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Table of Contents

 
 
UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D. C. 20549
FORM 10-Q
(Mark One)
     
þ        QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended January 31, 2011
or
     
o        TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ___________________ to ___________________
Commission File Number 1-6196
Piedmont Natural Gas Company, Inc.
 
(Exact name of registrant as specified in its charter)
     
North Carolina   56-0556998
 
(State or other jurisdiction of   (I.R.S. Employer
incorporation or organization)   Identification No.)
     
4720 Piedmont Row Drive, Charlotte, North Carolina   28210
 
(Address of principal executive offices)   (Zip Code)
Registrant’s telephone number, including area code (704) 364-3120
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. þ Yes o No
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). þ Yes o No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer þ Accelerated filer o  Non-accelerated filer o
(Do not check if a smaller reporting company)
Smaller reporting company o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). o Yes þ No
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.
           
  Class     Outstanding at March 1, 2011  
  Common Stock, no par value     71,783,740  
 
 

 


 

Piedmont Natural Gas Company, Inc.
Form 10-Q
for
January 31, 2011
TABLE OF CONTENTS
             
        Page
   
 
       
Part I.          
   
 
       
Item 1.       1  
Item 2.       24  
Item 3.       39  
Item 4.       39  
   
 
       
Part II.          
   
 
       
Item 1.       40  
Item 1A.       40  
Item 2.       40  
Item 6.       41  
   
 
       
        43  
 EX-10.1
 EX-10.2
 EX-31.1
 EX-31.2
 EX-32.1
 EX-32.2
 EX-99.1
 EX-101 INSTANCE DOCUMENT
 EX-101 SCHEMA DOCUMENT
 EX-101 CALCULATION LINKBASE DOCUMENT
 EX-101 LABELS LINKBASE DOCUMENT
 EX-101 PRESENTATION LINKBASE DOCUMENT

 


Table of Contents

Part I. Financial Information
Item 1. Financial Statements
Piedmont Natural Gas Company, Inc. and Subsidiaries
Consolidated Balance Sheets (Unaudited)
(In thousands)
                 
    January 31,     October 31,  
    2011     2010  
ASSETS
               
Utility Plant:
               
Utility plant in service
  $ 3,226,622     $ 3,176,312  
Less accumulated depreciation
    932,752       917,300  
 
           
Utility plant in service, net
    2,293,870       2,259,012  
Construction work in progress
    152,982       171,901  
Plant held for future use
    6,751       6,751  
 
           
Total utility plant, net
    2,453,603       2,437,664  
 
           
 
               
Other Physical Property, at cost (net of accumulated depreciation of $749 in 2011 and $729 in 2010)
    509       528  
 
           
 
               
Current Assets:
               
Cash and cash equivalents
    20,091       5,619  
Trade accounts receivable (less allowance for doubtful accounts of $3,376 in 2011 and $929 in 2010)
    241,946       62,370  
Income taxes receivable
    10,732       24,856  
Other receivables
    2,578       2,289  
Unbilled utility revenues
    115,521       21,337  
Inventories:
               
Gas in storage
    98,319       101,734  
Materials, supplies and merchandise
    4,503       4,547  
Gas purchase derivative assets, at fair value
    3,352       2,819  
Amounts due from customers
    8,999       62,336  
Prepayments
    4,241       39,832  
Other current assets
    103       101  
 
           
Total current assets
    510,385       327,840  
 
           
 
               
Noncurrent Assets:
               
Equity method investments in non-utility activities
    89,043       80,287  
Goodwill
    48,852       48,852  
Marketable securities, at fair value
    1,471       997  
Overfunded postretirement asset
    39,567       17,342  
Regulatory asset for postretirement benefits
    64,368       64,775  
Unamortized debt expense
    10,567       8,576  
Regulatory cost of removal asset
    18,196       17,825  
Other noncurrent assets
    53,049       48,589  
 
           
Total noncurrent assets
    325,113       287,243  
 
           
 
               
Total
  $ 3,289,610     $ 3,053,275  
 
           
 
               
See notes to consolidated financial statements.

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Piedmont Natural Gas Company, Inc. and Subsidiaries
Consolidated Balance Sheets (Unaudited)
(In thousands)
                 
    January 31,     October 31,  
    2011     2010  
CAPITALIZATION AND LIABILITIES                
Capitalization:
               
Stockholders’ equity:
               
Cumulative preferred stock — no par value — 175 shares authorized
  $     $  
Common stock — no par value — shares authorized: 200,000; shares outstanding: 71,766 in 2011 and 72,282 in 2010
    431,449       445,640  
Retained earnings
    584,017       519,831  
Accumulated other comprehensive income (loss)
    48       (530 )
 
           
Total stockholders’ equity
    1,015,514       964,941  
Long-term debt
    671,904       671,922  
 
           
Total capitalization
    1,687,418       1,636,863  
 
           
 
               
Current Liabilities:
               
Current maturities of long-term debt
    60,000       60,000  
Bank debt
    315,500       242,000  
Trade accounts payable
    134,510       66,019  
Other accounts payable
    45,112       49,645  
Income taxes accrued
    4,854        
Accrued interest
    12,037       20,134  
Customers’ deposits
    29,143       25,631  
Deferred income taxes
    17,049       4,933  
General taxes accrued
    8,112       20,100  
Amounts due to customers
    10,024        
Other current liabilities
    17,581       10,098  
 
           
Total current liabilities
    653,922       498,560  
 
           
 
               
Noncurrent Liabilities:
               
Deferred income taxes
    452,564       429,225  
Unamortized federal investment tax credits
    2,052       2,145  
Accumulated provision for postretirement benefits
    15,051       14,805  
Cost of removal obligations
    443,445       436,072  
Other noncurrent liabilities
    35,158       35,605  
 
           
Total noncurrent liabilities
    948,270       917,852  
 
           
 
               
Commitments and Contingencies (Note 14)
               
 
           
 
               
Total
  $ 3,289,610     $ 3,053,275  
 
           
 
               
See notes to consolidated financial statements.

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Piedmont Natural Gas Company, Inc. and Subsidiaries
Consolidated Statements of Income (Unaudited)
(In thousands except per share amounts)
                 
    Three Months Ended  
    January 31  
    2011     2010  
 
               
Operating Revenues
  $ 652,056     $ 673,736  
Cost of Gas
    422,050       450,794  
 
           
 
               
Margin
    230,006       222,942  
 
           
 
               
Operating Expenses:
               
Operations and maintenance
    51,058       52,039  
Depreciation
    25,047       24,355  
General taxes
    11,097       8,585  
Utility income taxes
    51,935       50,162  
 
           
 
               
Total operating expenses
    139,137       135,141  
 
           
 
               
Operating Income
    90,869       87,801  
 
           
 
               
Other Income (Expense):
               
Income from equity method investments
    7,756       11,833  
Gain on sale of interest in equity method investment
          49,674  
Non-operating income
    168       93  
Non-operating expense
    (384 )     (363 )
Income taxes
    (2,952 )     (23,985 )
 
           
 
               
Total other income (expense)
    4,588       37,252  
 
           
 
               
Utility Interest Charges:
               
Interest on long-term debt
    12,099       13,274  
Allowance for borrowed funds used during construction
    (2,334 )     (519 )
Other
    1,252       (1,451 )
 
           
Total utility interest charges
    11,017       11,304  
 
           
 
               
Net Income
  $ 84,440     $ 113,749  
 
           
 
               
Average Shares of Common Stock:
               
Basic
    72,194       73,173  
Diluted
    72,514       73,545  
 
               
Earnings Per Share of Common Stock:
               
Basic
  $ 1.17     $ 1.55  
Diluted
  $ 1.16     $ 1.55  
 
               
Cash Dividends Per Share of Common Stock
  $ 0.28     $ 0.27  
 
               
See notes to consolidated financial statements.

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Piedmont Natural Gas Company, Inc. and Subsidiaries
Consolidated Statements of Cash Flows (Unaudited)
(In thousands)
                 
    Three Months Ended  
    January 31  
    2011     2010  
 
               
Cash Flows from Operating Activities:
               
Net income
  $ 84,440     $ 113,749  
Adjustments to reconcile net income to net cash provided by operating activities:
               
Depreciation and amortization
    25,975       25,628  
Amortization of investment tax credits
    (93 )     (91 )
Allowance for doubtful accounts
    2,447       2,526  
Gain on sale of interest in equity method investment, net of tax
          (30,222 )
Net gain on sale of property
          (81 )
Income from equity method investments
    (7,756 )     (11,833 )
Distributions of earnings from equity method investments
    793       1,004  
Deferred income taxes
    35,081       21,446  
Changes in assets and liabilities:
               
Gas purchase derivatives, at fair value
    (533 )     (7,676 )
Receivables
    (276,564 )     (277,415 )
Inventories
    3,459       (877 )
Amounts due from/to customers
    63,361       95,834  
Settlement of legal asset retirement obligations
    (329 )     (308 )
Overfunded postretirement asset
    (22,225 )     (10,773 )
Regulatory asset for postretirement benefits
    407       233  
Other assets
    45,621       64,296  
Accounts payable
    68,339       74,912  
Provision for postretirement benefits
    246       (10,656 )
Other liabilities
    (1,428 )     1,233  
 
           
Net cash provided by operating activities
    21,241       50,929  
 
           
 
               
Cash Flows from Investing Activities:
               
Utility construction expenditures
    (38,168 )     (33,880 )
Allowance for funds used during construction
    (2,334 )     (519 )
Contributions to equity method investments
    (1,591 )      
Distributions of capital from equity method investments
    748       122  
Proceeds from sale of interest in equity method investment
          57,500  
Proceeds from sale of property
    464       351  
Investments in marketable securities
    (426 )     (455 )
Other
    907       55  
 
           
Net cash provided by (used in) investing activities
    (40,400 )     23,174  
 
           

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Piedmont Natural Gas Company, Inc. and Subsidiaries
Consolidated Statements of Cash Flows (Unaudited)
(In thousands)
                 
    Three Months Ended  
    January 31  
    2011     2010  
 
               
Cash Flows from Financing Activities:
               
Borrowings under bank debt
  $ 721,500     $ 263,000  
Repayments under bank debt
    (648,000 )     (276,000 )
Retirement of long-term debt
    (18 )     (199 )
Expenses related to issuance of credit facility
    (2,152 )      
Issuance of common stock through dividend reinvestment and employee stock plans
    4,811       4,577  
Repurchases of common stock
    (22,232 )     (36,878 )
Dividends paid
    (20,278 )     (19,813 )
Other
          (150 )
 
           
Net cash provided by (used in) financing activities
    33,631       (65,463 )
 
           
 
               
Net Increase in Cash and Cash Equivalents
    14,472       8,640  
Cash and Cash Equivalents at Beginning of Period
    5,619       7,558  
 
           
Cash and Cash Equivalents at End of Period
  $ 20,091     $ 16,198  
 
           
 
               
Noncash Investing and Financing Activities:
               
Accrued construction expenditures
  $ 4,382     $ 3,072  
See notes to consolidated financial statements.

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Piedmont Natural Gas Company, Inc. and Subsidiaries
Consolidated Statements of Comprehensive Income (Unaudited)
(In thousands)
                 
    Three Months Ended  
    January 31  
    2011     2010  
 
               
Net Income
  $ 84,440     $ 113,749  
 
               
Other Comprehensive Income:
               
Unrealized gain from hedging activities of equity method investments, net of tax of $121 in 2011 and $369 in 2010
    185       573  
Reclassification adjustment from hedging activities of equity method investments included in net income, net of tax of $252 in 2011 and $428 in 2010
    393       664  
 
           
 
               
Total Comprehensive Income
  $ 85,018     $ 114,986  
 
           
See notes to consolidated financial statements.

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Piedmont Natural Gas Company, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Unaudited)
1. Summary of Significant Accounting Policies
     Unaudited Interim Financial Information
The consolidated financial statements have not been audited. We have prepared the unaudited consolidated financial statements under the rules of the Securities and Exchange Commission (SEC). Therefore, certain financial information and note disclosures normally included in annual financial statements prepared in conformity with generally accepted accounting principles in the United States of America are omitted in this interim report under these SEC rules and regulations. These financial statements should be read in conjunction with the Consolidated Financial Statements and Notes included in our Form 10-K for the year ended October 31, 2010.
     Seasonality and Use of Estimates
The unaudited consolidated financial statements include all normal recurring adjustments necessary for a fair statement of financial position at January 31, 2011 and October 31, 2010, the results of operations for the three months ended January 31, 2011 and 2010, and cash flows for the three months ended January 31, 2011 and 2010. Our business is seasonal in nature. The results of operations for the three months ended January 31, 2011 do not necessarily reflect the results to be expected for the full year.
We make estimates and assumptions when preparing the consolidated financial statements. These estimates and assumptions affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities as of the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from estimates.
     Significant Accounting Policies
Our accounting policies are described in Note 1 to the consolidated financial statements in our Form 10-K for the year ended October 31, 2010. There were no significant changes to those accounting policies during the three months ended January 31, 2011.
     Rate-Regulated Basis of Accounting
Our utility operations are subject to regulation with respect to rates, service area, accounting and various other matters by the regulatory commissions in the states in which we operate. The accounting regulations provide that rate-regulated public utilities account for and report assets and liabilities consistent with the economic effect of the manner in which independent third-party regulators establish rates. In applying these regulations, we capitalize certain costs and benefits as regulatory assets and liabilities, respectively, in order to provide for recovery from or refund to utility customers in future periods.
Our regulatory assets are recoverable through either rate riders or base rates specifically authorized by a state regulatory commission. Base rates are designed to provide both a recovery of cost and a return on investment during the period the rates are in effect. As such, all of our regulatory assets are subject to review by the respective state regulatory commission during any future rate proceedings. In the event that accounting for the effects of regulation were no longer applicable, we would recognize a write-off of the regulatory assets and regulatory liabilities that would result in an adjustment to net income. Our utility operations continue to recover their costs through cost-based rates established by the state regulatory commissions. As a result, we believe that

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the accounting prescribed under rate-based regulation remains appropriate. It is our opinion that all of our recorded regulatory assets are recoverable in current rates or future rate proceedings.
Regulatory assets and liabilities in the consolidated balance sheets as of January 31, 2011 and October 31, 2010 are as follows.
                 
