Exhibit 10.1

Portions marked [***] have been omitted pursuant to a Confidential Treatment Request by Symetra Financial Corporation, this information has been filed separately with the Securities and Exchange Commission.

AMENDMENT NO. 1 TO
MASTER SERVICES AGREEMENT

     This Amendment No. 1 (this “Amendment”) to the Master Services Agreement dated August 1, 2009 (the “Agreement”) is hereby entered into as of August 9, 2010 by and between Symetra Life Insurance Company, a Washington corporation (including its successors and permitted assigns, “Symetra”), and Affiliated Computer Services, Inc., a Delaware corporation (including its successors and permitted assigns, “ACS”). Capitalized terms not otherwise defined herein shall have the meaning ascribed to them in the Agreement.

     NOW THEREFORE, in consideration of the representations, warranties, promises and covenants contained herein, and other good and valuable consideration, the receipt, sufficiency and adequacy of which are hereby acknowledged, the Parties, intending to be legally bound, agree to the foregoing and as follows:

     1. Amendment to Schedule 5. The following Section 3.4 is added to Schedule 5 of the Agreement:

3.4 Digital Certificate Management. For each Critical Certificate that expires prior to a proactive renewal by ACS, such that the expiry impacted Symetra external users during the in-scope business hours identified herein, Symetra will assess a [***] Corrective Assessment per failed Critical Certificate. Only those certificates identified as Critical Certificates will be subject to this Critical Milestone. The Critical Milestone will only be assessed if a Critical Certificate renewal failure is between [***] Pacific Standard Time, Monday — Friday.

“Critical Certificate” is defined as a digital certificate that supports access to Symetra web properties and web enabled applications from any external user via the Internet and is marked as “critical” on the certificate inventory list.

The calculation of the overall Corrective Assessment will be performed annually, at the conclusion of each Contract Year. For the avoidance of doubt, for the year 2010 the review will cover April 2010 to August 1, 2010, then annually thereafter.

Critical Milestone		Due Date		Corrective Assessment
For each Critical Certificate that expires prior to a proactive renewal by ACS, such that the expiry impacted Symetra external users during the in-scope business hours identified herein.		August 1 for each Contract Year.		[***] per failed Critical Certificate.

     2. Amendment to Schedule 2A, Table 24. The following “Role and Responsibility” is added to Schedule 2A, Table 24:

		ACS		Symetra
Procure, maintain, manage, and perform SSL/Digital Certificate inventory, expiration management and installation as needed to provide continuous access to application(s).		X

     3. Amendment to Schedule 2B, Table 8 System Availability SLAs. The first paragraph in Table 8 System Availability SLAs of Schedule 2B is deleted in its entirety and replaced with the following:

System availability is defined as the availability of in-scope infrastructure components required to conduct the normal business operations of Symetra application systems; including mainframes and local and remote servers (e.g., CPU, memory, and internal storage), external storage, system software, digital certificates (this includes procurement, installation and expiration management of certificates) and network connection.

     4. Amendment to Attachment P, Definitions. The following definition is added to Attachment P, Definitions:

     “Critical Certificate” is defined in Section 3.4 of Schedule 5 of the Agreement.

     5. Deletion and Replacement of Attachment L Software Schedule. Attachment L is deleted in its entirety and replaced with the Attachment L attached herewith.

     5. Remainder of Agreement Unaffected. The Agreement remains in full force and effect, except as specifically amended by this Amendment.

     6. General. This Amendment shall be construed and governed in accordance with the laws of the State of Washington, without regard to conflict of laws principles. This Amendment and the Agreement embody the entire agreement between the parties hereto with respect to the transactions contemplated herein and therein. This Amendment shall otherwise be subject to the terms of the Agreement. This Amendment may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. Counterparts may be executed in either original or electronically transmitted form (e.g., faxed form or emailed portable document format (PDF) form), and the Parties hereby adopt as original any signatures received via electronically transmitted form.

[Signature Page Follows]

          IN WITNESS WHEREOF, the parties have executed this Amendment No. 1 as of the date and year first above written.

ATTACHMENT L
SOFTWARE SCHEDULE

As described in and subject to the terms in the MSA including but not limited to Sections 2.5.1, 3.1 and 4.3.1 of the Agreement, the following table categorizes all Software used to provide Services.

