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EX-31.1 - AMERICAN MEDICAL ALERT CORPv179072_ex31-1.htm
EX-10.(B)(I) - AMERICAN MEDICAL ALERT CORPv179072_ex10bi.htm
EX-23.1 - AMERICAN MEDICAL ALERT CORPv179072_ex23-1.htm
EX-31.2 - AMERICAN MEDICAL ALERT CORPv179072_ex31-2.htm
EX-10.(F)(I) - AMERICAN MEDICAL ALERT CORPv179072_ex10fiii.htm
EX-32.2 - AMERICAN MEDICAL ALERT CORPv179072_ex32-2.htm
EX-32.1 - AMERICAN MEDICAL ALERT CORPv179072_ex32-1.htm
 
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-K
 
 
ý         ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 for the fiscal year ended December 31, 2009.
 
OR
 
 
¨         TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from ____________ to ____________
 
Commission file number 1-8635
 
AMERICAN MEDICAL ALERT CORP.

(Exact name of registrant as specified in its charger)
 
New York
11-2571221
(State or Other Jurisdiction of incorporation or organization)
(I.R.S. Employer
Identification Number)
 
3265 Lawson Boulevard, Oceanside, New York
(Address of Principal Executive Offices)
11572
(Zip Code)

 (516) 536-5850
(Registrant’s Telephone Number, Including Area Code)
 
Securities registered pursuant to Section 12(b) of the Exchange Act:
 
Title of Each Class
 
Name of Each Exchange on Which Registered
 
Common Stock, $.01 per share
 
NASDAQ Capital Market
 
 
Securities registered pursuant to Section 12(g) of the Exchange Act: None
 
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes  o No x
 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Exchange Act.  Yes o No x

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x    No o
 


Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the  preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes  o No o

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company.
 
Large Accelerated Filer o  Accelerated Filer o  Non-Accelerated Filer  o  Smaller Reporting Company x
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes  o No x
 
The aggregate market value of the voting common equity held by non-affiliates of the registrant, computed by reference to the price at which the common equity was last sold, as of the last day of the registrant's most recently completed second fiscal quarter, was $38,763,034.
 
Aggregate number of shares of Common Stock outstanding as of March 22, 2010: 9,540,514
 
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PART I
 
Statements contained in this Annual Report on Form 10-K include “forward-looking statements” within the meaning of Section 27A of the Securities Act and Section 21E of the Exchange Act, including, in particular and without limitation, statements contained herein under the headings “Description of Business” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.”  Forward-looking statements involve known and unknown risks, uncertainties and other factors which could cause the Company’s actual results, performance and achievements, whether expressed or implied by such forward-looking statements, not to occur or be realized. These include uncertainties relating to government regulation, technological changes, our contract with the City of New York, and product liability risks.  Such forward-looking statements generally are based upon the Company’s best estimates of future results, performance or achievement, based upon current conditions and the most recent results of operations.  Forward-looking statements may be identified by the use of forward-looking terminology such as “may,” “will,” “expect,” “believe,” “estimate,” “anticipate,” “continue” or similar terms, variations of those terms or the negative of those terms.

You should carefully consider such risks, uncertainties and other information, disclosures and discussions which contain cautionary statements identifying important factors that could cause actual results to differ materially from those provided in the forward-looking statements. Readers should carefully review the risk factors described herein and any other cautionary statements contained in this Annual Report on Form 10-K.  The Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Item 1.    BUSINESS
 
A.           General
 
Background
American Medical Alert Corp. (“AMAC” or the “Company”) is committed to providing solutions that improve healthcare delivery through an expansive portfolio of home-based Remote Patient Monitoring (“RPM”) technologies and innovative communication center services.  The Company’s business strategy leverages its ability to design, develop and integrate health and safety monitoring technologies with its multi-site, U.S. based healthcare communication infrastructure to  provide its customers with lower cost, high touch solutions that sustain independent living, encourage better self care activities and improve communications of critical health information.

The Company’s financial model is the generation of monthly recurring revenues (“MRR”). Under this model, each operating segment generates prescribed monthly fees for services and equipment rendered throughout the duration of a service agreement.  For the year ended December 31, 2009, approximately 94% of the Company’s revenue was generated from MRR.  The remaining 6% of revenue was derived from its clinical trial projects, installation charges and product sales
 
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AMAC believes that delivering innovation and high-value solutions through its integrated communications platform is the key to meeting customers’ needs and to achieve future growth. The Company markets its products and services directly to healthcare providers, pharmaceutical companies, managed care organizations and through a network of distributors. The Company also offers certain products and services directly to consumers.

The Company was formed in 1981 as a New York Corporation.  As previously defined herein, the terms “AMAC” or “Company” mean, unless the context requires otherwise, American Medical Alert Corp. and its wholly owned subsidiaries, HCI Acquisition Corp., LMA Acquisition Corp., SafeCom, Inc., North Shore Answering Services, Answer Connecticut Acquisition Corp., MD OnCall Acquisition Corp., American Mediconnect Acquisition Corp. and NM Call Center, Inc.

Operating Segments
The Company’s activities are reported through two operating segments. The first segment, Health Safety and Monitoring Services (“HSMS”), is comprised of the development and marketing of Remote Patient Monitoring (“RPM”) technologies that include personal emergency response systems (“PERS”), medication reminder and dispensing systems, telehealth/disease management technologies and safety monitoring systems to pharmacies. The second segment, Telephony Based Communication Services (“TBCS”), includes the provision of centralized call center solutions primarily to the healthcare community including traditional after hours services, Daytime Services applications, and clinical trial recruitment call center services and administration.

B.           Products and Services
 
1.
Health and Safety Monitoring Systems (HSMS)
 
The ongoing objective of the HSMS division is to create a compelling value proposition by addressing the fundamental need to allow individuals to age in place with home based health monitoring technologies through a single monitoring platform. This RPM platform provides a single source for AMAC’s customers to access a broad spectrum of technologies, from rudimentary to sophisticated, to deliver individualized, cost effective monitoring as a patient’s needs evolve.
 
a.
Personal Emergency Response Systems (PERS)
 
PERS is the Company’s core product and service offering. The system consists of a console unit and a wireless transmitter generally worn as a pendant or on the wrist by the client. In the event of an emergency, the client is able to summon immediate assistance via the two-way voice system that connects their home telephone with the Company’s Response Center. The ability to access and obtain assistance particularly after a fall or during medical emergency has been proven to reduce overall healthcare costs and increase the ability of an individual to remain independent at home. In 2000, total direct costs related to fall injuries exceeded $19 billion in adults aged 65 and older and the financial toll is only expected to increases as America’s population ages further.
 
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In November of 2009, Apria Healthcare announced an exclusive strategic alliance with AMAC to provide PERS under an Apria branded service.  In first quarter 2010, ApriaAlert was introduced to selected geographic markets within Apria’s national footprint. Plans are underway for geographic expansion through its nationwide branch network which serves over two million patients annually.

Recognizing the increased demand for life enhancing monitoring technologies, AMAC in 2009 piloted Healthy Aging Solutions, a comprehensive referral support program and e-commerce capability to further build market share. This pilot effort resulted in new referral provider relationships which will continue to build market share in 2010 and beyond.

Also in 2009, WellAWARE Systems, the leading developer of next-generation wellness monitoring solutions for senior care providers, announced it has entered a technology integration collaboration with AMAC to deliver an integrated health monitoring solution that incorporates AMAC’s PERS technology with WellAWARE’s sensor-based wellness monitoring solution and is currently pilot testing the integrated solution with its first joint customer, The Evangelical Lutheran Good Samaritan Society.

The Company is currently exploring development and integration of complementary mobile communication technologies to enhance the next generation of PERS technology.

AMAC’s PERS is marketed  directly and by third party providers under multiple brands including VoiceCare®, Walgreens Ready Response™, Response Call™, and most recently ApriaAlert™.

b.  
Medication Adherence Appliances

The second component of AMAC’s RPM platform addresses medication adherence, which has been defined as a critical component of patient self management.  One in two patients do not take their medications as prescribed, costing the United States an estimated $300 billion per year in unnecessary healthcare costs and lost revenue. 84% cite simple forgetfulness as the reason.

 MedSmart™
 
Fourth quarter 2009 marked the commercial rollout of AMAC’s new monitored medication management tool. MedSmart is a powerful solution that organizes, reminds and dispenses pills in accordance with prescribed treatment regimens. Easy to set up and use, MedSmart improves adherence to medication regimens and reduces the risk of missed doses and overdosing errors to improve clinical outcomes and quality of life.
 
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With MedSmart’s innovative event reporting and notification option, family caregivers and healthcare professionals can proactively support independent living. MedSmart’s docking base serves as the gateway for remote programming and event reporting. When connected to a household phone, MedSmart transmits device and dispensing history to a secure server supported with a web application for review by authorized individuals, such as relatives or medical professionals. Through AMAC’s personalized notification system, alerts can be sent to track adherence, address dosing errors and predict refill requirements. The ability to communicate these events creates a new capability to easily track adherence, proactively modify behavior and improve compliance.

The Company has begun to secure contracts to provision MedSmart with various healthcare stakeholders and through retail opportunities. The Company believes it can demonstrate a value proposition including, but not limited to reducing costs associated with non adherence related hospitalizations, improving disease management outcomes and increasing pharmacy script yield.  The value proposition of this high touch monitoring enhancement can be experienced by all stakeholders in healthcare delivery.

Med-Time®
 
Med-Time is an electronic medication reminder and dispensing unit marketed under an exclusive licensing, manufacturing and distribution agreement which began in 1999.  This agreement originates from PharmaCell AB, a Swedish company, with licensing rights extending throughout the United States, Canada and Mexico. The initial term of the agreement was five years requiring the Company to achieve certain purchase minimums to maintain exclusivity. Thereafter, the agreement converted to an evergreen with annual purchase minimums of 1,500 units. The Company has met all the minimums with PharmaCell to date and continues to maintain exclusivity.
 
c.           Telehealth systems

Rounding out AMAC’s RPM portfolio is AMAC’s robust telehealth delivery capability. As a distributor of the Health Buddy® System, many of the Company’s customers have successfully demonstrated the value proposition of incorporating disease management technologies into a patient’s plan of care.

We intend to broaden our RPM portfolio with lower cost, high touch telehealth solutions. Towards this aim, in 2010 AMAC plans to release a new low-cost telehealth solution that combines vital sign reporting and personalized questions about the patient’s health.  This AMAC operated telehealth platform is directed toward providers who require a low-cost solution, easy installation, reliable transmission of vital sign data in real-time and ease of use on the patient side.  In 2010, it will commence beta testing with plans for commercial launch later in the year.

Based on a wide range of feedback from our providers who have advised the Company that correlating vital signs and medication adherence data would create an exponentially powerful tool, AMAC plans to integrate its telehealth monitoring and medication management reporting feature sets to deliver the most robust solution for our customers.  We envision that our new RPM platform will ultimately become a universal point of entry for care management activities.
 
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The Company believes the telehealth market will continue to provide opportunities for AMAC’s expansion as a full source provider of remote patient monitoring technologies and first line support services.


HSMS Marketing Channels
The HSMS product line is distributed to the subscriber base through five primary marketing channels: AMAC’s Direct to Consumer/Private Label Program; Third Party Reimbursed Programs; the Distributor Network, made up of Direct Service Providers; the Purchase and Monitoring Program; and SafeCom, Pharmacy Security Systems.

Direct to Consumer/Private Label Program:  The Company has embarked upon a mission to increase consumer utilization of PERS through multiple direct to consumer healthcare related touch points. Individuals can access the PERS through AMAC’s corporate sales office, via any regional office or by mail order. AMAC has referral arrangements with home care agencies and case managers throughout the United States who introduce and recommend PERS to clients and generate an ongoing source of new consumer interest.

In February of 2007, the Company announced it had entered into a relationship with Walgreen Co. (“Walgreen”) to provide the Company’s flagship PERS under the Walgreen brand. Walgreens Ready Response™ Medical Alert system is offered though e-commerce efforts and at Walgreen stores throughout the United States and Puerto Rico.

In November of 2009, Apria Healthcare announced an exclusive strategic alliance with AMAC to provide PERS under an Apria branded service.  In first quarter 2010, ApriaAlert was introduced to selected geographic markets within Apria’s national footprint. Plans are underway for geographic expansion through its nationwide branch network which serves over two million patients annually.


Third Party Reimbursed Programs:  The Company’s PERS are on the Centers for Medicare and Medicaid list of approved monitoring devices. Payment for PERS equipment and monitoring services is available through various state Medicaid Home and Community Based Services waivers programs and other Medicaid funded home care services programs.

In 2009, AMAC received renewal notice from the City of New York, Human Resources Administration for the Provision of Personal Emergency Response Systems, extending its agreement to provide PERS devices to this agency through June 2011. This program is one of the largest in the country with over 7,000 participants and generates 6% of the Company’s revenue. Overall, 11% of AMAC’s revenue was derived from contracts with Medicaid reimbursed programs for PERS services. AMAC believes that the use of home care will continue to increase, representing an ongoing opportunity for broader use of the Company’s current and future products.
 
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Purchase and Monitoring Program (PMP):  AMAC’s PERS is also utilized by assisted living and senior housing facilities to offer additional protection to elderly residents. Facilities operate under a PMP Agreement whereby all necessary equipment is purchased. The facilities provide primary monitoring for their residents and some employ AMAC’s ERC to serve as their back-up center. AMAC’s PMP offerings include its console unit, the Model 1100 residential system and ResiLink, an enhanced software package for its facility monitoring platform.

Distributor Network:  AMAC has developed a network of Direct Service Providers (DSPs) to establish and manage VoiceCare programs in their local communities. A DSP may be a hospital system, home health care agency, hospice, senior living facility, durable medical equipment vendor or one of several other types of entities that interact with elderly, infirm or disabled individuals.

SafeCom, Inc. - Pharmacy Security Monitoring Systems:  SafeCom, Inc. offers monitoring technology products and safety monitoring to drug stores, 24-hour pharmacies and national and regional retailers. In 2009 SafeCom represented 1% of the Company’s gross revenue. Under the Silent Partner brand, the Company provides safety, environmental and device functionality monitoring systems and services integrating key aspects of audio technology and access control.

2.           Telephony Based Communication Services (TBCS)
 
AMAC’s TBCS division offers value added, customizable call center solutions that enhance the patient/provider communication experience. As part of our business development strategy, management continues to employ the most advanced telephony technology and information systems to develop services to respond to shifting market factors that affect healthcare client needs. In addition to technology, a critical component for successful expansion is the Company’s professionally trained call agent staff.  The Company allocates resources to enhance contact agent training and staff development, new communication technology, and continuous quality control to support TBCS’s expansion efforts. The overall infrastructure has allowed AMAC to expand its footprint of services beyond traditional telephone answering services to provide more innovative, clinically oriented call center offerings. For the year ended December 31, 2009, the TBCS segment accounted for 48% of the Company’s gross revenues.

The Company has completed ten acquisitions to date. For 2010, the Company will primarily focus on growing this segment through internally driven sales and marketing efforts and will also continue to search for additional acquisition opportunities.
 
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a.           After Hours Answering Services
 
AMAC’s after hours services are classified as essential call center services with a fully-customizable approach to communications support. Basic services in this offering include traditional after hour answer and customized message delivery options, contact lists and on-call schedule management, all of which can be updated at the client’s convenience using the OnCall web portal.  Through this portal, clients can also access the account’s call history, specifications and messages.
 
OnCall supports providers’ unique after-hours and on-call needs with a dependable service in unpredictable situations. Enhanced ala carte services including daytime overflow and broadcast messaging services which have proven to enhance our value and facilitate stronger patient provider relations.

b.           Concierge Services/Daytime Solutions
 
AMAC’s Concierge Services focus on the delivery of enhanced communications and help to streamline workflow within provider organizations. These solutions primarily serve hospitals and health plans in the Northeast seeking to address staffing constraints in a variety of areas while extending first-class patient experience.

Services range from providing skilled contact agents to support insurance eligibility verification programs; to enhancing patient self care activities through post discharge follow-up programs, to specialized emergency department programs with strict reach guidelines to facilitate better treatment and care. Through more efficient and effective call processing, these solutions improve patient satisfaction, reduce cost, and increase revenue by maximizing the ratio of patients to available resources.

Over the last eighteen months several significant healthcare organizations have executed agreements with the Company to provide daytime solutions and services.  The MRR associated with these contracts significantly exceed the average MRR of traditional after hours answering service clients and is now providing significant increases within this reporting segment.  Management believes its concierge services/daytime solutions will continue to contribute material increases in revenue and earnings as we expand these service offerings to a national audience.

c. 
Pharmaceutical Support and Clinical Trial Recruitment Services

Our PhoneScreen clinical trial solutions service is an integral component of our overall growth strategy to drive revenue enhancement and expand our visibility. PhoneScreen is a leader in the field of patient recruitment, retention and contact center services.  Using centralized telephone screening of potential clinical trial study subjects, PhoneScreen provides valuable data to inform advertising and patient recruitment strategies.

As the trend towards more individualized healthcare communication becomes the norm, AMAC is leading this transformation with innovative contact solutions. In 2009, the TBCS division commenced new relationships with two premiere pharmaceutical companies. We anticipate our pharmaceutical support programs will be utilized to deliver enhanced patient-centric healthcare communication experiences on behalf of certain brands. Based upon new demand, we are recruiting for nurses, health educators and other healthcare professionals that will allow us to provide additional turn-key solutions for our clients.

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TBCS Marketing Channels
 
The TBCS service line is marketed to four primary channels: Individual and multiple physician; integrated hospital networks; group purchasing organizations; and pharmaceutical companies and clinical research organizations under the brand names H-LINK® OnCall, Live Message America (LMA), North Shore Answering Service ("NSAS"), Answer Connecticut Acquisition Corp. ("ACT"), MD OnCall Acquisition Corp. (“MD OnCall”) and American Mediconnect Acquisition Corp. (“AMI”) which includes the brands American Mediconnect and PhoneScreen.
 
3.           Production/Purchasing
 
The Company outsources the manufacturing and final assembly of its core product lines.  Sources are selected through competitive bids, past performance and accessibility to the engineering process.  Although the Company currently maintains favorable relationships with its vendors, the Company believes that, in the event any such relationship were to be terminated, the Company would be able to engage the services of alternative vendors as required to fulfill its needs without any material adverse effect to the Company’s operations.  With the exception of several proprietary components, which are manufactured to the Company’s specifications, the manufacturing of the Company’s product lines requires the use of generally available electronic components and hardware.
 
4.        Call Centers
 
As of March 2010, the Company operates eight (8) call centers:
 
·  Long Island City, New York
 
The Company’s primary communications center is located at 36-36 33rd Street, Long Island City, New York.  In April 2003, the Company opened a one-hundred seat state-of-the-art call center to centralize the full scope of communication services offered by AMAC.  The call center was built with system-wide redundancy and can accommodate growth up to three (3) times its current volume. Phone service to the call center is provided by three separate carriers and is configured to provide continuous service in the event of disruption.  Phone circuit entry to the building is provided through a reinforced steel conduit built to UL Central Station Standards. The call center’s electricity supply is maintained by a comprehensive, three tiered back-up system. The system consists of dual power supplies at the telephone switch, an uninterruptible power supply and a diesel generator.
 
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The Company’s call center is staffed by full time Information System (“IS”) professionals charged with the responsibility to maintain, refine and report on all data and communications system requirements. Critical systems are equipped with secure remote access and diagnostic abilities, enabling offsite as well as on-site access to IS system support 24/7.

·  Audubon, New Jersey
 
This site serves as the call center for telephone answering services provided by the Company’s LMA subsidiary and services the Company’s Southern New Jersey and Philadelphia customer base.   
 
·  Port Jefferson, New York
 
This site serves as the call center for telephone answering services provided by the Company’s NSAS subsidiary and services the Company’s Long Island TBCS customer base.
 
·  Newington, Connecticut
 
This site serves as the one of the two call centers for telephone answering services provided by the Company’s ACT subsidiary and services the Company’s Connecticut TBCS customer base.  This site also serves as the back-up center for the Company’s PERS Emergency Response Center and Client Services.
 
·  Springfield, Massachusetts
 
This site serves as the one of the two call centers for telephone answering services provided by the Company’s ACT subsidiary and services the Company’s Massachusetts TBCS customer base.
 
·  Cranston, Rhode Island
 
This site serves as the call center for the HSMS Direct to Consumer sales activity and telephone answering services provided by the MD OnCall subsidiary and services the Company’s Rhode Island TBCS customer base.
 
·  Chicago, Illinois
 
This site serves as the call center for telephone answering services provided by the Company’s AMI subsidiary, and services the Company’s Illinois TBCS customer base.
 
·  Clovis, New Mexico
 
This site serves as a second call center location primarily to support AMAC’s ERC center, H-LINK OnCall and Phone Screen client base.
 
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C.           Marketing/Customers
 
The Company markets its portfolio of healthcare communication services and monitoring devices to integrated hospital systems, home healthcare providers, community service organizations, government agencies, third party insurers, as well as private pay clients.  The Company believes there are several compelling industry and population trends that will continue to drive utilization of its products and services. Within our HSMS segment, the aging population and percentage of individuals with chronic disease conditions will continue to provide a significant opportunity to utilize our monitoring solutions to achieve cost control and improve quality of life.

With respect to our TBCS segment, the Company markets these services primarily to hospital systems, managed care organizations, pharmaceutical companies and physicans. We continue to observe increased opportunity with integrated hospital systems, regional home health agencies and pharmaceutical companies. Specifically, healthcare organizations are seeking to achieve cost savings by consolidating services through single source vendor relationships. The Company’s advanced telephony, call center infrastructure and specialization in healthcare uniquely positions the Company to effectively compete for new business.

While the Company focuses on growth in each reporting segment, customer retention is equally important. The Company’s customer service, provider relations and accounts services teams focus on account maintenance and business development from existing customers.

The Company’s products and services may be acquired on a single line or bundled basis and are highly complementary. As demand for our products and services increases, the Company will add additional sales and marketing personnel, as needed, to enhance our national presence throughout its respective businesses.

D.           Trademarks
 
The Company considers its proprietary trademarks with respect to the development, manufacturing and marketing of its products to be a valuable asset.  The Company believes that continued development of new products and services with trademark protection is vital to maintaining a competitive advantage.  The Company’s trademarks include “AMERICAN MEDICAL ALERT®”, “THE RESPONSIVE COMPANY®”, “WHERE PATIENT AND PROVIDERS CONNECT®” “VOICECARE®”,  “THE VOICE OF HELP®”, “MED-TIME®”, “H-LINK®”,  “MED PASS®”, “MEDSMART®”, “ROOM MATE®”,  “SECURE-NET®”, “CARERING®”, “PERS BUDDY®”, “HEALTH PARTNER®” “HEALTH MESSENGER®”, “HELP LINK®” “I-LINK®”, CONNECTED AND PROTECTED ® and “CARE-NET®”, each of which is registered with the United States Patent and Trademark Office.
 
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E.           Research and Development
 
In a continuing effort by the Company to maintain state-of-the-art technology, the Company conducts research and development through the ongoing efforts of its employees and consulting groups. During 2010 the Company plans to continue to enhance its disease management monitoring platform and medication management solution.  Expenditures for research and development for the years ended December 31, 2009, 2008 and 2007 were $307,990, $329,707 and $304,365, respectively, and are included in selling, general and administrative expenses.  In addition to this, the Company continues to focus its research and development activities on enhancement of its HSMS products as well as the development of new products and services specifically addressing disease management.
 
F.           Impact of Government Regulations
 
The Company derives approximately 11% of its revenues from various Medicaid programs.  Government legislative initiatives, if enacted, could impose pressures on the pricing structures applicable to the Company’s PERS services. On the other hand, new reimbursement programs such as those described in TH/DMM section could provide significant additional sources of reimbursement from government entitlements. Depending on the nature and extent of any new laws and/or regulations, or possible changes in the interpretation of existing laws and/or regulations, any such changes could affect revenue, operating margins, and profitability. Congress has recently passed legislation to reform the U.S. health care system by expanding health insurance coverage, reducing health care costs and supporting other changes. While healthcare reform may increase the number of patients who are eligible for our products, it may also include cost containment measures that adversely affect reimbursement for our products.  In addition based on the final regulations, the Company may also be required to pay additional premiums.

The Privacy Rule under the Health Insurance Portability and Accountability Act (HIPAA) went into effect in April 2003. These regulations relate to the privacy of patient health information. To comply with the Privacy Rule, the Company executed required Business Associate Agreements with its business partners and vendors, appointed a Privacy Officer, established policies, procedures and training standards, and began to assess its preparedness for the HIPAA Security Standards.

The Company’s PERS and related equipment is subject to approvals under the rules of the Federal Communications Commission (“FCC”) pertaining to radio frequency devices (Part 15) connected to the telephone system (Part 68).  The Company submits all new product models for approval as required under the rules of the FCC.
 
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G.          Competition
 
In each business segment, AMAC faces competition, both in price and service from national, regional and local service providers of PERS, TH/DMM, telephone answering service and security monitoring systems.  Price, quality of services and, in some cases, convenience are generally the primary competitive elements in each segment.
 
HSMS
 
The Company’s competition within the HSMS segment includes manufacturers, distributors and providers of personal emergency response equipment and services, disease management and biometric carve out companies and a small number of security companies.  The Company’s market research estimates that approximately 20-30 companies are providers of competitive PERS products, 15-20 companies are providers of TH/DMM and 5-10 companies are providers of medication management systems.    We believe PERS competitors serve in aggregate approximately 800,000 individuals under the PERS product line. Because TH/DMM is a new field of healthcare services, clear data of actual number of users is unavailable. Some of the Company’s competitors may have more extensive manufacturing and marketing capabilities as well as greater financial, technological and personnel resources.  The Company’s competition focuses its marketing and sales efforts in the following areas: hospitals, home care providers, physicians, ambulance companies, medical equipment suppliers, state social services agencies, health maintenance organizations, and direct marketing to consumers.
 
We believe the competitive factors when choosing a HSMS provider include the quality of monitoring services, product flexibility and reliability, and customer support. The Company believes it competes favorably with respect to each of these factors. The Company believes it will continue to compete favorably by creating technological enhancements to the core systems that are expected to establish meaningful differentiation from its competitors.
 
TBCS
 
The Company believes that it is one of the larger medical-specific telephone answering service providers competing with more than 3,300 call centers across the United States, of which fewer than 10 percent are medical-only. The Company considers its scope of services more diverse than those of traditional sole proprietorships that make up the greatest portion of the competitive landscape. While many TBCS organizations compete for after-hours business, AMAC is offering new services catering to daytime work for large health systems and believes this application is scalable nationwide.
 
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H.           Employees
 
As of March 22, 2010, the Company employed 567 persons, of which 489 are full time employees, who perform functions on behalf of the Company in the areas of administration, marketing, sales, engineering, finance, purchasing, operations, quality control and research. The Company is not a party to any collective bargaining agreement with its employees.  The Company considers its relations with its employees to be good.
 
I.           Financial Information about Segments
 
Financial information about our operating segments can be found in Note 12 to the financial statements included as part of this annual report on Form 10-K, beginning on page F-24.
 
Item 1A.                      RISK FACTORS
 
  Risks associated with our business
 
Our business may be adversely impacted by new government regulations or changes to current government regulations.
 
We derive approximately 11% of our revenues from Medicaid reimbursed programs.  Government legislative initiatives, if enacted, could impose pressures on the pricing structures applicable to our PERS.  Our revenue, operating margin and profitability could be adversely affected by new laws and/or regulations, or changes in the interpretation of existing laws and/or regulations, or reductions in funding or imposition of additional limits on reimbursements.
 
In addition, as a provider of services under Medicaid reimbursed programs, we are subject to the federal fraud and abuse and the so-called “Stark” anti-referral laws, violations of which may result in civil and criminal penalties and exclusion from participation in Medicaid programs.  Also, several states have enacted their own statutory analogs of the federal fraud and abuse and anti-referral laws.  While we at all times attempt to comply with the applicable federal and state fraud and abuse and anti-referral laws, there can be no assurance that administrative or judicial interpretations of existing statutes or regulations or enactments of new laws or regulations will not have a material adverse effect on our operations or financial condition. Congress has recently passed legislation to reform the U.S. health care system by expanding health insurance coverage, reducing health care costs and supporting other changes. While healthcare reform may increase the number of patients who are eligible for our products, it may also include cost containment measures that adversely affect reimbursement for our products.  In addition, based on the final regulations, the Company may also be required to pay additional premiums.

Technological changes may negatively affect our business.
 
The telecommunications industry, on which our business is dependent, is subject to significant changes in technology.  These technological changes, including changes relating to emerging wireline and wireless transmission technologies, may require us to make changes in the technology we use in our products in order to remain competitive.  This may require significant outlays of capital and use of personnel, which may adversely affect our results of operations and financial condition.
 
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Changes in the general economic environment may impact our future business and results of operations.