    January 31,     October 31,  
In thousands   2011     2010  
 
               
Regulatory assets
  $ 149,694     $ 197,772  
Regulatory liabilities
    456,034       439,075  
Inter-company transactions have been eliminated in consolidation where appropriate; however, we have not eliminated inter-company profit on sales to affiliates and costs from affiliates in accordance with accounting regulations prescribed under rate-based regulation. For information on related party transactions, see Note 8 to the consolidated financial statements in this Form 10-Q.
     Fair Value Measurements
The carrying value of cash and cash equivalents, receivables, bank debt, accounts payable and accrued interest approximates fair value. Our financial assets and liabilities are recorded at fair value and consist primarily of derivatives that are recorded in the consolidated balance sheets in accordance with derivative accounting standards.
We utilize market data or assumptions about risk and the risks inherent in the inputs to the valuation technique. These inputs can be readily observable, market corroborated or generally observable. We primarily apply the market approach for recurring fair value measurements and endeavor to utilize the best available information. Accordingly, we use valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs. The fair value of our financial assets and liabilities are subject to potentially significant volatility based on changes in market prices, the portfolio valuation of our contracts, as well as the maturity and settlement of those contracts, and subsequent newly originated transactions, each of which directly affects the estimated fair value of our financial instruments. We are able to classify fair value balances based on the observance of those inputs into the following fair value hierarchy levels as set forth in the fair value guidance.
For the fair value measurements of our derivatives and marketable securities, see Note 10 to the consolidated financial statements in this Form 10-Q. For the fair value measurements of our benefit plan assets, see Note 8 to our Form 10-K for the year ended October 31, 2010. For further information on our fair value methodologies, see Note 1.F to our Form 10-K for the year ended October 31, 2010. There were no significant changes to these fair value methodologies during the three months ended January 31, 2011.
     Financing Receivables
We originate and subsequently own installment loans made to our natural gas customers under our Third Party Financing Program. Under the Third Party Financing Program, we offer financing to qualifying customers for the purchase and installation of gas appliances and HVAC equipment. The quality of these loans is comparable to the quality of our natural gas receivables. As of January 31, 2011, we have $6.1 million of loans outstanding under the Third Party Financing Program. We perform credit evaluations of our customers and maintain reserves for estimated credit losses based on historical experience and the aging of the loan balances. The balance of the reserve related to the Third Party Financing Program is $.2 million as of January 31, 2011. We do not have loans that are impaired. We recognize interest revenue on these loans using the simple add-on interest method.

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     Recently Issued Accounting Guidance
In June 2009, the Financial Accounting Standards Board (FASB) amended accounting guidance to eliminate the quantitative approach that entities use to determine whether an entity has a controlling financial interest in a variable interest entity (VIE) and to require that the entity with a variable interest in a VIE qualitatively assess whether it has a controlling financial interest, and if so, determine whether it is the primary beneficiary. The guidance requires companies to continually evaluate the VIE for consolidation, rather than performing the assessment only when specific events occur. It also requires enhanced disclosures to provide more information about the entity’s involvement with the VIE. The guidance is effective for fiscal periods beginning after November 15, 2009. Our adoption of this guidance on consolidation of VIEs, effective November 1, 2010, had no impact on our financial position, results of operations or cash flows. For information regarding disclosures related to variable interests in unconsolidated VIEs, see Note 9 to the consolidated financial statements.
In January 2010, the FASB issued accounting guidance to require separate disclosures about purchases, sales, issuances and settlements relating to Level 3 fair value measurements. The guidance will be effective for interim periods for fiscal years beginning after December 15, 2010. We will adopt the guidance for Level 3 disclosure for recurring and non-recurring items covered under the fair value guidance for the first quarter of our fiscal year ending October 31, 2012. Since the guidance addresses only disclosures related to fair value measurements under Level 3, we do not expect the adoption of this guidance to have a material impact on our financial position, results of operations or cash flows.
In July 2010, the FASB issued accounting guidance to improve disclosures about the credit quality of an entity’s financing receivables and the reserves held against them. End of reporting period disclosures are required for the reporting period ending on or after December 15, 2010. The disclosures about activity that occurred during a reporting period are effective for interim and annual periods beginning on or after December 15, 2010. We adopted the guidance for the end of period disclosures as of January 31, 2011, and that disclosure is set forth above. We also adopted the guidance for the disclosures related to activity in the reporting period during our fiscal second quarter beginning February 1, 2011. Since the guidance addresses only disclosures related to credit quality of financing receivables and the allowance for credit losses, the adoption of this guidance did not have a material impact on our financial position, results of operations or cash flows.
2. Regulatory Matters
On July 29, 2010, we filed testimony with the North Carolina Utilities Commission (NCUC) in support of our gas cost purchasing and accounting practices for the twelve months ended May 31, 2010. On January 18, 2011, the NCUC issued an order finding us prudent on our gas purchasing policies and practices during this review period and allowed 100% recovery.
On February 26, 2010, we filed a petition with the Tennessee Regulatory Authority (TRA) to adjust the applicable rate for the collection of the Nashville franchise fee from certain customers. The proposed rate adjustment was calculated to recover the net $2.9 million of under-collected Nashville franchise fee payments as of May 31, 2009. On April 12, 2010, the TRA passed a motion approving a new Nashville franchise fee rate designed to recover only the net under-collections that have accrued since June 1, 2005, which would deny recovery of $1.5 million for us. Once the TRA issues its order on this matter, we intend to seek their reconsideration. We are unable to predict the outcome of this proceeding at this time. However, we do not believe this matter will have a material effect on our financial position, results of operations or cash flows.

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On September 9, 2010, we filed an annual report with the TRA reflecting the shared gas cost savings from gains and losses derived from gas purchase benchmarking and secondary market transactions for the twelve months ended June 30, 2010 under the Tennessee Incentive Plan (TIP). We are unable to predict the outcome of this proceeding at this time.
On December 6, 2010, we filed our report for the eighteen months ended June 30, 2010 with the TRA that reflected the transactions in the deferred gas cost account for the Actual Cost Adjustment (ACA) mechanism. This one-time eighteen month audit period is designed to synchronize the ACA audit year with the TIP plan year in order to facilitate the audit process for future periods. We are unable to predict the outcome of this proceeding at this time.
On February 24, 2011, the Office of Regulatory Staff (ORS) requested that the Public Service Commission of South Carolina (PSCSC) temporarily suspend the commission-approved gas hedging programs operated by the regulated gas utilities in South Carolina due to more moderate market conditions currently existing for the cost of natural gas. This suspension of the hedging program is requested to be effective upon the issuance of an order by the PSCSC. All existing hedges would continue to be managed under the current approved hedging programs as gas costs and would be audited by the ORS in subsequent purchased gas adjustment (PGA) proceedings. A hearing has not yet been scheduled. We are unable to predict the outcome of this proceeding at this time. However, we do not believe this matter will have a material effect on our financial position, results of operations or cash flows.
3. Earnings per Share
We compute basic earnings per share using the weighted average number of shares of common stock outstanding during each period. A reconciliation of basic and diluted earnings per share for the three months ended January 31, 2011 and 2010 is presented below.
                 
    Three Months  
In thousands except per share amounts   2011     2010  
 
               
Net Income
  $ 84,440     $ 113,749  
 
           
 
               
Average shares of common stock outstanding for basic earnings per share
    72,194       73,173  
Contingently issuable shares under incentive compensation plans
    320       372  
 
           
Average shares of dilutive stock
    72,514       73,545  
 
           
 
               
Earnings Per Share of Common Stock:
               
Basic
  $ 1.17     $ 1.55  
Diluted
  $ 1.16     $ 1.55  
4. Marketable Securities
We have marketable securities that are invested in money market and mutual funds that are liquid and actively traded on the exchanges. These securities are assets that are held in a rabbi trust established for our deferred compensation plans that became effective on January 1, 2009. For further information on the deferred compensation plans, see Note 6 to the consolidated financial statements in this Form 10-Q.

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The money market investments in the trust approximate fair value due to the short period of time to maturity. The fair values of the equity securities are based on the quoted market prices as traded on the exchanges. We have matched the current portion of the deferred compensation liability with the current asset and the noncurrent deferred compensation liability with the noncurrent asset; the current portion has been included in “Other current assets” in the consolidated balance sheets. The composition of these securities as of January 31, 2011 and October 31, 2010 is as follows.
                                 
    January 31, 2011     October 31, 2010  
            Fair             Fair  
In thousands   Cost     Value     Cost     Value  
 
                               
Current trading securities:
                               
Money markets
  $     $     $     $  
Mutual funds
    6       7       4       5  
 
                       
Total current trading securities
    6       7       4       5  
 
                       
 
                               
Noncurrent trading securities:
                               
Money markets
    216       216       254       254  
Mutual funds
    1,082       1,255       618       743  
 
                       
Total noncurrent trading securities
    1,298       1,471       872       997  
 
                       
 
                               
Total trading securities
  $ 1,304     $ 1,478     $ 876     $ 1,002  
 
                       
5. Capital Stock
On January 10, 2011, we entered into an accelerated share repurchase (ASR) agreement where we purchased 800,000 shares of our common stock from an investment bank at the closing price that day of $27.79 per share. The settlement and retirement of those shares occurred on January 11, 2011. Total consideration paid to purchase the shares of $22.2 million was recorded in “Stockholders’ equity” as a reduction in “Common stock.”
As part of the ASR, we simultaneously entered into a forward sale contract with the investment bank that is expected to mature in 48 trading days, or March 18, 2011. Under the terms of the forward sale contract, the investment bank is required to purchase, in the open market, 800,000 shares of our common stock during the term of the contract to fulfill its obligation related to the shares it borrowed from third parties and sold to us. At settlement, we, at our option, are required to either pay cash or issue registered or unregistered shares of our common stock to the investment bank if the investment bank’s weighted average purchase price, less a $.10 discount, is higher than the January 10, 2011 closing price. The investment bank is required to pay us either cash or shares of our common stock, at our option, if the investment bank’s weighted average price, less a $.10 discount, for the shares purchased is lower than the January 10, 2011 closing price. We have accounted for this forward sale contract as an equity instrument under accounting guidelines. As the fair value of the forward sale contract at inception was zero, no accounting for the forward sale contract is required until settlement, as long as the forward sale continues to meet the requirements for classification as an equity instrument.
6. Employee Benefit Plans
Components of the net periodic benefit cost for our defined benefit pension plans and our other postretirement

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employee benefits (OPEB) plan for the three months ended January 31, 2011 and 2010 are presented below.
                                                 
    Qualified Pension     Nonqualified Pension     Other Benefits  
In thousands   2011     2010     2011     2010     2011     2010  
 
                                               
Service cost
  $ 2,225     $ 2,100     $ 11     $ 10     $ 350     $ 334  
Interest cost
    2,700       2,850       52       61       374       476  
Expected return on plan assets
    (5,150 )     (4,775 )                 (384 )     (345 )
Amortization of transition obligation
                            167       167  
Amortization of prior service (credit) cost
    (550 )     (550 )     5       5              
Amortization of actuarial loss
    775       550       10       2             59  
 
                                   
Total
  $     $ 175     $ 78     $ 78     $ 507     $ 691  
 
                                   
In November 2010, we contributed $22 million to the qualified pension plan, and in January 2011, we contributed $.3 million to the money purchase pension plan. We anticipate that we will contribute the following amounts to our other plans in 2011.
         