Supplier Name		Product Name		Category
Allen Systems Group		ASG-TMON for CICS/ESA		1
Allen Systems Group		ASG-TMON for DB2 ( CA insite for DB2 )		1
Allen Systems Group		ASG-TMON for z/os		1
Allen Systems Group		JCLPREP		1
Altiris		WISE		1
AVAYA		CMS Release 12		1
AVAYA		CMS Supervisor (was Lucent CentreVu Supervisor		1
AVAYA		IP Agent		1
AVAYA		IP Office		1
AVAYA		IP Softphone		1
AVAYA		Modular Messaging (Voicemail)		1
AVAYA		Telephony Server (includes S8700 hardware)		1
AVAYA		Voice Mail Pro		1
Biscom Inc.		FAXCOM Server		1
BMC		Catalog Manager for DB2 ( CA R/C Compare )		1
BMC		Change Manager for DB2 ( CA R/C Migrator )		1
BMC		CM/Pilot for DB2		1
BMC		Control-D		1
BMC		CONTROL-D WebAccess Server		1
BMC		DASD Manager for DB2 ( CA Data Analyser )		1
BMC		DASD MANAGER PLUS for DB2 ( CA Data Analyzer )		1
BMC		DATABASE INTEGRITY PLUS (IMS)		1
BMC		FAST REORG FACIILITY for IMS ( MAX Reorg / online for IMS )		1
BMC		POINT CHECKER PLUS for IMS		1
BMC		Remedy (AKA AR System)		1
BMC		Remedy Base Framework		1
BMC		ULTRAOPT/IMS		1
CA		ACF2		1
CA		ACF2/DB2		1
CA		Argis — Application uses SQL 2000 Database		1
CA		CA-1 [Tape Management]		1
CA		Detector(DB2)		1

Supplier Name		Product Name		Category
CA		Endevor/MVS		1
CA		ESP Agent for Windows		1
CA		MII		1
CA		Netspy		1
CA		Unicenter CA-OPS/MVS Event Management and Automation for JES2		1
CA		View [Sysout Archive Retrieval]		1
CA		Vision DYL interface for DB2		1
CA		Vision: Interface for DB2		1
CA		Vision: Report		1
CA		Vision: Results [DYL280, DYL260]		1
Candle CL (IBM)		Supersession (VTAMPLUS)		1
Cisco		Cisco CSS		1
Cisco		Cisco PIX Firewall		1
Cisco		Cisco VPN (replaces Contivity)		1
Citrix		50 user pack Citrix Metaframe xPE Presentation (350 users)		1
Citrix		Citrix ICA Client		1
Citrix		Citrix MF Xpe 1.0-10 User Conn. Pack w/Sub Adv		1
Citrix		Citrix MF XPe 1.0-20 User Conn. Pack w/Sub Adv		1
Citrix		Citrix MF XPe 1.0-Starter Sys. w/20 User w/Sub Adv		1
Citrix		MetaFrame Access Suite Console		1
Citrix		MetaFrame Presentation Server Client		1
Citrix		MetaFrame Presentation Server Web Client for Win32		1
Citrix Systems, Inc.		Citrix MetaFrame		1
Computware		XPEDITER/IMS		1
Compuware		File-Aid for MVS		1
Compuware		File-Aid for IMS IMS		1
Compuware		XPEDITER/CICS		1
Compuware		XPEDITER/TSO		1
DTS		The Space Recovery System ( SRS )		1
EMC		DISKXTENDER 2000 FOR CENTERA		1
EMC		EMAILXAMINER SERVER		1
EMC		EMAILXAMINER USER MAILBOX QTY 1 MAILBX		1
EMC		EMAILXTENDER SRVR		1
EMC		EMAILXTENDER TIER 2 QTY 26- 5000 USER MAILBOXES		1
EMC		Legato Gold Care Premier support agreement		1
EMC		Legato Networker Client Connection		1
EMC		Legato NetWorker Module for MS Exchange Server Tier 2		1

