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8-K - FORM 8-K - Higher One Holdings, Inc.d8k.htm
EX-99.1 - PRESS RELEASE OF HIGHER ONE HOLDINGS, INC. - Higher One Holdings, Inc.dex991.htm
Higher One Holdings, Inc.
Q4’10 Earnings Results
February 15, 2011
Exhibit 99.2


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
2
Forward-Looking Statements
This presentation includes forward-looking statements, as defined by the Securities and Exchange
Commission.  Management’s projections and expectations are subject to a number of risks and
uncertainties that could cause actual performance to differ materially from that predicted or implied. 
These statements speak only as of the date they are made, and the company does not intend to update or
otherwise revise the forward-looking information to reflect actual results of operations, changes in
financial condition, changes in estimates, expectations or assumptions, changes in general economic or
industry conditions or other circumstances arising and/or existing since the preparation of this
presentation or to reflect the occurrence of any unanticipated events.  The forward-looking statements in
this presentation do not include the potential impact of any acquisitions or divestitures that may be
announced and/or completed after the date hereof.  Information about the factors that could affect future
performance
can
be
found
in
our
recent
SEC
filings,
available
on
our
website
at
http://ir.higherone.com/.
This presentation includes certain metrics presented on a non-GAAP basis, including non-GAAP adjusted
EBITDA, non-GAAP adjusted EBITDA margin, non-GAAP adjusted net income, non-GAAP adjusted diluted
EPS, and non-GAAP Free Cash Flow.  We believe that these non-GAAP measures, which exclude
amortization of intangibles, stock based compensation, and certain non-recurring or non-cash impacts to
our results, all net of taxes, provide useful information regarding normalized trends relating to the
company’s financial condition and results of operations.  Reconciliations of these non-GAAP measures to
their closest comparable GAAP measure are included in the appendix of this presentation.


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
3
Q4’10 Highlights
Strong performance on both top and bottom line
Creating value for customers:
o
Improve efficiency, lower costs in higher education
o
Increase choices available to students
o
Financial literacy, enhanced services for our
customers
Executing against our strategic priorities:
o
Strong sales year for both OneDisburse
and CASHNet
o
Growth in the number of OneAccounts
trending well


Q4’10 Summary…
Revenue
Note: We have revised revenue in previous quarters in accordance
with a change in accounting policies.  More information on the
accounting change will be available in our related form 10-K.
†Includes $1.7 million related to an accounting change (corresponding increase of $1.7 million in cost of goods sold)
*Calculation of organic revenue growth is included in the appendix of this presentation
Revenue
(in $ millions)
17.7
12.8
21.1
26.1
38.9
27.8
38.6
39.8
Q1'09
Q2'09
Q3'09
Q4'09
Q1'10
Q2'10
Q3'10
Q4'10
Y/Y Revenue Growth
--
--
--
--
120%
118%
83%
53%
Y/Y Organic Growth*
--
--
--
--
90%
83%
46%
41%
Gross Profit Margin
70.7%
60.5%
66.7%
64.4%
67.7%
62.5%
62.7%
63.5%


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
5
Q4’10 Summary…
Net Income
4.0
0.4
4.8
5.0
8.3
1.8
6.4
8.5
Q1'09
Q2'09
Q3'09
Q4'09
Q1'10
Q2'10
Q3'10
Q4'10
Y/Y Net Income Growth
--
--
--
--
104%
343%
34%
72%
Net Income Margin
22.9%
3.2%
22.7%
19.0%
21.3%
6.6%
16.7%
21.5%
Net Income
(in $ millions)


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
6
Q4’10 Summary…
Adj. EBITDA
*Calculation of Adj. EBITDA and Adj. EBITDA Margin is included in the appendix of this presentation
Adj. EBITDA
(in $ millions)
8.1
3.0
9.1
10.3
17.9
9.2
15.5
16.8
Q1'09
Q2'09
Q3'09
Q4'09
Q1'10
Q2'10
Q3'10
Q4'10
Y/Y Adj. EBITDA Growth
--
--
--
--
121%
207%
71%
63%
Adj. EBITDA Margin*
45.9%
23.5%
43.0%
39.6%
46.1%
33.2%
40.2%
42.3%