In thousands        
 
       
Nonqualified pension plan
  $ 517  
OPEB plan
    1,400  
We have a defined contribution restoration (DCR) plan that we fund annually and that covers all officers at the vice president level and above. For the three months ended January 31, 2011, we contributed $.4 million to this plan. Participants may not contribute to the DCR plan. We have a voluntary deferral plan for the benefit of all director-level employees and officers; we make no contributions to this plan. Both deferred compensation plans are funded through a rabbi trust with a bank as the trustee. As of January 31, 2011, we have a liability of $1.3 million for these plans.
See Note 4 and Note 10 to the consolidated financial statements of this Form 10-Q for information on the investments in marketable securities that are held in the trust.
7. Business Segments
We have two reportable business segments, regulated utility and non-utility activities. These segments were identified based on products and services, regulatory environments and our current corporate organization and business decision-making activities. Operations of our regulated utility segment are conducted by the parent company. Operations of our non-utility activities segment are comprised of our equity method investments in joint ventures that are held by our wholly owned subsidiaries.
Operations of the regulated utility segment are reflected in “Operating Income” in the consolidated statements of income. Operations of the non-utility activities segment are included in the consolidated statements of income in “Income from equity method investments” and “Non-operating income.”
We evaluate the performance of the regulated utility segment based on margin, operations and maintenance expenses and operating income. We evaluate the performance of the non-utility activities segment based on

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earnings from the ventures. The basis of segmentation and the basis of the measurement of segment profit or loss are the same as reported in the consolidated financial statements in our Form 10-K for the year ended October 31, 2010.
Operations by segment for the three months ended January 31, 2011 and 2010 are presented below.
                                                 
    Regulated   Non-utility    
    Utility   Activities   Total
In thousands   2011   2010   2011   2010   2011   2010
 
                                               
Three Months
                                               
Revenues from external customers
  $ 652,056     $ 673,736     $     $     $ 652,056     $ 673,736  
Margin
    230,006       222,942                   230,006       222,942  
Operations and maintenance expenses
    51,058       52,039       30       123       51,088       52,162  
Income from equity method investments
                7,756       11,833       7,756       11,833  
Gain from sale of interest in equity method investment
                      49,674             49,674  
Operating income (loss) before income taxes
    142,804       137,963       (119 )     (212 )     142,685       137,751  
Income before income taxes
    131,689       126,599       7,638       61,297       139,327       187,896  
Reconciliations to the consolidated statements of income for the three months ended January 31, 2011 and 2010 are presented below.
                 
    Three Months  
In thousands   2011     2010  
 
               
Operating Income:
               
Segment operating income before income taxes
  $ 142,685     $ 137,751  
Utility income taxes
    (51,935 )     (50,162 )
Non-utility activities before income taxes
    119       212  
 
           
Operating income
  $ 90,869     $ 87,801  
 
           
 
               
Net Income:
               
Income before income taxes for reportable segments
  $ 139,327     $ 187,896  
Income taxes
    (54,887 )     (74,147 )
 
           
Net income
  $ 84,440     $ 113,749  
 
           
8. Equity Method Investments
The consolidated financial statements include the accounts of wholly owned subsidiaries whose investments in joint venture, energy-related businesses are accounted for under the equity method. Our ownership interest in each entity is included in “Equity method investments in non-utility activities” in the consolidated balance sheets. Earnings or losses from equity method investments are included in “Income from equity method investments” in the consolidated statements of income.
We own 21.49% of the membership interests in Cardinal Pipeline Company, L.L.C. (Cardinal), a North Carolina limited liability company. Cardinal owns and operates an intrastate natural gas pipeline in North Carolina and is regulated by the NCUC.
On October 22, 2009, we reached an agreement with Progress Energy Carolinas, Inc. to provide natural gas delivery service to a power generation facility to be built at their Wayne County, North Carolina site. To provide the additional delivery service, we have executed an agreement with Cardinal, which was approved by the NCUC in May 2010, to expand our firm capacity requirement by 149,000 dekatherms per day to serve

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Progress Energy Carolinas. This will require Cardinal to spend as much as $53.1 million for a new compressor station and expanded meter stations in order to increase the capacity of its system by up to 199,000 dekatherms per day of firm capacity for us and another customer. As an equity venture partner of Cardinal, we will invest as much as $11.4 million in Cardinal’s system expansion. Capital contributions related to this system expansion were made in January 2011 and will continue on a periodic basis through September 2012. As of January 31, 2011, our contributions to date related to this expansion were $1.6 million.
The members’ capital will be replaced with permanent financing with a target overall capital structure of 45-50% debt and 50-55% equity after the project is placed into service, scheduled to be July 1, 2012. In addition, our service subscription to Cardinal’s capacity following the system expansion will increase from approximately 37% to approximately 53%. The NCUC issued a formal certificate order for Progress Energy Carolinas for their Wayne County generation project in October 2009.
We have related party transactions as a transportation customer of Cardinal, and we record in cost of gas the transportation costs charged by Cardinal. For each period of the three months ended January 31, 2011 and 2010, these transportation costs and the amounts we owed Cardinal as of January 31, 2011 and October 31, 2010 are as follows.
                 
    Three Months
In thousands   2011   2010
 
               
Transportation costs
  $ 1,035     $ 1,035  
                 
    January 31,   October 31,
    2011   2010
 
               
Trade accounts payable
  $ 349     $ 349  
We own 40% of the membership interests in Pine Needle LNG Company, L.L.C. (Pine Needle), a North Carolina limited liability company. Pine Needle owns an interstate liquefied natural gas (LNG) storage facility in North Carolina and is regulated by the Federal Energy Regulatory Commission (FERC).
We have related party transactions as a customer of Pine Needle, and we record in cost of gas the storage costs charged by Pine Needle. For each period of the three months ended January 31, 2011 and 2010, these gas storage costs and the amounts we owed Pine Needle as of January 31, 2011 and October 31, 2010 are as follows.
                 
    Three Months
In thousands   2011   2010
 
               
Gas storage costs
  $ 2,926     $ 3,209  
                 
    January 31,   October 31,
    2011   2010
 
               
Trade accounts payable
  $ 987     $ 985  

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We own 15% of the membership interests in SouthStar Energy Services LLC (SouthStar), a Delaware limited liability company. The other member is Georgia Natural Gas Company (GNGC), a wholly-owned subsidiary of AGL Resources, Inc. SouthStar primarily sells natural gas to residential, commercial and industrial customers in the southeastern United States and Ohio with most of its business being conducted in the unregulated retail gas market in Georgia. On January 1, 2010, we sold half of our 30% membership interest in SouthStar to GNGC and retained a 15% earnings and membership share in SouthStar after the sale. At closing, we received $57.5 million from GNGC, who has no further rights to acquire our remaining 15% interest. We continue to account for our 15% membership interest in SouthStar using the equity method, as we retain board representation with voting rights equal to GNGC on significant governance matters and policy decisions, and thus, exercise significant influence over the operations of SouthStar.
We have related party transactions as we sell wholesale gas supplies to SouthStar, and we record in operating revenues the amounts billed to SouthStar. For each period of the three months ended January 31, 2011 and 2010, our operating revenues from these sales and the amounts SouthStar owed us as of January 31, 2011 and October 31, 2010 are as follows.
                 
    Three Months
In thousands   2011   2010
 
               
Operating revenues
  $ (31 )   $ (63 )
                 
    January 31,   October 31,
    2011   2010
 
               
Trade accounts (payable) receivable
  $ (23 )   $ 713  
Piedmont Hardy Storage Company, LLC, a wholly owned subsidiary of Piedmont, owns 50% of the membership interests in Hardy Storage Company, LLC (Hardy Storage), a West Virginia limited liability company. The other owner is a subsidiary of Columbia Gas Transmission Corporation, a subsidiary of NiSource Inc. Hardy Storage owns and operates an underground interstate natural gas storage facility located in Hardy and Hampshire Counties, West Virginia that is regulated by the FERC.
We have related party transactions as a customer of Hardy Storage and record in cost of gas the storage costs charged by Hardy Storage. For each period of the three months ended January 31, 2011 and 2010, these gas storage costs and the amounts we owed Hardy Storage as of January 31, 2011 and October 31, 2010 are as follows.
                 
    Three Months
In thousands   2011   2010
 
               
Gas storage costs
  $ 2,425     $ 2,236  
                 
    January 31,   October 31,
    2011   2010
 
               
Trade accounts payable
  $ 808     $ 808  

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9. Variable Interest Entities
As discussed in Note 1, effective November 1, 2010, we adopted the guidance that requires us to evaluate our variable interest in a VIE to qualitatively assess whether we have a controlling financial interest, and if so, determine whether we are the primary beneficiary. Under accounting guidance, a VIE is a legal entity that conducts a business or holds property whose equity, by design, has any of the following characteristics: an insufficient amount of equity at risk to finance its activities, equity owners who do not have the power to direct the significant activities of the entity (or have voting rights that are disproportionate to their ownership interest), or where equity owners do not receive expected losses or returns. An entity may have an interest in a VIE through ownership or other contractual rights or obligations and that interest changes as the entity’s net assets change. The consolidating investor is the entity that has the power to direct the activities of a VIE that most significantly impact the VIE’s economic performance, and the obligation to absorb losses of the entity that could potentially be significant to the VIE or the right to receive benefits from the VIE that could potentially be significant to the VIE.
As of January 31, 2011, we have determined that we are not the primary beneficiary, as defined by the authoritative guidance related to consolidations, in any of our equity method investments, which are discussed in Note 8. Based on our involvement in these investments, we do not have the power to direct the activities of these investments that most significantly impact the VIE’s economic performance.
Our investments in joint ventures, as discussed in Note 8, are currently accounted for under the equity method. We will continue to account for these investments under this method, as we determined we are not the consolidating investor. As of January 31, 2011, our maximum loss exposure related to these equity method investments is limited to our equity investment in each entity. Our investment balances are as follows.
                 
    January 31,     October 31,  
In thousands   2011     2010  
 
               
Cardinal
  $ 13,502     $ 11,837  
Pine Needle
    21,403       21,810  
SouthStar
    23,402       17,146  
Hardy Storage
    30,736       29,494  
 
           
Total equity method investments in non-utility activities
  $ 89,043     $ 80,287  
 
           
We have also reviewed various lease arrangements, contracts to purchase, sell or deliver natural gas and other agreements in which we hold a variable interest. In these cases, we have determined that we are not the primary beneficiary of the related VIE because we do not have the power to direct the activities of the VIE that most significantly impact the VIE’s economic performance, or the obligation to absorb losses of the VIE or the right to receive benefits from the VIE that could potentially be significant to the VIE.
10. Financial Instruments and Related Fair Value
     Derivative Assets and Liabilities under Master Netting Arrangements
We maintain brokerage accounts to facilitate transactions that support our gas cost hedging plans. Based on the value of our positions in these brokerage accounts and the associated margin requirements, we may be required to deposit cash into these accounts. The accounting guidance related to derivatives and hedging requires that we use a gross presentation, based on our election, for the fair value amounts for our derivative instruments and

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the fair value of the right to reclaim cash collateral. We include amounts recognized for the right to reclaim cash collateral in our current assets and current liabilities. As of January 31, 2011 and October 31, 2010, we had no cash deposited in the brokerage accounts.
     Fair Value Measurements
We use financial instruments to mitigate commodity price risk for our customers. In developing our fair value measurements of these financial instruments, we utilize market data or assumptions about risk and the risks inherent in the inputs to the valuation technique. Fair value refers to the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants in the market in which the entity transacts. We classify fair value balances based on the observance of those inputs into the fair value hierarchy levels as set forth in the fair value accounting guidance and fully described in Note 1.F to the consolidated financial statements in our Form 10-K for the year ended October 31, 2010.
The following table sets forth, by level of the fair value hierarchy, our financial assets and liabilities that were accounted for at fair value on a recurring basis as of January 31, 2011 and October 31, 2010. Financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement requires judgment and may affect the valuation of fair value assets and liabilities and their consideration within the fair value hierarchy levels. We have had no transfers between any level during the three months ended January 31, 2011 and 2010.
Recurring Fair Value Measurements as of January 31, 2011
                                 
            Significant              
    Quoted Prices     Other     Significant        
    in Active     Observable     Unobservable     Total  
    Markets     Inputs     Inputs     Carrying  
In thousands   (Level 1)     (Level 2)     (Level 3)     Value  
 
                               
Assets:
                               
Derivatives held for distribution operations
  $ 3,352     $     $     $ 3,352  
Debt and equity securities held as trading securities:
                               
Money markets
    216                   216  
Mutual funds
    1,262                   1,262  
 
                       
Total fair value assets
  $ 4,830     $     $     $ 4,830  
 
                       

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Recurring Fair Value Measurements as of October 31, 2010
                                 
            Significant              
    Quoted Prices     Other     Significant        
    in Active     Observable     Unobservable     Total  
    Markets     Inputs     Inputs     Carrying  
In thousands   (Level 1)     (Level 2)     (Level 3)     Value  
 
                               
Assets:
                               
Derivatives held for distribution operations
  $ 2,819     $     $     $ 2,819  
Debt and equity securities held as trading securities:
                               
Money markets
    254                   254  
Mutual funds
    748                   748  
 
                       
Total fair value assets
  $ 3,821     $     $     $ 3,821  
 
                       
Our utility segment derivative instruments are used in accordance with programs filed with or approved by the NCUC, the PSCSC and the TRA to hedge the impact of market fluctuations in natural gas prices. These derivative instruments are accounted for at fair value each reporting period. In accordance with regulatory requirements, the net costs and the gains and losses related to these derivatives are reflected in purchased gas costs and ultimately passed through to customers through our PGA procedures. In accordance with accounting provisions for rate-regulated activities, the unrecovered amounts related to these instruments are reflected as a regulatory asset or liability, as appropriate, in “Amounts due from customers” or “Amounts due to customers” in our consolidated balance sheets. These derivative instruments include exchange-traded derivative contracts. Exchange-traded contracts are generally based on unadjusted quoted prices in active markets and are classified within Level 1.
Trading securities include assets in a rabbi trust established for our deferred compensation plans and are included in “Marketable securities, at fair value” in the consolidated balance sheets. Securities classified within Level 1 include funds held in money market and mutual funds, which are highly liquid and are actively traded on the exchanges.
In developing the fair value of our long-term debt, we use a discounted cash flow technique, consistently applied, that incorporates a developed discount rate using long-term debt similarly rated by credit rating agencies combined with the U.S. Treasury bench mark with consideration given to maturities, redemption terms and credit ratings similar to our debt issuances. The carrying amount and fair value of our long-term debt, including the current portion, are shown below.
                 