Supplier Name		Product Name		Category
EMC		Legato NetWorker Module for SQL Tier 2		1
EMC		Legato NetWorker Power Ed Dedicated Storage Node		1
EMC		Legato NetWorker Power Edition Storage Node for Windows		1
EMC		Legato NetWorker Server Network Edition for Windows		1
EMC		Legato Silo Software Module 1-256 slot		1
EMC		Networker		1
F5		BigIP		1
FileNet		P8 (FileNet)		1
IBM		ACF/NCP V7		1
IBM		AFP2PDF		1
IBM		ASM High Level Assembler/MVS		1
IBM		BATCH TERMINAL SIMULATOR		1
IBM		Candle Command Center		1
IBM		CICS Application Security (subroutine DSS15600)		1
IBM		CICS Library Management System (CLM)		1
IBM		CICS/TS		1
IBM		CMF		1
IBM		COBOL Called/Copied Cross Reference (ISPF A.P)		1
IBM		COBOL Enterprise for z/OS (370/390)		1
IBM		COBOL II		1
IBM		COBOL Level 2 Report Writer for OS/390		1
IBM		COBOL OS/VS		1
IBM		COMPAREX (ISPF D.CX)		1
IBM		CPK (related to FDR/ABR)		1
IBM		DB2		1
IBM		DB2 Application Development Client		1
IBM		DB2 Connect Enterprise Edition		1
IBM		DB2 Connect Personal Edition		1
IBM		DB2 DATABASE ADMIN		1
IBM		DB2 DATABASE SYSTEM ADMINISTRATION		1
IBM		DB2 Enterprise Server Edition		1
IBM		DB2 Relational Tools		1
IBM		DfHSM		1
IBM		Enterprise COBOL for z/OS		1
IBM		EPILOG/IMS		1
IBM		GDDM [included in z/OS]		1
IBM		High Level Assembler/MVS		1
IBM		IBM HTTP Server		1
IBM		IBM WebSphere Application Server Network Deployment		1

Supplier Name		Product Name		Category
IBM		IBM WebSphere MQ (client)		1
IBM		IBM WebSphere MQ Integrator (Client)		1
IBM		IMS & DB2 Utility Tools S&S		1
IBM		IMS/ESA		1
IBM		IMS/ESA BTS		1
IBM		IMS/ESA MRQ		1
IBM		IND$FILE		1
IBM		ISPF (IPF)		1
IBM		ISPF/PDF [included in z/OS]		1
IBM		JES2 [included in z/OS]		1
IBM		MVS TCP/IP		1
IBM		Netcool		1
IBM		NJE (Network Job Entry)		1
IBM		NTUNEMON		1
IBM		PSF/OS390		1
IBM		QMF		1
IBM		SAMS Compress for IMS		1
IBM		SDF II/MVS		1
IBM		Softaudit		1
IBM		TCP/IP (HIP6140)		1
IBM		TME 10 NETVIEW OS/390		1
IBM		TSO/E [included in z/OS]		1
IBM		Version Merger		1
IBM		VS FORTRAN		1
IBM		VTAM (HVT6140)		1
IBM		WebSphere Application Server		1
IBM		WebSphere Application Server		1
IBM		Websphere BIMB MQ with Rules & Formatting Extensions		1
IBM		WebSphere Business Integration Message Broker		1
IBM		Websphere Business Intergration Message Broker with Rules and formatting Extentions		1
IBM		WebSphere MQ		1
IBM		Websphere Transformation Extender (TX)		1
IBM		z/OS		1
Innovation		ABR/FDR [Application Backup function of FDR (or equivalent product) needed to support Archive/Restore of Control-D reports]		1
Innovation Data		DSF (Part of FDR product)		1
Innovation Data		FDR (DASD DUMP RESTORE SYSTEM)		1
Legato		Legato EmailXtender Archive Edition		1

Supplier Name		Product Name		Category
Legato		Legato EmailXtender Server		1
Legato		Legato NetWorker Ed Dedicated Storage Node		1
McAfee		Active VirusScan for Desktop		1
McAfee		GroupShield for Exchange		1
McAfee		Host Intrusion Prevention for Server		1
McAfee		McAfee ePolicy Orchestrator		1
Merrill		MXG		1
Microsoft		IIS (Included with MS OS)		1
NICE		NICE Record		1
Novell		Novell Identity Manager		1
Pitney Bowes		Code 1 Plus		1
Pitney Bowes		DOC1 Archive		1
Pitney Bowes		Doc1 iProof		1
Pitney Bowes		Streamweaver		1
RedSky		E911		1
SAS		SAS Base		1
SAS		SAS/IT		1
Sterling		Connect:Direct OS/390 with 2 concurrent sessions (SNA and TCP/IP Protocols)		1
StorageTek		EXLM		1
Veramark		ECAS		1
VMWare		VMWare		1
Chicago-Soft		MVS/QuickRef		2
Cybermation		ESP Workload Manager		2
InfoExpress		CyberArmor		2
InfoExpress		CyberGatekeeper Server		2
Infogix Inc		ACR/Workbench for ACR/Detail		2
Infogix Inc		ACR/Workbench for ACR/Summary		2
INFOTEL		INFOPAK/IMS		2
LRS Software		LRS server (VSV)		2
LRS Software		VMCF for TSO		2
LRS Software		VPS		2
LRS Software		VPS / TCPIP		2
Macro 4		Dumpmaster MVS		2
Macro 4		Insync MVS		2
McAfee		eBusiness Server (Encryption Software)		2
McAfee		McAfee Active Virus Defense Perpetual		2
Microsoft		Antigen (Antivirus for Microsoft Exchange)		2
Microsoft		Exchange 2003 Enterprise		2
Microsoft		Exchange 2003 Standard		2
Microsoft		Internet Security and Acceleration (ISA)		2

