of cash in investing activities for the three months ended March 31, 2011 related to $7.3 million of capital expenditures, partially offset by $2.2 million of cash provided by working capital and earnout provisions related to our PGiSend and PGiMarket sales. The principal uses of cash in investing activities for the three months ended March 31, 2010 related to $6.9 million of capital expenditures.

Cash used in financing activities

     Consolidated financing activities provided cash of $11.4 million and used cash of $1.8 million for the three months ended March 31, 2011 and 2010, respectively. The primary source of cash from financing activities in the three months ended March 31, 2011 included $14.7 million of net borrowings on our credit facility partially offset by $3.3 million in treasury stock purchases. The primary use of cash for financing activities in the three months ended March 31, 2010 included $1.2 million of net payments on our credit facility and $0.6 million in treasury stock purchases.

Off-balance sheet arrangements

     At March 31, 2011, we did not have any off-balance-sheet arrangements, as defined in Item 303(a)(4)(ii) of SEC Regulation S-K.

Capital resources

     During 2010, we entered into a new credit facility expiring in May 2014 and repaid and terminated our then existing credit facility. Following the retirement of our Term A loan in connection with the PGiSend sale, our facility consists of a $275.0 million revolver and an uncommitted $75.0 million accordion feature. Our subsidiary, ATS, is the borrower under our credit facility, with PGi and certain of our material domestic subsidiaries guaranteeing the obligations of ATS under the credit facility, which is secured by substantially all of our assets and the assets of our material domestic subsidiaries. In addition, we have pledged as collateral all of the issued and outstanding stock of our material domestic subsidiaries and 65% of our material foreign subsidiaries. Proceeds drawn under our credit facility can be used for working capital, capital expenditures, acquisitions and other general corporate purposes. The annual interest rate applicable to borrowings under our new credit facility, at our option, is (1) the base rate (the greater of either the federal funds rate plus one-half of one percent, the prime rate or one-month LIBOR plus one and one-half percent) plus an applicable percentage that varies based on our consolidated leverage ratio at quarter end, or (2) LIBOR for one, two, three, nine or twelve months adjusted for a percentage that represents the Federal Reserve Board’s reserve percentage plus an applicable percentage that varies based on our consolidated leverage ratio at quarter end. The applicable percentage for base rate loans and LIBOR loans were 1.75% and 2.75%, respectively, at March 31, 2011. Our interest rate on LIBOR loans, which comprised materially all of our outstanding borrowings as of March 31, 2011, was 3.0%. Our credit facility contains customary restrictive covenants, including financial covenants, and otherwise contains terms substantially similar to the terms in our prior credit facility.

     At March 31, 2011, we were in compliance with the covenants under our credit facility or have obtained any required waivers from lenders. At March 31, 2011, we had $189.7 million of borrowings and $6.0 million in letters of credit outstanding under our credit facility.

     Until its expiration in August 2010, we had a $100.0 million interest rate swap outstanding. This swap was designated as a cash flow hedge in 2008. Concurrent with the refinancing of our credit facility on May 10, 2010, we

27



dedesignated the cash flow hedge associated with this interest rate swap. Any changes in fair value prior to designation as a hedge, subsequent to dedesignation as a hedge, and any ineffectiveness while designated were recognized as “Unrealized gain on change in fair value of interest rate swaps” as a component of “Other (expense) income” in our condensed consolidated statements of operations and amounted to $0.5 million, during the three months ended March 31, 2010. As of December 31, 2010, our swaps had all expired, and no related balance is carried on our balance sheets.

Liquidity

     At March 31, 2011, we had $22.4 million of cash and equivalents. We generated positive operating cash flows from each of our geographic business segments for the three months ended March 31, 2011. Each geographic business segment had sufficient cash flows from operations to service existing debt obligations, to fund capital expenditure requirements (which historically have been 6% to 8% of annual consolidated net revenues) and to fund research and development expenses for new services and enhancements to existing services (which historically have been 2% to 3% of annual consolidated net revenues). Assuming no material change to these costs, which we do not anticipate, we believe that we will generate adequate operating cash flows for capital expenditures and contractual commitments and to satisfy our indebtedness and fund our liquidity needs for at least the next 12 months. At March 31, 2011, we had $79.3 million of available credit on our credit facility, without regard to the uncommitted $75.0 million accordion feature. We have historically borrowed on our credit facility in order to fund acquisitions and stock repurchases. In October 2010, a portion of the proceeds from the PGiSend sale was used to retire our $50.0 million Term A loan, to fund our $58.8 million tender offer and to pay certain transactions fees and closing costs related to the sale and tender offer.

     We regularly review our capital structure and evaluate potential alternatives in light of current conditions in the capital markets. Depending upon conditions in these markets, cash flows from our operating segments and other factors, we may engage in other capital transactions. These capital transactions include, but are not limited to, debt or equity issuances or credit facilities with banking institutions.

SUBSEQUENT EVENTS

     In May 2011 through the filing of this quarterly report, we repurchased an aggregate of 244,927 shares of our common stock in the open market pursuant to our board-approved stock repurchase program for approximately $1.9 million.