    Carrying    
In thousands   Amount   Fair Value
 
               
As of January 31, 2011
  $ 731,904     $ 838,699  
As of October 31, 2010
    731,922       890,277  
Quantitative and Qualitative Disclosures
The costs of our financial price hedging options for natural gas and all other costs related to hedging activities of our regulated gas costs are recorded in accordance with our regulatory tariffs approved by our state regulatory commissions, and thus are not accounted for as hedging instruments under derivative accounting standards. As required by the accounting guidance, the fair value amounts are presented on a gross basis and do

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not reflect any netting of asset and liability amounts or cash collateral amounts under master netting arrangements. We had long gas options providing total coverage of 24.7 million dekatherms and 33.5 million dekatherms as of January 31, 2011 and October 31, 2010, respectively. A long position in an option contract is a right to purchase or sell the commodity at a specified price. As of January 31, 2011, the long options are for the period from March 2011 through February 2012.
The following table presents the fair value and balance sheet classification of our financial options for natural gas as of January 31, 2011 and October 31, 2010.
Fair Value of Derivative Instruments
                 
    Fair Value     Fair Value  
In thousands   January 31, 2011     October 31, 2010  
 
               
Derivatives Not Designated as Hedging Instruments under Derivative Accounting Standards:
               
Asset Financial Instruments:
               
Current Assets — Gas purchase derivative assets (March 2011-February 2012)
  $ 3,352          
 
             
Current Assets — Gas purchase derivative assets (December 2010-November 2011)
          $ 2,819  
 
             
We purchase natural gas for our regulated operations for resale under tariffs approved by state regulatory commissions. We recover the cost of gas purchased for regulated operations through PGA procedures. Our risk management policies allow us to use financial instruments to hedge commodity price risks, but not for speculative trading. The strategy and objective of our hedging programs is to use these financial instruments to provide protection against significant price increases. Accordingly, the operation of the hedging programs on the regulated utility segment as a result of the use of these financial derivatives generally has no earnings impact.
The following table presents the impact that financial instruments not designated as hedging instruments would have had on our consolidated statements of income for the three months ended January 31, 2011 and 2010, absent the regulatory treatment under our approved PGA procedures.
                                         
                                    Location of Loss
    Amount of Loss Recognized   Amount of Loss Deferred   Recognized through
In thousands   on Derivatives Instruments   Under PGA Procedures   PGA Procedures
    Three Months Ended   Three Months Ended        
    January 31,   January 31,        
    2011   2010   2011   2010        
 
                                       
Gas purchase options
  $ (4,221 )   $ (16,650 )   $ (4,221 )   $ (16,650 )   Cost of Gas
In Tennessee, the cost of these options and all other costs related to hedging activities up to 1% of total annual gas costs are approved for recovery under the terms and conditions of our TIP approved by the TRA. In South Carolina, the costs of these options are pre-approved by the PSCSC for recovery from customers subject to the terms and conditions of our gas hedging plan approved by the PSCSC. In North Carolina, costs associated with our hedging program are not pre-approved by the NCUC but are treated as gas costs subject to an annual cost review proceeding by the NCUC.
     Risk Management

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Our financial derivative instruments do not contain material credit-risk-related or other contingent features that could require us to make accelerated payments over and above payments made in the normal course of business when we are in a net liability position.
We seek to identify, assess, monitor and manage risk in accordance with defined policies and procedures under an Enterprise Risk Management Policy. In addition, we have an Energy Price Risk Management Committee (EPRMC) that monitors compliance with our hedging programs, policies and procedures.
11. Long-Term Debt Instruments
During the three months ended January 31, 2011 and 2010, we paid principal amounts of $.02 million and $.2 million, respectively, to noteholders of the 6.25% insured quarterly notes. These notes have a redemption right upon the death of the owner of the notes, within specified limitations.
12. Short-Term Debt Instruments
On January 25, 2011, we replaced our existing $450 million five-year revolving syndicated credit facility with a new $650 million three-year revolving syndicated credit facility that expires in January 2014. The new facility has an option to expand up to $850 million. We pay an annual fee of $30,000 plus fifteen basis points for any unused amount up to $650 million. This facility provides a line of credit for letters of credit of $10 million, of which $3.5 million was issued and outstanding at January 31, 2011. The prior five-year credit facility provided a line of credit for letters of credit of $5 million, of which $2.7 million was issued and outstanding at October 31, 2010. These letters of credit are used to guarantee claims from self-insurance under our general and automobile liability policies. The credit facility bears interest based on the 30-day LIBOR rate plus from 65 to 150 basis points, based on our credit ratings. Amounts borrowed remain outstanding until repaid and such amounts do not mature daily. Due to the seasonal nature of our business, amounts borrowed can vary significantly during the year.
Our outstanding short-term bank borrowings, as included in “Bank debt” in the consolidated balance sheets, were $315.5 million, as of January 31, 2011 under our syndicated three-year credit facility and $242 million, as of October 31, 2010 under our syndicated five-year credit facility, in LIBOR cost-plus loans. During the three months ended January 31, 2011, short-term bank borrowings ranged from $238 million to $426 million, and interest rates ranged from .51% to 1.16% (weighted average of .57%). Our syndicated three-year revolving credit facility’s financial covenants require us to maintain a ratio of total debt to total capitalization of no greater than 70%, and our actual ratio was 51% at January 31, 2011.
13. Employee Share-Based Plans
Under our shareholder approved incentive compensation plan, eligible officers and other participants are awarded units that pay out depending upon the level of performance achieved by Piedmont during three-year incentive plan performance periods. Distribution of those awards may be made in the form of shares of common stock and withholdings for payment of applicable taxes on the compensation. These plans require that a minimum threshold performance level be achieved in order for any award to be distributed. For the three months ended January 31, 2011 and 2010, we recorded compensation expense, and as of January 31, 2011 and October 31, 2010, we have accrued a liability for these awards based on the fair market value of our stock at the end of each quarter. The liability is re-measured to market value at the settlement date.
In December 2010, a long-term retention award under the incentive compensation plan was approved for eligible officers and other participants. This is a retention award that will be distributed to participants who have met the retention requirements at the end of a three-year period ending in December 2013 in the form of

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shares of common stock and withholdings for payment of applicable taxes on the compensation. For the three months ended January 31, 2011, we recorded compensation expense, and as of January 31, 2011, we have accrued amounts for these awards based on the fair market value of our stock at the end of the quarter. The liability is re-measured to market value at the settlement date.
Also under our approved incentive plan, 65,000 unvested shares of our common stock were granted to our President and Chief Executive Officer in September 2006. During the five-year vesting period, any dividends paid on these shares are accrued and converted into additional shares at the closing price on the date of the dividend payment. In accordance with the vesting schedule, 20% and 30% of the shares vested on September 1, 2009 and 2010, respectively. The remaining 50% of the shares will vest on September 1, 2011. For the three months ended January 31, 2011 and 2010, we recorded compensation expense, and as of January 31, 2011 and October 31, 2010, we have accrued a liability for these awards based on the fair market value of our stock at the end of each quarter. The liability is re-measured to market value at the settlement date.
The compensation expense related to the incentive compensation plans for the three months ended January 31, 2011 and 2010, and the amounts recorded as liabilities as of January 31, 2011 and October 31, 2010 are presented below.
                 
    Three Months
In thousands   2011   2010
 
               
Compensation expense
  $ 922     $ 2,774  
                 
    January 31,   October 31,
    2011   2010
 
               
Liability
  $ 4,688     $ 9,914  
On a quarterly basis, we issue shares of common stock under the employee stock purchase plan and have accounted for the issuance as an equity transaction. The exercise price is calculated as 95% of the fair market value on the purchase date of each quarter where fair market value is determined by calculating the mean average of the high and low trading prices on the purchase date.
Currently, it is our policy to issue new shares for share-based awards. Shares of common stock to be issued under approved incentive compensation plans are contingently issuable shares and are included in our calculation of fully diluted earnings per share.
14. Commitments and Contingent Liabilities
     Long-term contracts
We routinely enter into long-term gas supply commodity and capacity commitments and other agreements that commit future cash flows to acquire services we need in our business. These commitments include pipeline and storage capacity contracts and gas supply contracts to provide service to our customers and telecommunication and information technology contracts and other purchase obligations. The time periods for pipeline and storage capacity contracts range from one to 21 years. The time periods for gas supply contracts range from one to two years. The time periods for the telecommunications and technology outsourcing contracts, maintenance fees for hardware and software applications, usage fees, local and long-distance costs and wireless service range from

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one to three years. Other purchase obligations consist primarily of commitments for pipeline products, vehicles and contractors.
Certain storage and pipeline capacity contracts require the payment of demand charges that are based on rates approved by the FERC in order to maintain our right to access the natural gas storage or the pipeline capacity on a firm basis during the contract term. The demand charges that are incurred in each period are recognized in the consolidated statements of income as part of gas purchases and included in cost of gas.
     Leases
We lease certain buildings, land and equipment for use in our operations under noncancelable operating leases.
     Legal
We have only routine litigation in the normal course of business.
     Letters of Credit
We use letters of credit to guarantee claims from self-insurance under our general liability policies. We had $3.5 million in letters of credit that were issued and outstanding at January 31, 2011. Additional information concerning letters of credit is included in Note 12 to the consolidated financial statements in this Form 10-Q.
     Environmental Matters
Our three regulatory commissions have authorized us to utilize deferral accounting in connection with environmental costs. Accordingly, we have established regulatory assets for actual environmental costs incurred and for estimated environmental liabilities recorded.
In October 1997, we entered into a settlement with a third party with respect to nine manufactured gas plant (MGP) sites that we have owned, leased or operated and paid $5.3 million, charged to the estimated environmental liability, that released us from any investigation and remediation liability. Although no such claims are pending or, to our knowledge, threatened, the settlement did not cover any third-party claims for personal injury, death, property damage and diminution of property value or natural resources.
There are three other MGP sites located in Hickory, North Carolina, Nashville, Tennessee and Anderson, South Carolina that we have owned, leased or operated. In addition to these sites, we acquired the liability for an MGP site located in Reidsville, North Carolina, in connection with the acquisition in 2002 of certain assets and liabilities of North Carolina Services, a division of NUI Utilities, Inc.
As part of a voluntary agreement with the North Carolina Department of Environment and Natural Resources (NCDENR), we conducted and completed the soil and groundwater remediation for the Hickory, North Carolina MGP site. We have incurred $1.4 million on this site through January 31, 2011. The state may require additional groundwater remediation after it reviews our report. If the state does not require any further action, we will then submit our final report to the state.
In September 2009, the NCDENR requested a remediation plan for the Reidsville, North Carolina MGP site. In January 2010, we submitted our plan to the NCDENR. In June 2010, we conducted our initial investigation which consisted of digging test pits and completing soil and groundwater contamination testing. Our estimate of the total cost to remediate the Reidsville site is $.8 million for which we have recorded a liability.