Supplier Name		Product Name		Category
Microsoft		Microsoft Operations Manager		2
Microsoft		Microsoft Operations Manager (MOM) Reporting		2
Microsoft		Office Communications Server 2007		2
Microsoft		Sharepoint Server		2
Microsoft		SharePoint Server 2007		2
Microsoft		SMS 2003 Client Access Licenses		2
Microsoft		SMS 2003 Enterprise Server		2
Microsoft		SMS Enterprise Server Disk Kit		2
Microsoft		SQL Server 2005 Reporting Services		2
Microsoft		SQL Server Database Enterprise Edition		2
Microsoft		SQL Server Database Standard		2
Microsoft		Systems Management server ENT		2
Microsoft		Terminal server (Included with Citrix)		2
Microsoft		Windows 2003 Enterprise Edition		2
Microsoft		Windows 2003 Standard Edition		2
Microsoft		Windows Server 2000 Enterprise Edition		2
Microsoft		Windows Server 2003 Active Directory Application Mode (ADAM)		2
Microsoft		Windows SharePoint Services 2.0		2
Microsoft		Windows SharePoint Services 3.0		2
M-Tech		P-Sync		2
Net IQ		NetIQ Mail Mashal		2
Net IQ		Webtrends		2
NetIQ		NetIQ Mail Marshal Spam Filter		2
Oracle		Core ID		2
PGP		Encryption Software		2
Quailstone Software		USCCopy [aka COPYMACS]		2
Research In Motion		Blackberry Enterprise Server		2
RIM		RIM T-Support for Blackberry		2
RSA		SecureID		2
SAS		BASE		2
Secure Computing		SmartFilter (Replacement for WebSense)		2
Syncsort		SYNCSORT for z/OS		2
Tone Software		DYNA-STEP		2
Tone Software		Flasher (OS/390 Spool Display)		2
Tumbleweed		Tumbleweed SecureTransport		2
A.M. Best Company, Inc.		BestSRQ Services Workstation		4
ACL Services Ltd.		ACL		4
Acro Software		CutePDF Writer		4
activePDF, Inc.		activePDF Toolkit		4
Adobe		Acrobat		4
Adobe		ColdFusion		4

Supplier Name		Product Name		Category
Adobe		Framemaker			4
Adobe		Illustrator			4
Adobe		InDesign			4
Adobe		Macromedia Dreamweaver			4
Adobe		Macromedia Fireworks			4
Adobe		Macromedia Flash			4
Adobe		Pagemaker			4
Adobe		Photoshop			4
Adobe		Photoshop Elements			4
Altova		XMLSpy			4
Amdoc Software Systems Limited		Clarify ClearConfigurator			4
AmDocs		ClarifyCRM			4
APL2000, Inc.		APL+Win			4
Attachmate		Extra!			4
Autodesk, Inc.		AutoCAD LT			4
Autodesk, Inc.		Autodesk DWF Viewer			4
AutomatedQA Corporation		AutomatedQA TestComplete			4
Bloomberg, L.P.		Bloomberg L.P. Smart Client			4
Blue Sky Software		RoboHelp Office 2000			4
Broker Dealer Solutions		Back Office Network User System (Bonus)			4
Btrieve Technologies Inc.		Btrieve for Windows			4
CheckFree		APECS			4
Checkfree		CAPS — Corporate Automated Payment System			4
CheckFree Corporation		RECON-Plus (Application — Retained)			4
CMS		Bond Edge			4
Cognos Inc.		ReportNet			4
Cognos, Inc.		Cognos			4
Computer Sciences Corp (CSC)		CK4/CyberLife			4
Computer Sciences Corp (CSC)		DSS			4
Computer Sciences Corp (CSC)		JETS			4
Computer Sciences Corp (CSC)		Plan Advisor			4
Computer Sciences Corp (CSC)		Vantage-One			4
Concur Technologies, Inc.		Concur Expense Reimbursement			4
Convergyc		Edify			4
Convergyc		Edify — Telephony (Application — Retained)			4
Convergyc		Edify — Web (Application — Retained)			4
Convergyc		Edify-Data Integration (Application — Retained))			4
Crystal Decisions, Inc.		Crystal Reports (Application — Retained)			4
CSC SoftwareConsult GmbH & Co		VP/MS Workbench			4
Datawatch Corporation		Monarch			4
DST Systems		FAN Mail (Financial Advisor Network) ( To be supplied by Symetra			4