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
7
Q4’10 Summary…
GAAP Diluted EPS
GAAP Diluted EPS
(in $)
0.08
0.01
0.09
0.09
0.15
0.03
0.11
0.14
Q1'09
Q2'09
Q3'09
Q4'09
Q1'10
Q2'10
Q3'10
Q4'10
Y/Y Diluted EPS Growth
--
--
--
--
95%
324%
22%
56%


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
8
Q4’10 Summary…
Adj. EPS
*Calculation of Adj. EPS and Adj. Net Income Margin is included in the appendix of this presentation
Adjusted Diluted EPS
(in $)
0.09
0.03
0.10
0.11
0.19
0.09
0.15
0.17
Q1'09
Q2'09
Q3'09
Q4'09
Q1'10
Q2'10
Q3'10
Q4'10
Y/Y Adj. EPS Growth
--
--
--
--
109%
212%
44%
47%
Adj. Net Income Margin*
27.3%
12.1%
26.2%
23.7%
27.2%
18.2%
22.7%
25.2%


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
9
Q4’10 Summary…
Operating Cash Flow
Operating Cash Flow
(in $ millions)
5.7
(1.2)
6.9
9.2
17.3
(0.1)
9.8
13.0
Q1'09
Q2'09
Q3'09
Q4'09
Q1'10
Q2'10
Q3'10
Q4'10
Y/Y Operating CF Growth
--
--
--
--
204%
-89%
42%
41%
Operating CF as a % of Rev
32.2%
-9.7%
32.9%
35.5%
44.6%
-0.5%
25.5%
32.7%


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
10
Q4’10 Summary…
Free Cash Flow
*Calculation of Free Cash Flow is included in the appendix of this presentation
Free Cash Flow
(in $ millions)
5.4
-1.5
6.4
8.1
16.2
-1.4
6.4
11.9
Q1'09
Q2'09
Q3'09
Q4'09
Q1'10
Q2'10
Q3'10
Q4'10
Y/Y FCF Growth
--
--
--
--
199%
-4%
-1%
47%
FCF Yield
30.7%
-11.6%
30.5%
31.0%
41.7%
-5.1%
16.5%
29.8%
CapEx as % of Rev
1.6%
1.9%
2.4%
4.4%
2.9%
4.6%
9.0%
2.9%


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
11
Q4’10 Sales Update
Note: We have updated the definition of SSE and revised prior quarters to reflect this update
*SSE stands for Signed School Enrollment, and is recorded each quarter as the total student enrollment at all schools that are contracted at
quarter-end for either our OneDisburse
or at least one of our CASHNet
Payment Suite products, as of the date the contract is signed (using the
most up-to-date IPEDS data at that point in time).
OneDisburse
SSE*
CASHNet
Suite SSE*
+41%
+25%
(in thousands)
(in thousands)
2,320
2,684
2,795
3,217
3,281
Q4'09
Q1'10
Q2'10
Q3'10
Q4'10
1,971
2,193
2,315
2,450
2,460
Q4'09
Q1'10
Q2'10
Q3'10
Q4'10


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
12
1,004
1,618
291
323
Q4'09 OneAccounts
Change in OneAccounts
at schools launched
before 12/31/09
New OneAccounts from
schools launched after
12/31/09
Q4'10 OneAccounts
Q4’10 OneAccount
Growth
OneAccount
Growth
+61%
(in thousands)


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
13
21,999
31,821
Q4'09
Q4'10
1,655
3,731
1,407
Q4'09
Q4'10
1,917
3,594
902
Q4'09
Q4'10
505
637
141
Q4'09
Q4'10
Q4’10 Revenue Breakdown*
*The lighter colors in the graph represent Higher One Payments, Inc. revenue prior to the acquisition on November 20, 2009, broken down into the different revenue buckets. 
Year-over-year growth rates and revenue by bucket as a % of total revenue are calculated off of the Q4’09 combined Higher One, Inc. and pre-acquisition Higher One
Payments, Inc. revenue.  Account Revenue has been revised to reflect the accounting change in Q4’10.
As a % of total
revenue*
Account
(in $ thousands)
Payment Trxn
(in $ thousands)
Higher Ed. Institution
(in $ thousands)
Other
(in $ thousands)
77%
80%
11%
9%
10%
9%
2%
2%
+45%
+22%
+28%
-1%