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In November 2008, we submitted our final report of the remediation of the Nashville MGP holding tank site to the Tennessee Department of Environment and Conservation (TDEC). Remediation has been completed, and a consent order imposing usage restrictions on the property was approved and signed by the TDEC in June 2010. During the quarter ended January 31, 2011, the required public comment period ended and we are waiting for final approval from the TDEC. We have incurred $1.5 million through January 31, 2011 for this remediation.
In connection with the 2003 North Carolina Natural Gas Corporation (NCNG) acquisition, several MGP sites owned by NCNG were transferred to a wholly owned subsidiary of Progress Energy, Inc. (Progress) prior to closing. Progress has complete responsibility for performing all of NCNG’s remediation obligations to conduct testing and clean-up at these sites, including both the costs of such testing and clean-up and the implementation of any affirmative remediation obligations that NCNG has related to the sites. Progress’ responsibility does not include any third-party claims for personal injury, death, property damage, and diminution of property value or natural resources. We know of no such pending or threatened claims.
At our Huntersville LNG facility, we are continuing to address the remaining remediation issues, including completing a groundwater monitoring plan and removing lead-based paint, both scheduled to be finished in our fiscal year 2011. As of January 31, 2011, our estimate of the total cost to remediate the property is $3.1 million and we have incurred $2.6 million through January 31, 2011.
During the three months ended January 31, 2011, we assessed the cost to remove lead-based paint at our Nashville LNG facility, and we increased our reserve by $.4 million. The removal of lead-based paint at our Nashville LNG facility is scheduled to be completed in fiscal 2011.
Since 2009, we have identified underground storage tanks (USTs) that may require remediation. As of January 31, 2011, our undiscounted environmental liability for USTs for which we retain remediation responsibility is $.4 million.
One of our operating districts has coatings containing asbestos on some of their pipelines. We have educated our employees on the hazards of asbestos and implemented procedures for removing these coatings from our pipelines when we must excavate and expose small portions of the pipeline. Lead-based paint is being removed at multiple LNG facilities that we own. Employees have been trained on the hazards of lead exposure, and we have engaged independent environmental contractors to remove and dispose of the lead-based paint at these facilities.
As of January 31, 2011, our undiscounted environmental liability totaled $2.8 million, and consisted of $1.5 million for the four MGP sites for which we retain remediation responsibility, $.9 million for the LNG facilities and $.4 million for the USTs not yet remediated. Further evaluation of the MGP sites, the UST sites and removal of lead-based paint could significantly affect recorded amounts; however, we believe that the ultimate resolution of these matters will not have a material adverse effect on our financial position, results of operations or cash flows.
Additional information concerning commitments and contingencies is set forth in Note 7 to the consolidated financial statements of our Form 10-K for the year ended October 31, 2010.
15. Subsequent Events
We monitor significant events occurring after the balance sheet date and prior to the issuance of the financial statements to determine the impacts, if any, of events on the financial statements to be issued. All subsequent events of which we are aware have been evaluated. For information on subsequent event disclosure related to regulatory matters, see Note 2 to the consolidated financial statements.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Forward-Looking Statements
This report, as well as other documents we file with the SEC, may contain forward-looking statements. In addition, our senior management and other authorized spokespersons may make forward-looking statements in print or orally to analysts, investors, the media and others. These statements are based on management’s current expectations and information currently available and are believed to be reasonable and are made in good faith. However, the forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those projected in the statements. Factors that may make the actual results differ from anticipated results include, but are not limited to:
    Regulatory issues affecting us and those from whom we purchase natural gas transportation and storage service, including those that affect allowed rates of return, terms and conditions of service, rate structures and financings. We monitor our ability to earn appropriate rates of return and initiate general rate proceedings as needed.
 
    Residential, commercial, industrial and power generation growth and energy consumption in our service areas. The ability to retain and grow our customer base, the pace of that growth and the levels of energy consumption are impacted by general business and economic conditions, such as interest rates, inflation, fluctuations in the capital markets and the overall strength of the economy in our service areas and the country, and fluctuations in the wholesale prices of natural gas and competitive energy sources.
 
    Deregulation, regulatory restructuring and competition in the energy industry. We face competition from electric companies and energy marketing and trading companies, and we expect this competitive environment to continue.
 
    The potential loss of large-volume industrial customers to alternate fuels or to bypass, or the shift by such customers to special competitive contracts or to tariff rates that are at lower per-unit margins than that customer’s existing rate.
 
    The capital-intensive nature of our business. In order to maintain growth, we must add to our natural gas distribution system each year. The cost of and the ability to complete these capital projects may be affected by the ability to obtain and the cost of obtaining governmental approvals, compliance with federal and state pipeline safety and integrity regulations, cost and timing of project development-related contracts, project development delays, federal and state tax policies, and the cost and availability of labor and materials. Weather, general economic conditions and the cost of funds to finance our capital projects can materially alter the cost and timing of a project.
 
    Access to capital markets. Our internally generated cash flows are not adequate to finance the full cost of capital expenditures. As a result, we rely on access to both short-term and long-term capital markets as a significant source of liquidity for capital requirements not satisfied by cash flows from operations. Changes in the capital markets, in our financial condition or in the financial condition of our lenders or investors could affect access to and cost of capital.
 
    Changes in the availability and cost of natural gas. To meet firm customer requirements, we must acquire sufficient gas supplies and pipeline capacity to ensure delivery to our distribution system while also ensuring that our supply and capacity contracts allow us to remain competitive. Natural gas is an unregulated commodity market subject to supply and demand and price volatility. Producers, marketers and pipelines are subject to operating, regulatory and financial risks associated with exploring, drilling, producing, gathering, marketing and transporting natural gas and have risks that increase our exposure to supply and price fluctuations. Since such risks may affect the

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      availability and cost of natural gas, they also may affect the competitive position of natural gas relative to other energy sources.
 
    Changes in weather conditions. Weather conditions and other natural phenomena can have a material impact on our earnings. Severe weather conditions, including destructive weather patterns such as hurricanes, tornadoes and floods, can impact our customers, our suppliers and the pipelines that deliver gas to our distribution system and our distribution and transmission assets. Weather conditions directly influence the supply, demand, distribution and cost of natural gas.
 
    Changes in environmental, safety, system integrity, tax and other laws and regulations, including those related to carbon regulations, and the cost of compliance. We are subject to extensive federal, state and local laws and regulations. Compliance with such laws and regulations could increase capital or operating costs, affect our reported earnings or cash flows, increase our liabilities or change the way our business is conducted.
 
    Ability to retain and attract professional and technical employees. To provide quality service to our customers and meet regulatory requirements, we are dependent on our ability to recruit, train, motivate and retain qualified employees.
 
    Changes in accounting regulations and practices. We are subject to accounting regulations and practices issued periodically by accounting standard-setting bodies. New accounting standards may be issued that could change the way we record revenues, expenses, assets and liabilities, and could affect our reported earnings or increase our liabilities.
 
    Earnings from our equity method investments. We invest in companies that have risks that are inherent in their businesses, and these risks may negatively affect our earnings from those companies.
 
    Changes in outstanding shares. The number of outstanding shares may fluctuate due to new issuances or repurchases under our Common Stock Open Market Purchase Program.
Other factors may be described elsewhere in this report. All of these factors are difficult to predict and many of them are beyond our control. For these reasons, you should not rely on these forward-looking statements when making investment decisions. When used in our documents or oral presentations, the words “expect,” “believe,” “project,” “anticipate,” “intend,” “should,” “could,” “will,” “assume,” “can,” “estimate,” “forecast,” “future,” “indicate,” “outlook,” “plan,” “predict,” “seek,” “target,” “would” and variations of such words and similar expressions are intended to identify forward-looking statements.
Forward-looking statements are only as of the date they are made, and we do not undertake any obligation to update publicly any forward-looking statement either as a result of new information, future events or otherwise except as required by applicable laws and regulations. Please reference our website at www.piedmontng.com for current information. Our reports on Form 10-K, Form 10-Q and Form 8-K and amendments to these reports are available at no cost on our website as soon as reasonably practicable after the report is filed with or furnished to the SEC.
Executive Overview
Piedmont Natural Gas Company, Inc., which began operations in 1951, is an energy services company whose principal business is the distribution of natural gas to over one million residential, commercial, industrial and power generation customers in portions of North Carolina, South Carolina and Tennessee, including 52,000 customers served by municipalities who are our wholesale customers. We are invested in joint venture, energy-related businesses, including unregulated retail natural gas marketing, interstate natural gas storage and intrastate natural gas transportation.
In 1994, our predecessor, which was incorporated in 1950 under the same name, was merged into a newly formed North Carolina corporation for the purpose of changing our state of incorporation to North Carolina.

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In the Carolinas, our service area is comprised of numerous cities, towns and communities. We provide service to Anderson, Gaffney, Greenville and Spartanburg in South Carolina and Charlotte, Salisbury, Greensboro, Winston-Salem, High Point, Burlington, Hickory, Indian Trail, Spruce Pine, Reidsville, Fayetteville, New Bern, Wilmington, Tarboro, Elizabeth City, Rockingham and Goldsboro in North Carolina. In North Carolina, we also provide wholesale natural gas service to the cities of Greenville, Rocky Mount and Wilson. In Tennessee, our service area is the metropolitan area of Nashville, including wholesale natural gas service to the cities of Gallatin and Smyrna.
We have two reportable business segments, regulated utility and non-utility activities. The regulated utility segment is the largest segment of our business with approximately 97% of our consolidated assets. Factors critical to the success of the regulated segment include operating a safe, reliable natural gas distribution system and the ability to recover the costs and expenses of the business in the rates charged to customers. For the three months ended January 31, 2011, 95% of our earnings before taxes came from our regulated utility segment. The non-utility activities segment consists of our equity method investments in joint venture, energy-related businesses that are involved in unregulated retail natural gas marketing and regulated interstate natural gas storage and intrastate natural gas transportation. For the three months ended January 31, 2011, 5% of our earnings before taxes came from our non-utility activities segment, which consists of 1% from regulated non-utility activities and 4% from unregulated non-utility activities.
For further information on business segments, see Note 7 to the consolidated financial statements in this Form 10-Q. For information about our equity method investments, see Note 8 to the consolidated financial statements in this Form 10-Q.
Our utility operations are regulated by the NCUC, the PSCSC and the TRA as to rates, service area, adequacy of service, safety standards, extensions and abandonment of facilities, accounting and depreciation. The NCUC also regulates us as to the issuance of securities. We are also subject to or affected by various federal regulations. These federal regulations include regulations that are particular to the natural gas industry, such as regulations of the FERC that affect the purchase and sale of and the prices paid for the interstate transportation and storage of natural gas, regulations of the Department of Transportation that affect the design, construction, operation, maintenance, integrity, safety and security of natural gas distribution and transmission systems, and regulations of the Environmental Protection Agency relating to the environment. In addition, we are subject to numerous regulations, such as those relating to employment practices, which are generally applicable to companies doing business in the United States of America.
Our regulatory commissions approve rates and tariffs that are designed to give us the opportunity to generate revenues to cover our gas and non-gas costs and to earn a fair rate of return on invested capital for our shareholders. In North Carolina, a margin decoupling mechanism provides for the recovery of our approved margin from residential and commercial customers independent of consumption patterns. The margin decoupling mechanism results in semi-annual rate adjustments to refund any over-collection of margin or recover any under-collection of margin. We have weather normalization adjustment (WNA) mechanisms in South Carolina and Tennessee that partially offset the impact of colder- or warmer-than-normal winter weather on bills rendered during the months of November through March for residential and commercial customers. The WNA formula calculates the actual weather variance from normal, using 30 years of history, which increases revenues when weather is warmer than normal and decreases revenues when weather is colder than normal. The gas cost portion of our costs is recoverable through PGA procedures and is not affected by the margin decoupling mechanism or the WNA.

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We continually assess alternative rate structures and cost recovery mechanisms that are more appropriate to the changing energy economy. We have been pursuing alternatives to the traditional utility rate design that provide for the collection of margin revenue based on volumetric throughput with new rate designs and incentives that allow utilities to encourage energy efficiency and conservation. By breaking the link between energy consumption and margin revenues, or decoupling as we say, utilities’ interests are aligned with customers’ interests around conservation and energy efficiency. In North Carolina, we have decoupled rates. In South Carolina, we operate under a rate stabilization mechanism that achieves the objectives of margin decoupling with a one year lag. In 2010, the TRA denied our filing to decouple residential rates without prejudice to us refiling for a decoupled rate structure in a future general rate proceeding. For the fiscal year ended October 31, 2010, these rate designs stabilized our gas utility margin by providing fixed recovery of 71% of our utility margins, including margin decoupling in North Carolina, facilities charges to our customers and fixed-rate contracts; semi-fixed recovery of 18% of our utility margins, including the rate stabilization mechanism in South Carolina and WNA in South Carolina and Tennessee; and volumetric or periodic renegotiation of 11% of our utility margins. For the three months ended January 31, 2011, the margin decoupling mechanism in North Carolina reduced margin by $27.9 million, and the WNA in South Carolina and Tennessee reduced margin by $6.5 million.
Our strategic focus is on our core business of providing safe, reliable and quality natural gas distribution service to our customers in the growing Southeast market area. Part of our strategic plan is to responsibly manage our gas distribution business through control of our operating costs, implementation of new technologies and sound rate and regulatory initiatives. To enhance the value and growth of our utility assets, we focus on the sound management of our capital spending, looking at projects and initiatives that will improve service for current customers and provide profitable customer growth opportunities in our service areas with an appropriate return on invested capital. We strive for quality customer service by investing in technology, processes and people. We work with our state regulators to maintain fair rates of return and balance the interests of our customers and shareholders.
Our capital plan includes maintaining a long-term debt-to-capitalization ratio within a range of 45% to 50%. We also seek to maintain a strong balance sheet and investment-grade credit ratings to support our operating and investment needs.
We continue to work toward a business model that positions us for long-term success in a lower carbon energy economy with a focus on future growth opportunities as there continues to be attention on carbon regulation and energy efficiency at the national level. We are seeking opportunities for regulatory innovation and strategic alliances to advance our customers’ interests in energy conservation and efficiency and environmental stewardship. We are continually reviewing our business processes for quality and efficiency with a concentration on customer-oriented process improvements to be in a position to seize future business opportunities.
We will continue our efforts to promote the direct use of natural gas in more homes, businesses, industries and vehicles. We continue to believe that the expanded use of domestic natural gas can help revitalize our economy, reduce both overall greenhouse gas emissions and energy consumption and enhance our national energy security. Price moderation and stability of natural gas continues, which has made natural gas more competitive against other fuels.
We have completed two projects to provide long-term gas transportation service to power generation projects in our market area during our first quarter of fiscal 2011 and continue to seek new opportunities. We have three projects under construction for two electric utilities in North Carolina to provide natural gas delivery service to power generation facilities currently under construction with in service dates of November 2011, June 2012 and June 2013. We do not believe the planned merger of these two electric utilities will affect these projects. In