Supplier Name		Product Name		Category
DST Systems		TA2000			4
DST Systems		TRAC2000			4
DST Systems Inc.		AWD ViewStation			4
DST Systems, Inc.		ROSTER — DST GUI			4
Duxbury Systems		Duxbury Braille Translator			4
DYMO Corporation		DYMO Label Software			4
DynaComp Software		DynaComp			4
Economic Analysis Group, Ltd.		CaseTrack			4
e-Copy Inc		eCopy Desktop			4
Entrust Technologies Limited		Entrust Entelligence (5c) — JPMorgan Chase			4
Ernst & Young		EY/Options			4
Fiserv Insurance Solutions		Fiserv Lifeline Direct			4
FiServ Insurance Solutions		Freedom 2000			4
Franklin Covey Co.		Franklin Covey Co. Franklin Planner			4
Freedom Scientific		JAWS			4
Gadwin Systems		Gadwin PrintScreen			4
Global360		Insight360			4
Global360		Process360			4
HP		Quality Center			4
HP		Quick Test Pro			4
HP		TestDirector			4
Hyperion		Analyzer (Application — Retained)			4
Hyperion		Essbase (Application — Retained)			4
Hyperion		Hyperion Analytic Services Server			4
Hyperion		Hyperion System 9 BI+ Analytic Integration Service			4
Hyperion		Hyperion System 9 BI+ Client			4
Hyperion		Hyperion System 9 Planning			4
Hyperion		Hyperion System 9 Smart View for Office			4
Hyperion		Hyperion System 9+			4
IA Corp???		CheckVision Inquiry			4
IBM-Cognos		Impromptu			4
Infogix Inc		ACR/Detail® for Windows			4
Infogix Inc		ACR/Summary® for Windows			4
InsMark Inc.		InsMark Illustration System			4
Insurance Technologies		Foresight Illustration Software			4
Intuit		Quicken			4
IPSwitch		WS_FTP Pro			4
JP Morgan Chase		JP Morgan Chase CD Search			4
Lab1, Inc.		Lab1 Net			4
Lawson		Lawson Add-ins for Microsoft® Office			4

Supplier Name		Product Name		Category
Lawson		Lawson General Ledger			4
Lawson		Lawson Interface Desktop Client			4
Lawson		Lawson ProcessFlow Designer			4
LexisNexis		LexisNexis Download and Print for IE			4
Matthew Bender & Company, Inc.,		HotDocs			4
McAfee		Safeboot Security System			4
McAfee		Actove VirusScan for Desktop			4
McAfee		AntiSpyware for Desktop			4
McAfee		EndPoint Encryption for Desktop			4
Medical Information Bureau		Knowledge Now			4
Medical Information Bureau		MIB-Link/Plus ( To be supplied by Symetra )			4
Mercury Interactive		Winrunner ( To be supplied by Symetra )			4
Microsoft		Access (Application — Retained)			4
Microsoft		CDONTS — Collaboration Data Objects for Windows NT Server			4
Microsoft		Collaborative Data Objects (CDO)			4
Microsoft		COM+			4
Microsoft		FoxPro 2.6 Runtime			4
Microsoft		Identity Integration Server (MIIS)			4
Microsoft		Internet Explorer			4
Microsoft		Microsoft Access			4
Microsoft		Microsoft Data Access Components (MDAC)			4
Microsoft		Microsoft Developer Network (MSDN) Library			4
Microsoft		Microsoft Enterprise Learning Library			4
Microsoft		Microsoft Excel			4
Microsoft		Microsoft Expression Web			4
Microsoft		Microsoft Java Virtual Machine			4
Microsoft		Microsoft Office Business Scorecard Builder			4
Microsoft		Microsoft Office Business Scorecard Manager			4
Microsoft		Microsoft Office FrontPage			4
Microsoft		Microsoft Office Groove			4
Microsoft		Microsoft Office InfoPath			4
Microsoft		Microsoft Office Live Meeting			4
Microsoft		Microsoft Office OneNote			4
Microsoft		Microsoft Office Publisher			4
Microsoft		Microsoft Office SharePoint Designer			4
Microsoft		Microsoft Outlook			4
Microsoft		Microsoft PowerPoint			4
Microsoft		Microsoft PowerPoint Viewer			4
Microsoft		Microsoft Project			4
Microsoft		Microsoft SQL Server Express Edition			4
Microsoft		Microsoft SQL Server Desktop Engine			4