While there seems to be indications of the beginning of a recovery process, current economic conditions, including the credit crisis affecting global financial markets and the possibility of a global recession, could adversely impact the Company’s future business and financial results. These conditions could result in reduced demand for some of the Company’s products, increased order cancellations and returns, increased pressure on the prices of the Company’s products, increased number of days to collect outstanding receivables and/or increased bad debts on outstanding receivables, and greater difficulty in obtaining necessary financing on favorable terms. In 2009, as a result of the housing and credit crisis, the Company realized a decline in its sale of its senior living products. Additionally, as a result of these economic conditions, the Company has experienced the impact of the reduction and termination of funding being provided to our customers in a State program.
 
Product liability and availability of insurance.
 
Because our business involves responding to personal emergencies, failures of our products or errors in the delivery of our services carry a risk of liability claims.  We manage this risk through contractual limits on liability and damages, and by carrying insurance.  However, the contractual limits may not be enforceable in all jurisdictions or under all circumstances.  While historically we have not incurred significant liabilities due to such claims, a successful claim may be made for damages which exceed the coverage under any insurance policy.  In the future, our insurance may become more expensive, and there can be no assurance that additional insurance will be available on acceptable terms.  If one or more of these occur, it could have an adverse effect on our results of operations and financial condition.
 
Risks associated with our securities
 
We have not established a recurring dividend program .
 
In December 2009, the Company declared a cash dividend of $0.10 per common share, which was paid to shareholders in January 2010.  During the year ended December 31, 2008, the Company did not pay dividends on its common shares. The Company’s Board of Directors is currently exploring the possibility of issuing  additional dividends based on Company’s operational performace and cash flow requirements, but there can be no assurance that it will do so, or that it will do so on a regular basis.
 
Shares that are eligible for sale in the future may affect the market price of our common stock.
 
16

 
As of March 22, 2010, an aggregate of 2,524,282 of the outstanding shares of our common stock are “restricted securities,” as that term is defined in Rule 144 under the federal securities laws.  These restricted securities may be sold only pursuant to an effective registration statement under the securities laws or in compliance with the exemption provisions of Rule 144 or other securities laws provisions.  Rule 144 permits the sale of restricted securities by any person (whether or not an affiliate of the Company) after six months, at which time the sales by affiliates can be made subject to Rule 144’s volume and other limitations and the sales by non-affiliates can be made without regard to Rule 144’s volume and other limitations, other than the limitation regarding public information set forth in Rule 144(c) for an additional six months.  In general, an “affiliate” is a person that directly or indirectly, through one or more intermediaries, controls, or is controlled by, or is under common control with the Company.  The SEC has stated that generally, executive officers and directors of an entity are deemed affiliates of the entity. In addition, 904,785 shares are issuable pursuant to currently exercisable options or warrants which, upon exercise, would further add to the number of outstanding shares of common stock.  Future sales of substantial amounts of shares in the public market, or the perception that such sales could occur, could negatively affect the price of our common stock.

Item 1B.  UNRESOLVED STAFF COMMENTS

None.

Item 2.  PROPERTIES
 
As described below, the Company leases multiple facilities that the Company believes are satisfactory and suitable for their intended uses.
 
The Company’s executive offices are located in a 5,600 square foot facility at 3265 Lawson Boulevard, Oceanside, New York.  On January 1, 1995, the Company entered into a five-year operating lease with Howard M. Siegel, Chairman of the Board and Senior Advisor of the Company, who owns this facility(the “1995 Lease”).  In February 1998, the lease for this facility was extended until September 30, 2007. The 1995 Lease was subsequently amended several times, with the latest amendment bearing a lease term through December 31, 2012. The amended 1995 Lease currently provides for a base annual rent of $133,963, plus reimbursements for real estate taxes and other operating expenses.
 
The Company entered into a 15-year lease with an unaffiliated third party on January 14, 2002, for an 11,000 square foot property at 36-36 33rd Street, Long Island City, New York, which it occupied in April 2003.  This location is the home for the Company’s primary communication center. The Company and the building are eligible for significant Relocation and Employment Assistance Program (REAP) credits and other tax incentive and cost savings benefits.  The lease calls for minimum annual rentals of $269,500, subject to annual increases of 3% plus reimbursement for real estate taxes.
 
17

 
During 2005, the Company entered into two operating lease agreements with an unaffiliated third party to lease additional spaces of approximately 10,000 square feet and 5,000 square feet, respectively, at its facility in Long Island City, New York, for the purpose of further consolidating its warehouse and distribution center and accounting department into the location which currently houses its principal New York HSMS and TBCS call center.  The leases expire in March 2018, call for minimum annual rentals of $220,000 and $115,000, respectively, and are subject to increases in accordance with the term of the agreements.  The Company is also responsible for the reimbursement of real estate taxes.  The Company and the building are eligible for significant Relocation and Employment Assistance Program (REAP) credits and other tax incentive and cost savings benefits.
 
In September 2009, the Company sublet a portion of its space under its operating lease which was entered into in 2005.  The space is being sublet to an independent third party and calls for minimum annual rentals of $125,000 and is subject to annual increases in accordance with the terms of the agreement.  The sublease expires in March 2018.
 
The Company maintains a marketing and administrative office in Decatur, Georgia.  The Company leases approximately 1,200 square feet of space from an unaffiliated third party on a month to month basis at a charge of $1,750 per month.
 
The Company maintains a marketing and administrative office in Tinley Park, Illinois.  The Company leases approximately 1,700 square feet of space from an unaffiliated third party pursuant to a five-year lease, which expired on April 30, 2005.  In May 2005, the Company renewed its lease for an additional three years through April 30, 2008 and subsequently extended the lease through April 30, 2010.  The lease currently calls for minimum annual rentals of $18,886.
 
The Company maintains a marketing and administrative office in Centennial, Colorado.  The Company leased approximately 775 square feet of space from an unaffiliated party pursuant to a six month lease, which expired on April 30, 2008.  The Company currently leases this space on a month to month basis at a charge of $1,050 per month.
 
The Company maintains a marketing and administrative office in Redondo Beach, California.  The Company leases approximately 1,500 square feet of space from an unaffiliated party pursuant to a month to month lease.  The lease provides for monthly rents of $2,695.
 
The Company maintains a telephony based call center in Audubon, New Jersey.  The Company leases approximately 2,000 square feet of space from an unaffiliated party pursuant to a lease which expired on December 31, 2006 and was subsequently amended for an additional three years.  The lease was sequently extended through December 31, 2012.  The lease currently calls for minimum annual rentals of $33,510 throughout the extended term of the lease.
 
The Company maintains a telephony based call center in Port Jefferson, New York.  The Company leases approximately 1,500 square feet of space from an unaffiliated party pursuant to a five-year lease, which expires on September 30, 2010.  The lease calls for minimum annual rentals of $78,000 subject to annual increases of 3%.
 
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The Company maintains a telephony based call center in Newington, Connecticut.  The Company leases approximately 3,000 square feet of space from an unaffiliated party pursuant to a four-year lease, which expires on December 31, 2009.  The Company is in the process of entering into a new lease and is currently leasing this space on a month to month basis at a charge of $4,000 per month.
 
The Company maintains a telephony based call center in Springfield, Massachusetts.  The Company leases approximately 1,500 square feet of space from an unaffiliated party pursuant to a lease which expires on July 31, 2009 and was subsequently extended to July 31, 2011.  The lease calls for minimum rentals of $850 per month throughout the term of the lease.
 
In 2007, the Company entered into an operating lease with an unaffiliated third party for its telephony based call center in Cranston, Rhode Island.  The lease, which has office space of approximately 3,900 square feet, commenced on January 1, 2008 and expires on December 31, 2012. The lease calls for minimum annual rentals of $70,200, and is subject to increases in accordance with the term of the agreement.
 
The Company maintains a telephony based call center in Chicago, Illinois.  The Company leases approximately 3,350 square feet of space from an affiliated party pursuant to a lease which expires on August 31, 2017.  The lease calls for minimum annual rentals of $61,980 subject to annual increases of 3%.
 
The Company maintains a telephony based call center, primarily to support H-LINK OnCall and Phone Screen client base, in Clovis, New Mexico.  During 2007, the Company entered into an operating lease agreement with an unaffiliated third party to lease office space of approximately 6,600 square feet in Clovis, New Mexico.  The lease term is for three years and commenced on April 17, 2008, the date in which the Company took possession of the premises.  The lease calls for minimum annual rentals of $27,000.
 
Item 3.  LEGAL PROCEEDINGS.
 
The Company is aware of various threatened or pending litigation claims against the Company relating to its products and services and other claims arising in the ordinary course of its business.  The Company has given its insurance carrier notice of such claims and it believes there is sufficient insurance coverage to cover any such claims.  Currently, there are no litigation claims for which an estimate of loss, if any, can be reasonably made as they are in the preliminary stages and therefore, no liability or corresponding insurance receivable has been recorded.  In any event, the Company believes the disposition of these matters will not have a material adverse effect on the results of operations and financial condition of the Company.
 
Item 4. (Removed and Reserved).
 
19

 
PART II
 
Item 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES.
 
Market Information
 
The Company's Common Stock is traded on NASDAQ (Symbol:  AMAC).  The high and low sales prices of the Common Stock, as furnished by NASDAQ, are shown for the fiscal years indicated.
 

     
High
   
Low
 
2009
First Quarter
  $ 5.20     $ 3.80  
 
Second Quarter
    6.15       5.18  
 
Third Quarter
    6.25       5.51  
 
Fourth Quarter
    6.93       5.70  
2008
First Quarter
  $ 7.83     $ 5.26  
 
Second Quarter
    7.03       5.77  
 
Third Quarter
    6.51       5.05  
 
Fourth Quarter
    5.15       3.15  
 
Holders
 
As of March 22 2010, there were 272 record holders of the Company's Common Stock.
 
Dividends
 
On December 16, 2009, our Board of Directors declared a special cash dividend of $0.10 (ten cents) per common share.  The dividend was paid on or about January 15, 2010 to shareholders of record as of the close of business on December 28, 2009.  The Company received a waiver from the lender under its existing credit facility, as pursuant to the Company’s credit facility arrangement, the Company is prohibited from declaring and paying any dividends until such time that the loans under the credit facility have been satisfied in full.  During the year ended December 31, 2008, the Company did not declare or pay dividends on its Common Stock.  The Company’s Board of Directors is currently exploring the possibility of issuing  additional dividends based on Company’s operational performace and cash flow requirements, but there can be no assurance that it will do so, or that it will do so on a regular basis.
 
Securities Authorized for Issuance Under Equity Compensation Plans
 
20

 
The information required by Item 201(d) of Regulation S-K is presented in Item 12 of Part III of this annual report on Form 10-K.

Performance Graph

Set forth below is a line graph comparing the annual percentage change in the cumulative total return on the Company's Common Stock with the cumulative total return of the NASDAQ Composite Market Index (U.S. Companies) and the NASDAQ Healthcare Index for the period commencing on December 31, 2004 and ending on December 31, 2009.

Comparison of Cumulative Total Return from December 31, 2004 through December 31, 2009:



Recent Sales of Unregistered Securities
 
None.
 
21

 
Purchases of Equity Securities by the Issuer and Affiliated Purchasers
 
None.
 
Item 6.  SELECTED FINANCIAL DATA
 
The following table sets forth selected consolidated financial data for the Company. This data should be read in conjunction with the Consolidated Financial Statements and related Notes, as well as Management’s Discussion and Analysis of Financial Condition and Results of Operations, included herein.

Years Ended December 31,
 
2009
   
2008
   
2007
   
2006
   
2005
 
                               
Selected Statement of Operations Data
                             
Revenue:
                             
  Service
  $ 38,523,756     $ 37,317,274     $ 35,054,093     $ 30,406,636     $ 22,176,799  
  Product
    933,180       1,269,546       591,172       387,752       270,843  
  Total Revenue
  $ 39,456,936     $ 38,586,820     $ 35,645,265     $ 30,794,388     $ 22,447,642  
                                         
Net Income
  $ 2,889,513     $ 1,439,601     $ 1,514,232     $ 1,262,529     $ 932,436  
                                         
Net Income Per Share - Basic
  $ 0.30     $ 0.15     $ 0.16     $ 0.14     $ 0.11  
Net Income Per Share - Diluted
  $ 0.30     $ 0.15     $ 0.16     $ 0.13     $ 0.10  
Cash Dividend Declared Per Common Share - $950,364
  $ 0.10       -       -       -       -  
                                         
Weighted Average Number of Common Shares:
                                       
  Basic
    9,482,351       9,426,912       9,276,712       8,948,328       8,452,435  
  Diluted
    9,710,071       9,670,563       9,732,386       9,386,142       9,124,905  
                                         
Selected Balance Sheet Data as of December 31
                                       
Total Assets
  $ 35,828,624     $ 34,366,264     $ 34,953,221     $ 32,607,745     $ 26,595,336  
Long-term Liabilities
  $ 3,078,603     $ 4,646,708     $ 6,211,663     $ 7,233,964     $ 3,715,626  
Shareholders’ Equity
  $ 27,916,383     $ 25,551,177     $ 23,670,665     $ 21,345,190     $ 18,383,926  
 
  Item 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
Overview:
 
The Company’s primary business is the provision of healthcare communication services through (1) the development, marketing and monitoring of health and safety monitoring systems (HSMS) that include personal emergency response systems, medication management systems and objective and subjective data/telehealth/ monitoring systems; and (2) telephony based communication services and solutions primarily for the healthcare community (“TBCS”).  The Company’s products and services are primarily marketed to the healthcare community, including hospitals, home care, durable medical equipment, medical facility, hospice, pharmacy, managed care, pharmaceutical companies and other healthcare oriented organizations.  The Company also offers certain products and services directly to consumers.
 
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About HSMS:

Personal Emergency Response Systems (PERS)
 
The Company’s core business is the sales and marketing of our Personal Emergency Response System. The system consists of a console unit and a wireless activator generally worn as a pendant or on the wrist by the client. In the event of an emergency, the client is able to summon immediate assistance via the two-way voice system that connects their home telephone with the Company’s Response Center. The Company sells three PERS devices for use in either private homes or independent and assisted living facilities. AMACs PERS is sold through its primary brand VoiceCare® and direct to consumer under Walgreens Ready Response™, Response Call™, and most recently ApriaAlert™.  In 2009 the company derived 52% of its revenue from the sale of PERS.

MedSmart

The second component of AMAC’s RPM platform addresses another serious healthcare need--medication adherence. During the fourth quarter of 2009, the Company commercially released AMAC’s new monitored medication management tool, MedSmart™. MedSmart is a system that organizes, reminds and dispenses pills in accordance with prescribed treatment regimens. With MedSmart‘s event reporting and notification option, family caregivers and healthcare professionals can monitor a clients adherence to their medication regimen. MedSmart’s docking base serves as the gateway for remote programming and event reporting. When connected to a household phone, MedSmart transmits device and dispensing history to a secure server supported with a web application for review by authorized individuals. Through AMAC’s personalized notification system, alerts can be sent to track adherence, address dosing errors and predict refill requirements. The Company plans to market MedSmart directly to consumers and through itits national business to business network.
 
Telehealth systems

Rounding out AMAC’s RPM portfolio is AMAC’s telehealth delivery capability. As a distributor of the Health Buddy® System, many of the Company’s customers have successfully demonstrated the value proposition of incorporating telehealth technologies into a patient’s plan of care. In 2010, AMAC plans to release a new low-cost telehealth solution that combines vital sign reporting and personalized questions about the patient’s health.  This AMAC operated telehealth platform is directed toward providers who require a low-cost solution, easy installation, reliable transmission of vital sign data in real-time and ease of use on the patient side. Moving forward,  AMAC plans to integrate its telehealth monitoring and medication management reporting feature sets to deliver the most robust solution for our customers.

About TBCS

Telephony Based Communication Services (TBCS)
 
23

 
AMAC’s TBCS division offers call center solutions that enhance the patient/provider communication experience. As part of our business development strategy, management continues to employ advanced telephony technology and information systems to develop services. In addition to technology, a critical component for expansion is the Company’s professionally trained call agent staff.  The overall infrastructure has allowed AMAC to expand its services beyond traditional telephone answering services to provide more innovative, clinically oriented call center offerings. At 2009 year end, the TBCS segment accounted for 48% of the Company’s gross revenues. The Company’s TBCS division is comprised of three service offerings:

After Hours Answering Services
 
AMAC’s after hours services are classified as essential call center services. Basic services in this offering include traditional after hour answer and customized message delivery options, contact lists and on-call schedule management, all of which can be updated at the client’s convenience using the OnCall web portal.  Through this portal, clients can also access the account’s call history, specifications and messages. Enhanced ala carte services including daytime overflow and broadcast messaging services which have proven to enhance value and facilitate stronger patient provider relations.
 
Concierge Services/Daytime Solutions
 
AMAC’s Concierge Services focus on the delivery of enhanced communications and help to streamline workflow within provider organizations. These solutions primarily serve hospitals and health plans. Services range from supporting insurance eligibility verification programs; to enhancing patient self care activities via post discharge follow-up programs, to specialized Emergency Department programs with strict reach guidelines to facilitate better treatment and care. Through more efficient and effective call processing, these solutions improve patient satisfaction, reduce cost, and increase revenue by maximizing the ratio of patients to available resources.

Pharmaceutical Support and Clinical Trial Recruitment Services

Our PhoneScreen clinical trial solutions service is an integral component of our overall growth strategy to drive revenue enhancement and expand our visibility. PhoneScreen is a leader in the field of patient recruitment, retention and contact center services.  Using centralized telephone screening of potential clinical trial study subjects, PhoneScreen provides valuable data to inform advertising and patient recruitment strategies.

In 2009, the TBCS division commenced new relationships with two premiere pharmaceutical companies. We anticipate our pharmaceutical support programs will be utilized to deliver enhanced patient-centric healthcare communication experiences on behalf of certain brands. Based upon new demand, we are recruiting for nurses, health educators and other healthcare professionals that will allow us to provide additional turn-key solutions for our clients.
 
24


The Company has completed ten acquisitions to date to facilitate growth within the TBCS division. For 2010, the Company will focus on growing this segment through internally driven sales and marketing efforts and will also continue to search for additional acquisition opportunities.
 
Operating Segments
 
For the fiscal year ended December 31, 2009, HSMS accounted for 52% of the Company’s revenue and TBCS accounted for 48% of the Company’s revenue.  The Company believes that the overall mix of cash flow generating businesses from HSMS and TBCS, combined with its emphasis on developing products and services to support demand from customers and the emerging, home-based monitoring market, provides the correct blend of stability and growth opportunity. The Company believes this strategy will enable it to maintain and increase its role as a national healthcare communications provider.  Based on the Company’s growth strategy and the complimentary nature of if its operating divisions, management believes the Company’s outlook is very positive. Management also believes that while the details of the newly enacted healthcare legislation is awaiting regulation, the Company’s products and services should be in greater demand over the next several years.

Components of Statements of Income by Operating Segment
 
The following table shows the components of the Statement of Income for the years ended December 31, 2009, 2008 and 2007.
 
In thousands (000’s)
 
Year Ended Dec 31,
 
   
2009
   
%
   
2008
   
%
   
2007
   
%
 
Revenues
                                   
HSMS
    20,582       52 %     19,599       51 %     17,353       49 %
TBCS
    18,875       48 %     18,988       49 %     18,292       51 %
                                                 
Total Revenues
    39,457       100 %     38,587       100 %     35,645       100 %
                                                 
Cost of Services & Goods Sold
                                               
HSMS
    8,440       41 %     8,588       44 %     7,869       45 %
TBCS
    10,031       53 %     10,069       53 %     9,733       53 %
                                                 
Total Cost of Services & Goods Sold
    18,471       47 %     18,657       48 %     17,602       49 %
                                                 
Gross Profit
                                               
HSMS
    12,142       59 %     11,011       56 %     9,484       55 %
TBCS
    8,844       47 %     8,919       47 %     8,559       47 %
                                                 
Total Gross Profit
    20,986       53 %     19,930       52 %     18,043       51 %
                                                 
Selling, General & Administrative
    16,364       41 %     16,652       43 %     15,992       45 %
Interest Expense
    76       1 %     280       1 %     481       1 %
Loss on Abandonment
    -       -       887       2 %     -       -  
Other Income
    (269 )     (1 )%     (335 )     (1 )%     (1,090 )     (3 )%
                                                 
Income before Income Taxes
    4,815       12 %     2,446       6 %     2,660       7 %
                                                 
Provision for Income Taxes
    1,925               1,007               1,146          
                                                 
Net Income
    2,890               1,439               1,514          

25

 
Results of Operations:
 
Discussion and analysis of the Company’s two operating business segments, HSMS and TBCS, are as presented below.
 
Year Ended December 31, 2009 Compared to Year Ended December 31, 2008
 
Revenues:
 
HSMS
 
Revenues, which consist primarily of monthly rental revenues, increased approximately $983,000, or 5%, for the year ended December 31, 2009 as compared to the same period in 2008.  The increase is primarily attributed to:
 
  ·
The Company increased revenue from its arrangement with Walgreen to provide the Company’s PERS product under the Walgreen brand name directly to the consumer.  The revenue increase from this program accounted for approximately $320,000 in 2009 as compared to 2008.  During 2009, the Company entered into another similar private label program with Apria Healthcare and continues to pursue other opportunities within this area as the Company believes private label marketing channels will help to facilitate greater revenue growth.

  ·
The Company also recognized an increase in its PERS service revenue of approximately $741,000 in 2009 as compared to 2008 through the execution of new agreements and growth within its existing PERS subscriber base. This growth was primarily facilitated through additional and increased third party reimbursement and long-term care programs. The Company anticipates that its subscriber base and corresponding revenue will continue to grow through its continued sales and marketing efforts and strategies. However, with respect to an agreement with a west coast managed care organization, the Company anticipates this growth will be partially offset by a decrease in revenue of approximately $300,000 to $500,000 in 2010 from 2009 levels.  This decrease is a result of the termination of funding received by this managed care organization from the State of California; nevertheless the Company expects it will be able to maintain many of the existing subscribers but at a reduced monthly rate.

  ·
In 2009, the Company experienced growth in its subscriber base with respect to its telehealth offering which resulted in an increase in revenue of approximately $117,000 as compared to 2008.
 
26


These increases were partially offset by a decrease in product sales of approximately $336,000. As a result of the housing and credit crisis encountered during current year, the Company recognized a decrease in sales of approximately $416,000 of its enhanced senior living products. This decrease in product sales was partially offset by approximately $142,000 of sales generated from the MedSmart medication and management systems which was commercialized during 2009.

 TBCS
 
The decrease in revenues of approximately $113,000, or 1%, for the year ended December 31, 2009 as compared to 2008 was primarily due to the following:
 
  ·
The Company experienced a decrease in traditional after hours service revenue of approximately $478,000, primarily due to customer attrition. Approximately $356,000 of this decrease is from one of its call center locations as a result of certain account realignments which took place as part of the Company’s overall consolidation process.  The Company has since modified its action plan and has stabilized the client base at this location and does not anticipate any further attrition.

  ·
The Company also realized a decrease in revenue within its clinical trial recruitment service of approximately $267,000 in 2009 as compared to 2008, as a result of certain customers reducing their spending in this area during 2009. The Company has executed agreements with new customers for work to be performed in the second half of 2010 and believes this will facilitate improved results within this business component.

These decreases were partially offset by revenue growth within its non-traditional day-time service offering of approximately $632,000 in 2009 as compared to 2008.   The increase was primarily due to a hospital organization customer expanding their services with us. Further expansion by this and other hospital organizations is anticipated to continue into 2010.

Costs Related to Services and Goods Sold:
 
HSMS
 
Costs related to services and goods sold decreased by approximately $148,000 for the year ended December 31, 2009 as compared to the same period in 2008, a decrease of 2%, primarily due to the following:
 
  ·
The Company realized a decrease in depreciation expense of approximately $123,000 in 2009 as compared to 2008 primarily as a result of the Company obtaining an alternative supplier to purchase its PERS equipment at reduced prices.
 
27

 
  ·
A decrease in cost of goods sold of approximately $117,000 was primarily due to a corresponding reduction of sales of enhanced senior living products.  This decrease in cost of products sold was partially offset by an increase in cost of products sold related to MedSmart medication and management systems which was commercialized during 2009.

These decreases in costs were partially offset by increased payroll and related costs of approximately $66,000, which was primarily due to the increase in service and call volume.  As the Company’s subscriber base continues to increase, the Company has experienced a corresponding increase in demand of emergency response center and customer service personnel to handle the increased call volume..
 
TBCS:
 
Costs related to services decreased by approximately $38,000 for the year ended December 31, 2009 as compared to the same period in 2008, a decrease of less than 1%, primarily due to the following:
 
  ·
The Company recognized the operational and financial benefits of its effort in consolidating its call center infrastructure which was substantially completed during 2008.  The Company was able to reduce its labor cost relating to traditional and clinical trial recruitment services, telephone and related expenses as well as rent expense by approximately $440,000 in 2009 as compared to 2008.
 
  ·
The Company realized less depreciation expense of approximately $62,000 in 2009 as compared to 2008 primarily due to certain assets related to the build-out of one of the call centers being fully depreciated at December 31, 2008.
 
These decreases were partially offset by an increase of approximately $464,000 in payroll and related costs for its non-traditional day-time service offering as a result of revenue growth related to this service offering. As the Company continues to grow in this area, we will closely monitor the personnel requirements to perform these services effectively.
 
Selling, General and Administrative Expenses:
 
Selling, general and administrative expenses decreased by approximately $288,000 for the year ended December 31, 2009 as compared to the same period in 2008, a decrease of 2%.  The decrease is primarily attributable to the following:
 
  ·
The Company incurred approximately $565,000 less internet and television advertising expenses in 2009 as compared to 2008 as a result of management’s decision to reduce expenditures and evaluate the efficiency of the advertising programs.  The Company continues to evaluate the cost and benefit of the advertising programs. The Company does plan to expand its advertising efforts in 2010, especially as it relates to its MedSmart medication and management system.
 
28

 
  ·
The Company recorded approximately $177,000 of less amortization expense in 2009 as compared to 2008 primarily as a result of certain intangible assets associated with the previous acquisitions of telephone based answering services being fully amortized during 2009 and 2008.

These decreases were partially offset by the increases in the following:

  ·
The Company incurred approximately $363,000 in additional consulting expense in 2009 as compared to 2008.  This increase was primarily due to the Company utilizing outside consultants to assist the Company in expanding its sales efforts, promoting its MedSmart medication and management system and upgrading its websites.

  ·
The Company recorded an increase of approximately $140,000 in stock compensation in 2009 as compared to 2008. As part of certain officers’ compensation, they are eligible to receive stock compensation if certain performance thresholds are met.  In 2009, these thresholds were met and resulted in awarding stock compensation and  in 2008 these thresholds were not met and no such stock compensation was awarded.

There were other decreases in selling, general and administrative expenses which arose out of the normal course of business such as utility expense and legal expense which were partially offset by an increase in administrative payroll and depreciation expense.
 
Interest Expense:

Interest expense for the year ended December 31, 2009 and 2008 was approximately $76,000 and $280,000, respectively.  The decrease of $204,000 was primarily due to the Company continuing to pay down its term loan as well as a reduction in the interest rate.
 
Loss on Abandonment:
 
Loss on abandonment of approximately $887,000 in 2008 represented a one-time write-off of assets encompassing prepaid licensing fees and associated products relating to a technology, licensing, development, distribution and marketing agreement with a technology entity for the engineering and production of certain advanced telehealth products.  The technology provider on this initiative who experienced a funding shortfall filed for bankruptcy protection and was not be able to complete the project.
 
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Other Income:
 
Other income for the year ended December 31, 2009 and 2008 was approximately $269,000 and $335,000, respectively.  Other income for the year ended December 31, 2009 and 2008 included a training incentive received from the State of New Mexico for hiring and training employees within the State and an economic development incentive through the City of Clovis aggregating approximately $88,000 and $298,000, respectively.  These incentives were a result of the Company opening a network operating call center in New Mexico and hiring employees to serve as operators.  The incentives in 2008 were partially offset by an adjustment to the Relocation and Employment Assistance Program credit due from New York City in the amount of $73,000.  In addition, other income for the year ended December 31, 2009 included an insurance reimbursement of approximately $45,000 as a result of fire damage incurred at one of its call center locations.
 
Income Before Provision for Income Taxes:
 
The Company’s income before provision for income taxes for the year ended December 31, 2009 was approximately $4,815,000 as compared to $2,446,000 for the same period in 2008.  The increase of $2,369,000 for the year ended December 31, 2009 primarily resulted from an increase in the Company’s revenue and a decrease in costs related to services and product sales, selling, general and administrative costs and interest expense.
 
Year Ended December 31, 2008 Compared to Year Ended December 31, 2007
 
Revenues:
 
HSMS
 
Revenues, which consisted primarily of monthly rental revenues, increased approximately $2,246,000, or 13%, for the year ended December 31, 2008 as compared to the same period in 2007.  The increase was primarily attributed to:
 
  ·
In 2007, the Company entered into an exclusive arrangement with Walgreen to provide the Company’s PERS product under the Walgreen brand name directly to the consumer. In 2008, as compared to 2007, the Company recognized increased net revenue of approximately $830,000 from this arrangement.