23.7%
21.4%
Q4'09
Q4'10
2.4%
2.0%
Q4'09
Q4'10
6.2%
4.6%
Q4'09
Q4'10
Q4’10 Operating Expenses
Continue to gain leverage based
on scale
Employee compensation cost
increase was relatively low, in part
based on lapping the Q4’09 one-
time milestone bonus
Main driver of PD expense is
employee compensation…
not
ramping headcount as fast as
revenue
Absolute dollar value of PD expense
up 28% y/y
Making the necessary investments
for the future
Excluding stock-based and other
customer acquisition expense, S&M
expense as a percent of revenue
would have been 4.6% in Q4’10
(compared to 6.2% in Q4’09)
Most of the absolute dollar increase in
spend is based on CASHNet
people…
not scaling headcount as fast as
revenue
G&A
(as a % of rev)
PD
(as a % of rev)
Adj. S&M*
(as a % of rev)
8.0%
6.1%
Stock-based and
other M&A
related
expense
*The Adjusted Sales and Marketing Expense graph shows both total Sales & Marketing as a percent of revenue as well as Sales & Marketing as a percent of
revenue excluding stock-based and other acquisition expense, which is related to the vesting of certain shares issued in connection with the acquisition of
EduCard.  Stock-based and other acquisition expense is recognized in the quarter as a function of sales and average share price.


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
15
$21.9
$34.5
$14.7
$13.0
($1.2)
$0.3
$14.7
Q3'10 Beginning
Cash, Cash
Equivalents, and
Investments
Operating Cash
Flow
CapEx
Other*
Q4'10 Ending
Cash, Cash
Equivalents, and
Investments
Q4’10 Cash Flow / Capital Allocation
$11.9M in FCF
$13.0M in operating cash flow
$1.2M of CapEx
Fully liquid assets total $49.2M
Additional $50M available
under new credit facility**
*Other primarily includes proceeds and tax benefits from options
exercises
**Subject to certain covenants, outlined in our SEC filings
Cash & Investment Balance/Flows
(in millions)
FCF/Other Movements
$36.7
FCF
Cash and cash equivalents
Investments in available for sale securities
$49.2


Building Update
Rationale:
o
Cost-savings: expect a substantial amount federal, state, and local government
subsidies*
o
Employees: help with hiring, retention, morale
o
Flexibility: potential for further expansion, bringing certain functions in-house
Financial impact:
o
~$47M expenditure
$2.5M already spent
Remainder to be spent as CapEx
on a relatively consistent basis through Q1’12
o
~$15M in expected rebates, subsidies, and credits* through Q1’12
o
~$21M in additional expected rebates, subsidies, and credits* on
a relatively
consistent basis from FY’13 –
FY’19
o
No expected P&L impact (all reflected on Balance Sheet)
Rebates and subsidies will be treated as cash inflows from investing/financing activities
FCF
to
be
calculated
as
Operating
Cash
Flow
less
net
PP&E
(net
of
rebates,
subsidies,
and
credits*)
*More information on rebates, subsidies, and credits will be available in our related Form 10-K


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
17
GAAP Guidance Update
FY’11
Q1’11
Most of the revenue increase based on accounting change
Impact from Reg E changes through Q3
Higher share count impacting EPS growth
Low
High
Low
High
Revenue
$51.0M
-
$53.0M
$180M
-
$188M
GAAP Diluted EPS
$0.14
-
$0.20
$0.39
-
$0.56


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
18
Non-GAAP Guidance Update
*Calculation of Adjusted EPS is included in the appendix of this
presentation
FY’11
Q1’11
Most of the revenue increase based on accounting change
Impact from Reg
E changes through Q3
Higher share count impacting EPS growth
Low
High
Low
High
Revenue
$51.0M
$53.0M
$180M
$188M
implied y/y
growth
31%
-
36%
24%
-
30%
Adj. Diluted EPS*
$0.23
$0.25
$0.68
$0.74
implied y/y
growth
19%
-
30%
13%
-
23%
-
-
-
-


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
19
Q4’10 Summary
Strong performance on both top and bottom line
Creating value for customers:
o
Improve efficiency, lower costs in higher education
o
Increase choices available to students
o
Financial literacy, enhanced services for our
customers
2011 strategy remains the same:
o
Sign more schools
o
Increase adoption at existing schools