Supplier Name		Product Name		Category
Microsoft		Microsoft Streets & Trips			4
Microsoft		Microsoft Virtual PC			4
Microsoft		Microsoft Virtual Server			4
Microsoft		Microsoft Visio			4
Microsoft		Microsoft Visio Viewer			4
Microsoft		Microsoft Visual Basic			4
Microsoft		Microsoft Visual FoxPro			4
Microsoft		Microsoft Visual SourceSafe			4
Microsoft		Microsoft Visual Studio .NET			4
Microsoft		Microsoft Word			4
Microsoft		MIIS			4
Microsoft		MSDN Subscription (Application Tool — Retained)			4
Microsoft		NetMeeting			4
Microsoft		NT Scheduler (AT)			4
Microsoft		NTP			4
Microsoft		QuickBASIC			4
Microsoft		RoboCopy for Web Applications			4
Microsoft		SOAP Toolkit			4
Microsoft		UrlScan Security Tool			4
Microsoft		XML Notepad			4
Microsoft		MapPoint 2004			4
Milliman USA		ALFA			4
Morningstar		Morningstar Direct			4
Mozilla		Firefox			4
NcFTP Software		NcFTP			4
NCH Software		Express Burn			4
NCH Software		NCH Toolbox			4
NERO		Nero			4
Netscape		Netscape Communicator			4
nomoreforms, inc.		nomoreforms			4
NSCC		Fund/Serve			4
NSCC		IPS			4
Onyx		Onyx			4
OpenText		Hummingbird Exceed			4
OPERA		Opera			4
Patton & Patton Software Corporation		Flow Charting 4 for Windows			4
Paymentech		eCommerce Solutions — (Application — Retained)			4
Paymentech, L.P.		Select Merchant Payment Card Processing ( To be supplied by Symetra )			4
PaymentTech		PaymentTech			4
PeachWare Software		Password Genie			4

Supplier Name		Product Name		Category
Performance Technologies Inc.,		Centerpiece			4
PGP Corporation		PGP			4
PKWARE		ZIP Reader			4
Polysystems, Inc.		Annuity Master			4
Polysystems, Inc.		Life Master			4
Polysystems, Inc.		UL Master			4
Quark		QuarkXPress			4
Red Hat or Open Source		JBoss Application Server			4
Roxio		Easy CD & DVD Creator			4
Roxio		Roxio			4
Sage Software		FAS Asset Accounting			4
SanDisk		U3Launcher			4
Scooter Software		Beyond Compare			4
Sharebuilder Corp		Sharebuilder (formerly Netstock)			4
Shareware/Freeware/Open Source products		Click’N Design 3D			4
Shareware/Freeware/Open Source products		CommandBurner			4
Shareware/Freeware/Open Source products		Core FTP LE			4
Shareware/Freeware/Open Source products		DeepBurner			4
Shareware/Freeware/Open Source products		DesignPro			4
Shareware/Freeware/Open Source products		EDGARLink			4
Shareware/Freeware/Open Source products		FileZilla			4
Shareware/Freeware/Open Source products		FileZilla Server			4
Shareware/Freeware/Open Source products		Hardcopy			4
Shareware/Freeware/Open Source products		Jxplorer			4
Shareware/Freeware/Open Source products		LeechFTP			4
Shareware/Freeware/Open Source products		MetaEdit			4
Shareware/Freeware/Open Source products		Mr. Snappy			4
Shareware/Freeware/Open Source products		MWSnap			4