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addition to the environmental benefits associated with using natural gas at these new plants instead of coal, the construction of the natural gas pipelines for these projects will also add to our natural gas infrastructure in the eastern part of North Carolina and enhance future opportunities for economic growth and development. See the following discussion of our anticipated capital investment related to the construction of the natural gas pipelines and compressor stations to service these new power generation facilities in “Cash Flows from Investing Activities” in Item 2 of this Form 10-Q in Management’s Discussion and Analysis.
We continue to see challenging economic conditions in our market area as evidenced by high rates of unemployment, a depressed housing market, significantly reduced new home construction and slower new commercial development. As discussed above, we are positioning ourselves to capitalize on new opportunities as the economy slowly improves, and continue to focus on customer conversions to natural gas and power generation gas delivery service opportunities. Seeking to expand the use of natural gas, we continue to emphasize natural gas as the fuel of choice for customers, including the comfort, affordability, reliability and efficiency of natural gas, as well as remind our customers of our reliability and safety as a company. We forecast gross customer addition growth for fiscal 2011 of 1.2%.
We invest in joint ventures to complement or supplement income from our regulated utility operations if an opportunity aligns with our overall business strategies and allows us to leverage our core competencies. We analyze and evaluate potential projects with a major factor being a projected rate of return greater than the returns allowed in our utility operations based on the risk of such projects. We participate in the governance of our ventures by having management representatives on the governing boards. We monitor actual performance against expectations, and any decision to exit an existing joint venture would be based on many factors, including performance results and continued alignment with our business strategies.
Several new laws were enacted in 2010 for health care reform and the regulation of U.S. financial markets. We continue to follow the progress of new regulations that will be issued by various regulatory agencies. While we are not able to assess the full impact of these laws until the implementing regulations have been adopted, based on the information available to us at this time, we do not expect these laws to have a material adverse impact on our financial position, results of operations or cash flows.
Also, the Tax Relief, Unemployment Insurance Reauthorization and Job Creation Act of 2010, enacted in December 2010, extends the 50% “bonus depreciation” that expired December 31, 2009 and temporarily increases “bonus depreciation” for federal income tax purposes to 100% for certain qualified investments. These provisions may affect our fiscal year tax returns for 2010-2014. While we cannot assess the full impact of this law until guidance from the regulatory authorities are provided, we anticipate that the bonus depreciation allowance will have a favorable impact on our cash flows in the near term by reducing cash needed for federal income taxes.
Results of Operations
We reported net income of $84.4 million for the three months ended January 31, 2011 as compared to $113.7 million for the same period in 2010. The following table sets forth a comparison of the components of our consolidated statements of income for the three months ended January 31, 2011 as compared with the three months ended January 31, 2010.

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Income Statement Components
                                 
    Three Months Ended January 31              
In thousands, except per share amounts   2011     2010     Variance     Percent Change  
Operating Revenues
  $ 652,056     $ 673,736     $ (21,680 )     (3.2 )%
Cost of Gas
    422,050       450,794       (28,744 )     (6.4 )%
 
                         
Margin
    230,006       222,942       7,064       3.2 %
 
                         
Operations and Maintenance
    51,058       52,039       (981 )     (1.9 )%
Depreciation
    25,047       24,355       692       2.8 %
General Taxes
    11,097       8,585       2,512       29.3 %
Utility Income Taxes
    51,935       50,162       1,773       3.5 %
 
                         
Total Operating Expenses
    139,137       135,141       3,996       3.0 %
 
                         
Operating Income
    90,869       87,801       3,068       3.5 %
Other Income (Expense), net of tax
    4,588       37,252       (32,664 )     (87.7 )%
Utility Interest Charges
    11,017       11,304       (287 )     (2.5 )%
 
                         
Net Income
  $ 84,440     $ 113,749     $ (29,309 )     (25.8 )%
 
                       
 
                               
Average Shares of Common Stock:
                               
Basic
    72,194       73,173       (979 )     (1.3 )%
Diluted
    72,514       73,545       (1,031 )     (1.4 )%
 
                       
 
                               
Earnings Per Share of Common Stock:
                               
Basic
  $ 1.17     $ 1.55     $ (0.38 )     (24.5 )%
Diluted
  $ 1.16     $ 1.55     $ (0.39 )     (25.2 )%
 
                       
Key statistics are shown in the table below for the three months ended January 31, 2011 and 2010.
Gas Deliveries, Customers, Weather Statistics and Number of Employees
                                 
    Three Months Ended        
    January 31        
    2011   2010   Variance   Percent Change
 
Deliveries in Dekatherms (in thousands):
                               
Sales Volumes
    56,177       55,367       810       1.5 %
Transportation Volumes
    41,667       29,355       12,312       41.9 %
 
Throughput
    97,844       84,722       13,122       15.5 %
 
Secondary Market Volumes
    14,286       10,523       3,763       35.8 %
 
Customers Billed (at period end)
    979,728       970,973       8,755       0.9 %
Gross Customer Additions
    2,857       3,066       (209 )     (6.8 )%
 
Degree Days
                               
Actual
    2,278       2,050       228       11.1 %
Normal
    1,865       1,858       7       0.4 %
Percent colder than normal
    22.1 %     10.3 %     n/a       n/a  
 
Number of Employees (at period end)
    1,774       1,809       (35 )     (1.9 )%
 
Operating Revenues
Operating revenues decreased $21.7 million for the three months ended January 31, 2011 compared with the same period in 2010 primarily due to the following:

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    $38.9 million of decreased gas costs primarily from lower gas costs passed through to sales customers.
 
    $12.4 million from decreased revenues under the margin decoupling mechanism.
 
    $3.5 million from decreased revenues under the WNA in South Carolina and Tennessee.
     These decreases were partially offset by the following:
    $32.8 million from increased revenues in secondary market transactions due to increased activity and margins.
 
    $.7 million increase from volumes delivered to transportation customers.
Cost of Gas
Cost of gas decreased $28.7 million for the three months ended January 31, 2011 compared with the same period in 2010 primarily due to the following:
    $54.7 million of decreased costs due to approved gas cost recovery mechanisms.
 
    $14.1 million of decreased commodity gas costs primarily from lower gas costs passed through to sales customers, which is slightly offset by the increased quantity of volumes purchased.
     These decreases were partially offset by the following:
    $28.5 million increase in commodity gas costs in secondary marketing transactions due to increased activity and margins.
 
    $12 million from increased demand charges primarily due to timing of asset manager payments.
In all three states, we are authorized to recover from customers all prudently incurred gas costs. Charges to cost of gas are based on the amount recoverable under approved rate schedules. The net of any over- or under-recoveries of gas costs are reflected in a regulatory deferred account and are added to or deducted from cost of gas and are included in “Amounts due from customers” or “Amounts due to customers” in the consolidated balance sheets.
Margin
Margin increased $7.1 million for the three months ended January 31, 2011 compared with the same period in 2010 primarily due to the following:
    $4.3 million from increased secondary market activity and margins.
 
    $2 million from increased volumes delivered to residential and commercial customers and growth in residential and commercial customers.
 
    $1.7 million from increased volumes from industrial customers.
     These increases were partially offset by $1.5 million in net gas cost adjustments.
Our utility margin is defined as natural gas revenues less natural gas commodity purchases and fixed gas costs for transportation and storage capacity. Margin, rather than revenues, is used by management to evaluate utility operations due to the passthrough of changes in wholesale commodity prices, which accounted for 48% of revenues for the three months ended January 31, 2011, and transportation and storage costs, which accounted for 6%.

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In general rate proceedings, state regulatory commissions authorize us to recover a margin, which is the applicable billing rate less cost of gas, on each unit of gas delivered. The commissions also authorize us to recover margin losses resulting from negotiating lower rates to industrial customers when necessary to remain competitive. The ability to recover such negotiated margin reductions is subject to continuing regulatory approvals.
Our utility margin is also impacted by certain regulatory mechanisms as defined elsewhere in this document and in our Form 10-K for the year ended October 31, 2010. These include WNA in Tennessee and South Carolina, the Natural Gas Rate Stabilization in South Carolina, secondary market activity in North Carolina and South Carolina, TIP in Tennessee, margin decoupling mechanism in North Carolina and negotiated loss treatment and the collection of uncollectible gas costs in all three jurisdictions. We retain 25% of secondary market margins generated through off-system sales and capacity release activity in all jurisdictions, with 75% credited to customers through the incentive plans.
Operations and Maintenance Expenses
Operations and maintenance expenses decreased $1 million for the three months ended January 31, 2011 compared with the same period in 2010 primarily due to lower bad debt and payroll expenses.
General Taxes
General taxes increased $2.5 million for the three months ended January 31, 2011 compared with the same period in 2010 primarily due to the accrual of an estimated liability for sales tax on certain customer accounts that may not qualify as exempt from sales tax.
Other Income (Expense)
Other Income (Expense) is comprised of income from equity method investments, gain on sale of interest in equity method investment, non-operating income, non-operating expense and income taxes related to these items. Non-operating income includes non-regulated merchandising and service work, home warranty programs, subsidiary operations, interest income and other miscellaneous income. Non-operating expense is comprised of charitable contributions and other miscellaneous expenses.
The primary changes to Other Income (Expense) for the three months ended January 31, 2011 compared with the same period in 2010 were in income from equity method investments and the gain on the sale of half of our ownership interest in SouthStar in the prior three month period. All other changes were insignificant for the period.
On January 1, 2010, we sold half of our 30% membership interest in SouthStar to the other member of the joint venture and retained a 15% earnings and membership interest after the sale. The pre-tax gain on the sale was $49.7 million.
Income from equity method investments decreased $4.1 million for the three months ended January 31, 2011 compared with the same period in 2010 due to a $4.3 million decrease in earnings from SouthStar primarily due to the recording of earnings at the new 15% ownership interest as of January 1, 2010.

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Utility Interest Charges
Utility interest charges decreased $.3 million for the three months ended January 31, 2011 compared with the same period in 2010 primarily due to the following changes:
    $1.8 million decrease in interest expense due to an increase in interest in the borrowed allowance for funds used during construction, which is recorded as income, primarily due to increased construction expenditures.
 
    $1.2 million decrease in interest expense on long-term debt primarily due to lower amounts of debt outstanding.
 
    $1.9 million increase in net interest expense due to a decrease in interest charged on amounts due to/from customers as those balances were lower in the current period.
 
    $.7 million increase in interest related to North Carolina deferred income taxes and interest related to Tennessee sales taxes.
Financial Condition and Liquidity
To meet our capital and liquidity requirements, we rely on certain resources, including cash flows from operating activities, access to capital markets, cash generated from our investments in joint ventures and short-term bank borrowings. Our capital market strategy has continued to focus on maintaining a strong balance sheet, ensuring sufficient cash resources and daily liquidity, accessing capital markets at favorable times when needed, managing critical business risks, and maintaining a balanced capital structure through the issuance of equity or long-term debt securities or the repurchase of our equity securities.
We believe the amounts available to us under our credit facility and the issuance of debt and equity securities, together with cash provided by operating activities, will continue to allow us to meet our needs for working capital, construction expenditures, investments in joint ventures, anticipated debt redemptions, dividend payments, pension plan contributions, common share repurchases and other cash needs.
Short-Term Borrowings. On January 25, 2011, we replaced our existing $450 million five-year revolving syndicated credit facility with a new $650 million three-year revolving syndicated credit facility. The new facility expires in January 2014 and has an option to expand up to $850 million. The three-year revolving syndicated credit facility has the same financial covenant as our previous syndicated credit facility and also has additional provisions regarding defaulting lenders and replacements of lenders. We pay an annual fee of $30,000 plus fifteen basis points for any unused amount up to $650 million. During the three months ended January 31, 2011, short-term bank borrowings ranged from $238 million to $426 million, and interest rates ranged from .51% to 1.16%.
Our short-term borrowings, which consist only of the revolving syndicated credit facility, are vital in order to meet working capital needs, such as our seasonal requirements for gas supply procurement and energy price risk management programs, general corporate liquidity, capital expenditures and approved investments. We rely on short-term borrowings along with long-term capital markets to provide a significant source of liquidity to meet operating requirements that are not satisfied by internally generated cash flows. Currently, cash flows from operations are not adequate to finance the full cost of planned capital expenditures, which are fundamental to support our system infrastructure and the growth in our customer base. The recent expansion of our revolving syndicated credit facility to $650 million will allow us to meet the increased capital requirements anticipated of $315 million to be spent over the next three years on the construction of facilities to provide natural gas service to various electric utility power generation customers in our service area.