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
20
Q & A


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
21
Appendix


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
22
Calculation of Organic Revenue*
March 31,
June 30,
Sept 30,
Dec 31,
2010
2010
2010
2010
Total Revenue Growth
120%
118%
83%
53%
Acquisition Impact
(30%)
(35%)
(37%)
(12%)
Total Organic Revenue Growth
90%
83%
46%
41%
Three Months Ended
*Organic revenue calculation excludes the entire revenue impact from the current and prior year quarter for all acquisitions made within 15
months of a given quarter’s end


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
23
Calculation of Free Cash Flow
March 31,
June 30,
Sept 30,
Dec 31,
(in thousands)
2009
2009
2009
2009
GAAP Operating Cash Flow
5,698
$                 
(1,233)
$              
6,942
$                 
9,249
$                 
Purchases of Fixed Assets, Net of Disposals
(274)
(242)
(514)
(1,158)
Free Cash Flow
5,424
$                 
(1,475)
$              
6,428
$                 
8,091
$                 
March 31,
June 30,
Sept 30,
Dec 31,
2010
2010
2010
2010
GAAP Operating Cash Flow
17,326
$             
(132)
$                   
9,847
$                 
13,015
$             
Purchases of Fixed Assets, Net of Disposals
(1,128)
(1,287)
(3,484)
(1,160)
Free Cash Flow
16,198
$             
(1,419)
$              
6,363
$                 
11,855
$             
Three Months Ended


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
24
Calculation of Adjusted EBITDA
March 31,
June 30,
Sept 30,
Dec 31,
(in thousands)
2009
2009
2009
2009
GAAP Net Income
4,046
$                  
413
$                      
4,793
$                  
4,967
$                  
Interest income
-
(1)
(1)
(2)
Interest expense
161
120
113
164
Income tax expense
2,267
252
2,596
2,810
Depreciation and amortization
570
684
633
1,082
EBITDA
7,044
1,468
8,134
9,021
Other income
-
-
-
(17)
Stock-based and other customer acquisition expense
619
1,050
227
490
Stock-based compensation expense
293
329
341
424
Milestone bonus
150
150
375
419
Adjusted EBITDA
8,106
$                  
2,997
$                  
9,077
$                  
10,336
$               
Revenues
17,670
$               
12,758
$               
21,102
$               
26,076
$               
Net Income Margin
22.9%
3.2%
22.7%
19.0%
Adjusted EBITDA Margin
45.9%
23.5%
43.0%
39.6%
March 31,
June 30,
Sept 30,
Dec 31,
2010
2010
2010
2010
GAAP Net Income
8,264
$                  
1,830
$                  
6,429
$                  
8,536
$                  
Interest income
(1)
(2)
(10)
(16)
Interest expense
229
247
84
169
Income tax expense
5,167
1,183
4,277
4,861
Depreciation and amortization
1,626
1,747
1,947
1,972
EBITDA
15,285
5,005
12,727
15,522
Other income
-
-
-
-
Stock-based and other customer acquisition expense
1,801
3,508
2,139
565
Stock-based compensation expense
849
692
643
729
Milestone bonus
-
-
-
-
Adjusted EBITDA
17,935
$               
9,205
$                  
15,509
$               
16,816
$               
Revenues
38,870
$               
27,750
$               
38,566
$               
39,783
$               
Net Income Margin
21.3%
6.6%
16.7%
21.5%
Adjusted EBITDA Margin
46.1%
33.2%
40.2%
42.3%
Three Months Ended