  ·
The Company continued to realize increased revenues from the sale of its products, primarily from its enhanced senior living products offered to retirement communities. During 2008, the Company generated an increase in product sales of approximately $678,000.

  ·
In late 2006, the Company executed a new agreement with a third party agency whereby PERS were placed online. Since inception, the subscriber base associated with this agreement had grown and accounted for an approximate $265,000 increase in net revenue in 2008 as compared to prior year.

 
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The remaining increase in revenue was primarily from the execution of other new agreements as well as growth within its existing subscriber base.  The Company anticipated that it would continue to grow its subscriber base and corresponding revenue through its continued sales and marketing efforts.

These increases were partially offset by a decrease of approximately $265,000 in revenues related to a contract executed with the Human Resource Administration (HRA) in 2007 in which a downward rate adjustment was made.

 TBCS
 
The increase in revenues of approximately $696,000, or 4%, for the year ended December 31, 2008 as compared to 2007 was primarily due to the following:
 
  ·
The Company continued to experience revenue growth within its existing telephone answering service businesses and realized increased revenue of approximately $696,000, as compared to the same period in 2007.  This growth was due to the diversification of the Company’s customer base to provide business process improvements to the healthcare sector as well as increased business from its existing customer base.
 
Costs Related to Services and Goods Sold:
 
HSMS
 
Costs related to services and goods sold increased by approximately $719,000 for the year ended December 31, 2008 as compared to the same period in 2007, an increase of 9%, primarily due to the following:
 
  ·
In relation to the increase in the sales of its enhanced senior living products to retirement communities and sales of its pill dispenser, the Company incurred a corresponding increase in  costs of products sold of approximately $237,000.

 
  ·
The Company incurred increased payroll and related costs of approximately $380,000.  The increase in these costs was primarily due to the increase in service and call volume.  As the Company subscriber base continued to increase, the Company experienced corresponding increases in the level of services, including installations and removals, and call volume.

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These increase in costs were partially offset by a write down of fixed assets related to the PERS Buddy device in the amount of approximately $111,000 in the third quarter of 2007.  No such write-down was recorded in 2008.
 
TBCS:
 
Costs related to services and goods sold increased by approximately $336,000 for the year ended December 31, 2008 as compared to the same period in 2007, an increase of 3%, primarily due to the following:
 
  ·
In 2008, the Company incurred additional labor and telephone service costs of approximately $388,000 with the majority of these costs relating to an increase of its bandwidth capacity and to non-recurring charges incurred in the consolidation of its call center infrastructure.  As part of operating nine call centers, in 2007 the Company engaged in a consolidation strategy to leverage its call center infrastructure in an effort to maximize operational efficiencies.  During the first half of 2008, the Company substantially completed the consolidation.  As part of this initiative, the Company incurred these additional costs to ensure a seamless transition.  
 
This increase was partially offset by a reduction in depreciation of approximately $62,000.  The reduction is due to the majority of the furniture and equipment at the Long Island City call center becoming fully depreciated during 2008.
 
Selling, General and Administrative Expenses:
 
Selling, general and administrative expenses increased by approximately $660,000 for the year ended December 31, 2008 as compared to the same period in 2007, an increase of 4%.  The increase is primarily attributable to the following:
 
  ·
In conjunction with various new programs and agreements, the Company increased its internet and television advertising.  As a result of this, the Company recorded an increase in these expenses of approximately $727,000.

  ·
The Company has recorded approximately $149,000 of increased depreciation as compared to the same period in the prior year.  This was primarily the result of the build out of its new call center in New Mexico as well as additional purchases of new telephone systems and computer hardware and software.

These increase were partially offset by a reduction in the following:

  ·
A decrease in the Company’s accounting fees of approximately $170,000.  The majority of this reduction related to work performed with respect to our internal controls evaluation under Section 404 of the Sarbanes Oxley Act and related sales tax work that was incurred in 2007.
 
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  ·
A reduction in stock compensation of approximately $124,000 relating to certain performance criteria.  As part of certain officers’ compensation, if certain performance thresholds are met they would be eligible to receive stock compensation.  In 2008, these thresholds were not met and therefore no stock compensation was awarded.  In 2007, these thresholds were met and stock compensation was awarded.

There were other increases in selling, general and administrative expenses which arose out of the normal course of business such as utility, commission and consulting expense which were partially offset by a decrease in medical, and computer communications expense.
 
Interest Expense:

Interest expense for the year ended December 31, 2008 and 2007 was approximately $280,000 and $481,000, respectively.  The decrease was primarily due to the Company continuing to pay down its term loan as well as a reduction in the interest rate.
 
Loss on Abandonment:
 
Loss on abandonment of approximately $887,000 in 2008 represented the write-off of assets encompassing prepaid licensing fees and associated products relating to a technology, licensing, development, distribution and marketing agreement with a technology entity for the engineering and production of certain advanced telehealth products.  The technology provider on this initiative experienced a funding shortfall and filed for bankruptcy protection and was not be able to complete the project.
 
Other Income:
 
Other income for the year ended December 31, 2008 and 2007 was approximately $335,000 and $1,090,000, respectively. Other Income for the year ended December 31, 2008 includes a training incentive received from the State of New Mexico for hiring and training employees within the State and an economic development incentive through the City of Clovis aggregating approximately $298,000.  In 2007, the Company opened a network operating call center in New Mexico and hired employees to serve as operators for the telephone answering service.  In 2008, the Company continued its further expansion into this facility by hiring employees to serve as emergency response operators for the HSMS segment.  These amounts were partially offset by an adjustment to the Relocation and Employment Assistance Program credit due from New York City.  Other income for the year ended December 31, 2007 included a Relocation and Employment Assistance Program (“REAP”) credit in the approximate amount of $530,000.  In connection with the relocation of certain operations to Long Island City, New York in April 2003, the Company became eligible for the REAP credit which is based upon the number of employees relocated to this designated REAP area. The REAP is in effect for a twelve year period commencing in April 2003; during the first five years the Company was refunded the full amount of the eligible credit and, thereafter, the benefit will be available only as a credit against New York City income taxes.  As of 2008, the Company is eligible to only receive a credit against New York City income taxes, which is reflected within the Company’s tax provision.  Additionally, Other Income for the year ended December 31, 2007 included approximately $425,000 with respect to a settlement agreement for matters related to certain product and warranty disputes.
 
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Income Before Provision for Income Taxes:
 
The Company’s income before provision for income taxes for the year ended December 31, 2008 was approximately $2,446,000 as compared to $2,660,000 for the same period in 2007.  The decrease of $214,000 for the year ended December 31, 2008 resulted from an increase in the Company’s costs related to services and product sales, selling, general and administrative costs, loss on abandonment due to the write-off of certain assets and a decrease in other income due to a REAP credit and a one-time non-recurring credit recognized in 2007.  This decrease was partially offset by an increase in the Company's service and product revenues.
 
Liquidity and Capital Resources:
 
As of January 1, 2006 the Company had a credit facility arrangement for $4,500,000 which included a revolving credit line that permitted borrowings of $1,500,000 (based on eligible receivables as defined) and a $3,000,000 term loan payable.  The term loan is payable in equal monthly principal installments of $50,000 over five years, commencing January 2006.  The revolving credit line was set to mature in May 2008.
 
In March 2006 and December 2006, the credit facility was amended whereby the Company obtained an additional $2,500,000 and $1,600,000 of term loans, the proceeds of which were utilized to finance the acquisitions of MD OnCall and American Mediconnect, Inc.  These term loans are payable over five years in equal monthly principal installments of $41,666.67 and $26,666.67, respectively. Additionally, certain of the covenants were amended.
 
In December 2006, the credit facility was amended to reduce the interest rates charged by the bank such that borrowings under the term loan will bear interest at either (a) LIBOR plus 2.00% or (b) the prime rate or the federal funds effective rate plus .5%, whichever is greater, and the revolving credit line will bear interest at either (a) LIBOR plus 1.75% or (b) the prime rate or the federal funds effective rate plus .5%, whichever is greater.  The LIBOR interest rate charge shall be adjusted in .25% intervals based on the Company’s ratio of Consolidated Funded Debt to Consolidated EBITDA. In the third quarter of 2007, the interest rate was reduced by .25% based on this ratio.  The Company has the option to choose between the two interest rate options under the amended term loan and revolving credit line.  Borrowings under the credit facility are collateralized by substantially all of the assets of the Company.
 
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On April 30, 2007, the Company amended its credit facility whereby the term of the revolving credit line was extended through June 2010 and the amount of credit available under the revolving credit line was increased to $2,500,000.  In 2009, the term of the revolving credit line was extended through June 2011.
 
The outstanding balance on the term loans and revolving credit line at December 31, 2009 was $1,746,667 and $750,000, respectively.  As of December 31, 2009 and 2008, the Company was in compliance with the financial covenants in its loan agreement.
 
The following table is a summary of the Company’s contractual obligations as of December 31, 2009:
 
   
Payments Due by Period
 
Contractual  Obligations
 
Total
   
Less than 1 year
   
1-3 years
   
4-5 years
   
More than 5 years
 
Revolving Credit Line
  $ 750,000             $ 750,000              
Debt  (a)
  $ 1,746,667     $ 1,301,667     $ 445,000              
Operating Leases (b)
  $ 7,722,668     $ 1,077,992     $ 2,864,404     $ 1,741,687     $ 2,038,585  
Purchase Commitments (c)
  $ 848,297     $ 848,297                          
Interest Expense (d)
  $ 61,199     $ 45,652     $ 15,547                  
Acquisition related Commitment (e)
  $ 35,048     $ 35,048                          
Total Contractual Obligations
  $ 11,163,879     $ 3,308,656     $ 4,074,951     $ 1,741,687     $ 2,038,585  
 
 
(a) – Debt includes the Company’s aggregate outstanding term loans which mature in 2010 and 2011.
 
 
(b)  Operating leases include rental of facilities at various locations within the United States.  These leases include the rental of the Company’s call centers, warehouse and office facilities with various expiration dates.  The Company currently leases office space from the Chairman and principal shareholder pursuant to a lease. This lease expires in September 2012.  The Company also leases office space from two telephone answering service managers.  One of which is currently month-to-month while the other expires in December 2012.
 
 
(c)  – Purchase commitments relate to orders for the Company’s traditional PERS system and its MedSmart medication and management systems.
 
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(d)  Interest expense relates to interest on the Company’s revolving credit line and debt at the Company’s current rate of interest.
 
 
(e)   Acquisition related commitment represents payments due based on collections of the clinical trial business relating to the American Mediconnect, Inc acquisition in December 2006.
 
The primary sources of liquidity are cash flows from operating activities.  Net cash provided by operating activities was approximately $6.9 and $6.5 million for the years ended December 31, 2009 and 2008, respectively.  During 2009, increases in cash provided by operating activities were primarily from net earnings of approximately $2.9 million, depreciation and amortization of approximately $4.1 million, stock compensation of $0.4 million which were partially offset by an increase in inventory of approximately $0.6 million and accounts receivable of $0.5 million.  The components of depreciation and amortization primarily relate to the purchases of the Company’s traditional PERS product and the customer lists which are associated with the acquisition of telephone answering service businesses. The stock compensation relates to compensation which was provided to the Board of Directors as well as to executives of the Company.  The executives’ stock compensation was based on time vested and performance based criteria, in accordance with their respective agreements. The increase in inventory was primarily due to the purchase of the Company’s new MedSmart medication and management systems which were commercialized in 2009.  The increase in accounts receivable was a result of certain hospital programs experiencing a delay in their payments as of December 31, 2009.  During 2008, increases in cash provided by operating activities were primarily from net earnings of approximately $1.4 million, depreciation and amortization of approximately $4.4 million, and loss on abandonment of approximately $0.9 million.  These increases were partially offset by an increase in trade receivables of approximately $0.6 million and a decrease in accounts payable and accrued expenses of approximately 1.1 million.  The loss on abandonment was related to a one-time write-off of certain assets associated with a telehealth endeavor.
 
Net cash used in investing activities for the year ended December 31, 2009 was approximately $1.6 million as compared to $3.2 million in the same period in 2008.  The primary component of net cash used in investing activities in 2009 was capital expenditures of approximately $1.4 million primarily for the continued production and purchase of the traditional PERS system.  The primary components of net cash used in investing activities in 2008 were capital expenditures of approximately $2.5 million and $0.5 million of deposits on open purchase orders.  Capital expenditures for 2008 primarily related to the continued production and purchase of the traditional PERS system as well as the build-out of the Company’s new call center in New Mexico.  The deposits primarily related to the Company’s MedSmart medication and management systems.
 
Net cash used in financing activities for the year ended December 31, 2009 were $2.3 million as compared to $1.8 million for the year ended December 31, 2008.  The components of cash flow used in financing activities in 2009 were payments of long-term debt of approximately $2.1 million and payments of acquisition related commitment of approximately $0.2 million in connection with a telephone answering service business acquisition incurred in December 2006.  The primary component of cash flow used in financing activities in 2008 were payments of long-term debt of approximately $1.6 million and payments of acquisition related commitments of approximately $0.3 million in connection with the acquisition discussed previously.  These were partially offset by proceeds received from the exercise of the Company’s stock options of approximately $0.1 million and the proceeds received from long-term debt of $0.1 million.
 
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During the next twelve months, the Company anticipates it will make capital expenditures of approximately $2.0 – $2.5 million for the production and purchase of the traditional PERS systems, MedSmart medication and management systems, and telehealth systems, as well as enhancements to its computer operating systems.  This amount is subject to fluctuations based on customer demand. The Company also anticipates incurring approximately $0.1 - $0.3 million of costs primarily relating to research and development of its telehealth products.
 
As of December 31, 2009 the Company had approximately $5.5 million in cash and the Company’s working capital was approximately $8.9 million.  The Company believes that, with its present cash position and with operations of the business generating positive cash flow, the Company can meet its working capital and capital expenditure needs for at least the next 12 months. The Company also has a revolving credit line, which expires in June 2011 that permits borrowings up to $2.5 million, of which approximately $0.8 million was outstanding at December 31, 2009. The Company is also considering other technology investments which may require significant cash outlay.
 
Inflation:
 
The levels of inflation in the general economy have not had a material impact on our Company’s historical results of operations.
 
Off-Balance Sheet Arrangements:
 
As of December 31, 2009, the Company has not entered into any off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on the Company’s financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources that is material to investors.
 
Other Factors:
 
During 2008, the Company recorded a loss on abandonment of approximately $887,000, which represents the write-off of assets encompassing prepaid licensing fees and associated products paid or acquired in connection with a technology provider obtaining and completing certain new remote telehealth monitoring products and services.  The technology provider on this initiative experienced a funding shortfall and filed for bankruptcy protection and was not be able to complete the project.  Although the Company has abandoned the product development which was underway with this provider, the Company plans to continue its efforts within the telehealth sector.  The Company believes the telehealth market will continue to provide opportunities for AMAC’s expansion as a full source provider of remote patient monitoring technologies and first line support services.  In 2010, AMAC plans to release a new low-cost telehealth solution that combines vital sign reporting and personalized questions about the patient’s health.  This AMAC operated telehealth platform is directed toward providers who require a low-cost solution, easy installation, reliable transmission of vital sign data in real-time and ease of use on the patient side.
 
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In August 2007 the Company entered into a settlement agreement whereby a third party has agreed to reimburse the Company in a net amount of $425,000 for matters related to certain product and warranty disputes.  This reimbursement was associated with costs that had primarily been incurred in previous years relating to engineering, payroll and related costs and depreciation pertaining to the affected assets.    As a result of the agreement, the Company recorded an amount of $425,000 to Other Income in 2007.  The Company has also recorded a write-down on the assets affected of approximately $111,000 in 2007 which was reflected in the Cost of Services.  As of December 31, 2009, the Company has received this reimbursement in full.
 
On January 14, 2002, the Company entered into an operating lease agreement for space in Long Island City, New York in order to consolidate its HCI TBCS and PERS ERC/ Customer Service facilities.  The centralization of the ERC, Customer Service and H-LINK® OnCall operations has provided certain operating efficiencies and allowed for continued growth of the H-LINK and PERS divisions.  The fifteen (15) year lease term commenced in April 2003.  The lease calls for minimum annual rentals of $307,900, subject to a 3% annual increase plus reimbursement for real estate taxes.
 
In 2005, the Company entered into two lease agreements for additional space at its Long Island City, New York location in order to consolidate its warehouse and distribution center and accounting department into this location as well as provide additional space for its ERC and Customer Service personnel.  These leases commenced in January 2006 and call for minimum annual rentals of $220,000 and $115,000, respectively.  Additionally, these leases are subject to increases in accordance with the terms of the agreements and the Company is responsible for the reimbursement of real estate taxes.
 
In September 2009, the Company sublet a portion of its space under its operating lease which was entered into in 2005.  The space is being sublet to an independent third party and calls for minimum annual rentals of $125,000 and is subject to annual increases in accordance with the terms of the agreement.  The sublease expires in March 2018.
 
Projected Versus Actual Results:
 
The Company’s revenues for the year ended December 31, 2009 of $39,456,936 was short of the Company’s revenue projection of approximately $39,935,000.  The shortfall was primarily due to a delay in the commercial release of the MedSmart medication and management system as well as the reduced business generated from its clinical trial business.  The Company’s net income of $2,889,513 for the year ended December 31, 2009 exceeded the projected net income of approximately $2,860,000.  This was a result of the Company’s ability to operate at higher operating margins than anticipated, despite realizing a revenue shortfall.
 
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Recent Accounting Pronouncements:
 
During the third quarter of 2009, the Company adopted ASC Topic 105, Generally Accepted Accounting Principles, which establishes the FASB Accounting Standards Codification (“ASC”) as the sole source of authoritative generally accepted accounting principles ("GAAP") to be applied by nongovernmental entities. Rules and interpretive releases of the Securities and Exchange Commission ("SEC") under authority of federal securities laws are also sources of authoritative GAAP for SEC registrants. The codification did not change GAAP but reorganizes the literature. References for FASB guidance throughout this document have been updated for the codification.

The Company adopted ASC Topic 855 (formerly SFAS No. 165, Subsequent Events) during the second quarter of 2009 which establishes general standards of accounting for and disclosures of events that occur after the balance sheet date but before the financial statements are issued or are available to be issued. ASC Topic 855 provides guidance on the period after the balance sheet date during which management of a reporting entity should evaluate events or transactions that may occur for potential recognition or disclosure in the financial statements, the circumstances under which an entity should recognize events or transactions occurring after the balance sheet date in its financial statements and the disclosures that an entity should make about events or transactions that occurred after the balance sheet date. This guidance was amended by Accounting Standards Update ("ASU") 2010-9 in February 2010. The adoption of ASC Topic 855 (including the updated guidance) did not have a material impact on the results of operations and financial condition of the Company.

Critical Accounting Policies:
 
In preparing the financial statements contained herein, the Company makes estimates, assumptions and judgments that can have a significant impact on our revenue, operating income and net income, as well as on the reported amounts of certain assets and liabilities on the balance sheet.  The Company believes that the estimates, assumptions and judgments involved in the accounting policies described below have the greatest potential impact on its financial statements due to the materiality of the accounts involved, and therefore, considers these to be its critical accounting policies.  Estimates in each of these areas are based on historical experience and a variety of assumptions that the Company believes are appropriate. Actual results may differ from these estimates.
 
            Reserves for Uncollectible Accounts Receivable
 
The Company makes ongoing assumptions relating to the collectability of its accounts receivable.  The accounts receivable amount on the balance sheet includes a reserve for accounts that might not be paid.  In determining the amount of the reserve, the Company considers its historical level of credit losses.  The Company also makes judgments about the creditworthiness of significant customers based on ongoing credit evaluations, and it assesses current economic trends that might impact the level of credit losses in the future. The Company recorded reserves for uncollectible accounts receivables of $582,500 as of December 31, 2009, which is equal to approximately 8% of total accounts receivable.  While the Company believes that the current reserves are adequate to cover potential credit losses, it cannot predict future changes in the financial stability of its customers and the Company cannot guarantee that its reserves will continue to be adequate.  For each 1% that actual credit losses exceed the reserves established, there would be an increase in general and administrative expenses and a reduction in reported net income of approximately $69,000. Conversely, for each 1% that actual credit losses are less than the reserve, this would decrease the Company’s general and administrative expenses and increase the reported net income by approximately $69,000.
 
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Fixed Assets
 
Fixed assets are stated at cost.  Depreciation for financial reporting purposes is being provided by the straight-line method over the estimated useful lives of the related assets.  The valuation and classification of these assets and the assignment of useful depreciable lives involves significant judgments and the use of estimates.  Fixed assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable.  Historically, impairment losses have not been required.  Any change in the assumption of estimated useful lives could either result in a decrease or increase the Company’s financial results.  A decrease in estimated useful life would reduce the Company’s net income and an increase in estimated useful life would increase the Company’s net income.  If the estimated useful lives of the PERS medical device were decreased by one year, the cost of goods related to services would increase and net income would decrease by approximately $175,000.  Conversely, if the estimated useful lives of the PERS medical device were increased by one year, the cost of goods related to services would decrease and net income would increase by approximately $130,000.
 
Valuation of Goodwill
 
Goodwill and indefinite life intangible assets are subject to annual impairment tests.  To date, the Company has not been required to recognize an impairment of goodwill. The Company tests goodwill for impairment annually or more frequently when events or circumstances occur, indicating goodwill might be impaired. This process involves estimating fair value using discounted cash flow analyses. Considerable management judgment is necessary to estimate discounted future cash flows. Assumptions used for these estimated cash flows were based on a combination of historical results and current internal forecasts.  The Company cannot predict certain events that could adversely affect the reported value of goodwill, which totaled $10,255,983 at December 31, 2009 and $9,996,152 at December 31, 2008.  If the Company were to experience a significant adverse impact on goodwill, it would negatively impact the Company’s net income.
 
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Accounting for Stock-Based Compensation
 
Stock based compensation is recorded in accordance with ASC Topic 718 (formerly FASB Statement No. 123(R), Share-Based Payment), which requires the measurement and recognition of compensation expense for all share-based payments to employees, including grants of stock and employee stock options, based on estimated fair values.
 
Stock-based compensation expense recognized during the period is based on the value of the portion of share-based payment awards that is ultimately expected to vest during the period.  The Company recorded a pre-tax stock-based compensation expense which is included in selling, general and administrative expense in its consolidated financial statements of approximately $416,000 and $325,000 for the year ended December 31, 2009 and 2008, respectively.
 
The determination of fair value of share-based payment awards to employees and directors on the date of grant using the Black-Scholes model is affected by the Company's stock price as well as assumptions regarding a number of highly complex and subjective variables. These variables include, but are not limited to the expected stock price volatility over the term of the awards, and actual and projected employee stock option exercise behaviors.

Item 7A.   Quantitative and Qualitative Disclosure About Market Risk
 
Market Risk Disclosure

The Company does not hold market risk-sensitive instruments entered into for trading purposes, nor does it hold market risk sensitive instruments entered into for other than trading purposes. All sales, operating items and balance sheet data are denominated in U.S. dollars; therefore, the Company has no significant foreign currency exchange rate risk.

In the ordinary course of its business, the Company enters into commitments to purchase raw materials and finished goods over a period of time, generally six months to one year, at contracted prices. At December 31, 2009 these future commitments were not at prices in excess of current market, or in quantities in excess of normal requirements. The Company does not utilize derivative contracts either to hedge existing risks or for speculative purposes.
 
Interest Rate Risk
 
We are exposed to market risk from changes in interest rates primarily through our financing activities.  Interest on our outstanding balances on our term loan and revolving credit line under our credit facility accrues at a rate of LIBOR plus 1.75% and LIBOR plus 1.50%, respectively.  Our ability to carry out our business plan to finance future working capital requirements and acquisitions of TBCS businesses may be impacted if the cost of carrying debt fluctuates to the point where it becomes a burden on our resources.
 
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Item 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.
 
The financial statements required hereby are located on pages F-1 through F-26. The supplementary data required hereby can be found in Note 12 to the financial statements included as part of this annual report on Form 10-K, on page F-24.
 
Item 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON   ACCOUNTING AND FINANCIAL DISCLOSURE.

None.

ITEM 9A(T).CONTROLS AND PROCEDURES.

Disclosure Controls and Procedures

The Company’s management, including the Company’s principal executive officer and principal financial officer, have evaluated the effectiveness of the Company’s “disclosure controls and procedures,” as such term is defined in Rule 13a-15(e) promulgated under the Securities Exchange Act of 1934, as amended, (the “Exchange Act”).  Based upon their evaluation, the principal executive officer and principal financial officer concluded that, as of the end of the period covered by this report, the Company’s disclosure controls and procedures were effective for the purpose of ensuring that the information required to be disclosed in the reports that the Company files or submits under the Exchange Act with the Securities and Exchange Commission (the “SEC”) (1) is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and (2) is accumulated and communicated to the Company’s management, including its principal executive and principal financial offers, as appropriate to allow timely decisions regarding required disclosure.
 
Internal Controls Over Financial Reporting

The management of the Company is responsible for establishing and maintaining adequate internal control over financial reporting.  The internal control process has been designed under our supervision to provide reasonable assurance regarding the reliability of financial reporting and the preparation of the Company’s financial statements for external reporting purposes in accordance with accounting principles generally accepted in the United States of America.

Management conducted an assessment of the effectiveness of the Company’s internal control over financial reporting as of December 31, 2009, utilizing the framework established in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).  Based on this assessment, management has determined that the Company’s internal control over financial reporting as of December 31, 2009 is effective.

Our internal control over financial reporting includes policies and procedures that pertain to the maintenance of records that accurately and fairly reflect, in reasonable detail, transactions and dispositions of assets; and provide reasonable assurances that: (1) transactions are recorded as necessary to permit preparation of financial statements in accordance with accounting principles generally accepted in the United States; (2) receipts and expenditures are being made only in accordance with authorizations of management and the directors of the Company; and (3) unauthorized acquisitions, use, or disposition of the Company’s assets that could have a material effect on the Company’s financial statements are prevented or timely detected.
 
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All internal control systems, no matter how well designed, have inherent limitations.  Therefore, even those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparations and presentations.  Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

This annual report does not include an attestation report of the Company’s registered public accounting firm regarding internal control over financial reporting.  Management’s report was not subject to attestation by the Company’s registered public accounting firm pursuant to temporary rules of the Securities and Exchange Commission that permit the Company to provide only management’s report in this annual report.

Changes to Internal Control Over Financial Reporting

Except as indicated herein, there were no changes in the Company’s internal control over financial reporting during the three months ended December 31, 2009 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

ITEM 9B. OTHER INFORMATION

None.

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ITEM 10.                                DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Directors and Executive Officers
 
The directors and executive officers of the Company as of March 22, 2010, their ages and present positions with the Company are as follows:
 
Name
 
Age
 
Position with the Company
Howard M. Siegel
 
76
 
Chairman of the Board, Senior Advisor and Director
         
Jack Rhian
 
55
 
Chief Executive Officer, President and Director
         
Frederic S. Siegel
 
40
 
Executive Vice President and Director
         
Ronald Levin
 
76
 
Director
         
Yacov Shamash, PhD.
 
60
 
Director
         
John S.T. Gallagher
 
78
 
Director
         
Gregory Fortunoff
 
40
 
Director
         
Richard Rallo
 
45
 
Chief Financial Officer, Chief Operating Officer – HSMS division
         
Randi Baldwin
 
41
 
Senior Vice President – Marketing and Program Development
 
Information about Directors
 
All of our directors are elected for a one-year term, and serve until the next subsequent annual meeting of shareholders.  The following is a brief summary of the background of each director:
 
HOWARD M. SIEGEL has been the Company’s Chairman of the Board and a director since June 1982.  Mr. Siegel served as the Company’s Chief Executive Officer from June 1982 until December 2006.  From January 2007 through December 2009, Mr. Siegel served as Senior Advisor to the Company and, since January 2010, Mr. Siegel has served as Senior Advisor to the President and Chief Executive Officer.  Mr. Siegel also served as the Company’s President from June 1982 through July 2004 and Chief Financial Officer from June 1982 through September 1996.  Having founded the Company in 1982, Mr. Siegel brings knowledge of the Company’s business, structure, history and culture to the Board and the Chairman position.
 
JACK RHIAN has served as the Company’s Chief Executive Officer since January 2007.  Mr. Rhian has been a director of the Company since October 2002 and has been the Company’s President since July 2004.  Prior to his appointment as President, Mr. Rhian served as Executive Vice President beginning in August 2002.  Prior to his appointment as Chief Executive Officer, Mr. Rhian served as Chief Operating Officer beginning in January 2000, when he joined the Company.  Beginning upon joining the Company through his promotion to Executive Vice President in August 2002, Mr. Rhian served as Vice President.  From November 1994 until February 1999, he served as Executive Vice President and Chief Operating Officer of Transcare New York, Inc., a medical transportation company.  From March 1988 through November 1994 he served as Chief Operating Officer of Nationwide Ambulance Service.  Previously, Mr. Rhian held senior management positions in companies which deliver healthcare services.  Mr. Rhian holds a Masters degree in Public Administration from New York University. Mr. Rhian joined the Company in early 2000, and has been promoted to positions of increasing responsibility since then, culminating with his appointment as Chief Executive Officer in 2007, bringing deep knowledge of the Company’s business and operations.  Mr. Rhian’s experience in senior management positions at other companies in the healthcare industry enable him to provide the Board with critical insight into organizational and operational management, business strategy and financial matters.
 