CRITICAL ACCOUNTING POLICIES

     “Management’s Discussion and Analysis of Financial Condition and Results of Operations” is based upon our condensed consolidated financial statements and the notes thereto, which have been prepared in accordance with GAAP. The preparation of the condensed consolidated financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses and related disclosure of contingent assets and liabilities. We review the accounting policies used in reporting our financial results on a regular basis and review critical accounting policies and related disclosures with the audit committee of our board of directors. We have identified the policies below as critical to our business operations and the understanding of our financial condition and results of operations:

  • Revenue recognition;

  • Allowance for uncollectible accounts receivable;

  • Goodwill and other intangible assets;

  • Income taxes;

  • Restructuring costs;

  • Legal contingencies; and

28


  • Derivative instruments.

     For a detailed discussion on the application of these accounting policies, see Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in our annual report on Form 10-K for the fiscal year ended December 31, 2010.

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FORWARD LOOKING STATEMENTS

     When used in this quarterly report on Form 10-Q and elsewhere by us or by management from time to time, the words “believes,” “anticipates,” “expects,” “will,” “may,” “should,” “intends,” “plans,” “estimates,” “predicts,” “potential,” “continue” and similar expressions are intended to identify forward-looking statements concerning our operations, economic performance and financial condition. For those statements, we claim the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. These statements are based on a number of assumptions and estimates that are inherently subject to significant risks and uncertainties, many of which are beyond our control and reflect future business decisions which are subject to change. A variety of factors could cause actual results to differ materially from those anticipated in our forward-looking statements, including, but not limited to, the following factors:

  • Competitive pressures, including pricing pressures;

  • Technological changes and the development of alternatives to our services;

  • Market acceptance of new services, including our iMeet and GlobalMeet services;

  • Our ability to attract new customers and to retain and further penetrate our existing customer base;

  • Risks associated with challenging global economic conditions;

  • Costs or difficulties related to the integration of any new technologies;

  • Service interruptions and network downtime;

  • Price increases from our telecommunications service providers;

  • Technological obsolescence and our ability to upgrade our equipment or increase our network capacity;

  • Concerns regarding the security of transactions;

  • Our level of indebtedness;

  • Future write-downs of goodwill or other intangible assets;

  • Assessment of income, state sales and other taxes;

  • Restructuring and cost reduction initiatives and the market reaction thereto;

  • Risks associated with acquisitions and market expansion;

  • The impact of the recent sale of our PGiSend business;

  • Our ability to protect our intellectual property rights, including possible adverse results of litigation or infringement claims;

  • Regulatory or legislative changes, including further government regulations applicable to traditional telecommunications service providers;

  • Risks associated with international operations, including political instability and fluctuations in foreign currency exchange rates;

  • Factors described under the caption Part I, Item 1A. “Risk Factors” in our annual report on Form 10-K for the year ended December 31, 2010; and

30


  • Factors described from time to time in our press releases, reports and other filings made with the SEC.

     We caution that these factors are not exclusive. Consequently, all of the forward-looking statements made in this quarterly report on Form 10-Q and in other documents filed with the SEC are qualified by these cautionary statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this Form 10-Q. We undertake no obligation to publicly release the results of any revisions to these forward-looking statements that may be made to reflect events or circumstances after the date of this Form 10-Q or the date of the statement, if a different date.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

     We are exposed to market risk from changes in interest rates and foreign currency exchange rates. We manage our exposure to these market risks through our regular operating and financing activities and the timing of intercompany payable settlements. From time to time, we may enter into interest rate swaps to reduce our exposure to market risk from changes in interest rates on interest payments associated with our credit facility. However, our $100.0 million interest rate swap, which had a fixed rate of 4.75%, expired in August 2010. As of March 31, 2011, we have no outstanding swaps.

     At March 31, 2011, we had borrowings of approximately $189.7 million outstanding under our credit facility that were subject to interest rate risk. Each 100 basis point increase in interest rates relative to these borrowings would impact our annual pre-tax earnings and cash flows by approximately $1.9 million based on our March 31, 2011 debt level.

     We generated approximately 35% of our consolidated net revenues and 29% of our operating expenses in countries outside of the United States in the three months ended March 31, 2011. Additionally, we have foreign currency denominated debt as part of our credit facility. At March 31, 2011, we had debt outstanding of CAD $1.9 million, AUD $1.0 million and £2.5 million. As a result, fluctuations in exchange rates impact the amount of our reported consolidated net revenues, operating income and debt. A hypothetical positive or negative change of 10% in foreign currency exchange rates would positively or negatively change our consolidated net revenues, operating expenses and outstanding debt for the three months ended March 31, 2011 by approximately $4.1 million, $3.2 million and $0.7 million, respectively. Our principal exposure has been related to local currency sales and operating costs in Australia, Canada, the Euro Zone, Japan, Norway and the United Kingdom. We have not used derivatives to manage foreign currency exchange risk, and we did not have any foreign currency exchange derivatives outstanding at March 31, 2011.