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Bank Borrowings
As of January 31, 2011
         
In thousands        
 
End of period:
       
Amount outstanding
  $ 315,500  
Weighted average interest rate
    1.16 %
 
       
During the period:
       
Average amount outstanding
  $ 282,800  
Weighted average interest rate
    .57 %
 
       
Maximum amount outstanding:
       
November
  $ 297,000  
December
    277,500  
January
    426,000  
The level of short-term bank borrowings can vary significantly due to changes in the wholesale cost of natural gas and the level of purchases of natural gas supplies for storage to serve customer demand. We pay our suppliers for natural gas purchases before we collect our costs from customers through their monthly bills. If wholesale gas prices increase, we may incur more short-term debt for natural gas inventory and other operating costs since collections from customers could be slower and some customers may not be able to pay their gas bills on a timely basis.
As of January 31, 2011, we had $10 million available for letters of credit under our three-year revolving syndicated credit facility, of which $3.5 million were issued and outstanding. The letters of credit are used to guarantee claims from self-insurance under our general and automobile liability policies. As of January 31, 2011, unused lines of credit available under our three-year revolving syndicated credit facility, including the issuance of the letters of credit, totaled $331 million.
Cash Flows from Operating Activities. The natural gas business is seasonal in nature. Operating cash flows may fluctuate significantly during the year and from year to year due to working capital changes within our utility and non-utility operations. The major factors that affect our working capital are weather, natural gas purchases and prices, natural gas storage activity, collections from customers and deferred gas cost recoveries. We rely on operating cash flows and short-term bank borrowings to meet seasonal working capital needs. During our first and second quarters, we generally experience overall positive cash flows from the sale of flowing gas and gas in storage and the collection of amounts billed to customers during the November through March winter heating season. Cash requirements generally increase during the third and fourth quarters due to increases in natural gas purchases for storage, seasonal construction activity and decreases in receipts from customers.
During the winter heating season, our accounts payable increase to reflect amounts due to our natural gas suppliers for commodity and pipeline capacity. The cost of the natural gas can vary significantly from period to period due to changes in the price of natural gas, which is a function of market fluctuations in the commodity cost of natural gas, along with our changing requirements for storage volumes. Differences between natural gas costs that we have paid to suppliers and amounts that we have collected from customers are included in

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regulatory deferred accounts in amounts due to or from customers. These natural gas costs can cause cash flows to vary significantly from period to period along with variations in the timing of collections from customers under our gas cost recovery mechanisms.
Cash flows from operations are impacted by weather, which affects gas purchases and sales. Warmer weather can lead to lower revenues from fewer volumes of natural gas sold or transported. Colder weather can increase volumes sold to weather-sensitive customers, but may lead to conservation by customers in order to reduce their heating bills. Warmer-than-normal weather can lead to reduced operating cash flows, thereby increasing the need for short-term bank borrowings to meet current cash requirements.
Because of the weak economy, including continued high unemployment, we may incur additional bad debt expense as well as experience increased customer conservation. We may incur more short-term debt to pay for gas supplies and other operating costs since collections from customers could be slower and some customers may not be able to pay their bills. Regulatory margin stabilizing and cost recovery mechanisms, such as those that allow us to recover the gas cost portion of bad debt expense, will significantly mitigate the impact these factors may have on our results of operations.
Net cash provided by operating activities was $21.2 million and $50.9 million for the three months ended January 31, 2011 and 2010, respectively. Net cash provided by operating activities reflects a $29.3 million decrease in net income for 2011 compared with 2010 including the gain on the sale of half of our interest in SouthStar included in 2010 as discussed in “Results of Operations” above. The effect of changes in working capital on net cash provided by operating activities is described below:
    Trade accounts receivable and unbilled utility revenues increased $276.2 million in the current period primarily due to colder weather and higher consumption of natural gas. Weather during the current period was 11.1% colder than the same prior period. Volumes sold to residential and commercial customers increased 4.7 million dekatherms due to the colder weather and customer growth. Total throughput increased 13.1 million dekatherms as compared with the same prior period.
 
    Net amounts due from customers decreased $63.4 million primarily due to the collection of deferred gas costs through rates.
 
    Gas in storage decreased $3.4 million in the current period primarily due to prepaid inventories at a lower average cost than the prior year becoming available for use, partially offset by increased levels of gas in storage.
 
    Prepaid gas costs decreased $36.6 million in the current period primarily due to gas being made available for sale during the period. Under some gas supply contracts, prepaid gas costs incurred during the summer months represent purchases of gas that are not available for sale, and therefore not recorded in inventory, until the start of the winter heating season.
 
    Trade accounts payable increased $72.9 million in the current period primarily due to increased gas purchases to meet greater customer demand due to colder weather during the winter heating season.
Our three state regulatory commissions approve rates that are designed to give us the opportunity to generate revenues to cover our gas costs, fixed and variable non-gas costs and earn a fair return for our shareholders. We have a WNA mechanism in South Carolina and Tennessee that partially offsets the impact of colder- or warmer-than-normal weather on bills rendered in November through March for residential and commercial customers. The WNA in South Carolina and Tennessee generated credits to customers of $6.5 million and $4.6 million in the three months ended January 31, 2011 and 2010, respectively. In Tennessee, adjustments are made directly to individual customer bills. In South Carolina, the adjustments are calculated at the individual customer level but are recorded in “Amounts due from customers” or “Amounts due to customers” in the consolidated balance sheets for subsequent collection from or refund to all customers in the class. The margin

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decoupling mechanism in North Carolina provides for the collection of our approved margin from residential and commercial customers independent of consumption patterns. The margin decoupling mechanism reduced margin by $27.9 million and $15.5 million in the three months ended January 31, 2011 and 2010, respectively. Our gas costs are recoverable through PGA procedures and are not affected by the WNA or the margin decoupling mechanism.
The financial condition of the natural gas marketers and pipelines that supply and deliver natural gas to our distribution system can increase our exposure to supply and price fluctuations. We believe our risk exposure to the financial condition of the marketers and pipelines is not significant based on our receipt of the products and services prior to payment and the availability of other marketers of natural gas to meet our firm supply needs if necessary. We have regulatory commission approval in North Carolina, South Carolina and Tennessee that places tighter credit requirements on the retail natural gas marketers that schedule gas for transportation service on our system.
The regulated utility competes with other energy products, such as electricity and propane, in the residential and commercial customer markets. The most significant product competition is with electricity for space heating, water heating and cooking. Numerous factors can influence customer demand for natural gas, including price, value, availability, environmental attributes, reliability and energy efficiency. Increases in the price of natural gas can negatively impact our competitive position by decreasing the price benefits of natural gas to the consumer. This can impact our cash needs if customer growth slows, resulting in reduced capital expenditures, or if customers conserve, resulting in reduced gas purchases and customer billings.
In the industrial market, many of our customers are capable of burning a fuel other than natural gas, with fuel oil being the most significant competing energy alternative. Our ability to maintain industrial market share is largely dependent on price. The relationship between supply and demand has the greatest impact on the price of natural gas. The price of oil depends upon a number of factors beyond our control, including the relationship between worldwide supply and demand and the policies of foreign and domestic governments and organizations, as well as the value of the US dollar versus other currencies. Our liquidity could be impacted, either positively or negatively, as a result of alternate fuel decisions made by industrial customers.
In an effort to keep customer rates competitive and to maximize earnings, we continue to implement business process improvement and operations and maintenance cost management programs to capture operational efficiencies while improving customer service and maintaining a safe and reliable system.
Cash Flows from Investing Activities. Net cash provided by (used in) investing activities was ($40.4) million and $23.2 million for the three months ended January 31, 2011 and 2010, respectively. Net cash used in investing activities was primarily for utility construction expenditures. Gross utility construction expenditures for the three months ended January 31, 2011 were $38.2 million as compared to $33.9 million in the same prior period primarily due to expending $11.5 million for the construction of power generation projects in 2011 as compared with $1.9 million expended for these projects in the same prior period.
We have a substantial capital expansion program for construction of distribution facilities, purchase of equipment and other general improvements. This program primarily supports our system infrastructure and the growth in our customer base. Significant utility construction expenditures are expected to meet long-term growth, including the power generation market, and are part of our long-range forecasts that are prepared at least annually and typically cover a forecast period of five years. We are not contractually obligated to expend capital until the work is completed.
In October 2009, we reached an agreement with Progress Energy Carolinas to provide natural gas delivery service to a power generation facility to be built at their Wayne County, North Carolina site. The agreement,

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approved by the NCUC in May 2010, calls for us to construct 38 miles of 20-inch transmission pipeline along with compression facilities to provide natural gas delivery service to the plant by June 2012; we began construction in February 2010. Our investment in the pipeline and compression facilities is estimated at $88.7 million and is supported by a long-term service agreement. We have incurred $7.4 million on this project as of January 31, 2011. To provide the additional delivery service, we have executed an agreement with Cardinal to expand our firm capacity requirement by 149,000 dekatherms per day to serve this facility. This will require Cardinal to spend as much as $53.1 million to expand its system. As a 21.49% equity venture partner of Cardinal, we will invest as much as $11.4 million in Cardinal’s system expansion. Capital contributions related to this system expansion were made in January 2011 and will continue on a periodic basis through September 2012. As of January 31, 2011, our contributions to date related to this system expansion were $1.6 million. For further information regarding this agreement, see Note 8 to the consolidated financial statements.
In April 2010, we reached another agreement with Progress Energy Carolinas to provide natural gas delivery service to a power generation facility to be built at their existing Sutton site near Wilmington, North Carolina. The agreement, also approved by the NCUC in May 2010, calls for us to construct 133 miles of transmission pipeline along with compression facilities to provide natural gas delivery service to the plant by June 2013; we began construction in May 2010. Additional miles of transmission pipeline may have to be constructed based upon a completion of our route survey. Our investment in the pipeline and compression facilities is estimated at $230.8 million, and our service to Progress Energy Carolinas is supported by a long-term service agreement. We have incurred $6.3 million on this project as of January 31, 2011.
The Sutton facilities will also create cost effective expansion capacity that we will use to help serve the growing natural gas requirements of our customers in the eastern part of North Carolina. At the present time with the timing and design scope of the Sutton facilities, there is no current need to proceed with our previously announced Robeson LNG peak storage project. The timing and design scope of the expansion of our facilities in this area will be determined as our system infrastructure and market supply growth requirements in North Carolina dictate.
During the first quarter of fiscal 2011, we placed into service natural gas delivery pipeline and compression facilities that will provide natural gas delivery service to a Progress Energy Carolinas power generation facility located in Richmond County, North Carolina. As of January 31, 2011, we have incurred $24.5 million on this project and expect to incur an additional $.6 million.
During the first quarter of fiscal 2011, we also placed into service natural gas delivery pipeline facilities for natural gas delivery service to a Duke Energy Carolinas power generation facility located in Rowan County, North Carolina. As of January 31, 2011, we have incurred $28.6 million on this project and expect to incur an additional $1.4 million on this project. We have a second agreement with Duke Energy Carolinas to construct natural gas delivery pipeline facilities to provide delivery service to their Rockingham County, North Carolina power generation facility scheduled for service in November 2011. As of January 31, 2011, we have incurred $.2 million on this project and expect to incur an additional $6.9 million to complete it.
On January 1, 2010, we sold half of our 30% membership interest in SouthStar to GNGC and retained a 15% earnings and membership share in SouthStar after the sale. At closing, we received $57.5 million from GNGC. For further information regarding the sale, see Note 8 to the consolidated financial statements.
Cash Flows from Financing Activities. Net cash provided by (used in) financing activities was $33.6 million and ($65.5) million for the three months ended January 31, 2011 and 2010, respectively. Funds are primarily provided from bank borrowings and the issuance of common stock through our dividend reinvestment and stock purchase plan (DRIP) and our employee stock purchase plan, net of purchases under the common stock repurchase program. We may sell common stock and long-term debt when market and other conditions favor such long-term financing. Funds are primarily used to pay

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down outstanding short-term bank borrowings, to repurchase common stock under the common stock repurchase program and to pay quarterly dividends on our common stock. As of January 31, 2011, our current assets were $510.4 million and our current liabilities were $653.9 million primarily due to seasonal requirements as discussed above.
Outstanding short-term bank borrowings increased from $242 million as of October 31, 2010 to $315.5 million as of January 31, 2011 primarily to purchase natural gas to meet increased demand by our customers during the winter heating season. For further information on bank borrowings, see previous discussion of “Short-Term Borrowings” in Financial Condition and Liquidity.
With the appropriate notice, we have the right to redeem our 6.25% insured quarterly notes on June 1, 2011 and thereafter without incurring a premium or penalty. These notes have a balance of $196.9 million as of January 31, 2011. We intend to exercise our redemption right effective June 1, 2011 and refinance the redemption by issuing $200 million of long-term debt at an expected lower interest rate. We have begun negotiations to secure financing for the $200 million of long-term debt. We do not anticipate issuing any other long-term debt in fiscal 2011. We may issue $225 million of long-term debt in our fiscal year 2012 for general corporate purposes. We continually monitor customer growth trends in our markets along with the economic recovery of our service area for the timing of any infrastructure investments that would require the need for additional long-term debt.
The balance of $60 million of our 6.55% medium-term notes becomes due in September 2011.
During the three months ended January 31, 2011 and 2010, we issued $4.8 million and $4.6 million of common stock through DRIP and employee stock purchase plans, respectively. From time to time, we have repurchased shares of common stock under our Common Stock Open Market Purchase Program as described in Part II, Item 2 of this Form 10-Q. Upon repurchase, such shares will be cancelled and become authorized shares available for issuance. During the three months ended January 31, 2011, we repurchased .8 million shares for $22.2 million, leaving a balance of 3,710,074 shares available in our Common Stock Open Market Purchase Program. This transaction will be settled in our second quarter. During the three months ended January 31, 2010, we repurchased 1.4 million shares for $36.9 million under our Common Stock Open Market Purchase Program.
We have paid quarterly dividends on our common stock since 1956. Provisions contained in certain note agreements under which long-term debt was issued restrict the amount of cash dividends that may be paid. As of January 31, 2011, our retained earnings were not restricted. On March 4, 2011, the Board of Directors declared a quarterly dividend on common stock of $.29 per share, payable April 15, 2011 to shareholders of record at the close of business on March 25, 2011.
Our long-term targeted capitalization ratio is 45-50% in long-term debt and 50-55% in common equity. Accomplishing this capital structure objective and maintaining sufficient cash flow are necessary to maintain attractive credit ratings. As of January 31, 2011, our capitalization, including current maturities of long-term debt, consisted of 42% in long-term debt and 58% in common equity.
The components of our total debt outstanding (short-term debt and long-term debt) to our total capitalization as of January 31, 2011 and 2010, and October 31, 2010, are summarized in the table below.