44

 
FREDERIC S. SIEGEL has been a director of the Company since September 1998, and the Company’s Executive Vice President since January 2007.  Prior to that Mr. Siegel was the Company’s Senior Vice President – Business Development, and prior to that, beginning in July 1998, he served as Vice President of Sales and Marketing for the Company.  Mr. Siegel joined the Company in April 1994 and has held various sales and marketing positions with the Company.  From October 1991 to October 1994, Mr. Siegel served as a benefits consultant for J.N. Savasta Corp.  Mr. Siegel also serves as a director of Nursing Sister Homecare, a division of Catholic Health Services of Long Island.  Having been at the Company since 1994, and been promoted to positions of increasing responsibility in sales and marketing, Mr. Siegel brings to the Board first hand knowledge of the marketing challenges and opportunities for the Company’s business.
 
RONALD LEVIN has been a director of the Company since August 2001.  He has also been the President of Ron Levin Associates, a financial consulting firm, since 1984.  Since 1995, Mr. Levin has been a member of Eye Contact Optical LLC, and since June 2008, Mr. Levin has also been a member of Gaalexa Optics, LLC, each of which is a Cohen’s Fashion Optical franchise.  Mr. Levin served as Executive Vice President of D.A. Campbell Co., an international institutional stock brokerage firm, from 1964 through 1998. Mr. Levin’s experience with analyzing public companies both at brokerage firms and as a financial consultant, enable him to provide the Board with insight with respect to financial and audit matters.
 
YACOV SHAMASH, PH.D. has been a director of the Company since August 2001.  Since 1992, Dr. Shamash has served as Dean of the College of Engineering and Applied Sciences at Stony Brook University.  In addition, since 2000, he has served as Vice President for Economic Development of the College of Engineering and Applied Sciences at Stony Brook University.  Prior to joining SUNY Stony Brook in 1992, Dr. Shamash served as the Director of the School of Electrical Engineering and Computer Science at Washington State University.  He has also held faculty positions at Florida Atlantic University, the University of Pennsylvania and Tel Aviv University.  He received his undergraduate and graduate degrees from Imperial College of Science and Technology in London, England.   Dr. Shamash has been a member of the Board of Directors of (i) Key Tronic Corporation, a contract manufacturer in the electronic manufacturing services market, since 1989, and (ii) Applied DNA Sciences, Inc., a provider of botanical-DNA based security and authentication solutions, since March 2006.  From January 2004 until March, 2007, Dr. Shamash served as a director of NetSmart Technologies, a software solutions provider to the healthcare market. Having served as Dean at Stony Brook and in faculty positions at other universities, and having supervised Stony Brook’s technology incubators, Dr. Shamash brings to the Board a unique point of view regarding organizational management and engineering research and application vital to a company competing in the health care technology and services industry.  Dr. Shamash also has valuable experience gained from serving as a director at other public companies.
 
45

 
JOHN S.T. GALLAGHER has been a director of the Company since May 2005.  He is currently the Chief Executive Officer and Chairman of the Board of Directors of Vanguard Health Care Management, LLC, a position he has held since September 2006.  Mr. Gallagher served as the deputy county executive for health and human services in Nassau County, New York from 2002 to 2005.  He has been a senior executive officer of North Shore University Hospital and North Shore-Long Island Jewish Health System since 1982, having served as executive vice president of North Shore from 1982 until 1992, president from 1992 until 1997 and chief executive officer of the combined hospital system from 1997 until January 2002.  In January 2002, Mr. Gallagher became co-chairman of the North Shore-Long Island Jewish Heath System Foundation and continues to serve in this position. Mr. Gallagher currently serves as a director of Perot Systems Corporation, a worldwide provider of information technology services, a position he has held since May 2001.  Mr. Gallagher also serves as a member of the Board of Trustees of the United Way of Long Island, a position he has held since February 2009.  From March 2002 until March, 2007, Mr. Gallagher served as a director of NetSmart Technologies, a software solutions provider to the healthcare market.  Having served in numerous senior leadership positions at a prestigious hospital, at Vanguard and at a local public health agency, Mr. Gallagher provides a valuable combination of experience at the highest levels of patient care, as well as organizational management skills and public health policy expertise, making him an integral board member of a company in the health care industry.  Mr. Gallagher also has valuable experience gained from serving as a director at other public companies.
 
GREGORY FORTUNOFF has been a director of the Company since April 2006.  Mr. Fortunoff has served as Chief Executive Officer, and has managed the day-to-day operations of, G-2 Trading LLC, a registered broker-dealer, since October 2009. From May 2008 until May 2009, Mr. Fortunoff was a partner with First New York Securities, L.L.C., an equity trading firm, where Mr. Fortunoff was previously employed in the same capacity from December 1993 to August 2004.  Mr. Fortunoff was an equity trader at the Royal Bank of Canada from April 2006 to April 2008 and was a portfolio manager at XMark Funds, a health care hedge fund, from November 2004 to September 2005.  Mr. Fortunoff’s significant experience and skills in investments and trading enable him to bring to the Board a well-developed financial and business acumen necessary to a public company.
 
Non-Director-Executive Officers
 
The following is a brief summary of the background of each non-director executive officer:
 
RICHARD RALLO joined the Company in February 2001 as the Controller and became Chief Financial Officer in April 2003.  Since January 2009, Mr. Rallo has also served as the Chief Operating Officer of the Health and Safety Monitoring Systems (HSMS) division of the Company.  Since July 2009, Mr. Rallo has served as the Company’s Secretary.  From May 1997 to February 2001, Mr. Rallo served as the Chief Financial Officer of Tradewell, Inc., a barter company.  From October 1994 to April 1997, Mr. Rallo served as the Controller of Connoisseur Communications Partners L.P., a company that owned and operated radio stations.  From 1986 to 1994 Mr. Rallo worked in public accounting for Touche Ross & Co. and Margolin, Winer & Evens LLP.  Mr. Rallo is a Certified Public Accountant and has a BS in accounting from the University of Denver.
 
46

 
RANDI BALDWIN has been the Company’s Senior Vice President, Marketing and Program Development since January 2007.  Prior to that, she was the Company’s Vice President – Marketing and Communications.  Ms. Baldwin joined the Company in March 1999 as the Director of Marketing.  Additionally, Ms Baldwin leads the Company’s telehealth operations. Prior to joining the Company, she held executive level marketing and media positions at various advertising agencies in the NY metropolitan area where she drove extensive consumer and B2B campaigns, developed nationally relevant brand value propositions and implemented integrated marketing communications programs.
 
Family Relationships
 
There are no family relationships between any of the directors or executive officers of the Company, with the exception of Howard M. Siegel and Frederic S. Siegel.  Howard M. Siegel is the father of Frederic S. Siegel.
 
Section 16(a) Beneficial Ownership Reporting Compliance
 
Section 16(a) of the Securities Exchange Act of 1934 requires the Company’s officers and directors, and persons who beneficially own more than 10% of the Company’s common stock, to file initial reports of ownership and reports of changes of ownership with the Securities and Exchange Commission and furnish copies of those reports to the Company.
 
Specific due dates for such reports have been established by the SEC and the Company is required to disclose any failure to file reports by such dates.  Based solely upon the review of the Forms 3 and 4 and amendments thereto furnished to the Company during its most recent fiscal year, and Forms 5 and amendments thereto furnished to the registrant with respect to its most recent fiscal year, there were four late reports for transactions that were not reported on a timely basis during fiscal year 2009.  Each of Yacov Shamash, Ron Levin, Gregory Fortunoff and John S.T. Gallagher, filed a Form 4 on October 5, 2009 for a transaction that occurred on September 30, 2009.  The Company knows of no other failure to timely file a required Form by any person required to do so.
 
Code of Ethics
 
The Company has adopted a Code of Ethics which applies to all of the Company’s directors, executive officers and employees.  The Code of Ethics has been posted to the Company’s website at www.ir-site.com/amac/governance.asp.  Copies are also available to any person without charge upon written request to the Company’s Chief Executive Officer at 36-36 33rd Street, Long Island City, NY 11106.
 
Material Changes to the Procedures by which Security Holders may Recommend Nominees to the Board of Directors
 
Since the Company’s most recently filed proxy statement (relating to the Company’s 2009 Annual Meeting of Shareholders), there have been no changes to the procedures by which security holders may recommend nominees to Board of Directors of the Company.
 
47

 
Audit Committee
 
The Company’s Board of Directors has a separately designated standing audit committee.  The Audit Committee currently consists of Mr. Shamash, Mr. Levin, Mr. Gallagher and Mr. Fortunoff, each of whom are independent directors as defined in Rule 5605(c)(2) of the National Association of Securities Dealers’ Marketplace Rules of the Nasdaq Stock Market (the “NASDAQ Rules”), which includes the enhanced criteria specifically required for audit committee members.
 
The Board of Directors has determined that Mr. Gallagher meets the standard of an “audit committee financial expert,” as defined in Item 407(d)(5) of Regulation S-K.
 
ITEM 11. EXECUTIVE COMPENSATION
 
Compensation Discussion and Analysis

Overview of Compensation Policy
 
The Compensation Committee is responsible for establishing, implementing, and monitoring the Company’s compensation strategy and policy and reviewing and recommending for the approval of the full Board of Directors the compensation for the named executive officers of the Company.  Among its principal duties, the Compensation Committee ensures that the total compensation of the named executive officers is fair, reasonable and competitive.  For purposes herein, “named executive officers” shall have the meaning given to such term in the Summary Compensation Table below.
 
Objectives and Policies of Compensation
 
The primary objective of the Company’s compensation policy, including the executive compensation policy, is to help attract and retain qualified, energetic managers who are enthusiastic about the Company’s mission and products. The policy is designed to reward the achievement of specific annual and long-term strategic goals, aligning executive remuneration with company growth and shareholder value. In addition, the Board of Directors strives to promote an ownership mentality among key managers.
 
Setting Executive Compensation
 
The compensation policy is designed to reward the named executives officers based on both individual and Company performance.  In measuring named executive officers’ contribution to the Company, the Compensation Committee considers numerous factors including the named executive officer’s individual efforts, Company’s growth and financial performance as measured by revenue and earnings before interest and taxes of named executive officers among other key performance indicators.
 
48

 
Regarding most compensation matters, management provides recommendations to the Compensation Committee; however, the Compensation Committee does not delegate any of its functions to others in recommending compensation of executive officers to the Board of Directors.  The Compensation Committee periodically engages outside compensation consultants with respect to executive and/or director compensation matters.
 
Stock price performance has not been a factor in determining annual compensation because the price of the Company’s common stock is subject to a variety of factors outside of management’s control.  The Company does not subscribe to an exact formula for allocating between cash and non-cash compensation or allocating between incentive or performance based compensation and non-performance compensation, each of which is determined on a case by case basis, balancing the need to offer competitive base salaries, with the goal of incentivizing executives to contribute to the Company’s growth.  A portion of total compensation for each named executive officer, other than the compensation of the Chief Financial Officer and the Senior Vice President, Marketing and Program Development, is performance-based, taking into consideration the nature of each executive’s position and the opportunity to contribute to realizing the Company’s performance targets.  Historically, the majority of the performance based compensation for executives has been in the form of equity incentives in order to better align the goals of executives with the goals of shareholders.
 
Elements of Company’s Compensation Plan
 
The principal components of compensation for the Company’s named executive officers are:
 
 
·
base salary
 
 
·
nonperformance-based stock compensation
 
 
·
performance-based incentive stock compensation
 
Base Salary
 
The Company provides named executive officers and other employees with base salaries to compensate them for services rendered during the fiscal year. Base salary ranges for named executive officers are determined for each executive based on his or her position and responsibility.
 
During its review of base salaries for executives, the Compensation Committee primarily considers:
 
 
·
Comparable salaries of executives of similar positions employed by companies of similar size as the Company;
 
 
·
Internal review of the executives’ compensation, both individually and relative to other officers; and
 
 
·
Past performance of the executive.
 
Salary levels are typically evaluated annually as part of the Company’s performance review process, as well as upon a promotion or other change in job responsibility, but are usually set at the time of execution of the applicable employment contracts.  Employment contracts for named executive officers range between 2-5 years in length and usually provide for a graduated increase in base salary.
 
49

 
Non Performance-Based Stock Compensation
 
As part of executing employment agreements with its named executive officers, the Company has granted stock options and made restricted stock grants to its named executive officers.  The restricted stock grant shares vest over time, subject to the condition that the executive is employed by the Company at particular yearly intervals.  Holders of restricted stock generally have the right to exercise all rights, powers and privileges of a holder of Common Stock with respect to the restricted shares, including the right to vote, receive stock or cash dividends (but subject to forfeiture with respect to unvested shares), participate in stock splits or other recapitalizations and exchange such shares in a merger, consolidation or other reorganization. These grants are made to encourage longevity of service and to provide the executives with an ownership interest in the Company.  The amount of shares granted is determined based on revenue and earnings before interest and taxes (“EBIT”) thresholds.
 
The majority of the stock options granted by the Board of Directors vest immediately and have terms anywhere from five to ten years, although since 2005, all options have been granted with a five year term.  Vesting and exercise rights cease 90 days after the termination of employment for executives.  Prior to the exercise of an option, the holder has no rights as a shareholder, including voting rights, with respect to the shares subject to such option.
 
Performance-Based Incentive Stock Compensation
 
The Company’s stock and option plans give the Compensation Committee the ability to design stock-based incentive compensation programs to promote high performance and achievement of corporate goals, encourage the growth of shareholder value and allow key employees to participate in the long-term growth and profitability of the Company.
 
For stock-based programs, the Compensation Committee may recommend granting to participants stock, stock options and stock appreciation rights, which are the only non-cash incentives currently approved by the shareholders of the Company.  In granting these stock, stock options and stock appreciation rights, the Compensation Committee recommends parameters such as vesting schedules and terms of the grants.
 
Equity award levels are determined based on the Company’s assessment of the named executive officer’s contribution to the achievement of the Company’s performance targets, and vary among executives based on their positions within the Company.  These awards are granted or approved at the Board of Directors’ regularly or special scheduled meeting.  Stock options are awarded, depending on the plan under which they are awarded, either (i) at the closing price of the Company’s common stock or (ii) the average of the highest and lowest sales price per share of the Company’s common stock, each as reported by NASDAQ on the date of the grant,.
 
Equity awards to executives are generally granted or determined at the time of the execution of the applicable employment agreement.
 
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Individual Compensation Considerations
 
With respect to each of the named executive officers, in additional to the general considerations described above, the Compensation Committee evaluated the following criteria in determining such executive’s compensation structure:
 
Jack Rhian, President and Chief Executive Officer
 
In 2005, when Mr. Rhian was President and Chief Operating Officer, the Compensation Committee recommended that Mr. Rhian’s pay structure should be comprised of a (i) base salary, (ii) performance based stock compensation and (iii) non-performance stock compensation.  In light of Mr. Rhian’s past and future position with the Company as President and Chief Operating Officer, the committee felt that since Mr. Rhian would be responsible for overseeing the Company’s overall performance, a significant portion of his compensation should be based on Company performance criteria.  In recommending the specific performance criteria, the Compensation Committee determined that the award should primarily be based on EBIT, which it believes is the best indicator of the Company’s overall performance. In addition, to provide incentive to Mr. Rhian to remain with the Company, the Compensation Committee also recommended compensating Mr. Rhian with non-performance shares which would vest annually over the term of his employment agreement.
 
In determining the various levels of performance targets, the Compensation Committee considered the following metrics:
 
 
·
Evaluation of past individual performance and expected future contribution.
 
 
·
A review of compensation packages with comparable companies.
 
 
·
Use of an outside third party consultant
 
 
·
Overall past performance and desired future performance of the Company
 
Frederic S. Siegel, Executive Vice President
 
In 2007, the Compensation Committee recommended that Mr. Siegel’s pay structure, be comprised of a (i) base salary, (ii) performance based stock and cash compensation and (iii) non-performance stock compensation.  Due to Mr. Siegel’s overall responsibility for the operating results of the Company’s HSMS segment, including delivery of top line and pre-tax profit, the Compensation Committee believed that a portion of his compensation should be based on Company performance targets. As part of this structure, the Compensation Committee also recommended to reduce the base salary earned by Mr. Siegel in 2005 and 2006 in order to appropriately balance the allocation between performance based and non-performance based compensation. In recommending the specific performance criteria, the Compensation Committee determined that the performance incentives should be broken out into three areas; (i) HSMS revenue growth, (ii) HSMS EBIT growth and (iii) total Company EBIT growth, with the majority of the performance incentive being weighted towards the first two criteria.  In addition, to provide incentive to Mr. Siegel to remain with the Company, the Compensation Committee recommended compensating Mr. Siegel with non-performance shares which would vest annually over the term of his employment agreement.
 
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In determining the various levels of performance targets, the Compensation Committee considered the following metrics:
 
 
·
Evaluation of past individual performance and expected future contribution.
 
 
·
A review of compensation packages with comparable companies.
 
 
·
Use of an outside third party consultant
 
Overall past performance and desired future performance in the HSMS segment as well as the Company
 
Richard Rallo, Chief Financial Officer, Chief Operating Officer of the HSMS division and Secretary
 
In 2005, and again in 2008, in connection with the Company’s entry into a new employment agreement with Mr. Rallo (which is described below in more detail), the Compensation Committee recommended that Mr. Rallo’s pay structure, who is the, be comprised of a base salary and non-performance stock compensation.  Due to his unique position as Chief Financial Officer, the Compensation Committee did not believe it was appropriate to provide performance based compensation as part of Mr. Rallo’s pay structure. In addition, to provide incentive to Mr. Rallo to remain with the Company, the Compensation Committee recommended compensating Mr. Rallo with non-performance shares which would vest annually over the term of his employment agreement.
 
In determining the structure of Mr. Rallo’s compensation, the Compensation Committee considered the following metrics:
 
 
·
Evaluation of past individual performance and expected future contribution.
 
 
·
A review of compensation packages with comparable companies.
 
 
·
Use of an outside third party consultant
 
Randi Baldwin, Senior Vice President, Marketing and Program Development
 
In 2006 and again in 2009, the Compensation Committee recommended that Ms. Baldwin’s pay structure, be comprised of a base salary and non-performance stock option compensation.  Due to her position, the Compensation Committee did not believe it was appropriate to provide performance based compensation as part of Ms. Baldwin’s pay structure.
 
In determining the structure of Ms. Baldwin’s compensation, the Compensation Committee considered the following metrics:
 
 
·
Evaluation of past individual performance and expected future contribution.
 
 
·
A review of compensation packages with comparable companies.
 
 
·
Use of an outside third party consultant
 
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Retirement and Other Benefits
 
All employees in the United States are eligible to participate in the Company’s 401(k) Retirement Plan.
 
401(k) Retirement Plan
 
In 1997, the Company instituted a 401(k) Plan covering substantially all full-time employees with at least six months of service. Under the Plan, employees may elect to defer up to 15% of compensation (subject to certain limitations). Matching contributions are discretionary and may be contributed at the option of the Company.  The Company currently matches 15% of up to 4% of the employee contributions. In addition, the Company may make an annual discretionary profit-sharing contribution. Employee contributions, Company matching contributions and related earnings are always 100% vested.
 
Accounting and Tax Considerations
 
Beginning on January 1, 2006, the Company began accounting for stock-based payments in accordance with the requirements of Accounting Standards Codification (“ASC”) Topic 718 (formerly SFAS 123(R)).
 
The Company’s equity grant policy has been impacted by the implementation of ASC Topic 718.  Under this accounting pronouncement, the Company is required to value unvested stock options granted prior to the adoption of ASC Topic 718 under the fair value method and expense those amounts in the income statement over the stock option’s remaining vesting period.
 
Section 162(m) of the Internal Revenue Code restricts deductibility of executive compensation paid to the Company’s chief executive officer and each of the four other most highly compensated executive officers holding office at the end of any year to the extent such compensation exceeds $1,000,000 for any of such officers in any year and does not qualify for an exception under Section 162(m) or related regulations.  The Board of Directors’ policy is to qualify its executive compensation for deductibility under applicable tax laws to the extent practicable. Income related to stock and stock options generally qualifies for an exemption from these restrictions imposed by Section 162(m). In the future, the Board of Directors will continue to evaluate the advisability of qualifying its executive compensation for full deductibility.
 
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SUMMARY COMPENSATION TABLE

The following table includes information concerning compensation for the year ended December 31, 2009, 2008 and 2007 with respect to our Chief Executive Officer, Chief Financial Officer, and the Company’s two other most highly compensated executive officers at the end of the last completed fiscal year (the “named executive officers”).
 
Name and Principal Position
 
Year
 
Salary ($)
   
Bonus ($)
   
Stock Awards(1) ($)
   
Option Awards ($)
   
Non-Equity Incentive Plan Compensation ($)
   
All Other Compensation ($)
   
Total ($)
 
Jack Rhian,
 
2009
  $ 300,000       -     $ -       -       -     $ 13,966 (3)   $ 313,966  
President and
 
2008
  $ 280,000       -     $ -       -       -     $ 13,688 (3)   $ 293,688  
Chief Executive
 
2007
  $ 260,000       -     $ -       -       -     $ 13,558 (3)   $ 273,558  
Officer
                                                           
                                                             
Frederic Siegel,
 
2009
  $ 210,000       -     $ -       -     $ 114,279     $ 13,249 (4)   $ 337,528  
Executive
 
2008
  $ 200,000       -     $ -       -     $ 30,929     $ 12,599 (4)   $ 243,528  
Vice President
 
2007
  $ 190,000       -     $ 547,400 (2)     -     $ 5,253     $ 12,046 (4)   $ 754,699  
   
 
                                                       
Richard Rallo,
 
2009
  $ 215,000     $ 10,000     $ 91,140 (7)   $ 35,289 (7)(8)     -     $ 12,638 (5)   $ 364,067  
Chief Financial
 
2008
  $ 200,000       -     $ -       -       -     $ 10,773 (5)   $ 210,773  
Officer and Chief
 
2007
  $ 185,000     $ 5,000     $ 21,390 (9)     -       -     $ 10,708 (5)   $ 222,098  
Operating Officer
                                                           
of the HSMS
                                                           
Division
                                                           
                                                             
Randi Baldwin,
 
2009
  $ 162,500     $ 5,000       -     $ 25,186 (10)      -     $ 10,008 (6)   $ 202,694  
Senior Vice
 
2008
  $ 147,667       -       -       -       -     $ 9,288 (6)   $ 156,955  
President,
 
2007
  $ 141,167     $ 10,100     $ 21,390 (9)             -     $ 9,247 (6)   $ 181,904  
Marketing and
                                                           
Program
                                                           
Development
                                                           
 

(1)
The amounts in the “Stock Awards” column reflect the grant date fair value of stock awards granted in accordance with ASC Topic 718 for the listed fiscal year. In accordance with current SEC disclosure requirements, stock awards for fiscal 2008 and fiscal 2007, previously reported as amounts recognized, or “expensed,” for the fiscal year, are now being reported above as grant date fair values. Amount of stock awards which have been granted prior to 2007 and are being expensed over the last three fiscal years, are not reflected in the table as the transition rules only look back three years.
   
(2)
Represents the stock grants of 22,000 time-vested common shares and 46,000 performance based common shares and a grant date fair value stock price of $8.05.  The time-vested shares vest equally at 5.500 common shares per annum from December 31, 2007 to December 31, 2010.  With respect to the performance based shares, up to 11,500 common shares could be earned per annum if certain performance threshold are met.
   
(3)
Includes auto stipend of $12,200, $12,000 and $12,000 for 2009, 2008 and 2007 and employer 401(k) contribution of $1,796, $1,668 and $1,558 in 2009, 2008 and 2007, respectively.
   
(4)
Includes auto stipend of $12,495, $11,400 and $11,400 for 2009, 2008 and 2007 and employer 401(k) contribution of $754, $1,199 and $646 in 2009, 2008 and 2007, respectively.
   
(5)
Includes auto stipend of $11,400, $9,600 and $9,600 for 2009 and 2008 and 2007 and employer 401(k) contribution of $1,238, $1,173 and $1,086 in 2009, 2008 and 2007, respectively.
 
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(6)
Includes auto stipend of $9,000, $8,400 and $8,400 for 2009, 2008 and 2007 and employer 401(k) contribution of $1,008, $888 and $847 in 2009, 2008 and 2007, respectively.
   
(7)
The amounts reported in the “Option Awards” column represent the grant date fair value of stock option awards granted in accordance with ASC Topic 718 for the listed fiscal year. In accordance with current SEC disclosure requirements, stock option awards for fiscal 2008 and fiscal 2007, previously reported as amounts recognized, or “expensed,” for the fiscal year, are now being reported above as grant date fair values.
   
(8)
On November 13, 2009, Mr. Rallo waived 9,500 shares of restricted stock which, in January 2009, had been granted inadvertently in excess of the 2005 Stock Option Plan’s individual share limit for Mr. Rallo, and which had not yet vested.  On the same date, the Board granted to Mr. Rallo options to purchase up to 21,700 shares of common stock under the Company’s 2000 Stock Option Plan.  The grant date fair value of the cancelled shares of restricted stock were $41,230 and the newly granted stock options were $35,289. 
   
(9)
 Represents 3,000 shares of stock issued to both Mr. Rallo and Ms. Baldwin at a fair value price of $7.13 per common share.
   
(10) On June 25, 2009, the Board granted Ms. Baldwin options to purchase up to 15,000 shares of common stock under the Company’s 2000 Stock Option Plan as part of Ms. Baldwin’s executed employment agreement.

Grants of Plan-Based Awards

The following table provides information concerning the long-term equity incentive awards made to each of the Named Executive Officers in fiscal 2009, which include restricted stock and stock option grants.  All grants of restricted stock have been made under the Company’s the Company’s 2005 Incentive Plan.  For a complete understanding of the table, please read the “Narrative Disclosure to Summary Compensation Table and Grants of Plan-Based Awards” following the table. There can be no assurances that the Grant Date Fair Value of restricted stock and option awards will ever be realized.
 
 
 

                             
All Other
   
All Other
         
                             
Stock
   
Option
     
Grant
 
                             
Awards
   
Awards
 
Exercise
 
Date Fair
 
                             
Number
   
Number of
 
or Base
 
Value of
 
           
Estimated future payouts under
   
of Shares
   
Securities
 
Price of
 
Stock and
 
  
         
equity incentive plan awards
   
of Stock
   
Underlying
 
Option
 
Options
 
   
Appr.
 
Grant
 
Threshold
   
Target
   
Maximum
   
or Units
   
Options
 
Awards
 
Awards
 
Name  
 
Date
 
Date  
   
(#)
     
(#)
     
(#)
     
(#)
     
(#)
 
($/Sh)
 
($)
 
 Jack Rhian
 
1/01/06
 
1/01/06
                            10,000 (2)             $ 60,000  
   
1/01/06
 
1/01/06
    2,000 (4)     16,000 (5)     18,000 (6)                     $ 108,000  
Frederic Siegel
 
4/11/07
 
4/11/07
                            5,500 (3)             $ 44,275  
   
4/11/07
 
4/11/07
    500 (7)     8,500 (8)     11,500 (9)                     $ 92,575  
Richard Rallo
 
1/19/09
 
1/19/09
                            21,500 (10)             $ 93,310  
   
11/13/09
 
11/13/09
                                    21,700 (10)
     $   5.88
  $ 35,289  
Randi Baldwin
 
6/25/09
 
6/25/09
                                    15,000 (11)
     $   5.72
  $ 25,186  
 

 
(1)
The amounts in the “Grant Date Fair Value of Stock and Stock Option Awards” column reflect  represent the grant date fair value of the applicable award as of the date of grant in accordance with U.S. GAAP for the listed fiscal year. In accordance with current SEC disclosure requirements, stock awards for fiscal 2008 and fiscal 2007, previously reported as amounts recognized, or “expensed,” for the fiscal year, are now being reported above as grant date fair values.
     
 
(2)
Represents stock granted subject to repurchase rights. The repurchase right lapsed with respect to 10,000 shares each on December 31, 2006, 2007, 2008 and 2009 and 10,000 shares will lapse on December 31, 2010.
 
55

 
 
(3)
Represents stock granted subject to repurchase rights. The repurchase right lapsed with respect to 5,500 shares each on December 31, 2007, 2008 and 2009 and 5,500 shares will lapse on December 31, 2010.
     
 
(4)
Represents the minimum amount of shares (2,000) that may be earned in December 31, 2010, based on the Company’s revenue increasing by 15% year over year for each such period.
     