ITEM 4. CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

     Our management has evaluated, under the supervision and with the participation of our principal executive officer and principal financial officer, the effectiveness of our disclosure controls and procedures as of March 31, 2011. Based on this evaluation, our principal executive officer and principal financial officer concluded that, as of March 31, 2011, our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act), were effective and designed to ensure that (a) information required to be disclosed in our reports filed under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in the SEC's rules and instructions, and (b) information is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosures.

Changes in Internal Control Over Financial Reporting

     There were no changes in our internal control over financial reporting during the quarter ended March 31, 2011 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

State Corporate Tax Matter

     On August 6, 2010, one of our former subsidiaries Xpedite that was included in the sale of our PGiSend business to EasyLink completed on October 21, 2010, received a final determination from the New Jersey Division of Taxation upholding a corporate business tax audit assessment for the tax years ended December 31, 1998 through December 31, 2000 and December 31, 2002. The assessment totaled approximately $6.2 million as of August 15, 2010, including approximately $2.4 million in taxes and $3.8 million in accrued interest and penalties. The assessment relates to the sourcing of Xpedite’s receipts for purposes of determining the amount of its income that is properly attributable to, and therefore taxable by, New Jersey. Xpedite intends to vigorously contest the determination and filed a timely appeal with the Tax Court of New Jersey on November 2, 2010. We believe we are adequately reserved for this matter. However, if the New Jersey Division of Taxation’s final determination is sustained, the amount assessed could result in an adjustment to our condensed consolidated financial statements and could impact our financial condition and results of operations. We agreed to indemnify EasyLink for this matter in connection with the PGiSend sale.

State Income Tax Matter

     In May 2009, one of our former subsidiaries, PTEKVentures.com, Inc., a Nevada corporation formally dissolved in 2002, received a notice of proposed income tax assessment from the Georgia Department of Revenue totaling approximately $22.7 million as of June 15, 2009. In February 2011, the Georgia Department of Revenue agreed to withdraw this assessment with prejudice in exchange for a reduction in our Georgia net operating loss carryforward that will have no impact on our statements of operations.

Other Litigation and Claims

     We are involved from time to time in other legal proceedings that we do not believe will have a material adverse effect upon our business, financial condition or results of operations, although we can offer no assurance as to the ultimate outcome of any such proceedings.

ITEM 1A. RISK FACTORS.

     Part I, Item 1A. “Risk Factors” in our annual report on Form 10-K for the year ended December 31, 2010 includes a detailed discussion of risk factors that could materially affect our business, financial condition or results of operations. There have been no material changes from the risk factors disclosed in that report.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

ISSUER PURCHASES OF EQUITY SECURITIES

Period     Total
Number of
Shares
Purchased
    Average
Price Paid
per Share
    Total Number of Shares
Purchased as Part of
Publicly Announced
Plans or Programs
    Maximum Number of
Shares that May Yet Be
Purchased Under the
Plans or Programs

 
 
 
 
January 1-31, 2011           —       —           —   1,749,700
February 1-28, 2011           —       —           —   1,749,700
March 1-31, 2011   469,900   $6.68   469,900   1,279,800
   
     
 
Total   469,900   $6.68   469,900   1,279,800

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     In June 2006, our board of directors authorized, and we announced, a stock repurchase program under which we could purchase up to 7.0 million shares of our common stock. Through March 31, 2011, we had repurchased 5,720,200 shares pursuant to the stock repurchase program.

ITEM 6. EXHIBITS

     (a) Exhibits

     The exhibits filed with this report are listed on the “Exhibit Index” following the signature page of this Form 10-Q, which are incorporated by reference.

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SIGNATURE

     Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Date: May 9, 2011 PREMIERE GLOBAL SERVICES, INC.
 
  /s/ David E. Trine
 
  David E. Trine
  Chief Financial Officer
  (principal financial and accounting officer and
  duly authorized signatory of the registrant)

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EXHIBIT INDEX

Exhibit
Number

         Description
10.1  

Restricted Stock Agreement between David M. Guthrie and the Registrant dated March 31, 2011 for 66,667 shares (incorporated by reference to Exhibit 10.1 to the Registrant’s Current Report on Form 8-K dated March 31, 2011 and filed on April 4, 2011).

 
10.2  

Restricted Stock Agreement between David M. Guthrie and the Registrant dated March 31, 2011 for 33,333 shares (incorporated by reference to Exhibit 10.2 to the Registrant’s Current Report on Form 8-K dated March 31, 2011 and filed on April 4, 2011).

 
31.1  

Certification of Chief Executive Officer pursuant to Rule 13a-14(a)/15d-14(a) of the Securities Exchange Act of 1934.

 
31.2  

Certification of Chief Financial Officer pursuant to Rule 13a-14(a)/15d-14(a) of the Securities Exchange Act of 1934.

 
32.1  

Certification of Chief Executive Officer pursuant to Rule 13a-14(b)/15d-14(b) of the Securities Exchange Act of 1934 and 18 U.S.C. Section 1350.

 
32.2  

Certification of Chief Financial Officer, as required by Rule 13a-14(b)/15d-14(b) of the Securities Exchange Act of 1934 and 18 U.S.C. Section 1350.

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