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    January 31     October 31     January 31  
In thousands   2011     Percentage     2010     Percentage     2010     Percentage  
Short-term debt
  $ 315,500       15 %   $ 242,000       12 %   $ 293,000       14 %
Current portion of long-term debt
    60,000       3 %     60,000       3 %     60,000       3 %
Long-term debt
    671,904       33 %     671,922       35 %     732,313       35 %
 
                                   
Total debt
    1,047,404       51 %     973,922       50 %     1,085,313       52 %
Common stockholders’ equity
    1,015,514       49 %     964,941       50 %     992,605       48 %
 
                                   
Total capitalization (including short-term debt)
  $ 2,062,918       100 %   $ 1,938,863       100 %   $ 2,077,918       100 %
 
                                   
Credit ratings impact our ability to obtain short-term and long-term financing and the cost of such financings. We believe our credit ratings will allow us to continue to have access to the capital markets, as and when needed, at a reasonable cost of funds. In determining our credit ratings, the rating agencies consider a number of quantitative factors, including debt to total capitalization, operating cash flows relative to average total debt, net cash flow to capital expenditures, pre-tax interest coverage, operating cash flow coverage of interest and pension liabilities and funding status. Rating agencies also consider qualitative factors, such as the consistency of our earnings over time, the quality of business strategy and management, corporate governance guidelines and practices, stability of regulation in the jurisdictions in which we operate, risks and controls inherent in the distribution of natural gas, industry position, predictability of cash flows and contingencies.
As of January 31, 2011, all of our long-term debt was unsecured. Our long-term debt is rated “A” by S&P and “A3” by Moody’s Investors Service. Currently, with respect to our long-term debt, the credit agencies maintain their stable outlook. A significant decline in our operating performance or a significant reduction in our liquidity could trigger a negative change in our ratings outlook or even a reduction in our credit ratings by our rating agencies. This would mean more limited access to the private and public credit markets and an increase in the costs of such borrowings. There is no guarantee that a rating will remain in effect for any given period of time or that a rating will not be lowered or withdrawn by a rating agency if, in its judgment, circumstances warrant a change.
We are subject to default provisions related to our long-term debt and short-term bank borrowings. Failure to satisfy any of the default provisions may result in total outstanding issues of debt becoming due. There are cross-default provisions in all of our debt agreements. As of January 31, 2011, there has been no event of default giving rise to acceleration of our debt.
Estimated Future Contractual Obligations
During the three months ended January 31, 2011, there were no material changes to our estimated future contractual obligations in Management’s Discussion and Analysis of this Form 10-Q compared to what we disclosed in our Form 10-K for the year ended October 31, 2010.
Off-balance Sheet Arrangements
We have no off-balance sheet arrangements other than letters of credit and operating leases. The letters of credit and operating leases were discussed in Note 4 and Note 7, respectively, to the consolidated financial statements in our Form 10-K for the year ended October 31, 2010.
Critical Accounting Policies and Estimates
We prepare the consolidated financial statements in conformity with accounting principles generally accepted in the United States of America. We make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during

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the periods reported. Actual results may differ significantly from these estimates and assumptions. We base our estimates on historical experience, where applicable, and other relevant factors that we believe are reasonable under the circumstances. On an ongoing basis, we evaluate estimates and assumptions and make adjustments in subsequent periods to reflect more current information if we determine that modifications in assumptions and estimates are warranted.
Management considers an accounting estimate to be critical if it requires assumptions to be made that were uncertain at the time the estimate was made, and changes in the estimate or a different estimate that could have been used would have had a material impact on our financial condition or results of operations. We consider regulatory accounting, revenue recognition, and pension and postretirement benefits to be our critical accounting estimates. Management is responsible for the selection of these critical accounting estimates presented in our Form 10-K for the year ended October 31, 2010 in Management’s Discussion and Analysis of Financial Condition and Results of Operations. Management has discussed these critical accounting estimates with the Audit Committee of the Board of Directors. There have been no changes in our critical accounting policies and estimates since October 31, 2010.
Accounting Guidance
For information regarding recently issued accounting guidance, see Note 1 to the consolidated financial statements.
Item 3. Quantitative and Qualitative Disclosures about Market Risk
We are exposed to various forms of market risk, including the credit risk of our suppliers and our customers, interest rate risk, commodity price risk and weather risk. We seek to identify, assess, monitor and manage market risk and credit risk in accordance with defined policies and procedures under an Enterprise Risk Management Policy and with the direction of the EPRMC. Risk management is guided by senior management with Board of Directors’ oversight, and senior management takes an active role in the development of policies and procedures.
During the three months ended January 31, 2011, there were no material changes in the way that we monitor and manage market risk and credit risk in accordance with our policies and procedures. Our exposure to and management of interest rate risk, commodity price risk and weather risk has remained the same during the three months ended January 31, 2011. Our annual discussion of market risk was set forth in Item 7A of our Form 10-K as of October 31, 2010.
Additional information concerning market risk is set forth in “Financial Condition and Liquidity” in Management’s Discussion and Analysis of Financial Condition and Results of Operations in Item 2 of this Form 10-Q.
As of January 31, 2011, we had $315.5 million of bank debt outstanding under our syndicated revolving credit facility at an interest rate of 1.16%. The carrying amount of our bank debt approximates fair value. A change of 100 basis points in the underlying average interest rate for our bank debt would have caused a change in interest expense of approximately $.7 million during the three months ended January 31, 2011.
Item 4. Controls and Procedures
Our management, including the President and Chief Executive Officer and the Senior Vice President and Chief Financial Officer, has evaluated the effectiveness of our disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act as of the end of the period covered by this Form 10-Q. Such

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disclosure controls and procedures are designed to provide reasonable assurance that the information we are required to disclose in the reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods required by the United States Securities and Exchange Commission’s rules and forms and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. Based on such evaluation, the President and Chief Executive Officer and the Senior Vice President and Chief Financial Officer concluded that, as of the end of the period covered by this Form 10-Q, our disclosure controls and procedures were effective at the reasonable assurance level.
We routinely review our internal control over financial reporting and from time to time make changes intended to enhance the effectiveness of our internal control over financial reporting. There were no changes to our internal control over financial reporting as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act during the first quarter of fiscal 2011 that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Part II. Other Information
Item 1. Legal Proceedings
We have only routine litigation in the normal course of business.
Item 1A. Risk Factors
During the three months ended January 31, 2011, there were no material changes to our risk factors that were disclosed in our Form 10-K for the year ended October 31, 2010.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
     a) Sale of Unregistered Equity Securities.
          None.
     c) Issuer Purchases of Equity Securities.
          The following table provides information with respect to repurchases of our common stock under the Common Stock Open Market Purchase Program during the three months ended January 31, 2011.
                                 
                    Total Number of   Maximum Number
    Total Number           Shares Purchased   of Shares that May
    of Shares   Average Price   as Part of Publicly   Yet be Purchased
Period   Purchased   Paid Per Share   Announced Program   Under the Program (1)
Beginning of the period
                            4,510,074  
11/01/10 - 11/30/10
        $             4,510,074  
12/01/10 - 12/31/10
        $             4,510,074  
01/01/11 - 01/31/11
    800,000     $ 27.79       800,000       3,710,074  
 
                               
Total
    800,000     $ 27.79       800,000          
 
(1)   The Common Stock Open Market Purchase Program was approved by the Board of Directors and announced on June 4, 2004

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    to purchase up to three million shares of common stock for reissuance under our dividend reinvestment and stock purchase, employee stock purchase and incentive compensation plans. On December 16, 2005, the Board of Directors approved an increase in the number of shares in this program from three million to six million to reflect the two-for-one stock split in 2004. The Board also approved on that date an amendment of the Common Stock Open Market Purchase Program to provide for the purchase of up to four million additional shares of common stock to maintain our debt-to-equity capitalization ratios at target levels. The additional four million shares were referred to as our accelerated share repurchase (ASR) program. On March 6, 2009, the Board of Directors authorized the repurchase of up to an additional four million shares under the Common Stock Open Market Purchase Program and the ASR program, which were consolidated.
The amount of cash dividends that may be paid on common stock is restricted by provisions contained in certain note agreements under which long-term debt was issued, with those for the senior notes being the most restrictive. We cannot pay or declare any dividends or make any other distribution on any class of stock or make any investments in subsidiaries or permit any subsidiary to do any of the above (all of the foregoing being “restricted payments”) except out of net earnings available for restricted payments. As of January 31, 2011, net earnings available for restricted payments were greater than retained earnings; therefore, our retained earnings were not restricted.
Item 6. Exhibits
Compensatory Contracts:
     
10.1
  Form of Performance Unit Award Agreement
 
   
10.2
  Form of 2013 Retention Award Agreement
 
   
Other Contracts:
   
 
   
10.3
  Credit Agreement dated as of January 25, 2011 among Piedmont Natural Gas Company, Inc., Bank of America, N.A., as Administrative Agent, Swing Line Lender, and L/C Issuer, Branch Banking and Trust Company and U.S. Bank National Association as Co-Syndication Agents, and the other Lenders party thereto (Exhibit 10.1, Form 8-K filed January 31, 2011)
 
   
31.1
  Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 of the Chief Executive Officer
 
   
31.2
  Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 of the Chief Financial Officer
 
   
32.1
  Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 of the Chief Executive Officer
 
   
32.2
  Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 of the Chief Financial Officer
 
   
99.1
  Instrument of Amendment for the Piedmont Natural Gas Company, Inc. 401(k) Plan, dated as of December 20, 2010
 
   
101.INS
  XBRL Instance Document (1)

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101.SCH
  XBRL Taxonomy Extension Schema (1)
 
   
101.CAL
  XBRL Taxonomy Calculation Linkbase (1)
 
   
101.LAB
  XBRL Taxonomy Extension Label Linkbase (1)
 
   
101.PRE
  XBRL Taxonomy Extension Presentation Linkbase (1)
 
(1)   Furnished, not filed.
Attached as Exhibit 101 to this Quarterly Report are the following documents formatted in extensible business reporting language (XBRL): (1) Document and Entity Information; (2) Consolidated Balance Sheet at January 31, 2011 and October 31, 2010; (3) Consolidated Statements of Income for the three months ended January 31, 2011 and 2010; (4) Consolidated Statements of Cash Flows for the three months ended January 31, 2011 and 2010; (5) Consolidated Statements of Comprehensive Income for the three months ended January 31, 2011 and 2010; and (6) Notes to Consolidated Financial Statements.
Pursuant to Rule 406T of Regulation S-T, these interactive data files are deemed not filed as part of a registration statement or prospectus for purposes of Sections 11 or 12 of the Securities Act of 1933 or Section 18 of the Securities Exchange Act of 1934 and otherwise not subject to liability. We also make available on our web site the Interactive Data Files submitted as Exhibit 101 to this Quarterly Report.

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
         
  Piedmont Natural Gas Company, Inc.
(Registrant)
 
 
Date March 11, 2011  /s/ David J. Dzuricky    
  David J. Dzuricky   
  Senior Vice President and Chief Financial Officer (Principal Financial Officer)   
 
     
Date March 11, 2011  /s/ Jose M. Simon    
  Jose M. Simon   
  Vice President and Controller
(Principal Accounting Officer) 
 

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Piedmont Natural Gas Company, Inc.
Form 10-Q
For the Quarter Ended January 31, 2011
Exhibits
Compensatory Contracts:
     
10.1
  Form of Performance Unit Award Agreement
 
   
10.2
  Form of 2013 Retention Award Agreement
 
   
31.1
  Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 of the Chief Executive Officer
 
   
31.2
  Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 of the Chief Financial Officer
 
   
32.1
  Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 of the Chief Executive Officer
 
   
32.2
  Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 of the Chief Financial Officer
 
   
99.1
  Instrument of Amendment for Piedmont Natural Gas Company, Inc. 401(k) Plan, dated as of December 20, 2010

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