 
(5)
Represents the total number of shares to be earned, assuming the Company’s revenue and EBIT growth equal to the growth experienced in 2009. 16,000 shares were earned for the year ended December 31, 2006.
     
 
(6)
Represents the total number of shares that can be awarded under the executive’s employment agreement if all of the highest performance thresholds are met.
     
 
(7)
Represents the minimum amount of shares (500) that may be earned in December 31, 2010, based on the Company’s HSMS EBIT being greater than 5% of the HSMS revenue.
     
 
(8)
Represents the total number of shares to be earned, assuming the Company’s EBIT growth is equal to the growth experienced in 2009. 8,500 shares were earned for the year ended December 31, 2009.
     
 
(9)
Represents the total number of shares that can be awarded under the executive’s employment agreement if all of the highest performance thresholds are met.
     
 
(10)
On November 13, 2009, Mr. Rallo waived 9,500 shares of restricted stock which, in January 2009, had been granted inadvertently in excess of the 2005 Stock Option Plan’s individual share limit for Mr. Rallo, and which had not yet vested.  On the same date, the Board granted to Mr. Rallo options to purchase up to 21,700 shares of common stock under the Company’s 2000 Stock Option.  The grant date fair value of the cancelled shares of restricted stock were $41,230 and the newly granted stock options were $35,289.
     
 
(11)
Represents stock options granted as part of Ms. Baldwin's executed employment agreement.
 
Narrative Disclosure to Summary Compensation Table and Grants of Plan-Based Awards
 
On November 11, 2005, we entered into an employment agreement with Jack Rhian, under which he is employed for a period of five years beginning on January 1, 2006 as our President and Chief Operating Officer.  Subsequently, effective January 1, 2007, Mr. Rhian was appointed as our Chief Executive Officer.  Mr. Rhian’s employment agreement provides for the following base salary amounts: $240,000 per annum, for the period beginning January 1, 2006 and ending December 31, 2006; $260,000 per annum, for the period beginning January 1, 2007 and ending December 31, 2007; $280,000 per annum, for the period beginning January 1, 2008 and ending December 31, 2008; $300,000 per annum, for the period beginning January 1, 2009 and ending December 31, 2009; and $300,000 per annum, for the period beginning January 1, 2010 and ending December 31, 2010.
 
In connection with his employment agreement, on January 20, 2006, we entered into a stock purchase agreement with Mr. Rhian.  Pursuant to this stock purchase agreement, Mr. Rhian was granted, under the Company’s 2005 Incentive Plan, 50,000 shares of restricted common stock subject to a repurchase right in our favor.  We have the right to repurchase the shares for $.01 per share if Mr. Rhian ceases to be employed by us. The repurchase right lapsed with respect to (i) 10,000 shares on December 31, 2006, (ii) 10,000 shares on December 31, 2007, (iii) 10,000 shares on December 31, 2008, and (iv)10,000 shares on December 31, 2009, and lapses with respect to 10,000 shares on December 31, 2010, subject to the condition that Mr. Rhian remains employed by us on such date; provided, however, that in the event of a change in control (as defined in Mr. Rhian’s employment agreement) if we or our successor pursuant to such change in control, as applicable, and Mr. Rhian either agree to continue the employment agreement or to enter into a new employment agreement mutually acceptable to us or our successor and Mr. Rhian in lieu of his current employment agreement, then any such shares which remain unvested, will vest immediately.
 
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In addition, Mr. Rhian is entitled to the following bonus compensation stock grants: (i) up to 80,000 , based on meeting or exceeding EBIT (as set forth in our audited financial statements for the applicable fiscal year) performance targets, as described below, and (ii) 2,000 shares of common stock per year, for a total of up to 10,000 shares of common stock over the employment period, based on our total revenues, as set forth in our audited financial statements for the applicable fiscal year, meeting or exceeding an amount equal to at least 115% of the Company’s total revenues for the prior fiscal year.
 
EBIT Targets For 2006 – 2010

EBIT growth over prior fiscal year
 
# of Shares
     
15.0 – 17.49%
 
8,000 shares
17.5 – 19.99%
 
9,000 shares
20.0 – 22.49%
 
10,500 shares
22.5 – 24.99%
 
13,000 shares
25.0% - or more
 
16,000 shares

On March 30, 2009, the Company and Mr. Rhian entered into an amendment to Mr. Rhian’s employment agreement. The amendment clarified certain computations in connection with the calculation of the performance based formula for certain stock awards by which Mr. Rhian could make up, in a subsequent year, a failure to have met the performance threshold in a prior year. It also clarified the effect of certain non-operational adjustments on the formula.
 
For the fiscal year ended December 31, 2009, 2008 and 2007, our EBIT growth (reduction) was 79% (13)% and 22%, respectively and our year over year revenue growth for 2007 exceeded 115%, while in 2009 and 2008 it did not exceed this threshold.  Based on meeting the EBIT growth over prior fiscal year target for 2009, Mr. Rhian is entitled to 16,000 bonus shares.
 
Mr. Rhian was not entitled to any bonus shares in 2008.  Based on 2007 results, Mr. Rhian was entitled to 12,500 bonus shares.  On December 27, 2007, Mr. Rhian elected to forfeit 6,000 of these shares.
 
On May 29, 2007, we entered into a four year employment agreement, commencing as of January 1, 2007, under which Mr. Frederic Siegel is employed as our Executive Vice President. Mr. Siegel’s employment agreement provides for the following base salary amounts:  $190,000 in 2007, $200,000 in 2008, $210,000 in 2009 and $220,000 in 2010.  We also agreed to grant to Mr. Siegel 5,500 shares of restricted common stock to vest, subject to the condition that Mr. Siegel is employed by us at the applicable date, as follows: 5,500 shares on each of December 31, 2007, 2008, 2009 and 2010.  Of these shares, 16,500 have vested as of December 31, 2009.  In the event of a Change in Control (as defined in Mr. Siegel’s employment agreement), if we or our successor pursuant to such change in control, as applicable, and Mr. Siegel either agree to continue the employment agreement or to enter into a new employment agreement mutually acceptable to us or our successor and Mr. Siegel in lieu of his current employment agreement, then any such shares which remain unvested, will vest immediately.
 
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In addition, Mr. Siegel will be eligible to receive additional bonuses payable in cash and shares of our common stock based on certain revenue and EBIT targets, as set forth below:
 
(i) a cash bonus equal to one of the following percentages of the dollar amount of yearly revenue growth in excess of 7% in the our Health and Safety Monitoring Systems (“HSMS”) segment for each of the fiscal years ending December 31, 2007, 2008, 2009 and 2010: 2%, if the HSMS revenue grows by more than 7% but less than 10%; 3%, if the HSMS revenue grows by 10% or more but less than 13%; 4.25%, if the HSMS revenue grows by 13% or more but less than 16%; 5.75%, if the HSMS revenue grows by 16% or more but less than 19%; 7.5%, if the HSMS revenue grows by 19% or more.
 
           (ii) a cash bonus equal to one of the following percentages of EBIT from our HSMS segment for each of the fiscal years ending December 31, 2007, 2008, 2009 and 2010, plus one of the following number of shares: 2% plus 500 shares, if the HSMS EBIT equals to 5% or more but less than 6% of the HSMS revenues for the applicable year; 2.5% plus 1,000 shares, if the HSMS EBIT equals to 6% or more but less than 7% of the HSMS revenues for the applicable year; 3.0% plus 1,500 shares, if the HSMS EBIT equals to 7% or more but less than 8% of the HSMS revenues for the applicable year; 3.5% plus 2,000 shares, if the HSMS EBIT equals to 8% or more but less than 9% of the HSMS revenues for the applicable year; 4.0% plus 2,500 shares, if the HSMS EBIT equals to 9% or more but less than 10% of the HSMS revenues for the applicable year; 4.5% plus 3,000 shares, if the HSMS EBIT equals to 10% or more of the HSMS revenues for the applicable year; and
 
(iii) one of the following number of shares based on the year-over-year growth of our  EBIT on a consolidated basis for each of the fiscal years ending December 31, 2007, 2008, 2009 and 2010: 3,000 shares, if EBIT grows by 15% or more but less than 17.5%; 4,000 shares, if EBIT grows by 17.5% or more but less then 20%; 5,250 shares, if EBIT grows by 20% or more but less than 22.5%; 6,500 shares, if EBIT grows by 22.5% or more but less than 25%; and 8,500 shares, if EBIT grows by 25% or more.
 
To the extent that the number of shares earned pursuant to paragraph (ii) and (iii) above exceed 37,500 (the number of shares in the Company’s 2005 Incentive Plan currently reserved for Mr. Siegel’s performance based grants), the grant of any such excess shares are subject to shareholder approval prior to issuance.
 
On March 30, 2009, the Company and Mr. Frederic Siegel entered into an amendment to Mr. Siegel’s employment agreement. The amendment provided for the disregarding of one-time non-operational events in the year following the year in which the one-time non-operational event occurred, in calculating the amounts due under certain of Mr. Siegel’s performance based stock awards.

For the fiscal year ended December 31, 2009, 2008 and 2007, our EBIT growth (reduction) was 79% (13)% and 22%, respectively.  Based on meeting the EBIT growth over prior fiscal year target for 2009, Mr. Siegel is entitled to 8,500 bonus shares.  Additionally, for the fiscal year ended December 31, 2009 our HSMS segment EBIT, as a percentage of HSMS revenues, was 13%; therefore, Mr. Siegel was entitled to receive a cash bonus and bonus shares in 2009.  Based upon the agreed to methodologies, Mr. Siegel was entitled to a cash bonus of $114,729 and a stock bonus of 3,000 shares. For the fiscal year ended December 31, 2009, our HSMS segment revenue grew 5.6%, which was below the 7% threshold and; therefore, Mr. Siegel was not entitled to an additional cash bonus.

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For the year ended December 31, 2008, our HSMS segment revenue grew 12.9 percent; therefore, Mr. Siegel was entitled to a cash bonus of $30,929. Based on agreed to methodologies, the EBIT target for HSMS was not realized in 2008 and Mr. Siegel was not entitled to an additional cash bonus or bonus shares in 2008 in connection with the EBIT target for HSMS.  In 2008, Mr. Siegel was not entitled to any bonus shares as our year over year consolidated EBIT growth for 2008 over 2007 did not exceed the 115% threshold.
 
For the fiscal year ended December 31, 2007, our HSMS segment revenue grew 8.7 percent; therefore, Mr. Siegel was entitled to a cash bonus of $5,253.  Additionally, for the fiscal year ended December 31, 2007 our EBIT growth was 22%; therefore, Mr. Siegel was entitled to 5,250 bonus shares in 2007.  However, based on agreed to methodologies, the EBIT target for HSMS was not realized in 2007 and Mr. Siegel was not entitled to a cash bonus or bonus shares in 2007 in connection with the EBIT target for HSMS.
 
On January 20, 2006, we entered into an employment agreement with Richard Rallo (the “2006 Rallo Agreement”), under which he was employed for a period of three years, beginning on January 1, 2006, as our Chief Financial Officer.  The 2006 Rallo Agreement expired on December 31, 2008.  It provided for the following base salary amounts: $170,000 per annum, for the period beginning January 1, 2006 and ending December 31, 2006; $185,000 per annum, for the period beginning January 1, 2007 and ending December 31, 2007; and $200,000 per annum, for the period beginning January 1, 2008 and ending December 31, 2008. The 2006 Rallo Agreement was terminable upon certain specified events constituting cause, and in certain circumstances upon a change in control.
 
In connection with the 2006 Rallo Agreement, on January 20, 2006, we entered into a stock purchase agreement with Mr. Rallo.  Pursuant to this stock purchase agreement, Mr. Rallo was granted 10,000 shares of restricted common stock subject to a repurchase right in our favor.  We had the right to repurchase the shares for $.01 per share if Mr. Rallo ceased to be employed by us.  The repurchase right lapsed with respect to (i) 2,500 shares on December 31, 2006, (ii) 3,500 shares on December 31, 2007, and (iii) 4,000 shares on December 31, 2008.
 
On January 19, 2009, after the expiration of the 2006 Rallo Agreement, we entered into a new employment agreement with Richard Rallo (the “2009 Rallo Agreement”), under which Mr. Rallo’s employment will be continued for a term of 3 years, commencing January 1, 2009.  Mr. Rallo is continuing in his current role as the Company’s Chief Financial Officer and also assumed the role of the Chief Operating Officer of the HSMS Division.
 
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Under the 2009 Rallo Agreement, Mr. Rallo is entitled to receive the following base salary amounts: $215,000 per annum, for the period beginning January 1, 2009 and ending December 31, 2009; $232,500 per annum, for the period beginning January 1, 2010 and ending December 31, 2010; and $250,000 per annum, for the period beginning January 1, 2011 and ending December 31, 2011.  The 2009 Rallo Agreement is terminable upon certain specified events constituting Cause (as defined in the 2009 Rallo Agreement) and in certain circumstances upon a Change in Control (as defined in the 2009 Rallo Agreement).  The 2009 Rallo Agreement is also terminable by the Company without Cause, in which case Mr. Rallo shall be entitled to receive all of the salary and stock compensation provided for in the 2009 Rallo Agreement, as described below under “Potential Payments upon Termination or Change-in-Control.”
 
In connection with the 2009 Rallo Agreement, on January 19, 2009, we entered into a stock purchase agreement with Mr. Rallo.  Pursuant to this stock purchase agreement, Mr. Rallo was granted 21,500 shares of restricted common stock subject to a repurchase right in our favor.  Not long after these shares were granted, the Company discovered it had inadvertently granted 9,500 shares in excess of Mr. Rallo’s individual 50,000 share limit under the Company’s 2005 Stock Incentive Plan, of which 1,500 shares were to vest on December 31, 2010 and 8,000 shares were to vest on December 31, 2011 (the “Excess Shares”).  As a result, the grant of the Excess Shares has been cancelled and Mr. Rallo has agreed in writing to waive any and all rights with respect to the Excess Shares.
 
On November 13, 2009, the Board of Directors of the Company approved a grant to Mr. Rallo the Company’s Chief Financial Officer, under the Company’s 2000 Stock Option Plan (the “2000 SOP”), of options to purchase 3,426 shares of Common Stock, vesting on December 31, 2010, and options to purchase 18,274 shares of the Company’s Common Stock, vesting on December 31, 2011 (which vesting is subject to continued employment on the date of vesting, in accordance with the 2000 SOP and the other terms and conditions of the 2009 Rallo Agreement.  These options have a per share exercise price of $5.88.  The grant of these options was made to replace, and to provide incentive compensation with equivalent value to the Excess Shares.  The 2000 SOP does not contain any individual grant limits.
 
With respect to the remaining 12,000 shares of restricted common stock granted in 2009, we have the right to repurchase the shares for $.01 per share if Mr. Rallo ceases to be employed by us.  The repurchase right lapsed with respect to 6,500 shares on December 31, 2009, and will lapse with respect to5,500 shares on December 31, 2010, subject to the condition that Mr. Rallo remains employed by us on each such applicable date; provided, however, that in the event of a change in control (as defined in the 2009 Rallo Agreement) if we or our successor pursuant to such change in control, as applicable, and Mr. Rallo either agree to continue his current employment agreement or to enter into a new employment agreement mutually acceptable to us or our successor and Mr. Rallo in lieu of his current employment agreement, then any such shares which remain unvested, will vest immediately.
 
On November 15, 2006, we entered into an employment agreement with Randi Baldwin (the “2006 Baldwin Agreement”), under which we agreed to employ her for a period of three years, beginning on November 1, 2006, as our Vice President, Communications and Marketing.  The 2006 Baldwin Agreement provided for the following base salary amounts: $140,000 per annum, for the period beginning November 1, 2006 and ending October 31, 2007; $147,000 per annum, for the period beginning November 1, 2007 and ending October 31, 2008; and $155,000 per annum, for the period beginning November 1, 2008 and ending October 31, 2009.  The 2006 Baldwin Agreement was only terminable upon certain specified events constituting cause, and in certain circumstances upon a change in control.
 
60

 
On June 25, 2009, we entered into an employment agreement with Ms. Baldwin (the “2009 Baldwin Agreement”), under which Ms. Baldwin’s employment will be continued for a term of three years, commencing as of July 1, 2009.  The 2009 Baldwin Agreement supersedes the 2006 Baldwin Agreement as of such effective date.  Ms. Baldwin will continue in her current role as the Company’s Senior Vice President, Marketing and Program Development.  The 2009 Baldwin Agreement provides for the following base salary amounts: $170,000 per annum, for the period beginning July 1, 2009 and ending June 30, 2010; $180,000 per annum, for the period beginning July 1, 2010 and ending June 30, 2011; and $190,000 per annum, for the period beginning July 1, 2011 and ending June 30, 2012.  The 2009 Baldwin Agreement is terminable by the Company upon certain specified events constituting Cause (as defined in the 2009 Baldwin Agreement) without payment of severance.  The 2009 Baldwin Agreement is also terminable by the Company without Cause and in certain circumstances upon a Change in Control (as defined in the 2009 Baldwin Agreement), in which case Ms. Baldwin is entitled to receive certain severance and benefits related payments, as described below under “Potential Payments upon Termination or Change-in-Control.”
 
Pursuant to the 2009 Baldwin Agreement, Ms. Baldwin was granted, subject to the terms of the Company’s 2000 Stock Option Plan and the applicable stock option agreement under such plan, options to purchase 4,000 shares of the Company’s common stock, vesting on July 1, 2009, options to purchase 5,000 shares of the Company’s common stock, vesting on July 1, 2010, and options to purchase 6,000 shares of the Company’s common stock, vesting on July 1, 2011.  These stock options will be exercisable for a five year term from the date of grant, and will have an exercise price equal to the fair market value of the Company’s common stock on the applicable date of grant, as determined in accordance with the 2000 Stock Option Plan.  Vesting is dependent on continued employment on the vesting date, as provided under the 2000 Stock Option Plan.
 
Dividend Payments to Named Executive Officers
 
On December 16, 2009, the Company announced that its Board of Directors had approved the payment of a special cash dividend of $0.10 (ten cents) per common share.  The dividend was paid on or about January 15, 2010 to all shareholders of record as of the close of business on December 28, 2009.  As stated above, all holders of restricted stock, including Mr. Rhian, Mr. Rallo and Mr. Fred Siegel, were eligible to receive, and received the cash dividend on their respective shares of restricted stock.  All dividends attributable to unvested shares are being held by the Company until such unvested shares are vested, and such dividends are no longer subject to forfeiture.
 
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OUTSTANDING EQUITY AWARDS AT FISCAL YEAR-END

The following table shows the number of shares covered by exercisable and unexercisable stock options and restricted stock grants held by our named executive officers on December 31, 2009.

   
Option Awards
 
Stock Awards
 
Name
 
Number of Securities Underlying Unexercised Options
(#)
Exercisable
(1)
   
Option Exercise Price
($)
 
Option Expiration Date
 
Number of Shares or Units of Stock that Have Not Vested
(#)(2)
   
Market Value of Shares or Units of Stock that Have Not Vested
($)(3)
   
Equity Incentive Plan Awards: Number of Unearned Shares, Units or Other Rights That Have Not Vested
(#)(4)
   
Equity Incentive Plan Awards: Market or Payout Value of Unearned Shares, Units or Other Rights That Have Not Vested
($)(3)
 
                                       
Jack Rhian
                  10,000     $ 66,300       36,000     $ 238,680  
      4,343     $ 2.87  
12/31/11
                               
      30,000     $ 3.25  
1/30/12
                               
      25,000     $ 3.50  
1/30/13
                               
      25,000     $ 4.00  
1/30/14
                               
      3,856     $ 2.30  
8/12/12
                               
      5,000     $ 2.29  
1/27/13
                               
                                                   
Frederic Siegel
                      5,500     $ 36,465       23,000     $ 152,490  
      25,000     $ 2.87  
12/31/11
                               
      8,252     $ 2.87  
12/31/11
                               
      4,827     $ 2.30  
8/12/12
                               
      6,400     $ 2.29  
1/27/13
                               
      13,917     $ 1.98  
4/08/13
                               
      65,530     $ 4.24  
5/27/14
                               
                 
 
                               
Richard Rallo
               
 
    5,500     $ 36,465                  
      5,088     $ 2.87  
12/31/11
                               
      10,000     $ 3.25  
1/30/12
                               
      3,038     $ 2.30  
8/12/12
                               
      3,800     $ 2.29  
1/27/13
                               
      30,000     $ 2.50  
11/14/13
                               
      5,000     $ 4.24  
5/27/14
                               
      25,000     $ 5.96  
12/07/10
                               
      21,700 (5)   $ 5.88  
11/13/14
                               
                 
 
                               
Randi Baldwin
    1,845     $ 2.87  
12/31/11
                               
      25,000     $ 3.64  
 3/12/12
                               
      2,135     $ 2.30  
8/12/12
                               
      2,200     $ 2.29  
1/27/13
                               
      4,000     $ 3.98  
3/25/14
                               
      12,500     $ 6.20  
12/29/10
                               
      7,500     $ 6.09  
11/14/11
                               
      15,000 (6)   $ 5.72  
 6/25/14
                               
 

(1)
All stock options were fully vested at December 31, 2009, except as noted otherwise in the footnotes below.
   
(2)
The 10,000 shares of restricted stock held by Mr. Rhian, the 5,500 shares of restricted stock held by Mr. Siegel, and the 5,500 shares of restricted stock held by Mr. Rallo, all vest on December 31, 2010.
   
(3)
Based on the closing market price of the Company’s common stock at the end of the last completed fiscal year ($6.63), multiplied by the number of shares reported.
   
(4)
Mr. Rhian may earn up to a potential maximum of 18,000 shares per year based on certain performance criteria as described in the Narrative Disclosure to Summary Compensation Table and Grants of Plan-Based Awards.  Mr. Siegel may earn up to a potential maximum of 11,500 shares per year based on certain performance criteria as described in the Narrative Disclosure to Summary Compensation Table and Grants of Plan-Based Awards.
   
(5)
Of these options held by Mr. Rallo, options to purchase 3,426 shares vest on December 31, 2010, and options to purchase 18,274 shares vest on December 31, 2011.
   
(6)
Of these options held by Ms. Baldwin, options to purchase 5,000 shares vest on July 1, 2010 and options to purchase 6,000 shares vest on July 1, 2011.

OPTION EXERCISES AND STOCK VESTED

The following table provides information on stock option exercises and vesting of stock grants with respect to each of our named executive officers during the fiscal year ended December 31, 2009.

2009
 
   
Option Awards
   
Stock Awards
 
Name
 
Number of Shares Acquired on Exercise
 (#)
   
Value Realized
On Exercise
 ($)(1)
   
Number of Shares Acquired on Vesting
 (#)
   
Value Realized on Vesting
 ($)(2)
 
Jack Rhian
    -       -       10,000     $ 66,300  
Fred Siegel
    -       -       5,500     $ 36,465  
Rich Rallo
    -       -       6,500     $ 43,095  
 

(1)
Based on the difference between the market price of the underlying securities at exercise and the exercise price of the options.
 
(2)
Based on the market value of the shares on the day of vesting.

Potential Payment Upon Termination or Change-in-Control
 
Unless Mr. Rhian is terminated for cause (as defined in his employment agreement), in the event that we do not offer Mr. Rhian to enter into a written employment agreement with terms and conditions no less favorable than substantially the same terms and conditions as his current employment agreement to begin immediately following the expiration of his current employment agreement, Mr. Rhian shall receive payment of base salary, based on the then applicable salary level, for a period of twelve (12) months from the date of the expiration of his current employment agreement.
 
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In the event of his death during the term of the employment agreement, Mr. Rhian’s estate or such other person as he designated will be entitled to receive his base salary for a period of one year from the date of his death.
 
In the event that Mr. Rhian should become disabled and be unable to perform his duties for a period of one hundred eighty (180) consecutive days or an aggregate of more than one hundred eighty (180) consecutive days in any 12 month period, we may terminate his employment agreement after the expiration of such period.
 
In addition, in the event there is a change in control (as defined in Mr. Rhian’s employment agreement) and Mr. Rhian’s employment with us is terminated within 180 days following such change in control without cause or through a constructive termination, then Mr. Rhian will be entitled to a lump sum cash payment equal to 2.99 times his average annual total compensation, as measured for the past 5 years, in lieu of any remaining obligations from us under his employment agreement.  Had such termination occurred on December 31, 2009, Mr. Rhian would have been entitled to receive a $777,400 payment as a result of such termination.
 
As described above, in the event of a change in control (as defined in Mr. Rhian’s employment agreement) if we or our successor in interest following such change in control, as applicable, and Mr. Rhian either agree to continue the employment agreement or to enter into a new employment agreement mutually acceptable to us or our successor and Mr. Rhian in lieu of his current employment agreement, then any shares of restricted stock which remain unvested, will vest immediately upon our or our successor’s mutual agreement with Mr. Rhian to continue his current employment agreement or to enter into a new employment agreement.
 
Unless Mr. Frederic Siegel is terminated for cause (as defined in Mr. Siegel’s employment agreement), in the event that the Company does not offer Mr. Siegel to enter into a written employment agreement with terms and conditions no less favorable that substantially the same terms and conditions as his current employment agreement to begin immediately following the expiration of his current employment agreement, Mr. Siegel shall receive payment of base salary, based on the then applicable salary level, for a period of twelve (12) months from the date of the expiration of his current employment agreement.
 
In the event of his death during the term of the employment agreement, Mr. Siegel’s estate or such other person as he designated will be entitled to receive his base salary for a period of one year from the date of his death.
 
In the event that Mr. Siegel should become disabled and be unable to perform his duties for a period of one hundred eighty (180) consecutive days or an aggregate of more than one hundred eighty (180) consecutive days in any 12 month period, the Company may terminate the employment agreement after the expiration of such period.
 
In addition, in the event there is a change in control (as defined in Mr. Siegel’s employment agreement) and Mr. Siegel’s employment with us is terminated within 180 days following such change in control without cause or through constructive termination, Mr. Siegel will be entitled to a lump sum payment equal to 2.99 times his average annual total compensation, as measured for the past 5 years, in lieu of any remaining obligations of the Company under his employment agreement.  Had such termination occurred on December 31, 2009, Mr. Siegel would have been entitled to receive a $598,000 payment as a result of such termination.
 
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As described above, in the event of a change in control, if we or our successor in interest following such change in control, as applicable, and Mr. Siegel either agree to continue the employment agreement or to enter into a new employment agreement mutually acceptable to us or our successor and Mr. Siegel in lieu of his current employment agreement, then any shares of restricted stock which remain unvested, will vest immediately.
 
Under the 2009 Rallo Agreement, unless Mr. Rallo is terminated for cause (as defined in the 2009 Rallo Agreement), in the event that the Company does not offer Mr. Rallo to enter into a written employment agreement with terms and conditions no less favorable than substantially the same terms and conditions as the 2009 Rallo Agreement to begin immediately following the expiration of the 2009 Rallo Agreement, Mr. Rallo will receive payment of base salary, based on the then applicable salary level, for a period of twelve (12) months, commencing seven (7) months following the date of the expiration of the 2009 Rallo Agreement.
 
Under the 2009 Rallo Agreement, in the event of Mr. Rallo’s death during the term of the 2009 Rallo Agreement, Mr. Rallo’s estate or such other person as he designated will be entitled to receive his base salary for a period of one year from the date of his death.
 
In the event that Mr. Rallo becomes disabled and is unable to perform his duties for a period of one hundred eighty (180) consecutive days or an aggregate of more than one hundred eighty (180) consecutive days in any 12 month period, we are entitled to terminate the 2009 Rallo Agreement after the expiration of such period
 
In addition, under the 2009 Rallo Agreement in the event that there is a Change in Control (as defined in the 2009 Rallo Agreement) and Mr. Rallo’s employment with the Company is terminated following such Change in Control under certain conditions, Mr. Rallo will be entitled to receive a lump sum payment equal to 2.99 times his average annual total compensation, as measured for the past 5 years, in lieu of any remaining obligations of the Company under the 2009 Employment Agreement.  Had such termination occurred on December 31, 2009, Mr. Rallo would have been entitled to receive a $547,170 payment as a result of such termination.
 
As described above, in the event of a Change in Control if we or our successor in interest following such change in control, as applicable, and Mr. Rallo either agree to continue his current employment agreement or to enter into a new employment agreement mutually acceptable to us or our successor and Mr. Rallo in lieu of his current employment agreement, then any shares of restricted stock held by him which remain unvested, will vest immediately upon our or our successor’s mutual agreement with Mr. Rallo to continue his current employment agreement or to enter into a new employment agreement.
 
Under the 2009 Baldwin Agreement, in the event Ms. Baldwin is terminated without cause (as defined in the 2009 Baldwin Agreement), and, in the event that we do not offer Ms. Baldwin to enter into a written employment agreement with terms and conditions no less favorable than substantially the same terms and conditions as the 2009 Baldwin Agreement to begin immediately following the expiration of such agreement, Ms. Baldwin will receive payment of base salary, based on the then applicable salary level, for a period of twelve (12) months from the date of the expiration of her current employment agreement.
 