Supplier Name		Product Name		Category
Shareware/Freeware/Open Source products		NIOC Service			4
Shareware/Freeware/Open Source products		PDFCreator			4
Shareware/Freeware/Open Source products		PDFLib			4
Shareware/Freeware/Open Source products		PDF-Xchange			4
Shareware/Freeware/Open Source products		PrimoPDF			4
Shareware/Freeware/Open Source products		PrintCommander			4
Shareware/Freeware/Open Source products		PrintKey2000			4
Shareware/Freeware/Open Source products		PureEdge Viewer			4
Shareware/Freeware/Open Source products		SMART Board software			4
Shareware/Freeware/Open Source products		SmartFTP			4
Shareware/Freeware/Open Source products		SnagIt			4
Shareware/Freeware/Open Source products		SnapShot Express			4
Shareware/Freeware/Open Source products		Softerra LDAP Browser			4
Shareware/Freeware/Open Source products		SolidConverterPDF			4
Shareware/Freeware/Open Source products		Stuffit			4
Shareware/Freeware/Open Source products		Stylus Studio 2007 XML Enterprise Suite			4
Shareware/Freeware/Open Source products		Swift 3D			4
Shareware/Freeware/Open Source products		Symtrax — Compleo Explorer 3			4
Shareware/Freeware/Open Source products		Synthis Process Modeler			4
Shareware/Freeware/Open Source products		TIFFSurfer			4
Shareware/Freeware/Open Source products		Trillian			4

Supplier Name		Product Name		Category
Shareware/Freeware/Open Source products		URL Assistant			4
Shareware/Freeware/Open Source products		VNC			4
Shareware/Freeware/Open Source products		Volo View Express			4
Shareware/Freeware/Open Source products		WinRAR archiver			4
Snap Surveys		Snap!			4
Software995		OmniFormat			4
Software995		PDF995			4
Software995		PDFEdit995			4
Sonic		Sonic			4
SourceForge		Source Offsite (Application Tool — Retained)			4
Sowedoo		Easy PDF Converter Professional			4
Sun		Java Runtime Environment			4
SunGard		EAS (Application — Retained)			4
Sungard (formerly FDP)		Pension Administration Recordkeeping Investment System (PARIS)			4
SunGard Systems International		CDS			4
Symetra		entBaseServices			4
TechSmith Corporation		Camtasia			4
Thales ATM GmbH		GBAS			4
Thoughworks		CruiseControl.NET			4
Trilogy Consulting Group		Trilogy Claims Administrative Handbook			4
Tritech Software		Premium Pro			4
Filmore		Fillmore Application Framework			4
Filmore		Fillmore BPI Wrapper			4
Insmark		InsMark PDF Creator			4
Inapplicable		Literature			4
Inapplicable		Loan Mortgage Services			4
Inapplicable		Loan Payment Estimate			4
Inapplicable		QuickStaff			4
Tableau		Tableau Desktop			4
DST		TRAC 2000 PLAN (TRAC Desktop Plan)			4
Stoneriver		Tracker			4
Stoneriver		Unclaimed Property Reporting System			4
US Bank		US Bank CD Viewer			4
Veritas		Veritas RecordNow			4
WebEx		WebEx			4
Winzip Computing (Corel)		Winzip			4

Supplier Name		Product Name		Category
ZBSoft		Flash Saver Maker			4
ZBSoft		Flash Video Exporter			4
IBM		InfoPrint Manager			4
ACS		MCP2			1
ACS		WEBDE			1
SimpleSoftware		TwainScan			4
SUN		DocuSP			4
Aspose		Aspose.Total.For.Net			4
Kofax		Kofax Capture			4
ACS		i-Star Portal			5
Symetra		COP (Control Online Processing for IMS)			6
Symetra		DATA SHARING FACILITY [app only — no data]			6
Symetra		Utility Systems (UTY, LUT)			6
Symetra		Automated Library Management (ALM)			6
Symetra		Data Security System			6
Symetra		Help System (Online IMS)			6
Symetra		JCL Cross-Reference (ISPF A.JO)			6
Symetra		Oncall Dialog (ISPF J.O)			6
Symetra		RESTORE Dataset Dialog (ISPF D.R)			6
Symetra		RUNBOOKS (ISPF J.R)			6
Symetra		SFS (Screen Formatting Service)			6
Symetra		TIME SHARING OPTION SUPPORT [logon procs]			6
Symetra		TMS (Table Management System)			6