25
Calculation of Adjusted Diluted EPS
March 31,
June 30,
Sept 30,
Dec 31,
(in thousands)
2009
2009
2009
2009
GAAP Net Income
4,046
$                  
413
$                      
4,793
$                  
4,967
$                  
Stock-based and other customer acquisition expense
619
1,050
227
490
Stock-based
compensation
expense
-
ISO
112
140
152
206
Stock-based
compensation
expense
-
NQO
181
189
189
218
Milestone bonus expense
150
150
375
419
Amortization of intangibles
76
143
86
405
Amortization of finance costs
22
22
32
37
Total pre-tax adjustments
1,160
1,694
1,061
1,774
Tax rate
35.8%
35.9%
35.9%
35.9%
Tax adjustment
376
558
326
563
Adjusted net income
4,830
$                  
1,549
$                  
5,528
$                  
6,178
$                  
Diluted Weighted Average Shares Outstanding
52,340
53,344
53,620
53,821
Diluted EPS
0.08
$                     
0.01
$                     
0.09
$                     
0.09
$                     
Adjusted Diluted EPS
0.09
$                     
0.03
$                     
0.10
$                     
0.11
$                     
Revenues
17,670
$               
12,758
$               
21,102
$               
26,076
$               
Net Income Margin
22.9%
3.2%
22.7%
19.0%
Adjusted Net Income Margin
27.3%
12.1%
26.2%
23.7%
March 31,
June 30,
Sept 30,
Dec 31,
2010
2010
2010
2010
GAAP Net Income
8,264
$                  
1,830
$                  
6,429
$                  
8,536
$                  
Stock-based and other customer acquisition expense
1,801
3,508
2,139
565
Stock-based
compensation
expense
-
ISO
437
373
338
378
Stock-based
compensation
expense
-
NQO
412
319
305
351
Milestone bonus expense
-
-
-
-
Amortization of intangibles
767
768
768
767
Amortization of finance costs
51
51
51
51
Total pre-tax adjustments
3,468
5,019
3,601
2,112
Tax rate
38.5%
38.7%
38.6%
35.7%
Tax adjustment
1,167
1,796
1,259
619
Adjusted net income
10,565
$               
5,053
$                  
8,771
$                  
10,029
$               
Diluted Weighted Average Shares Outstanding
54,872
55,688
59,154
59,361
Diluted EPS
0.15
$                     
0.03
$                     
0.11
$                     
0.14
$                     
Adjusted Diluted EPS
0.19
$                     
0.09
$                     
0.15
$                     
0.17
$                     
Revenues
38,870
$               
27,750
$               
38,566
$               
39,783
$               
Net Income Margin
21.3%
6.6%
16.7%
21.5%
Adjusted Net Income Margin
27.2%
18.2%
22.7%
25.2%
Three Months Ended


©2011 Higher One and the Higher One logo are registered trademarks of Higher One, Inc.
26
Reconciliation of GAAP to non-GAAP Guidance
Revenues (in millions)
$51.0
-
$53.0
$51.0
-
$53.0
Diluted EPS
$0.14
-
$0.20
$0.23
-
$0.25
March 31, 2011
GAAP
Non-GAAP
(a)
Three Months Ending
Revenues (in millions)
$180.0
-
$188.0
$180.0
-
$188.0
Diluted EPS
$0.39
-
$0.56
$0.68
-
$0.74
December 31, 2011
GAAP
Non-GAAP
(b)
Twelve Months Ending
(a) Estimated Non- GAAP amounts above for the three months ending March 31, 2010 reflect
the estimated quarterly adjustments that exclude (i) expenses related to the onetime ATM 
fleet upgrade of approximately $100,000, (ii) the amortization of intangibles and finance costs 
of approximately $800,000, (iii) stock- based compensation expense of approximately $1.0
million, and (iv) stock- based and other customer acquisition expense of approximately $2.0
million to $8.0 million.
Stock- based and other customer acquisition expense primarily relates to our acquisition of
EduCard in 2008, in connection with which we issued restricted stock, and IDC in 2009. We
calculate the stock- based and other customer acquisition expense based on the
undergraduate enrollment at higher education clients acquired relating to the acquisition,
and the market value of our common stock at the time the client is acquired. It is difficult to
predict with any degree of certainty either the number of new higher education clients we
will acquire, the timing of future customer acquisitions, or the market value of our common
stock at any time, resulting in a wide range of expected expense.
(b) Estimated Non- GAAP amounts above for the twelve months ending December 31,
2011 reflect the estimated annual adjustments, that exclude the amortization of (i)
expenses related to the one-time ATM fleet upgrade of approximately $1.0 million, (ii)
intangibles and finance costs of approximately $3.0 million, (iii) stock- based
compensation expense of approximately $4.0 million, and (iv) stock- based and other
customer acquisition expense of approximately $8.0 million to $22.0 million.
Stock- based and other customer acquisition expense primarily relates to our acquisition
of EduCard in 2008, in connection with which we issued restricted stock, and IDC in 2009.
We calculate the stock- based and other customer acquisition expense based on the
undergraduate enrollment at higher education clients acquired relating to the
acquisition, and the market value of our common stock at the time the client is acquired.
It is difficult to predict with any degree of certainty either the number of new higher
education clients we will acquire, the timing of future customer acquisitions, or the
market value of our common stock at any time, resulting in a wide range of expected
expense.