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In the event of Ms. Baldwin’s death during the term of the 2009 Baldwin Agreement, Ms. Baldwin’s estate or such other person as she designated is entitled to receive her base salary for a period of one year from the date of her death.
 
In the event that Ms. Baldwin becomes disabled and is unable to perform her duties for a period of one hundred eighty (180) consecutive days or an aggregate of more than one hundred eighty (180) consecutive days in any 12 month period, we have the right to terminate the 2009 Baldwin Agreement after the expiration of such period.
 
In addition, under the 2009 Baldwin Agreement, in the event there is a change in control (as defined in the 2009 Baldwin Agreement) and Ms. Baldwin’s employment with us is terminated within 180 days following such change in control without cause or through a constructive termination, then Ms. Baldwin is entitled to the greater of (i) an amount equal to the remainder of her salary which would be payable through the expiration of the 2009 Baldwin Agreement or (ii) an amount equal to twelve (12) months of the salary in effect under that agreement at the time of such termination. In such event, we are also required to pay all health insurance benefits otherwise payable to Ms. Baldwin be paid for the greater of the otherwise remaining term of the 2009 Baldwin Agreement (notwithstanding termination) or twelve (12) months. Had such termination occurred on December 31, 2009, Ms. Baldwin would have been entitled to receive a $ $455,000 payment as a result of such termination.
 
DIRECTOR COMPENSATION
 
The table below shows the annual compensation for the Company’s non-employee directors during 2009.
 
Name
 
Fees Earned or Paid In Cash($)
   
Stock
Awards(1)
 ($)
   
Option
Awards
 ($)
   
Total
($)
 
Ronald Levin
    -     $ 37,550       -     $ 37,550  
Yacov Shamash Ph.D.
    -     $ 37,550       -     $ 37,550  
John S.T. Gallagher
    -     $ 37,550       -     $ 37,550  
Gregory Fortunoff (2)
    -     $ 33,050       -     $ 33,050  
 

(1)
Represents the compensation expense recognized for the fiscal year ended December 31, 2009 in accordance with ASC Topic 718 for restricted stock awards granted as long-term incentives pursuant to our Equity Compensation Plan.
 
(2)
Mr. Fortunoff’s compensation reflects his membership on fewer committees of the Board of Directors than Mr. Levin, Mr. Shamash and Mr. Gallagher.

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Narrative Disclosure to Director Compensation Table
 
We do not compensate our directors who are also employees for their service as directors.  Our non-employee directors receive yearly grants of restricted stock for their service as directors, with a value equivalent to the Black Scholes value of a grant of options to purchase 10,000 shares of common stock, as of the date of election to the Board of Directors at the annual meeting.  Each non-employee Director was granted 2,343 restricted shares of common stock upon their election at the 2009 annual meeting of shareholders.
 
In addition, in April 2007, the Company’s Board of Directors adopted a compensation plan for its non-employee directors which remained in effect through the end of fiscal 2009.  Under the plan, in addition to the yearly grant of restricted shares upon the election to the Board of Directors, each non-employee director receives quarterly stock grants, in lieu of cash payments which existed under the prior plan.  Each non-employee director will receive common stock ranging in value from $15,000 up to $24,000 per year, depending on the number of committee memberships, to be granted for each quarter of service, based on the closing price of the stock at the end of the relevant quarter.
 
Effective for fiscal 2010, the Company’s Board of Directors adopted a compensation plan for its non-employee directors. Under the plan, in addition to the yearly grant of restricted shares upon the election to the Board of Directors. each non-employee director will have the option to receive quarterly either cash or common stock, ranging in value from $15,000 up to $24,000 per year, depending on the number of committee memberships, to be granted for each quarter of service, based on the closing price of the stock at the end of the relevant quarter.  Each director is required to elect whether or not he will receive cash or common stock at the beginning of each fiscal year, and this election will remain in effect for that entire fiscal year.
 
Compensation Committee Interlocks and Insider Participation
 
Each of Mr. Shamash, Mr. Levin, Mr. Gallagher and Mr. Fortunoff served as members of the Compensation Committee during fiscal 2009.  None of the members of the Compensation Committee is or has ever been an officer or employee of the company.  In addition, none of the members of the Compensation Committee had, during fiscal 2009, any relationship requiring disclosure under any paragraph of Item 404 of Regulation S-K – “Transactions with Related Persons, Promoters and Certain Control Persons.” No executive officer of the Company served during fiscal 2009 on the board of directors or compensation committee of any other entity that had, during such fiscal year, one or more executive officers who served as a member of the Company’s Board of Directors or Compensation Committee.
 
Compensation Committee Report
 
The Compensation Committee has reviewed and discussed the Compensation Discussion and Analysis section included in this annual report on Form 10-K with management of the Company.  Based on such review and discussion, the Compensation Committee recommended to the Board of Directors that the Compensation Discussion and Analysis section be included in this annual report on Form 10-K.
 
 
  Yacov Shamash
   
 
Ronald Levin
   
 
John S.T. Gallagher
 
66


ITEM 12.
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

The following table contains a summary of the number of shares of Common Stock of the Company to be issued upon the exercise of options, warrants and rights outstanding at December 31, 2009, the weighted-average exercise price of those outstanding options, warrants and rights, and the number of additional shares of Common Stock remaining available for future issuance under the Company’s Equity Compensation Plans as at December 31, 2009.

 
EQUITY COMPENSATION PLAN INFORMATION

Plan Category
 
Number of Securities to be issued upon exercise of outstanding options, warrants and rights
(a)
   
Weighted-average exercise price of outstanding options, warrants and rights
(b)
   
Number of securities remaining available for the future issuance under equity compensation plans (excluding securities reflected in column (a))
(c)
 
Equity Compensation plans approved by security holders
    934,285 (1)   $ 4.38 (2)     344,411  
Equity Compensation plans  not approved by security holders
     -       -       -  
 

(1)
This amount includes 904,785 shares subject to outstanding stock options and 29,500 shares subject to future vesting measures, all issued under the Company’s 2000 Stock Option Plan or 2005 Stock Incentive Plan.
   
(2)
This amount combines the shares subject to outstanding stock options at a weighted average price of $4.29, warrants at a weighted average price of $5.93 and the shares subject to future vesting measures at a weighted average price of $6.63.

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SECURITY OWNERSHIP OF CERTAIN
BENEFICIAL OWNERS AND MANAGEMENT
 
The following table sets forth certain information regarding the ownership of the Company’s common stock as of March 22, 2010 by: (i) each director; (ii) each of the executive officers named in the Summary Compensation Table; (iii) all executive officers and directors of the Company as a group; and (iv) all those known by the Company to be beneficial owners of more than five percent of its common stock.
 
   
Name and Address
 
Amount and Nature of
   
Percent of
 
  Title of Class  
Beneficial Owner(1)
 
Beneficial Ownership(2)
   
Class(2)
 
                 
Common Stock
 
Howard M. Siegel
    913,369 (3)     9.6 %
                     
Common Stock    
Ronald Levin
184 Greenway Road
Lido Beach, NY 11561
    144,275 (4)     1.5 %
                     
Common Stock  
John S.T. Gallagher
26 Woodfield Road
Stony Brook, NY 11790
    38,975 (5)     *  
                     
Common Stock  
Frederic S. Siegel
    400,142 (6)     4.1 %
                     
Common Stock
 
Yacov Shamash, PH.D.
7 Quaker Hill Road
Stony Brook, NY 11790
    68,075 (7)     *  
                     
Common Stock
 
Jack Rhian
    383,953 (8)     4.0 %
                     
Common Stock
 
Richard Rallo
    132,226 (9)     1.4 %
                     
Common Stock
 
Randi Baldwin
    62,451 (10)     *  
                     
Common Stock
 
Gregory Fortunoff
200 East 72nd Street
New York, NY 10021
    829,959 (11)     8.7 %
Common Stock
 
Discovery Group I, LLC
191 North Wacker Drive
Suite 1685
Chicago, IL  60606
 
    928,447 (12)     9.7 %
   
All directors and executive
officers as a group
(9 persons)
       2,973,425        29.6 %


*
Less than one percent.
 
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(1)
Except as otherwise indicated, the address of each individual listed is c/o the Company at 3265 Lawson Boulevard, Oceanside, New York 11572.

 (2)
This table is based upon information supplied by officers, directors and stockholders and Schedules 13D and 13G filed with the Securities and Exchange Commission (the “SEC”).  Unless otherwise indicated in the footnotes to this table and subject to community property laws where applicable, the Company believes that each of the stockholders named in this table has sole voting and investment power with respect to the shares indicated as beneficially owned.  Applicable percentages are based on 9,540,514 shares outstanding on March 22, 2010, adjusted as required by rules promulgated by the SEC.
 
A person is deemed to be the beneficial owner of securities that can be acquired by such person within 60 days upon the exercise of any option, warrant or right or upon conversion of any security (in any case, the “Currently Exercisable Right”). Each beneficial owner’s percentage ownership is determined by assuming that the Currently Exercisable Rights that are held by such person (but not those held by any other person) have been exercised and shares issued upon such assumed exercise are considered outstanding only for the purpose of computing the percentage of outstanding Common Stock assumed to be owned by the holder based on the assumed exercise of such rights, but (except for the calculation of beneficial ownership by all directors and executive officers as a group) are not considered outstanding for the purpose of computing the percentage of outstanding Common Stock owned by any other person.

(3)
Includes 24,000 shares held by Mr. Siegel’s wife,  and 19,300 shares held as custodian for his son.  Mr. Siegel has pledged 110,000 shares of the Company’s common stock.

Includes 40,000 shares issuable upon the exercise of currently exercisable stock options. Also includes 15,200 shares owned by Mr. Levin’s wife, as to which Mr. Levin disclaims beneficial ownership. Mr. Levin maintains margin securities accounts at brokerage firms and the positions held in such margin accounts, which may from time to time include shares of the Company’s common stock, are pledged as collateral security for the repayment of debit balances, if any, in the accounts.  At March 22, 2010, Mr. Levin held 47,300 share in such accounts.

(5)
Includes 20,000 shares issuable upon the exercise of currently exercisable stock options.

(6)
Includes 123,926 shares issuable upon the exercise of currently exercisable stock options and 11,500 shares issuable within 60 days in connection with the achievement of fiscal 2009 performance criteria, as described above under “Narrative Disclosure to Summary Compensation Table and Grants of Plan-Based Awards.” Also includes 5,500 shares of restricted stock that are not vested as of March 22, 2010 and are subject to forfeiture.
 
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(7)
Includes 40,000 shares issuable upon the exercise of currently exercisable stock options.

(8)
Includes 93,199 shares issuable upon the exercise of currently exercisable stock options, 16,000 shares issuable within 60 days in connection with the achievement of fiscal 2009 performance criteria, as described above under “Narrative Disclosure to Summary Compensation Table and Grants of Plan-Based Awards.” and 48,000 shares owned by Mr. Rhian’s wife.  Also includes 10,000 shares of restricted stock that are not vested as of March 22, 2010 and are subject to forfeiture.

(9)
Includes 81,926 shares issuable upon the exercise of currently exercisable stock options.  Also includes 5,500 shares of restricted stock that are not vested as of March 22, 2010 and are subject to forfeiture.

(10)
Includes 59,180 shares issuable upon the exercise of currently exercisable stock options.

(11)
Includes 10,000 shares issuable upon the exercise of currently exercisable stock options. Also includes 17,700 shares held as custodian for his two minor children and 49,000 shares held in a GRAT for the benefit of his minor children over which Mr. Fortunoff maintains voting and investment power.

(12)
Based on the latest Schedule 13D/A filed with the SEC by Discovery Group I, LLC, Discovery Group is the sole general partner of Discovery Equity Partners, L.P and has sole discretionary investment authority with respect to Discovery Equity Partners’ shares of the Company’s common stock.  Daniel J. Donoghue and Michael R. Murphy are the sole managing members of Discovery Group.  As a consequence, Discovery Group and Messrs. Donoghue and Murphy share beneficial ownership of all the shares of the Company’s common stock owned by Discovery Group and Discovery Equity Partners, while Discovery Equity Partners shares beneficial ownership with Discovery Group and Messrs. Donoghue and Murphy of only the shares of Common Stock owned by it.
 
ITEM 13.
CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Transactions with Related Persons

The Company’s executive offices and back-up Emergency Response Center are located in a 5,600 square foot facility at 3265 Lawson Boulevard, Oceanside, New York.  On January 1, 1995, the Company entered into a five-year operating lease with Howard M. Siegel, Chairman of the Board and Senior Advisor, to lease this space.  In February 1998, the lease was extended until September 30, 2007 and subsequently through additional extensions has been extended through December 2012.  The Lease currently provides for a base annual rent of $133,963 plus reimbursements for real estate taxes and other operating expenses.

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Howard M. Siegel owed the Company $123,532 at December 31, 2001 for certain advances made to him.  In July 2002, the amount owned by Mr. Siegel, plus accrued interest, was converted into a term promissory note. The term promissory note bore interest at a rate of 5% per annum and was payable in monthly installments of principal and interest through September 1, 2009.  The note was paid in full upon maturity.  At December 31, 2008 there was $21,117 outstanding thereunder.

During fiscal 2009, the Company paid to Howard Siegel compensation equal to $176,059, for his service as Senior Advisor under his then-effective employment agreement with the Company.  This compensation included $175,000 in salary and $1,059 in 401(k) contributions. The Company entered into an at-will employment agreement with Mr. Siegel, effective January 1, 2010, under which Mr. Siegel continues to serve as Senior Advisor.  Under this employment agreement, the Company has agreed to pay Mr. Siegel a salary of $125,000 per year. In addition, the Company has agreed to provide Mr. Siegel with the use of a suitable automobile leased by the Company, including any insurance costs, with all reasonable expenses of operation related to performance of his duties.  In addition, the Company has agreed to reimburse Mr. Siegel for the cost of his U.S. Medicare coverage.

Pursuant to an employment agreement dated November 1, 2006, the Company employed Joy Siegel as Vice President of Provider Relations for the period beginning as of November 1, 2006 and ending October 31, 2009.  Following expiration of her employment agreement, Ms. Siegel continues to serves in the same position.  Joy Siegel is the daughter of Howard M. Siegel, Chairman of the Board, a director, and Senior Advisor, and the sister of Frederic S. Siegel, Executive Vice President.  Under her employment agreement, Ms. Siegel earned a base salary of $103,500 from November 1, 2008 through October 31, 2009.  Ms. Siegel is currently earning a base salary of $110,000 from November 1, 2009 through October 31, 2010.  In addition, Ms. Siegel receives an automobile stipend of $700 per month.  Ms. Siegel is also eligible for a bonus, which is determined by the Board of Directors in its discretion.  Ms. Siegel’s employment agreement also provided for certain severance payments payable upon certain terminations, including termination in the event of a change in control, as defined in her employment agreement.
 
Review, Approval or Ratification of Transactions with Related Persons
 
The Compensation Committee has an established a procedure requiring the review and recommendation for approval to the Board of Directors any compensation-related transaction with a related person that would require disclosure under Item 404 of Regulation S-K.  The Audit Committee has an established procedure for requiring the review and recommendation for approval to the Board of Directors any noncompensation-related transaction with a related person that would require disclosure under Item 404 of Regulation S-K.  Related persons generally would include the Company’s directors and executive officers and their immediate family members and persons sharing their households. It would also include persons controlling more than 5% of the Company’s outstanding Common Stock and their immediate family members.
 
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Director Independence
 
Each of the following directors of the Company is independent as defined in Rule 5605(a)(2) of the NASDAQ Rules:  Mr. Shamash, Mr. Levin, Mr. Gallagher and Mr. Fortunoff.  All of the members of the Board of Directors’ Audit Committee, Compensation Committee and Nominating Committee meet the applicable independence requirements.
 
Item 14. Principal Accounting Fees and Services
 
The firm of Margolin, Winer & Evens, LLP has served as the independent auditors of the Company since 1995. The Audit Committee of the Board of Directors has appointed Margolin, Winer & Evens, LLP to continue as the independent auditors of the Company for the fiscal year ending December 31, 2010.
 
   
Fiscal Year Ended
 
   
December 31, 2009
   
December 31, 2008
 
             
Audit Fees (a)
  $ 260,500     $ 248,000  
Audit-Related Fees (b)
    13,000       18,500  
Tax Fees (c)
    61,500       62,000  
All Other Fees (d)
    -       -  
                 
Total Fees
  $ 353,000     $ 328,500  
 

(a)
Audit fees include the audit of the Company’s annual consolidated financial statement and review of the quarterly consolidated financial statements.
 
(b)
Audit-related fees include services for employee benefit plan audits, and consultations concerning financial accounting and reporting.
 
(c)
Tax fees include services for the preparation of Company’s tax returns.
 
(d)
Other fees include fees incurred for an evaluation of the Company’s internal controls under Sarbanes Oxley Section 404.
 
Audit Committee Pre-Approval Policies

The Audit Committee has adopted a procedure under which all audit and non-audit services and the respective fees charged by Margolin, Winer & Evens LLP must be pre-approved by the Audit Committee, subject to certain permitted statutory de minimus exceptions.  In 2008 and 2009, the Audit Committee pre-approved all such services provided by and fees paid to Margolin, Winer & Evens LLP.

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Item 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES.
 
 (a)
Financial Statements
1. Financial Statements:
 
     Report of Independent Registered Accounting Firm
 
     Consolidated Balance Sheets
 
     Consolidated Statements of Income
 
     Consolidated Statements of Shareholders’ Equity
 
     Consolidated Statements of Cash Flows
 
     Notes to Financial Statements
 
2. Financial Statements Schedules: None.
 
3. Exhibits: The required exhibits are included at the end of this report and are described in the Exhibit Index below.
 
Exhibit Index
 
Exhibit No.
 
Identification of Exhibit
3(a)(i)
 
Articles of Incorporation of Company, as amended. (Incorporated by reference to Exhibit 3(a) to the Company’s Form S-1 Registration Statement under the Securities Act of 1933, filed on September 30, 1983 – File No. 2-86862)
     
3(a)(ii)
 
Certificate of Amendment to the Company’s Articles of Incorporation.  (Incorporated by reference to Exhibit 3.1 of the Company’s Form 10-QSB filed with the SEC on November 14, 2002).
     
3(b)
 
Amended and Restated By-Laws of Company, as further amended.  (Incorporated by reference to Exhibit 3(b) of the Company’s Form 10-K for year ended December 31, 2007).
     
3(c)
 
Articles of Incorporation of Safe Com Inc.  (Incorporated by reference to Exhibit 3(c) to the Company’s Form 10-KSB for the year ended December 31, 1999).
     
3(d)
 
Certificate of Incorporation of HCI Acquisition Corp.  (Incorporated by reference to Exhibit 3(d) of the Company’s Form 10-KSB for the year ended December 31, 2000).
     
3(e)
 
Certificate of Incorporation of Live Message America Acquisition Corp.  (Incorporated by reference to Exhibit 3(e) of the Company’s Form 10-KSB/A filed with the SEC on November 17, 2004)
     
3(f)
 
Certificate of Incorporation of North Shore Answering Service, Inc.  (incorporated by reference to Exhibit 3(f) to the Company’s Form 10-KSB for the year ended December 31, 2005)
 
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Exhibit No.
 
Identification of Exhibit
3(g)
 
Certificate of Incorporation of Answer Connecticut Acquisition, Corp.  (incorporated by reference to Exhibit 3(g) to the Company’s Form 10-KSB for the year ended December 31, 2005)
     
3(h)
 
Certificate of Incorporation of MD OnCall Acquisition Corp.  (incorporated by reference to Exhibit 3(h) to the Company’s Form 10-KSB for the year ended December 31, 2005)
     
3(i)
 
Certificate of Incorporation of American Mediconnect Acquisition Corp. (incorporated by reference to Exhibit 3(i) to the Company’s Form 10-K for the year ended December 31, 2006)
     
4.1
 
Stock and Warrant Purchase Agreement, dated as of March 27, 2002, between the Company and certain investors. (Incorporated by reference to the Company’s Registration Statement on Form S-3 filed with the SEC on May 14, 2002).
     
4.2
 
Form of Warrant to purchase shares of Common Stock, issued to certain investors. (Incorporated by reference to the Company’s Registration Statement on Form S-3 filed with the SEC on May 14, 2002).
     
10(a)(i)+
 
Employment Agreement dated November 11, 2005, between the Company and Jack Rhian (Incorporated by reference to Exhibit 10.1 of the Company’s Form 10-QSB for the quarter ended September 30, 2005).
     
10(a)(ii)+
 
Stock Purchase Agreement dated January 20, 2006, between the Company and Jack Rhian (Incorporated by reference to Exhibit 10.3 of the Company’s Form 8-K filed on January 26, 2006).
     
10(a)(iii)+
 
Amendment to Employment Agreement, dated March 30, 2009, between the Company and Jack Rhian (Incorporated by reference to Exhibit 10(a)(iii) of the Company’s Form 10-K for the year ended December 31, 2009).
     
10(b)+
 
Employment Agreement dated December 13, 2006 between the Company and Howard M. Siegel.  (Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed on December 19, 2006).
     
10(b)(i)+*
 
Employment Agreement dated December 10, 2009, and effective as of January 1, 2010, between the Company and Howard M. Siegel.
     
10(c)(i)+
 
Employment Agreement dated as of June 15, 2004, between the Company and Frederic S. Siegel. (Incorporated by reference to Exhibit 10(c)(i) of the Company’s Form 10-QSB for the quarter ended June 30, 2004).
     
10(c)(ii)+
 
Letter dated July 16, 2004 confirming waiver of certain commissions by Frederic Siegel. (Incorporated by reference to Exhibit 10(c)(ii) of the Company’s Form 10-QSB for the quarter ended June 30, 2004).
 
74

 
 
Exhibit No.
 
Identification of Exhibit
10(c)(iii)+
 
Employment Agreement, dated as of December 28, 2006, between the Company and Frederic Siegel.  (Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K, filed on May 30, 2007)
     
10(c)(iv)+
 
Stock Purchase Agreement, dated as of December 31, 2007, between the Company and Frederic Siegel.  (Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K, filed on January 7, 2008)
     
10(c)(v)+
 
Amendment to Employment Agreement, dated as of March 30. 2009, between the Company and Frederic Siegel (Incorporated by reference to Exhibit 10(c)(v) of the Company’s Form 10-K for the year ended December 31, 2009).
     
10(d)(i)+
 
Employment Agreement dated January 20, 2006, between the Company and Richard Rallo (Incorporated by reference to Exhibit 10.1 of the Company’s Form 8-K filed on January 26, 2006).
     
10(d)(ii)+
 
Stock Purchase Agreement dated January 20, 2006, between the Company and Richard Rallo (Incorporated by reference to Exhibit 10.2 of the Company’s Form 8-K filed on January 26, 2006).
     
10(d)(iii)+
 
Employment Agreement dated January 19, 2009, between the Company and Richard Rallo (Incorporated by reference to Exhibit 10.1 of the Company’s Form 8-K filed on January 23, 2009).
     
10(d)(iv)+
 
Stock Purchase Agreement dated as of January 31, 2009, between the Company and Richard Rallo (Incorporated by reference to Exhibit 10(d)(iv) of the Company’s Form 10-K for the year ended December 31, 2009).
     
10(e)+
 
Employment Agreement dated December 28, 2006 between the Company and Randi Baldwin.  (Incorporated by reference to Exhibit 10(e) to the Company’s Form 10-K for the year ended December 31, 2006)
     
10(e)(i)+
 
Employment Agreement, dated as of July 1, 2009, between American Medical Alert Corp. and Randi Baldwin (Incorporated by reference to Exhibit 10.1 of the Company’s Form 8-K filed on July 1, 2009)
     
10(f)(i)
 
Lease for the premises located at 3265 Lawson Boulevard, Oceanside, New York.  (Incorporated by reference to Exhibit 10(h) to the Company’s Form 10-KSB for the year ended December 31, 1994).
     
10(f)(ii)
 
Amendment to Lease for the premises located at 3265 Lawson Boulevard, Oceanside, New York (Incorporated by reference to Exhibit 10(i) to the Company’s Form 10-KSB for the year ended December 31, 1997).
     
10(f)(iii)*
 
Amendment to Lease for the premises located at 3265 Lawson Boulevard, Oceanside, New York (Incorporated by reference to Exhibit 10(i) to the Company’s Form 10-KSB for the year ended December 31, 1997)
 
75

 
Exhibit No.
 
Identification of Exhibit
10(h)(i)
 
Lease for the premises located at 910 Church Street, Decatur, Geor­gia (Incorporated by reference to Exhibit 10(k) to the Company’s Form 10-KSB for the year ended December 31, 1997).
     
10(h)(ii)
 
Assignment of Rents and Leases dated January 7, 1999 relating to the leased premises at 910 Church Street, Decatur, Georgia (Incorporated by reference to Exhibit 10(x) to the Company’s form 10-KSB for the year ended December 31, 1998).
     
10(j)
 
Lease for the premises located at 475 West 55th Street, Countryside, Illinois.  (Incorporated by reference to Exhibit 10(k) to the Company’s Form 10-KSB for the year ended December 31, 1995.)
     
10(k)
 
Amendment to Lease for the premises located at 475 West 55th Street, Countryside, Illinois (Incorporated by reference to Exhibit 10(n) to the Company’s Form 10-KSB for the year ended December 31, 1997).
     
10(l)
 
Lease for the premises located at Store Space No. 300, 12543 North Highway 83, Parker, Colorado, dated March 9, 2000. (Incorporated by reference to Exhibit 10(l) of the Company’s Form 10-KSB for the year ended December 31, 2001).
     
10(m)(i)
 
Lease for the premises located at 33-36 33rd Street, Long Island City, New York, dated January 14, 2002. (Incorporated by reference to Exhibit 10(m)(i) of the Company’s Form 10-KSB for the year ended December 31, 2001).
     
10(m)(ii)
 
Lease Amendment and Modification for the premises located at 33-36 33rd Street, Long Island City, New York. (Incorporated by reference to Exhibit 10(m)(ii) of the Company’s Form 10-KSB for the year ended December 31, 2001).
     
10(m)(iii)
 
Lease for premises located at 36-36 33rd Street, Long Island City, NY, dated August 10, 2005, (Incorporated by reference to Exhibit 10.3 of the Company Form 10-QSB/A filed on November 18, 2005)
     
10(m)(iv)
 
Lease for premises located at 36-36 33rd Street, Long Island City, NY, dated October 25, 2005 (Incorporated by reference to Exhibit 10.4 of the Company’s Form 10-QSB/A filed on November 18, 2005).
     
10(n)+
 
Amended 1991 Stock Option Plan. (Incorporated by reference to Exhibit 10(l) to the Company’s Form 10-KSB for the year ended December 31, 1994).
     
10(o)+
 
1997 Stock Option Plan (Incorporated by reference to Exhibit 10(q) to the Company’s Form 10-KSB for the year ended December 31, 1997).
     
10(p)+
 
2000 Stock Option Plan. (Incorporated by reference to Exhibit A of the Company’s Definitive Proxy Statement, filed with the Commission and dated June 1, 2000).
 
76

 
Exhibit No.
 
Identification of Exhibit
10(q)(i)+
 
2005 Stock Incentive Plan (Incorporated by reference to Exhibit A of the Company’s Definitive Proxy Statement, filed on June 30, 2005).
     
10(q)(ii)+
 
Text of Amendment to 2005 Stock Incentive Plan (Incorporated by reference to Exhibit 10.4(iii) of the Company’s Form 8-K filed on January 26, 2006).
     
10(r)
 
Agreement between the Company and the City of New York, dated February 22, 2002. (Incorporated by reference to Exhibit 10(p)(ii) of the Company’s Form 10-KSB for the year ended December 31, 2001).
     
10(t)(i)
 
Credit Agreement, dated as of May 20, 2002, by and between the Company and the Bank of New York (Incorporated by reference to Exhibit 10(t) of the Company’s Form 10-KSB for the year ended December 31, 2002).
     
10(t)(ii)
 
Amendment to Credit Agreement dated March 28, 2005, between the Company and the Bank of New York (Incorporated by reference to Exhibit 10(t)(ii) of the Company’s Form 10-KSB for the year ended December 31, 2004).
     
10(t)(iii)
 
Amendment to Credit Agreement dated December 9, 2005, between the Company and the Bank of New York, (Incorporated by reference to Exhibit 10.2 of the Company’s Form 8-K filed on December 14, 2005).
     
10(t)(iv)
 
Amendment to Credit Agreement dated March 16, 2006, between the Company and the Bank of New York.  (Incorporated by reference to Exhibit 10(t)(iv) to the Company’s Form 10-KSB for the year ended December 31, 2005)
     
10(t)(v)
 
Amendment to Credit Agreement dated December 22, 2006, between the Company and JPMorgan Chase.  (Incorporated by reference to Exhibit 10(t)(v) of the Company’s Form 10-K for year ended December 31, 2006).
     
10(t)(vi)
 
Amendment to Credit Agreement dated April 30, 2007, between the Company and JPMorgan Chase.  (Incorporated by reference to Exhibit 10(t)(vi) of the Company’s Form 10-K for year ended December 31, 2007).
     
10(t)(vii)
 
Amendment to Credit Agreement dated November 9, 2007, between the Company and JPMorgan Chase.  (Incorporated by reference to Exhibit 10(t)(vii) of the Company’s Form 10-K for year ended December 31, 2007).
     
10(t)(viii)
 
Amendment to Credit Agreement dated March 27, 2008, between the Company and JPMorgan Chase. (Incorporated by reference to Exhibit 10(t)(viii) of the Company’s Form 10-K for year ended December 31, 2007).
     
10(t)(ix)
 
Amendment to Credit Agreement dated August 13, 2009, between the Company and JPMorgan Chase.  (Incorporated by reference to Exhibit 10.1 of the Company’s Form 10-Q for the quarter ended June 30, 2009).
 
77

 
Exhibit No.
 
Identification of Exhibit
10(v)
 
Cooperative Licensing, Development, Services and Marketing Agreement, dated November 1, 2001, between the Company and Health Hero Network, Inc. (Incorporated by reference to Exhibit 10.1 of the Company’s Form 10-QSB filed with the SEC on November 14, 2001).
     
10(w)
 
Term Promissory Note, dated June 24, 2002, issued by Howard M. Siegel in favor of the Company. (Incorporated by reference to Exhibit 10(x) of the Company’s Form 10-KSB for the year ended December 31, 2002).
     
10(x)(i)
 
Asset Purchase Agreement dated September 28, 2005, with WMR Associates, Inc. (Incorporated by reference to Exhibit 10.1 of the Company’s Form 8-K filed on October 4, 2005).
     
10(x)(ii)
 
Asset Purchase Agreement dated December 9, 2005, with Answer Connecticut, Inc. (Incorporated by reference to Exhibit 10.1 of the Company’s Form 8-K filed on December 14, 2005).
     
10(x)(iii)
 
Asset Purchase Agreement dated March 10, 2006, with Capitol Medical Bureau, Inc. and MD OnCall, LLC.  (Incorporated by reference to Exhibit 10(x)(iii) to the Company’s Form 10-KSB for the year ended December 31, 2005)
     
10(x)(iv)
 
Asset Purchase Agreement dated December 22, 2006, with American Mediconnect, Inc. and PhoneScreen, Inc.  (Incorporated by reference to Exhibit 10 (xiv) of the Company’s Form 10-K for year ended December 31, 2006).
     
21
 
Subsidiaries of the Company (Incorporated by reference to Exhibit 21 of the Company’s Form 10-K for year ended December 31, 2006).
     
23.1*
 
Consent of Margolin, Winer & Evens, LLP.
     
31.1*
 
Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
     
31.2*
 
Certification of the Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
     
32.1*
 
Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
     
32.2*
 
Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 

*
Filed herewith.
   
+
Management contract or compensatory plan or arrangement
 
78


SIGNATURES

In accordance with Section 13 or 15(d) of the Exchange Act, the registrant caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 
AMERICAN MEDICAL ALERT CORP.
 
       
Dated: March 31, 2010
By:
/s/ Jack Rhian  
    Jack Rhian  
    Chief Executive Officer and President  

In accordance with the Exchange Act, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
 
/s/ Howard M. Siegel
 
Chairman of the Board
 
March 31, 2010
Howard M. Siegel
 
and Director
   
         
/s/ Jack Rhian
 
Chief Executive Officer
 
March 31, 2010
Jack Rhian
 
and President
   
         
/s/ Ronald Levin
 
Director
 
March 31, 2010
Ronald Levin
       
         
/s/John S.T. Gallagher
 
Director
 
March 31, 2010
John S.T. Gallagher
       
         
/s/ Frederic S. Siegel
 
Executive Vice President
 
March 31, 2010
Frederic S. Siegel
 
and Director
   
         
/s/ Yacov Shamash
 
Director
 
March 31, 2010
Dr. Yacov Shamash
       
         
/s/ Gregory Fortunoff
 
Director
 
March 31, 2010
Gregory Fortunoff
       
         
/s/ Richard Rallo
 
Chief Financial Officer
 
March 31, 2010
Richard Rallo
       
 
79

 

 
AMERICAN MEDICAL ALERT CORP.
 
AND SUBSIDIARIES


 
CONSOLIDATED FINANCIAL STATEMENTS
 
Years Ended December 2009, 2008 and 2007

 
 

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES

CONTENTS


Report of Independent Registered Public Accounting Firm
 
F-1
     
Financial Statements:
   
     
Consolidated Balance Sheets
 
F-2 and F-3
     
Consolidated Statements of Income
 
F-4
     
Consolidated Statements of Shareholders’ Equity
 
F-5
     
Consolidated Statements of Cash Flows
 
F-6
     
Notes to Consolidated Financial Statements
 
F-7 - F-26
     
Schedule II – Valuation and Qualifying Accounts
  
F-26

 
 

 
 
Report of Independent Registered Public Accounting Firm
 
Board of Directors and Shareholders
American Medical Alert Corp. and Subsidiaries
Oceanside, New York

We have audited the accompanying consolidated balance sheets of American Medical Alert Corp. and Subsidiaries as of December 31, 2009 and 2008 and the related consolidated statements of income, shareholders' equity and cash flows for each of the three years in the period ended December 31, 2009.  We have also audited the financial statement schedule listed in the accompanying index.  These consolidated financial statements and schedule are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements and schedule based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).  Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of American Medical Alert Corp. and Subsidiaries as of December 31, 2009 and 2008 and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2009, in conformity with accounting principles generally accepted in the United States of America.  Also, in our opinion, the related financial statement schedule when considered in relation to the basic financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein.

Margolin, Winer & Evens LLP
Garden City, New York
March 31, 2010

 
F-1

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
CONSOLIDATED BALANCE SHEETS


December 31,
 
2009
   
2008
 
             
ASSETS
           
             
Current Assets:
           
Cash
  $ 5,498,448     $ 2,473,733  
Accounts receivable (net of allowance for doubtful accounts of
               
$582,500 in 2009 and $646,000 in 2008)
    6,277,247       6,001,952  
Note receivable
    -       21,117  
Inventory
    1,105,727       547,596  
Prepaid income taxes
    134,081       215,427  
Prepaid expenses and other current assets
    345,465       436,554  
Deferred income taxes
    419,000       358,000  
                 
Total Current Assets
    13,779,968       10,054,379  
                 
Fixed Assets - at cost:
               
Medical devices
    18,212,584       18,983,438  
Monitoring equipment
    3,632,680       3,649,051  
Furniture and equipment
    3,289,035       3,038,740  
Leasehold improvements
    1,457,931       1,433,601  
Automobiles
    279,784       281,841  
      26,872,014       27,386,671  
Less accumulated depreciation and amortization
    18,115,187       17,216,764  
                 
      8,756,827       10,169,907  
                 
Other Assets:
               
Intangible assets (net of accumulated amortization of
               
$6,080,825 and $5,386,262 in 2009 and 2008)
    2,026,011       3,085,931  
Goodwill (net of accumulated amortization of $58,868)
    10,255,983       9,996,152  
Other assets
    1,009,835       1,059,895  
                 
      13,291,829       14,141,978  
                 
Total Assets
  $ 35,828,624     $ 34,366,264  


The accompanying notes are an integral part of these financial statements.

 
F-2

 
 
AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
CONSOLIDATED BALANCE SHEETS

 
December 31,
 
2009
   
2008
 
             
LIABILITIES AND SHAREHOLDERS’ EQUITY
           
             
Current Liabilities:
           
Current portion of long-term debt
  $ 1,301,667     $ 1,754,949  
Accounts payable
    621,235       749,335  
Accounts payable - acquisitions
    35,048       20,390  
Accrued expenses
    1,698,320       1,348,823  
Dividends payable
    950,364       -  
Deferred revenue
    227,004       294,882  
                 
Total Current Liabilities
    4,833,638       4,168,379  
                 
Deferred Income Tax Liability
    1,235,000       1,208,000  
Long-Term Debt, Net of Current Portion
    1,195,000       2,815,000  
Customer Deposits
    126,449       106,196  
Accrued Rental Obligation
    522,154       507,512  
Other Liabilities
    -       10,000  
                 
Total Liabilities
    7,912,241       8,815,087  
                 
Commitments and Contingencies
    -       -  
                 
Shareholders’ Equity:
               
Preferred stock, $.01 par value -
               
Authorized, 1,000,000 shares; none issued and outstanding
    -       -  
Common stock, $.01 par value -
               
Authorized, 20,000,000 shares
               
Issued 9,568,087 shares in 2009 and 9,493,402 shares in 2008
    95,681       94,934  
Additional paid-in capital
    16,296,615       15,871,305  
Retained earnings
    11,660,664       9,721,515  
      28,052,960       25,687,754  
                 
Less treasury stock, at cost (48,573 shares in 2009 and 2008)
    (136,577 )     (136,577 )
                 
Total Shareholders’ Equity
    27,916,383       25,551,177  
                 
Total Liabilities and Shareholders’ Equity
  $ 35,828,624     $ 34,366,264  


 The accompanying notes are an integral part of these financial statements.

 
F-3

 
 
AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
CONSOLIDATED STATEMENTS OF INCOME

 
Years Ended December 31,
 
2009
   
2008
   
2007
 
                   
Revenue:
                 
Services
  $ 38,523,756     $ 37,317,274     $ 35,054,093  
Product sales
    933,180       1,269,546       591,172  
                         
      39,456,936       38,586,820       35,645,265  
                         
Costs and Expenses (Income):
                       
Costs related to services
    18,034,661       18,102,883       17,285,906  
Cost of products sold
    436,529       553,593       316,057  
Selling, general and administrative expenses
    16,364,032       16,652,255       15,992,153  
Interest expense
    76,181       279,451       481,166  
Loss on abandonment
    -       886,504       -  
Other income, net of expense
    (268,980 )     (334,467 )     (1,090,249 )
                         
      34,642,423       36,140,219       32,985,033  
                         
Income Before Provision for
                       
Income Taxes
    4,814,513       2,446,601       2,660,232  
                         
Provision for Income Taxes
    1,925,000       1,007,000       1,146,000  
                         
Net Income
  $ 2,889,513     $ 1,439,601     $ 1,514,232  
                         
Basic Earnings Per Share
  $ .30     $ .15     $  .16  
                         
Diluted Earnings Per Share
  $  .30     $  .15     $ .16  
                         
Cash Dividends Declared Per Share
  $  .10     $ -     $ -  

The accompanying notes are an integral part of these financial statements.

 
 
F-4

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY

 
Years Ended December 31, 2009, 2008 and 2007

   
COMMON STOCK
                         
   
NUMBER
         
ADDITIONAL
                   
   
OF
         
PAID-IN
   
RETAINED
   
TREASURY
       
   
SHARES
   
AMOUNT
   
CAPITAL
   
EARNINGS
   
STOCK
   
TOTAL
 
                                     
Balance - January 1, 2007
    9,230,086     $ 92,302     $ 14,591,238     $ 6,767,682     $ (106,032 )   $ 21,345,190  
                                                 
Issuance of Common Stock - Employees
    36,584       365       247,888       -       -       248,253  
                                                 
Issuance of Common Stock - Directors
    16,471       165       130,770       -       -       130,935  
                                                 
Issuance of Stock Options
    -       -       5,000       -       -       5,000  
                                                 
Exercise of Stock Options
    80,489       805       335,504       -       -       336,309  
                                                 
Exercise of Warrants
    22,250       222       84,327       -       -       84,549  
                                                 
Income Tax Benefit of Stock Options Exercised
    -       -       26,500       -       -       26,500  
                                                 
Purchase of Treasury Stock (cost of 2,888 shares)
    -       -       -       -       (20,303 )     (20,303 )
                                                 
Net Income for the Year Ended December 31, 2007
    -       -       -       1,514,232       -       1,514,232  
                                                 
Balance - December 31, 2007
    9,385,880       93,859       15,421,227       8,281,914       (126,335 )     23,670,665  
                                                 
Issuance of Common Stock - Employees
    18,833       188       124,087       -       -       124,275  
                                                 
Issuance of Common Stock - Directors
    26,827       268       144,321       -       -       144,589  
                                                 
Issuance of Stock Options
    -       -       56,250       -       -       56,250  
                                                 
Exercise of Stock Options
    61,862       619       125,420       -       -       126,039  
                                                 
Purchase of Treasury Stock (cost of 1,775 shares)
    -       -       -       -       (10,242 )     (10,242 )
                                                 
Net Income for the Year Ended December 31, 2008
    -       -       -       1,439,601       -       1,439,601  
                                                 
Balance - December 31, 2008
    9,493,402       94,934       15,871,305       9,721,515       (136,577 )     25,551,177  
                                                 
Issuance of Common Stock - Employees
    49,500       495       263,986       -       -       264,481  
                                                 
Issuance of Common Stock - Directors
    25,185       252       145,074        -        -       145,326  
                                                 
Issuance of Stock Options
     -       -       6,250        -        -       6,250  
                                                 
Issuance of Warrants
     -        -       10,000        -        -       10,000  
                                                 
Dividends Declared ($0.10 per share)
     -        -        -       (950,364 )      -       (950,364 )
                                                 
Net Income for the Year Ended December 31, 2009
     -        -        -       2,889,513        -       2,889,513  
                                                 
Balance - December 31, 2009
    9,568,087     $ 95,681     $ 16,296,615     $ 11,660,664     $ (136,577 )   $ 27,916,383  
 

The accompanying notes are an integral part of these financial statements.

 
F-5

 
 
AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
CONSOLIDATED STATEMENTS OF CASH FLOWS

 
Years Ended December 31,
 
2009
   
2008
   
2007
 
                   
Cash Flows from Operating Activities:
                 
Net income
  $ 2,889,513     $ 1,439,601     $ 1,514,232  
Adjustments to reconcile net income to
                       
net cash provided by operating activities:
                       
Provision (benefit) for deferred income taxes
    (34,000 )     178,000       (81,000 )
Provision for doubtful receivables
    202,766       241,096       185,954  
Issuance of warrants
    10,000       -       -  
Stock compensation charge
    416,057       325,113       384,187  
Depreciation and amortization
    4,103,100       4,376,317       4,302,118  
Loss on disposal of fixed assets
    3,243       -       -  
Loss on abandonment
    -       886,504       -  
Settlement Agreement
    -       -       (425,000 )
Accrued rental obligation
    14,642       60,790       65,466  
Income tax benefit from stock options exercised
    -       -       26,500  
Decrease (increase) in:
                       
Accounts receivable
    (478,061 )     (587,761 )     (920,290 )
Inventory
    (558,131 )     5,140       (238,885 )
Prepaid income taxes
    81,346       93,833       125,371  
Prepaid expenses and other current assets
    91,089       603,681       161,087  
Increase (decrease) in:
                       
Accounts payable
    (128,100 )     (966,845 )     911,177  
Accrued expenses
    390,139       (176,463 )     22,395  
Deferred revenue
    (67,878 )     20,781       169,586  
                         
Net Cash Provided by Operating Activities
    6,935,725       6,499,787       6,202,898  
                         
Cash Flows from Investing Activities:
                       
Repayments of note receivable
    21,117       26,954       25,642  
Purchases - other
    (15,099 )     (83,731 )     (321,593 )
Expenditures for fixed assets
    (1,417,046 )     (2,544,146 )     (4,543,084 )
Proceeds from sales of fixed assets
    11,800       -       -  
(Increase) decrease in other assets
    (43,899 )     (14,060 )     97,346  
Deposits on equipment and software
    (141,359 )     (541,703 )     -  
Payment for account acquisitions and licensing agreement
    (8,068 )     -       (35,000 )
                         
Net Cash Used in Investing Activities
    (1,592,554 )     (3,156,686 )     (4,776,689 )
                         
Cash Flows from Financing Activities:
                       
Proceeds from long-term debt
    -       100,000       550,000  
Repayment of long-term debt
    (2,073,282 )     (1,638,786 )     (1,645,660 )
Principal payments under capital lease obligations
    -       (74,440 )     (39,183 )
Payment of accounts payable – acquisitions
    (245,174 )     (283,464 )     (636,645 )
Purchase of Treasury Stock
    -       (10,242 )     (20,303 )
                         
Exercise of stock options and warrants
    -       126,039       420,859  
                         
Net Cash Used in Financing Activities
    (2,318,456 )     (1,780,893 )     (1,370,932 )
                         
Net Increase in Cash
    3,024,715       1,562,208       55,277  
                         
Cash - beginning of year
    2,473,733       911,525       856,248  
                         
Cash - end of year
  $ 5,498,448     $ 2,473,733     $ 911,525  
                         
Supplemental Disclosure of Cash Flow Information:
                       
Cash paid during the year for:
                       
Interest
  $ 76,903     $ 277,651     $ 519,426  
Income taxes
    1,833,751       863,622       950,095  
                         
Supplemental Schedule of Noncash Investing and Financing Activities:
                       
                         
Accounts payable – acquisitions /additional goodwill – American Mediconnect Inc.
  $ 259,831     $ 229,958     $ 233,233  
Adjustment to purchase of other – customer list
    (30,389 )     -       -  
Other assets, deposits on equipment transferred to fixed assets
    225,211       -       -  
Dividends declared
    (950,364 )     -       -  


The accompanying notes are an integral part of these financial statements.
 
F-6

 
 
AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


1. 
Summary of Significant Accounting Policies
  
Scope of business - The Company’s portfolio of services includes Health and Safety Monitoring Systems (“HSMS”), which encompasses Personal Emergency Response Systems (“PERS”), telehealth systems and pharmacy security monitoring systems (Safe Com), and Telephony Based Communication Services (“TBCS”). The Company’s PERS business is to sell, rent, install, service and monitor remote communication systems with personal security and smoke/fire detection capabilities, linked to an emergency response monitoring center.  The telehealth system has two main components; the first is a patient home monitoring appliance and the second is a web based care management software program. Safe Com provides personal safety and asset monitoring to retail pharmacy establishments. TBCS provides after-hours telephone answering services as well as “Daytime Service” applications to the healthcare community and clinical trial recruitment call center services to pharmaceutical companies and clinical resource organizations.  The Company markets its products primarily to institutional customers, including long-term care providers, retirement communities, hospitals, government agencies, physicians and group practices as well as individual consumers across the United States.
 
Consolidation policy - The accompanying consolidated financial statements include the accounts of American Medical Alert Corp. and its wholly-owned subsidiaries; together the “Company.” All material inter-company balances and transactions have been eliminated.
 
Accounts receivable - Accounts receivable are reported in the balance sheet at their outstanding principal balance net of an estimated allowance for doubtful accounts. Sales terms usually provide for payment within 30 to 60 days of billing. An allowance for doubtful accounts is estimated based upon a review of outstanding receivables, historical collection information, and existing economic conditions. During the years ended December 2009, 2008 and 2007, provisions for doubtful accounts of approximately $203,000, $241,000 and $186,000, respectively, were charged to income and included in general and administrative expenses. Accounts receivable are charged against the allowance when substantially all collection efforts cease. Recoveries of accounts receivable previously charged off are recorded when received.
 
Inventory valuation - Inventory, consisting of finished goods held for resale and component parts, is valued at the lower of cost (first-in, first-out) or market. Finished goods were valued at approximately $441,000 and $119,000 at December 31, 2009 and 2008, respectively.  Component parts were valued at approximately $689,000 and $456,000 at December 31, 2009 and 2008, respectively.  The Company had reserves on certain component parts inventory aggregating approximately $24,000 and $27,000 at December 31, 2009 and 2008, respectively.
 
Fixed assets - Depreciation is computed by the straight-line method at rates adequate to allocate the cost of applicable assets over their expected useful lives as follows:

 
 
F-7

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 
 
Medical devices
3 - 7 years
 
 
Monitoring equipment
5 years
 
 
Furniture and equipment
5 - 7 years
 
 
Automobiles
3 years
 
 
 
  
Amortization of leasehold improvements is provided on a straight-line basis over the shorter of the useful life of the asset or the term of the lease.
 
In accordance with Accounting Standard Codification (“ASC”) Topic 360 (formerly SFAS No. 144, Accounting for the Impairment or Disposal of Long-Lived Assets), the Company reviews its fixed assets and intangible assets with finite lives for impairment when there are indications that the carrying amounts of these assets may not be recoverable.  No write-down on fixed assets was recorded in 2009.  In 2008, the Company wrote-off fixed assets of approximately $37,000 relating to loss on abandonment as described in Note 8.  In 2007, the Company recorded a write-down on certain fixed assets of approximately $111,000.
 
Goodwill and other intangible assets - Goodwill represents the cost in excess of the fair value of the tangible and identifiable intangible net assets of businesses acquired.  Goodwill and indefinite life intangible assets are not amortized, but are subject to annual impairment tests.  The Company completed the annual impairment test during the fourth quarter.   As of December 31, 2009 and 2008, no evidence of impairment existed.
 
Other intangible assets with finite lives are amortized on a straight-line basis over the periods of expected benefit.  The Company's other intangible assets include: (a) trade accounts and trade name (collectively, “account acquisitions”) which are amortized over their estimated lives of three to ten years; (b) noncompete agreements which are being amortized over their contractual lives of five years; (c) customer lists which are being amortized over five to seven years and (d) licensing agreement which is being amortized over the term of the related agreement.
 
Income taxes - The Company accounts for income taxes in accordance with ASC Topic 740 (formerly SFAS No. 109, Accounting for Income Taxes), pursuant to which deferred taxes are determined based on the differences between the financial statement and tax bases of assets and liabilities, using enacted tax rates, as well as any net operating loss or tax credit carryforwards expected to reduce taxes payable in future years.
 
Revenue recognition - HSMS revenue principally consists of fixed monthly charges covering the rental of the PERS, telehealth units and Safe Com units as well as the monitoring of the PERS and telehealth units.  With respect to certain agreements, the Company may charge an activation fee.  In instances where this occurs, the Company recognizes revenue on a straight-line basis over the estimated period a subscriber will be online.



 
F-8

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 
 
  
The remainder of revenue is derived from product sales and the installation of PERS equipment. The Company recognizes revenue from product sales at the time of delivery. Installation service revenue is recognized when the service is provided. Expenses incurred in connection with installation services are also recognized at this time. Installation services include the actual installation of the monitoring equipment, the testing of the units and instructing the customer how to operate and use the equipment. Installation services represented approximately 1% of total revenues for 2009, 2008 and 2007, respectively.
 
In the TBCS segment, revenue is primarily derived from monthly services pursuant to contracts. Certain charges and fees are billed on a monthly basis in advance. Certain TBCS customers are billed in advance on a semi-annual and annual basis. Unearned revenue is deferred and recognized as services are rendered. In addition, certain charges and fees are billed on a monthly basis in arrears. Total unbilled accounts receivable for TBCS of approximately $889,000 and $930,000 were included in accounts receivable at December 31, 2009 and 2008, respectively.
 
None of the Company’s billings are based on estimates.
 
Sales taxes collected from customers and remitted to governmental authorities are accounted for on a net basis, and therefore, are excluded from revenues in the consolidated statements of income.
 
Advertising - The Company expenses advertising costs as incurred. Advertising costs, which are included in selling, general and administrative expenses, for the years ended December 31, 2009, 2008 and 2007 were approximately $569,000, $1,134,000 and $408,000, respectively.
 
Research and development costs - Research and development costs, which are expensed and included in selling, general and administrative expenses, were approximately $308,000, $330,000 and $304,000 for the years ended December 31, 2009, 2008 and 2007, respectively.
 
Income per share - Earnings per share data for the years ended December 2009, 2008 and 2007 are presented in conformity with ASC Topic 260 (formerly SFAS No. 128, Earnings Per Share).
 
The following table is a reconciliation of the numerators and denominators in computing earnings per share:
 

 
 
F-9

 
 
AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 
   
Income
   
Shares
   
Per-Share
 
   
(Numerator)
   
(Denominator)
   
Amounts
 
                   
2009
                 
                   
Basic EPS -
                 
Income available to common shareholders
  $ 2,889,513       9,482,351     $ .30  
                         
Effect of dilutive securities -
                       
Options and warrants
    -       227,720          
                         
Diluted EPS -
                       
Income available to common shareholders and assumed conversions
  $ 2,889,513       9,710,071     $ .30  
                         
2008
                       
                         
Basic EPS -
                       
Income available to common shareholders
  $ 1,439,601       9,426,912     $ .15  
                         
Effect of dilutive securities -
                       
Options
    -       243,651          
                         
Diluted EPS -
                       
Income available to common shareholders and assumed conversions
  $ 1,439,601       9,670,563     $ .15  
                         
2007
                       
                         
Basic EPS -
                       
Income available to common shareholders
  $ 1,514,232       9,276,712     $ .16  
                         
Effect of dilutive securities -
                       
Options and warrants
    -       455,674          
                         
Diluted EPS -
                       
Income available to common shareholders and assumed conversions
  $ 1,514,232       9,732,386     $ .16  


 
F-10

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 
 
  
Concentration of credit risk - Financial instruments which potentially subject the Company to concentration of credit risk principally consist of accounts receivable from state and local government agencies, hospitals and homecare organizations.  The Company derives approximately 11%, 11% and 12% of its revenues from various medicaid programs for the year of 2009, 2008 and 2007, respectively.  The risk is mitigated by the Company’s procedures for extending credit, follow-up of disputes and receivable collection procedures.  The Company maintains cash balances with financial institution in amounts that, at times, exceed the federal government’s deposit insurance.
 
Reclassifications - Certain amounts in the 2008 and 2007 consolidated financial statements have been reclassified to conform to the 2009 presentation.
 
Estimates - The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period.  Accounting estimates, in part, are based upon assumptions concerning future events.  Among the more significant are those that relate to collectability of accounts receivable, and the estimated lives and recoverability of long-lived assets, including goodwill and other assets.  Accounting estimates reflect the best judgment of management and actual results may differ from those estimates.
 
Fair value of financial instruments – ASC Topic 825 (formerly SFAS No. 107, Disclosures about Fair Value of Financial Instruments) requires all entities to disclose the fair value of certain financial instruments in their financial statements.  The Company estimates that the fair value of its cash, accounts and notes receivable, accounts payable, accrued expenses and dividends payable approximates their carrying amounts due to the short maturity of these instruments.  Substantially all long-term debt bears interest at variable rates currently available to the Company; accordingly, their carrying amounts approximate their fair value.
 
Accounting for stock-based compensation - Stock based compensation is recorded in accordance with ASC Topic 718 (formerly SFAS No. 123(R), Share-Based Payment), which requires the measurement and recognition of compensation expense for all share-based payments to employees, including grants of stock and employee stock options, based on estimated fair values.
 
The following table summarizes stock-based compensation expense, which is included in selling, general and administrative expense, related to all share-based payments recognized in the consolidated statements of income.


 
F-11

 
 
AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


   
2009
   
2008
   
2007
 
Stock options
  $ 6,250     $ 56,250     $ 5,000  
                         
Stock grants – other
    145,326       144,589       173,714  
Service based awards
    132,481       124,275       124,275  
Performance based awards
    132,000       -       81,198  
Tax benefits
    (166,353 )     (133,291 )     (161,400 )
Stock-based compensation expense, net of tax
  $ 249,704     $ 191,823     $ 222,787  
                         
Effect on basic and diluted earnings per share
  $ 0.03     $ 0.02     $ 0.02  

   
Recent accounting pronouncements – During the third quarter of 2009, the Company adopted ASC Topic 105, Generally Accepted Accounting Principles, which establishes the FASB Accounting Standards Codification (“ASC”) as the sole source of authoritative generally accepted accounting principles ("GAAP") to be applied by nongovernmental entities. Rules and interpretive releases of the Securities and Exchange Commission ("SEC") under authority of federal securities laws are also sources of authoritative GAAP for SEC registrants. The codification did not change GAAP but reorganizes the literature. References for FASB guidance throughout this document have been updated for the codification.
     
   
The Company adopted ASC Topic 855 (formerly SFAS No. 165, Subsequent Events) during the second quarter of 2009 which establishes general standards of accounting for and disclosures of events that occur after the balance sheet date but before the financial statements are issued or are available to be issued. ASC Topic 855 provides guidance on the period after the balance sheet date during which management of a reporting entity should evaluate events or transactions that may occur for potential recognition or disclosure in the financial statements, the circumstances under which an entity should recognize events or transactions occurring after the balance sheet date in its financial statements and the disclosures that an entity should make about events or transactions that occurred after the balance sheet date. This guidance was amended by Accounting Standards Update ("ASU") 2010-9 in February 2010. The adoption of ASC Topic 855 (including the updated guidance) did not have a material impact on the results of operations and financial condition of the Company.

2.
Intangible Assets and Goodwill
 
Intangible assets consist of the following:

   
December 31, 2009
   
December 31, 2008
 
   
Gross
         
Gross
       
   
Carrying
   
Accumulated
   
Carrying
   
Accumulated
 
   
Amount
   
Amortization
   
Amount
   
Amortization
 
                         
Account acquisitions
  $ 1,243,457     $ 759,598     $ 1,593,525     $ 1,026,472  
Noncompete agreements
    330,000       271,229       330,000       218,228  
Customer lists
    5,418,379       3,934,998       5,433,668       3,112,331  
Licensing agreement
    1,115,000       1,115,000       1,115,000       1,029,231  
                                 
Total
  $ 8,106,836     $ 6,080,825     $ 8,472,193     $ 5,386,262  
 

 
 
F-12

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 
   
Amortization expense of these intangible assets for the years ended December 2009, 2008 and 2007 was approximately $1,053,000, $1,230,000 and $1,246,000, respectively, and annual estimated amortization, based on the current amount of intangible assets, is approximately as follows:

Years Ending December 31,
   
       
2010
  $ 861,000  
2011
    452,000  
2012
    347,000  
2013
    169,000  
2014
    68,000  
Thereafter
    129,000  

   
Changes in the carrying amount of goodwill, all of which relate to the Company’s TBCS segment, for the years ended December 31, 2009 and 2008 are as follows:

Balance as of January 1, 2008
  $ 9,766,194  
Additional Goodwill
    229,958  
         
Balance as of December 31, 2008
    9,996,152  
         
Additional Goodwill
    259,831  
         
Balance as of December 31, 2009
  $ 10,255,983  

   
The additions to goodwill during 2009 and 2008 relate to additional purchase price of American Mediconnect, Inc. based primarily on the cash receipts from the clinical trials portion of the business.
     
   
In connection with the acquisition of American Mediconnect, Inc. and PhoneScreen, Inc., MD OnCall and Capitol Medical Bureau, and Answer Connecticut, Inc., a potential exists for the payment of additional purchase price consideration if certain thresholds concerning revenue and earnings of the acquired business are met.  The thresholds were not met for the fiscal years of 2009, 2008 and 2007.
 

 
 
F-13

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

3.
Long-Term Debt
 
Long-term debt consists of the following:

   
December 31,
 
   
2009
   
2008
 
             
Term loans - bank
  $ 1,746,667     $ 3,166,667  
Revolving credit line - bank
    750,000       1,400,000  
Auto loans
    -       3,282  
                 
      2,496,667       4,569,949  
Less current portion of long-term debt
    1,301,667       1,754,949  
                 
    $ 1,195,000     $ 2,815,000  

   
Term loans payable and revolving credit line - bank - As of January 1, 2006 the Company had a credit facility arrangement for $4,500,000 which included a revolving credit line which permitted borrowings of $1,500,000 (based on eligible receivables as defined) and a $3,000,000 term loan payable.  The term loan is payable in equal monthly principal installments of $50,000 over five years commencing January 2006.  The revolving credit line was set to mature in May 2008.
     
   
In March 2006 and December 2006, the credit facility was amended whereby the Company obtained an additional $2,500,000 and $1,600,000 of term loans, the proceeds of which were utilized to finance the acquisitions of MD OnCall and American Mediconnect, Inc.  These term loans are payable over five years in equal monthly principal installments of $41,666.67 and $26,666.67, respectively. Additionally, certain of the covenants were amended.
     
   
In December 2006, the credit facility was amended to reduce the interest rates charged by the bank such that borrowings under the term loan will bear interest at either (a) LIBOR plus 2.00% or (b) the prime rate or the federal funds effective rate plus .5%, whichever is greater, and the revolving credit line will bear interest at either (a) LIBOR plus 1.75% or (b) the prime rate or the federal funds effective rate plus .5%, whichever is greater.  The LIBOR interest rate charge shall be adjusted in .25% intervals based on the Company’s ratio of Consolidated Funded Debt to Consolidated EBITDA. In the third quarter of 2007, the interest rate was reduced by .25% based on this ratio.  The Company has the option to choose between the two interest rate options under the amended term loan and revolving credit line.  Borrowings under the credit facility are collateralized by substantially all of the assets of the Company.
     
   
On April 30, 2007, the Company amended its credit facility whereby the term of the revolving credit line was extended through June 2010 and the amount of credit available under the revolving credit line was increased to $2,500,000.  In 2009, the term of the revolving credit line was extended through June 2011.
 

 
 
F-14

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


   
Principal payment requirements - Aggregate maturities of long-term debt are as follows:

Years ending December 31,
     
2010
  $ 1,301,667  
2011
    1,195,000  
         
    $ 2,496,667  

   
Covenants - The above agreements provide for negative and affirmative covenants including those related to working capital and other borrowings.  In regards to the dividend declared in December 2009 (see Note 11), the Company received, as required, a waiver from the bank authorizing such dividend.  As of December 31, 2009 and 2008, the Company was in compliance with the financial covenants in its loan agreement.

4.
Related Party Transactions
 
Note receivable represents amount due from the Chairman and principal shareholder of the Company.  As of December 31, 2009, the note was fully satisfied and no further balance was due.  At December 31, 2008, $21,117 was outstanding.
       
     
See Note 6 for other related party transactions.
       
5.
Income Taxes
 
The provision (benefit) for income taxes consists of the following:

   
Years Ended December 31,
 
   
2009
   
2008
   
2007
 
Current:
                 
Federal
  $ 1,536,000     $ 601,000     $ 915,000  
State and local
    423,000       228,000       312,000  
                         
      1,959,000       829,000       1,227,000  
Deferred:
                       
Federal
    (1,000 )     185,000       (115,000 )
State and local
    (33,000 )     (7,000 )     34,000  
                         
      (34,000 )     178,000       (81,000 )
                         
Total
  $ 1,925,000     $ 1,007,000     $ 1,146,000  

   
The following is a reconciliation of the statutory federal income tax rate and the effective rate of the provision for income taxes:

   
Years Ended December 31,
 
   
2009
   
2008
   
2007
 
                   
Statutory federal income tax rate
    34 %     34 %     34 %
State and local taxes
    5       6       8  
Permanent differences
    1       2       1  
Other
    -       (1 )     -  
                         
Effective income tax rate
    40 %     41 %     43 %
 

 
 
F-15

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

   
The tax effects of significant items comprising the Company’s deferred taxes at December 31, 2009 and 2008 are as follows:

   
December 31,
 
   
2009
   
2008
 
             
Deferred tax liabilities:
           
Difference between book and tax bases of property
  $ (1,500,000 )   $ (1,459,000 )
Deferred tax assets:
               
Reserves and accrued expenses not currently deductible
    684,000       609,000  
                 
Net deferred tax liabilities
  $ (816,000 )   $ (850,000 )

   
The uncertain tax position provisions of ASC Topic 740 (formerly FASB Interpretation No. 48, Accounting for Uncertainty in Income Taxes) prescribe a recognition threshold and measurement attribute for financial statement recognition and measurement of a tax position taken or expected to be taken in a tax return. The uncertain tax position provisions of ASC Topic 740 were effective for fiscal years beginning after December 15, 2006. The impact, if any, of adopting the uncertain tax position provisions of ASC Topic 740 were required to be recorded as an adjustment to the January 1, 2007 beginning balance of the Company's retained earnings rather than in the Company's consolidated statement of income. The adoption of the uncertain tax position provisions of ASC Topic 740 had no effect on the Company's retained earnings. The Company recognizes interest and penalties related to uncertain tax positions, if any, in interest expense and general and administrative expenses, respectively. During the years ended December 31, 2009, 2008 and 2007, the Company has not recorded any accrued liability of interest or penalty payments related to uncertain tax positions.
     
   
The following table summarizes the tax years that remain subject to examination by major tax jurisdiction as of December 31, 2009:

Jurisdiction
 
Open Tax Years
Federal
 
2006 - 2009
States and Local
 
2005 – 2009

6.
Commitments
 
Operating leases - The Company rents an office facility from its Chairman and principal shareholder pursuant to a lease, which expires in September 2012.  The lease calls for minimum annual rentals, of $133,963 plus reimbursement for real estate taxes.  The Company also currently leases office space from two telephone answering service managers pursuant to leases.  One of the leases is currently month-to-month and the Company is in the process of executing a long-term lease, while the other is due to expire in December 2012.
 

 
 
F-16

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 
   
On January 14, 2002, the Company entered into a lease agreement for space in Long Island City, New York in order to consolidate its New York City based telephone answering service facility and Oceanside, New York Emergency Response Center and Customer Service facilities. The fifteen (15) year lease term commenced in April 2003. The lease calls for minimum annual rentals of $269,500, subject to a 3% annual increase, plus reimbursement for real estate taxes.
     
   
During 2005, the Company entered into two lease agreements for additional space at its Long Island City, New York location in order to consolidate its warehouse and distribution center and accounting department into this location as well as provide additional space for its ERC and Customer Service personnel.  The leases, which commenced in January 2006 and expire in March 2018, call for minimum annual rentals of $220,000 and $115,000, respectively, and are subject to increases in accordance with the terms of the agreements. The Company is also responsible for the reimbursement of real estate taxes.
     
   
The Company has also entered into various other leases for warehouse and office space in Medford, New Jersey,  Decatur, Georgia, Countryside, Illinois, Parker, Colorado and Redondo Beach, California.  Additionally, the Company has entered into operating leases for its TBCS call center operations in Audubon, New Jersey, Port Jefferson, New York, Newington, Connecticut, Springfield, Massachusetts, Cranston, Rhode Island, Chicago, Illinois and Clovis, New Mexico.
     
   
In September 2009, the Company sublet a portion of its space under its operating lease which was entered into in 2005.  The space is being sublet to an independent third party and calls for minimum annual rentals of $125,000 and is subject to annual increases in accordance with the terms of the agreement.  The sublease expires in March 2018.
     
   
Rent expense was approximately $1,387,000 in 2009, $1,427,000 in 2008 and $1,341,000 in 2007 which includes approximately $134,000, $134,000 and $139,000, respectively, in connection with the above noted leases with the principal shareholder.  Rent expense also includes rent incurred from leases with certain telephone answering service managers, in the amount of approximately $122,000, $118,000 and $48,000 for 2009, 2008 and 2007, respectively.  In addition, rent expense includes real estate taxes of approximately $56,000 in 2009, $43,000 in 2008 and $35,000 in 2007. In 2009, rent expense was net of sublease rental income of approximately $46,000 and there was no such income included in the rent expense of 2008 and 2007.
 

 
 
F-17

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

   
The aggregate minimum annual rental commitments under non-cancelable operating leases are approximately as follows:

Years ending December 31,
     
2010
  $ 1,078,000  
2011
    1,014,000  
2012
    1,017,000  
2013
    833,000  
2014
    858,000  
Thereafter
    2,923,000  
         
    $ 7,723,000  

   
Approximately 5% of the minimum annual rental commitments relate to the above noted lease with the principal shareholder.  In addition, approximately 3% of minimum annual rental commitments relate to leases with certain telephone answering service managers.
     
   
Minimum payments have not been reduced by minimum sublease rental income of approximately $1,183,000 due in the future under non-cancelable sublease.
     
   
Employment agreements - On November 11, 2005, the Company entered into a five-year employment agreement (which became effective January 1, 2006) with the Company’s President and now Chief Executive Officer.  During the term of the agreement, the base salary will range from $240,000 to $300,000.  In addition, the agreement provides for an annual stock grant and includes incentive compensation, in the form of stock, based on the Company meeting certain operating criteria. (See Note 7)
     
   
The Company has also entered into other employment agreements with certain officers and other employees in the ordinary course of business.  The aggregate annual base salaries under these agreements are as follows:

Years ending December 31,
     
2010
  $ 1,898,000  
2011
    1,142,000  
2012
    489,000  
2013
    54,000  
         
    $ 3,583,000  
 

 
 
F-18

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

     
In addition, certain of these officers and employees are entitled to receive additional cash and stock compensation if certain performance criteria are met.  During 2009, two officers earned approximately $246,000 in cash and stock compensation.  During 2008, one officer earned approximately $31,000 in cash compensation.  During 2007, two officers earned approximately $87,000 in cash and stock compensation.
       
     
Purchase commitments - In the normal course of business the Company issues purchase orders, primarily for the purchase of its traditional PERS systems and its MedSmart medication and management systems.  At December 31, 2009 and 2008, the Company had commitments to third party vendors in the amount of approximately $848,000 and $1,030,000, respectively.
       
7.
Common Stock and Options
 
Stock options - The Company has one stock option plan, the 2000 Stock Option Plan (“2000 Plan”).  The Company’s 1997 Stock Option Plan (“1997 Plan”) expired in 2007.  Additionally, the Company has a stock incentive plan, the 2005 Stock Incentive Plan (“2005 Plan”).
       
     
Under the 1997 Plan, a maximum of 750,000 shares underlying stock options were available for grant as either Incentive Stock Options or Nonstatutory Stock Options.  The last options granted under this Plan were issued in 2005 and expire in 2015.  All options under this Plan were granted at exercise prices equal to the fair value of the Company’s common shares at the date of grant.
       
     
Under the 2000 Plan, a maximum of 1,250,000 shares underlying stock options may be granted.  Options granted under this Plan may either be Incentive Stock Options (“ISOs”) or Nonqualified Stock Options.  No grants may be made pursuant to the 2000 plan after March 2010 and all grants under this Plan will expire in March 2020.
       
     
Under the 2005 Plan, a maximum of 750,000 shares of the Company's Common Stock may be granted to employees (including officers and directors who are employees) and non-employee directors of the Company.  No grants may be made pursuant to the 2005 Plan after June 2015 and all grants under this Plan will expire in June 2020.  The Plan provides for the grant of (i) incentive stock options ("ISOs"), (ii) nonqualified stock options, (iii) stock awards, and (iv) stock appreciation rights (“SARS”).
       
     
All of the Company's plans are administered by the Board of Directors or a committee of the Board of Directors (the "Administrator"). In general, the Administrator determines all terms for the grant of awards under the plans.  The exercise price of an ISO or SAR may not be less than the fair value of the Company's common stock on the date of grant (110% of such fair market value for an ISO if the optionee owns (or is deemed to own) more than 10% of the voting power of the Company).
 

 
 
F-19

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

   
Information with respect to options outstanding under plans is as follows:

               
Weighted
       
               
Average
       
         
Weighted
   
Remaining
   
Aggregate
 
   
Number of
   
Average
   
Contractual
   
Intrinsic
 
   
Options
   
Exercise Price
   
Term (years)
   
Value
 
                         
Balance - December 31, 2006
    1,052,818     $ 4.02       5.12     $ 2,805,698  
Granted during 2007
    5,000       7.13                  
Forfeitures/expiration during 2007
    (55,056 )     4.33                  
Exercised during 2007
    (80,489 )     4.18                  
Balance - December 31, 2007
    922,273     $ 4.01       4.13     $ 2,785,633  
Granted during 2008
    35,000       6.51                  
Forfeitures/expiration during 2008
    (18,176 )     3.81                  
Exercised during 2008
    (61,862 )     2.04                  
Balance - December 31, 2008
    877,235     $ 4.25       3.45     $ 883,349  
Granted during 2009
    36,700       5.81                  
Forfeitures/expiration during 2009
    (19,150 )     5.49                  
Exercised during 2009
    -       -                  
Balance - December 31, 2009
    894,785     $ 4.29       2.52     $ 2,110,862  

   
At December 31, 2009, 2008 and 2007, 862,085, 877,235 and 922,273 options were exercisable, respectively.
     
   
The aggregate intrinsic value of options exercised during the years ended December 31, 2008 and 2007 was $292,182 and $307,465, respectively.  There were no options exercised in 2009.  There were 32,700 nonvested stock options outstanding at December 31, 2009.  There were no nonvested stock options outstanding as of December 31, 2008 and 2007.
     
   
The following table summarizes information about the stock options outstanding at December 31, 2009:

Options Outstanding
   
Options Exercisable
 
         
Weighted-
                   
         
Average
   
Weighted-
         
Weighted
 
         
Remaining
   
Average
         
Average
 
Range of
 
Number
   
Contractual
   
Exercise
   
Number
   
Exercise
 
Exercise Prices
 
Outstanding
   
Term
   
Price
   
Exercisable
   
Price
 
                               
$1.98 - $2.97
    243,855       2.87     $ 2.52       243,855     $ 2.52  
$2.97 - $4.46
    329,430       2.99       3.82       329,430       3.82  
$4.46 - $6.68
    271,500       1.75       5.96       238,800       5.98  
$6.68 - $10.02
    50,000       1.99       6.98       50,000       6.98  
                                         
      894,785       2.52     $ 4.29       862,085     $ 4.23  
 

 
 
F-20

 
 
AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


   
As of December 31, 2009, 72,445 and 281,552 shares of common stock are available for future grants under the 2000 and 2005 Plans, respectively.
 
Stock Grants - Other
 
The outside Board of Directors are granted shares of common stock at the end of each quarter as compensation for services provided as members of the Board of Directors and other committees.  These share grants vest immediately.  In addition, stock grants may be issued to employees at the Board of Directors discretion.  In December 2007, the Board of Directors granted shares of common stock to certain executives.  These share grants vested immediately.
 
Service Based Awards
 
In January 2006, May 2007 and January 2009, the Company granted 50,000, 22,000 and 12,000 (net of 9,500 shares as discussed below) restricted shares, respectively, to certain executives in respect of services rendered but at no monetary cost.  These shares vest over periods ranging from 2 to 5 years, on December 31 of each year.  The Company records the compensation expense on a straight-line basis over the vesting period.  Fair value for restricted stock awards is based on the Company's closing common stock price on the date of grant.  The aggregate grant date fair value of restricted stock grants was $547,660.  As of December 31, 2009 and 2008, the Company had $136,615 and $208,550, respectively, of total unrecognized compensation costs related to unvested restricted stock expected to be recognized over a period of one year.
 
On November 13, 2009 one of the executives waived 9,500 shares of common stock granted in January 2009 that had not yet been vested.  This executive was inadvertently issued shares in excess of those that could be allocated to this executive under the 2005 Stock Plan. Simultaneously, this executive was granted, as approved by the Board of Directors, stock options to purchase 21,700 shares of common stock from the Company’s 2000 Plan at the fair value of the common stock on the date of grant, which was deemed to be comparable in value, with a similar vesting schedule, to the 9,500 shares of common stock previously granted.
 
A summary of the status of the Company’s nonvested service shares is as follows:


 
F-21

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


         
Weighted-Average
 
Nonvested Shares
 
Shares
   
Grant-Date Fair Value
 
             
Nonvested at  January 1, 2007
    47,500     $ 6.00  
Granted during 2007
    22,000       8.05  
Vested during 2007
    (19,000 )     6.59  
Forfeited during 2007
    -       -  
Nonvested at  January 1, 2008
    50,500       6.67  
Granted during 2008
    -       -  
Vested during 2008
    (19,500 )     6.58  
Forfeited during 2008
    -       -  
Nonvested at  December 31, 2008
    31,000       6.73  
Granted during 2009, net
    12,000       5.88  
Vested during 2009
    (22,000 )     6.48  
Forfeited during 2009
    -       -  
Nonvested at  December 31, 2009
    21,000     $ 6.51  

   
Performance Based Awards
 
In January 2006 and May 2007, respectively, the Company granted share awards for 90,000 shares (up to 18,000 shares per year through December 31, 2010) and 46,000 shares (up to 11,500 shares per year through December 31, 2010) to certain executives.  Vesting of such shares is contingent upon the Company achieving certain specified consolidated gross revenue and Earnings before Interest and Taxes (“EBIT”) objectives in each of the next fiscal years ending December 31. The fair value of the performance shares (aggregate value of $909,400) is based on the closing trading value of the Company’s stock on the date of grant and assumes that performance goals will be achieved.  The fair value of the shares is expensed over the performance period for those shares that are expected to ultimately vest.  If such objectives are not met, no compensation cost is recognized and any recognized compensation cost is reversed.  As of December 31, 2009, 2008 and 2007, there was $200,575, $400,790 and $601,135, respectively, of total unrecognized compensation costs related to unvested share awards; that cost is expected to be recognized over a period of one year.
 
A summary of the status of the Company’s nonvested performance shares is as follows:

         
Weighted-Average
 
Nonvested Shares
 
Shares
   
Grant-Date Fair Value
 
             
Nonvested at January 1, 2007
    90,000     $ 6.00  
Granted during 2007
    46,000       8.05  
Vested during 2007
    (18,000 )     6.00  
Forfeited during 2007
    (6,000 )     6.00  
Nonvested at December 31, 2007
    112,000       6.84  
Granted during 2008
    -       -  
Vested during 2008
    (11,750 )     6.91  
Forfeited during 2008
    (11,750 )     7.09  
Nonvested at December 31, 2008
    88,500       6.79  
Granted during 2009
    -       -  
Vested during 2009
    -       -  
Forfeited during 2009
    (29,500 )     7.03  
Nonvested at December 31, 2009
    59,000     $ 6.67  


 
F-22

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


   
The weighted average grant date fair value of options granted in 2009, 2008 and 2007 was $60,571, $56,250 and $5,000, respectively.
 
The fair value of options at date of grant was estimated by Chartered Capital Advisers, Inc. using the Black-Scholes model with the following weighted average assumptions:

   
2009
   
2008
   
2007
 
                   
Expected life (years)
 
3
      3.33       2  
Risk free interest rate
    1.47 %     2.42 %     3.24 %
Expected volatility
     39.23 %     37.62 %     33.11 %
Expected dividend yield
            -       -  

8.        Loss on Abandonment
 
Loss on abandonment of $886,504 in 2008 represents the write-off of assets encompassing prepaid licensing fees and associated products paid or acquired in connection with a technology provider obtaining and completing certain new remote telehealth monitoring products and services.  The technology provider on this initiative experienced a funding shortfall and has filed for bankruptcy protection and will not be able to complete the project.
     
9.        Other Income and Expense
 
Other income and expense for the year ended December 31, 2009 and 2008 include a training incentive received from the State of New Mexico for hiring and training employees within the State and an economic development incentive through the City of Clovis aggregating approximately $88,000 and $298,000, respectively, as a result of the Company opening a network operating call center in New Mexico and hiring employees to serve as operators for the telephone answering service.  The incentives in 2008 were partially offset by an adjustment to the Relocation and Employment Assistance Program credit due from New York City.
 
Other income for the year ended December 2007 includes Relocation and Employment Assistance Program (“REAP”) credit in the approximate amount of $530,000. In connection with the relocation of certain operations to Long Island City, New York, the Company became eligible for the REAP credit which is based upon the number of employees relocated to this designated REAP area.  The REAP is in effect for a twelve year period; during the first five year period, ending on December 31, 2007, the Company was refunded the full amount of the eligible credit and, commencing 2008, the benefit is available only as a credit against New York City income taxes and reduces the tax provision.


 
F-23

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


     
In addition, other income for 2007 includes $425,000 from a settlement agreement whereby a third party has agreed to reimburse the Company a net amount of $425,000 for matters related to certain product and warranty disputes. This reimbursement was associated with costs that have primarily been incurred in previous years relating to engineering, payroll and related costs and depreciation pertaining to the affected assets. As of December 31, 2009, the Company has received this reimbursement in full. During the third quarter in 2007, the Company has recorded a write-down on the assets affected of approximately $111,000 which is reflected in the Cost of Services.
       
10. 
Employee Savings Plan
 
The Company sponsors 401(k) savings plans that are available to all eligible employees. Participants may elect to defer a portion of their compensation, subject to an annual limitation provided by the Internal Revenue Service. The Company may make matching and/or profit sharing contributions to the plan at its discretion. The Company contributed $60,562, $60,160 and $58,308 for the years ended December 31, 2009, 2008 and 2007, respectively.
       
11. 
Dividends
 
On December 16, 2009 the Company declared a dividend in the amount of $0.10 per share, or $950,364, which was accrued as of December 31, 2009. The dividend was available to the holders of record as of December 28, 2009. The dividend was paid on January 15, 2010.
       
12. 
Segment Reporting
 
The Company has two reportable segments, (i) Health and Safety Monitoring Systems (“HSMS”) and (ii) Telephone Based Communication Services (“TBCS”).
       
     
The table below provides a reconciliation of segment information to total consolidated information for the years ended 2009, 2008 and 2007: 
 
         
2009
       
                   
   
HSMS
   
TBCS
   
Consolidated
 
                   
Revenue
  $ 20,581,554     $ 18,875,382     $ 39,456,936  
Interest expense
    20,059       56,122       76,181  
Depreciation and amortization
    2,600,070       1,503,030       4,103,100  
Income tax expense
    1,285,901       639,099       1,925,000  
Net income
    1,908,319       981,194       2,889,513  
Total assets
    15,774,374       20,054,250       35,828,624  
Additions to fixed assets
    990,268       426,778       1,417,046  
Additions to goodwill and intangible assets
    8,068       244,541       252,609  


 
F-24

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


         
2008
       
                   
   
HSMS
   
TBCS
   
Consolidated
 
                   
Revenue
  $ 19,598,947     $ 18,987,873     $ 38,586,820  
Interest expense
    70,452       208,999       279,451  
Depreciation and amortization
    2,749,828       1,626,489       4,376,317  
Income tax expense
    455,632       551,368       1,007,000  
Net income
    718,492       721,109       1,439,601  
Total assets
    10,951,398       23,414,866       34,366,264  
Additions to fixed assets
    1,591,601       952,545       2,544,146  
Additions to goodwill and intangible assets
    -       313,689       313,689  

         
2007
       
                   
   
HSMS
   
TBCS
   
Consolidated
 
                   
Revenue
  $ 17,353,241     $ 18,292,024     $ 35,645,265  
Interest expense
    94,851       386,315       481,166  
Depreciation and amortization
    2,788,298       1,513,820       4,302,118  
Income tax expense
    763,149       382,851       1,146,000  
Net income
    906,835       607,397       1,514,232  
Total assets
    16,447,638       18,505,583       34,953,221  
Additions to fixed assets
    4,237,782       305,302       4,543,084  
Additions to goodwill and intangible assets
    35,000       554,826       589,826  

The accounting polices of the operating segments are the same as those described in the summary of significant accounting policies.

13. 
Contingencies
 
 
The Company is aware of various threatened or pending litigation claims against the Company relating to its products and services and arising in the ordinary course of its business.  At December 31, 2009 and 2008, no liability has been recorded in the accompanying financial statements as the conditions for an accrual have not been met. The Company has given its insurance carrier notice of such claims and the Company believes there is sufficient insurance coverage to cover any such claims.  In any event, the Company believes the disposition of these matters will not have a material adverse effect on the results of operations and financial condition of the Company.
 
14. 
Quarterly Financial Data (Unaudited)
 
The following information has been derived from unaudited financial statements that, in the opinion of management, include all recurring adjustments necessary for a fair presentation of such information.


 
F-25

 

AMERICAN MEDICAL ALERT CORP. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 
   
Three Months Ended
 
   
March 31,
   
June 30,
   
September 30,
   
December 31,
 
   
2009
   
2009
   
2009
   
2009
 
                         
Revenue
  $ 9,912,227     $ 9,502,312     $ 10,121,804     $ 9,920,593  
Gross Profit
  $ 5,275,259     $ 4,954,773     $ 5,451,259     $ 5,304,455  
Net Income
  $ 773,250     $ 608,385     $ 744,145     $ 763,733  
Basic EPS
  $ 0.08     $ 0.06     $ 0.08     $ 0.08  
Diluted EPS
  $ 0.08     $ 0.06     $ 0.08     $ 0.08  
       
   
Three Months Ended
 
   
March 31,
   
June 30,
   
September 30,
   
December 31,
 
   
2008
   
2008
   
2008
     
2008(*)
 
                                 
Revenue
  $ 9,635,745     $ 9,539,321     $ 9,671,087     $ 9,740,667  
Gross Profit
  $ 4,903,790     $ 4,948,312     $ 5,117,865     $ 4,960,377  
Net Income
  $ 452,357     $ 458,026     $ 461,534     $ 67,684  
Basic EPS
  $ 0.05     $ 0.05     $ 0.05     $ 0.01  
Diluted EPS
  $ 0.05     $ 0.05     $ 0.05     $ 0.01  
   
* - The 4th quarter results include a one-time write-off in the amount of approximately $887,000 (See Note 8)

Schedule II
Valuation and Qualifying Accounts

   
Column B
   
Column C - Additions
   
Column D
   
Column E
 
   
Balance at
   
Charge to
   
Charged to
         
Balance
 
   
Beginning
   
Costs and
   
Other
         
at end of
 
   
of Period
   
Expenses
   
Accounts
   
Deductions
   
Period
 
                               
Year Ended December 31, 2007
                             
  Allowance for doubtful accounts
  $ 547,323       185,954       -       (179,277 )   $ 554,000  
                                         
  Allowance for inventory obsolescence
    23,033       30,294       -       -       53,327  
                                         
Year Ended December 31, 2008
                                       
  Allowance for doubtful accounts
    554,000       241,096       -       (149,096 )     646,000  
                                         
  Allowance for inventory obsolescence
    53,327       -       -       (26,374 )     26,953  
                                         
Year Ended December 31, 2009
                                       
  Allowance for doubtful accounts
    646,000       202,766       -       (266,266 )     582,500  
                                         
  Allowance for inventory obsolescence
    26,953       -       -       (3,396 )     23,557  


 
F-26